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Crisis and Disaster Abroad: Be Ready

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Information for U.S. Citizens about a U.S. Government-Assisted Evacuation

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There are a number of ways to receive updates to our safety and security information. Choose the one that is right for you.  

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• Create an account at STEP.state.gov and provide the details of your specific trip, including dates of arrival and departure for the countries you choose.
• We will email you new Travel Advisories and Alerts as soon as we issue them, so be sure to provide an email address that you can access during your trip.

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• OSAC is a public-private partnership within the State Department’s Bureau of Diplomatic Security that promotes cooperation between American private/non-profit companies  and the U.S. government on security issues.
• OSAC publishes our Travel Advisories and Alerts , which are sortable by world regions and security categories. Note: OSAC’s listing of Travel Advisories and Alerts may not be updated immediately during evening and weekend hours.
• You may also subscribe to OSAC’s daily newsletters for additional security information. See OSAC.gov for more details.

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How the State Department’s Smart Traveler Enrollment Program could help you on your next trip abroad

Editor's Note

Though careful planning and common sense are two of the best ways to stay safe when traveling, security situations can rapidly change in foreign countries.

That's why the U.S. State Department's Bureau of Consular Affairs has created the Smart Traveler Enrollment Program to help keep you up-to-date on relevant security updates from the nearest U.S. consulate, wherever in the world you happen to be.

Here's how to sign up for STEP.

Who should register for STEP?

The primary purpose of STEP is to keep American citizens safe. Here are a few reasons to consider signing up:

• You're traveling to an area that's politically unstable or prone to violence.
• You're taking an extended trip (several weeks or months) where you have limited Wi-Fi access.
• You're traveling for a major event, summit or conference (like the World Cup) that might become the target of protests or attacks.
• You're a minority traveling to an area where you might be targeted as an outsider.
• You'd like an additional safety resource during your trip, no matter the destination.

Some group trips or programs may require participants to enroll. For instance, I had to enroll when I studied abroad in college.

In the event of a rapidly deteriorating situation, such as a coup or natural disaster, STEP can connect you with evacuation efforts or provide important safety information and help you take care of yourself.

How to register

To register, create an account and fill in your personal information and emergency contact details.

Once your account is set up, log in and register each specific trip or residence abroad. You'll repeat this process for each new trip to receive STEP alerts.

You'll then be prompted to enroll any upcoming trips to receive STEP notifications. Select the nearest U.S. consulate to where you'll be staying. Note that "destination" refers to the country (not a specific city, state or territory), and the available options will auto-fill as you type.

Next, fill in the dates of your trip, the reason you're traveling and how you can be reached while abroad. If there are any timely alerts specific to your destination, you'll also be alerted of that information at this point.

Bottom line

It may be helpful to think of STEP like travel insurance: If all goes well, you won't need to use it, and you might even forget you have it.

However, if things go wrong while you're traveling abroad, your local U.S. embassy is the quickest way to get help; the embassy's goal is to ensure all Americans in its jurisdiction are safe and accounted for. This is when STEP notifications can become incredibly important.

The entire sign-up process takes less than five minutes, and the trip registration process takes about 60 seconds.

For additional resources, be sure to follow the State Department on Twitter and bookmark its international travel page for the latest country alerts.

Related reading:

• The difference between CDC and State Department travel warnings
• Confused by State Department travel advisories? Here's what they mean
• If you need a passport quickly, this service may be for you
• Passport processing wait times decrease for the 1st time since February
• Prepare to wait: Current Global Entry processing times are up to 11 months

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What Is The Smart Traveler Enrollment Program And Why Do You Need It?

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As the COVID-19 pandemic continues and many countries post record-breaking daily or weekly case counts, the U.S. State Department now cautions that U.S. citizens who travel internationally may face unexpected challenges related to the coronavirus as they attempt to return to the U.S. or travel from one foreign country to another.

One of those challenges is to simply stay up-to-date on various countries’ travel restrictions. 

That’s because governments around the world continue to implement new requirements and even impose new travel restrictions as they strive to keep COVID-19 case counts down in their own countries. The problem, however, is that changes are often implemented quickly with little advance notice, which may take those traveling by surprise.

The good news is that the State Department offers a service that helps U.S. citizens and nationals stay informed about changing conditions in countries they are visiting or plan to visit. 

The Smart Traveler Enrollment Program (STEP) is a free service that enables U.S. citizens and nationals traveling and living abroad to enroll their trip with the nearest U.S. embassy or consulate. That way, they are able to quickly receive important information from the U.S. embassy about safety conditions in their destination country, which helps them make informed decisions about travel plans. Another benefit is that enrolling a trip in STEP makes it easier for the U.S. Embassy to contact travelers with important information about natural disasters or civil unrest in their destination country, or to contact the traveler in the event of a family emergency.

Here’s a quick look at what you need to know about STEP before your next international trip.

Created To Assist U.S. Citizens

Consular officers at U.S. embassies and consulates can help U.S. citizens who run into legal, medical, or financial difficulties while visiting other countries. For example, if a U.S. citizen’s passport is stolen while traveling, staff at an embassy or consulate can help that traveler get a replacement passport. They can also provide the names of English-speaking doctors or local attorneys, as well as provide information about dangerous conditions.

“In a crisis situation such as a natural disaster or severe political instability, the Department of State often takes an active role in providing information and assistance to U.S. citizens in the affected area,” the State Department explains . “We encourage all U.S. citizens travelling or residing overseas to notify the closest U.S. Embassy or Consulate of their contact information so that, in an emergency, we can contact them to provide important safety and security information, or support during a crisis. Enrolling in STEP is an easy way to send your contact information to us online.” 

In addition to Travel Advisories, U.S. embassies and consulates often send alerts about emerging situations in a country. It’s important to enroll your international trip in STEP because these alerts are written specifically for a traveler’s dates of travel and destination.

You can learn more about the STEP service here and create an account to enroll a trip here .

Know Before You Go

If you are planning an international trip, the State Department has two more suggestions for you. The first is to visit its Country Information webpage so you can learn about your destination.

“We provide safety and security information for every country of the world to help you assess for yourself the risks of travel. Each Country Information page contains a Travel Advisory, Alerts, and other important details specific to that country that could affect you,” the State Department explains. “Pay close attention to the entry and exit requirements, local laws and customs, health conditions, and other details to decide whether traveling to that country is right for you.”

The State Department’s Country Information web page may be found here .

The State Department’s second suggestion is to visit its Traveler’s Checklist webpage, which is found here .

That page includes information explaining how to get informed about conditions in a country you plan to visit and ensure you have all necessary documents. It also provides information about three types of insurance: health insurance, evacuation insurance, and additional insurance for unexpected expenses such as those from interrupted or delayed travel and lost luggage.

While you’re thinking about international travel, be sure to read all of our travel news coverage as well as our COVID-19 coverage, including 6 Things The State Department Says You Should Do If You’re Traveling Internationally and 21 Expert Tips For Traveling Internationally Right Now .

Jim Fulcher has been a writer and editor his entire career. In addition to writing, he also enjoys traveling--particularly in an RV. Over the course of numerous trips, Jim has driven an RV through West Virginia, Virginia, Tennessee, Kentucky, Indiana, Illinois, Wisconsin, Iowa, Nebraska, South Dakota, and Wyoming. His favorite national park is Yellowstone, which he has visited three times.