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Norwegian Cruise Line Review

Monday, May 27th

2024 Cruise Line Reviews

• Norwegian Cruise Line
• Best for large-ship sailing, especially in Alaska
• 18 ships in the fleet
• Ships accommodate anywhere from 1,900 to 4,000+ passengers
• Private island in the Bahamas, Great Stirrup Cay
• Exciting amenities on board, like go-kart tracks and climbing walls
• No required or recommended gratuities
• Freestyle cruising plus "Free at Sea" promos can make your cruise flexible and affordable

Norwegian Cruise Line, commonly referred to as NCL, is a popular cruise line that was founded in 1966 by Knut Kloster and Ted Arison, who also co-founded Carnival Cruise Line. Norwegian Cruise Line is headquartered in Miami, Florida, and is currently part of the Norwegian Cruise Line Holdings Ltd., which also includes Oceania Cruises and Regent Seven Seas Cruises.

Solid option for a Caribbean cruise during spring break

Norwegian had several available itineraries in our apples-to-apples comparison, looking for a trip in March within the Caribbean and booking about a year in advance. Prices were about average, starting at $599 per person for a 5-day sailing out of Miami to Great Stirrup Cay (NCL's private island) and Cozumel, and going up to $1,319 for a 7-day sailing from Puerto Rico to Barbados, Antigua, and St. Lucia. Interestingly, a 12-day cruise out of Punta Cana and visiting Barbados, Curacao and Aruba was less expensive, with a starting fare of $1,079 per person. At the time of our review, NCL had a promotion in place offering free airfare for the second guest on the booking, which could be a pretty significant savings depending on your departure port.

Great choice for Alaskan cruises

For what it's worth, we've also heard really good things about NCL for anyone looking to sail to Alaska: among the big ships, travel agents and travelers alike say that the experience is top notch when you use Norwegian.

How about a themed cruise?

In addition to its regular cruise itineraries, Norwegian Cruise Line offers several themed cruises throughout the year. For example, the "Sail Across the Sun" cruise is a music-themed cruise that features live performances by popular bands and musicians, while the "Wine, Dine, and Music Cruise" offers guests the opportunity to sample world-class wines and gourmet cuisine while enjoying live music performances. Themed cruises on NCL aren't just for the more, ahem , seasoned travelers either: check out EDSea "as the magical world of EDC meets paradise" with immersive art, performers, themed stages, non-stop music and more - but at least when we checked, EDSea sells out quickly so you'll have to book well in advance (or join the waitlist).

Exciting onboard activities

One of the standout ships in Norwegian Cruise Line's fleet is the Norwegian Joy, which was launched in 2017 as part of the Breakaway Plus class (along with the Escape, Encore, and Bliss). The ship features a number of unique amenities, including a two-level go-kart track, an open-air laser tag arena, and a virtual reality arcade. NCL's most exciting amenities are found in the ThrillPlex activity zones, available on both Breakaway Plus and Breakaway class ships. Just be aware that some experiences come with an extra cost: $15 per session for go-karts (or pay a one-time fee for unlimited use, typically $199 for a 7-day sailing), $9.95 per session of laser tag, and so on.

High-caliber shows

Another feature that sets Norwegian Cruise Line apart from other cruise lines is its onboard entertainment. The cruise line offers a variety of shows, ranging from Broadway-style productions to comedy acts and live music. One of the most popular shows on Norwegian Cruise Line is "Burn the Floor" , which is a dance show that features world-class dancers performing to a range of music genres, including ballroom, Latin, and contemporary.

No gratuity required or recommended - but not refused, either

Unlike the majority of big-ship cruise lines, Norwegian doesn't require tipping or even recommend an amount for it, beyond the 20% automatically added for spa and salon services plus beverage purchases. But, they do point out that they encourage their staff to "go the extra mile" and that their employees are allowed to accept cash gratuities for outstanding service. So, it's up to you, but know that your stateroom attendant, the counselors in the kids' club, and your dining room servers would probably not turn down a tip.

Be sure to understand Freestyle vs. Free at Sea

Not having to pay gratuities is part of what Norwegian likes to call "Freestyle Cruising" . That also includes having no assigned dining times: you're free to choose where and when you want to eat, dress it up or stay casual, it's up to you. But, don't confuse "freestyle cruising" with NCL's "Free at Sea" promotions. Depending on when you book, you might be offered the latter as a perk, with five options you can choose for customizing your cruise experience:

• Free Unlimited Open Bar: This option offers guests the opportunity to enjoy unlimited alcoholic and non-alcoholic beverages throughout their cruise.
• Free Specialty Dining: This option provides passengers with free access to Norwegian's specialty restaurants, where they can enjoy a variety of cuisines and dining experiences. (Two meals, valued at approximately $180 per traveler)
• Shore Excursion Credit: This option provides guests with credit towards booking shore excursions, allowing them to explore the ports of call and participate in various activities (typically a $50 credit per guest).
• Free Wi-Fi: This option provides passengers with free access to the ship's Wi-Fi, allowing them to stay connected and share their experiences on social media. (Usually about 150 total minutes across a 7-day sailing)
• Extra Guests Sail Free: This option provides families and groups with a great opportunity to save on their cruise vacation, with the third and fourth guests in the stateroom sailing for free.

Free at Sea Plus upgrade might be available

But wait, there's more! You may also have the option of upgrading to "Free at Sea Plus" , which would give you extra specialty dining, extra credit towards excursions, unlimited Wi-Fi, and a premium beverage package. As you'd expect, the cost for that upgrade will depend on what promotions are in place, your itinerary, and the length of your cruise, but it's safe to anticipate paying anywhere from $99 to $899 per person (the lower amount being for a three-day cruise and the higher amount being for sailings longer than seven nights).

Not the most sterling safety record

But, we give Norwegian somewhat of a downgrade for its safety record. The cruise line has had several incidents in recent years, including a fire on one of its ships in 2019 and a mechanical issue on another ship in 2018. The company has faced criticism for its handling of these incidents. While no cruise line is completely immune from problems, there are several that have never experienced a major incident and that invest heavily in safety training and technology. We wouldn't say Norwegian is unsafe, per se, but it's one area where some of its rivals outpace its track record.

Online experience leaves room for improvement

We also weren't overly impressed with the online booking experience and the NCL website overall. When we went to get more information on the Freestyle vs. Free at Sea vs. Free at Sea Plus differences, every result link we got when we searched gave us a 404 Not Found error. And, when we went to reach out for help via live chat, it took a long time to connect with an agent - and even when we did, the chat was super-slow and we waited over 10 minutes to get an answer to our one question.

Great option for most destinations served by larger ships

Still, there's a lot to love about Norwegian, especially with all of the "free" aspects of their sailings (even if it can be a chore to work out what exactly they mean by it). This cruise line absolutely offers fun for guests of all ages and adventure levels, and if there's a destination you've been dying to visit, chances are good that NCL can take you there. Don't hesitate to put Norwegian Cruise Line on your list of options if large-ship cruising - with all of the associated amenities - is what you're after.

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The 15 Best Cruise Lines

Which cruise line is the best.

Cruising is a popular way of traveling for many people, offering a unique experience that combines the convenience of a floating hotel with the excitement of visiting multiple destinations in one trip. In an average year, over fifteen million people say "all aboard" and set sail on an amazing vacation.

There are many different cruise lines to choose from, and each one offers a different type of experience. Some are geared towards families, while others are more focused on luxury or adventure. What would you like to see and do while you're onboard? Is a casino a must-have or a rather-avoid? Would a Broadway-caliber show tip the scales for you? Do you need a wide range of activities to keep the kiddos happy while the adults live it up or relax? The onboard activities and amenities can really make or break your vacation, so be sure you know what you're getting.

Cruise Line FAQ

Which cruise line is the best, what is included in the cost of a cruise, what is the minimum age to cruise, what are the dining options on a cruise ship, are cruise ships crowded, do i have to dress up, are activities included at destination ports, can i bring my own alcohol onboard.

Continued from above...

Another factor that can influence which cruise line you choose is the itinerary. Cruise ships travel all over the world, but some cruise lines may not have destinations available where you're hoping to go. You should also consider the size of the ship: larger ships offer more amenities, but smaller ships can access ports that bigger ships can't.

Speaking of amenities, make sure you understand what you'll get as part of your fare and which extras will come with an additional cost. For example, most cruises offer drink packages for alcoholic and non-alcoholic beverages, but a few have drink stations where you can get complimentary lemonade, coffee and tea. Other amenities that might be important to you are Wi-Fi, spa services, babysitting, fitness classes, and upgraded dining experiences. You can usually get a decent discount if you sign up for an amenities package before you sail, so keep an eye out for promotions in the months leading up to your sailing.

When you take a cruise, it's almost always expected that you'll tip the crew members who have attended to your needs while onboard: your cabin steward ( who probably leaves your towels folded into fun shapes every night ), your servers at your nightly meals, and the head waiter. Cruise lines have a recommended gratuity to cover all three of those staff members, usually $15-$20 per traveler, per day; the total gratuity amount may be charged automatically to your account, or you may be given envelopes to make cash payments.

While it usually isn't mandatory to pay those gratuities - you can ask to have them removed if they're applied automatically, especially if you've received poor service - it's typically considered in poor taste not to tip at the suggested levels (because crew members' salaries, much like servers at your local restaurant, are based on the expectation of tips paid by guests). And, if you receive service that goes above and beyond, adding to the recommended gratuity is always appreciated. Be aware that tips for bartenders, poolside servers, and professional services provided in the spa or elsewhere are not included in the daily suggested gratuity and may be charged automatically at the time of service.

Now that you have a good overview of the cruising experience, which cruise line should you choose? Beyond the points we already covered, here are a few additional criteria that might make it easier to pick:

• Embarkation port. You could get a great deal on a cruise, but what will it cost you to get to the port? That could involve airfare, an overnight stay or two in a nearby hotel (so that you're less likely to be affected by travel delays), and transportation from the airport or hotel to the port. This is especially true if you're taking a cruise that departs from an international destination.
• Perks for repeat cruisers. Like frequent flyer programs on airlines, most cruise lines offer benefits the more you sail. If you find yourself absolutely loving cruise vacations, it can be advantageous to put all of your eggs in one basket, so to speak. Rewards programs can include casino benefits, complimentary meals at the upgraded dining experiences, exclusive sail-away parties with free cocktails and tchotchkes, early-access booking on future cruises, and much more.
• Reputation. It's a really smart idea to see what other travelers have said about their overall experience with a cruise line before booking your trip. The ads on TV may make that private island look amazing, but someone who's been there might point out that you'll pay extra to get on that waterslide. Or, previous cruisers could tell you that despite having several formal nights on the schedule, a particular cruise line has no problem with people showing up to dinner in flip-flops and swimsuit coverups. Find out if the cruise line you're considering lines up in reality with what they advertise.

Here at Top Consumer Reviews, cruising is one of our favorite ways to travel and experience new things. And with so many different cruise lines to choose from, it can be overwhelming to know where to start. But, don't worry: take a look at our in-depth analysis of today's most popular options, find the one that's the best match for your vacation ideas and your travel party, and book that trip you've been dreaming of. Bon voyage!

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Norwegian Cruise Line Review – Ships, Destinations, Dining, and More

Katie Seemann

Senior Content Contributor and News Editor

348 Published Articles 54 Edited Articles

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Keri Stooksbury

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Director of Operations & Compliance

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Table of Contents

Basic information, departure ports, private ports/islands, onboard activities, dining and beverages, accommodations, latitudes rewards, final thoughts.

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our  Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Norwegian Cruise Line has been around since 1966. Since that time, it’s grown to be one of the largest cruise lines in the world. It has been an innovator in the cruise industry by being the first cruise line to eliminate set dining times with their Freestyle Cruising program.

A Norwegian ship is easy to spot since each one’s hull is adorned with bright artwork, some of which have been done by world-famous artists like Peter Max, Guy Harvey, and David “Lebo” Le Batard.

With 17 ships sailing to over 450 destinations across the world, there’s a Norwegian cruise to suit every traveler’s dreams!

Name: Norwegian Cruise Line

Parent Company: Norwegian Cruise Line Holdings (which also owns Oceania Cruises and Regent Seven Seas Cruises)

Number of Ships: 17

Destinations: 450+

Loyalty Program: Latitudes Rewards

Credit Card : Norwegian Cruise Line ® World Mastercard ®

Norwegian currently operates 17 cruise ships:

• Norwegian Bliss
• Norwegian Breakaway
• Norwegian Dawn
• Norwegian Encore
• Norwegian Epic
• Norwegian Escape
• Norwegian Gem
• Norwegian Getaway
• Norwegian Jade
• Norwegian Jewel
• Norwegian Joy
• Norwegian Pearl
• Norwegian Sky
• Norwegian Spirit
• Norwegian Star
• Norwegian Sun
• Pride of America

Norwegian Encore, built in 2019, is the newest ship in the NCL fleet. In 2022, the new Leonardo class of ships will be introduced.

Hot Tip: Think you can’t use miles and points to book a cruise? Think again. Check out our ultimate guide to booking a cruise using miles and points.

Norwegian sails to over 450 destinations from 17 departure ports across Europe and North America.

Norwegian Cruise Line has 1 private island in the Bahamas called Great Stirrup Cay. Activities offered on the island include snorkeling, kayaking, zip-lining, paddle boarding, and more!

If luxury is what you’re after, you can rent a private villa at Silver Cove. Each villa comes with a private bathroom, a TV with on-demand movies, air conditioning, a retractable glass wall, and access to the upscale Silver Cove buffet.

You won’t go hungry during your day at Great Stirrup Cay. You can make your own tacos at Abaco Taco, grab a quick bite at the food truck, Tropic Like It’s Hot, or enjoy lunch at the Jumbey Beach Grill. You’ll also find 3 bars on the island — Bacardi Bar, Bertram’s Bar, and Patron Bar.

Featured Shore Excursion

If you’d prefer to explore beyond Great Stirrup Cay, you can book the exclusive shore excursion at this port to visit the famous swimming pigs! Your excursion includes round-trip transportation to Treasure Island to interact with these playful piggies.

Hot Tip: Want to make sure you’re getting the best price on your cruise? Check out our list of the  best websites to book your cruise  at the lowest price to get started.

There is so much to do on a Norwegian cruise! In addition to cruise ship staples like pools, a casino, art auctions, Broadway-style shows, and a spa, Norwegian also offers lots of unique and thrilling activities including:

• Kids’ Aqua Park
• Ropes course
• Virtual reality
• The Waterfront oceanfront promenade
• Waterslides: Ocean Loops, Free Fall, The Epic Plunge, The Whip

Note that some of these activities may come with additional fees, and not every activity is available on every ship.

Hot Tip: When booking your cruise, make sure you’re using the right credit card to maximize your benefits. See our guide to the  best credit cards to book cruises  for some guidance.

Norwegian Cruise Line was a pioneer with its Freestyle Dining program. There are no set dining times or assigned seats, as is customary with “traditional” dining on many cruise lines. You can dine whenever and where ever you wish. Plus, there is never a formal night requirement.

Complimentary Dining

• Main dining rooms (up to 3 per ship)
• O’Sheehan’s Neighborhood Bar & Grill
• Asian Fusion
• 24-hour room service

Specialty Dining

Norwegian offers a selection of specialty dining restaurants that come with an additional cost (some offer à la carte pricing while others come with a flat per person charge). Not all of these locations are available on every ship.

• Bayamo by Ocean Blue
• Cagney’s Steakhouse
• Food Republic
• Margaritaville
• Moderno Churrascaria
• Pincho Tapas Bar

Hot Tip: You can purchase specialty dining packages ahead of time so you can enjoy these restaurants without having to worry about payment. Packages start at 3 specialty meals for $99.

Bars and Beverages

A Norwegian ship can feature up to 22 different bars and lounges including:

• 5 O’Clock Somewhere Bar
• Bliss Ultra Lounge
• Great Outdoors
• The Humidor Cigar Lounge
• Magnum’s Champagne and Wine Bar
• Maltings Beer and Whisky Bar
• O’Sheehan’s Bar and Grill
• Shaker’s Martini Bar
• Skyy Vodka Ice Bar
• Sugarcane Mojito Bar
• Vibe Beach Club
• Waves Pool Bar

As typical with many cruise lines, some beverages aren’t included in the cost. If you would prefer to pay for your drinks upfront, you can purchase a beverage package:

• The Corks and Caps Wine and Beer Package includes soft drinks plus beers and wines by the glass. The cost is $65 per person per day.
• The Premium Beverage Package includes soft drinks, select spirits, cocktails, wines by the glass, and bottled or draft beer up to and including $15 each. The cost is $99 per person per day. 
• The Premium Plus Beverage Package includes soft drinks, beers, spirits, cocktails, wines by the glass and select bottles of wine with dinner, plus sparkling water, energy drinks, and specialty coffees. The cost is $128 per person per day.

For the 3 packages above, you must be 21 years old or older to purchase. If 1 person purchases a package, everyone (over 21 years old) residing in the same stateroom or additional staterooms that were under the same form of payment is required to purchase it. Anyone under 21 years of age on the same reservation will be required to purchase the Soda Program.

• The Soda Program provides endless fountain soda throughout your cruise. The cost is $5.95 per person per day for ages 12 and under. For anyone over the age of 12, the cost is $7.95 per person per day.

Bottom Line: Beverage packages must be purchased for the entire length of the cruise . A 20% gratuity and beverage service charge will be added to all beverage package purchases.

Norwegian offers many different types of staterooms to accommodate all kinds of travelers. Whether you’re traveling solo or with the whole family, on a budget or looking to splurge, you’ll find a stateroom that will suit your needs.

Here are some of the highlights:

If you’re traveling by yourself, check out the Studios on Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Escape, Norwegian Encore, Norwegian Bliss, and Pride of America. These 1 person accommodations are designed for the solo traveler — and priced accordingly.

At approximately 100 sq. ft., these mini rooms have just the essentials, but you’ll also get access to the Studio Complex and Lounge, a shared space where you can relax, order room service, watch TV, and meet your neighbors.

A Family Balcony Stateroom comes with a location that’s near the kid-friendly action, including the youth program and pool deck, and it sleeps up to 4 passengers.

If a spa experience is what you’re after, consider booking a Spa Suite, Mini-Suite, or Balcony Stateroom . These relaxing rooms are located close to the Mandara Spa and include access to the Thermal Spa Suites, sauna, hydrotherapy pools, steam room, and heated loungers.

For the ultimate in luxury at sea, try out The Haven by Norwegian . The Haven collection features the most luxurious staterooms located at the top of the ship. You’ll have access to a concierge and 24-hour butler, plus the private sundeck (complete with pool and hot tub) reserved just for Haven guests. Select ships also offer a private Haven bar and restaurant.

Hot Tip: Make sure you don’t forget anything — check out our  printable cruise vacation packing list!

Latitudes Rewards is Norwegian Cruise Line’s loyalty program. Each tier is determined by the number of points you have earned.

• You’ll earn 1 point for each cruise night (for example, you would earn 7 points for a 7-night cruise)
• Earn an additional 1 point per night when you book a Concierge, Suite, or Haven stateroom
• Earn an additional 1 point per night if you book a Latitude Rewards Insider Offer

Latitudes Rewards perks vary by tier — here are some of the highlights (each level of status includes all benefits offered by lower tiers):

• Bronze: Priority check-in at the pier, a bottle of sparkling wine in your stateroom, free artwork for attending the art auctions
• Silver: Exclusive onboard cocktail party, discounts on shore excursions, photos, and spa treatments while in port
• Gold: Priority tender tickets, discounted laundry service, priority disembarkation
• Platinum: Priority embarkation, dinner for 2 and a bottle of wine at Cagney’s or Le Bistro, free internet minutes
• Platinum Plus: Dinner with ship officers, priority restaurant and entertainment seating.
• Ambassador: Complimentary 7-day cruise

Norwegian Cruise Line has been a cruise industry leader since the 1960s. Whether you want to sail the Caribbean, explore Europe, or journey through exotic destinations in Asia, Norwegian has you covered.

It was the first cruise line to eliminate the traditional set dining times when it introduced Freestyle Dining, allowing guests to eat at any time at up to 28 different locations on each ship.

Plus, if you sail with Norwegian multiple times, you’ll be able to take advantage of their loyalty program, Latitude Rewards, which offers benefits like priority check-in, discounts on shore excursions, priority tender tickets, and even a free cruise!

Whether you’re looking for a quiet, relaxing room for 1, or are living it up with a big group, you’ll find lots of different staterooms to choose from on a Norwegian ship.

Norwegian is among the world’s largest cruise lines and offers everything from simple, budget-friendly vacations to all-out luxury sailing. The choice is yours!

Interested in other cruise lines? Check out of fact sheets of Carnival , and Princess Cruise Lines to see what other options are awaiting you.

Frequently Asked Questions

What is the best norwegian cruise ship.

The idea of the “best” ship is subjective, but the biggest and newest ship is Norwegian Encore, which debuted in 2019. Norwegian will be introducing the new Leonardo class of ships in 2022.

Where does Norwegian Cruise Line cruise to?

Norwegian Cruise line sails to over 450 destinations across the world in North America, South America, Europe, Asia, Africa, and Australia.

Is Norwegian Cruise Line all-inclusive?

Norwegian Cruise Line isn’t totally all-inclusive, but it’s close. Each ship will have numerous restaurants to eat at that are included in your fare. However, many beverages require an additional charge, and there are always restaurants available that come with either à la carte pricing or incur a per person charge. A majority of the activities on board are included, so you are definitely able to have a great vacation without paying anything extra on board.

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About Katie Seemann

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, Forbes Advisor, and Fortune Recommends.

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Had a good, but unspectacular cruise experience to Alaska excluding catching Covid on the way home. Alaska was magnificent, the NCL Jewel was AVERAGE The Good Staff was friendly and helpful Ship was clean Cabins nicely appointed Entertainment Food Waiters The Not Good Excursions significantly overpriced thru ship (use Viator or Alaskan Excursions) Cabin service only 1x a day Staff significantly reduced and overworked (repeatedly had to go to bar for drinks as waiter bar service scarce to nonexistent No change in menu - same choices every day Ship layout like a mouse maze Last fall did NCL Spirit (Hawaii to Tahiti) that was Excellent. Although Spirt was NCL oldest ship it’s layout was superior to the Jade We will be looking at other cruise lines offering better food quality, 2x daily cabin service. Honestly we will not rule out NCL for future cruises (entertainment is good) but we will also be considering other cruise lines for our next cruise

Date of experience : May 13, 2024

going down hill

First, before my review, let it be known that prior to posting this review I submitted my thoughts to NCL in hopes that my comments would have some impact on the company. As of the writing of this review I’ve had NO response from the cruise line, so please read the following: My wife and I, prior to our Mediterranean cruse aboard the Norwegian Dawn in May of this year (2024), have been cruisers on NCL seven times in the past. Our previous experiences have been excellent, and we looked forward to another pleasant cruise. What a total disappointment. The NCL transition from excellent to “bottom of the barrel” was amazing. Although we had a premier suite we endured seven different interruptions of the sanitary system. Three days with NO HVAC, and dirt and rust on the exterior of the balcony. Food!!, from first to worst. We were so disappointed in the buffet that we ate there once and never again during the entire cruise. The quality and selection was nowhere near our previous cruises. Dirty, poor service and very low-quality offerings. And everything is upsold. Wi-Fi, dinner add-ons, excursions, etc. Two of our excursions were cancelled, and although we received credits, we were also charged $50.00 per cancellation. When we requested an explanation from the excursion desk we were met with a hostile attitude. As noted earlier, we reached out to NCL in hopes that our experiences would be of some concern to the corporation, but sadly not. That was our last NCL cruise. We hope that the powers that be step up and halt the downward trend NCL is presently taking.

Date of experience : April 26, 2024

Don't listen to negative critics - Norwegian Epic

Before my April 19th, 2024, Mediterranean cruise, I spent many months reviewing what people mentioned in many reviews of the Norwegian Epic. Have to say I've been on Celebrity, Princess, and now the Norwegian Epic. People said a lot about the food and staterooms, and they were 100% incorrect in their statements. First off, the stateroom, mine was in the aft balcony stateroom. They never mentioned that the staterooms were completely soundproofed and for 10 days we never heard other staterooms toilets flushing but our own. "People who heavily criticize" cruise ships, please don't take their philosophy on videos or stories written to heart. If you find a suitable cruise "DO IT". The food was really tasty, and the specialty restaurants were great. The wavy stateroom was kind of cool versus the squareness of our Celebrity/Princess staterooms back in 2018 and prior. The Epic team was very organized during the excursions and believe me we had 8 stops in our 10-day cruise and we took an excursion at every stop, whether it was 4.5 hours or even 10.5 hours, so we are now experts in that area. The service was 2nd to none. The Norwegian Epic was put together well after the refurbishment despite some words you see from some critics. The entertainment staff was always there to keep many different groups busy. Some cruise ships love to send people to sea for 2-3 days. Norwegian Epic only spent one day at sea going from the Tyrrhenian Sea to the Greek Islands (some distance) a phenomenal experience for my wife and myself. The crew was awesome and always worked hard to give the 4100 passengers a good time with a good clean ship. We absolutely loved the entire ship, crew, food, service, and excursions. An added line is that we were so happy with Norwegian's organization that we're both traveling to Barcelona in April 2025 to do it again on the Breakaway. Thank you Norwegian! Gerald Higgs

Date of experience : April 17, 2024

NEW YORK EMBARKATION ETC

Once again NCL provided a badly organised shambolic embarkation process at NY port on 27 April 2024 boarding the NCL Prima. We were told to arrive at 1300 so that we wouldn't have to wit in a line. We had Platinum membership which guarantees "speedy boarding", which is a joke. It has never worked. 2.5 hrs later, we managed to gain entry. When raised with guest services, they couldn't have cared less. Same thing happened with the queue for uk immigration. Lines wY to long, well over an hour. Platinum membership benefits being eroded. Free sparkling wine discontinued. Free water in cabin discontinued. Quizes etc poor, frequently containing incorrect answers. Medical centre charged 43 dollars for a tube of cream that was £2 in UK. COMEDIANS SIMPLY NOT FUNNY. huge queues at Sid Norman's etc. Positives - food and drink pretty good. Service personnel excellent and friendly. Definitely last ncl cruise. You would think that a company with this many crap reviews on trustpilot would be a little bit concerned about it - but no, as others have said, they seem intent on establishing a cost driven reducing level of service.

Date of experience : April 27, 2024

I had no working toilet for 4 days of a…

I had no working toilet for 4 days of a 7 day cruise on the breakaway ship. NCL HOME OFFICE said they apologize but they have no record of my 5 service orders.. I was left a note in my stateroom apologizing for the inconvenience and to stop by guest services and they would see what they could do to make it right. My letter was taken and I was told it was not their problem..1st cruise last cruise with Norwegian Cruise Line. Please save yourself the trouble and use a different cruise line..

Date of experience : April 16, 2024

Free airfare for second traveler scam…

Free airfare for second traveler allows Norwegian to constantly change your flight schedule as they shop for cheapest airfare and primarily use red eye flights. After receiving an airline itinerary, choosing seats, booking hotels, arranging dog kennel, babysitting, etc., I received an itinerary change which added an entire day to my travel. Called Norwegian where the service rep agreed and sent a change request to the air department. Called me a few days later and said too bad, it’s within their policy. Very angry to say the least. Will Never cruise Norwegian again.

Date of experience : May 02, 2024

We purchased ‘priority access’

We purchased ‘priority access’. We weee told in the boarding paperwork to proceed to priority line at terminal for embarking, only to find there was no priority line. Ed were then told the expensive priority access only applied to tenders while on the ship. We have tried to distract ‘customer relations’ only yo get a run around. Their website ‘submission’ tool does not work.

Date of experience : April 10, 2024

If zero stars was an option!!!!

Norwegian Pearl was the most horrific experience of my many NCL cruises. I will also never return to them because they have done nothing to try to make things better after a long history of patronage. The staff was rude. The food was horrible and service was slow even in specialty. No staff on private side of their island. The pool deck was closed the last day to construct a stage for the next cruise and tables were moved out from under us our last night on the deck! Totally treated like trash!!!

Date of experience : March 30, 2024

MISSED PORTS AND PROMISED REFUNDS NOT THROUGH

We were booked into the Dawn, sailing from Mauritius, but were unable to sail for the first two days as there was potential Cholera onboard. NCL did put us up in a hotel with $75 per person per night allowance, plus offered a pro rata refund. This should have been refunded within fourteen days of our claim going in. None of the crowd we met on the cruise have received the refund yet, now 2 months later. We are all appalled as this spoiled our holiday - missed Mozambique and Madagascar and no refunds. Please get this sorted out - we are a very disgruntled crowd.

Date of experience : February 24, 2024

NCL is devoid of Corporate Ethics

Trans-Atlantic Cruise, NCL Epic departed Port Canaveral 04/07/2024. What went right / wrong? VERY WRONG: NCL cannot be trusted to do the right thing. Due to engine issues, NCL was unable to make port in time for our stop in Gibraltar and it was therefore cancelled. Understandable, but NCL refused to refund the Port Charges it collected from ~4,200 passengers, citing chapter and verse of the fine print that they can change or cancel a port at any time, for any reason. I contacted Customer Service in regards to a refund and the following is from the response that I received from Roger Farinas, Guest Experience Supervisor: "After a review of your case at length, we have determined that your concerns have been addressed in accordance with our policies." I'm sure "at length" was about 30 seconds in duration, but it is the apparent lack of corporate ethics in NCL's policies that is most troubling. If, for example, the port charges for Gibraltar were $30 per passenger, NCL simply decided to keep $120,000 - $125,000 collected for a service that was not delivered. I had purchased CruiseNext Credits while at sea but cancelled and requested a refund following the pathetic response I received from NCL. Wrong: Room was tiny (we had a Balcony), two people were unable to pass between the bed and the wall. Wrong: Food was consistently overcooked. Right: The only exception was Le Bistro, the food was excellent. Right: Service overall was excellent, with a few exceptions.

Date of experience : April 07, 2024

Do not sail with them. Warning!!!

On board: Early in the morning of the 6th. of May (first full cruise day) I noticed I had around 1,400 charged on my credit card from NCL. Then I received a letter on my door saying I had agreed to pay cash for my cruise expenses. I had put a credit card on file in order to pay for any incidentals. After talking to guest services once again I spoke to finance. The gentleman from finance could not have been ruder. After looking at the expenses charged it went from around 1,400 US to around 400 owed US. These charges appeared as charges in my bank not authorizations. They told me they accidentally ran the authorization for the wrong amount. I had paid for everything up front so my credit card money was just my cushion for shore excursion expenses while in port. In case I wanted souvenirs, dinner, coffee ect. They told me they could not remove the authorization until the last day of the cruise. They told me to call my bank. My bank informed me that since this was an NCL hold that NCL would have to release it. This was so embarassing to me as I am not rich and did not have thousands of extra cash to depend on. I was confined to the ship my whole cruise. The guest services manager asked me..."We noticed you never left the ship." "Did you not like the cruise?" This really angered me. I told her...what if I wanted a soda while in Milan or lost the tour group in Rome and had to make it back to the ship? What would you do???? I would not even have money for a cab if needed. I fought all week to have all of my excursions refunded and they finally did that. After they finally refunded me for the continued screw ups I actually had a negative balance on my account. I tipped both my cabin stewart and the guest reception girl (Vanessa) who did the best she could to help me. I also treated myself to the spa so I could at least do something. I left the cruise owing a balance of around 100 US. When I told people what had happened to me on the ship they were shocked. My cruise agent did an excellent job so this is all on NCL. The finance man I spoke to told me there was nothing he could do for me. At this point you would thin the GM would be calling me and throwing a spa day in or something. They did give me an extra specialty restaurant night but honestly that is nowhere near to the compensation I should receive. Not even a phone call from the GM apologizing. I cannot imagine Costa or Royal Carribean providing such a low level of customer service as I have sailed with both and they went above and beyond for their guests. The onboard team should have been able to do more for me. I suffer from terrible anxiety so for two days of the cruise I layed in bed shaking and sleeping off and on. I wondered what if the money is not released right away. How will I get back to Iceland ect. Norwegian owes me a do-over cruise. This is totally unacceptable and I think as a company you should be embarressed how you guys totally dropped the ball on the customer experience when it came to my vacation. They offered me a 200 dollar credit on my next cruise!!!

Date of experience : May 05, 2024

NCL has become such a low-quality…

NCL has become such a low-quality cruise line in the past few years that I will not sail on NCL again. They nickel-and-dime you to death. The free-at-sea promotion is a scam, and how they advertise this is deceptive. The benefits do not equal the cost. Shore excursions are more expensive than any other cruise line, and their service is deplorable. In addition to the lower quality of service, the food in their main dining room has become so bad that it's reminiscent of a High School Cafeteria. Low-quality food at a full cruise price.

Date of experience : April 01, 2024

My first and last cruise with…

My first and last cruise with Norwegian. There was a few of us on a family birthday celebration cruise. My luggage was lost on the ship. Was finally found 1 day and a 1/2. It was delivered to the wrong cabin! Several of us got bogus charges on our onboard credit showing an excursion that we never booked for an island. Had to dispute and get refunds back to my account The line for the disputes was long every day! The worst nightmare was when our last Island we were suppose to visit, that Norwegian owns "Great Stirrup Cay", was cancelled because the captain announced "due to high winds", the tenders cannot come to us to pick us up! That was a lie! We all saw it was not windy and the waves were normal. A lot of us saw 2 other ships had docked on the island. Those cruise lines paid for their docks but Norwegian, who owns that island, cannot pay for their own dock?! This got the majority of all cruisers very upset!!! When several complained in long lines, we were given only $75 credit to use onboard! Weather can be unpredictable, but there is no reasonable excuse for Norwegian not to have their own dock at their own island!! Never again! And their dinnerd, regarding the included dining rooms, was the same menu every nite!

Date of experience : April 21, 2024

The cruise its self was good having…

The cruise its self was good having said that be careful of using a credit card as payment on board use cash and settle up on the last day , they took two payments of the same amount leaving us in a real awkward position overseas and a empty credit card. Contacting this company is almost impossible its a never ending circle of " not our department and customer service after the cruise is email only no phone number" with a unto 30 days for a reply. Be careful how you manage your money

Date of experience : April 03, 2024

BAIT and SWITCH!

BAIT and SWITCH! we have traveled Norweigen for years reaching sapphire status and can confirm that the quality has been steadily declining. After the pandemic they apparently discovered they could save money and make money by cancelling ports. this has happened on each of the last 5 cruises and the port that is cancelled is always the most popular one and the cancellation is always after they have taken your money with no chance of refund. the reason given on the last cruise was wind but this was not supported by the forecast and there were also 2 other cruises headed to that destination when they made that statement

Date of experience : April 06, 2024

Never travel with you

Where do I start? We missed 2 malgascia,the cabin was shocking,the entertainment??? Are you havin a laugh… The same act for 45 minutes each night, For the price we paid for our first cruise was £6000, And then at finding out at the end of our unpleasant and miserable unforgettable experience that we then had another £400 for services charges i.e bedding changed which we never asked for!!! Also paying the price what we paid where was the English tea bags n also you the serve the worst coffee n when we tasted the coffee we had to pay for a proper coffee at Starbucks, all inclusive you are havin a joke,Also we are getting charged for food which we are not paying

Date of experience : March 11, 2024

DO NOT BUY Trip insurance from…

DO NOT BUY Trip insurance from Norwegian Cruise line. We did and ended up having surgery before our planned cruise. Norweign uses ION insurance which denied our claim stating it was pre existing condition. Why I would schedule a 10 day cruise with lots of walking when I had a preexisting condition with my knee is beyond me....

Date of experience : December 15, 2023

They just refused to compensate

I have been on many different cruise ships and NCL was the worst earlier this year. Three countries port visits were cancelled. I booked the holiday specifically to visit these countries. It’s like ordering a new car and when it arrives it’s a van. Not fit for purpose. NCL wouldn’t compensate me for that. My advice, don’t go anywhere near them!!

Date of experience : March 04, 2024

Norwegian air promotion is worthless, and it causes you loss of free stateroom upgrade

The air promotion Norwegian offered is worthless. They put us on indirect flights which take many more hours than direct flights. Also, they can only book flights with 2 days before and after the cruise departure and arrival. With 200 dollars more, we can buy much better two round-trip flights with more flexibility. What made it even worse was that the air promotion eliminated us from free upgrade of stateroom. We ended up with paying 2 times more than the current cost of the cruise resulting from making reservation 6 months in advance. I would suggest that you should not book in advance and not use their air promotion. With this type of service, we are so disappointed at Norwegian.

Had a cruise May of 2023

Had a cruise May of 2023. We had them setup all our travel arrangement. Our flight was delay, we contact the Cruise line and travel arrangement. We lost 1600.00 because they said we canx our cruise. We tried to explain that they made our travel arrangements. Wouldn't recommended this Cruise line to anybody. Norwegian cruise line wasn't helpful at all

Date of experience : May 06, 2023

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The ultimate guide to Norwegian Cruise Line ships and itineraries

Looking for a cruise where you can do what you want, whenever you want, without a lot of structure and rules? Norwegian Cruise Line could be your brand.

The Miami-based cruise line pioneered the idea of "freestyle cruising" — cruising without rigid dining schedules, dress codes and formal nights — and it's still the go-to line for vacationers who want a floating resort experience with a casual, laissez-faire vibe.

Instead of a few big main restaurants with fixed seating times, Norwegian ships offer a wide range of eateries and no assigned seating times — just make a reservation. When it's time for dinner, if you want to dress up, fine. There's no rule saying you must, though.

For more cruise guides, news and tips, sign up for TPG's cruise newsletter .

Norwegian vessels also offer lots of options for daytime fun but are particularly well known for evening entertainment. You'll find everything from music halls with Beatles cover bands and dueling piano bars to theaters with some of the most elaborate shows at sea — including some big-name Broadway productions.

Norwegian ships are also loaded with bars, lounges and nightclubs, including always-busy casinos. Put it all together, and you have vessels with a very lively atmosphere — particularly at night. If you had to compare Norwegian ships to something on land, you'd probably say they were like floating versions of the casino resorts you find in Las Vegas.

Just to be clear, Norwegian is a big-ship line . Its largest vessels are among the biggest cruise ships at sea (they must be, to accommodate everything mentioned above). If you want an intimate cruise experience, Norwegian probably isn't a good choice.

That said, the line does offer some smaller ships that aren't quite as big and bustling as its giants.

Norwegian is also a mass-market brand, not a luxury cruise operator. Still, as we'll explain below, it offers a wide range of accommodations, some of which fall squarely in the luxury segment. In some cases, its ships have an exclusive area full of high-end cabins and suites called The Haven that comes with its own private pools, lounge areas and even restaurants.

In short, if you want to turn a Norwegian cruise into a luxury experience , you can do that, too. Norwegian really is the line where you make the trip what you want it to be.

Related: Which cruise brand is right for you?

3 things TPG loves about Norwegian Cruise Line

• The do-what-you-want freestyle vibe
• The wide range of restaurants, bars and nightspots
• The stellar entertainment

What we could do without

• The sky-high extra charges

The Norwegian Cruise Line fleet

Norwegian is the world's fourth-largest cruise line by passenger capacity, with 19 ships that together offer 56,780 berths.

Smaller only than Royal Caribbean , Carnival Cruise Line and MSC Cruises , the brand has become increasingly known for having some of the biggest, most amenity-filled vessels at sea. The line doesn't just operate giant ships, though. More than half of its fleet is comprised of vessels that, by today's standards, are considered almost midsize.

Indeed, Norwegian is essentially two cruise lines in one. The line's nine newest ships are big, bustling floating megaresorts that can carry upwards of 3,000 to 4,000 passengers at double occupancy (and even more with every berth filled). At around 143,000 to nearly 170,000 tons, all eight currently rank among the 50 biggest cruise ships in the world (although their rankings will shift downward as more big ships debut).

Related: How to book a cruise with points and miles

However, Norwegian's 10 older ships are much more modest in size, measuring around 75,000 to 94,000 tons and carrying closer to 2,000 passengers at double occupancy.

Norwegian thus appeals both to cruisers who like a giant resort vibe and those who prefer something more modest. The key, depending on your tastes, is getting on the right ship in the fleet.

On the big-ship end of the spectrum, Norwegian's four relatively new Breakaway Plus-class vessels — Norwegian Encore, Norwegian Bliss, Norwegian Joy and Norwegian Escape — are the line's premier offerings. While not quite as big as Royal Caribbean's giant, Oasis-class ships , they are firmly in the pantheon of the world's cruising giants. They are the Norwegian vessels most packed with restaurants, bars, entertainment and over-the-top attractions.

Unveiled in 2019, Norwegian Encore is, notably, the 23rd biggest cruise ship in the world as of this story's publishing (it will drop in the rankings over the coming years as additional megaships debut). At 169,116 tons, it's bigger than all but three Carnival ships. Only Royal Caribbean and MSC Cruises have significantly more bigger vessels.

One step down in size from the Breakaway Plus ships are the still-quite-large Breakaway-class ships — Norwegian Breakaway and Norwegian Getaway — as well as the one-of-a-kind Norwegian Epic and the recently unveiled Norwegian Prima and Norwegian Viva .

Around 17% smaller than Norwegian's biggest vessels, Prima and Viva are the first tow of six sister ships that the line will roll out between now and 2027 that will significantly change the composition of its fleet. While not the biggest vessels in the Norwegian fleet, these ships will be notably packed with restaurants, bars, entertainment venues and decktop attractions. They also mark a more upscale turn for the line, with more space per passenger than earlier Norwegian ships and lots of suites.

Related: I've been on nearly every Norwegian ship. Here are my first impressions of Norwegian Prima

Norwegian's 10 smaller vessels break down among five classes, but many are roughly the same size and offer similar amenities.

One notable outlier among the smaller ships is the 2,186-passenger Pride of America. Sporting a patriotic U.S. theme (you'll find venues named after Thomas Jefferson and John Adams), and a distinct array of lounges and entertainment, it's the only big cruise vessel based year-round in Hawaii.

Pride of America notably operates with a mostly U.S. crew, in keeping with regulations governing cruise itineraries that only include U.S. ports.

Related: Our take on the new Norwegian Encore

Destinations and itineraries

Norwegian sails almost everywhere in the world, but its heaviest presence is in the Caribbean, Europe and Alaska.

In a typical summer, the line will deploy nearly half its ships to Europe while sending several more to the West Coast to sail to Alaska from Seattle; Vancouver, British Columbia; and Seward, Alaska. It'll also operate trips to Bermuda from New York City and Boston, usually with two ships, and trips to the Bahamas and the Caribbean out of Miami.

During the winter, the line will move many of its vessels to North America to operate sailings to the Caribbean and Bahamas. It also sends a few ships to Asia, Australia and South America, and it'll typically keep a single vessel in Europe, too.

As mentioned above, the line also operates one ship (Pride of America) in Hawaii year-round. It's the only cruise line to offer year-round voyages in Hawaii.

In North America, Norwegian ships sail out of Baltimore; Boston; Galveston, Texas; New York City; Miami; Tampa; San Juan, Puerto Rico; New Orleans; San Diego; Los Angeles; San Francisco; Seattle; Honolulu; Vancouver, British Columbia; Quebec City; and Seward, Alaska.

In Europe, Norwegian ships sail out of Amsterdam; Stockholm; Copenhagen; Oslo and Tromso, Norway; Southampton and Portsmouth, England; Le Havre, France; Reykjavik; Lisbon, Portugal; Barcelona; Civitavecchia (the port for Rome) and Trieste, Italy (near Venice); Piraeus, Greece (the port for Athens); and Istanbul.

Related: The best Caribbean cruise for every type of traveler

Who sails Norwegian Cruise Line?

Norwegian appeals to vacationers who want a big-resort experience at sea with lots of options for dining and entertainment. In that, it's similar to Royal Caribbean — perhaps its closest competitor.

However, unlike Royal Caribbean, Norwegian hasn't retained any of the trappings of old-style cruising. There are no formal nights, as you'll still find on Royal Caribbean ships, or dress codes. Norwegian has also thoroughly done away with the concept of big main restaurants with fixed seating.

Because of that, Norwegian is popular with people who are seeking flexibility — freedom to eat when they want, with whom they want and to dress however they want, for sure, but also more freedom in general to just set their own schedule day and night.

Norwegian cruises are very unstructured vacations, and that's by design.

Like Royal Caribbean ships, Norwegian vessels have an inordinate amount of teen- and tween-friendly attractions — everything from some of the largest waterslides at sea to the only go-kart tracks on the ocean . That makes them particularly appealing to families, including multigenerational groups. Families are a big part of Norwegian's business.

It's not just families that flock to Norwegian, though. The line's ships are designed to offer a little something for everyone, and thus they appeal to a wide demographic, including couples of all ages and even solo travelers (the line has been a leader in adding solo cabins to ships in recent years). They also draw customers with a wide range of incomes.

At their core, Norwegian ships are mass-market ships, with entry-level cabins that are affordable to middle-class travelers. However, overlaid across most vessels are high-end suites and services that are at a luxury level, and the line draws a good number of luxury-seeking travelers.

The exclusive, keycard-accessed suite complex called The Haven (found on 13 of Norwegian's 19 ships) comes with private lounges, pools and other tony features. It's essentially a small, luxury vessel that has been planted atop otherwise middle-class, mass-market megaships. These complexes appeal to well-heeled travelers who want a luxury cruising experience while also getting all the fun attractions, entertainment and dining venues only a mass-market megaship can offer.

Cabins and suites

Norwegian is known for offering a wide range of accommodations on its ships. You'll find everything from relatively low-cost, windowless inside cabins that measure as little as 135 square feet (perfect for the budget traveler) to massive, multi-room suites that are more than 50 times that size.

At the high end, the accommodations are aimed at affluent travelers who, for whatever reason, prefer the megaship experience to that of a luxury ship, and they truly are among the most spectacular accommodations at sea.

Some, such as the giant Garden Villas found on six Norwegian ships — Norwegian Jewel, Norwegian Pearl, Norwegian Gem, Norwegian Jade, Norwegian Dawn and Norwegian Star — sprawl over thousands of square feet and have as many as three bedrooms plus separate living rooms and dining rooms.

The Garden Villas also have private outdoor sun decks and courtyards with hot tubs. Additionally, the Garden Villas on Norwegian Dawn and Norwegian Star include private outdoor dining areas and steam rooms.

Depending on the ship, top suites can come with perks such as private butlers and concierges who attend to your every need, access to a private restaurant, a private suite lounge and sun deck, reserved seating in entertainment venues and priority boarding and disembarkation.

On more than half of Norwegian's ships, many of the top suites are part of The Haven. Billed as an upscale "ship within a ship" and aimed at luxury travelers, The Haven is located at the very top of vessels and often comes with private lounges, pools, sunning areas and even restaurants.

Norwegian is also heralded for kicking off the trend of more solo cabins on cruise ships . In 2010, it debuted an entire zone of small studio cabins for one — 128 in all — on its then-new, 4,070-passenger Norwegian Epic, and it has since added them to seven more new ships.

The studio cabins are tiny at just 100 square feet. However, they're superbly designed to maximize storage space. On the ships that have them, they are clustered around an exclusive Studio Lounge where solo travelers can mingle at daily happy hour gatherings.

Related: What it takes to get concierge lounge access on a cruise ship

Restaurants and dining

Norwegian was an early pioneer of the idea of giving cruisers lots of choices when it comes to restaurants on ships, and even its smallest vessels offer a wide range of options.

On Norwegian's recently built Breakaway Plus-class ships, there are up to 20 places to grab a bite, ranging from high-end French restaurants and steakhouses to casual pubs.

Every vessel has two or three main restaurants and a casual buffet where meals are included in the fare — the latter is usually called the Garden Cafe.

Other included-in-the-fare venues found on some ships include O'Sheehan's Neighborhood Bar and Grill, a casual pub; an outdoor bar and grill called Topsiders; and casual Asian restaurants that go by many names including Shanghai's Noodle Bar, Ginza and Bamboo.

Also, every ship has a least four and often many more extra-charge eateries. Two found across the entire fleet are Cagney's, the line's signature steakhouse, and Le Bistro, a fine French restaurant. Every ship also has an Italian restaurant, called Onda by Scarpetta or La Cucina. There also are churrascaria restaurants called Moderno on most Norwegian vessels.

On some ships, you'll also find Ocean Blue, a seafood restaurant; The District Brew House, a gastropub serving craft beers; and a Mexican spot called either Los Lobos or Los Lobos Cantina. Every vessel has some sort of sushi restaurant, often called Sushi or Wasabi, and there are hibachi-style teppanyaki restaurants on nearly every Norwegian vessel.

You might even find Starbucks stores on some ships (the one-year-old Norwegian Prima has two!) and there are Starbucks products on every Norwegian vessel. Also, some ships have private restaurants just for passengers staying in The Haven.

Some of the extra-charge restaurants come with a flat fee (the teppanyaki outlets are $59 per person, not including the cost of drinks). However, most are a la carte, with sometimes hefty pricing. One thing you need to know upfront about going on a Norwegian cruise is that there are a lot of extra charges — and sometimes quite high extra charges — on the line's ships, particularly for things like restaurants.

A surf-and-turf dish at Ocean Blue that combines an 8-ounce filet mignon with a lobster tail costs $55, for example. If you just order a whole lobster, you'll be out $49. The least expensive entree on the menu, a roasted cauliflower steak, is $22.

If you know you want to eat at several extra-charge restaurants during a single voyage, you can buy one of several dining packages that offer meals at a discount.

Related: The 7 best meals you can have at sea

Entertainment and activities

Few lines offer as broad a range of entertainment and activities on their ships as Norwegian. The line's biggest vessels offer multiple entertainment venues, from theaters to comedy clubs; a wide range of deck-top attractions; large casinos; full-service spas; and even virtual reality attractions. You'll also find a seemingly endless array of bars, lounges and nightspots.

Theaters and shows

Entertainment is one of the core areas where Norwegian excels, and if you're the kind of person who loves nights out with live music and lively performances on your vacations, you're going to love the line.

Many of Norwegian's biggest ships have state-of-the-art theaters as big as those you'd find on Broadway, with big-name productions to match. Norwegian Bliss, for instance, has the Tony Award-winning "Jersey Boys."

In some cases, the Broadway shows are cut down slightly from the original versions, and the casts aren't quite as seasoned as what you'll find on Broadway. However, these are quality productions. The best part is they are entirely free. Compare that with the hundreds of dollars you'd spend to take your family to a show in New York City.

Norwegian ships also are jam-packed with music venues. Norwegian Encore, Norwegian Bliss, Norwegian Joy and Norwegian Epic, for instance, have the Cavern Club, a reproduction of the British club that gave rise to the Beatles. It comes complete with a cover band that plays the group's greatest hits.

There are also Howl at the Moon dueling piano bars on some Norwegian ships, and there's the lively Q Texas Smokehouse found on Norwegian Encore, Norwegian Bliss and Norwegian Joy (a music-and-food concept that pairs live music with barbecue).

In addition, several Norwegian ships offer dinner theater venues with circus-type productions, and one vessel, Norwegian Getaway, features a magic-infused dinner theater show in a steampunk-inspired space called The Illusionarium.

Several ships also offer comedy club entertainment.

Other interior attractions and activities

In addition to entertainment spaces, the interiors of Norwegian ships are loaded with other venues where passengers can kick back and let loose day and night.

All but one Norwegian ship (Pride of America) has a casino, and on the line's bigger vessels, they are huge operations. The casino on Norwegian Encore has more than 300 slot machines and 26 table games (including blackjack, roulette, poker and craps), plus its own bar.

On the line's big Breakaway-class and Breakaway Plus-class ships, the casino — along with a large proportion of all onboard restaurants, bars and clubs — sprawls across three central decks connected by an atrium-like space known as 678 Ocean Place (the name derives from the location of the decks, which on each ship are decks 6, 7 and 8). At night, these three-deck complexes become bustling places.

The Breakaway- and Breakaway Plus-class ships have innovative outdoor promenades called The Waterfront lined with seating for many restaurants and bars. The Waterfront is located on Deck 8 of each of the ships, which is one of the main decks for restaurants on them all.

Like the ships of the Breakaway and Breakaway-plus classes, the Prima Class ships have a lively zone that mixes casino space, bars, eateries and entertainment that sprawls across decks 6, 7 and 8. These vessels also have outdoor eating space in an area called Ocean Boulevard.

In addition, Norwegian two new Prima Class ships (Norwegian Prima and Norwegian Viva), as well as another relatively new Norwegian vessels — Norwegian Encore — have innovative gaming and virtual reality zones called Galaxy Pavilion (a fourth Galaxy Pavilion area on Norwegian Joy is being removed during an overhaul in dry dock scheduled for early 2024).

There's nothing quite like Galaxy Pavilion in the cruise world. The venue has an amazing array of high-tech virtual reality experiences, including incredibly realistic race car simulators (on Norwegian Encore, there are eight in a row along one wall), hang gliding simulators, virtual mazes and a virtual reality "Jurassic Park" ride.

The Galaxy Pavilion on Norwegian Encore is the biggest of them all. Among added features, it includes a 45-minute escape room experience laced with special effects. Themed around a Spanish galleon, it's designed to be played by up to six people at a time.

Just be warned that you'll pay a hefty fee to play in the Galaxy Pavilion. A weeklong pass to the venue will set you back $199 per person. There also are hourlong passes available for $29 per person, or you can sample a single ride for $8 (except for the escape room, which is priced separately at $15 per person).

There's also a bowling alley on Norwegian Epic and duck pin bowling lanes on Norwegian Bliss, Norwegian Escape, Norwegian Getaway and Norwegian Breakaway.

Norwegian ships also all have Mandara Spas, which can be quite big on the bigger vessels, and there are fitness centers on every ship.

Deck-top attractions

What you'll find on the top decks of Norwegian ships will vary quite a bit depending on the vessel. The line's smaller ships will have at least one or two pools, sunning areas and usually a sports court area — but not all that much else.

The big ships are a different story.

On the line's Breakaway-, Breakaway Plus- and Epic-class ships, you'll find giant waterslides and kiddie splash zones and, in some cases, even more over-the-top attractions such as go-kart tracks and laser tag arenas.

The go-kart tracks (now on Norwegian Viva, Norwegian Prima, Norwegian Encore, Norwegian Bliss and Norwegian Joy) are quickly becoming Norwegian's signature can-you-believe-this-is-on-a-ship attraction, and they truly are impressive. The biggest two of them, on Norwegian Viva and Norwegian Prima, are nearly 1,400 feet long and sprawl over three decks.

Note that this is some serious go-karting. The cars that Norwegian uses can hit speeds up to 32 miles per hour. Three of the speedways, on Norwegian Viva, Norwegian Prima and Norwegian Encore, also feature middle-of-the-track observation areas where your family and friends can cheer you on to victory — and even shoot you with "lasers" that'll give you a boost of power.

The open-air laser tag arenas also are significant venues that are unlike anything you'll find atop the ships of other lines. The one on Norwegian Encore, which is the largest laser tag arena ever put on a ship, is themed around the lost city of Atlantis and spans the back of the vessel.

As is the case with the Galaxy Pavilion attractions mentioned above, the go-kart and laser tag experiences on Norwegian ships don't come cheap. You'll pay $15 per person for an eight-lap romp on the go-karts. Joining a five-minute laser shootout costs $10 per person. In both cases, you can buy a weeklong pass for $199.

The top decks of a few Norwegian ships — mostly the bigger ones — also have a ropes course, a climbing wall or both. Some vessels also have miniature golf courses.

You'll find an exclusive, extra-charge, adults-only VIP sunning area on seven Norwegian ships called Vibe Beach Club. The biggest of these areas is on Norwegian Encore, where Vibe Beach Club is an expansive private lounge with a full-service bar, cabanas and two hot tubs designed to hold up to 270 people — far more than on other ships.

For those with money to burn (pricing on Norwegian Encore recently was $99 per person for a day pass), the Vibe Beach Clubs are lovely, secluded deck-top hideaways. However, there's a downside for everyone else on board the ships that have them, which is that they take away from the deck-top lounge space available to everybody else.

Related: The 12 cruise ships with the most spectacular attractions at sea

Children's programs

As is typical for big-ship cruise lines, Norwegian has an extensive children's program, with programs and activities for children as young as 6 months through the age of 17.

The heart of the program, called Splash Academy, brings free, supervised activities daily for children ages 3 to 12. The line splits children here up into three age groups: Turtles (ages 3 to 5), Seals (ages 6 to 9) and Dolphins (ages 10 to 12), and they each have their own age-appropriate activities ranging from treasure hunts to video game competitions. On many ships, there are extensive dedicated spaces for the different groups.

While the free programming ends at 10:30 p.m., you can pay extra to leave your kids at Splash Academy past 10:30 p.m. until 1:30 a.m., when it's billed as the Late Night Fun Zone.

Norwegian also has rooms on its ships for babies and toddlers ages 6 months to 3 years. Called Guppies, the program offers parents a place to play with their youngest children, with occasional youth staff-led activities and games.

Norwegian also offers dedicated teen zones and programming on ships for children ages 13 to 17. Called Entourage, the teen zone is a place for teens to hang out, dance and play games, and it's supervised by counselors who plan activities and challenges.

What to know before you go

Required documents.

A passport is required for all cruises leaving from a non-U.S. port and all Panama Canal sailings (regardless of departure port). If you're a U.S. citizen, you don't need a passport for most sailings from U.S. ports (including sailings to the Caribbean, Bahamas, Bermuda, the Mexican Riviera and Alaska).

Instead, you can travel with a state-certified birth certificate or other proof of citizenship and a driver's license or other government-issued photo identification. That said, Norwegian strongly recommends that all travelers bring a passport.

Passports must be valid for at least six months after your trip, and the name on your reservation must be exactly as it's printed on your passport or other official proof of nationality.

Norwegian adds an automatic service charge of $20 to $25 per person, per day, to final bills, depending on your cabin category. Depending on the service you receive, you can adjust the amount up or down at the guest services desk before disembarking. In addition, a 20% gratuity is added to the bill at bars, extra-charge specialty restaurants and ship spas.

Related: Everything you need to know about tipping on a cruise ship

Norwegian has been rolling out faster Wi-Fi systems across its fleet in recent years, so you can now stream video on ships.

Pricing changes over time, but the fastest "premium" service on Norwegian vessels recently was priced at $39.99 per person per day, if you bought it in advance. Norwegian also offers a less expensive plan that doesn't allow video streaming for $29.99 per person per day if purchased in advance.

This pricing is quite a bit higher than what some other lines, such as Carnival or Princess, charge for Wi-Fi. Princess recently was charging just $14.99 per person per day for a WiFi package.

Related: Wi-Fi on ships really is getting better

Carry-on drinks policy

Norwegian allows you to bring bottles of your own wine or Champagne on board, but it will charge you a hefty corkage fee of $15 per bottle for the privilege — even if you plan to drink the bottle in your room. This is a more draconian policy than you'll find at most lines. Most lines allow passengers to bring at least a bottle or two of their own wine on board at no charge.

Smoking policy

On all ships, smoking (including e-cigarette smoking) is only allowed in designated outdoor areas, cigar lounges (for cigar smoking only) and casinos. It's forbidden in cabins and on cabin balconies. Passengers caught smoking in their cabins will be fined $250 per occurrence.

Unlike many cruise vessels, Norwegian ships do not have self-serve launderettes on cabin decks for passenger use. Instead, the line offers extra-charge laundry and dry cleaning services.

Related: Everything you need to know about cruise ship laundry services

Electrical outlets

All cabins on Norwegian vessels have standard North American-style, 110-volt outlets and European-style, 220-volt outlets. Some cabins also have USB ports.

The currency used on all Norwegian itineraries is U.S. dollars. All vessels operate on a cashless system with any onboard purchases you make posting automatically to your onboard account. You'll receive a cruise card you can use to make charges. This same card also lets you into your cabin.

Drinking age

The official drinking age on Norwegian ships is 21. That said, passengers who are 18 to 20 can purchase and consume beer or wine on ships in international waters with permission from parents or legal guardians. The parent or legal guardian must be on board and sign a waiver at guest services. The lower drinking age in international waters does not apply during sailings in Alaska and Hawaii.

Norwegian Cruise Line may be the most laid-back line out there when it comes to dress codes. You can basically wear whatever you want, whenever you want.

The line specifically says that casual wear (think: khakis, jeans, shorts and casual shirts for men; casual dresses, skirts, shorts, jeans and tops for women) is just fine anytime during the day, at the buffet and in most specialty restaurants.

The line just recommends a step up to "smart casual" outfits in its more formal dining rooms and upscale specialty restaurants. In keeping with Norwegian's laid-backness, this might still mean nothing more than a crisper pair of jeans, or maybe slacks with a collared shirt, for men. Definitely no need for a jacket. For women, slacks, jeans, dresses, skirts and tops will do fine.

Related: What to pack for your first cruise

Norwegian Cruise Line loyalty program

Norwegian has a point-based frequent cruiser program, Latitudes Rewards, that has seven tiers, ranging from Bronze (requiring 1 point) to Ambassador (700 points).

Members earn points for every night they sail on one of the line's ships. They get an additional point for every night they stay in a concierge room, a suite (not including stays in minisuites, or stays in suites resulting from an upgrade) or a room in The Haven. They also get an additional point for every night booked through a Latitudes Rewards Insider Offer.

Hitting the first tier, Bronze, takes one cruise. Reaching the second tier, Silver (20 points), would take at the most three cruises if you're doing seven-night trips.

Related: Everything you need to know about the Norwegian loyalty program

Lower tiers don't bring all that much in terms of truly valuable benefits. You'll get things like priority check-in and discounted spa treatments performed while ships are in port. However, higher levels of the program start to be enticing.

Platinum (75 points) brings free dinners at two extra-charge restaurants, a discount on an internet package, behind-the-scenes ship tours and concierge service.

The top Ambassador level brings a truly wonderful perk: a one-time complimentary seven-night cruise in a balcony cabin. You can pick almost any sailing except trips around Christmas and the new year.

In contrast to airline frequent-flyer programs, cruise line loyalty programs do not require you to requalify for status every year. So, yes, the perks with lower tiers aren't great. But it's not as difficult as it might at first seem to hit the more rewarding higher tiers in just a few years if you're cruising a lot.

A passenger staying in suites and booking through Latitudes Rewards Insider Offers could get to the Platinum level with just four seven-night cruises.

Related: The TPG guide to cruise line loyalty programs

How much does a Norwegian cruise cost?

Norwegian designs its ships to appeal to a broad mix of people, in part by offering a wide range of cabin types at varying price points. On a typical sailing, you might find an entry-level cabin for around $100 a night while a high-end suite is five to 15 times that amount.

At the time of this story's posting, A The Haven two-bedroom family villa on Norwegian Jewel for a seven-night Alaska cruise in August 2024, for example, was going for $13,978 per person, based on double occupancy. That's more than 13 times the cost of the least expensive inside cabin (which was starting at $1,058 per person, based on double occupancy). Oceanview cabins on the same sailing started at $1,698 per person, based on double occupancy.

Note the "based on double occupancy" caveat in the above paragraph. As is typical for cruise lines, Norwegian charges on a per-person basis, not per room, and it prices most cabins based on two people occupying a room. It does offer some cabins for solo travelers on some ships that are priced based on single occupancy.

In general, Norwegian's newer ships including Norwegian Viva, Norwegian Prima and the Breakaway-class and Breakaway Plus-class vessels will be more expensive than the line's older, smaller ships. However, there are many factors that go into pricing for any given cruise, including the popularity of the specific itinerary, the time of year when the cruise is taking place and changing demand trends.

As you might expect, pricing for all ships will generally be lower during offseason periods such as September and October.

The timing of when you book can also matter. Cruises book up much further in advance than airplanes or hotels, and many cruisers will tell you the best pricing for any given sailing often is available when cruises first go on sale (which can be a good two years before a departure). Booking far in advance will also give you the best chance of getting your preferred cabin type and location on a ship.

Once on board a Norwegian ship, you'll pay extra for most drinks, extra-charge restaurants, spa services, shore excursions, internet service and a few other things — unless you've bought a package for some of these items in advance. Some onboard activities such as go-karting also come with an extra charge. What's included in the fare is your lodging, meals (in non-extra-charge restaurants) and most entertainment.

Related: 15 ways that first-time cruisers waste money on a cruise

How to book

If you're sure you know what sort of cabin you want, on which ship, on which itinerary — and about a dozen other things — you can head over to ncl.com to make a booking directly.

That said, given the complexity of booking a cruise (there are a lot of decisions to make during the booking process — trust us) we recommend you use a seasoned travel agent who specializes in cruises.

A good travel agent will quiz you about your particular interests, travel style and preferences, and steer you to the perfect cruise line, ship, itinerary and cabin for you. They can also help you if something goes wrong just before, during or after your voyage.

If you're sure Norwegian is your line, look for a travel agent who specializes in trips with the brand. You want someone who understands all the little quirks that are unique to Norwegian's cabin categories and, preferably, has done ship inspections to see the cabins firsthand.

Whether you use a travel agent or not, make sure to maximize your purchase when paying for the cruise by using a card that offers extra points for travel purchases . This could be the Chase Sapphire Reserve , which offers 3 Ultimate Rewards points per dollar spent on travel and dining (excluding the annual $300 travel credit), or the Chase Sapphire Preferred Card , which brings 2 Ultimate Rewards points per dollar spent on travel and 3 Ultimate Rewards points per dollar spent on dining.

Bottom line

For big-ship lovers, Norwegian pretty much has it all. There's tons of great entertainment on Norwegian's vessels, plenty of venues for eating and drinking, and all sorts of deck-top diversions — at least on the line's newest ships. Throw in the brand's low starting prices, and it's an even more compelling package.

If we have a gripe with the line, it's about the "extra-charge creep" we've been seeing for attractions on Norwegian ships such as go-karts and laser tag in recent years, and the higher a la carte prices spreading across the line's onboard restaurants.

Then again, you get what you pay for, as the saying goes. If you're on a tight budget, there are plenty of included-in-the-fare choices for dining and entertainment. If money is no object, you can follow a different "journey" through the ship, as Norwegian executives like to say, to a far more high-end vacation.

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Table of Contents

About Norwegian Cruise Line sailings

Norwegian cruise line destinations, norwegian cruise line cruise prices, what is the best norwegian cruise line ship, what’s included on ncl cruises, ncl firsts in the industry: what is norwegian known for, ncl loyalty program: latitude rewards, norwegian cruise line credit card, what is ncl known for.

Norwegian Cruise Line (NCL) is one of the top players in large-ship cruising, and its fleet is seeing one of its biggest refits in decades with its new Prima fleet of ships. Norwegian Cruise Line ships are also known for their colorful hull art that makes them stand out in ports around the world.

The company dates back to 1966 when it got its start as a Norwegian shipping company. Today, it has become one of the more popular mainstream cruise brands and is part of Norwegian Cruise Line Holdings, which also includes the Regent Seven Seas and Oceania brands.

If you’re scrolling through endless Norwegian Cruise Line reviews, let this complete guide to the cruise company give you the larger overview of what sets this brand apart from the rest. There are some interesting innovations from Norwegian that other cruise lines have since adopted, but they started here.

» Learn more: The best travel credit cards right now

NCL sails around the world with numerous routes from the U.S. to Caribbean destinations as well as around the Mediterranean and Baltic Seas.

Its loyalty program, onboard amenities and variety of cabin types offer something for every type of traveler.

Cabin types: You can expect a range of different cabin sizes and layouts ranging from solo-traveler interior studios and inside cabins for as many as four people to ocean view and balcony cabins. A wide range of suites are also available. The Prima class of ships feature the largest suites, some of which have private whirlpools on the balcony and as many as three bedrooms. 

Main U.S. routes: NCL has plenty of North America sailings from U.S. ports to Alaska, Bermuda, Canada and New England. There are also sailings to the Caribbean, Hawaii, Mexico and the Panama Canal, among others. 

Loyalty program: NCL's Latitudes Rewards loyalty program, which issues one point for every night sailed as well as bonus points for booking suites or participating in certain promotions. At each elite tier, members earn onboard benefits like discounts, laundry service and special event access. The more you travel with NCL, the more benefits you can earn. 

NCL spans the globe with sailings to every continent (even Antarctica) on a wide range of ships. They leave from both U.S. coasts as well as from Hawaii — where NCL has operated inter-island Hawaiian sailing for almost two decades.

Antarctica.

New Zealand.

Pacific Islands.

Panama Canal.

South America.

Depending on how long you want to sail and where you're going, you can find cruises as brief as two nights and as long as 21 days or more.

» Learn more: The pros and cons of cruises

You'll find lots of good deals on Norwegian, but cruise fares will fluctuate based on the destination, time of year and other variables. You’ll want to keep these factors in mind when booking a cruise, as they'll affect the price of the trip:

Time of year.

Trip duration.

Destination.

Ship class.

Cabin type.

You can find cruise bargains for as low as $350 on four-night cruises, but if you want to splurge and do a longer cruise, expect to pay as much as $4,600 or more (especially if you book a suite or a Haven category room).

Of course, the fare will always vary depending on which cabin type you book.

» Learn more: The best ways to book a cruise

(Image courtesy of Norwegian Cruise Line)

When it comes to which NCL ship is best, that depends on what you're looking for in a cruise. If you're traveling with a family, for example, water slides, amusement park-style games and multi-bedroom suites may be important. This means you may prefer one of the line’s newest Prima Class ships: Norwegian Prima or Norwegian Viva.

If you're looking for a romantic vacation, perhaps you'll want a smaller ship or a cabin in The Haven, which is a hotel-within-a-hotel concept with more personalized service. The Haven is only available on select Norwegian ships, including Encore, Viva and Prima.

What is the newest NCL ship?

Norwegian Viva launched in the summer of 2023, making it the newest ship for NCL. It has special features like a three-tier race track, the fastest slides at sea, a food hall with 11 complimentary eateries and a sustainable cocktail bar.

» Learn more: Do you need a passport for a Caribbean cruise?

On any NCL cruise, these benefits are always included:

Accommodations in the category you select at booking.

All meals in snack and buffet restaurants, main dining rooms and, when available, the food hall. 

Free non-bottled water, juice, hot chocolate, and some coffees and teas.

Fitness center access.

Shows and entertainment.

Pools and kids pool play area.

Onboard activities.

Government fees and port taxes.

If you want to partake in specialty dining reservations, Wi-Fi, Norwegian cruise excursions or upgraded beverage packages, you'll have to pay fees (sometimes bundled for greater savings).

» Learn more: Are cruises all-inclusive?

Norwegian Cruise Line pioneered many features aboard its ships, some of which other cruise lines have imitated. These are some of the special features you'll find aboard some or all of the ships in NCL’s fleet.

Freestyle dining: open-seating in restaurants with extended hours and no reservations. 

Private island: Great Stirrup Cay in the Bahamas is a private island for cruise passengers. NCL was the first cruise company to offer access to a private island, and it spurred a growing trend in the industry.

Full Broadway theater productions.

Onboard internet cafe.

Bowling alley at sea.

Ice bar at sea.

Studio accommodations for solo travelers, with a private lounge.

Sustainability-focused onboard bar with zero waste.

Collection of NFTs from a cruise company, available for sale.

Race track at sea.

Latitude Rewards awards members with points based on each night they sail, and they can earn bonus nights when booking certain categories of suites.

Occasional promotions also offer double-night credit. You will only earn cruise points on eligible sailings where you are paying a traditional fare; promotional sailings with a heavy discount might not be eligible, although you would still receive the benefits at your tier. Also, sailings on sister lines do not qualify for Latitude Rewards cruise points.

As you accrue nights, you earn elite status that delivers onboard benefits that grow with each status tier.

Latitude Rewards levels

The loyalty program has seven levels, from Bronze to Ambassador. The full roster of onboard amenities can be found on the Norwegian Cruise Line website . There are some extra perks that come with certain tiers.

How to earn Latitudes Rewards points

Earn one point for every night you spend on a sailing and double points in suites or The Haven category accommodations.

How to redeem points

This program does not offer any points to redeem. Instead, you would earn benefits on future cruises related to your particular elite tier. Ambassador members (700+ points) earn a free 7-night cruise.

Spending on the Norwegian Cruise Line® World Mastercard® won’t earn you Latitude Rewards points (the only way to do that is by sailing with NCL), but it will earn you WorldPoints. This currency can be redeemed for onboard credits on future sailings, Norwegian Cruise Line shore excursions and other travel experiences. The card has no annual fee and no foreign transaction fees, making it ideal for world travelers.

With the Norwegian Cruise Line® World Mastercard, you earn WorldPoints as follows:

3x points on NCL sailings.

2x points on eligible airfare and hotel purchases.

1x point on everything else.

Earn 20,000 WorldPoints, which is good for a $200 onboard credit or discount toward a future cruise, if you spend $1,000 or more in the first 90 days the account is open.

How to redeem WorldPoints

Each WorldPoints point is equivalent to one cent, which you can then redeem for things such as:

Stateroom upgrades.

Travel discounts.

Last-minute cruises.

Onboard credits.

Car rentals.

Hotel stays.

Gift cards.

» Learn more: The best cruise lines

No, but you can pay for a Wi-Fi package, which starts at $29.99 per day per device.

No, but all sailings do include accommodations, activities, food and beverages, and entertainment. There is the ability to purchase extra benefits on each ship.

There are several drink package options on NCL sailings:

Non-alcoholic

The Unlimited Soda package includes all fountain soda drinks for $9.95 per person per day.

The Unlimited Starbucks package includes all Starbucks drinks for $12.95 per person per day.

An adult over the age of 21 could opt for a non-alcoholic drink package, but that means everyone else on their reservation must also get non-alcoholic drink packages.

Premium offers most drinks that cost $15 and under. You can pay the difference if you choose a more expensive drink. This unlimited package costs $109 per person per day.

Premium Plus offers even more drink options, mostly premium and top-shelf category labels, bottled water, Starbucks drinks and energy drinks for a flat price of $138 per person per day.

Keep in mind that alcoholic drink packages must be purchased for all people above the age of 21 in the same reservation, and those under 21 must pay for the soda package. The policy is intended to prevent people over the age of 21 from getting alcoholic drinks for other members of their party that did not pay for the alcoholic drink package.

Norwegian Cruise Line offers sailings at different price points to a global range of destinations. It is also known for its beautiful hull art, pioneering Freestyle Dining and adding buzzworthy amenities like ice bars and race tracks to its ships. NCL cruises are fun for all types of travelers, and its loyalty program can provide added perks along the way.

(Top photo courtesy of Norwegian Cruise Line)

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

75,000 Earn 75,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's over $900 when you redeem through Chase Travel℠.

on Bank of America's website

1.5x-2x Earn unlimited 2 points for every $1 spent on travel and dining purchases and unlimited 1.5 points for every $1 spent on all other purchases.

60,000 Receive 60,000 online bonus points - a $600 value - after you make at least $4,000 in purchases in the first 90 days of account opening.

• Norwegian Cruise Line Sets Sail on Record Bookings Raised EPS

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) raised its full-year 2024 EPS guidance for the second time in May 2024 at its Investor Day. While the cruise industry was the epicenter during the COVID-19 pandemic, it's one of the remaining industries to experience positive normalization as the travel boom continues to flourish.

The consumer discretionary sector giant, along with Carnival Co. and plc (NYSE: CCL) , is trying to catch up to Royal Caribbean Ltd. (NYSE: RCL) in terms of profits and performance. 

Here's the Significance of Net Yields

In the cruise industry, net yields are a key metric to pay attention to. Net yields reflect the profitability of the operations. It represents the average revenue generated per passenger cruise day after expenses and fees like transportation and agent commissions. Passenger revenues include ticket prices and onboard spending, including excursions, merchandise, dining and drinks. Higher net yields indicate robust demand and profitability. The net yield growth rate is a good indicator of what to expect moving forward compared to peers.

Net Yields Improving But Still Lags Peers

Norwegian reported a solid net yield increase of 16.4% YoY in its Q1 2024 earnings report. It originally guided the full year 2024 net yield to grow just 5.4% YOY. It raised its net yield guidance to 6.4% on its Q1 2024 report. Then on its Investor Day on May 20, 2024, Norwegian bumped up its net yield guidance to 7.2% YOY growth. By all accounts, this is a solid improvement. However, it still lags behind the 9.5% net yield growth guidance by both Royal Caribbean and Carnival.

Daily Descending Triangle Pattern

NCLH displays a daily descending triangle pattern . This pattern is comprised of a descending (falling) upper trendline resistance formed at the $21.73 peak on March 27, 2024, capping bounces at lower highs towards the flat-bottom lower trendline support at $15.87. NCLH continues to move closer to the apex point, at which it will inevitably break through the descending upper trendline or break down through the flat lower trendline. The daily relative strength index (RSI) is attempting to bounce at the 40-band. Pullback support levels are at $15.47, $14.14, $12.71 and $11.78.

Robust Q1 2024 Growth

Norwegian Cruise Line reported Q1 2024 EPS of 16 cents versus 9 cents consensus estimates, beating by 7 cents. Revenues rose 20.3% YoY to $2.19 billion, falling short of $2.23 billion consensus estimates. However, adjusted EBITDA nearly doubled YoY to $464 million and above its $450 million guidance. Occupancy was 104.6%, which is in line with guidance.

7 Low Beta Safe and Sound Stocks

The company reported record Q1 bookings driving an all-time high 12-month-forward booked position. North American demand for the summer European season remains robust. 

The Fleet in a Nutshell

Norwegian currently has 32 ships in its fleet with around 66,500 berths or beds between its brands, including Norwegian Cruise Lines, Oceania Cruises and Regent Seven Seas Cruises. The company has 13 ships and 41,000 berths on order. Norwegian expects to carry around 2.9 million guests in 2024.

Raising Guidance the First Time

Norwegian raised its Q2 2024 EPS guidance to around 32 cents versus 31 cents consensus estimates. Occupancy is expected to hit 105.7%, and adjusted EBITDA is expected to be around $555 million.

Full year 2024 EPS guidance was raised to around $1.32, up from $1.23, versus $1.28 consensus guidance. Adjusted EBITDA is expected to rise $5 million to $2.25 billion. Full year 2024 net yield growth was raised to 6.4%, up from earlier guidance of 5.4%. Shares promptly fell 13% on the guidance.

Norwegian Cruise Line CEO Harry Sommer commented, "We kicked off 2024 with impressive momentum, with record bookings in the first quarter propelling us to continue our all-time high booked position and an unprecedented level of advance ticket sales. These achievements demonstrate the continued growing demand we are experiencing for our product and offerings."

Re-Raising Guidance and Long-Term Targets

On May 20, 2024, Norwegian Cruise Line issued raised guidance ahead of its Investor Day. The company raised full-year EPS to $1.42, up from $1.32, vs $1.36 consensus analyst estimates. Net yield was raised to 7.2%, up from 6.4%. Adjusted EBITDA was raised to $2.30 billion, up from $2.25 billion.

The company expects to achieve an adjusted operational EBITDA margin of 39% by the end of 2026. Adjusted EPS is expected to be around $2.45, which represents a 2-year compound annual growth rate (CAGR) of more than 30%. Net leverage is expected to be reduced to the mid-four turn levels, and a record adjusted return on invested capital (ROIC) of 12% is expected to exceed 2020 levels.

Norwegian Cruise Line analyst ratings and price targets are on MarketBeat.  

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Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 2798 guests have reviewed Norwegian Getaway , giving it a rating of 3.9 on a scale of 1-5.

Cruiseline Travel Rating:

Reviews by traveler type, most recent reviews.

12/31 New Years Eve out of NYC

May 26th, 2024

This cruise was a Christmas gift to myself & a great gift it was! Love my Platinum level perks, especially the free laundry bag. No cooking, cleaning, or family obligations made these 7 days so relaxing! If you want to take a real break, book this for yourself.

Traveler Type

Singles/Friends

Getaway Experience

May 25th, 2024

Overall the cruise was fine. A vacation is a vacation and a cruise is a cruise. Only negatives were the problems with first day embarkation and the food quality in the garden Cafe on the Getaway

Great time!

Overall we had an excellent time. No real issues except for lack of entertainment in comedy and theater shows. We usually big fans of the howl at the moon piano group, but the ones on this trip really awful like super amateur.

Won’t use them again

The ship entertainment, activities, and the food were all pretty awful. This was my first experience with NCL and will be my last because I don’t want to risk another very boring crappy experience. I will stick with Royal Caribbean.

Family (older children)

We enjoy Transatlantic cruises. Love our sea days!

May 23rd, 2024

Overall, we had a wonderful time and most definitely will do transatlantic again!

Don't even think about it

May 16th, 2024

As we are trying to choose our favorite cruise line, we decided to try NCL and booked 2 cruises, almost back to back. The only cruise worse than this one was the first NCL, on the Epic, which is was NOT. Based on both trips, we are running back to Celebrity and Princess.

saw several wonderful european countrys

destination’s were great, crossing was overly crowded inside, ship was nice NCL thought it more important to provide money making venues such as bingo, price is right, let’s make a deal, pull tabs instead of providing their guests with entertainment

Overall Very Bad Experience

May 15th, 2024

Long! I will not cruise with NCL again. The crew are great but Guest Services and the Excursion Desk have a it’s not my fault attitude that was not appreciated.

2-3 cruises

Nice little weekend Getaway !!

May 6th, 2024

Really enjoyed this little weekend to spend time with Family.

4-6 cruises

Terrible from embarkation to disembarkation.

May 5th, 2024

Embarkation: Why is this such a process with NCL and should not take hours to get though security and check-in. Take a page from Royal, how do they embark so seamlessly? You have an app, use it! Royal lets you scan in your passport, take pictures, for an easy process. Even though you ask us to upload pictures, it takes so much time to redo all of this at check-in. Maybe you need more people? It was a terrible and stressful way to start a vacation. Also, we did not get our bags and at 6pm I went searching for them. No one was to be found, but I went into an employee area and found my own bags along with 100's of others. Why are these not delivered timely. I know it takes time, but after 6pm is crazy. Disembarkation: What a terrible experience. I understand we were late getting into port and then had an extended wait time to be cleared, but it was how the staff dealt with the situation that led to chaos. Prior to the delays, we were all provided times when we could walk off the boat or when our color groups would be able to get off. After the delays, no additional information was announced on when we could disembark. It was already too late when the announcements advising that deck 7 was closed off and no additional people should try and disembark, as people were just following the timelines they were provided. We left our room at 11:30 as requested and waited on the pool deck until our color was called. The cruise director had already made several announcements that different colors could come down, so we thought the chaos would be done. They directed us to go to deck 7, but all of the elevators were still shut off to deck 7. We struggled to even get off the elevators at floor 8 with the crowds and then proceeded to wait in line for two hours to get off the ship. We were only following the directions being provided by the cruise director and he kept calling more groups in the middle of the chaos. We had to wait on stairs with our heavy luggage which is extremely unsafe and none of the staff had any idea what to do. The in the middle of the chaos, they decided it would be a good time to have drills for the crew. We had over 100 crew members trying to get through the already crowed deck 7 and the drills also closed doors in the middle of the lines we were in stopping all progress. Also food and refreshments were only provided until 10:30, but did not get off until 2pm, way after lunch. You needed to provide another meal. I was expected to be home and working at 2pm and did not get home until after 6pm. Ridiculous and very stressful way to end a vacation. Room: Our group had 3 rooms and we were in club suites. It seemed like we got the very minimum service that I have ever seen on a cruise. The bed was made every day and towels were replaced, but nothing special was done. What happened to towel art or a friendly face from a stew? Myself and another room brought Clorox wipes for the surfaces and they were gross. Another room had an open bottle of water in her fridge and papers for another guest and I was delivered water for other guest as well. One of our rooms was above the mojito bar and our room rattled until 10 pm every night due to the band playing. We called to complain multiple times and no one cared. They needed to hear it themselves, but would not come during the session. Food/Service: I never had such mediocre food in my life. The buffet was very disappointing as it has the same repetitive food. The stations are very limited that keep repeating all the way around the buffet. I have also never been on a ship that has not had eggs benedict at the buffet. The main dining rooms need more people. I am not sure what is going on, but each time we ate their we waited about 30 minutes between courses. The servers just disappear? I also got steak one night and they did not want to give me a steak knife? O'Sheenhans is terrible, the wings are absolutely disgusting. Bars: I do not get your premium drinking package and it needs some work. Example: Screwball Peanut Butter Whisky is an upcharge so if you order a drink with it you have to pay extra, but you can order a Monkey Business that has Screwball Peanut Butter Whisky in it at it is only $13 and is included. Also, why the extra taxes when in port? Royal does not do this, why do you? Photos: I talked to several people who had pictures taken and bought packages or individual prints. Our friends renewed their vows on the trip and a photographer took pictures. We were interested in one picture and was advised that we cannot buy one picture and the only option was to buy 6 digital files for $500. Others bought individual prints for $30. You priced us out and now have no memories or the vow renewal.

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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