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Unlock some of the most incredible travel destinations . Get on island time and unwind on some of the best beaches in the world, venture deep into the rainforests, and snorkel the most vibrant reefs on a Caribbean or Bahamas cruise getaway with the whole family.

Earn your wilderness badge as you cruise between the Alaska glaciers, pan for gold in prospecting towns, and trek across the rugged tundra on an Alaska vacation . And savor a burst of flavors throughout culture-rich ports in the Mediterranean , the British Isles, Scandinavia and beyond on an unforgettable cruise through Europe . No matter where in the world you choose to wander, cruises can take you deep into top-rated cruise ports and off-the-beaten-path gems, so you can experience each one like a local.

It all starts with the boldest cruise ships at sea — and ours have won awards for everything from world class dining and spectacular entertainment, to record-setting onboard thrills and groundbreaking innovation. Whether you’re traveling solo or vacationing with the whole extended family, you’ll have all kinds of ahh-inducing cruise rooms to choose from, like affordable connecting staterooms that are perfect for groups, romantic rooms for couples craving rejuvenation and relaxation, and even a thrill-filled Ultimate Family Suite with a private game room and in-suite slide.

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Take a Cruise for an Extraordinary Vacation, Lifelong Memories

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Costa Toscana, Christened in Barcelona, Features Exquisite Italian Design, Eco-Friendly LNG Propulsion

Costa Group Starts Testing Biofuel Made from 100% Sustainable Raw Materials

Many Miles and Meals Later, Holland America Celebrates One Year Back to Cruising

Fun, Fun Fun: Carnival Cruise Line Welcomes 3 Million Guests Since Restart

P&O Cruises Australia Welcomes Pacific Encounter in Maiden Arrival

Carnival Corporation Upgrading Global Fleet with Fuel- and Energy-Saving Technology

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AIDA Cruises is the market leader in the German-speaking cruise market. Home of the smile, AIDA Cruises is the epitome of a premium-quality, relaxing cruise and operates one of the world’s most state-of-the-art fleets. Visit: www.aida.de

Carnival Cruise Line, also known as America’s Cruise Line, is a leader in contemporary cruising and operates a fleet of ships designed to provide fun and memorable vacation experiences at a great value. Visit: www.carnival.com

Costa Cruises delivers Italy’s finest at sea, bringing modern Italian lifestyle to its ships to provide guests with a true European experience that embodies a unique passion for life through warm hospitality, entertainment and gastronomy. Visit: www.costacruise.com

Cunard is the epitome of British refinement for travelers who relish the line’s impeccable White Star Service, gourmet dining, world-class entertainment, and the legacy of historic voyages and transatlantic travel. Visit: www.cunard.com

Holland America Line's premium fleet of spacious, elegant mid-sized ships feature sophisticated five-star dining, extensive entertainment and activities, innovative culinary enrichment programs and compelling worldwide itineraries. Visit: www.hollandamerica.com

P&O Cruises (UK) is Britain’s favorite cruise line with a fleet of ships combining genuine service and a sense of occasion and attention to detail, ensuring passengers have the holiday of a lifetime, every time. Visit: www.pocruises.co.uk

P&O Cruises (Australia) provides a quintessential holiday experience for Australians and New Zealanders, taking them to some of the world's most idyllic and hard-to-reach places across Asia and the South Pacific. Visit: www.pocruises.co.au

Princess is the world’s leading international cruise line and tour company operating a fleet of modern cruise ships, renowned for the innovative design and wide array of choices in dining, entertainment and amenities. Visit: www.princess.com

Seabourn provides ultraluxury cruising vacations in a unique, small-ship style that focuses on genuine, intuitive service, all-suite accommodations, superb cuisine and unique experiences in destinations worldwide. Visit: www.seabourn.com

Our History

The beginning.

In 1968, hospitality entrepreneur Ed Stephan and three Norwegian ship owners, Sigurd Skaugen, Anders Wilhemsen and Gotaas Larsen, created a cruise line to sail the Caribbean. The partners chose the name “Royal Caribbean” – with the connection to royalty signifying the high standards of service guests could expect from the new company. The first ship,  Song of Norway , set sail on her maiden voyage from Miami on November 7, 1970, followed by two more ships in the next two years.

Influenced by the state-of-the-art Norwegian marine industry, the team built those first three ships for speed and fuel efficiency, with shallow drafts that could allow the ships to berth at small island quays. Impressed also by the Norwegian culture of ship safety, they made sure the vessels were designed for quick, efficient evacuation. Those early ships pioneered the wide, open-air decks and the round-cantilevered Viking Crown Lounges that made Royal ships stand apart from the crowd. 

In the decades that followed, Royal Caribbean Group has continued as an industry innovator – from hotel and dining to entertainment, safety, technology and destination development

All those years ago, when Royal Caribbean was a start-up company, it looked the part. The trailer on Biscayne Boulevard that housed the business would fit in a single conference room in the Group’s current Miami headquarters, which has a clear view of that spot on the Boulevard.  

Getting bigger has a lot of positives. But there are certain traits that helped us get where we are today and we will never lose. Chief among them is our entrepreneurial spirit. That is the force that drives us to innovate, to constantly strive to do better. Richard D. Fain, Chair of the Board, Royal Caribbean Group

Getting bigger carries the temptation to move slowly, take fewer chances. Royal Caribbean Group has always resisted that temptation. At the Group, growth fuels the penchant for trying new things and provides a larger landscape for conducting experiments. It means more opportunities for innovation — because great entrepreneurs know that breakout ideas are often the fast lane to success.

Entrepreneurial spirit is the state of mind that helps the Group see opportunity where others see only risk. It’s the state of mind that never thinks “good enough” is remotely good enough. It’s the state of mind that greets every new idea with the words “What if?” instead of “It won’t work.”

In 2020, Royal Caribbean Cruises Ltd. adopted a new moniker, Royal Caribbean Group, to reflect its status as a parent company of a diverse set of cruise lines as well as other business. The Group also sharpened its iconic crown and anchor logo, reflecting the company’s growth and evolution since its last refresh more than 20 years earlier.

Guests have come to expect the biggest, best and boldest from Royal Caribbean Group. And we aren’t going to let them down — ever.

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Brand Profile

Founded:  1969 Fleet:  24 ships Fleet Capacity (Double Occupancy):  77,061 Destinations:  Alaska, Asia, Australia/New Zealand, Dubai, Bahamas, Bermuda, Canada/New England, Caribbean, Europe, Hawaii, Mexico, Panama Canal and South America In 2017, Royal Caribbean will visit 256 ports, in 64 countries, on 6 continents

Our Management

Richard D. Fain, Chairman and CEO, Royal Caribbean Cruises Ltd. Adam Goldstein, President and COO, Royal Caribbean Cruises Ltd. Jason Liberty, Senior Vice President and CFO, Royal Caribbean Cruises Ltd. Michael Bayley, President and CEO, Royal Caribbean International Harri Kulovaara, Executive Vice President — Maritime, Royal Caribbean Cruises Ltd. Vicki Freed, Senior Vice President — Sales, Trade Support & Service, Royal Caribbean International Mark Tamis, Senior Vice President — Operations, Royal Caribbean International

Royal Caribbean International appeals to adventure-seeking families as well as couples and singles in their 30s to 50s.  The median age is low-40s, slightly lower on three- and four-night cruises and slightly higher on longer cruises of 10 or more nights. Our guests have an appetite for new experiences and an interest in activities that take them out of the ordinary, connect them with other people and enable them to explore new places and learn about other cultures. They are keen travelers seeking a quality vacation at the best value, one that caters to an array of travel needs and preferences. About three-fourths of Royal Caribbean's guests have cruised before and more than a quarter have sailed with us previously — we enjoy one of the highest repeat passenger percentages in our market segment. Guests are almost evenly divided between men and women and about 60 percent are North American and the rest from international markets extending from Asia to Latin America.

Our Financial Status

In fiscal 2016, Royal Caribbean Cruises Ltd. reported net income of $1.31 billion.  The company is publicly traded on the New York Stock Exchange (NYSE:RCL).

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Driving our mission

Now in phoenix and dallas.

We're expanding manual and supervised driving in Phoenix and Dallas. Read more about our progress toward resuming a driverless service.

Our mission

We believe driverless technology has the potential to save lives, enhance access and improve communities. Learn more here .

Our services

We're working to bring safe, inclusive, and accessible services to a city near you. Learn more about our driverless ridehail and delivery programs here .

Latest news

Mon May 13 2024

Cruise resumes supervised autonomous driving with safety drivers

Tue Apr 09 2024

Cruise resumes manual driving as next step in return to driverless mission

Mon Mar 25 2024

A letter from Cruise leadership

Mon Feb 12 2024

Meet Our New Chief Safety Officer

Thu Oct 12 2023

Improving emergency vehicle and first responder interactions

Wed Sep 27 2023

Our latest study introduces a new benchmark to better measure safety performance.

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Your feedback is important to us. Whether you have a question or want to report an issue, our team wants to hear from you. Get in touch here .

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CFC: a new cruise company is born

CFC, Compagnie Française de Croisières , a new French cruise company is born under the leadership of Clément Mousset, president and co-founder of the new company and Cédric Rivoire-Perrochat as COO.

The company will begin operations in February 2023, with an inaugural ceremony scheduled for February in Le Havre , ahead of the first cruise departure on February 10 aboard Renaissance , Holland America Line’s former Maasdam, which underwent a major refit in 2018.

The ship will then start its season from Le Havre , before moving to Marseille in September and most cruises will be 10 and 15 nights, but there are also some shorter cruises planned and a round-the-world voyage departing in early 2024.

Compagnie francaise de croisieres

Compagnie Française de Croisières is targeting the French premium market and the focus will be on a quality product with a French identity and all cruises will depart from French ports. With this clear focus on the local market, all crew will speak French and it is unlikely that they will open up to other nationalities.

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Our award-winning ships are designed for you to enjoy as you choose whilst cruising to beautiful destinations around the world. Add a wide range of superb dining options and spectacular entertainment and you'll experience your best holiday ever.

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Experience a once-in-a-lifetime moment you will never forget whilst witnessing the icy-blue glaciers and unique wildlife of Alaska. Walk through Greece's enchanting, sun-bleached streets, or find your own paradise in a secret beach in The Caribbean. Our award-winning ships are designed for you to enjoy as you choose whilst cruising to the most beautiful destinations around the world. No matter where your dream holiday takes you, feel free to cruise your way.

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Disney Cruise Line Fiscal Year 2022 Annual Report & Financials – Directors’ Strategic Report

This week, Disney Cruise Line’s annual report for fiscal year 2022 was made public. Within the 51-page filing, the document contains a strategic report compiled by the directors which discusses the significant impact of the coronavirus pandemic on the cruise line during the industry shutdown. Additionally, there is some insight on new projects including the purchase of the partially completed, and yet to be renamed GLOBAL DREAM. The company shared the shipbuilding delays at Meyer Werft have been attributed in the report to both the COVID-19 pandemic and the war in Ukraine. The cruise line anticipates its financial performance will continue to improve and return to profitability in financial year 2023 as the industry recovers from a prolonged impact of COVID-19 and the business benefits from expanded capacity with the introduction of the Disney Wish which occurred in the second half of the fiscal year.

Before we get into the details, it is worth mentioning The Walt Disney Company released their FY22 earnings report back in November 2022 . Disney Cruise Line is part of the Disney Parks, Experiences and Products division, More often than not, there is very little mention of the cruise line during the quarterly earnings webcast and report. Due to the company’s size, Disney Cruise Line’s financials are bundled in the Disney Parks, Experiences and Products line item leaving little insight into the cruise line’s business. Since, Disney Cruise Line is actually Magical Cruise Company, Limited registered in London, it is required to submit an annual report to the United Kingdom.

Remember, the financial information in the annual report is for FY22 (year ending October 1, 2022), we will get to this eventually. The interesting information, prepared on behalf of the Board dated June 29, 2023 from the strategic report is transcribed below.

Magical Cruise Company, Limited Strategic report For the period from 3 October 2021 to 1 October 2022

The Directors present their strategic report of Magical Cruise Company, Limited (the ‘Company’) (trade name “Disney Cruise Line”) for the period from 3 October 2021 to 1 October 2022 (prior financial period from 4 October 2020 to 2 October 2021).

The financial statements on pages 24 to 27 were approved by the Board ofDirectors on 29 June 2023 and signed on its behalf by the Director stated below.

Principal activities and business review The principal activity of the Company is the operation of Disney themed luxury cruise vessels. It is considered that the Company’s activities will remain unchanged for the foreseeable future.

The Company’s loss for the financial year is $325,799,000 (2021: $629,475,000).

Revenue and operating losses have improved year over year due to resumed sailings, following a reduction in COVID-19 related restrictions and the addition of a new ship to the fleet, the Disney Wish, which was delivered in June 2022.

The Company experienced cancellations and booking postponements in the prior year due to COVID-19 which led to refunds, cruise credits of 125% of the reservation amount, as well as future booking payment deferrals. These future cruise credits expired 30 September 2022 (except for Disney Wish delays and Hurricane Ian related cancellations, which expire 31 December 2023 and 30 September 2024, respectively). The Company has also continued a short-term cruise date flexibility booking policy for reservations booked before 9 December 2022, allowing guests to change their sail date up to 15 days before departure where thereare qualifying COVID-19 related health concerns.

On March 17, 2016, The Walt Disney Company (TWDC), through-subsidiary, DCL Maritime LLC, entered a contract with the German Shipyard Meyer Werft GmbH &CO. KG (Meyer Werft) to build and deliver the Disney Wish (~144,000-ton ship). At the time of entering into the agreement, DCL Maritime LLC contemporaneously entered into an internal contract to sell the ship to the Company to coincide with the timing of completion of the ship by Meyer Werft. As a result of COVID-19 the Disney Wish was delayed and ultimately delivered 9 June 2022 .

As part of Disney Wish purchase, the Company issued 874,403,815 ordinary shares to Wedco Global Ventures LLP in exchange for cash in the amount of $1,100,000,000. Concurrently, the Company received an additional $500,000,000 promissory note from Disney Enterprises, Inc at an annual interest rate equal to the lesser of: (i) the maximum rate permitted by applicable law; and (ji) Libor Rate plus 50 basis points. Interest is payable semi-annually; and the maturity date is 15 June 2023 (1-year from the date of the agreement).

The Company also has committed to purchasing its sixth and seventh ships originally contracted to be delivered in calendar year 2022 and 2023. The impact of COVID-19 and the war in Ukraine has resulted in a delay to the delivery of these cruise ships. The Company now expects to the sixth and seventh ship to be delivered in 2024 and 2025, respectively. During September 2022, Disney announced the name of the 6th ship in their fleet as ‘Disney Treasure’ .

In November 2022, the Company purchased a partially completed ship , to expand its fleet and travel to new destinations from 2025 – the ship will be approximately 200,000 tons. Disney Cruise Line will incur the cost to complete construction. This ship is expected to be delivered in 2025.

The Directors are managing day to day working capital requirements closely with its related parent entity in order to meet the Company’s liabilities as they fall due. As the impacts of COVID-19 on the cruise industry have continued to subside in fiscal 2023, it is anticipated that the unfavorable impacts on future financial performance will be less significant.

Future developments The Company anticipates its financial performance will continue to improve and return to profitability in financial year 2023 as the industry recovers from a prolonged impact of COVID-19 and the business benefits from expanded capacity with the introduction of the Disney Wish, the Company’s fifth cruise ship. In fiscal 2023, the Company has seen a continued increase in occupancy and booking levels, with occupancy exceeding the comparable actual financial year 2022 quarterly levels on a year over year basis.

We continue to remain optimistic about the future as the Company continues to advance the development of its next two new cruise ships and the recently acquired partially completed ship. All are in active construction and expected to be delivered in 2024 and 2025 time frames. In addition, DCL Island Development Limited (the Company’s 100% owned subsidiary company) is advancing the development of its second private island, Lighthouse Point in Eleuthera, The Bahamas, which is planned to open in Summer 2024 . The Directors have reviewed a cash flow forecast extending to a period no less than 12 months from the date of the financial statements, including consideration of severe yet plausible financial downsides. Based onthis, whilst the Directors expect to be able to meet the day to day cashflow needs of the Company, they have received assurances of continued financial support from a fellow Group undertaking, in the form of a letter of support, to allow the Company to meet its liabilities as they fall due, as set out in Note 2, Going Concern.

Principal risks and uncertainties From the perspective of the Company, its principal risks and uncertainties and future outlook are integrated with those of The Walt Disney Company (‘Group’) and are not managed separately. Accordingly, the risks and uncertainties of the Group, which include those of the Company, are discussed in the Group’s annual report which does not form part of this report. However, the Directors view the following as being the principal risks facing the Company:

• Our sales may be adversely affected by changes in economic factors, political uncertainty and changes in consumer spending patterns Many economic and other factors outside our control, including consumer confidence, consumer spending levels, political uncertainty, employment levels, consumer debt levels, inflation and deflation, as well as the availability of consumer credit, affect consumer spending habits. A significant deterioration in the global financial markets and economic environment, recessions or an uncertain economic outlook adversely affects consumer spending habits and results ni lower levels of economic activity. In addition, an increase ni price levels generally, or in price levels in a particular sector such as the energy sector, could result in a shift in consumerdemand away from the entertainment and consumer products we offer, which could also adversely affect our revenues and, at the same time, increase our costs. Any of these events and factors could cause consumers to curtail spending and could have a negative impact on our financial performance and position in future financial years. The impact of pandemics on consumer confidence and ultimately occupancy levels could also affect our financial performance. However, regarding the recent Covid-19 related pandemic, sailings have fully resumed and we are seeing occupancy recover in 2022 and 2023 toward pre-pandemic levels.
• Our industry is highly competitive and competitive conditions may adversely affect our revenues and overall profitability The cruise industry is highly competitive and our results of operations are sensitive to, and may be adversely affected by, competitive pricing and other factors.
• A variety of uncontrollable events may reduce demand for our products and services, impair our ability to provide our products and services or increase the cost ofproviding our products and services Demand for and consumption of our products and services, is highly dependent on the general environment for travel and tourism. The environment for travel and tourism, as well as demand for and consumption of other entertainment products, can be significantly adversely affected in the U.S., globally or in specific regions as a result of a variety of factors beyond ourcontrol, including: adverse weather conditions arising from short-term weather patterns or long-term change, catastrophic events or natural disasters (such as excessive heat or rain, hurricanes, typhoons, floods, tsunamis and earthquakes); health concerns (including as it has been by COVID-19); international, political ormilitary developments; and terrorist attacks.These events and others, such as fluctuations in travel and energy costs and computer virus attacks, intrusions or other widespread computing or telecommunications failures, may also damage our ability to provide our products and services or to obtain insurance coverage with respect to some of these events. An incident that affected our property directly would have adirect impact on ourability to provide goods and services and could have an extended effect ofdiscouraging consumers from attending our facilities. Moreover, the costs of protecting against such incidents, including the costs of protecting against the spread of COVID- 19, reduces the profitability of our operations.
• Federal,State and foreign privacy and data protection laws and regulations.
• Regulation of the safety and supply chain of consumer products and Cruise Line operations.
• Domestic and international wage laws, tax laws or currency controls.
• Environmental protection regulations.
• Fuel prices Our objectives in managing exposure to commodity fluctuations are to use commodity derivatives to reduce volatility of earnings and cash flows arising from commodity price changes. The amounts hedged using commodity swap contracts are based on forecasted levels of consumption of certain commodities, such as fuel oil and gasoline. With respect to the risks the Directors regularly review such matters to mitigate their respective impact on the Company.
• Protection of electronically stored data and other cybersecurity is costly, and if our data or systems are materially compromised in spite of this protection, we may incur additional costs, lost opportunities, damage to our reputation, disruption of service or theft of our assets We maintain information necessary to conduct our business, including confidential and proprietary information as well as personal information regarding our customers and employees, ni digital form. We also use computer systems to deliver our products and services and operate our business. Data maintained in digital form is subject to the risk of unauthorized access, modification, exfiltration, destruction or denial of access and our computer systems are subiect to cyberattacks that may result in disruptions in service. If our information or cyber security systems or data are compromised in a material way, our ability to conduct our business may be impaired, we may lose profitable opportunities or the value of those opportunities may be diminished. If personal information of our customers or employees is misappropriated, our reputation with our customers and employees may be damaged resulting in loss of business or morale, and we may incur costs to remediate possible harm to our customers and employees or damages arising from litigation and/or to pay fines or take other action with respect to judicial or regulatory actions arising out of the incident.
• Damage to our reputation or brands may negatively impact ourCompany Our reputation and globally recognizable brands are integral to the success ofour business. Because our brands engage consumers across our businesses, damage to our reputation or brands in one business may have an impact on our other brands.

Key performance indicators (“KPIs”) The Company’s KPI’s are as follows:

As the cruise industry continues to recover from the COVID-19 pandemic, we have seen an increase in occupancy levels in FY22 to 55% as of June 2022 that continued to improve for the full fiscal year to 63%. We have seen a further increase in occupancy levels in FY23 to 96% as of March 2023.

Section 172(1)statement As asubsidiary within the group of companies of which TheWalt Disney Company is the ultimate parent company (the “Group”), the Company is subject to organisational and management systemswhich enable the Board of Directors (“the Board”) to oversee governanceofthe activities ofthe Company. As is normal for large companies, the Board delegates authority for day-to-day management of the Company to the managers responsible for management of the Company. The Board ensures that when applying group policies and delegating responsibility for operational matters to the managers, it does so with due regard to its fiduciary duties and responsibilities.

The Directors of the Company are aware of their duty under section 172 of the Companies Act 2006 to act in a way that they consider, in good faith, would be most likely to promote the success of the Company for the benefit of its members as a whole. In doing so they have considered (amongst other matters) factors (a) to (f) listed below:

(a) the likely consequences ofany decision in the long term; (b) the interests of the Company’s employees (also known as”Cast Members”); (c) the need to foster the Company’s business relationships with suppliers, customers known as”Guests”) and others; (d) the impact ofthe Company’s operations on the community and the environment; (e) the desirability of the Company maintaining a reputation for high standards of business conduct; and (f) the need to act fairly between members of the Company.

In performing their duties under section 172, the Directors ofthe Company have had regard to the matters set out in section 172(1) as follows:

a). The likely consequences of any decision in the long term We are aware that our decisions and strategies can have long-term effects on our business and its stakeholders. Therefore we aim to make well informed, fair and balanced decisions. Our key stakeholders. include Crew Members, Cast Members, Guests, home ports and ports of call, regulators and suppliers who are at the forefront of our minds when making decisions. We set out below some of the decisions the Board has taken during the course ofthe year with a view to creating long term success for the Company and its stakeholders as a whole.

After voluntarily suspending all voyages in 2020 in response to the global pandemic, Disney Cruise Line worked with governmental authorities and industry partners to resume passenger operations in a phased manner starting in July 2021. Disney Cruise Line’s fleet continued to operate with health and safety protocols throughout fiscal 2022 including requiring Guests and Crew Members to be fully vaccinated and tested for COVID-19 before boarding. Health and safety is a top priority for Disney Cruise Line and we continue to operate in a responsible manner and effectively manage any cases of COVID-19 aboard our ships. On the publishing date of this document, numerous healthand safety requirements including Guest vaccination and testingare no longer required by health authorities or Disney Cruise Line. Vaccination continues to be required for all Crew Members.

In December 2021, the Broward County Commission approved an amendment to the October 2021 agreement with Disney Cruise Line naming Port Everglades in Fort Lauderdale, Florida, USA, as our second year-round homeport . The 15-year partnership commits to a minimum of 10.6 million passenger movements, and three 5-year extension options that could add another 11.25 million passenger movements. The agreement provides for one ship to be homeported in Port Everglades year-round beginning fall 2023, joined by a second, seasonal ship in March 2025.

In the summer of 2022, Disney Cruise Line took delivery of its fifth ship, the Disney Wish – the first of three new Wish-class vessels announced previously.The Wish made her transatlantic voyage from the Meyer Weft shipyard in Germany to her homeport in Port Canaveral, Florida, USA , followed by its maiden voyage on July 14, 2022 . The Wish offers three- and four-night cruises to Nassau, Bahamas, and Disney’s Castaway Cay, a Disney destination located in the Abaco chain of The Bahamas. With the theme of enchantment, it showcases the immersive family entertainment, distinctly Disney storytelling, and unparalleled service that only Disney can deliver.

Disney Cruise Line also announced first details on the fleet’s sixth ship, the Disney Treasure . Inspired by Walt Disney’s love of exploration, it will be designed with the theme of adventure and is scheduled for delivery in 2024; with the third Wish-class ship expected to be delivered in 2025. All three Wish-class ships in the current fleet are powered by liquified natural gas (LNG), one of the cleanest-burning fuels available. At approximately 144,000 gross tons and 1,250 Guest staterooms, they are slightly larger than other ships in the fleet, namely the Disney Dream and Disney Fantasy.

Plans continued in fiscal 2022 for Disney Cruise Line’s second island destination, Lighthouse Point, in Eleuthera, The Bahamas . Disney is working closely with Bahamian artists and advisors to create a destination that represents the natural beauty and rich culture of the Bahamas, brought to life through Disney storytelling and the unparalleled service of local Cast and Crew. Disney has committed to develop less than 20 percent of the property, supply 90 percent of the site’s power from solar energy, employ sustainable building practices, and donate more than 190 acres of privately owned land to the government.

The Bahamas Department of Environmental Planning and Protection issued a Certificate of Environmental Clearance for the project in November 2021, and construction commenced in Spring of 2022. In May, the Bahamas National Economic Council, made up of Members of the Bahamian Cabinet, approved the seabed lease for the project. It was the last significant approval for the project and allowed construction to begin on the marine facilities. Disney’s Lighthouse Point is expected to open in Summer 2024 .

The destination will create sustainable economic opportunities for Bahamians, protect and sustain the natural beautyof the site, celebrate culture, and help strengthen the community in Eleuthera. It will complement Castaway Cay, giving families the opportunity to enjoy the site’s beautiful beaches and explore nature, as well as enjoy the broader tourism offerings in Eleuthera.

In September 2022, Disney Cruise Line announced it’s bringing the magic of a Disney vacation to Guests in Australia and New Zealand during brand-new “Disney Magic at Sea” cruises beginning late October 2023. The limited-time voyages are specially created to immerse local Guests in their favorite Disney, Pixar, Marvel and Star Wars stories through enchanting entertainment and enhanced experiences throughout each cruise. During the repositioning voyages between Honolulu and Sydney, the Disney Wonder will offer the fleet’s first-ever South Pacific itineraries, offering Guests the chance to experience exotic destinations like Fiji and Samoa .

b). The interests of the Company’s employees Since its launch in 1998, Disney Cruise Line is a well-established name in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. We strive to provide exceptional service that reflects our iconic brand, enabled by the passion and hard work of our Cast and Crew. We understand the importance ofour employees to our long-term success and are committed toproviding asafe working environment, adiverse and inclusiveculture andappropriate training and development.

Disney Cruise Line also complies with, and in some cases exceeds, the requirements set forth in the International Labour Organization’s (ILO’s) Maritime Labour Convention (MIC) which governs almost all aspects of working aboard a ship. Crew Members are organized through a collective bargaining unit (union) through the Federazione Italiana Transporti (FIT). The current union agreement went into effect on 1 January, 2020 and is binding for four years. It stipulates compensation, benefits, working hours, and contract lengths for the range of work positions on-board.

Disney Cruise Line Cast and Crew Members receive a wide range of employment benefits. While on contract in service of the ship, Crew Members receive medical care by the on-board medical team. Officers are offered full health benefits year-round when signed to a contract. Crew Members have access to mental health resources through an Employer Assistance Program offered ni multiple languages, as wel as access to online resources and wellness content offered on-demand via Crew stateroom TVs.

Disney has an ongoing commitment to diversity, equity and inclusion (DE&I) through a company-wide initiative composed of six pillars focused on People, Culture, Content, Community, Transparency, and Accountability.

c). The need to foster the Company’s business relationships with suppliers, customers and others We pride ourselves on delivering exceptional service and world-class family holidays. We have strong relationships with our suppliers and work closely with them to provide our Guests with high quality experiences and products.

Guests Creating unforgettable holiday experiences for our Guests is the primary motivation of our dedicated Disney Cruise Line Cast and Crew Members. Disney Cruise Line is considered a leader in the cruise industry by travel professionals, hospitality industry groups, and most importantly – by our Guests. Families sailing with Disney Cruise Line expect a unique holiday experience that only Disney can deliver. At the heart of all we do is the Guest experience and satisfaction with the Disney Cruise Line product. Multiple touch points provide us with the opportunity to hear directly from our Guests about what we’re doing right and areas for improvement. Our Call Center and Guest Communications team resolves issues brought to our attention in a timely manner, corresponding directly with any Guest who reaches out to us for assistance before, during and after their cruise. Our team is specifically trained to assist our Guests with their holiday needs and consistently receives some of the highest Guest Service satisfaction ratings within our Company.

Suppliers Disney Cruise Line has high standards for suppliers and has a thorough process for sourcing products and services of the best quality and value. Suppliers are held toTWDC’s International Labour Standards and Code of Conduct for Suppliers. Our supply chains follow Disney policies andcomply with UK government regulations. Food and beverage suppliers must follow a uniform set of TWDC guidelines that meet both Company and local standards, including conducting periodic sanitation and safety audits and maintaining liability insurance.

Disney Cruise Line also partners with travel agents for a significant source ofcruise bookings. Travel agents must be a registered Member supplier in good standing with the Cruise Line Industry Association or the International Air Transport Association (IATA), and supply proof of all qualifying tax and other documentation required to d o business as a travel agent/agency in its domestic and international markets. Travel agents and agencies must operate ethically, representing the Disney Cruise Line brand in good faith and providing accurate marketing and information about Disney Cruise Line’s products.

Disney Cruise Line is committed to conducting business and providing products and services in an ethical manner. We also believe that including diverse suppliers in our sourcing process provides us the greatest opportunity to develop the most innovative, highestquality, andmost cost-effective business solutions. We know this strengthens our Company as well as supporting our communities.

Port Communities Disney Cruise Line is very mindful of our impact on local communities. We engage in an ongoing basis with all our relevant stakeholders whether port authorities, ministers of tourism, shore excursion operators, and other in-destination partners to best understand how we can best collaborate with them to maximize the positive impacts of our business on their communities. Today, more than 70 percent of the cruises offered by Disney Cruise Line have at least one stop in The Bahamas. Disney Cruise Line has made significant economic contributions to The Bahamas while demonstrating a strong commitment to the environment and the community. It is estimated that Disney Cruise Line operations contribute more than $70 million toward the Bahamas gross domestic product annually.

Disney Cruise Line takes careful steps to ensure it respects the communities, environment and culture of each of its destinations through collaboration with stakeholders and relevant partners in ports of call. This includes understanding how to introduce our brand most appropriately to those communities, as well as introduce the unique character and culture of each destination to Disney Cruise Line Guests. We source products in our ports of call when it meets our quality standards, and we work with a variety oftour providers in each destination to diversify our products.

d). The impact of the Company’s operations on the community and the environment

Community Since The Walt Disney Company’s founding nearly 100 years ago, operating responsibly has been an integral part o f our DNA. Our corporate social responsibility (CS) efforts address the expectations of our people, consumers, communities, and investors, and help us to attract, retain, and develop talented and diverse creators and Cast Members, all of whom contribute to our business success. We take a strategic approach to setting our CSR priorities, addressing issues that are important to our businesses and to the communities where we operate. We regularly monitor issues and evolve our efforts to ensure we remain focused on the economic, environmental, and societal matters that impact those we serve.

Disney strives to inspire a world of belonging by embracing broad representation and respect for every individual in our workplace, storytelling, and communities; a world in balance by taking action to create ac leaner, safer, and healthier world; and a world of hope by supporting our communities, especially children. We are also investing in our people and operating responsibly.

Disney Cruise Line strives to make a positive impact in the many places around the world it calls home. The Disney Cruise Line Cast and Crew Members support many charitable organizations that nurture the lives of children and enrich the environment. Crew Members lead reading education programs in schools, give to local youth organizations and bring Disney characters to entertain children in port communities around the globe. Disney VoluntEARS also donate their time to plant micro-gardens at underserved schools, lead career exploration conversations for students interested in maritime careers, raise funds for worldwide disaster relief efforts, and host quarterly shore clean-ups to remove litter and debris from fragile coastlines. Each year, Cast and Crew Members donate thousands of hours of their personal time to benefit worthwhile causes in port communities around the world.

For more than 25 years, Disney Cruise Line has made significant contributions to support communities in The Bahamas. Recent key initiatives focus on supporting entrepreneurs and small businesses, workforce development starting at a young age, conservation and timely community needs. Disney Cruise Line is a founding sponsor of the Eleuthera Business Hub , in partnership with the Eleuthera Chamber of Commerce and the Small Business Development Center and is providing financial support to small and medium-sized businesses.

During the Disney Wish unveiling event in April 2021 , The Walt Disney Company announced a $1 million donation to Make-A-Wish®. The funding will help deliver magic to even more Make-A-Wish® kids from all backgrounds,supporting Disney’s ongoing commitment to diversity and inclusion. As part of this, Disney Cruise Line announced that all Make-A-Wish® children, including past, present and future wish recipients, are honored as godchildren of the Disney Wish . Redefining the longstanding maritime tradition of appointing a ship “godmother,” this was the first time in Disney Cruise Line history that children are being recognized in this prestigious role which symbolically bestows good fortune on the vessel and its travelers. Disney Cruise Line continues to support the transformative work that wish-granting organizations do every day through newly announced initiatives which include an exclusive merchandise collection and the donation of a stateroom aboard a sailing of the Disney Wish.

In celebration of the Disney Wish’s inaugural sailings, in July 2022 Disney Cruise Line launched its “Wishes Set Sail” program , an all-new initiative developed to support various youth activities in key port communities. In total, Disney Cruise Line distributed $400,000 to local youth organizations throughout the Disney Wish’s inaugural season as part ofthis campaign. This includes partnerships with Junior Achievement Bahamas, Ranfurly Home for Children Bahamas, LJM Maritime Academy in Nassau, and the Boys& Girls Clubs of Central Florida Brevard County Branches. The “Wishes Set Sail” campaign also supported back-to-school efforts in the Bahamas. More than 1,300 students in Abaco and Eleuthera received backpacks containing school supplies, courtesy of Disney Cruise Line. Crew Members based both in Florida and The Bahamas volunteered their time over several days filling the bags with pencils, notebooks, and other supplies.

Disney is committed to supporting education in The Bahamas and continues to work with the Ministry of Education to inspire and educate the next generation of professionals. In 2019, Disney Cruise Line introduced a scholarship program in partnership with the LJM Maritime Academy for female cadets aspiring to become ship captains and shipboard leaders.

Environmental The Walt Disney Company is committed to taking meaningful and measurable action to support a healthier planet for future generations as we operate and grow our business. Our commitment to environmental stewardship goes back to our founding nearly 100 years ago. Walt Disney himself said that “conservation isn’t just the business of a few people. It’s a matter that concerns all of us.”

The environmental commitments detailed below represent some of the ways we are focused on helping to build on that legacy, for every community and across the globe, generation after generation. Our environmental policies are based on a set of guiding principles intended to drive both our long-term environmental strategy and the everyday decision-makingo four leadership and Cast Members around the world.

The Walt Disney Company has made a 2030 net zero pledge and aims to establish and sustain a positive environmental legacy for Disney and for future generations. The Company has ambitious environmental goals for 2030 focused on key areas of ourbusiness where we believe we can have a significant, lasting impact and make a positive difference in protecting our planet.Goals include:

• Have a positive impact on the communities where w eoperate our businesses
• Create unique content and experiences that inspire connection with our planet and all who call it home;
• Reduce the environmental impacts of our operations, products, services, suppliers, licensees and value chains;
• Promote a culture of consideration, appreciation and respect for the environment among our leaders, CastMembers and Guests;
• Work with industry partners, non-governmental organizations, academia and others to create a cleaner, safer, healthier world for future generations.

At Disney Cruise Line, we are dedicated to minimizing our impact on the environment through efforts focused on utilizing new technologies, increasing fuel efficiency, minimizing waste and promoting conservation worldwide. We strive to instill positive environmental stewardship in our Cast and Crew Members and seek to inspire others through programs that engage our Guests and the communities in our ports of call. Disney Cruise Line is consistently recognized as an industry leader and regularly wins awards such as the Blue Circle Award from Port of Vancouver for voluntary efforts to conserve energy and reduce emissions.

As of 1 January 2020, the International Maritime Organization instituted a regulation that requires all ships to use 0.5% sulfur fuel compared to 3.5% previously. Disney Cruise Line has taken this a step further by using 0.1% low sulfur fuel fleet wide at all times. As previously mentioned, our Wish class of cruise ships will be powered by liquefied natural gas, or LNG, one of the cleanest-burning fuels available. Currently, four Disney Cruise Line ships have the equipment necessary to plug into shore power if the option is available at the port. Disney Cruise Line coordinates itineraries to be sure shore power-capable ships sail to ports of call that offer this technology.

As part of The Walt Disney Company’s overall efforts to reduce the amount of single-use plastics, Disney Cruise Line has taken great measures to eliminate single-use plastics on-board and on Disney Castaway Cay, Disney’s private island destination in The Bahamas. This effort has resulted in removing an annual volume of more than 14.7 million plastic straws and 2.2 million plastic amenity containers. Disney Cruise Line has also gone from annually distributing nearly 1million plastic merchandise bags fleetwide annually to nearly zero. Other measures include the removal of plastic cutlery, stirrers and condiment packets. Disney Cruise Line is committed to diverting waste from traditional waste streams. Shipboard recycling processes have helped to eliminate on average more than 2,500 tons of metals, glass, plastic and paper from traditional waste streams each year. Disney Cruise Line has invested in technology to ensure water purity and taken steps to select earth-friendly cleaners. All Disney Cruise Line ships feature Advanced Wastewater Purification Systems (AWPS that utilize natural processes to treat and purify on-board wastewater to levels far exceeding international shipping standards, and in some cases shore side potable water standards.

The Disney Conservation Fund (“DCF”) was created more than 25 years ago to build on Walt Disney’s legacy of saving wildlife, inspiring action, and helping to protect the planet. Disney Conservation is focused on saving wildlife forfuture generations through grants to leading conservation organizations working together tostabilize and increase the populations of at-risk animals including coral reefs, sea turtles, butterflies, cranes, elephants, gorillas and monkeys. In fiscal 2022, the DCF continued to provide financial support through grants helping more than 60 nonprofit organizations working across 32 countries. A Disney conservationist works with each organization to identify where Disney expertise can also play a role in reversing the decline of these animals and their habitats.

In collaboration with Disney Cruise Line and The Disney Conservation Fund, a team of Disney researchers has worked since 2007 to rehabilitate coral reefs in The Bahamas. They’ve planted more than 1,800 corals to rehabilitate five coral reefs, providing important habitat for the marine species, including endangered Nassau grouper and lobster, who call coral reefs home. To protect these reefs from excess algae growth, the team also relocates native long-spined sea urchins to the reefs to graze on algae, restoring balance to the ecosystem and allowing new corals to grow. This knowledge helped establish the Florida Coral Rescue Center in Orlando, the largest facility of its kind in the U.S. to care for and safeguard some of the most vulnerable species of Florida coral. The Disney Conservation Fund is also supporting the Perry Institute for Marine Science to address coral conservation and restoration acrossThe Bahamas alongside more than 30 partner organizations. Disney Cruise Line also supports summer eco camps and community engagement efforts in Abaco, and helps provide conservation curriculum support for Bahamian school children.

More details on Disney Cruise Line’s dedication to minimizing its impact on the environment is available at: https://dclnews.com/fact-sheets/2022/07/01/disney-wish-environmental-fact-sheet/

More details on TWDC’s environmental goals can be found at: https://thewaltdisneycompany.com/environmental-sustainability

e). The desirability of the Company maintaining a reputation for high standards of business conduct

We are committed to operating our businesses with integrity and adopting governance policies that promote the thoughtful and independent representation of our stakeholders’ interests. The Board of Directors has adopted Corporate Governance Guidelines which address, among other things, the composition and functions of the Board of Directors. Our Board of Directors is also expected to uphold our Code of Business Conduct. Similarly, the Group Company’s Standards of Business Conduct are applicable to all Cast Members of the Company including Board Members.

We regularly engage our leaders and Cast Members on these Standards through training and other forms of communication. It is compulsory that all office based Cast Members complete the mandatory online courses, examples include: Standards of Business Conduct, Bribery and Avoiding Corrupt Business Practices.

Acting responsibly and conducting our business ethically is an integral part of our brand.

f. The need to act fairly as between members of the Company

We are a wholly owned subsidiary of Wedco Global Ventures LLP, whose ultimate parent Company is The Walt Disney Company (TWDC). Magical Cruise Company is consolidated within TWDC results as part of the Disney Parks, Experiences, and Products Segment. Our parent company as well as TWDC are aware of key decisions and financial performance of the Company and take a keen interest in the strategies and future outlook of the Company.

The Strategic report is authorised by the Board of Directors and signed on its behalf on 29 June 2023 by:

TL Wilson Director

For FY22, Disney Cruise Line reported a loss of $325,799,000 primarliy attributed to the impact of the COVID-19 pandemic which shutdown cruise operations. As the cruise industry continues to recover from the COVID-19 pandemic, Disney Cruise Line reports an increase in occupancy levels in FY22 to 55% as of June 2022 that continued to improve for the full fiscal year to 63%. Disney Cruise Line has seen a further increase in occupancy levels in FY23 to 96% as of March 2023.

Furthermore, the Company’s principal activity is the operation of luxury cruise vessels. It is considered that the Company’s activities will remain unchanged for the foreseeable future.

Historical Magic Cruise Company, Limited Annual Report and Financial Statements

• FY-2019 – Overview
• FY-2020 – Overview
• FY-2021 – Overview
• FY-2022 – Overview
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2 Replies to “Disney Cruise Line Fiscal Year 2022 Annual Report & Financials – Directors’ Strategic Report”

Would love to know how much DCL pays to Disney Productions for use of all the copywrited material used on board. Its has to be a big #. Has a lot to do with the high cost of the cruises.

Find this line interesting “We continue to remain optimistic about the future as the Company continues to advance the development of its next two new cruise ships and the recently acquired partially completed ship. All are in active construction and expected to be delivered in 2024 and 2025 time frames” sounds like some of the 7th Triton class is also under construction.

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Disney Cruise Line Offering 50% Off Deposits & More: Daily Recap (6/6/24)

D isney Cruise Line is offering 50% off deposits at booking for a limited time, the previously exclusive Star Wars: Galactic Starcruiser Legacy Lightsaber hilt is now available online, and the Disney Parks Blog debuted a new look — all this and more in today’s daily recap for Thursday, June 6, 2024 .

Walt Disney World

Magic kingdom.

• Disney has shared a first video from inside the Critter Co-op gift shop for Tiana’s Bayou Adventure.

New Merchandise

• This morning, during a special event at the AdventHealth Waterside Stage in the Marketplace side of Disney Springs, a new Disney Munchlings Mickey Mouse Ahi Tuna Poke Bowl plush was revealed and released.
• The once-exclusive Star Wars: Galactic Starcruiser Legacy Lightsaber hilt is now available for purchase online via the Disney Store.
• A new “Avatar” banshee magnet is available at Disney’s Animal Kingdom.
• The new Disney Eats donut collection is now available online from the Disney Store.

Disneyland Resort

• A new “Inside Out 2” pre-show is now performing ahead of “World of Color – ONE” at Disney California Adventure.
• As of June 6, 2024, updates to the Disneyland Resort reservation policy will impact guests with either Disneyland Resort Vacation Packages or Room Only reservations.

Disney Cruise Line

• Disney Cruise Line is offering guests a limited-time opportunity to pay only half of the normally required deposit at the time of booking.

The Walt Disney Company

• Disney Parks Blog, the official blog of Disney Parks, debuted a new website look on Thursday, June 6.

That’s it for today; we hope you enjoyed this Daily Recap. Thanks for stopping by, and we’ll see you tomorrow !

The post Disney Cruise Line Offering 50% Off Deposits & More: Daily Recap (6/6/24) appeared first on WDW News Today .

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Investors Heavily Search Norwegian Cruise Line Holdings Ltd. (NCLH): Here is What You Need to Know

Norwegian Cruise Line ( NCLH Quick Quote NCLH - Free Report ) has been one of the most searched-for stocks on Zacks.com lately. So, you might want to look at some of the facts that could shape the stock's performance in the near term.

Over the past month, shares of this cruise operator have returned +14.6%, compared to the Zacks S&P 500 composite's +3.4% change. During this period, the Zacks Leisure and Recreation Services industry, which Norwegian Cruise Line falls in, has gained 4.1%. The key question now is: What could be the stock's future direction?

Although media reports or rumors about a significant change in a company's business prospects usually cause its stock to trend and lead to an immediate price change, there are always certain fundamental factors that ultimately drive the buy-and-hold decision.

Earnings Estimate Revisions

Here at Zacks, we prioritize appraising the change in the projection of a company's future earnings over anything else. That's because we believe the present value of its future stream of earnings is what determines the fair value for its stock.

We essentially look at how sell-side analysts covering the stock are revising their earnings estimates to reflect the impact of the latest business trends. And if earnings estimates go up for a company, the fair value for its stock goes up. A higher fair value than the current market price drives investors' interest in buying the stock, leading to its price moving higher. This is why empirical research shows a strong correlation between trends in earnings estimate revisions and near-term stock price movements.

Norwegian Cruise Line is expected to post earnings of $0.34 per share for the current quarter, representing a year-over-year change of +13.3%. Over the last 30 days, the Zacks Consensus Estimate has changed +8.2%.

The consensus earnings estimate of $1.42 for the current fiscal year indicates a year-over-year change of +102.9%. This estimate has changed +10.7% over the last 30 days.

For the next fiscal year, the consensus earnings estimate of $1.79 indicates a change of +26.4% from what Norwegian Cruise Line is expected to report a year ago. Over the past month, the estimate has changed +6.6%.

With an impressive externally audited track record , our proprietary stock rating tool -- the Zacks Rank -- is a more conclusive indicator of a stock's near-term price performance, as it effectively harnesses the power of earnings estimate revisions. The size of the recent change in the consensus estimate, along with three other factors related to earnings estimates , has resulted in a Zacks Rank #3 (Hold) for Norwegian Cruise Line.

The chart below shows the evolution of the company's forward 12-month consensus EPS estimate:

12 Month EPS

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Princess Cruise Line

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24305 Town Center Dr

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My wife and I recently took our first ever Princess cruise on the Caribbean Princess out of Ft. Lauderdale. It was a 7 day cruise. We lived the ship. The ship had a classic, yet elegant cruise ship vibe. We had an absolute blast, and enjoyed everything on the cruise. We had previously cruised with a competitor, but Princess is definitely a step above! All of the staff from the dining room to stateroom stewards to art auction staff went above and beyond and were very nice and friendly. The food at Sabatini's and the main dining room and room service was great! The taste was wonderful and the service was just the right pace! We enjoyed all of our shore excursions as well and met some wonderful people in the process. I highly recommend Princess Cruises!

See all photos from Victoria H. for Princess Cruise Line

Before the end of the year, I thought I should do a review of my food experience on Princess Cruise line in July. My husband and I booked a short trip to Mexico and San Francisco from LA on Princess Emerald boat. We have not been on Princess Cruise line since before the pandemic. In this trip, we noticed some major differences in our cruise experience from before the pandemic. The service, food, quality and attention to details have all diminished in quality. Let's talk about food first . Princess is not the cheapest cruise line, but not the most expensive cruise line out of Los Angeles. With that said, we expect average to above average food at non-paid restaurants. From our dining room experience, the food was horrible at the sit down restaurants. We had to return our food multiple times. The food was overcooked, salty, and in some cases just un edible. We also experience poor service on our first day in the dining room. We waited so long for food that we gave up after the waiter gave the next table, our food, and then back to us. Gross! Also, due to slow service we never got all of our items ordered. In the buffet area, you limited to just water, tea and coffee without paying. You now have to order lemonade. When we got water, it was highly salinated, so much that I had to spit it out. I tried another fountain, and the water was disappointment as well. I reported this to staff and nothing was done for a while. Later I notice a sign on the water machine. The sign stayed up the whole cruise! Why was nobody testing the water. In my opinion, the water was toxic and princess should've been providing bottled water to customers for free. Princess just started a new system to deliver food so we decide to test it out. Late at night we ordered cake and it took so long to deliver that we fell asleep to only be woken by the door hours later after ordered. As for pizza and ice cream stand by the pool? The pizza was pretty good: a bit salty. The ice cream has gone down hill too! The ice cream lacked flavor. The only good food experience was at the Italian paid restaurant. Finally we had great food and service. If I was to based my decision on food alone, I would never take a Princess Cruise again!

Boat docked in San Fran

Emerald boat

Terrible customer service! Ordered a gift for my boss for their cruise and couldn't get a straightforward answer if it had been delivered. Customer service reps wouldn't provide me with the information "per policy" even when I ordered and paid for it! No confirmation that it and got hung up on twice by the reps even the supposed supervisor! Unprofessional and will never setting sails with this cruise line!

I will never trust Princess again. Platinum cruiser here- booked on the Sun Princess for 2/18. BEGGED for updates on status- continually- after the 2/8 was cancelled. Ended up cancelling for a medical emergency FOUR days before Princess cancelled the cruise 5 days before sailing. I would have held off to get the refund had I known there was a chance of cancelling- the cancelled folk all have their money. Now I have a serious health issue to deal with AND I'm in AON insurance hell. Thanks a bunch Princess. I will never sail with you again. I am so unhappy with this experience- as well as losing money and time and being frustrated as hell. They don't give a crap about their customers- book with them at your own risk.

I would say I'm a seasoned cruiser and I've been on a ton with Royal Caribbean, Norwegian Cruise Line and Carnival cruises these last couple years. This was my first Princess Cruise (11 night Barcelona to Rome on the Enchanted Princess) and it was wonderful!! As good as the best ship I've been on (RCCL Ovation of the Seas) but the food was considerably better than RCCL. Like mindblowing - we would have lunches at the buffet where there were seafood days with unlimited crab legs, lobster claws, large shrimps. Amazing desserts every day too. Our balcony room was nice and modern (tho I didn't like the light on the way to the bathroom being on motion sensor - nothing like being blinded by light in the middle of the night. Also I found the entertainment lacking compared to RCCL. The shows were meh and casino was small. Also I find that most of the people on the ship were senior citizens. Might be a seasonal thing but I didn't find this on other cruise lines. The WiFi was much more user friendly than other cruise lines by far - superior easy to switch between devices. Also embarkation and debarkation were soooo smooth. And LOVE the Medallion - the door unlocking before I even reach for the handle has spoiled me.

Lobster night!

View from the balcony on Deck 10

Just got off Diamond Princess on a 9 day Japan cruise (Apr 2 - Apr 11, 2022). I was lucky enough to bump into Constantin in the dining room again. He is now in charge of the entire dining room at Pacific Moon. Well deserved. Same excellent service. I am glad Princess Cruise recognizes his value and promoted him. While the services in Pacific Moon is exemplary, it is light years ahead of other dining rooms. I would have to say room attendant did a stellar job maintaining our room as well. These two aspects are both 5 star rating worthy. Due to weather, the captain diverted one of the port of calls from Je Ju-do S. Korea to Busan S Korea. That was also a bonus because Busan is S Korea's second largest city versus a tiny island between the Korea peninsula and Japan. My beef with this trip was the food. Food quality definitely took a huge hit compared to the Halifax trip last year. I can appreciate the challenges of feeding thousands onboard and food is a production line. But I have also seen what is possible from multiple other trips. I can only say that the food preparation team brought down the ratings of the entire trip. All the mousse are like lard across the entire trip and was to be avoided at all cost. So dessert is really limited to ice cream or sorbet and fresh fruits. The Pad Thai is also a joke. Hence, despite the stellar service I cannot give them a 5 star rating. The other beef I have is their Medallion App. It is junk and they are limping along with a half broken system, pissing off guests along the way. Finally, Diamond Princess is an aged ship well past its prime. I can see crew members frantically suck up leaks and backed up plumbing here and there using shop vacs and carpet dryers. I can blame the careless guests for the ones outside guest rooms but the ones where they open up conduit closets to suck up water is a bit more concerning. Flooring at various parts of international dining room is so rotten that every time someone walks by, the floor sinks an inch or so and bounces back after. There is an indoor pool in addition to an outdoor pool mid ship. A large piece of paint peeled off and some guest left it on the side. That prompted the pool to be closed in the middle of the voyage and the entire pool resurfaced. I must say the crew did a great job refinishing the indoor pool. The captain also called off all shore leaves for the entire ship company at the Busan port of call. I can only imagine what problems they were fighting behind the scene to keep the ship sailing. Time for a major overhaul or retirement for Diamond Princess! I would highly recommend all who consider the Diamond Princess to hold off until after a major overhaul.

Princess Cruise Line's sorry version of "Pad Thai"

Wow! I am so surprised by the lack luster ratings! I just got off the Enchanted Princess on a cruise from NYC to Halifax and back. (Oct 22-29, 2022). I have been on a few cruises with Princess and Celebrity. I must say, this was the best service I experienced so far. We went to formal dining in Amalfi dining room every evening. The manager, Costantin, treated us with a surprise dish to try each night! The two waiters, Iketut and Natalia, provided really great service as well. I just can't recall a better experience on a cruise than this trip. Room service was also top notch. The shower curtain started to smell a bit towards the end of the trip. I mentioned it to my room attendant, Milton, and went to visit another guest. I was away for no more than five minutes and then returned to my room. The shower curtain had already been changed! Simply outstanding service!

In short, Princess Cruises messed everything up; their computer had a system error which cancelled our trip, they said they restored everything. They forgot to do the air tickets. So we arrive at the airport and we are told your friends have tickets but Princess canceled your air tickets. We had to leave our friends and we returned home. We go home, my wife crying the whole way home and then the nightmare continued... Three long calls and waits and many "Were so sorry CRM manual apologies they book on a flight the next day to Juneau. I had to book a room because the flight would arrive a day before the ship docking. Non- refundable. Our friends send me a letter given to all the ship passengers, "Due to possible bad weather we will not land in Juneau." I was transferred multiple times till I was talking to someone state side. It took them 5 hours to confirm that yes indeed the ship wasn't going to Juneau. It was at 4:58pm when they called to say yes the ship would not be at Juneau. So graciously they offered to fly us to the last stop of the trip. They made it sound like it was my choice not to take up the offer. Monday I called the insurance company and was told what happened would not be covered. I was told to go back to Princess and fight it out with them. I did and three hours later I was told in 4 to 6 weeks I might get a resolution. The day after that I received a pittance of 761 dollars on my credit card. That 761 dollars did not cover the airfare nor the fees, taxes, deposits, shore to ship costs I had paid for. Ok, here's the thing. They couldn't care less. The underpaid people in the Philippines are limited in what they can do, there are few if any workers in the US. The company makes every trip stop at a foreign port to bypass US laws. DO NOT TAKE A PRINCESS CRUISE

We have traveled on Princess since 1989 and are Elite level passengers. over the past 2 years we have seen and experienced the level of quality and customer service continue to degrade and devolve. We were booked on the Feb 8 inaugural Sun Princess cruise that was canceled. We received letters from our travel agent as well as directly from Princess, offering us 50% off a future cruise $1000 onboard credit and up to $200 per person for the inconvenience of having to rebook our flights, which didn't even come close to what we had to spend to get ourselves over to Rome where the cruise was ending so we could take our flights home. British Airways wouldn't work with us to move our flights to another date for us to take a later Sun Princess sailing. they wanted another $3k to change our flights. We were stuck taking our original flights to and from London but had to change our original flight to Barcelona where the cruise was to begin and work our way to Rome to our hotel because they wouldn't work with us either. Bottom line is we are now almost 3 months from when our trip was canceled and we're still having to fight with Princess to get them to follow through with what they have offered us in writing. we were even asked to produce proof that we were booked on that cruise and proof of the cancellation! This information is in their own system. We know we are not the only passengers experiencing issues like this. Princess should be ashamed of themselves! None of their passengers should be treated like this especially their loyal Elite passengers. there is such a thing as karma and they deserve everything negative that is coming their way, including a Class Action lawsuit!

Recently cruised on the Emerald Princess in June 2023. Upon arrival home, found an error on a custom photo template. Tried to contact princess, first attempt by phone- waiting 90 min with no success. 2nd attempt by phone, waited 60 min and talked to service rep and was given an email address for their photo support. Have sent 4 emails asking for resolution, with no return response. Very Frustrated

The customer service has been the worst. We (7 passengers) booked the Alaska Cruise before pandemic. Princess kept extending the credit without communicating. Calling to see what options we have and didn't want to talk to me without my "agent". My agent has not been too much help either... I also contacted the customer service manager and nothing back of course. Worst customer service and experience ever.

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Financial Reporting and Analysis Software

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Russian Company OOO "GLOBUS"

Brief profile.

active Commercial

Facts to Consider

An encumbrance over the founders’ share is reported.

The founder of the organization has changed.

show 1 more significant fact

A significant amount of the taxes paid (352 mln. RUB.).

The organization has an auditor's opinion.

show 3 more positive facts

Complete Profile

• 1. General Information
• 2. Registration in the Russian Federation
• 3. Company's Activities
• 4. Legal Address
• 5. Owners, Founders of the Entity
• 6. OOO "GLOBUS" CEO
• 7. Entities Founded by Company
• 8. Number of Employees
• 9. Company Finance
• 10. Entities related to OOO "GLOBUS"
• 11. Timeline of key events
• 12. Latest Changes in the Unified State Register of Legal Entities (USRLE)

General Information

Full name of the organization: OBSHCHESTVO S OGRANICHENNOI OTVETSTVENNOSTIU "GLOBUS"

TIN: 5031075380

KPP: 505301001

PSRN: 1075031005565

Location: 144000, Moscow Oblast, Elektrostal, ul. Pervomaiskaia, 15 str. 3

Line of business: Production, transmission and distribution of steam and hot water; air conditioning (OKVED code 35.30)

Organization status: Commercial, active

Form of incorporation: Limited liability companies (code 12300 according to OKOPF)

Registration in the Russian Federation

The tax authority where the legal entity is registered: Mezhraionnaia inspektsiia Federalnoi nalogovoi sluzhby №6 po Moskovskoi oblasti (inspection code – 5031). The tax authority before 08/23/2021 – Inspektsiia Federalnoi nalogovoi sluzhby po g. Elektrostali Moskovskoi oblasti (code 5053).

Registration with the Pension Fund: registration number 060055023355 dated 26 November 2015.

Registration with the Social Insurance Fund: registration number 503100729150191 dated 25 November 2015.

Company's Activities

The main activity of the organization is Production, transmission and distribution of steam and hot water; air conditioning (OKVED code 35.30).

Additionally, the organization listed the following activities:

OOO "GLOBUS" holds license entitling to carry out the following activities:

Legal Address

OOO "GLOBUS" is registered at 144000, Moscow Oblast, Elektrostal, ul. Pervomaiskaia, 15 str. 3. ( show on a map )

No other organizations are listed at the current registered address.

Owners, Founders of the Entity

The founder of OOO "GLOBUS" is

Below are the former founders:

Subject to the entire chain of the current founders, the list of OOO "GLOBUS" ultimate founders is as follows:

OOO "GLOBUS" CEO

The head of the organization (a person who has the right to act on behalf of a legal entity without a power of attorney) since 16 May 2018 is general manager Koval Konstantin Leonidovich (TIN: 500105870510).

Also Koval Konstantin Leonidovich is a founder of OOO "EIUTSK 1" .

Previously the organization was managed by (general manager from 09/12/2014 until 05/16/2018 * ).

Entities Founded by Company

Previously the organization was listed as a founder in:

• AO "EIUTSK" (Moscow Oblast, Elektrostal; 51%; 181 million RUB) - until 12/07/2021
• OOO "CHISTYI GOROD" (Moscow Oblast, Elektrostal; 99.96%; 78.4 million RUB) - until 11/09/2018

Number of Employees

In 2023, the average number of employees of OOO "GLOBUS" was 272 people. This is 3 people less than in 2022.

Company Finance

The Authorized capital of OOO "GLOBUS" is 8.2 million RUB. This is significantly higher than the minimum authorized capital established by law for LTD (10 thousand RUB).

In 2023, the organization received the revenue of 1.7 billion RUB, which is 85.9 million RUB, or by 4.8 %, less than a year ago.

As of December 31, 2023, the organization's total assets were 2.1 billion RUB This is 7.1 million RUB (by 0.3 %) less than a year earlier.

The net assets of OOO "GLOBUS" as of 12/31/2023 totaled 473 million RUB.

The OOO "GLOBUS"’s operation in 2023 resulted in the profit of 64.1 million RUB. This is by 39 % more than in 2022.

The organization is not subject to special taxation regimes (operates under a common regime).

Information about the taxes and fees paid by the organization for 2022

The organization had no tax arrears as of 02/10/2024.

Entities related to OOO "GLOBUS"

Based on the data from the Unified State Register of Legal Entities, the following legal entities and people are directly or indirectly related to the organization.

Timeline of key events

• The new founder – OOO "TEPLOVAIA GENERATSIIA" .
• is no longer listed as the founder in the Unified State Register of Legal Entities.
• Rostov Veniamin Vladimirovich is no longer listed as the founder in the Unified State Register of Legal Entities.

Latest Changes in the Unified State Register of Legal Entities (USRLE)

• 03/28/2023 . Change of information about a legal entity contained in the Unified State Register of Legal Entities.
• 09/27/2022 . Change of information about a legal entity contained in the Unified State Register of Legal Entities.
• 08/23/2021 . Entering information about accounting with the tax authority.
• 04/09/2021 . Change of information about a legal entity contained in the Unified State Register of Legal Entities.
• 04/07/2021 . Change of information about a legal entity contained in the Unified State Register of Legal Entities.
• 12/25/2020 . Change of information about a legal entity contained in the Unified State Register of Legal Entities.
• 10/09/2020 . Change of information about a legal entity contained in the Unified State Register of Legal Entities.
• 03/08/2020 . Changes to the information contained in the Unified State Register of Legal Entities in connection with the renaming (resubordination) of address objects.
• 10/01/2019 . Submission by the licensing authority of information on the renewal of documents confirming the existence of a license (information on the renewal of a license).
• 12/28/2018 . Change of information about a legal entity contained in the Unified State Register of Legal Entities.

* The date of change in the Unified State Register of Legal Entities is shown (may be different from the actual date).

The data presented on this page have been obtained from official sources: the Unified State Register of Legal Entities (USRLE), the State Information Resource for Financial Statements, the website of the Federal Tax Service (FTS), the Ministry of Finance and the Federal State Statistics Service.

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Local security forces brought 15 men to a military enlistment office after a mass brawl at a warehouse of the Russian Wildberries company in Elektrostal, Moscow Oblast on Feb. 8, Russian Telegram channel Shot reported .

29 people were also taken to police stations. Among the arrested were citizens of Kyrgyzstan.

A mass brawl involving over 100 employees and security personnel broke out at the Wildberries warehouse in Elektrostal on Dec. 8.

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