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Department of Defense Travel Card Benefits

Progress informed from the past, and inspired by the future, cardholder guide.

Official travel for the Department of Defense just became easier with the Citi Department of Defense Travel Card. When you are preparing to use your new card, please read What To Do When I First Receive My New Card . For more information regarding your new card, please read the Department of Defense Cardholder Guide .

Department of Defense Travel Insurance

As a cardholder, you will receive global travel accident and lost luggage insurance so you feel safe and secure wherever you travel with a Citi ® Commercial Card.

• Travel Accident Insurance Guide
• Lost Luggage Insurance Guide

MasterCard Guide to Benefits

Visa Guide to Benefits

In addition to the card benefits provided by Citi, Visa provides card benefits such as Car Rental Insurance and Travel and Emergency Assistance. For full details, please read the Visa Guide to Benefits .

Travel Tips

For more information on your Citi Department of Defense Travel Card, please read What to do Before, During and After travel .

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Citi's global online tool, CitiManager ® , enables you to manage business expenses from anywhere around the globe from your computer or mobile device; you can view statements online, confirm account balances, sign up for email and SMS alerts, and much more. If you have not already signed up for the CitiManager ® tool, please log on to www.citimanager.com/login and click on the 'Self registration for Cardholders' link. From there, follow the prompts to establish your account.

For more information on the CitiManager ® tool, view our CitiManager ® Cardholder Quick Reference Guide .

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I agree to receive my billing statements and other legal notices electronically as available. I understand that when I receive an electronic notice it will replace a paper copy. I also understand that I will need to check both my U.S. postal mailbox and email inbox for legal notices until you let me know by email that all legal notices will be sent electronically.

You will receive paperless notifications at the email address currently associated with your account.

Paperless Statements and Letters

To enroll in paperless for your account, start by reading the terms and conditions below. You are agreeing to receive your statements electronically only and some of your legal notices electronically only. Enrollment in Credit Card Paperless Statements and Other Communications We send cardholders various types of legal notices, including notices of increases or decreases in credit lines, privacy notices, account updates and statements. Currently, we can provide some of these legal notices, including statements, electronically. We are working towards being able to provide all of these legal notices electronically. When we are able to provide all legal notices electronically, we will notify you by email. In the meantime, if you choose to receive legal notices electronically, you will need to monitor both your U.S. postal mailbox and your email inbox for legal notices. Minimum System Requirements To receive your legal notices electronically, your device must be capable of printing or storing email, web pages and documents in PDF format, and you must use a browser with at least 128-bit security encryption to enroll. Getting Paper Copies If you choose to receive legal notices and statements electronically and want a paper notice, call us at the number on your statement or the back of your card and we will mail it to you. Cancelling Paperless Statements and Other Communications You may cancel by updating your settings on the Paperless Settings page of your account online or by calling us at the number on your statement or the back of your card. Updating Email Address We will send notifications regarding the availability of your statement and legal notices online to the email address you provide to us until you contact us to change it. It is your responsibility to update promptly any changes in this information. If your email address changes, please update it through Account Online or call us at the number on your statement or the back of your card. Credit Card Paperless Statements and Other Communications Authorization I agree to receive my billing statements and other legal notices electronically as available. I understand that when I receive an electronic notice it will replace a paper copy. I also understand that I will need to check both my U.S. postal mailbox and email inbox for legal notices until you let me know by email that all legal notices will be sent electronically. If I later let you know that I wish to receive either my statements or other legal notices in paper form, these terms will not apply to those documents. You will receive paperless notifications at the email address currently associated with your account(s).

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Ultimate guide to the Citi travel portal

fCiti is a TPG advertising partner.

The new Citi travel portal launched earlier this year , offering an enhanced user experience, more hotel options and a new feature for booking activities and attractions. Citi Travel with Booking.com is powered by Rocket Travel by Agoda, utilizing the features and booking availability of Booking.com's brands.

In this article, we will explore the functionality of the new Citi travel portal, discuss any potential drawbacks and clarify who can access this booking engine. Additionally, we will provide a step-by-step guide on using the portal to book your desired travel experiences and explain how to pay using your ThankYou points.

What is the Citi travel portal?

There are four main selling points for using Citi Travel with Booking.com.

First, it provides a one-stop shop for travel that you can pay for with your Citi ThankYou points while booking multiple elements of a trip simultaneously. This can be simpler than transferring points to separate airline or hotel partners and booking your trip piece by piece — and you can even use as many or as few points as you want. The downside is that you might achieve less value from your points to gain simplicity.

Second, the portal allows you to use points to pay for travel beyond flights and hotels, such as guided tours and theme park tickets. You can't do this with Citi's list of transfer partners, and you may achieve better value paying for travel with points in Citi's portal than you would by cashing out your points .

Third, certain card benefits require using the Citi travel portal. This is true of hotel benefits built into the Citi Prestige® Card (no longer open to new applicants) and Citi Strata Premier℠ Card (see rates and fees ). We'll explore those below.

The information for the Citi Prestige has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Lastly, if you're paying for travel (and not using points), you may be interested in the bonus points available when using Citi Travel with Booking.com. Competitors like the Chase Ultimate Rewards travel portal , American Express Travel and Capital One Travel offer higher earn rates (depending on which credit cards you have) when booking your travel in the bank's portal rather than directly.

With the Citi Strata Premier℠ Card , you can earn 10 points per dollar on reservations for hotels, rental cars and eligible attractions.

Through June 30, 2024, Citi cardholders can earn bonus points as follows:

• 10 points per dollar on reservations for hotels, rental cars and eligible attractions with the Citi Prestige® Card (no longer open to new applicants)

Through December 31, 2025, Citi cardholders can earn bonus points as follows:

• 5 points per dollar on these same bookings with the Citi ThankYou® Preferred Card (no longer open to new applicants) and the Citi Rewards+® Card (see rates and fees )

The information for the Citi ThankYou Preferred card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

The fact that Citi's portal provides a one-stop shop for your vacation is its main strength. The ability to book hotels, rental cars and even entrance tickets to tourist attractions in one place (and even pay for these with your points) provides great simplicity.

Related: The ultimate guide to Citi ThankYou Rewards

How to use the Citi travel portal

Citi's portal sets itself apart from competitors by being available to anyone with a credit card earning Citi ThankYou points . For comparison, some travel portals reserve their best features for cardholders with expensive premium credit cards . Thus, you can access the portal with the $495-a-year Citi Prestige Card and the no-annual-fee Citi Rewards+ Card .

You can access Citi Travel with Booking.com by clicking this link and logging into your Citi account. If you have multiple Citi credit cards, you must select which card you want to use for booking travel. Once you select a card, you're ready to start booking travel.

How to book flights using the Citi travel portal

Booking flights in Citi's portal functions similarly to other portals. You'll choose whether this is a one-way or round-trip flight and provide the route, number of passengers, dates and class of travel. Unfortunately, you can't book multi-city itineraries.

Here's an example search from Chicago to Los Angeles. Note that you can use cities for your search if you don't have a specific airport preference.

The Citi Travel portal offers many filters and sorting options to help you find the most suitable travel options. These filters allow you to refine your search based on price, duration, departure and arrival times, number of connections and even your preferred airline. Furthermore, you can sort the results using these options without losing any filtering choices.

To change the sorting order of the results, click on the "Best overall" drop-down menu on the right side above the price of the first result.

Once you have selected a flight, you will be prompted to provide passenger information, including names, dates of birth, frequent flyer numbers and known traveler numbers for TSA PreCheck and Global Entry (if applicable).

Additionally, before making your payment, you can upgrade to a higher class of travel if it is available. This is the first time you'll see the cost to book a main cabin fare instead of a basic economy fare.

And if your fare class lets you select a seat, you can do so before heading to the payment page.

On the final page, you'll choose how you want to pay (with your points, credit card or a mix of the two) and complete your purchase. The redemption rate is an underwhelming 1 cent per point. For context, our valuations peg ThankYou points at 1.8 cents apiece, which you should be able to get by maximizing Citi's transfer partners .

How to book hotels using the Citi travel portal

Booking hotels will feel familiar to those who have used other portals.

You should choose your Citi Strata Premier or Citi Prestige card before beginning your hotel search if you intend to use those cards' benefits. Strata Premier cardholders can use a $100 hotel credit each calendar year on a booking of $500 or more. In contrast, Prestige cardholders get a fourth night free on hotel bookings in the portal, available up to twice per calendar year.

From here, you can add filters to help you reduce your results, such as by price, neighborhood, star rating and nearby attractions.

Once you pick a property, you'll see details on its amenities and features.

Then, you can select your desired room.

After choosing a room type, you can pay with points at checkout. Again, each point is worth a lackluster 1 cent.

You'll also have the option to view the cancellation policy before paying. Since policies can vary, ensure you know whether it's possible to change or cancel your booking before you make the final payment.

However, if you book a hotel that's part of a major loyalty program — like Hilton Honors or Marriott Bonvoy — through Citi, you likely won't earn points, nor will you enjoy any elite status perks on your reservation.

Hotel Collection and Luxury Collection properties

Alongside its revamped portal, Citi has introduced two new hotel programs, namely the Hotel Collection and the Luxury Collection. These programs offer similar advantages to other luxury hotel programs offered by credit cards .

Reservations through the Hotel and Luxury Collection have no minimum stay requirements. However, access to the Luxury Collection is exclusive to Citi Strata Premier and Citi Prestige cardholders.

You will receive guaranteed benefits such as daily breakfast for two people and complimentary Wi-Fi for Hotel Collection bookings. In addition to these perks, the Luxury Collection offers a $100 on-property credit, which can be used based on the policies of each hotel. Both programs also provide other benefits, such as early check-in, late checkout and room upgrades (specifically for Luxury Collection bookings, subject to availability at check-in).

Unfortunately, you can't filter search results specifically for Hotel and Luxury collections properties. To identify these properties, you must look for a tag or description indicating their inclusion in your search results.

Related: A comparison of luxury hotel programs from credit card issuers: Amex, Capital One, Chase and Citi

How to book rental cars using the Citi travel portal

Searching for rental cars feels familiar and works quickly.

After providing your location, dates, times and age, click "Search." From the available results, you can use the following filters:

• Vehicle type
• Rental company
• Free cancellation option availability

After choosing a car, you can see the full details and cancellation policy on the next page.

As with other items in Citi Travel with Booking.com , you can add your rental car to the shopping cart (if booking multiple travel elements) or go straight to check out to pay and reserve. Again, you can pay with points at a rate of 1 cent apiece.

How to book attractions using the Citi travel portal

One standout feature of Citi's travel portal is the ability to book attractions along with your hotels, flights and rental cars. This convenient option allows you to make a single transaction for all your travel needs, and you can even use your points to pay for them.

To access this feature, look for the "Attractions" option in the main search bar. However, depending on your location within the portal, you may need to click "More" in the drop-down menu and select "Attractions" from there.

Once you search for a destination, you'll see all available options— from entrance tickets for tourist sights to guided tours. For example, you can book a guided walking tour of the Hollywood Sign.

When you see an activity or tickets you want to purchase, click on the tile. This will take you to a page with details about this offering and cancellation policies.

One noteworthy option is Chicago CityPASS tickets, including access to five popular attractions. Click on "Check availability" in the top right corner to choose your preferred date to find pricing and availability.

As with other elements of Citi's portal, you can pay for attraction bookings using ThankYou points with a value of 1 cent apiece.

More things to consider about the Citi travel portal

Now that you know how to use the Citi travel portal, here's some general guidance to maximize your experience.

As always, we recommend comparing prices. There is no guarantee that Citi Travel with Booking.com will offer the best price for your trip. It's recommended to compare the prices you see on the portal with prices available when booking directly with hotels, airlines, rental car companies or tour providers.

If you plan to pay with points, check if you can get better value by using fewer points with Citi's transfer partners . Transferring points to programs like Wyndham Rewards may let you get more value from your points. Check out our guide to redeeming Citi ThankYou points for high-value redemption ideas.

Also, if you book hotels or car rentals through Citi's travel portal, you may forfeit any elite status earnings and benefits. Many loyalty programs require direct bookings to recognize elite status and provide associated perks. Evaluate whether the benefits you would be giving up are worth it.

Finally, Citi Strata Premier and Citi Prestige cardholders have exclusive benefits within the travel portal. Premier cardholders can enjoy $100 off a hotel stay of $500 or more once a calendar year, while Prestige cardholders can get a fourth night free on hotel stays of four nights or more twice a calendar year. If you're making an eligible hotel reservation, you'll see the option to use your available benefit on the payment screen.

You'll also see the benefit(s) highlighted on the hotel search page if you have one of these cards. This includes information on how many more times your benefit can be used.

If you don't see these benefits, check the top right corner of the portal and ensure your Premier or Prestige card is the active card for your searches.

Bottom line

Citi's revamped travel portal allows you to search and make travel reservations for flights, hotels, rental cars, and even tours and attractions. You can book travel up to a year in advance and pay using your Citi ThankYou points or any travel credit card .

Additionally, if you hold the Citi Strata Premier or Citi Prestige, you can utilize your hotel benefits through the portal.

However, it's important to consider potential tradeoffs. Assess your elite status with hotel or rental car companies and determine if you might get better value by booking your travel through another platform. If convenience is your deciding factor, this user-friendly portal offers many results when planning your upcoming vacation.

Additional reporting by Kyle Olsen.

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Make your travels even more rewarding

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Whether for work or play, there's a card for you

Costco Anywhere Visa® Card by Citi

Earn cash back rewards anywhere on the things you buy everyday.

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Costco Anywhere Visa® Business Card by Citi

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Earn 4% on eligible gas and EV charging for the first $7,000 per year and then 1% thereafter and 3% at restaurants and eligible travel purchases.

Get More as an Executive Member

Earn 3% cash back rewards on Costco Travel purchases when you use the Costco Anywhere Visa® Cards by Citi in addition to your annual 2% cash back from your Executive Membership.

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Enjoy no foreign transaction fees* with your Costco Anywhere Visa® Cards by Citi no matter where life takes you.

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Earn cash back rewards anywhere on the things you buy every day.

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The variable APR for purchases and balance transfers is 20.49%. For Citi Flex Plans subject to an APR, the variable APR is 20.49%. For Citi Flex Pay Plans subject to a Plan Fee, a monthly fee of up to 1.72% will apply, based on the Citi Flex Plan duration, the APR that would otherwise apply to the Transaction, and other factors. The variable APR for cash advances is 29.99%. Variable penalty APR is up to 29.99% and applies if you pay late or your payment is returned. Minimum interest charge - $0.50. Fee for foreign purchases — None. Cash advance fee is either $10 or 5% of the amount of each cash advance whichever is greater. Balance transfer fee is either $5 or 5% of the amount of each transfer whichever is greater. No annual fee with paid Costco membership. Subject to credit approval. Additional limitations, terms and conditions apply. New card members only. You will be given further information when you apply. Variable rates shown above are based on the 8.50% Prime Rate as of 09/01/2024.

Costco Anywhere Visa Business Card by Citi

The variable APR for purchases is 20.49%. For Citi Flex Plans subject to an APR, the variable APR is 20.49%. For Citi Flex Pay Plans subject to a Plan Fee, a monthly fee of up to 1.72% will apply, based on the Citi Flex Plan duration, the APR that would otherwise apply to the Transaction, and other factors. The variable APR for cash advances is 29.99%. Variable penalty APR up to 29.99% and applies if you pay late or your payment is returned. Minimum interest charge - $0.50. Fee for foreign purchases - None. Cash advance fee - either $10 or 5% of the amount of each cash advance, whichever is greater. No annual fee with paid Costco membership. New cardmembers only. Subject to credit approval. Additional limitations, terms and conditions apply. You will be given further information when you apply. Variable rates shown above are based on the 8.50% Prime Rate as of 09/01/2024.

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