bolsover cruise club late deals

Suggested companies

Enterprise training school, inc..

Bolsover Cruise Club   Reviews

In the Cruise agency category

Visit this website

Company activity See all

Write a review

Reviews 4.9.

5,394 total

Most recent

Very helpful on the phone and very easy…

Very helpful on the phone and very easy to book a cruise. Any questions answered clearly.

Date of experience : 16 November 2022

Reply from Bolsover Cruise Club

This is great to hear, thank you for your feedback. We really appreciate this.

We have used Bolsover travel for many…

We have used Bolsover travel for many years. The staff are always efficient & polite and always find us a good deal

Date of experience : 05 January 2023

Long time customer

I have been using Bolsover Cruise Club for years and never had a problem with them The agents are efficient and pleasant and promptly answer any queries which I have. When they have to phone me back with answers, they do so as soon as possible which is very reassuring. I have not used any other company for over twenty years as they are so good.

Date of experience : 15 July 2022

We have used Bolsover Cruise club…

We have used Bolsover Cruise club several times. They are always very efficient, and most helpful.

Date of experience : 15 November 2022

Long term customers booked through to…

Long term customers booked through to 2024. Over the past 10 years Bolsover has been our travel agent of choice for all our cruises with P & O. At times we must have been quite a trial to the staff on the other end of the phone with our queries, changing dates and cabins etc. Never at any time were we made to feel a nuisance and we were always able to obtain answers to any queries. Bolsover always keep us informed of any up-dates, we receive good discounts on our cruises and we never have to wait long when phoning. We would recommend Bolsover without hesitation for efficiency, price know how, patience and courtesy. 16th February 2023. H M Harbour, Mrs.

Date of experience : 08 February 2023

Efficient and polite staff

Date of experience : 14 February 2023

Staff members have handled my queries well

Staff members have handled my queries well.

Thank you for your feedback.

Always such good service and help when…

Always such good service and help when needed. Love being able to meet face to face again to discuss requirements so much better than on the phone.

Thank you, we're very pleased to be able to welcome you back.

We booked our first cruise with this…

We booked our first cruise with this Company last year and were extremely pleased with the efficiency of service offered. So much so, that we have booked a second cruise this year to Norway. Well done Bolsover Cruise Club, fantastic service. We would be more than happy to recommend you.

Date of experience : 08 January 2023

This is great to hear, thank you.

Excellent company to deal with

Excellent company to deal with. Very helpful and knowledgeable staff.

Thank you, we appreciate this.

Cruising made easy

the team at Bolsover make booking a holiday so easy. Why go anywhere else?

Brilliant to hear, thank you.

We have booked many cruises over the…

We have booked many cruises over the years via Bolsover and have always received excellent service, information, advice and help. And love their magazine too.

Excellent customer service

Excellent customer service. The company provides good cruise deals and provides good, regular customer contact (written, phone and email). I will definitely use again

Very helpful for a first time cruiser…

Very helpful for a first time cruiser and plenty of information for some good holidays

Everything was explained

Everything was explained. The lady was polite and helpful. We got the holiday we wanted.

Great to hear, thank you.

Good service

Always there to help if you have a problem

Excellent service every time

Excellent service every time. All agents are very friendly and professional. Quick to respond to all queries and always provide excellent advice. Many thanks to you all!

Date of experience : 15 February 2023

Thank you, this is great to hear.

Every query we had was looked into and…

Every query we had was looked into and dealt with efficiently. As senior citizens we are often bewildered by modern technology and ever changing requirements but we always know that Bolsover cruise club will sort things out for us.

Used Bolsover Cruises many times and…

Used Bolsover Cruises many times and they have always been top class.

Always First Class Service

When I book a cruise through Bolsover everything is made simple and straightforward. They answer calls swiftly and if they are busy they will call you back. No question is a silly question and all their staff are very knowledgeable. Always First Class Service.

Suggested companies

Enterprise training school, inc..

Bolsover Cruise Club   Reviews

In the Cruise Agency category

Visit this website

Company activity See all

Write a review

Reviews 4.9.

5,394 total

Most relevant

Worlds around wonderful cruise …

My experience with booking this world cruise turned out to b the best . Speaking to Mathew Lee was so nice , well mannered & so polite & understanding . He fully made me understand with each & every Q I had raised & the answer was simple & to understand much easier. All the staff I spoke they all seemed to know their job & well knowledgeable . So thanks to all staff especially Mathew Lee 👍🏻👍🏻

Date of experience : May 14, 2024

Reply from Bolsover Cruise Club

Thank you for your review, we really appreciate this and happy to hear Matthew could help book your world cruise.

First time using Bolsover Cruise Club

First time using Bolsover Cruise Club. Won't be the last. Heather answered all my questions, nothing was too much trouble. Not necessarily the cheapest company out there (but not far off), but their personal service really makes them stand out !

Date of experience : May 16, 2024

The best there is in this industry.

The staff are amazing - it's like talking to family friends. They listen, enter into your interests and assist you to a happy ending or in this instance, booking the holiday you desire.

First Class Trustworthy Travel Agents

First class service answered telephone after only a 2 minute wait, listened to what I wanted said he would come back to me later and did, needed help filling in on line documents which they helped me do over the phone. I have used them for many years and have always had professional and helpful service.

This is great to hear Robert, thank you. We appreciate your continued loyalty.

Wonderful Service. Without Pressure.

Excellent service. Bethany could not have done more to help find our Cruise, then marry it up with flights and hotels. She had infinite patience and was enthusiastic, friendly and knowledgeable about every Cruise company and gave us tips about places to visit and the best excursions available. She took as much time as we needed to tailor our requirements re dates, times and Cruise length. I can’t recommend Bolsover Cruise Club highly enough. They do prefer you to make an appointment with their representative and I can now see why. It takes quite some time to match you up with an ideal Cruise but Bolsover Cruise Club will definitely sort you out, without doubt. Many thanks BCC for all your help.

Thank you for your review and we're glad we could book your ideal cruise holiday. We will pass your review on to Bethany.

Booked a holiday for myself and family

Booked a holiday for myself, daughter and my mum. Bolsover cruise club were fantastic, calculated different choices, discussed the room types available to us, and then booked our holiday. So nice to have the point of contact and be able to look forward to it as a family - thank you

Thank you, we're glad to hear we we're able to book your family cruise and hope you have a fantastic time.

Consistently good service.

We have only ever had good service when booking cruises with Bolsover. Their staff are knowledgeable and helpful. If their phone lines are busy and you give up waiting for an answer they will call you back when they can.

Date of experience : May 09, 2024

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff. Sorted out my booking for back to back cruises very quickly. This will be the fourth cruise booked with Bolsover Cruise Club and the experience has always been excellent.

Date of experience : May 15, 2024

Got exactly the trip we wanted booked…

Got exactly the trip we wanted booked after a few discussions over several phone calls. Sales person (Bella) was extremely patient, courteous and profession throughout. Looking forward to the holiday now.....!!

GREAT SERVICE VERY HELPFUL VERY…

GREAT SERVICE VERY HELPFUL VERY STRAIGHT FORWARD THIS IS MY SECOND CRUISE WITH BOLSOVER CRUISE CLUB AND LOLA MADE IT SO EASY AND EXPLAINED EVERY THING WE NEEDED TO NO GREAT SERVICE YET AGAIN

I cannot fault Bolsover Cruise Club

I cannot fault Bolsover Cruise Club! Their staff are well informed and look after every detail. If they say they'll call back, they do...on time! Customers are kept informed and communication is excellent!

Date of experience : May 11, 2024

Thank you Jenny, we really appreciate your kind review.

Happy Holiday’s

Heather. She made our experience perfect. We haven’t been on holiday for two years due to health reasons. She helped us to book two cruises.

Date of experience : May 08, 2024

Very satisfied with the service we…

Very satisfied with the service we receive from Bolsover. The staff are very helpful and they always answer our telephone calls even when the line is busy they know we have phoned and call us back when they are free.

Date of experience : May 05, 2024

Thank you for your lovely review, we really appreciate this.

Always friendly

Always friendly, helpful and constructive, answering the phone in good time. Information is sent on promptly and appropriately. The whole process of dealing with BCC is efficient and pleasant. We are on about our 20th cruise and always use them.

Professional and pleasant staff

Professional and pleasant staff. Easy to understand. Always able to ask questions and have answers from the staff, even if we have to wait for further clarifications from other departments or the cruise line.

Date of experience : May 06, 2024

Thank you for your 5* review, we really appreciate this.

Bolsover cruise club everytime

Nearly everytime we phone we get a different agent but they are all so informative about anything you ask them and they make it so easy to book a cruise Excellent staff Thank you all

Simply the Best Cruise Club

Have been using the services Bolsover Cruise Club for our cruises for many years now after being recommended by a fellow cruiser. Best choice we ever made in this respect. They have always gone the extra mile during the daunting process of booking a cruise and dealing with any subsequent issues. Highly recommended !!

Date of experience : April 01, 2024

Thank you John, we appreciate your continued loyalty.

Last Minute Booking.

James was excellent, nothing too much bother, very knowledgeable about the P & O cruises we were interested in. He even advised about a feature of the cabin which we had missed; as a result we changed cabin and went for an upgraded extra space balcony cabin which looks superb. All information was emailed the following day as promised. Really looking forward to our cruise.

Thank you Allen, we really appreciate this and hope you have a brilliant time on your cruise.

Excellent to book less so to follow up

Excellent when booking but have waited nearly a week for a response to my query. I've been trying to plan my cruise and get some answers and emailed with 2 relatively simple questions but have yet to receive a reply. I had great support when I rang to book and they answered all the questions I had at the time so it feels a bit like there's great customer support until they've booked and then less so afterwards which is a little disappointing. Edit: My first email with my questions was sent on the 8th May. After receiving no reply I used the contact form on their website to ask again on the 15th May and received a response later that same day.

Date of experience : May 03, 2024

Good afternoon, thank you for your review, we appreciate all feedback. Having looked into this, I can see we received your email yesterday morning that was picked up by our team. Having confirmed the answers with P&O Cruises, we then sent an email reply yesterday afternoon. One of our Cruise Experts will be in touch shortly to confirm all received. Thank you.

2026 booking experience

Booked a 2026 cruise whilst onboard and had it sent through to Bolsover. Received confirmation from Bolsover very quickly and a follow up call once home where I was able to switch the cruise credit to complimentary car park which was off greater value to us. First class service as always

We're really grateful for your review. Thank you for choosing us!