travel manager qualifications

Travel Manager Job Description [Updated for 2024]

In the era of global connectivity, the role of travel managers has become increasingly critical.

As the world becomes more interconnected, and business operations expand across borders, the demand for experienced professionals who can plan, execute, and manage travel arrangements grows more intense.

But let’s delve deeper: What’s truly expected from a travel manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager looking to define the ideal candidate,
• Or simply fascinated by the intricacies of travel management,

You’ve come to the right place.

Today, we present a customizable travel manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Travel Manager Duties and Responsibilities

Travel Managers are responsible for planning, organizing, and implementing travel plans for a corporation or an individual.

They are responsible for cost management, ensuring safety and comfort of the travelers, and making sure all travel operations run smoothly.

They have the following duties and responsibilities:

• Develop and implement corporate travel policies
• Negotiate contracts or rates with travel service providers
• Provide advice on travel documents, insurance, import/export regulations etc.
• Handle credit card programs and charges
• Process T&E reports and handle reimbursements
• Create and maintain relationships with vendors and service providers
• Ensure compliance with company travel policy, procedures, and service quality
• Book transportation, make hotel reservations, and collect payment/fees
• Deal with occurring travel problems, complaints or refunds
• Enter data into our software and maintain T&E records
• Participate in educational opportunities & professional organizations in the travel field
• Stay informed about travel industry trends and best practices

Travel Manager Job Description Template

We are seeking a detail-oriented and organized Travel Manager to join our team.

The Travel Manager responsibilities include managing corporate travel service providers, negotiating contracts and managing relationships with travel suppliers, planning and managing all travel arrangements for the organization, and developing strategies to improve travel programs.

Our ideal candidates have a strong understanding of the travel industry, excellent problem-solving skills, and an ability to negotiate effectively.

Ultimately, the role of the Travel Manager is to ensure all travel arrangements run smoothly and align with the needs and requirements of the company.

Responsibilities

• Develop strategic policies and programs for corporate travel
• Handle and oversee all travel arrangements and operations (air, lodgings etc.)
• Manage relationships with travel agencies and vendors
• Provide advise on travel documents, insurance, import/export regulations etc.
• Ensure compliance in all aspects of travel procedures
• Drive continuous improvement of travel programs

Qualifications

• Proven work experience as a Travel Manager
• Knowledge of international travel regulations, customs and currencies
• Knowledge of T&E reporting and processing
• Working knowledge of MS Office and CTM (corporate travel management) software
• Excellent communication (oral and written) and negotiation skills
• Well-organized and reliable
• An analytical mind with strong business acumen
• Customer-oriented approach
• High school diploma or equivalent; Bachelor’s degree is preferred
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

Additional Information

• Job Title: Travel Manager
• Work Environment: Office setting with options for remote work. Some travel may be required for meetings with travel suppliers.
• Reporting Structure: Reports to the Director of Operations.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $65,000 minimum to $85,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Travel Manager Do?

Travel Managers are professionals who work for corporations, travel agencies, or as self-employed consultants.

They are responsible for planning, developing, and managing all aspects of travel for organizations or individuals.

They ensure that travel needs, such as accommodation, transportation, and special requirements, are taken care of, in line with the budget and preferences of their clients or organization.

Travel Managers often negotiate contracts with travel service providers, such as airlines, hotels, and car rental companies to secure the best rates and services.

They monitor travel trends and update travel policies accordingly.

They are tasked with handling travel emergencies, resolving travel issues, and ensuring the safety and satisfaction of travelers.

Moreover, they are expected to stay up-to-date with the latest travel advisories, visa requirements, and travel regulations.

Travel Managers may also be responsible for overseeing travel expenditures and ensuring all travel activities comply with company policies and legal regulations.

In some cases, they also have to plan and coordinate travel itineraries for individuals, ensuring a seamless and enjoyable travel experience.

Travel Manager Qualifications and Skills

Travel Managers must possess a wide range of skills and qualifications to effectively manage and execute travel arrangements and itineraries, including:

• Strong organizational skills to manage multiple travel schedules, arrange transportation and accommodation, and ensure all aspects of business travel are taken care of.
• Excellent communication skills for interacting with clients, travel agents, and vendors, as well as addressing any travel-related concerns or inquiries from employees.
• Exceptional negotiation skills to secure the best rates and services from travel suppliers and vendors.
• Understanding of travel regulations, customs and currencies to ensure compliance and advise clients.
• Ability to work under pressure and multitask to handle last-minute changes to travel plans and respond to emergencies.
• Financial acumen to manage budgets, understand cost structures, and achieve cost efficiencies in travel plans.
• Problem-solving skills to swiftly tackle any travel disruptions or conflicts, and find practical and efficient solutions.
• Knowledge of travel software and platforms to book flights, hotels, and car rentals, and to manage travel plans and itineraries.
• Customer service skills to provide high-quality service to clients, understand their needs, and ensure their satisfaction.

Travel Manager Experience Requirements

A Travel Manager typically needs several years of experience in the travel industry or a related field.

Entry-level candidates often start in roles such as Travel Agent, Tour Guide, or Customer Service Representative in a travel agency, where they gain firsthand experience in coordinating travel arrangements and dealing with the common issues that arise.

Those with 2 to 3 years of experience may have developed their skills in communication, problem-solving, and organization.

They may also have gained a solid understanding of travel management software and industry regulations.

Candidates with 3 to 5 years of experience often move into roles such as Senior Travel Consultant or Travel Coordinator, where they hone their skills in negotiating with vendors, overseeing travel budgets, and managing corporate travel policies.

Those with more than 5 years of experience may have significant leadership and managerial experience, along with extensive knowledge of travel industry trends and the ability to build strong relationships with vendors and clients.

Such candidates are often ready to take on the responsibilities of a Travel Manager, such as developing strategic plans for travel, managing a team, and ensuring the company’s travel needs are met efficiently and cost-effectively.

They may also have experience with risk management and emergency response planning, which are critical aspects of this role.

Travel Manager Education and Training Requirements

Travel Managers typically have a bachelor’s degree in travel and tourism, business management, or another related field.

They need a strong understanding of the travel industry, including knowledge of various travel destinations, booking procedures, and travel regulations.

Previous experience in the travel industry or in a managerial role could be beneficial.

Proficiency in a second language can also be an advantage in this global industry.

Some positions, especially those in large corporations or specialized travel agencies, may require Travel Managers to have a master’s degree in tourism management or business administration.

There are various certifications available for Travel Managers, such as the Certified Travel Associate (CTA) or the Certified Travel Counselor (CTC).

These certifications may showcase a Travel Manager’s expertise in the field and commitment to ongoing learning.

Continuing education is also important in this role as travel trends, regulations, and technologies are constantly changing.

Hence, Travel Managers should stay updated through workshops, seminars, and industry conferences.

Travel Manager Salary Expectations

A Travel Manager can expect to earn an average salary of $81,437 (USD) per year.

However, the actual salary can vary based on factors such as professional experience, education, the scale of the employer’s business, and the location of the job.

Travel Manager Job Description FAQs

What skills does a travel manager need.

A Travel Manager should have excellent organizational and planning skills to coordinate various travel arrangements smoothly.

They should have strong negotiation skills to secure the best deals and prices.

Interpersonal and communication skills are also essential to liaise with clients, travel agents, and other service providers.

A good Travel Manager should also have a deep understanding of the travel industry trends, issues, and legal aspects of domestic and international travel.

Do Travel Managers need a degree?

A degree is not mandatory but is often beneficial.

A degree in business administration, hospitality management, or tourism can be particularly useful.

Additionally, many employers prefer candidates with experience in the travel industry or in a similar role.

The most important thing for a Travel Manager is to have a good understanding of travel arrangements, regulations, and cost management.

What should you look for in a Travel Manager resume?

When reviewing a Travel Manager’s resume, look for experience in managing corporate travel, including planning, booking, and coordinating travel arrangements.

They should have experience in negotiating with travel service providers and managing travel budgets.

Also, check for any relevant qualifications or certifications, such as a Certified Travel Associate or Certified Travel Counselor credential.

What qualities make a good Travel Manager?

A good Travel Manager should be detail-oriented and organized, with the ability to handle multiple travel bookings and schedules at once.

They should be good problem solvers, capable of dealing with any travel disruptions or emergencies quickly and efficiently.

Excellent communication skills are also important, as they need to liaise with various stakeholders and service providers.

A good Travel Manager should also have a passion for travel and a thorough understanding of the travel industry.

Is it difficult to hire a Travel Manager?

The difficulty of hiring a Travel Manager can depend on the specific requirements of the role.

For instance, if the position requires extensive travel industry experience or specific language skills, it might be more challenging to find the right candidate.

However, with a clear job description, competitive salary, and benefits package, and by utilizing various recruitment channels, it’s certainly possible to find a qualified and suitable Travel Manager.

And there we have it.

Today, we’ve taken an in-depth journey into the dynamic role of a travel manager .

It’s not just about booking flights.

It’s about orchestrating unforgettable experiences, one destination at a time.

Our travel manager job description template and real-world examples have given you the tools you need to set sail.

But why drop anchor now?

Go the extra mile with our job description generator . It’s your compass to precision-crafted job listings or tailoring your resume to perfection.

Every journey is a part of a larger adventure.

Let’s navigate that future. Together.

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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Travel Manager Job Description

Travel managers direct, administer, and monitor the travel policies, guidelines, and budgets for businesses and travel agencies. When working for travel agencies, they will assist customers with travel plans and itineraries. When working for corporations, they will make business travel arrangements for executives and employees.

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Travel Manager Job Description Template

We are looking for a detail-oriented individual to join our team as a travel manager. The responsibilities of the travel manager include optimizing our travel operations, making travel arrangements over the phone or the internet, providing guidance on travel arrangements, and preparing budget reports.

To be a successful travel manager, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch travel manager is skilled at maintaining positive relationships with airlines and hotels and at providing a smooth travel experience.

Travel Manager Responsibilities:

• Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
• Negotiating preferred rates with vendors of direct travel.
• Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
• Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
• Assisting with any travel-related issues that may arise.
• Researching travel deals and evaluating prices and services.
• Arranging travel accommodations for business visitors.
• Creating, optimizing, and monitoring corporate travel policies.
• Preparing travel budget reports.
• Analyzing and preparing reports on travel spend.

Travel Manager Requirements:

• A bachelor's degree in tourism, travel or hospitality is required for corporate travel managers.
• A minimum of 5 years experience in the travel industry.
• A minimum of 1 year supervisory experience may be preferred.
• Certification in travel or hospitality may be advantageous.
• Knowledge of travel management processes.
• The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous).
• Excellent attention to detail and organizational skills.
• Good communication, customer service, and interpersonal skills.
• A basic understanding of Geography.
• Strong computer skills.

Related Articles:

Travel planner job description, travel agent job description, travel consultant job description, travel manager interview questions, travel planner interview questions, travel agent interview questions, travel consultant interview questions.

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What A Business Travel Manager Does

What does a corporate travel manager do.

A look at what makes up a travel manager’s job description

Travel managers play a critical role in the success of a corporate travel program. But the scope of their job reaches far beyond reserving flights, making hotel reservations, and booking car rentals. Travel managers interact with many – if not all – of the stakeholders in a company to make sure the corporate travel program supports business objectives, aligns with company culture, helps retain talent by keeping travelers happy, and much, much more.

Travel managers oversee and administer corporate travel policies and are traditionally tasked with travel expense management, leading vendor and partner contracts, monitoring business travelers’ needs and identifying cost savings. Their work could also involve procurement or working with external partners to get reimbursements for cancelled trips. It takes years of experience to master all of this. Working with a travel management company (TMC), travel managers make sure your travel program and policies meet the needs of your business and travelers.

Download the toolkit to redesign your travel program

Defining and implementing an effective business travel program is no easy task. Business requirements can change quickly, and the travel program must adapt just as fast. The business travel environment can shift unexpectedly, and the travel manager must proactively put travel policies in place to speed the corporate response and safeguard against risk. Effective business travel programs are built on a foundation of:

• Clearly defined travel policies and procedures
• Easy-to-use travel management tools and technologies
• Traveler safety and risk management tools
• Travel optimization programs

The travel manager works with various stakeholders to build and direct that foundation.

Defining travel policies and procedures

Clearly defined travel policies and procedures help rein in costs and promote traveler wellbeing. Consistency in policy definition and enforcement are key. Because business travel maps to business objectives, there are policies and rules in place that we don’t see when we book our leisure travel.

Corporations may have preferred vendors for hotels and car rentals, for instance. Setting limits for travel, accommodation and per diems can be defined for specific regions and countries and take into account cultural differences in various parts of the world. Duty of care policies also take a front seat when it comes to determining your travel policy.

All of this allows an organization to manage costs, measure return on investment and help keep travelers safe. For instance, NASDAQ discovered the benefits of thinking through their travel policy and leading a change in policy and process that benefitted business travelers’ experiences and the bottom line.

Managing all these moving parts is the role of the travel manager. It’s also the reason that many companies work with a TMC like Egencia. Choosing the right TMC is critical to the success of your travel program. You want a partner with the booking tools and technology that will make it easier for you to manage everything from making travel arrangements to refining the specifics of your travel policies. They should be a leader in the travel industry that’s able to help you negotiate the best rates and discounts for all of your business trips.

Using technology to create a better travel experience

The entire travel booking experience has been changed by technology. Your employees are consumers too, and they expect the same seamless, easy-to-use experience when it comes to business travel. The travel program has to serve them the way they want to be served.

For some, that’s on the web. For others, they want to book a business trip with just a few taps on their phones. Some still want to be able to call someone who will take care of things for them. The booking tools you offer employees have to meet their expectations and requirements, as investment firm West Park Management Services discovered when their switch to Egencia propelled them from 11% online adoption to more than 80% in the first month.

And you have to meet those traveler expectations while satisfying all the organization’s needs for travel program compliance. Today’s travel manager has to strike that balance — meeting business travelers’ needs and those of the business.

Fortunately, technology is available to do that. Beyond the very visible apps and websites, technologies like artificial intelligence (AI) are making it easier for travelers to make the best choices that meet their preferences and stay compliant. Egencia customers are using AI every day, even if they don’t know it. Some of the latest travel technology is working in the background to improve experiences and compliance.

Traveler safety and risk management

As a travel manager, you’re responsible for the health and wellbeing of your business travelers. This falls under the definition of duty of care as a legal principle. Companies are legally required to have safety and security measures in place across all business functions, including travel.

When employees travel, the business is still responsible for them. Where are your employees? What is their situation? Do they need help?

Travel managers need business travel tools that allow them to anticipate issues or contact and locate travelers in a time of emergency. In fact, eight out of 10 companies integrate security factors into their travel policy and many companies have prioritized duty of care as a key component of their travel program strategy.

Crisis management is a critical aspect for the travel manager. Taking care of travelers while they’re on the road is one of the key jobs of the travel manager. In an emergency, you need to know where your travelers are and help them get to safety. When everyone books through the Egencia platform, you can access their location with Traveler Tracker .

Optimizing your travel program

Travel managers add value to the organization with travel program optimization through savings, reporting, duty of care and change and expense management. They are expected to advocate for the advantages that business travel creates. This requires understanding the business well enough to show the value of travel on competitive advantage, revenue and employee retention.

Egencia offers a powerful online platform so that travel managers have the tools to perform the analysis to find cost savings and demonstrate ROI. Egencia Analytics Studio gives travel managers visual dashboards with robust drill-down capabilities to analyze their programs and find cost savings. At  NTT Singapore , they use our data tools to monitor travel spend, analyze travel by individuals or business groups and report back to executives with visual reports on any aspect of their travel program. The company gains actionable insights from their travelers data, and their travelers get to enjoy an easy booking experience that meets their needs.

Corporate travel managers lead the journey

Travel directly affects organizational culture and the bottom line. The travel manager guides the program to serve those aims.

From policies and procedures to choosing the right TMC, corporate travel managers play a key role in building successful organizations.

Looking for better business travel solutions? Get in touch with us.

Recommended for you.

Top 11 Travel Manager Certifications

Updated July 17, 2023 19 min read

Certifications are important for a travel manager in the job market because they demonstrate a certain level of knowledge and expertise in the field. They also provide employers with evidence that the travel manager has received specialized training and is capable of handling complex tasks related to travel management. Certifications can help a travel manager stand out from other applicants, as employers value individuals who have taken the time and effort to obtain professional credentials. Additionally, certifications can open up new opportunities for career advancement by providing access to exclusive industry events or networking opportunities.

The purpose of this article is to review the top certifications for Travel Managers and explain how they can help advance a travel manager's career.

What are Travel Manager Certifications?

Travel Manager Certification is a professional certification program designed to recognize and reward travel professionals who demonstrate an advanced level of expertise in the areas of travel management. The certification process provides individuals with the knowledge, skills, and resources needed to effectively manage the complexities and challenges of today’s corporate travel programs. By obtaining this certification, individuals are able to differentiate themselves from other travel managers and provide value-added services to their employers or clients.

The certification process includes taking a comprehensive exam that covers topics such as travel policy development, cost control strategies, supplier negotiations, risk management practices, technology trends, customer service techniques and more. Upon passing this exam, individuals are awarded a Travel Manager Certification (TMC) designation. This designation can be used as an important asset when applying for jobs or advancing in one's career. It also provides proof of dedication to the field of travel management and signifies that the individual is well-versed in the most up-to-date industry best practices.

Having a Travel Manager Certification can be beneficial for both employers and employees alike. For employers it can help them identify qualified candidates for open positions within their organizations. Additionally, certified professionals are better equipped to manage their company’s travel budget more efficiently by leveraging their knowledge of cost control strategies and supplier negotiations. For employees, having a Travel Manager Certification can make them stand out from other applicants when applying for jobs or promotions within their current organization or outside companies. Ultimately this certification will help ensure that they have the necessary skillset required to successfully manage any type of corporate travel program.

Pro Tip: When looking for a travel manager certification program, make sure to research the certifying body and ensure that it is properly accredited. Additionally, look for programs that offer continuing education opportunities and access to industry-specific resources to keep your skills up to date.

Related : What does a Travel Manager do?

Here’s our list of the best certifications available to Travel Managers today.

1. Certified Travel Manager (CTM)

Certified Travel Manager (CTM) is an industry-recognized certification program designed to recognize travel professionals who have demonstrated a high level of expertise in the field. The program is administered by the Global Business Travel Association (GBTA) and requires that applicants meet certain criteria to be eligible for certification.

To become a CTM, applicants must have at least three years of professional experience in the travel industry and must pass an exam administered by the GBTA. The exam includes topics such as corporate travel management, risk management, supplier negotiations, and expense management. Applicants must also demonstrate their knowledge of current trends in the travel industry through case studies and other activities.

The cost for taking the exam is $395 USD for members of GBTA or $495 USD for non-members. It typically takes between two to four weeks to receive results from the exam. Once certified, individuals must maintain their certification by completing continuing education courses every two years.

2. Certified Travel Professional (CTP)

Certified Travel Professional (CTP) is a professional certification offered by the Institute of Certified Travel Agents (ICTA). It is designed to recognize individuals who have demonstrated a high level of knowledge and proficiency in the travel industry. The certification is awarded to those who pass an examination that covers topics such as customer service, sales, marketing, operations, and legal issues related to the travel industry.

It typically takes between six months and one year to complete the requirements for CTP certification. To become certified, applicants must first complete an approved training program or coursework in travel-related topics. After completing the coursework, applicants must then pass an exam administered by ICTA.

The cost of obtaining CTP certification varies depending on the type of training program chosen by the applicant. Generally speaking, most programs range from $500-$2,000 USD. In addition to program fees, applicants may also be required to pay a registration fee for taking the exam.

3. Certified Corporate Travel Executive (CCTE)

Certified Corporate Travel Executive (CCTE) is a professional certification program offered by the Global Business Travel Association (GBTA). The CCTE certification is designed to recognize individuals who have achieved a high level of knowledge and expertise in corporate travel management.

The CCTE certification program consists of five courses that cover topics such as corporate travel policies and procedures, risk management, data analysis, supplier negotiations, and more. Each course requires approximately 20 hours of study time, with an additional 10 hours for the final exam. Upon successful completion of all five courses and the final exam, candidates are awarded the CCTE designation.

To be eligible for the CCTE certification program, applicants must have at least two years of experience in corporate travel management or related fields. They must also be employed by a GBTA member organization or have obtained written permission from their employer to pursue the CCTE certification.

The cost of obtaining the CCTE certification varies depending on whether you are a GBTA member or non-member. For members, it costs $1,500 USD; for non-members it costs $2,000 USD. This fee includes all course materials and access to online resources such as webinars and discussion forums.

4. Certified Travel Counselor (CTC)

A Certified Travel Counselor (CTC) is a professional designation awarded by the Institute of Certified Travel Agents (ICTA) to individuals who have demonstrated expertise in the travel industry. It is considered one of the most prestigious credentials in the field and is recognized by leading travel organizations worldwide.

To become a CTC, an individual must complete a comprehensive training program that includes courses on topics such as travel law, customer service, sales and marketing, and business operations. The program typically takes between six months and two years to complete depending on how much time an individual can dedicate to studying.

The cost of becoming a CTC varies depending on the provider offering the program. Generally speaking, it costs around $1,500-$2,000 USD for tuition plus additional fees for books and materials.

In addition to completing the training program, applicants must pass a written exam administered by ICTA in order to receive their CTC certification. Those who successfully pass this exam are then eligible to use the CTC credential when working in the travel industry.

5. Certified Tourism Professional (CTP)

Certified Tourism Professional (CTP) is a professional designation that recognizes individuals who have demonstrated excellence in the field of tourism. It is awarded by the Tourism Industry Association of Canada (TIAC).

To become a Certified Tourism Professional, you must have at least three years of full-time experience in the tourism industry and meet TIAC’s professional standards. You must also pass an online exam that covers topics such as marketing, customer service, product development, and management. The exam takes about two hours to complete.

To get your CTP designation, you must first register with TIAC and pay the registration fee of $150 CAD plus applicable taxes. Once you are registered, you will be able to access the online exam and begin studying for it. After you have successfully passed the exam, you will receive your CTP designation and be eligible to use it on your business cards and other materials.

The CTP designation is valid for three years from the date it was issued. To maintain your certification status, you must participate in continuing education activities related to tourism every year during this period.

6. Global Business Travel Association (GBTA) Certification

The Global Business Travel Association (GBTA) Certification is a professional certification program designed to recognize individuals who demonstrate knowledge and expertise in the business travel industry. The certification program is designed to help professionals stay up-to-date on the latest trends, regulations, and best practices in the business travel industry.

The GBTA Certification consists of two levels: Certified Business Travel Professional (CBTP) and Certified Business Travel Executive (CBTE). Both certifications require applicants to pass an online exam that covers topics such as corporate travel policies and procedures, risk management, cost containment strategies, supplier negotiations, and global travel regulations.

It typically takes about six months to complete the certification process. Candidates must first register for the exam by completing an application form and paying a fee. Once registered, candidates must study for the exam using materials provided by GBTA or other resources. After passing the exam, candidates will receive their CBTP or CBTE designation within two weeks.

The cost of obtaining a GBTA Certification varies depending on which level of certification you are pursuing. The fee for taking the CBTP exam is $495 USD while the fee for taking the CBTE exam is $595 USD.

7. International Air Transport Association (IATA) Diploma in Travel Management

The International Air Transport Association (IATA) Diploma in Travel Management is a professional qualification designed to equip individuals with the knowledge and skills needed to succeed in the travel industry. It is an internationally recognized certification that provides an excellent foundation for those seeking employment in the travel industry.

The diploma consists of eight modules, which cover topics such as customer service, ticketing, fares and pricing, airline operations and regulations, travel agency operations, sales and marketing, and more. The program takes approximately six months to complete. To get the diploma, students must pass all eight modules with a minimum grade of 70%.

In order to enroll in the IATA Diploma in Travel Management program, applicants must have a high school diploma or equivalent. The cost of the program varies depending on location but typically ranges from $1,500 to $2,000 USD.

8. Cruise Lines International Association (CLIA) Cruise Counsellor Certification

Cruise Lines International Association (CLIA) Cruise Counsellor Certification is a professional certification program that helps travel agents become more knowledgeable and efficient in selling cruise vacations. The certification program is designed to provide travel agents with the necessary skills, knowledge and tools to effectively sell cruises and provide their customers with the best possible experience.

The CLIA Cruise Counsellor Certification program consists of three levels: Certified, Elite and Master. To become certified, agents must complete an online course and pass a written exam. The course covers topics such as cruise line product knowledge, destination information, sales techniques, customer service skills and other related topics. The exam consists of multiple-choice questions based on the material presented in the course. Once certified, agents can then move on to Elite or Master level certifications by completing additional courses and exams.

The cost for the CLIA Cruise Counsellor Certification varies depending on the level of certification desired. For example, the cost for the Certified level is $99 USD while the cost for Elite or Master level certifications is $299 USD each. Additionally, there may be additional fees associated with taking the exams or purchasing study materials.

In order to get certified, travel agents must first register with CLIA by creating an account on their website. They will then be able to access all of their available training materials and take their exams online at any time from any location with an internet connection. It typically takes about four hours to complete all three levels of certification; however, this may vary depending on how quickly you are able to complete your studies and pass your exams.

9. American Society of Travel Agents (ASTA) Accredited Agent Certificate

The American Society of Travel Agents (ASTA) Accredited Agent Certificate is a professional designation that recognizes travel agents who have demonstrated a commitment to professionalism and excellence in the travel industry. It is an important distinction for travel agents, as it signifies that they have met ASTA's rigorous standards for knowledge, experience, and customer service.

In order to receive the ASTA Accredited Agent Certificate, travel agents must complete an extensive application process. This includes providing proof of at least two years' experience in the travel industry, submitting references from three current or former clients, and completing a comprehensive written examination. The exam covers topics such as customer service, sales and marketing practices, airline regulations and ticketing procedures, cruise industry operations, international travel laws and regulations, and other relevant topics.

The entire application process typically takes about four weeks or more to complete. Once approved by ASTA's Certification Board of Directors, the applicant will receive their official ASTA Accredited Agent Certificate in the mail.

The cost for obtaining the ASTA Accredited Agent Certificate varies depending on whether you are an individual or a business applying for certification. For individuals applying for certification through ASTA's Professional Development Program (PDP), there is a one-time fee of $299 USD plus applicable taxes; for businesses applying through PDP Plus there is an annual fee of $499 USD plus applicable taxes.

10. The Institute of Certified Travel Agents (ICTA): Certified Leisure and Corporate Travel Consultant

The Institute of Certified Travel Agents (ICTA) is an organization that provides certification for leisure and corporate travel consultants. It is a professional designation that recognizes individuals who have demonstrated knowledge and experience in the field of travel.

To obtain the Certified Leisure and Corporate Travel Consultant (CLCTC) designation, applicants must complete a series of courses and pass an exam. The program consists of three core courses: Introduction to Travel, Leisure Travel Planning, and Corporate Travel Planning. Each course must be completed within six months, and the exam must be taken within one year after completing the core courses.

The cost to obtain the CLCTC designation varies depending on whether or not you are already a member of ICTA. For non-members, it costs $250 for each course plus a $100 application fee. For members, it costs $200 per course plus a $50 application fee. There is also an additional fee for taking the exam which is currently set at $150.

Once you have successfully completed all requirements for the CLCTC designation, you will receive your certificate from ICTA along with other benefits such as access to discounts on products and services related to travel planning, networking opportunities with other certified travel agents, and invitations to exclusive events hosted by ICTA.

11. The Institute of Hospitality: International Diploma in Hotel and Tourism Management

The Institute of Hospitality International Diploma in Hotel and Tourism Management is a professional qualification designed to equip students with the knowledge and skills required to work effectively in the hospitality industry. The diploma is accredited by the Chartered Institute of Environmental Health, providing assurance that it meets international standards for quality.

The diploma takes 12 months to complete and consists of five modules: Introduction to the Hospitality Industry; Food and Beverage Operations; Accommodation Operations; Human Resources Management; and Financial Management. Each module includes topics such as customer service, marketing, operations management, financial management, human resources management, and legal aspects of the hospitality industry.

To get the diploma, students must first register with The Institute of Hospitality. Once registered they will be sent an application pack which includes details on how to apply for the course, what documents are needed for admission and how much it costs. Once accepted onto the course, students will need to attend classes at their chosen study centre or online.

The cost of taking this course varies depending on where you take it but typically ranges from £1,000-£2,000 (GBP). This fee covers tuition fees only; additional costs may include textbooks and other materials required for completion of assignments.

Do You Really Need a Travel Manager Certificate?

When it comes to the question of whether or not you need a travel manager certificate, the answer is “it depends.” If you are looking to work in an organization that requires a travel manager certificate, then yes, you will need one. However, if you are simply looking to gain experience in the travel industry and are not necessarily interested in becoming a certified travel manager, then no, you do not need one.

A travel manager certificate is intended for those who want to specialize in managing the operations of a travel organization. It generally covers topics such as budgeting and financial management, customer service and communication skills, tour operations and scheduling, marketing strategies and more. It also provides an understanding of the legal aspects of running a business related to the travel industry.

Having a travel manager certificate can be beneficial for those who are already employed in the travel industry but seeking to advance their career. Having this type of certification can demonstrate your knowledge and expertise in the field and make you more competitive when applying for positions with higher responsibility or pay grades. Additionally, having this type of certification could open up opportunities that may have previously been unavailable due to lack of experience or qualifications.

On the other hand, if you do not have any prior experience working in the travel industry and are just getting started out, then obtaining a travel manager certificate may not be necessary right away. You could gain valuable experience through internships or entry-level positions which would give you an opportunity to learn about how different aspects of managing a business related to the travel industry work without requiring certification first.

Ultimately, whether or not you need a Travel Manager Certificate will depend on your individual goals and ambitions within the field of travel management. If it is important for your career advancement or job prospects then obtaining one would be beneficial; however, if it is not necessary for your current situation then there is no reason why you should pursue it at this time.

Related : Travel Manager Resume Examples

FAQs About Travel Manager Certifications

Q1. What is a Travel Manager Certification?

Answer: A Travel Manager Certification is a professional certification that provides a comprehensive understanding of the travel and hospitality industry. It offers knowledge of the various aspects of managing business travel, including airline ticketing, hotel bookings, car rentals, and other related services. The certification also covers topics such as customer service, budgeting, and risk management.

Q2. Who should get a Travel Manager Certification?

Answer: Anyone who works in the travel industry or plans to work in this field can benefit from obtaining a Travel Manager Certification. This includes those who are already working in the field or those who are looking to break into it. It is also beneficial for those who want to further their career by gaining specialized knowledge and skills related to business travel management.

Q3. How long does it take to get a Travel Manager Certification?

Answer: The amount of time required depends on several factors, such as the type of program chosen, the number of courses taken, and individual learning capabilities. Generally speaking, most programs require between six months and two years of study in order to complete all requirements for certification.

Q4. What are the benefits of becoming certified as a Travel Manager?

Answer: Becoming certified as a Travel Manager offers numerous benefits, including improved job security and higher salaries due to increased expertise in the field; recognition from peers; access to exclusive networking opportunities; better marketability for promotions or new jobs; and increased credibility among customers.

Q5. How much does it cost to become certified?

Answer: The cost varies depending on the type of program chosen and any additional materials needed for study purposes (such as textbooks). Generally speaking, most programs range from $1,000 - $3,000 USD depending on length and difficulty level.

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Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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• What does a Travel Manager do?

What is a travel manager and how to become one

A travel manager is a professional who plans and arranges travel for an organization's employees. They set objectives, manage budgets and schedules, and prepare travel accommodations and itineraries. They also handle administrative tasks like preparing and processing travel documents, and negotiating contracts with travel vendors. Their role often involves working with suppliers and vendors, as well as coordinating travel arrangements for conferences and trade shows. They also manage daily administration and planning for military and civilian expeditions worldwide, and track and monitor expenses and policy compliance. They need to be up to date on industry trends and continuously seek new ways to improve travel operations and reduce costs.

How long does it takes to become a travel manager?

It typically takes 2-3 years to become a travel manager:

• Years 1-2: Obtaining an associate degree in a relevant field, such as travel, hospitality, or business management.
• Year 3: Accumulating the necessary work experience in areas like customer service, sales, and travel planning, while also receiving on-the-job training for about 3-6 months.
• Salary $66,782
• Growth Rate 20%
• Jobs Number 4,078
• Most Common Skill Booking
• Most Common Degree Bachelor's degree
• Best State Idaho

Travel Manager career paths

As a travel manager, you could take on a variety of roles in the future. For instance, you could become a general manager, overseeing a broader range of operations for a company, or a business development manager, responsible for finding new business opportunities. You could also move into sales roles like a senior business development manager or national sales manager. If you enjoy working with people, you could consider becoming an account manager or office manager.

Key steps to become a travel manager

Explore travel manager education requirements.

The educational requirements for a travel manager typically include a high school diploma, with many holding an associate degree in fields such as business, hospitality management, or management. Certifications such as Travel and Tourism Professional, Certified Travel Associate, or Certified Corporate Travel Executives can also be beneficial. According to John Smith, a travel industry expert, "A strong foundation in business and communication is key for travel managers, as they often coordinate complex itineraries and manage relationships with vendors and clients."

Most common travel manager degrees

Bachelor's

High School Diploma

Start to develop specific travel manager skills

Travel managers primarily focus on coordinating and managing travel for their clients. They cultivate relationships with airlines, hotels, and rental car services, interact with clients to understand their travel requirements, and make domestic and international travel reservations. They also generate monthly and quarterly reports, arrange travel logistics for trade shows and conferences, and coordinate vendor contracts. Negotiating travel supplier contracts, consolidating travel accounts, and managing corporate card programs are also key responsibilities. According to one expert, "travel managers are also responsible for developing, coordinating and supervising all land operations for international travel itineraries."

Complete relevant travel manager training and internships

Gain additional travel manager certifications.

Travel manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific travel manager certification, having one may help you stand out relative to other applicants.

The most common certifications for travel managers include Travel and Tourism Professional (TTP) and Certified Travel Associate (CTA).

Research travel manager duties and responsibilities

A travel manager's responsibilities include cultivating supplier relationships, booking travel reservations, and generating reports. They also coordinate logistical arrangements for conferences and trade shows, negotiate contracts, and consolidate travel commodities. Additionally, they are responsible for managing daily administration and planning for military and civilian expeditions, resolving customer complaints, and managing corporate accounts.

• Negotiate fares and manage reservations for group participants using a limit budget and contract agreements with airlines
• Arrange VIP travel on corporate jet and communicate with pilot to ensure efficient scheduling.
• Handle VIP travel on corporate jet and work closely with pilot to ensure efficient time schedules.
• Help with converting browser base implementation to a completely WPF implementation, resulting in thrice the speed and performance gain.

Prepare your travel manager resume

When your background is strong enough, you can start writing your travel manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a travel manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Travel Manager Resume templates

Apply for travel manager jobs

Now it's time to start searching for a travel manager job. Consider the tips below for a successful job search:

• Browse job boards for relevant postings
• Consult your professional network
• Reach out to companies you're interested in working for directly
• Watch out for job scams

Are you a Travel Manager?

Share your story for a free salary report.

Average travel manager salary

The average Travel Manager salary in the United States is $66,782 per year or $32 per hour. Travel manager salaries range between $45,000 and $98,000 per year.

What Am I Worth?

How do travel managers rate their job?

Updated April 25, 2024

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The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Travel Manager Related Careers

• Auto Travel Counselor
• Corporate Travel Agent
• Corporate Travel Consultant
• Corporate Travel Counselor
• Corporate Travel Expert
• Cruise Counselor
• Senior Travel Consultant
• Travel Agent
• Travel Consultant
• Travel Coordinator
• Travel Counselor
• Travel Service Consultant
• Travel Specialist

Travel Manager Related Jobs

• Auto Travel Counselor Jobs
• Corporate Travel Agent Jobs
• Corporate Travel Consultant Jobs
• Corporate Travel Counselor Jobs
• Corporate Travel Expert Jobs
• Cruise Counselor Jobs
• Manager Jobs
• Senior Travel Consultant Jobs
• Tour Agent Jobs
• Travel Agent Jobs
• Travel Consultant Jobs
• Travel Coordinator Jobs
• Travel Counselor Jobs
• Travel Service Consultant Jobs
• Travel Specialist Jobs

What Similar Roles Do

• What Does a Manager Do
• What Does a Travel Agent Do
• What Does a Travel Consultant Do
• What Does a Travel Coordinator Do
• What Does a Travel Specialist Do

Resume For Related Jobs

• Manager Resume
• Travel Agent Resume
• Travel Consultant Resume
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• Sales Industry
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How to Become a Travel Manager

Step 1: Understand the job description and responsibilities of a Travel Manager

What does a travel manager do.

A Travel Manager directs the operation of the company's travel services. Administers and monitors the travel policies, guidelines, and budget to deliver efficient travel arrangements. Being a Travel Manager prepares periodic budget and utilization reports. Provides guidance to employees about travel requirements including visa, medical, and special conditions. Additionally, Travel Manager may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Travel Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Travel Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

As the global market for corporate travel continues to grow annually, travel managers are facing a fast-paced environment with changing responsibilities.

While travel managers still need proficiency with the GDS, increased digitization of corporate travel solutions is necessitating travel managers to expand their skill sets and develop new expertise to effectively serve their organizations.

As a corporate travel manager, it’s my role to both assist in driving hard dollar savings in this category, as well as manage the end-user experience so that the noise is reduced.

Travel management ensures cost tracking and control, facilitates adherence to corporate travel policies, realizes savings through negotiated discounts, and serves as a valuable information center for employees and managers in times when travel is not as smooth and carefree as it used to be.”.

A travel manager directs, operates, and administers travel programs for businesses and travel agencies.

Step 2: Learn best tips to become a Travel Manager

Best tips for those who want to become a travel manager.

Here are some tips to become a Travel Manager.

Use an online travel management tool – Online travel management tools can save time and money for businesses and employees alike.

Use an online travel management tool.

Work with key internal stakeholders.

Highlight the benefits of your product/service.

Engage with customers on social media.

Step 3: View best colleges and universities for Travel Manager

Best colleges and universities for travel manager.

• Butler University
• Carroll College
• Cooper Union
• High Point University
• Princeton University
• Providence College

Step 4: Think about whether is it worth to be a Travel Manager

Is being a travel manager worth it.

A full time Dedicated Lifestyle Manager is required to provide a high-end/ high-touch… Guest Relations, Lifestyle and or Account Management, Luxury Travel & Leisure.

As the Account Manager, you will lead in the creation of strategic sales proposals….

The Travel Manager handles the day-to-day travel needs of corporate business accounts won by the Business Development Manager.

Coordinate domestic and international travel for members of Executive Management Team.

You can expect to have some travel for the role, depending on their location, meeting with your….

Step 5: Prepare relevant skills for being a Travel Manager

What skills do you need to be a travel manager.

In order to drive yourself and your team to success, in a management position you need to have a broad base of skills.  For success in this position, you effeciency with these skills is key: Budget Administration, Employee Counseling, Vendor Selection.  For this role, you will need to be adept in with: Travel & Expense Software, Travel Agency Software, Travel Arrangement Software.  Although every company varies in their requirements, these competencies will help you in this role.

Interpersonal skills – travel managers communicate with a wide variety of people from all over the world and are sensitive and accommodating to people with different cultural backgrounds.

Ability to travel as required - must hold a current passport and valid driver’s license.

Previous Sales experience required, particular focus on business travel and experience in account acquisition.

Previous experience in Business Travel Sales preferred.

Must have strong ability to use various automated travel technology tools including travel management reporting tools and self- booking tools.

Step 6: View average salary for Travel Manager

How much does a travel manager make.

The average salary range for a Travel Manager is from $91,767 to $127,966. The salary will change depending on your location, job level, experience, education, and skills.

Average salary for Travel Manager jobs

• Travel Supervisor
• Travel Services Manager

Step 7: Find relevant Travel Manager jobs, and apply.

Looking for travel manager jobs.

Here are some Travel Manager jobs in the United States.

Step 8: Explore Career Path of Travel Manager

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Business Travel Manager Job Description

Business travel manager duties & responsibilities.

To write an effective business travel manager job description, begin by listing detailed duties, responsibilities and expectations. We have included business travel manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Business Travel Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Business Travel Manager

List any licenses or certifications required by the position: GMS, EA, CPA, ISM, APICS

Education for Business Travel Manager

Typically a job would require a certain level of education.

Employers hiring for the business travel manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Marketing, Business/Administration, Hotel and Restaurant Management, Education, Business, MBA, Management, Hospitality, Finance, Project Management

Skills for Business Travel Manager

Desired skills for business travel manager include:

Desired experience for business travel manager includes:

Business Travel Manager Examples

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG
• Work on monthly and quarterly financial reporting, for example monthly management reports and retail sales commentaries, quarterly flagship and magic quadrant reports 10%
• First point of contact for enterprise travel buyers/clients
• Manage key partners by building deep relationship with the relevant stakeholders
• Liaise with key accounts and Sales Managers to solve ongoing issues
• Work with Sales Managers and client on long-term goals and new initiatives to maximize growth and meet customer needs
• Grow usage and adoption of the service in accounts
• Work closely with internal cross-functional stakeholders across Customer Experience, Marketing, Product, and Analytics
• Within the agreed framework of WTR strategies and Annual Financial Budgets develop and successfully implement a Business Development plan for the area / key accounts / markets to deliver the annual objectives
• Propose a merchandising and promotions plan and ensure its implementation in order to optimise WTR’s point of sale exposure
• Ensure full compliance with all relevant legislation and company policies and practices in the area of responsibility
• Creative in developing solutions and strong attention to detail and consistency in service deliver
• Bachelor’s degree, MBA degree preferable
• Demonstrates excellent written and verbal communication skills to effectively communicate with all levels of management
• Post-graduate/MBA (or Bachelor’s degree with at least 7+ years of relevant experience)
• HR Operations/tax/payroll background a plus
• Elaborate and ensure forecast accuracy for the given area, in conjunction with Senior Development Manager and CSC requirements
• Provide local support to properly execute WTR participation in regional trade fairs / events
• Drive the relationships necessary to reach mutually beneficial objectives and the cross-functional commitments to achieve them
• Provide quarterly updates (at a minimum) to executive teams short, mid, and long term strategic and tactical plans
• Own the definition and execution of the partner launch plan for new business unit partners
• Acts as thought leader to advise Global Business Travel Tax Operations leadership not only on project definition and execution, but on the overall Program’s design and execution identifying opportunities to make Program more effective and efficient
• Assess and create plan to deliver and drive the Program – determine needed resources and methods to drive success
• Build and lead team consisting of direct hires and aligned resources across multiple stakeholder organizations
• Develop detailed project plans and drive execution, ensuring tasks are delivered on time and on budget using best in class project management methodology, tools and techniques
• Will be personally accountable for execution of certain high-level project tasks, while supporting other team members on the execution of defined work streams
• Proactively organize and communicate project updates and developments to key stakeholders, ensuring awareness and appropriate action is taken
• Cross-cultural knowledge
• Ability to achieve superior results in different markets with varying degrees of maturity
• 3-5 years in a similar function
• Export or international experience
• Duty Free / Travel Retail experience is a must
• Key national and sales account management
• Become a subject matter expert and help shape overall direction of the Program
• International travel expected and required as additional business travel lanes are planned, designed and implemented
• Additional responsibilities to be defined as the Program matures and transitions into on-going operations
• Provide local perspective on preferred approach by working closely with internal cross-functional stakeholders across Partner Services, Customer Experience, Marketing, Product, and Analytics
• Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals
• Negotiate and close contracts that meet the hotel's business plan objectives
• Preparation and presentation of P&L statements covering customer profitability
• Create monthly reports on WHS / RET development per region (sales, KPI´s, BP´s )
• Administer the marketing automation platform, managing the strategy, roadmap and data quality
• Work with outside agencies and internal technical teams on systems integration
• P&L-Finance skills
• Commercial Account Planning
• Result orientated mindset
• Minimum one - three years hotel sales experience
• IBT market knowledge preferred
• 3+ years’ experience in project work and process re-engineering including involvement in project planning, project execution, requirements and solution development, process mapping and service improvement
• Managing vendor relationships and engaging with stakeholders at all levels
• Acting as an escalation point for complex issues, and creating an environment that supports a culture of trust, respect and integrity irrespective of geographical location
• Develop and build good relationships with your team whilst developing and mentoring talent
• Conduct the appropriate number of performance management/reviews and appraisals
• Manage absenteeism, sickness and holidays
• To support customer bookings and enquiries to maintain KPIs and SLAs
• Assist with out of hours management cover
• Ensure that customer complaint processes and procedures are adhered to and corrective action is taken
• Responsible for managing the monthly estimate process, which includes working closely with Brand Management to project forward revenue by analyzing retail vs
• On-going review of monthly retail and net sales and P&L performance, highlight key line-item spending variances for prompt follow-up by Brand Management, track actuals vs
• Very good knowledge of French TMC ‘s ecosystem and travel related ecosystem
• 3 to 5 years experience in partner management and development
• Experience in negotiating partner agreements
• Collaborate with the technical teams to realize solutions for each thematic solution area, including reference architectures, patterns, automation for one-click deployment, release plan
• Education- an MBA is desired
• Strong computer literacy with MS Office Suite of programmes is essential
• Prepare the annual budget by working closely with Brand Management and taking into account key business drivers and then leveraging the available resources within the constraints of the Target KPI’s
• Responsible for the financial close which includes analyzing departmental spend, variance commentary, preparing journal entries, and working closely with our Lachen Switzerland and local Accounting Teams to ensure the close is done timely and in accordance with GAAP
• Drive the quarterly door P&L review and provide meaningful commentary to Brand Management
• Prepare new door P&L’s and help management assess new distribution opportunities
• Actively participate in periodic monthly estimate conference calls with the TR NY team
• Work closely with Brand Management Teams to support the procurement process and provide coding block guidance where needed
• Create and implement strategic prospecting and action plans
• Actively participate, orchestrate, and initiate projects and meetings as required to achieve sales goals and brand objectives
• Conduct outside sales calls and highly polished presentations to hospitality companies
• Methodically solicit potential clients for future business on an on-going basis
• Good Administrator
• Excellent sales and negotiation skills with the ability to close accounts
• Demonstrated success in developing and delivering presentations, both independently and as part of a cross-functional team
• You have excellent communication skills in German and English and can influence the right people at the right level
• The fundamental purpose of this role is to establish and maintain long term channel partnerships the drive increase client deployment services revenue
• Maintain a strong understanding of the business drivers, emerging capabilities and competitive landscape

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Travel managers and office managers need to stay ahead of the game. Business travel is constantly changing. With new regulations, health policies, and tax laws, it can be far too easy to lose track of it all and potentially cost your department a lot of time and money. Support your business travel program with expert resources:

• The new normal : a world of changed travel in 2021 and beyond
• Post-pandemic travel : adapting policies to please the world
• Green travel : how to travel consciously and give back as you go

With TravelPerk, you’ll get access to all of this content and much more, ensuring your travel program is evolving as quickly as your business is growing and your employees are going places.

Managing the New Normal: How Travel Will Look in 2021 and Beyond

Find out what health and security measures you need to take in order to be able to travel in 2021.

Travel Policies for a Post-Pandemic World

Learn about how to adapt your company’s travel policies in response to the changing dynamics of COVID-19.

Green Travel | How Business Travel Becomes More Sustainable

Only once all travel halted due to COVID-19 we saw how much CO2 we can eliminate in a short period of time. Find out how to make your business travel greener.

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Say goodbye to scrolling through Google trying to find the information and updates you need. Get access to material relevant to your travel plans right now. 

Download our free ebooks that will help maximize your corporate travel program

Travel management: the ultimate guide

Whether you’re building a travel management program from scratch or are in desperate need of an update, this guide will walk you through everything you need to include.

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With our eprocurement system TxSmartBuy , vendors’ goods and services are listed for easy access and ordering by state and local government purchasers. We also manage and monitor thousands of state contracts to ensure compliance, and provide training for state purchasers and contract managers.

Make the most of your purchasing dollars by using the State of Texas volume buying power.

Tap into Texas-sized business opportunities.

Explore the goods and services available for purchase in a simpler, smarter, faster way.

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Associate Software Support Specialist, Tyler Content Manager

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This is an entry-level position with a lot of room for career growth. This role provides basic-level software support for Tyler clients in the use, functionality, and understanding of our utility billing and citizen services products.

Lakewood, Colorado | Lubbock, Texas | Remote

Responsibilities

• Strong desire to work with a team that has common goals
• Passion for helping clients and building rapport
• Desire to work in a fast-paced environment where every day offers diverse questions
• Aptitude for problem-solving and thinking out of the box.
• Provides inbound support to resolve client inquiries and problems.
• Analyzes data reports, forms, and web technologies commensurate with level of training and understanding.
• Determines whether to resolve issues personally or to refer to a more experienced team member.
• Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations.
• Uses Tyler’s client management system to create, track, and/or update details on the specifics of client issue(s).
• May assist with writing estimates for software modification specifications and documentation of support processes.
• May submit client issues to the development team for resolution as needed.
• Performs Quality Assurance testing for software module upgrades/changes. Analyzes results to ensure that software performs as required.
• May create or enhance documentation throughout the support process.
• Commits to expanding technological skills and knowledge of Tyler products.
• Demonstrates awareness of and adherence to Company policies as outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies.
• Performs other duties as assigned.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Excellent interpersonal skills.
• Effective decision-making and problem-solving skills involving troubleshooting basic to moderate issues.
• Strong organizational skills.
• Effective analytical ability, particularly in a technical environment.
• Excellent written and verbal communication skills.
• Knowledgeable with Microsoft Office.

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Salary will generally fall between $30,673 - $52,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

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Mental health and addiction community sector innovation fund, a new mental health design approach wins international award, bsa quality improvement action plan highlights key milestones in achieving quality improvement review recommendations, te pitomata grant 2024 opens to encourage māori students into healthcare careers, daring to dream: new fale pasifika opens in whangarei, health nz responds to double strike action, eois open for regional consumer councils, new scholarships to help tackle rural health workforce shortages, health sector urges families to get prepared for winter, international nurses day highlights the value of investing in our nurses.

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Visual Studio Blog

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