southwest airlines travel agent waiver codes

Enter code SAVE25NOW in the Promo Code box when booking. Offer is valid only for continental U.S. flights. The 25 percent promotion code savings are valid for one-way or round trip Wanna Get Away® and Wanna Get Away Plus® fares booked with Rapid Rewards points during the Booking Period, flown during the Travel Period, and are applied before taxes and fees. Seats and days are limited. Savings are reflected in the price when entering the multiuse code SAVE25NOW in the Promo Code box on Southwest.com and swabiz.com. This discount is only available through Southwest.com and swabiz.com. Discount is valid on new reservations only. Discount will apply only for flights booked during the Booking Period and flown on the dates within the Travel Period. If one segment of the trip is outside the Travel Period and one is within the Travel Period, only the portion of travel falling within the Travel Period will be discounted. Changes made to the itinerary after purchase will eliminate qualification for this promotion. The discount is only valid with the provided promotion code and is not combinable with other promotion codes or fares. All reward travel is subject to taxes, fees, and other government or airport-imposed charges of at least $5.60 per one-way trip. Applicable taxes, fees, and other government or airport-imposed charges can vary significantly based on your arrival and departure destination. The payment of any taxes, fees, and other government or airport-imposed charges is the responsibility of the Passenger and must be paid at the time reward travel is booked with a credit card, flight credit, or Southwest gift card. When traveling on reward travel, you will receive all fare product features except for earning Rapid Rewards points. Any change in itinerary may result in an increase in points used. Points bookings are subject to change until ticketed. If you cancel your reservation at least ten (10) minutes prior to the scheduled departure of your flight, any remaining unused points will be returned to your Rapid Rewards account. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms . Offer is not redeemable for cash, and may not be used in conjunction with other special offers, or toward the purchase of a gift card or previously booked flight, or changed to a previously booked flight. Discount is not valid on group travel, Southwest Vacations®, and government fares.

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WEATHER ALERT

A river flood warning in effect for Columbia County

Which airlines are offering flight waivers & how do they work, flight canceled experts share some advice about what to do.

Brianna Andrews , Reporter, weekend anchor

Dee-Ann Durbin

Associated Press

Thousands of travelers were stranded at airports or stuck on hold trying to rebook flights this week as a massive storm snarled travel in the U.S. and Canada ahead of the holidays.

With the snow, rain, ice, wind and frigid temperatures disrupting air travel plans nationwide, United, Southwest, American, Delta and JetBlue are the five major airlines offering flyers a little extra cushion this holiday weekend.

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But how does each airline’s system work?

Kurt Ebenhoch, a consumer travel advocate and former airline executive, said travelers should read the fine print carefully. If you book a return flight outside the window that the airline sets, you may have to pay for the difference in fares, for example.

United Airlines will waive change fees and fare differences for passengers traveling through the East Coast, Texas, Central and Northwest, and the Midwest.

Passengers have until Dec. 28, 2022, to rebook.

Policy: https://www.united.com/ual/en/us/fly/travel/notices.html#waiver1  

Southwest Airlines is offering winter weather waiver codes for all travelers until Dec. 26, 2022.

Flights must be rebooked within 14 days of the original travel dates.

Policy: https://www.southwest.com/html/historical-waiver/  

American Airlines passengers traveling through the Northeast region are eligible for change fee waivers.

Passengers must have purchased their tickets by Dec. 19, 2022, and all changes must be made by Saturday night.

Policy: https://www.aa.com/i18n/travel-info/travel-alerts.jsp  

Delta Airlines issued travel advisories for the Atlantic, Northeast, Northwest, and Pacific Northwest regions of the country.

Atlantic and Northeast travelers have until Dec. 27, 2022, to rebook or make changes.

Northwest Travelers have until Dec. 26, 2022, and Pacific Northwest travelers have until Christmas Day.

Policy: https://www.delta.com/us/en/advisories/weather-alerts/atlantic-region-and-northeast-severe-weather  

JetBlue has a winter weather fee waiver for Northeast and Midwest travelers.

Passengers also have until Christmas Day to rebook flights.

Policy: https://www.jetblue.com/travel-alerts#midwest-winter-weather-fee-waiver  

Airlines say one of the best things travelers can do is download their app for information. This way you will stay up to date about any possible delays, cancellations, or any additional travel options.

As of Friday afternoon, more than 4,800 flights into or out of U.S. airports had been canceled, according to the flight tracking service FlightAware.

RELATED: Winter storm woes causing headaches for holiday travelers

Staying calm -- and knowing your rights -- can go a long way if your flight is canceled, experts say. Here’s some of their advice for dealing with a flight cancellation:

MY FLIGHT WAS CANCELED. WHAT NEXT?

If you still want to get to your destination, most airlines will rebook you for free on the next available flight as long as it has seats, according to the U.S. Department of Transportation.

If you want to cancel the trip, you are entitled to a full refund, even if you bought non-refundable tickets. You’re also entitled to a refund of any bag fees, seat upgrades or other extras.

Ebenhoch stressed that travelers are eligible for a refund, not just vouchers for future travel. If you do take a voucher, make sure you inquire about blackout dates and other restrictions on its use.

CAN I ASK TO BE BOOKED ON ANOTHER AIRLINE’S FLIGHT?

Yes. Airlines aren’t required to put you on another airline’s flight, but they can, and sometimes do, according to the DOT. Jeff Klee, CEO of CheapAir.com, recommends researching alternate flights while you’re waiting to talk to an agent. Agents are typically under a lot of pressure when a flight is canceled, so giving them some options helps.

Ebenhoch also suggests looking for alternative airports that are close to your original destination.

IS THE AIRLINE REQUIRED TO GIVE ME A HOTEL ROOM, OR OTHER COMPENSATION?

No. Each airline has its own policies about providing for customers whose flights are canceled, according to the DOT. But many airlines do offer accommodations, so you should check with their staff.

I’M FACING A LONG WAIT TO REBOOK. WHAT SHOULD I DO?

If someone in your traveling party is at a higher level in a frequent flier program, use the number reserved for that level to call the airline, Ebenhoch said. You can also try calling an international help desk for the airline, since those agents have the ability to make changes.

HOW CAN I AVOID THIS IN THE FUTURE?

Ebenhoch said nonstop flights and morning flights are generally the most reliable if you can book them. If you’re worried about making it to the airport in time for a morning flight, he said, consider staying at a hotel connected to the airport the night before. And consider flying outside of busy dates; this year, the U.S. Transportation Safety Administration is expecting big crowds on Dec. 30, for example.

Klee recommends comparing airlines’ policies on the DOT’s service dashboard: https://www.transportation.gov/airconsumer/airline-customer-service-dashboard. He also suggests reserving multiple flights and then canceling the ones you don’t use, as long as the airline will refund your money or convert it into a credit for a future flight.

Copyright 2022 WJXT and The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without permission.

About the Authors

Brianna andrews.

This native of the Big Apple joined the News4Jax team in July 2021.

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