sun tour and travel

Sun Tours & Travel

Review Highlights

“ Nancy has even helped us with group travel in 2011 when a group of students wanted to go to California. ” in 4 reviews

“ If you've never used a travel agency before this is the place to start. ” in 3 reviews

“ We recently booked a cruise to the British Isles through Princess Cruises but we soon realized that it would be a challenge to round up all the cruise details for our group. ” in 3 reviews

Location & Hours

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98-1247 Kaahumanu St

Aiea, HI 96701

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Amenities and More

About the business.

We're just a phone call away from anywhere in the world! Located on Oahu in Hawaii, our full-service agency is locally owned and operated by Nancy Eastlund, a professional travel consultant with 35 years of experience in the industry. We handle Airline ticketing, and reservations for Hotels, Car rentals, Rail bookings, Land Tours, Disney, and All Cruise Lines. We also customize seamless domestic and international itineraries to match your needs and budget. …

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Overall rating

We recently booked a cruise to the British Isles through Princess Cruises but we soon realized that it would be a challenge to round up all the cruise details for our group. We decided to see someone for consultation. Enter Nancy, of Sun Tours & Travel. We selected her based on customer feedbacks and testimonials. We were glad we went to her. She proved to be true to everything we've read about her and their services and even exceeding expectations. She went to work immediately for us and in no time our trip was finalized. She was able to secure us good deals and addressed all of our questions and concerns. It was obvious from the start that we went to see the right person. In the end it boils down to this...Would I go back again? Yes, without a doubt, in a heartbeat!!! Thank you, Nancy, for all your help and excellent service.

The expensive "Cigar Tour" Sun Tours arranged for me for Havana was nothing of the sort. The itinerary promised a cigar factory tour, a demonstration of a working tobacco plantation, and a cigar-tasting dinner, none of which happened. And when I requested some form of compensation for these omissions, I was refused. The tour operator simply said that one of the dinners (included in the tour package) was compensation enough.

If I could I would give this business a 10 star. Our family have been going to Nancy and her team to plan our family vacations since our first cruise that was planned by Nancy about 12 years ago. She has planned several cruises for us and the latest was last month for a cruise to the Greek Islands and Turkiye (that's how the people of that country call their country because turkey is a bird and not a country). Nancy and her team have planned many family vacations for us. They know what we like and what we don't like. They included us in the entire planning process. They have become family to us. Yes COVID had made it hard to travel the last few years. But Nancy and her team have planned some awesome vacations for us even through the COVID years. We will continue to go to Sun Tours & Travel for our travel needs. Nancy has even helped us with group travel in 2011 when a group of students wanted to go to California. We were on a tight budget for that trip and Nancy was able to work out some great deal for us. Thank you Nancy & Lon and the entire Sun Tours & Travel team. Looking forward to more years of travel with you.

Sun Tours and Travel helped book us a cruise to Europe the summer that COVID hit. This last two years with COVID has been really hard. We had to postpone our cruise the last two years and with war in Russia, we just cancelled the cruise all together for this summer. Nancy and Kelly worked hard for us to be able to get a refund for the cruise and airlines. Yes we had to pay fees for their services. But they worked hard to help us get refunds and we even got to keep our cruise credit and we are were able to transfer that to other family members to be able to go to Alaska this summer. The crew there at Sun Tours and Travel are always so helpful and ready to work for us so that our family get the best vacation each time. They communicate with us every step of the way. They always get our input in the planning. We will never go anywhere else for our travel needs. They are like our family. They know just what we need when we ask for help with our family vacations! Thank you Nancy and the Sun Tours & Travel crew for all that you do for our family and other families to have great vacations!

They do not deserve any stars. Booked a tour and it got canceled. The tour was canceled 1 month prior to the departure date and they did not give us a full refund. There's hidden fees, they charge for getting a refund. Other travel agencies have given full refunds without any hassle.

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Business Owner

Feb 12, 2022

In this situation, we think it is unreasonable and unfair for EL to seek revenge by using a YELP review to tarnish our reputation, especially after the extraordinary steps we took to assist her. After 34 years in business, this is our first negative review. It is very disheartening to us, after we spent so much time and energy trying to help her. Basically, EL had two friends who were traveling to Europe, but dates kept moving down the road due to COVID. After two years, new arrangements were made for the 2 friends, and in August 2021, EL joined them. We worked to add on her Flights, Hotel Nights, Private car transfers, Travel Insurance, and a Land Tour with a major and very reputable international operator. Our Terms and Conditions were clearly divulged verbally and in writing, and they addressed the fact that Land Tour operators sometimes make date changes due to local conditions, or lack of participation (group size) for a specific departure date. In her case, that Land Tour component of the trip did incur such a cancellation. The Tour Operator offered 3 options: 1) Move to the next available date a month later, or 2) Leave the money on the books as a Future Tour Credit from the Tour Operator for any future booking, or 3) Receive and full refund. However, with the full refund option, Sun Tours would have to apply the “Refund Recovery Fees”. All three travelers were aware of this, but they still opted to cancel. The fees were not “hidden”. The two friends did not object or complain about the fees. EL actually came to our office, and paid us a personal check for those fees. The agent who handled this file, moved the non-refundable American Airlines tickets to Future Flight Credits, refunded the Prepaid Hotels, refunded the Land Tour package, and made the Travel Insurance policies moveable to a different itinerary altogether. An estimated 80 + hours were expended on making arrangements and then unwinding and refunding them. Travel components generate commissions to our agency from the vendors, but not if the customer cancels. We get zero for all that work which is why our "Terms and Conditions" include a provision outlining cancellation fees to help us avoid a complete loss doing all the work, and paying the agent involved. In this case, we charged a fee to each person which was far less than what is listed in our "Terms and Conditions" clause. This and our disclaimers also appear on every invoice. NOTHING IS HIDDEN. Since cancelling the actual Tour date was at the Operator’s discretion and not a fault from any of the customers, we charged much less than our normal fees, as a courtesy. If EL or her friends had agreed to move the date, or take the Future Tour Credits, we would have waived our cancellation fees altogether. Once the refunds were issued and AA credits created, El called back 6 days later asking us to help her make use of the Non-Refundable American Airlines credits. Our same agent exchanged the credits into new Domestic First Class and Economy Comfort seats. We always try to go the extra mile in every situation and would never want to alienate any customer.

Mahalos to Gesela and Sun Tours. She arranged a trip for my wife and I. This included our flights, transportation, and hotel. Everything was as promised. Our hotel was near where we needed to be. Gisela found us great deals and she took care of us as if we were family. I will definitely go back to her for our next vacation. Thanks again. See you guys soon!

Sun Tours and travel - such a great travel agency. It not just a travel agency but its like working with your ohana. Each member of this team is wonderful. Nancy and Lon, caring friends. Wonderful planned trips, great stops. Angela, Gisele and Kelly are very professional and caring about your plans. Their great! Have worked with them for 20 years, and highly recommend them.

Nothing but great things to say...friendly, professional MSL, and willing to go that extra mile. Very happy with their service and highly recommend to anyone!

Sun Tours & Travel is by far the best travel agency out there. They were all so helpful and took care of all of my needs. I recently booked a flight to Tokyo and they were able to help me get the best possible prices. If you ever need help with any travel needs, call Sun Tours & Travel, and ask for Gisela; she'll hook you up!

I recently was looking for tickets into Osaka with a return out of Haneda or Narita using the travel search engines but afrer reviewing Yelp and reading reviews, I decided to give Sun Tours a call. The reason, I wasn't satisfied with the flights using the search engines and the long layovers and having to change terminals (International vs Domestic) but Angela had direct flights for my family into Osaka and a direct flight out of Haneda within a few hours. By the next day, my flights were confirmed. Mahalo Angela for the excellent customer service. Will definitely use Sun Tours again!!!

Awesome Agents here at Sun Tours and Travel. I major shopped around for a reasonable package for a party of 6 to Disneyland 2018. I called Sun Tours and spoke with Gisela who took down my info and needs of the trip, such as a business center that is a MUST etc., speaking with her on the phone was already an A+. She got back to me asap and got everything I asked for and did not go over the amount I capped myself at. Gisela did look for the most reasonable airfares and hotels and got me I would say the best as I shopped around at the same time and airfares where ridiculous. Anyhow I went to Sun and Tours to make that payment as I do not like to do over the phone. I arrived at Sun and Tours located in Aiea and met Gisela and two other ladies who where very welcoming and not one of them where without a smile on their face. These ladies where so pleasant that I actually paid for my package and sat there for I swear more then I should have and just talked to story and laughed, like we where friends having coffee, Lol. I highly recommend Sun Tours and Travel in Aiea, they will definitely hustle for the best price. I can say I officially found ourselves a travel agent, Gisela.

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Tour Company in Albuquerque: SUN TOURS

Jan 31, 2024

Since its establishment in 1978, SUN TOURS in Albuquerque has been a beacon for adventurers and culture enthusiasts alike, offering an unparalleled array of sightseeing tours and cruises that promise not only quality and value but also respect and kindness toward all travelers. This ethos has propelled SUN TOURS to become New Mexico’s premier tour operator, a testament to their attention to detail, unwavering commitment to excellence, and the deep trust they’ve cultivated with their clientele. SUN TOURS provides top-of-the-line service for those seeking a travel company in Albuquerque and surrounding areas.

A Dream Realized Through Excellence

At the inception of SUN TOURS, times were different. In the late 70s, we had yet to hit the internet era and it was especially useful to work with a travel agent in New Mexico to help organize your travel plans. SUN TOURS was there to provide its New Mexico clients with the ability to head out on motorcoach tours around the Southwest United States. While our offerings have grown, SUN TOURS is still the local small business that it was originally, who take great care of its clients in the Albuquerque area and provides expert insight into destinations all over the world. Now that we are in the internet era, there is an endless amount of information out there. However, at SUN TOURS, we can provide you with straight answers to your questions based on our personal experience and education. We can guide you to the safest and most interesting points in your destination economically and efficiently!

The SUN TOURS Promise: We’re with You All the Way

At the core of SUN TOURS’ philosophy is the belief that every journey should be worry-free, comfortable, and filled with enriching experiences. From the moment of departure to the return, SUN TOURS ensures travelers are in “good hands,” with every detail planned and managed by expert tour directors . Our directors are more than just guides; they are companions who bring warmth, knowledge, and a sense of security, ensuring every traveler can relax and immerse themselves in the beauty and excitement of their journey. A couple of our tour directors have been here for decades with experiences gathered from across the globe.

Group Tours from Albuquerque

SUN TOURS distinguishes itself through its comprehensive array of group tours, spanning from the enchanting landscapes of New Mexico to the farthest reaches of the globe. Whether it’s a short 2-day escapade or an extensive 3-week adventure, SUN TOURS seamlessly integrates various modes of transportation, including planes, motorcoaches, cruise ships, trains, and ferries, to deliver the most effective and enjoyable travel experience. This versatility is complemented by their diligent research and planning, which goes into each tour to ensure it resonates with the interests and desires of their clients.

Escorted Cruises

One of the standout offerings of SUN TOURS is their escorted cruises from New Mexico , which are renowned for their exceptional value. By carefully selecting cruise lines that offer compelling itineraries and superior quality, SUN TOURS provides a cruising experience that is not only memorable but also escorted from Albuquerque, ensuring a seamless and hassle-free adventure on the seas.

Traveling with Friends New and Old

One aspect that continuously motivates us at SUN TOURS, is the community that we have created. Many of our customers choose to travel with us time and time again. We love to hear stories of those who have met their best friend, travel buddy, or even partner on our tours or cruises.

A huge benefit to group travel is the opportunity to meet people in your area, with the same interests as you: travel! SUN TOURS caters to the “young at heart” – those who, regardless of age, possess a zest for life and an eagerness to explore the wonders of the world. This philosophy is reflected in their tour designs, which aim to captivate the senses and enrich the minds of travelers who maintain a sense of wonder and enthusiasm for discovery.

We love to host our travelers in our offices for presentations on our international tours and international tour passenger briefings before departure. We do this so that you’re able to ask questions, receive your documents, and meet people that you’ll be on tour with. We also host many other events including Customer Appreciation, cruise events, Single Traveler Socials, and more.

In our office, we have a Wall of Fame for those who have traveled with us on 20+ tours or cruises! We enjoy the opportunity to honor those who have reached such an achievement in world exploration.

In-House Travel Agent and Custom Group Tours

For those seeking a more personalized travel experience, SUN TOURS’ in-house travel agent offers custom planning services, ready to craft the perfect itinerary for any destination, from serene Caribbean cruises to the majestic Swiss Alps .

This option gives you the ability to dream it and do it. SUN TOURS in Albuquerque can provide you with the perfect trip for your hobby group, church, residential community, team, or any other group.

If you’re not planning to travel with a group, we can plan your solo travel experience as well. Our in-house New Mexico travel agent is experienced, professional, and motivated to create the tour or cruise of your dreams. With our volume of bookings and expertise, we can secure great prices for you so that you can get the most out of your trip.

More Than Just a Tour Company in Albuquerque

In essence, SUN TOURS in Albuquerque is more than just a tour company in Albuquerque; it is a gateway to the world, offering journeys that are meticulously planned, richly experienced, and deeply cherished. It’s also a hub to form connections with those in your area who are interested in exploring the globe as well. Our staff will often recognize you, remember your names, and even be able to create great memories with you on tour! There’s no big corporation, assigning you a number. With SUN TOURS, every destination is an opportunity for discovery, every journey an avenue for enrichment, and every traveler a cherished member of their global family.

Are you ready to join us on one of our fantastic journeys? Explore our destination tours !

Book Your Next Adventure

SUN TOURS visits over 100 destinations annually and all 7 continents every 18 months. If one of our group tours doesn’t meet your needs, we offer custom individual and group tours through our in-house travel agent!

If traveling from outside of New Mexico, no worries! We can accommodate your travel to meet with our groups.

For Arizona residents, we invite you to explore our sister company, Pleasurebent Tours at PleasurebentTours.com !