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Blog / Global Mobility / Business Travel / 8 Corporate Travel Risk Management Software & Tools for 2024

Global Mobility

Business travel, 8 corporate travel risk management software & tools for 2024.

Navigating the world of corporate travel can feel like steering a ship through stormy seas. With potential risks lurking around every corner--from health and safety issues to legal and financial concerns-- having a steady hand on the wheel is a top priority. The good news? The right corporate travel risk management strategy can act as your compass, helping your business journey safely, smartly, and efficiently.

Corporate travel risk management is a proactive, comprehensive strategy to identify, assess, mitigate, and manage risk and emerging threats associated with business travel. Organizations create policies and leverage tools to plan ahead, protect their business, and keep employees safe from hazards such as health risks, individual and corporate security threats, natural disasters, and other unexpected situations that could arise during travel.

To aid in navigating these complexities, we’ll explore corporate travel risk management, delve into the importance of managing these risks effectively, pinpoint strategies that support employees, and highlight the top eight software and tools on the market for 2024.

TL;DR Top 8 Corporate Travel Management Tools & Solutions

• International SOS
• FocusPoint International

What Are Travel Risk Management Solutions?

Travel risk management solutions are software tools, services, and strategies designed to help companies better manage and mitigate the potential risks their employees may encounter when traveling for business. 

Let’s explore these solutions’ different aspects and benefits:

• Risk Assessments : A detailed analysis of potential and common travel risks, from health and safety hazards to security threats and geopolitical instability, based on the destination, duration, and nature of the business trip. Proactive risk assessment help companies formulate effective mitigation strategies, which helps employees feel confident in their employers’ travel program.
• Real-time Alerts and Updates : These platforms monitor global events 24/7 and deliver real-time notifications about potential threats or disruptions. Real-time updates enable companies to react promptly to unforeseen events, ensuring a timely and accurate response, thereby safeguarding employee well-being.
• Travel Itinerary Tracking: These features enable employers to track and monitor their employees’ travel in real time. Itinerary tracking enables rapid company response during crises, significantly reducing response times and enhancing overall crisis management.
• Emergency Response and Assistance : These services provide quick and efficient support in an emergency, ranging from medical assistance to evacuation services to emergency hotlines for on-the-spot. With emergency assistance features, businesses can ensure their employees receive immediate help in crises, underscoring the company’s commitment to employee safety.
• Training and Education: These platforms train employees by providing information on cultural norms, safety protocols, security resources, and more about their destination, contributing to improved travel experiences and increased employee confidence and satisfaction.

The benefits of using these solutions are multifaceted. For companies, it translates into duty of care compliance, potential cost savings, and the peace of mind that business travelers are protected. For the employees, it ensures a safer, more secure travel experience, which can lead to higher job satisfaction, productivity, and travel safety.

Types of Risks These Tools Address

Travel risk management solutions cover a broad spectrum of risks that could affect traveling employees and the companies they represent.

Health and Safety Risks

In today’s interconnected world, health and safety risks can range from pandemics, such as COVID-19, to region-specific diseases, such as malaria, in particular tropical regions. Natural disasters like hurricanes, earthquakes, or floods can also pose significant health and traveler safety risks.

Travel risk management solutions provide real-time health alerts, vaccination requirements, and even climate-related information to help companies and travelers make well-informed decisions about their travel plans.

For example, if an employee plans to travel to a country experiencing an outbreak of a contagious disease, the company can postpone the travel or take necessary precautions to ensure the employee’s health and safety.

Security and Personal Safety Risks

Security risks encompass a broad spectrum of threats ranging from terrorism, political instability, and civil unrest to high crime rates or even localized incidents of violence.

Travel risk management tools provide detailed security assessments, enabling companies to understand the security landscape of each destination. For example, if an event planner organizes a conference in a city where protests occur, the tool will alert stakeholders to consider changing the venue or implementing extra security measures.

Legal and Compliance Risks

Every country has unique laws and regulations; non-compliance can lead to severe consequences, including fines, imprisonment, or deportation. These could involve visa requirements, customs regulations, or specific local laws that could be entirely foreign to the traveler. Travel risk management solutions offer insights into these compliance requirements, helping companies avoid legal troubles.

Financial and Reputational Risks

Financial risks for corporate travel may involve currency fluctuations, potential theft or loss, or even the economic instability of the destination. In addition, irresponsible behavior from employees during business trips can damage the company’s reputation, both locally and globally.

Travel risk management tools help by providing financial risk assessments and enforcing ethical travel policies. For instance, these tools can help companies prepare for potential currency fluctuations that affect the travel budget. Additionally, they can implement ethical guidelines for employee behavior during business travel, helping uphold the company’s reputation.

Decoding the Blueprint: Key Features To Look For In A Travel Risk Management Company

To safeguard employees and secure businesses during corporate travel, look for a travel risk management company that offers comprehensive, agile, and intuitive solutions. Let’s dive into the key features that make a solution stand out:

Real-Time Alerts and Updates

An excellent travel risk management company will provide real-time alerts and updates about potential risks in the selected destinations. These alerts can cover various issues, including health and safety alerts (like disease outbreaks or natural disasters), security alerts (such as protests or terrorism threats), or even travel advisories and restrictions issued by official bodies. These real-time notifications enable companies to take immediate actions to monitor potential threats or make necessary adjustments to their travel plans, thereby minimizing risk and ensuring employee safety.

Comprehensive Risk Assessments

Comprehensive risk assessments evaluate the potential risks across multiple dimensions, including health, safety, security, legal, and financial risks. This holistic view of risk helps companies make informed decisions, prepare contingency plans, and build robust travel risk management strategies.

For example, a comprehensive risk assessment might reveal that a chosen destination has high crime rates, an unstable political environment, or stringent local laws unfamiliar to the traveling employees, thus informing decision-making.

Health, Safety, and Security Data

The best travel risk management companies also provide extensive health, safety, and security data for each destination, including information on disease prevalence, vaccination requirements, crime rates, or terrorism threats. Such data helps businesses understand the potential hazards and equip their employees accordingly.

Legal and Compliance Information

Travel risk management companies can help businesses stay abreast of each destination’s legal and regulatory requirements, from visa rules and customs regulations to local laws travelers must follow. For example, some countries may have strict laws regarding social behavior or dress codes that might be unfamiliar to traveling employees. Access to such legal information can prevent compliance issues and protect the company from legal penalties.

Financial Risk Analysis

Financial risk analysis tools help companies plan and manage their travel budgets effectively, considering factors such as currency exchange rates, the economic stability of the destination, and potential financial threats like theft or loss. A good travel risk management company will offer these financial risk analysis tools, cutting businesses travel costs while ensuring the financial safety of their employees.

By incorporating these features, travel risk management companies provide an all-inclusive shield that protects businesses and their employees from many potential travel risks.

Best Corporate Travel Risk Management Solutions for 2024

There’s never been a safer time to travel to business, not because the world is suddenly perfect, but because modern companies are leveraging advanced technology to provide a new level of oversight, real-time data, and innovative methodology to ensure the highest level of safety possible. 

In the upcoming section, we’ll explore the best corporate travel risk management solutions for 2024, each offering unique and effective ways to safeguard business travel processes.

We’ll review the most advanced software and platforms designed to streamline travel arrangements, monitor risks, and prioritize safety—tools revolutionizing how businesses approach travel risk management.

Our goal is to guide you through the features and benefits of each solution, empowering your business to navigate corporate travel with confidence and resilience. So, let’s dive in and discover how these corporate travel sites shape the future of safe, efficient, and secure business travel.

1. AltoVita

AltoVita integrates business travel, relocation, and corporate housing on one efficient platform. AltoVita places a duty of care at the heart of its business and believes it should be easy for businesses to prioritize safety, security, and well-being. The company’s commitment to duty of care aims to reassure clients and employees about every property listing.

AltoVita leverages a global network of trusted suppliers and partners to deliver real-time risk alerts, health, and safety data, along with extensive, thoroughly researched destination guides. While the rise of alternative apartments brings employees flexibility, space, comfort, culture, and increased productivity, it also brings up some safety concerns like a lack of infrastructure compared to a hotel and risk factors that exist in local neighborhoods but not business districts. AltoVita solves for those challenges by ensuring safe accommodations with a multi-layered vetting approach and proprietary pre-inspections that ensure accommodations are safe. AltoVita's commitment to duty of care goes the extra mile to reassure clients and employees about every property listing. It is an all-in-one solution that helps businesses streamline travel-related processes while ensuring employees’ well-being and safety.

Top Features for Risk Management

• In-depth, comprehensive risk assessments catering to diverse travel profiles
• All properties are fully vetted and verified to provide duty of care and compliance, backed by an extensive Four-Tier Quality Control system.
• A robust filter system that meticulously checks property amenities, descriptions and more
• Proprietary partnership with Breezeway that awards safety badges to reviewed and approved apartments
• Transparent, cloud-based data streamlined on one platform so all details are immediately and publicly accessible
• Pre-stay checks and robust digital safety verification measures
• Real-time risk monitoring and instant alerts to keep businesses informed and proactive
• Exclusive access to a meticulously-vetted network of global suppliers and partners, ensuring quality and reliability
• 24/7 customer line and support

2. International SOS 

International SOS , a global force in medical and travel security services, offers a holistic approach to executive protection and risk mitigation. With extensive health, security, and logistics knowledge, they offer integrated solutions designed to help businesses protect traveling employees.

• Real-time travel alerts and intelligence to keep travelers informed about potential risks
• 24/7 access to an extensive network of medical and security professionals
• Comprehensive pre-travel advice and online training modules for employees, empowering them with knowledge and preparedness

 3. Navan

Navan , previously known as TripActions, is an all-in-one business travel solution and expense management that provides companies with travel booking, real-time safety updates, 24/7 traveler support, and more. Navan’s commitment to user experience and safety has made it a popular choice for companies seeking a seamless, integrated business travel management solution.

• An intuitive travel booking platform with integrated risk alerts, facilitating safe and compliant travel logistics and planning
• Real-time safety updates, ensuring that travelers and organizations are always informed about potential risks
• 24/7 traveler support, offering immediate assistance whenever and wherever needed

4. Crisis24

Crisis24 is a GardaWorld company that offers extensive security services, including travel risk management. With over 55 years of experience and infrastructure in 45 countries, Crisis24 has taken risk management by storm, enabling large companies to mitigate threats and confidently conduct their operations at home and abroad. Backed by its Global Operation Centers and always-on intelligence, its powerful Crisis24 Risk Management Platform combines everything companies need to ensure their people’s and assets’ safety and fulfill their duty of care responsibility.

• Comprehensive risk assessments
• Real-time alerts and security intelligence
• Emergency response and assistance

5. Everbridge

Everbridge offers critical event management solutions that help organizations protect their people and operations from unexpected disruptions. Their suite of tools is designed to anticipate and manage potential threats before, during, and after they occur. With an emphasis on global coverage and real-time intelligence, Everbridge ensures that your employees are protected no matter where their next business trips or travels may take them.

• Risk intelligence provides real-time information on global threats
• Comprehensive incident management that enables effective and swift responses to disruptions
• Location-based alerts provide relevant and timely notifications to employees based on their current or future travel locations
• Employee communication and wellness checks facilitate two-way communication and ensure safety of traveling staff

OnSolve presents travelers with a robust crisis management platform encompassing real-time alerts, location tracking, and incident management, making it a comprehensive tool for safer corporate travel. With OnSolve, businesses can stay one step ahead of potential threats and swiftly manage any arising incidents.  

• Real-time risk alerts and actionable intelligence aid in the prompt decision-making process
• Advanced location tracking for travelers, ensuring immediate response during emergencies
• Robust incident management tools, facilitating efficient crisis response and recovery

7. Collinson

Collinson is a global leader in the provision of travel experiences and assistance. They offer tailored solutions for travel risk management, combining extensive experience in medical aid and security with cutting-edge technology.

• Bespoke risk assessments based on individual traveler profiles, allowing for personalized risk management strategies
• Real-time travel alerts keep travelers informed
• Access to a global network of medical and security professionals
• 24/7 worldwide assistance and response services

8. FocusPoint International 

FocusPoint International specializes in travel risk management, crisis response, security awareness, and consulting. Their comprehensive approach to risk management includes pre-travel advisories, real-time alerts, and immediate crisis response. FocusPoint’s global network of professionals is dedicated to ensuring the safety and well-being of travelers, making it a reliable partner for businesses worldwide.

• Pre-travel advisories empower travelers with the knowledge they need to navigate potential risks
• Real-time risk alerts
• Immediate crisis response

9. TravelPerk

TravelPerk is a cutting-edge travel management platform that offers a unique blend of flexibility, comfort, and safety. TravelPerk offers proactive travel safety features and round-the-clock support.

• TravelSafe API provides real-time updates on COVID-19 restrictions and guidelines
• 24/7 traveler support includes immediate assistance in case of travel disruptions or emergencies
• Compliance checks and travel policy management ensure every trip is within guidelines
• Advanced reporting and analytics provide insights into travel spending, trends, and potential risks

Travel Risk Mitigation Strategies and Best Practices

Embarking on a journey of corporate travel risk management isn’t just about having the right tools. It also requires implementing effective strategies and best relocation management practices.

Here are some key ways your organization can boost its travel risk management game:

Develop a Travel Risk Management Policy

A robust travel risk management policy is your organization’s anchor, providing clear guidelines and processes to address potential travel risks. This policy should cover:

• Pre-travel risk assessments: A thorough check of travel advisories, health warnings, local customs, and security concerns associated with each destination. Use online resources like the U.S. Department of State’s Travel Advisories or the CDC’s Travel Health Notices.
• Risk mitigation strategies: Implement procedures for common risks such as loss of travel documents, data security, and health emergencies. For example, encourage the use of VPNs for secure internet access and have a plan for quick passport replacement.
• Emergency response plans: Designate contact points within the organization and provide employees with the contact information of local embassies or consulates. Ensure procedures for emergencies like medical crises, natural disasters, or political unrest are laid out.
• Post-travel reviews: Establish a system to record and review incidents that occur during a trip. Analyzing these instances can lead to improved strategies in the future.

Ensure this policy is communicated and understood across your organization so everyone knows their roles and responsibilities in managing travel risks.

Pre-Travel Preparations and Employee Training

 Equip traveling employees with the necessary knowledge and tools to handle potential risks:

• Destination Briefing: Provide detailed briefings on the specific risks associated with their travel destination, including health risks, political situations, cultural nuances, and local laws.
• Contact Information: Compile essential contact numbers, including local emergency services, consulates or embassies, company emergency contacts, and international helplines for banks or credit card companies.
• Emergency Response Training: Regularly conduct training sessions on emergency response, first-aid, cybersecurity, and crisis communication. Consider partnering with specialized training providers for hands-on scenario training.
• Travel Risk Management Software: Utilize travel risk management software to update employees with real-time alerts and guidance throughout their journey.

Partner with Travel Risk Management Service Providers

Travel risk management service providers offer expertise and advanced tools that aid companies in assessing, monitoring, and mitigating travel risks:

• Real-time Risk Alerts: Providers can monitor global events and deliver real-time alerts about potential disruptions or threats, allowing your company to make informed decisions.
• Comprehensive Risk Assessments: These firms provide detailed assessments of country-specific risks, including geopolitical stability, health infrastructure, crime rates, etc. Use this data to shape your travel policies and strategies.
• Expert Guidance: Service providers often offer 24/7 support and advice to the organization and the traveling employees. They can help you navigate complex situations and ensure your employees are never alone in a crisis.
• Employee Tracking: Many providers offer tracking solutions to monitor employees' locations. This feature is critical during emergencies for swift location and communication.

By incorporating these practical strategies and best practices, you can create a holistic and effective travel risk management program, ensuring the safety of your employees during corporate travels.

Choose the Best Corporate Travel Risk Management Solution for Your Business

Navigating corporate travel's vast and often unpredictable sea becomes far more manageable when equipped with the proper tools and strategies. The key to effective travel risk management is proactivity. 

By integrating a comprehensive travel risk management solution into corporate travel policy and procedures, business leaders ensure safer voyages for their team members and contribute to their confidence, productivity, and overall job satisfaction.

AltoVita, a proven leader in this realm, offers a comprehensive suite of solutions tailored to the diverse needs of corporations and corporate travelers. Leveraging real-time alerts, extensive risk assessments, and robust support, AltoVita assists companies in confidently chartering the potential challenges that business travel may present, ensuring a smooth journey toward achieving their business goals.

These responses to commonly asked questions aim to deepen your understanding of this crucial aspect of corporate travel management.

What is risk management in travel?

Travel risk management is a proactive approach that organizations take to identify, assess, and mitigate potential risks associated with their employees’ business travel, including a broad range of threats, from health and safety and security concerns to legal and ethical obligations, compliance issues and financial and reputational risks. The objective is to ensure the well-being and safety of traveling employees and reduce the likelihood of disruptions or adversities during their travel.

Why is travel risk management critical?

Travel risk management is essential to ensure the safety and well-being of employees who travel for business purposes. It helps organizations anticipate potential travel risks, create contingency plans, and respond promptly to emergencies or changes in the travel environment. Additionally, it aids in compliance with duty of care obligations, protecting the organization’s reputation and minimizing potential legal liabilities.

How do you do a travel risk assessment?

A travel risk assessment involves systematically identifying and evaluating potential travel destination or journey risks. The evaluation may include health and safety risks (like disease outbreaks or natural disasters), security risks (crime rates, political instability), legal and compliance risks (local laws and regulations), and financial risks (currency fluctuations, economic instability). It typically involves steps like data security, risk identification, risk analysis and evaluation, and formulating risk mitigation strategies.

What is an example of a travel risk?

Travel risks can come in many forms. A health risk could be a disease outbreak in the destination country. A security risk might be high crime rates or political instability in a region. Legal troubles can include non-compliance with local regulations, while a financial risk might involve sudden currency fluctuations or economic instability. Natural disasters, such as earthquakes or floods, pose significant travel risks. These are all situations that a comprehensive travel risk management plan would anticipate and prepare for.

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6 best travel risk management companies

What are travel risk management companies, travel planning and risk assessment.

• Threat identification: you want a platform that’ll help you identify issues
• Contingency planning: for if something comes up unexpectedly
• Itinerary management: so your employees don’t have to worry about the details of their travels
• Risk assessment : to understand potential risks and how to deal with them

Protection for employees and corporations

• Responsive security intelligence: for proactively monitoring global incidents
• Employee tracking : for locating and monitoring traveling employees
• Operational support: for quick evacuation and meeting obligations to care for your employees in real-time

Reaction and recovery in case of crisis

• Response management: to plan crisis management for emergency situations
• Incident logging: to identify common travel risks and map areas of failure
• Crisis support: to support employees during natural disasters or any other crisis
• Business continuity: to mitigate impacts and ensure operations continuity
• Medical assistance: to coordinate and manage medical treatment for employees
• Damage limitation: to cover employee injury or property damage

Governance to ensure you’re following all the rules

• Risk tolerance: to identify acceptable risk levels
• Duty of care obligations: for fulfilling legal obligations to keep employees safe
• Document stakeholder engagement: to facilitate the right discussions

Does my company need a travel risk management company?

• Common risks: Some of the most common risks that employees face during foreign travel include terrorism, local law compliance requirements, country entry requirements, natural disasters, money, political instability, and health. In order to avoid encountering any of these issues, you’ll need to keep up to date with travel advisory updates for the destination country.
• Health risks: Medical emergencies can strike at any time, and medical standards vary depending on which part of the world your staff are in. Businesses must provide employees with sufficient travel medical insurance and other preventive measures before the trip begins. Also, make sure your insurance covers any pre-existing conditions of your traveling employees.
• Immigration and customs risks: Global mobility planning is another area that needs attention. As an organization, it’s your duty of care obligation to help employees obtain the correct visa, provide proof of accommodation, trip purpose, and departure details. Be familiar with custom authority requirements as policy violation runs the risk of item confiscation, arrest, or deportation.
• Local legislation risks: Traveling employees need to be aware of the local laws of the country they are traveling to. Ignoring these laws may end in penalties and even criminal offenses.

Features to look for in a travel risk management company

• Data-driven insights: Does the company allow you to enhance employee experience with forecasts from existing data sources? Does it collect information on your corporate travel to help improve your experience? Having these insights enables you to predict potential issues, offer solutions, and reduce travel plan changes.
• End-to-end assistance: A travel risk management solution provider should be able to handle end-to-end processes, from pre-travel approvals to post-travel analysis. This will help you to get a complete picture of the risk management workflow.
• Accessible and flexible: You should also evaluate if your traveling employees can access the risk management portal in real-time. Your ideal platform should be able to help you minimize travel costs while ensuring employee safety. Also, look out for flexible solutions—it's important to opt for an agile solution.

The best travel risk management companies

1. travelperk.

• FlexiPerk: FlexiPerk allows business travelers to book flights, hotels, and cars that can be cancelled quickly and easily–with 80% of the fare refunded. It enables organizations to book freely in the knowledge they’re protected if plans change.
• Pre-travel planning: TravelPerk’s TravelCare offers real-time alerts, updates, COVID-19 travel restrictions, vaccination requirements, and local guidelines so that you know what precautions to take before traveling. These alerts enable travelers to modify travel plans quickly and easily.
• Duty of care solutions: Thanks to TravelPerk’s integration with International SOS , you can now ensure your traveling employees are fully covered. Get in-depth trip reporting and travel alerts, plus manage evacuation and auxiliary services—all from a single portal.
• Traveler tracking: TravelPerk’s built-in corporate travel tracker offers a 360-degree view of business trips and employee compliance. This helps businesses and travel managers with numerous teams on the go.
• 24/7 support: The on-demand travel support team works round the clock to answer your queries within 15 seconds . Get 1-1 concierge services , make group bookings , and manage business travel quick as a jet.

2. Collinson

• Core program: The core program is designed to fit your business needs by offering services such as pre-travel risk assessment, traveler tracking, advice, and support along with medical and security assistance.
• Traveler assistance: Collinson helps you fulfill responsibilities and reduce risks with seamless traveler and wellbeing assistance solutions such as airport assistance, executive protection, identity assistance, digital healthcare, wellness, and global travel management.
• Remote site assistance: Collinson also supports businesses with 24/7 security monitoring, remote medical assistance, traveler tracking, and occupational health services.
• Risk consulting: Corporate travel challenges vary depending on multiple factors. That’s why Collinson’s risk consulting offers custom pandemic planning, medical emergency response, risk screening, and evacuation planning solutions.
• Travel risk success framework: Anvil doesn’t believe in a one-size-fit-for-all risk management approach. That’s why they use a travel risk success framework to create travel programs suitable for businesses with varying needs.
• Travel risk management technology: Anvil’s Riskmatics® platform helps businesses prepare for unforeseen events with 360-degree threat awareness and dynamic intelligence. The complete product suite offers real-time global data insights and offers needs-specific custom solutions.
• Travel risk management services: Anvil also offers a variety of services, including pre-travel assessment, journey management, travel policy consultancy, wellbeing programs, and safety advisory.

4. FocusPoint International

• CAP™ travel assistance plans: These plans make your employees’ travel experience smoother with destination-specific information, on-time advice, and assistance. You can access the information on the web and mobile applications. Focus Point International also offers evacuation services that avoid the hassle of the claims process, reimbursements, or subrogation.
• Areas of focus: The expertise of the FocusPoint International team lies in travel risk intelligence, security evacuation, travel tracking, and medical evacuation. They closely work with insurance, travel, and corporate players to ensure a seamless employee experience abroad.
• Safety and security resources: CWT has created dedicated resources to help travelers to be aware of COVID-19 related and other unexpected emergencies. Their cutting-edge technology lets you locate and support employees during an emergency.
• Data security: The global cybersecurity team at CWT helps your employees navigate data threats and security issues. Their security awareness and compliance program ensure information confidentiality, integrity, and availability.
• International SOS: CWT has partnered with International SOS to offer extra support to corporate travelers from the LGBTQ+ community . They seek to ensure maximum risk mitigation with robust contingency plans to ensure your employees feel safe when traveling.

6. Corporate Travel Management (CTM)

• Traveler tracking: CTM enables organizations to track employees in real-time via travel itineraries.
• Pre-trip risk assessment: CTM’s easy-to-manage pre-trip approval solutions allow you to create customizable pre-trip approval workflows. Such robust assessments help you reduce risks and travel costs.
• Travel risk alerts: CTM keeps travelers informed about potential travel risks via SMS, notification, or email.
• Mobile booking and trip management: Whether you want to enable employees to self-book trips or check travelers’ safety, you can do it all with a single click from the CTM mobile app.

Click below for a more detailed comparison between both platforms:

The best travel risk management apps, 1. travelperk trip assistant app.

• Book, manage, and report on global travel with TravelPerk’s full service platform available anywhere, anytime on your smartphone
• Get the latest travel safety information for every trip including details of health and vaccination requirements
• Dedicated Customer Care agents are on hand 24/7 , ready to offer support and security assistance in emergency response situations
• Post-booking tracking and alerts for travel managers
• Access travel up-to-date requirement information by country

See how TravelPerk makes business travel stress free

• Overview of all corporate traveler and their details
• Custom travel alert messaging gives individual updates and delivers travel risk alerts via sms for weather, travel restrictions and quarantine requirements
• Travel approvals for travel managers allowing them to instantly approve travel no matter where they are
• Travel policy changes in the app allows travel managers to change their policies without needing to contact support teams

3. Athena Risk Management App

• In-country reports in near real-time to give travelers the latest security information
• Country assistance including travel check-in and safety requirements
• SOS assistance and a tracker that pinpoints travelers’ locations to within 20 meters and the ability to request emergency assistance 24/7 in case of a threat or natural disaster
• Multi-language selection for accessibility for app users all over the world

Wrapping up on the best travel risk management companies

Make business travel simpler. Forever.

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Discover Solace Secure

Experience travel risk management, done better.

A complete solution for travel risk management

Strengthen your organisations security processes with Solace Secure, a comprehensive risk management solution designed to address the diverse challenges of modern business landscapes.

Backed by a team of specialists available 24/7 and with security personnel operating in over 191 countries, our platform offers unparalleled protection and peace of mind.

Try Solace Secure for free for 14 days

User Tracking

Business Travel Check-Ins

Facilities Monitoring

Analytics & Bespoke Reporting

Intelligence

Real-Time Location Risk Alerts

Automated Pre-Travel Advisory

Powered by Human Intelligence

Crisis Response

24/7 365 Security Ops Centre

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Security Teams in 191 Countries

Evolving threats demand proactive measures

Trusted by over 3 million global users, including Fortune 500 and FTSE 100 organisations, governmental bodies and leading NGO’s .

Our advanced travel risk management platform equips you with the tools and insights to tackle emerging risks effectively. Stay compliant with regulatory requirements and industry standards, securing your business continuity planning and operational resilience.

Timely information is critical in safeguarding your organisation against global threats. Solace Secure’s advanced monitoring tools keep you vigilant, providing real-time updates on potential risks. As an ISO 27001 accredited platform, we prioritise data security, so you can focus on what matters most – your business.

In times of crisis, seamless coordination is paramount. Solace Secure’s crisis management tools ensure a coordinated response and streamlined communication, enabling effective emergency preparedness and rapid decision-making.

Solace Secure’s global security network operates in 191 countries, offering invaluable local expertise and support. Gain a clear, panoramic view of your security landscape with user reporting and global insights, providing the bigger picture faster.

Worried about complex data integration? Our platform ensures full data integration support and comprehensive training, ensuring a smooth onboarding process for your team.

The platform seamlessly integrates with Single Sign-On (SSO) compatibility with Okta elevating security measures for organisations.

Embracing SSO not only streamlines the authentication process but also enhances data protection by centralising user access controls.

Data security lies at the core of our commitment to safeguarding your organisation’s critical information.

Solace Secure holds the esteemed ISO 27001 accreditation, a testament to our dedication to upholding the highest standards of information security.

With ISO 27001 compliance, our platform adheres to robust practices, ensuring the confidentiality, integrity, and availability of your valuable data.

Seamless Integration with Travel Data Feeds

Travel Risk Solutions Tailored to Your Organisation

We understand that one size does not fit all. So, even if you don’t already have a travel data feed listed above, our integration team will work with you to build a compatible solution – allowing you to strike the perfect balance between security and end-user convenience.

Create automations aligned to your processes, with automated country risk intelligence and security notifications to ensure your processes remain aligned and responsive to potential threats.

Watch Solace Secure in action

Superior by far

“We have trialled all leading providers in the market and found your technology solution to be superior by far.”

Enhanced Overwatch for Robust Travel Risk Management Policies

If your teams work in unstable or complex environment – you need a provider that has a proven capability working in high-risk locations.

With a deep-rooted heritage in navigating complex environments, this gives us unparalleled knowledge of the challenges presented in a world marked by increasing instability.

Book a Call Today

Don’t let complex risk management processes hinder your security strategy. Connect with our risk management specialists today, and experience the Solace Secure difference firsthand.

Travel Management Software

Find the best Travel Management Software

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Showing 1 - 20 of 103 products

Center Expense

Center helps businesses gain real-time visibility into spending and manage corporate cards, corporate travel, and all employee expenses in one place. Used and loved by spenders, travelers, and finance teams alike, Center lets you ... Read more about Center Expense

5.0 ( 13 reviews )

SureMileage

SureMileage is software that helps businesses automatically track mileage and calculate expenses. It is designed to ensure reimbursements are accurate and can integrate with existing accounting and payment solutions. SureMileage p... Read more about SureMileage

4.8 ( 12 reviews )

TravelBank is a cloud-based expense reporting solution for corporate travel. It helps small and midsize businesses to manage flights, accommodations and other travel expenses, and also provides automated expense reports and direct... Read more about TravelBank

4.7 ( 226 reviews )

We’re making it easier, faster, and cheaper to book business trips and keep travelers safe and happy. The result is a smoother booking and travel experience for everyone, that also gives businesses all the control they need. Wit... Read more about TravelPerk

4.7 ( 405 reviews )

Egencia is a modern corporate travel management system for the fast-changing travel landscape. Egencia provides features to manage travel risk, support traveler well-being, and maximize ROI in your business travel program. - Comp... Read more about Egencia

3.9 ( 51 reviews )

Goodwings is a powerful tool that combines travel management and sustainability, offering a comprehensive solution for responsible business travel. The platform allows businesses to explore more environmentally friendly travel opt... Read more about Goodwings

4.9 ( 8 reviews )

ITILITE is an AI-powered unified corporate travel and expense management solution that helps companies automate their travel and expense processes end-to-end, optimizing efficiency and reducing business travel costs. The platform’... Read more about Itilite

4.5 ( 84 reviews )

Toogo is a cloud-based tour operator software designed to help travel agencies create new products, market them online via websites and manage bookings. The key functionalities include a trip builder, sales management, logistics m... Read more about Toogo

4.8 ( 33 reviews )

Mobilexpense MXP

Mobilexpense MXP is the all-in-one travel spend management solution provider for large multinationals... and so much more. Mobilexpense MXP’s uniquely flexible SaaS solution simplifies business travel for employees, HR and Finance... Read more about Mobilexpense MXP

4.4 ( 9 reviews )

SalesTrip is a cloud-based travel and expense tracking system on Salesforce, helping organizations simplify and better manage business travel and spend. The platform enables employees to save time by searching, booking and expensi... Read more about SalesTrip

4.8 ( 13 reviews )

Expensya is a cloud-based travel management solution that helps enterprises streamline the entire expense reporting lifecycle, from generating electronic invoices to handling reimbursements. Employees can utilize the optical chara... Read more about Expensya

4.3 ( 425 reviews )

An online employee expense software with a strength for recovering Canadian Value Added Taxes (i.e. GST/HST & QST) and lowering the processing time with functionalities such as an distance calculator, bank card upload with a direc... Read more about Advataxes

4.3 ( 79 reviews )

Thomalex is a cloud-based solution that helps small to mid-size travel agencies and travel management companies build and run online booking engines. It allows end-users to create personalized profiles and receive frequent flyers ... Read more about Thomalex

webexpenses

Webexpenses is a cloud-based travel management solution that enables businesses to streamline operations related to invoicing, corporate travel, expense auditing and more. It provides mobile applications for Android and iOS device... Read more about webexpenses

4.5 ( 279 reviews )

REZY360 is a cloud-based travel management solution that enables businesses to streamline processes related to client communications, email marketing, customer databases and more. The profile management system lets administrators ... Read more about REZY360

No reviews yet

Ezus is a travel management software that helps organizers create custom events and travel plans. The platform enables organizations to design budgets and programs. Ezus assists users with handling customer information using ... Read more about Ezus

4.6 ( 35 reviews )

Intelledox is a low-code, cloud-based content and workflow automation (WCA) solution designed to transform B2C operations and improve customer engagement. Businesses and governmental organizations can streamline complex processes ... Read more about Intelledox

4.7 ( 10 reviews )

TrackEx is a cloud-based travel and expense management solution that streamlines business travel booking and expense reporting for companies. The product helps streamline travel and expense management workflows for finance teams, ... Read more about TrackEx

5.0 ( 1 reviews )

Signature is a cutting-edge cloud-based ERP solution designed specifically for travel agencies and holiday planners. From small businesses to large enterprises, Signature provides comprehensive features to streamline reservations ... Read more about Signature

4.8 ( 21 reviews )

XpenseCo is a travel and expense management software designed to help businesses of all sizes manage corporate bookings and claim reimbursements. Administrators can view upcoming or canceled reservations and track expenditures for... Read more about XpenseCo

4.0 ( 1 reviews )

Zoho Expense

BILL Spend & Expense (Formerly Divvy)

Travel expenses might not be the largest cost component in your company’s accounting books, but it’s definitely a difficult one to track and control. Even after laying down a clear set of travel policies, ensuring that every corporate traveler follows the best practices is not certain.

To ensure that corporate travelers are following travel policy guidelines, managers need visibility into their spending patterns and purchase decisions. The management needs to set up approval workflows to verify that travelers are purchasing from the preferred carriers and suppliers. Finally, spending limits need to be defined and expenses tracked for compliance reporting.

Managing all of these tasks manually can be a huge administrative burden for managers. To drive efficiency, they should use travel management software that comes with functionalities such as approval workflows, booking, and expense reporting.

In this buyers guide, we’ll take a closer look at the features and benefits of travel management software to help you find the right one for your business.

Here’s what we’ll cover:

What is travel management software?

Common features of travel management software, what type of buyer are you.

Benefits and potential issues

Key considerations when selecting travel management software

Travel management software is a tool used to manage business travel requests and expenses. Corporate travelers can use the tool to self-book flights, cars, and hotels from approved providers via their profile dashboards, while management can use it to check employee compliance with travel policies, analyze expense trends, and identify cost improvement areas.

User profile dashboard in Concur ( Source )

Travel management software comes with functionalities that reduce the administrative burden that arises out of messy paperwork. Let’s look at some of the common features:

Travel management software can be used by small and midsize businesses (SMBs) as well as large enterprises. Let’s look at the chief concerns of these two buyer groups:

Small and midsize businesses: Since travel expenses of SMBs are not the largest cost component in their account books, these buyers shouldn’t select a travel management solution simply because it's rated highly by other companies. They can start out with a cloud-based tool that offers the basic features and are available on lower monthly subscription plans. Correspondingly, integrations are something these buyers can overlook at the initial stages, until they are confident that a dedicated tool for this function is useful.

Large businesses: Typically, these buyers already have software tools to handle core functions such as human resources (HR), accounting, and customer relationship management (CRM). Travel management as a function needs to be closely tied to these core processes to ensure transparency and consolidation of processes. Thus, extensive integrations with other business applications become a key requirement for this buyer group.

Benefits of using travel management software

Travel management software helps in automating the management of corporate travel booking, allowing your finance department and team manager to focus on more strategic tasks rather than manually tracking expenses and compliance issues for every employee.

Improves travel policy compliance: The tool offers reporting dashboards that allow managers to track and trace the causes of non-compliance with their company’s travel policies. Managers can quickly identify areas where most users find it challenging to follow compliance, and suggest appropriate remedial actions.

Lessens administrative burden: By allowing users to self-book, raise approval requests, and upload expense receipts, the tool relieves the finance team from repetitive tasks, allowing them to focus on analyzing expense trends and suggesting cost improvement strategies.

Besides analyzing the features and understanding the benefits, businesses should keep a few additional factors in mind when purchasing travel management solutions.

Let’s look at some of them:

Mobile access: Does your business need to allow users to book and manage travels while on the go? If yes, then you should check whether the software is accessible from iOS and Android mobile devices. Using the mobile dashboards, travelers will be able to book flights and accommodation, capture and upload travel expense receipts, and receive booking status alerts directly on their phones. One caveat is that you should check whether the features of the mobile version are at par with that of the web version.

Integrations: Integrations become important when you’re managing large user groups. For instance, with a travel management software that integrates with your company’s HR solution, you’ll be able to seamlessly share details of employees between the two systems. Likewise, integration with accounting solutions allows you to update your company's account books with travel expense data imported automatically from the travel management solution.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They were obtained from sources believed to be reliable at the time of publication.

The 5 pillars of travel risk management software 

The world is full of uncertainties. Your traveler’s safety shouldn’t be one of them. 

A travel risk management software doesn't just arm your travelers with information – it’s a safeguard against the unknown. No really. That’s what it’s designed to do. 

The safer your employees feel on the road, the more relaxed and productive they’ll be. Say hello to improved staff retention and streamlined travel experiences.  

Still not convinced? Here’s how it’s possible. 

1. Duty of care means staying aware 

Your business has a commitment to duty of care . And to keep your travellers safe, they need to feel safe. 

A reliable travel risk management platform will give your travellers (and you) peace of mind on the road. At best, having that technology might save your employees from getting stranded at the airport after a cancelled flight. At worst, it'll save your travellers from getting stranded in an unsafe destination. Here’s how: 

Risk assessments 

The best way to ensure your traveller’s safety and security? Preparation. The best way to prep your travellers for their trip (especially to new or international destinations)? Pre-travel risk ratings.  

Travel software helps you access to information about a particular destination, any security alerts or country risk ratings to help you assess risk more effectively. This information helps you to provide necessary travel assistance or block high-risk trips altogether. 

On-demand reporting 

Stay up-to-date on any safety risks that pop up along the journey. Real-time safety reports fill you in on everything that could affect your travellers, from natural disasters to sociopolitical unrest. Our corporate travel platform , Melon  even has a COVID-19 dashboard with risk maps, flash alerts, security, health safety ratings, and more. Managing risk has never been easier. 

2. Compliance keeps people safe 

You worked hard to write a corporate travel policy that gets the most out of your budget while keeping your people safe. But when travelling employees make non-compliant booking decisions, it puts both of those goals at risk. 

Good news. A travel risk management system keeps your travellers on track so you can have their back. 

Remember those reporting capabilities we talked about earlier? What if we told you that you can easily spot out-of-policy bookings and risky destinations with custom, on-demand reporting, giving you the knowledge you need to tighten up traveller compliance. 

The benefits? You fulfill duty of care, save money on leakage, and identify future cost-saving opportunities. 

3. Track them to back them 

Ever wished you had a personal tracker while exploring uncharted territories? A travel risk management dashboard offers the next best thing. 

With efficient traveller tracking technology, this software keeps tabs on your employees whereabouts in real-time, so you always know where they are. 

And if a crisis arises? Help is just a click away. From medical emergencies to natural disasters and civil unrest, travelling tracking enables you to promptly pinpoint and assist any affected travellers. In situations where every minute matters, this travel security will aid in providing timely medical attention, evacuation, or other necessary support. Now that’s a tool you can count on. 

4. Safety on the go 

Despite our best efforts, we can’t account for everything. Things change, plans evolve – but that doesn’t mean your risk management programme has to be left blindsided. 

Imagine receiving instant notifications about potential risks or incidents that could affect your corporate travel plans. With a real-time alert system, travel managers can keep your travellers informed about any hiccups on their journey, enabling your team towards swift responses and effective crisis management. 

Your travellers need up-to-date information from anywhere, any time, and on any device. Give them reliable updates and easy support from a risk management mobile app. 

Whether it's a sudden flight delay or a local protest that might disrupt your plans, your travellers will be in the know. 

5. Chat with just one tap 

Jetlag and unexpected travel snags don't stick to a 9-to-5 schedule. That's why you need round-the-clock support. 

If things don’t go to plan, your travellers need to know where to turn. Give them a way to access support when and where they need it. 

A reliable travel platform like Melon offers chat-based support that's available 24/7. That’s anytime, anywhere, any device support available by chat, email, or phone. Your travellers will be relieved to know there’s someone on hand to help them through high-stress, inconvenient situations. 

Flight delayed? Car hire has a flat? Plans just, well, not going to plan? Help is just a message away. 

Let’s talk corporate travel safety 

The world of travel has changed. So has traveller safety. Give yourself the tools to help keep your travellers safe anywhere, anytime, including messaging capabilities and traveller tracking. With Melon (and a dedicated travel expert) on your side, keeping travellers safe and happy has never been easier. 

Cut the risky business. Melon has you safety sorted. 

Ready to see it in action? Book a demo with one of our experts to see how Melon takes your duty of care to the next level. 

• The comprehensive guide to travel management software
• Elevating business travel with data-driven analytics
• One dashboard a world of business travel reporting
• Book business travel your way with travel booking software
• 9 business travel apps for road warriors

• Search OnSolve

Travel Risk Management

Send employees into the world with confidence you can protect them., don’t compromise on traveler safety..

Traveling comes with risks. When assessing the safety of a destination – domestic or abroad – you need clear, actionable intelligence to make informed decisions when it matters most.

Travel Risk Management on the OnSolve Platform leverages the power of AI and Machine Learning to provide organizations with powerful travel monitoring and comprehensive situational awareness to monitor, alert and support travelers, delivered in one unified and customizable experience.

Fusing broad coverage with unparalleled speed, the OnSolve Platform brings you the most accurate, actionable picture, enabling you to protect your people wherever they are.

Build a Better Travel Risk Management Program with OnSolve

Keeping your people safe on the road and in the air is a matter of managing both the journey and destination. Read this ebook to learn how technology can help.

It’s a matter of managing both the journey and the destination.

Unparalleled AI Travel Intelligence

Make informed decisions to reduce an employee's threat exposure based on the largest data set of physical risk. OnSolve AI works for you to detect and analyze potential events likely to impact travelers on their journey.

Proactive Risk Mitigation

Detect potential threats in real time based on traveler location. Monitor emerging dangers and seamlessly communicate with them before situations escalate to amplify safety efforts and quickly modify their itinerary or provide emergency assistance.

Traveler Protection Throughout the Travel Experience

Prioritize employee well-being with pre-travel advisories about what to expect prior to departure. Risk ratings and local emergency contact information, as well as real-time updates while on the go, keep travelers safe and aware throughout their journey.

Our job is to keep our clients safe and informed, while doing our best to keep them on schedule. So, we needed a fast, accurate way to isolate only the critical events that might impact our clients and then send timely alerts. A firehose of data is useless to us. OnSolve gave us filtered, relevant data that we could act on.”

Chief Operating Officer

Private Travel Company

Mitigate Risk and Strengthen Organizational Resilience Today

Corporate travel management software

Streamline business trips with travel management software.

As you grow your operations, the need for efficient and effective travel management software and dedicated support and service also grows. You need to streamline your business travel program, whether expensing, duty of care, the booking process, or reporting. But where do you start? 

Our corporate travel management platform , Melon, is your ticket to a smoother, more thoughtful, and safer business journey. Melon has your back, from simplifying the booking experience to gathering insights and analytics and streamlining processes and risk management. 

• What is travel management software?
• Effortless travel bookings
• Business travel analytics
• Business travel reporting
• Duty of care & risk management
• Features to enhance business travel
• Final thoughts

What is corporate travel management software?

Corporate travel management software allows your company to: 

• Book and manage your business trips 
• Keep track of traveler data, traveler profiles, and preferences 
• Report on your business travel bookings and travel spend 
• Manage your travel policy and mitigate compliance issues and risk 
• Consolidate your travel program to keep it streamlined and organized 

When handling your business travel, you likely use different tools, each doing different things. And you might be spending a lot of time jumping between them to complete the task at hand. 

You may also have travelers booking their travel ad hoc online with credit cards. They then have to submit expense reports, potentially losing receipts and reservations in the process. A user-friendly travel platform makes it easy to comply with company booking policies and stay organized. 

The beauty of working with Corporate Traveler is that we designed our travel platform to simplify every part of your business travel management . You'll use a single platform and login to book flights, analyze data, and even keep your people safe. 

Ready to dive in? Let's go! 

Make business trips effortless with travel booking software

At its core,  corporate travel booking software simplifies booking travel .

It takes all the loaded fares and rates and makes searching, booking, and managing travel easy. But not all online booking tools are created equal, and not all of them are user-friendly or do what you need them to. 

When you're comparing TMCs or auditing what your current solution offers, you should have these questions in the back of your mind:  

• Do they have an easy-to-use online booking tool my travelers will love? 
• Can bookings be made from any device, or do they have to be made on a desktop via travel booking software? 
• What sort of rates can we access from the booking software? For example, is it only negotiated rates, or can you access online content, exclusive rates, etc.? More range = more choice. 
• Can we streamline the approvals process through automation or built-in workflows? 

As a business, efficiency is vital; streamlining or centralizing procedures can help you get there. You'll need to make sure that your travel arrangements are consistent, compliant, and totally in line with company policies.

A travel platform like Melon, helps you to develop processes that simplify: 

Travel Policy compliance:

You've already gone through the trouble of building a policy that meets all your travelers' needs, but you need to make sure your travelers follow it. 

A corporate travel management platform, like Melon, allows you to outline your travel policy in the platform and alerts bookers when they are selecting options outside the company guidelines to help them stay on track. 

Travelers are prompted to choose from options that fall within budget and company preferences and, as a bonus, are served flights, hotels, and cars that suit their choices based on past bookings. 

Read more about travel policy compliance .

Centralized booking: 

Booking across different websites and compiling it into one organized itinerary is tricky. Melon brings all the available booking options, including flights, hotels, and transportation, into one platform. Say goodbye to a browser full of open tabs or digging through your search history to find the options you were comparing. 

Melon gives you all the airline, hotel chain, and car rental options in one place so that you can book in just a few minutes. This also minimizes the risk of fragmented bookings or potential booking mishaps. 

Preferred vendor integration: 

Have a preferred airline? Like a specific hotel bed the most? Collecting car rental loyalty points? Our travel platform, Melon, ensures your preferred vendors come up first so you always find what you're looking for. 

When your bookers and travelers see their favorite options come up first, compliance is a breeze. You'll rest assured knowing they're choosing from the negotiated rates and exclusive deals that save your bottom line. 

Approval workflows:

Jump off the approvals merry-go-round. With Melon, you can set up a custom approval workflow to make sure that travel requests are routed to the appropriate managers for review. Once approved, Melon takes care of booking the rest. 

Quick. Easy. Streamlined! 

Business travel analytics for informed decision-making 

If your travel bookings aren't centralized, it can be a struggle to locate the data you need to understand the needs of your business travel program. Bringing all of your bookings under one roof and one platform helps you to identify the patterns and trends of your booking behaviors. And by leveraging valuable insights, you can optimize, strategize, and keep hold of the reins. 

Knowledge is power. The business travel analytics that Melon provides will ultimately help you make the calls that can end up saving you big time.  

There are many ways to use business travel analytics to aid in better decision-making. Melon's robust reporting function gives you the bits and pieces to paint a clear picture of your expenses, spending patterns, and compliance, all of which help you forecast how that will look over time. 

Dive into an expense analysis 

Curious how much people are spending on hotels? Need help determining how you're tracking your annual budget? Travel analytics are taken from the data of both self-service bookings and agent-assisted bookings to provide a complete picture of your travel expenses. This allows you as a business to quickly identify any areas of overspending or leakage and implement cost-saving measures. 

Sneak a peek into travel behavior patterns 

Frequent travel to Tokyo? Travelers selecting luxury over budget-conscious options? You'll quickly and clearly see the patterns by analyzing your booking data and easily identify common travel routes, preferred airlines, and hotel choices to optimize the booking experience further. 

Understanding this information leads to smoother negotiations with travel providers when trying to secure better rates or knowing how to tweak the algorithm in the platform to deliver more appropriate choices to your team. 

Keep tabs on travel policy compliance 

Listen, nobody likes having to police their travelers or micromanage their bookings. It's so much better if you can give them the freedom to book how they want to while being assured they comply with company policy. 

Real-time travel analytics help ensure employees stick to corporate travel policies, and non-compliance can be flagged and addressed promptly. This leads to better control over travel-related expenses, and potential issues can be dealt with as they occur. 

Plan your way forward with budget forecasting 

Crystal balls that work are hard to come by, but historical data can help you predict future travel costs more accurately. You'll build more realistic budgets and be able to allocate your resources more effectively if you know how to see booking patterns. 

Plan like a pro with travel reporting insights 

Solid travel management software should not only help you see all sides of your travel program but also give you the insights you need to plan like a pro. A good business travel reporting platform is the backbone of your travel program. It helps you create an environment where visibility is better than ever, and all decisions are based on data. That’s where Melon really stands out.

Suppose you know what's happening with your travel expenses, booking patterns, and other important metrics that inform data-driven decision-making. In that case, you'll be better prepared to deal with uncontrollable factors like economic change, political impacts, etc. 

What kind of travel reports can I find in my travel management platform? 

With Melon, you can pull more than 800 types of reports, so the insights are…plenty. Behind that travel platform is an entire world of travel reports! And while some customers and industries need to keep trips organized by project codes, others may need to look at bookings by destination, office location, you name it! 

It's not uncommon for businesses to want to report on their carbon footprint, compliance, and unused travel credits or to understand their travelers' out-of-pocket expenses. Whatever you're looking for, there's a report for that.  

All eyes on traveler safety with travel risk management

Whether your team is traveling near or far, duty of care is a top for every business that travels. It undoubtedly doesn't make sense to hire private detectives to keep tabs on your team, but having a travel risk management dashboard in your stack gives you peace of mind that they are safe. 

With Melon's built-in traveler tracking and risk management dashboard, you can rest assured that you and your team will be updated about disruptions, travel alerts, and plan changes. You'll have access to: 

1. Real-time alerts

These systems regularly monitor global events and provide real-time alerts about potential disruptions like political instability, natural disasters, or health concerns. 

2. Traveller tracking

This is especially helpful for companies with teams of people traveling to multiple destinations. The dashboard makes it simple to locate employees' whereabouts during travel. And, in an emergency, you'll be able to locate and assist affected travelers quickly. 

3. Communication channels

Whether your team is in a destination and needs a hand, or you're at home and need a quick solution after-hours, help is here. With Melon's live-chat function, you'll be in touch with a travel expert who knows what to do in minutes. 

4. Emergency response plans

Melon makes it simple to know who to call when and if an emergency arises. Your team can easily see their dedicated contact and access assistance in just a few clicks. You can also incorporate your emergency plans in your travel policy, which outlines the procedures for risky scenarios. 

Features that enhance your travel experience

It's uncommon for a traveler to be totally disconnected these days. In such a connected environment, business travel apps have become reliable tools for jet-setters, whether they travel for short-term or longer durations. These mobile apps are essentially personal travel assistants that allow employees to manage their itineraries, book flights, and accommodations, and stay informed about travel updates – all from the palms of their hands. 

Here are some key features to look for in a business travel management app: 

1. Itinerary management

A travel app like the Melon app provides a centralized platform for storing and accessing travel itineraries, eliminating the need for printed documents. 

Your travelers can access their travel schedules, booking details, and important updates with a few taps. 

2. Flight and hotel booking

Integrated booking features allow travel bookers and travelers to search, compare, and book flights and hotels directly through the app. It's simple for your team to stick to company policies while making travel arrangements without having their computer on hand. 

3. Real-time updates

Some travel apps will inform you about flight delays, gate changes, and other crucial information in real time. This minimizes disruptions and allows travelers to adapt their plans accordingly. 

4. Communication tools:

The Melon app features a communication tool, or live chat, that enables your travelers to connect with expert travel consultants while they're on the move. 

But travel management apps aren't the only apps that business travelers find handy. There's an app for nearly everything, including finding an airport lounge, booking local tours or excursions for your free time, or brushing up on your Spanish skills. In fact, we'll streamline your search and give you nine business travel apps that we find particularly useful! 

A travel platform that grows with your business

Managing corporate travel effectively demands strategy and efficiency. The quickest way forward is a travel management platform like Melon that gives you everything you need in one platform, one login, encompassing booking, analytics, reporting, and risk management. 

When you leverage these tools, you streamline your travel processes and make better decisions based on solid data. You'll optimize costs, enhance traveler experiences, and have safety in the foreground. It's a win-win all around. 

Ready to take your travel program to new heights with Melon? Let's chat! 

@2024 Voyage Labs . All Rights Reserved.

The Complete Guide to Travel Risk Management

Key takeaways.

• Travel risk management (TRM) is a proactive strategy involving Prevention and planning, Awareness, and Response to enhance traveler safety.
• TRM programs assist employers in fulfilling their legal and ethical duty of care for employees during work-related travel.
• TRM software solutions like TravelPerk, OnSolve, Crisis24, Alert Media, and Corporate Travel Management (CTM) seamlessly integrate with IT systems to ensure traveler safety.

In our rapidly globalized world, opportunities for travel and business expansion abound. Yet, alongside these opportunities, a complex web of risks and challenges looms for travelers like yourself. In this era where global travel is not a luxury but a necessity, ensuring the safety and well-being of travelers has become an absolute priority.

Whether you're a jet-setting business professional, an HR specialist entrusted with employee safety, or anyone involved in orchestrating travel, you understand the multifaceted importance of safeguarding your employees, upholding your organization's reputation, and ensuring your security during journeys.

This all-encompassing guide is your reliable navigator through the intricate terrain of TRM. Within these pages, we will unravel the essence of this critical discipline, exploring its definitions, implications, and practical applications.

TRM encompasses all these aspects because they're all integral to safe and successful business travel. This guide has been meticulously crafted to give you the knowledge and insights required to make well-informed decisions in your journey.

• What is Travel Risk Management?

Travel risk management (TRM) is an all-encompassing and forward-thinking strategy designed to shield your staff and organization from potential travel-related hazards. It goes beyond merely reacting to crises; its core focus is on averting problems from occurring in the first place. By embracing a three-step methodology for TRM, you can notably enhance the efficacy of your traveler protection scheme.

Prevention & Planning

Though natural disasters, medical emergencies, and political unrest are often unforeseeable disruptions to travel, planning for these contingencies in advance can be the linchpin in ensuring the best possible outcomes for your travelers. We strongly endorse using crisis response exercises (CREs) as invaluable tools for all organizations.

These exercises foster constructive discussions and tackle challenges in a low-pressure, stress-free environment before a genuine emergency unfolds. Their success hinges on group participation and agreement involving all pertinent personnel in your organization's international crisis response. Ideally, participants with decision-making authority should address issues and procedures within the context of a travel emergency scenario.

Objectives should revolve around role training, procedure familiarization, and communication chains to ensure an optimal emergency response from a duty of care perspective. Effective crisis management planning is an ongoing process requiring periodic reassessment with important stakeholders.

The insights garnered during these planning sessions should guide adjustments to your organization's emergency response plans, establishing explicit action and communication protocols. Identifying team strengths, pinpointing areas requiring improvement or support, and drawing key lessons are indispensable.

Collaborative involvement and buy-in from critical stakeholders endowed with the capacity to resolve and address issues are vital to ensure efficiency when navigating real-world crises.

Recent global developments have underscored the significance of intelligence monitoring and situational awareness for many organizations. However, maintaining situational awareness is an ongoing endeavor that necessitates the appropriate resources for data gathering, resource evaluation, and incident contextualization.

Conventional news services may issue alerts about risks like infectious diseases, fires, natural disasters, and political upheavals but often need more nuanced insights from your crisis response team to translate this intelligence into actionable knowledge.

It's essential to comprehend the implications of this information, its potential to trigger current and future risks and the strategies your team can employ to respond, mitigate, and de-escalate situations. Furthermore, certain risks may unfurl over protracted durations, spanning days, weeks, or even months.

Organizations should conduct meticulous risk assessments before sending travelers abroad, even to destinations where risks may not be overtly apparent. Solely relying on internal research is now insufficient. Local contacts, researchers, networks, and on-site reports are essential assets in today's dynamic travel landscape.

It's essential to remember that travel risks are involved, oscillating with seasonal changes, natural events, and political volatility. Leveraging security intelligence, risk data, and local expertise is imperative for informed decision-making. Seeking guidance and insights from professionals during the planning phase should not be overlooked.

In the realm of TRM, effective communication reigns supreme. Communication can distinguish between success and failure in your organization's crisis response. Revisiting the initial risk assessment conducted during the crisis planning phase and identifying key risks that can be mitigated through education is crucial.

Tailoring your messaging to address health and safety risks and disseminating this information through your organization's pre-travel orientation programs is pivotal. This approach empowers travelers to grasp the dangers and understand their responsibility to act on the guidance and training they receive.

Lastly, your travelers must know how to signal their safety and request assistance during overseas emergencies. Familiarity with the appropriate contact for after-hours emergencies is essential. Adequate staffing on your organization's part to address potential inquiries is a prerequisite.

Whether someone requires a medical evacuation, assistance with a misplaced passport, or guidance in a high-risk location, granting travelers access to 24/7 emergency support is paramount. However, such aid remains effective only when travelers know its availability.

This three-step approach toTRM equips your organization to prepare for and respond to travel-related risks effectively.

• What is the Need for Travel Risk Management?

TRM is indispensable for organizations for a multitude of compelling reasons. It answers the fundamental question of "Why do organizations need TRM?" and delineates the high stakes through relatable examples that underscore the dire consequences of insufficient risk management.

The critical importance of TRM becomes evident when we consider the lives and well-being of employees on business trips. However, the stakes increase, impacting an organization's reputation, legal liabilities, and capacity to attract and retain top talent.

Duty of Care (Legal Responsibility)

Duty of care entails an employer's legal and ethical obligation to guarantee employees' safety and welfare while engaged in work-related travel. This responsibility typically encompasses all facets of the trip, encompassing transportation, lodging, and visited locations.

In essence, an employer becomes legally accountable for any harm, fatalities, or significant incidents befalling an employee during work-related journeys. Organizations institute TRM programs to mitigate this legal liability, which serves as a legal safeguard in such incidents.

Legal Cases

Legal cases serve as tangible examples that underscore the critical role of duty of care in TRM. These real-life instances frequently concern employers who have incurred fines or damages for failing to implement sufficient TRM programs. This leaves employees or workers vulnerable to adverse circumstances during work-related travel.

For instance, a French subcontractor was obligated to pay €129,000 in damages, and a Norwegian non-governmental organization (NGO) had to shell out €420,000 due to their shortcomings in fulfilling their duty of care obligations. A significant case in the United States involved an American student who contracted a tick-borne disease during a school trip to China, leading to a $41.5 million settlement. This incident further reinforced the legal basis and paramount importance of TRM

Moral and Ethical Responsibility

While legal obligations set the baseline, TRM carries an intrinsic moral and ethical responsibility. It's not just about complying with the law; it's about adhering to ethical standards by ensuring the safety of employees.

Meeting these ethical standards harmoniously with sound business practices positively reflects an organization's character. It signifies a fundamental decency to assure the safety of employees when they embark on work-related journeys.

Employee Attraction and Retention

The role of TRM in attracting and retaining top talent is undeniably pivotal. It forms a central pillar of an organization's employer branding. In the fiercely competitive job market, organizations must be perceived as considerate employers who prioritize the safety of their workforce.

Compelling surveys and statistics affirm that employees value their safety during business travel. Consequently, organizations that invest substantially in TRM appear markedly more appealing to potential recruits.

The imperativeness of TRM encompasses legal, moral, and ethical obligations with far-reaching implications for an organization's standing and capacity to retain and attract employees. By delving into real-world cases and illuminating the legal, moral, and ethical dimensions of TRM, organizations can craft a comprehensive strategy that safeguards their employees and fortifies their image in the eyes of current and prospective staff.

• What is a Travel Risk Management Framework?

A TRM Framework is a structured and systematic strategy employed by organizations to ensure the safety and security of their personnel during work-related travel, especially to international or remote locations. This framework offers a comprehensive plan for recognizing, evaluating, and mitigating potential travel-related risks, thereby guaranteeing the well-being of employees while they are on business trips.

You can envision this framework as a well-organized blueprint or a clear roadmap that assists organizations in navigating the intricacies of TRM. It simplifies the process by breaking it down into manageable steps, much like a roadmap provides directions for a long journey.

By adhering to this structured framework, organizations can proactively address travel risks, formulate contingency plans, and shield their employees from a broad spectrum of potential hazards. These hazards may encompass natural disasters, health crises, political instability, etc. The framework provides a systematic approach to ensure employees experience safe and successful business travel.

ISO 31030:2021

As organizations are now actively contemplating a secure resumption of travel, the newly introduced ISO standard, ISO 31030:2021, which was released on September 30, 2021 emerges as a vital guiding light to ensure the well-being of their workforce.

This standard provides a systematic and structured approach for the creation, execution, evaluation, and refinement of policies and programs dedicated to managing the risks associated with travel.

It offers a comprehensive framework for identifying and mitigating an array of travel-related risks, encompassing everyday occurrences such as road accidents and health issues, as well as more complex challenges like disease outbreaks, natural disasters, conflicts, criminal activities, security concerns, and the overall well-being of travelers, including their mental health. These risks have the potential to disrupt travel plans.

By cultivating a corporate culture that duly recognizes the importance of addressing travel-related risks, ensures the allocation of adequate resources, and employs effective risk management strategies, this standard aspires to achieve a wide range of acknowledged and tangible benefits.

• Contributing to Business Continuity and Organizational Resilience: ISO 31030 fortifies an organization's ability to maintain business operations and bolster its resilience in the face of travel-related disruptions.
• Boosting Worker Confidence: It instills confidence in employees regarding the organization's competence in addressing travel-related health, safety, and security concerns.
• Facilitating Business in High-Risk Locations: Organizations can confidently operate in high-risk regions.
• Enhancing Organizational Reputation and Credibility: As a result, this positively influences competitiveness, staff retention, and the organization's ability to attract top talent.
• Mitigating Legal and Financial Risks: The standard reduces the organization's vulnerability to legal and financial liabilities.
• Improving Overall Productivity: ISO 31030 enhances overall productivity by minimizing travel-related challenges.
• Supporting Sustainable Development Goals: This standard aligns with the social dimension of sustainability, aligning with the broader objectives of sustainable development.

ISO 31030:2021 goes beyond ensuring the safety and well-being of travelers; it equips organizations with a comprehensive approach to enhance their reputation, competitiveness, and overall resilience in the face of evolving travel-related risks.

• How to Reduce Travel Risk

Travel risk reduction can be approached through proactive and reactive strategies. Here are some actionable tips for reducing travel risk.

Travel Risk Assessment: Initiate your risk reduction efforts by comprehensively assessing potential travel risks. Evaluate the impact and likelihood of each threat, providing the basis for proactive planning.

Preventative Steps: For high-impact threats, concentrate on preventive actions. Examples include ensuring travelers are vaccinated against prevalent diseases at their destination, consulting safety ratings to avoid high-crime areas, and even considering whether traveling to countries with high-risk ratings is necessary.

Preparative Measures: Effective preparation is vital when facing high-likelihood threats like severe weather or flight delays. Stay informed by regularly checking weather forecasts and ensuring travelers are equipped for disruptions. Implementing business travel apps or monitoring systems can help maintain awareness of potential issues.

Travel Briefing: Prepare travelers with informative travel briefings that cover culture-specific differences, tipping etiquette, information security, and potential risks. Ensure these briefings are regularly updated to provide the latest information.

Proactive vs Reactive Strategies

Proactive strategies involve planning, similar to preparing for daily life. Proactive approaches ensure you are well-prepared, equipped, and informed, as you don't wait for a flat tire to learn how to change it. Reactive strategies involve dealing with issues as they arise, often resulting in more significant challenges.

For example, consider preparing for adverse weather conditions. When you proactively check the forecast and pack accordingly, you're ready for whatever nature may bring. Conversely, reacting to unexpected weather without prior preparation can lead to severe travel disruptions.

Imagine a traveler using a multichannel communication system to receive real-time alerts about an approaching storm. They can adjust their plans, prepare for delays, and ensure safety with proactive strategies. In contrast, a reactive approach means they only receive information about the storm after it has caused disruptions, leaving them scrambling for solutions.

Much like how we prepare for known challenges and uncertainties in our daily lives, TRM follows the same principle. Being proactive, such as preparing for adverse weather, is the most effective way to ensure a smooth and secure journey. While reactive measures have their place, they could be more efficient in handling sudden disruptions.

• Modern Challenges in Travel Risk Management

In our rapidly evolving world,TRM grapples with many modern challenges, with two significant ones at the forefront.

Bleisure Travel

The concept of bleisure travel presents a challenge for TRM as it blurs the lines between business and personal activities. Employers are responsible for ensuring employee safety during business travel. However, when employees engage in bleisure travel by extending their business trips for leisure purposes, TRM can still play a role. The extent of responsibility may vary depending on the circumstances.

Duty of Care in Bleisure Travel: Employers generally have a duty of care for employees during business-related activities. When employees extend their trips for leisure, the duty of care typically covers them during the official business segment of the journey. Once they transition into personal leisure activities, the duty of care becomes less clear. Employers may still have some responsibility if employees are using company resources, but it becomes more challenging to delineate where their duty extends in personal time.

Risk Mitigation in Bleisure Travel: TRM can help mitigate risks associated with bleisure travel by providing guidelines and resources for employees. Organizations can encourage responsible behavior and offer tips for staying safe during leisure activities. Communication is crucial; employees should be aware of the limitations of company support during their leisure time.

Remote Workers

Remote work introduces another layer of complexity for TRM, significantly changing the traditional workplace and travel patterns. The application of TRM in remote work scenarios can be understood as follows:

Duty of Care in Remote Work: Duty of care extends to remote workers conducting work-related activities, regardless of location. Employers are responsible for the safety of remote employees during work hours, meetings, or tasks. However, when remote workers travel for personal reasons, the duty of care is limited to their official work-related activities.

Managing Travel Risks for Remote Workers: TRM must adapt to the unique challenges of remote work. Organizations can provide guidelines, training, and resources to empower remote workers to manage their safety while traveling. Duty of care remains in effect during official work activities, but for personal travel, employees generally assume more individual responsibility.

TRM applies to bleisure travel and remote work situations to varying extents. It primarily covers employees during official business or work-related activities, and duty of care responsibilities are more defined in these contexts. However, when employees engage in leisure or personal activities, the duty of care becomes less clear, and organizations often encourage personal responsibility and provide guidance to mitigate risks. Organizations must balance employees' well-being and security with respect for privacy.

• The Best Travel Risk Management Software

In TRM, the seamless integration of software with other IT systems is a critical element that cannot be underestimated. The efficacy of software solutions in this aspect plays a pivotal role in elevating overall risk management. It offers a comprehensive approach to ensuring the safety and security of travelers. Let's delve into some noteworthy TRM software solutions that prioritize integration.

TravelPerk is a cutting-edge travel management platform celebrated for its remarkable integration capabilities, seamlessly connecting with various IT systems. This integration is the foundation for a comprehensive and interconnected approach to risk management. Organizations leveraging TravelPerk's integration capabilities not only streamline their travel-related processes but also bolster their efficiency in evaluating and mitigating risks.

Integration Capabilities

Integration with HR and Security Systems: TravelPerk provides integration options with an organization's existing HR and security systems. This integration empowers real-time employee travel monitoring, ensuring swift responses to potential threats and incidents.

TravelSafe API: TravelPerk offers the TravelSafe Application Programming Interface (API), a specialized tool designed to deliver up-to-the-minute COVID-19 updates. This API plays a pivotal role in keeping travelers informed and safe by furnishing critical information about the pandemic, encompassing details on travel restrictions and safety guidelines.

Traveler Support: TravelPerk ensures round-the-clock traveler support, guaranteeing that travelers have immediate access to assistance during emergencies. This feature instills confidence in travelers, knowing that help is readily available.

Compliance Checks and Travel Policy Management: TravelPerk incorporates compliance checks and travel policy management tools into its platform. These tools act as safeguards, ensuring that every trip adheres to established guidelines, thus minimizing risks associated with non-compliance.

Data-Driven Insights: TravelPerk doesn't stop at integration; it provides organizations valuable insights into travel spending, trends, and risks. These insights empower data-driven decision-making, fortifying an organization's risk management strategies.

Regarding the uniqueness of the TravelSafe API, it stands out for its real-time COVID-19 updates, which were especially critical during the pandemic. While other solutions offer similar integration capabilities, their APIs might focus on different aspects of TRM, such as location-based risk alerts, security information, or incident management.

In terms of the systems these solutions can integrate with, they typically aim to connect with various IT systems, including:

• Travel Booking Engines: Integration with travel booking engines grants access to itinerary information, aiding organizations to track their travelers and travel plans.
• Communication Systems: Seamless integration with communication systems is essential for timely alerts and notifications to travelers. This ensures that travelers remain informed about potential risks and can swiftly receive assistance when required.
• Travel Data Sources: Integration with various travel data sources provides comprehensive insights into travel itineraries. This data serves as a foundation for identifying and communicating with travelers who might be at risk.

Each solution may possess unique features and capabilities, and the choice of integration depends on an organization's specific needs and priorities. For instance, TravelPerk's TravelSafe API is particularly tailored to address the critical issue of COVID-19 updates and traveler safety during the pandemic, a top concern for many organizations.

OnSolve takes a proactive approach by seamlessly integrating with various IT systems, bolstering the coordination of emergency responses and ensuring travelers' safety. The integration capabilities of OnSolve furnish TRM teams with a unified platform, expediting the assessment and resolution of risks.

An exemplary case is a global organization that significantly improved its TRM efficiency through the seamless integration of OnSolve. By amalgamating OnSolve with their travel booking and communication systems, this organization achieved advanced communication during emergencies, leading to quicker responses and a marked reduction in travel-related incidents.

OnSolve provides travelers with a comprehensive crisis management platform featuring real-time alerts, location tracking, and incident management, making it a powerful tool for enhancing safety in corporate travel. With OnSolve, businesses can stay proactive against potential threats and proficiently manage incidents as they occur.

AI and Machine Learning Integration: OnSolve's TRM employs AI and Machine Learning to monitor and analyze travel-related data. These technologies are likely integrated into the platform to provide real-time insights and threat assessments.

Real-time Monitoring and Alerts: The platform offers real-time monitoring and alerting capabilities, allowing organizations to keep track of travelers' locations and receive alerts regarding potential risks. This integration ensures a timely response to emergencies.

Communication Systems: Although not explicitly mentioned, the platform likely integrates with communication systems, such as email, SMS, or mobile apps, to disseminate alerts, notifications, and updates to travelers, ensuring they are informed promptly about any emerging risks.

Data Sources and Databases: TRM solutions often integrate with various data sources and databases to access essential information about travel destinations, risk assessments, local contacts, and more. These integrations enhance the accuracy of risk assessments, but specific integrations are not detailed in the provided information.

Key Features for Effective Risk Management with OnSolve:

• Advanced Location Tracking: Travelers benefit from advanced location tracking, ensuring immediate responses during emergencies and an overall boost in safety.
• Robust Incident Management Tools: OnSolve's incident management tools enable efficient crisis response and recovery, guaranteeing the well-being and security of travelers.

Crisis24, a trusted provider of TRM solutions, places a paramount emphasis on integration capabilities to fortify travel safety and risk management. These integrations are a cornerstone of a robust TRM program, empowering organizations to safeguard their personnel and assets during their travels proactively.

Integration with Travel Data Sources: Crisis24 seamlessly integrates with various travel data sources. This integration provides invaluable access to vital information concerning travelers' itineraries, destinations, and travel plans. Real-time access to this data equips organizations with the capacity to continuously monitor their travelers and engage with them promptly when the situation necessitates.

Integration with Communication Systems: Crisis24 gives top priority to the integration with communication systems. This is pivotal for delivering timely alerts and notifications to travelers during emergencies. Effective communication ensures that travelers receive critical information regarding potential risks and have immediate access to assistance when such situations arise.

Integration with Security Systems: Collaboration with security systems forms another fundamental aspect of Crisis24's TRM approach. By connecting with security systems, Crisis24 enables organizations to assess and manage security-related travel risks. This includes the monitoring of location-specific threats and the swift response to incidents.

Incident Management Tools: Crisis24 equips organizations with robust incident management tools. These tools play a pivotal role in efficiently handling crises and guaranteeing the safety and well-being of travelers. They empower organizations to respond to emergencies promptly and effectively.

Advanced Location Tracking: A notable feature within Crisis24's integration capabilities is advanced location tracking. This feature allows organizations to determine the real-time locations of their travelers precisely. It significantly enhances safety, enabling organizations to respond swiftly to location-specific issues.

Crisis24's alignment with the ISO 31030 TRM guidelines is a noteworthy accolade. ISO 31030 provides a structured framework for crafting, implementing, and evaluating an effective TRM policy. By adhering to these guidelines, Crisis24 effectively demonstrates its dedication to internationally recognized best practices in TRM.

Ultimately, the choice of a TRM solution and its integration strategy should harmonize with an organization's specific requisites and priorities. Crisis24's integration capabilities empower organizations to proactively manage travel-related risks and enhance the safety of their personnel and assets.

Everbridge has earned a commendable reputation for delivering integration solutions seamlessly connecting with existing travel management and security systems. This interconnected approach empowers organizations to respond swiftly to emerging travel risks.

Satisfied customers have generously shared their experiences with Everbridge. Integration with their communication infrastructure enabled the rapid notification of employees regarding emerging travel risks, significantly reducing travel-related incidents.

Everbridge offers critical event management solutions to help organizations safeguard their personnel and operations from unforeseen disruptions. Their suite of tools is meticulously designed to anticipate, manage, and respond to potential threats, ensuring the well-being of employees before, during, and after their travels.

With a focus on global coverage and real-time intelligence, Everbridge guarantees that your employees are protected, regardless of their business trips or travel destinations.

TRM and Critical Event Management Integration: Everbridge has effectively combined TRM and critical event management into a unified Software as a Service (SaaS) solution known as Everbridge Travel Protector. This integrated solution is designed to provide organizations with comprehensive tools for managing travel data, offering pre-trip advisories, automating traveler alerts, and tracking travelers' locations to enhance their safety.

Data Connectors: Everbridge offers integrated data connectors with numerous travel data sources. This integration facilitates access to complete travel itineraries, enabling organizations to identify travelers at risk effectively.

Mobile Access and Assistance: Travel Protector includes a one-touch mobile push button feature, allowing traveling employees to access Everbridge Assist, a 24/7 global managed medical and security services center. This integration is geared towards providing immediate support to employees during their travels.

Key Features for Effective Risk Management with Everbridge:

• Risk Intelligence: Everbridge provides real-time information on global threats, keeping organizations informed and prepared.
• Comprehensive Incident Management: Efficiently manage and respond to disruptions with a complete incident management system.
• Location-Based Alerts: Deliver timely notifications to employees based on their current or future travel destinations, ensuring relevant information.
• Employee Communication and Wellness Checks: Facilitate two-way communication and assure the safety of traveling staff.

Alert Media

Alert Media excels in streamlining integration, seamlessly connecting with different IT systems to ensure the unhindered flow of critical information. Alert Media plays a pivotal role in fortifying organizations' TRM strategies by simplifying communication and response processes.

Numerous organizations, with GHI International being among them, have witnessed notable outcomes courtesy of Alert Media's integration capabilities. Their integration of the software with travel booking and security systems resulted in a substantial 40% reduction in incident response times, ultimately culminating in safer and more secure travel experiences.

Integration with Concur Travel: AlertMedia has recently unveiled an integration with Concur Travel. This integration empowers joint customers to seamlessly synchronize travel data from Concur Travel into AlertMedia's TRM platform. This synchronization offers real-time location information for employees embarking on business trips. It provides various tools to prepare employees, monitor travel-related risks, and ensure a swift response to maintain traveler safety.

Efficient Travel Data Management: The integration streamlines the processes related to travel safety and risk management by consolidating them within a unified interface. This integration optimizes the speed and consistency of responses to travel-related risks.

Accurate Location Tracking: AlertMedia offers a precise and non-intrusive location monitoring feature through their mobile app, complemented by robust mapping functionalities. This enables organizations to keep a constant eye on the whereabouts of their traveling employees and evaluate their proximity to potential emerging risks.

Multichannel Notifications: The integration facilitates automated, multichannel notifications directed to travelers facing potential risks or to security teams. This automation significantly accelerates response times during critical events.

Alert Media extends beyond integration, offering a comprehensive array of features to enhance travel safety proactively:

• Travel Briefs: These briefs, meticulously curated by experienced travel security analysts, equip employees with the most current localized intelligence before their trips, helping them anticipate and prepare for their destinations.
• 24/7 Situational Awareness: Attain constant situational awareness for travelers through access to a live map showcasing active and upcoming trips, traveler itineraries, and rapid communication options during emergencies.
• Unified Solution: Alert Media provides a suitable solution for business travel safety, consolidating all travel data and risk management processes within a user-friendly interface.
• Data Synchronization & Collection: The platform offers automated data synchronization with internal systems, simplifying the management of trip and traveler information.

Alert Media's TRM solution is the linchpin for organizations seeking to proactively protect their traveling employees, offering peace of mind and risk mitigation for all journeys.

Corporate Travel Management (CTM)

CTM stands out in the TRM industry thanks to its expertise in seamlessly integrating TRM systems with various IT tools. This integrated approach not only ensures excellent safety but also brings about significant cost savings, making it an excellent choice for businesses looking to strengthen their TRM strategies.

Real-world case studies validate the effectiveness of CTM's integration strategies. Organizations that have embraced CTM have realized a remarkable 30% reduction in travel-related incidents. Furthermore, they have enjoyed an average cost savings of 15% in TRM, highlighting the efficiency and efficacy of CTM's integration capabilities.

CTM offers a comprehensive suite of risk management solutions to help businesses fulfill their duty of care obligations. These solutions instill confidence in business travelers by enhancing the safety, productivity, and overall quality of their journeys.

CTM equips organizations with a range of tools for traveler safety, including traveler tracking, SMS risk notifications, and pre-trip risk assessments. Their adaptable risk management solutions can be customized to align with specific business objectives and the unique needs of travelers.

Travel Booking and Management: These solutions often connect with travel booking platforms, enabling access to itineraries, preferences, and bookings. This streamlines the booking process and ensures travelers' preferences are met.

Expense Management : Integration with expense management systems simplifies tracking and managing travel-related expenses, making reimbursement processes smoother for employees and finance teams.

Global Distribution Systems (GDS): Many travel management solutions integrate with GDS to provide real-time information about flights, hotels, and travel options. This integration ensures travel data is always up-to-date.

Communication and Alerts: Integration with communication tools is vital for sending alerts, notifications, and updates to travelers. This includes email, SMS, or mobile app notifications to keep travelers informed.

Reporting and Analytics: These solutions often integrate with reporting and analytics tools, which help in tracking travel expenses, ensuring compliance with travel policies, and generating insights to optimize travel programs.

Location and Mapping Services: Some travel management solutions connect with location and mapping services to offer real-time tracking of travelers. This enhances organizations' ability to ensure the safety and well-being of their employees during their journeys.

The choice of integration depends on the specific needs and strategies of an organization's travel management, as well as the existing systems they use.

Key Features for Effective Risk Management with CTM:

• CTM Risk Hub: This tool provides extensive travel insights to promote safety, efficiency, and traveler confidence. It enables proactive assessment of emerging travel risks and disruptions, offers real-time updates on traveler itineraries, and delivers essential travel information covering conflict, crime, political factors, environmental factors, COVID-19 travel advice, and health insights.
• Global Travel, Health & Visa Requirements: The CTM Risk Hub is a centralized source for entry restrictions, visa and health requirements, and other critical travel information. This simplifies duty of care and contributes to the safety and well-being of travelers.
• Powerful Risk Notifications: CTM ensures the timely delivery of relevant and detailed risk and travel disruption notifications to travelers and relevant stakeholders. These notifications encompass safety and security alerts, environmental alerts, and transportation-related disruptions, guaranteeing that travelers are promptly informed.

CTM's unwavering commitment to integration not only underlines the effectiveness but also the efficiency of its risk management solutions. This emphasis on integration positions them as a valuable partner for businesses seeking to reinforce their TRM endeavors.

These TRM software solutions highlight the significant role that integration plays in advancing overall risk management practices. Their unique features and capabilities empower organizations to effectively ensure the well-being of travelers, respond swiftly to emerging risks, and ultimately provide safer travel experiences.

These software solutions are prime examples of how seamless integration with information technology systems significantly enhances overall risk management practices. Their distinct features and capabilities empower organizations to effectively ensure the safety and security of their travelers, allowing for swift responses to emerging risks and ultimately providing safer travel experiences.

When you are shaping your strategy for managing travel risks, the expertise and solutions offered by Voyage Labs , a highly regarded leader in this field, can be your invaluable partner in pursuing safer and more secure corporate travel.

Samuel Corso

Samuel Corso is a software engineer and entrepeneur with deep expertise in systems integrations and reverse-engineering APIs, dating back to his time building commercial ecommerce bots. He's the author of the number one open source project of this kind on GitHub. He also bears unique knowledge of the software infrastructure behind the travel industry. He founded Voyage Labs to help companies unlock cutting-edge software solutions to meet the needs of their customers.

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• About Egencia

Business Travel Management, Platform, Software And Technology

Business travel platform solutions

Follow a leader. One platform. One solution for all your corporate travel needs.

Travel technology pioneer

Egencia pioneered the way every digital travel management company (TMC) operates. Our technological innovations deliver solutions for business travelers and travel in a familiar and user-friendly way.

We deliver you the best corporate travel experience by continuously innovating the ways corporate travel can work for you. We do this by capitalizing on:  

• A network of suppliers that goes beyond air, rail, car and hotels — and caters to the in-between moments of business travel (lounges, Wi-Fi, destination information).
• Business travel software that supports your travel program and helps you save time managing expense reporting.
• Predictive analytics that deliver the best travel options to you and your travelers.
• Customer support bolstered by artificial intelligence.
• An omni-channel platform that works like you do — start booking a trip on one device and complete it later on another.

Savings and analytics

Stop spending hours consolidating data from multiple spreadsheets. We do the hard work for you and centralize your travel program data — online and offline — on our platform so that you can easily access it in one place.

This robust solution delivers data insights that come directly from our platform. Instead of relying on multiple third-party tools, our centralized approach allows you to save time by viewing dynamic visual reports on how your travel program is performing and helps you find savings opportunities .

Expert support

We have over 2,500 business travel consultants who provide support to travelers, arrangers and travel managers around the world, 24/7/365 .

Our agents use our platform to see what you see in order to help you and your travelers on any step of the journey. Agents recognize every traveler when they call to give them the service they deserve.

Egencia mobile app

Our industry leading mobile technology delivers robust features to every user: Travelers, approvers, arrangers and travel managers. We’re always updating and improving our app to deliver the best booking, itinerary and alerts for travelers and offer mobile-only features like special hotel rates and ground transport options.

Travel managers and arrangers have visibility into travelers’ bookings to manage itineraries on the go and can approve or reject trips with just two taps in the app, or they can monitor and track travelers across the globe with Traveler Tracker.

Policy and approval

We make managing your travel policy and travel approval easy by quickly viewing your travelers’ itineraries across every booking channel. Your company’s travel policy and approval process is also visible, automated, and integrated into the platform so that however your travelers book their travel, there are intuitive, visual guidelines to help them stay compliant.

The Egencia solution allowed Nasdaq’s travel manager to support the new corporate travel policy and easily guide travelers to in-policy choices when booking. The ability to adjust policy levers as needed allowed them to quickly react to trends and cost savings opportunities. They also introduced a pre-trip approval process.

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Traveller risk management

Travel security risks, from disruptive weather patterns, worker strikes or political events, exist everywhere and can happen at any time. This highlights the importance our customers have for a travel risk management solution that provides up-to-date news, clear and concise communication, traveler tracking, as well as medical and security assistance services.

Travel to some destinations may represent an unacceptable risk for your company and you can restrict travel as needed. We provide travel managers with daily alerts and flag any disruptive events by sending special alerts that include a list of impacted travelers. Travel managers can also pull a list of travelers from Travel Tracker when an emergency arises, online or in the app.

For clients that need a higher level of support when it comes to travel risk management, we also partner with a number of risk management providers.

Supplier network

Our expansive inventory is built on a broad network of global distribution system (GDS) aggregators for low-cost content, rail providers and hotel inventory options. This approach is fundamental to what our customers want: Choice with local, relevant travel options across the globe.

When it comes to booking travel having a massive inventory is great, but when you serve corporate customers, we know that offering relevant, preferred rates as quickly as possible is paramount in reducing the time spent booking.

With more than 500,000 hotels in our inventory, we offer Egencia Preferred Rates for more than 35,000 hotels and include amenities such as breakfast, Wi-Fi and parking, all negotiated exclusively for business travelers. We also recognize the Top 100 Preferred Corporate Hotel awards , an annual program that recognizes the top customer-focused hotels around the globe.

Beyond hotels, we’ve spent the last 20 years cultivating supplier relationships that span the entire travel experience, and our suppliers cover more than 30,000 cities in over 200 countries.

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Travel risk management

Manage business travel risk

The importance of managing travel risks

Now more than ever, organizations have a duty of care to ensure the well-being, safety, and security of their workforce, no matter where they are. Travel risks are constantly evolving, and your organization needs a travel risk solution that can adapt to changing circumstances and be customized to the specific needs of your business and travelers.

Everbridge travel risk management solutions keep travelers safe by providing important knowledge prior to departure, providing up to date information and location monitoring and incident monitoring during travel, and responding to critical events that can impact travel plans and safety.

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Solutions for travel risk management

Organizations looking to implement a successful travel risk management program rely on Everbridge to ensure they can meet industry standards to keep their people safe and secure around the world.

Everbridge Travel Protector TM is a powerful tool that helps organizations care for their employees while they travel. As part of our industry-leading Critical Event Management (CEM) platform, Travel Protector helps companies stay aware of potential threats, provide real-time updates to traveling staff, and use advanced communication technology to keep travelers connected, safe, and informed.

Everbridge Assist, powered by Anvil TM is a one-call comprehensive travel assistance service designed to embrace any event that could impact the health, safety, or wellbeing of a corporate traveler.

Anvil Riskmatics ® provides a comprehensive risk management system that keeps businesses informed and prepared for any potential threats.

Protect your people wherever they are

Facilitate a safe trip.

The Everbridge mobile application travel along with your employees helps to keep them connected and safe, wherever they are. An intuitive interface allows them to receive real-time alerts about emerging threats or live incidents in their locality that could impact them. Should they find themselves at risk or have any concerns about their safety or wellbeing, emergency call and SOS features enable them to request urgent assistance 24/7.

Pre-trip advisory

Information travelers need to know.

Equip travelers with everything they need to know about the country or region they are heading to – from risk intelligence, visa, document and vaccination requirements to advice on security, health, laws and culture.

Monitor and notify travelers

Tools for travel managers.

Access a manager portal with risk monitoring dashboards, including details on employees who are traveling to and from at-risk countries. Locate active and pending traveler destinations based on the most current flight, ground transportation, and hotel itinerary data. Immediately connect with travelers through one- or two- way communication.

Employee and traveler tracking

Track, monitor, and alert.

Virtually travel alongside your employees as they work wherever business takes them, even in unstable and challenging environments. Seamlessly track locations, monitor trip itineraries, and send real-time alerts to employees if they face danger or disruption.

Helping manage critical events for 6,500+ customers globally through billions of interactions every year.

Matthew Judge, VP International – Travel Risk Management

Threat awareness & incident tracking

Heightened situational awareness and response.

Thousands of risk data sources are aggregated non-stop, monitoring emerging threats and live incidents. As threat intelligence related to your employees emerge, a sophisticated alerting system sends real-time notifications with crucial information directly to impacted individuals or those responsible for their safety.

Real-time information

Understand and communicate credible risk information.

Support business travelers and those responsible for their safety with updates by preparing risk assessments to comply with legal obligations. Add your organization’s content, such as your security team’s foreign travel advice, in-country support contacts and approved hotels.

“At Burns & McDonnell, safety is first. With more than 13,500 employees working from 70 offices globally, we are committed to creating safe environments in the office, in the field and while traveling. Everbridge Travel Protector is a robust and reliable solution to unify travel data, pre-trip travel advisories, automated traveler alerting, and dynamic location awareness to help keep our teams safe wherever they go.”

Robert J. “RJ” Hope, CPP, ABCP Principal & Director, Corporate Security & Travel Burns & McDonnell

Emergency communications

Track communication response.

Contact affected personnel during incidents through email, SMS and Text to Voice and confirm people are safe or affected through a response mechanism. Customize the threat parameters that trigger a service. And with a full audit trail of actions taken, Everbridge Travel Protector ™  evidences defendable decision making and provides non-refutable accountability.

Traveler assistance

A higher standard of connected care.

Everbridge Assist ™ is our one-call comprehensive traveler assistance service designed to embrace any event that could impact the health, safety or wellbeing of your corporate travelers or remote workers. Everbridge Assist™ provides multilingual 24/7 medical and security assistance in any difficult situation, wherever it may be around the world. Get an immediate response for your employees, no matter the issue.

Travel can be unpredictable, take control of the unexpected

Effective critical event management (cem) requires a strategy to manage travel risks.

With critical events from demonstrations to severe weather or civil unrest happening every day, anywhere – how do you know your people are safe? Get visibility into travel risks for your employees from the time they book the trip until they return back home.

It is increasingly important to have up-to-date intelligence on global risks to protect your traveling employees. Everbridge Travel Risk Management solutions provide global risk intelligence, employee location data, multi-modal communication, traveler resources and assistance services through one provider. Meet your duty of care standards and ensure your travelers feel safe wherever they go.

The Everbridge advantage

2 billion contacts managed, 5+ billion interactions sent yearly, 200+ supported countries and territories, 200+ thousand sms sent per minute, lvl 3 certified dhs telecom service, 100+ modalities, related resources.

Threats to business travelers on the rise, minimize impact

As these employees continue to be at risk, it is critical that organizations understand that they have a duty of care to protect business travelers domestically and abroad.

Duty of care

Duty of care is a social contract between employer and employee – the employer agrees to take care of the employee, and the employee agrees to avoid unnecessary risk.

Related products

Travel protector ™.

Obtain 360° threat awareness, dynamic travel intelligence, and advanced communications based on travel data.

Everbridge Assist ™

Multilingual 24/7 medical and security assistance in any difficult situation, wherever it may be around the world .

See us in action

Request a demo or just call us at 888-366-4911

Your Guide to Travel Risk Management 

Travel is risky. Travel risk management doesn’t have to be.  

Travel is an essential part of any modern business, but it's not without its risks. So, how will your travel risk management program manage? We’ve compiled the best-in-class knowledge to help you navigate the trials and tribulations of travel risks at every stage, and ensure the safety and well-being of your travelers. We’ll update this page as we develop more resources! 

• Introduction - What is travel risk management?
• How do you manage risk in the travel industry?

Be proactive: Risk Assessments 

Preventative: informed business travel , preparative: travel briefs , reactive: leveraging travel software .

• FCM - Your travel partner

What is travel risk management – and what does it mean for you? 

Corporate travel risk management (TRM) involves identifying, assessing, and mitigating potential risks associated with business travel. It's not just about keeping your employees safe; it's also about protecting your organization's reputation and bottom line. In today's world, being proactive about travel risk management is crucial. 

Why is it important? 

TRM is important for several reasons: 

Safety – Ensuring the safety and well-being of your travelers is paramount. 

Compliance – Meeting duty of care obligations and legal requirements. 

Business Continuity – Minimizing disruptions and financial losses. 

Reputation – Protecting your company's image and credibility. 

Employee Satisfaction – Demonstrating a commitment to employee welfare. 

How do you manage risk in the travel industry? 

You have a duty of care (DOC) to your traveling employees, but the absence of a unified TRM framework has made it challenging for companies to fulfill this duty effectively. That is until the introduction of the International Organization for Standardization’s (ISO) standard 31030 – a document that offers comprehensive guidance for every step of travel. 

ISO 31030 presents a comprehensive yet adaptable set of travel safety requirements for any business. It acts as a benchmark for organizations to examine their operations from the ground up, enabling them to establish their own threat assessment process and implement the travel risk solutions that work best for both their travelers and the company. 

For the most part, travel risk management is built on four key phases: 

• Proactivity 
• Prevention 
• Preparation 

When executed effectively, a thorough pre-travel risk assessment

not only fulfills your corporate responsibilities but also instills a sense of security among your traveling employees. This approach ensures that all parties involved are well-informed about potential risks and the corresponding mitigation strategies, eliminating any confusion in the event of unforeseen challenges. 

But how do you do a travel risk assessment? 

Here is an overview of the risk assessment process: 

• Identification of environmental threats. 
• Identification of risks associated with individuals traveling. 
• Creation of a risk assessment matrix and a comprehensive evaluation of each risk factor. 
• Development of a mitigation plan for each identified risk. 
• Clear communication of risks and mitigation plans to the travellers, your in-office team, and relevant stakeholders. 
• Periodic review and necessary updates to the risk assessment. 

The most significant threats to business travelers are those that jeopardize the physical safety of your employees. To proactively address such potential hazards, it is crucial to take preemptive measures even before embarking on the journey. 

In certain cases, the most prudent course of action is to avoid specific areas altogether. Utilizing highly specific safety ratings from services like threat intelligence systems, which furnish safety assessments down to the neighborhood level worldwide, can be invaluable. Avoiding high-crime-rate areas entirely is the safest option for your  travel risk management policy . 

For select countries, your organization should contemplate a categorical decision against creating travel plans to those destinations. 

What is the highest level of travel risk? 

High-risk – Characterized by war zones, widespread militancy, asymmetric warfare, violent separatist movements, civil wars, major epidemic zones, pervasive violent criminal activity targeting foreigners, or areas devoid of functioning government services, including emergency services, and lacking the rule of law. 

Elevated risk – Distinguished by low-level conflicts, including frequent terrorist attacks, high internal tensions (tribal or political), violence often impacting civilians and noncombatants, potentially state-sponsored violence, ineffective rule of law with weak emergency services, and a notable risk of violent crimes against foreigners. Countries may find themselves on this list during periods of uncertainty or volatility. 

Watch list – Reserved for countries or regions experiencing trends or impending events that are likely to result in heightened risk in the near future. 

In the "Preparative" phase of managing risk, the primary goal is to empower your travelers with information and tools that will enhance their preparedness for their journeys. This phase is all about proactive measures to minimize risks and ensure travelers are well-informed and capable of making sound decisions on the road. 

As part of this process, integrating browser extensions that facilitate just-in-time communications during the trip booking stage can be invaluable. These extensions serve as proactive communication channels, providing real-time updates and essential guidance to travelers as they plan their itineraries. By leveraging these extensions, travelers can stay informed about potential risks, safety measures, and any travel advisories specific to their destinations, enabling them to make informed decisions and prioritize their safety while on the road. 

See how cutting-edge travel software can bridge the gap between proactive planning and on-the-ground support, helping you respond swiftly and effectively to any travel-related issues. 

This advanced travel software provides various features such as push notifications in mobile apps, which keep travelers informed in real-time about any emerging risks or changes in their travel environment. Additionally, predictive reporting is a crucial component, offering insights into potential upcoming challenges, allowing organizations to prepare in advance. Furthermore, live chat functionalities within the software enable immediate, in-the-moment responses to employee concerns and emergencies, facilitating a rapid resolution of issues and the assurance of corporate traveler safety while on the go. 

FCM as part of your team 

At FCM, we're more than just a service provider. We're your trusted partner in travel risk management. With our expertise and innovative solutions, we can help you build a comprehensive TRM program that ensures the good health, safety, and well-being of your travelers while supporting your business objectives. 

Explore our resources, stay informed, and let us help you navigate the world of travel risk management. Your travelers' safety is our priority, and we're here to support you every step of the way. 

• Travel Itinerary App
• Travel Risk Management
• Travel Document Delivery
• Travel Reporting
• Waiver Automation
• Case Studies
• Free Resources
• Contact Sales.

Travel Risk Management.

Meeting duty of care requirements needn’t be difficult or time-consuming. Control every aspect of your travel risk management from our desktop platform.

Home Product Travel Risk Management

Managed from Your Desk...

Get a global overview of your organization’s entire travel program. Track travelers, rate developing risks, and minimize the impact of disruption – all without ever leaving your seat.

& Communicated Straight to Travelers’ Devices

Arm travelers on the ground with all the information they need for a safe trip, with two-way messaging and a timeline to audit conversations.

Automate Risk Alerts

Provide a 24hr service with automated traveler risk alerts and travel manager impacted traveler reports. There's no need to wake anyone up at 3am to run reports on who's impacted by an event; start working on supporting travelers immediately while our platform handles all key communication.

Assess Risk in Advance

Gauge threats at the planning stage with Country Security Advisory Ratings.

A clear picture of the situation in any destination allows you to equip travelers with a personalized risk briefing – long before they ever touch down.

Ensure Duty of Care

Set automated compliance notifications and ensure critical information reaches those who need it.

In the event of an audit, data is easily exportable to external systems.

Stay Ahead of Disruption

Track disruptions and the travelers they affect in real-time.

Up-to-the-minute risk alerts give you the insight to steer travelers clear of delays and keep their trips running smoothly.

Track Travelers Anywhere

Mobile GPS tracking lets you quickly locate all the travelers affected by an emergency.

Drill down into trip details to see the parts of their itinerary impacted, and provide secure check-in capability from travelers’ smartphones.

Clarity Risk Management

See how we helped one of the UK’s largest independent travel management companies transform risk management.

Find Out More.

Grappling with Duty of Care Requirements?

Then let us show you how Mantic Point can keep your travelers safe and make compliance pain-free.

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Global Engagement Solutions for Higher Education

Having this accurate set of data, as well as a robust and easy-to-use way to access it, was such an immense resource during a time when world affairs changed on a nearly hourly basis.

Only through this system has our emergency response been possible! We quickly used tools to locate students, create final checkouts, and then to get quick data updates for the entire team, especially our president.

When serious events happen around the world, it is good to know Terra Dotta is there as part of our team enabling a faster and more diligent institutional response.

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Rapid Response with AlertTraveler®

Syracuse University had just deployed AlertTraveler, Terra Dotta’s traveler safety and…

Terra Dotta’s Travel Risk solutions help you meet your duty of care and reduce institutional risk and liability.