northern travel pass

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Free travel in Ireland

What is the free travel scheme, how to use free travel, where can i use free travel, how to qualify for free travel, how to apply for free travel, where to apply for free travel, senior smartpass for travelling in northern ireland.

The Free Travel Scheme allows you to travel, free of charge, on public transport and some private bus and ferry services.

Everyone aged 66 and over, living permanently in Ireland, can get the Free Travel Scheme.

People with disabilities and carers aged under 66 may also qualify for Free Travel.

If you qualify for Free Travel and you are married, in a civil partnership or cohabiting, your partner may travel with you for free if you meet certain criteria (see ‘Spouses, civil partners and cohabitants’ below).

If you can’t travel alone for medical reasons, you may get Free Travel for a companion. This allows a person aged over 16 to travel with you for free.

Changes to the Free Travel Scheme in 2024

From 29 July 2024, you will qualify for the Free Travel Scheme if you are aged over 17 and under 66, and:

• Have never been able to drive due to a disability
• Have a driving licence and are medically certified as ‘not fit to drive’ for at least 12 months.

While the change won’t take effect until July, you can download and fill in an application form for Free Travel for people medically certified unfit to drive (FTM) (pdf) now.

In this case, your spouse, civil partner, or cohabitant cannot accompany you free of charge when travelling.

If you qualify for Free Travel, your Public Services Card (PSC) will have FT (for Free Travel) in the top left-hand corner. The letter following it shows who can travel for free with you:

• FT-P - you can travel for free
• FT+S - your spouse, partner or cohabitant can travel with you for free
• FT+C - you can have a person (over 16) travel with you for free

You must show or scan your Public Services Card to the travel operator when you are travelling on public transport. Find out more about 'How to use your public services card for free travel' .

Paper travel passes are no longer being issued but you can still use your paper pass, if it is valid.

You can use your Free Travel on most Iarnród Éireann , Bus Éireann , Dublin Bus , DART and Luas Services and on certain private bus and ferry services (pdf) .

Free travel is also available on Dublin Bus Nitelink , Go-Ahead Ireland and TFI (Transport for Ireland) Local Link services .

Free travel does not include some special services such as Dublin Bus AIRLINK services .

You can find a full list of services where you can use Free Travel (pdf) on gov.ie.

There are no restrictions on the times you can use your Free Travel.

Living on the Aran Islands or Tory Island

If you are permanently living on any of the Aran Islands, you may get up to 12 single (or 6 return) air trips each year between the islands and Galway City.

People who live permanently on Tory Island (Co. Donegal) are entitled to 8 (or 4 return) free journeys on the seasonal helicopter service operating between the island and Falcarragh on the mainland.

If your public services card includes free travel for a companion, spouse, partner or cohabitant, they can also travel with you for free on the above services.

Going to Northern Ireland

You may also travel free of charge on certain cross-border services between Ireland and Northern Ireland. But to travel free in Northern Ireland, you must have a Senior Smart Pass – see ‘Senior SmartPass for travelling in Northern Ireland’ below.

To get Free Travel you must be living in Ireland and meet one of the following conditions:

• You are aged 66 or over
• You are getting Disability Allowance , Blind Pension , Carer's Allowance or an Invalidity Pension
• You are blind or visually impaired and meet the medical conditions for Blind Pension
• You have been getting Incapacity Supplement or Workmen's Compensation with Disablement Pension for at least 12 months
• You are a specified carer for a person getting Constant Attendance Allowance or Prescribed Relative's Allowance
• You are getting a social security invalidity payment (or similar payment) from a country covered by EU regulations or from a country with which Ireland has a bilateral social security agreement for at least 12 months

Widow or widower or a surviving civil partner

If you are a widow or widower or a surviving civil partner aged 60 or over, living in Ireland and your late spouse or civil partner had Free Travel, you can get Free Travel, if you are getting one of the following payments:

• Widow's, Widower's or Surviving Partner's (Contributory) Pension
• Widow's, Widower's or Surviving Partner's (Non-Contributory) Pension
• One-Parent Family Payment
• Widow's, Widower's or Surviving Partner's Pension under the Occupational Injuries Benefit Scheme
• A similar social security pension or benefit from a country covered by EU regulations or a country with which Ireland has a bilateral social security agreement
• You are getting an ordinary Garda widow's pension

Spouses, civil partners and cohabitants

If you are entitled to Free Travel and you are married, in a civil partnership or cohabiting, your partner may be able to travel with you for free.

Your spouse, civil partner or cohabitant cannot travel with you for free, if you are under age 66 and getting Free Travel because you are:

• Getting Carer's Allowance
• The nominated carer for a person getting Constant Attendance Allowance or Prescribed Relatives Allowance

Your PSC card must have FT-S on it to allow your partner travel with you. To add your spouse, civil partner or cohabitant to your Free Travel - see ‘How to apply for Free Travel’ below.

If you can’t travel alone

If you are unable to travel alone , you can have a person, over 16 years of age, travel with you for free. Your PSC card must have FT-C on it. To add a companion to your Free Travel, see ‘How to apply for Free Travel’ below.

Free travel companion card for children

A child with a visual impairment can get Free Travel for a companion if they are under 18 and they either:

• Satisfy the blindness condition for a Blind Pension, or
• Are registered with Vision Ireland or the National League of the Blind of Ireland

The person they travel with (companion) must be age 16 or over.

Work and Free Travel

You can keep your Free Travel for 5 years, if you moved from one of the following disability payments to work:

• Disability Allowance
• Invalidity Pension
• Partial Capacity Benefit (from Invalidity Pension)
• Disablement Benefit paid along with Incapacity Supplement

You can also keep your Free Travel for 5 years if you transferred from Disability Allowance or Invalidity Pension to a Community Employment , SOLAS or a Back to Work scheme.

If you are aged 66 or over and are getting a State pension, your Public Services Card (PSC) will be issued showing that you have Free Travel automatically.

If you are under 66, you will get Free Travel automatically issued on your PSC if you get one of the following payments:

• Blind Pension
• Carer’s Allowance

If you are married or in a civil partnership, your PSC will be issued with FT-S on it. If you are cohabiting, you must fill in Part 1 and 2 of the Free Travel application form FT1 (pdf) .

If you are not getting one of the payments above but you are eligible for Free Travel, you must fill in the Free Travel application form FT1(pdf) and send to the Free Travel Section in the Department of Social Protection.

If you can’t travel alone and need a companion

If you are unable to travel alone, you can apply for Free Travel for a Companion, using either of the following forms:

• Over 70 Companion pass form (pdf)
• Under 70 Companion pass form (pdf)

You can get an application form for Free Travel from the Department of Social Protection. The form is also available at your local post office and Citizens Information Centre .

Lost or damaged Free Travel pass or PSC

There are currently 2 types of Free Travel Pass:

• A paper Free Travel Pass
• A Public Services Card with Free Travel (with F-T written in the top left-hand corner)

Paper passes are no longer being issued so if you need a replacement for a lost or damaged paper pass, you must undergo SAFE registration and get a Public Services Card .

If your Public Services Card Free Travel is lost, stolen or damaged, you should telephone 0818 837 000 to request a replacement card.

Free Travel

Social Welfare Services College Road Sligo Ireland

If you are 66 or over and have Free Travel, you can travel free of charge on all bus and rail services within Northern Ireland using a Senior SmartPass card.

If you are 66 or over and have Free Travel, you do not need to meet the residency condition in Northern Ireland to apply for a Senior SmartPass card.

How to apply for a Senior SmartPass

To get a Senior SmartPass, you must fill in an application form (FTNI1). You can get this form from your local Intreo Centre or Social Welfare Branch Office. It is not possible to get this form online .

You should not use a photocopy of the form as each form is barcoded. The application form must be filled in with black ink only and returned in person (not posted) to your Intreo Centre or Social Welfare Branch Office.

You must bring each of the following items with your application form to your Intreo Centre or Social Welfare Branch Office:

• Your Irish Free Travel pass/Public Services Card
• Proof of your address, (for example, a gas, electricity, phone bill or bank statement)
• Proof of your identity, (for example, your driving licence, passport or another form of photo identification)
• A recent passport standard colour photograph

It may take up to 6 weeks to process your application. There is further information on the extension of the Free Travel Scheme .

Travelling with a partner or companion

A spouse, civil partner, cohabitant or companion cannot travel with you for free on public transport within Northern Ireland.

However, your Irish Free Travel allows your spouse, civil partner, cohabitant or companion to travel for free on certain cross-border services between Ireland and Northern Ireland. For example, a cross-border train journey that starts in Ireland and ends in Northern Ireland or vice versa.

Renewing and replacing a Senior SmartPass

Your Senior SmartPass will expire after 5 years.

• If you have electronically used your card within the last 2 years, you will get a new card automatically in the post from Translink when your card expires.
• If you have not used your card in the last 2 years, you will be sent a renewal application form to fill in. The renewal form is not the same as a first-time application and you do not need to supply a photograph.
• If you have never used your card, you will not hear from Translink at all. If you wish to get it renewed, you must contact Translink by email at [email protected] , or telephone 00 44 289 075 9129 or 028 90 66 66 30 and they will send you a renewal application.

If you lose or need to replace your Senior SmartPass for travel in Northern Ireland, you can fill in form (FTNI 2) (pdf) .

Brexit and the Senior SmartPass

On 31 January 2020 the UK exited the EU . Senior SmartPass holders can continue to travel in Northern Ireland on the bus and train.

Related documents

• Tax-free purchases for non-EU travellers The Retail Export Scheme, allows visitors to Ireland (from outside the European Union) to buy goods in Ireland to take home with them and benefit from tax relief. 2874.483
• Customs regulations for travellers to Ireland Find out about the important rules in place regarding customs regulations for people travelling to Ireland. 2636.6394
• Travelling from Ireland for healthcare in Europe Introduction to the options for Irish residents who wish to access healthcare in other countries in Europe. 2559.35

If you have a question about this topic you can contact the Citizens Information Phone Service on 0818 07 4000 (Monday to Friday, 9am to 8pm).

You can also contact your local Citizens Information Centre .

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• Free Travel Pass

Contact Information

The Free Travel Scheme is administered by the Department of Social Protection (DSP) and all queries about the scheme should be directed to the Department by emailing [email protected] or calling 071 915 7100.

More details on the Free Travel Scheme can be found on their website.

About the Free Travel Pass 

The Free Travel Pass allows holders to travel free of charge on public transport services in Ireland including Bus Éireann, Dublin Bus, Go-Ahead Ireland, Iarnród Éireann, Luas, TFI Local Link and Kilkenny Services operated by City Direct. The Free Travel Pass is also accepted by many commercial bus services.

You can find a full list of all operators and routes where the Free Travel Pass is accepted on gov.ie .

If you are using a PSC Free Travel Card, please hold the card to the validator until you hear a beep or see the green light.

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The Belfast Visitor Pass is just the ticket to save you time and money when visiting Belfast.

Buy a Belfast Visitor Pass

With unlimited travel on all Metro, NIRailways, Ulsterbus and Glider services within the Belfast Visitor Pass Zone for 1, 2 or 3 days you can get out and about and explore more of our vibrant, lively city. Your Belfast Visitor Pass will also let you enjoy a whole world of fantastic offers and discounts, from savings on key attractions and tours to special offers and incentives in some of our main cultural venues, restaurants, cafés and shops!

You can buy your Visitor Pass online or in person at the Visit Belfast Welcome Centre (9 Donegall Square North), Belfast International Airport Tourist Information Desk or at any Translink station in Belfast.

Belfast Visitor Pass Fares

• 1 day: £6.50
• 2 days: £12
• 3 days: £15.50
• 1 day:  £3.75
• 2 days: £6.50
• 3 days: £8.25

*Terms and conditions apply.

Belfast Visitor Pass Zone

The Belfast Visitor Pass can be used for travel within the specified Belfast Visitor Pass Zone only.

Metro  and Glider :  All Metro and Glider services in Belfast.

NI Railways:  Services between Belfast and Cultra, Jordanstown, Mossley West and Derriaghy and all stops in between.

Ulsterbus:  Ulsterbus Town services within the Belfast Visitor Pass Zone such as Holywood and Newtownabbey. All other Ulsterbus services which pick up and set down passengers within the Belfast Visitor Pass Zone.

Airport Express 600 services to and from George Best Belfast City Airport. Not valid on Airport Service 300 to/from Belfast International Airport.

Download Belfast Visitor Pass Guide and Offers

Download the Belfast Visitor Pass guide, just the ticket to save you time and money in Belfast.

10884 Belfast Visitor Pass 2023 final

• 29 June 2023

Special Offers: Attractions

Belfast Zoo 10% off adult & child tickets

Crumlin Road Gaol 20% off adult self-guided experience

Titanic Belfast & SS Nomadic £3 off adult admission

Ulster Folk Museum 10% retail in shop

Ulster Transport Museum 10% off retail in shop

Ulster Museum 10% off retail in shop

Linen Hall Library 10% off the gift shop range (doesn’t include books or publications) 10% off at the Linen Hall Café

Discover Ulster Scots Centre 10% off sales £25 and over

Prison Island Save 10% (applies to standard passes 1hr).

Axe Yard Urban Axe Throwing Save 10% (applies to social lanes & group packages).

Belfast Cathedral (St. Anne’s) 15% off in the cathedral’s gift shop.

Lost City Adventure Golf 15% off full ticket price

HMS Caroline Free drink: Free soft drink / tea or coffee.

Lagan Adventures Belfast Hydro Bikes – 10% off

Colin Glen 10% off all Colin Glen products

Special Offers: Tours

Irish FA Tours 15% off a family ticket.

Belfast Hidden Tours 15% off (when booking any tour)

Brit Movies Derry Girls Taxi Tour (in Belfast) & Line of Duty Tour 10% off Derry Girls 20% off Line of Duty

Coiste Irish Political Tours 10% off final bill

DC Tours – Belfast Walking Tours 15% off adult ticket.

Clifton House Tours 15% off

Belfastology 15% off Standard ticket price

Titanic Distillers 15% off tours 10% off merchandise (excluding alcohol)

The Deers Head 20% off Brewpub Experience.

The Spirit Circle Experiences 15% off Belfast by the Glass and Sensorium

Belfast Bike Tours 20% off

Special Offers: Shopping

ArtisAnn Gallery 5% off any artwork

Born & Bred 10% off any purchase

Craft NI Gallery 10% off all gallery purchases

Skechers Belfast 15% off valid to April 2024 on full price items only

Special Offers: Food and Drink

Ryan’s Bar and Restaurant 20% off food bill *excludes existing offers

Coppi 15% off food bill

Buba 15% off food bill

Ability Café at Belfast Zoo 10% off

Crumlin Road Gaol – Cuff’s Restaurant 10% off food bill

Novelli at City Quays 15% off food bill – cannot be used in conjunction with any others

Loaf Café and Bakery 10% off food and drink.

The Cloth Ear 10% off any main course dish (excluding Steak)

Parisian 10% off food and beverage bill

Fratelli 10% off food and Beverage bill

Holohans Pantry 10% off food bill *cannot be used in conjunction with any other offer.

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TICKETS AND TRAVEL CARDS

The easiest and quickest way to purchase tickets is to download the free mlink mobile ticketing app. mlink is also a contactless method that limits contact between our staff and passengers..

Pre-paid tickets and travel cards are available online or on the mLink ticketing app. If buying on board please use contactless when possible.

You can also pay as you go by paying on board bus services, at stations or from train conductors (when no Translink employee is available at train station). Tickets can also be purchased at ticket vending machines before you board for Glider services. This will normally be the standard fare although some special offer discounts are available. 

We have a range of pre-pay travel cards designed to save you money and offer convenience. Many of the travel cards are available to buy online and offer significant cost savings on the standard fare.

3 Day Flexi Ticket

Available on train services – unlimited travel on any 3 days out of 7 between two chosen rail stations within Northern Ireland. Available to purchase on the mLink app, ideal if you want the flexibility to travel any 3 days of the week. The 7 day expiry is set when the 1st day of travel is activated.

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Our Travel Cards

We try to offer the best value for our customers. Travel cards are great for saving money and time.

Day, Weekly and Monthly Travel Card -  Buy a daily, weekly or monthly travel card to save on Metro, Glider and Ulsterbus Town services.  Find Out More about Day, Weekly and Monthly travel card

Multi Journey - Smartlink  You can pre-purchase up to 40 pre loaded journeys for all bus services and save on every journey.  Find out more about multi journey travel cards

yLink   If you are lucky enough to be between 16-23 apply for a FREE Ylink card and you can enjoy a massive 50% off travel on all bus and rail services within Northern Ireland.  Find Out More about yLink

Under 16 Digital Travelcard   Translink is working with digital ID experts Yoti to introduce a free digital travelcard for school students aged 13 and over. Learn more about the Under 16 Digital Travelcard

iLink   Available to buy online, our integrated ilink travel cards offer fantastic value for money with unlimited day, weekly and monthly bus and rail travel within specified zones across Northern Ireland.  Find Out More about iLink

aLink    The alink is an annual travel card available for your selected scheduled bus or rail commute and gives you FREE, unlimited use of scheduled bus and train services at weekends.  Find Out More about annual travel cards

24+    Like it says on the tin! Discounted rail travel for aged 24+. (if you're a full time student!) - 1/3 off! From 01 September 2020 until further notice you can get a free 24+ Student Railcard!  Find Out More about 24 plus travel

Belfast Visitor Pass    1,2 or 3 days travel within Belfast with lots of little extras from our business partners.  Buy Now

Concession     Half Fare and free travel concession passes available for eligible users includes, 60+ and Senior SmartPasses.  Find out more about concession passes  

Smart cards are available to buy online. Please allow 72 hours for postal products. You may want to check out our  mLink ticketing app  for mobile tickets.

Travel cards not for you? Paying on board or in station might be the more convenient way for you to travel. Check out our special offers  as promotional discounts are often available.

Paying on board for bus travel is cash for most services. 

Using Glider services - you need to buy your ticket before you board at the ticket vending machine (TVM). TVM's are at every Glider halt and you can pay by cash or card.

Insufficient Change

You will be given a card if you have tendered a large banknote and the bus driver has insufficient change available. Translink bus drivers have been instructed to adhere to the following Company procedure:

The driver has issued you with a valid ticket for your journey and collected the banknote.

If the driver acquires change along the route you will receive your change before disembarking, if not the driver will obtain the correct change at the bus station.

If you are not travelling to a bus station where change can be obtained, please provide the driver with your name and details of where you would like to collect your change (Metro passengers can collect at Metro Short Strand Depot or at a chosen Metro location).

Delay Repay

Fare evasion.

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Travel with the locals in Nordland

Traveling with the locals, both on land and at sea, will given you a more authentic experience of Northern Norway. Travel Pass Nordland makes it even more easy and favorable.

Sometimes, our daydreams actually become reality; the world opens and becomes accessible in new ways. When it does, we must seize the opportunity and live out our dream.

This summer, the holiday paradise that is Nordland has opened to anyone who wishes to explore this interesting and diverse county by bus and express boat. Travelling with the locals, both on land and at sea, will given you a more authentic experience of Northern Norway. National Geographic has long been giving the following advice to travellers of the world: “Go with the locals and do what the locals do.” And now, Nordland is saying the same thing!

Travel Pass Nordland

Travel Pass Nordland  is a brand new travel pass, which gives you unlimited travel by bus or express boat in Nordland (please note that ferries are not included).

The pass is valid for 7 days from the first registration on board a bus or express boat, and no pre-purchase is necessary; simply buy the pass from the ticket inspector when you board. This travel pass is the easiest and most affordable way to explore all of Nordland, inside and out. 

Facts about Nordland—see it to believe it!

Nordland is Norway’s second largest county by area, and many like to brag that we can fit 5 Southern Norway counties within our borders. Actually, Nordland makes up 12 percent of Norway’s land area. In order to get from Bindal in the south to Andenes in the north, you’d have to travel 505 km as the crow flies or 800 km by road. And that’s not all! Nordland accounts for 25 percent of Norway’s coastline and is the county with the largest internal waters in all of Norway.

Nordland has a population of approx. 240,000. These are spread across 44 municipalities, 5 cities and a myriad towns, small communities and fishing villages.

Nordland county has:

• 8 national parks
• 18 protected landscapes
• 175 nature reserves
• approx. 260 water systems with its own populations of salmon, trout or Arctic char
• 18,414 islands in saltwater
• approx. 28,000 lakes
• a whopping 11 percent of its area designated as wilderness areas, and 54 percent of its area designated as unexploited.

In Nordland you’ll also fint  Stetind,  Norway’s national mountain, the world’s strongest  maelstrom and Norway’s largest island. Visit attractions like  Torghatten ,  Svartisen , Moskenesstraumen and  Lofoten which is among the top three best preserved island group of islands in the world. Go whale watching, spot moose and rare birds in  Vesterålen , hike straight across all of Norway at Hellemobotn, explore  caves in Helgeland , stay in traditional fishing villages and visit vibrant island communities all along the coast.

Nordland is like a real-life storybook, with rich stories, epic tales and spectacular illustrations!

Artist Eva Harr

It is no coincidence that the new travel pass is adorned with a painting by Nordland artist Eva Harr. She has painted a classic Nordland motif—a jagged mountain profile with the characteristic Nordland house in front. Eva Harr explains that the Nordland houses have been part of her illustrations and artwork ever since she first saw one on Røst in Lofoten. The same applies to the mountain, which of course had to be included. “I’ve had encounters with mountains on all of my travels in Nordland,” she explains. “The painting and its title Letter home is a metaphor and summarizes the old world, which is about to be lost.” Fortunately, these old Nordland houses have had something of a revival and they are once again a common sight from the fairway all along the coast.

Eva was born up north and has a strong attachment to Reine, which is her second home. “That’s why Letter home is a tribute to the old world that is now getting a new lease on life,” she explains. Eva Harr does not work with photorealism in her art, but she tries to express the essence of experiences in the landscape. Perhaps that’s why so many say they find her motifs so familiar.

Welcome home to Nordland!

We hope you’ll come to Nordland and feel what Eva Harr describes—a sense of familiarity and belonging, even if the places you visit are new to you. The feeling of coming home is universal and has more to do with moods and good encounters with nature and people than with a particular geographic location.

That’s why we say welcome home to Nordland, no matter where you’re from!

A 7-day Travel Pass Nordland for one adult has a very favorable price. Children under 16 travel for half price. Read more about tickets and fares at  Reis Nordland .

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Bodø 2024 – european capital of culture, røst is norway’s outermost island.

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Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter the United States by accessing the Global Entry processing technology at selected airports .

At airports, program members proceed to the Global Entry lanes where processing technology will be used to expedite the members by capturing a photo to verify their membership. Once the photo has been captured, the member will receive on-screen instructions and proceed to a CBP officer who will confirm that you have successfully completed the process.

Travelers must be pre-approved for the Global Entry program. All applicants undergo a rigorous background check and in-person interview before enrollment. If a traveler was unable to schedule an interview at an Enrollment Center prior to their international travel, they have an option to complete their interview via Enrollment on Arrival upon their arrival to the United States.

Another upcoming processing technology option for travelers will be the Global Entry Mobile App. This app will enable members to validate their arrival to the U.S. on their iOS or Android device prior to entering the Federal Inspection Services area.

While Global Entry’s goal is to speed travelers through the process, members may still be selected for further examination when entering the United States. Any violation of the program’s terms and conditions will result in the appropriate enforcement action and termination of the traveler’s membership privileges.

Global Entry Benefits

• No processing lines
• No paperwork
• Access to expedited entry
• Available at major U.S. airports
• Reduced wait times

Half Fare SmartPass - Personal Independence Payment (PIP)

To be eligible to apply for this half fare concessionary travel pass you must be getting the standard or enhanced mobility component of Personal Independence Payment (PIP). If you get the daily living component only, you do not qualify for a SmartPass under this eligibility category.

Age and residence

To be eligible, you must also:

• be  aged between 16 and 59
• have been permanently resident in Northern Ireland for a minimum of three months

How to apply

You can get an application form by:

• calling in person from any manned Translink bus or rail station
• by phoning 028 9066 6630 (applicants who are deaf, have hearing loss or tinnitus can use the textphone number 18001 028 9066 6630) and asking for a form to be sent to you
• by emailing  [email protected]  and asking for a form to be sent to you (provide name and full address with postcode)

Guidance notes are available at this link:

• Half Fare Smartpass application guidance note

You will never be contacted asking for any bank account details when you're applying for or renewing a SmartPass. 

Renewing your Half Fare SmartPass

SmartPasses are only valid for five years. Check the expiry date on the front of your SmartPass to see when it will run out, as it cannot be used to get free travel after this date.

Around three months before each SmartPass expires, pass holders should get a letter explaining how to get a new pass.

If you want further information about renewing your SmartPass, contact Translink:

• phone: 028 9066 6630 (applicants who are deaf, have hearing loss or tinnitus can use the textphone number 18001 028 9066 6630)

If your PIP entitlement ends

If you are no longer getting the mobility component of PIP then you are no longer entitled to half fare concessionary travel. 

You must contact Department for Infrastructure (DfI) Concessionary Fares .

Once DfI is aware that you no longer qualify for concessionary travel, your SmartPass will be cancelled. 

Lost or stolen SmartPass

If your SmartPass is lost or stolen, you should report it to Translink as soon as possible to make sure the card is cancelled and avoid the likelihood of fraudulent use. 

If anyone else tries to use a stolen pass, Translink staff will be alerted.  

Unauthorised use of a SmartPass may result in prosecution.

To get your replacement SmartPass, you should either go to your local Translink bus or rail station, or:

• phone: 028 9066 6630
• email:  [email protected]

Faulty or damaged SmartPass

If your SmartPass is faulty or damaged, you can get a free replacement. 

Go to a Translink bus or rail station and exchange your SmartPass at the ticket office for a ‘Faulty SmartPass Receipt’ ticket. This will provide you with free travel on buses and trains for a seven-day period, during which time a new free replacement pass will be issued. 

Or you can also get a free replacement pass by contacting Translink: 

The ‘Faulty SmartPass Receipt’ ticket is only available at a Translink train or bus station when exchanged for the faulty or damaged pass. 

Using a SmartPass

You should note that:

• Half Fare SmartPasses are issued for the sole purpose of proving eligibility for concessionary travel on eligible scheduled services operated by Translink and other participating operators
• a valid working SmartPass must be shown on every journey to get discounted travel or else the full adult fare will be charged for the journey
• Half Fare SmartPasses are valid only on scheduled bus and rail journeys made in Northern Ireland - they are not valid on cross-border journeys, or on journeys within the Republic of Ireland
• Half Fare SmartPasses are not transferable, nor are any tickets issued with them
• use of the Half Fare SmartPass is subject to the full conditions of carriage of the transport operator
• the SmartPass remains the property of the Department for Infrastructure and may be withdrawn at any time
• after you have boarded the vehicle and asked for your ticket, you should check the ticket to make sure that the details of your journey are right - if the details are not right, you should tell the driver/ conductor immediately
• it is the responsibility of Half Fare SmartPass holders to keep their SmartPass in good working condition

The Concessionary Fares Scheme privacy notice is available  on the DfI website .

You can find further information about how to use your Half Fare SmartPass at this link:

• Half Fare SmartPass user guide

Glider services

You can use your Half Fare SmartPass on all Glider services.

Some changes have been made to make it easier for Half Fare SmartPass users to travel on Glider:

• Half Fare SmartPass users are able to travel free of charge on the new service
• SmartPass users do not need to use Glider ticket vending machines but must tap their card on a validator at the Glider halts before boarding the Glider 

The free concession for Half Fare SmartPass users is a temporary reasonable adjustment until an accessible solution is available.  It applies only to Glider services. 

For all other Translink services, including Metro and Glider feeder services, Ulsterbus, and Northern Ireland Railways, Half Fare SmartPass users will continue to get a half fare concession on the price of a single ticket. 

Contact information

If you have any queries, contact Department for Infrastructure (DfI) Concessionary Fares .

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• Fares, Ticketing & Routeing
• Fares Advice & Policy

Northern Complimentary Travel Pass

• Thread starter NorthWestRover
• Start date 6 Jul 2020

NorthWestRover

Established member.

I have a Northern Complimentary Travel Pass for a return ticket. I have to complete the From and To boxes and the outward date and return date. I assume from having separate boxes for the dates, that I can travel outward on one date and return on another? Can I break my journey on both outward and return journeys?  

RailUK Forums

Yes and yes. There have been occasional issues with gateline staff on the outward journey demanding the date for the return leg to be filled in, which is nonsense And you can take different routes out and back - I did Keighley to St Bees out via the S&C and back round the coast  

You can also use a circuitous route as it specifies "northern only". And so whilst Darlington - York is usually only valid direct via ECML, it would be perfectly permissable to do Darlington - Newcastle - Carlisle - Leeds - York  

Forum Staff

NorthWestRover said: I have a Northern Complimentary Travel Pass for a return ticket. I have to complete the From and To boxes and the outward date and return date. I assume from having separate boxes for the dates, that I can travel outward on one date and return on another? Can I break my journey on both outward and return journeys? Click to expand...

SeanG said: You can also use a circuitous route as it specifies "northern only". And so whilst Darlington - York is usually only valid direct via ECML, it would be perfectly permissable to do Darlington - Newcastle - Carlisle - Leeds - York Click to expand...

Wigan to Scarborough is taking about 10 hours at present (only a slight exaggeration) and I'm planning something like that.  

Staff have always been very happy to accept these if you’re on some form of sensible route (including the above much long, not usually permitted routes). I’ve only known the 1 case of staff wanting return date filled in at the same time and that was posted here.  

• 12 Jul 2020

lyndhurst25

I had a bit of a job getting let through a Northern ticket barrier using one of these tickets yesterday on my return leg. Barrier man kept insisting that these tickets were only valid for one day, despite there clearly being two date boxes to fill in: one for the outward and another for return journey. Eventually he backed down and let me through.  

ForTheLoveOf

lyndhurst25 said: I had a bit of a job getting let through a Northern ticket barrier using one of these tickets yesterday on my return leg. Barrier man kept insisting that these tickets were only valid for one day, despite there clearly being two date boxes to fill in: one for the outward and another for return journey. Eventually he backed down and let me through. Click to expand...

• 19 Jul 2020

Thank you for all the advice. One more thing occurred to me. They are valid in the peak period, aren't they?  

NorthWestRover said: Thank you for all the advice. One more thing occurred to me. They are valid in the peak period, aren't they? Click to expand...