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Atlas America Insurance and Atlas International Insurance Cover You Wherever You Go

Atlas Insurance comes in two options. Atlas International provides coverage outside the USA, while Atlas America Insurance covers people whose travels will include the USA. Each plan will also meet and exceed most visa and immigration requirements around the world.

If you are planning to travel abroad for six months or less, the single trip Atlas Travel Insurance Plan will provide you with the coverage you need. The Atlas Travel series plan can be used anywhere outside of your home country, so your trip can include multiple destinations. You can also easily extend coverage online or by phone if you need to extend your trip.

Atlas Travel Insurance Highlights

Emergency medical coverage.

WorldTrips covers costs up to the medical maximum selected for medical care abroad.

Deductible Options

Travelers have the option to purchase an Atlas Travel plan with a $0, $100, $250, $500, $1,000, $2,500, or $5,000 deductible.

Trip Interruption Benefits

Atlas Travel offers members up to $10,000 for an interrupted trip.

Pre-Existing Conditions

Travelers under 80 can be covered for an acute onset of a pre-existing condition.

Sports Coverage

Injuries that occur while participating in adventure sports such as skiing and mountaineering are eligible for coverage.

Emergency Medical Evacuation

Atlas Travel will cover transport costs for travelers from the initial treating facility to the nearest qualified hospital.

Are you ready to purchase an Atlas Travel plan?

Click to get a free quote and apply and buy online today!

WorldTrips Atlas Insurance Benefits

Atlas Travel Insurance offers some of the most customizable travel insurance plans available. Whether you purchase Atlas International (for people outside of the US) or Atlas America Insurance (for people whose travel includes the USA), you will have the ability to customize your deductible, your coverage length and your coverage maximum.

Read the full schedule of benefits on page 3 of the Atlas Travel brochure.

Overall Maximum Limits, Deductibles, and Coinsurance Options

Medical benefits and limits, emergency travel benefits and limits, why choose atlas travel medical insurance.

Many times the primary medical insurance in your home country will not cover you while traveling abroad. Also, it will not provide important services, perhaps essential ones, in the event of an illness or injury. Atlas Insurance includes crucial features such as translation assistance while being treated, doctor and hospital referrals, and assistance replacing lost prescriptions.

WorldTrips , the plan administrator, provides 24/7 customer service for our Atlas Travel Medical insurance members. They also many other services you'll need if you run into difficulty while abroad, from simple things such as lost luggage to a crisis like a terrorist attack. In the event of medical emergencies, political evacuations, and natural disasters, WorldTrips will provide you with assistance in making emergency travel arrangements.

How Much Does an Atlas Travel Insurance Plan Cost?

The Atlas International and America Insurance plans are relatively inexpensive per day. Your plan costs will increase with a lower deductible and increase with a higher deductible.

Atlas International Insurance Premiums - Traveling Outside the United States (Cost per Day)

If traveling outside the United States, use these rates for the Atlas International plan. This includes U.S. citizens traveling overseas and persons traveling between countries, i.e., a citizen of India traveling to the United Kingdom.

Rates last updated on March 4, 2024

Atlas America Insurance Premiums - Traveling in the United States (Cost per Day)

If you are traveling to, temporarily residing in, or visiting the United States, please use these rates for the Atlas America Insurance plan.

Eligibility Requirements for a WorldTrips Atlas Insurance Plan

Individuals who are traveling outside of their home country and are at least 14 days old are eligible for coverage. If you are under age 65, you may select an Overall Maximum Limit ranging from $50,000 to $2,000,000. If you are age 65 to 79, the Overall Maximum Limit available is $100,000. If you are age 80 or older, the Overall Maximum Limit available is $10,000. The minimum coverage period is 15 days and the maximum coverage period is 12 months. You may purchase coverage in a combination of monthly and 15-day increments, depending on your needs.

Atlas Travel FAQs

When does my atlas travel medical insurance coverage become effective and when does it end.

Your coverage becomes effective on the latest of the following dates:

• the date WorldTrips receives your application and correct premium,
• the moment you depart from your home country
• or the date requested on your application.

Your coverage will end on the earliest of the following dates:

• the end of the period for which you have paid a premium,
• the date requested on your application
• or the moment you return back to your home country.

Does WorldTrips Atlas Insurance provide any home country coverage?

Yes, both Atlas International Insurance and Atlas America Insurance provide limited home country coverage. This benefit will provide for a set number of days of coverage for travelers if they return home for a period of time during their trip abroad. Policies with Home Country Coverage typically cover medical benefits related to a new illness or injury incurred during an incidental trip back to a traveler's home country. 

You must have purchased three months of coverage for the Incidental Home Country Coverage to be in effect.

U.S. home country:

• For every three-month period you are covered, eligible medical expenses incurred in the U.S. are covered up to 15 days. Non-U.S. home country:
• For every three-month period during which you are covered, eligible medical expenses incurred in your home country are covered up to a maximum of 30 days.

Should you change your home country's location during the certificate period, you must notify us of such change within fifteen (15) days. Your new home country will govern the terms of any home country or incidental home country coverage. Any benefit accrued under a single three-month period does not accumulate to another period. Failure to continue your international trip or your return to your home country to obtain treatment for an illness or injury that began while traveling shall void any incidental home country coverage.

Am I able to extend or renew my Atlas Travel insurance coverage?

After your initial purchase, you may extend your coverage up to a maximum of 364 days. So long as your coverage is continuous, your deductible, coinsurance and benefit limits will not reset. After your initial term, you can purchase a new policy if you decide to continue to travel abroad.

Extensions must be made online in WorldTrips' Client Zone. Payment must be made by credit card.

Which Atlas Travel medical insurance plan should I purchase?

If you are a U.S. citizen traveling abroad for twelve months or less, or a non-U.S. citizen traveling to a country other than the United States, you should purchase Atlas International Insurance . The Atlas International plan provides coverage and travel benefits for travelers traveling abroad but not visiting the USA.

If you are a non-U.S. citizen traveling to the United States (including Puerto Rico and the U.S. Virgin Islands) for twelve months or less, you should purchase Atlas America Insurance . For any visitor to the USA, Atlas America provides comprehensive travel insurance and emergency medical benefits. Your travel can also include additional countries and you will be covered worldwide.

Start by Requesting a Quote to get coverage and pricing for your plan.

How do I add countries to my Atlas Travel Insurance plan?

New countries can be added to your Atlas Travel Insurance plan via WorldTrips' Client Zone. A new visa letter can be printed listing the various countries. However, it is not required that you list every country that you may visit during your trip. You should list the countries where you will travel to as primary destinations in your initial application.

Please note: The Atlas International plan will provide worldwide coverage and benefits for travel to all countries worldwide except for travel to the USA. If you are traveling to the USA, you should purchase the Atlas America plan, which includes coverage and benefits in the USA. 

Can I purchase an Atlas Group Travel Insurance Policy?

The Atlas Group plan is available for small or large groups traveling abroad for 5 days to a year. The group plan is available to employer groups, non-profit organizations, students, and others. The coverage and benefits are the same.

There is an easy-to-use online quote tool (link below). Once you find the level of coverage desired, you can move forward to purchase coverage. You will be asked for details on each applicant, including their date of birth along with other details.

Atlas Group Travel Insurance Quote and Buy

More to Read:

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Travel insurance

WorldTrips travel insurance review 2024

Jennifer Simonson

Mandy Sleight

“Verified by an expert” means that this article has been thoroughly reviewed and evaluated for accuracy.

Heidi Gollub

Updated 9:26 a.m. UTC June 28, 2024

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Top travel insurance plans

Average cost, medical limit per person, why it’s the best.

If you’re looking for the best travel insurance for international travel , WorldTrips’ Atlas Journey Elevate plan gives you $250,000 in travel medical insurance with primary coverage. This plan is a good option if health insurance for international travel is a priority. It also has $1 million in emergency evacuation coverage.

See our full WorldTrips travel insurance review .

Customer reviews

WorldTrips has a rating of 4.27 stars out of 5 on Squaremouth, based on 428 reviews of policies purchased through the travel insurance comparison site since 2008.

• $250,000 in primary medical coverage.
• $1 million per person in medical evacuation coverage.
• Primary damage or loss baggage coverage of $500 per item, up to $2,500.
• 5 optional upgrades, including pet care, adventure sports and rental car damage and theft.
• No non-medical evacuation coverage.

Why trust our travel insurance experts

Our team of travel insurance experts evaluates hundreds of insurance products and analyzes thousands of data points to help you find the best product for your situation. We use a data-driven methodology to determine each rating. Advertisers do not influence our editorial content. You can read more about our methodology below.

• 1,855 coverage details evaluated.
• 567 rates reviewed.
• 5 levels of fact-checking.

About WorldTrips travel insurance

WorldTrips Atlas Journey travel insurance plans provide customizable travel insurance coverage at a competitive price. Depending on the type of trip you are planning, you can customize your travel insurance coverage by adding upgrades such as pet care and adventure travel. 

In this WorldTrips insurance review, we break down the insurer’s three main insurance plans, share sample pricing for its top-rated travel insurance plan and explain some common policy exclusions.

WorldTrips travel insurance plans

WorldTrip’s Atlas Journey travel insurance plans include medical coverage and trip interruption coverage for both domestic and international trips. The three travel insurance plans — Elevate, Explore and Escape — allow you to select the plan with the appropriate amount of coverage to meet your travel needs. 

Atlas Journey Escape

The WorldTrips Atlas Journey Escape plan was designed for travelers who are looking for basic coverage on their next vacation or business trip. 

The plan includes all the basic travel insurance coverages such as trip cancellation, trip interruption, trip delay, medical coverage, medical evacuation and baggage coverage. 

Of the three plans, the economy plan offers the lowest payout benefits. The travel medical insurance limit is only $50,000 per person in excess coverage. This coverage limit might be fine when traveling through the United States where your primary medical insurance would cover any emergency medical situations. However, if you are traveling internationally through countries that do not accept your domestic health insurance , you might want to upgrade your plan to include more medical coverage. 

Atlas Journey Explore

The WorldTrips Atlas Journey Explore plan includes everything the economy plan does, but increases the coverage amount for every benefit. This plan gets 5 stars in our rating of the best travel insurance . 

Atlas Journey Explore provides the same interruption benefits as the top-tier Elevate plan, but offers lower limits for trip cancellation , emergency medical evacuation , delays, missed connections and baggage insurance. 

The biggest difference between the Explore and the more expensive Elevate plan is that the Explore plan offers up to $150,000 in primary emergency medical coverage while the Elevate plan offers up to $250,000.

Atlas Journey Elevate

The WorldTrips Atlas Journey Elevate plan is the crème de la crème of the WorldTrips trio of plans. It offers travelers the highest payout benefits of all the plans, which is especially important for those traveling overseas. This plan also gets 5 stars in our rating of the best travel insurance.

Compare WorldTrips travel insurance plans

What worldtrips travel insurance covers.

The core types of travel insurance packaged together in WorldTrips Atlas Journey policies include:

• Sickness or injury that renders you or your traveling companion unable to travel. 
• Death of a family member, traveling companion or business partner.
• Severe weather that causes your common carrier to shut down for more than 12 hours. 
• Terrorist incident or civil unrest in your destination. 
• Emergency medical expenses: Travel medical insurance helps pay doctor and hospital bills and emergency evacuations if you get sick or injured on your trip.
• Travel delay: If your trip is delayed for five hours or more due to a reason listed in the policy, travel delay insurance can help cover the cost of accommodations, meals and local transportation while you are delayed. 
• Baggage: Baggage insurance includes lost or stolen baggage, excessive baggage damage and baggage that is delayed more than 12 hours.
• Travel Assistance Services: Multilingual travel agents can provide worldwide travel, medical, emergency, and security assistance 24 hours a day, seven days a week. 

What WorldTrips travel insurance doesn’t cover

Like all travel insurance plans, WorldTrips plans will not cover everything. While it is always a good idea to read the fine print before buying a policy, here are some exclusions to WorldTrips travel insurance plans. 

• Traveling against the advice of a physician.
• Medical tourism.
• Intoxication. 
• Pre-existing conditions, unless you qualify for a waiver of the pre-existing condition exclusion.
• Participation in an organized sports competition or as a sporting professional.
• Participation in bodily contact sports, extreme sports and certain adventure sports.

WorldTrips additional coverage options and benefits

You can customize and enhance WorldTrips travel insurance plans with the following add-ons, provided they are available with the plan you choose and in your state. 

“Cancel-for-any-reason” (CFAR) coverage

A “cancel for any reason” upgrade allows you to cancel your trip for any reason not already covered by your trip cancellation benefit, as long as you do so at least 48 hours before your scheduled departure.

Explore and Elevate plan policyholders can choose to be reimbursed for 50% or 75% of their costs with CFAR. This optional coverage is not available with the Atlas Journey Escape plan. 

“Interruption-for-any-reason” coverage

The trip “interruption for any reason” (IFAR) upgrade reimburses 50% of your trip cost as long as you are at least 48 hours into your trip when you decide to end your travels early. This optional coverage is only available on the WorldTrips Atlas Journey Elevate plan.

Adventure sports 

This optional coverage extends your travel insurance to include safari activities, bungee jumping, hang gliding and other extreme activities. This add-on is available for the Explore and Elevate plans. 

Rental car damage and theft

This upgrade adds collision damage and theft coverage for rental vehicles. The rental car coverage is an available add-on for all plans. 

This upgrade adds trip cancellation or trip interruption coverage in the event of your dog or cat’s death or critical illness. It also adds vet care compensation if your dog or cat becomes ill while traveling with you. It’s available with the Explore and Elevate plans.

Compare the best travel insurance companies of 2024

Via Compare Coverage’s website

Methodology

Our insurance experts reviewed 1,855 coverage details and 567 rates to determine the best travel insurance of 2024 . For companies with more than one travel insurance plan, we shared information about the highest-scoring plan.

Insurers could score up to 100 points based on the following factors:

• Cost: 40 points. We scored the average cost of each travel insurance policy for a variety of trips and traveler profiles.
• Medical expenses: 10 points. We scored travel medical insurance by the coverage amount available. Travel insurance policies with emergency medical expense benefits of $250,000 or more per person were given the highest score of 10 points.
• Medical evacuation: 10 points. We scored each plan’s emergency medical evacuation coverage by coverage amount. Travel insurance policies with medical evacuation expense benefits of $500,000 or more per person were given the highest score of 10 points.
• Pre-existing medical condition exclusion waiver: 10 points. We gave full points to travel insurance policies that cover pre-existing medical conditions if certain conditions are met.
• Missed connection: 10 points. Travel insurance plans with missed connection benefits of $1,000 per person or more received full points.
• “Cancel for any reason” upgrade: 5 points. We gave points to travel insurance plans with optional “cancel for any reason” coverage that reimburses up to 75%.
• Travel delay required waiting time: 5 points. We gave 5 points to travel insurance policies with travel delay benefits that kick in after a delay of 6 hours or less.
• Cancel for work reasons: 5 points. If a travel insurance plan allows you to cancel your trip for work reasons, such as your boss requiring you to stay and work, we gave it 5 points.
• Hurricane and severe weather: 5 points. Travel insurance plans that have a required waiting period for hurricane and weather coverage of 12 hours or less received 5 points.

Some travel insurance companies may offer plans with additional benefits or lower prices than the plans that scored the highest, so make sure to compare travel insurance quotes to see your full range of options.

WorldTrips insurance review FAQs

Yes, WorldTrips offers both annual and group medical insurance plans. 

• Atlas Group medical insurance plans offer a 10% reduced rate for families and groups of five or more when traveling abroad. 
• Atlas MultiTrip insurance is annual travel medical coverage for multiple trips abroad in a period of 364 days. 

Yes, WorldTrips offers travel health insurance for international students. WorldTrips’s Atlas America travel health insurance is for non-U.S residents and citizens who travel internationally to the United States. Atlas America insurance reviews online are overwhelmingly positive, with 96% of reviewers recommending the policy.

WorldTrips considers a pre-existing condition to be an illness, disease or other condition during the lookback period (90 days in most states) immediately prior to your effective date of coverage for which you received or were recommended to receive a test, examination or medical treatment or received a medical prescription. 

WorldTrips will waive the pre-existing conditions exclusion if you purchase your plan within 21 days of the date you made your first payment toward your trip and you are medically able to travel on the date of purchase.

Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.

Blueprint has an advertiser disclosure policy . The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.

Jennifer Simonson covers everything from business to the wine industry to international travel. Outdoor adventure, water parks and all things Texas are by far her favorite beats. Her work has appeared in Forbes, Travel + Leisure, Texas Monthly, Smithsonian Magazine, Fodor's, Lonely Planet, Slate and more. You can follow her on Instagram at @storiestoldwell.

Mandy is an insurance writer who has been creating online content since 2018. Before becoming a full-time freelance writer, Mandy spent 15 years working as an insurance agent. Her work has been published in Bankrate, MoneyGeek, The Insurance Bulletin, U.S. News and more.

Heidi Gollub is the USA TODAY Blueprint managing editor of insurance. She was previously lead editor of insurance at Forbes Advisor and led the insurance team at U.S. News & World Report as assistant managing editor of 360 Reviews. Heidi has an MBA from Emporia State University and is a licensed property and casualty insurance expert.

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International Travel Medical Insurance

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Atlas Travel Insurance Review: Is it Worth it For You?

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In this Atlas Travel Insurance review, we’ll explore what plans they offer, what they cover, and whether the plans are worth it for you. Enjoy!

If you’re getting ready for a trip, you know it can involve a fair bit of planning. From finding affordable vacation ideas to choosing the ideal flights, there are a lot of decisions to make.

One decision you’d probably rather not deal with is choosing a travel insurance plan. Unlike scouting for the best flight and hotel deals, there’s nothing fun about thinking about the worst-case scenario. It’s tempting to skip it altogether – but don’t.

Anything could happen, and it’s better to be safe than sorry. The best travel insurance companies offer comprehensive coverage that protect your financial investment and your health.

Today I’ll review two types of insurance offered by Tokio Marine HCC-MIS Group, otherwise known as Atlas.

Atlas at a Glance

• Started in 1998 in Indianapolis, IN
• One of the first to make insurance products and services available on the internet
• Sells three comprehensive trip cancellation insurance plans
• Offers a multi-trip travel medical plan
• Offers two customizable single-trip travel medical plans

Atlas Travel Insurance Products

Atlas provides a suite of travel insurance options to meet the diverse needs of today’s traveler. Let’s take a look.

Trip Cancellation Insurance

Atlas trip cancellation insurance plans protect the non-refundable deposits you make when you book your trip. They’re considered comprehensive plans because they also offer emergency medical coverage. There are three tiers available:

• Atlas Excursion
• Atlas Expedition
• Atlas Enterprise

Atlas MultiTrip

The Atlas MultiTrip plan covers frequent travelers for all trips up to 30 or 45 days in a 364-day period. It’s primarily a travel medical plan, although it also includes trip interruption, trip delay, and baggage loss coverage. It does not include trip cancellation, so you’ll either have to use a travel rewards credit card that includes it, or purchase that separately for each trip.

Travel Medical Insurance

Atlas offers two customizable travel medical insurance plans that provide single-trip coverage for trips lasting 5 to 364 days. These plans also include trip interruption, travel delay, and lost baggage:

• Atlas Travel
• Atlas Premium

In this review, I’ll focus on the trip cancellation insurance and MultiTrip plans. If you want to learn more, you can compare Atlas travel medical insurance plans here .

Atlas Travel Insurance: What’s Included?

Atlas trip cancellation insurance plans protect you from financial loss if you cancel your trip or return home suddenly (for a covered reason). There are 3 plans to choose from – Excursion, Expedition, and Enterprise.

As an example, the basic Atlas Excursion plan includes:

• Trip Cancellation
• Trip Interruption
• Baggage Delay
• Emergency Medical and Dental Expense
• Emergency Medical Evacuation and Repatriation of Remains
• Common Carrier AD&D

Of course, the higher-tiered Expedition and Enterprise plans offer more coverage per category and offer extras like Cancel for Any Reason coverage and a Pre-existing Medical Conditions Waiver.

One note about these plans – they are not easy to find on their website. In fact, you have to get a quote (and therefore, already know your plans or have made reservations) to even get access to coverage amounts. We’d love to see coverage amounts front-and-center like they do for their MultiTrip and travel medical plans – without having to put in specific information first. Anyone should be able to see up-front how much insurance is provided.

Atlas’ MultiTrip plan is a travel medical plan that covers all trips lasting up to 30 or 45 days in a 364-day period. It’s an attractive solution for frequent travelers . Their MultiTrip plans include:

• Emergency Medical Evacuation: $1,000,000 lifetime maximum
• Repatriation of Remains: Up to the overall maximum limit
• Emergency Dental: $300
• Accidental Death and Dismemberment: Lifetime max up to $25,000 depending on age
• Common Carrier Accidental Death: up to $50,000 depending on age
• Personal Liability: $25,000 lifetime max
• Trip Interruption: $10,000
• Lost Luggage: $1,000
• Travel Delay (12 hours): $100/day for maximum 2 days
• Lost or Stolen Passport/Travel Visa: $100
• Deductible: $250 per covered trip
• For a full list of what’s covered, click here .

Remember that while it includes trip interruption, trip delay, and baggage loss coverage, it does not include trip cancellation insurance. If you want that, you can purchase it separately.

Great Coverage for Your Epic Trip – Protect yourself and your trip from catastrophe. Get started with comprehensive medical and trip insurance from Atlas. Get your free quote here .

Atlas Travel Insurance: How Much?

The cost of a travel insurance policy depends on several factors, including your age, the length and cost of your trip, whether you’re traveling solo or with family, and your state of residence. To weigh your options, get an online quote directly from Atlas. That said, these examples help illustrate how the plans compare in terms of price.

Let’s consider a 33-year-old solo traveler heading to Belgium for two weeks in June. He’s from the U.S. state of Georgia, and his trip costs $3,000. Here is what he would pay for each of the Atlas trip cancellation insurance plans:

• Atlas Excursion: $91
• Atlas Expedition: $107
• Atlas Enterprise: $126

Now, let’s shake things up and see what the prices would look like if it were a family vacation. Let’s add his 35-year-old wife and their two kids, ages 7 and 10. With the additional airfare, let’s say the trip costs $5,500:

• Atlas Excursion: $204
• Atlas Expedition: $240
• Atlas Enterprise: $280

In both examples, the jump from Atlas Excursion to Atlas Expedition is pretty small. Considering Atlas Expedition gets you an extra $100,000 in emergency medical coverage and the pre-existing medical conditions waiver, I think it’s worth it.

Note that adding Cancel for Any Reason coverage to the Atlas Enterprise plan would cost an extra $182. The standard trip cancellation coverage includes the most common reasons for canceling a trip, so most people probably wouldn’t add it on.

Atlas MultiTrip: How Much?

When buying the MultiTrip Plan, you can insure trips lasting up to 30 or 45 days. Let’s look at how much it would cost to insure the travelers from the previous example for all trips taken for 364 days.

Our 33-year-old solo traveler would pay:

• $188 for all trips lasting up to 30 days
• $230 for all trips lasting up to 45 days

The family of 4, ages 35, 33, 10, and 7 would pay:

• $282 for all trips lasting up to 30 days
• $345 for all trips lasting up to 45 days

Atlas Travel Insurance: What Isn’t Covered?

The nitty-gritty exclusion details vary by plan and can be found in your plan certificate. Here are a few things worth noting.

Pre-existing Medical Conditions (Certain Circumstances)

The Atlas trip insurance plans define a pre-existing medical condition as one you had in the 60 days preceding your scheduled departure. That 60 days is called the look-back period. Pre-existing conditions are handled differently based on the type of travel insurance you purchase.

The Atlas Excursion plan does not cover pre-existing medical conditions in any circumstance. For some, this is a good reason to buy the Atlas Expedition or Enterprise plans instead.

The Atlas Expedition and Enterprise plans have a pre-existing conditions waiver. That means that if you meet certain criteria, your trip cancellation, interruption, and medical benefits will cover your pre-existing medical conditions. These are the criteria:

• You purchase your travel insurance plan within 21 days of making your initial trip deposit
• You purchase insurance for the full cost of your trip
• You’re medically able to travel on the effective date of your policy

The Atlas MultiTrip plan has a look back period of two years. That means a condition is considered pre-existing if you had it in the two years prior to the beginning of your coverage.

The MultiTrip plan does not cover pre-existing medical conditions except in cases of acute onset. Acute onset means a sudden, unexpected, brief flare-up that requires urgent care (excluding chronic or congenital conditions).

Adventure Sports

There’s a whole list of adventure sports that aren’t covered. That means if you sustain an injury while taking part in one, Atlas won’t pay your claim. Here are a few notable exclusions:

• Parachuting
• Any kind of race
• Base jumping
• Independent scuba diving
• Spelunking or cave diving
• Whitewater rafting
• Big game hunting

If any of these are an important part of your travel plans, you should look elsewhere for your insurance needs. We recommend checking out World Nomads , which is known for its adventure sports coverage.

Lost or Damaged Medical Items

It’s important to note that baggage/personal effects and baggage delay coverage do not cover loss or damage to medical items you may travel with. This includes:

• Eyeglasses, sunglasses, and contacts
• Artificial teeth and dental bridges
• Hearing aids
• Prosthetic devices
• Prescribed medications
• Retainers and orthodontic devices

The best course of action is to keep these items in your carry-on luggage to reduce the chance of loss or damage.

Standard Exclusions

As is the case with most travel insurance providers, Atlas does not cover losses related to:

• Anything self-inflicted
• War, invasion, acts of foreign enemies, civil war, hostilities between nations
• Any non-emergency medical treatment
• Injury or sickness when traveling against the advice of a physician
• Participation in professional sports, piloting, or military training exercises

Again, consult your plan certificate for the full list of exclusions.

Need an all-in-one travel insurance plan? Atlas has your back with several single trip and multi-trip options. Get started today with a free quote.

Atlas Travel Insurance: Who Can be Covered?

Two of the Atlas trip cancellation plans, Atlas Expedition and Atlas Enterprise, cover travelers up to age 99. This is something to consider if you or someone you are traveling with is a senior. Atlas Excursion provides coverage to age 75. Atlas MultiTrip provides coverage to travelers aged 14 days to 75 years.

Atlas Travel Insurance Pros and Cons

Who should buy atlas travel insurance.

Frequent Travelers – If you travel several times a year, Atlas MultiTrip can save you money.

Travelers Who Need an All-In-One Insurance Product – If you need to insure your non-refundable trip deposits but you also want high levels of medical coverage, the Atlas Expedition or Enterprise plans will be a good fit for you. They come with a generous $150,000 or $200,000 in medical coverage.

Travelers Who Need Cancel For Any Reason Coverage – The Atlas Enterprise plan comes with optional Cancel for Any Reason coverage. Although it’s expensive, it will be worth it for some travelers.

Who Should Skip Atlas Travel Insurance?

Seniors Aged 75 and Over – Seniors over age 75 are not eligible for the Atlas Excursion plan or the MultiTrip plan. They can get the Atlas Expedition and Enterprise plan, but they can likely find more options elsewhere.

Adventurous Travelers – Atlas doesn’t offer adventure sports coverage, so if bungee jumping or mountain climbing are in the cards, look elsewhere. I recommend checking out World Nomads .

Frequent Travelers Who Need Trip Cancellation – The Atlas MultiTrip plan is a great option for frequent travelers, except for one thing: it doesn’t include trip cancellation insurance. If you’ll be making expensive deposits several times per year, the MultiTrip plan won’t check all your boxes.

How to Buy Atlas Travel Insurance

The simplest way to buy any of the Atlas plans is online. Start by grabbing a quote and reviewing the coverage. If you like what you see, enter your details and your payment information, and you’re good to go.

The Atlas trip cancellation insurance plans come with a 10-day review period. This means you can request a refund within 10 days of purchasing your plan if you change your mind (as long as your coverage hasn’t started).

With the Atlas MultiTrip plan, you can request a refund any time before coverage begins.

How to Make a Claim

You have 20 days for trip cancellation insurance or 60 days for MultiTrip insurance from the day coverage ends (the last day of the certificate period) to file a claim.

To start a claim, you must contact Tokio Marine HCC-MIS to give notice of your claim. You can do this online or by mail, and you can call to get help. They will advise what forms and information you need to provide.

Atlas Travel Insurance: Should You Buy It?

If you’re looking for a solid, comprehensive travel insurance plan that protects your non-refundable deposits and offers emergency medical coverage, Atlas has you covered.

Their Expedition and Enterprise plans offer robust coverage at a reasonable price. They are the trip insurance plans that will meet most travelers’ needs. In my opinion, the Excursion plan just doesn’t offer enough medical coverage for most situations.

The MultiTrip plan is a good fit for travelers looking to insure multiple trips a year but don’t need trip cancellation coverage.

Whether you chose Atlas or another provider, make sure you protect yourself and your trip by purchasing a travel insurance policy before you go. Thanks for reading and safe travels!

Get International Medical Insurance with Atlas – Are you ready to protect your trip and your health? Hop over to Atlas to get your free quote for your next trip. Grab a free quote here.

Atlas Travel Insurance Review

• Amount of Coverage
• Medical Coverage
• Travel Coverage and Protections
• Affordability
• Covered Activities & Sports
• Availability

Their Expedition and Enterprise plans offer robust coverage at a reasonable price. They are the trip insurance plans that will meet most travelers’ needs. In my opinion, the Excursion plan just doesn’t offer enough medical coverage for most situations. The MultiTrip plan is a good fit for travelers looking to insure multiple trips a year but don’t need trip cancellation coverage.

There is little adventure sports coverage and no annual plans that include trip cancellation insurance.

Sandra Parsons is a professional freelance writer and personal finance expert who writes about all things money. Her work has been featured on sites like MoneyTips, Credit Knocks, Women Who Money, and CreditCards.org. She also adores travel (preferably paid for with credit card rewards) and routinely reviews sightseeing passes and travel insurance solutions. Prior to focusing on her writing career, Sandra spent five years working in banking. She also holds master’s degrees in employment relations and psychology. Learn more about Sandra here.

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Trusted Travel Management

An agile & customizable program that exceeds the demands and expectations of even our most complex clients

Trusted Global Travel Management

Our experience and highly personalized service means an agile & customizable corporate travel program that answers your business objectives.

Unparalleled Global Service. One Point of Contact.

Atlas Travel offers a comprehensive suite of global travel services, delivering the most responsive touchpoints, optimized risk mitigation and innovative business solutions that ensure a completely dynamic travel program for even our most discerning clients.

Why Work With Atlas

Our values and culture at Atlas Travel are the pillars of who we are and a large part of why our clients remain loyal to us. When it comes to deciding who to work with for their travel program management, we have learned that the guiding principles and fundamental convictions of the company that our clients have entrusted are as important as our innovative products and solutions. We take trust and integrity seriously.

We aren't trying to keep up with other companies; we're looking to lead travel management standards. Our holistic approach to success is not only measured by what services we offer, but equally by our commitment to DE&I and our corporate social responsibility initiatives. Of the many reasons to work with us, we are most proud that the core of who Atlas Travel is as a company directly benefits our clients.

Measurable Performance

Traveler satisfaction, average program savings, travel manager satisfaction, don't take our word for it.

Check out what our corporate clients and business travelers say about us!

"We have had the pleasure of partnering with Atlas Travel since 2013. Their advisors are knowledgeable, a pleasure to work with and always take the extra step to ensure our travelers are well informed. We have several unique requirements as part of our travel policy, and they manage them successfully and with the highest level of professionalism. We’re thrilled with the service they provide and would recommend Atlas Travel as a travel management solution."

Corporate Client

"On complicated international itineraries, the agents are really motivated to find the lowest fare and think creatively as to how to do that (i.e. different airlines on the outbound and return, non-traditional connections, etc.)."

Business Traveler

"In the short time we moved to Atlas Travel (July 2021) the transition was one of the smoothest experienced, and the three service platforms (US, UK,  EU)  we created are covering our travelers 24/7.  They know our industry and our Program Manager is great!"

"I recently had to make an emergency change in my flight because of illness while travelling. Atlas got back to me right away with a new flight. When I was having problems checking in the day before the rescheduled flight, I called the after-hours weekend service, and an agent spent almost an hour connecting with the two different carriers to have them update their systems to reflect my new flight. It gave me a lot of peace of mind going to the airport the next day knowing that she had confirmed I had a seat on the plane! I really appreciated the commitment to find a solution for a problem that seemed simple but actually required quite a bit of work to solve."

"Knowing that I can call Atlas 24/7 is a huge help, especially when I was at the airport with my connecting flight canceled. They were able to re-book me on another flight very quickly."

"Just wanted to let you know I that the corporate advisors I have been working with are ROCKSTARS! Patients are very happy with the offerings and results thus far with high satisfaction with the ease of your process. Thanks for you and your team and what they are doing to help these patients."

"I have found Atlas agents super responsive to my requirements. I usually have to travel urgently and have requirements of after hours support, as I am in Africa. Sometimes there are short notice changes to itineraries, and the agents have been always prompt to last minute route diversions, which are the nature of my job. Thank you for all the good work!"

"A huge learning moment for myself and our emergency response team, has been to involve Atlas Travel as true partners early in a response. Their team responded within minutes to a desperate call for help and took expert control of an increasing complex situation. Atlas continues to offer creative solutions and manage complex communication threads. They relieved our team of a huge coordination burden and allowed them to do what they do best. We can now concentrate our efforts on helping people in need. I count on Atlas as part of our emergency response team. Thank you for taking such good care of our team!"

"The Atlas team's services were beyond wonderful on the trip. Every issue was resolved even before I got to know about them. The responses to my questions were excellent. And just to say I really loved the AMIGo app. It came in very handy with getting info on the go. Kudos to the entire team!"

"Always professional and helpful. I had a canceled flight last week, and the Atlas team took care of it seamlessly. Thank you for making travel easy!"

"The customer service is legendary. All agents I speak with go above and beyond!"

"The people are the BEST part of Atlas Travel!"

"I wanted to take a moment mid-emergency to express my gratefulness and acknowledgement of the tremendous job you have been doing coordinating our accommodations. Working with the agents at Atlas has been terrific. I am so impressed by the way your team just took on the challenge of managing our 25 travelers in three countries."

"The wonderful part of this team is the consistency across the entire team! Everyone is always super friendly and so efficient with any booking or changes...and even mid trip adjustments. Thanks for all you do!"

"Atlas Travel agents are always courteous, helpful and prompt in their responses and feedbacks. In addition, they are very patient, particularly with us as senior leaders."

"Continued positive experiences with travel scheduling (& rescheduling) during very fluid and ever changing times. Always timely and friendly in completing requests. As always, thank you for all you do!"

"Atlas is always so efficient and helpful. Would be so lost without you! Thank you!"

"Our agent is amazing. She should be on America's Got Talent for customer service. I love ATLAS!"

"Just all around "OUTSTANDING" service from the Atlas team!"

"Great impression. Atlas flight services was good. I didn't experience any hitch nor challenge while I traveled to Uganda and back to Nigeria. Thank you!"

"The move to Atlas has been absolutely awesome. Compared to our previous service, the consultants are fast, efficient and friendly. Thanks so much for the wonderful customer service."

"With all the complications traveling gives us these days, it is testimony to how qualified the Atlas team is in getting us where we need to be. They are really, really, appreciated!"

"Atlas is my favorite company to do business with. This team is a fantastic mix of GREAT customer service and just good people. Thank you for all you do to support our company!"

"After hours staff is super helpful & nice. Thank you!"

"Atlas always provides a friendly, efficient experience. An AMAZING team, especially over the weekend with after hours support. It's as high a level of support as during office hours. You're appreciated!"

We’d love to learn about your company's travel program.

Overview of Travel Insurance Coverage

What does travel insurance cover, what does credit card travel insurance cover, what travel insurance coverage do you need to pay more for, choosing the right travel insurance, what does travel insurance cover frequently asked questions, understanding what travel insurance covers.

Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate insurance products to write unbiased product reviews.

The information for the following product(s) has been collected independently by Business Insider: Chase Freedom Flex®. The details for these products have not been reviewed or provided by the issuer.

• Travel insurance is intended to cover risks and financial losses associated with traveling.
• Coverage can include trip cancellation, baggage protection, medical care, and emergency evacuation.
• When filing a claim, be specific and comprehensive in your documentation to ease the process.

Whether it's a trip across the world or a trip across the state, having travel insurance provides major relief if things go awry. Flight delays, lost baggage, illness, injuries, and other unforeseen events can disrupt even the best-laid plans. With a major disruption comes the potential for unanticipated expenses.

Travel insurance and the coverage it offers can help keep you protected and save you money in the long run.

Travel insurance policies protect travelers from financial losses should something go wrong during their trip. You can customize which coverages you want to include, and there are several to choose from.

"Common types of coverage include trip cancellation, trip interruption, baggage protection, coverage for medical care if you get sick or hurt during your trip, and emergency medical evacuation," says Angela Borden, a travel insurance expert and product strategist for travel insurance company Seven Corners.

Travel insurance plans offer nonrefundable payments and other trip-related expenses. While monetary compensation is a primary benefit, there is another valuable perk of travel insurance. It can provide peace of mind.

Your specific travel insurance plan (and its terms and conditions) will determine the minutia and specifics of what is covered. As with most other forms of insurance, a general rule of thumb is the more you spend, the better your coverage.

"Travel insurance can be confusing, so it's best to research a reputable company that specializes in travel insurance and has a long history of successfully helping travelers all over the world," says Borden.

Trip cancellations and interruptions

A travel insurance policy can reimburse you for a prepaid, nonrefundable trip if it is canceled for a covered event, such as a natural disaster or a global pandemic.

Trip interruption insurance covers you if you're already on your trip and you get sick, there's a natural disaster, or something else happens. Make sure to check with your travel insurance providers to discuss any inclusions, coverage, and more.

Travel delays and missed connections

Travel delay insurance coverage provides reimbursement for any expenses you incur when you experience a delay in transit over a minimum time. Reimbursements can include hotels, airfare, food, and other related expenses.

Medical emergencies and evacuations

Typically, US healthcare plans are not accepted in other countries. So travel insurance with medical coverage can be particularly beneficial when you are abroad. Medical coverage can also help with locating doctors and healthcare facilities.

Medical transportation coverage will also pay for emergency evacuation expenses such as airlifts and medically-equipped flights back to the US. Out of pocket, these expenses can easily amount to tens of thousands of dollars. Certain plans may even transport you to a hospital of choice for care.

Travel insurance generally does not include coverage for pre-existing conditions. That said, you can obtain a pre-existing condition waiver, which we will talk about later.  

Baggage and personal belongings

Most airlines will reimburse travelers for lost or destroyed baggage, but be prepared for limitations. Travel insurance plans will typically cover stolen items, such as those stolen out of a hotel room. This may not include expensive jewelry, antiques, or heirloom items. Typically, airlines have a few days to recover your bag.

In the meantime, you can make a claim to pay for items like certain toiletries and other items you need to pick up. If your bag is truly lost or you don't get it for an extended period, you can file a true lost baggage claim.

A major perk on several travel credit cards is embedded credit card travel insurance . Typically, you will need to use the specific card for the transaction (at least with partial payment) for travel coverage to kick in.

Each card has specific rules on what exactly is covered. But one of the industry leaders is the $550-per-year Chase Sapphire Reserve credit card. Here's a snapshot of what is covered with this specific card:

• Baggage delay: up to $100 reimbursed per day for up to five days if a passenger carrier delays your baggage by more than six hours.
• Lost and damaged baggage: up to $3,000 per passenger per trip, but only up to $500 per passenger for jewelry and watches and up to $500 per passenger for cameras and other electronic equipment.
• Trip delay reimbursement: up to $500 per ticket if you're delayed more than six hours or require an overnight stay.
• Trip cancellation and interruption protection: up to $10,000 per person and $20,000 per trip for prepaid, nonrefundable travel expenses.
• Medical evacuation benefit: up to $100,000 for necessary emergency evacuation and transportation when on a trip of five to 60 days and traveling more than 100 miles from home.
• Travel accident insurance: accidental death or dismemberment coverage of up to $100,000 (up to $1,000,000 for common carrier travel).
• Emergency medical and dental benefits: up to $2,500 for medical expenses (subject to a $50 deductible) when on a trip arranged by a travel agency and traveling more than 100 miles from home.
• Rental car coverage: primary coverage for damages caused by theft or collision up to $75,000 on rentals of 31 days or fewer

More protections are included with cards with an annual fee, but there are exceptions. The no-annual-fee Chase Freedom Flex, for instance, includes up to $1,500 per person (and up to $6,000 per trip) in trip cancellation and trip interruption coverage.

However, there are some differences between credit card travel coverage and obtaining coverage from a third party.

"Credit card coverage does not typically provide travel medical benefits," Borden says. "For protection if you get sick or hurt while traveling, you'll want a travel insurance plan with medical coverage."

Whether you get your travel insurance in a standalone policy or through a credit card, it's important to review your plan details carefully. In either case, there may be exclusions and other requirements such as deadlines when filing a claim, Borden notes.

Knowing what travel insurance doesn't cover is as important as knowing what it does cover.

"Travelers should understand that travel insurance benefits come into play only if a covered reason occurs," Borden says. Most standard travel insurance plans won't reimburse you for the following:

Cancel for any reason (CFAR)

Cancel-for-any-reason travel insurance covers a trip cancellation for any reason, not just a covered event. your standard benefits won't kick in unless it's a covered event. For instance, you'll be reimbursed simply for changing your mind about taking a trip.

That said, CFAR travel insurance is not without its downsides. For one, it's more expensive than traditional insurance, and most CFAR policies will only reimburse you for a percentage of your travel expenses. Additionally, CFAR policies aren't available for annual travel insurance . 

You can find our guide to the best CFAR travel insurance here.

Foreseen weather events

Sudden storms or unforeseen weather events are typically covered by standard travel insurance plans. There are exceptions to be aware of. For example, an anticipated and named hurricane will not be covered.

Medical tourism

If you're going to travel internationally for a medical procedure or doctor's visit, your travel insurance plan will not cover the procedure itself. Most medical travel plans also won't cover you if something goes wrong with your procedure.

Pre-existing conditions and pregnancy

Those with specific pre-existing conditions, such as someone with diabetes and needing more insulin, will not be covered by most plans. In addition, pregnancy-related expenses will likely not be covered under most plans.

That said, you can obtain a pre-existing condition waiver for stable conditions. In order to obtain a wavier, you will need to purchase travel insurance within a certain time frame from when you booked your trip, usually two to three weeks, depending on your policy.

Extreme sports and activities

Accidents occurring while participating in extreme sports like skydiving and paragliding will typically not be covered under most plans. However, many plans offer the ability to upgrade to a higher-priced version with extended coverage.

Navigating claims and assistance

When a trip goes awry, the first thing you should do is document everything and be as specific as possible with documentation. This will make the claims process easier, as you can substantiate and quantify your financial losses due to the delay.

For example, your flight home has been delayed long enough to be covered under your policy, you'll want to keep any receipts from purchases made while waiting. For instances where your luggage is lost, you will need to file a report with local authorities and document all the items you packed.

Cancellation protection also requires meticulous attention to detail. If you're too sick to fly, you may need to see a doctor to prove your eligibility. If an airline cancels a flight, you'll also need to document any refunds you received as travel insurance isn't going to reimburse you for money you've already gotten back. 

Part of the benefit of CFAR insurance is the reduced paperwork necessary to file a claim. You'll still need to document your nonrefundable losses, but you won't have to substantiate why you're canceling a trip.

Each plan should be personalized to meet the insured party's needs. Some travelers prefer to stick to the bare minimum (flight cancellation benefits through the airline). Others want a comprehensive plan with every coverage possible. Before you buy anything, set your destination. Are there any travel restrictions or changes pending? Does your destination country require emergency or other medical coverage?

If the destination airport is known for lost or delayed luggage, travelers should keep important items in carry-ons. Lost or delayed luggage coverage protects insured parties in the event of a significant delay or total loss.

Second, check current credit card travel benefits to avoid redundancies. Savvy travelers don't need to pay for the same coverage twice.

Finally, consider your individual needs. Do you have a chronic medical condition, or do you feel safe with emergency-only medical coverage? Keep in mind, this does not include coverage for cosmetic surgery or other medical tourism. Do you have a budget limit for travel insurance? Asking and answering these important questions will help every traveler find the right product.

Most travel insurance plans are simple, and Business Insider's guide to the best travel insurance companies outlines our top picks. Remember, read your policy and its specifics closely to ensure it includes the items you need coverage for.

No one likes to dwell on how a trip might not go as planned before even leaving. However, at its core, travel insurance provides peace of mind as you go about your trip. While the upfront cost may seem significant, when you compare it to the potential expenses of a canceled flight, emergency evacuation, or a hefty medical bill, it's a small price to pay in the grand scheme of things.

Coverage for pandemics vary from policy to policy. Some travel insurance companies have specific provisions for pandemic-related cancellations, while others may exclude them entirely.

Sports injuries are often covered under travel insurance, but high-risk or adventure sports might require additional coverage or a special policy.

Travel advisories have different effects on your travel insurance depending on your policy. Traveling to a country already under travel advisory may invalidate your coverage, but if you're already traveling when a travel advisory is announced, you may be covered.

Travel insurance usually covers the cost of emergency medical evacuations to the nearest suitable medical facility, and sometimes back to your home country, if necessary.

Many travel insurance policies provide coverage for the cost of replacing lost or stolen passports during a trip.

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arts entertainment Travel

Do you need travel insurance this summer?

It can be complicated to navigate all the options. christopher elliott is here to help.

By Christopher Elliott

6:00 PM on Jun 26, 2024 CDT

If you’re planning to travel somewhere this summer, you’re probably thinking of buying travel insurance.

Kingsley Hopkins is. He’s headed to Portugal and Iceland with his girlfriend, and he wants to make sure he’s covered for things like medical emergencies or trip disruptions, “or if a volcano erupts,” he says.

But getting the right travel insurance can be complicated. There’s no one-size-fits-all policy, and Hopkins, an assistant editor at a book publishing company in New York, has been spending a lot of time thinking about how to protect his summer vacation.

Chances are, so have you.

Catch up on the day's news you need to know.

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Why finding the right travel insurance is so hard

Most surveys suggest this will be a record summer for travel. How much of a record? Demand is so high that some airlines are afraid they will run out of planes. Now that’s busy.

At the same time, danger and uncertainty are lurking everywhere — wars in Europe and in the Middle East, the usual slate of natural disasters like hurricanes and maybe a volcano or two. It’s no wonder people are giving some serious thought to insurance.

Older travelers are particularly worried. And they should be, says P.K. Rao, CEO of INF Visitor Care . Claims by travelers over age 50 spike during the summer months.

“According to our claim data, medical emergencies tend to uptick during the summer, especially for those going on trips that involve outdoor activities,” he says.

But there are so many choices out there, including credit card coverage, medical evacuation membership programs and standalone travel insurance. What should you get?

You need peace of mind

But don’t just reflexively start shopping for a travel insurance policy this summer. Instead, look for peace of mind, knowing that if something goes wrong, you’ll be taken care of.

“Knowing you’re protected from unforeseen travel mishaps — like delays, lost baggage and even medical emergencies — can make the trip that much more enjoyable,” says Daniel Durazo, a spokesman for Allianz Partners USA .

As it turns out, there are several ways to get the peace of mind you need. And there are times when you can safely skip travel insurance.

This is when you don’t need insurance

Here’s when you can skip travel insurance, according to experts:

• If you already have coverage. “You may already have travel coverage through your benefits at work, your credit card or through group benefits with an organization,” says Jiten Puri, CEO of PolicyAdvisor.com . If you do, there’s no need to buy more coverage. You’re all set.
• If you’re not traveling far. If you’re taking a driving vacation and staying in a place where lodging is free, like a relative’s sofa, then there’s not much to insure. “If you already have health insurance, it may cover you for a domestic trip, so you don’t need to think about health insurance coverage,” says Joe Cronin, CEO of International Citizens Insurance .
• If your trip isn’t insurable. Traditional travel insurance covers conventional trips with prepaid, nonrefundable components like airline tickets and hotel stays. You might find that you either already have coverage through your medical insurance, or the trip is essentially uninsurable.

So think twice before saying “yes” to optional travel insurance that your online travel agency may offer you when you’re booking a trip. You might not need it.

Here’s when you do need travel insurance

But most travelers should consider some kind of travel insurance coverage this summer. Here’s when you need the extra coverage:

• If you have travel expenses that insurance would cover. “If you have many prepaid, nonrefundable expenses, it’s best to take out travel insurance,” says Lauren Gumport, a spokeswoman for Faye Travel Insurance . ”This includes things like flights, hotel rooms, tickets and activities.” The more conventional your vacation, the likelier travel insurance is to cover almost every aspect of your summer vacation.
• If you’re leaving the country. “Your regular medical insurance might not extend coverage beyond your home borders,” says John Rose, chief risk and security officer at ALTOUR . Also, many countries require travel insurance for entrance. They include Bermuda, Qatar, Sri Lanka and some European countries.
• If you can’t afford to lose your trip. “When considering travel insurance for your summer trip, evaluate whether you can afford to lose your vacation investment due to unforeseen circumstances like illness, weather disruptions or emergencies,” explains Robert Gallagher, president of the US Travel Insurance Association (USTIA). “Can you afford the financial risk if you miss your cruise departure because of covered flight delays? What if you have to cut your trip short because of illness?”

One of the most common mistakes travelers make is assuming their credit card will cover them. For example, I found that my credit card only covered my rental car as secondary insurance, which made it completely useless when I rented a car in Tampa recently. I had to buy a standalone policy from Allianz to cover the vehicle.

How one traveler insured his summer vacation

So how did Hopkins handle his travel insurance needs? Well, as I already mentioned — it’s complicated.

Hopkins says he always buys some travel insurance before he takes a trip, “but how much, and what I cover, varies,” he explains.

He decided that his path to peace of mind in this case was to spend a few extra dollars: He made fully refundable flight and hotel reservations, just in case something goes wrong. That would eliminate a lengthy claim with his travel insurance company or credit card.

But he still needed at least $50,000 in medical coverage with emergency evacuation because of his active schedule.

“We’re going to be doing a lot of hiking in Iceland,” he says. “And you just never know.”

At the beginning of the year, he decided to buy an annual Medjet Horizon plan, a membership that would get him from a hospital in Portugal or Iceland to a hospital at home, in case something happened.

For insurance, Hopkins checked TravelInsurance.com to find an affordable travel insurance policy. He found coverage through Trawick International that pays up to $50,000 in medical expenses and up to $200,000 for an evacuation.

“I’ve heard good things about them,” he says. “Hopefully, we won’t need any of it.”

How do I insure my trips?

I’m on the road about 360 days a year, so I’m always thinking about peace of mind. I currently use a Wells Fargo credit card with lots of travel benefits, and I have long-term policies through Faye and Cigna, which have worked fairly well. I also am a longtime Medjet Horizon member. If I rent a car, I turn to Allianz for my primary coverage.

I know — that’s a lot of peace of mind.

But I’ve also run into trouble and had to use many of those benefits. Medjet got me back home during the pandemic. Cigna covered me after a serious ski accident in Switzerland. My old Allianz policy took care of my medical expenses when I had to see a doctor in Santa Fe, N.M., a few years ago.

Like I always say, when it comes to having enough insurance, better safe than sorry.

Christopher Elliott is an author, consumer advocate, and journalist. He founded Elliott Advocacy, a nonprofit organization that helps solve consumer problems. He publishes Elliott Confidential , a travel newsletter, and the Elliott Report , a news site about customer service. If you need help with a consumer problem, you can reach him here or email him at [email protected] .

Christopher Elliott , Special Contributor . Christopher Elliott is an author, consumer advocate and journalist. He founded Elliott Advocacy, a nonprofit organization that helps solve consumer problems. He publishes Elliott Confidential, a travel newsletter, and the Elliott Report, a news site about customer service.

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International Travel Medical Insurance

Prepare for the unexpected with travel medical insurance.

International travel medical insurance can’t prevent you from catching a stomach bug or breaking your ankle while sightseeing. But it could help you find a quality doctor or hospital and reimburse you for unexpected healthcare costs so you can continue enjoying your trip.

Consider international travel medical insurance if you’re traveling abroad for:

• Cruise, guided tour, or safari
• School trip or mission trip
• Backpacking or adventure

Discover the Benefits of Atlas Travel

Enhance your coverage.

Upgrade your international travel medical insurance coverage with these optional benefits upon checkout:

• Crisis Response – Increase your Crisis Response coverage amount to $100,000 (with $10,000 for natural disaster coverage)
• Personal Liability – Increase your Personal Liability coverage amount to $100,000
• Accidental Death & Dismemberment – Increase your AD&D coverage amount to $50,000

Or bundle all 3 upgrades and save!

Entering or exiting the United States? Add $2,000 of device protection coverage by bolt for your phone, laptop, and tablet.

What if I Need Additional Travel Medical Insurance Coverage?

Get higher coverage limits with atlas premium.

Atlas Premium provides the same benefits as our popular Atlas Travel plan with increased limits for many benefits. If you’re worried about things that could go wrong on your trip or have destination-related safety concerns, consider Atlas Premium’s higher coverage limits.

Check out these plan highlights or see a full benefit comparison here .

Why Choose WorldTrips?

Who is insuring you is just as important as the insurance plan you choose. Since 1998, WorldTrips has provided international travel medical insurance to help our customers confidently explore the globe.

Our knowledgeable team of customer service professionals is standing by 24/7 to support you through unexpected travel emergencies. No matter the spoken language. No matter the time zone.

“WorldTrips is the best travel insurance company of 2024, based on our in-depth analysis of travel insurance policies."

Is International Travel Medical Insurance Required for Travel Abroad?

Not necessarily. Some countries require foreign visitors to have international travel medical insurance that meets specific requirements. Others may only require proof of valid insurance for the duration of a trip.

Some visas require insurance as well. If you need a Schengen visa to visit Europe’s Schengen Area, you’ll need Schengen visa insurance . If you’re traveling to the U.S. on a J-1 visa, you’ll need J-1 visa insurance . (Hint: Atlas Travel meets both Schengen and J-1 visa requirements.)

Some types of trips may require insurance too. Think organized tours, cruises, study abroad trips, and mission trips . International travel medical insurance from WorldTrips could fit the insurance coverage necessary for your trip. 

Will My Current Health Plan Cover Me Overseas?

There’s a good chance your regular health plan that covers you on a day-to-day basis may not provide adequate coverage once you leave your home country. Even if it does include some overseas benefits, it may not offer medical evacuation coverage or supplemental travel coverage (like reimbursement for a long delay or the airline losing your checked luggage).

You may also wonder if your credit card offers any coverage —and if it does, whether that coverage is enough. While your travel-related credit card might include some compensation for airport and luggage mishaps, it’s unlikely that it includes coverage for an unexpected injury or illness.

Ask yourself: Could I afford to pay for an overnight hospital stay or treatment of a broken ankle while sightseeing abroad? If not, consider international travel medical insurance like Atlas Travel. You might be surprised how easily it fits into your budget.

How Much Does International Travel Medical Insurance Cost?

Travelers are often surprised by the budget-friendly cost of international travel medical insurance. Our Atlas Travel plan starts at less than $1 a day .

Here are the factors that influence the cost of a plan with WorldTrips:

• Age – As your age group increases, so will your plan cost
• Destination – Trips that include the U.S. are more expensive to cover due to healthcare costs
• Trip Length – Longer trips are more expensive to cover
• Overall Maximum Limit – As your overall maximum limit increases, so will your plan cost
• Deductible – As your deductible increases, your plan cost will decrease
• Optional Upgrades – Coverage add-ons will increase your plan price

How International Travel Medical Insurance Works in Action

• You’re hospitalized with a serious bout of food poisoning.

Your Atlas Travel international medical insurance policy could help you find a suitable hospital. Your plan would cover eligible medical expenses, which could include your ambulance ride, hospital stay, diagnostic testing, physician charges, and more.WorldTrips could also arrange translation assistance and provide medical monitoring to keep your family updated on your condition.

• You’re hiking through a remote area when you fall and become seriously injured.

The nearest medical facility does not have the equipment to provide the medically necessary treatment. Fortunately, your Atlas Travel plan’s Emergency Medical Evacuation benefit pays the $30,000 it costs to transport you by helicopter to the nearest hospital.

• You’ve just touched down in your destination when you receive the devastating news that your sister-in-law has passed away. You decide to return home immediately.

Your Atlas Travel policy’s Trip Interruption benefit could pay for your plane ticket back to your home country so you can be with your family.

• Your flight is delayed until the next morning due to snowstorms.

You grab a warm meal and book a hotel room so you don’t have to stay at the airport overnight. Your Travel Delay benefit could reimburse you up to $100 for meals and accommodations resulting from a covered delay of 12+ hours.

• You’re exploring the city alone when you’re suddenly kidnapped for a small ransom.

More International Travel Medical Insurance Plans

Need coverage for remote work, frequent international travel, or a group of travelers? Discover additional international travel medical plans designed for these types of travel.

Nomad Insurance for Remote Workers

Digital nomads who are non-U.S. residents working outside of their home country are eligible for an Atlas Nomads plan.

Travel Medical Insurance for Groups

Traveling with a group of 5 or more? Purchase Atlas Group and get the same benefits and services of our popular Atlas Travel plan at a 10% reduced rate.

Annual Travel Medical Insurance

Save time and money by purchasing one Atlas MultiTrip plan to cover you for any number of pre-planned or last-minute trips abroad throughout a one-year period.

Visitor Medical Insurance for Travel to the U.S.

When your international travel includes the United States, your Atlas Travel plan will be referred to as Atlas America . This plan meets J-1 visa requirements and can provide coverage for you or your family members as they visit the States.

FAQs: WorldTrips' Travel Medical Insurance Plans

How Do I Register for a Member Portal Account?

1. Visit Member Portal at  https://worldtrips.my.site.com/MemberPortal . 2. Under “Continue Sign In” click “First-time user? Register for an account.”

3. On the Register page, enter the email address you wish to use to sign into your account. This email does not need to match the email address associated with your policy. Enter your policy number and select whether or not you are the insured or the insured’s legal guardian. Enter the insured’s first and last name as entered on the policy. (You can see how the insured’s name was entered on your ID card and fulfillment documents that were sent to you upon purchase.) Enter the insured’s date of birth. Then choose a password. Follow the password instructions noted on the page.

Read and agree to the terms and conditions by checking the box. Then click the “Continue” button.

  4. You will be taken to the Sign In page. Enter the email address and password you used to register your account and click “Sign In.”

5. To add an additional layer of security when signing into your account, you will be prompted to choose your preferred multifactor authentication method.

Options Include: a.  Okta Verify  - Click "Setup" if you wish to use a push notification sent to the mobile app

b.  SMS Authentication*  - Click "Setup" if you wish to enter a single-use code that is sent to your mobile phone

c.  Voice Call Authentication*  - Click "Setup" if you wish to follow voice instructions via  phone

d.  Security Question  - Click "Setup" if you wish to answer a security question

  * Please be sure to use a method which you will have continual access to on your travels. Do not use phone numbers that will not work outside of your current service area.

  6. Follow the setup instructions of your chosen multifactor authentication method. Then click “Finish.”

  7. On the resulting page, choose a "Forgot Password" question. Make sure you select a question with only one correct answer that is easy to remember.

  Type the answer into the blank box below "Answer." You will need this answer to access your account if you ever forget your Member Portal password and need to reset it.

  You may also choose to add a phone number for resetting your password or unlocking your account using SMS text message or a voice call if you don’t have access to your email.

  Click "Create My Account."

How Do I Submit a Claim?

You must complete, sign, and submit a Claimant's Statement and Authorization form along with proof of claim (itemized bills, payment receipts, medical records, police reports, etc.) for every incident. ( Click here to download the form in Spanish ).

Filing a Claim on Behalf of Someone Else? If you are filing this claim on behalf of another person, you MUST fill out the section of the Claimant's Statement and Authorization form labeled "Supplement D - Authorization Form for Use and/or Disclosure of Protected Health Information " – also known as a HIPAA form. This section must be signed by the policyholder in order for us to speak with you regarding any of the policyholder's Protected Health Information (PHI). Without this signed form, we may only disclose to you the status of the claim.

You can complete and submit the Claimant's Statement and Authorization form along with supporting documents in one of the following ways:

Via DocuSign within Member Portal (Most Efficient Approach)

1. Go to Member Portal (formerly Client Zone / Student Zone). 2. Log in to your account. If this is your first time using Member Portal, please click here to view instructions for registering your new account.

If you already have a Client Zone / Student Zone account, you do not need to register for a Member Portal account. Simply log in to Member Portal using your Client Zone / Student Zone login details.

3. Click "Claims and Appeals" in the main navigation menu. 4. Click “Submit New Claim Via DocuSign” button under the “Claimant’s Statement and Authorization Form” subheader in the “File a Claim” section and follow the instructions.

For more extensive step-by-step instructions, including screenshots, please see our “How to Submit a Claim” guide

Don’t Have Access to the Claims and Appeals Page? If you noted that you are not the insured or the insured’s legal guardian, you will see the Protected Health Information Authorization page in place of the Claims and Appeals page. Enter the insured’s email address and click “Send Request.” Once the insured has completed and submitted our HIPAA form, you will gain access to the Claims and Appeals page and have the ability to submit a claim within 3-5 days.

1. Download the Claimant's Statement and Authorization form. ( Click here to download the form in Spanish.) 2. Print, complete, and sign the form. Mail to: WorldTrips Claims Department PO Box 240358 Apple Valley, MN 55124 U.S.A. WorldTrips is also happy to fax, e-mail, or mail the form(s) to you upon request. Important Note for Students For eligibility purposes, you must submit the following along with a Claimant's Statement and Authorization form: - A copy of your education-related visa (F-1, J-1, OPT, etc.) or valid I-20/DS2019 - Proof of full-time student status (not necessary if submitting a valid F-1 visa including OPT, or J-1 visa)

Can I Submit a Claim on Behalf of Someone Else?

How Do I Submit the Authorization Form for Use and/or Disclosure of Protected Health Information (HIPPA Form) If I Did Not Complete This Section of the Claim Form?

If you have already submitted a claim on behalf of someone else and did not complete this section OR if WorldTrips has requested that you submit the Authorization Form for Use and/or Disclosure of Protected Health Information (HIPAA), you do not need to fill out another claim form. You can submit the HIPAA form separately in one of the following ways:

Electronically via Member Portal

• Go to Member Portal .
• Log in to your account. If this is your first time using Member Portal, please click here to view instructions for registering your new account. If you already have a Client Zone / Student Zone account, you do not need to register for a Member Portal account. Simply log in to Member Portal using your Client Zone / Student Zone login details.
• Click "Claims and Appeals" in the main navigation menu.

If You See the Protected Health Information Authorization Page:

- Because you selected that you are not the insured or the insured's legal guardian upon registering for Member Portal, you do not yet have access to the Claims and Appeals page. - Under the "Protected Health Information Authorization" header, enter the insured's email address and click the "Send Request" button. - The insured will receive an email with a link to complete, sign, and submit the HIPPA form via DocuSign. You will gain access to the Claims and Appeals page and will be able to see the status of any pending claims within 3-5 days of the date the policyholder completed and submitted the form.

If You See the Claims and Appeals Page:

- Click the "Fill Out and Submit Via DocuSign" button under the "Authorization Form for Use and/or Disclosure of Protected Health Information (HIPPA)" subheader in the "File a Claim" section. - Enter the insured's name and an email address and click the "Begin Signing" button. - Click the yellow "Continue" button, fill out the form and the required information (as noted by the red boxes); have the policyholder sign the form, and click the yellow "Finish" button. - Clicking "Finish" submits the document and sends a PDF of your signed Authorization Form for Use and/or Disclosure of Protected Health Information to the email address entered. Download or print a copy of your completed form for your records. If you do not receive a confirmation email with your completed form attached within 24 hours, please contact WorldTrips to make sure your form was properly submitted.

• Download the Authorization Form for Use and/or Disclosure of Protected Health Information .
• Print, complete, and have the policyholder sign the form.
• Mail to: WorldTrips Claims Department PO Box 240358 Apple Valley, MN 55124 U.S.A.

When and How Will I Receive My Fulfillment Documents?

During the checkout process, you will have the option to receive your ID cards and other fulfillment documents by:

• Email only OR by
• Email and hard copy

If you select “Email only,” you will receive your ID cards and fulfillment documents by email as soon as your application has been processed and your credit card has been approved. This typically takes a few minutes or less.

If you select “Email and hard copy,” you will receive your ID cards and fulfillment documents by email as soon as your application has been processed and your credit card has been approved. You will also receive hard copies of your ID cards and fulfillment documents by mail to the address you entered on your application.

How Long Do I Have to File a Claim?

What If I Do Not Agree with a Claim's Denial?

There may be situations when you choose to appeal how a claim was processed. You may appeal your claim decision using one of the following methods:

Submit the Claimant Appeal Request Form Via DocuSign within Member Portal:

• Sign into Member Portal . You will be presented with your Member Portal home page.
• Click “Claims and Appeals” in the main navigation menu at the top of the page. You will be presented with the Claims and Appeals page.
• Switch the toggle at the top of the page under the “Claims and Appeals” header from “Claims” to “Appeals.”
• To file an appeal via DocuSign, click the “Fill Out and Submit Via DocuSign” button under the “Claimant Appeal Request Form” subheader in the “File an Appeal” section.
• Enter your name and email address on the PowerForm Signer Information page and click the “Begin Signing” button.
• Click the yellow “Continue” button to the right.
• Fill in all the required information on the form (as indicated by the red text boxes) and sign everywhere a signature is required (as indicated by the yellow “Sign” boxes).
• Attach your supporting documents (medical records, receipts, itemized bills, etc.), if necessary, at the bottom righthand corner of the page via the yellow attachment boxes. If you have more than 3 attachments or exceed the 5MB attachment limit, see instructions for submitting additional documents here.
• When you are done, click the yellow “Finish” button at the bottom of the page. Clicking “Finish” submits your documents and sends a PDF of your signed Claimant Appeal Request Form to your email.
• Download or print a copy of your completed form for your records. If you do not receive a confirmation email with your completed form attached within 24 hours, please contact WorldTrips to make sure your form was properly submitted.

Want more detailed instructions including screenshots? See the “ Claimant Appeal Request Form Submitted Via DocuSign within Member Portal (Most Efficient Approach) ” section of our Claims Resource Center page .

• Download the Claimant Appeal Request Form. ( Click here to download the form in Spanish ).
• Fill out the form and email it, along with additional documentation that supports your reasoning and position (medical records, receipts, itemized bills, etc.), to [email protected]. OR Mail the form and supporting documents to: WorldTrips Appeals PO Box 240358 Apple Valley, MN 55124 U.S.A

Submit a Written Appeal Letter Via Email or Mail

• Write a letter of appeal following the appeal procedure instructions outlined in your policy documents/certificate of coverage.
• Email this written letter of appeal, along with additional documentation that supports your reasoning and position (medical records, receipts, etc.), to [email protected] . OR Mail the form and supporting documents to: WorldTrips Appeals PO Box 240358 Apple Valley, MN 55124 U.S.A

IMPORTANT! In order for our claims department to review the appeal, you must provide additional documentation or information to support a reversal of the denial. Please note that submission of the appeal will lead to re-evaluation of your claim but does not guarantee that the initial benefit determination will be altered.

Why Am I Receiving So Many Letters?

What Is Included in the Fulfillment Documents?

Your fulfillment documents will include:

Instructional Information

• How to seek medical treatment
• How to file a medical claim
• How to access  Member Portal  (our online self-service portal where members can manage their policies)
• How to contact WorldTrips

Declaration Page

• Link to the Description of Coverage for your policy
• Name, address, ID number, and citizenship of the insured
• Policy start and end dates and length of coverage
• Certain policy details including plan name, overall maximum limit, maximum per injury/illness, deductible, and any optional coverage elected
• Purchase date, payment type, and amount paid
• Name and address of plan administrator

Policyholder/Certificate Holder Notice

• Important notice about OFAC sanctions

European Union GDPR Data Protection Notice  (Note that you will only receive this notice if you are a citizen or resident of the European Union OR if you are a visitor traveling to the European Union)

• Information about our privacy policy
• How we use your personal and sensitive information and who we may disclose it to
• Information about your data protection rights
• How to opt out of marketing communications or withdraw your consent
• Name of insured(s)
• Certificate/policy number and effective date of coverage
• Instructions on how to file a claim
• Name and logo of PPO network
• Instructions on how to find a provider

Learn more about your ID card here .

How Do I Access My Visa Letter?

What Information Is Included in the Visa Letter?

How Does My Deductible Work?

Am I Eligible for an Atlas Travel Insurance Plan?

When Does My Atlas Travel Coverage Become Effective and When Does it End?

Your Atlas Travel insurance coverage becomes effective on the latest of: - the moment we receive your application and correct premium (if application and payment is made online or by fax) - 12:01 a.m. U.S. Eastern Time on the date we receive your application and payment (if application and payment are made by mail) - the moment you depart from your home country - 12:01 a.m. U.S. Eastern Time on the date you request on your application if the correct premium is received

Your coverage will end on the earliest of: - 11:59 p.m. Eastern Time on the last day of the period for which you have paid a premium - 11:59 p.m. Eastern Time on the date requested on your application - the moment of your arrival upon return to your home country (unless you have started a benefit period or are eligible for home country coverage)

Does the Atlas Travel Plan Provide Any Home Country Coverage?

Does the Atlas Travel Plan Include Any Coverage for Medical Expenses Related to COVID-19?

If You Purchased Your Atlas Travel Policy on Or After July 15, 2020: Your plan will cover eligible medical expenses resulting from COVID-19/SARS-CoV-2. Eligible medical expenses are medically necessary expenses that are not subject to another plan exclusion. If You Purchased Your Atlas Travel Policy Before July 15, 2020: Your plan contains an applicable exclusion and will NOT cover medical expenses resulting from COVID-19/SARS-CoV-2. The full exclusion reads: Charges resulting from a disease outbreak in a country or location for which the U.S. Centers for Disease Control and Prevention (CDC) have issued a level 3 or higher travel warning are excluded if:

- the warning has been in effect within the 60 days immediately prior to your date of arrival, or - within 10 days following the date the warning was issued you have failed to depart the country or location. You can review the exclusions by reading through the "General Exclusions section of your Description of Coverage (DOC).

You will find your DOC in Member Portal . Sign in to the portal and click the box on the home page labeled "Description of Coverage." 

What Are Atlas International and Atlas America?

What Is Covered Under the Atlas Travel Insurance Plan?

Does the Atlas Travel Insurance Plan Provide Any Trip Cancellation Coverage?

Does the Atlas Travel Insurance Plan Meet Schengen Visa Requirements?

Can I Extend or Renew My Atlas Travel Insurance Coverage?

How Do I Extend My Atlas Travel Insurance Coverage?

Follow the below instructions to EXTEND your Atlas Travel medical insurance plan:

• Log into your Member Portal .
• On your Member Portal home page, click the box labeled "Extend or Renew My Policy" under the "How Can We Help You Today?" header.
• If you are eligible to extend your policy ad do not need to contact a broker or plan administrator in order to do so, you will see the "Extend Policy" page.
• Use the dropdown arrow to insert your new coverage end date and click "Next."
• Fill in your payment information.
• Review the Terms and Conditions and click the checkbox to acknowledge that you have read and accepted them.
• Click the "Submit" button to submit your extension request. Your coverage confirmation will be sent to the email address you entered.

How Do I Cancel My Atlas Travel Insurance Coverage?

Is My Group Eligible for an Atlas Group Travel Plan?

Does the Atlas Group Travel Insurance Plan Provide Any Home Country Coverage?

Does the Atlas Group Plan Include Any Coverage for Medical Expenses Related to COVID-19?

If You Purchased Your Atlas Group Policy on Or After July 15, 2020: Your plan will cover eligible medical expenses resulting from COVID-19/SARS-CoV-2. Eligible medical expenses are medically necessary expenses that are not subject to another plan exclusion.

If You Purchased Your Atlas Group Policy Before July 15, 2020: Your plan contains an applicable exclusion and will NOT cover medical expenses resulting from COVID-19/SARS-CoV-2. The full exclusion reads: Charges resulting from a disease outbreak in a country or location for which the U.S. Centers for Disease Control and Prevention (CDC) have issued a level 3 or higher travel warning are excluded if:

- the warning has been in effect within the 60 days immediately prior to your date of arrival, or - within 10 days following the date the warning was issued you have failed to depart the country or location. You can review the exclusion by reading through the “General Exclusions” section of your Description of Coverage (DOC).

You will find your DOC in Member Portal . Sign in to the portal, click "Policy Information" in the navigation menu, and then click the box labeled "Description of Coverage."

What Are Atlas Group International and Atlas Group America?

Atlas Group policyholders who are U.S. citizens or non-U.S. citizens (and home country is not the United States) traveling outside of the U.S. will be covered under Atlas Group International, which provides coverage outside of the United States.

Atlas Group policyholders who are non-U.S. citizens traveling to the United States will be covered under Atlas Group America. (For the purpose of this American visitor insurance coverage, the United States also includes Puerto Rico and the U.S. Virgin Islands.)

The correct plan will be automatically selected for you when you purchase your Atlas Group plan, depending on whether your trip includes coverage for the U.S. (You will only be covered for the U.S. if you are a non-U.S. citizen, your home country is not the United States, and all or part of your travel includes the U.S.)

What Medical Expenses are Covered Under an Atlas Group Travel Plan?

Am I Eligible for an Atlas Nomads Insurance Plan?

When Does My Atlas Nomads Coverage Become Effective and When Does it End?

Your Atlas Nomads insurance coverage becomes effective on the latest of: - the moment we receive your application and correct premium (if application and payment is made online or by fax) - 12:01 a.m. U.S. Eastern Time on the date we receive your application and payment (if application and payment are made by mail) - the moment you depart from your home country - 12:01 a.m. U.S. Eastern Time on the date you request on your application if the correct premium is received

Your coverage will end on the earliest of: - 11:59 p.m. U.S. Eastern Time on the last day of the period for which you have paid a premium - 11:59 p.m. U.S. Eastern Time on the date requested on your application - the moment of your arrival upon return to your home country (unless you have started a benefit period or are eligible for home country coverage)

Does the Atlas Nomads Plan Provide Any Home Country Coverage?

Does the Atlas Nomads Plan Include Any Coverage for Medical Expenses Related to COVID-19?

What Is Covered Under the Atlas Nomads Insurance Plan?

Does the Atlas Nomads Insurance Plan Provide Any Trip Cancellation Coverage?

Atlas Nomads does not provide any reimbursement if you must cancel your trip prior to departure. However, it does include a Trip Interruption benefit if you must end your trip early due to a covered reason. See “Trip Cancellation VS Trip Interruption: What Is the Difference?” for an explanation of the difference between trip cancellation coverage and trip interruption coverage.

Note that Atlas Nomads medical insurance has a lower premium than most travel insurance plans because it does not include a Trip Cancellation benefit. If you’re a U.S. citizen or resident looking for travel insurance with a Trip Cancellation benefit, you should consider Atlas Journey® trip cancellation insurance. Visit the Atlas Journey product page for details about this plan.

Does the Atlas Nomads Insurance Plan Meet Visa Requirements?

Can I Renew My Atlas Nomads Insurance Coverage?

Can I Extend My Atlas Nomads Insurance Coverage?

How Do I Cancel My Atlas Nomad Insurance Coverage?

Most members are able to submit a cancellation request online in Member Portal . Note that only members who have no claims are eligible for a premium refund. After you create your Member Portal account ( click here for registration instructions) , log in and select “Policy Information” in the top righthand corner. Then select the “Modify Coverage Dates” box. If you are not eligible to cancel via Member Portal, you will see a message prompting you to contact your agent for assistance. If you are eligible to cancel via Member Portal, select “No” under the “Would you like to change your coverage start date?” question. Then select “Shorten or cancel your coverage.”

If Your Policy Has Not Yet Started… On the “Shorten or Cancel Policy” page, select your coverage start date as your new coverage end date. Once you click “Submit,” you will be routed to a confirmation page. You will also receive a confirmation email. Your refund will be applied to the original payment method used within 3-5 business days.

If Your Policy Has Already Started… Only premium for unused whole months (if paying in monthly installments) or unused days (if paid in full) will be refunded. On the “Shorten or Cancel Policy” page, select your new coverage end date and click “Calculate Refund” to display the eligibility of the date selected and the amount that will be refunded. Once you click “Submit,” you will be routed to a confirmation page. You will also receive a confirmation email. Your refund will be applied to the original payment method used within 3-5 business days. Please note that you cannot have filed any claims to be eligible for a premium refund.

Am I Eligible for a StudentSecure International Student Health Insurance Plan?

When Does Coverage Become Effective Once I Get a StudentSecure Plan?

When Does Coverage Terminate with a StudentSecure Plan?

Which Plan Should I Purchase, StudentSecure Elite, StudentSecure Select, StudentSecure Budget, or StudentSecure Smart?

Do StudentSecure Plans Provide Any Home Country Coverage?

Does the StudentSecure Plan Include Any Coverage for Medical Expenses Related to COVID-19?

If You Purchased Your StudentSecure Policy on Or After May 15, 2020: Your plan will cover eligible medical expenses resulting from COVID-19/SARS-CoV-2. Eligible medical expenses are medically necessary expenses that are not subject to another plan exclusion.

If You Purchased Your StudentSecure Policy Before May 15, 2020: Your plan contains an applicable exclusion and will NOT cover medical expenses resulting from COVID-19/SARS-CoV-2. The full exclusion reads: Charges resulting from a disease outbreak in a country or location for which the U.S. Centers for Disease Control and Prevention (CDC) have issued a level 3 or higher travel warning are excluded if: - the warning has been in effect within the 60 days immediately prior to your date of arrival, or - within 10 days following the date the warning was issued you have failed to depart the country or location. You can review the exclusion by reading through the “General Exclusions” section of your Description of Coverage (DOC).You will find your DOC in Member Portal . Sign in to the portal, click "Policy Information" in the navigation menu, and then click the box labeled "Description of Coverage." 

What International Medical Benefits Are Covered in a StudentSecure Insurance Plan?

Are Any Pre-Existing Conditions Covered by a StudentSecure Insurance Plan?

Charges resulting directly or indirectly from any *pre-existing condition are excluded from StudentSecure Elite and StudentSecure Select during the first 6 months of coverage and from StudentSecure Budget during the first 12 months of coverage. All StudentSecure plans include **Acute Onset of Pre-existing Conditions (excluding chronic and congenital conditions) up to a lifetime maximum of $25,000 for eligible expenses. Note that StudentSecure Smart provides Acute Onset of Pre-existing Conditions coverage only.

*Pre-existing Condition means any injury, illness, sickness, disease, or other physical, medical, mental, or nervous disorder, condition, or ailment that, with reasonable medical certainty, existed at the time of application or at any time during the 12 months prior to the effective date of this insurance, whether or not previously manifested, symptomatic or known, diagnosed, treated, or disclosed to us prior to the effective date, and including any and all subsequent, chronic or recurring complications or consequences related thereto or resulting or arising therefrom.

**An acute onset of a pre-existing condition is a sudden and unexpected outbreak or recurrence that is of short duration, is rapidly progressive, and requires urgent care. A pre-existing condition that is a chronic or congenital, or that gradually becomes worse over time, is not acute onset of a pre-existing condition. The Acute Onset of Pre-existing Condition benefit will only apply if all of the following conditions are met: 1. The Acute onset of a Pre-Existing Condition does not directly or indirectly relate to a chronic condition or congenital condition; 2. Treatment must be obtained within twenty-four (24) hours of the sudden and unexpected outbreak or reoccurrence; 3. You must be under eighty (80) years of age; 4. You must not be traveling against or in disregard of the recommendations, established treatment programs, or medical advice of a physician or other healthcare provider; 5. You must not be traveling with the intent or purpose to seek or obtain treatment for the pre-existing condition; 6. You must be traveling outside your home country

Is There Any Maternity or Newborn Care Coverage with a StudentSecure Insurance Plan?

I Am Planning to Play a Team Sport When I Study Abroad. Am I Covered with a StudentSecure Plan?

Is There Mental Health Coverage with a StudentSecure Plan?

Am I Covered with a StudentSecure Plan if I Have an Accident that Involves Dental Injuries?

Does StudentSecure Provide Coverage for an Emergency Medical Evacuation?

Does StudentSecure Have Emergency Reunion Coverage?

How Can I Access My Personalized Product Links?

I'm Worried About Acts of Terrorism in My Host Country. Is There Coverage for That?

StudentSecure Elite, StudentSecure Select, and StudentSecure Budget provide medical coverage for injuries and illnesses resulting from an act of terrorism, subject to a $50,000 lifetime maximum, provided all of the following conditions are met: 1. The injury or illness does not result from chemical, nuclear, biological, radioactive, or cyber weapons or events. 2. You have no direct or indirect involvement in the act of terrorism. 3. The act of terrorism is not in a country or location where the U.S. Department of State has issued a level 3 “reconsider travel” or higher travel advisory within the 60 days prior to your date of arrival. 4. You have not failed to depart a country or location within 10 days following the date a level 3 or higher travel advisory to leave that country or location is issued by the U.S. Department of State.

An Act of Terrorism Is Defined as: An act, including but not limited to, the use of force or violence and/or the threat thereof, of any person or group(s) of persons, whether acting alone or on behalf of or in connection with any organization(s) or government(s) committed for political, religious, ideological or similar purposes including the intention to influence any government and/or to put the public, or any section of the public, in fear. *StudentSecure Smart does not provide coverage for medical expenses incurred due to an act of terrorism.

Is There Any Accidental Death and Dismemberment Coverage Included with a StudentSecure Plan?

In the event of your accidental death or dismemberment resulting from a covered injury, StudentSecure Elite and StudentSecure Select will provide the following benefit: - Accidental Death - Principal sum to the beneficiary designated on your application - Loss of Sight in Both Eyes or Loss of Two or More Limbs - Principal sum to you - Loss of Sight in One Eye or Loss of One Limb - One-half of the principal sum to you Loss of Sight - Defined as total and irrevocable loss of sight. Loss of Limb - Defined as complete and permanent severance of a hand at or above the wrist, or a foot at or above the ankle.

StudentSecure Elite and StudentSecure Select offer an optional AD&D Rider for an additional $25,000 lifetime maximum. Neither StudentSecure Budget nor StudentSecure Select provides an Accidental Death and Dismemberment benefit. Note that the Accidental Death and Dismemberment benefit is not available for losses resulting from an act of terrorism.

Should Something Happen and Death Occurs, Do You Cover the Transportation of Remains Back Home?

What If I Have to Go to the Hospital on the Day My StudentSecure Plan Terminates?

Can I Extend or Renew My StudentSecure Insurance Coverage?

How Do I Extend My StudentSecure Insurance Coverage?

Follow the below instructions to EXTEND your StudentSecure insurance plan:

• Log into your Member Portal account.
• If you are eligible to extend your policy and you do not need to contact a broker or plan administrator in order to do so, you will see the "Extend Policy" page.

How Do I Cancel My StudentSecure Insurance Coverage?

Most members are able to submit a cancellation request online in Member Portal . Note that only members who have no claims are eligible for a premium refund. After you create your Member Portal account (click here for registration instructions), log in and select “Policy Information” in the top righthand corner. Then select the “Modify Coverage Dates” box. If you are not eligible to cancel via Member Portal, you will see a message prompting you to contact your agent for assistance. If you are eligible to cancel via Member Portal, select “No” under the “Would you like to change your coverage start date?” question. Then select “Shorten or cancel your coverage.”

If Your Policy Has Not Yet Started … You are eligible for a full refund of your premium for free. On the “Shorten or Cancel Policy” page, select your coverage start date as your new coverage end date. Once you click “Submit,” you will be routed to a confirmation page. You will also receive a confirmation email. Your refund will be applied to the original payment method used within 3-5 business days.

If Your Policy Has Already Started … A $25 cancellation fee will apply. On the “Shorten or Cancel Policy” page, select your new coverage end date and click “Calculate Refund” to display the eligibility of the date selected and the amount that will be refunded. If Paying in Monthly Installments… - You may only cancel in whole month increments. If you select a date in the middle of a monthly installment period, the following installment period will not be drafted. - Only premium for unused whole months will be refunded.

If Paid in Full … - Only premium for unused days will be refunded. Once you click “Submit,” you will be routed to a confirmation page. You will also receive a confirmation email. Your refund will be applied to the original payment method used within 3-5 business days. Please note that after 60 days, no refunds will be granted.

What Is Trip Protection Insurance?

What Are Covered Reasons for Trip Cancellation?

What Are Covered Reasons for Trip Interruption?

What Is a Trip Cancellation for Any Reason (CFAR) Benefit?

How Do I Purchase a Trip Cancellation for Any Reason (CFAR) Benefit?

Who Is Considered a "Traveling Companion" for Insurance Purposes?

Who Is Considered a "Family Member" for Insurance Purposes?

Can I Buy Trip Protection Insurance After Departing on My Trip?

What Is the Latest Date I Can Purchase Trip Protection Insurance?

Can I Purchase Trip Protection Insurance If I'm Not a U.S. Resident?

What Is a Pre-Existing Condition?

A pre-existing condition means an illness, disease, or other condition during the lookback period immediately prior to your effective date of coverage for which you: 1. received a test, examination, or medical treatment; 2. received a recommendation for a test, examination, or medical treatment; or 3. took or received a prescription for drugs or medicine.

Item (3) above does not apply to a condition which is treated or controlled solely through the taking of prescription medication and remains treated or controlled without any adjustment or *change in the required prescription throughout the lookback period before your coverage effective date.

*Change in required prescription means the dosage or frequency of a medication has been increased, reduced, stopped, and/or new medications have been prescribed due to the worsening of an underlying condition that’s being treated with the medication, unless the change is: 1. between a brand name and a generic medication with comparable dosage; or 2. an adjustment to insulin or anti-coagulant dosage. Your Atlas trip protection plan will not cover pre-existing conditions that existed during the lookback period, unless you qualify for a waiver of the pre-existing conditions exclusion. (Note that Atlas On-The-Go does not offer a waiver of the pre-existing conditions exclusion.) Learn more about pre-existing conditions below or review the policy documents for your plan and state of residency for specific coverage details. View the Policy Documents for Atlas Journey and Atlas On-The-Go product pages.

What Is a "Lookback Period"?

How Do I Qualify to Have Pre-Existing Conditions Covered?

Atlas Journey Premier, Atlas Journey Preferred, and Atlas Journey Economy will waive the pre-existing conditions exclusion if both the following apply: - you purchase your plan within 21 days of the date you made your first payment toward your trip; and - you are medically able to travel on the date of purchase.

Atlas On-The-Go does not offer coverage for pre-existing conditions. Review the policy documents for your plan and state of residency for more details.

What Kinds of Travel Assistance Services Are Included with My Plan?

Wherever you travel with your Atlas trip protection coverage, you can rest easy knowing you have access to multilingual travel assistance services 365 days a year. Some travel assistance services include: - Worldwide travel, medical, emergency, and security assistance - Pet assistance - Concierge services - Embassy and consular service - Medical referrals - Language interpretation - Assistance with lost or stolen luggage and personal items - Coordination of personal effects collection and return - Search and rescue coordination - Assistance with return of minor children - Arrangements for aircraft and car return

See the full list of travel assistance services available to you.

What Should I Do if I Experience an Emergency While Traveling?

What Information Do I Have to Provide in Order to Purchase a Trip Cancellation Plan?

You will need the following trip information: - Total trip cost - Departure date - Return date - Primary destination - Initial trip payment date - Final trip payment date - Airline (optional) - Cruise line (optional) - Tour operator (optional)

You will need the following personal information for each traveler on your policy: - First and last name - Traveler(s) current age(s) and date of birth - Gender (optional) - Email address - Mailing address - City of residence - State of residence - Postal code - Phone number

You will need the following credit card information to purchase your policy: - Name on credit card - Credit card number - Credit card expiration date (month and year) - Credit card security code

What Do I Choose as My State of Residence?

How Do I Calculate My Total Trip Cost?

What Is Considered My Departure Date?

What Is Considered My Return Date?

Do I Enter My Current Age or My Age on My Departure Date?

What Is Considered the Initial Trip Payment Date?

What Destination Do I Choose if I'm Visiting Multiple Destinations?

When Will My Coverage Become Effective?

What Should I Do if I Need To Change the Details of My Insurance Plan After I Buy?

How Do I Access My Insurance and Policy Documents?

Where Can I See My Coverage Limits?

How Do I Cancel My Travel Policy?

Atlas Journey Premier, Atlas Journey Preferred, Atlas Journey Economy, and Atlas On-The-Go each include a free-look period. This is the period after purchase in which you’re eligible for a refund if you decide to cancel your coverage. Review the policy documents for your plan and state of residency to see how long your free-look period lasts.

You can view policy documents for Atlas Journey or Atlas On-The-Go by using the dropdown to select your state. Then click the link for the policy of your choosing. If you have an Atlas Journey or Atlas On-The-Go plan and your policy number starts with a “T,” you may email us at [email protected] to cancel. Please include “Cancellation Request” in the subject line. If your policy number does not start with a “T,” this means you have a travel medical insurance plan.

Atlas Travel Medical Plans Most members are able to submit a cancellation request online in   Member Portal . Note that only members who have no claims are eligible for a premium refund.

After you create your Member Portal account, log in and select “Policy Information” in the top righthand corner. Then select the “Modify or Cancel Coverage” box. If you are   not   eligible to cancel via Member Portal, you will see a message prompting you to contact your agent for assistance. If you   are   eligible to cancel via Member Portal, select “No” under the “Would you like to change your coverage start date?” question. Then select “Shorten or cancel your coverage.” If Your Policy Has Not Yet Started…  You are eligible for a full refund of your premium for free. On the “Shorten or Cancel Policy” page, select your coverage start date as your new coverage end date. Once you click “Submit,” you will be routed to a confirmation page. You will also receive a confirmation email. Your refund will be applied to the original payment method used within 3-5 business days.

If Your Policy Has Already Started… A $25 cancellation fee will apply and only the prorated portion of your premium will be refunded. On the “Shorten or Cancel Policy” page, select your new coverage end date and click “Calculate Refund” to display the eligibility of the date selected and the amount that will be refunded.

Once you click “Submit,” you will be routed to a confirmation page. You will also receive a confirmation email. Your refund will be applied to the original payment method used within 3-5 business days.

How Do I File a Claim?

What Supporting Documents Should I Include With My Claim?

Examples of supporting documents are as follows:

For a Trip Cancellation Claim : -

• Itinerary/invoice for all trip arrangements
• Proof of payment for trip arrangements
• Proof of cancellation of all trip arrangements
• Documentation supporting your reason for cancellation (e.g., completed attending physician’s statement, death certificate and obituary, jury summons, etc.)

For a Trip Interruption/Travel Delay Claim:

• Documentation of the date you joined the trip and/or left the trip
• Receipts and proof of payment for any additional expenses claimed
• Documentation supporting your reason for interruption/delay (e.g., medical notes/records, death certificate, evidence of delay or cancellation by your common carrier including the reason for the delay or cancellation, etc.)

For an Emergency Accident & Sickness Medical Expense Claim:

• Itemized invoices
• Medical notes/records
• Proof of payment for medical expenses incurred during the trip
• Explanation of Benefits (EOB) from your primary health insurer (if coverage is excess)

For a Baggage Damage or Loss Claim:

• A copy of your claim with the carrier that had possession of the items when they were lost/stolen
• A copy of the resolution of the claim with the carrier
• Itemized list of all items claimed, including the approximate age/date of purchase for each item claimed and proof of the replacement cost for a similar item from a retailer
• If loss was the result of theft, a copy of the police report filed at the time of loss

For a Baggage Delay Claim:

• Property Irregularity Report (PIR) issued by the common carrier (shows evidence of baggage delay)
• Documentation of the date your baggage was returned to you
• Receipts for personal articles purchased while your baggage was delayed

How Long Will It Take for You To Review My Claims?

How Do I Check the Status of a Claim I've Submitted?

How Do I Upload Supporting Documentation for a Claim?

How Long Will It Take To Receive Payment for an Approved Claim?

How Can I Appeal a Denied Claim?

There is no special form required to file an appeal. If you wish to appeal your claim, you may send us a letter explaining the reason you disagree with the denial of your claim. You will need to include your policy and/or claim number as well as documents that support your claim. Email or mail your reasoning, policy/claim number, and supporting documents to:

Mail: Attention: Co-ordinated Benefit Plans, LLC On Behalf of US Specialty Insurance Company P.O. Box 26222 Tampa, FL 33623

[email protected] (please include “Appeal” in the subject line)

Do I Have To Use a Doctor From a Specific List?

Do I Have To Pay the Doctor Up Front?

Many providers are willing to bill us directly, and we are happy to work directly with the provider. The provider should submit original itemized bills to WorldTrips. You, the patient, will still need to submit a completed Claimant's Statement and Authorization form to WorldTrips. If the provider requires you to pay for medical treatment at the time of service, you will need to file a claim for reimbursement. When seeking treatment, please ensure that you provide your name in the same format as provided for your insurance policy. You can check your name format on your fulfillment documents, ID card, or in Member Portal .

At the time of service, ask your medical provider for an itemized bill with the following information: 

• Provider name and address
• Provider tax ID (if U.S.-based)
• Your name, date of birth, and certificate ID number
• Itemized charges
• DX (diagnosis) code and CPT (Current Procedural Terminology) code
• Request your receipt for payment and complete medical records from the visit.

Can My Doctor Call if They Have Questions About What My Plan Covers?

What Happens if I Become Ill or Injured Over the Weekend and Need to Contact You?

What Is a Claimant's Statement and Authorization Form?

Where Do I Find the Claimant's Statement and Authorization Form?

- The Claimant’s Statement and Authorization form. - You can also fill out the form via DocuSign online in Member Portal . (See step-by-step instructions on how to file a claim via Member Portal.) - You can also contact us at 800-605-2282 to request a form by mail or fax.

How Do I Submit the Claimant's Statement and Authorization Form?

You can complete and submit the Claimant's Statement and Authorization form (along with supporting documents) in one of the following ways: Via DocuSign within Member Portal (Most Efficient Approach) 1. Go to Member Portal . 2. Log in to your account. If this is your first time using Member Portal, view instructions for registering your new account here.

NOTE: If you already have a Client Zone / Student Zone account, you do not need to register for a Member Portal account. Simply log in to Member Portal using your Client Zone / Student Zone login details.

3. Click "Claims and Appeals" in the main navigation menu. 4. Click the “Submit New Claim Via DocuSign” button under the “Claimant’s Statement and Authorization Form” subheader in the “File a Claim” section and follow the instructions. For more extensive step-by-step instructions, including screenshots, please see our “ How to File a Claim ” guide.

Don't Have Access to the Claims and Appeals Page? If you noted that you are not the insured or the insured’s legal guardian, you will see the Protected Health Information Authorization page in place of the Claims and Appeals page. Enter the insured’s email address and click “Send Request.” Once the insured has completed and submitted our HIPAA form, you will gain access to the Claims and Appeals page and have the ability to submit a claim within 3-5 days.

By Mail 1. Download the Claimant's Statement and Authorization form here. 2. Print, complete, and sign the form 3. Mail to: WorldTrips Claims Department PO Box 240358 Apple Valley, MN 55124 U.S.A. WorldTrips is also happy to fax, e-mail, or mail the form(s) to you upon request.

Important Note for Students: For eligibility purposes, you must submit the following along with a Claimant's Statement and Authorization form: - A copy of your education-related visa (F-1, J-1, OPT, etc.) or valid I-20/DS2019 - Proof of full-time student status (not necessary if submitting a valid F-1 visa including OPT, or J-1 visa)

Do I Need to Send a Completed Claimant's Statement and Authorization Form with Every Bill?

I Completed the Claimant's Statement and Authorization Form and You're Asking for It Again - Why?

What Is An Authorization Form for Use and/or Disclosure of Protected Health Information (Also Known as the HIPAA Form)?

How Do I Submit the Authorization Form for Use and/or Disclosure of Protected Health Information (Also Known as the HIPAA Form?

You may complete and submit the form to us in one of the following ways:

- Electronically via Member Portal

• Log in to your account. If this is your first time using Member Portal, please click here to view instructions for registering your new account.  If you already have a Client Zone / Student Zone account, you do not need to register for a Member Portal account. Simply log in to Member Portal using your Client Zone / Student Zone login details. 

If You See the Protected Health Information Authorization Page: - Because you selected that you are not the insured or the insured's legal guardian upon registering for Member Portal, you do not yet have access to the Claims and Appeals page. - Under the "Protected Health Information Authorization" header, enter the insured's email address and click the "Send Request" button. - The insured will receive an email with a link to complete, sign, and submit the HIPPA form via DocuSign. You will gain access to the Claims and Appeals page and will be able to see the status of any pending claims within 3-5 days of the date the policyholder completed and submitted the form.

If You See the Claims and Appeals Page: - Click the "Fill Out and Submit Via DocuSign" button under the "Authorization Form for Use and/or Disclosure of Protected Health Information (HIPPA)" subheader in the "File a Claim" section. - Enter the insured's name and an email address and click the "Begin Signing" button. - Click the yellow "Continue" button, fill out the form and the required information (as noted by the red boxes), have the policyholder sign the form, and click the yellow "Finish" button. - Clicking "Finish" submits the document and sends a PDF of your signed Authorization Form for Use and/or Disclosure of Protected Health Information to the email address entered. Download or print a copy of your completed form for your records. If you do not receive a confirmation email with your completed form attached within 24 hours, please contact WorldTrips to make sure your form was properly submitted.

• Mail to: WorldTrips Claims Department PO Box 240358 Apple Valley, MN 55124 U.S.A. 

How Long Will It Take for My Claim to Be Processed?

How Do I Find Out About the Status of Submitted Claims?

I Submitted Everything You've Requested - Why Are My Claims Still Not Processed?

Is the Explanation of Benefits (EOB) a Bill?

What Is Subrogation?

In health insurance, subrogation is the process through which an insurance company seeks to recover medical costs from another party’s insurance. For WorldTrips, it refers to those times when you or your family may have submitted a claim for medical care for which a third party is responsible. These types of claims could be car accidents, slip and fall claims, negligence claims, or product liability claims. In cases where a claim for services in the United States is in question, WorldTrips is responsible for administering the claim.

We use Equian, an independent company, to assist us with the investigation and recovery process for these subrogated claims. [equian logo?] - What Equian Will Do? As part of the investigation process, you may receive a letter or email directly from WorldTrips and Equian asking you to provide details regarding an incident or paid medical claim. The date of your consultation or treatment and the name of the healthcare provider will be listed on the letter and the investigation will be allocated an event number.

-What You Need to Do If you have been contacted by WorldTrips and Equian, you can fill out the online subrogation questionnaire at the following link: https://selfservice.troversolutions.com You will be asked to provide your event number, which was provided in the correspondence, so please have it ready to reference. You can also call the toll-free customer service number at +1 (800) 395-5568 to provide the information to an Equian customer service representative.

Customer service hours in the U.S. are as follows: - Monday through Thursday: 8:30 a.m. until 9:00 p.m., Eastern Standard Time - Friday: 8:30 a.m. until 7:00 p.m., Eastern Standard Time - How Helping Us Will Benefit You By providing WorldTrips and Equian with the requested accident-related information, you are able to take an active role in helping to control your healthcare costs. If Equian determines another party was responsible for your injuries, it may seek reimbursement from the responsible party or insurance.

With the Patient Protection Affordable Care Act (PPACA) Law, How Can You Deny Pre-Existing Conditions?

How Do I Become Contracted with WorldTrips?

Are There Any Contract Fees or Production Requirements?

Do I Have to Carry a Health Insurance License in Every State?

Can I Sell WorldTrips' Portfolio of Products on My Personal Website?

How Can I View My Production?

When and How Are Commissions Paid?

Commissions are paid each month on the third to the last business day of the month for all commissions owed for all sales since the last commissions received.  You may also be eligible for a second commission payment if you sign up to receive payment by EFT (ACH/Wire) and are owed over $100.00 on the second Wednesday of each month. 

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WorldTrips international travel medical insurance products are underwritten by Lloyd's. WorldTrips is a service company and a member of the Tokio Marine HCC group of companies. WorldTrips has authority to enter into contracts of insurance on behalf of the Lloyd's underwriting members of Lloyd's Syndicate 4141, which is managed by HCC Underwriting Agency, Ltd.