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Tour Coordinator Job Description

Tour coordinator duties & responsibilities.

To write an effective tour coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included tour coordinator job description templates that you can modify and use.

Sample responsibilities for this position include:

Tour Coordinator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Tour Coordinator

List any licenses or certifications required by the position: TSA

Education for Tour Coordinator

Typically a job would require a certain level of education.

Employers hiring for the tour coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Marketing, Business, Education, Nursing, Hospitality, Communications, Tourism, Management, Human Resources, Associates

Skills for Tour Coordinator

Desired skills for tour coordinator include:

Desired experience for tour coordinator includes:

Tour Coordinator Examples

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG
• Run account reports as requested by sales
• Liaison with customer service in resolving escalated matters
• Attend a “weekend working meeting” on site on a Friday and walk the tour route for the Sunday, noting any key hazards or risks along the tour route
• Coordinate site tours occurring on a Sunday and will be responsible for ensuring that the tour route is free of vehicles during the tour
• Will be responsible for conducting a brief health and safety briefing for all tour participants prior to each tour beginning
• Will support the tour team from Battersea Power Station Development Company, ensuring that all participants of the tour remain safe throughout
• Attend appropriate departmental meetings/briefings, any other relevant hotel meetings
• Entertainment and shore excursions for our eight ships
• Collaborate with other departments to enhance guest experience
• Manage a Customer’s needs from the moment a new Tour is agreed, through to the post tour follow up
• Ability to organize and present information, views and concepts in a concise and understandable format
• Communication and acting talent
• Pineville, LA
• Indicate full time or part time on work experience
• Provide month/year for start and end dates on work experience
• Assists with patient care in emergency situations
• Use our existing contacts or source new accommodation, excursions & other tour elements
• Co-ordinate sporting fixtures to the relevant team standards / level of play
• Work closely with the Tour Manager to piece together a “once in a lifetime” trip for the team
• Negotiate rates with Suppliers & Ground Service agents
• Work with overseas suppliers and internal staff to ensure that all Health & Safety Audits are complete and accurate
• Financially take responsibility for checking & authorizing tour payments to suppliers, working within the tour budget
• Attend Fam Trips & Visits to Roadshows to keep Product Knowledge up to date & relevant
• Work closely with the Sales team to ensure that Tour requests are handed over accurately
• Support the Business Development team in researching potential new Sporting venues and to research competitor activity
• Receive and record incoming admissions documents and ensure they reach the appropriate person
• Ability to gather and interpret data in situations where the information or problems are not overly difficult or complex
• Ability to set priorities, organize work, and select the appropriate method for processing the work
• Shiprock, NM
• Selectee will be subject to a probationary Investigation
• Excellent communication skills, both written and verbal good problem-solving abilities
• Based on the list of preferred medical providers, visit medical clinics and specialists in each city as required
• Coordinate and manage the Plant Tour Process from the initial request to clean up following the end of the event
• Oversee and manage tour/event-related vendors to ensure logistics are executed flawlessly, delivered on-time and within budget
• Maintain budgets for tour/event related activities throughout each calendar year
• Ability to source various vendors for a variety of tour/event related needs
• Responsible for set-up and preparation of media equipment (installation, set up, function, and training of users), conference room configurations and office furniture to meet event needs
• Manage conference room and meeting spaces within the facility
• Provide support to overall plant/department initiatives, goals, activities, and administrative tasks
• Coordinate internal and external business relations with professionalism
• Gather the information necessary for applications for funding for Tour Infrastructure equipment
• Track billing with internal project managers and administrative services, external suppliers
• Must be fluent in written and spoken Spanish
• Certificate in tourism, production management, human resources or administration
• Fluency in English, spoken and written, essential
• Must be recommended for Front of House on the Gallup FSI
• Develop a comprehensive campus visit experience that is targeted towards the prospective student and family audience
• Minimum one year experience in hotel environment (ideally in Sales, Reservations, Conference Service or Front Office)
• Ensure the layout of various documents with efficiency and skill
• Update various tools to allow better project tracking
• Participate in various administrative tasks
• Bachelor's degree plus 2 years of hospitality, sales, marketing, public relations, or communications experience reflecting increasing levels of responsibility
• Reply and confirm Wholesaler requests (Tour and FIT) within 24 hours
• Build and Maintain group masters in Property Manager
• Input weekly block space from wholesalers into Property Manager (Tour and FIT’s)
• Check weekly configurable reports to ensure accurate group block
• Input monthly Tour Performance for wholesale companies sending sales reports
• Maintain a professional working relationship with tour companies
• 1 year of customer service and/or reporting experience required
• Background in accounting or finance is an asset
• Able to multi-task and work under deadlines
• Knowledge of role, functions, and responsibilities of clinical support services
• Physical and intellectual capacity to satisfactorily perform assigned duties
• Ability to successfully collaborate with all members of the interdisciplinary team
• Assist in maintaining and reconciling all accounting records and billing functions related to airline travel, rental car and hotel usage
• Must be able to multi-task and maintain a detailed and organized filing system for all travel related documents
• Build of tour rates and blocks in Property Manager based on season (summer / winter)
• Assist Group Services and Tour Dining department in high summer season
• Attend hotel functions as necessary - FAM’s, SITE’s
• Review contracts to ensure Group and FIT blocks are accurate
• Ensure promotions are valid, confirmed and built at time of booking
• Follow up with Sales to ensure all contractual and promotional offers are accurate
• Perform reservation duties, as necessary
• Responsible for identifying, contacting and booking logistics for the successful production of any assigned project
• An energetic self-starter with positive outlook and go-getter attitude
• Must be computer, smartphone and online savvy
• Flexibility with work assignments and Tour of Duty
• Ability to direct staff in medical emergencies Psychiatric emergencies
• Assist with competency development of staff
• Evidence of critical thinking ability to problem solve

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Tour Coordinator: Key Skills, Qualifications and Career Path

Jump to section, what is a tour coordinator, how do i become a tour coordinator, what would you like to know, what does it take to become an tour coordinator.

Skills, education, personality, career progression

Job demand for an Tour Coordinator

Job ads, popular location, season to apply

• Excellent communication and interpersonal skills to interact with clients, suppliers, and team members
• Strong organizational and time management skills to plan and coordinate tours effectively
• Knowledge of travel destinations, cultures, and customs to provide accurate information and advice to clients
• Sales and marketing skills to promote and sell tour packages to potential clients
• Financial management skills to manage budgets, expenses, and revenue
• Problem-solving and decision-making skills to handle unexpected situations and emergencies
• Leadership and team management skills to lead and motivate a team of tour guides and coordinators
• Attention to detail and accuracy to ensure all tour arrangements are correct and meet client expectations
• Customer service skills to provide excellent service and support to clients before, during, and after the tour
• Adaptability and flexibility to work in a fast-paced and constantly changing environment

Qualifications & Education

• Entry with GCSEs/S grades is most common
• Entry is also possible with other academic qualifications and/or relevant experience
• Off- and on-the-job training is available
• BTEC/SQA awards at Level 3 are available
• NVQs/SVQs at Level 3 are available

Career Path

Frequently asked questions.

To become a tour coordinator in the UK, you need to have a high school diploma or equivalent and some administrative background. Experience is essential, so it is recommended to start as an intern, work your way up to assistant positions, and take on more responsibilities before seeking tour coordinator positions.

A tourism coordinator is responsible for planning and organizing tourism initiatives, managing social media and website content, liaising with the hotel industry, and other related tasks. They work under the supervision of the Tourism Director.

There are no specific qualifications required to become a tour manager in the UK, but it is recommended to have experience working with people, a friendly and approachable manner, a keen interest in the culture, geography and history of the locations covered by the tour, and a good working knowledge of foreign languages if touring overseas.

To be a travel coordinator in the UK, you need excellent verbal and written communication skills, a strong working knowledge of the travel industry, excellent decision-making skills, and excellent organizational skills with attention to detail.

Career Navigation

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Tour Coordinator

Description, responsibilities.

• Plan and organize tours for clients and groups.
• Create detailed itineraries based on client preferences.
• Manage bookings and reservations for transportation, accommodation, and activities.
• Coordinate with service providers to ensure smooth execution of tours.
• Provide exceptional customer service throughout the tour.
• Handle any issues or emergencies that arise during the tour.
• Communicate with clients to understand their needs and preferences.
• Ensure all aspects of the tour are executed flawlessly.
• Maintain accurate records of bookings and reservations.
• Monitor and manage tour budgets.
• Provide clients with information and recommendations about destinations.
• Ensure compliance with all relevant regulations and guidelines.
• Conduct pre-tour briefings with clients.
• Assist with marketing and promotional activities for tours.
• Evaluate and improve tour services based on client feedback.
• Coordinate with other team members to ensure seamless operations.
• Stay updated on industry trends and best practices.
• Handle administrative tasks related to tour coordination.
• Develop and maintain relationships with service providers.
• Ensure client satisfaction and address any concerns promptly.

Requirements

• Bachelor's degree in Hospitality, Tourism, or related field.
• Proven experience as a Tour Coordinator or similar role.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks simultaneously.
• Attention to detail and problem-solving skills.
• Proficiency in Microsoft Office and tour management software.
• Flexibility to work irregular hours, including weekends and holidays.
• Passion for travel and customer service.
• Ability to work well under pressure.
• Knowledge of popular travel destinations and attractions.
• Strong negotiation and conflict resolution skills.
• Ability to work independently and as part of a team.
• Valid driver's license and willingness to travel.
• Fluency in multiple languages is a plus.
• Experience in budget management and financial planning.
• Ability to handle emergencies and unexpected situations.
• Strong networking and relationship-building skills.
• Knowledge of travel regulations and guidelines.
• Positive attitude and professional demeanor.

Potential interview questions

• Can you describe your experience in tour coordination?
• How do you handle multiple tasks and prioritize your workload?
• Can you provide an example of a challenging situation you faced during a tour and how you resolved it?
• How do you ensure client satisfaction throughout the tour?
• What strategies do you use to stay organized and manage time effectively?
• How do you handle emergencies or unexpected issues during a tour?
• Can you describe your experience with tour management software?
• How do you stay updated on industry trends and best practices?
• What is your approach to creating detailed itineraries for clients?
• How do you build and maintain relationships with service providers?
• Can you describe a time when you went above and beyond for a client?
• How do you handle feedback and improve tour services?
• What steps do you take to ensure compliance with travel regulations?
• How do you manage tour budgets and financial planning?
• Can you describe your experience with marketing and promotional activities for tours?
• How do you ensure seamless coordination with other team members?
• What do you enjoy most about working in the travel and tourism industry?
• How do you handle working irregular hours, including weekends and holidays?
• Can you describe your experience with handling bookings and reservations?
• What languages do you speak fluently?

Needed Skills

Related job descriptions.

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Careers Category

• Hospitality & Hotel Management Tour Coordinator

Tour Coordinator

From planning to execution: join the world of tour coordination

A Tour Coordinator is a professional who is responsible for organizing and coordinating various aspects of travel arrangements for individuals or groups. This includes planning and booking transportation, accommodations, activities as well as ensuring the safety and satisfaction of the travelers. A Tour Coordinator works in a variety of settings including travel agencies, tour operators and hotels.

The main responsibilities of a Tour Coordinator includes researching and selecting travel destinations, preparing itineraries, making transportation and accommodation bookings, arranging for tour guides, coordinating with local vendors and suppliers. Moreover, they are also responsible for managing the budget for the tour and ensuring that all necessary travel documents and insurance are in place. 

Eligibility

For Bachelor’s

• Aspirants need to pass 10+2 class with at least 50% marks from any recognised board.
• A relevant bachelor’s degree in Business Administration (BBA) or hospitality management is a great option for students.
• Some colleges/universities give admission to students on the basis of clearance of entrance exam such as CAT, GMAT, MAT or XAT for PG Program. 

For Master’s

• A master’s degree in Business Administration (MBA) or hospitality management is a well-suited option for students.

For Work Experience

• At least a year of work experience is needed in the travel or hotel industry. 

The field of hotel management aims to provide in-depth knowledge and enhance the skills of the students. To do such a task, the tour coordination field presents innumerable job profiles:  

• Travel Planner
• Travel Guide 
• Travel Agent
• Travel Consultant
• Hotel Manager
• Event Planner

Employment Sector

• Tour & Travel Companies

Top Recruiters

There are many recruiters from leading companies who enlist potential students in the travel industry. Following are some Recruiters from where students can find an employment opportunity in India:

• Make My Trip
• Cox and Kings
• Club mahindra Holidays
• Thomas Cook

The salary range may vary from company to company, but the salary of a tour coordinator is very impressive in India.

• Adaptability
• Communication skills
• Managerial skills
• Problem-solving skills

The career scope of a Tour Coordinator is quite promising with growth opportunities in the tourism and travel industry. As the number of people traveling for leisure and business purposes continues to increase, there is a growing demand for qualified and experienced Tour Coordinators.

Tour Coordinators can find employment opportunities in various settings including travel agencies, tour operators, hotels and cruise lines. They can also explore opportunities in non-traditional areas such as event management, sports facilities or corporate travel.

With experience and expertise a Tour Coordinator can progress to higher management positions such as Tour Manager, Operations Manager or Travel Manager. They can also start their own travel agency or tour operation providing a greater degree of independence as well as flexibility.

• Opportunities for travel
• Job security
• Can get to know about different places
• Responsibility for client satisfaction 
• Limited career growth opportunities

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How to Be Tour Coordinator - Job Description, Skills, and Interview Questions

• How to Become
• Job Descriptions
• Skill & Competencies
• Common Tools
• Professional Organizations

The consequences of not having an experienced Tour Coordinator can be significant. Without a Coordinator, travelers may encounter issues such as arriving late to destinations, missing important information about the area, not being able to access certain attractions, and not following safety protocols. without a Coordinator, travelers may find it difficult to find suitable accommodation, or to identify the best restaurants and entertainment in the area.

Furthermore, a lack of a Coordinator can lead to travelers becoming overwhelmed when attempting to navigate a new area, resulting in wasted time and money. having an experienced Tour Coordinator is essential for creating a successful and enjoyable trip.

Steps How to Become

• Obtain a Bachelor's Degree. To become a tour coordinator, it is important to first obtain a bachelor's degree in tourism, business, or hospitality. This degree will provide you with the knowledge and skills necessary to be successful in this role.
• Gain Experience. It is also important to gain experience in the tourism industry. This can be done through internships, volunteer work, or part-time jobs in the field. This experience will help you understand the industry and the role of a tour coordinator.
• Develop Skills. As a tour coordinator, you need to be organized and have excellent customer service skills. It is also important to have strong communication skills as you will be interacting with clients, vendors, and other stakeholders.
• Find a Job. Once you have the necessary qualifications and experience, you can start looking for a job as a tour coordinator. You can search for job postings online or attend career fairs to find potential opportunities.
• Get Certified. Depending on the type of tours you will be coordinating, you may need to obtain additional certifications. For example, if you are coordinating international tours, you may need to become certified as a travel agent. This will demonstrate your knowledge of the field and make you more competitive for jobs.

When it comes to being a successful tour coordinator, it is essential to possess certain skills and be efficient. Good organizational skills help tour coordinators to plan and organize every aspect of the tour, including itineraries, accommodation, transportation, and activities. It is also important to have excellent customer service skills, as tour coordinators are often the first point of contact for people on the tour.

Furthermore, having a thorough knowledge of the destination, including culture, customs, attractions, and landmarks, will help tour coordinators provide an informative and valuable experience for the travelers. Finally, being able to think on your feet and problem solve quickly will help tour coordinators ensure the tour runs smoothly and any issues are quickly and efficiently resolved.

You may want to check Tour Consultant , Tour Producer , and Tour Supervisor for alternative.

Job Description

• Develop and implement tour itineraries and programs.
• Make travel arrangements including transportation, lodging and meals.
• Select and coordinate tour sites, attractions, and activities.
• Develop, implement and maintain customer service standards.
• Coordinate with tour suppliers and vendors.
• Manage tour finances including budgeting, invoicing and payments.
• Provide tour orientation and safety briefings.
• Maintain up-to-date knowledge of tour destinations, attractions, and activities.
• Monitor and respond to customer feedback and complaints.
• Ensure compliance with all relevant safety regulations and procedures.

Skills and Competencies to Have

• Excellent organizational skills
• Excellent communication skills
• Ability to manage multiple tasks and prioritize workload
• Knowledge of local culture, history and geography
• Ability to handle emergency and crisis situations
• Knowledge of local laws and regulations
• Ability to plan and implement a successful tour program
• Ability to provide customer service and build relationships with customers
• Knowledge of health and safety regulations
• Ability to work in a team environment
• Experience in budgeting and financial management
• Proficiency in computer applications for creating itineraries and managing documents
• Knowledge of transportation options, such as buses, trains, planes, and boats

Organizing a tour requires a wide range of skills, but the most important skill to have is excellent communication. Good communication is essential for successful tour coordination, as it ensures that all participants are on the same page. Tour coordinators must be able to effectively communicate with a variety of people, including tour participants, tour providers, and other stakeholders involved in the tour.

They must also understand the needs of the participants, be able to resolve conflicts between them, and be able to identify any potential issues that may arise during the tour. tour coordinators must be able to manage the finances associated with the tour, such as budgeting, maintaining costs, and ensuring that the tour is profitable. Finally, tour coordinators must possess excellent problem solving and decision-making skills in order to handle any unexpected issues or changes in plans.

With these skills, a tour coordinator can easily guide a group of people on a memorable and successful journey.

Tour Representative , Tour Facilitator , and Tour Designer are related jobs you may like.

Frequent Interview Questions

• What experience do you have in tour coordination?
• How do you handle customer complaints during a tour?
• What techniques do you use to ensure the safety of tour participants?
• Describe a time when you had to resolve a difficult issue while coordinating a tour.
• How would you prioritize tasks when coordinating multiple tours?
• How do you handle unexpected delays or changes in tour itineraries?
• What strategies do you use to ensure that tours run smoothly?
• How do you stay up-to-date on changes in the tourism industry?
• How do you handle customer inquiries about tours?
• Describe your experience working with vendors and suppliers for tours.

Common Tools in Industry

• Travel Planning Software. Software that allows users to plan and book itineraries, flights, hotels, car rentals and other travel services. (eg: TripIt)
• Project Management Software. Software that helps teams plan and manage tasks and resources to reach a particular goal. (eg: Asana)
• CRM Software. Software that helps businesses manage customer relationships by organizing, automating and synchronizing customer data. (eg: Salesforce)
• Group Messaging Software. Software that allows teams to communicate quickly and securely with each other. (eg: Slack)
• Event Management Software. Software that helps users plan and manage events from start to finish. (eg: Cvent)
• Budgeting Software. Software that enables users to plan, track, and analyze their spending. (eg: Mint)
• Scheduling Software. Software that helps users create, manage and share professional appointment schedules with clients and colleagues. (eg: Calendly)

Professional Organizations to Know

• The Event Planner Association
• Professional Convention Management Association
• International Association of Exhibitions and Events
• International Congress and Convention Association
• International Live Events Association
• Meeting Professionals International
• Society of Government Meeting Professionals
• National Tour Association
• American Society of Travel Agents
• International Air Transport Association

We also have Tour Director , Tour Educator , and Tour Planner jobs reports.

Common Important Terms

• Travel Agency. A business that arranges and sells travel-related services such as transportation, lodging, and activities to customers.
• Tour Operator. A company that provides travelers with tour packages that include accommodations, transportation, and activities.
• Itinerary. A detailed plan of a journey, including the route and the places where one will stay and the activities that one will do while on the trip.
• Accommodation. Lodging or other type of housing used during a trip.
• Transportation. The vehicles or other means of transportation used for getting from one place to another.
• Budget. The total amount of money allocated for a particular purpose.
• Group Tour. A tour in which a group of people travel together with a guide or tour operator.
• Sightseeing. Visiting places of interest to observe and learn about them.

Frequently Asked Questions

What services does a tour coordinator provide.

A Tour Coordinator provides a range of services including organizing, planning and managing the logistics of a tour, such as transportation, accommodation and activities. They also provide guidance and support to the tour group throughout the trip.

How many people can a Tour Coordinator typically manage?

A Tour Coordinator can manage groups of any size, from small groups of 5-10 people up to larger groups of 50+ people.

What qualifications are required to become a Tour Coordinator?

To become a Tour Coordinator, you should have a relevant degree or qualification in tourism management or related field, as well as experience in customer service and event management.

What are the key responsibilities of a Tour Coordinator?

The key responsibilities of a Tour Coordinator include creating itineraries, booking transportation and accommodation, managing budgets, resolving any issues that arise during the tour, and providing support and guidance to the tour group.

What is the average salary of a Tour Coordinator?

The average salary of a Tour Coordinator ranges from $30,000 to $45,000 per year depending on experience and qualifications.

What are jobs related with Tour Coordinator?

• Tour Manager
• Tour Administrator
• Tour Developer
• Tour Operator
• Tour Assistant
• Tour Analyst
• Tour Guide Trainer
• Tour Attendant
• Tour Promoter

Web Resources

• Admissions - Tour Programs Coordinator - Kickoff Meeting, … uwm.edu
• Admissions - Tour Programs Coordinator - Phone Interview … uwm.edu
• Campus Tour - Albany State University asurams.edu

Tour Coordinator Vs Tour Guide

The differences between tour coordinators and tour guides can be seen in a few details. Each job has different responsibilities and duties. Additionally, a tour coordinator has an average salary of $38,002, which is higher than the $32,323 average annual salary of a tour guide.

The top three skills for a tour coordinator include reservations, booking and data entry. The most important skills for a tour guide are local history, customer service, and safety practices.

Tour coordinator vs tour guide overview

What does a tour coordinator do.

A tour coordinator is primarily in charge of managing travel arrangements and procedures, including paperwork and itineraries. A tour coordinator can work for a travel agency, where they are responsible for helping clients with their travel needs by planning and booking tickets, accommodation, transportation, and overall tours. Moreover, they can also work for artists with tour performances by handling administrative tasks such as overseeing budgets and schedules, coordinating with talent managers, securing hotel and transportation, supervising tour merchandise, negotiating deals, and booking venues.

What does a tour guide do?

As their title describes, tour guides offer guided tours to individuals or groups of visitors. Tour guides undertake research and plan tours, provide sightseeing advice, and organize excursions. They transport and accompany their guests to the tourist spots in specific destinations. They are expected to be experts on the historical background and culture of an area. A useful tour guide must be equipped with enough enthusiasm, punctuality, keen sense, strong communication skills , and a steel-trap memory.

Tour coordinator vs tour guide salary

Tour coordinators and tour guides have different pay scales, as shown below.

Differences between tour coordinator and tour guide education

There are a few differences between a tour coordinator and a tour guide in terms of educational background:

Tour coordinator vs tour guide demographics

Here are the differences between tour coordinators' and tour guides' demographics:

Differences between tour coordinator and tour guide duties and responsibilities

Tour coordinator example responsibilities..

• Manage VIP guest calendar to ensure these guests are given quality service from staff.
• Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
• Pre-Block all special requests and VIP accommodations.
• Perform secretarial functions including email communications to internal and external business partners, expense reports, spreadsheets, and PowerPoint presentations.
• Train customers in operating Segway personal transport devices and hold entertaining tours.

Tour Guide Example Responsibilities.

• Manage the canoe landing including guests, workers, and canoe traffic in a way that all run smoothly and safely.
• Aid clients with matters regarding passports and visas.
• Receive multiple positive reviews on the company Facebook page.
• Complete extensive training as well as first aid, CPR and a certification.
• Maintain alertness for any problem solve calls via radio and communication with management.
• Spearhead all creative activity for online marketing (Facebook), and other social media sites5.

Tour coordinator vs tour guide skills

• Reservations, 17%
• Booking, 17%
• Data Entry, 16%
• Cash Handling, 8%
• Expense Reports, 7%
• Event Site, 6%
• Local History, 22%
• Customer Service, 19%
• Safety Practices, 16%
• Public Speaking, 8%
• Front Desk, 4%
• Facebook, 3%

Tour Coordinator vs. Similar Jobs

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Tour Coordinator Related Careers

• Assistant Event Coordinator
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• Coordinator
• Cruise Director
• Group Coordinator
• Internship Coordinator
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• Tours Captain

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Tour Coordinator

Career Overview

Manages financial aspects of touring, including budgeting, reconciling show settlements, and negotiating band, crew, and vendor deals.

Alternate Titles

Tour Director

Avg. Salary

Salary Range

$26K – $45K 1

Table of Contents

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How To Become a Tour Coordinator

Tour Coordinator Cate Decker says, “I’m a Tour Coordinator at a business management firm, which means we are responsible for the financial aspect of our clients’ touring businesses. In a typical week, we are building tour budgets, negotiating band, crew and other vendor deals, processing payroll and bill pay, training Tour Managers , reconciling show settlements and petty cash, and securing insurance to mitigate risk on the road.

“In essence, we quantify our clients’ touring decisions before they hit the road and then prepare budget-to-actual reporting post-tour. We are in constant communication with everyone that is a part of our client’s world: Managers , Agents , Attorneys , Advance Person , Festival Directors , employees, Tour Bus Drivers , Tour Publicists , Vendor Representatives, family.”

On average, Tour Coordinators earn approximately $37,400 annually. The average salary range for Tour Coordinators runs from $26,000 to $45,000.

Tour Coordinators are salaried employees. What they make annually can vary greatly, depending on the level of clientele with whom they work.

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Decker says, “A typical day for me is about 10 hours or so in the office and we do work the occasional night or weekend, depending on the needs of our clients. Because shows typically occur on nights and weekends, it is natural that is when the issues arise. We will also attend shows to support our roster or look at new acts.”

As in many music industry roles, Tour Coordinators usually kick off their career working as an Intern . After this, Decker says, “it will be natural for the first job to be an Assistant. The career path opportunities are great. While it’s not a clearly defined trajectory, what you’ll learn as a Tour Coordinator could serve you well in a business management firm, management company or agency.”

Most Tour Coordinators work their way up the ladder, gaining experience that usually begins with an internship. Decker says, “I was able to find success by interning first because my college major was not directly associated with the industry, so I highly recommend interning at a few different companies.”

As has been previously mentioned, Decker’s internship history gave her the experience necessary to take on her own developmental clients — another great way to start building job experience and a clientele.

• Intern, intern, intern. Whether that’s at a company or for a developing artist, no experience is too small.
• Grow your network authentically. Most of the mentors I have I did not seek out. These relationships developed over time through earning trust and working hard.
• Apply to as many entry-level jobs as you can. Don’t limit yourself to solely an agency, management firm or the sector of the business you want to end up in. Being well-rounded makes you a valuable utility player at any company.
• Go to shows. As one of my friend’s moms says, ‘You never know who you’ll meet.’ Get involved with your local music community.”

“As a Tour Coordinator, music industry experience is a must,” Decker says. “Learning the lingo and being able to effectively communicate with all parties is valuable.”

Working as an Intern is key, as it will help those new to the industry gain experience.

Decker says, “I graduated from Elon University in North Carolina with a degree in Business. My friends and I were constantly going to concerts in the area and a friend told me about a record label that was a couple miles from campus. I interned at Yep Roc Records/Red Eye Distribution my junior year of college and fell in love with what goes into these artists putting on a show each night.

“It wasn’t just about liking the music anymore. I wanted to know the ins and outs of the business. At Yep Roc, a lot of my responsibilities had to do with promo: sending out promo packets to radio, preparing posters for each date of the tour and distributing to venues. In talking with my internship coordinator at Yep Roc, he recommended that I intern that summer in the industry in a bigger city.

“Nashville it was and I obtained a few internships and moved there for three months. At Sony Music Nashville I was a Digital Media Intern, cataloging the press the artists received that week. We also worked CMA Fest and assisted with one of Miranda Lambert’s album campaigns. I really got to see the behind-the-scenes of promo at a major label.

“Dualtone Records was my favorite internship. I was given a developmental artist that was headed out on one of their first tours. My job was to reach out to local press in each city and try and obtain features, interviews or adds to the local concert calendar. This was where I learned a lot about the hustle. I bet we received less than a 5% response rate on those emails.

“But through that work, I was able to grow the local and national media list. Once I graduated college, I drove myself back to Nashville with the hope of landing a job in the industry.

I was lucky enough to start working at KCA Artists, a boutique agency in town, within a couple weeks. The position was an Agent Assist/Office Manager role. I had never worked on the agency side of things and I have to thank this company for taking a chance on me.

“This position taught me how to book a show, the importance of building authentic relationships and how to be a day-to-day manager. Working with smaller artists who don’t have a large team around them gave me a lot of hands-on experience with booking travel, advancing dates and day sheets.

“Around this time, I also started taking on clients of my own, updating websites, creating e-blasts, and booking tours . I recommend that anyone starting out reach out to developing artists to see how they can pitch in. It typically won’t pay, but the experience is priceless and you’re able to hopefully positively impact an artist’s career and life. It’s quite fulfilling.”

“The ideal Tour Coordinator is extremely organized, good with numbers, a self-starter, multi-tasker and quick learner, able to work diligently with a sense of urgency, able to build authentic relationships and communicate effectively and be able to problem solve quickly. A sense of humor doesn’t hurt either,” Decker says.

In terms of education, Decker says, “I’d recommend both a strong business and music industry background. Anything that provides you with well-rounded experience will be a benefit. In the business management world, an Accounting and/or Finance degree is preferred and depending on your career path, a CPA may be required.”

“There are not any specific groups for Tour Coordinators,” Decker says. “I’ve found my network contains a lot of Managers and day-to-day Managers as well as Tour Managers or crew. That’s who I tend to deal with most on a daily basis. Nashville has some great industry groups: Young Entertainment Professionals, SOLID, and Leadership Music to name a few.”

What is the single biggest suggestion you would give to someone wanting to get into this career?

“Jump in. No project, task, or artist should be too small. This is where you learn the most. And if you don’t know where to start, just ask. Most people are willing to share what they’ve learned. Just like someone once shared (and continues to share) with me.”

What’s the #1 mistake people make when trying to get into this career?

“It’s impossible to know everything right away. I’m about five years into my career and still learning every day. Take the time to observe, learn, and listen to what the more experienced co-workers around you have to say.”

What is the question people should ask about this career but rarely do?

“Wow, great question. I think Tour Coordinator can be a vague title and people are surprised to learn that for me it has to do with the financial side of the music industry.”

What is one thing I should have asked which I didn’t?

“I think careers in business management aren’t frequently discussed as an option for Accounting/Finance degrees, or Business degrees. Unless you specifically seek it out at a college that specializes in music, most people aren’t aware it’s a career path.”

If you could describe in one word what makes you successful, what would it be?

“Gumption.”

Extra Credit: The Beatles or Rolling Stones?

“The Beatles.”

Cate Decker

Cate Decker  is a Tour Coordinator at Tri Star Sports and Entertainment, a Los Angeles-based firm whose clients include Britney Spears, Gwen Stefani, Meghan Trainor, Mat Kearney, O-Town and Jule Vera. Over the course of her career, Decker has also worked with Matthew Mayfield, Della Mae, Ray Wylie Hubbard, The SteelDrivers, Billy Joe Shaver, and Peter Rowan, among others.

• 1 . "Tour Coordinator Salaries in United States" . Glassdoor.com. published: Oct 7, 2019. retrieved on: Dec 20, 2019

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