tours 4 less puerto rico reviews

Pr4less Tours Adventure

Review Highlights

“ Rafael is extremely professional, always on time and has great communication skills in both Spanish and English. ” in 7 reviews

“ Raphael and his wife took us to Sha to eat the best local food in san sebastian for momofongo before a nice hike to the waterfalls. ” in 2 reviews

“ The perfect getaway was the best excursion we took with Raphael. ” in 2 reviews

Location & Hours

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San juan, Puerto Rico 00907

Serving San juan Area

Amenities and More

About the business.

Business owner information

Rafael And Katiana Torres K.

Business Owner

Hello, I'm Rafael Torres, a seasoned tour guide with 22 years of experience. Formerly, I operated under the name Pr4less Tours Adventure, but this year, we've rebranded as Tours by Rafael, specializing in small group tours. To accommodate our focus on personalized experiences, we've invested in two new vehicles: a 2023 Ford Transit with a capacity of 14 passengers and a 2023 Mercedes-Benz Metris minivan for up to 7 people. I take immense pride in my service, to the extent that if our guests find anyone else offering the exact tour I provide, theirs is absolutely free. I'm fully insured for up to a million dollars and have been a certified tour guide since 2003. I'd be delighted to offer you one of the finest city tours in Puerto Rico. Additionally, I can arrange a special service where guests can enjoy a city tour upon checkout, with complimentary transportation to the airport at the tour's conclusion. Let's schedule a meeting to discuss how we can tailor our services to exceed your expectations and provide an unforgettable experience for family . I eagerly await the opportunity to meet with you. Other services, bioluminescent bay, waterfall, massage by the rainforest, cave and anything else you want! …

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Overall rating

Rafael was amazing. Very knowledgeable and flexible to our large groups needs. His passion for Puerto Rico shines through every activity we did, plus he knows all the non-touristy spots! Amazing guide, I would recommend him to anyone wanting an authentic puerto rican experience!

After hours of research, I decided to reserve Rafael for 3 days of private excursions for my family of 5 and I couldn't be happier with my decision. Thanks to Rafael and his wonderful family I have fallen in love with Puerto Rico again. Rafael's vast knowledge of the history of Puerto Rico, religion, and the hot spots across the entire island provided an amazing tour of approximately 75% of the island in our 3 days. Not only did we get to experience the most beautiful areas of the island but also got to enjoy the best of Puerto Rico's culture and food. We felt safe at all times due to Rafael's professional security and previous experience in the US Army. Prior to our arrival, Rafael worked with me to determine a customized travel plan that not only included excursion specifics but also airport transportation, travel assistants, and concierge services. He also reviewed a detailed list of items, such as, age of family members, medical conditions, activity and food restrictions, etc. Rafael is extremely professional, always on time and has great communication skills in both Spanish and English. You can trust his 7 year old son Daniel when he says, "Your wish is his[Rafael] command." Our excursions were 8-12 hours each day and throughout our trip Rafael and his family made us feel like a part of their family. I have traveled to over 8 countries and 35 states and can declare that Rafael is the best tour guide I've ever met.

See all photos from Andres A. for Pr4less Tours Adventure

The perfect getaway was the best excursion we took with Raphael. The snorkeling experience was breathtaking followed by a speechless view from the Indian caves. Then the waterfalls and mojito stop just completed our day. This is a must do in a Puerto Rico with Raphael. We loved the Puerto Rico 101 and we felt safe with him at all times. He truly goes above and beyond to make sure you are satisfied. We will definitely be back.

Snorkeling experience

Mar 10, 2019

Gracias!!Gicelle. For allowing me, serving you and your girls. I had a great time too. Look forward serving you!

Let me start by saying we were a group of 11 ladies. Rafael picked us up at 9 am and dropped us off at 9 pm.. He was very patient with us, taking the time to show the beauties of Puerto Rico, taking pictures of the group, making sure to please everyone. Thank you Rafael for making our trip so special. Very glad we chose you for this adventure!

See all photos from Gisele M. for Pr4less Tours Adventure

Feb 19, 2019

Thank you for taking the time to review me! Was Han honor serving you!

Booking our trip with Rafael and Katiana was the best decision we made for this trip. It was our first time in PR and we wanted to see the most we can in our short 2 day trip. We were picked up from our hotel and the big van was perfect and spacious for our long drives from the beach to rainforest to bio bay at night. Rafael was very informative and super patient and gave us all the time we needed to take in all the PR beauty, he did not rush us from one spot to another. Also took us to great places to try authentic PR food! I highly recommend Rafael and Kariana, they were great!

We had an amazing trip because of Rafael. He was informative, helpful and went above and beyond to make sure that we had a great time and a wonderful adventure. Highly recommend

The fiancé and I took the "Perfect Getaway (w/ snorkeling)" with PR4LESS TOURS. A few days before our trip, I contacted the owner Rafael personally via phone number provided by VIATOUR to confirm if he was able to accommodate us last minute during our short stay in Puerto Rico. Rafael was currently on a tour during our conversation but ultimately returned my phone call confirming that he was able to accommodate us on 12/31/16. We were picked up at 0800 hrs by Rafael and his life partner, Katiana, at our Hotel (Tryp by Wyndham). Also present was their son Danny who was a delight to have the entire day. We were offered water from their cooler. The tour started immediately and Rafael began teaching us the history of Puerto Rico during the drive to each location. Rafael also informed us that due to the tradition of "celebratory gun shots" on NEW YEARS EVE, he's decided to not put our lives in danger and avoid Aguadilla entirely during this tour (unfortunately, due to this anomaly, we missed out on snorkeling during this tour). Our first visit was to La Cueva del Indio caves near Arecibo where Rafael taught us about the Taino tribe and their values based on the elements surrounding the area. It was about an hour ride from where we were staying in Isla Verde. Katiana dropped us off on the side entrance of the roadway that lead into a short wooded pathway, out onto a beautiful, breathtaking beach. Unfortunately, we were unaware this was happening, and could not put on appropriate footwear in time for this attraction. We then climbed onto the cave's rocky terrain, to get down to the actual area where we were able to climb down onto a ladder into the caves (tennis/hiking shoes recommended). Rafael was very knowledgeable about the rich history of the Island and its surroundings. He taught us a lot of things that we did not know about Puerto Rico, and some controversial events between Puerto Rico, Spain, & The United States. He also guided us how to navigate the rocky terrain and climb-down into the caves. Unfortunately, we could not alternatively snorkel here due to the strong waves and riptide. After the caves, we took a scenic ride to the country side of San Sebastian. Along the way, Rafael & Katiana were very accommodating to our stop requests to purchase items alongside of the highway sold by the locals. Fiance and I are always in support of local business over the the Big Box stores, so it was a delight to be able to contribute to the local vendors. We stopped at a fruit stand and enjoyed one of the best Pineapples I've ever had (Rafael bought our first pineapple, and even cut it up for us into slices!). Rafael mentioned that Puerto Rico is known for its pineapples! We also saw raw gandules (compared to the ones in a can that the Fiance cooks with), homemade pineapple hot sauce, and honey. We bit into a tangerine peeled by Rafael and was blown away by its' organic taste. Next stop was a personal request by my fiancé who wanted to purchase an authentic Pilone for when she makes her food back at home. Katiana stopped us at a small shop on the side of the road. At this stop, I also purchased a straw hat and the shop owner gave us a great deal on both the Pilone and hat. Next stop was in San Sebastian, which was about 45 minutes away from Arecibo. We were able to witness and enjoy two cascada waterfalls of the Gozalandia. The first waterfall was a short hike (10 minutes) and included a swinging rope and decent size swimming space. We swam here for a bit and continued on to the second waterfall. The second waterfall was such a serenity and less crowded. The swim space was close to the size of an Olympic pool. There was a rope to assist your climb to the top of its' waterfall, however, required a lot of upper body strength and caution due to the slippery rocks. During these two waterfalls, we were never rushed by the tour guide, and were not given a time limit to how long we could stay. Rafael, Katiana, & Danny, joined us during the hike-through and taught us about different plants and their uses (mostly medicinal). Finally, we stopped at the on-site restaurant/bar (Sha's) to enjoy a meal together. It felt like I was sitting with family and not a formal tour guide company. PR4LESS is a family owned and operated tour company who made this tour very personable for the woman and I. Even with the last minute request, Rafael & Katiana still was able to accommodate just us two even if their were no one else who booked a tour with them on New Years Eve. I would definitely book again due to the tour being a crossover between formal and informal; which I prefer. They currently are working on their home, which they hope to provide bed and breakfast service to their future guests. I hope they stay in business because their tour offers a unique experience with alternative routes that are not congested by other tourists. I look forward to taking a tour with them on our next vacation to the island. Thanks again Torres fam!

AMAZING AMAZING AMAZING!! They're the BEST!! Words do them no justice!! I wish I could give them more stars!! Every place they take you too is MAGICAL and simply BREATH TAKING!! Me and and my BF had the time of lives!! When we come back to Puerto Rico we are differently booking another tour and staying with them!! Another perk is the whole tour they're your personal photographers and take breath taking pictures!! Please do not hesitate to book with them!! HIGHLY HIGHLY RECOMMEND THEM!! Thank you for an amazing time!!

Absolutely amazing tour. Raphael and his wife were super personable, professional, and great. This is a must see tour and with PR4less. We were picked up in a new, clean van. Raphael is a very likable guy and knows lots about PR, the cities you travel through and the history. First we went to the caves (I forgot the name of the town) it was awesome. We felt safe and comfortable with Raphael. Then snorkeling in crystal clear waters. Raphael and his wife took us to Sha to eat the best local food in san sebastian for momofongo before a nice hike to the waterfalls. It was the best experience from beginning to end, thanks to PR4less. I have never been on a tour with such personable guides. A must see and recommend this tour with Raphael and his lovely wife! Thanks again

Jul 4, 2017

Thank you for review us! Was an honor share with you the best of Puerto Rico!

My friend and I spend two separate days with Rafael and we couldn't have been happier! He took us to local spots where we rarely saw tourists! He made the impossible possible and every day we spend with him better than the day before! We can't to come back to PR and will definitely book another tour/s with him. He personalized the tour for us and even took us to local restaurants and other spots. My favorite was the local water hole/ river/cliff jumping area. All of the locals were super friendly and even showed us secret spots. Our second day with Rafael he brought his wife and daughter so that he could tour us around and she could drive and stay with our luggage. They spent the entire day with us and even picked us up at a random location we ended up at near the ferry in Fajardo (about an hour from San Juan). We saw the rain forest, beautiful beaches, amazing rivers, cliff jumping, caves...everything we wanted and anything we wanted! Seriously, we lucked out meeting him! We were two girls traveling alone and didn't know what to do and what was safe or not. Rafael made us feel completely safe and taken care of! We already recommended him to others and will be back to tour with him again!

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PR4Less Tours Adventure is now Tours by Rafael

New Name, Same Great Service y Best Value

Tours by Rafael

Oh hey there traveler! Ready for the perfect vacation? Let us take care of everything for you! With more than two decades of experience, we know Puerto Rico like the back of our hand. We’ll customize our tours according to your wildest dreams and show you some of the coolest hidden gems on the island. We’re all about exceeding your expectations and making sure you have a blast! Plus, with us, you get more bang for your buck. So why wait? Let’s make some memories!

Hey there! I’m Rafael Torres, a veteran of the United States Army and a lover of Puerto Rico. After moving here in 1998, I found my calling in the tourism industry, working in the beautiful Condado area of San Juan. But after a few years, I knew I could do even better – so I founded PR4Less now called Tours by Rafael ! With over two decades of experience and a heart for service, we’re excited to be putting the “tour” back in tourism. Thanks for taking the time to learn a little about us – we can’t wait to show you all that Puerto Rico has to offer!

We are proud to be the pioneers of family-operated tour companies on this beautiful island. Our vision for excellence, personalized service, and a warm hospitality experience is what sets us apart from the rest. In 2005, we introduced our famous Trio Combo of the Rainforest, Luquillo Beach, and the Bioluminescent Bay at an unbeatable price of only $95 per person. We dared to dream big and it paid off. Our competitors have tried to copy our model but have been unsuccessful. We are here to show you that touring our paradise island can be affordable and unforgettable. Our team at Tours By Rafael is excited to share our passion for Puerto Rico with you. So don’t miss out on the adventure of a lifetime, book with us now!

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