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Reviews 4.4.

101,105 total

Most recent

Thomson's in my opinion used to be a good value company but now things have gone down hill! The flight crew are rude and even verbally pulled one another down in front of customers! I asked for sugar off of an attendant to which he replied sorry my colleague is utterly incompetent! I was mortified! The staff are unacceptable and not professional

Date of experience : May 18, 2014

Health and safety at its worst

I have only just discovered this page and need to say how disgusted we were about our holiday experience from last year to Turkey. On our bus journey to our hotel in olu deniz we hit a motorbike seriously injuring the rider. We had no seatbelt facilities but worst of all the holiday rep on the bus panicked and did not know what to do leaving us for forty minutes in the afternoon sun in July on a non air conditioned coach in a massive state of shock to all on board. The rep in our hotel said she hadn't heard about the accident and at no stage did anyone contact us from Thomson to ask about our well being DISGUSTING. On our return home I contacted them and they were not interested at all I would have thought Thomson had a duty of care to us but they were just not interested after all they had received £3,500 from us so they didn't care. I had used Thomson for over ten years but for our last three holidays have booked with another company one that I would rather give my hard earned cash to. Avoid at all costs.

Date of experience : May 15, 2014

They deserve every terrible score they get

These people are the pits and they have no sense of decency. My partner and I had booked a holiday. Ok, a couple of bombs go off, so we contact them and say we think it may be a little bit dangerous. And they say, "no sir, it is perfectly legitimate, there is nothing to concern yourself with", and we say "but they just lobbed a grenade into a hotel and another into a tourist bus".. they say they are a 'fallowing procedure". So I ask them, "what procedure?" and do you believe it? - complete and utter silence they do not know what they are even doing or even what they are taken about. then just before de departure they start to cancel everybodies bookings. what a stupid people. i do not book with these people ever again. good luck getting your refund because these people are so dishonest! they are still selling holidays to our cancelled destinations - this can only tell you that they do not give a SH1T about their customers...

My treatment by Thomson has been disgraceful and appalling.

I am so upset at the way I have been treated. Booking a holiday with Thomson has been a total nightmare. on the 1st of May I booked online, went through the correct procedure, payed with my debit card which was rejected. Knowing there was sufficient funds to cover the cost of the holiday, I tried again and the same thing happened, went to the bank the following day to find out why my card was rejected. They informed me that my money had been taken from my account by Thomson but the holiday did not book. After spending ages on the phone Thomson said the money was in a holding account because the price had gone up just as I had booked. I was told the holiday was on hold for me and given a reference number then as soon as my money was back in my account I could phone to finalize the holiday at the same price i had originally booked. After several visits to the bank I was finally told the money would be in my account by the 12th of May, which it was. I phoned Thomson the 13th of May to re-book. They had then informed me I had to pay the increased price. Neither the bank or Thomson has accepted responsibility for the money being taken from my account. This also prevented me from booking an alternative holiday as I had no more money. I have always thought Thomson to be a reputable company. I know now they definitely are not. If I don't hear anything positive back from yourselves I will be sending a formal complaint to the ombudsman and I will also be informing all of my social networking sites.

Date of experience : May 13, 2014

DONT WASTE YOUR TIME COMPLAINING!

Thomson are TERRIBLE at customer service.Have no compassion and employ mealy mouthed assistants. DO NOT BOTHER WITH LETTER WRITING OR PHONECALLS. Just never use or recommend them again..

Bad Customer Service!!

I booked with Thomson a month in advance on a late deal, I thought I had gotten a bargain. We are due to travel in a couple of days and I have been unable to check in online, so I emailed Thomson Customer Service to be told that one of my children's age had been recorded incorrectly and that I would have to pay an 'administration fee' of £25 to change it. I obviously responded to this by asking them how this has happened as I hadn't been requested to confirm any ages or D.O.B until this point. I then realised that it may have been down to the drop down menu that requires children's ages when searching for your holiday, if that is in fact the case they must be raking it in charging people for such mistakes of course I can't be certain that it is that and they may just be ripping me off! I know its only £25 and I have resigned myself to fact that I will have to pay it, BUT I'm STILL awaiting a response from 'Customer Service' I even called into my local branch to discuss with a real, live, living person :D only to be told that they can't help me as I didn't book with them! HUMPH!! What kind of organisation is this?!! I now HAVE to ring them in order to resolve my issue.....I HOPE MY HOLIDAY ISN'T A DISAPPOINTMENT!!

Date of experience : May 12, 2014

Rip off Thomsons

I booked a holiday for myself and 2 children to go to sharm el sheik at Christmas. Due to unforeseen circumstances I wanted to bring the holiday forward to August . I appreciated the fact I would have to pay an administration fee of £50 pp to do so (still a rip off in my mind). However as my son was going to be still 13 and not 14 as stated on original booking they wanted to charge me an extra £50 on top of the £50 administration fee just to change his age...so in all they wanted to £200. Never again will I book with Thomsons

Date of experience : May 04, 2014

AWFUL CUSTOMER SERVICE!!!!!!!

Do NOT put your trust in Thomson! On experiencing a TERRIBLE overpriced excursion with lack of any health and safety, not as promised! We complained in resort and were told to contact Thomson After Travel on our return. This has been a terrible experience apparently sending 3 letters out with no phone calls as requested and no answers to our complaints is their idea of customer service! They are even allowed to put the phone down on you after 3 letters as they say the complaint is closed even if it hasn't been dealt with. DO NOT BOTHER CONTACTING AFTER TRAVEL USELESS!!!!!!!!!!!

Date of experience : May 02, 2014

Absolutely the worst!

Booked with Thomson to go to Cape Verde, however after some research changed to Thailand, charged a £100 administration charge, which we thought was okay. However the extra that we paid for seats together and extra baggage was lost. After numerous phone calls at premium rate and many emails they told me that they had no record of this extra payment. Next we come to the extra space seats on the Dreamliner that we booked, at a cost of £250, after being told how much more comfortable we'd be, what an absolute and utter joke that was! The guy sitting next to us couldn't believe his luck when we told him as he was allocated the seat at no cost whatsoever. We travel to Asia at least once a year and usually fly by Emirates, Singapore Airlines or Malaysian Airlines. We thought they were all good, but compared to Thomson they are amazing! Never have we had to pay for refreshments on a long haul flight, but yes, Thompson charge and at prices I really could not believe! Plus we were told by the pilot to order drinks when they came through the cabin so as not to cause his staff any unnecessary work I assume! I'm sorry, but on a 12 hour flight, purely for health reasons you should be given drinks regularly! Twice in 12 hours we saw the drinks trolley. We then get to the toilet facilities. I went to the bathroom some 3 hours into the flight, it was filthy, there was no toilet paper and no soap! After that I took the precaution of taking tissues and toiletries with me, lucky I did because the toilets were not cleaned once during the whole flight. Now we get to the subject of extra baggage, not yet having received the refund for the Cape Verde flight anyway, we paid an extra £75 for 25 kilos as opposed to 20 kilos. On arrival at the airport we found that the maximum baggage weight is 23 kilos. Hello! Why on earth do you offer an extra 5 kilos when in order to use it you'd have to check in another bag? Sorry, I just don't get it! Emirates in particular offer 30 kilos as standard, and in one suitcase! Finally, your stewards and stewardesses without exception were the rudest and most unhelpful that I have ever had the misfortune to come across. They most certainly treated economy class as lower than low class citizens. When the pilot told us that we should thank them when we were disembarking I couldn't believe his audacity. Finally, we came to Phuket to plan our wedding later this year. We love the place and most certainly will return to get married. However we, and the 20 people who will be coming with us will most certainly not be booking with Thomsons. I will go further than that and say that I will certainly advise everyone I know to never use this sham of a company. I do hope that someone from Thomsons reads these reviews, because I think they have an awful lot to learn. To summarise my experience with them would be to say that is was disappointing, shambolic and an experience I will never ever repeat.

Date of experience : April 28, 2014

Awful customer service and way too many mistakes.

A family member notified us that he had finally arranged his wedding and that the destination would be Jamaica. There was a large group of us that went along with them for this and each and every one of us had some issues with Thomson along the way. When I initially made my booking, I opted for extra leg room seats. Everything was made clear on the booking and we made the required payment for the deposit. A few months later, I received a phone call stating that the Premium Cabin seats were available at a discounted rate. As I had already opted for the extra leg room seats I asked if the cost I had already paid for these would be deducted from the price if I upgraded. I was told this information was correct so effectively I would only be paying an additional £60 per person for the Premium Cabin. I was delighted at the bargain so agreed and was told I would receive new paperwork confirming the upgrade. A few weeks went by and I still hadn't received a new confirmation. I called my local branch and asked them to issue this information. Approx. 10 days later I received a letter from Thomson containing my outstanding balance. This is not what I requested. I requested the price breakdown so I knew exactly what I was paying for each aspect of the holiday. I called my local branch again and received an apology stating the correct details would be issued to me. Again I waited and again I received my outstanding balance. I put all of my complaints into an email so I had a copy of it. Low and behold I never received a response ... No surprise there. Although I didn't receive a response to my email, yet another letter was issued to me. But once again I was provided with my balance. This time there was a holiday summary and breakdown included EXCEPT IT WASNT MINE! Surely data protection should be a simple thing for these idiots. When the balance had to be paid I visited my local branch to pay in person so I was able to discuss my concerns about the Premium Cabin and wanted to check that the seats had been applied at the discounted rate. When the lady checked, the discounted rate had been applied; however, the charges for the extra leg room seats were also still on my balance. The matter was rectified and I paid my balance. Once the balance was paid, I assumed the whole ordeal was over but my assumption was totally wrong. Before going on a holiday you are now required to go online and provide your personal details including passport number. I was able to do mine no problem but when I attempted to do two other groups of two, the numbers were not valid. Again I contacted Thompson and asked for the correct details. I was told "oh I'm not sure what's been put in the reference box but it's not right bare with me and I'll call you back. Guess what happened next?! .. Yes that's right, no call back was ever received. I tried to call again the following day as well as email. The call I made I was provided with reference numbers both of which we're not recognised via the Thompson website. The email I sent, I received a response stating "sorry we cannot assist you due to the way the booking has been made". Our last resort was to go to the store and ask for them to enter the relevant details for us. When we got there we were told that heir systems were down and we were pointed to the website with new reference numbers. I returned home and was able to enter the details with one of the reference numbers but the second was invalid. I called Thompson and was provided the second ref which was correct ... Finally! Before moving onto the flight, I would also like to point out that the staff members in my local branch were less than helpful. I would even go as far as saying they were rude! The expenses paid for the Premium Cabin were not worth it at all. We queued for quite a while at the baggage drop although it was a shorter wait time than the regular line. We got fast lane stickers for security but watched people arrive after us and go through before us. The plane was absolutely filthy. Most of the dinner trays were stuck in the arm of the chair due to residue of some sort. I assume layers worth of dust build up. Coming home my remote for the TV didn't work so I was limited in what I had access to. It's safe to say I will never use Thompson to book another holiday! (Just a quick note, we did have a great time despite these issues but only down to the excellent service received at Grand Palladium, Jamaica)

Date of experience : April 23, 2014

Never Again

Customer service is the worse ive ever come across...the phone line service cost £££ and you have to ring 5 times to deal with your problem. i got a quote and paid for holiday before the due date, 3 weeks before holiday i get a phone call saying i ow them £133 because they quoted me wrong price and them said if i do not pay they will cancel the holiday and lose our money (£4600).

Date of experience : April 16, 2014

First and Last Trip with Thomson

Flew with Thomson to Mombasa for the first time on Dreamliner. The aisles are too narrow so constant buffeting by stewards, had to pay for coffee and when queried the steward was rude and suggested we fly with another airline next time, the stewards were chatting all night in the galley so no sleep, our cases together with those of 50 other passengers left on plane which had parked elsewhere at Gatwick. No one from Thomson available for comment at the time so had to hang around for an hour and a half awaiting outcome. Stressful experience all round and no help from customer services so we will not use this company again.

Pease read before booking

We booked a Holiday , unfortunately my wife as lost her job, so I contacted your branch on the understanding that I could change my holiday to early next year. I was rudely told by one of the assistances that I’m unable to and they want £800 deposit of £259, already paid before i can rebook for next year. All I was asking was to rebook at a later date to give me time to save. the staff where not helpful at all and the customer service is very poor. I dont ever write reviews but please be careful this company only know 1 thing and thats money.

Date of experience : April 15, 2014

'all inclusive' with lots of optional extras

Flight - shabby aircraft, dirty seats..I have seen better public transport..pay to sit together! Taxi transfers - given a voucher and told to join taxi rank while coach left. Hotel - usual Thomson Bollox...all inclusive but bare minimum...extra for safe, WiFi, decent alcohol, gym,(which should be included) etc. Cockroaches for free. Reps..useless Not impressed at all with this company...the hotels are nowhere near the quality they propose. Highwaymen of package holidays!

Never again

The holiday was in El Dorado Seaside Suites - Mexico. We went for the top room- premium swim ups to celebrate our 35th wedding anniversary. The cost of the holiday was in excess of £5000. Prior to going I emailed about the 'anniversary package' and our room type was mentioned and confirmed and we were told we would be treated like royalty. I contacted Thomson Holidays by e-mail prior to the flight but got no reply and still had the very often featured problem of vegetarian meals on the flight, the staff were rude and unhelpful on both flights and I have a picture of my meal served after the service had been and gone with all rubbish removed, which was returned. I had been asked after the flight out to write my details on a sick bag and hand it to the cabin crew. I did this and he physically pulled my shoulder to pull me back to tell me this would be a REQUEST and not a promise. On arrival, unknown to us we were booked into the wrong room (cheaper suites) for two nights Mon 17 Tues 18 March. The Thompson rep alerted us by putting a card under the door as she said she couldn't find us for two days. So we had to pack up and move. The rep offered us a beach candlelit dinner and free internet as an apology. We advised we would already have this dinner as part of our anniversary package so she offered an upgrade to a lobster dinner which we declined as I am vegetarian and my husband doesn't eat seafood. She said well maybe we could get a bottle of Moët champagne which we said would be nicer. She said to see the Concierge. She asked me to sign an I-pad report with the details so she could tell her managers about the mistake I advised I had no reading glasses but she said it was the only way she could sort out our move to the right room. She said it was just a finger signing on the pad. On Weds 19th after breakfast we saw our new concierge who said she knew nothing about a bottle of Moët but would check. She booked our candlelight dinner and massage which was part of the anniversary package. On return to our room a large party of Canadian's who we were later advised were all friends around our room, held a party in the pool and in the presidential suite facing our room. Glasses were smashed security was called so we left our room. There was nowhere to sit on the beach (apparently a common thing) so we played chess had a couple of drinks after reporting this to our concierge who advised they had had three complaints so far and they were planning to call the police. They said cleaners were in the presidential suite cleaning up glass and the guests had been warned. On arrival back to the room at 7pm ish a man was jumping in the pool naked after removing his pants and they were playing loud music. My husband was extremely angry and wanted to speak with this guest. I rang reception and my call was transferred all over. I was very tearful (not me at all) and decided to report it the following day. We went out for our evening meal to the Italian. Thurs 20th when we woke up we decided we would try and put all this behind us as the guests in the presidential suite were calmer and one set of friends next door were leaving. We saw the concierge on another matter and they brought a supervisor who insisted we sat and spoke to him about the problems. I ended up crying and he congratulated my husband for not intervening and suggested we put all the problems behind us. I advised that we had and he was the one bringing this up and causing further upset. That evening my husband became quite unwell with stomach cramps and the runs. We had to return to the room early. Friday 21st my husband stayed in bed all day and new neighbours moved in and quickly became friends with the others around us. Their behaviour and attitude towards us as a group made us feel extremely awkward. It was clear that they thought we were the source of the complaint by the comments they made. An example was our new direct neighbours put loud music on and they all swam off to the swim up bar leaving us to listen. My husband was ill and spent the day in and out of bed. No-one intervened, we did not see a rep, no-one checked to see if we were ok. I received an email thanking me for completing a form (not completed by me but by the rep) it stated that we had been in the wrong room for one night when it was actually two. It also said we had a complimentary candlelit dinner upgrade given and we were happy with this which was untrue. There was no mention of the champagne. There was a monetary value put on the resolution. All of the form was written in the words of the Thomson rep not ours. It was sent from a no reply customer services e-mail address. However I did reply and it did send. We had a meal booked that evening at the 'gastro pub' which had to be a specially pre booked meal so I went in to cancel my husband couldn't go in even, as he couldn't cope with the smell of food. I was really worried about him so we went to reception to report his illness and ask for advice. Staff brought the paramedic who said he had food poisoning and offered to get a doctor or medication. We got medication which cost approx £25 and was delivered to the room. I ordered room service as we could not go out to eat. Sat 22nd my husband had like the previous night been up on the toilet most of the night. He came to breakfast with me but felt extremely unwell. We chatted with a couple at next to us who had been to Mexico several times. They were shocked at how unhappy we were, the fact that Thompson had not checked on our welfare given the problems. I said I would go home if I could as we felt miserable and trapped. They urged us to speak with the rep and tell them how bad we felt. We went to see the rep and spoke with Miguel who is Mexican. Samantha who we had seen earlier in the week was off. We told Miguel about our problems and said we wanted to go home and he said he could arrange this for £600 each. I once again became upset advising these problems were not of our making and could he not do anything else. We didn't say but had thought we would accept a downgrade to get away from the awful situation we were in. He advised he could speak to his manager and maybe get a flight home for £200 each. We said we were thinking maybe a move. He advised us to come back in two hours. My husband was still very ill and I asked him whether this should not have been recorded. Incidentally the paramedic had checked on my husband by phone that morning. He said he would speak about that later. His customer care skills were appalling. On our return after a couple of hours he advised there was only one place available in Mexico at a smaller resort owned by the same company. He said the room was not available but they had another room they could put us in for a night until it was ready. We had the choice of going to that room then or waiting until the next day. We said we would go now. We had already paid for private taxi transfers and the new hotel was on the same route but he said we had to pay for our own taxi. He took out the iPad and began to complete a form just like the previous rep had. I pointed out that she had done this form wrongly (stating on night instead of two) and insisted he included this in his account. He filled in the form statin we felt trapped by the situation and that we would be moving as we would 'fancy' a move. I pointed out that it wasn't a 'fancy' but that were very very unhappy. He said he was Mexican and I needed to appreciate his English wasn't good and it wasn't easy for him. I explained to him that this was not an accurate reflection and sounded flippant. He changed the wording but at no point were we offered the facility of completing our own form, which given the last wrongly completed form I appreciated the importance of. I also insisted he complete a form about my husbands illness which he did recording that it was food poisoning and confirming we had not eaten out of the resort. I think we should have been allowed to complete our own forms given that as I now realise these are our complaints. We thanked him in spite of the fact that he advised us that in his many years working there only two lots of guest had left and we were the second. Personally I found this comment rude and unhelpful but we were so glad to be going. We did not receive copies of the forms he completed via e-mail as we did previously when the other rep filled one in. When pointing out the mistake on the previous form and the need to rectify and record this I asked him about the compensation costs at the top of the form and he said this was between the hotel and Thompson. We moved to a smaller hotel that afternoon spent one night in one room. On Sunday 22nd we were moved to the room we spent the second week of our holiday in. We had to go through the process of proving it was our anniversary etc again and familiarising ourselves with what was a different package. Incidentally in this hotel internet was free under the anniversary package. The new hotel was not perfect and things happened which other customers may have complained about, nevertheless the staff were lovely, and we were glad to be away from what can only be described as hell. Apparently there was a Thompson rep at the new hotel who did not make herself known or check on us to help us familiarise ourselves with the new area/package. My husband continued to take the medication given to him (anti-diarrhoea tablets and anti biotics). He did not consider himself well until 31st March which was the day before we came home. We have kept copies of all the details. Fortunately our anniversary was the 29th so wasn't completely ruined. However half of our holiday was and due to illness and the need to try and enjoy the second week we did not go on any trips and saw nothing of Mexico. We were in four different rooms and had to pack four times. We do not feel refreshed as you should after a holiday. We both still feel quite surprised about the lack of follow up from Thomson Holidays and their lack of customer care. I can't believe this report has become so long but this is a reflection perhaps of the build up as it has taken me a week to even start to think about how and where we complain to. We cannot believe how badly we were treated in terms of customer service and we have used this company to go to the Maldives several times. We have never had cause to complain and do not consider ourselves complainers. We therefore remain absolutely furious especially when we read unresolved issues from what has over the last few years become a deteriorated holiday company in terms of customer care and quality.

Date of experience : April 12, 2014

honeymoon ruiened

My husband to be and I booked our honeymoon months ago with thomsons we also booked our seat on the first day we could however we have looked and they have changed our seat we are not even sat together on way home 12 hour flight. They have admitted due to a system update they lost our seat information. However they have made no effort to give us our seats back even though I suffer mild panic attacks due to stress and anxiety and need him with me. I do not know what to do they have ruined my entire wedding and honeymoon. I have also had 2 panic attacks now due to this. The customer service was absolutely disgusting. We are still considering cancellation however this will mean no honeymoon at all. What do we do. Also as some of our data was lost is this is also a beach I Data protection?

Date of experience : April 09, 2014

RIDICULOUS!

Thomson changed our inbound flight by almost 12 hours, taking away a whole day of our holiday. We phoned to complain and were offered nothing at all to compensate. The customer service was appauling and the whole experience with the company ruined our holiday. We were disgusted and couldn't believe that there was nothing at all they could do for us. We paid for the extra day that they have now taken away from us and been given nothing to compensate this. We will never be using Thomson again!

Date of experience : April 07, 2014

Unacceptable

Paid extra for luggage ontop of our airfare and it arrived over halfway through the holiday (had all my childs belongings and sentimental items/gifts for my birthday in there too) and to top it off lock was broken and items GONE!! POOR customer service, slow to respond and rude staff at airport. No compensation or acknowledgement of the missing items and fact that we paid Thomson to carry our baggage. Really unacceptable and shoddy customer service. Waste of time - fly at your own risk! Will not be using or recommending to friends/family who will definitely hear about this experience - some things are irreplaceable! Really disappointed

BE WARNED do not use this company, there customer service is unacceptable.

I have been on approx. 15 thomson holidays over the past 20 years most of them were quite good with only the odd minor hiccup. You say you need to listen to your customers. Filling a questonaire out on a return flight is a good idea but what’s with all the information you req. On home insurance etc.? Is it because you can sell my details to carefully selected companies ? I know you want to know how my holiday went but it’s a bit below the the belt trying to entice me to give all my personal details away for the chance of winning a prize. Top companies don’t cut corners and sell you what it says on the tin. I found quite a few differences when i went away on this occasion. 1. Having to pay £38 just to guarantee to sit together on the flight 2. Giving a measly 15 KG baggage allowance ( you do know that this is near impossible to achieve, so its another extra payment ) 3. All inflight entertainment gone. ( so we basically have to sit there for 5 hours looking at a screen telling how far we have travelled ) ( oh you might say bring your ipad or laptop to entertain, there are not any charging facilities available on the aircraft ( unlike other companies which offer back seat monitor and charge facility on short haul flights ) ). 4. Selling scratch cards on board the aircraft ( very tacky ) ( i don’t think many were sold ) 5. Cabin crew giving out sarcastic comments to the person sitting next to me ( i am a business owner and would not dream of being sarcastic to one of my customers. ( person i was sitting next to looked so disgusted ) 6. We went to the welcome meeting at our hotel, which was good because we received one to one meeting. We bought tickets for 4x4 jeep excursion and added cablecar tickets to go up Mount teide. The person in charge of the told us we would not be able to use our cable car tickets on this excursion, Fast forward, went back and told our Rep. At the hotel, the rep. apologised and and gave us our cablecar ticket money back. Admitted after a 24 hour investigation, that she had caused the error. ( proof in the E mail that the rep. sent us ) Cant understand why it would take 24 hours for Thomson to to say ‘’ Oh here is a £50 holiday voucher that you can only cash in if you book another holiday with us ( so we would need to spend another £1300 ) So it sound like if you get a complaint from a customer , you give the customer a £50 voucher so they will book another holiday with Thomson. I run a business my self, so would it be a good idea to sell one of my products for £1000 and then the customer complained about my product and i give him a £50 voucher to spend another £1000 with my company, i think i would be very rich quite soon. 7. the rep. said she would meet us to discuss this at 5:45pm on the Wednesday to give us this news, she turned up at 6pm, saying she was so busy and so she had kept us waiting. the rep. was very apologetic about our situation and told us she had been in touch with Thomson in the Uk But in this day of Emails and internet you still managed to take 24 hrs to investigate our problem, There were no other excursions going to mount teide within our holiday timespan so we were unable to go on teide cablecar . My wife had never been to Tenerife before and was so looking forward to the cablecar trip, we had booked other trips out for the rest of the days so we were unable to go on another day, a big let down, does a £50 thomson holiday voucher cover it ? 8. Flight times good and on time . 9. On the the return pick up on the coach from the hotel we were 2nd or 3rd pick up, guess what ? no rep on coach, all we had was a Spanish bus driver trying to tell us to get on board and put your luggage in there, so we got and settled down on the front 2 seats behind the driver, we were both had a little sleep for 20 mins only to be woken up by a Thomson rep boarding the coach at next to the last Hotel before reaching the Airport saying you cant’t sit there, you should have been told you cannot sit there, they are reserved seats for disabled people so please go and find another seat. The rep came on board the coach at that point ( taking into consideration we had already been travelling for 30 minutes ) and started telling us all about the coach regs. And telling us all to put seat belts on because of the Spanish police rules. And to put arm rests up. Do you not think this important safety tips should have been told to us when we boarded the coach and not 30 min into our journey, I think the rep should get on board at the first hotel pick up . 10. You can give all the excuses you like but Thomson are not the good company that they used to be. You would think they would not cut corners hoping that the customer would not notice, especially with websites like trip advisor. 11. The hotel was perfect, so 10 points for keeping this on your list, and bit dated they made up for that with the good service they us. Ie When we ordered room service one evening and it did not turn up so we went tell them at reception the night after and guess what? Yes free tea and biscuits for the next 3 nights, now that is good service.

Date of experience : April 06, 2014

Seating refund no problem.(THANKYOU)

Was charged for seating in error,But thanks to Tahia Joffar and Katy Shipley at the online pre travel commiuncations dept everything was sorted within two days. many thanks now looking forward to the holiday in Mexico.

Date of experience : April 04, 2014

All-inclusive resort or cruise – which is best?

“Club Tropicana, drinks are free… Fun and sunshine, there’s enough for everyone,” so sang George Michael in Wham!’s famous 1980s paean to the nascent all-inclusive. In the 1970s, 1980s and 1990s, ‘free’ booze and no bill sounded and looked – if you were anywhere near a pool in Ibiza with George Michael and Andrew Ridgeley – like holiday utopia. 

Drinks weren’t really free, but the idea that you could pay up-front to eat and imbibe, and be assured that you wouldn’t be presented with a terrifying bill at the end, was a novel concept, particularly for budget-conscious families and sun-seeking partygoers. 

It still offers considerable appeal in our cash-strapped times, which may explain why all-inclusives have had something of a renaissance. Cruising offers similar peace of mind and plenty to do with kids clubs, waterslides and Disney princesses on board – though alcohol isn’t always free. During both types of holiday, the entertainment comes to you and you’ll never have to flinch at the prices on the menu. 

But which type of holiday is best? Our writer put them both to the test.

Destination

Children’s clubs, food and drink.

• Hidden costs 

All-inclusive

Club Med founders Gilbert Trigano and Gérard Blitz, who dreamt up the all-inclusive concept in the 1950s, had beaches and sunshine in mind. But skiers also favoured the all-in pricing model. Europe’s slopes were a win-win for the brand, which opened its first Alpine village at Leysin in Switzerland in 1956 ( clubmed.co.uk ).

Traditional sunshine strongholds Mexico and the Caribbean – where Butch Stewart picked up the mantel with his Sandals brand – still account for a big slice of the all-inclusive pie, but the net has spread further to include Cuba, Egypt, Turkey, Greece, Cyprus, Croatia, Montenegro, Cape Verde and the Azores. Further afield there are all-inclusive resorts in Kenya, Thailand (mostly Phuket) and the Maldives and Mauritius. Turkish-owned Rixos ( rixos.com ) has recently opened resorts in Qatar and Doha, while Tui ( tui.co.uk ) and First Choice ( firstchoice.co.uk ) offer several resorts in Costa Rica. 

Cruise 

An average week or 10-day ocean cruise can tick-off several different destinations in one country, or across several countries in one trip. If you have a bit longer, it can take you round the world. Three-month world cruise itineraries cross continents, sail several seas and oceans, visit scores of capital cities and offer hundreds of excursion opportunities. 

And let’s not forget off-grid but accessible by water destinations such as the Galapagos, the Pitcairn Islands and Antarctica. River cruises follow the course of most navigable rivers, from the Amazon to the Zambezi. The Mekong, the Mississippi and the Ganges are among their more adventurous destinations. 

Whether beach or mountain-based, most all-inclusive resorts feature an activities element. Sandals comes up trumps, with free scuba at its Caribbean dive resorts and multiple rounds of golf and green fees at top courses in Jamaica, St Lucia and the Bahamas. 

Meanwhile, guests at Rixos resorts in Turkey have free daily access to The Land of the Legends Theme Park in Antalya – which means big savings in peak periods. This Easter, there are also egg hunts as well as giant egg-painting: a week at Premium Tekirova costs from £2,390 for four adults and two children, departing on March 30.

Watersports not your bag? Ikos Oceania in Halkidiki can provide a Tesla Model 3 at no extra cost for one day’s exploration as well as a culture pass to local museums. At Ikos resorts ( ikosresorts.com ), spa access is free between 8am to 8pm. 

If you’re after more than a typical beach holiday, check the activities part of a hotel website to find out what’s included. The adults-only Sanctuary Cap Cana ( sanctuarycapcana.com ) in the Dominican Republic offers Spanish classes and, at the House of Aia on Mexico’s Riviera Maya ( thehouseofaia.com ), a ‘personal growth’ programme includes 20 classes, ceremonies and rituals from visiting guides.

If you have adventurous teens in tow, the US offers some interesting options. At the historic Castle Hot Springs in Arizona ( castlehotsprings.com ) there’s axe-throwing, cruiser bikes, geothermal hot springs and creekside hammocks for lazing in, while, further north in scenic Wyoming, Scott Dunn has stays at Brush Creek Ranch, set in 30,000 acres of sage-bush prairie where you can ride, fish or take to the landscape by ATV ( scottdunn.com ).

With distractions ranging from rock-climbing walls and ropes courses to simulated surfing, via encounters with Star Wars, Marvel and Disney Pixar characters, cruising sets a high bar for activities. And on land, there are excursions – sometimes included – for every type of passenger. 

It’s not just families who benefit. Swan Hellenic ( swanhellenic.com ) has teamed up with Deepak Chopra to offer wellbeing voyages, while adult-only ships offer films under the stars or in theatres, lectures from wildlife experts and historians, opportunities for citizen science, celebrity speakers, casinos and activities ranging from dance lessons to art and photography classes. Virgin ( virginvoyages.com ) also puts on DJ sets and pool and dance parties. And let’s not forget the main event – a new place to explore every day.

Newer resorts have really lifted the bar. At its properties along Turkey’s Turquoise Coast, Rixos rolls out the red carpet for families with a Rixy Kids Club that has cooking and pottery lessons as well as football and dance academies. At Rixos Sungate, where the kids’ club is set around a splash park in a forest, children can learn to code using Lego robotics.

At Ikos Resorts’ collection of luxury properties in Spain and Greece, kids’ clubs are run in line with UK Ofsted standards. Meanwhile, Tui’s family-friendly resorts come with kids’ clubs and a seven-day line-up of activities including creative sessions. Mini Club Med offers trapeze lessons, introductory water-skiing, horse-riding, cooking classes, games and nature discovery activities. For older kids (11-17), there’s film design, DJ sessions and dedicated areas in which to hang out. 

If you’re travelling with very small children or have ambitious activities in mind, check the small print: like lots of childcare for babies and toddlers, Petit Club Med and Baby Club Med both cost extra. Motorised water sports often incur a fee at all-inclusives while some resorts impose limits on the number of windsurfing or other tutored lessons.

Cruise ships do a stellar job when it comes to children’s clubs, with all ages well catered for. Most resort ships divide clubs into four age groups and some, including P&O Cruises ( pocruises.com ), offer free babysitting. Royal Caribbean ( royalcaribbean.com ) has an adventure science lab for budding junior scientists as well as baby and tots programmes for those aged six to 36 months. Celebrity Cruises has a STEM at Sea partnership with The Frost Science Museum (Equinox and Edge-class ships; celebritycruises.com ).

P&O Cruises is particularly well set up for those with kids in tow, with round-the-clock children’s clubs on its family-friendly ships and family-oriented shore excursions. MSC Cruises ( msccruises.co.uk ) has baby, mini, junior, young and teen clubs. The latter offers Xbox and PS4 tournaments, a Drone Academy, flash mobs and dance offs. Disney Dream ( disneycruise.disney.go.com ) has some imaginative offerings too, including the Jedi Training Academy and the opportunity to hang out with characters from the Toy Story trilogy.

You get what you pay for. If that’s sun and sea and a good four-star family resort, expect two or three bars and a standard buffet: a week at the Iberostar Bellevue in Montenegro costs £1,562 in mid-May ( iberostar.com ). Pay a bit more and you’ll be rewarded with more imaginative menus. At Ikos Porto Petro in Majorca, five à la carte restaurants serve meals inspired by Michelin-starred chefs (from £2,470pp with Sovereign; sovereign.com ).

Ikos also has curated “dine out” programmes that encourage guests to eat at local restaurants – including a rustic tapas joint in Estepona, an agriturismo in Ibiza and a buzzy beachfront spot in Marbella. Sandals ( sandals.co.uk ) has similar in Curaçao and Nassau. Caribbean all-inclusives generally offer three or four restaurants – and maybe a pop-up beach venue or barbecue night.

Think cruise, think buffet, right? Wrong. Standards are high, with new ships offering a plethora of cuisines, dining styles and venues along with healthy options and dietary alternatives. You’re as likely to find vegan muffins and bee-pollen at the breakfast buffet as a Full English. 

Silversea and Virgin have ditched the buffet altogether. Partnerships with chefs including Marco Pierre White and Eric Lanlard (P&O Cruises), Relais & Chateau (Silversea; silversea.com ), Jacques Pepin (Holland America Line; hollandamerica.com ) and Thomas Keller (Seabourn; seabourn.com ) have also made a difference. Crystal ( crystalcruises.com ) has a Japanese restaurant masterminded by Nobu while wine presenter Olly Smith helms the Glasshouse on some P&O ships. 

Silversea, Holland America Line and Oceania ( oceaniacruises.com ) are highly regarded among foodies and Regent Seven Seas ( rssc.com ) offers some stylish settings while Celebrity’s newer ships have roof-top gardens and over-the-sea dining. Fine dining can cost extra, depending on the ship, but expect to pay around £15 on top for three courses, which might just include one of the finest steaks you’ll ever eat. 

All-inclusive 

It’s a broad-brush summation but for something established, refined and ‘old-school’ romantic – think castaway beaches, palm fronds gently buffeted by warm trade winds, knock-out views and honeymoon havens – the Caribbean is a safe bet. The likes of Jumby Bay ( oetkercollection.com ), Spice Island Resort ( spiceislandbeachresort.com ), Necker ( virginlimitededition.com ) and Curtain Bluff ( curtainbluff.com ) are famous for a reason. 

The Maldives attracts a discerning international clientele while, in Europe, there are affordable package resorts where screaming kids are well tolerated. At the stylish new kids on the block (think Ikos and Grecotel Luxme; grecotel.com ), Poppy and Miles only scream in the privacy of the rooms however. 

Skiers are too busy skiing, too knackered or too busy partying to care about trifles like the vibe. If in doubt opt for Club Med, where most people speak French. 

It varies enormously across ships. River ships are tranquil, geared to sightseeing and generally follow an up-early and early-to-bed routine. Large resort ships can feel like theme parks, with entertainment into the wee hours; smaller ships go out of their way to leave passengers alone and provide impressive libraries and spaces for quiet contemplation. Viking ( vikingcruises.co.uk ), Silversea and Seabourn excel at this. Then there are the tall ships such as Sea Cloud ( seacloud.com ) and those in the Star Clipper fleet ( starclippercruises.co.uk ), where you’ll spend most of your time on deck watching the wind make the sails dance. 

Some liners take a ship-within-a-ship approach, with exclusive areas, pools and services – at a cost. MSC has the Yacht Club while Norwegian Cruise Line ( ncl.com ), Royal Caribbean and P&O have premium areas with pools and separate menus. Cunard ( cunard.com ) has the Grills Suites. 

If you’re after a more intimate, house-party atmosphere (complete with Surrey types, ex-boat owners and ‘non-cruisers’), opt for a yacht-style cruise ship from Ponant ( uk.ponant.com ), SeaDream ( seadream.com ), Scenic Eclipse ( scenic.co.uk ) or one of a handful of Windstar ships ( windstarcruises.com ).

Hidden costs All-inclusive

Do question the headline price, especially if booking via a third party. In January 2024, a Which? survey of 2,000 holidaymakers revealed key omissions from some operators, including soft drinks. Those who booked with the cheapest provider, lastminute.com , were forking out an extra £367 per week on average for extras. 

Operators take different approaches to inclusions. BA Holidays says: “Expect your holiday to include flights and accommodation, all three meals and snacks in between. Drinks are included too but expect house wine and local spirits unless otherwise stated.” EasyJet’s small print states: “What’s included in the all-inclusive package varies vastly between hotels. When booking your holiday be sure to look at the board description.”

Premium restaurants often cost more, but at the Oaks IBN Battuta in Dubai for example (where a week costs from £989pp through loveholidays.com ) the price includes à la carte restaurants and in-room breakfast. In all cases the two-clicks-away small print was clear. Read it. If in doubt, use the chat function, talk to a travel agent or pick up the phone.

All cruises include accommodation, dining, entertainment and access to pools and the other fun facilities, but Wi-Fi, drinks – alcohol and soda – and tips and room service might not be included. Tips are automatically added to cruise bills on a per passenger, per day basis. Expect to pay for service on spa and beauty treatments and bar drinks.

If you plan on drinking every day, pay for a drinks package (there are alcohol-free packages, too). Celebrity Cruises alcoholic drinks packages start at around £55 per day and Cunard’s soft drinks package starts from around £8.50 per day. Princess Cruises’ Wi-Fi, tips and drinks bundle costs £50pp per day ( princess.com ). 

Though you’ll still pay extra to tip for beauty services, some truly all-inclusive lines also include Wi-Fi, limitless premium drinks, a free mini-bar, most service fees and some excursions. Some also include airfares and a pre- or post-cruise hotel night. Take a look at Regent Seven Seas, Silversea, Viking, Crystal and Seabourn. 

Which wins?

The all-inclusive concept has evolved – there’s no room for holiday snobbery in 2024. If all you want is a hassle-free place to relax by a pool or on the beach and forget about daily expenses, this is as good as it gets. But if you intend to stay longer than a week or haven’t been to the destination before, do some research. You may tire of the same sand, sun loungers and restaurants while venturing out to drink and dine makes little financial sense.

If you’ve a thirst for new places, a cruise offers all of the above plus the bonus of a new port of call most days – without the need to unpack. You’ll never get bored of the changing views and, as for feeling claustrophobic, you can disembark every day (though you don’t have to). Plenty of ships overnight in port, so you can dine ashore too. 

Cruises score bonus points for once-in-a-lifetime experiences too. Unless you own a boat, how else do you experience the romance of a dawn arrival in Manhattan, a sunset sail out of Sydney or your first glimpse of porpoising penguins in the Galapagos?

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All you need to know about life on board Mein Schiff

By Cruise & Travel | 10 Feb 2021

Mein Schiff 4 in Norway. Credit: Mein Schiff

The six Mein Schiff (literally My Ship) vessels are owned by TUI Cruises. Life on board the ship is very relaxed with lots of room to retreat, with spa areas, excellent dining and Finnish saunas.

We asked Lars Glüsing, Director of Corporate Communications at TUI Cruises for more information about the vessels.

Where do the Mein Schiff ships visit?

Antigua. Credit: Rick Jamison via Unsplash

– Mediterranean Sea – Atlantic Ocean (from Malta/Palma de Mallorca to Las Palmas de Gran Canaria) – Western Europe (Hamburg to Malta) – Canary Islands – Eastern Mediterranean Sea – Mediterranean Sea with Tunis – Around Great Britain – North Cape (including Southern Norway and Spitsbergen) – Baltic Sea – Caribbean

What are the most popular destinations and attractions?

North Cape and Baltic Sea are very popular destinations, especially in the summer time.

What’s new?

Since 2012, TUI Cruises has brought five more ships, Mein Schiff 2, 3, 4, 5 and 6 into service. Ships offer extended spa and sports areas with outdoor exercise fields, a wide Thalasso offering, an adventurous area to explode the Sea, tailor-made golf deals, an extended kids club and a digital library.

TUI Cruises offers an all-inclusive concept which includes almost all food and beverages on board. Besides three restaurants, all bars, lounges and restaurants are already included in the ticket price the guests paid before starting their holiday. Moreover, many other items are included and do not have to be paid extra. Integrated are tips, several sports and health offerings, entry for spa and sauna, entertainment and edutainment programs, qualified childcare and an excellence service for suite and junior suite guests.

Life on board Mein Schiff

Mein Schiff 3. Credit: Mein Schiff

What type of meals on Mein Schiff do you offer?

TUI Cruises offers a wide variety of meals. Customers can enjoy any kind of fish, meat, buffet, Italian food, sushi, snacks, vegetarian dishes, tapas, “healthy/light” meals and many more. In most cases dishes are served at table.

Do you cater to vegetarians and special diets?

Many possibilities for vegetarians and guests on special diet are provided. At the beginning of each cruise, guests are invited to join an informational meeting. Guests may inform the chefs about their diet and special meals can be prepared.

What are the dress codes on board the Mein Schiff?

On Mein Schiff 1 there is no dress code, although it is expected not to show up in swimwear when having lunch, dinner or breakfast. In addition, men are kindly ask to wear long trousers and closed-toe shoes when at the table.

How should I tip on board staff on the Mein Schiff?

Tips are included in the booking price.  Nevertheless, guests are welcome to leave a tip if they want to.

What entertainment is on board Mein Schiff?

The Mein Schiff crew consists of an excellent entertainment department. Almost every night international artists, singers, dancers and comedians present great shows in the theatre. Also musical shows, concerts, crime-thriller dinners, cooking shows, parties on the pool deck or fun nights in our casino are staged.

What is inclusive of the price of booking, and what would I need pay extra for?

Almost all food as well as a wide range of drinks is already included in the price.  Also outside meal times and in all bars and lounges – in the Atlantik and Anckelmannsplatz restaurants, the Tapas y Mas bar, GOSCH Sylt restaurant, La Vela bistro, Cliff 24 Grill, La Vida Sana wellness bar and the Nasch Bar guests can dine without paying additional costs. Other all inclusive features include cocktails and long drinks as well as spirits, soft drinks, beer, sparkling wine, wines as well as Mein Schiff water in the cabin and a Nespresso capsule for starting the new day.

Junior Suite passengers are also invited to dine in the Surf & Turf steakhouse on one occasion on the cruise while Suite passengers are invited to savour the food in Richard’s Feines Essen gourmet restaurant (drinks are not included in this invitation) once on the cruise.

On top of this, choice wines, champagnes, top quality spirits, selected cocktails and other premium drinks as well as wines in the mini-bar are available at an extra charge. Meals and drinks served in Richard’s Feines Essen gourmet restaurant, the Surf & Turf steakhouse and Blaue Welt sushi bar are not included in the cruise price.

Lunch packets, picnic hampers, children’s birthday parties, land excursions, workshops as well as spa treatments, cabin gifts and personal items remain subject to a charge – this allows us to cater to the individual needs of the passengers and offer them opportunities to decide for themselves which charged items or services they do and do not wish to use. In addition choice wines and exclusive champagnes, fine spirits, selected cocktails and other premium drinks as well as wines in the mini-bar are available for an extra charge.

How can I stay in touch with friends and family while on a Mein Schiff ship?

When being on board, one can use own mobile devices to call family and friends. In the “Netzbar” a couple of computers are provided where guests can go online. However, internet access needs to be paid extra. Also, customers have can send postcards from board.

Is Internet access available on the Mein Schiff ships?

Yes, internet is available in almost all bars and lounges on all six of the Mein Schiff ships.

What is your smoking policy?

Safety on board is top priority. As a result of that it is prohibited to smoke in all cabins and in many public areas onboard. Smoking is allowed on own balconies and verandas only and in clearly labeled smoking areas.

Do your cabins have soap, shampoo, and conditioner?

The cabins have soap, shower gel, shampoo, body lotion and conditioner

Are ATM machines available onboard the Mein Schiff ships?

No, there are no ATM machines onboard.

Can I bring my own alcohol?

Guests can’t bring own alcohol onboard. Bottles will be drawn-in when going on board, however the alcohol will be returned when leaving the cruise.

How can I celebrate special occasions (birthday cakes etc)?

TUI Cruises offers to purchase cabin presents. Here one can choose between a wide variety such as flowers, cakes, chocolate candies, wines, champagne or vouchers for some of the high-class restaurants.

Credit: Natalya Zaritskaya via Unsplash

Do you allow children and young families on board?

TUI Cruises welcomes children and young families on board. Up to 14 year-old children can travel charge free on board the Mein Schiff ships in the same cabin as their parent and enjoy the holiday in the kids club (from 3 years on). Here they are taken care of by educated staff.

Great entertainment programs such as swim-courses, dancing and cooking classes, theatre or land excursions are offered for children. Many of these offerings are related to the edutainment concept, hence children can even learn a lot while having a fantastic time.

Can babies cots and cribs be provided in my cabin?

In most of the cabins it is possible to have an extra bed (60x120cm) for babies/kids. Older kids up to an age of 14 years can travel in an extra bed (Pullman bed) as third, fourth or fifth cabin passengers charge free.

Getting there

Tallinn, Estonia. Credit: ESB Professional/Shutterstock

How do I get to the ship?

TUI Cruises offers to book flights to and from the harbour combined with the cruise ticket. To get from the airport to the ship free shuttles busses are available. When travelling from Germany there is also a transfer from the main train stations to the harbours.

How early do I need to leave?

On the first day of the cruise one should plan some time in advance for check- in and to orient oneself in the harbour. Later when visiting other destinations it can be said that all guests have to be on board the latest 30 minutes before departure.

Is there parking available at the piers, and is there a charge?

If you are intending to travel by own car to the harbour you can leave your vehicle at a car park. Prices in Hamburg range from € 120 to € 260 and in Kiel from € 120 to € 245. In addition, a car rental service is provided, so guests can start from their hometown and leave the car just at the harbour.

Safety & insurance

Credit: Mein Schiff

What safety features do you have on board the Mein Schiff ships?

The ships are equipped according to the latest, security related standards. The crew on board and on land is supervised and educated according to international security guidelines.

Every cabin is appointed with life vests, for children there are special lifejackets. On every cruise there will be an emergency case training with all guests and crew within the first 24 hours.

Is my baggage protected?

If TUI Cruises is responsible, the company will replace lost or damaged baggage.

What is security like onboard?

Security on board the Mein Schiff ships is handled according to the latest, international standards.

Medical care

Mein Schiff 5. Credit: Mein Schiff

What if I get sick on board the Mein Schiff?

In case of sickness on board guests can go to the hospital to see the board doctors and medical crew. There is licensed medical staff on board.

Will I get seasick or motion sickness?

As a result of the size of the Mein Schiff shups, most people do not feel seasick during the cruises.

Can I store insulin in my cabin?

Every cabin is equipped with a fridge that can also be used for storing insulin.

Is the water on the Mein Schiff safe to drink?

Free drinking water is provided 24h on every floor near the elevators.

What facilities are available for disabled and handicapped passengers?

TUI Cruises offers seven cabins on each ship for disabled people. Nevertheless, it is advised disabled people to travel with a companion as special staff for handicapped people cannot be allocated.

When going on excursion, the excursion team is willing to inform whether the trip is suitable for disabled people or not. In addition trips are presented that are tailor made for people in wheelchairs and travelling with an escort.

Mein Schiff 6. Credit: Mein Schiff

Can I change my cabin?

In special cases and if cabins are available we TUI Cruises tries to make a cabin change possible.

Can my itinerary change? If so, what happens?

In general it can be said that the route keeps the way it was planned before. At some destinations however, the Mein Schiff ships do not dock directly at the harbour but reaches the mainland via tender boats. If the weather conditions are too bad and do not guarantee a safe crossing, it may happen that the route changes.

What if my flight is delayed?

If the guests booked their flights with TUI Cruises, an alternative will be found how to reach the ship as soon as possible.

Cruise-international.com spoke to Lars Glüsing, D irector of Corporate Communications at TUI Cruises.

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Ukraine war latest: Putin's huge air attacks 'cost more than £1bn' in one day

Russia has launched several air attacks on Ukraine this week, costing Moscow a reported £1.1bn. Last night, Kyiv came under drone attack for the third night in four days, with debris injuring people and damaging buildings.

Thursday 29 August 2024 12:40, UK

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• Monday's attacks on Ukraine 'cost Russia more than £1bn'
• Kyiv hit by third attack in four days as drone debris injures three
• Belarusian jet shot at stray Russian drone for first time, says monitoring group
• Ukraine heading 'closer and closer' to total blackout
• Battlefield situation: Latest frontlines in maps
• Watch: Who are Ukraine's secret resistance?
• Your questions answered: Can Ukraine advance further inside Russia?
• Reporting by Mark Wyatt

Volodymyr Zelenskyy says Ukraine will not forgive Russia "for a single destroyed Ukrainian life" as the country marks the Day of Remembrance of Defenders of Ukraine.

The holiday marks the 10th anniversary of the battle of Ilovaisk, where hundreds of Ukrainian soldiers were killed by Russian troops as they began to withdraw from the encircled town.

"This was a planned, cynical Russian crime that Ukraine will never forget and will not leave unpunished," Mr Zelenskyy wrote on his Telegram channel.

"Today, Ukraine honours the memory of all its defenders. All those who fought for our state, for Ukrainian independence and sacrificed the most precious thing – their lives.

"And we will not forgive Russia for a single destroyed Ukrainian life."

Ukraine was forced to disconnect several nuclear power units from the grid on Monday after Russia's widespread drone and missile attacks on the country.

Kyiv's mission to the International Atomic Energy Agency has said the attack was intended to paralyse the operation of the power generation facilities of Ukraine.

It added that the attacks posed a significant risk to the stable operation of nuclear facilities. 

As a result of the attack, three out of four power units of the Rivne nuclear power plant were disconnected from the grid, it said.

Another nuclear power plant, the South Ukrainian, was also forced to decrease its output "due to fluctuations in the national power grid".

A fighter jet from Belarus attempted to shoot down a Russian drone that flew into the country's airspace this morning, a monitoring group has said.

The Belarusian Hajun group said this is "probably the first recorded case of a Belarusian Air Force fighter attempting to destroy a military target in the sky".

The group claims a Russian drone entered Belarus' airspace at around 3.30am local time (1.30am UK time), with two explosions heard in the country's Yelsk district around 30 minutes later.

The drone was said to be a Shahed, also known as a "kamikaze drone".

Sky News has not independently verified these claims.

For context: Belarus and Russia share a land border and the two are considered close allies.

When Russia launched its full-scale invasion of Ukraine in 2022, Belarus allowed Moscow to stage part of the invasion from its territory.

In the wake of Ukraine's advances into the Russian region of Kursk this month, Belarusian President Alexander Lukashenko he had stationed nearly a third of the country's armed forces along its Ukrainian border.

Ukraine's allies must give Kyiv permission to use weapons to hit military targets in Russia "sooner rather than later", says one of the country's MPs.

Volodymyr Zelenskyy has repeatedly asked Western leaders to let Ukraine use long-range weapons on Russian territory.

During his nightly address yesterday, the president said such restrictions being lifted would "help us to end the war as soon as possible in a fair way for Ukraine and the world as a whole".

This week, Sir Keir Starmer said there had been "no new decisions" on the matter, with German Chancellor Olaf Scholz saying the same yesterday in Berlin.

Speaking on Sky News this morning, Ukrainian MP Kira Rudik said the situation across the country remains difficult and urged Kyiv's allies to speed up their decision-making process.

She said: "It seems for us that the only way to defend our people and defend our territories is to be able to hit Russian missiles and Russian planes at the start of their launches, not when they are approaching our energy infrastructure or our homes. 

"And this is why we need the ability to use long-range weapons to destroy Russia's ability to attack us. 

"It's a pure act of defence. And we hope that, sooner rather than later, our allies will understand that."

Russia is continuing its advances in the Donbas region as it seeks to capture the key city of Pokrovsk.

Civilians are being evacuated from the city, with Volodymyr Zelenskyy warning the situation is "difficult".

The map below shows Russia's gains on Ukrainian territory.

On the eastern front, Ukraine's invasion of Russia's Kursk region is ongoing.

There have been Russian reports this week that Ukraine has attempted to break into the neighbouring Belgorod region, with Moscow's defence ministry saying the situation "remains difficult but under control".

The map below shows Ukraine's gains on Russian territory since its invasion of the border region began on 6 August.

 A lioness with shell shock rescued from Ukraine has taken her first steps outside at a sanctuary in Kent.

Yuna has psychological issues and coordination problems after debris landed near her enclosure in January, according to the Big Cat Sanctuary.

The three-year-old arrived at the sanctuary on 17 August but stayed inside her enclosure for a week before finally venturing outside.

She's now beginning to get used to her new life in the UK, feeling grass underneath her paws for the first time after spending much of her life confined to a small space on a concrete floor.

The sanctuary said before Russia's invasion of Ukraine, she had been kept at a private home and was found malnourished and with severe concussion.

Read more here ...

Russia's attacks on Ukraine's energy infrastructure is taking the country "closer and closer" to a total blackout, says one of its MPs.

Since the start of the full-scale invasion, Russia has caused £13.5bn of damage to Ukraine's energy infrastructure, the Kyiv School of Economics Institute estimates.

Speaking on Sky News, Kira Rudik, who lives in Kyiv, says the city's homes do not have electricity for the "majority of the day".

"Even right now, I'm speaking to you all being on a diesel generator," she said.

"It's terrifying that still, by this point, we are unable to protect us from those vicious attacks in full. And Russia keeps bringing us closer and closer to that total blackout. 

"How we are going to survive the winter is unclear right now, because the weather outside is still good. But once it gets colder and people start to consume more energy, we will not be able to handle it."

Volodymyr Zelenskyy said in June that Russia had destroyed 80% of Ukraine's thermal energy generation and a third of its hydro generation.

But this week, he declined to elaborate on what further damage Monday's strikes had caused.

"I don't really like energy PR," he said. "It's not very helpful when the enemy knows what damage they have done. 

"Let the information about the condition of our energy facilities and what we are currently doing there be kept quiet."

The Polish prime minister, Donald Tusk, says Warsaw's allies have recommended it shows restraint over shooting down unidentified targets in its airspace.

Poland said a drone had likely entered its airspace early on Monday morning during a Russian bombardment of Ukraine, with the object said to have flown 15 miles (25km) into Polish territory, after which it disappeared from radar.

Mr Tusk was asked yesterday about the incident but said it was difficult to identify objects in real time.

"The problem with shooting down is often of a different nature," he explained.

"It is often a fraction of a second, which makes it impossible to check whether it is not a civilian object, whether it is not a stray plane."

He added that Poland's allies had recommended some restraint over the matter and said he appreciated his country's military for their "reasonable, balanced position".

"They are not interested in opening fire every time something moves in the sky," he said.

War crimes prosecutors have inspected the sites of yesterday's Russian strikes on the eastern town of Kupyansk.

In his nightly address, Ukrainian President Volodymyr Zelenskyy said a Russian glide bomb had hit the town and resulted in deaths.

"There was a strike – right in the city centre, people were under the rubble. Unfortunately, there are fatalities."

The regional prosecutor's office said the strike had injured 14 people and damaged the city hall.

A hotel, residential buildings, outbuildings, cars, shops, administrative buildings, and other civilian infrastructure were damaged, it added.

Kupyansk is part of the Kharkiv region of Ukraine and sits 22 miles (35km) from the Russian border.

Ukrainian shelling in Russia's Belgorod region has killed one person and injured others, according to officials.

Posting on his Telegram channel, governor Vyacheslav Gladkov reported the attacks had taken place in the town of Shebekino.

There, he said, one man died and two other people had to be taken to hospital with shrapnel wounds.

He also reported two buildings were damaged and a car caught fire.

For context: The Belgorod region borders Ukraine and the Kursk region of Russia, which Ukraine invaded on 6 August.

There have been Russian reports this week that Ukraine has attempted to break into Belgorod, with Moscow's defence ministry saying the situation "remains difficult but under control".

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Mein Schiff 3

Former name: meyer werft tui hull 1383.

Cruise line TUI Cruises

• Bremerhaven (Bremen, Germany)
• Kiel (Germany)

Mein Schiff 3 current position

Mein Schiff 3 current location is at North Sea (coordinates 53.20252 N / 4.58109 E) cruising at speed of 12.2 kn (23 km/h | 14 mph) en route to Bremerhaven. The AIS position was reported 2 minutes ago.

Current itinerary of Mein Schiff 3

Mein Schiff 3 current cruise is 10 days, round-trip Grosbritannien Mit Newcastle . The itinerary starts on 20 Aug, 2024 and ends on 30 Aug, 2024 .

Specifications of Mein Schiff 3

•   Itineraries
•   Review
•   Wiki

Mein Schiff 3 Itineraries

Mein schiff 3 review, review of mein schiff 3.

The 2014-built TUI Mein Schiff 3 cruise ship is owned by TUI Cruises and built by Meyer Turku Shipyard (Finland) . The vessel is TUI's first newbuild, followed by the same-series sisterships Schiff 4 (2015), Schiff 5 (2016), Schiff 6 (2017), Schiff 1 (2018) and Schiff 2 (2019).

The vessel (IMO number 9641730) is currently Malta- flagged (MMSI 229090000) and registered in Valletta .

History - construction and ownership

TUI Cruises is a UK-based joint venture cruise company (50-50) of TUI Group (British-German travel and tourism corporation) and RCG-Royal Caribbean Group (RCCL-Royal Caribbean Cruises Ltd/USA-based passenger shipping company).

TUI started cruise shipping operations in 2009, targeting predominantly the German-speaking market with a premium travel vacation product. German and English are the main onboard languages on all TUI Schiffs (ships). TUI's sister-brands are Marella Cruises UK and Hapag-Lloyd-Cruises .

The 2500-passenger ship Mein Schiff 3 was built at STX Finland Turku shipyard and delivered to TUI Cruises on 22 May 2014. Another identical vessel ( Schiff 4 ) was completed in 2015. TUI liners from this series use environmentally friendly power plants and energy-efficient solutions in order to cut emissions by 30% compared to other vessels of identical size.

TUI made a significant investment towards the improvement of fuel consumption and to maintain high environmental friendliness standards. A curious moment before the construction of the ships at the STX Finland at the end of 2012 was that the Finnish shipbuilder was in serious financial troubles and if the deal for the construction of the two identical ships was not signed, the company would have declared bankruptcy. In the end, STX Finland was awarded the needed amount of money by the Finnish Government.

TUI Mein Schiff 3 cruise deals are ticket-price inclusive of:

• 24-hour food and snacks on the ship
• over 100 brand beverages and cocktails (excepting premium brand alcohol)
• facilities and entertainment for children and teens
• complimentary access to SPA's sauna area
• complimentary Gym and wellness courses
• onboard entertainment (shows, concerts, theatrical and musical performances)
• gratuities (all onboard tips).

Decks and Cabins

TUI Schiff 3 staterooms (1253 total) include 89 Suites, 957 Balcony (80% of all cabins), 97 Oceanviews and 123 Interior, in total 23 cabin categories. Wheelchair-accessible cabins are 6, all located on Deck 3 and each with wider entry and bathroom doors, emergency phone, special handrails and location close to the passenger lifts. Bonus services for all Suite categories include free Internet, Xbox gaming console, complimentary mini-bar, concierge service, priority services, in-room dining, exclusive Suites-only access to ship's X-Lounge and private sundeck.

All Schiff 3 staterooms offer as standard amenities 2 single beds (1 double bed), bedside cabinets (with drawers and reading lamp), sofabed (or 1-2 Pullman beds), smart HDTV (satellite reception, infotainment system with on-demand movies, Internet, ship info channel), direct dial phone, wardrobe, electronic safe box (in the closet), minibar, Nespresso coffee machine (2 capsules are included per day), water carafe with glasses, mirrored dressing table (writing desk) with chair, en-suite bathroom (WC, shower, single-sink vanity, hairdryer, bathrobes, slippers, bath products - shower gel, shampoo, conditioner), individually controlled air-conditioning, 24-hour room service.

The boat has 15 decks of which 12 are passenger-accessible and 9 with cabins.

Shipboard dining options - Food and Drinks

Almost all beverages, food and gratuities are included in the cruise price. The food in the large “Anckelmannsplatz” buffet restaurant is all included in the fare. Mein Schiff 3 also boasts a bakery offering freshly prepared tarts or paninis for free. The Atlantic restaurant is divided into 3 themed restaurants and guests may choose to eat Asian, Mediterranean food or 5-course meals (all also included). Gosch Sylt offers fish, and another Bistro – smaller snacks. For an additional charge, enjoy the Hanami – exquisite Japanese restaurant, visit the specialty Richards, or the Steak Surf and Turf restaurant.

Follows the complete list of Mein Schiff 3 restaurants and food bars.

• “Atlantic Classic” (530-seat, complimentary main dining room (of all three) for buffet-style Breakfast and waiter-served Lunch and Dinner. Some menu inclusions are at extra charge
• “Atlantic Eurasia” (265-seat main dining room; offers Asian and Oriental cuisine specialties, complimentary)
• “Atlantik Mediterran” (266-seat Mediterranean themed main dining room. Some items in the menu are marked as “family meals”)
• Hanami (62-seat Japanese restaurant for sushi and traditional specialties at surcharge)
• Tag & Nacht (Day & Night 24-hour 88-seat bistro)
• “Richards” (“Fine Dining” 70-seat dinner restaurant, reservations required, at surcharge PP)
• Surf & Turf (specialty seafood and steakhouse restaurant)
• Backstube / Bakery (120-seat, complimentary)
• Anckelmannsplatz buffet restaurant (745-seat, with partially covered outdoor area for al-fresco dining; complimentary, self-service, with various food stations)
• GOSCH Sylt (133-seat complimentary seafood restaurant, a la carte menu; with outdoor seating area)
• Alster Bar & Grill

Shipboard entertainment options - Fun and Sport

The main language on board TUI Schiff 3 is German. Passengers can feel the relaxed atmosphere the minute they board the ship – similar to the upscale club hotels. The evening entertainment program in the theatre includes theatrical performances, opera, musicals, varietes, music shows like Beatles, Sketch Parade, flying acrobatic artists and magicians. The theatre boasts dynamic LED screens and a revolving stage.

Follows the complete list of Mein Schiff 3 lounges, clubs and other entertainment venues for kids, teens and adults.

• Theatre (1000-seat main show lounge for grand-style show productions; with a revolving stage and eight dynamic LED screens)
• Sturmfrei (Teens Lounge featuring video gaming consoles, dance floor, foosball table, activities like karaoke, cooking classes, teen parties, movies, etc.)
• The Playground area (with Internet corner and Spielplatz/video console games. Internet access is complimentary for all Suite guests. Wi-Fi is available shipwide, prices are per minute, 1 hour or 3 hours)
• “Meerleben-Entdecken & Erleben” (Sea Life-Explore & Experience - the world’s first maritime museum at sea; 3230 ft2/300 m2 sealife museum with an interactive exhibition; interactive bridge; sea cinema; researchers table)
• Atelier (Workshop/art studio for painters)
• Klanghaus (Sound House - the first-ever chamber music room at sea, 300-seat with concert hall simulating acoustics; hosts events like opera, classical concerts, chamber music, jazz, cabaret performances, theatrical readings, comedies, media presentations)
• The Neuer Wall shopping arcades
• TUI Bar; Coffee Lounge; Diamant Bar (Diamond Bar); Abtanz Bar (100-seat disco nightclub); Rauchersalon (Cigar Room); Schau Bar (249-seat Show Bar); Champagner Treff (Champagnes Match; wine bar); Uberschau Bar (50-seat wellness bar with a “healthy drinks” menu); Unverzicht Bar (poolside bar); Eis Bar (40-seat Ice Bar)
• Grosse Freiheit (one of the most special places onboard, located at the aft of the ship and including various restaurants; features an 1800 ft2/167 m2 glass wall / diamond-shaped facade which spans on 2 decks)
• SPA Sauna area (with a Finnish Sauna room, Herbal Sauna, Salt Sauna, Tea Lounge)
• Himmel & Meer Lounge (Suite Guests only); X-Lounge (Suite-guests only lounge)
• SPA & Meer (SPA & Sea complex with a Rasul Room/mud bath, Treatment Rooms, Zen Garden, saunas; Beauty Salon)
• Sport & Gesunheit (Sport & Health Fitness Centre; Fitness classes/personal trainers provided at surcharge)
• Aussenpool (outdoor pool area with a 25 m long swimming pool, extensive sunbathing area, Aussenalster Bar & Grill)
• Innenpool (indoor, 2-level pool area with 1 swimming pool and 1 whirlpool)
• Outdoor large-size LED Movie Screen
• Insel der Seerauber (Pirates’ Island Kids Club complimentary lounge)
• Nest (baby room; offers babysitting services at surcharge)
• Arena (open-air combined sports court); Sport & Gesundheit Kursraum (spinning room for sports classes); Power Walking / Jogging Track
• Blauer Balkon (Blue Balcony) the “walk on water” spot features 11 m2 (140 ft2) glass-floor platforms positioned 37 m (120 ft) above sea level.

The cruise ship's Casino is open only during sea days. In 2018, TUI signed a partnership deal with "Merkur Casino Mare" (part of Gauselmann Group) for the onboard gambling on Schiff 1 (since 2018), Schiff 2 (since 2019) and Schiff 3 (since 2021). The ship Casino features 6x electronic roulettes plus 14x other Merkur gaming machines, and a separate gambling lounge with 4x M-Box Buzzer (multi-gaming machines) and a blackjack table for live gaming. For 2020, Gauselmann AG reported revenue EUR 2,56 billion (~USD 3B / ~GBP 2,2B). Since 2012, Gauselmann owns the British company Praesepe Ltd (now Merkur Casino UK) which owns the Cashino brand (street gambling arcade chain).

TUI schiff einkaufsbummel (onboard shopping)

TUI schiff SPA und Sport

TUI schiff sonnenbereiche und poolbereiche (sundeck and pool deck areas)

Itineraries

TUI Schiff 3 itinerary program was initially based on Canary Islands cruises (leaving from Gran Canaria ), Mediterranean roundtrips (from Mallorca and Malta ), and Caribbean roundtrips out of the Dominican Republic and Barbados , with Transatlantic repositioning crossings Europe-Caribbean-Europe.

Currently, the liner operates longer voyages in Northern Europe (Baltic and the UK) with roundtrips leaving out of Germany (from homeport Bremerhaven ) visiting ports in Norway (Norwegian Fjords), Scandinavia, Britain, Iceland, Iberia.

Canary Islands itineraries ( Gran Canaria roundtrips) also visit ports in North Africa (Morocco).

TUI Schiff 3's South Africa program 2022-2023 (originally scheduled between October 23 - March 3, with homeporting in Cape Town ) was canceled in April 2022.

Photos of Mein Schiff 3

Mein Schiff 3 ship related cruise news

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As the New Year's Eve fireworks spectacle in Funchal (Madeira Island Portugal) unfolds, a crowd of around 27 thousand tourists will be witnessing the...

TUI's Mein Schiff 3 becomes the largest cruise ship ever to call at Portsmouth UK

The arrival of TUI's Mein Schiff 3, a massive cruise ship measuring 294 m / 964 ft in length, marks a significant moment for a coastal city. The...

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2023 will see Portsmouth Port UK (England) host more maiden calls/welcome back cruise companies, as it continues to strengthen its place as the first...

TUI Cruises cancels all voyages in South Africa aboard Mein Schiff 3

TUI Cruises announced the line had canceled all sailings in South Africa for the following season, affecting the scheduled voyages aboard Mein Schiff...

TUI Cruises launches Northern European voyages on 4 ships in summer 2023

TUI Cruises will send 4 of its ships to Northern Europe for the 2023 season. All sailings are roundtrips from Germany's homeports Bremerhaven, Kiel...

1970 crew working on German cruise ships return to Indonesia

As many as 1970 Indonesians working for several Germany-based cruise ships were repatriated / returned to Indonesia over the past few weeks...

TUI Cruises crew from Mein Schiff 3 start their journey home

Some of the crew of the TUI-owned liner Mein Schiff 3 are finally on their way home. On Friday, May 8, around 190 crew had been bused to Hamburg...

German travel group TUI tests 3,000 cruise ship crew for Coronavirus

Nearly 3,000 cruise ship crew members quarantined on a German passenger liner are due to undergo tests for the Coronavirus (COVID-19), according to...

Record-Breaking Mein Schiff 3 Arrives at London Terminal in Tilbury

A record was broken yesterday, September 12, at London International Cruise Terminal. Mein Schiff 3 sailed into London Cruise Terminal...

•   show more news

Other TUI Cruises cruise ships

• Mein Schiff 1
• Mein Schiff 2
• Mein Schiff 4
• Mein Schiff 5
• Mein Schiff 6
• Mein Schiff 7
• Mein Schiff 9
• Mein Schiff Relax
• TUI Al Horeya

Mein Schiff 3 Wiki

TUI Schiff 3 is one of the company's first newbuilds constructed at STX Finland ( Turku ). The shipbuilding company was bought out by Meyer Werft GmbH in 2015. All TUI new ships were built with energy efficient solutions and environmentally friendly powerplants reducing emissions by 30% in comparison to other similar-sized liners.

Vessel designers are Wilson Butler Architects, together with CM Design and Tillberg Design. Fun fact is, that each ship brings nearly 5000 person-years labour to the shipyard. Each ship's construction engages 800 out of all 1400 workers at the yard. The percentage of German travelers on TUI ships is around 80%.

The vessel was launched/floated out from drydock on November 8, 2013.

Meyer Werft Turku delivered Schiff 3 to TUI on May 22, 2014. The christening ceremony was in Hamburg , held on June 12th, and led by godmother Helene Fischer (1984-born German schlager singer and entertainer).  The Maiden Voyage started on June 13th, when the ship left Hamburg for Palma de Mallorca .

During the inaugural season (2014), Schiff 3 was deployed in the Mediterranean for roundtrips from Valletta Harbour (Malta) to Adriatic and Western Med ports. In winter 2014-2015, Schiff 3 was deployed in Spain's Canary Islands and homeported in Las Palmas de Gran Canaria .

Mein Schiff 3's first Master was Captain George Alevropoulos (seafaring career starting 1995, with TUI since 2009). Schiff 3's current Master (since 2018) is Captain Per Hard.

Results for royal caribbean cruise line translation from Spanish to English

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royal caribbean (1)

Last Update: 2018-02-13 Usage Frequency: 1 Quality:

la royal caribbean y la norwegian cruise line son las más agresivas en el reclutamiento.

the royal caribbean and the norwegian cruise line are the most aggressive recruiters.

entre las nuevas ofertas exclusivas royal caribbean:

among the new offerings exclusive royal caribbean:

royal caribbean instalación de una organización de ventas en francia

royal caribbean installation of a sales organization in france

Last Update: 2018-02-13 Usage Frequency: 2 Quality:

20. royal caribbean recibe al mayor crucero del mundo.

20. royal caribbean to have the biggest cruise ship in the world.

greyhound creó la premier cruise line en 1983.

greyhound established the premier cruise line in 1983.

Last Update: 2016-03-03 Usage Frequency: 1 Quality:

el grupo anders wilhelmsen es uno de los propietarios de la empresa naviera royal caribbean cruise (rccl).

the anders wilhelmsen group is one of the owners of the shipping company royal caribbean cruise line (rccl).

Last Update: 2018-03-04 Usage Frequency: 2 Quality:

royal caribbean está dirigida a un mayor crecimiento en génova y en italia

royal caribbean is aimed at further growth in genoa and in italy

los dos principales accionistas de royal caribbean cruises acuerdo final de sus accionistas

the two main shareholders of royal caribbean cruises end their shareholders' agreement

además, royal caribbean cruise excursiones en tierra en el aterrizaje numerosos en alaska, canadá, dubai, europa y australia.

in addition, royal caribbean cruise shore excursions in numerous landing in alaska, canada, dubai, europe and australia.

el 1 de abril, norwegian cruise line aumentará los precios

on april 1, norwegian cruise line will increase prices

royal caribbean cruises ltd. es una empresa estadounidense noruega con sede en miami, florida.

royal caribbean cruises ltd. is a norwegian / american global cruise company incorporated in liberia and based in miami, florida.

12/04/2012 royal caribbean agranda la propia existencia en la mediterráneo, a partir

12/04/2012 royal caribbean increases own presence in the mediterranean, beginning from italy and from genoa

16/02/2011 aumentar la oferta de los cruceros de royal caribbean a europa e italia

16/02/2011 increase the supply of the royal caribbean cruise to europe and italy

15/12/2011 royal caribbean colabora con trawel group de modo que reforzar presidio en italia

15/12/2011 royal caribbean collaborates with trawel group in order to strengthen the commercial garrison in italy

el estudio fue financiado parcialmente por el fondo para el océano de la empresa de cruceros royal caribbean cruises.

the study was funded in part by the royal caribbean cruises’ ocean fund.

19/04/2011 wärtsilä firma un contrato de mantenimiento durante cinco años con la royal caribbean cruises

19/04/2011 wärtsilä signs a maintenance contract for five years with the royal caribbean cruises

(ii) manejo de residuos ambientalmente sostenible en líneas de cruceros: royal caribbean cruises ltd, eeuu

(ii) environmental waste management in cruise lines: royal caribbean cruises ltd, united states;

nuevos de 2% de 6% de modo creciente. provisión de cuatro scrubber para dos naves nuevas de royal caribbean

new orders in increase of 2%. supply of four scrubber for two new ships of royal caribbean

anteriormente royal caribbean cruises también poseía el 50% de island cruises, pero este fue vendido a tui travel plc en octubre de 2008.

previously royal caribbean cruises also owned 50% of island cruises, but this was sold to tui travel plc in october 2008.

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