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Virgin Atlantic Staff Travel: A Comprehensive Guide for Employees

Travilopia.com.

April 24, 2024

Virgin Atlantic staff travel offers a world of benefits and opportunities for employees, providing discounted flights, exclusive upgrades, and tailored travel experiences. This comprehensive guide delves into the intricacies of Virgin Atlantic’s staff travel program, empowering employees with the knowledge and resources to make the most of their travel privileges.

From eligibility criteria to booking procedures, travel allowances to cabin crew arrangements, this guide covers every aspect of staff travel, ensuring a smooth and enjoyable travel experience for all Virgin Atlantic employees.

Table of Contents

Staff Travel Policy

Virgin Atlantic offers comprehensive staff travel benefits to eligible employees, enabling them to travel at discounted rates and enjoy exclusive perks. These benefits are designed to recognize the hard work and dedication of the airline’s staff and to facilitate their personal and leisure travel.

To qualify for staff travel, employees must meet specific eligibility criteria, which include having a valid employment contract with Virgin Atlantic and being in good standing with the company. The types of travel benefits available to staff vary depending on their job role, seniority, and availability.

Virgin Atlantic staff travel offers exclusive discounts and deals on flights, making it an attractive option for employees looking to save money on their travels. Whether you’re planning a weekend getaway or a longer vacation, Virgin Atlantic staff travel can help you find the best deals on flights to your desired destination.

And if you’re looking for a night out in London on a Tuesday night, be sure to check out some of the city’s best nightclubs . From trendy hotspots to underground gems, there’s something for everyone in London’s vibrant nightlife scene.

After a night of dancing and revelry, you can easily book your flight home through Virgin Atlantic staff travel and enjoy the comfort and convenience of flying with a trusted airline.

However, common benefits include discounted flights, upgrades, and standby options.

Discounted Flights

Eligible staff members can access discounted flights on Virgin Atlantic routes, subject to availability. The discount rates vary depending on the travel class, destination, and time of year. Staff can book discounted flights through a dedicated online portal or by contacting the staff travel team.

Staff members may also be eligible for upgrades to higher travel classes, such as Premium Economy or Upper Class, on a space-available basis. Upgrades are typically granted at the airport on the day of departure, based on seniority and availability.

Standby Options

Virgin Atlantic offers standby options to staff members who wish to travel on a particular flight without a confirmed booking. Standby passengers are accommodated on a first-come, first-served basis, subject to seat availability. This option is particularly useful for staff who need to travel at short notice or who have flexible travel plans.

Restrictions and Limitations

While staff travel benefits offer significant savings and perks, there are certain restrictions and limitations that apply. These may include blackout dates, capacity controls, and restrictions on certain routes or travel classes. Staff are advised to check the latest staff travel policy and consult with the staff travel team for detailed information on these restrictions.

Booking Procedures

Staff members can book travel through designated channels, ensuring adherence to company policies and procedures. These channels may include online portals, phone reservations, or travel agents.

The online portal offers a convenient and user-friendly interface, allowing staff to search for flights, make bookings, and manage their travel arrangements online. Phone reservations provide personalized assistance, with staff able to speak directly with a reservation agent to discuss their travel needs and preferences.

Using the Online Portal

• Access the designated online portal using the provided login credentials.
• Enter your travel details, including destination, travel dates, and preferred flight options.
• Search for available flights and select the desired option.
• Review the flight details, including fare, taxes, and any applicable fees.
• Provide personal and payment information to complete the booking.
• Receive a confirmation email with the booking details and itinerary.

Making Phone Reservations

• Call the designated phone number for staff travel reservations.
• Provide your staff identification and travel details to the reservation agent.
• Discuss your travel preferences and any special requirements.
• Confirm the flight details, including fare and any applicable fees.
• Provide payment information to complete the booking.
• Receive a confirmation email or reference number for your booking.

Using Travel Agents

In certain cases, staff may be permitted to use authorized travel agents to book their travel. When using a travel agent, it is important to:

• Ensure the travel agent is authorized to book staff travel.
• Provide the travel agent with accurate and complete travel details.
• Review the flight details and any applicable fees before confirming the booking.
• Obtain a confirmation email or reference number for your booking.

Travel Allowances

Virgin Atlantic provides its staff with travel allowances to cover expenses incurred during business trips. These allowances are designed to ensure that staff members have the necessary resources to conduct their duties effectively while traveling.

The allowances provided by Virgin Atlantic vary depending on factors such as the destination, travel class, and length of stay. The following are the main types of travel allowances:

Per Diem Rates

Per diem rates are daily allowances provided to staff members to cover expenses such as meals, incidentals, and local transportation. The rates are determined based on the cost of living in the destination city and are adjusted periodically to reflect changes in local market conditions.

Baggage Fees

Virgin Atlantic reimburses staff members for checked baggage fees incurred during business trips. The reimbursement is based on the actual cost of the baggage fees and is subject to the airline’s baggage policy.

Cabin Crew Travel

Cabin crew members have unique travel arrangements that differ from regular passengers. These arrangements are designed to accommodate their work schedules, layovers, and rest requirements.

Cabin crew members typically travel on standby, meaning they are not assigned to a specific flight until shortly before departure. This allows them to be flexible and available to fill in for crew members who are sick or unable to work.

Cabin crew members also often have layovers, which are periods of time spent in a city between flights. Layovers can range from a few hours to several days. During layovers, cabin crew members are typically provided with hotel accommodations and per diem allowances for meals and other expenses.

Cabin crew members’ schedules are often irregular and can include long hours and overnight flights. They may also have to work on weekends and holidays. This can make it difficult for them to maintain a regular sleep schedule and can lead to fatigue.

Layovers can be a challenge for cabin crew members, as they can disrupt their sleep schedules and make it difficult to adjust to different time zones. Cabin crew members may also have to share hotel rooms with other crew members, which can be uncomfortable and disruptive.

Crew Rest Requirements

Cabin crew members are required to get a certain amount of rest between flights. This is to ensure that they are alert and able to perform their duties safely. The minimum rest period for cabin crew members is 10 hours, but this can vary depending on the airline and the length of the flight.

Special Benefits and Privileges

Cabin crew members often have access to special benefits and privileges while traveling. These benefits can include:

• Discounted airfares for themselves and their family members
• Free or discounted hotel accommodations
• Priority boarding
• Access to airport lounges

Travel Insurance

Virgin Atlantic provides travel insurance to its staff to protect them against unforeseen events and financial losses during their travels. This insurance coverage offers peace of mind and financial assistance in case of emergencies.

Virgin Atlantic’s travel insurance covers various aspects, including:

Medical Coverage

• Emergency medical expenses, including hospitalization and doctor’s visits
• Medical evacuation and repatriation
• Dental emergencies

Trip Cancellation and Interruption Coverage

• Reimbursement for non-refundable expenses in case of trip cancellation or interruption due to covered reasons, such as illness, injury, or death
• Compensation for additional expenses incurred due to trip delay or missed connections

Baggage Protection Coverage

• Reimbursement for lost, stolen, or damaged baggage and personal belongings
• Coverage for delayed baggage, providing essential items while waiting for the arrival of luggage

Staff can access the travel insurance benefits by contacting the designated insurance provider or through the Virgin Atlantic Staff Travel Portal. The insurance policy details, including coverage limits and exclusions, are provided in the policy document.

Health and Safety

Virgin Atlantic prioritizes the health and well-being of its staff during travel. The airline has implemented comprehensive health and safety protocols to ensure a safe and secure travel experience for all staff members.

Vaccinations and Medical Screenings:

• Staff members are required to be fully vaccinated against COVID-19 and other relevant diseases.
• Regular medical screenings are conducted before and during travel to assess staff health and fitness.

Emergency Procedures

Virgin Atlantic has established clear emergency procedures to ensure the safety of staff in the event of unforeseen circumstances.

• Staff members receive comprehensive training on emergency procedures, including evacuation protocols and first aid.
• Dedicated medical professionals are available on long-haul flights to provide assistance in case of emergencies.

Travel Advisories and Restrictions

Virgin Atlantic closely monitors travel advisories and restrictions issued by governments and health organizations worldwide.

• Staff members are advised to stay informed about travel advisories and restrictions related to their destinations.
• The airline may adjust travel plans or implement additional safety measures based on the latest health and safety information.

Sustainability

Virgin Atlantic is committed to sustainability in all aspects of its operations, including staff travel. The airline has implemented several initiatives to reduce the environmental impact of staff travel, such as:

Carbon Offsetting

Virgin Atlantic offers staff the option to offset the carbon emissions from their flights. The airline partners with reputable carbon offsetting organizations to ensure that the funds are used to support projects that reduce greenhouse gas emissions.

Fuel-Efficient Aircraft

Virgin Atlantic operates a fleet of fuel-efficient aircraft, including the Airbus A350 and Boeing 787 Dreamliner. These aircraft are designed to reduce fuel consumption and emissions.

Waste Reduction

Virgin Atlantic has implemented a number of waste reduction initiatives in its staff travel program, such as:

• Providing reusable water bottles to staff
• Eliminating single-use plastics from staff travel kits
• Recycling waste from staff flights

How Staff Can Contribute

Staff can contribute to Virgin Atlantic’s sustainability efforts by:

• Choosing to fly on fuel-efficient aircraft whenever possible
• Offsetting the carbon emissions from their flights
• Reducing waste by packing light and recycling
• Educating themselves about sustainability and sharing their knowledge with others

Technology and Innovation

Virgin Atlantic has embraced technology to enhance the staff travel experience, providing a seamless and efficient process from booking to post-trip management.

Mobile apps, online platforms, and self-service tools empower staff with the flexibility and convenience to manage their travel arrangements on the go.

Mobile Apps

The Virgin Atlantic staff travel app offers a comprehensive suite of features, including:

• Real-time flight information and notifications
• Flight search and booking
• Expense tracking and submission
• Access to travel policies and guidelines

Online Platforms

The staff travel portal provides a centralized platform for staff to:

• Book flights and manage bookings
• Access flight schedules and availability
• Submit and track expense claims
• View travel history and receive personalized recommendations

Self-Service Tools

Self-service tools allow staff to take control of their travel arrangements, including:

• Automated expense claim processing
• Online check-in and seat selection
• Flight status updates and rebooking options

Innovative Solutions

Virgin Atlantic continuously invests in innovative solutions to improve the staff travel experience:

• Virtual reality (VR) training: Staff can experience cabin procedures and safety protocols through immersive VR simulations.
• Artificial intelligence (AI)-powered chatbots: 24/7 assistance with booking, expense management, and travel-related inquiries.
• Blockchain technology: Secure and transparent expense tracking and reimbursement.

Staff Feedback and Engagement: Virgin Atlantic Staff Travel

Virgin Atlantic recognizes the importance of staff feedback in shaping its travel program. The company has implemented several mechanisms to gather and incorporate staff suggestions and concerns.

Feedback Collection Channels, Virgin atlantic staff travel

• Online surveys: Regular surveys are conducted to gauge staff satisfaction with the travel program and identify areas for improvement.
• Focus groups: Periodic focus groups are held to discuss specific aspects of the travel program and gather in-depth feedback.
• Suggestion box: A dedicated suggestion box allows staff to anonymously share their ideas and concerns.
• Staff forums: Internal forums provide a platform for staff to discuss travel-related issues and share experiences.
• Email and phone hotline: Staff can directly contact the travel team via email or a dedicated phone hotline to raise concerns or provide feedback.

Influence on Program Improvements

Staff feedback has played a significant role in shaping improvements to the Virgin Atlantic travel program. Examples include:

• Enhanced cabin crew rest areas: Feedback from cabin crew led to the redesign of rest areas, improving comfort and privacy during long-haul flights.
• Increased flexibility in travel arrangements: Staff suggestions resulted in the introduction of more flexible travel options, such as the ability to book flights with shorter notice.
• Improved booking process: Feedback on the online booking system led to enhancements in usability and efficiency.
• Expanded destination options: Staff requests have influenced the addition of new destinations to the Virgin Atlantic network.

Compliance and Regulations

Virgin Atlantic is committed to operating within the legal and regulatory framework that governs the aviation industry. The airline has implemented policies and procedures to ensure compliance with industry standards, government regulations, and safety guidelines.

Staff are required to be aware of and comply with all travel-related regulations. These include:

• International Civil Aviation Organization (ICAO) standards
• Federal Aviation Administration (FAA) regulations
• European Union Aviation Safety Agency (EASA) regulations
• UK Civil Aviation Authority (CAA) regulations

Virgin Atlantic provides staff with training on travel-related regulations. Staff can also access information on the airline’s intranet and website.

Legal Requirements

In addition to industry standards and government regulations, Virgin Atlantic must also comply with legal requirements. These include:

• The Equality Act 2010
• The Data Protection Act 2018
• The Health and Safety at Work etc. Act 1974

Virgin Atlantic has implemented policies and procedures to ensure compliance with these legal requirements. For example, the airline has a policy on equal opportunities and a policy on data protection.

Final Thoughts

Virgin Atlantic’s staff travel program is a testament to the company’s commitment to its employees’ well-being and satisfaction. By providing a range of travel benefits and support services, Virgin Atlantic empowers its staff to explore the world, connect with colleagues, and create lasting memories while adhering to the highest standards of safety, sustainability, and compliance.

What are the eligibility criteria for Virgin Atlantic staff travel?

All permanent and temporary Virgin Atlantic employees are eligible for staff travel benefits.

How do I book staff travel?

Staff can book travel through the designated online portal or by contacting the staff travel team.

What types of travel benefits are available to staff?

Staff benefits include discounted flights, upgrades, standby options, and travel allowances.

Are there any restrictions on staff travel?

Yes, there are some restrictions, such as blackout dates and capacity controls, to ensure operational efficiency.

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Virgin Atlantic Airways Ltd., VS (known as "Virgin Atlantic Airways")

Travel advice, flight listing policy and procedures, flights excluded, young persons (age 12-15 years).

Virgin Atlantic warmly welcomes colleagues from other airlines who we hold a staff travel agreement with, travelling on our flights.  

Everything you need to know before you make a flight listing and head to the airport can be found here .

Flight listing is required for all standby travel on Virgin Atlantic.  

- If you purchased your ticket through myIDTravel and your ticket number begins 932 (Virgin Atlantic ticket stock) a listing is made automatically at the time the ticket is issued.  No further action is necessary.

- If your ticket number does not  begin with 932 (i.e. it begins with your own airline ticket stock number), you must create a listing through Virgin Atlantic:

Email : [email protected] The subject should be XX listing request for DD/MMM/YY (where XX = your airline code/name) Please include: - All passenger names as per the ticket - Date of birth of all passengers - Route/flight number/date - Passenger contact telephone number

Telephone : +44 (0) 344 742 4390 (opening hours Mondays, Tuesdays, Thursdays and Fridays UK time 10:00-14:00, Wednesdays 10:00-12:00, closed weekends and UK bank holidays)

Ticket numbers (consisting of 13 digits) will be required at the time of listing for all passengers

A flight coupon must be issued for each sector e.g. if for Heathrow (LHR) - Grenada (GND) this flight routes via Barbados (BGI), this must be issued as LHR - BGI - GND

Where possible use online check in and only use the Economy Bag Drop. Do not go to the Premium or Upper Class Check In.  Seats will either be allocated at check in or you will be given a 'seat at gate' boarding pass. 

All codeshare flights are excluded.

Please also refer to embargoes below.

Embargoes can be placed at any time, you're responsible for checking embargoes before travel.  Issuance of a ticket and/or creation of a listing does not guarantee that an embargo does not exist.

If you purchased your ticket through myIDTravel and your ticket number begings with 932 (Virgin Atlantic ticket stock), flights to/from St Vincent, Grenada, Antigua (Antigua only when operating via Barbados) and Montego Bay (Montego Bay only when operating via Nassau) are embargoed until further notice.

Caribbean inter-island flights are embargoed until further notice.

For further embargo information please refer to myIDTravel.

If you purchased your ticket through myIDTravel and your ticket number begins with 932 (Virgin Atlantic ticket stock) the system charges UK Airport Departure Tax.  Complete this online form  after travel to request a refund of this tax.

Virgin Atlantic Economy classic baggage allowance applies.  

When travelling on Virgin Atlantic, staff and their family and companions must always maintain a smart, clean and tidy appearance

·         All clothing and footwear must be clean and must not be torn or ripped  

·         Beach or swimwear is not allowed on staff travel, we have relaxed the policy to allow you to wear long shorts and t-shirts so the swimwear can be packed in your case. So please ensure you are not wearing the following for your flight: Swimsuits, Bikinis, Speedos, swimming shorts/trunks, sarongs or kaftans

·         Whilst we don’t expect you to be fully covered up, especially at some of our lovely sunny destinations, in order to be respectful of all local cultures and to maintain a certain appearance, please do not wear revealing or provocative clothing

·         This means no low cut tops, bare midriff, see through clothing, very short shorts/skirts or dresses (anything above mid thigh) or clearly visible underwear

·         Whilst slogans of branded clothing will be permitted, please do not wear offensive slogans on your clothes. Some terminology or images can be deemed offensive, if in doubt don’t wear it

·         The Company "reserves the right" to refuse boarding to anyone travelling whom it deems has not adhered to the Staff Travel Dress code Policy

·         The decision made by the Airport Staff will be final

Lounge/Clubhouse access is not permitted on leisure travel.

Flying Club tier benefits are not recognised on staff travel.

If you are lucky enough to be sat up front:

• If you are offered a sleep suit in Upper Class please turn it down
• You can have a drink at The Bar/Loft or Booth however please don't prolong your stay there
• If your fellow travellers are in a different cabin, they won't be able to join you

You or anyone travelling on staff travel flights are not permitted to accept/request 'Flying Club Miles'. 

Leadership team

Shai Weiss - Chief Executive Officer

Shai Weiss is Chief Executive Officer at Virgin Atlantic and an Executive Director of the Virgin Atlantic board.

Shai and the team are keenly focused on Virgin Atlantic and Virgin Holidays together  becoming the most loved travel company.

Shai joined Virgin Atlantic as Executive Vice President and Chief Financial Officer in July 2014 from Virgin Management Ltd, where he had been an Investment Partner since 2012 and was a Founding Partner of Virgin Green Fund.  In January 2017 Shai assumed the role of Executive Vice President and Chief Commercial Officer responsible for shaping the airline’s strategic position in the market, driving opportunities for new revenue, and leading the loyalty, alliances and marketing programs that distinguish the airline.  Through his role at Virgin Group Shai has been a member of the Virgin Atlantic board from summer 2012.

Shai has extensive financial and operational expertise. Prior to joining Virgin Group, he held several senior management positions at ntl:Telewest (now Virgin Media), the UK and Europe’s largest cable operator. Shai was part of the turn-around of ntl with roles including Managing Director of Consumer Products, Director of Operations, and Director of Financial Planning for the Consumer division. Shai was also behind the merger between Virgin Mobile UK and ntl:Telewest and the re-brand to Virgin Media.

Prior to ntl, Shai established the European office of early-stage technology venture fund JVP and was a senior associate with Morgan Stanley.

Shai also serves as a non-executive director of Checkpoint Software Technologies (NASDQ: CHKP), a leading provider of cyber security solutions to governments and corporate enterprises globally.

Shai holds an MBA from Columbia University in New York and a BBA from City University of New York, Baruch College. He resides in London with his family, attends Arsenal games whenever he can, reads The New Yorker magazine from cover to cover and attempts to play basketball.

Siobhan Fitzpatrick - Chief Experience Officer

Siobhan joined Virgin Atlantic as VP, Digital & Distribution in 2018 after 15 years in senior roles in the retail industry at brands including Argos and Homebase. Earlier, she gained deep digital experience through roles in media and publishing. Siobhan’s background includes digital commerce and transformation, customer experience and marketing.  She is passionate about creating seamless experiences for customers, delivered through amazing people and great technology.

Siobhan lives with her partner, son, three cats, one dog and one horse. When she’s not on the horse riding, she’s normally avidly reading.

Corneel Koster - Chief Customer & Operating Officer

Corneel Koster is Chief Customer & Operating Officer at Virgin Atlantic, responsible for the delivery of the unique customer experience of Virgin Atlantic, as well as its safe and reliable operations. Corneel leads all customer facing teams, including Airports, Cabin Crew, Customer Centres, Clubhouses and Inflight Services to the operational teams, including Engineering & Maintenance, Flight Operations, Operations Control, Crew Logistics and the Safety & Security function. Corneel expanded his responsibilities from his previous role as Chief Customer Officer at Virgin Atlantic. Corneel brings to the team over 23 years’ experience in aviation, including leadership roles with some of our closest partners.

Before he returned to Virgin Atlantic in 2019, he was Delta Air Lines’ Senior Vice President - Europe, Middle East, Africa and India, overseeing sales and partnerships in the EMEAI region while coordinating the operational aspects and the service delivery to Delta’s customers, working closely with Delta’s joint venture partners Air France-KLM, Alitalia and Virgin Atlantic.

Before joining Delta, as Chief Operating Officer for Grupo Aeromexico Corneel was responsible for the operational excellence and service delivery of the Mexican airline and its regional feeder airline, as well as the company’s cargo and ground-handling subsidiaries. Corneel has also held several commercial leadership roles in the passenger, ground handling and cargo businesses of Air France-KLM, and before that KLM.

Corneel serves as a Board Member for Virgin Atlantic Airways Limited and as a Board member of BritishAmerican Business.

Originally from the Netherlands, Corneel holds an MSc (drs.) in Business Administration from the University of Groningen in the Netherlands. Corneel has UK settled status and lives on the south coast of the UK with his wife and three sons.

Oliver Byers - Chief Financial Officer

Oliver Byers was appointed Virgin Atlantic’s Chief Financial Officer in September 2020. He is responsible for financial planning & operations, legal and fleet planning and is focused on achieving profitable growth combined with a healthy return on capital deployed. Oliver brings to the team over 10 years of commercial aviation experience from both Virgin Atlantic and Virgin Group

Since joining Virgin Atlantic Oliver has held several leadership roles including Senior Vice President Revenue Management; Senior Vice President Global Sales & Loyalty; Senior Vice President Data & Customer Loyalty; and Chief of Staff. Oliver currently serves as a Board member of Virgin Group Loyalty Company and as an alternate Board Member for Virgin Atlantic Limited

Oliver joined Virgin Atlantic in early 2013 from the Virgin Group, in the role of Chief of Staff to the CEO. In this role, he supported the overall implementation and delivery of the Group’s strategic agenda and advised Virgin-branded businesses, including the successful growth then IPO of Virgin America, formation of Virgin Atlantic’s industry-leading Joint Venture with Delta Air Lines and the strategic development of Virgin Galactic. Oliver began his career as an investment banker at UBS, working in UK mergers and acquisitions and raising equity from capital markets. 

Oliver holds an MEng (hons) in Aeronautical Engineering from Durham University. He now lives in London having previously lived in San Francisco and Geneva and loves cycling and ski touring during the winter.

Juha Järvinen– Chief Commercial Officer

Juha Järvinen is Chief Commercial Officer at Virgin Atlantic with over 25 years’ aviation, travel and logistics industry experience.  He leads the Commercial unit with responsibility for Passenger, Cargo, Holidays tour operator and Ancillary Revenues, Network planning, Joint Venture with Delta Air Lines and Air France KLM, SkyTeam Alliance and other airline partnerships, Global Corporate and Travel Trade Sales, Revenue Management and Distribution, and in its core to become  the most loved travel company .

Juha joined Virgin Atlantic as Chief Commercial Officer in January 2019 from Finnair Plc, where he had been Chief Commercial Officer and Executive Board Member since 2014 and Managing Director of Finnair Cargo from 2012 to 2016. Prior to Finnair, Juha held a number of senior commercial and operations positions at SAS Scandinavian Airlines during his 14 years at the airline.

Juha is non-exec board member at British American Business, chamber of commerce trade organisation driving trade and investment between the UK and US. Previously, Juha acted as non-exec board member, Chairman and President Emeritus of the Airline Passenger Experience Association [APEX] Board, a US based non-profit association representing the global airline, technology and entertainment industry during 2016-2021. The association thrives to elevate improvements in customer experience, digitalisation and created APEX Official Airline Ratings and Awards during his tenure.

Juha holds an MBA from Danube University in Austria and a BA Honours from London Metropolitan University. He resides in London with his spouse. Experiences curious Finn loves travelling and exploring the world. Enjoys gym training and completely switches off at a hot yoga class and running by River Thames. 

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Discover how Virgin Atlantic uses Workplace integrations to help staff go further

You can go pretty far in a career with virgin atlantic. and we don't just mean professionally. from seattle to shanghai, london and lagos, virgin planes criss-cross the globe. and virgin employees get to go with them. at least, that's the theory..

Every member of the Virgin Atlantic team is entitled to discounted staff travel – but they can only take it when there's a spare seat on an aircraft. Unsurprisingly, that means Virgin's staff are extremely interested in finding out how many seats are available on upcoming flights. In Virgin-speak, that's called checking the "load".

“ We made a bot and our employees just loved that. It's really helped drive usage of Workplace. ”

But load checking was tricky, especially for frontline workers with limited access to computers. The answer? A custom Workplace integration called Load Checker, which uses a Workplace Chatbot to automate the heavy lifting while bringing the entire process to mobile for the first time.

Take a look at the video to discover how it works.

“ [Integrations] can transform how an organisation functions. Fundamentally. It's a game changer. ”

What's in the video.

• How using Workplace created new connections in Virgin Atlantic that didn't exist before
• Why the airline needed a mobile solution for load checking and how the Load Checker bot works
• Why the strategy for integration includes both first-party and third-party options

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23 Aug Becoming Virgin Atlantic Cabin Crew

This post provides details of becoming Virgin Atlantic Cabin Crew.

Application Process

Virgin Atlantic advertises all of their current openings on their website . Once you find an opening that you are interested in, an online application is filled out along with the submission of your resume to the airline. Now, this may seem very simple but don’t get too comfortable! Included in the application are questions aimed to learn more about your personality and some motivational questions to decide if you meet the criteria that Virgin Atlantic is looking for.

Now, if you move on to the next step in the process, you will be asked to submit a video interview where you will be asked to answer questions that center around Virgin Atlantic’s brand. If they feel you have what it takes to become a member of their team, you will be asked to attend an assessment day.

These assessment days consist of group activities to demonstrate your teamwork skills and problem solving skills as well as sitting on a crew seat and reaching the overhead bin. Being a certain height is actually very important when becoming a cabin crew member! There will also be a short test on your assessment day followed by an interview. After this full day, everyone will be sent home and the successful candidates will be chosen!

For a very intense few weeks, the newest members of the cabin crew will be put through rigorous training. Some people won’t make it through these weeks but if you are determined, focused and study for the multitude of tests, you will do it!

The training will take about 6 weeks and includes exams everyday, emergency landings, fire training and security and ditching in water. The training is very physically demanding and can be emotionally draining but so worth it! You will learn all about the different Virgin Atlantic aircraft types, where everything is on the aircraft and you will also be tested on life support protocols.

Nervous about the training? I have it all covered in my Becoming Cabin Crew e-book .

Working Life

Unlike some airlines, such as British Airways, there is only one fleet at Virgin Atlantic, so you are all one big team!  Your rosters will differ every month but your flights will generally consist of long haul flights with a day or two stopover in the destination. Virgin Atlantic does the occasional charter flight which might be short haul, but otherwise all of their flights are long haul.

Working for Virgin Atlantic is great because they fly to some amazing destinations which you can explore during your stop overs. They fly to many holiday destinations as well as cities. Some destinations do not have regular flights, which means an extra long stay for you as crew too!

Virgin Atlantic cabin crew are paid industry average in terms of wages. Their salary is made up of base pay (around £13,000 per annum), trip pay (£25 per sector) and an overnight allowance. The overnight allowance varies depending on how long the trip is and the destination. This money is loaded onto a a debit card, known as the ‘little red card’, and you get to keep the money that you don’t spend. You are also entitled to generous staff travel benefits.

Accommodation 

There is no need for accommodation when working for Virgin Atlantic as you will be based at either London Gatwick or London Heathrow, where you will be expected to have your own accommodation. High quality hotels are provided down-route.

Are you looking for a job as Cabin Crew? Don’t let the chance slip through your fingers… make sure you have the right resources to maximise your chances of getting the job- check out my resources for Prospective Cabin Crew now!

For more like this visit www.becomingcabincrew.com , a Cabin Crew blog written by Hayley Stainton, a Dr in Aviation and Tourism Research.

This course is designed to help you to prepare for cabin crew interviews with ANY international airline.

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Which Airline Has the Best Business Class Seats?

Time to break down some of our favorite business class seats..

When it comes to choosing the best business class experience, there’s no one-size-fits-all answer.

Different airlines offer unique features and perks that cater to a variety of traveler preferences, from gourmet dining and luxurious lounges to innovative seat designs and exceptional service.

In this post, we’re breaking down some of our favorite business class seats from three top airlines—Turkish Airlines, Qatar Airways, and Virgin Atlantic—to help you decide which might be the best fit for your next journey.

Whether you're prioritizing comfort, privacy, or an unforgettable in-flight dining experience, we'll guide you through what each airline has to offer, so you can make an informed decision for your upcoming trip.

1. Turkish Airlines

Voted the Best Airline in Europe, the Istanbul-based Turkish Airlines is always one of our favorite airlines to fly.

With the dedicated check-in counter and security line, business class check-in is a quick and stress free experience.

All of the Turkish Airlines lounges are amazing, but if you ever get the opportunity to experience the Business Class Lounge in Istanbul, we’d highly recommend it.

This lounge is absolutely massive and includes masseuses, billiard rooms and amazing food. One unique part of the Istanbul lounge is the secret hotel with access available to passengers that meet a few special criteria (must be business class passengers, must have at least an 8 hour long flight departing from Istanbul, and you must have a layover of 4-9 hours).

Food and Drinks

Turkish Airlines does business class meal times on a different level than any other airline we’ve flown before and we always look forward to the experience.

Instead of just bringing pre-portioned dinners to each seat, Turkish Airlines’ chefs push around carts of appetizers, mains, and desserts for you to pick from (baklava and apricot ice cream, anyone?). There are plentiful tasty vegetarian options too! Breakfast is your standard meal service of champagne, a cheese plate and a main dish.

The new Turkish Airlines Business Class seats are very sleek and reminded us of a fancy BMW. Each seat includes the standard TV and lie-flat seats.

There is plenty of legroom but the foot hole is a lot smaller than we’ve seen on other airlines. If you are seated next to a stranger, your flight might be a little rough because there is not much privacy between seats but it’s great for flying with friends or family.

Amenity Kit

Turkish Airlines is the only airline we have experienced that gives out separate amenity kits for men and women. These luxurious Ferragamo branded kits include all the typical amenity kit fare including slippers, lip balm and other small toiletries.

The Turkish Airlines staff is always friendly, professional and go above and beyond to make sure you have a pleasant journey!

2. Qatar Airways

We’ve flown Business and First Class on many different Airlines, but our experience on Qatar Qsuites was one of our absolute favorites!

When flying business class with Qatar, the lounge isn’t just a place to rest before a long journey, it is part of the journey.

The business class lounge in Doha is absolutely massive and has everything you could ever need from water features to a full bar, multiple sit-down restaurants, and relaxation rooms to shower or take a nap before the flight.

It seems like we say this about every business class flight, but the meals on Qatar’s business class are just next level.

For starters, Qatar is one of the only airlines we’ve flown that serves candlelit dinners (not real candles of course). Meals might include dishes like lobster, caviar, Arabic mezze boards, and paneer curry.

Qatar’s Qsuites are one of the only business class seats in the world that include lie-flat double beds for couples or families, which was one of the biggest perks of these seats for us.

Those flying alone will get their own lie-flat single bed and all of the suites have a sliding door which provides ultimate privacy. Each suite also includes a 21.5-inch TV with hundreds of movies and music playlists for passengers to enjoy.

Every passenger receives an amenity kit stocked with skincare from Castello Monte Vibiano Vecchio, socks, and an eye mask.

When it’s time for bed, the flight attendants will bring a set of pajamas for everyone, which feels very fancy as this is an amenity usually reserved for first class passengers.

3. Virgin Atlantic

Before flying Virgin Atlantic upper class, we had heard a lot of hype and anticipated this would be one of our favorite business class seats ever. Our experience did not disappoint!

Like other airlines, Virgin Atlantic has a dedicated check-in desk for business class passengers. We weren’t super blown away by the service here, but it got the job done.

Every business class passenger gets access to the Virgin Atlantic clubhouse. For some reason, Virgin Atlantic likes to give things unique names so clubhouse is just another name for a lounge.

If your airport doesn't have a Virgin clubhouse, you’ll get access to a partner lounge, like the Delta Lounge. In our lounge we enjoyed food and drinks on the outdoor deck before boarding our flight.

The meals on Virgin Atlantic are an integral part of the business class experience. Dinner is a 4-course meal served on linen tablecloths and branded plates. We appreciated the seasonal menu options that were healthy and very delicious.

This might sound funny, but Virgin Atlantic is famous for their airplane shaped salt and pepper shakers (dubbed Wilbur and Orville) that passengers are quietly encouraged to take home as a souvenir of their business class experience.

We have not seen anything like the Virgin Atlantic business class seats on any other airlines. First off, the seat design is very unique. Everything is sleek and beautiful with red and white leather that gives off total sports car vibes.

The tray table is huge and sets up just under the TV that glides out of the seat with the press of a button. All of the seats in a row are facing different directions, which provides a lot of privacy. You never have to look at another passenger if you don’t want to.

The beds are not completely lie-flat, but enough that you’ll be able to get a good night's rest.

The Virgin Atlantic amenity kit includes all the standard items but in eco-friendly versions which environmentally-conscious passengers will surely appreciate.

In our experience, the staff on Virgin Atlantic are AMAZING. Maybe the British accents had something to do with it, but we felt very taken care of the entire flight. Seriously, we have nothing but good things to say about the crew!

Which One is Best?

Let’s start with a quick disclaimer that regardless of which airline you choose, flying business class is a million times better than economy.

All of the business class seats we have flown have had their own unique perks, so it’s hard to say which one is the best business class suite of them all.

The airline you chose to fly with will probably all depend on the experience you are looking for. If you’re flying as a couple or a family, Qatar’s Qsuites will provide a private space for you to enjoy your flight together.

If flying business class for you is all about the food, Turkish Airlines’ dinner service is so much fun to experience. And if you’re looking to fly in pure, modern luxury, Virgin Atlantic’s (possibly?) Ferrari-inspired business class seats are right for you.

If experiencing a business class seat is on your bucket list, but the price tag is scaring you away or making it feel out of reach, feel free to subscribe to our free Daily Drop newsletter where we’ll teach you how you can fly business class for as little as $0 using miles and points. Yep, you heard that right!

Hi! We're Kara and Nate. High school sweethearts from Nashville, TN whose shared love of travel has led us on the adventure of a lifetime. In 2016 we quit our jobs to spend one year traveling around the world. Seven years later, we still haven't stopped! We quickly fell in love with life on the road and capturing our travels on video. We've visited over 100 countries, and have been fortunate enough to build an awesome community of subscribers on our YouTube channel and newsletter Daily Drop. We're so grateful to do what we love everyday and we hope our story and our content might inspire you to travel somewhere new!

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Discover how Virgin Atlantic uses Workplace integrations to help staff go further

You can go pretty far in a career with virgin atlantic. and we don’t just mean professionally. from seattle to shanghai, london and lagos, virgin planes criss-cross the globe. and virgin employees get to go with them. at least, that’s the theory..

Every member of the Virgin Atlantic team is entitled to discounted staff travel – but they can only take it when there’s a spare seat on an aircraft. Unsurprisingly, that means Virgin’s staff are extremely interested in finding out how many seats are available on upcoming flights. In Virgin-speak, that’s called checking the ‘load’.

“ We made a bot and our employees just loved that. It’s really helped drive usage of Workplace. ”

But load checking was tricky, especially for frontline workers with limited access to computers. The answer? A custom Workplace integration called Load Checker, which uses a Workplace Chatbot to automate the heavy lifting while bringing the entire process to mobile for the first time.

Take a look at the video to discover how it works.

“ [Integrations] can transform how an organization functions. Fundamentally. It’s a game changer. ”

What’s in the video.

• How using Workplace created new connections in Virgin Atlantic that didn’t exist before
• Why the airline needed a mobile solution for load checking and how the Load Checker bot works
• Why the strategy for integration includes both first-party and third-party options

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Virgin Atlantic to offer seasonal London-Cape Town flights

Virgin atlantic seasonal flights return.

D ue to its’ popularity, Virgin Atlantic will soon resume its’ seasonal winter route from London to Cape Town, this time with a month-long extension.

According to Travel News , the seasonal flights, which usually run from October to March, will now continue until 30 April 2025.

“The extension has been made to cover the higher demand over the Easter period,” Virgin Atlantic Country Manager for South Africa, Marc Harding, told Travel News .

Flights will take off on Virgin Atlantic’s Boeing 787-9, the airline’s most fuel-efficient aircraft, which offers travellers the option of Upper Class, Premium and Economy Light, Classic and Delight cabins.

A return to the Mother City

Back in May 2022, Virgin Atlantic announced that they would be resuming their direct services between Cape Town and London, for the first time since 2015. Operations officially began in November 2022, making Virgin Atlantic flights to Cape Town available, once more,  on a daily basis .

Cape Town one of the most affordable destinations for Britons

Time Out  recently listed the 15 most affordable holiday destinations for UK travellers for 2024 and South Africa’s very own Mother City took the number two spot.

Based on data from the 18th annual Post Office Travel Money’s ‘Holiday Money Report’, which takes into account a change in currency value compared to the British pound, as well as the local price of eight tourist essentials (coffee, beer, cola, wine, water, suncream, insect repellent and a three course meal), the study determined which destinations are most affordable to visit. 

Cape Town, which came in first spot in last year’s same ranking, placed second, as prices of the eight essentials increased in 2024 by nearly 5% to cost £54.35.

The post Virgin Atlantic to offer seasonal London-Cape Town flights appeared first on SA People .

Business Analyst

Job details, in a nutshell.

• Build knowledge of assigned business areas and their associated functions. Processes, systems & technologies.
• Clarify and evaluate business problems and opportunities.
• Deliver your business analysis services with a clearly documented approach plan that is communicated to your team.
• Provide insight for process improvement through people/system efficiencies using industry standard process modelling techniques.
• Elicit Requirements for change from business stakeholders using a range of techniques.
• Stakeholder management to ensure the requirements are aligned to all their needs.
• Ensure requirements (covering functional, non-functional, data and reporting) are analysed, documented, organised, and prioritised in the appropriate format.
• Work closely with Solution Architects to ensure requirements and solution scope remain aligned and focused on delivery of business benefits throughout the project/programme lifecycle.
• Contributes to the identification and assessment of risks which may impact the delivery of change and the ongoing assessment of projected benefits throughout the project lifecycle
• Assess the impact of the proposed solution on the organisation (people, organisation, processes, metrics & systems etc) and support business readiness.
• Proven business analysis skills applied within a structured project environment
• Knowledge of business analysis services. Techniques and templates 
• Excellent communicator with the ability to build strong and effective relationships
• Experience of working to time, cost, and quality objectives.
• Experience in delivering business analysis services within Prince 2 delivery methodology
• Ability to work proactively both independently and within a team
• Experience working with standard tools such as Azure dev ops, PowerPoint, Excel, Word and Visio 

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Virgin Atlantic extends seasonal London to Cape Town service

Virgin Atlantic has announced an extension of its popular seasonal service between London Heathrow (LHR) and Cape Town International Airport (CPT) for the 2024/25 season. Due to increased demand, the airline will now operate flights until 30 April 2025, covering the UK’s Easter school holidays.

The service, which typically runs from October to March, has been extended by an additional month to cater to the growing number of travellers seeking to visit Cape Town during the Southern Hemisphere’s autumn, a period known for mild weather and popular events like the Cape Town International Jazz Festival.

Virgin Atlantic operates this route using its Boeing 787-9 Dreamliner, offering passengers a choice between Economy, Premium, and Upper-Class cabins. The extended schedule provides both UK holidaymakers and South African tourists with greater flexibility in planning their trips.

This move reinforces Cape Town’s status as a key destination for British tourists, with increased connectivity expected to boost local tourism and business travel.

Source: travelnews.africa

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