does visa offer free travel insurance

Worry-Free Wanderlust: Exploring the Perks of Credit Card Travel Insurance

The best cards for trip cancellation and interruption insurance — and what it actually covers

Planning and taking a trip can be exciting, but unexpected events can disrupt even the most meticulously organized vacations. Sudden illness, severe weather and unforeseen circumstances can throw a spanner in the works, forcing you to change your plans and seek compensation.

In this guide, we will explore the best credit cards that offer trip cancellation and interruption insurance , shedding light on what these policies cover and providing you with peace of mind for your next adventure.

Best credit cards for trip cancellation and interruption insurance

• Chase Sapphire Reserve : Best for travelers who want the most travel protections
• Chase Sapphire Preferred Card : Best for travelers looking for a sub-$100 annual fee
• Capital One Venture X Rewards Credit Card : Best for Capital One loyalists
• United Club Infinite Card : Best for United loyalists
• IHG One Rewards Premier Credit Card : Best for IHG loyalists
• World of Hyatt Credit Card : Best for Hyatt loyalists
• Ink Business Preferred Credit Card : Best for business travelers
• The Platinum Card® from American Express : Best when traveling with non-family companions

The cards listed above are our top picks for trip cancellation and interruption insurance. But many other cards — including some Bank of America and Barclays cards — also offer trip cancellation and interruption protection.

Related: Credit cards with trip cancellation insurance

What is trip cancellation and trip interruption insurance?

Trip cancellation and interruption insurance may reimburse nonrefundable, prepaid trip expenses when you cancel or alter your trip due to a covered situation. In some cases, you may even be covered for select additional costs. But maximum coverage amounts, the types of covered situations and eligible expenses vary from card to card.

Generally, trip cancellation insurance provides reimbursement when you must cancel a trip before its departure date. Meanwhile, trip interruption insurance may refund you if an ongoing trip is interrupted or canceled.

Although you can buy separate travel insurance that will provide a partial refund if you cancel your trip for any reason , trip cancellation and interruption insurance doesn't typically work the same way. Instead, trip cancellation and interruption insurance typically has specific covered losses and exclusions that define the situations in which you can claim reimbursement (and these vary from card to card).

Many different types of cards — including some credit cards with no annual fee — offer trip cancellation and interruption insurance when you purchase travel with your card. The remainder of this guide details some of our favorite cards that offer trip cancellation and interruption benefits. Of course, benefits frequently change. So it's best to look at your card's guide to benefits before booking to understand your card's protections.

Related: Why you might actually need road trip travel insurance

What is the difference between trip cancellation and trip interruption coverage?

The main difference between trip cancellation and trip interruption coverage is timing. Trip cancellation insurance protects your trip from when you make the initial payment to the time of your scheduled departure. In contrast, trip interruption insurance covers your trip from the day of your scheduled departure to your scheduled return date.

Does credit card insurance cover natural disasters?

Generally, trip cancellation and trip interruption insurance will cover nonrefundable expenses if you need to cancel your trip (or the remainder of your trip) due to a natural disaster. However, credit card insurance policies vary, so check your benefits guide for specific exclusions.

Note that you must book your trip before the natural disaster starts to be covered. If a storm or hurricane is named and you book your trip afterward, you likely won't be covered.

Related: 4 times your credit card's travel insurance can help with travel woes, and 7 times it won't

Premium Chase credit cards

Chase credit cards offer some of the best credit card travel protections. The Chase cards in the table below provide trip cancellation and interruption insurance with relatively high maximum coverage amounts.

To help you understand this benefit, let's consider the specific protection provided by the Chase Sapphire Preferred Card as described in its guide to benefits . The other Chase cards listed in the above table provide similar benefits, but check your card's guide to benefits to ensure your coverage is the same.

When you use an eligible Chase card (like the Chase Sapphire Preferred Card ) to pay for select travel expenses, you and your immediate family may be eligible for trip cancellation and interruption protection. You must charge all or a portion of the cost to your Chase credit card (including bookings made with points through the Chase Ultimate Rewards portal associated with your account).

Eligible trip cancellation or interruption events

You'll only be eligible for reimbursement if certain events cause the cancellation or interruption of your travel arrangements. For example, Chase may provide trip cancellation and interruption coverage for the following circumstances:

• You or your traveling companion experience accidental bodily injury, death or sickness that prevents travel
• An immediate family member of you or your traveling companion dies or experiences accidental bodily injury or sickness that is life-threatening, requires hospitalization or requires care by you or your traveling companion
• Severe weather that would prevent a reasonable and prudent person from beginning or continuing on a trip (the weather must meet specific requirements regarding timing, location and effect on your trip)
• Named storm warning
• Change in military orders for you or your spouse
• A call to jury duty or a court subpoena that you can't postpone or waive
• Your or your traveling companion's permanent residence is uninhabitable, burglarized or damaged by fire or flood
• Your or your traveling companion's lodging at your destination becomes uninhabitable
• Your or your traveling companion's host at your trip's destination dies or is hospitalized
• A physician or a competent governmental authority having jurisdiction requires you or your traveling companion to quarantine due to health reasons
• You or your traveling companion miss at least 20% of your trip or the departure of a prepaid cruise or tour due to an organized strike affecting public transportation

Related: 6 lesser-known Chase Sapphire Reserve travel and shopping benefits

Additionally, Chase may provide trip cancellation coverage for the following events:

• Terrorist incident within 25 miles of your or your traveling companion's place of permanent residence within 30 days of your scheduled departure date
• U.S. government travel warning due to terrorism for the immediate vicinity of your or your traveling companion's place of permanent residence within 10 days of your scheduled departure
• Terrorist incident within 25 miles of an airport, booked lodging or destination host's location as listed on your itinerary within 30 days of your scheduled arrival
• U.S. government travel warning due to terrorism for a geographic area within 25 miles of an airport, booked lodging or destination host's location that's in effect within 30 days of your scheduled departure

Finally, Chase may provide trip interruption coverage for the following events:

• Terrorist incident within 25 miles of an airport, booked lodging or destination host's location as listed on your itinerary while on a trip
• A U.S. government travel warning due to terrorism for a geographic area within 25 miles of an airport, booked lodging or a destination host's location that is issued during your or your traveling companion's trip

Related: Your guide to Chase's trip insurance coverage

Excluded reasons for trip cancellation or interruption

However, you won't be eligible for reimbursement if any of the following directly or indirectly cause (or result from) the trip cancellation or interruption:

• A change in plans, financial circumstances and any business or contractual obligations
• A preexisting condition or any other event that occurs or commences before the trip's initial deposit date or booking date
• Any loss due to voluntarily surrendering unused vouchers, tickets, credits, coupons or travel privileges from the travel supplier before their expiration date
• Travel after the 26th week of pregnancy, travel when any multiple pregnancy occurs before the initial deposit date or booking date of the trip, or travel during any pregnancy associated with an assisted reproductive program
• Any loss for any trip booked while on a waiting list for specified medical treatment or booked to obtain medical treatment
• Disinclination to travel due to civil unrest
• Failure to obtain necessary visas, passports or other documents required for travel
• Commission or attempted commission of any illegal act
• Suicide, attempted suicide or intentionally self-inflicted injury
• Being under the influence of any narcotic, legal recreational marijuana or other controlled substance at the time of a loss (except if the narcotic or other controlled substance is taken as prescribed by a physician)
• Disinclination to travel, a country closing its borders or a travel supplier canceling or changing travel arrangements due to an epidemic or pandemic
• Default of the common carrier resulting from financial insolvency or financial insolvency of a travel agency, tour operator or travel supplier
• War, undeclared war, civil war, insurrection, rebellion, revolution, warlike acts by a military force or personnel, any action taken in hindering or defending against any of these, the destruction or seizure of property for a military purpose or any consequences of any of these acts (war does not include terrorism)

Additionally, Chase won't provide trip cancellation coverage for trips booked to any area associated with terrorist activity. Plus, trip interruption coverage won't be provided for loss caused by or resulting from:

• Travel arrangements that a travel supplier cancels or changes unless the cancellation results from severe weather or an organized strike affecting public transportation
• Any terrorist incident or travel warning within 25 miles of your or your traveling companion's place of permanent residence within 30 days before the initial deposit date or booking date of the trip
• A terrorist incident within 25 miles of an airport, booked lodging or destination host's location within 30 days of your initial deposit date or booking date of the trip

Related: Should you get travel insurance if you have credit card protection?

What expenses are covered?

In general, Chase will only reimburse you for eligible nonrefundable, prepaid travel expenses charged by a travel supplier or redeposit fees imposed by a rewards program administrator. However, for trip interruption, Chase may also reimburse you for the following:

• Change fees
• Costs to return a rental vehicle to the closest rental agency
• Costs to return your vehicle to your closest leased or owned residence
• Ground transportation expenses up to $250 to directly transport you for necessary medical treatment (excluding transportation in vehicles operated by a medical facility or specifically designed to transport sick or injured individuals)
• Prepaid, unused and nonrefundable land, air or sea arrangements (if you must postpone a trip due to a covered loss and set a new departure date)

But, if your trip cancellation or interruption results in a credit from a travel supplier, you will not receive any payment for that portion of the eligible travel expenses until the credit expires. And additional transportation expenses will not be reimbursed, including the difference in cost between the original fare or any new fare to return home or rejoin the trip.

Official application link: Chase Sapphire Reserve Official application link: Chase Sapphire Preferred Card Official application link: United Club Infinite Card Official application link: IHG One Rewards Premier Credit Card Official application link: World of Hyatt Credit Card Official application link: Ink Business Preferred Credit Card

Other select Chase credit cards

Several other Chase cards, including the United Explorer Card , Chase Freedom Flex and Chase Freedom Unlimited , also provide trip cancellation and interruption insurance.

However, these cards have far fewer covered expenses than the Chase cards discussed in the previous section. In particular, these cards only cover nonrefundable prepaid passenger fares.

The Chase Freedom Flex guide to benefits , for instance, covers you in similar cases as the more premium Chase cards above:

• Nonrefundable prepaid travel expenses charged by a cruise line, airline, railroad or another common carrier
• Change fees to a travel supplier (if you interrupt your travel instead of canceling)
• Redeposit fees to a rewards program administrator
• Ground transportation expenses up to $250 for transport to necessary medical treatment (excluding transportation in vehicles operated by a medical facility or specifically designed to transport sick or injured individuals; only for trip interruption)
• Prepaid unused nonrefundable land, air or sea arrangements (if you must postpone a trip due to a covered loss and set a new departure date)

Chase may reimburse you up to $1,500 per person per trip. However, there is a reimbursement cap of $6,000 for all covered persons on the same trip.

Related: Here's why 1 TPG staffer buys an annual travel insurance policy, even though his credit cards offer travel protections

Capital One Venture X Rewards Credit Card

You can get up to $2,000 per insured person in trip cancellation and interruption protection when you use the Capital One Venture X to pay for nonrefundable common carrier tickets.

Your spouse or domestic partner and your dependent children are eligible for coverage when you pay for the entire cost of common carrier transportation (less redeemable certificates, vouchers or coupons) with your Venture X account.

The list of eligible trip cancellation or interruption events for coverage is short and simple with the Venture X. You may be covered if one of the following applies:

• You or an immediate family member dies or experiences accidental bodily injury, disease or physical illness that prevents you from traveling (as verified by a physician)
• Your common carrier defaults as a result of financial insolvency

Related: Does paying the taxes and fees on award flights trigger trip protections?

Even if one of the above losses applies, you won't be covered if any of the following caused or led to the loss:

• A preexisting condition
• Accidental bodily injuries from participation in interscholastic or professional sports events, racing or speed contests or uncertified scuba diving
• Cosmetic surgery (unless necessary due to a covered loss)
• Being under the influence of drugs (except as prescribed by a physician) or alcohol
• Traveling against the advice of a physician, while on a waiting list for specified medical treatment, to obtain medical treatment or in the third trimester (seventh month or after) of pregnancy
• Suicide, attempted suicide or intentionally self-inflicted injuries
• Declared or undeclared war (war does not include acts of terrorism)
• An insured person's emotional trauma, mental or physical illness, disease, pregnancy, childbirth or miscarriage, bacterial or viral infection or bodily malfunctions (except physical illness or disease which prevent travel and bacterial infection caused by accident or from accidental consumption of a substance contaminated by bacteria)

Related: 7 times your credit card's travel insurance might not cover you

The Venture X's trip cancellation and interruption protection won't cover as much as the premium Chase cards discussed above. According to the Venture X guide to benefits , Capital One will only reimburse up to $2,000 per insured person for the following:

• Your nonrefundable common carrier ticket (but only once any unused credit voucher you get from the common carrier expires)
• Change or cancellation fees on common carrier tickets

Learn More: Capital One Venture X

Select American Express cards

Some Amex cards offer trip cancellation and interruption insurance of up to $10,000 per trip (up to $20,000 per card per 12 consecutive months). Here's a list of some of these cards:

• The Platinum Card from American Express * (including most Amex Platinum varieties )
• The Business Platinum Card® from American Express *
• Delta SkyMiles® Reserve American Express Card *
• Delta SkyMiles® Reserve Business American Express Card *
• Marriott Bonvoy Brilliant® American Express® Card *
• Hilton Honors American Express Aspire Card *

The information for the Hilton Aspire Amex Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.

You can find benefit guides for these cards on Amex's website .

You, your family members and your traveling companions may be covered when you charge the full cost of round-trip common carrier transportation to an eligible Amex card. You'll also get coverage when you use an eligible Amex card in combination with Membership Rewards points or redeemable certificates, vouchers, coupons or discounts awarded from a loyalty program.

For coverage purposes, round-trip travel may consist of one-way tickets or a combination of round-trip and one-way tickets.

Related: Which is the best American Express credit card for you?

Based on the benefits guide for the above-mentioned Amex cards, covered losses include trip cancellations or trip interruptions that result from the following:

• Accidental bodily injury, death or sickness (including of a covered traveler's family member)
• Inclement weather that would prevent a reasonable and prudent person from traveling or continuing on a trip
• Change in military orders (including of a covered traveler's spouse)
• Terrorist action or hijacking
• Call to jury duty or subpoena by the courts that can't be postponed or waived
• A dwelling that becomes uninhabitable
• Quarantine imposed by a physician for health reasons

Related: Should you purchase travel insurance for your vacation rental?

For Amex's trip cancellation and interruption insurance, coverage does not apply to any accident, accidental bodily injury or loss caused by or resulting directly or indirectly from the following:

• Preexisting conditions
• Suicide, attempted suicide or intentionally self-inflicted injury by the traveler
• A declared or undeclared war
• Mental or emotional disorders (unless hospitalized)
• Participation in a sporting activity (with a salary or prize money) by the traveler
• Intoxication by the traveler at the time of an accident (as defined by the laws of the location where the accident occurs)
• The traveler is under the influence of any narcotic or other controlled substance at the time of an accident (unless taken as prescribed by a physician)
• Commission or attempted commission of any illegal or criminal act by the traveler
• The traveler parachutes from an aircraft or engages or participates in a motorized vehicular race or speed contest
• Dental treatment, except as a result of accidental bodily injury to sound, natural teeth
• Any nonemergency treatment, surgery or routine physical examination
• Hearing aids, eyeglasses or contact lenses
• The traveler is incarcerated
• Loss due to intentional acts by the traveler
• Financial insolvency of a travel agency, tour operator or travel supplier

Related: Will your travel insurance cover you in case of vendor bankruptcy?

If a covered loss causes you to cancel your trip, Amex may reimburse you for the nonrefundable amount you paid to a travel supplier with your eligible card.

However, suppose a covered loss causes you to interrupt your trip. In that case, Amex may reimburse you for the nonrefundable amount paid to a travel supplier with your eligible card for the following:

• The forfeited, nonrefundable, prepaid land, air and sea transportation arrangements that eligible travelers missed
• Additional transportation expenses incurred by eligible travelers, less any available refunds (not to exceed the cost of an economy-class ticket by the most direct route to rejoin the trip or return to the trip's origin)

Now, suppose a covered loss causes you to temporarily postpone transportation by a common carrier for a covered trip and set a new departure date. In that case, Amex will reimburse you for the following:

• Additional expenses incurred to purchase tickets for the new departure (not to exceed the difference between the original fare and the economy fare for the rescheduled trip by the most direct route)
• Unused, nonrefundable land, air and sea arrangements paid to a travel supplier

Official application link: The Platinum Card from American Express Official application link: The Business Platinum Card from American Express Official application link: Delta SkyMiles Reserve American Express Card Official application link: Delta SkyMiles Reserve Business American Express Card Official application link: Marriott Bonvoy Brilliant American Express Card

Visa Infinite cards

Although some Visa Infinite cards offer their own trip cancellation and interruption insurance, all Visa Infinite credit cards issued by U.S. banks provide a basic level of protection.

Visa Infinite cards offer trip cancellation and interruption protection covering the cardholder (you) and your immediate family when you purchase common carrier travel with your card. This benefit can reimburse up to $2,000 per trip for nonrefundable common carrier fares if you must cancel or interrupt your trip for a covered reason.

You can see a quick overview of the Visa Infinite protections on Visa's website . However, your card's guide to benefits will have the full details.

Related: How to choose the best Visa card for you

Who is covered?

Who is covered by credit card trip cancellation and interruption insurance varies greatly. For example, eligible premium Chase cards cover the cardholder and immediate family members when the cardholder pays for all or a portion of a trip with their card account or rewards associated with their account. For these cards, an immediate family member is someone with any of the following relationships to the cardholder:

Spouse, and parents thereof; sons and daughters, including adopted children and stepchildren; parents, including stepparents; brothers and sisters; grandparents and grandchildren; aunts or uncles; nieces or nephews; and Domestic Partner and parents thereof, including Domestic Partners or Spouses of any individual of this definition.

Immediate family members also include legal guardians or wards for premium Chase cards. And the guide to benefits for the Chase Sapphire Preferred notes that immediate family members do not need to travel with the cardholder for benefits to apply.

On the other hand, eligible American Express cards cover the cardholder, their family members and traveling companions. The guide to benefits for eligible Amex cards defines a traveling companion as "an individual who has made advanced arrangements with you or your Family Members to travel together for all or part of a Covered Trip" and family members as:

A spouse, Domestic Partner, or unmarried dependent child up to age 19 (or under age twenty-six (26) if a full time student at an accredited college or university).

So although Amex will cover traveling companions, you'll need to charge their common carrier fares to your eligible Amex card. On the other hand, Chase doesn't cover traveling companions but does provide a broad interpretation of family and doesn't require round-trip common carrier travel.

Related: Does credit card travel insurance cover authorized users?

How do I file a trip cancellation or trip interruption insurance claim?

• Contact your issuer: Call your credit card's benefits administrator or start a claim online. Even if you believe your insurance will cover you after reading your card's guide to benefits, it is usually a good idea to call the number on the back of your card. Doing so will let you ensure you're covered, learn about deadlines for making your claim and determine what documents you'll need to collect.
• Submit on time: Most claims must be made within 20-60 days of the cancellation to be eligible for reimbursement, depending on your specific card issuer's guidelines.
• Present evidence: After you present your claim, a benefits administrator will give you further instructions to file your claim. It'll help to submit physical documentation with your claim (such as receipts, doctor's notes and weather advisories), plus anything else that can help validate your claim.

A benefits administrator can usually walk you through specific steps to make your claim. Luckily, many card issuers also allow you to make claims online, so you may not even need to hop on the phone to send any physical documents.

Related: Comparing travel protections with the Chase Sapphire Reserve and Amex Platinum

Bottom line

The trip cancellation and interruption insurance provided by select cards can come in handy when something unexpected forces you to cancel or interrupt a trip.

However, there are many exclusions. So it pays to read the guide to benefits on your favorite cards. By doing so, you can determine the best card for booking flights and consider whether it's better to rely on the travel insurance provided by your card or purchase travel insurance .

For Capital One products listed on this page, some of the above benefits are provided by Visa® or Mastercard® and may vary by product. See the respective Guide to Benefits for details, as terms and exclusions apply.

Additional reporting by Ryan Wilcox and Emily Thompson.

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• What are the Costco Visa travel benefits

What are the Travel Benefits of the Costco Anywhere Visa® Card by Citi?

Exclusively for Costco members, the Costco Anywhere Visa Card by Citi offers cash back on all purchases and additional cash back on categories such as eligible gas and EV charging, restaurants and eligible travel and purchases from Costco and Costco.com. Cardholders also enjoy access to Citi Entertainment ® .

These benefits and more can make the Costco Anywhere Visa a great card for travel. Let’s look at how it works.

Cash back rewards on travel

Cardholders earn unlimited 3% cash back at restaurants and eligible travel purchases. This can include airfare, hotel stays, car rentals, travel agencies, cruises and Costco travel.

Cardholders can also make the most of road trips and vacation car rentals with 4% cash back on eligible gas and EV charging transactions for the first $7,000 every year. After the first $7,000, cardholders continue to earn 1% cash back in these categories.

Other travel benefits

Cardholders can also get access to services and benefits like:

• Travel and emergency assistance
• Worldwide car rental insurance
• Travel accident insurance
• Roadside assistance dispatch service
• Zero foreign transaction fees 1

Terms, conditions and exclusions apply, please see here for more information.

These services and benefits help take the stress out of travel so you can enjoy a worry-free, relaxing vacation.

Access to Citi Entertainment

Citi Entertainment opens the door to popular experiences, such as concerts, sporting events and dining.

With the Costco Anywhere Visa Card by Citi, cardmembers can get special access to purchase tickets to thousands of events, including presale tickets and exclusive experiences for some of the most anticipated concerts, sporting events and dining experiences.

Whether you want to attend a local event while on vacation or plan a trip around a concert, your Costco Anywhere Visa® Card by Citi can enhance your travel with special entertainment experiences.

1 Important Pricing & Information

Disclosure : This article is for educational purposes. It is not intended to provide legal, investment, or financial advice and is not a substitute for professional advice. It does not indicate the availability of any Citi product or service. For advice about your specific circumstances, you should consult a qualified professional.

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Understanding the Travel Benefits Your Credit Card Offers

Whether you’re travelling for work or play, there is a possibility of risk when venturing away from home. From losing luggage or scratching the rental vehicle, to injuring yourself or falling sick, the travel benefits included with your TD credit card can help you travel prepared.

How Credit Card Travel Benefits can help you

Travel prepared with the travel benefits on your TD credit card. Depending on the TD credit card, travel benefits could include:

• Travel Medical Insurance 1
• Trip Cancellation / Trip Interruption Insurance 2
• Delayed and Lost Baggage Insurance 3
• Flight/Trip Delay Insurance 3
• Common Carrier Travel Accident Insurance 4
• Auto Rental Collision / Lost Damage Insurance 5
• Emergency Travel Assistance Services 6
• Hotel / Motel Burglary Insurance 7

How do the travel benefits on my credit card work?

Credit card travel benefits can work in many ways. For example, they may:

Provide insurance for travel expenses Depending on the travel benefits included with your TD credit card, you may be insured for certain travel related expenses (i.e. car rentals) and you could also be insured in certain situations (i.e. medical emergencies).

Come with additional Travel Medical Insurance Timeframes vary depending on your age, the length of the trip and the type of credit card.

Make it easier to make a claim In the event of a claim, you’ll want to contact our claims administrator to initiate your claim. It helps to have all your receipts available during this process.

What coverage do I have with my credit card travel benefits?

Depending on the credit card you have, you could be eligible for a range of coverages, from trip cancellations, to lost baggage, to car rental accidents. Check your TD credit card travel insurance benefits  here . It is important to read your  certificate of insurance  to understand which coverages you have with your credit card.

Benefits of having Credit card travel Insurance

There are a number of scenarios when having travel benefits on your credit card may be beneficial.

Your family vacation

It’s your first family trip, your flight’s been cancelled, and you’ve missed your connection. Fortunately, Trip Cancellation Insurance 2  may provide coverage for the cost of your required hotel room.

Lost luggage? No worries.

Imagine finally being able to travel only to then lose your luggage. Thankfully, Delayed and Lost Baggage insurance 3  can help cover a portion of the loss.

Your business trip

While driving to your annual sales meeting, you get into a minor collision and damage the rental vehicle. Thankfully, your Auto Rental Collision/Loss Damage Insurance 5  could help you get back on your way.

How to get started

If you love to travel the world and experience new places and cultures, a TD® Aeroplan® Visa* Credit Card might be for you.

• Travel Rewards

TD Travel Rewards Cards let you earn points on everyday purchases that can be redeemed for flights, hotels and much more.

Earn cash back on purchases, which can be redeemed whenever you want – for what is most essential to you.

Browse All Credit Cards

Explore our Canadian credit card accounts to see which one is right for you.

See you in a bit

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1  Underwritten by TD Life Insurance Company. Medical and claims assistance, claims payment and administrative services are provided by our Administrator. Benefits, features and coverages are subject to conditions, limitations and exclusions, including a pre-existing condition exclusion, that are fully described in the Certificates of Insurance included with your TD Credit Cardholder Agreement. Note that this insurance offers different benefits, with different terms and conditions, then the optional Travel Medical Insurance that may be medically underwritten and is available for purchase to all TD customers, which you may be eligible to top up with. The day of departure from and the day of return to your province or territory of residence each count as one full day.

2  Underwritten by TD Life Insurance Company (for medical covered causes) and TD Home and Auto Insurance Company (for non-medical covered causes). To be eligible for this insurance, at least 75% of your trip cost must be paid for using your TD Credit Card and/or Aeroplan points. Benefits, features and coverages are subject to conditions, limitations and exclusions, including a pre-existing condition exclusion, that are fully described in the Certificate of Insurance included with your TD Credit Cardholder Agreement. Note that this insurance offers different benefits, with different terms and conditions, than the optional Trip Cancellation and Trip Interruption Insurance that is available to all TD customers.

3  Underwritten by TD Home and Auto Insurance Company. To be eligible for this coverage, at least 75% of your trip cost must be paid for using your TD Credit Card and/or associated Aeroplan points. Benefits, features and coverages are subject to conditions, limitations and exclusions that are fully described in the Certificate of Insurance included with your TD Credit Cardholder Agreement.

4  Underwritten by TD Life Insurance Company. To be eligible for this coverage, your trip must be paid for in full using your TD Credit Card and/or Aeroplan points. Benefits, features and coverages are subject to conditions, limitations and exclusions that are fully described in the Certificate of Insurance included with your TD Credit Cardholder Agreement.

5  Underwritten by TD Home and Auto Insurance Company. Car rentals must be charged in full to the Card and/or associated Aeroplan points, cannot exceed 48 consecutive days and the rental agency’s Collision Damage Waiver(CDW) coverage must be declined by the Cardholder. Please note, in some jurisdictions, rental agencies may require you to purchase the CDW coverage from them — it is important to call before booking your car rental to confirm their insurance requirements. Refer to the Auto Rental Collision/Loss Damage Insurance section of your TD Credit Cardholder Agreement for rental exclusions and further details.

6  Provided by our Administrator under a service agreement with TD Life Insurance Company. This is not an insurance benefit but assistance services only.

7  Insurance coverages are underwritten by American Bankers Insurance Company of Florida (ABIC) under Group Policy TDA112020. Benefits, features and coverages are subject to conditions, limitations and exclusions that are fully described in the Certificates of Insurance included with your TD Credit Cardholder Agreement. ABIC, its subsidiaries, and affiliates carry on business in Canada under the name of Assurant ®. ®Assurant is a registered trademark of Assurant, Inc.

See Air Canada and Aeroplan trade-mark ownership details.

* Trademark of Visa Int., used under license.

® The TD logo and other trademarks are the property of The Toronto-Dominion Bank or its subsidiaries.

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What does chase freedom® travel insurance cover.

The Chase Freedom ® family of cards come with several attractive features, such as 1.5% cash back on purchases. But did you know that Freedom cards also come with travel insurance benefits that can help you book a vacation with greater peace of mind?

It's true, common carrier expenses such as a plane ticket or cruise line booking can be reimbursed — if certain covered situations arise that interrupt your vacation or force the cancellation of your reservation. Read on to learn more about these benefits, as well as some important facts to know before you purchase your next vacation using your Freedom card.

Do Chase Freedom credit cards come with travel insurance?

All three currently issued Freedom cards: Chase Freedom Unlimited ® , Chase Freedom Flex ® and Chase Freedom Rise ® offer their cardmembers basic travel insurance covering trip interruption or cancellation. This covers certain ‘‘what if’’ situations that may impact your travel plans, providing reimbursement after a claim is filed and processed.

For the Freedom family of cardmembers, the maximum amount of this reimbursement benefit is up to $1,500 per cardmember, their immediate relative or domestic partner. The maximum reimbursement benefit per trip is $6,000.

In order to be covered, the flight or cruise trip must be paid in full or partially using your Chase Freedom card or accumulated Ultimate Rewards ® . Immediate family members do not necessarily need to be traveling with the Freedom cardmember who booked the trip for the trip interruption or cancellation benefit to apply.

What’s the difference between trip interruption and trip cancellation?

Trip interruption insurance is a form of reimbursement for unused, prepaid and non-refundable travel expenses if a trip needs to be cut short by covered situations that come up during or after departure.

Trip cancellation insurance is a pre-departure benefit that can reimburse trip costs if a traveler needs to cancel their trip altogether due to unforeseeable and non-refundable circumstances.

There can be some subtle differences between the coverage provided in trip interruption versus cancellation insurance-covered situations. For more information, consult your Chase Freedom Guide to Benefits. The following is a summary of some applicable trip interruption or cancellation situations:

What is covered by Chase Freedom’s travel insurance?

The Chase Freedom card may cover trip interruption or cancellation from:

• Hurricanes, tornadoes, or other severe weather either impacting the point of origin or destination of your trip, as well as the airspace or route between the two points, that causes the cessation or cancellation of service by the airline or another type of common carrier, such as a cruise line. This also applies to hotels and resort destinations you may have booked when they are impacted by severe storms.
• Accidental bodily injury , or a severe illness prior to or during a trip that impacts the cardmember traveler, their traveling spouse or domestic partner, or their immediate relative—see cardmember Benefits Guide for details
• An organized strike impacting the common carrier (airline) or public transportation that causes you or your spouse or domestic partner to miss at least 20% of your booked itinerary
• A change in military orders for you, your spouse or domestic partner that requires you to cut short or cancel your trip

What’s not covered by Chase Freedom travel insurance

The following is a short list of common exclusions from Chase Freedom travel insurance:

• Trip interruption and cancellation insurance does not apply to trips lasting more than 60 days
• Trip interruptions or cancellations caused by the financial insolvency of a booked airline, tour operator or travel agency
• Any pre-existing medical conditions are not covered

Please note that these benefits are payable over and above any amount due from valid or collectible insurance, such as a travel insurance policy you may have taken out from an insurance company to insure you trip. Please also be aware that these benefits will not apply if you fail to contact the common carrier such as an airline and address any compensation you may be owed from the airline. Nor do these benefits apply to a voluntary situation when a cardmember accepts compensation in miles from an overbooking airline to take a later flight.

What Travel and Emergency Assistance Services are available to Chase Freedom cardmembers?

Chase through its Benefits Administrator offers a Travel and Emergency Assistance line that can be reached 24 hours a day, 365 days a year. This helpline can assist you with pre-trip information about your destination, such as currency exchange rates and the required visas and immunizations to visit a country. The Travel and Emergency Assistance help line can also assist with certain stressful situations that can arise while traveling in a foreign country, such as:

• Medical referral assistance to hospitals, doctors and dentists
• Legal referral assistance
• Arranging for emergency ground transportation to leave the country

Although the Travel and Emergency Assistance helpline can direct you to legal, medical, dental and transportation providers in the foreign country you are visiting, all costs associated with these services will be your responsibility.

Chase Freedom card coverage benefits for rental cars

The Chase Freedom Auto Rental Collision Damage Waiver (ARCDW) that comes with your Chase Freedom card can reduce some of the stress involved in renting a car, by offering some protection against damage or theft to domestic rental cars. Your cardmember benefit also can provide primary coverage for damage or theft to international car rentals. Note that in order for this coverage to apply, you must waive the rental car company’s own collision damage waiver coverage when reserving your vehicle and picking it up at the rental car counter.

Car rentals that last more than 31 days, as well as high-performance or luxury cars and boat rentals are not covered. Rental car provider, country and vehicle type restrictions apply—see your Guide to Benefits terms and conditions for details.

If there’s been a collision damaging your rental car, please report the damage to the rental car company before contacting the Benefits Administrator.

How to file a Chase Freedom travel insurance claim

If your flight or cruise line trip is interrupted or cancelled, contact the common carrier first to see if they can address the situation first, before contacting the Benefits Administrator.

In order to qualify for these benefits and file a claim for an interrupted or cancelled trip with the Benefits Administrator, you must:

• Take action within 20 days of your trip being cancelled or interrupted, by calling the Benefit Administrator using the number on the back of your card, or logging on to eclaimsline.com
• Provide the Freedom card statement for the travel expenses charged and any necessary documentation from your trip, such as your travel itinerary, unused or cancelled flight plane tickets or medical treatment records
• Submit all documentation requested by the Benefits Administrator within 90 days of your interrupted or cancelled trip

Final thoughts: What to know before you go

The trip interruption and cancellation insurance coverage that comes with booking holiday travel or vacations using your Chase Freedom card shouldn’t be viewed as a replacement, but as a supplement to any travel insurance policies you may purchase through an insurance company. Researching and purchasing a travel insurance policy is highly recommended if you plan to travel internationally for more than several weeks. Exclusions apply for trips that exceed 60 days duration — see your cardmember Benefits Guide for details.

Knowing that help is just a phone call away can be a relief when you are traveling to an unfamiliar destination or a foreign country. So too can be knowing you have collision damage coverage when renting a car in the U.S. or abroad using your Chase Freedom credit card.

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Free comprehensive travel insurance now available on the Latitude 28° Global Platinum Mastercard®

Latitude Financial today launched free comprehensive travel insurance for Latitude 28° Global Platinum Mastercard ® customers and their eligible family members, providing benefits if they contract COVID-19 while travelling.

For a limited time until 31 March 2022, customers booking travel will automatically unlock free domestic and comprehensive international no-excess travel insurance when they spend $1,000 or more on flights using their Latitude 28° Global.

The free comprehensive international protection includes Travel Accident, Travel Medical Benefits, Trip Inconvenience Protection, Baggage Protection and Assistance Department Services. 

The coverage related to contracting COVID-19 includes:

• covered medical expenses of up to $700,000 per person if you contract COVID-19 during an overseas covered trip and require treatment;
• non-refundable travel and accommodation deposits if you contract COVID-19 and a doctor certifies you unfit to commence or continue a covered trip;
• administrative costs of postponing a covered trip if just before departure COVID-19 forces you into compulsory quarantine.
• travel disruption due to border closures, such as the cost of additional accommodation or missed flights;
• additional costs due to quarantine.

“Travel is particularly important to our Latitude 28° Global customers and after almost two years of closed borders we are excited to support their adventures by providing comprehensive travel insurance for a limited period, on top of no annual fee and no international transaction or currency conversion fees.”

The coverage is activated for 12 months from the initial purchase of $1,000 or more on flights booked directly with an airline or travel agent in a single transaction. Other trips within this period can be covered if the entire cost of all flights is paid on Latitude 28° Global. These trips are covered if they’re up to 180 days long and completed within the original 12-month period.

For more details on the coverage in this comprehensive travel insurance, full policy details (including the terms, conditions, limits and exclusions) are available at www.28degreescard.com.au/insurance

The launch of free comprehensive travel on Latitude 28° Global, which has no annual fees, comes ahead of an expected travel boom this summer and across 2022.

Google statistics show searches for the term “travel insurance” in Australia reached a 12-month high in November as Australians seek to protect their plans.

A Latitude survey has found Australians want to travel in greater numbers than ever as borders reopen, with as many as 80 per cent planning a trip this summer.

Catching up with family and friends is the principal driver of people’s holiday plans, with the survey of 1000 Australians showing 91 per cent of respondents are looking forward to connecting with loved ones.

Holiday makers are also wanting adventure after two years of COVID-19 disruption spent in the sanctuary of their home. Seventy-six per cent of travellers are seeking active holidays, particularly where they can experience the great outdoors.

While most Australians are planning domestic travel (79 per cent), half of 18-44 year olds surveyed want to travel overseas as soon as they can, especially as more international destinations open up to fully vaccinated travellers.

Media contact

Mark Gardy [email protected] +61 412 376 817

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Complimentary international travel insurance

Check your eligibility and policy coverage or make a claim on your complimentary international travel insurance through Allianz Global Assistance (AGA).

Changes effective 1 November 2023

Please read this summary of changes to understand how it will affect your complimentary card insurance policy.

Key features

If your NAB card offers complimentary international travel insurance, here are a few reasons to use that feature.

Simple claims process

Make a claim online, even if you’re overseas.

Simple eligibility check

With  Allianz Global Assistance’s eligibility portal , opens in new window , you can easily check if your card is eligible for up to five complimentary insurances including international travel insurance (for persons aged under 81 years).

No need to get a quote

Your insurance is complimentary with eligible NAB cards, so no need to get quotes or apply.

Eligible NAB cards

The following NAB cards include complimentary international travel insurance.

On sale cards

• NAB Qantas Rewards Signature Card
• NAB Qantas Rewards Premium Card
• NAB Rewards Signature Card
• NAB Rewards Platinum Card
• NAB Low Fee Platinum Card
• NAB Platinum Visa Debit Card

Off sale cards

• NAB Premium Card
• NAB Velocity Rewards Premium Card
• NAB Flybuys Rewards Card
• NAB Low Rate Platinum Card
• NAB Qantas Plus Card

Eligible purchases

To be eligible, you’ll need to reside in Australia and:

• charge at least $500 of your prepaid travel costs to the accountholder’s card account before leaving Australia
• have a return overseas travel ticket before leaving Australia
• be aged under 81 years at the time you become eligible for the cover by meeting the conditions above.

You can check if you are eligible for complimentary insurance by using the Allianz Global Assistance eligibility portal , opens in new window .

Policy coverage

The below is a limited summary only. Terms, conditions, exclusions, limits, sub-limits and excesses apply.

You, your spouse and your dependants may be covered by this policy if the eligibility criteria is met. Eligibility criteria, terms, conditions, exclusions, limits and applicable sub-limits apply.

For the full list of benefits and the terms, conditions, exclusions, limits, applicable sub-limits and excesses that apply, please read the  NAB Card Insurance Policy Information Booklet Effective 1 November 2023 (PDF, 489KB) , opens in new window .

What may be covered

Below is a limited summary only. For the full list of benefits and the terms, conditions, exclusions, limits, applicable sub-limits and excesses that apply, please read the  NAB Card Insurance Policy Information Booklet Effective 1 November 2023 (PDF, 489KB) , opens in new window .

Here are examples of what this insurance is designed to cover for eligible customers.

For people aged under 81 years

The below information is a limited summary only and are subject to applicable terms, conditions, exclusions, limits, sub-limits and excesses that may apply.

overseas emergency assistance and medical expenses

accidental death and loss of income

cancellation

travel delay and alternative transport expenses

luggage and luggage delay

rental vehicle excess

personal liability

Epidemic and pandemic cover

Below is a limited summary only and are subject to applicable terms, conditions, exclusions, limits, sub-limits and excesses that may apply.

COVID-19 cover may be available under selected sections of the international travel insurance section.

For more information about epidemics and pandemic coverage (such as COVID-19), please read the  NAB Card Insurance Policy Information Booklet effective 1 November 2023 (PDF, 489KB) , opens in new window .

If, during the period of cover available, you (including your spouse and/or dependants who are eligible for cover) are positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, such as COVID-19, cover may be available to you under the following sections:

1.1 Overseas Emergency Assistance (including Medical Evacuation and Repatriation)

1.2 Overseas Emergency Medical

2.1 Cancellation

3.1 Additional Expenses

If your travel companion is positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, such as COVID-19, which impacts your journey, cover may be available to you under the following sections: 

2.1 Cancellation 

Terms, conditions, exclusions, limits and applicable sub-limits apply. Please read the  NAB Card Insurance Policy Information Booklet effective 1 November  2023 (PDF, 489KB) , opens in new window  including Part D – General Exclusions and the exclusions set out in each of the above sections.

What isn’t covered

Below is a limited summary only.

For the full list of benefits and the terms, conditions, exclusions, limits, applicable sub-limits and excesses that apply, please read the  NAB Card Insurance Policy Information Booklet effective 1 November 2023 (PDF, 489KB) , opens in new window .

Examples of what’s not covered include claims arising directly or indirectly because of:

• any pre-existing medical condition of any person including you, your travel companion or a relative unless Allianz Global Assistance has confirmed in writing to you that the pre-existing medical condition causing your claim is covered by the Group Policy. Before going overseas, you can apply for assessment of whether your pre-existing medical condition is covered by the group policy online or over the phone. If after assessment, Allianz Global Assistance confirm to you that your pre-existing medical condition is covered by the group policy, you will need to pay an administration fee of $75.
• childbirth at any gestation (except when arising from an injury or sickness) and pregnancy related sickness if you have had complications in your pregnancy before you became eligible for cover  
• your participation in any dangerous activities or your exposure of yourself to danger unless in an attempt to preserve your life or the life of another person

Other complimentary insurances

If you have an eligible NAB card, and make an eligible purchase, these complimentary insurances are also available.

Complimentary domestic travel insurance

Learn what you need to know about your domestic travel insurance.

Complimentary rental vehicle excess insurance in Australia

How to make a claim, check eligibility and understand your policy.

Complimentary extended warranty insurance

Learn about policy coverage, eligibility and the simple claims process for your extended warranty insurance.

Complimentary purchase protection insurance

What you need to know about your policy coverage, eligible purchases and claims.

How to make a claim

If you’re making a claim on your travel insurance, the easiest way to claim is by using the online claims portal. For claims relating to any other type of cover (including domestic travel insurance), please contact our team via email or phone.

For claims relating to international travel insurance only , you can submit an online claim.

Download the relevant form and email our insurance provider Allianz Global Assistance.

Call Allianz Global Assistance (AGA)  Monday to Friday, 8:00am to 7:00pm (AEST/ADST) .

Australia:  1800 187 025

Emergency assistance is available 24 hours a day, seven days a week. Calls from mobiles, public telephones or hotel rooms may attract additional charges.

Australia:  1800 010 075

Overseas:  +61 7 3305 8800

Important Information

Terms and conditions.

This section contains Important Information relevant to the page you are viewing, but you can't see it because you have JavaScript disabled on your browser. Please enable JavaScript and come back so you can see the complete page. It's important that you read the Important Information in this section before acting on any information on this page.

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AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631, trading as Allianz Global Assistance (AGA), under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz), has issued an insurance group policy to National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian credit licence 230686 (NAB) which allows eligible persons to claim under it as third-party beneficiaries. 

Access to the benefit of cover under the NAB card insurances is available to eligible NAB cardholders and other eligible third-party beneficiaries by operation of s48 of the Insurance Contracts Act 1984 (Cth). Any advice on insurance is general advice only and not based on any consideration of your objectives, financial situation or needs. You must check whether or not it is appropriate, in light of your own circumstances, to act on this advice. The insurance is underwritten by Allianz. NAB is not the product issuer or insurer and neither it nor any of its related bodies corporate guarantee any of the benefits under this cover. If an eligible person wishes to claim any of these benefits, they will be bound by the eligibility criteria, terms, conditions, exclusions, limits and applicable sub-limits of the group policy set out in the  NAB Card Insurance Policy Information Booklet effective 1 November 2023 (PDF, 489KB) , opens in new window , which may be amended from time to time. For insurable events that occurred prior to 1 November 2023, please refer to the  NAB Card Insurance Policy Information Booklet dated 30 June 2022 (PDF, 604KB) , opens in new window .

For more information about the changes visit Information about changes to complimentary insurances .

• Entering, Transiting and Departing

• General Entry Requirements
• Visa Requirements
• Submit SG Arrival Card
• What you can bring
• Transfer of Remains for Cremation / Burial to Singapore
• Public Health Requirements
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• Woodlands and Tuas Checkpoints Traffic Updates
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• Use of QR Code for Immigration Clearance at Woodlands and Tuas Checkpoints
• Retrieve e-Pass Record
• Check the End of Your Stay
• Advice for Singapore Citizens Travelling Abroad/Returning to Singapore
• Child Born Overseas
• APEC Business Travel Card
• Apply for Overseas Automated Clearance
• Renunciation of Singapore Citizenship
• Check Re-Entry Permit Validity
• Renunciation of Permanent Residence
• Check if You Need an Entry Visa
• Seek Extension of Visit Pass
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• Delivering a Child in Singapore
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• Automated Clearance Initiative