deem travel software

The Essential Guide to Controlling Business Travel Costs

“Cost is a major factor for travel sourcing managers. The challenge for travel procurement is to balance cost control without negatively impacting the traveler experience or traveler safety.”

Corporate travel software and travelers

• Encourage savings
• Maintain negotiated rates
• Address travel loyalty programs
• Recoup unused airline tickets
• Build fewer sites: Single Site Builder
• What does sustainability mean in technology?
• Increase adoption

1. Encourage savings

Travel and expense management is never easy. Prices for flights change continually and rapidly. To help you get the best prices despite airfare volatility, Deem uses Google ITA search for flights. ITA software was built specifically to address the issue of finding the best prices for flights . Travelers are savvy shoppers when it comes to booking trips. Deem offers filters to help them shop smarter for their travel needs. Can they fly into any of the multiple airports in their destination city? Travel managers can determine whether alternate airports should be considered as part of the lowest fare measure. Deem's custom alternate airports feature can make it even easier: If they need to be between two major cities, Deem can be configured to show flight options for both cities so travelers don’t have to do another search to compare flights and prices. Or, can they add a stop on one or more segments? Travelers know these details can help them reduce costs and Deem has lots of ways to help them stay within your company’s budget.

• Technology-first: By making use of an easy, intuitive tool like Deem, companies save significantly by not having travelers need to call an agent for help, which can be much more expensive. Travelers can book and manage nearly everything about their trips themselves, through desktop or mobile devices.
• Pre-trip approvals: Travel managers can choose to make all trips actionable or only receive notifications on trips. Settings can be more or less restricted, helping manage trips in the way that best fits your needs.
• Policy controls: Deem’s flexibility means that policy controls can also be expanded or restricted as needed, using our single site builder functionality. Policy controls can vary by user type and even by route.

2. Maintain negotiated rates

Most travel managers are familiar with negotiating rates with suppliers to keep costs low. But being successful with obtaining and maintaining discounted rates requires some action on your part: you’ve got to have travelers adopt your company’s program and preferred partners. When they do, travel managers get better data and can negotiate better rates. Here’s how Deem helps:

• User experience: Deem was created using a human-centered design approach . This makes Deem intuitive to use, and as easy (or easier!) than many consumer apps travelers use in their personal lives. In fact, Deem routinely wins awards for its user experience. Because Deem feels familiar, looks beautiful, and is robust enough to book and manage even complex trips, travelers want to use Deem . So they’re happy to stay on platform.
• Content sources: Travel managers can provide travelers more options when they can include preferred vendors, Southwest Direct Access (SDA) and low-cost carriers, and Booking.com into their programs. So if travelers need that one hotel near corporate headquarters that’s only available through Booking.com, for example, they can still get there through Deem. It’s all in one platform for them.

• Policy indicators: Deem uses visual indicators to help guide travelers to stay in policy. These nudges include use of color, as in EcoCheck , where selecting a flight with fewer carbon emissions results in bright green and white images, or dull gray for flights with more CO2 emissions. Visual indicators also include dynamic site messaging (DSM) , a powerful and contextual way to identify the benefits of booking with preferred suppliers showing in their search results. If travelers select flights that aren’t in policy, Deem will identify that choice as out of policy and also recommend alternate options that are within policy.

3. Address travel loyalty programs

Travelers often want to book directly with suppliers so they can collect points to apply to upgrades. When travelers book directly your market share commitments are not met, even if travelers book your preferred airlines. This jeopardizes your ability to maintain or increase company discounts. This can also mean travelers spend more than necessary when they book their travel. It can even drive them off platform entirely, costing travel managers visibility and control of spending. But Deem stores all of your travelers’ loyalty memberships and applies them to trips. This makes it even easier for your team—they don’t have to search for long rewards numbers or worry about incorrect manual entries that might cost them points. Travelers always keep their rewards and travel managers get better compliance .

4. Recoup unused airline tickets

The pandemic caused a deluge of unused tickets. Airlines allowed companies to recover the cost, but companies can lose out when unused tickets are difficult to track. Enter Automatic Ticket Exchange in Deem. Other platforms require travelers to call their TMC to use those credits. That typically translates into higher fares plus higher transaction fees. But Deem lets travelers know if they have unused tickets as they’re booking their trips and automatically applies the credit to the new trip only when it can be used for the new itinerary. Travelers don’t have to make any extra effort and the company potentially saves millions of dollars per year.

Business travel software that makes it easier to travel anywhere.

• Reveal more ground travel expenses

5. Reveal more ground travel expenses

Today, when travelers book directly with ground suppliers, the expense is hidden until after the money is spent and after the travel manager gets their data. Now throw in last-minute ride hailing expenses, and you’re creating a complex arena for travel expenses that can potentially be time consuming and frustrating to unravel. And that’s for each traveler in your program. For companies with mature travel programs, especially, ground travel is a top area to examine to uncover savings . Ride hail was the most expensed item in business travel in 2019. It’s a popular and often efficient mobility option, but it stays hidden from travel managers until after the trip is completed and expensed. Deem brings this mobility demand to light with a first-of-its-kind travel platform integration with Uber for Business . Now travel managers can better track spending and traveler mobility needs . Not to mention provide better duty of care, knowing where and when travelers are in a private vehicle. 

5. Build fewer sites: Single Site Builder

Travel programs can get very complex and Deem’s competitors are built to make companies build and pay for separate sites around many different business rules, including user group/type, integrating unique content, policy, payment, messaging, custom fields, and more. We believe travel technology should work for you and make your job as uncomplicated as possible. So, Deem’s site structure allows you to build everything on a single site . This means you’ll avoid the costly implementation and maintenance fees of supporting multiple, independent booking environments.

6. What does sustainability mean in technology?

Corporate finances are already being impacted by sustainability measures, leaving travel managers with even more new challenges, that is, both providing sustainable options for travelers as well as managing regulatory compliance as it keeps evolving. One of the best ways to optimize travel procurement is by “integrating sustainability and responsible sourcing metrics,” according to the IDC study . That same report also shows that “more than 80% [of survey participants] feel that incorporating responsible source principles will have a significant impact on procurement, including travel content and travel service providers.” So, how can travel managers balance sustainability goals with procurement goals ? By starting with EcoCheck , the feature in the Deem travel management software that provides carbon emissions data where travelers need it most—right in the app as they’re booking trips.

7. Increase adoption

Travelers prefer consumer booking platforms—they’re fast, intuitive to use, and consumers sometimes believe they can get better prices. They also see all trip results, with no one prioritizing suppliers or options based on unknown-to-them biases. But when travelers go off-platform, duty of care is harder or impossible to provide because you don’t know where travelers are. This is why we made Deem a traveler-centric booking platform . When travelers get the information and features they need combined with the beautiful and intuitive platform they want, they have less reason to go off platform and travel managers get higher adoption rates.

More Benefits

Integrate your travel management software with the expense platform your company needs

Track spending and improve forecasting

Minimize fraud

Maintain road warrior happiness with mobile-first and intuitive trip-booking technology

Make travel easier for everyone — Deem’s accessibility features meet the AA-level guidelines established by the Worldwide Web Consortium

Future-proof your corporate travel tech with the most innovative platform available

Recent awards at Deem

Let’s get started.

A detailed review of Deem's travel management software with pricing, comparisons to competitors, pros and cons, and FAQs.

Updated on January 6th, 2023

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Deem is a cloud-based travel management software platform designed to take the hassle out of business trips. The platform offers two products, Etta and EttaGo, to suit different company sizes and travel needs, and features a number of powerful tools and integrations to make business travel easier for both employers and employees.

Also Consider

Zoho expense.

Free plan for up to 3 users

Expense automation and customization

Robust integrations

At-a-Glance:

Founded in 1999, Deem has over two decades of experience in developing travel management software to help streamline the process of planning, booking, and managing business trips. Key features include a travel policy engine, health and safety travel information, and expense software integrations.

Deem does not readily disclose its pricing online, making it difficult to judge its affordability. However, the platform's global reach and comprehensive range of travel and expense management tools make it a valuable resource for both small-medium businesses as well as enterprise companies.

• Deem integrates with Google's ITA travel search technology to provide the most comprehensive travel options.
• The platform provides health and safety information to help guide travelers and mitigate risks associated with travel.
• Users can easily book flights, lodging, and car rentals all from the application.
• Employers can implement comprehensive travel policies to manage business trip expenses and compliance.
• The platform integrates with many expense management platforms, including Certify, Coupa, and Workday.
• Deem accommodates travelers in over 60 countries and supports 14 languages.
• Users benefit from negotiated rates through Deem's extensive partnerships.
• The platform features an easy-to-use mobile app for both iOS and Android.
• Users can access real-time travel information and expenses through the application.
• Deem does not disclose its pricing online.
• There is no free trial of Deem's software.

Reputation:

Reviews on G2 were mostly positive, with over 160 users giving the platform a 4.4-star rating. Reviewers cited the customer support, easy-to-use interface, customizability, and comprehensive integrations as highlights. The few negative reviews mentioned some technical issues with time outs and expense logging as shortcomings.

On the App Store , the platform received a 4.8-star rating, with users praising the speed and efficiency of the application. Reviewers enjoyed the travel stats and safety ratings, although some users complained about the application crashing.

Deem does not readily disclose its pricing online. Interested users should contact the company by phone or email for a quote.

Deem vs. SAP Concur:

Both SAP Concur and Deem cater to a global market and feature a range of third-party integrations to streamline the processes involved with business trips. Neither platform discloses its pricing online, but users benefit from a 15-day free trial of SAP Concur's software – a feature that Deem lacks. SAP Concur also offers 24/7 customer support.

Deem vs. SAP Concur Comparison:

Deem vs. egencia:.

Unlike Deem, Egencia features 24/7 global customer support and also offers an open API platform that allows users to customize the software to their needs, making it the more versatile platform. Both platforms are available in multiple languages, but only Deem features health and safety tips to help mitigate traveler risks.

Deem vs. Egencia Comparison:

Deem vs. tripactions:.

Neither TripActions nor Deem offer a free trial, but the former stands out as the more affordable option thanks to its free version. Both platforms feature multi-language capabilities, accounting integrations, and traveler safety information, but Deem's integration with Google's ITA technology may offer better travel and lodging options.

Deem vs. TripActions Comparison:

Key information:, news & activity:, what is deem.

Deem is a travel management platform that companies can use to simplify the process of arranging, booking, and managing business trips.

What does Deem cost?

What are some alternatives to deem.

• SAP Concur .
• TripActions .
• Travelstop .
• TravelBank .

Deem Reviews

Review Highlights

Overall rating, ratings breakdown, secondary ratings.

Ease-of-use

Customer Support

Value for money

Functionality

Pros and Cons

Have you used Deem and would like to share your experience with others?

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• 1,001-5,000
• 5,001-10,000
• Less than 6 months
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• More than 2 years

User Rating

All deem reviews.

1-25 of 25 Reviews

Verified reviewer

Hospital & Health Care , 51-200 employees

Used monthly for less than 12 months

OVERALL RATING :

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed April 2019

Traveling arrangements made easy

This is a very all inclusive program that making traveling for business easy! As a user I find this tool to be very intuitive and user friendly. With the ability to do everything from flights, lodging and rentals this all in one program is very easy and efficient. I would recommend this for any company !!

I don’t have any cons about this program. It’s very user friendly like any other travel site. You can refine you searches, add stops etc. really easy to use as an end user.

Leisure, Travel & Tourism , 51-200 employees

Used daily for more than 2 years

VALUE FOR MONEY

Reviewed December 2023

Great OBT with innovative features for end-users, but confusing admin dashboard

Great tool ! Capabilities to configure private fares are extensive and continuously improved at record speed. High customer satisfaction as well.

Requires little to no training for end users thanks to a great help feature which guides users along. Hotel location safety check, sharing flight options via email from search results, great app, etc. ! Very quick to implement industry required changes (e.g. adding country of issuance to KTN field).

Unfortunately it is not intuitive. The fact that e.g. adding a ghost card to the site requires you to go to at least 4 different places does not make sense. Steps are easily missed. After adding it at the first place a pop up warning should appear, stating that it's not live and where to go next. The ability to clone private rates to other already existing Deem sites is lacking. For TMCs with a lot of airline agreements it is tough to manage.

Reason for choosing Deem

Great new features and continuous innovation, ease of new site implementation.

Consumer Services , 11-50 employees

Reviewed October 2023

The end user experience is easy to navigate

I would like to see it easier to configure on the travel management side of things. Delegate navigation, PTA, credit card assignment.

Hospitality , 11-50 employees

Reviewed January 2023

Deem Support/Training Is by far the Best

User Friendly and very dependable. The Layout I like better than others.

Some of the programming but if I do not understand I can always reach out to someone for help and [SENSITIVE CONTENT] is very responsive to my need for help!

Consumer Services , 201-500 employees

Used daily for less than 6 months

Simple and well designed online booking tool

I loved being able to book, modify and easily cancel and rebook my trip with Deem. It was great and I didn’t run into any issues. I loved how simple it was and the process was very easy.

The sleek design and user friendly interface make booking travel seamless. It isn’t confusing or overly complex making it easy to know exactly which action you are taking and what to do next.

I don’t love that you can’t search all types of fares in a search but have to toggle between them in the search.

Transportation/Trucking/Railroad , 11-50 employees

Deem Review - Mike Frounfelter - Uniglobe Travel Designers

I have been using Deem for 20+ years through all of its transitions in that time. Customer support/training has always been top notch!

Easy of use for both customers and admins

Functionality of PTA could be improved, ability to change/cancel through Amadeus GDS.

Transportation/Trucking/Railroad , 51-200 employees

Really great. We receive great support from the Deem Team and our customer base is very happy with the tool.

Ease of use. The mobile app and all of the features which mimic the desktop version.

Programming the site involves multiple steps.

Hospitality , 51-200 employees

Used daily for less than 2 years

Deem performance

The platform overall and the best customer service. The support our TMC gets far exceeds any other OBT. The ease of use from the traveler perspective.

The PTA process. The agent team needs to be able to 'claim' the reservation when they get manual approval if an approver can't access their email. Fed Rooms are not present when configuring a government employee.

Airlines/Aviation , 1,001-5,000 employees

Deem Travel Review

Love using Deem because of it's simplistic design.

I like the clean look and feel. Deem is easy to use and very intuetive for travelers.

I would like more reporting options available.

We are offerering Deem as an alternative to the restrictions of Concur

We are most happy with User Interface and Support. Our relationship with Deem has been very strong and it is a product we push on most new client

We have client issues with Hotel bookings often

Used weekly for more than 2 years

Reviewed March 2023

At viewpoint of TMC

Deem is suitable for small business. Larger business likes Concur with expense integration.

Site designs and user interface are very modern and user friendly over Concur. SaftyCheck is great feature.Ask Etta function is also very helpful.

No expense software. Very slow response for questions. New futures/function development is very slow and behind from competition.

Banking , 10,000+ employees

Reviewed November 2022

Etta review

Been with Deem for several years, support is great. Lately, things do feel a little more bumpy as far as support and communication goes. Shout out to [SENSITIVE CONTENT] - she is a true one of a kind.

Simplicity, not overwhelming. A first time booker can navigate the tool with little supervisions/direction

Hotel search can be glitchy with reference points and airport default search. Wish you could search flights by flight number on trip planner page. Error messages don't indicate what the issue is most of the time.

Easy of use, look and feel of the tool.

Reasons for switching to Deem

Orbitz shut down

[SENSITIVE CONTENT] assistance

[SENSITIVE CONTENT] was a huge help in setting up a new complicated travel site for our client. She went above and beyond to help. Offered suggestions to improve the site. Helped with the actual work and was very fast to respond to everything. She also showed me where all the seet documents can be foundOur clients like the option to have travelers book their own travel but stay within policy

confusing set ups. PTA is somewhat limited

familiararity and better service

Hospitality , 5,001-10,000 employees

Reviewed October 2022

Green means go

I have had tremendous support with the Deem team and appreciate all of their efforts to come up with solutions, update programming, provide direction and have noticed the new efforts in reference material and design.

The hotels results are beautiful with information regarding location/photos/reviews. The very clearly identified CANCELLABLE in GREEN vs NONCANCELLABLE in RED icons. It is very clear to the end users without having to disect the policy.

I would love to see more reporting capability in the software, such as reportable fields captured during booking. Regardless of the data being raw data, it would be a great feature.

Leisure, Travel & Tourism , 11-50 employees

Deem review

Easy to train and implement to new clients.

Hotel issues and unable to set preferred hotels in order of preference.Inability to change reservations online

To provide clients options

Deem Review

The mobile app is great! I like that there is only one app for integration and most features of Deem are available in the app.

The software could be a little more user friendly for travel admins.

Reviewed December 2022

great obt tool

the best out there in my opinion, and works great with their expense product

deem/certify sometimes has issues with availability

Reviewed July 2018

Use Deem as global travel management solution

Centralized travel management and support platform with 24 hr support

Deem allows me to compare and save a variety of travel config options, makes easy to reuse previous itineraries for rebooking

Deem does not always show all hotels in a geopgraphy. Not sure if it is getting updated regularly, I like to stay in new hotels and Hilton TRU brand and others not loadedas options

Great way to book travel

I mostly use the mobile app. It is very simple to search for flights and book business trips. Also able to add hotels

The app feels a little outdated. Some flights don't show up unless you have that certain time of the day selected. Also, I've noticed a handful of times price differences between DEEM and the airline's direct site

Hospitality , 201-500 employees

DEEM is a game changer

Moving Concur to DEEM has been a game changer. The UI and maneuverability within DEEM is unmatched.

Getting used to a new product/process always takes some time, but DEEM made it easy.

Concur was not user friendly.

Information Technology and Services , 51-200 employees

Used daily for less than 12 months

It is easy to learn and use. It is also has a very clean appearance.

I wish the shop by time path was more robust

10,000+ employees

Used weekly for less than 6 months

Reviewed December 2019

Lots of bugs

We use Deem to book all of our work travel, including airfare, hotels, cars.

Deem is nice for our company because we can save travel preferences and rewards numbers. It does automatically sync travel components like flights, hotels, and rental cars for your stay so you are not inputting the same information over and over.

I don't like the hotel search very much. It is hard to visualize where hotels are or to search for a hotel that is not near the airport that you are flying into. There also tend to be a lot of bugs and glitches, such as dates changing uncontrollably or information not staying as you input it.

Used monthly for less than 2 years

Reviewed March 2018

Makes traveling for business so easy!

Easy to use. Love the mobile application. Free Southwest airlines check in. I can pin my seat when browsing flights to make sure I get a window or aisle.

The automatically linked calendar saves me the hassle of adding travel itineraries manually. I always find the flight I want for less than what I can get it on Expedia or Priceline.

The expense application captures receipts on the fly but it's lightweight in comparison to other expense providers.

Airlines/Aviation , 51-200 employees

Used monthly for less than 6 months

Reviewed November 2023

Made what could have been a frustrating trip simple

the simplicity and clarity and easiness to book travel

Could have some improvements on the simplicity around cancelling and switching flights

Super easy. Super simple.

Ease of use overrules any flashy interface but Deem had both in their new UI.

Although the new UI was easy and good looking, there were some bugs that needed to be addressed.

IDC Travel & Expense Management MarketScape + Gartner Market Guide Briefs

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Corporate Travel Booking Solutions

Deem work fource is a suite of cloud and mobile software applications that saves your travelers time booking and traveling, saves you money on air, hotel and ground - and helps you both get more done in less time, with more choice..

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Press release

The next-generation of corporate travel retailing: deem, powered by travelport+.

Official Post by Travelport

• August 8, 2023

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Just five months after Travelport announced the acquisition of Deem, the global technology company has confirmed the corporate booking tool’s integration with Travelport+

LANGLEY UK, August 8, 2023 – Travelport , a global technology company that powers travel bookings for hundreds of thousands of suppliers worldwide, today confirmed the integration with Deem , a leading corporate travel management platform, with Travelport+. The announcement comes just months after Travelport publicized the game-changing acquisition, a move intended to fulfill a growing need for a tight, fully-integrated tool that provides access and end-to-end servicing of all multi-source content, including NDC.

“Business travelers want, and deserve, the same modern retailing experience as leisure travelers,” said John Elieson, COO and Deputy CEO of Travelport . “When Travelport announced the acquisition of Deem in March, it was with the intention of providing the corporate travel world with award-winning, complementary tools that are as revolutionary, modern, and easy-to-use as Travelport+. We’ve not only delivered on that promise, but are proud to confirm the integration of the Deem and Travelport+ platforms.”

Together, Deem and Travelport are modernizing the corporate travel experience. Travel management companies (TMCs), corporations and their travelers that utilize Deem and Travelport+ will be able to access a wide range of rich and relevant content, all in one place, enhanced by the Content Curation Layer (CCL). This Travelport+ feature uses powerful artificial intelligence (AI) and machine-learning (ML) capabilities to provide agents and travelers a more modern retailing experience with faster search responses, more pertinent results, and greater accuracy. When seamlessly integrated with Deem’s award-winning, modern user interface, this will allow travelers to stay within their corporate policies while ensuring bookings (including NDC) are fully serviceable.

In the 150 days since the acquisition, Deem has continued to thrive, with notable moments such as:

• Being named a Champion in Software Reviews 2023 Travel Management Emotional Footprint Awards
• Expanding to support global customers in more than 60 countries
• Achieving a net score of 9.5 in a customer satisfaction survey, a nearly two-point lead ahead of industry standards
• Receiving the highest CX score (9.7) of all corporate booking tools
• Rebranding the Etta platform to the company’s namesake, Deem, to increase clarity and unite products under a single iconic name that has become synonymous with innovation in corporate retailing
• Winning a Stevie Award for its Diversity and Inclusion campaign

When looking towards the immediate future, Travelport has big plans for the GDS-agnostic tool. In 2024 alone, Travelport expects Deem to:

• Accelerate its international expansion, doubling its global footprint with a focus first in EMEA, followed by APAC
• Evolve the user interface to continue to revolutionize the corporate travel retailing experience and deepen the industry-leading gap that Deem already has in front of its competitors
• Implement enhanced emissions data, which is already available on Travelport+

“We’ve heard our corporate customers and there are two key things that they need,” Elieson continued. “First, they want a one-stop shop for all content through a single tool. And, just as important, they want ease of traveler servicing, meaning the content needs to be the same as what their TMC partner sees. By combining traveler-first, human-centric design with a best-in-class user experience, we’ve brought the ease and enjoyment of booking leisure trips to business travel. Making that content both accessible to and easily managed by their TMC partner ensures travelers are covered, even when you factor in new products only available through NDC or other content sources.”

  About Travelport

Travelport is a global technology company that powers bookings for hundreds of thousands of travel suppliers worldwide. Buyers and sellers of travel are connected by the company’s next generation marketplace, Travelport+, which simplifies how brands connect, upgrades how travel is sold, and enables modern digital retailing. Headquartered in London, United Kingdom and operating in more than 165 countries around the world, Travelport is focused on driving innovation that simplifies the complex travel ecosystem.

Deem is on a mission to transform travel. Through its award-winning, mobile-first, corporate travel booking and management software, Deem offers employees everything they need to easily make the right travel decisions for themselves and their company. Deem’s travel technology plugs into major travel agencies and expense solution providers, empowering more corporate customers and the world’s largest travel management companies. Acquired by Travelport in 2023, the company is headquartered in Oakland, California, with a second office in Dublin, Ireland.

Please click on the corresponding language to see the full press release in French , German , Italian and Spanish .

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Deem announces etta, its new business travel software.

This modern, innovative platform with an all-new user experience and customizable integration offers the functionality travelers and businesses need today.

View of Hotel Search Results Details on Desktop in Deem's new Etta corporate travel booking and management software.

View of the book trip page in deem's new etta corporate travel booking and management software for mobile..

Oakland, Calif., Feb. 23, 2021 (GLOBE NEWSWIRE) -- Deem, a leading mobile and cloud technology provider for the corporate travel industry, announced at its Miles Ahead Virtual Summit today the launch of its new business travel management software. Called Etta, an acronym for Easier To Travel Anywhere, the new software platform presents a sleek, intuitive design in which travelers can search, book and manage every part of their trip. For businesses, Etta features customizable policy integration that can help drive savings, and incorporates data from any expense platform through Open Expense Alliance.

“Business travelers want a more consumer-like experience because those platforms are easier to navigate and available as mobile apps,” said Deem President David Grace. “Travel managers and other business leaders want their travelers to adopt the platform they’ve chosen so they can manage costs and provide duty of care. We created the best for both worlds in Etta.”

“We all know how important our mobile devices are, and our data show an increase in the number of travel bookings made via mobile devices,” said Neil Markey, chief information officer at Deem. “We’ve paid strict attention to creating a mobile app that has the user experience and functionality travelers can rely on.”

What is Etta?

Etta is a fast and reliable travel search, booking and management software platform for business travelers. Its consultative approach to integration means it designs and builds policy programs that are customized to control spending and drive savings. It’s also intuitive to use and beautifully designed, so travelers are eager to adopt it for booking their trips.

Available both on desktop and as an iOS mobile app, Etta includes personalization features, such as applying traveler preferences and loyalty memberships. Deem’s innovative Travel SafetyCheck (available at launch on desktop and web app) presents hotel neighborhood safety scores as well as current and historical COVID-19 caseloads in the selected area. Armed with this information during the booking process, travelers are empowered to make the best choices for themselves and their companies.

Etta provides business travelers an effortless and modern experience. They’ll have the freedom to search for and book the flights, hotels and ground transportation they want within their company’s travel policy. Rather than facing problems when it’s too late, that is, after the trip, Etta prevents the wrong items from being booked in the first place.

Who is Etta for?

Etta is for anyone managing their company’s travel policy, including travel managers, finance and revenue professionals, and human resources leaders. Whether they’re serving at large enterprises or small and medium businesses (SMBs), company leaders want travelers to stay on platform and book in policy so they can control and accurately forecast costs as well as provide duty of care to travelers.

Travel management companies (TMCs) can use Etta to differentiate themselves by offering a best-in-class online booking solution to their customers. TMCs using Deem’s Rise product will see the name and design change to Etta Go, and will also be able to use the Etta mobile app.

Etta is also for business travelers who want to spend more time being productive during their trip and less time managing trip details. Its full functionality lets travelers plan, modify and cancel trips all within the mobile app, anywhere they go. The app, designed with a mobile-first approach for the best mobile user experience possible, also makes intelligent suggestions based on traveler preferences, to make it easy to create productive trips that are also enjoyable.

Etta’s Features

Wrapped into Etta’s remarkable user experience are powerful automation features:

Automated Ticket Exchange: A powerful tool that completely automates the application of unused tickets to a new trip by flagging their availability and dynamically calculating their value during the shopping experience. Travelers are prompted to use aging tickets by flagging airlines in the new trip booking process, and the system automatically recalculates the exchange.

Pre-Trip Approval: Deem’s comprehensive pre-trip approval and notification workflow provides the flexibility to review 100% of bookings, but only act on those that are out of policy. This eliminates time-consuming, manual approvals by implementing automated rules that target only the trip types managers want to review.

Personalization: Travelers can assign seat and meal choices on flights, add frequent flyer, hotel loyalty and other related programs, and customize notifications for assistants, co-workers and family members to keep them informed of trip details.

Support: Etta’s automated chat tool, Ask Etta, can answer traveler questions and handle issues that are more easily resolved by launching a step-by-step guided help tool or navigating travelers to a specific page to perform an action. Ask Etta is expected to be fully available in Spring, 2021.

Deem Travel Highlights

Google ITA search engine

Southwest Direct Access, provides more Southwest content and Etta Check-in Service

Deem Ground, the largest network of car service operators

SafetyCheck, presents health and safety information from ATPCO and GeoSure

Booking.com content

SilverRail, the largest network of rail options

Linked Calendars, auto-updates calendar entries

Pre-Trip Approval

Cvent Integration, to streamline event registration and management

Dynamic Site Messaging, for customizable, multi-channel notifications

Flexible and Branded fares

Notify, automatically alerts about flight changes and cancellations

Guest Travel, helps manage travel for VIPs and other guests

Ask Etta, the support chatbot

Deem is on a mission to transform travel. With its corporate travel booking and management platform that allows travel managers to customize their programs, Deem offers employees everything they need to easily make the right travel decisions for themselves and their company. Deem’s travel technology plugs into major travel agencies and expense solution providers, enabling more corporate customers and the world’s largest travel management companies.

Deem is a wholly owned and independently run subsidiary of Enterprise Holdings. The company is headquartered in Oakland, California, with offices in Dublin, Ireland and Bangalore, India. Learn more at Deem.com .

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10 Best Travel & Expense Software to Use in 2024

Praburam Srinivasan

Growth Marketing Manager

June 2, 2024

Manual travel and expense reimbursement is tedious. You have to maintain spreadsheets, gather all travel expense receipts from employees, verify them, record the data, and approve the reimbursement. It also leaves room for errors.

Why go through this whole expense data hassle when you can automate this process with travel and expense management software?

Instead of maintaining a record of hundreds of physical receipts and large rows of employee expenses, you can simply scan the receipts to record expenses and automate the approval processes through defined workflows, making corporate travel management as easy as ever.

Let’s explore the top 10 travel and expense management software to support your business travel needs, their key features, and pricing.

What Should You Look for in Travel and Expense Software?

1. travelperk, 3. wegopro (formerly travelstop), 4. expensify, 7. emburse certify, 8. sap concur, 9. travelbank, 10. zoho expense.

A travel and expense software should simplify bookings, invoicing, and reimbursements. Here are some capabilities that enable a streamlined reimbursement process:

• Intuitive dashboard : An intuitive dashboard helps you easily monitor each employee’s travel expenses when they submit digital expense reports. Look for customizable views, app integrations, and real-time tracking
• Automation : The software should auto-fill transaction details from corporate cards and calculate expense reimbursements
• Digital receipts capturing : It should be able to extract data from digital receipts and fill in expense fields, eliminating the need for manual data entry
• Advanced analytics: Best expense management platforms offer in-depth reporting and analytics features to help businesses analyze and manage travel expenses
• Cost-effectiveness : The software should offer custom and reasonable pricing as per your business needs

The 10 Best Travel and Expense Software to Use in 2024

Here are the 10 best travel and expense software that can manage your end-to-end business travel needs—from travel booking to expense management, budget tracking, and receipt management.

TravelPerk is a platform that offers seamless travel and expense reporting management. It supports multiple use cases, such as group travel bookings for offsites, travel management, expense management, and centralized invoicing.

With its in-built travel tracker, HR managers can monitor employee trips in real time and check whether they are adhering to travel expense policies and compliances. 

TravelPerk best features

• Control your travel budget with real-time information from the interactive TravelPerk dashboard
• Add powerful integrations in one click to manage all your expenses from one place
• Modify your bookings anytime with Flexi Perk, a one-tap solution to book airline tickets and hotels at any rate and cancel them at any time 
• View real-time travel status with an interactive map
• Get top insights on travel carbon footprints for introducing sustainable traveling solutions

TravelPerk limitations

• It has limited travel booking options
• Needs potential UI improvements for travel bookings. For example, you cannot search for hotels directly and will have to scroll through the entire list

TravelPerk pricing

• Starter : Free
• Premium : $99/month+3% booking
• Pro : $299/month+3% booking
• Enterprise : Custom pricing

TravelPerk ratings and reviews

• G2 : 4.6/5 (1500+ reviews)
• Capterra : 4.8/5 (404 reviews)  

Fyle is an expense management solution that automates your expense and reimbursement process, which includes reconciling corporate card expenses and processing employee expense reimbursements. Connect it with your accounting software to track vendor, project, and department expenses.

You can integrate Fyle with NetSuite, Xero, Sage Intact, BambooHR, and QuickBooks. While it does not offer travel management features, it can be integrated with TravelPerk to analyze and report employee travel expenses.

Fyle best features

• Leverage conversational AI to collect digital expense reports and match them to the credit card transaction
• Automate expense form filling, report submissions, and sync expenses to your accounting software like Quickbooks, Sage, and Xero
• Get real-time actionable insights into your spending data through the powerful and advanced analytics dashboard

Fyle limitations

• Fyle’s limited expense categories make it difficult to accurately record all types of expenses 
• It has a steep learning curve

Fyle pricing

• Standard : $6.99 per month per user, billed annually
• Business : $11.99 per month per user, billed annually
• Enterprise :  Custom pricing

Fyle ratings and reviews

• G2 : 4.6/5 (1300+ reviews)
• Capterra : 4.5/5 (146 reviews)

WeGoPro is a travel booking and management plus expense tracking software. It has over 800 airlines and 600,000 hotels listed to make travel booking and control easier for businesses. 

With WeGoPro, you can track company-wide expenses on a single dashboard in real time. It also allows you to maintain a record of frequent travel policy and compliance violators.

WeGoPro best features

• Saves hours of manual paperwork and accelerates reimbursement with automated expense reporting 
• Manage multi-currency expenses with instant exchange rates to manage global business expenses without any delay
• Get data-driven insights through a consolidated view of your spending by either expense category or department in one single place
• Track real-time business traveler’s data and ensure safety and instant support through interactive maps

WeGoPro limitations

• It offers limited accommodation options as compared to other travel management platforms
• Higher prices per booking can impact travel budget, especially for small businesses

WeGoPro pricing

• Standard : $10/booking
• Premium : Contact for pricing
• Expenses : $5/month per user

WeGoPro ratings and reviews

• G2 : 4.4 /5 (12 reviews)
• Capterra : 4.3/ 5 (18 reviews)  

Expensify is an expense management app with unlimited receipt tracking management. Its SmartScan feature scans all receipts in one click and automatically uploads them on the dashboard. 

You can sync Expensify with business accounting, HR, and travel software to bring all data together, making financial audit processes easier.

Expensify best features

• Capture all receipts in one click with SmartScan to automatically import your expenses for rapid reimbursements  
• Earn up to 2% cashback on Expensify cards on transactions above $250,000
• Create expense rules to categorize recurring payments automatically

Expensify limitations

• Submitting separate expense reports for personal and business cards can be overwhelming for employees 
• Frequent glitches in the receipt scanning process require manual effort to submit expense bills

Expensify pricing

• Collect : $5/month per user, billed annually 
• Control : $9/month per user, billed annually 

Expensify ratings and reviews

• G2 : 4.5/5 (5100+ reviews)
• Capterra : 4.5/5 (1000+ reviews)

Navan is an expense management automation software that collects details of business spend from employee receipts and business card expenses. Businesses can limit card usage to avoid overspending by employees.

You can use Navan to reimburse out-of-pocket expenses of business travelers across 45 countries and 25 currencies. Moreover, Navan Rewards allows employees to earn rewards on their travel.

Navan best features

• Track employee travel spending with advanced expense reporting and analytics  
• Get real-time carbon emission data to keep track of your sustainable travel goals

Navan limitations

• Customer support team might take longer time than usual to answer your support tickets
• Lack of offline GPS support makes it difficult to record travel when employees are traveling to another country without an international SIM card

Navan pricing

• Growth : Free
• Professional : Custom pricing

Navan ratings and reviews

• G2 : 4.7/5 (7500+ reviews)
• Capterra : 4.6/5 (176 reviews)

Happay is a comprehensive platform for travel and expense management. It offers different expense management solutions for various use cases, such as a Self Booking Tool (SBT) to book travel tickets and hotels for business purposes, and Xpendite to track expenses from over six sources automatically.

Its smart audit solution helps managers identify and flag travel policy violations by employees. Happay’s intelligent analytics offer valuable insights into employee spending patterns, enabling greater control over the business spend.

Plus, its seamless integration with accounting systems makes it the ultimate solution for efficient financial management.

Happay best features

• Achieve 100% accurate expense reporting from 6+ sources with Happay Xpendite
• Detect duplicate receipts and policy violations using SmartAudit to ensure compliance
• Manage your travel and expenses from anywhere with the Happay mobile app with all the web features
• Get real-time travel and expense insights with DeepAnalyze  for making well-informed decisions 

Happay limitations

• Can be time-consuming and lead to erroneous reports  
• It can be difficult to manage expenses that involve multiple expense categories, projects, and currencies 

Happay pricing

• Custom pricing

Happay ratings and reviews

• G2 : 4.5/5 (305 reviews)
• Capterra : 4.6/5 (829 reviews)

Emburse is another popular expense management software for creating, submitting, and approving expenses. It also provides a travel and expense management system that streamlines travel planning, policy compliance, expense recording, and collection of visa and health information of travelers.

You can set pre-approvals for travel expenses for better cost control. It also eliminates manual tasks like submitting an expense report or a physical receipt.

Emburse Certify best features

• Schedule an automatic expense report creation with ReportExecutive to avoid the tedious job of manual reporting
• Catch violations and duplicates using Embrace Audit for a transparent, reimbursement and expense management process
• Eliminates cash flow bottlenecks by providing pre-approval on travel programs 
• Improve financial decision-making by analyzing expenses and spending patterns

Emburse Certify limitations

• Its complex UI makes it difficult for users to navigate through the app
• It offers limited integration features

Emburse Certify pricing

• Certify Now: $12/month per user 
• Professional: Custom pricing 

Embrace Certify ratings and reviews

• G2 : 4.5/5 (2035 reviews)
• Capterra :4.7/5 (1279 reviews) 

SAP Concur offers a bundled solution for expense, travel, and invoice management. It connects employees’ travel expenses and invoicing into a single system to offer greater visibility into transactions and ensure compliance.

SAP Concur’s best features

• Automate spend management system with Concur expense and process reimbursements faster
• Analyze data and insights from business expenses and invoice clearance timelines with comprehensive dashboards 
• Streamline business travel details by connecting trips, travelers, and itineraries all in one place with Concur Travel 
• Automate accounts payable processing to mitigate potential fraud and compliance risks

SAP Concur limitations

• Inability to show expense reports which are older than 90 days
• It has a high turnaround time for support tickets 

SAP Concur pricing

Sap concur ratings and reviews.

• G2 : 4.0/5 (6000+reviews)
• Capterra : 4.3/5 (2030 reviews)

TravelBank is another comprehensive solution for card management, expense tracking, and travel management. You can submit digital expense reports, automate approvals, optimize travel spending, reconcile corporate card transactions, and get better data visibility with TravelBank.

TravelBank best features

• Monitor the allocation and spending of funds to control business expenses
• Predict future expenses and plan travel budget accordingly 
• Integrate all virtual corporate travel cards and automatically sync the transaction into the TravelBank expense management platform 

TravelBank limitations

• It can be difficult to modify your bookings
• The scanning tool captures wrong information from receipt uploads sometimes

TravelBank pricing

• Travel : $25/month per user 
• Expense : $10/month per user
• Travel and Expense : Custom pricing

TravelBank ratings and reviews

• G2 : 4.5/5 (333 reviews)
• Capterra : 4.7/5 (226 reviews)

Zoho Expense is a travel and expense management tool for businesses to automate expense reporting and simplify business travel booking. It also autoscans credit and corporate card transactions with receipts for better reconciliation. You can also set per diem allowances for employees in different regions.

Zoho Expense’s best features

• Get a comprehensive view of your employees’ travel requests with instant analytics and intuitive dashboards 
• Automate mileage tracking without compromising on data security
• Enhance expense auditing and fraud control so you don’t have to review every transaction manually 
• Simplify business receipt tracking through advanced auto-scan in more than 14 languages

Zoho Expense’s limitations

• Minor discrepancies in the receipt recognition feature lead to ineffective expense reporting
• It has limited integrations 

Zoho Expense’s pricing

• Standard : $4/month per user, billed annually
• Premium : $6/month per user, billed annually
• Custom : Custom pricing

Zoho Expense’s ratings and reviews

• G2 : 4.5/5 (1100+ reviews)
• Capterra : 4.6/5 (900+ reviews)

Other Travel Management Tools

Travel and expense management software can help you track travel overspends and policy violations. However, to avoid overspending, you need strategic travel planning. Try ClickUp, an all-in-one platform to create smart travel plans.

With ClickUp, you can create detailed personal or business travel plans at low costs. It is an all-in-one travel tool for travel managers and individuals. Start with budget planning . For this, you don’t need an AI-powered accounting tool . Use ClickUp’s Docs to collaborate with the travel team, discuss budgets, and create itineraries.

With ClickUp for Finance , you and your finance team can track the organization’s financial goals and set a travel budget accordingly.

Next, you need itinerary templates to plan a smooth business trip. 

ClickUp offers several itinerary templates to suit your different travel needs. These templates help you plan more effectively and handle last-minute changes in the plan.

You can also simplify business or personal travel planning with ClickUp’s Travel Planner Template. The template helps you track flights and hotel bookings and share your travel plans with friends, family or colleagues.

Now that you’ve planned your trip and the budget, it’s time to create a schedule for your travel program with ClickUp’s Calendar View . You can plan all trip activities, including rest days and travel time.

Make Travel Planning and Management Easy with ClickUp

Choosing the right travel and expense management software is essential to ensure compliance, maintain cash flow, and process reimbursements quickly.

However, they often lack travel planning features and have expensive booking options. 

ClickUp is the best solution to bridge this gap. Combine your travel and expense management processes with ClickUp to simplify business travel planning and execution, which in turn results in better expense management.

Sign up on ClickUp for free to organize travel plans and track business travel costs effortlessly!

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Travel app Sēkr can plan your next road trip with its new AI tool

Sēkr, a startup that offers a mobile app for outdoor enthusiasts and campers, is launching a new AI tool for planning road trips. The new tool, called Copilot, is available on the startup’s updated website and app, which is used by more than 100,000 users. 

The company was founded in 2016 with the goal of helping the “van life” community find campsites based on their needs, such as shower facilities, restrooms, overnight van parking or free Wi-Fi. The app also allows users to connect with fellow travelers who want to participate in outdoor activities together, like rock climbing or skiing.

After being acquired by van company Peace Vans in December 2023, the startup is under new leadership. Sēkr and Peace Vans CEO Harley Sitner was a user of the app for seven years but had noticed last year that the app had gone dormant. He learned that the founders of the startup were going to unwind the app due to the sudden shift in global fundraising climates in late 2022, despite having a strong user base. Sitner, who was a former product manager at Microsoft, was approached to acquire Sēkr in November 2023.

Fast-forward eight months, the startup is now looking to help people better plan the journeys to their destinations, while also updating the app with enhanced features that stay true to Sēkr’s original mission.

With the new AI-powered road trip planning tool, Sēkr is combining natural language processing with proprietary data from its community of users who have left reviews and ratings about specific places. Copilot also looks at publicly available data when creating road trip itineraries. The tool leverages OpenAI’s GPT, Meta’s Llama and others.

“For the millions of people traveling by van, car, or RV this summer, Sēkr Copilot will help you bypass hours of trip planning to quickly deliver a better itinerary,” Sitner said in a statement. “AI isn’t going to create a panoramic sunset, but it will help you overcome the notorious planner’s block, set you up for serendipitous moments, and connect you to an authentic road trip experience co-created by Sēkr’s incredible community of dedicated users.” 

Copilot can be accessed via the new “Trip Planning” tab on the startup’s website or app. Once users open the tool, they will be asked to answer a series of prompts about where they’re going and what they’re looking for. The tool will then provide a travel itinerary that has editable trip legs that include camping destinations, stops for food and outdoor activities. 

The idea behind Copilot is to help travelers discover unique places that they may not have known about otherwise. For instance, the tool may encourage travelers to check out a taco truck parked by the side of a dusty road in Baja that users have said offers better food than a five-star reviewed Denny’s outside of Los Angeles. Or, the tool may encourage users to explore secluded, unmarked areas in BLM (Bureau of Land Management) land that overlooks scenic views. 

Sēkr is available on iOS and Android . The app’s basic features are free to use. Users can unlock premium features like, offline maps, event discount codes, and unlimited messaging and searching for $4.99 per month.

The startup previously received $2.25 million in seed funding led by Storyteller Overland, with participation from Backstage Capital, Techstars, Ad Astra Ventures, Crescent Ridge Ventures and Andy Ballester, the co-founder of GoFundMe.

Travel app Sēkr scores $2.25 million to bring campsite inventory into the digital age

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