flight centre travel group south africa

WELCOME TO FLIGHT CENTRE TRAVEL GROUP SOUTH AFRICA

Our company profile

• View our FCTG Corporate B-BBEE certificate here
• View our FCM Travel Solutions B-BBEE certificate here

Work for us

Choose your own adventure with Flight Centre Travel Group

FCM Travel Solutions  is a leader in corporate travel management, operating a global network that spans more than 90 countries worldwide. Across our network we offer a range of leading local and global technology solutions to drive efficiencies and generate greater savings for our multinational clientele.

Flight Centre’s  world class retail network is committed to bringing you exclusive deals in domestic and international airfares, as well as accommodation, car hire, travel insurance, cruising, coach, rail, touring and adventure travel deals. We sort through thousands of accommodation, transport and tour options to find the one most suited to your needs, with value for money always at the forefront of our thinking. Through this commitment to value our unique Red Label Holidays range was born. Flight Centre offer an online and offline solution.

Flight Centre Independent  is an independent travel agent model within the Flight Centre Travel Group providing its consultants the opportunity to run their own business from home. These independent travel consultants have at least 10 years industry experience and a lifetime of personal travel adventures to draw from. This combined with a genuine passion and commitment to exceptional customer service means your Flight Centre Independent will tailor make a holiday perfectly suited to you.

Corporate Traveller  focuses on the needs of the growing SME market. Since its establishment in 1999, the brand has partnered with clients throughout South Africa to provide tailor-made business travel solutions at industry-leading rates. Corporate Traveller offers customers a unique combination of expert advice, local personal service and global negotiating strength to maximise business travel cost savings. At Corporate Traveller we strongly believe that it’s our people that make the world of difference and that when it comes to business travel nothing beats having an expert on board

To be South Africa’s trusted travel and technology experience company.

We care about delivering amazing travel experiences

1. OUR PEOPLE

Our company is our people. We care for our colleagues’ health and wellbeing, their personal and professional development and their financial security. We believe that work should be challenging and fun for everyone and through work we contribute to our community.

2. OUR CUSTOMER We recognise that our customers always have a choice. We care about personally delivering amazing travel experiences. This is provided with honesty, integrity and a great attitude. It is the key to our company’s success. The key measure of whether we really are personally providing our customers with an amazing experience, an amazing product and a very caring service is they will return again and again

3. BRIGHTNESS OF FUTURE We believe our people have the right to belong to a Team (family), a Village, an Area (tribe) and Nation (hierarchy) that will provide them with an exciting future and a supportive working community. They also have the right to see a clear pathway to achieving their career goals. Promotion and transfers from within will always be our first choice.

4. TAKING RESPONSIBILITY We take full responsibility for our own successes or failures. We do not externalise. We accept that we have total ownership and responsibility, but not always control. As a company we recognise and celebrate our individual and collective successes.

5. EGALITARIANISM AND UNITY In our company, we believe that each individual should have equal privileges and rights. In all our countries and all our businesses there should be no ‘them and us’.

Our Business Model

1. OWNERSHIP We believe each individual in our company should have the opportunity to share in the company’s success through outcome-based incentives, profit share, BOS (franchises) and Employee and Leadership Share Schemes. It is important that business leaders and business team members see the business they run as their business.

2. INCENTIVES Incentives are based on measurable and reliable outcome-based KPIs. We believe that ‘what gets rewarded, gets done’. A reward for producing the needed outcome. If the right outcomes are rewarded, our company and our people will prosper.

3. OUR STANDARD SYSTEMS – ONE BEST WAY In our business there is always ‘one best way’ to operate. These are standard systems employed universally until a better way is shown. This improved way becomes the ‘one best way system’. We value common sense over conventional wisdom.

4. FAMILY, VILLAGE, TRIBE Our structure is simple, lean, flat and transparent, with accessible leaders. Our business Model is being one of the worlds best and biggest small business operators. There is a maximum of 4 and sometimes 5 layers. The village is an unfunded, self-help support group that forms an integral part of our structure.

• Family (Teams – min 3, max 7 members) Villages (min 3, max 7 Teams).
• Tribe (Areas – min 10, max 20 Teams).
• Nations/Brands (min 8, max 15 Areas).
• Regions/States/Countries.
• Board and senior leadership team.

5. PROFIT A fair margin resulting in a business profit is the key measure of whether we really are providing our customers with an amazing experience, an amazing product and a very caring service-an experience they genuinely value and will pay us for

OUR LEADERSHIP TEAM

We inspire tomorrow's women leaders today.

FLIGHT CENTRE FOUNDATION

Our Global Locations

FCTG has a network that extends throughout Australia, New Zealand, USA, Canada, Mexico, Argentina, India, Mainland China, Hong Kong, Malaysia, Singapore, UK, Germany, Netherlands, Ireland, Sweden, Denmark, Norway, Finland, France, Switzerland, United Arab Emirates (UAE) and South Africa.The company’s global corporate travel management network extends even further, with FCM Travel Solutions present in more than 90 countries, through strategic licensing agreements with independent local operators.

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FCTG operates all of its core retail, corporate and wholesale brands in Australia. It is also home to the company’s global head office (in Brisbane, Queensland). Core leisure travel brands present in the Australian market include Flight Centre, Travel Associates and Flight Centre Business Travel.  These brands are supported by a global supply network covering independent travel, touring, cruise & package holiday operations. Corporate brands present in Australia include FCM, FCM Meeting & Events, Corporate Traveller and Stage & Screen, catering to all major and niche areas of the corporate travel market. Also present in Australia is our online platform Aunt Betty (flights). Non-travel brands operated by FCTG in the Australian market include Healthwise, Moneywise, 99 Bikes and Advance Traders.

FCTG operates all of its core retail, corporate and wholesale brands in Australia. It is also home to the company’s global head office (in Brisbane, Queensland).

Flight Centre Travel Group (FCTG) launched in Canada in 1995, 13 years after the first Flight Centre Travel Agency opened its doors in Sydney, Australia. Flight Centre Canada is headquartered in Vancouver and Toronto and we are Canada’s largest bricks-and-mortar travel retailer with a presence in Ontario, British Columbia, Quebec, and Alberta. Flight Centre Travel Group’s presence in Canada includes Flight Centre, Independent by Flight Centre (IFC), FCM, Corporate Traveller, Les Voyages Laurier du Vallon, and StudentUniverse. Canada is part of “The Americas” region, which is comprised of 10 brands across the retail, wholesale and corporate travel sector throughout Canada, the USA, and Mexico. Retail operations are driven by the Liberty Travel leisure brand in the USA, Flight Centre in Canada, Travel Associates in Mexico, Independent by Flight Centre/Liberty Travel, StudentUniverse, Umapped, and Les Voyages Laurier du Vallon in Quebec. FCM and Corporate Traveler are the Corporate brands across the Canada and USA, and FCM also has a presence in Mexico and 16 countries throughout Latin America

Flight Centre Travel Group (FCTG) launched in Canada in 1995, 13 years after the first Flight Centre Travel Agency opened its doors in Sydney, Australia.

In Denmark, Flight Centre Travel Group operates its corporate brand, FCM Travel Solutions. Acquired in December 2016, the Nordics’ business incorporates 4 countries including Sweden, Denmark, Norway, and Finland.

In Denmark, Flight Centre Travel Group operates its corporate brand, FCM Travel Solutions.

In Finland, Flight Centre Travel Group operates its corporate brand, FCM Travel Solutions. Acquired in December 2016 the Nordics’ business incorporates four countries including Sweden, Denmark, Norway, and Finland.

In Finland, Flight Centre Travel Group operates its corporate brand, FCM Travel Solutions.

In France, Flight Centre Travel Group (FCTG) operates its corporate brand, FCM Travel Solutions. FCTG also operates FCM Travel Solutions Labs across France, Switzerland and Spain and the team is made up of 246 travel professionals. SAM the business travel app was created by the  FCM Labs  and has achieved widespread adoption across the business travel sector.

In France, Flight Centre Travel Group (FCTG) operates its corporate brand, FCM Travel Solutions.

After many successful years of operation in Germany with FCM Travel Solutions partner, the decision was made to establish a Flight Centre Travel Group owned equity business. Opening in December 2017 in Berlin, with a staff of 40, FCM not only has successfully migrated many of its clients across to FCTG but has been able to win and secure a great many new corporate customers with triple digital growth and shows positive signs of continuing this success.

After many successful years working in Germany with an FCM Travel Solutions partner the decision was made to establish an Flight Centre Travel Group owned equity business.

Flight Centre Travel Group’s presence in Hong Kong is through its large market corporate brand, FCM. 

FCTG entered the Hong Kong corporate travel market in 2002 through the acquisition of American International Travel Ltd, a leading Hong Kong travel management company which had operated for more than 40 years in the local market. Today, FCM Hong Kong is one of the most established travel management companies in the market.

Hong Kong - China

Flight Centre Travel Group’s presence in Hong Kong is through its large market corporate brand, FCM.

Flight Centre Travel Group entered the Indian market in 2005 and currently has a strong corporate presence with its large market corporate travel brand FCM. Currently, FCM has 17 offices and supports 1000+ employees including a foreign exchange business.

Flight Centre Travel Group entered the Indian market in 2005 and currently has a strong corporate presence with its large market corporate travel brand FCM.

Flight Centre Travel Group has three brands present in Ireland: FCM, Flight Centre Brand and Flight Centre Business Travel.  FCM Ireland was the first European acquisition in April 2014 and Flight Centre in August 2016, amounting to 46 staff across two brands in Ireland. The business has enjoyed positive sales growth and profits since acquisition and currently manages a number of flagship corporate clients. 

Flight Centre Travel Group has three brands present in Ireland; FCM, Flight Centre Brand and Flight Centre Business Travel.

FCTG entered the Japan market through our large market corporate brand FCM in 2021. FCM operates a single office in Tokyo through a joint venture with New Standards for Engagement (NSF-E), a subsidiary of Sony Group & NTT.

FCTG entered the Japan market through our large market corporate brand FCM in 2021

Flight Centre Travel Group entered the Mainland China market in 2004. Today, it operates its corporate brand, FCM, in the market. FCTG entered Mainland China’s corporate travel market through a 50% joint venture with China Comfort Travel, which at the time was one of the top five travel agency groups in the country. Today, FCTG has an ownership stake of 98.4% and has also set up several wholly owned operations in the local market. FCM China is now one of the most established travel management companies in the market. Currently, FCTG operates its corporate travel brand in Beijing, Shanghai, and Guangzhou.

Mainland China

Flight Centre Travel Group entered the Mainland China market in 2004. Today, it operates its corporate brand, FCM, in the market.

Flight Centre Travel Group entered Malaysia in 2016 through the acquisition of Worldwide Aviation Sales Sdn. Bhd., a Malaysian travel management company which had been operating since 1982.  FCTG also operates the FCM corporate brand in the local market.

Flight Centre Travel Group entered Malaysia in 2016 through the acquisition of Worldwide Aviation Sales Sdn. Bhd., a Malaysian travel management company which had been operating since 1982. 

Flight Centre Travel Group (FCTG) has operated its corporate brand, FCM, in the Netherlands since March 2016.  Currently, FCM is the only brand in the Netherlands with 39 staff.

Netherlands

Flight Centre Travel Group (FCTG) has operated its corporate brand, FCM, in the Netherlands since March 2016.

Flight Centre opened its first store in New Zealand in 1987 and is now, with its network of leisure and corporate businesses, is the largest travel specialist in the country. In New Zealand, our Travel Associates, Travel Managers and Travel Smart brands also serve our customers in the retail segment, with Infinity Holidays wholesaling to the broader NZ travel industry. FCM, Corporate Traveller, Stage and Screen and Executive Travel provide differentiated, specialised offerings to the corporate market across New Zealand. Flight Centre Limited is New Zealand’s only 15-Year League recipient as a finalist in the large workplace employer category of the country’s largest and most prestigious annual workplace survey, the IBM Best Workplaces Awards.

New Zealand

Flight Centre opened its first store in New Zealand in 1987 and is now, with its network of leisure and corporate businesses, is the largest travel specialist in the country.

In Norway, Flight Centre Travel Group operates its corporate brand, FCM Travel Solutions. Acquired in December 2016 the Nordics’ business incorporates 4 countries including Sweden, Denmark, Norway, and Finland.

In Norway, Flight Centre Travel Group operates its corporate brand, FCM Travel Solutions.

In Singapore, Flight Centre Travel Group operates its corporate brand, FCM and FCM Meetings and Events. FCTG first entered the Singapore travel market in 2008 with the introduction of FCM. In 2010, it acquired Air Services International, a Singapore travel agency which had been operating in the market since 1973. FCTG’s Singapore operation is one of the fastest growing travel businesses in the market.

In Singapore, Flight Centre Travel Group operates its corporate brand, FCM and FCM Meetings and Events.

Flight Centre Travel Group opened its first Flight Centre store in South Africa in 1995. Today, the Flight Centre brand is present in more than 130 locations across South Africa. Other FCTG brands with a smaller presence in South Africa include Flight Centre Associates, Corporate Traveller and FCM. Today, Corporate Traveller has more than 20 businesses across the country and is currently the second largest brand.

South Africa

Flight Centre Travel Group opened its first Flight Centre store in South Africa in 1995. Today, the Flight Centre brand is present in more than 130 locations across South Africa.

Flight Centre Travel Group operates FCM Travel Solutions Labs across France, Switzerland and Spain and the team is made up of 246 travel professionals . SAM the business travel app was created by the  FCM Labs  and has achieved widespread adoption across the business travel sector.

Flight Centre Travel Group operates FCM Travel Solutions Labs across France, Switzerland and Spain and the team is made up of 246 travel professionals.

In Sweden, Flight Centre Travel Group operates its corporate brand, FCM.  Acquired in December 2016 the Nordics’ business incorporates four countries including Sweden, Denmark, Norway, and Finland.

In Sweden, Flight Centre Travel Group operates its corporate brand, FCM.

In Switzerland, Flight Centre Travel Group (FCTG) operates its corporate brand, FCM Travel Solutions. FCTG also operates FCM Travel Solutions Labs across France, Switzerland and Spain and the team is made up of 246 travel professionals. SAM the business travel app was created by the  FCM Labs  and has achieved widespread adoption across the business travel sector.

Switzerland

In Switzerland, Flight Centre Travel Group (FCTG) operates its corporate brand, FCM Travel Solutions.

Flight Centre Travel Group has experienced significant growth since its inception in the UAE in 2007 and Saudi Arabia, operating as FCM Travel Solutions and to fulfil travel demand in corporate and MICE markets. FCM UAE has more than tripled in size while delivering unmatched travel experiences and benchmarking corporate travel management in the region. In 2023 FCTG expanded its corporate presence with the introduction of FCM into Saudi Arabia, which continues to scale and grow today.

FCM has injected an unprecedented level of expertise to the travel agency model in the region, delivering amazing travel experiences to its customers through a unique mix of unparalleled product and expert customer service. FCM is also the headquarters for the Middle East and Africa region which has a network of 30 countries through strategic licensing agreements with independent local operators.

Flight Centre Travel Group has experienced significant growth since its inception in the UAE in 2007, operating both FCM and Flight Centre brands to fulfil travel demand in both the leisure and corporate markets.

Flight Centre Travel Group’s (FCTG) retail presence in the USA is primarily based around the Liberty Travel leisure brand – one of the United States’ largest and most recognised travel agencies. This is supported by wholesale brand GOGO Vacations, and Independent by Liberty Travel (ILT).

USA is part of “The Americas” region, which is comprised of 10 brands across the retail, wholesale and corporate travel sector throughout Canada, the USA, and Mexico. Retail operations are driven by the Liberty Travel leisure brand in the USA, Flight Centre in Canada, Travel Associates in Mexico, Independent by Flight Centre/Liberty Travel, StudentUniverse, Umapped, and Les Voyages Laurier du Vallon in Quebec. Other FCTG brands present in the USA include FCM, Corporate Traveler, StudentUniverse, WhereTo, Discova and Shep.

Flight Centre Travel Group’s UK operations consist of six corporate and leisure brands across 100 UK high street locations and corporate offices. In the UK, core FCTG brands include FCM Travel Solutions, Corporate Traveller, Flight Centre, Flight Centre Business Travel, StudentUniverse and BYOJet.com. The first Flight Centre store in the UK opened in Putney, London in 1995. Today, Flight Centre is one of the fastest-growing travel companies in the UK. 

United Kingdom

Flight Centre Travel Group’s UK operations consist of six corporate and leisure brands across 100 UK high street locations and corporate offices.

Flight Centre Travel Group

Corporate traveller is part of the flight centre travel group (fctg), one of the world’s largest travel companies..

About Flight Centre Travel Group

After starting with one shop in the early 1980s, Flight Centre Travel Group has enjoyed remarkable growth to become an AUD $20 billion business consisting of more than 40 brands.

Today, FCTG employs more than 20,000 people across a total of almost 2,800 businesses, and has company-owned operations in 23 countries, a network that extends throughout Australia, New Zealand, US, Canada, Mexico, UK, Ireland, South Africa, Hong Kong, India, China, Singapore, Malaysia, the Netherlands and the United Arab Emirates.

Where we fit in

Corporate Traveller South Africa was established in 1999 as part of the Flight Centre Travel Group as a specialist corporate travel offering to service companies with R1 million to R20 million annual travel spend.

We currently:

• Employ 100 Senior Consultants across 6 National Locations
• Look after approximately 100,000 business travellers each year
• Service over 1000 clients
• Have a 90% client retention rate and
• A 95% customer satisfaction rate.

Corporate Traveller currently operate across 7 markets including South Africa, UK, USA, Canada, Australia, New Zealand and India.

0877 40 50 00

12/10/2023 • Knowledge

Article details.

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*Prices are in ZAR and subject to availability. Please refer to specific product’s terms and conditions.

Flight Centre Independent

Keep your independence and join the flight centre family, work from paradise..., or your couch, your brand our brand, the best work colleagues*, *some on-the-job training may be required, equipping independent travel consultants, with a team that is ready to fully support them every step of the way.

Flight Centre Travel Group is the world’s largest travel retailer, that is a globally recognised, multi-national travel company dedicated to creating amazing travel experiences. We are here to ensure that we make it easy to do business not only for the end customer “the traveller” but for you the Travel Entrepreneur as well.

As the travel industry worldwide faces incredible challenges there is no better time to ensure your business is backed by a financially stable global company. We have created not only an Independent model but we have created solutions for both individuals and smaller travel companies in the form of  Flight Centre Independent .

• Coporate Travel
• Destinations
• Restaurants

Capitalise On Flight Centre’s Big Red Sale Deals

South Africans are running out of time to score an idyllic holiday at a fraction of the usual price. Flight Centre’s Big Red Sale, the biggest sale in the travel retailer’s history, will come to an end on 31 May 2024, leaving just 10 days to take advantage of these once-off offers.

Since its launch on 3 May, the Big Red Sale has delivered hundreds of unbeatable deals for destinations near and far, including savings of up to 50% on holidays and tours with operators like Trafalgar and Intrepid, and savings of up to 30% on cruises with cruise lines like Norwegian Cruise Line and MSC Cruises.

“With just 10 days remaining, Flight Centre encourages everyone to act fast and secure their dream getaway before the Big Red Sale ends,” said Antoinette Turner, GM of Flight Centre South Africa. 

“With the exchange rate working against South Africans, these deals offer the chance for prospective travellers to journey somewhere on their bucket list they might not ordinarily be able to afford. It’s Flight Centre’s way of giving back to our clients for their unwavering support, particularly over the past few years.” 

According to Flight Centre’s ‘South Africa’s Year in Travel 2023’ report, Mauritius, Zanzibar, the Maldives, Singapore, and Dubai were all predicted to be amongst South Africans’ top 10 destinations for 2024 (and many are visa-free). The Big Red Sale covers all these destinations and more.  

“Those in search of a beach holiday can save up to R21,749 on a 7-night half-board escape for two to Mauritius, with a total package price of only *R32,285 return,” Turner said.

Additionally, a 4-night MSC Cruise voyage to Mozambique is available from just *R7,375 per person sharing – which is a saving of up to R1,700 per person.”

With 44 stores across South Africa and a team of dedicated Travel Experts, Flight Centre is ready to help South Africans plan the perfect getaway for less. Interested parties can visit their nearest Flight Centre store or browse Big Red Sale deals online at www.flightcentre.co.za. 

About Flight Centre Travel Group South Africa 

Flight Centre Travel Group (FCTG) SA is part of Flight Centre Travel Group, an Australia-based international travel company listed on the Australian Stock Exchange, with a market cap of AU$4.56 billion and a current share price of AU$20.34 as of 22 May 2024. FCTG with three leading brands: Flight Centre, Corporate Traveller and FCM, of which Corporate Traveller and FCM are proud level 1 BBBEE Contributors. FCTG SA is wholly owned and has been recognised as one of Deloitte’s Best Companies to Work for in South Africa for over a decade.

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Join the most passionate bunch of people working hard to make their customers happy and be the best in the industry.

The FCTG Way

We are committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to add your individuality to every conversation. Tell us what's important to you - #JoinTheConversation

We believe in supporting the communities in which we work, live and travel. We encourage you to participate in Workplace Giving through our Flight Centre Foundation and offer volunteering opportunities to allow you to positively contribute to your local communities - #Gratitude

At FCTG we want to inspire and motivate you and your family to live your happiest, healthiest life. We encourage you to take advantage of the healthy culture and participate in global challenges, set goals and get active - #ItsAllAboutBalance

At the heart of everything we do is a desire to have fun. Our culture of reward and recognition is embedded in our everyday life. We believe in creating opportunities for our people to celebrate achievements and offer access to tangible benefits and discounts to really reap the benefits of working for a global retailer - #WhatGetsRewardedGetsDone

We offer genuine opportunities for you to grow and evolve. We believe in providing you with the tools and development to flourish, both professionally and personally. All of our people are offered the opportunity to establish a long-term career pathway with access to professional development that will help you reach your potential - #ThriveWithUs

Our company is our people. We care for our colleagues' health and well-being, their personal and professional development and their financial security. We believe that work should be challenging and fun for everyone. Every team member should know and understand their benefits, their rights, what is expected of them, what they can expect from our business and who is there to support them - #ProudToBeFCTG

Listen, talk, be there, come as you are

Your time, your words, your presence

Challenge yourself, actively engage, move your mood

Take notice, embrace the benefits, and celebrate

Embrace new experiences, see opportunities, find your BOF

Stay Informed, stay up to date, stay safe

0877 40 50 00

Travel blog

Our Top Tips For First Time Travellers

Published 22 May 2024

Travelling internationally is a magical experience - but it can be a little daunting when it's your first time. Content creators, Daniel & Maddie, are here to share their top tips for first time travellers to help make your first trip one to remember (for the right reasons).

In this video, you'll discover what to take care of at home before you travel, what to pack, what important documents you'll need, how to stay healthy and MORE!

✈️ Read, learn and BOOK holidays here 👉 https://clicklinkin.bio/flightcentre ✈️ SUBSCRIBE to our channel 👉 https://bit.ly/2OxMjWc Follow Flight Centre on our socials: 👨‍✈️ Follow us on Facebook: https://clicklinkin.bio/followusonfacebook 👨‍✈️ Follow us on Instagram: https://clicklinkin.bio/followusoninstagram 👨‍✈️ Follow us on TikTok: https://www.tiktok.com/@flightcentre

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© Flight Centre Travel Group (Pty) Ltd. Registration No. 1994/000253/07.

*Prices are in ZAR and subject to availability. Please refer to specific product’s terms and conditions.