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We’ve been delivering the best travel experiences in Rome for over 90 years

Gray Line I Love Rome is the largest provider of sightseeing tours in the Eternal City.  For more than 90 years, Gray Line has been at the center of creating and operating the best traveler experiences in Rome and surroundings. With more than 100 tours and experiences Gray Line – I Love Rome is the brand of Carrani Tours that offer activities in Rome. Founded in 1925, Carrani Tours has grown into the most well-known consumer brand for Incoming services in Italy.

We’re part of  Carrani Tours  which was founded in 1925 by Mr Benedetto De Angelis who wanted to provide visitors with guided tours to Rome. Carrani Tours were the second authorised tour operator and the first bus tour operator in Rome, so we think our founder would be more than happy the popularity of our pink buses.

From these early beginnings, we have built a network of tours in and around Rome, with  exclusive partnerships with the Vatican Museums and Colosseum . We also provide tours to major destinations such as Capri, Pompeii, Tivoli, Sorrento, Florence, Assisi and Venice. 

In 2014 Carrani Tours was selected by the Gray Line group as its exclusive tour operator for Rome. For more than 100 years, Gray Line has been creating and operating the best traveller experiences in popular destinations around the world. This partnership makes us part of the largest provider of sightseeing tours on the planet.

The Gray Line I Love Rome Difference

There are hundreds of tour operators out there. What makes us different?

We are: 

Knowledgable:  our  local guides  are licensed professionals that receive extensive training. With backgrounds in fields like art, history and architecture, they have a passion for sharing the best of our cities and towns. Gray Line I Love Rome tours are more than just seeing the sites. Our guides will share the history and stories that make your Gray Line I Love Rome tour a memory to last a lifetime.

Experienced:  we’ve been running tours in and around Rome for almost a century. We know the best places to visit and the hidden gems. And most importantly, we take the time to find out what you, our guest, want from your tour.

Well-connected : our exclusive partnership with the Vatican museums and Skip-the-line access ensures you’ll spend more time exploring Rome’s sights and less time standing in a queue. With express access via the partner entrance, you’ll also receive special assistance and visit areas normally off-limits to the public.

Multi-lingual:  our guides speak 5 languages (English, Spanish, German, French and Portuguese). Some experiences are now available in Chinese, as well. Our famous pink Hop-on hop-off bus is fitted with audio guides in 13 languages.

Flexible:  we have a range of tours to suit all travelers, whether you have only one day to see the sights of Rome or are planning a longer tour throughout Italy. Our famous pink Hop-on Hop-off bus is the perfect way to see all of Rome’s main attractions.  And our high-speed train trips make it easy to visit Florence, Venice, Naples, Milan and the Amalfi Coast even if you don’t have long in Italy.

Awards and recognition

We’re proud to have won the following industry awards:

Guest reviews

But that’s just our story. Travel is about your experience, so here’s what some of our guests have said about touring with Gray Line I Love Rome.

“Matej was an excellent guide, able to guide us through the annals of Rome He was an avid shade-acquirer which was beneficial to those who require shade to enjoy their tours. I personally would never throw shade on Matej, as he was a shining light on our day. 10/10.”

– Matt P. | Grayline I Love Rome 

“Pompeii is a fantastic place with an incredible story; a must-see for anyone visiting Rome! The tour leaves early in the morning and includes a hotel pick-up. You will be offered a panoramic tour of Naples with a splendid view of the sea and Mount Vesuvius. The next is a delicious lunch of pizza with drinks and desserts, so it’s in Pompeii. The tour itself is super informative: you’ll learn everything you always wanted to know and more! Later you will have free time to buy souvenirs or enjoy an ice cream. Return to Rome around 8:00 pm, you will need to find your way back to your hotel. I had no problem calling a taxi. If you love ancient history, this tour is for you!”

– Ashley | One Day Tour to Pompeii Ruins from Rome | Canada

“I’ve taken other cooking courses in Rome over the years, but this one far surpasses anything I’ve ever taken before. The variety of foods prepared, three pastas, meats, vegetables, and desserts were not only varied but delicious and the chef was extremely attentive. You start out by going to the market and deciding what you want to eat, and then everything is purchased and we walk back to a luxurious place to cook. This is a wonderful course to take. The location is not just an apartment but a real cooking school and the setting is outstanding. Well worth the time and modest cost.”

– Jerry | Small-Group Cooking Lessons in Rome | New York, USA

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I did not book directly through Carrani tours, I was assigned to them through who I thought I was booking through, Tour Radar. I did not realize it was Carrani tours until the last minute, and my experience has been horrible! Very poorly organized, no communication, last minute changes to hotels from the hotels they promised us to lower grade hotels at the last minute. The hotel they put us at in Florence does not even have coffee in the rooms! It says it's a four star hotel but it looks very ratty and the carpets in the hallways are filthy and who doesn't have coffee in the room??? Now I am stuck here in Italy very unhappy

Hoy Abril 1ro, 2023 tuvimos una maravillosa experiencia con nuestro Tour guide Daniel. Estaba puntual en el meeting point, en todo momento fue amable y respetuoso y sobretodo con un amplio conocimiento de la zona e historia de esta maravillosa ciudad Rome, y particularmente nuestro Tour de Trastevere. Recomendado para todos!

Fortunately we didn't read the reviews before we booked with them, otherwise we've searched for another company; however we had a Great experience with the 8 day Best of Italy tour. Witch included Florence, Bologna, Venice, Montepulciano, Padua and Rome. We were so fortunate to have Lucy Delcanto and Mariela as tourists guide. They were phenomenal. They found the way to make us feel welcome and comfortable. we had a great time with everyone in the group. Even though being in a tour is a little exhausting, they took their time for us to eat, rest and take pictures. They are very knowledgeable and experienced. We booked it through tourradar.

See all photos from Juan Alfredo R. for Carrani Tours

I wish we'd had the opportunity to investigate this company BEFORE meeting them the morning our tour began. The tour, North to South in Italy, was booked through Wingbuddy. We had no idea that we would be "brokered" out to a different company. Though the tour guide informed us that we had gotten a letter from her at hotel check-in, we never did. She barged into breakfast and scolded us for being late even after I showed her the meeting time on the itinerary from Wingbuddy. Needless to say, that set the tone for the five days we spent with her. She spent more time telling us about herself than she did the sites we were driving past. Most of the other tourists on our bus were also unaware that we were being farmed out to other tours and tour guides. The worst was the day we were leaving Sorrento to return to Rome. We had confirmed our pickup time the day before, but after waiting for an hour, we called and were told that the driver would be there in five to ten minutes. An hour later, we called again and discovered that we had been left stranded. Carrani sent a driver to take us to Naples and provided train tickets from there to Rome. We ended up dragging our luggage through the streets to our hotel at 11 p.m. Claire

On an overall im gibing them a 3. Lets hope today goes smoothly carrani you have aready planted a bad taste in my mouth No wifi on carrani tour bus to pompei No food or drinking (coffee) allowed on the bus The microphone where the tour guide speaks did not work so we just used headsets.

Business owner information

Business Customer Service

Jul 14, 2016

Dear Steph, first of all thank you for taking the time to review your last experience with us. Be sure that we take our guests feedback very seriously and always aim to improve our service. However, we really hope to have the chance to meet you and offer you the memorable experience we are famous for. Best Regards, Carrani Tours

DO NOT USE THIS COMPANY!!! 1st they made us wait at the airport for an hour. Then they didn't confirm our pick up time as earlier than 3 hours. Called and called the # only to receive a message that didn't allow a message to be left. Finally one of the other numbers a man answers "hello" and what is your name? Then says the driver was there an hour before. Now I know it's not convenient to show up and just leave. I can't imagine this is normal. But maybe it is for them after reading some of the reviews.

Business Owner

Jan 9, 2020

Update: Dear Triana, we now know you encountered an issue with your pickup service from the hotel - as you never mentioned a guided tour and mentioned a wait at the airport instead, we just supposed you were referring to a pickup service from the airport. Sorry for the mess-up. Please, indicate to us your booking code privately, we're sure we'll be able to make it up to you for the inconvenience once we spot your booking in our systems. Thanks, the Gray Line Rome Team Dear Triana, we just saw your review and we're sorry to read you encountered issues in your interaction with our company. Please get in touch with us at feedbackteam@graylinerom... providing your booking code so we can look at your case and assist you better. We understand you booked a shared transfer from the airport but couldn't use the service for some reason. Soon as we find your file in our systems, we'll investigate and find a solution for you. Thanks in advance and regards, the Carrani Tours / Gray Line Rome Team

Alexandra was our tour Guide! She was amazing! You can tell how passionate she is about her culture and you can see that throughout her tour!

DO NOT USE THIS COMPANY We signed up for a Carrani tour called "Rome in a Day" on Expedia. Our tour was scheduled to depart at 8:30am and we were asked to arrive 30 minutes early. We arrived a few minutes before 8 and we're told to go away a return in 15 minutes. We came back and were told the tour left... wtf? The tour associate working on 4/12/17 at the Via Vittorio Emanuele Orlando 95 "I love Rome" office was so unbelievably rude... they finally had someone take us to meet up with a different tour. Sadly, the tour guide was also uninspiring. So much more to say, but too annoyed to go on...

Carrani Tours We took two different day tours this the first one and it went very well. The second review I post will be a bit different. Pompeii Day Trip from Rome with Lunch:7:30 am English Commentary Tour on July 10 We were picked up at our at 0650 as confirmed but email the day before . It was a hot day the temperature in Rome alone was up + 39 C . They took us to the meeting location where we got on to a large motorcoach (bus). The ride was long trip and half we stop for a bathroom break and to buy refreshment Just before getting to Pompeii , we stopped outside of Naples for Lunch we had a choice meat or fish. The three course lunch for meat was a spaghetti tomato sauce then potatoes with sliced beef . The fish was pasta with seafood and then potatoes with fish the desert was a small chocolate pastry , the meal and the service was very well done in a lovely dinning room . In very lovely look Hotel with a pretty court yard. Arriving in Pompeii before entering gate . We went into this Jewel shop where they carve seashell into cameo and to use their washrooms .The tour was over two hour long and it was very hot. The guide was very good but I would suggest a rest stop in the middle of the tour as people were getting overheated including myself, there is a nice looking rest area that sells cold drink there that we past by. Walking down the streets of Pompeii looking at the the remains of homes and and shops you could almost imagine being there with people that lived there, walking into the buildings like the bath house you could almost feel them being there and being trap when the volcano dump all the ash covering entire city .It was something to see. This was a very good tour.

Buyer Beware. Went for a tour at a museum, we were less than five minutes late along with another family (4 adults and 3 kids) tried to call no answer literally they were inside the museum and nobody could try to contact us no refund, no consideration. I would never recommend them, very disappointing. Poor communication we tried to plead our case and it took them over 2 1/2 months to reply with the answer of simply no refunds.

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Explore the best travel destinations in Russia with our wide range of sightseeing tours to Moscow, St Petersburg, Golden Ring, Kazan; Northern Lights viewing tours; wildlife & nature tours to Lake Baikal tours, Altai, Kamchatka tours, Trans-Siberian train tours, and more. Find the best guided trips and expert planned Russian holidays 2023-2024.

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Visit Moscow Tours

Saint Petersburg - Karelia 9 days - 8 nights

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Welcome to visit moscow tours.

We provide authentic, informative and memorable tour packages and city tours, at very competitive prices. Visit Moscow Tours are available not only in Moscow, but also in other cities: Saint Petersburg, Kazan, Suzdal and Sergiev Posad.  We also organise customised individual programs tailored just for you.

Our guests come in large groups, small private groups, as couples or as single travellers. We take care of and treat our guests with respect in a friendly and warm family environment. We show people our beautiful cities with passion and deep knowledge of their history, culture and traditions.

Our guides are extremely hospitable, helpful and well-informed. They are simply the best because only by providing the best services can we make the world fall in love with Russia. And we are very happy when our guests say that they will definitely come back to Russia and that they will tell all their friends how great Russia is! That is what inspires us to put even more dedication and hard work into our tours, knowing that what we do is positive and meaningful.

Our classic tours include tours of Moscow and Saint Petersburg, two main Russian cities.

Moscow is a big and busy  megalopolis and Russia’s capital city, where more than 12 million people live and work. Our capital city is happening place; it is mysterious, elegant, luxurious, fashionable, clean and bright, with its unique legends, traditions and events. It is with great pride that we show the Red Square and the Kremlin, our Underground and Tretyakovskaya Gallery, among other stunning attractions.

Saint Petersburg is our second capital,  the second largest city in the Russian Federation. This wonderful city has a strong and lively aristocratic spirit, uniquely Russian royal architecture, magnificent museums and theatres. Saint Petersburg bears the royal heritage of Russia, which can be felt in its air, its streets, parks, monuments, museums and citizens.  In Saint Petersburg tours, we will take you to the Hermitage, Peter and Paul Fortress, Faberge Museum and Orthodox Cathedrals. We’re sure you will love it!

If you have a few more days to spare, venture into the dreamy Russian countryside in Suzdal or Sergiev Posad. Suzdal is a small town with a population of about ten thousand people, situated on less than 15 square kilometres. This tiny area is home to 53 historic cathedrals, five monasteries and a kremlin. Church domes are visible like mushrooms from anywhere and everywhere in the town like in a fairy tale. No wonder Suzdal is called the ‘Town Museum”.  It is definitely worth visiting!

Just try any of Visit Moscow Tours’ tour packages or any individual city tour, and we promise that you will want to come back to Russia again.  Russia is huge with countless amazing places to visit. There are so many unique experiences to be had and energies to be felt that one tour is definitely not enough to explore this vast land. It is also a very safe destination to travel, and we have a tradition of warm hospitality. Our people adore and take care of visitors as our own guests, and even if they do not know your language very well, they still try to be helpful and hospitable.

Our guides will show you the most interesting attractions and historical places, taking you on a journey to the past to enjoy stories of medieval times, the Romanov monarchy, the Soviet Era. And of course, we will show you the contemporary life of our country through authentic local experiences.

We look forward to meeting you soon!

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Carrani Tours: Award-Winning Italian Travel Since 1925

In 1925 , the visionary Mr. Benedetto De Angelis founded Carrani Tours with a brilliant idea: to offer structured, guided visits of Rome. This marked the beginning of a prestigious legacy, as Carrani Tours obtained the license number 2 from local authorities as an authorized Travel and Tourism agency and license number 1 as a bus operator for touring purposes.

Over the years, Carrani Tours has crafted a comprehensive network of tours and visits across Italy's major destinations such as Tivoli, Capri, Pompeii, Sorrento, Florence, Assisi, and Venice, solidifying its position as a leader within the Italian tourism industry.

In 2014 , a significant milestone was achieved when Carrani Tours became the official licensee for the Gray Line brand in Rome, further expanding its reach and services. This collaboration not only enhanced Carrani's offerings but also reaffirmed its commitment to quality and excellence in the tourism sector.

The excellence of Carrani Tours has been consistently recognized by travelers and industry professionals alike. For six consecutive years, Carrani Tours – Gray Line I Love Rome has been awarded the Travelers’ Choice Award by TripAdvisor, a testament to the high standards and satisfaction that Carrani consistently delivers. Further acclaim was bestowed upon Carrani Tours when it was named Italy's Leading Destination Management Company in 2021 by the World Travel Awards.

Today, still owned by the founding family and employing 110 staff members, Carrani Tours is renowned worldwide as a reliable and professional company in the receptive tourism business. The legacy of Mr. Benedetto De Angelis lives on, as Carrani continues to innovate and provide travelers with exceptional experiences in the beautiful backdrop of Italy.

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