what is mistimed trip uber

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• UBER TRIP HELP.UBER.

Learn about the "Uber Trip Help.Uber. " charge and why it appears on your credit card statement.

First seen on September 27, 2019 , Last updated on September 4, 2024

What is it?

i want to know all the charges you are taking from my account what are they for please i dont use uber at allits reall frastrate me

W>T> F> is "Uber Trip Help" and why do they keep stealing money out of my bank account?

I got this same charge on a brand new credit card. It was for $2.55 and $3.45 - My Uber account has no info on these charges, so I suspect it has nothing to do with Uber and these are scammers using the Uber name to nickle and dime people's credit cards and hoping they don't notice because it is such a small amount????

I am like others on this site, I have had over 40 charges to my credit card. I called my Credit Card Co and they are looking into it I can not find a number to call Uber except the safety number and that does nothing. The name on the charge is 8 UBER TRIP HELP.UBER.COM help.uber.comNL then under that it says Indian Rupee. I have cancelled the card now I am worried about other cards I am not sure why the credit card co would let these charges go through when they are mostly in the same day and only minutes apart

I have NEVER USED an Uber and I've been charged. I had this problem before and had my bank dispute the charges. I have a new number and it happened again! I had to cancel my credit card. Are there any safeguards with this service?

Getting millions of charges over a thousand is this fraud pretending to be Uber or actually Uber??

I have had numerous charges on my bank account from Uber, in California. There have been at least two a day since the 11th of September. My bank has cancelled all the transactions...they continue to charge. It has been over $300...I want it STOPPED IMMEDIATELY.

I was charged for an Uber trip I did not make. My bank closed this debit card account and refunded my money. On the same day as the refund another charge for that exact amount was charged again. on 2/10/20 $205.98

two charges suspicious from UBER TRIP HELP.UBER.COM CA. The web site looks legit, covering a variety of FAQ's, Bbbbuuutttt… There is no way to contact the company this way- no phone #, chat etc. I finally found a link to let me check my tip history, although it says they cannot take a tip back (i.e. settle a dispute). I proceeded to sign in through Facebook but it wouldn't let me sign in. They didn't ask for my password, but I regret I was ready to give it. The charges were $1 and $1.18 on the same day with no other charges within at least 2 weeks. The minimum cost of an ubber pool ride is $6, so this doesn't even make sense. I had to shut down my card.

Today I took a look at my credit account and I found many charged transactions Uber help trip really I was surprised and upset in the meantime because it's a fraude and my bank doesn't block that and post them I called customer care and security service and asked them to block all pending transactions and refund me as soon as possible.

Please be mindful because there's an attack from indian hackers

It's not an Uber charge. It's an overseas scam. You will need to contact your Credit Card company.

Have never had a Uber card and have a recurring charge of. 7.17 on my bank account. Since it shows recurring my bank says i cannot dispute it- this is so wrong!! Help!!

I have many charges to my bank account- they are fraudulent. UBER TRIP HELP.UBER.COM

please cancel credit card on file.

I have never used Uber ever getting charges on my card went to bank and they gave me a new card and they are investigating it as fraud they are going to call me with their research

My girlfriend charged an uber with out my permission on her account her phone # is 484-684-8711. I want a refund or there will be a lawsuit filed

Can you help? What is this charge?

Also appears on statements as.

• CHKCARDUBER TRIP HELP.UBER.
• CHECKCARD UBER TRIP HELP.UBER.
• POS Debit UBER TRIP HELP.UBER.
• POS PUR UBER TRIP HELP.UBER.
• POS PURCH UBER TRIP HELP.UBER.
• POS PURCHASE UBER TRIP HELP.UBER.
• POS REFUND UBER TRIP HELP.UBER.
• PRE-AUTH UBER TRIP HELP.UBER.
• PENDING UBER TRIP HELP.UBER.
• Visa Check Card UBER TRIP HELP.UBER. MC
• Misc. Debit UBER TRIP HELP.UBER.
• CHKCARD UBER TRIP HELP.UBER.

Similar Charges

• Uber trip #9257 Mtn. View CA
• UBER *TRIP 93,42 TL
• Uber trip help.com ca
• UBER *TRIP HELP.UBER.C 60,00 TL
• UBER TRIP HELP.UBER.C CA
• UBER *TRIP HELP.UBER.COM

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Beware of Trip fare adjustment by Passengers!!

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Recently I’ve received this email from Uber saying: we’re reaching out to let you know that the fare for one of your trips has been adjusted. Trip date: XXXXXX Original fare: $19.82 New fare: $6.82 Reason: Mistimed Trip Start/End. This fare was adjusted following a report that the trip was not started and/or ended at the correct pickup location and destination. We've adjusted the fare to reflect the estimated time and distance between the pickup location and destination provided to us. I exactly remembered this trip from 3 Weeks ago. I picked up this passenger at the hotel. Upon arriving, I let the passenger know that I was there by text. However, she called me back 4 or 5 minutes later saying that she was at the Front desk paying but the front desk had problems with credit card machine for payment so she said there is some delay and asked me to wait little longer. I replied Ok. However I waited 15 minutes in addition to 5 minutes of waiting. She comes into the car and thanked me for my patience and I said “No problem.” She had her boyfriend with her and he smelled heavy with marijuana. Then I started their trip and I noticed its only 8 miles away to the train station. So I was not happy about the trip being short trip having to wait long and in addition stinking my car with marijuana. But as we get closer to their train station, she said she wants change trip to 20 miles away to UGA and she asked me if it was okay to change the destination and I said it was okay.(I was happy). And asked her to change the destination herself in her app. So she did and I did drop them off 20 miles away to UGA. (Of Course NO TIPS from them.) So, as you can see I did deserve this original fare of $19.82. But apparently she disputed the fare by saying I dropped them off at the train station 8 miles away. I am upset with UBER for not consulting me FIRST for making any adjustments for my pay. However, UBER did change the fare back to the original fare. Drivers, beware of these practices by UBER and check ALL your emails, UBER will deduct from your payment if your not aware. Also, Beware of these scammers/passengers!! They know exactly what they are doing, and I’m sure they have pulled this before and it worked for them in the past. Don’t let this happen to you. Be vigilant!!  

Why don't you reply back and tell them that she changed the address in her app, you'll get the fees back. I've been warning about this scam for months... https://uberpeople.net/threads/always-have-pax-change-address-in-app-no-exceptions.106306/ If questionable, always take a screenshot of the change...  

I did!! Reread my Post...  

This happens to me at least twice a weekend, except Uber doesn't alert me at all, I just note the pay change and then message them and ask WTF? Don't just touch my pay no questions asked on my end. Now I pretty much screen shot anyone iffy or makes changes. But I shutter to think how many get away with it, I smell Ubers next Class action lawsuit  

CrimzonFiasco said: This happens to me at least twice a weekend, except Uber doesn't alert me at all, I just note the pay change and them message them and ask WTF? Don't just touch my pay no questions asked on my end. Now I pretty much screen shot anyone iffy or makes changes. But I shutter to think how many get away with it, I smell Ubers next Class action lawsuit Click to expand...

Yes, this does happen often. I also like the "you didn't take the optimal route" email. I don't know about everybody else but with me driving XL I get a lot of different destinations with more people in my truck. That's why I insist they change the address in the app.  

Good point. Thanks for sharing your thoughts.  

Edman said: Recently I've received this email from Uber saying: we're reaching out to let you know that the fare for one of your trips has been adjusted. Trip date: XXXXXX Original fare: $19.82 New fare: $6.82 Reason: Mistimed Trip Start/End. This fare was adjusted following a report that the trip was not started and/or ended at the correct pickup location and destination. We've adjusted the fare to reflect the estimated time and distance between the pickup location and destination provided to us. I exactly remembered this trip from 3 Weeks ago. I picked up this passenger at the hotel. Upon arriving, I let the passenger know that I was there by text. However, she called me back 4 or 5 minutes later saying that she was at the Front desk paying but the front desk had problems with credit card machine for payment so she said there is some delay and asked me to wait little longer. I replied Ok. However I waited 15 minutes in addition to 5 minutes of waiting. She comes into the car and thanked me for my patience and I said "No problem." She had her boyfriend with her and he smelled heavy with marijuana. Then I started their trip and I noticed its only 8 miles away to the train station. So I was not happy about the trip being short trip having to wait long and in addition stinking my car with marijuana. But as we get closer to their train station, she said she wants change trip to 20 miles away to UGA and she asked me if it was okay to change the destination and I said it was okay.(I was happy). And asked her to change the destination herself in her app. So she did and I did drop them off 20 miles away to UGA. (Of Course NO TIPS from them.) So, as you can see I did deserve this original fare of $19.82. But apparently she disputed the fare by saying I dropped them off at the train station 8 miles away. I am upset with UBER for not consulting me FIRST for making any adjustments for my pay. However, UBER did change the fare back to the original fare. Drivers, beware of these practices by UBER and check ALL your emails, UBER will deduct from your payment if your not aware. Also, Beware of these scammers/passengers!! They know exactly what they are doing, and I'm sure they have pulled this before and it worked for them in the past. Don't let this happen to you. Be vigilant!! Click to expand...

UBER is pulling all kinds of tricks... Uberpoo is one of 1000. lol  

This just happened to me. Passenger requested a ride , Los Angeles March 13, 2017 from 1255 sunset to 1200 colton street. It was only a $5,77 fare. I have a map with the pick up spot and the drop off, but uber just took my money anyway. Cheap ass pax requests a fare adjustment january 2018 and I get deducted $5,77. I have complained to uber but all I get is that I have not complained in time. I have spoken with many reps, the only time they said they would change things for me was when I said I was recording everything, with no hesitation the operator said they would pay me back and that it was already reflecting in my pay. Only for me to see they were lying to me. Still trying to fight these aaholes, wjy cant uber just do the right thing??? SMH  

You waited 10 months to complain?  

IndianMoto i think you should read again. Passenger requested fare adjustment 10 month later, I contest a few days later.  

this sounds like a bug or a malfunction on their part. 10 months later? The fare adjustment thing only happened to me one time. There are people out there gaming the sytem, but i assume there accounts will be terminated after a few times. No way should a passenger be able to change a fare, 10 months later.  

Yes I thought it was a bug too, and the reason why I insisted so much in getting this fare re-readjusted. I have tried the help line, which everytime of my 5 times trying with different operators they tell me to hold for 2 min. When they coke back they will say that this will go to the special investigation team. And the investigation team says "Thanks for letting us know, Brian. Unfortunately, we are unable to adjust a fare more than 10 days after a trip ends. Riders are billed immediately when a trip ends, and we need to establish clear and consistent expectations for fare adjustments. If this happens again on a future trip, let us know within ten days and we will review for any adjustments. If you have any more questions we're always happy to help." Like I said this was the fifth time I requested help on this. I dont understand how it can be more than 10 days if in the app the adjustment request was jan 9th.  

Harleyfxdx1 said: If you are local to the "green Light Center in Atlanta, I would suggest you go there and speak to a representative named "Grace" She is excellent and knows exactly what to do to resolve situations like the one that you had. Yeah, it's a pain in the ass to go over to the center on Clairmont Rd., but hwy let the pax get away with that BS at your expense. Pick a slow and and a convenient time for you and give it a try. Click to expand...

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