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Top 5 Reasons to Attend a Salesforce World Tour

Salesforce World Tour events bring Salesforce users, partners, customers, and the surrounding community together for a day filled with innovation, transformative learning, and inspiring conversations around today’s business challenges. Whether you’re currently using Salesforce for CRM or exploring the possibility of moving onto the platform, the Salesforce World Tour New York is the event.

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Here are the top 5 reasons to attend this year’s World Tour.

1. It’s Completely Free to Attend If budgets are tight, this event is just right for your business. The Salesforce World Tour is free to all attendees, whether you’re a current Salesforce user or not. You’ll walk away having learned about the latest Salesforce products, processes, and opportunities without having to pay to attend. A win-win!

2. Get the Latest on AI and Customer 360 During Dreamforce last year, Salesforce relaunched Einstein 1 Platform , a trusted AI platform designed to connect data to create a cohesive profile of their customer. The Salesforce World Tour will dive into where the Einstein platform fits into the Customer 360 suite of Salesforce tools, share live demos of the product, and provide product experts on-site to answer questions specific to your unique business.

3. Sessions for Every Industry and Role As the leading CRM, Salesforce serves nearly every industry and touches every role. Let’s say you’re in marketing or sales—there are sessions for you. If your company falls under the manufacturing industry—there are sessions for you. With 80+ sessions available, you’re bound to find demos, workshops, and sessions that are right for you and your current business needs. In fact, you can explore the sessions now and filter by role, industry, and Salesforce product.

4. Feed Your Inspiration Ever feel like you’re constantly in “go-mode” and can’t find the time to think strategically? The Salesforce World Tour NYC weaves in several opportunities to network and brainstorm with the Salesforce Community—helping you to clear the clutter in your mind and gather ideas that will impact your business strategy and departmental plans as you prepare for 2024. It’s one of the best ways to give yourself space to think creatively and be inspired by other successful businesses.

5. Enhance Your Salesforce Experience with AppExchange Partners The beauty of Salesforce lies not only in the technology that powers the platform but also in the marketplace of solutions that extend the capability of your Salesforce org. From e-signature technology like DocuSign to a native accounting platform like Accounting Seed , there are a number of providers to learn from and explore (and many will give you a demo onsite!).

As a leading, fully Salesforce-native accounting solution, Accounting Seed invites you to visit with us during the Salesforce World Tour New York. Register for free today before space fills up. And be sure to stop by the Accounting Seed booth to learn how we can help you connect your data from sales lead to accounting ledger on the Salesforce Platform.

About Accounting Seed

Headquartered in Columbia, Md., Accounting Seed was founded in 2008 and published on the Salesforce AppExchange as a native accounting solution in 2011. The platform’s innovative and flexible architecture allows customers to manage their financial data  their  way. Accounting Seed’s secure and trusted technology enables a 360-degree view of a customer’s business, putting time back in their hands and empowering financial growth. Learn more at  accountingseed.com  or on the  Salesforce AppExchange .

See Accounting Seed in action

Get a close-up view of how accounting on Salesforce can eliminate the need for costly integrations—and silos of mismatched information—by sharing the same database as your CRM.

Continue Exploring

Introducing Multi-book Accounting: Automated Cash and Accrual Visibility

Your Guide to Getting the Most Out of Dreamforce 2024

How Construction Accounting Software Enhances Project Management and Profitability

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World Tour Essentials Stockholm 2024

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Jeff Mancari is a host of exceptional ability. Studies show that a vast majority of guests attending events by Jeff have been known to leave more elated than visitors to Santa's Workshop, The Lost of Continent of Atlantis, and the Fountain of Youth.

Thank you all for coming to Salesforce World Tour Essentials Stockholm April 24.

We hope you had an enjoyable day, ignited your AI journey and come away full of ideas and inspiration.

If you would like further information about any solutions or sessions, please get in touch with your Salesforce representative, or click below at Contact.

We hope to see you at WTE next year or at any of our other events this year!

World Tour Essentials Stockholm in 40 sec. 

See the highlights from our amazing event in Stockholm

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• Events help bring people closer together in the information age.
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The day was filled with inspiration

Ignite your AI journey

Whether you're new to Salesforce or a long-time customer find out how the latest Data Cloud and Einstein innovations can unlock your AI potential. Learn how customers are already automating processes 27% faster with our Einstein 1 platform.

Learn from the best

Participate in sessions led by customer Trailblazers, AI visionaries and thought leaders to explore bringing AI to any industry, role or workflow. Connect with industry peers to brainstorm, share expertise and hear incredible stories of customer success.

Find your solutions

Discover how everyone — your marketing, sales, commerce, service, IT, and data teams — can work smarter and be more productive with connected data, trusted AI, and the #1 AI CRM. Find solutions that save you time, lower costs, and grow businesses of all sizes - with Customer 360.

Einstein 1 Helps Air France-KLM Answer Traveler Questions in Less Clicks

Experience the magic.

Customer experience

Learn about Salesforce Customer 360 in our main expo area

Subtitle Text

Data Management

Hear from local customers at our Keynote and Breakout sessions

Sporst and Technology

Have fun while you network with industry peers and leaders

Great speakers shared great ideas

Erik Slottner

Minister for Public Administration & Digitalisation

Head of Fundraising and Loyalty,

Plan International

Ashley Meunier

Global Senior Director Program Management,  Asics Digital

Gina Azaric

Senior Advisor Brand & Marketing

Milap Patel

Head of AI Products & Strategy, Ericsson

Liselott Blomgren

Head of IT, Bonnier News

Nicholas Gullberg

Head of Product & Development, NTM

Anders Landgraff Nilsen

Head of CRM, Schibsted

Amy Boreson

Strategic Product Manager, Thule

Ludvig Cosma Stålberg

Head of Digital Workplace, EQT

Magnus Jernberg

Head of the Education Unit, 

Swedish Air Force

Head of Business Intelligence, Instabee

Director Sales Process Management,

Volvo Trucks

Managing Director, Sequence Advice

Pontus Anderssson

CTO & Founder,

Valerie Lundgren

Global CRM Data and Business Manager, GANT

Luis Gisbert, 

Principal Strategy Consultant,

ZEOS Zalando

Thomas Areskoug

 VP Digital Sales and Marketing, Atlas Copco

Anna Dahlström

Team Manager Customer Engagement, 3 (Tre)

Karin Anesand

Head of CRM, Willys

Staffan Enocksson Witting

Enterprise Architect, Aspia

08.00 - 09.30

Pick up your badge, connect with peers over coffee and explore the exhibition. New to Salesforce? Join the Introduction to Salesforce at the Discovery Theatre  08:30 at Floor 5.

9.15 - 10.45

Opening Session

Now Everyone’s an Einstein with CRM + AI + Data + Trust. Discover the latest news and get inspired by our special guests at main stage.

10.45-11.15

Coffee Break, Networking & Expo

Demos, networking and hands on learning in the exhibition. 

On stage at the Discovery Theatre  at Floor 5.

10:50 - Revenue Cloud session Product Catalog Management on Salesforce.

11.15-12.00

Breakout Sessions - Block 1

What’s the HOW behind the WOW? Get inspired by Swedish thought leaders and industry experts in our first block of breakout sessions.

12.00-13.15

Lunch and networking

Enjoy lunch and networking in the exhibition.

On stage at the Discovery Theatre  at Floor 5:

12:10 - Data Cloud & AI to drive business outcomes.

12:40 - Build and Secure AI Powered apps on Salesforce.

13.15-14.00

Breakout Sessions - Block 2

What’s the HOW behind the WOW? Get inspired by Swedish thought leaders and industry experts in our second block of breakout sessions.

14.00-14.30

Demos, networking and hands on learning in the exhibition.

On stage at the Discovery Theatre at Floor 5.

14:05 -  Boost Sales Productivity with Salesforce on Slack .

14.30-15.15

Breakout Sessions - Block 3

What’s the HOW behind the WOW? Get inspired by Swedish thought leaders and industry experts in our third and final block of breakout sessions for the day.

15.30-17.00

Networking & Drinks

Enjoy some final networking and refreshments while digesting the day's information.

Even if you’re new to Salesforce, this event was for you

You could hear inspiring stories of our customers’ success in driving business growth and transforming customer experiences with the world’s most trusted customer relationship management (CRM) platform.

You could also discover how you could empower your sales, service, marketing, IT and commerce teams to work as one from anywhere — so you can keep your customers happy everywhere.

Thank you to our partners!

Platinum Partners

Gold Partners

Silver Partners

Executive Experience Partners

Your AI journey starts here

Full Agenda - All Sessions

08.30 - 08.50

Introduction to Salesforce

Explore the heart of Salesforce, where innovation, trust, customer success, and sustainability drive us forward.

This brief session illuminates Salesforce's core mission: revolutionizing customer relationships while steadfastly adhering to our foundational values. Discover how we empower businesses and their customers to succeed, reflecting our commitment to trust, relentless innovation, and sustainability. Engage with us to kickstart your day, learning how these values shape our journey and ensure we remain at the forefront of supporting thriving businesses and communities.

Location: Discovery Theatre (Floor 5)

• Carl Röhfors, Account Executive, Salesforce

Now Everyone’s an Einstein with CRM + AI + Data + Trust.

The future of business is here! Discover the latest product innovations and hear how AI is changing the game across industries. Join our Salesforce hosts Emelie Garrison and Lucas Fernström together with special guests as they bring the magic to the main stage. 

Demo on stage: Air France/KLM 

Location:  A1 (Main Stage)

Guest Speakers:

• Erik Slottner, Minister for Public Administration & Digitalisation

• MilaP Patel, Head of AI Products & Strategy, EriCsson

• Pia Brunn, Head of Fundraising and Loyalty,

• Ed Thompson

SVP, Global Influencer Strategy, Salesforce

10.50 - 11.10

Product Catalog Management on Salesforce

Delight your customers with unified product experiences across channels, while easily managing product lifecycle at scale. Gain insights on how to rapidly launch products and respond to market conditions.

Location: Discovery Theatre (Floor 5)

• Oscar Bjelvert, Account Executive, Salesforce

• Michael Aaron Senior Director Revenue Cloud Solutions, Salesforce

Breakout BLOCK 1

From Insights to Action: Retailers achieving sustainable growth and competitive advantage through data, AI, loyalty and new revenue streams.

Join us for a session where we discuss how a solid data foundation and AI can help you drive personalized customer experiences and foster loyalty. Discover how retailers can leverage data insights to not only enhance customer engagement but also unlock new revenue streams through retail media. By embracing these strategies, retailers can position themselves at the forefront of the industry, driving sustainable growth and gaining a competitive edge in today’s dynamic market landscape.

Location:  Breakout Room A1 (Main Stage)

• Valerie Lundgren, Global CRM Data and Business Manager, GANT

• Luis Gisbert, Principal Strategy Consultant, ZEOS Zalando

11.15 - 12.00

Financial Services

Transforming the advisory experience: Drive productivity, revenue and customer satisfaction

Join us for a session where we discuss how you can enhance the advisory experience for your frontline staff and your customers. Discover how to leverage data insights to position yourselves at the forefront of the Financial Service industry.

Location:  Breakout Room A2 (Floor 5)

• Robert Karlsson, CTO NON-LIFE & HEAD OF INTELLIGENT AUTOMATION,

SÖDERBERG & PARTNERS

• Tomas Ohlin, CTO NON-LIFE & HEAD OF INTELLIGENT AUTOMATION,

Manufacturing

Manufacturing Perspectives: Elevating Customer Experience

Hear from manufacturing companies how they are elevating customer experience, fuelling competitive advantage, building brand reputation, and sustaining long-term growth.

Location:  Breakout Room A4 (Floor 5)

• Thomas Areskoug, VP Digital Sales and Marketing, Atlas Copco

• Alco Bor, Director Sales Process Management, Volvo Trucks

Deliver AI-Powered Experiences with MuleSoft

Learn how MuleSoft’s unified platform combines AI with best-in-class integration, automation, and API management to transform employee and customer experiences.

Location: Breakout Room C1 + C2 (Floor 2)

• Staffan Enocksson Witting, Enterprise Architect,

11.15 -12.00

Platinum Partner: Axenon / NoA

The AI way to the customer - a marketing panel on best practice and the road to future success.

Together with NoA and Axenon, a couple of senior brand and marketing leaders discuss the potential of generative AI to reach the customer and leverage marketing activities.

Location: Breakout Room C3 (Floor 2)

• Gina Azaric, Senior Advisor Brand & Marketing

• Ann Sonne, Managing Director, Sequence Advice and former VP of Communication & Sustainability, Instabee

• Pontus Andersson, CTO & Founder, App Shack

• JONATHAN PETTERSSON, CEO, NOA SWEDEN

Revolutionizing Media: Harnessing Data, AI, and CRM for Unparalleled Customer Experiences.

Explore how Data, AI, and CRM are reshaping media customer experiences. Learn from industry leaders as they share strategies for personalised content delivery and streamlined interactions. Gain practical insights into harmonising data and leveraging AI for targeted marketing. Engage in dynamic discussions and case studies, and connect with peers to drive meaningful change in your organization.

Location: Breakout Room C4 (Floor2)

• Nicholas Gullberg, Head of Product & Development, NTM

• Anders Landgraff Nilsen, Head of CRM,

Schibsted News Media

• Liselott Blomgren, Head of IT, Bonnier News

Ideell Sektor & Medlemsorganisationer

Lyckas med digital transformation och ta nästa steg med AI.

I sessionen för ideell sektor och medlemsorganisationer berättar Akavia om hur de lyckades med sin digitala transformation genom att fokusera på förändringsledning och kontinuerligt arbete med användarupplevelsen. Vi kommer också ta en titt in i framtiden på hur organisationer kan ta nästa steg i sin transformation med AI.

Location: Breakout Room 24+25 (Floor 2)

• Michaela Stolpe, Systemspecialist CRM, Akavia

12.10 - 12.30

Data Cloud & AI to drive business outcomes

Companies have more data than ever and are all looking to benefit from the promise of AI. Predictions and outputs generated by AI is not better than the Data it feeds off. But there is a struggle to drive business outcomes. Hear how Data Cloud allows you to get to the data you need for your AI use cases, so you can deliver AI capabilities to Serve users in the flow of work.

• Magnus Lundin, Solution Engineer, Salesforce

12.40 - 13.00

Build and Secure AI Powered apps on Salesforce

Learn how Salesforce gives IT teams the tools and development environments needed to implement, build, and extend your business, securely.With our low-code builders, you can accelerate Salesforce development and release cycles with modern DevOps and secure test environments to build AI-powered apps fast.  And with our suite of security and governance solutions, you can secure your organisation and stay compliant to protect customer data and maintain trust.

• Veronika Zaricka, Product Marketing Analyst, 

BREAKOUT BLOCK 2

 13.15-14.00 

Marketing Cloud B2C

Breaking Barriers: How AI is Redefining Marketing

From buzz and hype to reality in record time, AI is truly breaking barriers and changing how marketeers work and the results they can get. See how you can work in a new way and be inspired by other customers!

Location: Breakout Room A1 (Main Stage)

• Anna Dahlström, Team Manager Customer Engagement, 3 (Tre)

• Karin Anesand, Head of CRM, Willys

Sales Cloud

Sales AI: Unleash growth for your customers…and You!

Fun fact: 94% of CROs have prioritized tech stack consolidation, all while grappling with how AI will impact seller productivity. Join this session as we showcase the Sales AI innovations that your sellers and sales operations need, and the new products that will help you consolidate. It all starts with AI – supercharging sales everywhere and driving growth and productivity.

Our panel of experts - a rockstar Salesforce admin, a tenure Sales Operation Manager, and a fearless CSO - will discuss their different Point of views on how AI can support sales Productivity. Don't miss out!

 Location: Breakout Room A2 (Floor 5)

• Nora Kocsis, Sales Operation Manager, Trustly

• Jesper Klang, Trailblazer Community, Group Leader

• CHRISTIAN FINSTAD, Chief Sales Officer,

Mentimeter, 

Service Cloud

Embracing AI & Automation: The Future of Service Experiences

Step into the AI and automation era with confidence. Learn how to activate AI across customer service and field service to scale support, increase productivity, and save costs using the #1 AI CRM. Take a look at the opportunities, challenges, and ethical considerations of AI in service, and discover how Nordic service leaders are gearing up for this paradigm shift.

 Location: Breakout Room A4 (Floor 5)

• Amy Boreson, Strategic Product Manager,

Tableau (Data/Analytics)

Transform how you make decisions with AI-powered analytics

Dive into the forefront of innovation with Tableau's roadmap, showcasing advancements across AI and analytics. See how we redefine analytics, enhance user experience, and empower data-driven decisions.

 Location:  Breakout Room C1 + C2 (Floor 2)

•  Paul Flynn, Head of Business Intelligence, Instabee

13.15 -14.00

Platinum Partner: Deloitte

Measuring Digital Transformation Success with Atlas Copco and Salesforce

Organizations often find themselves at a digital crossroads, knowing digital investments are essential to enterprise value but struggling to define and measure their success. Research drives this paradox home: nearly 70% of respondents in research agree digital transformation is the single most important investment they can make to drive enterprise value; however, three out of four also struggle to define what success is. Learn how Atlas Copco use digital value measurement for their global Salesforce transformation and how they stack up against industry and regional nuances. 

• Luis Clement, Global Program Manager,

Atlas Copco

13.15 - 14.00

Commerce B2C

Power Commerce Everywhere with AI + Data + CRM

Learn how the world's leading companies are driving profitable growth with AI-powered commerce that's smart, personalized and everywhere.

  Location:  Breakout Room C4 (Floor 2)

Coming Soon

Small Business/Scale-Ups

Success Tips to Help SMBs Find, Win and Keep customers

Whether your business has two employees or two hundred, efficient growth is top of mind. Learn how Salesforce increases the impact of your sales, service and marketing teams.Join us to see how you:- Optimise lead routing and scoring- Automate prospecting with sales cadences- Manage forecasts and pipeline- Solve customer issues quickly.

 Location: Breakout Room 24 + 25 (Floor 2)

•  Johanna Mattsson, CEO, Nordaq

14.05 - 14.25

Boost Sales Productivity with Salesforce on Slack

Discover the future of sales productivity with Slack Sales Elevate, a groundbreaking solution that combines the power of Salesforce CRM with the productivity and ease of the Slack experience. Witness the benefits of a more connected, aligned, and efficient sales process, where updating deals becomes effortless, and visibility into deal progression is unparalleled, even while on the move!

• Lilliana Lindberg, Solution Engineer, Salesforce

BREAKOUT BLOCK 3

14.30 - 15.15

Marketing Cloud B2B

Transforming B2B Marketing: AI-Powered Innovation Unleashed

Experience the future of B2B marketing with 'Transforming B2B Marketing: AI-Powered Innovation Unleashed.' Explore how AI revolutionizes strategies for dynamic market success. Join us to unlock the potential of data-driven insights and personalized customer experiences.

Location:  Breakout Room A1 (Main Stage)

• Oskar Andersson, Global Digital Marketing Intelligence Specialist, Mölnlycke Health Care

• Petra OxensKjöld, Marketing Automation Specialist, Hallon

Empowering Private Equity: EQT's Automation and AI Journey with Slack

 In today's rapidly evolving financial landscape, traditional finance is encountering disruption from cutting-edge technologies such as AI and automation. Join us to hear from Ludvig Cosmo Stålberg, EQT's Head of Digital Workplace, as he shares insights into their approach to navigating this technological revolution.This session will feature live demonstrations of AI-powered workflows and explore Slack's latest innovations in

 Location : Breakout Room A2 (Floor 5)

• Ludvig Cosma Stålberg, Head of Digital Workplace, EQT

Data Cloud + AI/Platform

Why Salesforce is the future of Data and AI today

Discover why the Einstein 1 Platform is the top choice for businesses seeking powerful Data and AI solutions. Learn how this platform revolutionises decision-making and drives innovation in today’s digital world.

• Ziad Fayad, Director, Solution Engineering Data Cloud, 

• Torben Markussen, VP, Solution Engineering, 

14.30 -15.15

Platinum Partner: Nextview

How digital prioritization helps prepare you for the future!

Ashley and Ilka will guide you through ASICS iterative prioritization process. Learn how ASICS created a holistic view on how digital initiatives result in actual value for the business, improvement of the customer experience and employee and stakeholder satisfaction.

Location: Breakout Room C1+C2 (Floor 2)

• Ashley Meunier, Global Senior Director Program Manager, Asics Digital

• Ilka Tuinstra, Managing Design Lead, Nextview

Commerce B2B & Revenue Cloud

Making the shift towards an outside-in B2B sales strategy with the latest Go-to-market innovations

Join us for a session on how the latest innovation in B2B sales drives data-centric operational efficiency across your entire business. Learn how a single, powerful platform can unlock untapped potential in your go-to-market teams and stay resiliant in an unstable market.

  Location: Breakout Room C3 (Floor 2)

• Barry O'Neil, Partner at Deloitte Digital Customer

• Chris Timmerman, Managing Partner, Waeg

• DiCo Timmerman, Manufacturing Industry Lead, Nextview

• Michael Aaron, Senior Director Revenue Cloud Solutions, Salesforce

Public Sector

Så arbetar du framgångsrikt med relationsbyggande och personalförsörjning inom en av Sveriges största myndigheter.

Att anställa personal är dyrt och kräver mycket tid och kompetens. Att förlora kvalificerade medarbetare är ännu allvarligare, då de utgör ryggraden i verksamheten. Genom att bygga starka relationer och upprätthålla dem över tid kan man öka chanserna att behålla personalen. Detta skapar en modern och attraktiv arbetsmiljö med engagerade medarbetare.

I dagens teknikdrivna samhälle är det således en fördel att prioritera en lösning för relationshantering. Lyssna på hur offentlig sektor kan förstärka sin kompetensförsörjning och skapa bästa möjliga förutsättningar för organisationen.

Location: Breakout Room C4 (Floor 2)

• Magnus Jernberg, Försvarsmakten, Chef Utbildningsenheten, 

Professional Services

Exploring CRM, Data, and AI Trends with one of Salesforce customers.

Join us for an insightful discussion with a prominent Swedish industry leading customer, in collaboration with Salesforce Professional Services. Discover key insights into the challenges, future trends, and top priorities shaping CRM, AI, and Data strategies within the Swedish and Nordic markets.

Location: Breakout Room 24+25 (Floor 2)

• Mikael Ekman, CSO,

Virtual Tips

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SporTS and Technology

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Get inspired and

get down to business.

Our main keynote features these inspirational leaders and Trailblazers. And they'll be joined by more luminaries and experts in every industry who aren't just ahead of the digital transformation curve — they've changed the game.

Linda Yaccarino

Chairman, Global Advertising and Partnerships, NBCUniversal

Cletis Earle

Senior Vice President, Chief Information Officer, Penn State Health and Penn State College of Medicine

Bret Taylor

President and Chief Operating Officer, Salesforce

More Inspiring Leaders

Connect and learn from the best in your specific industry sessions!

Salesforce World Tour Essentials Dubai | May 16, 2024

• By Team ABSYZ
• April 16, 2024

Get ready for trailblazing sessions at Salesforce World Tour Essentials Dubai , a special one-day Salesforce event held every year. On May 16, 2024 (GST/GMT+4:00), business leaders and IT visionaries will gather together at the esteemed Madinat Jumeirah Conference Center to network and learn about the latest innovations. Explore alongside ABSYZ as we delve into upcoming trends in Salesforce and uncover strategies to harness the power of AI within the Salesforce ecosystem

You will be able to do the following:

During the event, you will be able to attend more than 50 sessions with leading industry figures on CRM, AI, and also look into industry-specific breakdowns for Real Estate, Healthcare, Financial Services, Telcos, Travel and Tourism, Public Sector, and more. Join the Trailblazer community to experience an unmatched day of networking opportunities and advanced technological innovation. 

• Hear from experts, leaders and visionaries in AI from various teams, departments, and sectors.
• Discover how to maximize your return on your Salesforce investment
• Participate directly in workshops and demo pods.
• Learn about innovative products that can improve your relationships with customers and spur creativity.
• Expand your contacts and get to know the Salesforce Middle East group.

Recognizing Consumer Trends in the UAE: An Overview of Business Adjustment and Customer Priorities

The latest research, State of the Connected Customer Report , surveyed businesses and customers regarding changes in customer interaction. 78% of customers in the UAE cited the cost of living (75%) and technological advancements (56%) as the main reasons for their recent re-evaluation of their priorities.

Businesses are able to adjust and provide new kinds of value when consumer needs evolve. If you’re new to Salesforce or want to learn more about this powerful CRM software, you’ve come to the perfect spot.

ABSYZ SOFTWARE CONSULTING DMCC

ABSYZ is a leading Salesforce partner in Dubai , with over 12 years of experience in implementing and managing Salesforce solutions. We offer a range of services, including Salesforce implementation, customization, integration, and ongoing support. We also provide training and workshops to help businesses maximize the use of their Salesforce instance.

Founded: 2011

Headquarters: Michigan, USA

Apps on AppExchange: 5

Customer Support Languages: English, Hindi, Arabic

Services Offered: Salesforce Consulting Services , Salesforce Implementation Services , Salesforce Managed Services , Salesforce Staffing Services , Application Development and Salesforce QA Services .

Salesforce Technologies Offered: Sales Cloud, Service Cloud , Experience Cloud , Marketing Cloud , Salesforce CPQ , Health Cloud , Manufacturing Cloud , Tableau CRM , Salesforce Einstein1 , Salesforce Commerce Cloud , Salesforce Data Cloud

Industry Expertise: Serves a wide range of industries including Healthcare , Manufacturing , Non-Profit , Hi-Tech , Higher Education , and BFSI .

ABSYZ's participation in the event

It is a pleasure to share that our team, ABSYZ, will be a part of the Salesforce World Tour Essentials Dubai 2024. Come discover how to provide your sales, marketing, IT, and support departments the tools they need to deliver top-notch customer experiences. Seize the opportunity to speak with our esteemed leadership team with 10+ years in Salesforce implementation and consulting to discuss how Salesforce can support the growth of your business.

Meet Our Team

Balesh Lakshminarayanan

Pramukh Desai

Arpit Srivastava

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Salesforce World Tour Milano: l’AI nel CRM il focus dell’edizione 2024

Gli oltre 4000 partecipanti al Salesforce World Tour hanno avuto modo di conoscere sviluppi e opportunità dell’AI CRM con la piattaforma Einstein 1

Si è tenuto il 18 Giugno al MiCo Centro Congressi di Milano, il Salesforce World Tour Milano . L’appuntamento annuale con Salesforce ha accolto oltre 4.000 partecipanti tra leader di settore, innovatori, aziende clienti e partner chiamati a discutere e a confrontarsi sugli ultimi trend delle business technology: gestione dei dati, Intelligenza Artificiale, CRM.

L’edizione 2024 ha visto un programma particolarmente intenso con più di 30 aziende clienti che hanno condiviso le loro esperienze e i loro progetti di trasformazione digitale in oltre 60 sessioni verticali alcune delle quali organizzate dai 34 partner sponsor dell’evento.

Insomma, Salesforce World Tour Milano continua a rappresentare un punto di riferimento per la business community italiana che fa del digitale ormai un elemento imprescindibile della propria strategia.

Gli interventi del Salesforce World Tour Milano

Focus di quest’anno l’ Intelligenza Artificiale e i suoi sviluppi in ambito CRM . È ormai una priorità da parte delle aziende definire un modello di adozione dell’IA i cui benefici sono molteplici ma presuppongono capacità di far leva su una grande quantità di dati per agire in modo puntuale, efficace e, nel caso di tutte le interazioni che l’azienda ha con un cliente, personalizzato.

Il keynote di apertura del Salesforce World Tour Milano ha visto protagonisti Vanessa Fortarezza, Country Leader di Salesforce Italia , che ha aggiornato sulla strategia Salesforce e insieme a Nicola Lalla, Vice President Solution Engineering Salesforce Italia e al suo team , ha spiegato come si diventa una AI Enterprise. A enfatizzare la rilevanza che l’Italia ha nel mondo Salesforce anche la presenza di Miguel Milano, President & Chief Revenue Officer che ha sottolineato la crescita impressionante che Salesforce Italia ha avuto negli ultimi 5 anni.

“ Il 75% del valore dell’Intelligenza Artificiale è nel front office perchè è in grado di supportare le aziende nel creare relazioni personalizzate con i propri clienti, ad essere più produttive e aumentare la marginalità ”, ha dichiarato Vanessa Fortarezza, Country Leader di Salesforce Italia . “ Qu esto è certamente uno dei motivi per i quali oggi abbiamo vissuto il più entusiasmante Salesforce World Tour di sempre. Il Digitale e l’Intelligenza Artificiale sono ormai una priorità per le aziende e la missione di Salesforce è proprio quella di aiutarle a sfruttare a pieno le potenzialità delle nuove tecnologie a vantaggio del CRM ”.

A dare sostanza alla strategia Salesforce, l’intervento al Salesforce World Tour di Automobili Lamborghini che attraverso le parole di Andrea Puggelli, Head of Brand Strategy & Customer Journey e Federico Boni, Head of IT hanno spiegato il loro percorso di Trasformazione Digitale volto a personalizzare le relazioni con i clienti attraverso una gestione ottimizzata dei dati e al supporto dell’Intelligenza Artificiale.

A concludere la sessione un ospite d’eccezione, Silvio Savarese, Executive Vice President e Chief Scientist di Salesforce che da circa tre anni guida la ricerca e lo sviluppo dell’AI a livello globale.

“ L’intelligenza artificiale generativa sta entrando in una fase più matura. Dopo un’emergenza esplosiva che ha evidenziato le potenti capacità di questa tecnologia, ora è il momento di sviluppare percorsi che massimizzino queste potenzialità con nuove opportunità di automazione, maggiore efficienza, riduzione dei costi e un’enfasi su valori come fiducia e accuratezza. Ed è quello che Salesforce si impegna a fare ogni giorno ”, ha commentato Silvio Savarese, Executive Vice President e Chief Scientist di Salesforce .

Einstein 1: il CRM AI di Salesforce

Protagonista del Salesforce World Tour è stato Einstein 1 , la piattaforma che unifica dati, AI e CRM, facilitando l’adozione e la personalizzazione dell’AI generativa a supporto di tutte le applicazioni dei vari sistemi aziendali grazie a Data Cloud, fornisce avanzate funzionalità di AI predittiva e generativa grazie ad Einstein e garantisce una user experience di livello superiore grazie a un unico Copilot per interagire con tutte le applicazioni Salesforce da un’unica interfaccia conversazionale.

Il Salesforce World Tour Milano 2024 si è rivelato un evento di grande impatto, capace di ispirare e guidare le aziende verso un futuro digitale sempre più customer-centric .

“ L’energia trasmessa dal nostro ecosistema italiano è palpabile e coinvolge tutti. Siamo entusiasti di continuare a supportare le aziende nel loro percorso di trasformazione digitale ”, ha concluso Vanessa Fortarezza .

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【イベントレポート】Salesforce World Tour Tokyo 2024イベントレポート

2024年6月11日、12日の2日間、ザ・プリンスパークタワー東京/東京プリンスホテルにて開催された、「 Salesforce World Tour Tokyo2024 」（以下SWTT）。

オンライン含め30,000名以上が参加したこのイベントは、AIを活用したCRMソリューションの最新動向を体感できる場となりました。 ベルフェイスは展示スポンサーとしてブース出展を行い、多くの方にご来場いただきました。 本記事ではイベントの模様と、ベルフェイスが新たに発表したbellSalesAIの紹介ブースの様子をお届けします。

Salesforce World Tour Tokyoとは

SWTTとは、Salesforceが毎年主催する世界最大級のイベントです！ 今年のテーマは「 CRM + AI + データ + 信頼の力でビジネス成長の未来を切り拓こう 」。 AI時代におけるCRMの進化や、顧客体験の最新トレンドに注目が集まりました。 基調講演やパートナー企業とのセッションでは、AI時代のCRM戦略や顧客体験の在り方が活発に議論されました。 会場に設けられたパートナーやスポンサー企業のブースでは、AIを利活用した数々のソリューションを体験できるブースが人気を集めていました。

ザ・プリンスパークタワー東京/東京プリンスホテル入口にて、季節に合わせた可愛いボードや装飾が来場者を迎えてくれます。

EXPO会場の入り口ゲートには素敵な傘のモニュメント。

傘のモニュメントを抜けた先の大広間に、スポンサーの各社ブースが広がっています。

ベルフェイス展示ブースではbellSalesAI（ベルセールスAI）をご紹介！

ベルフェイスは展示スポンサーとして参加し、ブース出展をさせていただきました！ ブースでは、営業担当者の業務効率を大幅に向上させるAIツール、bellSalesAIをご紹介しました。 bellSalesAIは、スマートフォンで録音した商談内容から、Salesforceに入力すべき情報を自動抽出し、CRMへの入力をサポートします。

多くのお客様よりbellSalesAIのデモ体験に高い評価をいただきました！

ベルフェイスの展示ブースには、2日間で数百名にも及ぶお客様にお越しいただきました！ Salesforce社をはじめ、AIを活用した営業支援ツールが注目を集める中、bellSalesAIは、 訪問での商談録音に強みを持つツールとして 、多くのお客様の関心を集めていました。 ブースでは、スマートフォンの録音からAIによる情報抽出、Salesforceへの連携までを体験できるデモを多くのお客様に体験いただきました。 お客様からは、スタッフの説明に熱心に耳を傾けていただいたり、積極的にご質問をいただくなど、多くの嬉しい反応をいただきました。

SWTT2024は、AIとCRMの融合がもたらす新たな可能性を感じさせるイベントでした！bellSalesAIは、その可能性を具体的に示し、営業活動の進化を支援するツールとして、多くのお客様の関心を持っていただくことができました。 bellSalesAIは、単なる入力作業の効率化ツールではありません。営業担当者は、bellSalesAIによって生まれた時間で、よりお客様に寄り添い、戦略的な営業活動に注力できます！ さらに、AIとCRMを連携することで、営業活動はより進化し、お客様へより質の高い体験を提供できるでしょう。 ベルフェイスは、今後もbellSalesAIを通じて、訪問営業の新たな可能性を創造してまいります！ bellSalesAIの詳細はこちら

スマホひとつで顧客情報をAI抽出　「bellSalesAI（ベルセールスAI）」

bellSalesAIの特徴

スマホ1台で録音〜顧客情報抽出まで完結

BANT情報などの顧客情報をAIが自動抽出し事務作業を効率化

オフィスにいながら商談をライブ視聴

サービスのお問い合わせはこちら

• #Salesforce
• #bellSalesAI

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BorderReport

DHS details rules for special parole program for migrants from 4 countries

by: Sandra Sanchez

Posted: Jun 24, 2024 / 02:57 PM CDT

Updated: Jun 24, 2024 / 02:57 PM CDT

McALLEN, Texas ( Border Report ) — The Department of Homeland Security says migrants who have claimed refugee status in another country may not apply for a special U.S. parole program that is currently available to Cubans, Haitians, Nicaraguans and Venezuelans.

“An individual is ineligible to be considered for parole under these processes if that person is a dual national or permanent resident of, or holds refugee status in, another country,” DHS told Border report in response to questions regarding a special U.S. program that allows up to 30,000 qualifying asylum seekers from Cuba, Haiti, Nicaragua and Venezuela to come into the United States each month.

Last week, Republicans on the House Homeland Security Committee criticized the Biden administration saying that they have new data showing asylum-seekers are not just departing from these four countries, but also from more than 70 others worldwide under this CHNV Parole process. This includes including Australia, Brazil, Egypt, Great Britain, Hong Kong and Sweden, according to data obtained by the Center for Immigration Studies as part of ongoing litigation.

“Biden and (Homeland Secretary Alejandro) Mayorkas continue to make a mockery of our laws,” Homeland Security Chairman Rep. Mark Green, of Tennessee, said. “These departure locations show that many of those who have left the CHNV countries seeking economic opportunity or a better life have found it in prosperous nations through Europe, Asia, and elsewhere.”

The Center for Immigration Studies nonprofit describes itself as a “low-immigration, pro-immigrant” organization, according to its website.

In a report posted on its website on Monday, the organization criticizes the CHNV parole program, saying “the Biden administration is deliberately funneling would-be illegal migrants away from the border itself and into the border ports to hide the true size and costs of its border policies.”

“None of the CHNV beneficiaries have to actually be living in those four countries to be granted CHNV parole,” the organization writes.

Homeland Security officials tell Border Report that in order to qualify for CHNV Parole, a person must be outside of the United States, be a national of one of those four countries, or be an immediate family member — spouse, common-law partner, and/or unmarried child under age 21 — “who is traveling with an eligible Cuban, Haitian, Nicaraguan or Venezuelan.”

They also must have an approved U.S.-based supporter and possess an unexpired passport.

They must provide their own commercial air travel to the United States and undergo national security and public safety vetting, and they must have proper vaccinations.

They also must “demonstrate that a grant of parole is warranted based on significant public benefit or urgent humanitarian reason.”

The dual-citizenship regulation does not apply to immediate family members who are traveling with someone under the CHNV program.

This special parole program was extended in January 2023 to include Haitians, Cubans and Nicaraguans. It had existed since October 2022 but only for Venezuelans.

DHS says through the end of May, over 460,000 people have arrived lawfully in the United States under this parole process. This includes:

• More than 191,000 Haitians have been vetted and approved for U.S. travel, and 176,000 have arrived
• More than 111,000 Venezuelans have been vetted and approved for U.S. travel, and 105,000 have arrived
• 99,000 Cubans have been vetted and approved for U.S. travel, and 97,000 have arrived
• More than 86,000 Nicaraguans have been vetted and approved for U.S. travel, and 80,000 have arrived

Once they arrive in the United States, they are subject to fingerprinting and biometric vetting by U.S. Customs and Border Patrol, DHS says.

Those who do not warrant parole are processed through another pathway, which may include Title 8 removal orders, or they might be referred to U.S. Immigration and Customs Enforcement.

Sandra Sanchez can be reached at [email protected].

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Trending stories, us sends 220 soldiers into mexico, migrants burned, beaten, raped at cartel stash house, restoration of zacate creek gets millions in funds, ‘sick’ girl in suv leads to alleged smuggling scheme.

View live cameras at the border.

Washington D.C.

Biden snaps at trump over immigration lies, house approves trio of funding bills as spending …, rfk jr. says supports sealing border, says he’s pro-choice …, newly naturalized citizens could sway election, mcconnell breaks with trump on vilification of biden, this is the top issue for undecided voters: survey.

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1984 massacre at border mcdonald’s a distant memory, border agents arrest migrants-turned-smugglers, south texas officials request info on ‘missing water’, deported us veteran dies waiting to be allowed back, gps tracker put on meth-laden truck to nab distributor, about border report.

The mission of BorderReport.com is to provide real-time delivery of the untold local stories about people living, working and migrating along the U.S. border with Mexico. The information is gathered by experienced and trusted Nexstar Media Group journalists hired specifically to cover the border.