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• Kanoo Travel

Kanoo Travel is the first International Air Transport Association (IATA) member agency in the GCC. It has since become the largest travel company in the Middle East, offering the industry's most comprehensive and sophisticated solutions.

Today, this division of The Kanoo Group boasts a team of over 1,445 travel specialists across the region, operating a network of 146 IATA locations. It has established world-class partnerships in Saudi Arabia, Bahrain, the UAE, Qatar, Oman, Egypt, Lebanon, the United Kingdom, and France.

In 1997, it became the first travel company to receive an International Standards Organization (ISO) certification in the Middle East region.

Kanoo Travel specializes in corporate travel, Meetings, Incentives, Conferences, and Events (MICE); leisure and holiday travel; airline representation; and marine travel. It has been consistently recognized for its premium solutions and service excellence, winning many regional industry awards.

Awards & recognition

Our highly skilled employees' unwavering commitment to service excellence is reflected by the numerous prestigious awards we have proudly received. These awards are a testament to what can be accomplished through teamwork, dedication, and a strong customer satisfaction philosophy.

The first travel management company to achieve:

1947 – 2000

• 1947: IATA accreditation
• 1997: ISO 9002 certification (first travel company in the Middle East)
• 2000: ISO 9001: 2000 certification

The first travel management company to win:

2000 – 2006

• 2000: Dubai Quality Appreciation Award
• 2001: Dubai Quality Award
• 2004: Sheikh Khalifa Excellence Award (Appreciation Certificate)
• 2006: Sheikh Khalifa Excellence Award

Other awards: - 2007 – 2018

• 2007: Middle East’s Leading Business Travel 2007: Agency: World Travel Awards
• 2008: ‘Best Tour Operator’ for Middle East and Southeast Asia region: India Tourism Board
• 2008: ‘Best Tour Operator’ for Middle East region: Sri Lanka Tourism Board
• 2009: Sheikh Khalifa Excellence Award (Silver – Travel & Tourism Sector)
• 2012: Mohammed Bin Rashid Al Maktoum Business Award (Gold – Service Category)
• 2015: The Travel Agent and Tour Operator of the Year: The Aviation Business Awards
• 2018: Best Travel Management Company – The Arabian Travel Awards 2018
• 2018: Best MICE Company – The Arabian Travel Awards 2018
• 2018: Best Travel Management Company – The Travel Tech Middle East

Leisure travel

Kanoo Travel also offers a comprehensive range of holiday products and services spanning all types of holidays, from family fun and relaxation to honeymoon and adventure packages. Our customers are guaranteed to get an access to an exciting choice of holiday packages and destinations with the best value travel, accommodation, and other related services.

Corporate travel

Kanoo Travel manages and develops innovative solutions to deliver superior corporate travel management services, ensuring that companies get maximum value for their corporate travel budgets. We support multinational corporations wishing to optimise their corporate travel needs on a regional/global scale. Working with global partners American Express Travel Services, we help clients reduce travel costs by implementing customised programmes catering to the unique requirements of each client.

Marine travel services

Kanoo Marine Travel, a specialized business division of Kanoo Travel, offers a first-hand understanding of the requirements of travel in today’s busy and demanding marine industry. With associate global partners and superior technology tools, this division can meet the global needs of shipping clients—providing one-way refundable and changeable airfares to move ship crews, marine contractors, and offshore oil rig workers to and from their homes and to their vessels, anywhere across the globe.

Meetings, Incentives, Conferences and Events (mice)

• Facilitates smooth, safe, and efficient transfers of on-and-off signing crew and their baggage between international airports and vessels;
• Has dedicated facilities and teams to cater to visiting crews;
• Provides 24-hour airport meet assists, including immigration and customs support;
• Offers assistance in negotiating competitive hotel rates (through Kanoo Travel).

THE FIRST TRAVEL MANAGEMENT COMPANY TO ACHIEVE:

THE FIRST TRAVEL MANAGEMENT COMPANY TO WIN:

• 2009: Sheikh Khalifa Excellence Award (Silver – Travel & Tourism Sector)

Comprehensive services

Client Relationship Management: Building the best-in-class travel programmes tailored to achieve the clients’ business goals.

Service level agreements: To meet common goals, we measure and manage service delivery across key performance areas to provide visibility and consistency.

End-to-end travel and expense management: Our range of services and solutions provide significant savings and greater control over travel programme spend.

Kanoo travel offices

In 2003, Kanoo Travel became the first travel company to launch a 24 hours call center that provides emergency travel services, flight information, hotel bookings and event management services to the gulf’s travel market. The call center since has grown from strength to strength and now offers customized service modules to large corporate institutions that require regional travel management solutions. Staffed with experienced multi-lingual associates and equipped with ‘state of the art’ telecommunication systems, the call center is certainly an integral part of Kanoo Travel’s unique service offering to its clients.

Saudi Arabia | Bahrain | United Arab Emirates | United Kingdom | Egypt | Oman

P O Box 290, Office 202 2nd Floor Kanoo Building Sheikh Khalifa Bin Zayed Street, Dubai

• 971 4 408 2584

P O Box 245, Office 205 2nd Floor, Al Reem Plaza Electra Street, Abu Dhabi

• +971 2 496 9999

P O Box 153 Al Arouba street ,Rolla, Sharjah Electra Street, Abu Dhabi

• +971 6 561 6058

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Kanoo Travel unveils ambitious roadmap to advance the travel industry through digitalisation

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Kanoo Travel, the first IATA member agency in the GCC and prominent force within the Middle East’s travel Industry, has unveiled their key strategic initiatives (2023-2027). The future roadmap builds upon a robust digitalization plan to deploy state-of-the-art technology, utilize cloud-based contact centers, and enable intelligent retailing to provide customers with a highly tailored next-generation travel platform.

As the largest travel management company in the MENA region, Kanoo Travel’s new strategy will prioritize key investments in artificial intelligence and digital platforms, data analytics software and cloud based infrastructure solutions to redefine the entire customer travel journey and experience at every touchpoint. This is in line with the company’s mission to provide the most sophisticated travel solutions on a global level, and cater to the needs of the future travelers’ changing behaviors and needs.

“Mr. Ali Abdulla Kanoo – President of Kanoo Travel ” The Kanoo Family takes priority in investing in our travel division and its people. Through this investment, we are also strengthening our technological skills to give our customers a fulfilling journey. We are consistently striving to grasp opportunities and reacting by developing and setting best practices, all while responding to the changing marketplace. Our future roadmap 2023-2027 and its outlined strategic initiatives will target the future of travel for both the individual and the corporation.”

Zaeem Gama  –  Kanoo Travel CEO, commented, “Kanoo Travel is now entering a new phase, backed by a extensive corporate strategy and full-scale digital transformation master plan that will enable prominent improvements, allowing us to become faster at identifying and addressing shifts in the landscape, exploring diverse revenue stream opportunities, in addition to engaging with new potential global travel management partners.”

He further added, “Kanoo Travel has shown the ability to overcome the hardest of challenges, especially during the major shift in the industry resulting from the pandemic. We continued to grow the successful business through passion, commitment, and innovation, despite the obstacles. The new transition and direction clears the path to capture untapped opportunities in the sector and further foster positive outcomes and relations across the region.”

For more than 80 years, Kanoo Travel has cemented their legacy as pioneers of the travel industry in the Middle East, and this new vision only serves to solidify their reputation with a purpose driven plan to redefine the travel ecosystem and maintain growth in the region.

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Experience Saudi

Experience saudi beyond the ordinary.

Join us on a seamless journey to Saudi Arabia, home to amazing events all year round! From the best gaming festivals to vibrant tourism opportunities, captivating music festivals, and rich cultural celebrations, there’s something for everyone. Don’t miss out, discover more than just travel, head to an unforgettable adventure.

Happening Now

Aiula summer festival, 1 may-31 aug, crown showdown, 6 kings tennis slam, 19-21 september, saudi national day, 23 september, across saudi, riyadh international bookfair, 26 sep-5 oct, pricing and packages, starting from aed 2290.

• Return flights ex. Dubai Economy class
• 2 nights accommodation with Breakfast in a 5* Hotel in Riyadh on twin/Double occupancy
• Two-way airport transfers in Riyadh (RUH)

Ticket price for 15 th October 2024

Starting from SAR 2360 or AED 2310

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One Day pass per person for Boxing fight – Crown Showdown on 12 th October 2024

Starting from AED 17,800

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• Stay Period is from 19 th to 22 nd September

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Starting from aed 5500.

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• Azimuth Weekend Pass for 19 th and 20 th September
• Package is valid for 3 nights from 19 th – 22 nd September 2024

Featured Event

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Eli & fur, mambo brothers, hats & klaps.

Visiting Saudi is about immersing yourself in unforgettable experiences.

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Know Before You Go

Visa regulations, travel guide, getting around, what goes on, destination, 1 may - 31 aug, esport world cup, next wrld esports conference, 26 sept - 5 oct, reach out to us, tickets and enquiry.

Our team is dedicated to answering all your questions promptly, reach out to us for detailed information on all your future travel plans. 

Contact us if you’re curious about:

• Specific dates, pricing details, and package options
• Customized offers tailored to your needs
• The best possible solutions for your travel and event plans
• Any information or personalized arrangements you may require

Destinations

• The Red Sea
• Al Khobar, Al Ahsa
• Makkah, Madinah

Travel-Office

Travel services.

A dedicated KAUST Travel Office, provided by Kanoo Travel, is available for your  business and personal travel  requirements. They can assist you with flight booking, hotels reservation, ticket issuance, travel insurance, car rental, rail services, international driving permit, airport transfer, assistance in obtaining UAE visa, and more.

Additionally, our Travel Department has arranged  exclusive discounts  for KAUST Community members with a number of airlines and hotel chains. To learn more, visit the  promotion page .

For your feedback, suggestions or comments you may write to [email protected]

Business travel , personal/leisure travel.

Tel:  (012) 802-4111

Or visit the Kanoo Retail Office on the  Souk Walk (H-4300-A) .

Opening Hours

• Personal travel:   Closed from June 16 - June 19, 2024, and will be opened on June 20, 2024. For any urgent matters, please contact [email protected] | 012 808-5444.
• Business travel:   24/7 operations

Alternatively, you can browse Kanoo's website  www.kanootravel.com , a direct solution for immediate travel updates, real-time flight availability, destination guides, travel planning, and e-brochures.

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US issues travel advisory, warn of terror threat in Kenya

U.S. Ambassador to Kenya Meg Whitman. PHOTO/COURTESY: Twitter/@USAmbKenya

The American embassy in a security alert issued on Friday advised their citizens to be on the lookout for potential kidnappings and attacks on areas frequented by tourists. 

Citing the past attacks such as the West Gate attack and the Israel attack by Hamas, the US government noted that terrorists may seek to mark the anniversary and thus the need to exercise caution.

“Terrorist groups could attack with little or no warning, targeting hotels, embassies, restaurants, malls and markets, schools, police stations, places of worship, and other places frequented by foreigners and tourists,” stated the US embassy. 

“While attacks can occur at any time, concerns are heightened in proximity to anniversaries of prior terrorist attacks, such as September 11th, the September 21st Westgate Mall attack, and the October 7th Hamas attack against Israel.”

The US detailed that acts of terror occur with no warning hence the need to be vigilant at all times. 

Places frequented by foreigners were also highlighted to be targets of terrorists. It was also explained that the security alert was informed by the terror attack anniversaries that are being observed across the globe.

Terrorist groups could attack with little or no warning, targeting hotels, embassies, restaurants, malls and markets. 

Following the advisory, the Embassy listed actions that ought to be taken as a precaution including avoiding crowded areas, schools, police stations, places of worship, and other places frequented by foreigners. 

US citizens were also called upon to review their local security plans and always monitor the media for updates and alerts. 

"Due to the risk of terrorism from groups based in Somalia, FCDO (Foreign, Commonwealth and Development Office) advises against all but essential travel to: within 60km of Kenya’s border with Somalia, Eastern Garissa County, up to 20km north-west of the A3 road, including the Boni National Reserve and Mandera County, excluding Mandera West sub-county," states the UK on its website.

Also flagged is Lamu County, excluding Lamu Island and Manda Island and Tana River County north of the Tana River.

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