dodge journey uconnect reset

Dodge Journey: How To Reset UConnect

If your Dodge’s infotainment screen or system is glitching or freezing out, don’t fret. Bad updates, overloaded memory, or temporary electrical issues can all cause the system to temporarily bug out.

Luckily, you can reset the UConnect system or the car’s electronics to remove the most common issues.

How to Reset UConnect in Dodge Journey

Ever since the second major release of UConnect, the system can be soft reset solely through the infotainment buttons on the console. You’ll need to turn on the vehicle, but it’s recommended to keep the engine off. Here’s what you need to do:

• Press and hold the “Volume” and “Tune” buttons on the infotainment system.
• Wait until the screen goes blank or displays the Dodge logo.
• Release the buttons and wait for a bit.
• The system should automatically restart, displaying the Dodge logo and other startup information.
• You can now use the infotainment system normally.

For the oldest version of UConnect, it’s best to turn off the car, wait a few minutes, then turn it on again.

In newer vehicles, you can also find a second option for soft-resetting the system:

• Press and hold the “Up” and “Down” arrows on the console (for climate controls). In some cars, you may need to press the “Phone” and “Mute” buttons at the bottom of the console.
• Wait until the “Engineering Menu” shows on the screen.
• Use the scroller on the screen to go to “Reset to factory settings.” You can also choose to reset the radio (“Reset radio”) only if that’s your primary concern.
• Select the option on the touchscreen, then hit “Yes” to confirm.

This option won’t work if the screen itself is unresponsive, but it completely removes previous settings and updates that may be messing with the system.

How to Reset a Dead Infotainment System

If the entire infotainment system is unresponsive and the screen is completely black, then it may have blown a fuse or another electrical component.

The fuse box for Dodge Journeys is typically located under the glovebox. It has a lid that opens by hooking one finger into the gap and pulling. The lid should also have a printed or etched fuse box plan inside.

You need to replace the 10A fuse in the second row of fuses (second on the right). Turn off the car before pulling the fuse and check it with a multimeter to ensure it’s actually blown. Consult the fuse plan on the lid or the owner’s manual to ensure you’re replacing the correct fuse.

If the fuse is not blown, put it back into the box and try to start the radio system. If that still doesn’t work, you may have a deeper electrical issue that warrants a professional inspection.

Reset the System by Draining the Car

As a last resort, you can remove the battery for the car and drain its electricity to hard reset the UConnect system:

• Open the hood.
• Remove the cables from the battery (starting with the negative).
• Honk the horn or turn on the headlights to drain the battery completely.
• Wait for a few minutes.
• Reconnect the battery cables (positive first this time).
• Start the car and check the infotainment system.

What If the Screen Is Different?

In some cases, resetting the system will change how your infotainment screen and options look. That’s because factory settings will likely revert UConnect to an older version with a different UI. Typically, leaving the car alone for a few minutes with an active internet or cellular connection will prompt it to download the latest UConnect version and fix the issue.

If this doesn’t happen, navigate to “Settings” on the screen and select “Software Update.” This option has been relocated on the display a few times on different UConnect versions and may also be named differently depending on the version. You can typically find the current version number at the bottom of the screen while the system boots. Check the UConnect website for the operating manual for that specific release.

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Related posts:, 23 thoughts on “dodge journey: how to reset uconnect”.

This absolutely did not work

Doesn’t work

Same, did not work on my radio

My Dodge Journey Uconnect still down or no operationnal

It should be in your manual.

I have my manual and it says nothing

Did not work and this is very frustrating

did not work for my 2013 dodge journey sxt still can’t connect to bluetooth very sad

How do I preset radio station in 2015 dodge journey

Tried to reset my uconnect but the procedure I found did not work. Still uconnect is unusable. Haven’t been able to use my unconnected for over 2 years and yet Dodge wants to charge me over $200 to fix it because it’s supposedly the module. Dodge should add this problem as a defect. Angry, frustrated 🤬😡

I agree, we pay a lot of money for these options and I am tired of the vehicle industry just washing their hands of their responsibilities to their clientele.

I sold my 2019 dodge charger after 6 months because of this issue, I drive to much for something so trivial to irritate me every single day. Took it in multiple times to get it fixed and the dealer couldn’t/wouldn’t fix it.

That’s hilarious. Up here in Canada it cost me over $1000 to replace. Then it went out a couple of months later.

My 2015 Journey crossroad’s uconnect will not come on after I start the vehicle until a few miles down the road. this happens mostly during cold weather; vehicle is garage kept.

I found a loose connection in the back of my 8.4 uconnect screen that was loose which caused it not to come on or sometimes go out and back on. I pulled all connections apart sprayed some electrical cleaner on them and replaced the connection, haven’t had any more problems sense. Search on You-Tube for instruction on how to remove the device.

I NEED A “HARD” RESET!!! NOBODY GETS THIS??? WILL NOT WORK AFTER FIRESTONE REPLACED BATTERY!!!

Uconnect is GARBAGE. It got corrupted during the update process! NAV never worked since.

Same for me. Don’t know what I can do now, feel certain it’s software not hardware!

I have follow the steps but my dodge journey sxt 2016 uconnect is not connecting

2016 Dodge Journey USB works with IPOD, but not bluetooth. Smartphone connects to Uconnect via bluetooth with no problem, weird thing is, my 2013 Dodge Avenger has no problem via blue tooth with smartphone or Ipod.

I got my self a aux/bt wireless connector / adapter that I plug on the aux input under the armrest with USB power connect my phone and there we go.. Bye bye frustration go away.. Costs me 8 bucks…

I bought a rt model in germany not long ago, the same, total crap, I read everything possible, even about fuse 131,128, total shit, as written above, software sucks from 2012 to 2016 unconnect crap,

Well I have no hope now, having g same problem, I’m not paying for the to fix this bs, guess I just use my bt speaker in car smh

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How to Reset Uconnect 4.3 Dodge Journey: Master the Art of Refreshing

If you own a Dodge Journey equipped with the Uconnect 4.3 infotainment system, you may occasionally encounter issues that require a reset. Resetting your Uconnect system can help resolve various problems such as frozen screens, unresponsive controls, or connectivity issues. In this article, we will guide you through the process of resetting the Uconnect 4.3 in your Dodge Journey.

Steps to Reset Uconnect 4.3

Before you begin the reset process, ensure that your vehicle is parked and turned off to prevent any accidental actions and to ensure your safety.

Step 1: Press And Hold The Mute And Phone Buttons

Start by locating the Mute and Phone buttons on your Uconnect 4.3 system. These buttons are typically located on the bottom row of the unit’s interface. Press and hold both buttons simultaneously for approximately 10 seconds.

A black screen with white text will appear, indicating that the system is entering the Engineering Menu. Keep holding the buttons until the Engineering Menu is fully loaded.

Step 2: Navigate To The Master Reset Option

Once the Engineering Menu is loaded, use the touch screen or physical controls to navigate through the menu options. Look for the “Master Reset” option and select it. This option may vary slightly depending on the software version of your Uconnect system.

Step 3: Confirm The Reset Process

After selecting “Master Reset,” a confirmation message will appear on the screen. Read the message carefully, as the reset process will erase all stored data and restore the system to its factory settings. If you are certain that you want to proceed, confirm the reset by selecting “Yes.”

Keep in mind that the reset process may take a few minutes to complete. Avoid turning off the ignition or disconnecting the power during this time.

Step 4: Wait For The Reset To Complete

Once you confirm the reset, the Uconnect system will begin the process. You will see a progress bar displayed on the screen, indicating that the reset is in progress. Wait patiently for the reset to finish.

It’s worth noting that during the reset process, your Uconnect system may reboot multiple times. This is normal and part of the reset procedure. Avoid pressing any buttons or interrupting the process.

Step 5: Reset Successfully Completed

Once the reset process is complete, your Uconnect 4.3 system will automatically restart. You will now have a freshly reset Uconnect system, which should help resolve any issues you were experiencing.

Remember to set up your preferences and connectivity options according to your needs after the reset. This includes pairing your smartphone, configuring audio settings, and any other personal preferences.

If you’re encountering problems with your Uconnect 4.3 system in your Dodge Journey, performing a reset can often help resolve these issues. By following the steps outlined in this article, you can easily reset your Uconnect system and get it back to its optimal functioning state.

Remember to exercise caution while performing the reset and avoid interrupting the process to ensure a successful reset. If you continue to experience issues with your Uconnect system even after the reset, it’s advisable to contact your authorized Dodge dealership or consult the Uconnect support for further assistance.

Frequently Asked Questions For How To Reset Uconnect 4.3 Dodge Journey: Master The Art Of Refreshing

How do i reset uconnect 4.3 in my dodge journey.

To reset Uconnect 4. 3 in your Dodge Journey, press and hold the VR and Phone buttons for 30 seconds.

Why Is It Important To Reset Uconnect 4.3 In My Dodge Journey?

Resetting Uconnect 4. 3 can help resolve issues with the system, such as freezing or lagging.

What Are The Benefits Of Resetting Uconnect 4.3 In My Dodge Journey?

Resetting Uconnect 4. 3 can improve system performance, fix glitches, and restore connectivity features.

Will Resetting Uconnect 4.3 Delete My Settings On My Dodge Journey?

No, resetting Uconnect 4. 3 will not delete your personal settings or saved preferences.

Related posts:

• How to Connect to Uconnect Dodge: Master Your Vehicle’s Connectivity
• How to Program Toyota Key Without Master : Master the Art of Key Programming!
• How to Master Adding Pictures to Uconnect from Phone
• Reset Uconnect Dodge Charger: Quick and Easy Steps

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Uconnect Hard Reset Procedure | How to Reset Your Uconnect

While infotainment systems can be a massive benefit to today’s drivers, running into problems with this technology is all too common. Thankfully, there are a few easy things you can try at home to get your Uconnect system working again. Uconnect infotainment systems are found in all vehicles manufactured by Chrysler. That includes Dodge models as well as vehicles from Jeep and Ram. Take a look at the steps below to learn more about figuring out which version of the system you have, and finding the right directions to reset your version of Uconnect. If you’re unable to go through with the reboot, we encourage you to get in touch with some vehicle electronics experts to figure out the next steps to get your system back up and running as intended.

Finding Out Which Version of Uconnect You Have

There are many different versions of Uconnect out there, and it’s important to find out which version you’re working with before you attempt to do anything. Once you figure out which version you have, you’ll be able to look up specific instructions on how to restart the system. If you try resetting the system without knowing which version you’re working with, things can get confusing very quickly. With just this small amount of research, you will have a much easier time getting your infotainment system to work once again.

Search for Your Version – Jeep, Dodge, Ram, Chrysler Models

The easiest way to figure out which version of the system is in your vehicle is by looking up your model, model year, and trim level. For example, you might be driving a 2019 Ram 1500 Laramie. If that’s your vehicle, you can quickly find out that you have the fourth generation of Uconnect. Simply go to your preferred search engine, enter in your vehicle details followed by “Uconnect version,” and you should find the right information. Once you know which generation of the system you’re working with, you can look up the exact steps on how to reset it. In the following two sections, we’ll provide details on the latest Uconnect system – the fifth generation. If you need help with an older version, feel free to get in touch with us for assistance, or keep an eye out for additional guides on older models.

Soft Reset Steps

Before attempting a Uconnect hard reset, we recommend trying a soft reset. This will allow you to keep all of your saved data in the infotainment system, and can still take care of many problems that the technology encounters. In order to do a soft reset , first head to “Apps” and click on “Vehicle.” From there, go to “Settings,” and then down to “Reset.” There should be an option there that says something along the lines of “Soft Reset.” Click that, and voila – your system will restart itself. Give it some time, and hopefully, everything will start working as normal once again. If this doesn’t work for you, a hard reset will be the next thing you’ll want to try.

Hard Reset Steps

When you’re ready to attempt a hard reset, you’ll follow the same steps as above. Get to the Vehicle app, make your way into the Settings menu, and once again click on Reset. This time, you’re going to want to click on the “Factory Reset” option. The system will likely ask if you’re sure you wish to do this, so go ahead and confirm. Just be aware that you will lose all of your saved settings, and will likely have to re-pair your phone to the vehicle. Once you confirm, you’ll again need to give the vehicle some time. It may take a little longer than a soft restart, as the entire system is wiping itself clean to return to its factory settings.

When it is through, go ahead and attempt to do the things you would normally do with the system – play some music, set your phone up, and if there is a navigation system, give it a try. Hopefully, everything works correctly. If not, it is time to think about taking your vehicle to some experts, or possibly even think about replacing your system with an aftermarket upgrade. Whatever you decide, make sure to try both of these restart procedures first, and we’ve found that they can fix the vast majority of problems people run into with their infotainment systems.

Search for a Replacement System

If all else fails, it may be time to start shopping around to find a replacement for your Uconnect system. There are countless options out there, many of which are very easy to install and could even offer more features for your vehicle. Shop around at your favorite electronics store, online or in person. If you’re not sure exactly what to look for, consult with a professional, such as your regular mechanic or a salesperson at one of these outlets. They’ll be able to point out the infotainment system that best meets your needs, and fits within your budget. If you need any recommendations or are looking for a team that can install your next system, Ultimate Rides is here to help. We’re located an hour south of Chicago, and we specialize in customizing and upgrading vehicles for clients all across the globe. Give us a call soon and we’ll be happy to help.

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• 4.5 Gen (2019+ Ram HD)
• 4.5 Gen UConnect systems

Uconnect 5 Soft Reset/Reboot and Factory Reset Instructions

• Thread starter RamCares
• Start date Oct 20, 2021

RamCares Team

• Oct 20, 2021
• SOFT RESET/REBOOT - performs a cold reboot which completely restarts the radio and all peripheral devices in the radio.
• FACTORY RESET- *CAUTION: This action wipes saved user data from the radio and reverts everything back to factory default settings. (Presets, Favorites, Profiles, Paired Phones will be cleared). We recommend deleting and re-pairing any mobile devices after performing a factory reset. See instructions below.**
• Press and hold the "power button/knob" in for 10 seconds or more
• On Apple device Go to Settings>General>Carplay>Forget this Device.
• On Radio Go to Phone> Settings> Select Device in List and Delete the device.
• On the Phone, Go to Settings> Bluetooth> Unpair/Forget Existing "Uconnect" and duplicates.
• Ensure that your mobile phone's software and Uconnect software are both up to date. Then restart phone and pair again.
• Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and ensure CarPlay is enabled.
• Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

Well-Known Member

Good info to have, thanks for posting it, would be a great sticky  

The Mad Irishman

• Oct 21, 2021

Once @Admin @redriderbob get that UConnect5 forum online, it can be moved and stuck.  

Is the UC 5 available as an update, or is it a different hardware?  

Sponge60 said: Is the UC 5 available as an update, or is it a different hardware? Click to expand...

Thanks for the positive feedback! We've edited the post a bit to include re-pairing instructions, for your convenience. Feel free to share this information with your fellow Ram/ Uconnect 5 owners whenever you think it'd be helpful! It's good information to have in your back pocket. We appreciate all of you for making this an awesome community to be a part of! Ram Cares  

• Oct 23, 2021

Picked mine up yesterday and it’s super buggy. Freezes, doesn’t allow changing of the screens sometimes, changes pages on its own during phone calls, and flashes to a blank screen out of nowhere. Heard great things about it being fast too…. My system in my 2017 was smoother.. maybe it needs an update but 1st impression is not good. My 21 I could split the screen as well and have apple car play up top for nav and Sirius on the bottom half. Can’t find a way to do that yet.. hope my experience gets better  

obhitn3 said: Picked mine up yesterday and it’s super buggy. Freezes, doesn’t allow changing of the screens sometimes, changes pages on its own during phone calls, and flashes to a blank screen out of nowhere. Heard great things about it being fast too…. My system in my 2017 was smoother.. maybe it needs an update but 1st impression is not good. My 21 I could split the screen as well and have apple car play up top for nav and Sirius on the bottom half. Can’t find a way to do that yet.. hope my experience gets better Click to expand...

Oct 2, 2022 TSB 08-155-21 for Uconnect 5 Nav - 12” / 8.4”

RAM_Dad said: Maybe you need this update? Oct 2, 2022 TSB 08-155-21 for Uconnect 5 Nav - 12” / 8.4” (More info to follow. Just wanted to get this out there quickly) OVERVIEW: This bulletin involves inspecting the software level and updating the software if needed. The software will be updated from S21.8 to S21B.5. MODELS: 2022 (DJ) RAM 2500 Pickup 2022 (D2) RAM 3500 Pickup 2022 (DD) RAM 3500... hdrams.com Click to expand...

wolfmanwooley

Waiting for my 2022 to arrive and thought I would ask about the SIRI function. Basically can it be disabled completely? Had one at home and when it started joining conversations from the other room and playing back some previous conversations it was not included in I unplugged it. It really kinda creeps me out.  

wolfmanwooley said: Waiting for my 2022 to arrive and thought I would ask about the SIRI function. Basically can it be disabled completely? Had one at home and when it started joining conversations from the other room and playing back some previous conversations it was not included in I unplugged it. It really kinda creeps me out. Click to expand...

RAM_Dad said: Siri is a function of the phone connected, not UC5. Click to expand...

wolfmanwooley said: Thanks! I knew there was a reason I love my Android! Click to expand...

• Oct 28, 2021

Need to check my software version now. Found UC5 to be very buggy. Nav through CarPlay stops, screen flickers between different displays and when on a call it will change the audio between car speakers and phone audio as it chooses. Sent from my iPhone using Tapatalk  

Active Member

• Mar 15, 2022

Ram needs to make the APP more AFFORDABLE. This is the worst part of the truck. I can go to pretty much any other auto manufacture and get there app for free, if its not free, i get all the functions of the APP for cheaper then Rams Cheapest plan. It is very frustrating and ruins a lot of the tech that is on these trucks because we cant use it past the trial! I am not going to pay $30 a month for this crap, because that is how much they want for it in Canada for a fully loaded plan. Like what are they thinking? This needs to CHANGE!  

• Dec 27, 2022

RamCares said: Hello to our Ram Brand enthusiasts-- <redundant content removed> If you are experiencing concerns and a reboot of your Uconnect 5 system does not mitigate these concerns, please don't hesitate to send our team a private message with your VIN and any additional details/documentation that will help us get a better understanding of your situation Thanks, Ram Cares Click to expand...

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• Audio, Infotainment Navigation, MyGig, UConnect, etc.

resetting UConnect 8.4N system

By deulyd June 5, 2011 in Audio, Infotainment Navigation, MyGig, UConnect, etc.

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Hi, does anybody know how to reset the Uconnect 8.4 system?

I read on some other forums that I just need to remove the IOD (ignition off-draw) fuse for a couple minutes. But I don't know where is that fuse even after looking carefully on both fuse box.

BTW i need to do that to try to fix my Bluetooth & VR system that suddenly stopped working.

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Share on other sites, derekmclain9.

This is the fuses according to the manual. I took a look and didnt see any called that but you might as well check it out.

Fuse Name and Loaction

This is the fuses according to the manual. I took a look and didnt see any called that but you might as well check it out. Fuse Name and Loaction

I have found another UserManual on the ChryslerCanada website :

http://www.chryslercanada.ca/owners/en/manuals/2011/2011%20JC%20Journey.pdf

This one clearly refers to the IOD Fuse, but doesn't say which one it is.

On page 379 it says :

VEHICLE STORAGE

If you will not be using your vehicle for

more than 21 days you may want to take

steps to preserve your battery. You may:

• Remove the IOD (Ignition Off-Draw)

mini-fuses from the Totally Integrated

Power Module located in the engine

compartment.

• Or, disconnect the battery negative

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• Dodge Journey Talk

How to reset Uconnect on 2013 Journey R/T?

• Add to quote

Hi, dear community. The Uconnect on my 2013 Journey R/T started acting up. It would cycle connect/disconnect the phone when trying to play the music from it via Bluetooth. It would connect the phone via Bluetooth and allow controlling it (dialing, initiating calls etc.), but the audio would not transfer from the phone to car's audio system. It happens to at least three different Android smartphones. I tried unpairing/re-pairing the phones. No result. Everything worked fine before for a few years. I recently upgraded Uconnect firmware with the most recent one available. It did not solve the issue. I thought to try resetting the Uconnect to factory defaults (either soft or hard reset). However, none of the ways of doing it I was able to google worked. A soft-reset (reboot) by pressing and holding audio on/off and tune/browse buttons does not have any effect. Entering the dealer menu by pressing and holding temp up, temp down, and front defrost does not help either; there is no option to reset in the menu. Could anyone please help me figure out a way of resetting the device. I am sure there must be one. I just wanted to try a reset before even considering spending some $480 + shipping on a new control module, especially considering that everything else in Uconnect works fine, and the BT/audio issue is not critical. Thank you!  

hi I have the same year and the same problem very annoying  

drdazza said: hi I have the same year and the same problem very annoying Click to expand...

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Found a way to reset 2017 Uconnect 8.4 without disconnecting the battery

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Found this info on Charger forums - to restart Uconnect 8.4 on 2017+ cars press and hold in the top right corner of the screen for 10 seconds, then let go - the system will restart in about 5 seconds after that. Can be used as a workaround for those annoying Bluetooth/USB glitches present in our cars. New 2017 Uconnect issues - Page 6 - Dodge Charger Forums The factory mode available on Uconnect up to 2016 is no longer working on 2017+ models. Resetting/restarting Uconnect on these cars is far from intuitive and dealership reps are clueless.  

does anyone know how I can reset my dodge journey radio/Bluetooth it's 2013 ver 8.4  

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From the Bride, Cherry… My husband and I we decided to have our summer wedding in Moscow because the city is where his roots are. As we knew we were going to have the other wedding ceremony in China, we wanted our Moscow one to be very personal and intimate. We’ve known each other since we were fourteen, together with many of our friends whom we’ve also known for a decade.

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[iframe https://player.vimeo.com/video/384992271 600 338]

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• by Elizabeth Greene

You really can’t go wrong with simple: a beautiful Bride , perfectly pretty petals , loved ones all around. But add in an amazing firework show  to cap off the night and simple just became downright extraordinary. Captured by Lena Elisseva , with assistance by  Katya Butenko , this rustic Russian celebration is simply fantastic. See it all in the Vault right here !

From Lena Eliseeva Photo …  This cozy and warm summer wedding of gorgeous Natalia and Anton was in the middle of June. The young couple decided to organize their wedding themselves, and the day was very personal and touching. I am absolutely in love with rustic outdoor weddings, and this one is my favourite because of the free and easy atmosphere.

All the decor excluding the bride’s bouquet was made by a team of ten friends of the bride and groom. And it was charming – a light and beautiful arch, eco-style polygraphy and succulents, candy-bar with caramel apples and berries – sweet joys of summer.

At the end of ceremony the guests tossed up white handkerchiefs embroidered by Natalia’s own hands.

The most touching moment was the happy eyes of the groom’s grandmother, the most estimable person on the wedding. And the fireworks were a bright end to that beautiful day.

Photography: LENA ELISEEVA PHOTO | Floral Design: Katerina Kazakova | Hair And Makeup: Svetlana Fischeva | Photography - Assistance: Katya Butenko

These photos from Lena Kozhina are so stunningly beautiful – as in you can’t help but stop and stare – it’s hard to believe it’s real life. But these pics are proof of this gorgeous Bride and her handsome Groom’s celebration at Moscow’s Fox Lodge , surrounded by vibrant colors and breathtaking blooms . Oh, and the idea of prepping for your Big Day outside in the sun ? Brilliant. See more bright ideas right here !

From Lena Kozhina … When we met with the couple for the first time, we immediately paid attention to Dima’s behavior towards Julia. There was a feeling of tenderness and awe, and we immediately wanted to recreate this atmosphere of love, care and warmth on their Big Day.

Later, when we had chosen a green meadow and an uncovered pavilion overlooking a lake as the project site, it only highlighted a light summer mood with colorful florals and a great number of natural woods. The name of the site is Fox Lodge and peach-orange color, as one of the Bride’s favorites, set the tone for the whole design – from the invitations, in which we used images of fox cubs to elements of serving guest tables and other decorative elements with the corresponding bright accents.

Photography: Lena Kozhina | Event Planning: Ajur Wedding | Wedding Dress: Rosa Clara | Shoes: Marc Jacobs | Catering: Fox Lodge | Makeup Artist: Elena Otrembskaya | Wedding Venue: Fox Lodge | Cake and Desserts: Yumbaker | Decor: Latte Decor

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