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Reviewed: MSC Cruise Wi-Fi Service (Speed, Reliability, Cost, & More)

Heading on an MSC cruise and wondering about internet access while at sea? You’re not alone.

It wasn’t that long ago that having the internet on a cruise was a luxury. These days, it’s practically a necessity to be online. Whether it’s simply checking in at work, staying in touch with people back home, or watching a favorite show on Netflix, there’s no shortage of reasons to be online… even while on vacation.

So if you’re about to take a cruise aboard MSC, here’s what you’ll want to know about wi-fi, internet, and being online during the trip.

What Wi-Fi Packages Are Offered on MSC?

When it comes to accessing the internet, you have two different options for levels of service on MSC. The cruise line offers a basic “Browse” service and a “Browse & Stream” service.

MSC doesn’t specify any speed difference between the two and both say that they allow for “text on messenger services, browse the web and send emails using your devices.”

The difference is that the “Browse & Stream” service allows for things like streaming Netflix and other services and video chat. In general, we suggest always getting the top-tier service when on any cruise as it offers the highest speeds and the most access that people are used to back home.

With both options you can choose to buy a package for the entire cruise or a 24-hour pass if you want only to access for the day.

How Much Does Wi-Fi Internet Cost on MSC?

What you pay for internet access depends on a few factors.

First, there is a 20% discount for booking a wi-fi package ahead of your cruise. Onboard prices are higher. Second, you’ll pay more for the higher-end service that allows streaming versus the more basic service.

Finally, what you’ll pay also depends on how many devices you want to connect. The lowest priced offering offers a connection for just one device. If you need more than that, you’ll pay extra. Below are the prices seen on a recent cruise:

How Fast Is the Wi-Fi Service?

During a recent cruise we put the wi-fi through the paces with the “Browse & Stream” package. Over the course of the trip, we tested the internet speed multiple times and consistently returned speeds in the 4-5 Mbps range.

Now that’s considerably slower than what you’ll experience at home. Compared to other cruise lines, however, it’s right on par. We’ve been on cruises with other lines where the service has been as slow as <1 Mbps (frankly, unusable) to ships where we’ve seen 9-12 Mbps. But on average, 4-5 Mbps is a decent speed.

That said, we were actually impressed of the feel of the speed. Normally that sort of speed feels sluggish when browsing the web and watching video can be grainy.

Our impression was the speed — while still slow by standards at home — was faster than the speed tests suggest. Websites loaded relatively quickly and streaming video started grainy, but quickly presented in HD.

Do I Have to Buy Access for Every Device? Can I Share Access?

On most cruise lines, if you purchase access for one device that means you can only use one device at a time. So if you connect with your phone, you can logout and then access via your laptop if you want.

MSC is different. In this case, whichever device you connect with first is the one you are locked into for the entire cruise. So if you want to have internet on your phone but then login with your laptop to check in on work, you’ll have to purchase access for two devices.

As well, if you are traveling as a couple and two people want to share access during the day (few people need to be connected 24 hours a day), then you have to purchase access for multiple devices.

Can I Stream Music or Movies on the Wi-Fi?

Sometimes one of our favorite thing to do is to binge a show while on a cruise as we have more time to relax than usual. Or sometimes there is a game that you don’t want to miss so you want to stream it while on vacation.

In this case, if you have the “Browse & Stream” service, then you can stream programming with the service. For instance, during our recent cruise we streamed auto racing. It took about 20-30 seconds for the picture to clear up, but then it was sharp while we watched.

While we didn’t personally stream music, given the lower bandwidth requirements, it should be no issue.

Can I Make FaceTime Calls on the Ship’s Wi-Fi?

Want to stay in touch back home? One of the best options is to use a program like FaceTime for Apple users or video chats on WhatsApp. And if you opt for the “Browse & Stream” package, then these chats are available to use.

MSC specifically lists “video chat” as one of the features available with the higher-end package. However, it is not listed on the less expensive “Browse” offer.

Can I Text Message Over the Wi-Fi Service?

Texting is how many of us communicate these days, and it’s helpful for checking in back home, talking to others on the ship, and sending quick notes.

One thing to know is that you can text through the MSC app to others on the ship for no charge. But if you connect to the wi-fi, then texting is also available like normal. We used the wi-fi to message both iPhone and Android users.

One thing to note is that another member of our party was somehow able to send/receive messages sporadically while on Ocean Cay (MSC’s private island) despite not being connected to any wi-fi service at all and having the phone on airplane mode.

Does the Wi-Fi Internet Extend to Ocean Cay?

If you’re sailing on MSC from the United States, then it’s likely your cruise will include a port of call at the cruise line’s private island, Ocean Cay. In fact, some trips include overnight stays here.

In that case, it is nice to know that if you have an internet package, then yes, you can use it while on Ocean Cay. You will have to switch networks from the one provided on the ship to the one provided on the island, but you’ll have full access just like you were onboard.

Do I Have to Buy Internet Access to Use MSC’s App?

Like other cruise lines, MSC offers a cruise line app that has things like the daily schedule, guides to restaurants, bars, and things to do on the ship, spend tracking, and much more.

The app is completely free to download and requires you to connect to the ship’s wi-fi to use. However, you don’t have to pay for internet access. You are able to connect the app to the wi-fi and use it for free without buying a package.

Does MSC’s Wi-Fi Allow You to Use a VPN?

While MSC doesn’t specifically mention anything about using a virtual private network when accessing the internet, we tried it out during a recent cruise. The results were hit and miss.

Using ExpressVPN, we were able to connect and then surf the internet as normal. We noticed no reduction in speed or other hiccups that can be associated at times with using one of these services.

That said, not everything was perfect. We noticed that when connected through the VPN that the MSC app did not work correctly. When we disconnected, the app began working again normally.

Can I Work or Do Schoolwork With the Wi-Fi?

These days, many people want to cruise but still keep up with things back home such as work or school. So would you be able to do that?

In general, we found speeds to be 4-5 Mbps throughout the cruise. While that’s on the slower end of connections, using the web still seemed fairly fast, albeit slower than you would be used to on land.

But perhaps just as importantly, we didn’t notice a “roller coaster” when it came to the connection. Often on cruises the connection seems to cut in and out or slow down. On this trip (albeit close to land most of the time and with good weather), the connection was stable.

In that case, we’d think that doing work that requires light online access should be just fine. For instance, a video chat with multiple other people would likely be difficult. However, if you needed to talk to one person via video, it would likely be fine. As well, if you need to watch a recorded video for school, that should be no issue.

Lighter work like email, submitting assignments, or accessing websites for research should be easy, although maybe slightly slower than you’re used to.

Is MSC’s Wi-Fi Worth It?

In the case of our test, we paid $14.39 per day before the cruise (and evidently before a recent price hike) for the “Browse & Stream” package. Today, the price is significantly higher.

During our tests, we consistently saw speeds in the 4-5 Mbps range, which is decent for a cruise across any line. What impressed us was that the connection was relatively stable. It’s common on many trips for it to seem to go in and out, but we experienced little of that sort of issue. When streaming video, it turned to HD quality within less than a minute and then stayed there. Browsing the web was quick (for a cruise ship), albeit slower than on land. We also like that service extends to Ocean Cay, providing more value.

In that case, we were pleased with the service and while we think internet prices on any cruise are expensive, if you need it, then it’s worth the cost.

The one issue we have is that we paid for one device access. Normally that means you can switch between devices, but only have one connected at a time. Therefore, multiple people traveling together can share one connection.

However, MSC doesn’t allow this. The first device you connect is your one device, and that’s it. So if you have to connect multiple devices during the cruise, then expect to pay significantly more.

More on Sailing MSC:

• 11 Important Differences Between MSC Cruises and Other Major Lines
• Ocean Cay (MSC’s Private Island): Complete Guide, Tips, & Things to Know

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Im confused as to the prices for the wifi package , it seems more expensive per person for 2 or more devices to connect to the internet For one device pp it’s £56 but for 2 it’s £105 per person . Surely it should be £105 for 2 devices not per person ? Any idea . Thanks

I’m thinking you’re looking at the price per person for one device and then the price per person for two devices (so four devices overall).

Likely the satellite positioning for people in Europe and NA, few in the middle of the Atlantic, I had very bad internet on cruise from Dubai to Rome and from NA to Hawaii once I got away from land. As long as I can download podcasts Im happy.. although have 4 devices I use, ipad, laptop, phone and Itouch so likely use my laptop only, I wont pay for 4 devices..

i wish you tested the browse package as well.

Good article.

I’ve just returned from an 18-day transatlantic cruise on the MSC Divina, so I’ll let you know my experience with MSC’s WiFi.

Before the cruise, I purchased the two-device browse and stream. I hoped to use this with my travel router, but that didn’t work (it did on Celebrity a few months earlier).

Because of this, I purchased an additional device, which brought the total for three devices up to over $600.

Everything worked as you described while we were in the Caribbean. However, when we turned left at Barbados and headed out across the Atlantic, that’s where things rapidly fell apart.

From then on, the WiFi was basically unusable. The most popular place on the ship was the Internet “helpdesk”. Honestly, I even heard some passengers discussing banding together to complain because the service was so poor.

Once we got to mainland Europe, the WiFi was back to speed, but with the annoying factor that everything would load the Norwegian version of its website. So, you were constantly trying to work out how to change the language and currency to US (or also the UK in my case).

I did complain and was refunded around $60, which considering the WiFi was basically unusable for about half the trip, is disgusting.

Otherwise, the cruise was absolutely excellent and I couldn’t fault it. It’s a shame MSC lets itself down with their horrible technology and outdated policies.

You didn’t comment on speed in the middle of sea. I was on a MSC cruise from Port Canaveral to Nassau and Ocean Cay. I found certain time connection was slower doing office work and other times fine. Did you have any issue like that?

Our cruise went from Port Canaveral to Ocean Cay, with an overnight stop. There wasn’t much time spent at sea. But even when there was, I noticed no drop off in speed.

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MSC Wi-FI & INTERNET PACKAGES

Our Internet Packages are tailored to cover the connection and the number of devices you need during your cruise.

Discover all MSC Cruises Internet Packages and book online to save up to 20% vs on board price.

The "Browse Internet Cruise Package" keeps you connected with friends and family all cruise long. Text on messenger services, browse the web and send emails using your devices. Includes: • Unlimited data • 24 hour access • Browse the web • Send and receive emails and images • Chat on messenger apps (e.g. WhatsApp) Save more on multiple device packages. Book in advance to get a 20% discount vs on board prices .

Please note that with this package it is not possible to view videos or access video or music streaming websites (such as Netflix, Hulu, Amazon Music, YouTube etc.) or video chat.

The "Browse & Stream Cruise Package" keeps you connected with friends and family all cruise long. Text on messenger services, browse the web and send emails using your devices.

• Unlimited data
• 24 hour access
• Browse the web
• Send and receive emails and images
• Chat on messenger apps (e.g. WhatsApp)
• Stream music and videos

Save more on multiple device packages. Book in advance to get a 20% discount vs on board prices .

*Prices shown in the personal area are already discounted

Internet FACILITIES & WI-FI ON BOARD

24/7 internet access means you can stay in touch with the folks at home via your smartphone, tablet or laptop any time you like. Book the internet package that best suits your needs and set yourself up for trouble-free communications throughout your cruise.

Available on: all MSC Ships

Type of service: Charges apply 

Not only in your own cabin! On our MSC Cruises you can stay connected also in the Public Areas using your devices. The service is accessible 24 hours a day.

In addition to your cabin and to public areas, internet access is available at the Internet Cafè on the cruise ships, with its full-size screens and keyboards, complemented by high-quality printers. Available on: MSC Musica , MSC Orchestra , MSC Magnifica, MSC Poesia , MSC Divina , MSC Preziosa , MSC Splendida .

Type of service: Included

enrich your cruise and make it even more special

Book online and get advantage of our discounted prices vs. onboard prices!

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MSC Wifi & Internet Packages

Browse Cruise Package

Browse and Stream Cruise Package

• Unlimited data, 24 hour access
• Browse the web
• Send and receive emails and images
• Chat on messenger apps (e.g. WhatsApp) & Video chat
• Stream music and videos
• Post video and live stream on social media   Save more on multiple device packages. 

WIFI ON BOARD

YOUR OWN DEVICES

PUBLIC AREAS

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• Bars & Public Lounges
• Cabins & Suites
• Hospitality
• Sport & Fitness
• Other Services Onboard
• SPA & Beauty

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Msc cruise wi-fi: packages, speed, and connectivity.

Key Takeaways

• MSC offers two Wi-Fi packages: Basic Browse and Browse Stream, with the latter allowing for streaming and video chat.
• Prices for Wi-Fi packages depend on booking ahead or onboard, as well as the number of devices connected.
• The tested speeds on MSC Wi-Fi consistently range from 4-5 Mbps, which is slower than home internet but comparable to other cruise lines.
• MSC’s Wi-Fi access is tied to the first device connected for the entire cruise, and additional devices require separate access purchases.

Wi-Fi Packages Offered on MSC Cruises

Cost and Options for MSC Wi-Fi Services

Comparing basic browse and browse stream packages.

Pricing Factors for MSC Cruise Wi-Fi

Speed and reliability of msc wi-fi service.

Testing the Speed of MSC Cruise Wi-Fi

Device access and sharing on msc wi-fi, managing multiple devices on msc wi-fi, streaming and video chat on msc wi-fi.

• Streaming quality on MSC Wi-Fi is high definition
• Brief pixelated start, but quickly improves
• Reliable video chat experience
• Suitable for staying connected and entertained
• MSC Wi-Fi is a great choice for streaming and video chat reliability.

Text Messaging Options on MSC Wi-Fi

Msc wi-fi on ocean cay and msc app integration, frequently asked questions, can i share my wi-fi access with other devices without purchasing additional access, are there any discounts or promotions available for purchasing wi-fi packages ahead of time, what is the maximum number of devices that can be connected to wi-fi at the same time, can i use video chat services like facetime with the basic browse package, is wi-fi available in all areas of the ship, including cabins and public spaces.

Meet Asra, a talented and adventurous writer who infuses her passion for exploration into every word she writes. Asra’s love for storytelling and her insatiable curiosity about the world make her an invaluable asset to the Voyager Info team.

From a young age, Asra was drawn to the power of words and their ability to transport readers to far-off lands and magical realms. Her fascination with travel and cultures from around the globe fueled her desire to become a travel writer, and she set out on a journey to turn her dreams into reality.

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Msc Cruises Cancels Canada/New England Sailings Due To Covid-19

Meet Asra, a talented and adventurous writer who infuses her passion for exploration into every word she writes. Asra’s love for storytelling and her insatiable curiosity about the world make her an invaluable asset to the Voyager Info team. From a young age, Asra was drawn to the power of words and their ability to transport readers to far-off lands and magical realms. Her fascination with travel and cultures from around the globe fueled her desire to become a travel writer, and she set out on a journey to turn her dreams into reality.

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Charleston, you never cease to surprise me with your Southern hospitality and endless charm.

Alfons is the visionary leader and driving force behind Voyager Info’s success. As the Editor in Chief, he brings a wealth of experience and an unwavering passion for travel to the helm of our cruise-centric platform.

With a lifelong fascination for exploring new horizons, Alfons discovered his love for the ocean and cruising at a young age. From sailing across pristine Caribbean waters to embarking on daring expeditions to far-flung destinations, he has amassed a treasure trove of first-hand experiences in the world of cruising.

What Cruise Ports Are On The East Coast

Did you know that the East Coast of the United States is home to some of the country’s most popular cruise terminals? With a diverse range of destinations and attractions available, it’s no surprise that these ports host millions of travelers embarking on their cruise vacations each year.

From the bustling streets of New York City to the sunny shores of Miami, there is something for every type of traveler along the east coast. In this article, I will take you on a journey to explore the top cruise ports on the east coast, including:

• New York City

Whether you’re a seasoned cruiser or a first-timer, this guide will provide you with all the information you need to plan your next unforgettable cruise adventure.

So, grab your sunscreen and get ready to set sail on the east coast!

• New York City, Miami, Charleston, Boston, and Portland are popular cruise ports on the East Coast.
• Some popular activities in New York City include exploring Central Park, visiting the Statue of Liberty, catching a Broadway show, and indulging in delicious steaks at Peter Luger Steak House.
• Cape Hatteras, Hilton Head Island, Assateague Island, Myrtle Beach, and Outer Banks are some of the relaxing beaches on the East Coast.
• Vibrant nightlife and entertainment options on the East Coast include live music, jazz bands, Broadway-style shows, and a variety of delicious cuisine.

New York City, New York

If you’re planning a cruise from New York City, you’ll be thrilled to explore the iconic sights and vibrant energy of the Big Apple before setting sail on your unforgettable adventure.

There are plenty of things to do in New York City, New York during a cruise. Take a stroll through Central Park, visit the Statue of Liberty, or catch a Broadway show. And when it comes to dining, the city offers some of the best restaurants in New York City, New York near the cruise port. Indulge in mouthwatering steaks at Peter Luger Steak House or enjoy a taste of Italy at Carbone.

With so much to see and savor, New York City is the perfect starting point for your cruise.

Now, let’s head south to Miami, Florida.

Miami, Florida

Miami, Florida is a fantastic destination for those seeking a relaxing beach getaway. With its pristine shores and warm, turquoise waters, it’s the perfect place to unwind and soak up the sun.

Additionally, Miami offers a vibrant nightlife and entertainment scene, with world-class clubs and live music venues that cater to every taste.

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Relax on Beautiful Beaches and Soak up the Sun

While you’re cruising along the east coast, you’ll definitely want to kick back and enjoy some of the stunning beaches. The east coast is home to a plethora of beautiful beaches, perfect for relaxing and soaking up the sun. Here are some hidden gems and secluded beaches that you should check out:

After a day of relaxation, don’t miss out on the vibrant nightlife and entertainment that awaits you along the east coast.

Experience Vibrant Nightlife and Entertainment

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Experience live music and performances that will leave you in awe as talented artists take the stage to captivate audiences with their melodic tunes and mesmerizing dance routines. Whether it’s a jazz band playing in a trendy nightclub or a Broadway-style show at the local theater, the East Coast offers an abundance of cultural experiences that will leave you wanting more.

And when you’re ready to satisfy your taste buds, indulge in delicious cuisine ranging from fresh seafood to international flavors. From cozy waterfront restaurants to bustling food markets, there’s something to please every palate.

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Explore the Unique Art Deco District

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Now, let’s continue our journey to Charleston, South Carolina, where southern charm and historic landmarks await.

Charleston, South Carolina

Charleston, South Carolina offers you the chance to explore its rich history and vibrant culture. It is home to one of the busiest cruise ports on the east coast, with over 200 cruise ships visiting each year.

As you step off the ship, you’ll find yourself surrounded by Charleston’s historic sites. These include the iconic Rainbow Row and the stunning Magnolia Plantation. Take a leisurely stroll along the charming cobblestone streets and immerse yourself in the city’s colonial past.

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Soak in the charm and flavors of Charleston before setting sail to Boston, Massachusetts, where a whole new adventure awaits.

Boston, Massachusetts

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Here are three must-see attractions in this enchanting city:

As we continue our exploration, let’s now venture north to Portland, Maine.

Portland, Maine

Moving north along the East Coast, we arrive at Portland, Maine, another charming cruise port that is worth exploring.

Known for its picturesque lighthouses, Portland offers a unique blend of history and natural beauty. As you disembark from the cruise ship, you will be greeted by the sight of the iconic Portland Head Light, a historic lighthouse that stands proudly on the rocky coastline.

For an unforgettable experience, consider taking a lobster tour, where you can learn about the local lobster industry and even have a chance to catch your own lobster. The tour guides are incredibly knowledgeable and provide fascinating insights into this traditional Maine activity.

As we continue our journey, we set our sights on Halifax, Nova Scotia, a destination that promises to captivate with its rich maritime heritage and vibrant culture.

Halifax, Nova Scotia

Halifax, Nova Scotia offers a captivating blend of rich maritime heritage and vibrant culture that is sure to leave a lasting impression on visitors. Here are four must-see attractions in this charming Canadian city:

When visiting Halifax, it’s important to note the weather. Summers are mild and pleasant, with temperatures ranging from 15 to 25 degrees Celsius, while winters can be cold, with temperatures often below freezing. Don’t forget to pack accordingly and enjoy all that Halifax has to offer!

Are there any cruise ports on the east coast of Canada other than Halifax, Nova Scotia?

Yes, there are other cruise ports on the east coast of Canada besides Halifax, Nova Scotia. One interesting statistic is that there are a total of five cruise ports in Eastern Canada. Transportation options to these ports include taxis, shuttles, and public transportation.

How can I travel from Boston, Massachusetts to the cruise port in Portland, Maine?

I can easily travel from Boston, Massachusetts to the cruise port in Portland, Maine. There are various travel options available, including driving, taking a bus or train, or even hiring a private car service.

Are there any popular cruise lines that operate from the cruise port in Charleston, South Carolina?

Yes, there are popular cruise lines that operate from the cruise port in Charleston, South Carolina. However, I am unable to provide specific details on cruises from Boston to Portland.

Are there any specific attractions or landmarks near the cruise port in New York City, New York?

As I step off the ship at the cruise port in New York City, a world of iconic landmarks and captivating attractions awaits. From the towering Empire State Building to the vibrant Times Square, and a plethora of mouthwatering restaurants, it’s a feast for the senses.

Can you recommend any hotels or accommodations near the cruise port in Miami, Florida?

I recommend the Hilton Miami Downtown for its convenient location near the cruise port in Miami, Florida. It offers comfortable rooms, stunning views, and excellent amenities, making it one of the best accommodations near the cruise port.

Well, now you know all about the cruise ports on the East Coast. From the bustling streets of New York City to the sunny shores of Miami, there’s something for everyone.

Charleston’s charm and Boston’s history will surely captivate you, while the picturesque beauty of Portland and Halifax will leave you in awe.

So, pack your bags, hop on a cruise, and get ready for an unforgettable journey along the East Coast. Trust me, it’ll be smooth sailing all the way… or maybe not.

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MSC Wi-Fi & Internet PACKAGES

Discover all MSC Cruises Internet Packages and book online to save up to 20% vs on board price.

The "Browse Internet Cruise Package" keeps you connected with friends and family all cruise long. Text on messenger services, browse the web and send emails using your devices. Includes: • Unlimited data • 24 hour access • Browse the web • Send and receive emails and images • Chat on messenger apps (e.g. WhatsApp) Save more on multiple device packages. Book in advance to get a 20% discount vs on board prices .

Please note that with this package it is not possible to view videos or access video or music streaming websites (such as Netflix, Hulu, Amazon Music, YouTube etc.) or video chat.

The "Browse & Stream Cruise Package" keeps you connected with friends and family all cruise long. Text on messenger services, browse the web and send emails using your devices.

• Unlimited data
• 24 hour access
• Browse the web
• Send and receive emails and images
• Chat on messenger apps (e.g. WhatsApp)
• Stream music and videos

Save more on multiple device packages. Book in advance to get a 20% discount vs on board prices .

WIFI ON BOARD

You can use MSC Wi-Fi to connect to the Internet by connecting with your devices in Public Areas.

24/7 internet access means you can stay in touch with the folks at home via your smartphone, tablet or laptop any time you like. Book the internet package that best suits your needs and set yourself up for trouble-free communications throughout your cruise.

Available on: all MSC Ships

Type of service: Charges apply 

Not only in your own cabin! On our MSC Cruises you can stay connected also in the Public Areas using your devices. The service is accessible 24 hours a day.

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Home » Cruise Ships & Wifi (Free Internet on Cruise Ships?) Updated 2024

Cruise Ships & Wifi (Free Internet on Cruise Ships?) Updated 2024

Last updated on March 9th, 2024 at 08:40 pm

We live in a digital age where social media is prevalent in many aspects of our lives.

Whether we are chronicling our travels, advertising our business interests, getting remote work taken care of, sharing vlogs , or engaging with friends and family – few can go a day, much less extended time periods without Wi-Fi access or means of getting to their accounts.

Especially in this remote-work-driven world, business has become a work-from-anywhere endeavor where you can be cruising the world and still keeping a finger on the heartbeat of your other ventures.

Table of Contents

Do cruise ships have Wi-Fi?

The short answer is yes…but it differs from cruise line to cruise line.

What follows is a breakdown of the advertised services around Wi-Fi by the cruise line and previous cruiser insights on these services for many cruise lines sailing vacationers are considering.

Things to remember about the internet onboard cruise ships:

Ships offer internet via satellite, which will be slower than the internet you will find on land. This also means that weather can affect connectivity.

Ships also will deal with bandwidth and data issues, which means the more people that are using it at the same time, the slower it will generally be.

A common question people ask is if they will be able to work a bit from the ship, i.e. do a Zoom call, etc. The answer is usually “maybe,” but you won’t likely know until you go to actually use it.

It will depend on where in the world/ocean you are, where in the ship you are, how many other people are using at the same time, etc. It’s best not to bank on it.

Royal Caribbean WiFi Packages

After a successful trial of Starlink satellite internet on Freedom of the Seas, RCL says it will be rolling it out to the rest of the fleet soon (2022/2023). A timeline has been set that will see Starlink installed on all Royal Caribbean ships by the end of Q1 2023!

This should vastly improve the speed and reliability of the internet onboard, but for now, RCL’s internet is still touted as the “fastest internet at sea.”

From my own personal experience, I tested StarLink internet onboard the Brilliance of the Seas in January 2023. Download speed was 97.7Mbps while upload was 16.5Mbps. For most users, even heavy users, this speed is more than fast enough for streaming as well as work applications.

Royal Caribbean offers VOOM high speed internet you can add to your cruise to stream and stay connected, but costs will vary based on number of devices you wish to connect as well as your ship and sailing.

The VOOM Surf Voyage Package on average starts at $15.99/day for one device and allows you to surf the web and send emails.

If you want to be able to stream as well as browse the internet, the VOOM Surf and Stream package would be for you at an average of $22.99/day. Again, these prices vary based on ship, sailing and number of devices you wish to connect.

Watch for package deals prior to your cruise and check if your Crown and Anchor member level offers a discount on internet service.

Overall, users have good things to say about the service, though it does appear there can be some spotty coverage depending on your itinerary. You can also use Royal’s app without having to pay to connect to their Wi-Fi.

Celebrity Cruises WiFi Packages

**StarLink Internet has been installed on some Celebrity ships as of mid-2023.

With Celebrity, Premium Wi-Fi is the top-tier package you can add to your cruises on Celebrity for near-constant coverage while cruising. This package is great for those wishing to stream movies and such while underway and seems to have fairly good reviews from previous customers.

Basic Wi-Fi is for those needing some basic email and messaging services for a more value-added cost. This is included in Celebrity’s “ Always Included.”

Costs will vary based on ship, sailing and number of devices, but they do note that Wi-Fi packages are not available on ships sailing from the Galapagos.

Celebrity suggests if you book it in advance, you’ll save 10% than if you were to wait and purchase it on board, but often there will be additional deals when paired with other upgraded packages.

In 2023, Celebrity will be installing StarLink Satellite internet on its ships, which will provide a much faster experience. Stay tuned for more details as they roll out the system across all their ships.

MSC Cruises WiFi Packages

MSC Cruises, following suite with Virgin Voyages and other cruise lines,  will be rolling out Starlink across their vessels. Other major cruise operators including Norwegian, Royal Caribbean and Carnibal have also been making the switch to Starlink.

The satellite internet , called Browse (just surfing websites), or Browse & Stream (allows for streaming Netflix) packages on MSC Cruises offer the ability to bring your own devices for public area and café spot coverage.

When added to a cruising package, it is available 24/7 with no data caps, which is nice considering others throttle when available if you read the fine print. The packages vary in price based on the length of the cruise and number of devices you wish to connect, but you can expect to pay approximately $12/day per device for the Browse internet package for a week-long cruise.

They also have cafes with printers and full screens and keyboards to facilitate work or other activities.

You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so you’d need a separate package for each device you wish to access the internet.

They do advise that if you want to use the internet when it’s fastest, to avoid doing it first thing in the morning, or when the majority of passengers return from shore excursions .

Carnival Cruises WiFi Packages

Carnival is pretty transparent in the three levels of Wi-Fi offered:

Social Plan – $6.80/person per day (can save 15% if purchased online pre-cruise) – allows access to social sites/apps, and airline websites, presumably to allow the user to check in for their flight while aboard, but may not allow access to other websites/apps

Value Plan – 10.20/person per day (can save 15% if purchased online pre-cruise) – allows surfing on websites and access to email, but does not allow for streaming (i.e. Netflix or Spotify) or for video calls (i.e. Skype or Zoom)

Premium Plan – $13.60/person per day (can save 20% if purchased online pre-cruise).  boasts three times faster connection to allow for streaming and video calling (where coverage allows).

Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking .

*Carnival Cruise Lines will be installing StarLink Satellite internet on their ships in 2023. This will be a much faster experience. Stay tuned for more info on when it will be installed on all ships in the fleet. 

Holland America WiFi Packages

HAL offers satellite internet through the ship’s Wi-Fi or at workstations in the Explorations Cafe. There are three packages available, all with varying levels of data available:

Social – allows you to access popular social sites and apps, but may not allow for streaming or audio/video calls – $14.99/day

Surf – the most popular option which allows for broader internet surfing including news and sports sites, accessing your e-mail, but also may not allow for streaming or audio/video calls – $24.99

Premium – this has the highest amount of data which allows for everything including streaming and video calls.

The caveats with their internet, however, are that it won’t be as fast as internet on land (and current customers agree), and because it’s provided via satellite, physical blockages will affect connectivity (i.e. inclement weather or mountains).  Also, they do have a select number of free sites under “Complementary Browsing.”

*As Holland America is part of Carnival, StarLink Internet will be coming to the fleet in 2023.

Princess Cruises WiFi Packages

MedallionNet is the Wi-Fi service of Princess cruise lines, and recently they announced some improvements to their service even to help accommodate those that might need to work while onboard.

They boast their services being “The Best Wi-Fi at Sea,” and they have several unlimited day packages for as little as $9.99 a day for a one device package. If you are a Platinum or Elite guest, you’ll get 50% off, or if you purchase Princess Plus , your Wi-Fi will be included.

It must be added that there is a lot of good reviews out there that might back this claim but again, read through all the data to make the best-informed decision.

*As Princess is part of Carnival, StarLink Internet will be coming to the fleet in 2023.

Norwegian Cruise Lines WiFi Packages

Norwegian’s services onboard are offered in internet cafes onboard , with some stateroom access on certain ships.

Laptop rentals, email access, and other items for this coverage can be found on their website, but for those needing streaming services or more robust coverage for work, you must take a hard look at this one before booking.

Unlimited  Wi-Fi Package – 1 device is $25.50/day when purchased prior to your cruise. This allows you to browse websites, use social media apps (except for TikTok), and access email (no VPN).

Unlimited Premium Wi-Fi Package – 1 device is 34.99/day when purchased prior to your cruise. This allows access to streaming sites, like YouTube, Netflix, etc. as well as if you need to use a VPN to access your email.

Unlimited Social Media Wi-Fi – 1 device – 12.50/day when purchased prior to your cruise allows access to Facebook, Instagram, Twitter, but not TikTok.

Norwegian also has an option where you can purchase 250 minutes of internet for use any time during your cruise for the price of $105.00 if purchased in advance of your cruise. If you want to purchase it onboard, it will be $125 plus a $3.95 activation fee. It can be used only on one device at at time.

NCL offers different perks on different cruises, so many bookings come with some complimentary minutes of internet and it’s easy to upgrade your package once on board.

*Norwegian has experimented with StarLink internet on their ships so plan on upgrades coming in 2023. 

Disney Cruises WiFi Packages

Connect@Sea is the program covering all of Disney’s Internet packages at sea options. You will pay for the data you use, not by the minute, so if you’re looking to stream Netflix or just upload a few pictures to Instagram, you’ll be able to find the package right for you.

You can also share the package between devices simultaneously, as Disney’s technology will combine the amount of data. There is no discount for purchasing packages before your cruise, as Disney advises to look for a current price list in your cabin, or by talking to Guest Services.

There is free access to the Disney Cruise Line Navigator app, which is also accessible to view other data packages.

Virgin Voyages WiFi Packages

Wanting to stay ahead of the game and to keep current with their innovative approach to cruising, Virgin Voyages will be the first cruise line to incorporate SES Cruise mPOWERED + Starlink PRO services.

SES is a global leader in satellite communications and Virgin will combine Medium Earth Orbit (MEO) and Low Earth Orbit (LEO) satellite coverage in their bid to deliver the fastest internet speeds for their cruise passengers.

The cruise line will be offering speeds up to 1.5 Gbps, well above the standard offerings. The pandemic changes the way the world does business, and has opened up remote working opportunities for many.

The world has also become acutely aware of the importance of connectivity. While most people don’t want to work on a vacation, the ability to remain connected, even for short periods, has made it apparent that combining business and pleasure can work out very well for all concerned.

Younger guests, such as those attracted to Virgin Voyages, tend to attract, feels that connectivity is paramount.  Having a reliable internet connection allows for cruisers to check in at work or home with confidence that those important connections will be ready and available when needed. 

Passengers will be able to keep up on messaging, emails and make video calls. This valuable service will help keep a cruiser current with business obligations and also give the peace of mind that being able to connect with home brings. 

Costa Cruises WiFi Packages

Costa features a Data and Social package for their internet, with access available in all public areas and cabins throughout their ships. They have an Internet Point area where you can use onboard devices or bring your full ship usage.

Additionally, their packages range from 250 MB to 3 GB. Their social package has a list of sites it allows access to in a more economical fashion – or you can pay as you go if you aren’t sure of your needs before sailing.

*As Costa Cruises is part of Carnival, StarLink Internet will be coming to the fleet in 2023.

Viking Ocean Cruises WiFi Packages

Internet access onboard is free , but there are some significant limitations on bandwidth for such activities as streaming. The ships do have a Business Center on board with computers or use your device, but the other amenities onboard are the draw – internet access due to itineraries, and locations along with onboard setup make access to the internet not as spectacular as on other cruise lines.

Oceania WiFi Packages

Wavenet is the internet service provided by Oceania, and the basic levels are free to all sailing with them. Additionally, a Prime option can be tacked for $9.99 a day to more robust access to allow for such things as streaming and the like.

Passengers in the premium Owners and Vista suites even get provided an iPad ensuite for the duration of the voyage for their use in accessing social media, email, and other internet options.

Azamara WiFi Packages

Azmara offers packages that start at $0.33/a minute with one-hour passes to one-day or full cruise packages. Several spelled out limitations to their services, such as Skype and others, so it’s important to go through their exceptionally detailed and transparent services listings before setting expectations for your cruise.

Silversea Cruises WiFi Packages

Silversea has unlimited complimentary internet for all those sailing. Speed limitations depend on the package level and ship, so checking to ensure you have the right service may include additional service level add-ons, but basic levels remain free.

They also feature onboard cafes where you may use their computers and other devices or bring your own and access the internet throughout their ships.

Seabourn WiFi Packages

Seabourn, the luxury cruise line is the newest cruise line to be equipped with Starlink internet . Expect fast internet speeds while you’re cruising to exotic locations offered by Seabourn. Learn more about complimentary WiFi on Seabourn .

A Word of Caution About Cruise Line Wi-Fi

Certain apps, a variety of service options, port of call , and destinations along your cruise can all impact the internet service on a ship.

If these services and having access to friends, coworkers, work, or even social media feeds are important to you, do your research before embarking as not all cruise lines have given their online services the same consideration.

Can you stream movies on a cruise ship?

Wi-Fi is getting better for certain and more readily available. While the speed of an individual cruise ship might be enough to stream movies, you might end up going through your available bandwidth quickly.

Additional charges in most cases will apply for streaming or higher/longer coverage periods and can have a significant impact on the cost of your cruise experience if not booked in advance.

That being said, it is not the same on every ship, and the costs are specific to each cruise line, so don’t make assumptions that just because you sail on one two years ago and want to pick a new line, the services may not be the same.

Why Is StarLink Internet a Game-changer for Cruise Ship Internet?

One of the primary advantages of Starlink Internet is its exceptional speed. Traditional satellite internet systems often suffer from latency issues due to the long distance signals must travel to reach the orbiting satellites and back to Earth.

However, Starlink employs a novel approach by deploying a constellation of thousands of small, low Earth orbit (LEO) satellites. These satellites are positioned much closer to the Earth’s surface, significantly reducing the latency and providing faster internet speeds.

Early tests and user reports have shown that Starlink offers download speeds ranging from 50 to 150 Mbps, with latency typically under 50 milliseconds. This makes it comparable to, and sometimes even surpassing, land-based broadband connections.

These innovations are good news for ALL cruise lines passengers. Cruise lines are striving to meet the need of cruisers to maintain a reliable connection with home and work. This will be a benefit for all. 

What’s the Verdict on Cruise Ship WiFi?

Depending on the destination, cruise ship capabilities, and even your stateroom location, the variances in coverage can be significant.

Look at the cruise line websites and reviewers on popular websites like the CruiseCritic Forums who can be brutally honest in reviewing such amenities. Real-life examples may help you from being frustrated mid-cruise and not enjoying a hard-earned vacation due to slow internet when you are already out to sea.

This page contains affiliate links for which we may receive financial compensation when a purchase has been made through one of our affiliate partners.

About Jonathon Hyjek

Jonathon is the tech guy behind CruiseportAdvisor.com. When he's not stuck in front of his computer, Jonathon enjoys travel & cruising (even after being on a cruise ship that caught fire - a story for another day!)

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Can You Hotspot Your Phone W/ Internet Package?

By jimmymed3 , August 4, 2022 in MSC Cruises

Recommended Posts

Hi Everyone!

Does anyone know if you can buy just one internet package for your phone, and then use your phone as a hotspot to get internet to your laptop for email? Im sure they may have found a way to prevent people from doing this, but thought id ask. 

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Share on other sites.

publicpersona

Hotspot means you are bridging from the phone's cellular connection to another device via wi-fi.

There is no way that I know of to "share" wi-fi to wi-fi.

kittyboomboom1

The internet speeds, at least on the Divina, are laughably slow.  0.024 down is what some are getting.  On my cruise I had to log off and log on to the ships wifi 3 to 4 times a day just to make it work.  On Symphony i had what i felt was near fiber speeds.  Good luck 

4 hours ago, ferretktf said: Yes

Could you elaborate on what phone and mobile operating system allow sharing bridging from wi-fi to wi-fi? As I said above, hotspot provides the ability to bridge internet connectivity from cellular to someone as wi-fi. But I am mostly knowledgeable about iOS devices.

11 hours ago, jimmymed3 said: Hi Everyone! Does anyone know if you can buy just one internet package for your phone, and then use your phone as a hotspot to get internet to your laptop for email? Im sure they may have found a way to prevent people from doing this, but thought id ask.  Thanks!

I don't think you can, because of I remember correctly, you need to be in airplane mode with the ships WiFi, right? 

You can with a Windows laptop (connect to the cruise ship wi-fi, then 'share this connection' on the laptop). 

You can also use a wi-fi range extender, something like a TP-Link N150. I personally use a TL-WR702N when I'm travelling from work & need to connect several devices to device limited hotel room wi-fi. The WR702N is tiny and is powered by USB, so it can run off a powerbank if required. 

You should test out whatever you decide to use at home before your trip. 

8 hours ago, lb154 said: You can with a Windows laptop (connect to the cruise ship wi-fi, then 'share this connection' on the laptop).    You can also use a wi-fi range extender,

Yes, my answer above was in the context of using the phone hotspot. If you extend the question to using other hardware, then there are many workarounds. However, if your package is only one device and that device is your travel router, then you'd need to take it with you around the ship if you wanted wi-fi other than in your room.

18 hours ago, publicpersona said:   But I am mostly knowledgeable about iOS devices.

Can’t do it on iOS, only Android ….but any modern Android

I can share a WiFi connection on my Android phone via BlueTooth.

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How much is WIFI on MSC Cruises - Price of the packages & more

Onboard MSC Cruises' ships, only guests travelling in any of the MSC Yacht Club cabins will get free WiFi. For the rest of passengers, WiFi is at an additional cost, the same as on most of the other cruise lines.

The WiFi network is however available and accessed by buying an internet package either before your cruise or whilst you are aboard the ship.

In this article, we will cover the cost, type of packages and other useful information that you might need. 

How much does WiFi cost on MSC Cruises?

This is entirely dependent on which package you buy. The cheapest package starts from R266 (US$16) for a 2-night cruise, where you can browse the web, send and receive emails and images and chat on messenger apps with only 1 device connected.

There are packages for up to 4 devices, but this pushes up the price, as well as if you choose to stream and browse, rather than just browse.

The packages are structured in three ways:

• The length of the cruise (number of nights);
• The number of devices using the connection, between 1 & 4;
• Browsing only or browsing and streaming.

MSC WiFi review

WiFi connection aboard MSC Cruises is via satellite, so that you are able to be connected even when far out at sea. There is connection throughout the ship, but it can be patchy when you are in your cabin.

Your best options for a steady signal are to go and sit in the reception area or in one of the public hot-spots. If there is stormy weather, bear in mind that this can affect the signal, therefore you may find that the signal drops periodically. Overall, the cruise line has improved their connectivity.

Tip : A good way to reduce the amount of internet you use onboard, is to write your emails on your tablet, computer or phone before connecting to the network. I usually write all my mails offline and then connect to the onboard wireless network, copy, paste and send!

Do mobile phones (cell phones) work on cruise ships?

If the ship is either close enough to land to pick up a signal or if the ship itself is connected to a maritime network provider then they do work. Bear in mind that if you connect to the ship's cell phone system, you will be charged at international roaming rates , which gets very expensive, very quickly.

If you have to make a phone call that cannot be made via WiFi, this is your only option on your cell.

Alternatively, if you have an app that works with WiFi for calls, texts and so on, then you can connect to the ship's WiFi network, which usually works out to be significantly cheaper.

We recommend that you buy a prepaid internet package so that you don't have to worry about going over budget.

Don’t forget to put your phone into airplane mode and enable WiFi so that you don’t accidentally get calls or large messages on roaming charges!

Can you text on a cruise ship without WiFi?

You can, by connecting to the ship's cellular system. It is however very pricey as the texts are usually charged at international roaming rates.

If you can avoid sending texts and rather use an app that connects to the WiFi, this is much easier on the pocket! Alternatively, wait until you are on land and send it using the local carrier - it is cheaper than the at sea rates, but still expensive if you are on roaming.

Should I pay for WiFi on an MSC cruise?

This entirely depends on whether you wish to access the internet or not. Almost without exception, WiFi aboard an MSC cruise ship is not free of charge, (for MSC Yacht Club travellers, it is free), so you will have to pay for connectivity.

If you can manage to go the duration of your cruise without being in contact with people not travelling with you, assuming that you are not using the ship's cellular service, then no need to buy a WiFi package.

However, if you want to share your best pics to Instagram or Facebook, WhatsApp your mom or Telegram your bestie, then you definitely should buy an internet package!

At Hupla, we recommend a technology break for your holiday, so if you can get away with not accessing the world wide web, then totally relax, connect with family or friends and get back to the phone when you get home!

Does WhatsApp work without WiFi?

WhatsApp can only work with an internet connection, whether it is because you are connected to WiFi or connected to a cellular system where you can send and receive data.

If you anticipate that you are going to use the app whilst cruising, then we recommend buying an internet package. Make sure that you choose a package that offers WhatsApp as part of it, as well as whether it is for text only chat messages and images or video calling.

Where can I get access to the internet on an MSC ship?

The MSC ships are equipped with internet cafés, which have a number of stations available for clients to use and you can get WiFi in your cabin.

You will still need to have an internet package to get online in this way. The newer ships also have printing available at the internet café.

Alternatively, you can use any personal device that has WiFi connectivity available – laptops, cell phones, tablets, etc – and use your package for the cruise duration.

Free WiFi in ports of call

Most of the ports around the world (excluding the Ocean Indian Islands) will have free WiFi. At least every port that I have cruised too. 

Before you step ashore, ask one of the crew members -  they often don't get enough WiFi onboard for their needs, so will often hit the WiFi when they are ashore. 

Nowadays, a lot of coffee shops offer free WiFi if you purchase a drink or food. 

What are the WiFi packages that MSC offers?

There are two packages available currently (March 2021) on MSC Cruises’ ships. The first is the Browse Internet Cruise Package , which uses less bandwidth, due to less functionality, and is therefore cheaper. The second is the Browse and Stream Cruise Package for those passengers that wish to use video features, such as video calls or streaming.

MSC states that you save 20% by buying a package in advance rather than once on the ship.

What is the Browse Internet Cruise Package?

The Browse Internet Cruise Package has the following five features: 

• Unlimited data
• 24-hour access
• Browse the web
• Send and receive emails and images
• Chat on messenger apps such as WhatsApp, Signal, Telegram and so on.

This package does not allow passengers to view videos, access video or music streaming websites (such as Netflix, Hulu, Amazon Music, YouTube etc.) nor video chat .

What are the package options for the Browse Internet Cruise Package:

• 1 DEVICE: A great choice for those that wish to connect one device only and are budget conscious.
• 2 DEVICES: Excellent for when you need two connections, whether it is a personal device and work device or for two friends, couples or family.
• 3 DEVICES: Ideal family option or for when you want two cell phones and a laptop (or tablet) connected.
• 4 DEVICES: A superfamily option, especially for those that can’t bear the thought of not being connected to the socials! Of course, also suited to the scenario where two cell phones and two tablets or laptops need to be online.

What are the prices for the Browse Internet Cruise Package:

The below prices are per day for cruises 8 days and less*:

For longer cruises, the price per day is on average +- 30% cheaper than the above prices for shorter cruises. 

*all prices are an approximation and valid as of 1 July 2021 please refer to the adds-on in your booking for the latest prices 

What is the Browse & Stream Internet Cruise Package?

The Browse & Stream Cruise Package gives you the following:

• Stream music and videos
• Post video and live stream on social media 

What are the Package Options for the Browse & Stream Internet Cruise Package:

• 1 DEVICE: If you only need to connect one device, but also wish to be able to upload videos on social networks, enjoy video calls, or access video and music streaming.
• 2 DEVICES: Ideal for couples that want to connect to the Internet for uploading videos on social networks and make video calls
• 3 DEVICES: Perfect for families of 3 or for couples that want to connect 2 mobile devices and 1 tablet or laptop, and that want to upload videos on social networks, enjoy video calls or access video and music streaming or YouTube
• 4 DEVICES: Perfect for families or guests that want to connect up to 4 devices (e.g. 2 mobile devices, 1 laptop, 1 tablet) and that want to upload videos on social networks, enjoy video calls or access video and music streaming or YouTube.

What are the prices for the Browse & Stream Internet Cruise Package:

For longer cruises, the price per day is on average +- 15% & 20% cheaper than the above prices for shorter cruises. 

Packages that are getting discontinued

• Standard Internet
• The Premium Internet
• Unlimited Internet Cruise package

Those packages are all ending on 30 November 2021.  

To conclude

If you want to send or receive any emails while you are cruising the only option is to buy an internet package (WiFi package) for the ship, unless you can wait to be in port to send or receive, assuming that you can access a free WiFi hotspot somewhere in port or you can use your cell phone plan. 

If anything has to happen to any of your friends or family at home and you have someone who has to get hold of you urgently, your contact on-shore can always contact the ship directly or contact your travel agent / MSC Cruises office that will relay the message to the ship. The crew onboard will then pass the message to you. 

First published 26 March 2021 updated 05 July 2021

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MSC Meraviglia review: What it's like to cruise on MSC's 1st New York-based ship

For the first time, MSC Cruises has based a ship in New York. Given that the vessel, MSC Meraviglia, is the fifth-largest in the line's fleet of two dozen ships in terms of tonnage and the sixth-largest by passenger capacity, the ship's presence in the Big Apple is a big deal. As one colleague astutely pointed out, when it's docked there, it's the largest hotel in the city .

I recently sailed on MSC Meraviglia out of its Red Hook homeport in Brooklyn, and I have mixed feelings. Overall, the ship is lively and aesthetically beautiful. Its specialty restaurants and nightly shows are some of the most consistently superb on any vessel, and it offers one heck of a luxury product in its Yacht Club suite enclave .

However, passenger flow is an issue, with many public spaces so crowded they're uncomfortable, and service is painfully slow in some bars and restaurants. You'll likely end up paying a lot more than you originally planned because some of the most enticing things to do come with added fees. And, as my travel companion so succinctly put it, I've never been told "no" so many times on a cruise.

Here, I'll take you through some of the activities I tried, the places I ate and the experience I had so you can better determine if MSC Meraviglia is right for your next voyage.

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Overview of MSC Meraviglia

MSC Cruises' Meraviglia was the first in the line's Meraviglia Class of ships. When it debuted in 2017, it became the line's largest vessel, with space for up to 5,655 people at capacity (4,475 at double occupancy). It has since been overtaken, in terms of passenger capacity, by subsequent vessels in the Meraviglia Class, as well as those in the World Class.

The ship exudes the same glitz that's typical of other MSC vessels, despite its mass-market appeal and penchant for attracting budget travelers. Lavish artwork, chrome accents and bold jewel tones convey a sense of opulence throughout public spaces, and no ship in the fleet would be complete without an atrium staircase adorned with thousands of Swarovski crystals.

Like MSC's other modern ships, MSC Meraviglia has an extra-fee chocolate shop on board — this one through a partnership with chocolatier and pastry chef Jean-Philippe Maury — where you can purchase chocolate, macarons, candy and specialty coffees.

There's also a sizable water park on the top deck, a shopping mall-style promenade area and several decks of cabins that are part of the line's Yacht Club, which affords passengers exclusive access to a dedicated restaurant, lounge, bar and pool deck just for them, as well as butler service.

What I loved about MSC Meraviglia

Largely, my onboard experience was great. Crew members were friendly, my cabin was comfortable, and the daily activity options were plentiful, varied and fun. At night, most shows fell into the "excellent" category, and the food in every extra-fee restaurant and the Yacht Club was phenomenal.

Specialty dining

MSC's food consistently receives less-than-stellar reviews from passengers, particularly regarding the line's complimentary dining experiences. Much of the main dining room fare is indeed so-so — palatable but largely underseasoned and mass-produced, so that it often looks like it's been sitting under a heat lamp when it reaches you. Food in the buffet is varied and tasty, but it can also become repetitive after a week, and the space is frequently crowded and confusing to navigate.

So why am I including food under the "what I loved" category? I think that MSC's alternative, for-fee restaurants — including the ones on MSC Meraviglia — are some of the best. If you're willing to shell out the money, you can have a fantastic meal on this ship.

Of the ship's specialty restaurants, my favorites are Hola! Tacos & Cantina and Kaito Teppanyaki.

Even though Hola! levies extra charges, passengers have the option of paying a la carte for items individually priced as low as $2.95 or paying $17.99 for unlimited menu items. The salsa and guacamole are wonderful, the tortilla soup always hits the spot for me, and the tacos are small, so you'll be able to try several to find your favorite without feeling overstuffed.

If you know me, you know the fact that I'm recommending Kaito Teppanyaki is shocking. I'm notoriously not a fan of this type of cooking, particularly when it comes with a side of cringeworthy performances by the chefs. However, the food there on MSC Meraviglia was so great that I didn't mind the cook's jokes.

The MSC Yacht Club is a private section on select MSC ships that offers cabins across several categories, including suites. Passengers booked in those cabins have special keycard access to a dedicated guest services and concierge desk; an exclusive pool, sun deck, lounge and bar (with free drinks); and complimentary anytime dining at a special restaurant just for Yacht Club cruisers.

Cabins are outfitted with higher-quality materials and furnishings, and each comes with the services of a butler. Meri was mine, and she was the best. She was able to make dining and spa reservations for me, escort me to priority seating in the theater for nightly shows and have crackers and green apples delivered to my cabin when the second night's rough seas made me feel seasick.

I absolutely loved the special touches MSC provides to Yacht Club passengers, including a special afternoon tea service and a private, intimate final-night performance by Lorraine Crosby — the female vocalist from Meat Loaf's "I'd Do Anything for Love (But I Won't Do That)" — who sometimes makes guest appearances on board. (She also put on two larger shows for the entire ship earlier in the sailing.) Additionally, I had access to Yacht Club perks at private island Ocean Cay Marine Reserve , including dedicated trams, a shaded waiting area with cold water and access to a private beach and restaurant.

Although the Yacht Club comes at a premium — at the time of publication, rooms on MSC Meraviglia started at $1,199 per person for a Yacht Club inside cabin on a six-night Bermuda sailing — fares include drinks and tips, along with Venchi pillow chocolates, free room service and minibar selections, plus one round of in-cabin snacks and a choice of one bottle of vodka, gin or whiskey delivered to your room. (I normally drink rum, and they were able to substitute it for me, even though it's not one of the spirits normally offered.)

Above all, the most valuable component of the Yacht Club for me on this sailing was the ability to escape the general chaos that is the rest of the ship. Don't get me wrong: I immersed myself in the buzz outside of the Yacht Club as often as possible, but as an introvert who dislikes crowds and noise more and more the older she gets, I found it essential to have a separate area to which I could retreat.

Galleria Meraviglia

One of the most fun and flashy locations on MSC Meraviglia cruises is the Galleria Meraviglia, a central indoor walkway similar to the Royal Promenade on Royal Caribbean ships. It's a long space flanked by bars, restaurants and shops with a feel similar to a shopping mall. However, the highlight for me is the giant LED screen, which runs the length of the space and hosts what the line calls "dome shows."

During these shows, themed scenes — including deck plans for the muster drill, dinosaurs and volcanos during the "Jurassic" dome show and even famous ceilings — appear overhead. They're the metaphorical heartbeat of the ship, and you can't help but stop to watch.

The nearby chocolateria, Jean-Philippe Chocolate & Cafe, is an excellent place to grab a cuppa, and the adjacent Meraviglia Bar & Lounge is home to trivia, live music and more. Mix in a shore excursion desk; shops that sell high-end jewelry and purses; a counter serving for-fee gelato, crepes and smoothies; and Hola! Tacos & Cantina (one of the best Mexican restaurants at sea), and Galleria Meraviglia feels like the place to be.

There's little I enjoy more than a relaxing arcade day , and MSC delivers with its Sportplex gaming complex. It features a small traditional arcade with air hockey, alien shooter games and first-person driving games, as well as prize machines; several immersive virtual-reality pods (most of which were down for maintenance during my sailing); two Formula One racing simulators; a 4D cinema where several players attempt to take out zombies and killer clowns; and a sports court that hosts basketball, pickleball, dodgeball and other activities.

But my ultimate favorite was the bowling alley. My travel companion and I inexplicably wound up in Sportplex after dinner on formal night. We played for half an hour — enough time for two games if it's only two people and you move quickly — and were ultimately joined by the Yacht Club director, Craig (who won easily). It was a ton of fun, but I don't recommend bowling in a ballgown.

The drawback is that, like lots of other cool pastimes on MSC Meraviglia, it all costs extra (except for sports court use). The arcade charges per game with the tap of your keycard. The simulators can be purchased on a per-ride basis, and bowling is charged in chunks of either 30 or 60 minutes.

To save money, passengers can purchase packages where you get a certain dollar amount free. (For example, if you prepurchase $150 worth of gaming credits, your card will be loaded with $220.)

What I didn't love about MSC Meraviglia

As with all things, in travel we take the bad with the good. While most experiences on this sailing fell in the latter category, it wouldn't be a fair review without calling attention to the things that I think the line needs to address.

The departure port

When MSC first announced that MSC Meraviglia would be sailing from New York, the ship's homeport was Manhattan. I groaned when I heard its docking spot had changed to the Brooklyn Cruise Terminal in Brooklyn's Red Hook neighborhood.

Brooklyn's terminal is difficult to reach, particularly if you don't have a car. Anyone venturing to the port from Manhattan will need to take the subway, followed by a ferry — not an easy feat if you're toting luggage. Park-and-ride-style buses also seemed to be an option, according to several passengers on my sailing who arrived from outside of the city. If you're like me and decide to drive to the port, know that parking is at a premium, and fees are steep. (At $45 per night, I paid $360 to park there for eight nights.)

Waits on embarkation day are another concern. When I arrived, lines snaked outside the terminal and down the sidewalk in front of the building. I had multiple passengers throughout my voyage tell me that they waited between two and three hours in line to board the vessel.

It's unclear whether the terminal is ill-equipped to deal with passenger flow for such a large ship or if MSC hasn't quite brought its embarkation processes up to speed, but if you don't have priority boarding privileges, either through a high loyalty status tier or a Yacht Club booking, expect the process to take a while.

On the plus side, you'll have great views of the Statue of Liberty as you sail away, assuming the weather isn't rainy or foggy.

At 19 decks, MSC Meraviglia is huge. On my voyage, the ship was only sailing at about half capacity (about 3,000 passengers out of a possible 5,655, or 53%). However, a perfect storm of events converged to create a situation that was less than pleasant for anyone not booked in a Yacht Club cabin.

A large group booking of about 1,000 people overtook many of the public areas on a daily basis, which drew complaints from cruisers who weren't in the group. For example, trivia was standing-room-only on several days, and the buffet was so continuously crowded that I ate there only twice on the entire voyage.

Additionally, it rained during our first two days on board — embarkation day and the following sea day — meaning that the ship's outdoor spaces weren't utilized. Because everyone was stuck inside, the ship felt even more crowded. (I shudder to imagine what it would have been like if the ship had been sailing completely full.)

Although the weather certainly isn't the cruise line's fault, it seems that the ship should be better equipped to deal with situations where passengers are stuck inside. I also thought that, perhaps, the large group booking was a one-off and that it wouldn't be the norm on other sailings. However, I spoke with one of the officers on board who told me that the cruise line is actively recruiting similar large group bookings.

One of the biggest contributing factors was the ship's layout and flow. Some areas lead to dead ends, while others force you to enter busy areas — like the massive Marketplace Buffet — to find stairs to go up or down a deck. In several bars and lounges in the main atrium, tables and chairs are scattered so close to the main staircase that it's difficult for two-way passenger traffic to move through the space.

The feeling of overcrowding was exacerbated by service inconveniences like long waits for drinks, meals and elevators.

Confusing policies and procedures

Some of the things MSC does truly confuse me, and they began almost immediately after boarding.

When cruises first returned following the 18-month COVID-19 pandemic shutdown, many lines decided to go digital with their muster drills. Passengers watched videos on their mobile apps or on their cabin TVs before reporting, at their leisure (to maintain social distancing), to their muster stations for verification. MSC has chosen to institute a bizarre version where all passengers watch a video and then report to their muster stations at the same time.

If everyone is going to the same place at the same time, why not do the muster drill in person? On the flip side, if you're going to make people watch a video instead of doing a live demonstration, why make everyone go to their stations simultaneously? The process creates a chaotic environment where, in my case, people were required to walk into the theater, do a lap around it (for reasons nobody ever actually explained) and immediately exit again.

Speaking of the theater, no drinks are allowed in there, which is odd, given that all other cruise lines allow passengers to order drinks during shows or at least carry them in with them to enjoy while they watch. We saw several surprised cruisers being told they had to dump their beverages or drink them before they'd be allowed inside.

The drink situation gets worse when you try to order cocktails in the ship's restaurants. When I did so in one of the main dining rooms, I was told that only wine was available. When I visited the alternative eateries, I was told I could only order from what was on the menu, some of which wasn't included with the beverage package. What's the point of selling pricey beverage packages (which can cost more than $70 per person, per day, for the most expensive) if there are so many exclusions?

Specialty coffee from the onboard chocolate shop also isn't included with the packages, nor are coffees on private island Ocean Cay, which leads me to my next head-scratcher. I had the single best coffee drink of my life when we called on Ocean Cay. The Coco-Nilla Latte is espresso, vanilla flavoring and coconut milk, and I loved it so much that I tried to have it replicated on board.

I went to three of the ship's regular bars, each of which is equipped to make espresso that's included in the line's beverage packages, as well as the specialty coffee bar at the for-fee chocolate shop. At each location, I was given some sort of excuse:

"We don't have vanilla syrup at this bar."

"We don't have coconut milk here."

"Oh, those are only made at Ocean Cay."

It's likely if this happened on a ship in any other fleet, the response would have been, "We don't have the ingredients, but let me see if we can find them."

The crew culture on MSC Meraviglia seems to be one that either doesn't encourage them or doesn't allow them to go the extra mile. My request wasn't a lavish one; vanilla syrup and coconut milk are standard accouterments at most cafes on land. The ship has a passenger-to-crew ratio of 3:1, which is better than that of other cruise lines with fares at a similar price point, so I don't feel like I'm asking too much from an affordable cruise line.

I must also mention some weird food-related practices I saw on board. Both times I ate at the Marketplace Buffet, I witnessed crew members stopping adults from taking food from a particular section of kid-friendly foods. "No, those are for children only," a crew member behind the counter told a parent who was trying to grab dessert for his son, who was outside by the pool.

"You mean I can't take this out to my kid?" the guy asked in shock. The crew member told him he would have to go to the pool, get his son, bring him inside and have him pick out the dessert, which he grudgingly did. But talk about a disruptive experience.

On the other occasion, I saw a couple of adults eyeing the chicken nuggets that were on offer. They were forbidden by a crew member from taking any. I have never seen something so absurd on a sailing in my life. Children aren't the only ones who enjoy chicken nuggets, nor are they the ones who pay the cruise fares. Adults, whether they have kids on board or not, should be allowed to eat whatever they wish from the buffet that they paid for — even if it comes from the children's menu.

Another head-scratcher is you might still have to pay a supplement to eat in certain restaurants, even if you booked a dining package that includes a set number of specialty restaurants for a set fee. It depends on what you order.

For example, I had a dining package, but when I dined at Kaito Teppanyaki, the waiter informed me that there would be an extra $10 surcharge to order the Geisha and Samurai options and a $30 upcharge for the Emperor option. Again, what's the point of selling dining packages if they don't cover what they're supposed to?

Additionally, on a ship of 3,000 people, MSC Meraviglia had only one of four main dining rooms open for lunch on a rainy sea day when everyone was stuck inside. It was open for one measly hour, from noon to 1 p.m. I saw the hours posted as I was passing by the line that was quickly forming, so I decided to eat there to evaluate the situation. Spoiler alert: It wasn't great.

Finally, MSC Meraviglia's sports equipment is kept under actual lock and key. You have to sign out everything from pickleball paddles to basketballs for use on the indoor sports court and volleyballs for the pits on Ocean Cay. However, when I tried to sign out a basketball during posted rental hours, the person working told me no and offered no explanation. When I checked with guest services, they told me that shouldn't have happened. But it did. Twice.

On a separate occasion, when my travel companion and I showed up for scheduled volleyball time, the attendant cut the game off at 45 minutes because he said he had to leave. When we asked if we could keep the ball to continue playing, he refused. There seems to be no flexibility, and staff members are not empowered to deviate from protocol on the fly, even when it makes sense.

Most cruise lines' ships have unmonitored equipment available for passengers to use when the courts are open. It's often stored in unlocked chests that passengers can access at any time. Sign-out, which seems like an unnecessary step, is not required with most other cruise lines, which brings me to this: To quote one of my TPG colleagues when she referenced an MSC sailing on a different ship, "I have never said, 'No other cruise line does it like this,' as much as I did on [my cruise]. And it wasn't a good thing."

MSC Meraviglia cabins and suites

MSC bookings can be confusing for first-timers because, in addition to selecting a cabin type (inside, outside, balcony or suite), passengers must also choose from one of three experience packages. Dubbed Bella, Fantastica and Aurea, they all come with different perks and inclusions, as noted below.

Bella: This is the most basic, bare-bones package. It includes accommodations, free meals in the main dining rooms and buffet, and free daily activities and nightly entertainment. Passengers with this package will be assigned to set-seating dining times after they board. They also will be charged for any room service orders, as well as changes to their cruise booking reservations.

Fantastica: This package includes everything listed under the Bella package, plus the ability to change sailing date reservations one time for free, complimentary delivery of room service breakfast and the ability to choose a preferred set-seating dining time for dinner prior to embarkation.

Aurea: Aurea comes with everything in the Bella and Fantastica packages, as well as free access to the ship's top-deck Solarium area, a welcome package that includes prosecco and chocolates, anytime dining (go whenever you want with no set seating time), a 10% discount on spa treatments, priority boarding and free 24-hour room service (not just at breakfast).

MSC Meraviglia houses 2,244 rooms in various types with several configurations, some of which sleep more than two passengers. Of those staterooms, 55 are accessible for cruisers with mobility issues. In those cabins, passengers will find additional space for maneuvering things like wheelchairs and scooters, as well as zero-entry door thresholds and shower grab bars. (Theaters and most public areas are also accessible, but unfortunately, I didn't see a single lift at any of the ship's four pools.)

Cabin types are the standard ones found on just about all cruise ships: inside or interior (no windows or balcony), outside or ocean-view (a window or porthole that doesn't open), balcony or verandah (a sliding glass door that opens onto a small balcony, usually with chairs and a small table) and suite (cabins with balconies and more square footage and/or special perks like those afforded in the Yacht Club).

On my Meraviglia sailing, I was booked in an MSC Yacht Club Deluxe Suite — a balcony cabin in the Yacht Club suite area — on Deck 18. At about 280 square feet, plus an additional 54 square feet of balcony space, the room felt generously sized for two people. (Note: Yacht Club has all types of cabins, from insides all the way up through massive Royal Suites and two-deck duplexes.)

The room was furnished with a king-size bed that converts into two twins on request, a couch and a desk/vanity area. It featured a closet and cabinet space for storage and an en suite bathroom.

Standard amenities included a hair dryer and a TV (with a random smattering of TV channels, for-fee movies and ship-created programs like jewelry and port seminars and navigational information). My cabin had several electrical outlets, including three 110-volt North American outlets, three 220-volt European outlets and one USB port at the desk/vanity area. One USB port is not enough, and there were no outlets near the bed, which was frustrating.

Special for Yacht Club guests, the suite was equipped with a Nespresso machine, free minibar drinks restocked daily (including bottled water, San Pellegrino, juices, flavored iced teas, soda and beer), one complimentary round of snacks (Toblerone chocolate, Pringles and mixed nuts) and a choice of one complimentary bottle of spirits (whiskey, gin or vodka).

My cabin came with a pillow menu, which I only discovered after two nights of neck pain, thanks to mismatched pillows. The bed was topped with a memory foam mattress, which was like sleeping on a cloud.

Closets in my cabin were just the right size for two people. There were two, one with a bar to hang clothes and another with cubbies for shoes, intimates and the cabin safe. I did find the closets' location in a small enclave that led to the bathroom a bit awkward.

Underbed storage was perfect for hiding empty suitcases. Bathrobes and slippers were provided, and I made good use of both when I went for a massage at the spa.

Cabin bathrooms in the Yacht Club are stocked with MSC's own brand of toiletries, including shampoo, conditioner, body wash, lotion, bar soap, a shower cap and sewing kit. Fluffy white towels and elevated fixtures like marble countertops and floors and showers with both standard and rainfall showerheads add to the air of elegance.

However, some of that was offset by the fact that the shower in my bathroom had no lip, so water leaked all over the first time I used it. Each time after, I put towels outside the door to sop up the mess. The toilet also often smelled like sewage, even when not in use.

The storage space for toiletries could also have been more generous. There were only two small metal shelves, which weren't enough for two people's things. The rest had to be stored inside cabinets where the garbage can was located.

Gratuities, room service and premium alcohol and Wi-Fi packages are included in all Yacht Club fares. You do not need to purchase add-ons or pay added fees like you would in cabins outside the Yacht Club.

A Yacht Club booking also entitles you to priority embarkation, disembarkation and tender access; 24-hour butler and concierge services; complimentary spa thermal suite access; luggage unpacking and repacking services; daily newspaper delivery and one free pre-cruise booking change.

I made good use of the free Wi-Fi inclusion (for two devices per person). The free room service was handy when I just had to order late-night pizza. Plus, the priority boarding perk meant we went from shore to ship in less than 10 minutes while other passengers waited two to three hours in rainy conditions to embark.

My butler, Meri, went above and beyond to help me make spa and specialty restaurant reservations, and she met us each evening to escort us to dinner and to the theater, where reserved Yacht Club seating was waiting. She did her job superbly, but I generally like to do things for myself. Having someone else handling the minutia felt frivolous and unnecessary; it took a few days for me to acclimate.

Concierge service was generally good. However, on the first day, when I had questions about dining, the person who assisted me waived me off in the face of a long line at the desk and told me to ask my butler. My interactions there improved markedly after the stress of the first day calmed down, and all of my subsequent questions were answered promptly and cheerfully.

The exclusive Top Sail Lounge was a great place to relax with a drink and view, read or get some work done. The Yacht Club sun deck was a lovely space, but it was often too hot for me, so I didn't spend much time up there. The area was home to a pool, a hot tub, tons of seating, solarium access and a daily outdoor buffet at the Yacht Club Grill. Although the food looked tasty, it was, unfortunately, often surrounded by flies.

The indoor Yacht Club Restaurant, however, was a dream. Everything I ordered was fantastic — flavorful, well prepared and cooked to order instead of looking like it had been sitting out for a while. I particularly enjoyed the breakfasts there and highly suggest the omelets and pancakes.

Overall, I found my Yacht Club experience to be a great way to escape when other areas of the ship felt overwhelming, which they often did.

MSC Meraviglia restaurants and bars

Included in the price of each sailing is free dining at the massive Marketplace Buffet, in one of four main dining rooms or in the Yacht Club Restaurant (depending on your booking). The four main dining rooms often felt crowded, and service was inconsistent. The buffet was even worse.

The quality of the complimentary food was unremarkable — not great but not terrible, either. Waiters in the dining rooms often seemed rushed and unwilling to fill drink orders. (I found out later it's because the galleys don't have bars, so waiters have to run all over the ship to fill drink orders, which often take an inordinate amount of time to arrive.)

Due to its size, MSC Meraviglia can offer lots of different cuisines. While the Marketplace Buffet has an "ethnic" section typically serving Asian and Indian fare, the largest variety and the highest quality come from the specialty restaurants. They include seafood, steak, Mexican, sushi and teppanyaki, and all cost extra.

MSC offers dining packages, which allow passengers to pre-purchase a set number of meals in alternative restaurants. When those meals are cashed in, cruisers can choose from a preselected list of menu items designated for package holders. Generally, if you're planning to eat at more than two or three specialty restaurants, booking a package will save you money.

There's at least one bar in every public space, so you won't have to go far to whet your whistle.

Restaurants

Free restaurants

Waves, Panorama, L'Olive Dorée and L'Olivo D'Oro are MSC Meraviglia's four main dining rooms, where passengers can eat dinner for free. (Specific restaurants will also be open on certain days for breakfast and lunch, depending on the day's schedule.) Menus, which change daily, are the same across all four.

Waves, on Deck 5, is the smallest. The largest — L'Olive Dorée and L'Olivo D'Oro, which are mirrors of one another — are found on Deck 6, across from one another and flanking the hallway that eventually leads to Panorama. All four dining rooms offer set seating, except Panorama, which also accommodates passengers with Aurea bookings who have anytime dining.

As mentioned above, I was booked in the Yacht Club and dined in either the Yacht Club Restaurant or one of the specialty restaurants for dinner each night.

However, I did try lunch in Waves twice, as it was the only main dining room open to the ship's 3,000 passengers for lunch. The first time, we were seated at a table for two that might as well have been a table for six; it was so close to the tables for two on either side of it that there were only about 2 or 3 inches separating them.

After we sat, it took 15 minutes for someone to bring us water. We never received bread. It was another 10 minutes until our waiter took our food order, and not once did anyone ask us if we'd like something other than water to drink. When my travel companion finally requested a beer, the waiter's response was, "Be patient, sir." My jaw dropped.

The pacing between courses was silly. Our appetizers arrived shortly after we ordered, which was great, but mine — spinach and artichoke dip — arrived looking dried out and crusty with five broken chips on the side. (The waiter obliged when I requested a few more.) After the starters were cleared, it was another 10 minutes until our mains were delivered. I thoroughly enjoyed my cobb salad, but my beef burrito was build-your-own style, and it was largely flavorless.

My companion never did see the beer he ordered. Eventually, we gave up and left, as did the man at the table next to us, who said he had been waiting half an hour for a dessert that didn't materialize.

The second experience was significantly better, with our waiter seating us at a table for two near a window and asking if we wanted drinks (which arrived quickly). The food was still just OK, and both experiences were crowded and exceptionally loud.

MSC Meraviglia's buffet, Marketplace, spans the entire aft of Deck 15. It has a decent variety of stations, but the food is often the same from day to day. The layout is confusing to navigate, too, with lots of nooks and crannies that can make it difficult to find what you're looking for. It was crowded beyond reason during mealtimes, so I avoided it whenever possible, only eating there twice during the voyage for research purposes.

Stations include bread; salad; soup and pasta; a rotisserie section with a carving station and sides like mashed potatoes, rice and baked beans; cold cuts and cheeses; an "ethnic" counter, which tended to serve Asian and Indian cuisine; and outposts for desserts and both hot and cold drinks.

The pizza was both a highlight and a pleasant surprise. It comes out hot and fresh, and it's available by the slice in several types from two separate counters in the buffet.

There are some other small complimentary food locations throughout the ship, too, including a poolside grill with burgers, fries and hot dogs and an ice cream counter with free soft-serve in cones or cups and optional toppings.

Restaurants that cost extra

Hola! Tacos & Cantina is the Mexican restaurant on MSC's newest vessels. It offers tapas-style small plates; I highly encourage you to order a few, as there's a lot on the menu that's delicious. My favorites are the guacamole, tortilla soup and cheese quesadillas. For tacos, I highly recommend the Chipotle Carnitas (pulled pork with chipotle, black bean salsa and cilantro), Barbacoa (ancho-chili beef, chipotle and red cabbage) and Ancho Tingo (shredded chicken, poblano peppers and pico de gallo).

You can pay a la carte if you're in the mood for something light or go with the all-you-can-eat option if you've worked up a serious appetite.

Margaritas are also a must if you're craving an adult beverage. Basic margs are included in the line's alcohol packages, but specialty ones — featuring frozen flavors like mango and strawberry and on-the-rocks selections with smoky salt or sweet berry sugar rims — cost extra, ranging from $11.99 for a single drink to $30 for a 1-liter pitcher. There's also a selection of Spanish beer, fresh fruit juices, spiked milkshakes and other fun concoctions. The service was so great there that I returned on a different night just to order drinks.

If you've done one teppanyaki restaurant, you've done them all. Or at least that's what I thought when I grudgingly made a reservation at Kaito Teppanyaki, another of MSC's extra-charge dining choices.

Yes, the cheesy jokes, singalongs, "catch this food in your mouth when I throw it" challenges and other performative cooking are standard, but the actual dishes are so much tastier than any of a similar variety I've had on land. Top-notch quality and expert seasoning make the dishes stand out. (For context, I usually skip meat when I order teppanyaki, but the sirloin steak looked so good that I ordered it. I'm glad I did.)

Every person who orders receives miso soup and a small salad as starters, along with sushi and sashimi with tempura vegetables. Then they choose from one of several prix fixe menu options: Geisha (sea bass fillet and chicken breast), Samurai (Scottish salmon, tiger prawns and sirloin), Emperor (yellowfin tuna tataki, scallops and half of a Maine lobster), vegetarian (egg wash roll and sesame tofu steak) and a kids menu (spring chicken teriyaki with vegetables).

I ordered the Samurai, and the salmon and sirloin were absolutely delicious. All options include egg fried rice and a dessert of caramelized pineapple, ginger ice cream and mint. The latter was underwhelming. Drinks are limited to what's on the Kaito-specific menu (Japanese beer, whisky and sake, plus a small selection of wine by the glass and Champagne by the bottle).

Kaito also has a separate sushi bar with an a la carte selection of sushi, sashimi, nigiri, tataki, yakitori and other items, including combo platters and desserts.

Butcher's Cut, MSC Meraviglia's a la carte steakhouse, is heaven for meat lovers, but vegetarians beware: As expected, there's not a lot on the menu for you to eat, with the exception of some of the starters.

When you arrive, your waiter will bring a breadbasket for the table. Ours included baguettes, raisin walnut bread and bacon cheese rolls, but what stood out to me were the smoked maple and paprika butters served alongside them. They were so good.

Appetizers include burrata and beet salad, Caesar and house salads, hearts of palm, a goat cheese tart, shrimp, crabcakes and oysters Rockefeller. Or, if you're feeling extra-spendy, try one of the featured starters, such as caviar, a shellfish platter, bone marrow, Kobe sliders and foie deviled eggs. For soups, choose between smoked tomato and lobster chowder.

Non-steak mains consist of roasted chicken, scallops Benedict, halibut and sockeye salmon. However, if steak is what you're after, you can choose from a 36-ounce dry-aged tomahawk for two, 24-ounce dry-aged T-bone, 12-ounce flat iron, 8-ounce filet mignon, 20-ounce rib-eye, 14-ounce New York sirloin, 16-ounce American bison and 13-ounce double lamb chops.

I ate there on one night of my sailing and decided to go big by adding jumbo lump crab to my filet mignon. However, I misread the menu and didn't realize it was actually jumbo lump crab Oscar, which meant it arrived mixed with hollandaise sauce. It looked like scrambled eggs, and I'm not a hollandaise fan, so I didn't eat it.

The steak, however, was phenomenal, particularly with the accompanying sauces (mushroom, peppercorn, chimichurri and bearnaise). Each steak comes with one side; additional sides cost extra. Choose from Brussels sprouts, mashed potatoes, French fries, asparagus, onion rings, macaroni and cheese, and more.

Among the dessert options, the best are the chocolate lava cake, the New York cheesecake and the peanut butter and milk chocolate cookie.

I'm not a huge seafood fan, so I avoided Ocean Cay, but I heard rave reviews from other passengers. This intimate restaurant, found on Seaside-class ships and MSC Meraviglia, offers a menu of fresh fish and seafood dishes, as well as a selection of wines for appropriate pairing.

For a between-meal treat or a caffeinated pick-me-up, snacks and coffee tied to chocolatier and pastry chef Jean-Philippe Maury are solid options. The cookies-and-cream gelato at the Jean-Philippe Crepes & Ice Cream counter is to die for, as is the Green Goddess smoothie, made with coconut juice, spinach, fresh mint, banana, passion fruit and lemon sorbet. They didn't have the lemon sorbet when I ordered, but I asked to substitute mango instead. It was exceptionally good.

At the cafe just across the way, you can buy chocolate replicas of the ship, chocolate bars with fun toppings like nuts and berries, macarons and candy by the pound, as well as gift boxes of sweets. It also sells coffee drinks that include espresso, cappuccino, Americano, lattes and spiked coffees.

If you're a coffee lover who's heading ashore at MSC's private island, Ocean Cay Marine Reserve , you won't want to miss the extra-fee Coco-Nilla Latte, found at The Smiling Fish. A combination of espresso, vanilla syrup and coconut milk, either hot or iced, it's far and away my favorite coffee drink anywhere, ever.

A more affordable option than most alternative restaurants is room service. My pick is the pizza, which will be delivered to your room hot and fresh, with a variety of options available, including Margherita, vegetable, pepperoni, four cheese, marinara, MSC style (tomato sauce, ham, arugula, mozzarella, Grana Padano cheese and olive oil) and supreme. It's free if you're staying in the Yacht Club. A la carte pricing and delivery fees will apply to other cabin types, depending on the experience package you book.

As with most cruise ships, you don't have to go far to find a stiff drink on MSC Meraviglia.

My go-to was the Brass Anchor Pub, reminiscent of an English local where you can snag a bottle or a pint and some extra-fee pub grub. TVs throughout the space broadcast a variety of sporting events (subject to satellite availability), and trivia and live music take place there throughout the sailing.

I also spent some time at the Casino Imperiale bar, which was open on my sailing longer than any of the other onboard watering holes. It serves a selection of beer and cocktails.

The centrally located Meraviglia Bar & Lounge, found along Galleria Meraviglia (the ship's promenade) next to Jean-Philippe Chocolate & Cafe, is also home to trivia competitions, live music and dancing throughout the day. It's the bar often frequented by passengers before and after shows in the nearby Broadway Theatre.

Sky Lounge is the place to be for sweeping views through floor-to-ceiling windows. It provides a comfy and often quiet space to read, work or gather with friends.

If you're seeking the oft-missed cigar lounge, look for the entrance on the starboard (right, when facing forward) side of the Sky Lounge entrance, or enter the lounge and follow it around to the starboard side.

Edge Cocktail Bar is another centrally located place to grab beer, wine and specialty cocktails — including the delicious Purple Rain, a combo of vodka, white rum, blue curacao, gin, peach schnapps, sweet and sour, and grenadine that turns a shade of purple when you mix it. One deck above it is the Champagne Bar, which sometimes also serves seafood. One deck below is the Infinity Bar, so named because it's found at the base of the Infinity Atrium.

The ship's TV Studio & Bar is where you can find the cruise director filming the ship's daily morning show the night before. It's also the site of trivia competitions, several of which were standing-room-only.

There's a Sports Bar in the ship's Sportplex, but I never saw it open, even when the area was crowded. Three bars (Atmosphere Bar North, Atmosphere Bar South and Bamboo Bar) by the main Atmosphere Pool serve up classic umbrella drinks, as well as beer and other libations. You'll also find bars in the Marketplace Buffet, on the Yacht Club sun deck and in the Yacht Club Top Sail Lounge.

MSC Meraviglia activities

MSC Meraviglia hosts a variety of activities to keep you busy when you're not ashore. You might start your day with a free guided morning stretch or aerobics, or pop into the gym for a self-led session or a for-fee class like yoga or spin.

The daytime schedule features plenty of options for those with a competitive spirit. They range from golf putting, foosball, Ping-Pong soccer and pickleball tournaments to giant darts and trivia (visual trivia like airline logos and "name that place," as well as "name that tune" and general knowledge trivia).

If you'd rather get your groove on, keep an eye out for dance lessons and themed parties hosted by the entertainment team. My favorite was the Snow Party, when the crew blasted fake snow (which appeared to be suds of some sort) as we danced on the blazing hot pool deck.

Napkin folding, bingo, movie screenings, arts and crafts, and passenger talent shows (yes, you have to audition) round out the list of pastimes.

As you pass back and forth between events, don't miss the regularly scheduled dome shows along the Galleria Meraviglia promenade. You'll see the LED projections on the ceiling, covering topics like famous ceilings, dinosaurs, space and the changing of the seasons.

Beware of seminars on jewelry, health and wellness, and other topics that are thinly veiled sales pitches.

Feeling like a day of swimming or sunbathing? Pull up a lounge chair by the main Atmosphere Pool. If you're looking for a more sauna-like experience, head to the Solarium's covered Bamboo Pool; check out the aft Horizon Pool for better views and more peace and quiet. There's also a small pool on the private Yacht Club sun deck.

Looking to relax in a hot tub instead? You can find two of them one deck up from the Atmosphere Pool, as well as two at the Bamboo Pool and one on Deck 18's aft sun deck (behind Sportplex). There's also one at the Yacht Club Pool.

The Polar Aquapark on Deck 19 aft offers plenty of wet fun for kids and adults. Attractions include three slides — a bowl slide, where riders awkwardly end in the bowl and then exit via a flight of steps, and two twisty slides that require rafts — and a splash area with sprayers and dump buckets. There's no fee to use the space, but you'll need to sign a waiver and obtain a wristband before riding the waterslides.

Speaking of children, the ship has a dedicated kids club, called Doremiland (named after the cruise line's mascot, Doremi, as in the first three notes of a musical scale). The club is divided into Baby Club (infants and toddlers up to 3 years), Mini Club (ages 3 to 6 years), Junior Club (7 to 11 years), Young Club (12 to 14 years) and Teen Club (15 to 17 years).

Each group has age-appropriate activities scheduled, and all — except the tweens and teens, who can come and go as they please — are heavily supervised by qualified staff. Sample activities might include storytime, arts and crafts, and Lego playtime for younger children, while tweens and teens enjoy less structured pastimes like video games and dance parties.

MSC Meraviglia shows

As with most MSC ships, MSC Meraviglia's entertainment is stellar. From free live music, theater shows and promenade dance parties to extra-fee Cirque du Soleil-style performances, the options are varied and feature talented singers, dancers, magicians, acrobats and more.

Each production show is offered once per sailing, at 7:30 p.m. and 9:30 p.m. in the Broadway Theatre. Some are staples, while others rotate.

"Born to Rock," "One Day More," "Cool" and "Journey" are the ship's recurring shows, which each appear once per weeklong cruise. They focus on popular songs in the rock 'n' roll and pop genres, Broadway hits, music from the '70s and '80s, and cultural favorites from Spain, Italy, France and more.

As part of a rotating selection of limited-time performers, English duo The Conjurors performed two shows during my sailing, featuring numbers games, mindreading and pre-show predictions that impressively came true by the end. The duo is scheduled for more than a dozen sailings. Other limited-engagement performers include comedians and pianists.

Speaking of limited-time performances, on the second-to-last night of the voyage, I sat in the theater unsure of what to expect from the headliner, Lorraine Crosby. "You might be thinking, 'She sounds like the lady who sings that Meat Loaf song.' Well, that's because I am the lady who sings that Meat Loaf song," Crosby joked. Her biggest claim to fame is that she rocked the female vocals in Meat Loaf's "I'd Do Anything for Love, But I Won't Do That."

What followed was a vocal performance that gave me chills. Crosby's range and ability to adapt to different genres are astounding. She belted out favorites by Queen, Tina Turner and Celine Dion and arguably did a better job of it than they did.

On the final night on board, she held an intimate performance for Yacht Club passengers in the suite area's private lounge. Again, I shivered as she took on the likes of Adele, AC/DC and others.

Another free entertainment option worth mentioning is daytime street theater that includes contortionists, roving musicians, magic workshops and flash mob-style performances by the onboard singers and dancers. If you happen to be passing through the promenade area when a flash mob happens, you're likely to see a punk rock-themed song-and-dance routine or, perhaps, one where the cast is dressed up like flowers, insects and birds.

Shows for a fee

Carousel Productions, MSC's own brand of Cirque du Soleil-style shows, are offered six days a week on MSC Meraviglia, with each of two shows — "House of Houdini" and "Rock Circus" — running three nights, on alternating days, with two performances each night (8 p.m. and 10 p.m.). Originally designed to house dinner theater, the Carousel Lounge is set up as a theater in the round and no longer serves food. (That ended when the cruise line shut down due to the COVID-19 pandemic, and the line has no current plans to bring it back.)

The for-fee performances levy a nominal charge for attendance and include a welcome drink for each showgoer.

"Rock Circus" is a mix of acrobatics, aerial performances, and song and dance to some of rock's greatest hits, including songs by Guns N' Roses and AC/DC.

"House of Houdini," which follows a clearer storyline than "Rock Circus," loosely tells the tale of Houdini's great underwater escape from a straitjacket and chains. A group of singers, dancers, acrobats and aerialists dressed as circus performers show Houdini the ropes as he prepares for his greatest feat.

MSC Meraviglia itineraries and pricing

Through at least September 2024, MSC Meraviglia is sailing seven- and eight-night voyages to Nassau and Ocean Cay Marine Reserve in the Bahamas from Brooklyn.

It also features six-night Bermuda cruises that spend three days docked at King's Wharf, as well as 10- and 11-night Canada and New England sailings that feature calls on Boston; Portland, Maine; Charlottetown, Prince Edward Island; Halifax and Sydney, Nova Scotia; and Saint John, New Brunswick. The 11-night itinerary also visits Newport, Rhode Island.

A couple of 11-night Western Caribbean voyages visit Port Canaveral (the port for Orlando) and Miami in Florida, Cozumel and Costa Maya in Mexico and Ocean Cay.

MSC Meraviglia offers some of the lowest prices in the industry. At the time of publication, inside cabin prices were starting from $299 per person ($43 per person per night) for a seven-night Bahamas cruise, $379 per person ($63 per person per night) for a six-night Bermuda sailing, $449 per person ($41 per person per night) for an 11-night Western Caribbean voyage and $619 per person ($56 per person per night) for an 11-night trip to Canada and New England.

What to know before you go

Required documents.

As with a sailing on any ship, there's certain paperwork you'll need to cruise on MSC Meraviglia. If you're a U.S. citizen sailing from and returning to a U.S. port, you can sail with either an official copy of your birth certificate and a driver's license (both are required) or a passport. I recommend the latter, and it must be valid for at least six months.

MSC Cruises adds an automatic service charge of $14.50 per person, per day, to final bills on all sailings. For children 2 and older, the daily charge is half, or $7.25.

Also, a 15% gratuity is added to bills at bars for cruisers who do not have a drinks package. If you have a drinks package, you'll pay a 15% service charge when you purchase the package, but not on individual drinks. A 15% service charge is also added to items in minibars, salons and spas.

MSC Cruises' Wi-Fi, available through the MSC for Me app, is fast enough to be competitive with all of the other major cruise lines. But pricing varies, based on the number of devices you use and whether you're OK with simply browsing the web and checking e-mail or would prefer to use Netflix or other streaming services.

Expect to pay about $72 for one device with unlimited data on a basic package. A two-device plan for the same runs about $109. There's also a four-device plan for about $223. If streaming video is what you're hoping to do, you'll need one of the more expensive plans, which range from about $100 to more than $300.

Be warned that plans are tied to specific devices, and you cannot switch between them. For example, if you buy a one-device package, you cannot use it for your cellphone, log out and then log back in with your tablet. In that case, you would need to purchase a two-device package.

MSC's MSC for Me app allows passengers on the same ship to chat with one another for free without purchasing a Wi-Fi package. The app also lets you make dining reservations, check the daily schedule and view your onboard bill.

Carry-on drinks policy

MSC does not allow passengers to bring any of their own alcohol on board.

Smoking policy

Smoking (including e-cigarettes) is permitted in a few designated areas, including the port side of the main pool deck. It's also allowed on one side of the casino. Nonsmokers, beware: The separate sides do nothing to keep the smell from wafting. It was enough to keep me away from the area for the duration of my sailing. Smoking isn't allowed in cabins or on cabin balconies; violators will receive a $250 fine.

MSC Cruises does not offer self-service laundry facilities on any of its ships. However, passengers can send their clothing out to be washed, folded, pressed or dry-cleaned for a fee.

Electrical outlets

MSC Meraviglia's cabins all have a mix of 110-volt North American outlets, 220-volt European outlets and USB ports. In my Yacht Club balcony stateroom, I had three North American outlets, three European outlets and one USB port, all at the desk/vanity area — none near the bed.

The onboard currency for MSC Meraviglia when it sails from New York is the U.S. dollar.

Drinking age

You must be 21 to consume alcohol on MSC Meraviglia's sailings from the U.S.

Passengers on MSC Meraviglia's warm-weather itineraries from Brooklyn can be found in T-shirts, shorts, bathing suits and cover-ups during the day, when there's no set dress code.

The line's American clientele tends to dress more casually at night, as well, but the line suggests "smart casual" attire for dinner. That might include khakis with button-down or polo-style collared shirts for men and sundresses or nice pants with a flowy top for women. Dark, unripped jeans are also acceptable for both men and women.

On "gala" evenings (usually one per weeklong sailing), the dress code is more refined. Passengers might choose to wear tuxedos, suits, khakis with button-downs and blazers, cocktail dresses or sparkly ball gowns.

On my sailing, the ship also had "tropical" and "white" listed on the daily schedule as suggested attire. Pack accordingly.

Bottom line

MSC Meraviglia is a beautiful ship with great food, shows and public spaces, but it has a few pain points.

In addition to feeling crowded, the vessel charges extra for many things that will make your overall cruise better. If you're on a strict budget, either resign yourself to doing only the free activities and eating in the main dining room and buffet, or plan to sail with a different cruise line.

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Princess Cruises rolls out Starlink Wi-Fi packages

Princess Cruises has upgraded its onboard Wi-Fi for select vacation packages with the introduction of MedallionNet Max , leveraging Starlink satellite technology.

Announced over Labor Day weekend, the enhanced MedallionNet Max service is now available across the entire fleet, offering cruisers high-speed internet connectivity while at sea.

MedallionNet Max is included in the Princess Plus and Princess Premier packages, starting at US$60 per guest per day. These packages also encompass beverages, specialty dining, room service, fitness classes, photos, gratuities, and more.

For guests not opting for these packages, Princess offers MedallionNet Classic, which has been the standard network service since 2018. The Classic service is available as an add-on, priced at US$24.99 per day for a single device and US$44.99 per day for multiple devices.

With these options, Princess Cruises now provides two tiers of Wi-Fi service: MedallionNet Classic and the premium MedallionNet Max, the latter offering prioritized access to high-performance bandwidth, primarily via Starlink.

The MedallionNet Max service is particularly beneficial for passengers on longer cruises, including the four tiers of Princess’ Epic Voyages: World Cruises, Journeys Far & Away, Immersive Itineraries, and Ocean Crossings.

Blog » Resources » The Ultimate Guide to Remote Work on Cruise Ships: Future-Proofing Your Internet Connectivity

The Ultimate Guide to Remote Work on Cruise Ships: Future-Proofing Your Internet Connectivity

In recent years, the allure of working remotely from exotic locations has become increasingly appealing. The idea of conducting business calls while sailing through the Caribbean or uploading content from the Mediterranean sounds like a dream. However, the reality of internet connectivity on cruise ships has been a significant barrier for those looking to make this dream a reality. As technology advances, the question remains: how long will it be before internet connectivity on cruise ships fully supports remote work for those requiring faster speeds and more reliable connections?

Key Takeaways

• Current internet speeds on cruise ships are often insufficient for tasks that require high bandwidth, such as video conferencing and large file uploads.
• Starlink’s deployment on cruise ships has shown promise, but there are still limitations and challenges to overcome.
• Technological advancements and increased competition among internet service providers could significantly improve connectivity in the near future.

Current State of Internet Connectivity on Cruise Ships

Speed and reliability issues.

While some cruise ships offer relatively decent internet connections, the majority still throttle connectivity to suboptimal speeds. For instance, recent experiences on Celebrity and Norwegian cruises have shown download speeds of around 5 Mbps and upload speeds of 1 Mbps. This level of connectivity is barely sufficient for basic browsing and email but falls short for more demanding tasks like video conferencing or uploading large video files.

MSC Cruises , on the other hand, seems to offer slightly better speeds, but reliability remains an issue, with frequent drops in connectivity. This inconsistency can be particularly frustrating for those trying to maintain a steady workflow, as interrupted uploads often mean starting the process over from scratch.

The Role of Starlink

Starlink, a satellite internet constellation being constructed by SpaceX, has been a game-changer in many ways. It has already been deployed on several cruise lines, including Royal Caribbean and Virgin Voyages. Passengers on these ships have reported significantly better internet experiences. For example, on Virgin’s Resilient Lady , premium WiFi packages have allowed for smooth Zoom calls and other typical work applications, although large uploads still pose a challenge.

However, it’s important to note that Starlink is still a semi-experimental service. While it promises high speeds and low latency, the onboard networks of many ships may not yet be equipped to fully leverage these capabilities. Older ships, in particular, may require significant upgrades to their internal networks to provide the kind of speeds that Starlink can offer.

Technological Advancements and Competition

The future looks promising, with rapid advancements in satellite technology and increasing competition among internet service providers. SpaceX aims to create a “mega constellation” of 42,000 Starlink satellites, with the goal of significantly expanding bandwidth and improving speeds. As of now, there are approximately 6,799 active Starlink satellites, and this number is expected to double by the end of 2025.

The introduction of more players in the market could also drive improvements in service quality and cost. Currently, the high cost of premium internet packages on cruise ships is a barrier for many. As technology matures and competition increases, prices are likely to become more affordable, making high-speed internet more accessible to a broader range of passengers.

Overcoming Barriers to Reliable Internet

Access and coverage.

One of the primary challenges is ensuring consistent and widespread coverage. While satellite internet can provide connectivity almost anywhere, the quality and reliability of this connection can vary significantly. Cruise lines are waiting for satellite technology to improve to a point where it is both reliable and economical to offer high-speed internet to passengers.

Infrastructure Upgrades

Another significant barrier is the need for infrastructure upgrades on older ships. Network refits are complex and often only take place during dry dock periods, which occur every 2-3 years. This means that improvements in onboard internet capabilities will likely be gradual, with newer ships or those recently refurbished being the first to benefit from enhanced connectivity.

Cost and Monetization

Even when high-speed internet is available, the cost can be prohibitive. Cruise lines currently charge a premium for internet packages, viewing it as a luxury rather than a standard service. As demand for reliable internet grows, there will likely be a tipping point where cruise lines recognize the need to offer affordable, high-speed internet to remain competitive.

Practical Tips for Remote Workers on Cruise Ships

Choose the right cruise line and ship.

If you need reliable internet for remote work, it’s crucial to do your research before booking. Some cruise lines, like Royal Caribbean and Virgin Voyages , have already started implementing Starlink, offering better connectivity. Look for ships that have been recently refurbished or are known for their technological advancements.

Opt for Premium Internet Packages

While they come at a higher cost, premium internet packages often offer significantly better speeds and reliability. If your work requires high bandwidth, this investment can be worthwhile.

Plan Your Work Around Port Stops

If your itinerary includes regular port stops, consider doing the bulk of your uploading or high-bandwidth tasks while in port. Many ports offer free WiFi, and you can often find fast connections in local cafes or hotel lobbies.

Have a Backup Plan

Despite the best planning, there may still be times when connectivity is less than ideal. Ensure you have a backup plan, such as pre-downloading important files or arranging to work offline when necessary.

The Future of Remote Work on Cruise Ships

Short-term outlook.

In the short term, remote work from cruise ships will continue to be feasible for some but challenging for others. Those whose work requires minimal bandwidth may find current internet offerings sufficient, while those needing high-speed, reliable connections for video conferencing or large file uploads may struggle.

Long-Term Prospects

Looking ahead, the future is bright. With the rapid deployment of Starlink and other satellite technologies, we can expect significant improvements in the next few years. The goal of having 12,000 Starlink satellites by the end of 2025 suggests that bandwidth and speeds will continue to improve, making remote work from cruise ships increasingly viable.

Moreover, as more cruise lines recognize the demand for reliable internet, we can expect to see more investment in infrastructure upgrades and more competitive pricing for internet packages. This will make it more feasible for a broader range of remote workers to enjoy the unique experience of working from the open sea.

Related Articles

• Y’all Noticed Any Difference with Starlink on a Cruise?
• Top 10 Technological Advancements in Cruise Ships in 2024
• Do Cruise Lines Keep Tabs on Cabin Hermits?

FAQs about Internet Connectivity on Cruise Ships

Q: How fast is the internet on most cruise ships? A: Internet speeds on most cruise ships are typically around 5 Mbps for downloads and 1 Mbps for uploads. However, some ships with premium packages or newer technologies like Starlink can offer significantly higher speeds.

Q: Is Starlink available on all cruise ships? A: No, Starlink is not yet available on all cruise ships. It has been deployed on several lines, including Royal Caribbean and Virgin Voyages , but its availability is still expanding.

Q: Can I do video conferencing from a cruise ship? A: It depends on the ship and the internet package you choose. Premium packages on ships with Starlink have shown to support video conferencing with minimal issues, although occasional connectivity drops can still occur.

Q: Are there any workarounds for uploading large files from a cruise ship? A: Yes, one workaround is to do your uploading while in port, where you can often find fast, free WiFi. Planning your work around port stops can help mitigate the challenges of slower onboard internet.

Q: Will internet connectivity on cruise ships improve in the future? A: Yes, with advancements in satellite technology and increasing competition among service providers, we can expect significant improvements in internet connectivity on cruise ships in the coming years.

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Internet access

What is satellite internet access and how does it work, why is satellite internet access slower than a normal connection on land, when is the best/worst time to use satellite internet access, where is satellite internet access available on board, does the package cover the entire cruise, what is the main difference between browse and browse & stream packages.

With the Browse & Stream package, it is possible to use video calls, stream music, and videos. Those cannot be used with the Browse package. 

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MSC Cruises

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MSC WORLD EUROPA

Welcome to the future of cruising.

We wanted to set a new standard for the cruise industry. As our first Liquified Natural Gas fueled cruise ship MSC World Europa is a huge step forward in that mission. This next-generation power reduces emissions and marks a milestone on our journey to net-zero greenhouse-gas emissions operations. Her state-of-the-art design also includes the latest water treatment technology, to purify wastewater, and propellers designed to reduce the underwater noise in respect of marine wildlife.

ITINERARIES

Mediterranean

MAIN FEATURES

Lng-powered.

Ground-breaking design

From her stunning silhouette to her signature plumb bow, the futuristic MSC World Europa is as visually striking as she is innovative. Her unique Y-shaped open aft leads to the 104m long outdoor World Promenade , with incredible panoramic ocean views. The promenade also features the record breaking, longest dry slide at sea – the Venom Drop @ The Spiral – an 11-deck high stainless-steel masterpiece, unique in the cruise industry.

Futuristic cruise experience

On-board experience

MSC Aurea Spa

MSC Yacht Club

CABINS & suites

MSC World Europa also offers an extensive range of accommodation options to satisfy every taste

• Surface approx. 15- 104 sqm, balcony approx. 5- 65 sqm , deck 15-21 .
• Luxury suites with premium interiors
• Some Suites have balcony with private whirlpool.
• Spacious wardrobe Bathroom with large shower and tub (some cabins feature large tub only)
• Comfortable double bed which can be converted in two single beds (on request)
• Interactive TV, Wi-Fi connection, telephone and safe
• Mini bar and Air conditioning

Choose the Suite that best suits you:

• MSC Yacht Club Owner’s Suite n°16002 - surface approx . 104 sqm with large balcony (approx. 48 sqm ),  deck 16 MSC Yacht Club Owner’s Suite n°18001 - surface approx. 78 sqm with large balcony (approx. 65 sqm) ,  deck 18
• MSC Yacht Club Royal Suite with whirlpool bath (surface approx. 51-58 sqm with large balcony approx 42-51 sqm,  deck 16-18 )
• MSC Yacht Club Duplex Suite with whirlpool bath (Two-deck high Duplex Suites, surface approx . 46 sqm,   large private balcony approx. 28-31 sqm,   deck 16
• MSC Yacht Club Duplex Suite (two-deck high Duplex Suites - Surface approx. 46 sqm with a balcony approx. 6 sqm, deck 16
• MSC Yacht Club Deluxe Suite (surface approx. 25 sqm with private balcony approx. 5 sqm, deck 15-21
• MSC Yacht Club Interior Suite (surface approx . 15 sqm, deck 15-16)

Discover a world of privileges with MSC Yacht Club including:

• 24-Hour Butler service and dedicated concierge
• Premium Extra Drink and Internet packages included
• Complimentary Access to the Thermal Suite in the MSC Aurea SPA
• Balinese massage package and Specialty restaurants package, available up to 2 days prior to embarkation; 10% discount on all spa treatments purchased on board
• 1 Free cruise change

The image is representative only

Size, layout and furniture may vary (within the same cabin category)

• Surface approx. 17-35 sqm,   balcony   approx. 7-46 sqm , deck 9-16
• Some Suites have balcony with private whirlpool
• Some Suites have balcony overlooking the Promenade
• Some Suites have setting area with double sofa bed
• Spacious wardrobe
• Bathroom with shower or bathtub and hairdryer
• Interactive TV, Wi-Fi connection (for a fee), telephone and safe
• Grand Suite Aurea with terrace and whirlpool (surface approx. 35 sqm,   large   balcony approx.   37-46 sqm , deck 15-16 )
• Grand Suite Aurea with terrace (surface approx. 35 sqm ,  balcony approx.   25-35 sqm , deck 11-14 )
• Grand Suite Aurea (surface approx. 35 sqm ,  balcony approx. 8-9 sqm , deck 9-10 )
• Premium Suite Aurea (surface approx. 25 sqm ,  balcony approx. 4 sqm , deck 12-14 )
• Junior Suite Aurea (surface approx. 17 sqm   with large private sundeck approx. 13-17 sqm , deck 9 )
• Premium Suite Aurea with Promenade & Ocean View (surface approx. 27 sqm,  private balcony approx. 9 sqm overlooking the Promenade, deck 11
• Deluxe Suite Aurea with Promenade & Ocean View (surface approx. 20 sqm, balcony approx 7 sqm overlooking the Promenade, deck 16

Size, layout and furniture may vary that shown (within the same cabin category)

• Surface approx. 16-17 sqm, balcony approx 3-10 sqm, deck 9-16
• Some cabins have balcony overlooking the Promenade
• Some cabins feature partial view
• Bathroom with shower and hairdryer

Choose the cabin type that best suits you:

• Balcony Aurea (best ship positions, surface approx 17 sqm, balcony approx. 3-8 sqm, deck 10-16 )
• Deluxe Balcony (surface approx 17 sqm, balcony approx. 3-10, deck 9-16 )
• Deluxe Balcony with partial view (surface approx 17 sqm, balcony approx. 3 sqm, deck 15-16 )
• Deluxe Balcony with Promenade & Ocean View (surface approx 16 sqm, balcony approx. 5 sqm, deck 9-15 )
• Deluxe Balcony with Promenade view (surface approx 16 sqm, balcony approx.. 5 sqm, deck 10-16 )

Entertainment

The onboard entertainment offers huge variety and choice for everyone

RESTAURANTS & BUFFET

The ship will feature 13 dining venues , including an incredible six speciality restaurants , between which the Chef’s Garden Kitchen of  Michelin-starred chef  Niklas Ekstedt , that offers a menu which focus on the natural ingredients and a farm-to-ocean ethos. Guests also have the opportunity to discover three ample restaurant-buffets on board, each offering their distinct ambiance, including a brand-new location open 24/7.

Chef’s Garden Kitchen

La brasserie buffet.

Les Dunes restaurant

Butcher's Cut restaurant

HOLA! Tacos & Cantina

Il Mercato Buffet

Kaito Teppanyaki

Hexagon restaurant

La Foglia Restaurant

MSC Yacht Club restaurant

Pizza & burger, bars & lounges, masters of the sea.

Zen Pool Bar

Elixir - Mixology Bar

Botanic Garden Bar

Surfer's Bar

The Gin Project

TV Studio & Bar

Zest Juice Bar

Raj Polo Tea House

The Box Bar

Dolce Vita Bar

Coffee Emporium

Fizz - Champagne Bar

Jean Philippe Chocolat & Café

MSC Yacht Club Top Sail Lounge

MSC Yacht Club Grill & Bar

The Lanai Bar

• from SUMMER 2025
• 11. Stockholm
• 12. Copenhagen
• 15. Brussels
• 21. Valletta
• Studio Interior
• Deluxe Interior
• Studio Ocean View
• Deluxe Ocean View
• Infinite Ocean View Aurea
• Deluxe Balcony with partial view
• Deluxe Balcony
• Deluxe Balcony Aurea
• Junior Suite Aurea
• Junior Suite Aurea with Promenade & Ocean View
• Premium Suite Aurea
• Grand Suite Aurea
• MSC Yacht Club Interior Suite
• MSC Yacht Club Deluxe Suite
• MSC Yacht Club Duplex Suite
• MSC Yacht Club Duplex Suite with Whirlpool
• MSC Yacht Club Royal Suite
• MSC Yacht Club Owner's Suite

B:  Cabin with bathtub  | BS:  Cabin with bathtub and shower  | P:  Promenade view |  T:  Terrace 

• 3rd and 4th beds available in all categories except for Studio interior, Studio Ocean View, Deluxe Balcony With Promenade View, Deluxe Balcony With Promenade & Ocean View, Deluxe Suite Aurea With Promenade & Ocean View and MSC Yacht Club Interior Suite. • 5th and 6th beds available in Premium Suite Aurea.

• Our ships offer the possibility of combining 2 or 3 connecting cabins based on the ship class. Call our Contact Center to choose the best accommodation for you.

Ship configuration, data and descriptions may be subject to change depending on the season and on the destination and must be verified at the time of booking. 

• Premium Balcony Aurea
• Gross tonnage: 215.863
• Number of passengers: 6.762
• Number of cabins: 2.626
• Crew members: 2.138
• Length/Beam/Height: 333,3 m / 47 m/ 68 m
• Maximum Speed: 22.7 knots

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MSC Cruises

19-Deck Cruise Ship as Long as Eiffel Tower Is High Makes New Home in Brooklyn

Nyc becomes msc cruises' third u.s. homeport, allowing the cruise line to offer year-round sailings from the northeast for the first time, by nbc new york staff • published april 21, 2023 • updated on april 21, 2023 at 3:04 pm.

The world's third-largest and fastest-growing cruise line, as MSC Cruises describes itself, sailed into New York City's Brooklyn Cruise Terminal this week with a glamorous megaship offering year-round excursions to select destinations.

MSC Meraviglia, a 1,036-foot long (France's Eiffel Tower is 1,083 feet high, and only if you include the tip), 213-foot-tall, 19-deck floater capable of holding more than 5,700 guests is a vacation in its own right, the cruise line says.

Fortunately, it will also take you from Brooklyn to a number of (warmer) locations. Not all options will be available immediately. Find the list of itineraries and start dates at the bottom of this page from MSC Cruises.

24/7 New York news stream: Watch NBC 4 free wherever you are

What's So Special About Meraviglia?

Since you asked, MSC Meraviglia is one of the world's biggest cruise ships. Known as "The Ship for All Seasons," she has expansive indoor and outdoor public spaces, as well as a pool deck with a roof that can close for weather.

Among other amenities, it has:

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• 20 bars and 12 restaurants , including the popular Butcher’s Cut steakhouse, Ocean Cay, HOLA! Tacos and Cantina, and Kaito Sushi and Teppanyaki
• Indoor and outdoor pools and hot tubs, together with one of the most intricate water parks at sea, featuring three twisting slides and a ropes course called the Himalayan Bridge
• 10 types of staterooms to choose from, including solo cabins, popular balcony cabins, and stylish suite accommodations in the MSC Yacht Club – the premium ‘ship within a ship’ featuring butler service, along with an exclusive restaurant, lounge, and pool area
• Galleria Meraviglia , a promenade lined with shops, restaurants and bars that stretches more than 315 feet and is lined with an impressive LED sky screen
• Seven different shows in the 985-seat Broadway Theatre and the famous Carousel Lounge
• MSC Aurea Spa , providing massage therapy, body treatments, facial treatments, and a thermal area
• 6,000 square-foot gym featuring state-of-the-art equipment from Technogym™ framed with floor-to-ceiling glass windows, overlooking the main pool deck
• Entertainment area , including the MSC Formula Racer, a full-sized bowling alley with two lanes, an interactive XD cinema, a flight simulator, and a video games arcade
• Sportsplex facilities for basketball, tennis, squash, volleyball, Pickle Ball, mini golf and five-a-side soccer
• MSC Kids’ Club for anyone aged 17 and younger, with dedicated areas for babies, toddlers, children and teenagers, plus the Lego® Experience

Where Can I Go?

The ship makes its debut departure sail from New York City to The Bahamas, Florida, Canada and New England, and Bermuda. Itineraries include the following:

• The Bahamas and Florida: Tropical 7- to 11-night sailings with select destinations including Miami and Port Canaveral, Florida; Nassau and Ocean Cay MSC Marine Reserve, The Bahamas; Cozumel and Costa Maya, Mexico.
• Bermuda: Starting in August, guests can enjoy 5- and 6-night sailings to Kings Wharf in Bermuda, with several days in port to explore the beauty of the island.
• Canada and New England: Just in time for the fall, MSC Meraviglia will offer 10- and 11-night itineraries at Newport, Boston and Portland in the U.S and Saint John, Halifax, Charlottetown, and Sydney in Canada.

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