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Fanshawe College

Tourism - Travel

Program Overview

Program details, full time offerings, i am a domestic* applicant and i am ready to apply to fanshawe .

• Review the Admission Requirements to ensure you meet the program requirements.
• Check the Program Details for availability and campus locations.
• Click the Apply now below to visit OntarioColleges.ca. The Admissions office will email you with next steps, your Fanshawe student ID number and other details.

*Domestic applicants include Canadian citizens, permanent residents, protected persons and Convention refugees.

I am an international applicant and I’m ready to apply to Fanshawe!

• Apply now through Fanshawe College’s VAS (Virtual Application System). Our International Centre will assess your application and, if accepted, provide you with a Letter of Admission as soon as possible.
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Your Learning Experience

This two-year program consists of four academic levels and one paid co-op term. Students are prepared, through a wide variety of career-related courses and industry work experience, to meet the limitless challenges of the dynamic tourism/travel industry. Students are prepared for careers in the multi-faceted tourism industry with an emphasis on travel counselling. Strong emphasis is placed on the development of personality and attitudes necessary for success in this customer service field.

This dynamic program focuses on travel advising, customer sales and service, flights and fares, group tour management, travel business operations, package holidays and hotel operations. Our tourism courses will also teach you world geography and the latest computer technology used in the industry, as well as skills in marketing, customer relations, promotion and social media.  

Gain valuable experience with a co-op work term consisting of 420 hours of paid employment. Enjoy an (optional) international field study trip on a seven-night Caribbean cruise as well as local field trips and regular guest lecturers from the industry. In your final semester, you’ll complete an international group tour capstone project where you’ll create a business plan, marketing plan and presentation to launch the tour to classmates and peers and industry partners. Students also have the opportunity to participate in student mentoring through the Baxter Student Ambassador Program.

For further international experiences, students may apply to study abroad for a semester in Finland, Ireland or the Netherlands, or take advantage of our pathway opportunities after graduation to complete a degree with one of our partner institutions including the Limerick Institute of Technology in Ireland.

Developed in conjunction with the Association of Canadian Travel Agencies (ACTA) , the program is designed to ensure that graduates meet the standards and qualifications of the Association, and students may seek certification upon graduation.

Every person working for a registered Ontario retail travel agency and selling travel services or providing travel advice to the public must, by law, meet the Travel Industry Council of Ontario (TICO) Education Standards. The opportunity to seek certification will be provided.

Co-op Opportunities 

The Tourism – Travel program offers a cooperative education component, which provides students the opportunity to gain invaluable first-hand experience in their chosen field. Here are some co-op jobs that have kick-started the careers of some Tourism – Travel students before even graduating! 

Ticket Sales Agent Be the go-to person for informing customers about boarding procedures; printing, sorting and distributing boarding passes, explaining products and services and answering questions from customers.

Front Desk Representative Provide professional and personalized interactions with guests throughout their check-in/check-out process. You will also serve as a main contact responding to inquiries and providing information.to resort guests and staff.

Campground Administration Learn the entire process of running a campground, including scheduling reservations, informing customers of local attractions, retail experience in the camp store and balancing end-of-day reports.

For more information regarding co-op, please check out our co-op site or contact the Co-op Office at [email protected] to connect with a consultant.

Career Information

Graduates of Fanshawe’s Tourism – Travel program will have the opportunity to work for tour operators, travel agencies, airlines, transportation companies, hotels, destination management companies and government tourism offices. Graduates are equipped with the knowledge and experience to establish a career in tour management, tourism product sales and marketing, wholesale and retail reservations, customer service, travel consulting, guest services, and niche travel and tourism.

Did you know Fanshawe consistently ranks high in graduation employment rates among large colleges in Ontario? 

Here are some examples of career opportunities for graduates of Fanshawe’s Tourism – Travel program:

Travel Advisor Help make dream vacations a reality by conducting extensive research, including visa and passport requirements, and selling flights, packages and insurance.

Guest Services Representative Arrange professional and personalized interactions with guests and provide information and recommendations for a successful experience.

Wilderness Guide Be the ultimate guide for canoe, bicycle, hiking and fishing trips in a beautiful provincial park. Help clients connect with nature by using your enthusiasm, outgoing personality, and professionalism to provide safe, educational and fun experiences.

Program Director Oversee every aspect of the health and safety and enjoyment of all participants while managing/coaching staff to deliver the planned itinerary.

Thank you so much for everything you taught me. I have never enjoyed school as much as in the last two years! I am working as an independent advisor and it has been driven home to me, over and over, what a great education you provide and how well I was prepared to be a travel advisor. I am having a lot of fun and living vicariously through other people's travel plans!

• Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
• Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
• Use marketing concepts, market research, social networks, sales strategies, relationship management skills and product knowledge to promote and sell tourism products, services and customer experiences.
• Apply business principles as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering tourism products and services.
• Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy tourism operations.
• Use appropriate technologies to enhance the quality and delivery of tourism products, services and customer experiences, to measure the effectiveness oftourism operations and to participate in tourism development.
• Keep current with tourism trends and issues, and interdependent relationships in the broader tourism industry* sectors to improve work performance and guide career development.
• Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, employment standards and human rights to contribute to  a positive work environment.
• Respond to issues and dilemmas arising in the delivery of tourism products, services and customer experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability. 

Hospitality and Tourism Operations Management

Hospitality - Hotel and Resort Services Management (Co-op)

Academic school, program coordinator:.

Julie Elliott

Transfer Opportunities

Study & Work Abroad

Admission Requirements

• English Language Requirements

Learn More about English Language Requirements

Recommended Academic Preparation

• Grade 11 and Grade 12 Hospitality and Tourism (C)
• Grade 11 Travel and Tourism: A Regional Geographic Perspective (O)
• International Languages, preferably French

Recommended Personal Preparation

• Have a keen interest in people
• Display effective speaking and writing skills
• Develop personal responsibility and leadership skills in school, community and social organizations

Applicant Selection Criteria

• Preference for Permanent Residents of Ontario
• Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
• Achievement in the Admission Requirements

More info about post-admission requirements.

Tuition Summary

London - downtown.

*Total program costs are approximate, subject to change and do not include the health and dental plan fee, bus pass fee or program general expenses.

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