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The Ultimate Boston Packing List

As one of the oldest cities in the U.S., Boston has had a few centuries to develop into the showstopper it is today. If history is your thing, few towns can top it; after all, a little something called the Boston Tea Party took place here, and the Freedom Trail covers some of the "greatest hits" from that founding era. Of course, there’s more to this New England capital than just revolutionary sites. From chic boutique hotels  and seafood of every stripe to swan boat rides in the Common and super-champ sports teams—Boston knows how to bring it. The weather here can be unpredictable, but our month-by-month guide to packing and foolproof outfit ideas will prep you. Grab your suitcase, some Dunkin' Donuts (a mandatory pitstop), and hit the ground running.

See recent posts by Chelsea Stuart

THE LUGGAGE

When it comes to packing, it’s all about the right bag for the right job. If you’ve been making do with a beat up old duffle or an ancient carry-on with a sticky wheel, you’ll be amazed at how a new bag makes travel so effortless. Every smart traveler should have three key pieces of luggage: a weekender bag for quickie getaways, a carry-on suitcase for week-long trips, and a larger suitcase for longer stays or travelers that overdo it on souvenirs. (Guilty!) For a weekender, we’re fans of the  Away Everywhere  bag. This little dynamo has separate pockets for your laptop, pens, reading materials, and phone, plus a waterproof umbrella compartment—genius when you visit a rainy destination. For a one-week trip, it’s hard to beat  Away’s Carry-On —it changed the suitcase game with an ejectable battery for phone charging, smooth spinner wheels, and a lifetime warranty. And for any trips lasting two weeks or longer, go for the  Travelpro Platinum Elite . There’s a reason flight crews swear by this luggage brand. This checked bag has gliding spinner wheels, a telescoped handle, and two-inches of zippered expansion. Consider yourself packed.

THE PACKING GEAR

Every packing hurdle is made easier with this trio of travel gear. Got a hotel room or cruise ship cabin with little counter space? This hanging toiletry bag will give you elbow room at the sink plus provide dedicated pockets for all your creams, gels, and sprays. Hang it on the bathroom door or over the towel rack to keep everything upright, protected, and in place. If you have an issue with overpacking — who doesn’t? — then packing cubes are a game-changer. This four-piece set will keep all your things, from underpants to electronics, organized and condensed, saving you precious suitcase space. And rather than depend on the freebie toiletries at the hotel (that harsh hotel soap will zap all the moisture from your skin), bring your own tried-and-true toiletries in these TSA-approved squeeze bottles.

THE IN-FLIGHT ESSENTIALS

Only travel amateurs get on a flight without bringing the essentials. A sleep mask not only blocks out cabin lights—it provides the privacy you need to get some Zs. The Trtl travel pillow is a travel editors’ favorite for keeping your neck and head comfortable as you nod off. And Comrad compression socks’ moisture-wicking technology keeps feet comfy and protects you from deep vein thrombosis. (Yikes!) Fly like a pro with these packing essentials.

BOSTON OUTFIT INSPIRATION

Like an “I Love New York” shirt in NYC, a Harvard sweatshirt is the telltale sign of a non-Bostonian. Listen, the city is chock-full of coeds, but that doesn’t mean flip-flops and hoodies are the status quo. You never know what the weather holds in New England—a sunny, 60-degree day can turn into a spring snowstorm in no time—so it’s smart to dress in layers. Follow the locals’ lead and pack an array of short- and long-sleeve tees, light sweaters, and a mid-weight jacket so you can keep up with the weather. Ride the T or take a walk downtown and you’ll find that Bostonians are fond of casual—but pulled-together—ensembles. Quality denim, comfortable footwear, and classic outwear will do the trick for women and men.

Women’s Outfits

Boston women’s casual look, shop the look.

Windproof Travel Umbrella

Weekender Bag

Wool Runners

Boston women’s formal look.

V-Neck Dress

Silver Pearl Earrings

Boston Women’s Summer Look

Wrinkle Releaser, Travel Size

Protective Hair Oil

Boston Gender Neutral Gear Pack

Neck Support Travel Pillow

Portable Phone Charger

Jet Lag Reducer

Easy Travel Pill Organizer

Wash & Stain Bar

Men’s outfits, boston younger men’s casual look.

Button-Up Shirt

Waterproof Oxford Shoes

Boston Older Men’s Casual Look

Cashmere Hat

Wool Bomber

Leather Attache

Leather Belt

Wing Tip Oxford

Boston younger men’s night look.

Bomber Jacket

Travel Wrinkle Free Oxford Shirt

Boston Older Men’s Night Look

Luxury Socks

Boston men’s summer outfit.

Red Sox Hat

Collapsible Leakproof Water Bottle

THE THREE PAIRS OF SHOES YOU’LL NEED FOR EXPLORING BOSTON

Boston is a highly walkable city, but bring the wrong pair of shoes and you’ll be racking up blisters left and right. No matter the season, a cushy, supportive pair of sneakers will suit you well. Since Boston’s seasons are so extreme, the rest of your footwear collection will depend on the dates of your trip. Touching down in spring or summer? Flat (or nearly flat) sandals and boat shoes are the way to go. Heading into fall, ladies would do well with a pair of low- to mid-heeled booties for nights out and men will find rugged boots with serious traction will have them fitting right in with local gents. If you’re one of the brave souls heading into the city in blizzard season, L.L. Bean’s iconic Bean Boots are the only option. They’ll keep your toes warm in negative-15-degree windchill and prevent slips and falls on New England’s treacherous black ice.

Women’s Shoes

Men’s Shoes

What to Pack for Boston

Click items to view travel editor-approved options

Clothing cont'd

• Lightweight Raincoat

Shoes & Accessories

• Walking shoes
• Hair accessories

Accessories cont'd

• Fold-down tote
• Dental floss
• Conditioner

Toiletries cont.

• Moisturizer
• Contact lenses
• Contact lens solution
• Shaving cream
• Brush and comb
• Hair styling tools
• Tampons and pads
• Hand sanitizer
• Pain relievers
• Stain remover
• Portable charger
• Tablet or E-reader
• Device chargers
• Power adaptors
• Memory card
• Selfie stick

Other Essentials

• Medical insurance card
• Water bottle (empty)
• Travel blanket or wrap
• Travel pillow
• Laundry bag

Helpful Printouts

• Emergency contacts
• Boarding pass
• Hotel and car rental reservations
• Maps and directions
• Bank and credit card contact info
• Copies of passport and ID

WHAT NOT TO PACK FOR BOSTON

Boston is a bustling city with CVS and Walgreens locations on practically every corner. For this reason, you can skip the excess toiletries, first-aid kits, and emergency snacks, and pick them up on the ground if you really need them. The city is also pretty casual in dress, so you can leave your going-out get-ups at home and opt for regular ol’ jeans and cobblestone-friendly footwear.

THE *ONE THING* WTP EDITORS ALWAYS PACK FOR BOSTON

Boston is a wonderfully pedestrian-friendly place—it’s actually known as “America’s Walking City,” and very much lives up to the moniker. Really, the most important thing you can bring on a trip to Boston is a pair of excellent walking shoes, like this Adidas sneakers for men and women we spotlighted above. And if you want to show some local pride, rock the unisex Chuck Taylors from Boston-based Converse. Whether you’re strolling the lovely green haven that is the Boston Public Garden , walking to key stops (like Federal Reserve and Russia Wharf) along HarborWalk , or going on a self-guided Italian bakery/salumeria/pizza tour of the charming North End neighborhood, these classic kicks are a reliable companion. And it certainly doesn’t hurt that their O.G. color scheme matches the Red Sox team colors. — WTP Editors

Buy on Zappos

BOSTON’S WEATHER AND SEASONS

Boston has four distinct seasons—a blessing or a curse depending on who you ask. Spring is temperate, with a cool sea breeze; summer is warm (if not hot) and balmy, with upwards of 80% humidity; fall is reasonably mild and sets the trees ablaze in fiery shades; and winter, ah winter, unleashes rain, snow, and ice storms that can shut the city down for days at a time. Because Boston’s weather is so erratic—even day to day—it’s key that you check (and recheck) the forecast just before your trip. Weather is often like a light switch here, so if you only pack for breezy spring days, you may be caught off guard when a last-second storm sneaks in. Heed our warning and pack layers or you may be scrambling to buy a new wardrobe when the seven-day forecast takes a sudden detour.

Note: This data comes from our friends at Weather.com. We recommend using this together with a traditional forecast as you get closer to your departure date.

• Plan for day temps between 22 and 36
• Expect 3.36 inches of precipitation

What to Wear in Boston in January: Snow is likely and icy temps are all but guaranteed. Don’t leave home without your gloves, warm hat, scarf, and other essentials.

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• Plan for day temps between 25 and 39
• Expect 3.38 inches of precipitation

What to Wear in Boston in February: Snowstorms and sunny blue skies don’t seem like they’d go in hand, but unexpected weather patterns are February’s bread and butter. This month can be Boston’s snowiest, but it’s also not as bitter as December or January. Pack a mid- to heavy-weight winter parka and all your usual cold weather accoutrements.

Buy on Eddie Bauer

• Plan for day temps between 31 and 45
• Expect 4.32 inches of precipitation

What to Wear in Boston in March: Layers are the way to go in March. From whipping winds and the last of the year’s snow flurries to balmy, spring-like days, you’ll see it all. Pack a beanie, scarf, and layer-able sweaters, but don’t go packing your Bean Boots until you’ve checked the forecast.

Buy on North Face

• Plan for day temps between 41 and 56
• Expect 3.74 inches of precipitation

What to Wear in Boston in April: Weather varies greatly in April—especially from the beginning to end of the month—but pack layers and you’ll be fine. Sunglasses and a water bottle will also prove useful if you watch the Boston Marathon, hit the Patriots Day parade, or sit atop the Green Monster at a Red Sox game.

Buy on Warby Parker

• Plan for day temps between 50 and 66
• Expect 3.49 inches of precipitation

What to Wear in Boston in May: Temps in the upper 50s and 60s make May a beautiful time to visit Boston. Pack one lightweight jacket for early mornings and late nights but otherwise, spring attire will work just fine.

• Plan for day temps between 60 and 76
• Expect 3.68 inches of precipitation

What to Wear in Boston in June: Temperatures rise well into the 70s come June, making it a lovely month to visit Boston. While early mornings and late nights are a little chillier, you likely won’t see anything below 50 degrees. Pack typical early summer clothes—AKA breezy dresses, comfortable sandals, cropped jeans, and a light coat.

Buy on Mango

• Plan for day temps between 65 and 82
• Expect 3.43 inches of precipitation

What to Wear in Boston in July: Summer is in full swing in July, when temps jump into the 80s (and a few days usually even exceed 90!). Pack the usual: shorts, tanks, sandals, sunglasses, a water bottle, and—if your hotel has a pool—a bathing suit.

Buy on Lively

• Plan for day temps between 65 and 80
• Expect 3.35 inches of precipitation

What to Wear in Boston in August: August weather is much like July; prepare for humid days in the 80s by packing light summer essentials like shorts, sundresses, and flowy skirts. Be sure to throw sunblock, sunglasses, and a water bottle in your bag.

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• Plan for day temps between 57 and 72
• Expect 3.44 inches of precipitation

What to Wear in Boston in September: Temperatures can fluctuate in September, but for the most part, summer is still around. Pack a light jacket for mornings and nights, and add a few more layers to your bag if your trip falls at the end of the month.

Buy on Columbia

• Plan for day temps between 47 and 61
• Expect 3.94 inches of precipitation

What to Wear in Boston in October: With temps in the 50s and 60s and splashes of fall foliage across the Common and Public Garden, autumn is a pleasant time to touch down in Boston. Pack a midweight coat, sweaters, leather boots, and other layers that can be added or subtracted.

Buy on Everlane

• Plan for day temps between 38 and 52
• Expect 3.99 inches of precipitation

What to Wear in Boston in November: Fiery foliage and temperate conditions characterize the beginning of November. But, once the second half of the month hits, freezing rain, flurries, and even full-blown Nor’easters are known to occur. Winter apparel is likely the way to go, but check the forecast before you pack your suitcase.

• Plan for day temps between 28 and 41
• Expect 3.78 inches of precipitation

What to Wear in Boston in December: New England winters are notorious for a reason. While midday weather may seem extreme, mornings are even more startling as temps can dip into the low teens. Pack all your heavy winter gear and make sure you have waterproof footwear as you’ll be tromping through slush puddles when it snows.

FREQUENTLY ASKED QUESTIONS ABOUT BOSTON

What is the best shopping in boston .

Faneuil Hall may be on everyone’s list, but you can do far better than an American Eagle and Newbury Comics filled with first-time visitors. Instead, opt for Back Bay’s Newbury Street or Beacon Hill’s Charles Street. The first, which runs eight blocks from the Public Garden to Massachusetts Avenue, offers big-name designers, high-end consignment shops, and trendy boutiques tucked into grand Victorian mansions. And the latter, which is right off of the Common, offers antique shops and chic boutiques lined up along gas-lamp-lit streets.

What are the cultural faux pas in Boston? 

Without a doubt, the number-one thing you can do to tick off any Bostonian is spout off “ Pahk the car in Hahvahd Yahd ” in a “Good Will Hunting”-esque accent. To avoid further eye rolls, you should also leave the Yankees gear at home, walk single file— not three or four abreast—down crowded sidewalks, and let people get off the T before you try to shove on.

What time do bars/public transportation close in Boston? 

Nightlife is a totally a thing in Boston, but the city’s bars and clubs come to a screeching halt much earlier than most would expect. Technically, state law says alcohol service has to end by 2 a.m., but many bars close up shop at 1 a.m. Likewise, the T stops running at 1 a.m. and doesn’t resume service until 5 a.m. If you’re going to be out late, be prepared to call an Uber.

Where can I get the best seafood in Boston? What about the best lobster roll?

Picking the best seafood and lobster roll spots in Boston is like picking the best pizza joint in Chicago—it’s an impossible (and highly scrutinized) job. There are quite a few options, depending on whether you want simple and straightforward or white tablecloth. Either way, it’s worth checking out Atlantic Fish Company , Saltie Girl , Barking Crab , James Hook & Company , The Daily Catch , and—though admittedly touristy— Union Oyster House , the oldest continuously operating restaurant in the U.S.

Should I rent a car in Boston?

Unless you’re planning on day-tripping to other New England cities, you won’t need a car in Boston. Most tourist-frequented spots—like the Boston Common , Faneuil Hall , and Fenway Park —are reachable by foot or the T. Trust us, parking is expensive (on the street and in garages) and traffic is an absolute nightmare, so you’ll save yourself money, time, and stress by forgoing a car.

1. WHAT TO WEAR TO WALK BOSTON’S FREEDOM TRAIL

The iconic 2.5-mile Freedom Trail encompasses some of Boston’s most historic sites, from the 18th-century Old South Meeting House to the 221-foot-tall Bunker Hill Monument . Ensure you don’t have to stop for Band-Aids along the way by opting for comfortable, sport-ready sneakers and a correspondingly casual outfit.

2. WHAT TO WEAR TO TOUR FANEUIL HALL

Faneuil Hall Marketplace is like the Times Square of Boston. Circus performances clog the marketplace’s two main drags, and throngs of people flood in and out of Quincy Market with cupcakes, clam chowder, and Regina’s pizza in hand. The last thing you want to worry about here is getting a heel stuck in the cobblestone lanes or catching your coat on a passing plate of pasta. Instead, women should opt for frayed skinny jeans, leather booties, and a denim jacket that can easily take you from Faneuil Hall to dinner. For men, a relaxed outfit consisting of a terry sweatshirt with a backpack (for new purchases and to-go desserts) should be just fine.

3. WHAT TO WEAR TO A GAME AT FENWAY PARK

Whether you’re sitting atop the Green Monster or just rows behind first base, a cap will do wonders to shade you from the sun. Aside from Yankees gear, there isn’t much we’d advise against wearing here. Jeans, a tee, sneakers, and a backpack (for stowing sunscreen and other essentials) is all you need.

4. WHAT TO WEAR FOR A BREWERY CRAWL AROUND BOSTON

From Baltic porter at Lamplighter and Kimchi Gose at Down the Road Beer Co. to Sam Adams and Harpoon, there are a lot of beers to be tasted in Boston. Prep for the day ahead with a casual jeans-and-tee outfit. Since you’ll be walking around fermenters, glycol chillers, and other brewery equipment, it’s smart to wear closed-toe shoes and bring a warm layer (which will also suit you well on late-night walks back from the bar).

5. WHAT TO WEAR TO STROLL AROUND BEACON HILL (IN SPRING OR SUMMER)

Just down the street from the Charles River Esplanade, Beacon Hill is one of Boston’s most charming neighborhoods. Federal and Victorian-style brick row houses sit shoulder to shoulder with boutique clothing and decor shops, and you’re never far from sweet treats like French pastries and homemade ice cream. If you’re ready to depart from your typical jeans and tee get-up, now is the time. Women, go for a flowy midi dress, a classic denim jacket, and sandals with thick enough soles to handle the bumpy cobblestones of Acorn Street, one of the most photographed streets in the country. Men, this is a good time to break out your button-down—especially if you’ll be grabbing brunch (try The Paramount for huevos rancheros and banana-caramel French toast).

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The 11 Best Luggage Brands of 2024, Tested and Reviewed

No matter what size or style you want, these are the best luggage brands to fit your needs.

In This Article

• Others We Liked

Our Testing Process

• Our Decision Process
• Tips For Buying
• Why Trust T+L

Travel + Leisure / Joy Kim

No matter where you're going or how often you travel, luggage can make or break your trip. It helps with planning, packing, and staying organized while away — and sometimes determines whether you can bring back souvenirs. There's a wide range of checked suitcases, carry-on bags, duffels, weekenders, underseat bags, and backpacks on the market. Beyond that, you've got hardside and softside options with various organizational features. Amid what you might call the Golden Age of luggage, it can be hard to sift through your offerings.

To figure out what brands stand out from the rest, our Travel + Leisure team has tested more than 450 pieces of luggage ranging from carry-ons and checked suitcases to duffels, weekenders, garment bags, and other types of travel bags — assessing capacity, maneuverability, durability, and design through a series of tests and simulations. We've rolled suitcases through obstacle courses, threw them off tables, and hit them with baseball bats to see how well they'd perform in different travel scenarios like rough baggage handlers. We even recreated an airplane set in our New York City lab to lift bags into real overhead bins and underneath seats. We continue testing each bag in our real-life travels for a minimum of six months to make sure it stands up to planes, trains, automobiles, and anything else life may throw at it.

Our team has tested bags from many different brands, and below you'll find our current favorites. We will continue to update this article as we test even more luggage brands and new bags.

Best Overall

Backed by a 10-year warranty, Samsonite luggage is compact yet spacious, easy to maneuver, and exceptionally durable.

Because Samsonite has such a wide variety of designs and price points, some bags perform better than others.

After our most recent set of luggage tests, Samsonite has risen to the top as our favorite overall luggage brand. Samsonite luggage is generally lightweight and compact on the outside, with spacious interiors to maximize packing and a variety of styles to choose from. We especially love the brand for its versatility, with an impressive variety of bags at different price points so you can find whatever suits you whether you're looking for something affordable or luxurious.

The Samsonite Freeform Hardside Expandable Carry-on holds the spot as the best overall carry-on we've ever tested, while the Samsonite Winfield 2 Hardside takes the cake as our favorite checked suitcase . The Samsonite Bartlett Carry-on Softside Spinner earned perfect scores during our tests, impressing us as a solid softside suitcase for under $100. We also loved the organizational features — including multiple tech sleeves and included packing cubes — of the Samsonite Just Right Carry-on Spinner .

Almost all of the suitcases sustained hardly any damage after we hit them with a baseball bat and shoved them off a table. Samsonite luggage also maneuvers without a fuss, even on carpeted floors and gravel. Prices are more than reasonable, and while you'll have to make any returns within 30 days, the brand backs its products with a 10-year warranty.

The Details: 30 day return policy | 10-year warranty

Travel + Leisure/Joy Kim

Best Overall, Runner-up

The suitcases are durable, smooth-rolling, and spacious, and the brand has a generous 100-day return policy.

Some are harder to pull on two wheels, and the checked models are a bit heavy. 

All Travelpro luggage we tested earned high scores for maneuverability, durability, capacity, and overall design. The brand's hardside and softside models were a hit in the T+L lab, and there are both carry-on and checked options with spacious interiors and expandable capacities. We also appreciated the various organizational features, like zipper panels, cross straps, and pockets.

With self-aligning spinner wheels and sturdy telescoping handles, Travelpro luggage is also easy to maneuver on hard floors, carpet, and even gravel (though some suitcases are slightly harder to roll on two wheels than four, especially when packed full). We particularly love the Travelpro Platinum Elite Carry-On Expandable Hardside Spinner with its sleek wheels and a textured handle that helps maintain a comfortable grip, and we think the Travelpro x Travel + Leisure Large Check-In Trunk Spinner makes a stylish investment piece if you're looking for something large, durable, and built to last. Even Travelpro's rolling garment bag impressed with its high capacity for the size. And, while the carry-ons are generally lightweight, one thing to note is that the larger checked models weigh almost twice as much when empty.

After shoving the suitcases off a table and whacking them with a baseball bat, we were pleasantly surprised by their durability. We only noticed a couple superficial marks — no scratches or dents, and nothing that wouldn't wipe clean. Travelpro offers a generous 100-day return policy and backs its luggage with warranties ranging from 10 years to a lifetime, though it can be difficult to connect with their customer service department to initiate returns or repair requests at times.

The Details: 100 day return policy | 10-year to lifetime warranty

Travel + Leisure / Joy Kim

Best for Staying Organized

Beyond aesthetic appeal, Away flaunts plenty of pockets and compartments that keep all of your items in place.

The hardside suitcases might scratch under heavy use.

Away luggage has a minimalist-modern aesthetic and a sophisticated yet practical appeal. We're huge fans of the brand's suitcases and weekenders and particularly love The Everywhere Bag that's perfect for overnight trips, quick weekend adventures, and use as a personal item on longer trips. The checked baggage and hardside carry-on luggage pieces are light yet durable and easy to wipe clean. They didn't sustain any dents from our baseball bat tests, but there were a few scratches after we shoved them off a table. There are so many sizes to choose from, including one of our favorite trunks we've ever tested. We liked the dual main compartments, compression systems, expanders, and dirty laundry satchels of the roller bags.

The suitcases were a breeze to maneuver on their 360-degree spinner wheels, and carrying The Everywhere and The Garment Bag was comfortable with the padded shoulder straps. The Garment Bag also has interior padding that keeps all of your longer clothing items protected and helps to minimize wrinkles. Away is certainly not the cheapest luggage brand out there, but it's also far from the most expensive. Considering the 100-day return window, lifetime warranty, and stylish designs, we wouldn't hesitate to recommend it to pretty much any traveler.

The Details: 100 day return policy | Lifetime warranty

A perfect choice for organized travelers, Paravel luggage has lots of added features and a sophisticated appeal.

The suitcases don't expand, and the lighter colors are prone to scuffing.

Perfect for organized travelers , Paravel takes the cake for additional features. We loved the dual compartments, many pockets, dividers, and removable laundry bags. While the suitcases don't expand, the compression pads make fitting everything a cinch. The Paravel Aviator Carry-on Plus was one of our top carry-on bags thanks to its sleek design, roomy interior that makes packing a breeze, and slick wheels that were great on every surface. We also love the super cute Paravel Mini Fold-up Backpack that earned perfect scores in every category, as well as our pick as best overall mini backpack . Not only does the bag fold up small so you can pack it in larger bags, but it also has a high capacity that can even fit a tablet, making it the perfect eye-catching style to wear on any vacation.

Most Paravel luggage pieces held up well during our durability tests, though the lighter-colored hardside models are prone to scuffing. The suitcases are also easy to pull, push, and roll over various flooring materials. What's more, Paravel luggage is undeniably stylish with a sophisticated appeal and a cool mid-century flair. Prices are somewhat steep, but in the end, we think it's worth the investment.

People / Jhett Thompson

Most Spacious

The brand's large-capacity suitcases are impressively spacious yet lightweight, with built-in expanders and smooth-rolling wheels.

The hardside models are prone to scuffing.

Delsey is a go-to for large-capacity luggage . This brand carries both hardside and softside suitcases, including surprisingly spacious carry-ons and checked baggage in multiple sizes so you can find the best design for your needs. We were thrilled by how much they fit, noting that they could easily pack all items on our packing list with room to spare, even without expansion functions.

The suitcases maneuver well on their four spinner wheels, even over carpet, cracks, and bumps. Most models are also lightweight, so lifting them into an overhead bin is no problem. We checked the Chatelet Air 2.0 Carry-on and matching Chatelet Air 2.0 Medium Checked bag on four different long-haul international flights and each time they made it to the luggage carousel with only minor scuffs that were easily wiped away. We appreciate Delsey's accessible price points, plus the brand backs its luggage with warranties ranging from five to 10 years.

The Details: 30 day return policy | 5-to-10-year warranty

Travel + Leisure / Tamara Staples

Best Colors

They come in both neutrals and so many colorful designs, including limited-edition options.

Some of the carry-ons are on the smaller size.

You’ll feel like a kid in a candy store with all of the colorful suitcase options from July — and if you tend to gravitate toward neutrals, July has those, too. After we tested over a dozen bags in our lab on on our airplane set, some of our favorites included the July Carry On (includes a portable charger), the July Checked Plus (the largest suitcase in July’s range), the July Checked Plus Light (a great lightweight option), and the July Trunk Set (a stylish, zipperless two-piece set). 

We found the bags to be very durable against our baseball bat tests, although we noticed that the bags with aluminum corner bumpers tended to scuff more easily specifically on the corners. One of our favorite features was that some bags, including the Carry On Pro SnapSleeve , feature a multi-stop telescopic handle that you can adjust to 20 different heights, when many suitcase handles only stop at three heights.

Different bag styles are available in different colorways, and you can choose from delightful shades of blues, greens, pinks, reds, shadow lavender, plum, yellow, sand, and more, most of which will easily stand out on any baggage carousel. We did notice that some of the carry-ons tend to be much more spacious than others, so be sure to check the dimensions to find a size that will fit everything you need.

The Details: 100 day return policy | Limited lifetime warranty on luggage; 5-year warranty on soft bags and accessories; 2-year warranty on small leather goods

Best for Smaller Bags

Calpak luggage is compact yet still spacious enough to hold the essentials, and maneuvering it is a piece of cake.

The two-year warranty is substantially shorter than most other brands.

If you're looking for something you can stash in the overhead bin or under the seat in front of you, Calpak might be your best bet. We loved the duffles, backpacks, and suitcases with a particular appreciation for the Hue Mini Carry-on Luggage , our best overall underseat bag . We love that it glides smoothly, has a sturdy exterior, and can even fit a laptop, making it perfect for weekend getaways or even business trips.

Even when packed full, we found each Calpak suitcase to roll beautifully on both two wheels and four. We also like the Compakt Small Garment Bag , which is perfect to transport of one or two formal pieces inside a carry-on suitcase. The Stevyn Duffel Bag was very comfortable to tote with its shoulder strap and features a separate shoe compartment to keep your items clean if you're in the market for something smaller. Though the two-year warranty is shorter than most other brands, we think Calpak's prices are more than fair.

The Details: 30 day return policy | 2-year warranty

Travel + Leisure / Conor Ralph

Best Budget

Amazon basics.

Amazon's luggage is not just budget-friendly but also lightweight and sturdy with unexpectedly large capacities.

Color options are limited, and the suitcases don't have USB ports or other smart features.

We can confidently tell you there's much more to love about Amazon Basics luggage than a budget-friendly price tag. The Amazon Basics Hardside Spinner also landed on our list of the best lightweight luggage after earning a perfect score in all categories. We especially love that even though it is a light suitcase, it's sturdy with wheels that easily maneuver over gravel and carpeting. More pockets would have been appreciated, but both the carry-on and checked models easily fit everything on our packing list without the expanders, which adds another 15 percent to the capacity.

The hardside suitcases have extra-thick thermoplastic shells that passed our durability tests with flying colors — no scratches or dents in sight. They were generally easy to maneuver, too, albeit a little more difficult on gravel. Color options are limited, and while most Amazon Basics carriers don't have TSA locks or smart features, the designs exceeded our expectations.

The Details: 30 day return policy | 3-year warranty

Best Splurge

This splurge-worthy luggage brand boasts expandable main compartments, ample pockets, impact-resistant exteriors, and smooth spinner wheels.

The price might be hard to justify, and the checked bags are somewhat heavy when empty.

If you want the crème de la crème of luggage, Tumi is where it's at . The suitcases and underseat bags fared better than the duffel we tested, but all in all, we were impressed. Our favorite by far is the Alpha International Expandable 4-wheeled Carry-on that looks compact but includes plenty of organizational compartments and even comes with its own removable garment bag. There was plenty of space to pack everything on our list in every Tumi bag, even without the expanders. This brand also stands out for its organizational, smart, and security features. We're talking ample pockets, removable garment bags, laptop sleeves, USB ports, lockable zippers, and TSA-approved locks.

Whether you go softside or hardside, you can count on reliable durability — we even jumped on the bags and rode on top of them and not one feature broke or dented. We observed virtually no scuffs or scratches after whacking the bags with a baseball bat. Tumi luggage is easy to maneuver, thanks to the spinner wheels, but bear in mind the checked sizes are pretty heavy when empty. If you can swing the steep price, we think the brand is an excellent choice for long trips, frequent fliers , and those who like to stay organized.

The Details: 30 day return policy | 5-year warranty

Travel + Leisure / Jhett Thompson

Most Durable

Briggs & riley.

With ballistic nylon or shock-absorbing polycarbonate exteriors, Briggs & Riley suitcases can really take a beating.

This is one of the more expensive brands, and the checked models are slightly heavy when empty.

The most durable luggage we tested comes from Briggs & Riley . The brand carries softside suitcases with ballistic nylon exteriors that resist premature wear and tear, as well as hardside models like the Sympatico Domestic Carry-on Expandable Spinner with shock-absorbing polycarbonate shells that promise to protect your cargo from getting crushed. We were impressed by how well they stood up to our shoves and bat swings — no dents or scratches to speak of.

Durability aside, Briggs & Riley suitcases roll effortlessly on hard floors and carpet, over bumps, and around tight corners. They also have decent capacities, many with built-in expanders. This is one of the more expensive luggage brands, but it's backed by a lifetime guarantee. We wouldn't be surprised if the suitcases last 10 or more years. Not only that, but there are a few options for remedying potential damage, including self-repair kits, authorized repair centers, or shipping back to Briggs & Riley for a tune-up.

The Details: 30 day return policy | Lifetime warranty

People / Tamara Staples

Best Design

Thoughtfully designed, each Béis bag we tried comes with extra, often removable, features so you can customize your packing.

These are large bags and we had a hard time fitting some weekenders under airplane seats.

Shay Mitchell's luggage brand quickly won our hearts with each bag's thoughtful design, customizable inserts, and removable compartments. The bags are certainly large and can fit everything you need for a long vacation or quick weekend getaway — just be mindful that not all of the duffel-style bags will work as personal items. The Weekender is one of our favorites: like Mary Poppins' bag of wonders, this tote seems to expand as you pack it, fitting every item on our list.

When it comes to rolling bags, the 29-inch Large Check-in Roller is our best checked bag for organization . Similar to its weekenders, carry-on bags, and backpacks, Béis' check-in bag is huge and can fit everything you need and more. All of the Béis suitcases we tested also sported durable wheels that smoothly navigated different types of surfaces without gettings tuck, as well as easy-to-use handles that make running through the airport a breeze.

The Details: 45 day return policy | Limited lifetime warranty

Travel + Leisure/

Other Luggage Brands We Liked

Even though these brands did not make our main list, they still have some worthwhile suitcases and bags to consider.

Monos :  Monos items have a nice, sleek look that are generally easy to maneuver. However, when we tested its large check-in suitcase, we found that it carried less items than some of its competitors.

Arlo Skye :  We love this brand's smooth design and stand-out colors, but considering the higher price-point, these bags don't roll quite as smoothly as some other brands.

Roam : We're big fans of Roam's The Check-in hardside suitcase as well as the designs of other Roam bags; however, after one-month of real-world travels, we found these luggage pieces to be more prone to scratching than other brands we tried.

The T+L team has tested more than 450 pieces of luggage, including carry-ons, checked suitcases, duffels, weekenders, garment bags, backpacks, and more in our New York City testing facility. We've tried at least six models from many top-rated brands, performing a range of assessments to evaluate the capacity, maneuverability, durability, design, and overall value. We weighed each bag, then packed it with enough clothes and personal items to get through a four-day trip (more for the larger checked bags).

To see how the luggage would perform in a real-life environment, we rolled them on different flooring materials, across gravel and carpets, over bumps, and around corners. We also threw each piece off a table and whacked it a few times with a metal baseball bat to test for potential wear and tear and how prone it was to scratching or denting. In addition, we recreated an airplane set in our lab, where we hoisted the carry-on suitcases into real overhead bins and stuffed them underneath seats to see how easy they were to lift and how portable they felt.

After lab testing, each suitcase and bag was sent out for real-world testing, and our T+L editors brought the bags on vacations, weekend trips, and overnighters. To test each bag's true durability, convenience, and longevity, we tested each bag on planes, trains, buses, and even cruise ships, checking in after one month, three months, and six months to give our feedback. Considering standout features, size, and price, we created categorized ranked lists of every luggage piece we tested. The luggage brands with the highest average ratings were ultimately chosen for this list of our favorites, which we will continue to update as we test even more luggage.

How We Chose These Brands

The T+L team tested at least six bags per brand on our winners list to ensure a broad sample size. We tested underseat luggage , checked luggage, and carry-on luggage as well as duffel bags, garment bags, and backpacks, and gave each individual bag a score based on its capacity, design, durability, maneuverability, and overall value.

Next, we created rankings based on the total average scores of all the bags we tested for that brand. We also thoroughly read through all of the tester insights on each luggage item from these three tests to evaluate each bag's details and features. Finally, we determined whether or not we would recommend a bag and its overall brand.

Tips for Buying Luggage

Get to know the brand.

When it comes to researching a new luggage brand, you're already well on your way. For more information on a specific brand, you can check out its website, read customer reviews on products you like, or even take a peek at the items in person. Buying new luggage (whether a singular piece or luggage set ) can be a pricey investment, so be sure you like a brand's style, warranty options, and overall quality before you make that purchase. This is especially important when it comes to splurging on luxury luggage pieces .

Know your organizational preferences

Material and size are important, but some of the best luggage brands stand out for their organizational features. This may include dual main compartments, various pockets, a shoe separator, zippered sections, a toiletry bag , a removable laundry bag, a garment bag, a laptop sleeve, and maybe even a USB port with a power bank pouch — some Arlo Skye luggage includes the power bank itself. While it's not a top priority for all travelers, this can make packing and accessing your belongings much easier.

Look for durability

The best luggage stands up to wear and tear for several years to come. Both softside and hardside luggage options can be very durable. It's really a matter of whether you want to safeguard your packed items from getting crushed or protect the exterior of the suitcase from superficial blemishes (though many softside and hardside models we tested check all the boxes).

Think about mobility

You should also think about maneuverability. When you're running into the airport to check your bags before heading to security, you'll want a suitcase that doesn't hold you back. Four-wheel spinner suitcases tend to be easier to pull and push over different surfaces compared to suitcases with just two wheels, and they're even better if they have a sturdy telescoping handle. Grab handles and padded straps are ideal for other types of luggage, and a lightweight design will make your travel experience much easier.

Frequently Asked Questions

You'll see a range of hardside and softside models when browsing luggage, and many of the best brands offer both. What you purchase really comes down to personal preference. Some people appreciate how crush-resistant hardside suitcases protect their belongings. They're also easy to wipe clean and have a sleek, modern appearance.

On the other hand, softside suitcases are typically (but not always) lighter in weight and more flexible, so you can often pack more in them. After testing both types, we can tell you they're often just as durable as hardside options, and they won't dent like hardside bags do. Although a textile exterior might be trickier to clean, it can be better at concealing scuffs and dirt. Regardless of the type of luggage, you can find several effective products to clean suitcases available.

Size limits for carry-on luggage vary among airlines . That said, most allow suitcases no larger than 24 inches tall, 16 inches wide, and 10 inches deep. Some are a little more strict, with limits set around 22 x 14 x 9 inches. Keep this in mind if your suitcase has an expander, as the additional inch or two could put it over the allowed size limit. We recommend checking the airline's website if you're not sure whether your luggage will pass as a carry-on.

Why Trust Travel + Leisure

For this article, commerce writer Theresa Holland pored over our in-house testing insights, checked return policies, read the fine print for warranties, and evaluated price ranges to create a comprehensive roundup of the best luggage brands out there today.

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I love Away! From the thoughtfully created products to the customer service team that seems to go above and beyond, everything is exactly how I’d want it to be.

I’ve taken my [luggage] to Paris, San Francisco, New Mexico, Indonesia... I have never traveled more at ease. If there was a rating higher than 10, I’d give it.

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This Cult-Favorite Luggage Company Just Opened Its Second Boston Storefront In Back Bay

Grab some goodies to get, Away!

Away , the luggage brand conceived in 2016, just opened its second brick-and-mortar shop in Boston ! With the inaugural shop on Seaport Boulevard in Boston Seaport, the Away family grew to a lovely shop on Newbury Street in Back Bay !

If you’re unfamiliar with the “it” luggage brand, Away, here is the backstory. The founders spent much of their time traveling and were in search of the perfect Carry-On , with features such as a built-in charging bank and a hard-shell case. Unable to find it, they designed it themselves.

The signature suitcase that catapulted Away into the hands of millions was created “by travelers for travelers .” So, each Away product enables you to maximize usage of all the nooks and crannies of your luggage- no more sitting on suitcases.

Not only is Away luggage functional, being named the “#1 carry-on” since its inception in 2016, but the brand merges beauty with function. The ultra chic suitcases, and now expanded array of travel accessories, come in a variety of minimalist silhouettes and sophisticated colors. Boasting industry accolades like Fast Company’s “World’s Most Innovative Companies” and TIME’s “Best Inventions,” Away is the go-to authority for travelers today.

Go to one of the Boston stores and see what we mean for yourself!

Luggage Storage Boston

+1m bags safely stored 4.7 (180k+), flexible luggage storage, daily pricing, hourly pricing, how luggage storage works in 3 steps.

Book online and receive directions

Drop off the luggage at a LuggageHero partner location

Enjoy your time without the weight of your luggage

You’ve just arrived at Boston airport and want to start your day? That can be difficult if you can’t check in immediately at your rental or hotel and your suitcases are slowing you down. Instead, you can easily store your luggage in Boston.

Luggage storage has never been more accessible! Just go to the LuggageHero reservation platform to find a handy storage site inside a shop or other business – all verified by us . Using our map, you can locate the shops close to transportation hubs and top visitor attractions and store your luggage there.

Luggage storage in Boston

Travelers can leave luggage with LuggageHero in Boston by making use of its network of more than 30   local shops (coffee shop, souvenir shop, restaurant, bike shop, etc) spread across important traffic hubs. These include South Station , North Station , and Charles/MGH station .

Imagine that you arrive from Logan International Airport or a Regional Airport and you want to explore the sights without dragging your luggage around Boston. Maybe you want to visit Freedom Trail , the Faneuil Hall , stroll through Boston Common , walk down Pleasant Street Historic District , visit the Museum of Fine Arts Boston or have a game to watch at Fenway Park the home of the Boston Red Sox. Whatever you choose, we’re here to lighten your load.

Simply go to the LuggageHero booking platform or just download the app to locate a convenient storage locker near me site inside a verified shop or other business. From the map service, you can find the nearest Subway stops and find the most convenient venue to store your luggage.

Some of our main storage locations are:

Luggage storage at South Station  – South Station is the largest railroad station and intercity bus terminal in Greater Boston and New England’s second-largest transportation. It is located at the intersection of Atlantic Avenue and Summer Street in Dewey Square. It is used by thousands of commuter rail and intercity rail passengers daily.

Luggage storage at Park Street Station  – Park Street Station is located on the Green And Red Lines of the Massachusetts Bay Transit Authority subway in Boston. Best known by locals as the “T”, the subway is used by thousands of riders and tourists on a daily basis.

Luggage storage at Airport Station – Airport Station provides one of two mass transit  connections to the nearby Logan International Airport, as well as serving local residents in East Boston. Shuttle buses connect the station with the airport terminals and other facilities.

Luggage storage at Chinatown  – Chinatown is located in the Downtown area of Boston and it is a real gem of a neighborhood packed with tons of nooks and crannies waiting to be explored. It has a rich history and numerous places to satiate those dumpling cravings we often find ourselves with.

Check out why KnockKnock and Luggagestore.com recommend storing your baggage with LuggageHero! It has also been featured in The New York Times, Lonely Planet, and CNBC.

Major and popular stations in Boston

South Station – a transfer station on the MBTA rapid transit Red Line and bus rapid transit Silver Line, located at Summer Street and Atlantic Avenue in downtown Boston, Massachusetts. It is a part of the South Station complex, the second busiest transportation center in New England

Fenway Park – a baseball park in Boston that is home to the Red Sox, the city’s American League team. Opened in 1912, it is the oldest stadium in Major League Baseball and one of its most famous. Fenway Park, Boston.

North Station – Besides sharing a building with TD Garden, beloved home of the Celtics and Bruins, North Station is also an inbound terminal for commuter rail routes and Amtrak’s Downeaster to Maine. The T’s Orange and Green lines also run through it.

Luggagehero is the ONLY luggage storage service that offers hourly or daily rates in Boston. A flat rate starting at $4.5 per day and from $1 per hour allows you to pick an option that will best suit your needs. If you only plan to stay for a few hours in a city, why pay for an entire day, as you would with other luggage storage services? All luggage is covered against damage, loss, and theft.

Half price compared to station lockers and airport lockers

Luggage lockers, also called city lockers, are generally at least double as expensive daily compared to LuggageHero’s luggage storage service.

Until recently, travelers could only stow their bags in these luggage lockers, which offered very little flexibility in regard to pricing, where to go, and luggage deposit. Also, LuggageHero offers stores in countless places so that you always have the option of dropping off your luggage in a safe environment. Unlike luggage lockers in stations and airports, LuggageHero offers both hourly and daily rates. LuggageHero always strives to provide flexible and cheap luggage storage near you. 

We store all kinds of luggage – any size and any shape

LuggageHero’s users can store luggage of any size and/or shape in our store locations. It doesn’t matter if it is ski equipment, photo equipment, or backpacks. In other words, you can get baggage storage, suitcase storage, luggage deposit, or whatever our satisfied customers call it safely as we accommodate it all. LuggageHero’s customers can choose to be charged by the hour or our daily rate, regardless of what they store.

We can stow your bags for several days

LuggageHero also provides multi-day storage because flexibility is essential when traveling.

LuggageHero offers a lower daily rate when you store your luggage for longer. From the second day onwards, our customers pay from only $4.5 per bag per day.

Download LuggageHero’s free luggage storage app

You can download LuggageHero’s bag storage app for even more comfort and ease. There you can see all our locations.

Use LuggageHero anywhere with the official app for iPhone and Android.

Opening hours

We have a variety of stores with different opening hours, so choose what fits you best! Go and pick the store here  to see the opening hours.

Which payment methods are accepted?

You don’t need to worry about having the right currency when paying online. All major credit cards are accepted. The shops do not receive cash when using LuggageHero. The insurance on your luggage is valid only if the payment has been made directly to LuggageHero.

We provide the solution to your luggage storage problem in verified shops

LuggageHero is here to free you from your luggage so you can explore Boston without your bags. Go to our booking platform and find the nearest and most handy storage space inside a shop, hotel, or another business.

We verify all our luggage storage locations in Boston and our other cities. Using the LuggageHero map, you can easily find the shops nearest to metro stops and attractions and store your luggage there. 

Is there a difference between left luggage and luggage storage?

Left luggage and luggage storage are the same things.  The term “left luggage” is mostly used in the UK. Luggage storage is the most common name used internationally for storing luggage. They are both defined by people’s need to store luggage that can be collected later. So whether you are looking for “left luggage” or “luggage storage,” LugaggeHero is here to take care of your belongings.

You will not find any other luggage storage providers in Boston that offer the same.

Why book luggage storage in Boston with LuggageHero?

• Convenience: We are the only service offering hourly and daily options,  so you can choose what best fits your plans for the most affordable price!
• Flexibility: From overnight storage to just a few hours, our luggage storage options are as flexible as they get! We even have some stores where you don’t need a reservation.  Click here  to check which stores.
• Affordability: Our luggage storage facilities offer the best value for money
• Trust: Our service has the best and the most reviews around. 

LuggageHero redefines convenience for travelers. Take advantage of our generous baggage allowance and leave your luggage and carry-on bags in our secure, innovative, and environmentally friendly locker storage. You can quickly bounce into our store and embark on adventures unburdened by heavy luggage!  

Cancellation of booking

For same-day cancellations, a fee of €5.00/$5.00/£5.00/DKK30.00 per bag will be charged for the booking, and no-shows, a fee equal to the daily rate at the selected storage location will be charged starting at $4.5 per bag.

Luggage storage chart

The chart below shows that LuggageHero is the best luggage storage option in Boston . LuggageHero is the only one that offers both hourly and daily prices with the possibility of insurance. Luggage storage in Boston has never been so easy!

The chart is created based on the most popular luggage storage options.

• Pricing models
• Flexible arrival

• LuggageHero
• Daily, Hourly, & multi-day
• Up to $3000

• Up to $1100

• Up to $5000

• Radical Storage

Download our free app

For greater convenience, you can download our LuggageHero bag storage app, which allows you to easily see all our locations around Boston. With our luggage storage app, you can store your bags anywhere in our 1000+ locations.

Discount Vouchers – Click here to see if we have any available for Boston.

It has also been featured in The New York Times , Lonely Planet , and CNBC .

Frequently Asked Questions about Boston

What to visit while in boston.

We recommend you to visit and take a look at the Museum of Fine Arts, Boston Tea Party ships & Museum, Boston Brewery Tours, and the Skywalk Observatory at the Prudential Tower.

Where to store luggage in Boston?

At our Boston Guide you will find different alternatives for you to store your luggage around the city.

When is the best time to visit Boston?

The winters in Boston are very cold. We suggest visiting Boston from June to October to enjoy the nice weather on the outdoors.

Where are my bags stored?

LuggageHero storage sites are certified hotels, cafes, and shops. Advance bookings ensure space for your bags. The address and directions to our storage locations are available at the time of booking.

Insurance and safe luggage storage

In the collaboration with First Marine Insurance Ltd., we are proud to be covering each piece of luggage free of charge every time you use our luggage service. The premium insurance is optional, you can easily add it when making your booking and it will cover your bags for up to $3,000/€2500 while being stored. On the other hand, if you decide not to add insurance, there is always a guarantee of $500. Make sure you do not pay cash in a drop-off/pick-up shop, because insurance will not cover any bookings that are not paid directly through LuggageHero

What will happen in case I have a problem with my booking?

If you encounter a problem with a luggage storage booking, you can email us at [email protected] and we will get back to you and solve the problem as quickly as possible.

LuggageHero in the press

LightBagTravel.com

One of Best Lightweight bags for travel

TravelCross Boston 21” Carry On Lightweight Hardshell Spinner Luggage – Black

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$ 72.63

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• Description
• Additional information
• 19″ light-weight keep on (21” with wheels).
• Easy-access compartment appropriate for an as much as 15.6” laptop computer or pill.
• Made of premium light-weight and sturdy ABS materials with silent clean operating spinner wheels for simple mobility.
• Meets worldwide and home necessities for cabin baggage.
• three 12 months guarantee for manufacturing defects.

Laptop pocket : Easy-access entrance pocket appropriate for an as much as 15.6” laptop computer or pill.

Premium materials: Made of premium light-weight and sturdy ABS materials

IATA authorised : Suitable for cabin baggage based on IATA customary (matches in overhead bins).

Easy mobility : Super resistant aluminum trolley deal with that matches completely on the palm and silent and clean-operating spinner wheels for simple mobility.

Dimensions and weight (with out wheels) : 19 x 15 x eight inches – 6.85 lbs Dimensions and weight (with wheels) : 21 x 15 x eight inches – 6.85 lbs

TravelCross Boston 21” Carry On Lightweight Hardshell Spinner Luggage – Black.

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Take the hassle out of packing with our Boston Duffel Bag. Carefully designed to give you flawless overnight, weekend or long-trip travel and perfectly sized to fit in an overhead bin. This duffel bag features a breathable, bottom compartment ideal for storing shoes, toiletries or any travel essentials you need to keep separate. A dual-purpose, exterior, zip pocket doubles as a trolley sleeve for easy stack-ability on any rolling luggage. Elegantly crafted from premium vegan leather for durability, so you can take this duffel bag anywhere. With thoughtful organization inside and out, the Signature Boston is the ultimate getaway essential.

- 300-degree bottom zip compartment for additional storage

- Dual-purpose exterior zip pocket / trolley sleeve for easy airport travel

- Internal organization: 2 slip pockets + 1 velour-lined valuables pocket

- Large main opening for easy packing

- Front zip pocket for quick access to items like your passport

- 2 expandable, exterior pockets with magnetic closure

- Detachable, padded shoulder strap for multiple carry options

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- Removable luggage tag

- Carry-on approved for most airlines

The Getaway Essential

- Premium Synthetic Leather | Known for its durability, weather resistance, and is easy-to-clean!

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Highlights from the Business

Established in 2016

Walk-ins welcome

Offers customized solutions

Review Highlights

“ The salespeople here were helpful in teaching me about the bags' features and answering my questions ” in 2 reviews

Location & Hours

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50 Seaport Blvd

Boston, MA 02210

Northern Ave

Waterfront, South Boston

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About the business.

Away is a modern lifestyle brand creating thoughtful luggage products designed to transform travel. We started with the perfect suitcase, then built from there, creating a range of travel standards developed from the travel stories of friends and seatmates. Our pieces aren't "smart," they're thoughtful, with features that solve real travel problems and premium materials chosen to be resilient and beautiful. The result is a group of travel standards that help you find your way by staying out of it. …

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Immediately after paying $1000 for my items I asked to use the bathroom to wash my hands (they were sticky after touching their demo products) and they told me no, and suggested trying the hotel across the street. I pushed back slightly by questioning the response and they brought me a bleach wipe to clean my hands. Good quality products but this experience at the Seaport store was very off putting. Not like I walked in off the street to use their bathroom, I spent some money.

The workers were fairly nice and answered all of the questions we had. We also came about 10-15 minutes before closing, but they didn't make us feel bad for that. They didn't rush us at all and we were really thankful for that. We came in hopes of getting one of their large bags, but one of the workers tried to tell us we shouldn't do that due to that it will end up being more than 50 pounds when full. We ended up getting a medium and didn't love it. We are lucky they have a 100 day return policy so we returned it for the large we wanted originally.

Had some luggage issues while on vacation. Nick was super helpful!!! The staff overall were super friendly and welcoming. Love the aesthetics of the store as well. Thank you for an amazing East Coast Welcome!!!

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Business Owner

Aug 18, 2020

Thank you so much for your kind words, Elesia! We'll be here if you need anything--hope you had an amazing trip!

I came into the store today to look at a carry-on suitcase & the every day bag. I had seen them online but one was out of stock online plus I wanted to see to check them out in person. The salesperson Mateo showed me both items & reviewed all of the features. They had what I wanted, he swiped my card and offered to carry them to my car. This was one of the most pleasant & easiest shopping trips I've had in a while. The store is cute, clean and laid out well. Mateo was nice, patient and helpful. The bags look nice & are a decent price point. I'm looking forward to using them on my next trip.

I needed a carry on but I didn't want to purchase one that would fall apart after a few uses. I went to Away and had a small window of time. The salesperson was not only helpful but efficient, ensuring I was able to get my questions answered and the product that was perfect for me just in time. The entire store's staff was so friendly. I look forward to going back and highly recommend this store and brand.

A great online luggage retailer's first physical location in Boston. If you are looking for a new suitcase, this is the place to go. You will get a stylish piece of luggage with all of the features (and more) common in the most high-end luxury brands - at half the luxury brand price. These suitcases still are not cheap, but if you love to travel, I think it's definitely worth the investment. I've taken mine on multiple trips, and I'm very satisfied with the quality of these suitcases. If I weren't, I wouldn't be going out of my way to write my first Yelp review ever to praise them. Go check this place out!

I've loved my Away suitcase for the last three years that I've had it. I went to this store because the frame of the clothes compression system broke (after traveling with it almost non stop for three years). The two lovely ladies at this store helped me find the replacement part and replaced it with no charge or questions asked. This kind of customer service is hard to find and absolutely made me an Away customer for life. Bravo to Away and to this store in particular.

Thanks to Jonah for hooking up my life on my lunch break. Walked in for a bag, walked out with packing cubes and a monogram as well. He did a great job explaining their 100 day no nonsense return policy! Can't wait to use my new super cute bag.

I had a great experience here! Thanks to Cynthia for being super patient with me, including when I changed my mind at the last minute about suitcase colors. By the time I showed up here, I was done with having my luggage break during trips. The kicker was during a trip to Chicago when the luggage I left home with broke. I brought a replacement rollaboard during my trip made by a brand that will remain nameless (but used to show a gorilla jumping up and down on their suitcases in commercials). The damn bag did not withstand even an hour of use. The rubber on its wheels wore away while pulling the bag to the subway. By the time I got to O'Hare, I was nearly carrying my suitcase. I don't like paying premium prices for things but I was already paying over $300 a year for crap suitcases that kept breaking, so I took a chance on Away. I did my research online before going to the store, so I came prepared knowing what I wanted to see and with questions. The salespeople here were helpful in teaching me about the bags' features and answering my questions. Some things to know about Away bags. Their guarantee does not cover cosmetic issues with the bags. So, if one of their bags gets scratched up by luggage handlers, that's not covered. Also, you cannot just stop into one of their locations and get a new bag if one breaks. The bag has to be sent somewhere to be fixed. I can see this being a problem if the bag breaks during a trip. It would be nice if the Away guarantee allowed customers to swap out broken bags at any of Away's retail locations. That said, I will testify that these bags are well made. It has been about six months and my bag is still going strong! The wheels are in good shape. Recommend.

I've always hear that away had AMAZING customer service however wasn't the case for us in the seaport location. I came in to exchange a new bag for a different color and had received a $20 discount code from a friend that I asked to be applied. I was rudely told that I couldn't do that because it was an exchange. Totally understandable! I was like ok we can just return and re- buy so we can use the code yes only $20 off but it's helpful to me! Then was told we could only use the referral discount codes online? Ok no big deal we went home and bought online. It really wasn't about the $20 it was more about how rude we were talked to just for asking about a discount code. If the associate nicely explained that she was sorry but it had to be applied online only then we would have honestly just bought it in store without the discount! It wasn't about the $$!! I would still recommend the products just not this location.

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Luggage Storage Services Available at Boston Logan Airport

January 27, 2024

By Daniela Howard

When you’re traveling and have a long layover or want to explore the city before catching your next flight, the question of what to do with your luggage can be a big concern. Luckily, Boston Logan Airport has several options for storing your luggage so you can enjoy your time in the city without the hassle of carrying your bags around.

One option is to use the luggage storage facilities provided by the airport itself. These facilities are conveniently located in each terminal, making it easy to drop off and pick up your bags. Whether you have a few hours or a few days, you can store your luggage securely and have peace of mind knowing that it will be safe until you return.

If you prefer a more flexible option, there are also several third-party luggage storage services available near the airport. These services often offer extended operating hours, allowing you to drop off and pick up your bags at your convenience. Additionally, some services even offer additional perks such as delivery to your hotel or the ability to store oversized items.

No matter which option you choose, it’s important to plan ahead and check the operating hours and prices of the luggage storage facilities or services. By doing so, you can ensure a smooth and stress-free experience while storing your luggage at Boston Logan Airport.

Luggage storage options at Boston Logan Airport

When traveling through Boston Logan Airport, there are various luggage storage options available to ensure a hassle-free experience. Whether you have a long layover or need a place to store your bags, the airport offers convenient solutions.

1. Baggage Storage: Boston Logan Airport provides a luggage storage service where you can securely store your bags for a specific duration. Located in each terminal, the baggage storage facility allows you to safely leave your luggage while you explore the city or wait for your next flight.

2. Electronic Lockers: For a quick and easy storage solution, electronic lockers are available throughout the airport terminals. These lockers are self-service and can be accessed using a touch screen interface. They offer a secure and convenient way to store your bags while you roam around the airport or nearby areas.

3. Coat Check: If you only need to store coats or smaller items, the coat check service at Boston Logan Airport is a viable option. This service allows you to store your coats, hats, and other small belongings for a fee, giving you peace of mind and freeing up your hands.

4. Hotel Accommodations: If you have a longer layover or prefer to stay near the airport, many hotels near Boston Logan Airport offer luggage storage facilities for their guests. This option allows you to conveniently store your bags while you enjoy amenities such as restaurants, lounges, or even a quick nap.

It’s important to note that prices and availability may vary for each storage option. Therefore, it’s recommended to check with the airport or your hotel in advance to ensure you have the most up-to-date information.

With these luggage storage options at Boston Logan Airport, you can make your travel experience more convenient and enjoyable without the burden of carrying your bags around. Whether you need short-term or long-term storage, there’s a solution to meet your needs.

Benefits of storing your luggage at the airport

When traveling, storing your luggage at the airport can offer a range of benefits that can make your journey more convenient and enjoyable. Here are some of the key advantages:

• Convenience: Storing your luggage at the airport allows you to travel without the burden of carrying heavy bags around. You can arrive at the airport with just your essentials and securely store the rest of your luggage until you need it.
• Flexibility: By storing your luggage at the airport, you have the freedom to explore the city or take a day trip without worrying about dragging your bags around or returning to your accommodation to collect your luggage. This gives you more flexibility to make the most of your time at the destination.
• Security: Airports typically have robust security measures in place, making them a safe place to store your luggage. Many airport storage facilities are monitored and have restricted access, giving you peace of mind that your belongings will be secure.
• Time savings: Storing your luggage at the airport can save you valuable time. Rather than waiting for check-in or carrying your bags to your accommodation, you can drop off your luggage at the airport storage facility and head straight to your destination or explore the airport facilities.
• Easy access: Storing your luggage at the airport means that you have easy access to your belongings whenever you need them. Whether you have a layover or need to retrieve something from your luggage, you can conveniently access your stored items at any time.
• Reduced risk of loss or damage: When you store your luggage at the airport, you significantly reduce the risk of loss or damage. Airport storage facilities are designed to protect your belongings, and many offer insurance options to provide additional coverage for your stored items.
• Peace of mind: Storing your luggage at the airport can give you peace of mind throughout your journey. You won’t have to worry about your bags being lost, stolen, or damaged, allowing you to focus on enjoying your trip without unnecessary stress or anxiety.

Overall, storing your luggage at the airport offers convenience, flexibility, security, and peace of mind, making it a valuable service for travelers.

How to store your luggage at Boston Logan Airport

If you’re traveling to or from Boston Logan Airport and need a place to store your luggage, there are a few options available to you. Whether you’re looking to explore the city without dragging your bags around or simply need a secure spot to leave your belongings during a layover, the airport has you covered.

One option for storing your luggage is to take advantage of the baggage storage service offered at the airport. Located in the terminals, these services allow you to securely store your bags for a fee. The prices typically vary based on the size and duration of storage, so be sure to check in advance.

Another option is to utilize the luggage lockers available at Boston Logan Airport. These lockers, accessible 24/7, provide a convenient and secure way to store your bags. Simply find an available locker, place your belongings inside, and lock it with your own padlock. Remember to keep the key or combination with you!

If you prefer a more hands-off approach, there are also companies that offer off-site luggage storage near Boston Logan Airport. These services allow you to drop off your bags at designated locations, often hotels or businesses, where they will be securely stored for you. This can be a great option if you’re looking to store your luggage for an extended period of time or want the added convenience of dropping off and picking up your bags at a location outside of the airport itself.

Regardless of the option you choose, it’s always a good idea to research and book in advance to ensure availability, especially during peak travel times. Storing your luggage at Boston Logan Airport can help make your travel experience more enjoyable and hassle-free.

Please note that due to the current COVID-19 pandemic, some services may be temporarily unavailable or have additional restrictions in place. It’s always a good idea to check with the airport or service provider for the most up-to-date information before your trip.

Costs of luggage storage at Boston Logan Airport

When it comes to storing your luggage at Boston Logan Airport, there are a few options available, each with its own costs. Whether you need a short-term solution or a longer-term storage option, you can find a suitable service to meet your needs.

The cost of luggage storage at Boston Logan Airport varies depending on the provider and the duration of storage. Generally, prices range from $10 to $20 per piece of luggage per day. Some providers also offer discounted rates for additional days or multiple pieces of luggage.

Many luggage storage services at Boston Logan Airport have online booking platforms where you can reserve your storage space in advance. This allows you to secure a spot and potentially save time upon your arrival at the airport.

In addition to the base storage costs, it’s important to consider any additional fees that may apply. For example, some providers may charge extra for oversized or overweight luggage. Be sure to check the specific terms and conditions of the storage service you choose to avoid any surprises.

It’s also worth noting that some airlines and hotels in the Boston area offer luggage storage services for their customers. If you’re flying with a specific airline or staying at a hotel, it’s worth inquiring about their storage options and associated costs.

Overall, the costs of luggage storage at Boston Logan Airport can vary, so it’s a good idea to research and compare different providers to find the best option for your needs and budget.

Security measures for stored luggage at Boston Logan Airport

When storing luggage at Boston Logan Airport, you can rest assured that the airport takes extensive security measures to keep your belongings safe.

One of the primary security measures is the use of surveillance cameras throughout the luggage storage area. These cameras are monitored by security personnel who are trained to quickly respond to any suspicious activity or incidents.

In addition to surveillance cameras, the storage area is equipped with restricted access. Authorized personnel are the only individuals allowed to enter the area, ensuring that only trusted individuals are handling and monitoring your luggage.

Each bag stored at Boston Logan Airport is carefully inspected by airport security personnel before being placed into storage. This inspection is conducted to ensure that no prohibited items are stored, ensuring the safety of all passengers and staff at the airport.

If any prohibited items are found during the inspection, airport security personnel will immediately take appropriate action to resolve the situation and ensure the safety of everyone at the airport.

Throughout the storage period, your luggage will be securely stored in a designated and secure area. The storage area is protected by reliable locks and security systems that ensure the safety and confidentiality of your belongings.

In the unlikely event of theft or loss, Boston Logan Airport is fully committed to assisting passengers in recovering their belongings. The airport has procedures in place to handle such situations and has a dedicated lost and found department to help locate and return lost items to their owners.

Overall, you can have peace of mind knowing that when you store your luggage at Boston Logan Airport, the airport’s security measures will effectively safeguard your belongings throughout the storage period.

Alternatives to storing luggage at Boston Logan Airport

If you’re looking for alternatives to storing your luggage at Boston Logan Airport, you have a few options to consider.

One option is to use luggage storage services offered by local businesses near the airport. Many hotels, hostels, and tourist attractions in the area provide luggage storage facilities for a fee. These services allow you to securely store your luggage while you explore the city without having to worry about dragging it around with you.

Another alternative is to use a luggage storage network, such as Vertoe or Stasher, which offer convenient and affordable luggage storage options in various locations around Boston. These networks connect travelers with local businesses, such as cafes, shops, or small businesses, that are willing to store your luggage for a few hours or even days. With convenient drop-off and pick-up locations, luggage storage networks offer a flexible and hassle-free solution.

If you prefer a more personalized option, you can consider hiring a luggage concierge or luggage delivery service. These services typically pick up your luggage from your location and deliver it to your desired destination, whether it’s a hotel, Airbnb, or any other address. This option is particularly useful if you have a tight schedule or multiple stops during your trip, as it allows you to travel light and have your luggage waiting for you at your next destination.

Finally, if you are traveling with a specific airline, you may want to check if they offer luggage storage services. Some airlines provide storage facilities for their passengers, allowing you to store your luggage for a few hours or even overnight if needed.

Overall, there are several alternatives to storing luggage at Boston Logan Airport, ranging from local businesses and luggage storage networks to luggage concierge services and airline-provided storage facilities. By exploring these options, you can find a solution that best suits your needs and ensures a hassle-free travel experience.

Logan Airport passengers get a first look at Terminal E’s new wing

Daniela Howard

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Boston 45 bag

The Boston 45 bag is the ideal companion for a weekend. Thanks to a zip fastening system with a padlock, it keeps one's personal belongings safe. The Boston 45 bag is suitable for cabin use and can be worn on the shoulder or cross-body by adding one of our additional MM shoulder straps.

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5 available colours

Black & Tan

how to wear

Shoulderbag

It is possible to buy an additional MM strap in leather or canvas for wearing the Boston 45 bag over the shoulder. This strap attaches on two specifically designed half-circle studs.

Crossbody bag

It is possible to buy an additional MM strap in leather or canvas for wearing the Boston 45 bag across the chest. This strap attaches on two specifically designed half-circle studs.

How to wear

Shoulderbag Style

The art of packaging by Goyard

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Goyard Goyard Goyardine Canvas New Items, Travel bags, Travel, Travel bags, Travel 27 cm x 22 cm x 49 cm , 1.2 kg

Goyardine Canvas & Cervon Calfskin

Care and use advice

• We recommend to follow certain precautions to ensure proper use and care of this product.

27 cm x 22 cm x 49 cm , 1.2 kg

Yellow Water-repellent Cotton Lining

Lockable double-slider zipper

Bottom studs, D-rings on the sides to add a shoulder strap (Bandoulière MM in addition), Padlock and keys

Height of handle : 17 cm

Made in France

BOSTON045TY01CL03P

Do not graze or rub the item against rough surfaces. Avoid contact with water, greasy or oily products, make-up and perfumes. If the item comes into contact with water, dab it dry with a soft, absorbent cloth that does not pill. Protect the item from damp, extended exposure to artificial, natural light or intense heat.

Clean the item in Goyardine and leather with a soft cloth that does not pill. Move the cloth all over the item; avoid intensive and repetitive rubbing which may damage the chevrons. Do not wash in a washing machine or use any other mechanical process. Never use any solvents. Keep the item in its case away from light, heat and damp when it is not being used. Fill the interior with tissue paper to keep its shape. Do not use plastic to store the item.

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Watch CBS News

The best luggage deals for summer 2024

By Brittany Vincent , Meredith Gordon

Edited By Fox Van Allen

Updated on: June 13, 2024 / 5:39 PM EDT / Essentials

CBS Essentials is created independently of the CBS News editorial staff. We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms.

School's out and work has been put on notice: Vacation season is here. That means it's time to get in gear for that summer trip you've been looking forward to all year by stocking up on the right gear. 

First things first, you need to do a bag check. Taking a trip with the wrong luggage can be a serious vacation buzzkill. See, quality luggage (which doesn't have to be expensive, btw) can make your summer travel so much smoother, from the family trip to the Grand Canyon to that couple's trip to Venice (Italy or California, your choice).

So before you pack it in and hit the road, check out these luggage deals. You'll be so happy you did. 

Save up to 40% at Samsonite now

If you're looking to save money on time-tested Samsonite luggage, now is a great opportunity -- the brand has marked down a number of its most popular spinner suitcases, backpacks, duffels and more ahead of summer. You'll save up to 40%, plus get free shipping.

One of the best deals available right now is on the Silhouette 17 carry-on spinner. The 4.8-star-rated polycarbonate carry-on features a retractable handle with incremental height adjustments, an included packing cube, tie-down straps, a removable laundry bag and an interior battery pocket that supports the included USB charging port.

Regularly $290, you can get the Silhouette 17 spinner at Samsonite for just $174.

Monos summer sale: Save up to 20%

Monos manufactures high-quality, affordable polycarbonate suitcases for the discerning frequent flyer, plus a line of hybrid suitcases that incorporate aluminum into their construction. Right now, you can save up to 20% on top-quality Monos luggage for summer.

Monos offers a 100-day trial period and a limited lifetime warranty.  We've tested the Monos carry-on  and found it durable and easy to maneuver.

Monos suitcases come in an array of great colors with handy features, like an effortless telescopic handle, ample pockets and compartments with zippers, and an easy-to-use lock. The Monos Carry-On Plus and the Monos Carry-On Pro are currently on sale. 

• Monos Carry-On Pro, $251 (reduced from $295)
• Monos Carry-On Plus, $259 (reduced from $305)

Away luggage: Save at least $50 on a suitcase and carry-on set

If you're searching for an Away luggage summer sale, this is a great chance to save. Away, one of our favorite luggage brands, is offering a bundle deal. You can get $50 off any carry-on when you purchase it with a checked bag for a limited time, add another checked suitcase to save $100.

CBS Essentials' own Fox Van Allen owns a piece of  Away luggage . "This single piece of luggage has been such a travel game changer," he says. "No matter how much I stuff into this suitcase, it always rolls around the airport as if it was light as a feather. It's almost magical how easy it is to move Away luggage."

Away offers a limited lifetime warranty on its polycarbonate, aluminum and nylon luggage. The warranty covers cracks or breaks in the luggage shell, wheels or handles that break or become unusable, broken zippers and fabric tears that make the front pocket unusable.

Travelpro Platinum Elite expandable softside luggage: $450 ($80 off)

Taking the whole family on a summer vacation? Grab one of the largest suitcases in Travelpro's luxury Platinum Elite series. The 29-inch size provides an expansive 143.5 liters to comfortably fit everyone's belongings. 

This softside luggage is crafted with stain-resistant textiles and stylish leather touches for good looks and durability. The interior organization system helps keep contents neatly packed, with built-in accessories, a foldable garment section and a removable, TSA-compliant toiletries pouch.

For extra packing room, the bag can expand an additional 2 inches. This spacious suitcase comes in multiple color options, so you can assign one particular color to everyone in your family. Or you can accessorize. 

Normally $530, right now you can get this suitcase for just $450 at Amazon.

Rockland Journey softside upright luggage set: $108 (50% off)

Looking for an affordable luggage set that can hold up trip after trip? The Rockland 4-piece set is your best bet. 

The bundle includes a 28-inch rolling bag, a 24-inch rolling bag, a 19-inch rolling bag and a 14-inch tote. With seven color options, there's a color for everyone in the family. 

While these softside bags aren't nearly as durable as hardside models, they're still great for the price. They come with a lined interior, detachable shoulder straps, roomy main compartments and zippered security pockets. 

If you need an affordable luggage set that covers all your packing needs, this versatile 4-piece Rockland collection is built to last trip after trip. 

You can get this four-piece set for just $93 at Amazon right now, which is 50% off its normal price. 

Samsonite Omni PC hardside expandable luggage: $129 ($20 off)

This durable and lightweight carry-on suitcase is a great and affordable choice if you want to make sure your belongings don't get crushed. The polycarbonate shell will take care of that. 

This spinner luggage's size meets most airlines' carry-on requirements and its four oversized wheels mean it's super simple to roll around wherever you need it. You can even carry it instead thanks to the lightweight design.

Security is also ensured through side-mounted TSA locks to deter theft attempts. For added peace of mind, Samsonite offers a 10-year limited warranty against defects.

This piece is on sale for just $140 at Amazon right now, which is $20 off its retail price. 

Delsey Paris Chatelet Air hardside luggage: $270 ($51 off)

This polycarbonate hardside luggage looks like the most luxurious piece you'll see this side of Louis Vuitton, but it's much more affordable. It's lightweight and rugged with a high fashion touch that calls to mind high-profile designers. With leather accents, refined stitching, and all the hallmarks of expensive taste, it's everything you need for a fun overnight trip or a few days away. 

It has double spinner wheels for a smooth roll and a TSA-approved combination lock to make sure your belongings on the inside stay there. Plus, it has an ergonomic handle and soft-grip side if you want to carry it like a suitcase. 

Snag this carry-on at Amazon right now for $220 with Amazon Prime , or shop the full set on sale at Delsey Paris where you can get 25% off your order of $200 or more.

U.S. Traveler Aviron Bay expandable softside luggage: $120 ($60 off)

This budget duo of large and medium softside luggage is made from durable polyester and has plenty of pockets for easy organization and access on the outside.

Each bag has a special gusset with a 2-inch expansion so you can pack just a few more items in, for that little bit of extra space. In addition, there are compression straps to keep your items from moving everywhere in transit.

Each bag has a push-button multi-stage handle that you can extend to different heights as well as four 360-degree spinner wheels to help you get from one place to the next.  

This terrific luggage set is currently $120 at Amazon, regularly priced at $180.

Wrangler Quest luggage set: $110

Wrangler makes much more than pants, as you'll see with this 2-piece hardside luggage set with a check-in suitcase and a 20-inch carry-on.

Each piece of luggage comes with a durable outer shell available in four different colors and a contrasting black zipper, both with the Wrangler logo on one side.

These bags expand to give you additional room, and they have an expandable push-button handle system so you can glide through the airport (or wherever you're traveling from) with ease on your way home and back. 

If you're looking to spend as little as you can on quality luggage that'll get you from point A to point B without bursting open, this is a great price. Technically not on sale, this set is so well priced, we couldn't help but pass it on.

What kind of luggage should you buy?

For plane travel, one large checked suitcase may be enough for a family of three or four depending on how long you'll be gone. You might even want to add a  carry-on  for each person if your airline lets you have a free carry-on bag per passenger. You could also do a combination of checked bags and carry-ons. Whatever you choose, don't forget to add an  AirTag  or other  smart tracker  to make finding your luggage easier when the plane lands. Opting for bags with  built-in locks  is a good idea too, just so you can keep prying eyes away from what you're taking with you. 

Brittany Vincent has been covering gaming, tech, and all things entertainment for 16 years for a variety of online and print publications. She's been covering the commerce space for nearly a decade. Follow her on Twitter at @MolotovCupcake.

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JetBlue announced Tuesday that it was bringing back a perk for passengers who purchase basic economy tickets for flights.

Beginning Friday, Sept. 6, customers who are traveling on JetBlue’s Blue Basic fare, will receive a free carry-on bag, in addition to their small personal item, regardless of when they purchased their ticket.

Blue Basic is how JetBlue refers to its basic economy fare.

Previously, customers who wished to bring a carry-on bag would need to purchase one of JetBlue’s other fare options.

The move aligns JetBlue with its Logan Airport rival Delta, who also offers a basic economy fare that allows passengers to bring a carry-on bag.

When JetBlue first introduced basic economy fares in 2019, the fare included a carry-on bag. That perk was eliminated in early 2021 .

"Carry-on bags are an important part of travel to customers, and when presented with a choice between JetBlue’s award-winning service and another carrier’s basic offering, we want JetBlue to be the easy winner," Marty St. George, JetBlue's president, said in a news release.

"This is a win-win as we improve the customer experience and keep JetBlue competitive in our industry," St. George said.

The move comes as ultra-low-cost carriers adjust their product offerings for customers, shifting toward more upfront pricing.

Last month, Frontier Airlines introduced a new "economy" bundle, which includes a carry-on bag and seat assignment, which starts at $30 more than the base fare.

United Airlines still prohibits its basic economy travelers from bringing full-size carry-on luggage that fits in overhead bins.

American Airlines passenger tracks missing luggage to homeless encampment

HOLLYWOOD (WKRC) - An American Airlines passenger tracked her missing luggage to a homeless encampment in Hollywood.

According to KNBC, American Airlines passenger Aunny Grace is demanding answers from the airline company after her luggage ended up in a homeless encampment. Per the station, Grace's flight from Dallas Airport on May 29 was delayed.

"American Airlines left thousands of people stranded in the airport overnight for days, actually,” Grace told KNBC.

Grace told the station Tuesday that she spent the night at the airport and caught a flight home to Hollywood Burbank Airport the next day. Although Grace knew her luggage would be delayed, she was left perplexed by what happened next, according to KNBC.

“When the carrier called me, he said he was at my house. I looked and I saw my AirTag twinkling down Western Avenue very slowly, like no direction, really," Grace told the outlet. "I knew intuitively something was wrong. Something was way off."

According to the station, the wrong suitcase was delivered five days later. Tracking the Apple AirTag located inside her luggage, Grace was able to locate the bag at the homeless encampment.

"Sometime between midnight and 7 a.m., my bag wound up in Homeless Town Hollywood. I'm just crying, grabbing my stuff," Grace told KNBC. "I had jewelry, medicine, bags I bought from Bali in Peru. My toiletry bag was flipped upside down, completely empty. Makeup bag, empty. This homeless man just ransacked through my stuff."

Grace told the outlet that a homeless man informed her that he had brought the bag down the street. She told KNBC that she wanted to know how her luggage went from the Burbank Airport to a homeless encampment.

During her search, Grace told the station's reporters that she noticed other bags with American Airline tags on them at the encampment. She also filed a report with the airport police, claiming the section with delayed luggage is not in a secure area.

“Anyone could walk by and just grab bags, one pick-up one after the other. There were hundreds of bags out in the open, away from eye shot of the office,” Grace told the outlet.

American Airlines reached out to Grace and offered to reimburse up to $1,700 for her lost items. Grace claims the offer was well below the $6,300 value of her items, however, according to KNBC.

"We strive to ensure that our customers’ checked luggage and other items arrive at their destinations on schedule and in their original condition. We are investigating what occurred here and in the meantime, a member of our team is in contact with the customer to apologize and resolve the issue," American Airlines said in a statement obtained by KNBC.

Grace told the station that she wanted answers from American Airlines, saying she didn't want any other travelers to experience the headache she has.

“It's going to keep happening until someone takes responsibility. This has to be placed on the responsibility of the airline,” Grace told KNBC.

Due to her experience, Grace told the outlet that she chose to drive across the country to visit family in Boston.

The Burbank police told KNBC that they have Grace's report, but according to the station, it is the responsibility of the airline carrier to ensure passengers' items are delivered.

JetBlue To Grant A Free Carry-On With Basic Economy Fares Starting This September

• JetBlue's Blue Basic fare now includes one carry-on bag, matching American and Delta's offerings with basic fares.
• Passengers with the Basic Blue fare are last to board but may choose the Blue fare for earlier boarding and more benefits.
• Recent changes at JetBlue include bringing back carry-on bags for Blue Basic fares, a CEO change, and fleet transitions to the Airbus A220.

Starting this fall, passengers flying on JetBlue's Blue Basic fare will be able to take one carry-on bag on flights.

Carryon bags are back

Twelve years ago, Delta Air Lines became the first American carrier to introduce a basic economy fare. Five years later, American Airlines and United Airlines followed suit. The goal was to create a fare offering more competition to low-cost carriers like Spirit Airlines and Frontier Airlines.

JetBlue has its own basic economy product called Blue Basic. Passengers flying on the airline's lowest fare are not eligible to take a carry-on bag on board, but only a personal item that fits under the seat. From September 6th, this will change. JetBlue announced earlier today that its Basic Blue passengers will be entitled to one carry-on bag in addition to their personal items.

By making this move, JetBlue can match American and Delta's offerings, which include carry-on bags with basic fares. Marty St. George, who recently returned to JetBlue as president, said the airline hopes to remain competitive.

Carry-on bags are an important part of travel to customers, and when presented with a choice between JetBlues award-winning service and another carriers basic offering, we want JetBlue to be the easy winner. We're always looking for ways to evolve our offering in response to customer preferences."

It is important to note that passengers with the Basic Blue fare are the last to board, and overhead bin space is subject to availability on any flight. If passengers want to board earlier and have free advanced seat selection, the airline's second-lowest fare, Blue, is the perfect option. The Blue fare also includes no cancelation or change fees and general boarding.

Three years ago, JetBlue removed carry-on bags from the Blue Basic fares. The airline had said in an internal memo that removing the carry-on allowance was a way to set the Blue Basic price apart. Now, it is evident that the airline has seen the value of carry-ons and has reverted its decision.

Recent changes

Since the court ruling that JetBlue would not be able to acquire Spirit Airlines, the airline has been on a marching path forward and making changes. In recent months, it has had a CEO change and brought Marty St. George back as President. JetBlue has also announced future fleet plans and has taken several steps toward expansion.

Earlier this year, JetBlue said it would begin phasing out its Embraer E190 and E195 aircraft and opt to move forward with the Airbus A220. Earlier this week, Simple Flying reported that from April 2025, JetBlue will no longer operate Embraer aircraft from John F. Kennedy International Airport in New York.

JetBlue Planning To Shift All Embraer E190 Operations At New York-JFK To Boston Before Retirement

The Airbus A220 has been Embraer's main rival in the aircraft market. Following the success of its E-Jets, Embraer developed the E2 family, which includes the E190-E2 and E195-E2. However, neither of the latest-generation jets operates in the US. JetBlue's A220s have 140 seats, slightly more than the E195-E2s' capacity of 132 passengers. JetBlue has added more since its first order for A220s and will operate a fleet of 100.