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Plan a trip by phone.

RTA Travel Information Center You can get travel information from the RTA Travel Information Center by calling:

1 (312) 836-7000

• The center is open from 6am to 7pm, Monday thru Saturday.
• For faster service, be ready to give your starting point and destination and the day and time at which you wish to travel.

Related information

• Routes/schedules
• Fare information

Amtrak Guide

By train travelers for train travelers.

View the list of Amtrak routes to explore popular stops and stations, schedule highlights and helpful tips from train travelers. Looking for a route with great scenery? View the list of the top 10 most scenic Amtrak routes to start planning your trip.

This website is reader supported and not affiliated with Amtrak. We may earn a small commission from links on this page. For current schedules and ticket prices, visit Amtrak.com .

• Acela Express
• Amtrak Cascades
• Berkshire Flyer (summer weekends only)
• California Zephyr
• Capitol Corridor
• Capitol Limited
• Carl Sandburg
• City of New Orleans
• Coast Starlight
• Empire Builder
• Empire Service
• Ethan Allen Express
• Heartland Flyer
• Illinois Zephyr
• Lakeshore Limited
• Lincoln Service
• Missouri River Runner
• Northeast Regional
• Pacific Surfliner
• Pennsylvanian
• Pere Marquette
• San Joaquins
• Silver Meteor
• Silver Star
• Southwest Chief
• Sunset Limited
• Texas Eagle
• Valley Flyer

Amtrak Routes by State

• View the list

Amtrak Routes by Region

• East Coast Amtrak Routes
• West Coast Amtrak Routes
• Midwest Amtrak Routes
• New England Amtrak Routes

More Information

• Amtrak routes with sleeper cars
• 5 best Amtrak sleeper car routes
• 8 best Amtrak cross-country trips
• 25 unique Amtrak stops to plan a trip around
• 5 most scenic Amtrak routes on the East Coast
• 10 best places to start a train trip in the United States
• The best long-distance Amtrak route to ride in each month of the year

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How to Make Amtrak Reservations

Last Updated: February 5, 2021 References

wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To create this article, 9 people, some anonymous, worked to edit and improve it over time. There are 10 references cited in this article, which can be found at the bottom of the page. This article has been viewed 62,578 times.

With gas prices making car travel more expensive, and enhanced security measures and additional fees causing people to think twice about flying, train travel is an ideal option for many. Outside of local commuter routes, the National Railroad Passenger Corporation, known as Amtrak, is the provider of railway travel in the United States. [1] X Trustworthy Source USA.GOV Official website for the United States federal government Go to source There are many ways to search for reservations and book tickets. Make Amtrak reservations online, on the phone, or at a station after you have researched routes and schedules.

Community Q&A

• Consider joining the Amtrak Guest Rewards program. [10] X Research source By signing up for Amtrak's loyalty program, you can be eligible for discounts and savings. You will also have the opportunity to collect points as you travel, earning points towards free trips. Thanks Helpful 0 Not Helpful 0
• Try to reserve early. Many trains sell out quickly, especially during the holidays and in the summer. Book as early as you can to avoid missing your preferred travel dates and times. Thanks Helpful 0 Not Helpful 0
• If you are going to make reservations in person, get to the station early. Some stations might only have one or two agents on duty and they will have other customers to assist, as well. Thanks Helpful 1 Not Helpful 0
• Be sure to pay on time. If you make a reservation without paying for the ticket, Amtrak will cancel the reservation after a week. It is best to pay for the ticket at the time of reservation, if possible. Thanks Helpful 4 Not Helpful 3

Things You'll Need

You might also like.

• ↑ https://www.usa.gov/federal-agencies/national-railroad-passenger-corporation
• ↑ https://www.amtrak.com/contact-us/helpful-links-and-phone-numbers.html
• ↑ https://amtrakguide.com/routes/
• ↑ https://www.amtrak.com/planning-booking/tickets-reservations/guide-to-fares.html
• ↑ https://www.amtrak.com/everyday-discounts
• ↑ https://www.amtrak.com/how-to-receive-pick-up-tickets
• ↑ https://www.amtrak.com/quik-trak-ticketing-kiosk
• ↑ https://www.amtrak.com/eticketing-your-ride-is-just-a-barcode-away
• ↑ https://www.amtrak.com/guestrewards/home
• http://www.amtrak.com/train-routes

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Amtrak cheap train tickets and best schedules

Find amtrak low-priced train tickets and convenient timetables easily, frequently asked questions, what are the most popular amtrak routes.

• The most popular Amtrak routes include the Northeast Regional, Acela Express, California Zephyr, Coast Starlight, and Empire Builder. These routes cover scenic landscapes and key cities, offering a diverse travel experience.

Are there specific documents or requirements for Amtrak trips crossing international borders?

• When traveling with Amtrak across international borders, passengers will need to carry a valid passport, visa (if required), or other necessary travel documents. Each country may have specific entry requirements, so it's advisable to check the official travel advisory and immigration websites for the respective countries in advance of the trip.

Can passengers bring bicycles or sports equipment on Amtrak train?

• Yes, passengers are allowed to bring bicycles and sports equipment on Amtrak trains.

What are Amtrak's safety protocols and standards?

• Amtrak prioritizes passenger safety and adheres to stringent safety protocols and standards. These measures encompass various aspects such as equipment maintenance, employee training, emergency preparedness, and compliance with industry regulations. These efforts are designed to ensure a secure and comfortable travel experience for all passengers.

Are there any discounts or loyalty programs available?

• Amtrak offers various discounts and loyalty programs such as the Amtrak Guest Rewards program, student discounts, senior discounts, and military discounts. Keep an eye out for promotional codes and special offers as well.

What are the benefits of using Amtrak for business travel?

• Amtrak offers numerous benefits for business travel, including spacious seating, onboard Wi-Fi, ample legroom, and quiet work areas. Additionally, the ability to avoid traffic and navigate major cities conveniently makes Amtrak an ideal choice for seamless business travel.

Can you pick up 'will call tickets' at the station?

• Yes, Amtrak allows passengers to pick up 'will call tickets' at the station as long as they provide proper identification and the credit card used to purchase the ticket. This convenient option offers flexibility for travelers.

How can I find the schedule for a specific Amtrak route?

• To find the schedule for a specific Amtrak route, visit the official Amtrak website or use the Amtrak app. You can input your departure and arrival cities, as well as travel dates, to view the schedule and availability.

Is there food and beverage service available for purchase on Amtrak?

• Yes, Amtrak provides food and beverage service for purchase, offering a variety of dining options to passengers.

What amenities are available on Amtrak?

• Amtrak offers a range of amenities including comfortable seating, spacious luggage storage, dining cars, restrooms, and free Wi-Fi.

What facilities are available for passengers with special needs?

• Amtrak provides a range of facilities for passengers with special needs, including accessible seating areas, restrooms, and sleeping accommodations. In addition, they offer priority boarding and station assistance to ensure a smooth and comfortable experience. Passengers can request assistance when booking their tickets, and onboard staff are available to provide support throughout the journey.

Are there group discounts or special rates?

• Yes, Amtrak provides group discounts and special rates for parties of 20 or more, making it a cost-effective option for group travel and events.

What are Amtrak's policies regarding travel interruptions and delays?

• Amtrak has established policies to address travel interruptions and delays. These policies are designed to ensure the safety and satisfaction of passengers. Detailed information about Amtrak's policies on travel interruptions and delays can be found on their official website or by contacting their customer service.

How many total passengers fit on a Amtrak train?

• The total passenger capacity on an Amtrak train may vary depending on the specific train model and route, accommodating a significant number of travelers.

What are the pricing tiers for Amtrak tickets?

• Amtrak offers a variety of pricing tiers, including Saver, Value, Flexible, and Premium. Each tier provides different levels of flexibility and amenities to cater to the diverse needs of travelers.

Does Amtrak have any affiliations with travel organizations or clubs?

• Yes, Amtrak has affiliations with various travel organizations and clubs, providing benefits such as discounts and special offers to members. Examples include affiliations with associations like AAA and Veterans Advantage, which can provide exclusive savings and perks for Amtrak travel.

What are the guidelines and fees for bicycle transport and sports equipment on Amtrak?

• Amtrak has specific guidelines for bicycle transport and sports equipment, and fees may apply. It is advisable to check with Amtrak for detailed information.

How does the Amtrak e-ticket work?

• The Amtrak e-ticket is a convenient electronic ticketing option. After purchasing a ticket, you'll receive an email with the e-ticket. Simply present the e-ticket on your mobile device or print it out to board the train.

Are there special rates or services for students and young travelers?

• Yes, Amtrak offers special rates and services for students and young travelers, providing discounted fares, amenities, and convenient travel options, catering to the unique needs of this demographic.

Does Amtrak offer a rewards or loyalty program?

• Yes, Amtrak offers a rewards program called Amtrak Guest Rewards. It allows members to earn points for Amtrak travel and other purchases, which can be redeemed for free Amtrak tickets, hotel stays, and more. The program offers tier levels with additional perks for frequent travelers.

What amenities, facilities, and services are available to passengers traveling with infants and toddlers?

• Amtrak offers accommodations for passengers traveling with infants and toddlers, including spacious seating, accessible restrooms, and convenient onboard services.

Are there special routes or services available during major holidays and peak seasons?

• During major holidays and peak seasons, Amtrak offers special routes and services to accommodate increased travel demand. These special routes may include additional trains and expanded service to popular destinations. It's advisable to plan and book tickets in advance to secure your travel during these busy periods.

Can passengers travel with pets on Amtrak?

• Passengers can travel with small cats and dogs on Amtrak trains. This service is available on most routes, and pets must be carried in an approved pet carrier. Service animals are also welcome on board.

Do you need an ID for train, and is it possible to travel without one?

• Yes, a valid government-issued photo ID is necessary for train travel with Amtrak. It's not possible to travel without one, as the ID is a mandatory requirement for ticketing and boarding purposes.

Can Amtrak accommodate large groups or private bookings?

• Absolutely, Amtrak can accommodate large groups and private bookings, offering flexible seating arrangements, onboard amenities, and the option to reserve entire train cars, ensuring a customized and convenient travel experience for groups.

How does Amtrak handle special requests like extra luggage?

• Passengers with extra luggage must inform Amtrak ahead of time and may be subject to additional fees for excess baggage.

What are the luggage allowances and restrictions on Amtrak?

• Amtrak allows passengers to bring up to four pieces of luggage. Carry-on items must not exceed 50 lbs and checked baggage must not weigh more than 50 lbs per item.

Does Amtrak provide in-transit entertainment options like movies or music?

• Amtrak offers in-transit entertainment options, including movies, music, and more, to enhance the travel experience for passengers.

Does Amtrak offer gift cards or travel vouchers?

• Yes, Amtrak offers gift cards, which can be purchased online or at select retailers. These gift cards can be used for purchasing Amtrak tickets, onboard services, and more, making them a convenient option for gifting the experience of train travel. Additionally, Amtrak occasionally offers travel vouchers for certain promotions or compensation.

How does Amtrak handle customer complaints and feedback?

• Amtrak takes customer complaints and feedback seriously. You can lodge a complaint through their website, or by calling their customer service number. They strive to address and resolve issues promptly, using feedback to improve the overall experience for passengers.

Do you have to print your Amtrak ticket?

• No, you do not need to print your Amtrak ticket. Electronic tickets are available and can be easily accessed via the Amtrak mobile app or by using the eTicket option on the Amtrak website, providing a convenient digital ticketing experience.

Can passengers access streaming services on board?

• Yes, passengers can access popular streaming services on board Amtrak trains, ensuring entertainment throughout the journey.

Are there any packages or options for digital nomads or those traveling for work?

• Amtrak provides flexible ticket options and promotional packages suitable for digital nomads and business travelers. These offerings include Wi-Fi access, quiet workspaces, and comfortable seating, catering to the needs of individuals who work while traveling.

How can I book a ticket for Amtrak?

• To book a ticket for Amtrak, visit their official website, use the Amtrak mobile app, call their reservation line, or visit a staffed station. Online booking is convenient and allows you to view schedules and ticket prices.

Does Amtrak offer services for special events like festivals, concerts, or sports events?

• Yes, Amtrak often offers services tailored to special events like festivals, concerts, or sports events. These services may include special event packages, enhanced train schedules, and promotional deals to provide convenient and affordable travel options for attendees. Keep an eye on Amtrak's website for specific event-related offerings.

What are the requirements and guidelines for bringing pets on board?

• To bring a pet on board Amtrak, passengers need to book a ticket for the pet and adhere to specific guidelines such as pet size, carrier requirements, and providing valid health certificates. It's advisable to check the specific pet policy for the route and train service.

How can I plan a trip with multiple Amtrak routes?

• Planning a trip with multiple Amtrak routes is easy with the Amtrak website or app. Simply input your starting point, destination, and desired travel dates to explore connecting routes and create a seamless itinerary.

How can I contact Amtrak customer service?

• To contact Amtrak customer service, you can reach out through their website, call their customer service number, or engage with them on social media platforms. For any inquiries regarding train schedules, reservations, or general questions, contacting Amtrak customer service is the best way to seek assistance.

What are the policies regarding bringing personal food and drinks on board the train?

• Passengers are welcome to bring personal food and drinks on board the train, with the exception of alcoholic beverages.

Amtrak accepts which payment methods?

• Amtrak accepts various payment methods including major credit cards like Visa, MasterCard, American Express, Discover, and Diners Club. Additionally, you can use debit cards, gift cards, and Amtrak travel certificates to make payments.

Are there special accommodations or services for senior citizens?

• Amtrak provides special accommodations for senior citizens, including discounted fares, accessible seating, and assistance with boarding and luggage handling to ensure a comfortable and convenient travel experience.

Do you need an ID to get on the train?

• Yes, passengers are required to have a valid government-issued photo ID, such as a driver's license or passport, when boarding an Amtrak train. The ID will be checked during ticketing, so it's essential to have it on hand.

How does Amtrak handle delays and cancellations?

• Amtrak has established protocols to handle delays and cancellations effectively. The company is committed to keeping passengers informed and ensuring the smooth handling of any disruptions. For detailed information on how Amtrak manages delays and cancellations, it is recommended to visit their official website or reach out to their customer service.

What health and hygiene measures does Amtrak follow?

• Amtrak follows rigorous health and hygiene protocols, including regular cleaning and disinfection of trains, stations, and high-touch surfaces.

Does Amtrak offer any premium features like extra legroom or movies?

• Amtrak provides premium features such as extra legroom and movie screenings, allowing passengers to enjoy added comfort and entertainment.

How are passengers compensated or assisted in the event of unexpected delays?

• Amtrak provides assistance and compensation to passengers in the event of unexpected delays. The specific details of compensation and assistance can be obtained by contacting Amtrak directly or by visiting their official website. They aim to ensure that passengers are supported and informed throughout any unexpected delays or disruptions.

What are some common issues faced by Amtrak customers, and how are they resolved?

• Common issues faced by Amtrak customers include delays, reservation problems, and onboard experience concerns. These are typically addressed through efficient communication with passengers, proactive updates, and working to find suitable solutions that prioritize customer satisfaction.

Does Amtrak offer travel insurance options?

• Amtrak does offer travel insurance options for its passengers to provide peace of mind and protection. Travel insurance can be purchased to cover trip cancellations, delays, and medical emergencies. It's advisable to review the specific terms and conditions of the insurance policy before making a decision.

Do senior citizens get any discounts or special rates?

• Yes, senior citizens are eligible for discounted fares and special rates when traveling with Amtrak, making it an affordable and convenient option for seniors.

Does Amtrak offer corporate accounts or services for business travelers?

• Yes, Amtrak offers corporate travel programs, where businesses can create accounts to manage bookings, access special fares and incentives, and streamline their employees' travel arrangements effectively.

Do infants have special discounts on train tickets?

• Unfortunately, Amtrak does not offer specific discounts for infants on train tickets. However, children under two years old typically travel for free when not occupying a seat, as part of the standard policy.

Can I cancel or change my Amtrak train ticket?

• Yes, you can cancel or change your Amtrak train ticket. The rules may vary based on the type of ticket purchased, so it's recommended to review the specific fare conditions and refund policies before making changes.

What is Amtrak schedule?

• The Amtrak schedule refers to the timetable of train departures and arrivals for various routes. This includes information on train numbers, departure times, arrival times, and travel durations, allowing passengers to plan their journeys effectively.

What are the policies for traveling with children on Amtrak?

• Amtrak has policies in place to ensure a family-friendly travel experience. These policies encompass guidelines for infant and child ticketing, onboard amenities, and safety measures to accommodate young travelers and their families.

Are there charging ports, Wi-Fi, and bathrooms on Amtrak?

• Yes, Amtrak trains are equipped with charging ports, Wi-Fi, and clean bathrooms for passenger convenience.

How can customers benefit from regular travel with Amtrak?

• Regular Amtrak travelers can benefit from the Amtrak Guest Rewards program, which offers points for every dollar spent on Amtrak travel. These points can be redeemed for free Amtrak tickets, upgrades, hotel stays, car rentals, and retail and dining gift cards. Additionally, frequent travelers may qualify for tier status with exclusive benefits.

How accessible are Amtrakes for passengers with mobility issues?

• Amtrak is dedicated to making train travel accessible for passengers with mobility issues. They offer accessible seating, restrooms, and sleeping accommodations on many of their trains. Additionally, they provide priority boarding and assistance at stations for those in need of support. Amtrak strives to ensure a comfortable and inclusive experience for all passengers.

Amtrak reviews and rating

3.5 stars from 1643 reviews

Amtrak contact

• [email protected]
• +1 215-856-7924
• https://www.amtrak.com/home.html
• 60 Massachusetts Ave NE Washington, DC 20002-4285

All you need to know about Amtrak

All about amtrak.

Amtrak is a train company in the US, also known as National Railroad Passenger Company.

It started in 1971 serving only some cities in the country.

Nowadays, it travels to more than 500 destinations in the United States and Canada.

The company covers 46 American states and three Canadian provinces.

It offers comfortable train stations, where the passengers can waiting to board the train.

The company always cares about the customer experience during and before a trip. For this reason, travelers can count on Amtrak Customer Service, to help with any issue.

There is also a reward program where the passengers receive points per travel and then can get a discount. It calls Amtrak Guest Rewards.

At Trainbuster, you can find all information about your train journeys.

Like Amtrak train schedules and rates, stations, cheap Amtrak tickets, and much more.

After you choose the best ticket for your trip, you can buy an Amtrak ticket directly on the company's website.

Popular Destinations

The most popular Amtrak destinations are

Amtrak Seattle

Amtrak Sacramento

Amtrak Boston

Find all destinations in the USA and Canada.

Amtrak Train Routes

The company has 30 routes across the United States.

These train routes are segmented by regions.

In the Midwest, there are 13 train routes.

In the South region, there are seven routes.

In the Northwest area, the company has 3 train routes.

In the West region, there are seven train routes.

In the Northeast region, there are 17 train routes.

The main routes are

Coast Starlight

Acela Express

Pacific Surfliner

Find the others train routes in your area.

Amtrak Schedules

Where can i find amtrak schedules.

TrainBuster is a modern tool that helps you to find the best train schedules for your next trip.

Besides the Amtrak train schedules, you can find cheap Amtrak ticket, stations, and routes.

So, if you are looking for more details about Amtrak train ticket, TrainBuster is the right place.

How to buy Amtrak Tickets?

There are many ways to get an Amtrak train ticket.

You can buy using online and offline channels.

All of them are fast and easy.

Buying an Amtrak Ticket Online

You can buy a train ticket any time at Amtrak.com.

Buy online is the quick and comfortable way to get your ticket.

The website accepts payments by valid credit or debit card.

Like American Express, MasterCard, Visa, Diners Club, JCB, China Union Pay, and Universal Air Travel Plan.

After you finished the purchase, you will receive a confirmation email with all the details about the trip.

Buying an Amtrak APP

You can download the mobile app on your smartphone or tablet and looking for your train travel.

The App is available on AppStore , and  GooglePlay .

You also can pay using a credit card.

Buying on Amtrak Phone

If you want to get information and buy a train ticket by the Amtrak phone number, you should call the company.

Call Amtrak contact: 1-800-872-7245.

This option is available 24 hours a day.

For TTY service, please call 1-800-523-6590.

Amtrak Travel Agent

There are many qualified travel agents across the US selling Amtrak Ticket.

The payment can be made by a credit card, debit card or cash.

If you prefer this option, you should look for the nearest travel agent around your city.

Find Travel Agent

Onboard Amtrak Train

You can buy a train ticket onboard on most train travels.

However, only full fare are available.

Usually, passengers find higher fares when they've bought it onboard.

In most circumstances, you should buy a ticket before you board a train.

Ticket at the Station by Amstral Staff Agents

Each Amtrak Station has a team who helps and selling train tickets for passengers.

The staffed stations accept cash, debit cards, and credit cards.

It does not accept traveler's cheques or money orders.

Ticket agents accept only valid and signed cards.

The signature on the back of the card must match the name on the ticket or charge form.

Credit and debit cards are accepted only for the amount of the sale.

It is necessary identification when you are using a credit or debit card.

Amtrak Quik-Trak Kiosk

Quik-Trak is a quick self-service option to print the train ticket before your trip.

If you have booked and paid for your tickets online, you can pick up and print out your train tickets from a kiosk.

It is available for all passengers who paid their tickets at Amtrak's website.

To print your ticket, you must use the credit card in the kiosk and put your reservation number.

It's also available to make new reservations direct at the kiosk.

You may find Quik-Trak kiosks in most Amtrak stations.

Amtrak Fares

How much is amtrak train tickets.

There are a variety of prices on the same trip, which depends on some factors as distance, type of train, and kind of ticket fare.

Travel Distance

How far is the travel more expensive will be the train ticket fare.

Types of Trains

Amtrak offers three kinds of seating accommodations that change directly on ticket fares.

The three categories are coach class, business class, and first class.

The last one is exclusive on Acela Express Trains Routes.

Kinds of Amtrak Ticket Prices

There are three ticket fares options.

Amtrak Saver Fares

This fare is the cheapest.

Despite the economy, saver fares are non-refundable but can be rescheduled.

Amtrak Value Fares

A little more expensive than the previous option above.

Value fares offer many refund options.

The train ticket can be fully refundable.

To get your refund, you must request the cancellation up to 48 hours before the departure time.

In the case of canceled less than 48 hours prior the departure time, the passenger must include a 20% refund fee.

Amtrak Flexible Fares

This ticket fare option is entirely refundable and doesn't apply any refund fee.

Besides that, the flexible fare can be rescheduled without charge too.

This type of fare is accessible on most trains and buses. Also, the number of seats available on each service is limited.

Amtrak Discounts

How to get a cheap amtrak tickets.

You can get the cheap Amtrak ticket when you buy the saver fare.

How to Get a Discount on Amtrak?

There are special discounts for some groups of passengers like children, students, elderly and others.

Another way to get a reduced price on train ticket is through Amtrak discount code.

The company offers an Amtrak promo code on the website during some sales campaign.

Amtrak Discount for Seniors

Passenger above 65 years old receives 10% OFF on Amtrak train ticket.

It is necessary to show an ID to prove the passenger age.

Amtrak Children Discount

Child up to 12 years old get 50% OFF the standard adult fare.

Children cannot travel alone. An adult must accompany them.

Amtrak Student Discount

Students between 13 to 25 years old may receive 15% OFF on Flexible and Value Fares.

To get this offer, they must present a student identification.

Military Discount

Every U.S. military and their families can get 10% OFF.

Presenting the document is necessary.

Amtrak Ticket Discount for Person with disabilities

Disability person can travel with someone, and both can get 15% OFF on their tickets.

Amtrak Booking Early Discount

Book your train travel at least 14 days before the journey, and get 20% OFF on regular adult fare.

The deals above are available in the whole country.

Amtrak is also offering an exclusive discount on some the train routes.

Find your train route and get more ticket discount fare.

Amtrak Ticket Cancellation and Exchange

How to cancel an amtrak ticket.

If your ticket was bought online on the website, you must log into your Amtrak.com account.

Inside the Amtrak's site, there is an area to cancel a trip.

If the train ticket was bought in other channels, you could do it on Amtrak's website too.

To do this, you must have the reservation number and the email address or phone number used during the purchased. With both information, you should click on "Modify Trip" on Amtrak.com.

It is necessary to request the cancel at least 24 hours before the board time.

The company can apply a cancellation fee.

Before canceling your ticket, check if your ticket fare allows modifications for free.

Find more details about Cancellation Policy

How to Change an Amtrak Ticket?

Amtrak has a simple process to make a change on a reservation.

You can do it through the website, Amtrak App or Station anytime.

If the train ticket was booked online at Amtrak.com , you could change online.

If you are logged into the website, you can start the changing process through the site.

Everyone who made a reservation as a visitor on Amtrak site should give details to make any changes.

These details are ticket number, phone number, and email address.

After reporting this data, the changing can be done at Amtrak.com.

If you prefer to change your reservation using Amtrak App, you can do it by selecting the button "Change your reservation option."

Note, if you do not see the change button, your reservation can not have the alteration.

Get in contact with the company for more details

The company does not charge changes fee.

Amtrak Ticket Refund

Does amtrak refund tickets.

Yes, Amtrak refunds tickets. However, the company charges a cancellation fee.

The fee has a minimum of $5.00 and the maximum $250.00 per transaction.

How to Refund an Amtrak Ticket?

Refunds will be determined for the total fare paid for each journey.

Check each possibility of refunds.

Acela Express First Class and Acela Business Class

When canceled before the departure time, the ticket is fully refundable without a fee.

In a case of the cancellation after the departure time, the ticket is refundable less a 20% refund fee.

Acela Express Business Class

Refund rules have variations according to the fare paid.

Value Fares

This type of fare is refundable up to 48 hours before the departure time.

Plus a 20% fee if refunded less than 48 hours.

Flexible Fares

This fare is entirely refundable and doesn't have any fee.

Sleeping Accommodations

In this case, it is important to request the cancellation of 15 or more days before the departure date.

If the cancellation is requested 14 days fewer the travel time, the ticket is not refundable.

However, the value paid can be applied to an eVoucher that can be used for future trips.

How to Get Refunds from Amtrak Ticket?

You can get your refund using the website or Amtrak App, by phone, directly on Amtrak Station or sending a mail.

Amtrak Phone: You should call 1-800-USA-RAIL (1-800-872-7245).

Amtrak Station: You can request the refund on ticket office.

Mail: Another option is to send the original via certified mail to:

Amtrak Refunds

30th St. Station

2955 Market Street

Philadelphia, PA 19104-2898

More information about Amtrak Refund.

Amtrak Baggage

How much luggage is allowed on amtrak.

Travelers are allowed to bring up to two personal baggage.

In a case of the traveler who carries only one item, the size must be 12 kilograms or 25 pounds and 14 x 11 x 7 inches for each one.

Everyone who carries on two items, the baggage size of them must be 23 kilograms or 50 pounds and 28 x 22 x 14 inches each one.

For more details about baggage policy

How much is excess baggage fee on Amtrak?

The excess baggage fee is U$ 20.00 per item above the quantity and size limits.

All charges will be received at the train station, before the boarding time.

Does Amtrak Check Baggage?

Most of Amtrak trains and stations check luggage.

Before you take a trip, check if your train and stations accept check baggage.

It's essential has checked baggage at least 45 minutes prior your train departure.

Amtrak Train Status

If you want to know what is the status of your train, you can check at www.amtrak.com.

There is a Train Status area, where you can search your train and find the status.

Amtrak Train Station

There are several train stations across the US, where you can wait and board on the train.

Most of them offer waiting room, snack bars, toilets and some stores.

The most popular are:

Amtrak Penn Station

Address: 8th Avenue and West 31st Street, New York, NY 10001

Boston Amtrak Station

Address: 700 Atlantic Ave, Boston, MA 02110

Portland Amtrak Station

Address: 800 NW Sixth Avenue, Portland, OR 97209-3789

Find the Amtrak Station Near you

Amtrak Features

Amtrak has modern, comfortable and safe trains.

During the train trips, passengers can find some amenities to improve the trip experience.

- Wide Seats

- Extra legroom

- Inpidual read light

In a long-distance journey, dinners and cafe cars, and sleeping car are available.

Amtrak Pets

Does amtrak allow pets.

The company allows little cats and dogs in their trains if these pets have weight up to 20 pounds.

The train ticket fare is U$ 25.00 for each pet.

To make a reservation to your pet, call 1-800-872-7245 or visit a staffed station.

During an Amtrak Trip

Does amtrak have wifi.

Amtrak has Wifi available on some trains and stations across the US.

Does Amtrak Have Food?

Amtrak trains have food, but the options of meals are related to the kind of travel.

Short-distance trains the food service is available in the Cafe Car.

Medium-distance trains offer food service in the Lounge Car.

In both cases, Amtrak selling carry-out style foods;

Like pizza, snack, sandwiches, and beverages, like liquor, wine, and beer.

Long-distance trains include a full-service dining car.

This type of train serves breakfast, lunch, and dinner prepared on board.

Does Amtrak Serve Alcohol?

Yes, it serves alcohol beverage.

There are available for sale as liquor, wine, and beer.

Does Amtrak Have a Smoking Car?

No, Amtrak doesn't have a smoking car.

Smoking is not allowed in Amtrak Train.

Including an electronic smoking device, like electronic cigarettes.

Does Amtrak Have Beds?

Beds or sleeping accommodations are available in long-distance routes.

Amtrak offers two options of sleeping accommodations, as a Superliner and Viewliner.

Both of them has bedrooms and private and public bathrooms and showers.

How to Find a Rail-Savy Travel Agent to Book Your Amtrak Travel

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48 Comments

Need agent near Santa Rosa Ca to help make train reservations. Thank you

Beverly, I fear I may have missed your email, for which I apologize.

These days, travel agents charge a fee for their services and it may not be necessary. Where will your train trip take you? If it’s within the U.S., you can be confident in going straight to Amtrak Reservations (800-USA-RAIL) and the cost will be less because there is no fee. If it’s a trip that requires booking trains in Canada, the toll-free number is 1-888-842-7245), if international, call Railbookers at 888-829-3040. I hope this helps.

We are planning on traveling by train from San Francisco to New Hampshire. Do you know a rail-savvy agent in my area? Thank-you in advance for your help.

Dottie, Sorry for the delay in responding to your request. Contact Jessica Green at 1-800-639-3706. She’s very busy and may not be able to help, but tell her I referred you. Jim

looking for train agent to help get from Rome to Amsterdam

Contact Railbookers. They have an office in Los Angeles.

we need recommendations for seattle area agent to book coast to coast travel. amtrak website is hard to navigate.

I sent you a name. Let me know if you didn’t get it.

Well, in the second paragraph you really dropped the ball. The current (June 22) design of the AMTRAK website is horrid. You can’t easily find out what days LD trains actually operate, you can’t see the schedules (Timetables) any more, and if you go as far as entering your DP dates, and you come upon a sold out train, then you can’t just change the date, you have to go all the way back to the start and enter your information again. “The AMTRAK website is ‘very well designed’, you say. NOT!

It’s probably because I use it so frequently. Granted there is plenty of room for improvement.

Wanting to plan a train vacation(U.S.A.) Would love to explore Alaska by train. Looking at month of August 2022

Let me know if you need a good travel agent to set it up.

Hi Jim, I would like your recommendation for a rail savvy travel agent! I live near Houston TX and would like to travel by rail to San Diego and N California to start and hookup with rental cars and hotels.

Call Jessica Green at 800-639-3706. She’s very busy, so tell her I referred you. She’s terrific.

My wife and I are thinking of traveling from Atlanta to San Francisco via Chicago and then traveling back from San Francisco to Atlanta via New Orleans all on Amtrak. Any suggestions or recommendations for any travel agent with Amtrak experience?

Pravin, Yes, call Jessica Green. Her toll free # is 800-639-3706. Tell her I referred you. Jim

Can you offer guidance about Maui?

There are several very good guide books on Maui, but one I do NOT recommend is “Maui Revealed.” It sends you through private property to several of the scenic spots with no respect for local residents. If you’re asking about hotels, I suggest The Mauian, which is affordable and is located on the best beach on this island (Just my opinion, of course.)

I need a ticket from Miami FL to Petersburg va. Help

Call Amtrak reservations at 1-800-USA-RAIL.

Hi Jim. I’m looking to book from Chicago to San Francisco in January 2022. Looks like the http://www.traintravelconsulting.com site is dormant and I can’t find any contact details. Similarly, I can’t find a site for Gateway Travel (Jessica). I wanted to do a little research before calling. Would you mind please sending me a recommendation for someone who can help plan the trip, with advice for stops along the way? Many thanks. Randy.

(I have responded directly.)

I live in Oceanside CA and want to make a train trip this fall from Chicago back home. I have a whole bunch of questions because i’ve never done this before. Any good local travel agents I can talk to? Thank you.

We’ve spoken om the phone. If you have more questions, don’t hesitate to contact me.

Will I save money thru a travel agent,from Columbia SC. to Miami Fla round trip roomett?

I’m looking for a travel agent in the Northridge, California area who can help me book a trip by Amtrak from Los Angeles to Texas as well as car rental and hotel accommodations. I am traveling with someone who blind and has a service dog so I want to make sure things go smoothly. Any recommendations would be greatly appreciated.

I have given you the name of someone I trust implicitly.

Are they any AMTRAK TRAVEL AGENT IN Jacksonville NC ?

I don’t know about Jacksonville, but I suggest you call Jessica at 1-800-639-3706. She is an expert. Tell her I referred you. By the way, I tried t email you and it bounced back.

I know his was written years ago but it is very are to find anyone hat specializes in train vacations.do you still have any connections.

Contact Jessica Green email: [email protected] toll free from the US: 1-800-639-3706 toll free from anywhere: 1-603-336-5444

Tell her I referred you.

My husband and I will be first time train traveling from Los Angeles to Boston and the Boston to Alabama. I would really like some guidance on this trip as I have never booked train travel before. I looked at train travel consulting site and it appears they are just referring to Amtrak site. Could you please recommend an agency that could help me. Thank you Deborah

I have replied directly by email.

Safetravelsgroup.com

Looking for an experienced Train Travel Agent.

We’re traveling this Summer by rail from Sacramento/SF to Chicago. We want accommodations for3 adults and 3 children with Family Bedroom. Can you help us?

The best…

I emailed my recommendation. If you didn’t get it, contact me again.

Hi Jim, I’m also looking and saw you responded recently. May I also get the name of a rail expert?

I’m thinking of going from Rochester ny to fry Myers by train how do I get started how to find good travel sgent

Contact Jessica Green at Gateway Travel email: [email protected] phone: 800-639-3706

If you want to become IRCTC authorized ticket booking agent gives you very good opportunity for becoming IRCTC agent with minimum rate offer. Now if you interested then contact us on given numbers- 9837153069, 9412761496

So very tempting, but I think not.

I had the best time ever at Myrtle Beach

?? I’m delighted for you. ??

I recently had to go from Michigan to Oregon. I hate flying so I chose to take the train. I used Train Travel Consulting at Accent on Travel USA to book my tickets. They were great and were not only able to recommend the best route with the least layover inconvenience out of the three possibilities available, but also were able to push my starting date back a day when I discovered the day before my reserved date that I would be unable to leave on that date.

I highly recommend googling Train Travel Consulting at Accent on Travel USA for anyone planning a train trip. Their website is http://www.traintravelconsulting.com

I couldn’t agree more.

They are the best! They have booked several trips for me, but when I tried to book with them recently, they sent an email saying there services were suspended do to extended illness. They are awesome! Do you have anyone else to recommend?

I’m sorry to hear that. Let me make some inquiries.

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National Public Data confirms massive data breach included Social Security numbers

Social security numbers, names, addresses, email addresses and phone numbers were in the 2.9 billion records within a data breach. security firm pentester.com tool tells you if your data is involved..

National Public Data, which aggregates data to provide background checks, has confirmed it suffered a  massive data breach  involving Social Security numbers and other personal data on millions of Americans.

The Coral Springs, Florida, company posted on its website a notice this week that "there appears to a have been a data security incident that may have involved some of your personal information. The incident is believed to have involved a third-party bad actor that was trying to hack into data in late December 2023, with potential leaks of certain data in April 2024 and summer 2024."

News about the breach first came from a class action lawsuit filed in U.S. District Court in Fort Lauderdale, Florida, and first reported on by  Bloomberg Law . Stolen from National Public Data (NPD) were 2.9 billion records including names, addresses, Social Security numbers and relatives dating back at least three decades, according to law firm  Schubert, Jonckheer & Kolbe , which filed the suit.

NPD said the breached data included names, email addresses, phone numbers and mailing addresses, as well as Social Security numbers. The company said it is cooperating with investigators and has "implemented additional security measures in efforts to prevent the reoccurrence of such a breach and to protect our systems."

National Public Data breach: Why you should be worried about massive data breach and what to do.

Identity protection: How and why to freeze your credit

How to check to see if your Social Security number, data were exposed

Cybersecurity firm Pentester said it got the data and created a tool you can use to see if your information is in the breach – it shows names, addresses, address histories, and Social Security numbers. You will find it at npd.pentester.com .

Because financial institutions use Social Security numbers on applications for loans and credit cards and on investments, having that information that information available to bad actors poses a serious risk, Pentester.com co-founder Richard Glaser said in an advisory on the company website.

He also suggested freezing credit reports. "Names, addresses and phone numbers might change, but your Social Security number doesn't," Glaser said.

Your wallet, explained. Sign up for USA TODAY's Daily Money newsletter.

Data breach: How to protect your credit

NPD also advised consumers to "closely monitor your financial accounts and if you see any unauthorized activity, you should promptly contact your financial institution." Consumers might want to get a credit report and get a fraud alert on their credit file, the company said.

Consumers should do more than that and freeze their credit report, Odysseas Papadimitriou, CEO of personal finance site WalletHub, told USA TODAY. “Placing a fraud alert is not as effective as freezing your report," he said.

"A fraud alert is more of a heads up to lenders, which they can easily ignore. It doesn’t do much in practice," Papadimitriou said. "A freeze, on the other hand, stops fraud in its tracks by preventing identity thieves from opening accounts in your name.”

He and other security experts suggest consumers take that step because the personal data is likely in the hands of hackers.

The class action suit alleges it was cybercriminal group USDoD that accessed NPD's network and stole unencrypted personal information. Then the group posted a database it said had information on 2.9 billion people on the dark web on about April 8, 2024, seeking to sell it for $3.5 million.

Follow Mike Snider on X and Threads:  @mikesnider  & mikegsnider .

What's everyone talking about? Sign up for our trending newsletter to get the latest news of the day

AAA Newsroom

Automotive, Travel, and Traffic Safety Information

Top Labor Day Travel Trends of 2024

Aaa booking data shows alaska cruises, european cities, and tourist attractions are most popular.

WASHINGTON, DC (Aug. 19, 2024) – This year’s record-breaking , blockbuster summer travel season comes to a close with many Americans exploring Alaska by cruise. According to AAA booking data, Seattle is the number one Labor Day weekend* destination, up nearly 30% from last year when it also topped the list. Anchorage and Juneau are also on the top ten list of Labor Day destinations.  

“This is the time of year to go on an Alaska cruise,” said Paula Twidale, Senior Vice President of AAA Travel. “There are fewer crowds compared to earlier in the summer, and if you’re lucky, you might even catch a glimpse of fall colors! It’s no surprise Alaska cruises are sold out this Labor Day weekend.”  

AAA travel experts say if you’re interested in going on an Alaska cruise next summer, the time to book is now to lock in the best rate and ensure you get the type of cabin you want.   

According to AAA booking data, o verall domestic travel over Labor Day weekend is up 9% compared to last year , while the cost to travel domestically is down 2%. Other top Labor Day destinations include Orlando, New York, Boston, Las Vegas, Denver, Chicago, and San Francisco. For many families, Labor Day is the last hurrah before school begins. To make the most of those trips, AAA recommends identifying must-see sights and creating a flexible itinerary ahead of time. “ Trip Canvas is a great free resource for travelers in the planning phase,” Twidale said. “You can find free things to do in Denver or the best museums in New York City .”  

Travelers taking road trips should expect to pay less for gas compared to last year. The national average over Labor Day weekend in 2023 was $3.81. In recent weeks, gas prices have remained steady, hovering around $3.50. Despite the popularity of summer road trips, overall gas demand is down as daily driving habits have changed post-pandemic, preventing pump prices from spiking. Hurricanes hitting the Gulf and affecting regional refineries could cause gas prices to go up as the peak of the season approaches in September. For drivers taking road trips in their electric vehicles, AAA now offers information on the cost of Level 2 commercial EV charging and updates that data weekly .   

International travel over Labor Day weekend is down 4% compared to last year, per AAA booking numbers , while the cost to travel internationally is up 11%. Most of those travelers are heading to Europe. Eight out of the top ten international destinations booked through AAA are European cities. Travelers renting a car abroad should consider getting an International Driving Permit (IDP), which translates their driver’s license information into 10 languages. Some countries – including Italy and Spain – require it. AAA is the only entity in the U.S. authorized by the State Department to issue an IDP.   

  Top Labor Day Destinations  

  Best and Worst Times to Travel by Car over Labor Day Weekend   

INRIX , a provider of transportation data and insights, says car travelers should avoid the afternoon and early evening hours of Thursday and Friday, as those times will be the most congested. Drivers should hit the road in the morning unless they’re leaving on Saturday when the best time to travel by car is in the afternoon. Travelers returning on Sunday and on Labor Day should leave as early as possible to avoid heavy traffic in the afternoon.    

“Drivers should expect the most severe traffic jams before the holiday weekend as commuters mix with travelers,” said Bob Pishue, transportation analyst at INRIX. “Monitoring traffic apps, local news stations, and 511 traveler information services may help drivers navigate around congestion and reduce driver frustration this Labor Day.”  

Source: INRIX  

*Labor Day Weekend   

AAA looked at booking data for Thursday, August 29 through Monday, September 2, and compared those numbers with booking data for that same five-day period in 2023.   

About AAA   

Started in 1902 by automotive enthusiasts who wanted to chart a path for better roads in America and advocate for safe mobility, AAA has transformed into one of North America’s largest membership organizations. Today, AAA delivers exceptional roadside assistance, helps travelers plan their dream vacations and adventures, offers exclusive member discounts and benefits, and provides trusted financial and insurance services – all to enhance the life journey of our 64+ million members across North America, including over 57 million in the United States. To learn more about all AAA offers or become a member, visit AAA.com.  

  About INRIX  

Founded in 2004, INRIX pioneered intelligent mobility solutions by transforming big data from connected devices and vehicles into mobility insights. This revolutionary approach enabled INRIX to become one of the leading providers of data and analytics into how people move. By empowering cities, businesses, and people with valuable insights, INRIX is helping to make the world smarter, safer, and greener. With partners and solutions spanning across the entire mobility ecosystem, INRIX is uniquely positioned at the intersection of technology and transportation – whether it’s keeping road users safe, improving traffic signal timing to reduce delay and greenhouse gasses, optimizing last mile delivery, or helping uncover market insights. Learn more at INRIX.com.