corporate traveller brisbane

Complete Business Travel

Complete Business Travel (CBT) was founded on the vision of delivering a superior customer experience and tailored travel management solutions.  We are a privately owned travel management company passionate about delivering businesses and their employees with superior travel experiences for over 15 years. We share the values of our parent company, BMD Group, that ‘our business is our people’ which also translates to our clients and the tailored travel management solutions we provide them.  Our award-winning reputation for outstanding service exists because we take corporate travel personally. At CBT, we are large enough to do the job and small enough to care.

Complete Business Travel was founded on the vision of delivering a superior customer experience and tailored travel management solutions.

We take your business travel personally.

Achievements

What our clients say…

Reliance Worldwide Corporation

XCoal Energy & Resources

Port of Brisbane

Corporate Traveller's Customer Service Playbook

How we go above and beyond for our customers.

Let us show you how business travel management is effortless with next level service.

Whether you’re an SME managing travel on your own or with another travel management company, if you’re wondering how to save time and money and make travel management easier for all employees, we have the best playbook to achieve this. 

• How business travel is a catalyst for your success

What’s the Corporate Traveller difference?

• Unparalleled service

People or technology? Choose both. 

The right level of service maximises traveller time and business resources.

Travelling for business is an investment for your organisation, regardless of its size. It takes time, money and enormous effort to send your people around the world. Your corporate travel program must provide a seamless experience for travelers and travel managers, while also managing costs and delivering value to your business.

What are the key ingredients that go into developing successful business travel programs?  

Accuracy: Having systems and tools in place to minimize errors and provide visibility into the overall program.

Responsiveness: Being able to quickly and effectively respond to traveler needs, both before and during their trip.

Personalization: Tailoring the program to meet the specific needs and culture of the company, as well as the individual needs of each traveler.

Empathy: Understanding the challenges and concerns of travelers, and designing the program to minimize these.

Efficiency: Having clear and efficient processes in place for booking, managing, and tracking travel.

Optimization: Continuously reviewing and improving the program to ensure that it is meeting the needs of the company and its travelers.

Structure: Having a well-defined and organized program with clear roles and responsibilities.

When all of these ingredients are present, business travel programs can run smoothly and effectively. This can lead to a number of benefits for the company, including reduced costs, increased employee satisfaction, and improved business performance.

The power of outsourcing: How SME businesses can leverage external expertise to provide the rocket fuel for business growth.

When it comes to business growth, you'd be hard-pressed to find anyone who would argue that expert knowledge doesn't matter. So how are companies approaching professional services in a post-pandemic world?

Download the report to learn:

• Are companies bringing expertise in-house or outsourcing
• What are the current trends?
• Making sense of your choices
• A whole lot more!

Download now

In a sea of travel management companies, you might wonder what makes us different. The one key difference is our approach to service. We want every experience, every interaction, every trip to feel simple, worry-free, effortless. Here’s how we do it:

The most knowledgeable corporate travel consultants in the industry!

Many of our travel managers or travel consultants have decades of experience under their belts, which means they understand the ins and outs of the industry. They take the time to know who you are and what you like so that they can provide you with exactly what you need. This expertise comes in particularly handy when something unforeseen pops up, like a delayed flight, and they’ll put their travel magic into play to take the stress off of you.  

Meet the corporate travel management team that makes business travel effortless!

A great travel management company is made up of an amazing team of people. From the dedicated travel consultants to customer success managers, after-hours support to our tech teams and everyone in between. Corporate Traveller customers get the best of the best! 

A perfect combination of people, policy and tech to support travellers 

The word ‘upgrade’ usually sounds like “more expensive” doesn’t it? At Corporate Traveller, we hold ourselves to a different standard of service, where it feels like an upgrade to alternative solutions. We strive to provide an experience that feels effortless because everything works together seamlessly.  

Our service is not weighed down by heavy or hidden costs and we’re totally committed to providing you next level service without straining your bottom-line!  

Looking for the best experience for your your travellers? Look no futher than Corporate Traveller!

4 ways to level up the travel experience for employees

Business travel should maximise your travellers' time and be an effortless experience. Read 4 basic principles of how to ensure ease and enjoyment for your travellers on every trip. After all, when your travellers arrive fresh and ready, your business thrives!

A set formula for service to help SMEs succeed

Your work is important, and we want to take the pressure off so you can keep focused on that. Effortless travel allows you to put your energy into your own success, rather than worrying about the tiny details behind business trips. We help over 15,000 organisations globally and we’re confident we know what support you need to thrive.  

Whether you’re doing it yourself or working with a TMC that isn’t quite hitting the mark, we know there’s a better way. We believe there are six R’s to effortless business travel and when you get each of them right, you can’t help but win!

The six Rs of effortless business travel.

When you’re looking into possible business travel companies to partner with, there are six important factors to consider to ensure an effortless business travel program. Readiness, Reach, Responsiveness, Resourcefulness, Relevance, Relatability. Let’s explore.  

Stress-free management for travel bookers - we can't stress this enough!

Your life is already busy so why make it more complicated? If you don’t have the time and space to anticipate issues before they arise and handle them at all hours of the day, you need proactive support that does. We can all agree, the priority is keeping your people safe and happy.  

When you work with us, we’ll team you up with a dedicated travel consultant, a customer success manager, and an army of people behind the scenes to step in and support when needed. With travel this effortless, you can actually have the time and space to exhale. 

10 business travel questions that are asked the most – a cheat sheet for travel bookers! 

You probably hear the same questions on loop when you’re managing your company’s travel. Bookmark this cheat sheet for quick and easy answers to help your travellers (and some you wish you could give!) 

The power of personalised service!

Personalised service begins when there is a real human to human connection, and the people providing that service really care about the customer’s experience. They are committed to giving their all in every interaction and will all but move mountains to get the job done.  

The modern world allows for plenty of online booking platforms and self-service options, but the value of personalised corporate travel management can’t be overlooked. Although travel technology has no doubt made travel arrangements more accessible, the human touch offered by a real-life person who knows who you are and what you like, is irreplaceable. When you have complex itineraries, last-minute changes, or need to ensure specific preferences and requirements are met, it’s especially important to have someone to call.   

Benefits of personalised corporate travel management:

• Human touch: Humans can provide a level of care and attention that algorithms and automated systems simply cannot replicate. They can listen and comprehend your needs, and offer personalized recommendations.
• Tailored service: Dedicated travel consultants take the time to understand the unique needs and preferences of each business and traveler, so that every aspect of the travel program is tailored to their specific requirements.
• Full support: From the onboarding process, to booking, on-trip support, 24/7 emergency assistance, and regular reporting and analysis, personalized corporate travel management covers all the bases.

Personalized corporate travel management can help businesses save time and money, reduce stress for travelers, and improve the overall travel experience.

But don’t take it from us. Hear from a few of our clients who have had exceptional experiences since partnering with us.  

Read customer case studies

We love our people, and we think they are the best in the business. But we also know that some people want to book and manage their travel online. That's why we created Your.CT, a self-service booking tool that is incredibly simple to use. And you should see the features within Savi for Travel Bookers!

• With Your.CT, you can access hundreds of airlines, hotels, and car hire companies in just minutes. We even have options for remote locations and regional airlines.
• Your.CT also keeps track of your traveller preferences and delivers options that you will love. It also flags anything outside of your company's travel policy. So you can be sure that you are always getting the best deals on travel, and that you are staying within your company's guidelines.
• The Your.CT platform is a one-stop shop for all of your travel needs. You can search, compare, book, and track your trip in one place. You can also view up-to-date flight information, hotel and car hire details, and more.

So whether you prefer to book your travel with a human or with technology, we have you covered. With Your.CT, you can get the best of both worlds.

And don't miss out on investigating Corporate Traveller's Savi online booking tool features for travel bookers, including:

• Savi Select: This feature allows travel bookers to create multiple options for a single trip via a shortlist, which the traveller can then accept or reject. This reduces back-and-forth communication between bookers and travellers, and helps to expedite the booking process.
• Savi Credits: This feature ensures that travel bookers will never miss out on credits on hold. Savi releases air credits according to the traveller's frequency of travel, value of the credit, and expiry date.
• Savi Insights: This feature provides travel bookers with real-time insights into their company's travel spend and activity. This data can be used to identify trends, make informed decisions, and negotiate better rates with suppliers.
• Savi Connect: This feature allows travel bookers to integrate Savi with their company's existing travel management systems. This makes it easier for bookers to manage their company's travel program, and it helps to ensure that all travel data is in one place.

Overall, Corporate Traveller's Savi online booking tool is a powerful and versatile tool that can help travel bookers to save time and money, and to improve the overall travel experience for their travellers.

Book a demo

Upgrade to effortless business travel with Corporate Traveller.

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Experienced

Business travel managers.

Established in 1989, Pulse Travel has been providing excellent customer service to Australian business travellers for more than 35 years.

Pulse Travel is an Australian-owned, specialist corporate travel management company that provides business travel management services for Australian companies and business travellers.

Car Rentals

Dedicated Travel Specialists

To help with all your business and leisure travel needs

Pulse Travel is proud to attract and retain some of the best talent in the travel industry, with an award-winning team of experienced travel professionals here to help you with your next travel booking.

Our team is why we can offer such a wide variety of services – We have dedicated departments for corporate, leisure, cruise, online assistance, groups, conferences, and incentive travel.

Whatever your travel needs, you’ll always be dealing with a Pulse Travel professional who is an expert in their field. Our experienced, award-winning team is here to help you with all your travel needs.

Pulse Travel is a results-focused business. We guarantee service level agreements and deliver outstanding service and support to help drive better efficiencies on your travel costs and time.

Partnering with Pulse Corporate Travel unlocks the potential for maximum efficiency with a highly experienced Account Manager dedicated to streamlining your journey towards success.

Peace of Mind

Pulse Corporate Travel team offers round-the-clock assistance, no matter where clients are in the world. The dedicated support agents and emergency after-hour services provide peace of mind to those who are traveling for work.

Tailor-made, corporate travel solutions

Pulse Travel provides tailor-made corporate travel and leisure solutions throughout Australia. We aim to offer our clients comprehensive travel solutions with a full range of services. Using cutting-edge technology, we can help plan, book, and manage your corporate travel program, making it a stress-free experience.

We understand the importance of having a well-established Corporate Travel Program in place. That’s why we work closely with you to create one that can help your employees understand the corporate travel processes and keep track of your company’s travel costs. Our service also includes access to our industry-leading travel online booking engine and 24/7 support service.

We take pride in providing our clients with reliable, dedicated, prompt service that exceeds expectations. By utilizing state-of-the-art travel technology and striving to offer the highest level of customer service, we are committed to exceeding service level agreements.

Articles and News

Personalisation in Corporate Travel

Planning a corporate travel incentive, different travel deals for every budget, when to book flights for summer travel, 5 reasons to book a group travel holiday, your business travel guide to melbourne, your guide to writing the perfect corporate travel policy, benefits of a corporate travel policy.

What is corporate travel management?

Corporate travel management empowers businesses to streamline expenses and optimise employees’ travel experiences. By establishing policies and procedures, companies can ensure that their employees are supported in their travels while staying within budget and adhering to company regulations. With effective travel management, businesses can achieve greater efficiency, productivity, and success.

What are the benefits of booking through a corporate travel agent?

Booking through a corporate travel agent offers several advantages for companies and their employees. With their expertise in business travel arrangements, corporate travel agents (also known as corporate travel advisors) can handle everything from finding business-friendly hotels to planning itineraries around conferences and meetings. Businesses can reduce unnecessary spending by optimising choices within a predetermined budget by working with a corporate travel manager like Pulse Travel. Furthermore, corporate travel agents provide assistance and alternative solutions in case of emergencies or disruptions, thus ensuring a hassle-free and smooth business travel experience.

What business travel management services does Pulse Travel provide?

Pulse Travel is dedicated to providing exceptional travel management services to businesses. We work tirelessly to create bespoke travel policies that cater to each business’s unique needs. We constantly monitor employees’ travel and entertainment expenses to ensure they stay within budget and adhere to the set approval process. Pulse Travel’s focus on auditing, control, and cost reduction through historical booking analysis and travel trends allows businesses to save money and allocate resources more effectively. We also offer support, training, and auditing for larger in-house management teams, ensuring businesses receive the best possible assistance. With 24/7 online and offline support, Pulse Travel is a reliable partner for businesses seeking to optimise travel management.

Can I also book leisure holidays through Pulse Travel?

Yes, you can! Pulse Travel specialises in both business travel and leisure travel, and we have a dedicated team of specialists who are ready to help you book your next getaway. Whether you’re looking to book a family holiday, an ocean cruise, a honeymoon trip or the adventure of a lifetime, speak to one of our expert travel consultants at Pulse Travel today.

Can I book group holidays through Pulse Travel?

Certainly! Pulse Travel is a travel agency specialising in business and leisure travel. We have a team of dedicated leisure travel specialists available to assist you in planning your next getaway. Whether you’re interested in booking a family vacation, an ocean cruise, a honeymoon, or an adventure trip, our expert leisure travel consultants at Pulse Travel are ready to help. Contact us today to start planning your dream vacation!

Where is Pulse Travel located in Brisbane?

Pulse Travel is based in South Brisbane Precinct in the Brisbane CBD. We have in-house travel agents for one-on-one consultations and remote travel agents across Australia for instant phone, email, live chat, and video consultations.

Phone: 07 3004 6666

Email: [email protected]

Corporate travel management has become a popular option for many businesses across Australia. Instead of trying to arrange everything yourself, engaging the services of a professional business travel agency can save you time, money and stress. An experienced corporate travel manager takes every detail — before, after, and during the trip.

Trying to manage an entire company’s corporate travel needs can be a logistical nightmare. That’s why it pays to have a professional take care of it all. Working with a corporate travel manager can save you time and stress, as you’ll have an experienced corporate travel agent taking care of all the necessary details. Plus, it can also save you money while also taking the pressure off HR and administrative staff.

Pulse Travel can provide your business with the following business travel management services :

• We offer 24/7 support, online and offline.
• We can create a Corporate Travel Policy that simplifies business travel for you that is aligned with your company’s values, effectively managing costs and creating clear processes for your employees.
• We facilitate in-depth, personalised reporting on booking behaviour and trends, which can help save money.
• We provide 24/7 access to our industry-leading online booking engine. 

Absolutely! Whether you want to make a group travel booking for a conference, a special event, or even as a large family group, we can help.

Pulse Travel is located conveniently in South Brisbane in the Precinct. You can contact us by phone on 07 3004 6666 or send us an email at [email protected] . But you don’t have to be a corporate traveller in Brisbane to take advantage of our services – we can facilitate online corporate travel without the need for a face-to-face meeting. 

For your next travel booking, contact Pulse Travel

Looking for assistance with your corporate, leisure, holiday, or group travel plans? Look no further than Pulse Travel! Our team of experienced consultants is dedicated to providing personalized and comprehensive travel services, from the initial planning stages to the final details. No matter the size or scope of your travel needs, we are here to help you every step of the way. Don’t hesitate to contact us today to start planning your next trip! Book through Pulse Travel, and you’ll work with a dedicated consultant throughout the service. From start to finish, you’ll be supported by a Pulse Travel professional who can help you with your travel needs. 

Pulse Travel your Travey Agency of Choice.

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Since 1989, Pulse Travel has been managing Corporate, Leisure and Groups Travel. Pulse Travel your Travel Agency of Choice.

PULSE TRAVEL SERVICES

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12 Browning Street, South Brisbane, Qld Australia 4101 ATAS Accredited # A12558

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Welcome to Flight Centre Travel Group

Our Purpose: To open up the world for those who want to see

We're one of the world’s largest travel retailers and corporate travel managers

The Flight Centre Travel Group (FCTG) is headquartered in Brisbane (Australia) and has company-owned leisure and corporate travel business in 24 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia.

FCTG operates under multiple names in Australia, New Zealand, United States, Canada, United Kingdom, South Africa, India, Asia, United Arab Emirates, and Mexico, and licenses its name in a further 90 countries. In addition to the iconic Flight Centre Brand, it also operates businesses including Aunt Betty, Corporate Traveller, FCM, Stage & Screen and Travel Associates.

Career Potential

Working for FCTG is the ultimate journey to success. We offer a supportive, fun and diverse family-like atmosphere with genuine opportunities for growth and development. Our strong connections with the world make it easy to embrace new experiences, seize all opportunities and ultimately work towards finding your Brightness of Future.

Corporate Directory

The Board of Directors and Corporate Leadership team are responsible for setting and implementing the strategic direction for the company. Meet our Board of Directors and the FCTG Global Executive Leadership team known as Taskforce.

Stay up to date with our ASX announcements, annual reports, governance policies, dividends and more through our Investor Centre.

FCTG consists of more than 30 brands globally with businesses spanning leisure and corporate travel management, technology, education, events and more.

FCTG contracts thousands of suppliers across all sectors of travel including air, land, cruise and niche wholesale markets globally. If you’re interested in partnering with us, reach out to the team at [email protected]

Sustainability at FCTG

Preserving and enriching a world worth seeing. Our purpose is to open up the world for those who want to see and as one of the world’s largest travel retailers and corporate travel managers, we recognise our responsibility to preserve the places we love while enriching our people, destinations and communities.

Reconciliation

Flight Centre Travel Group is an Australian-born company dedicated to diversity and inclusion. Our Global HQ is on Yuggera Country. Our role, is to ensure we do our part to respect the sacred nature of these lands, educate our people and customers, and continue to walk alongside the Traditional Custodians of the Lands. Artwork by Tarryn Anno.

Flight Centre Foundation

The Flight Centre Foundation exists to build brighter futures for the communities where we work, live and travel. Powered entirely by the giving nature of our people we support charities whose philosophies align with ours.

Global Locations

When we say we’re global, we mean it. Whether your travel needs originate in Australia or you’re looking for retail or corporate travel services across the world, we have you covered. With representation in most major travel hubs and an extensive network covering more than 90 countries, we’re there when you need us.

Our timeline charts pivotal moments in our company’s history. Moments that have defined both us and the travel industry. We are not an overnight success story. Our success happened over many years of persistence and hard work by a lot of people. We are privileged to have had each and every one of them choose to walk through our doors.

Stay up to date with our latest news

Flight centre travel group unveils new global independent brand envoyage.

Flight Centre Travel Group's Independent division is entering an exciting new era as it prepares to introduce a prestigious principal brand, Envoyage, to the market. The brand will provide a true heart and home for independent travel agents and agencies with a polished new visual identity that reflects the Group's experienced global community, industry leading technology and comprehensive product marketplace.

FCTG Launches big move to make big waves

Flight Centre Travel Group (FCTG) today announced strategic plans to grow market share in the cruise sector by bringing back its cruise brand, Cruiseabout, and reestablishing a dedicated wholesale cruise division.

Discover the alternative in business travel

Welcome to the place where clients are truly partners. As an extension of your team, FCM Travel is the travel management company that brings agility to your corporate travel program, driving value and creating simplicity.

With a unique approach to building technology, and talented teams that go above and beyond, together we can do more than tick boxes and book tickets.

Whether you're a first-time visitor, long-time customer, supplier or partner, our Frequently Asked Questions (FAQs) is here to provide clarity and assist you on your journey. 

How we add value to business travel programs

Explore what we do

Consistent experience

Data that influences

Best-in-market content

A collaborative partner

Collaborating on travel programs with.

Technology designed for you

Craving a smoother way to book and manage business trips, with quick access to support, 24/7? Yearning to easily search and pull reports for travel insights, and view safety & risk alerts in one place?  

Our customers felt the same way. That’s why we built the FCM Platform, a business travel platform that’s designed to transform travel programs.  

With the FCM Platform, you get: 

• Global consistency  
• Personalised user experience 
• Alternative approach to innovation 
• Actionable insights  

Explore FCM Platform

Corporate travel services that work for all

Travel Managers

Travel Bookers

Business Travellers

Corporate travel management that keeps everyone....

Safe & Productive

Thinking ahead

From The Th!nk Series to FCM Consulting’s Quarterly Trends Reports, to practical travel advice and insights to elevate programs. Explore the Travel Hub .

FCM Consulting Global Quarterly Travel Trends Report Q1-2024

Case Study: Queensland Luxury Travel Collection Showcase

What's the ROI of business travel?

“Not only did FCM provide comprehensive, customised materials and sessions, they consistently took the time to listen and understand our culture, and then flexed to align with our needs”.

That's what the travel manager of a well-known Fortune 100 insurance company said about implementing FCM Travel, after 10 years with their incumbent TMC. Discover how agility and partnership-focused goals were a perfect match for this global business travel program.

Read case study

Services and culture, certified

Discover the awards and accreditations we’ve collected as a travel management company over our 20-year history.

View our trophy cabinet

Ready to discover an alternative travel management company? Let's talk.

Frequently asked questions.

From the login screen, simply follow the prompts to reset your password using the email address linked to your user profile. Your business may also consider enabling Single Sign On (SSO) to make logging in even easier in the future!

If you’re a supplier with a chargeback enquiry, reach out to our Accounts Payable team via  [email protected] .

Did you know FCM Platform lets you manage most of your travel program independently? However, we also prioritise exceptional service. When you need help, you can find the contact details for your local FCM Travel Team in the "Help and Support" section of our online platform.

FCM offers users the flexibility to modify most bookings online. Simply log in to our platform via desktop or your mobile browser and navigate to your trip’s itinerary to manage your changes. For direct bookings or intricate changes, contact your dedicated travel team for personalised help.

A corporate travel management platform is a dynamic software solution designed for efficient business travel oversight. It streamlines tasks like travel booking and expense management within a company's corporate travel program, ensuring compliance with policies. FCM’s all-in-one corporate travel management platform does all this by leveraging advanced technology, flexible integrations, and a smooth, AI-powered user experience to enhance your travel experience.

Using a corporate travel management company (like FCM) brings control to your corporate travel program by maximising cost savings, keeping your travellers safe, access to exclusive supplier deals, expert support, and in-depth reporting capabilities. FCM helps large-scale companies with complex needs and many travellers find unique solutions that work effectively. 

Simple, seamless, flexible – FCM leverages the best, proven technology and solutions out there combined with the best travel consultants in the industry and  award-winning service , to help you manage and optimise your business travel program with ease. FCM is the expert at providing corporate travel solutions to enterprises across various industries, including  mining ,  marine ,  academic , government and  construction and engineering . 

An online booking tool (like FCM’s) pinpoints the best available rates and tracks expiring flights credits for instant cost savings. Features like FCM Reporting's analytics also provide insights to enhance your travel program and minimises future expenses.

FCM Travel is the corporate travel business of travel giant Flight Centre Travel Group (FCTG). With operations in over 95 countries - including Australia - FCM’s  global network  has the experience and connections you seek in your trusted travel partner.

We provide round-the-clock personal support from our people, anywhere in the world.  If you’re in need of  24/7 Emergency Assistance , you can get in touch via:    International:  +61 7 3083 6087   Within AU:   1300 557 854    Email:  [email protected]

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• Strategic Account Management
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Local solutions, delivered globally

CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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Leadership Team

• Regional Leadership
• Global Leadership

Greg McCarthy

CEO Australia & New Zealand

Greg McCarthy has extensive executive-level experience in the travel industry holding several leadership positions. He founded two travel management companies in Australia, building them up from small operations to highly successful medium-sized businesses, with a strong focus on customer retention and superior service levels. Greg has worked for international airlines and held an executive directorship in a global TMC, achieving a strong track record of delivering value for customers. He was co-founder of Platinum Travel Corporation. CTM acquired Platinum’s Brisbane and Sydney offices in 2018, with Greg commencing as CTM CEO Australia and New Zealand on 1 July 2018.

COO Australia & New Zealand

Scott is CTM’s Chief Operations Officer for Australia and New Zealand, responsible for leading CTM’s regional management teams.

Scott first joined CTM’s Queensland office as the Head of Client Management in 2011 and quickly established himself as someone dedicated to delivering results that were both positive and provided a real impact. This saw him join the General Manager Succession Plan after his first year with the business and move into the GM role for Victoria in mid-2013.

In 2017, Scott moved into the role of Global Head of Partnerships. With a focus on technology-based innovation, he was responsible for aligning efficiencies and optimising partnerships across CTM’s global business. In 2022, Scott returned to CTM’s Australia and New Zealand management team as COO.

Before joining CTM, Scott held various roles in the travel industry including the Australian National Sales Manager for one of the largest travel technology companies globally. He has brought this technical knowledge of best-in-market processes to enhance the alignment of solutions offered to CTM’s clients.

With over 15 years’ worth of experience in the travel industry, Scott has an excellent overall understanding of the intricacies of travel and travel management and the most effective ways of applying these to achieve optimal outcomes.

Alana Clayton

CFO Australia & New Zealand

Alana is a highly skilled accounting professional who is responsible for managing CTM’s finance department for Australia & New Zealand. She holds a Bachelor of Business with a major in Accounting and an extended major in Professional Accounting.

Alana’s commitment to excellence is exemplified by her membership in the Institute of Chartered Accountants Australia, which she has proudly held since 2010. Her experience spans over two decades, encompassing the public and private sectors. She has extensive expertise in the dynamic travel and higher education industries.

Before venturing into the travel sector, Alana dedicated four years to specialised Research and Development Tax Advisory, showcasing her versatility in navigating complex financial landscapes.

In 2023, Alana brought her wealth of experience to CTM, where she plays a pivotal role as the CFO for the Australia & New Zealand region. Her passion and unwavering dedication to achieving corporate objectives make Alana an invaluable asset to the CTM team.

Glenn Wilcox

GM Government Services

Glenn is a recognised leader in the corporate travel industry working with some of CTM’s largest multi-national customers. In 2022, Glenn moved into the General Manager – Government Services role, looking after CTM’s Federal & State Government relationships.

Prior to his current role, Glenn spent seven years in the role of General Manager for CTM’s New South Wales & Australian Capital Territory Operations following three years as the General Manager for Western Australia.

With over 25 years’ industry experience in Australia, Glenn is a resources and mining travel specialist who has experienced all facets of travel in the corporate and government spheres, the retail market and within a major airline. Glenn was awarded CTM’s staff member of the year at the 2011 CTM All-Stars awards and also recognised as a WA Business News 40under40 Award winner in 2015.

Glenn is a self-motivated, goal-driven individual with a keen sense for client management, strategic business planning, leadership and people development. Glenn is also a board member of the Association of Travel Management Companies (ATMC).

Karen McGilvray

GM New South Wales

Karen’s extensive background in travel account management, paired with exceptional communication skills, technical aptitude, and tenacious spirit, allows her to lead successful operating teams and drive client goals.

Before returning to Corporate Travel Management AU/NZ as NSW General Manager in 2022, Karen led CTM North America’s Pacific Region operations from 2017.

Karen also led our Account Management offering in Queensland, Australia, for nearly 12 years. Her previous appointments include operational and management positions with large global travel brands as well as local travel providers. This experience feeds Karen’s ability to thrive in challenging environments, solve difficult challenges, and relate well to colleagues, peers, and clients at all levels of an organization.

As part of CTM’s senior leadership team, Karen is responsible for sales, operations and account management for NSW and ACT, including P&L, staffing, and ultimate client retention responsibility. Karen leverages her enthusiasm, knowledge and professionalism to deliver client and staff satisfaction driven by CTM’s core competencies of personal service, innovation, and measurable return on travel investment.

GM Queensland

Chris is a seasoned professional with over 20 years of experience in the travel industry. He holds a Bachelor of Business in International Tourism and Hotel Management and qualifications in Digital Leadership, Customer Experience and Design and Tourism Management.

Chris started his career as a Retail Travel Consultant, where he worked for four years, progressing to Store Manager and Corporate & Groups Manager. He later spent time in sales roles within the accommodation industry before making the move to travel management in senior account management positions.

Chris’ diverse and extensive experience, combined with his excellent leadership skills, has made him an invaluable asset at CTM. He joined the company in 2017 as Head of Client Management – Queensland, was later promoted to Head of Client Management – Government, and in 2023, General Manager of CTM Sleep Space & Client Management – Government.

In 2024, Chris commenced his current role as General Manager – Queensland, where he leads account management, sales and operational functions and the overall success of the state.

Jonathan Nelson

GM Western Australia

Jonathan Nelson is the General Manager of Corporate Travel Management in Western Australia where he oversees operations, account management and sales.

Jonathan is a senior travel management professional with more than 20 years’ experience in the sector. Having completed a Bachelor of Commerce Degree at WA’s Curtin University, Jonathan then moved into the travel industry and has worked in senior and executive management positions across the hotel, retail buying group and corporate travel sectors.

Jonathan joined CTM in June 2019 and describes himself as a “get it done with a bit of fun” industry professional, putting team and clients first, with integrity as his no.1 value.

Rebecca McCabe

GM Tasmania

Rebecca has over 15 years of experience in the industry and has been with CTM since 2012. With a strong background in aviation and finance, she has worked across diverse roles, including Travel Consultant, Client Value Manager, and Business Analysis & Solutions Manager. She has also participated in CTM’s esteemed HiPo program, which is designed to nurture and empower emerging leaders within the business. This varied background equips her with a wealth of experience and expertise she brings to her current position as CTM’s General Manager Tasmania.

In addition to her professional accomplishments, Rebecca is a volunteer for KoruCare, a charity dedicated to providing unforgettable experiences for sick and disabled children. Since 2008, she has passionately supported the cause as a caregiver and a dedicated fundraiser. Additionally, she is passionate about Dragonboat racing and has proudly represented Wellington Women’s team, earning gold medals for her efforts.

As CTM’s General Manager for Tasmania, Rebecca seamlessly blends her industry expertise with a philanthropic spirit. Her leadership is characterised by professionalism, compassion, and a genuine commitment to making a meaningful impact.

David McKellar

GM New Zealand

David joined CTM in 2013 as the General Manager for New Zealand as part of CTM’s first overseas acquisition the of well-known Cavalier Travel brand.

David has been in the travel industry for over 24, starting as a retail consultant in the UK before moving over to the fast-paced world of corporate travel. When he returned to New Zealand, David worked in the airline and GDS sector before moving back into the travel agency arena, in the IT & online booking tool side of a large corporate travel agency.

After working in the travel space for many years, David is a true believer in the value of customer service and teamwork, which has allowed him to build successful teams that have retained and grown business. Despite spending 16 years in the UK and now sounding English, David is still is a true blue Auckland rugby fan.

Nicole Galliford

Head of Human Resources AU/NZ

Nicole joined CTM in 2022 as the Head of Human Resources for Australia & New Zealand, following a surge of business growth for the region.

With over 20 years of human resources experience, working across utilities, defence, not-for-profit and government industries, Nicole is dedicated to ensuring the employee experience aligns closely with company values.  Nicole holds degrees in human resources and marketing, a certified senior human resources practitioner (CPHR), and a Masters of Business Administration.  Combined with her passion for people, travel and sport, she possesses the ideal cultural fit for leading CTM’s ANZ HR team.

Nicole is responsible for driving people-focused agendas across CTM’s Australia & New Zealand management teams, ensuring we deliver value for our employees and customers.

John Balloch

Chief Partnership Officer Global Air & GDS

John has worked in the travel industry for more than 25 years, with various roles across leisure, wholesale and corporate travel before eventually progressing to CTM in his current role as Chief Partnership Officer Global Air & GDS. In this role, he is directly responsible for negotiating with our service providers to deliver creative innovative solutions for our customers.

Prior to joining CTM, John spent over 10 years working in both the UK and Asia in similar roles that allowed him to develop strong relationships with suppliers in airlines, hotels, car hire and other service providers across the globe. Outside of work he enjoys supporting the Manchester United Football Club and experiencing travel to unique locations such as the Everest Base Camp, Peru’s Machu Piccchu and the world-famous caves of Borneo.

Peter Wiseman

General Manager Sales

Peter Wiseman joined CTM in the role of General Manager Sales in early 2013, responsible for the company’s sales strategy across the Australian and New Zealand markets. Peter brings over 3 decades of corporate travel industry experience to the CTM leadership team.

His extensive experience in sales and account management spans Federal and State Government, universities, and both large and small to medium corporate organisations.

Peter is passionate about building a strong understanding of a client’s unique travel requirements, and tailoring technology and service-driven solutions to meet and exceed their travel objectives.

Marketing Manager

Alexandra (Ali) Dowton is CTM’s Marketing Manager for Australia & New Zealand. Having first joined CTM in 2016, Ali has a strong understanding of the CTM business, its regional travel brands, and the Australian and New Zealand travel market.

Holding a BA degree in Business Management (Marketing), Ali has experience executing B2B and B2C marketing strategies across the travel, retail and not-for-profit sectors.

In 2018, Ali relocated to CTM’s London office, working within the CTM EMEA Marketing Team before returning to Australia in March 2020.

Ali re-joined CTM’s ANZ business as Marketing Manager in February 2021.

Tracey Edwards

Event Travel Management - Global Strategic Lead and GM AU/NZ

Tracey has been with ETM since its inception in early 2011 and brings more than 30 years’ experience in the travel and event industry managing operations around the world, including three years living, establishing and growing an event business in China.

Over the past 8 years the ETM team, under Tracey’s leadership, has evolved from a localised specialist Sydney office to a global offering with more than 100 staff across the world, providing a range of expert event, meeting and group travel services. Tracey ensures the team are delivering event solutions that meet our clients’ diverse needs and are at the forefront of technological efficiency. These achievements have been recognised by the industry, including winning the AFTA award for ‘Best Business Events Travel Agency’ multiple times.

James Meggitt

Head of IT Australia & New Zealand

James Meggitt joined CTM in May 2009, supporting the business’ information technology function as an IT Support Officer. His ability to problem-solve coupled with a keen understanding of CTM’s systems and processes saw him advance through to IT Support Coordinator and ICT Manager for Australia & New Zealand. In 2023, James stepped into the Head of IT role of which he is currently serving.

With over 20 years of experience in the insurance, mining and managed services industries, and 15 years with CTM, he has a strong foundation in information technology leadership, successfully steering major initiatives across Australia and New Zealand.

Cherie Drummond

Chief Product Officer

Cherie brings more than 20 years of experience to her role as CTM’s Chief Product Officer ANZ.  Throughout her career, she has cultivated her expertise in various roles, including Travel Consultant, Team Leader, Branch and Operations Manager, Account Manager, and General Manager for Show Group Pty Ltd.

With demonstrated success across Account Management, Operations, and Sales,  Cherie deeply understands how to drive business and customer benefits within complex travel programs. This extensive background uniquely positions her to apply her adaptive management style, marked by inclusiveness and trust-building, to her current role.

She empowers teams to make informed decisions in this capacity, fostering a supportive environment that fuels collaborative success.  Cherie ‘s strength in building professional connections, combined with her industry expertise, empowers her efforts to enhance and expand CTM’s product offerings effectively.

Jamie Pherous

Executive Director, Managing Director

Director since May 2008

Jamie Pherous founded Corporate Travel Management Limited (CTM) in Brisbane in 1994. He has built the Group from its headquarters in Brisbane to become one of the world’s largest travel management companies.

Prior to establishing CTM, Jamie was employed by Arthur Andersen, now EY, as a qualified Chartered Accountant, specialising in business services and financial consulting, notably in Australia, Papua New Guinea and the United Arab Emirates.

James Patterson

Acting Global Chief Financial Officer

James Patterson joined CTM in January 2020 as Global Treasurer. Since then he moved to the role of General Manager Finance, and then to Acting Chief Financial Officer in 2023. He has over 20 years of experience, and has held senior finance roles in listed entities in the banking and transportation sectors. James’ corporate background includes banking, treasury and financial markets focussed roles, with exposure to M&A and project management.

James holds a Bachelor of Business and is a Certified Practising Accountant.

Shelley Sorrenson

Global Chief Legal Officer & Company Secretary

Shelley Sorrenson joined CTM in November 2021 as Global Chief Legal Officer & Company Secretary. Shelley is a pragmatic and commercially driven corporate legal and governance practitioner with over 14 years of experience. She has served as General Counsel and Company Secretary of ASX-listed and unlisted financial services companies and held roles at the Australian Securities and Investments Commission and in private practice.

Shelley holds a Bachelor of Justice, Bachelor of Laws and a Master of Laws. Shelley is a Member of the Australian Institute of Company Directors and an Associate of the Governance Institute of Australia.

In her personal time, Shelley is also a Non-Executive Board Director of several not-for profit organisations with a focus on supporting women and disadvantaged youth.

Eleanor Noonan

Global Chief Operating Officer

Eleanor Noonan joined CTM in August 2022 as Global Chief of Staff, and in 2023 moved into the role of Global Chief Operating Officer. She has held various roles within travel, government and financial services, and most recently was Chief Operating Officer of a superannuation fund.

Eleanor is commercially driven, values focused and passionate about leading high-performance teams and inspiring stakeholders to support a clear people and business growth agenda. Eleanor is skilled in developing and executing customer-centric business strategies, leading large-scale change initiatives, and achieving operational excellence.

Eleanor holds a Master of Business and is a Member of the Australian Institute of Company Directors.

David MacNiven

Global Chief Information Officer

David MacNiven joined CTM in March 2024 as Global Chief Information Officer (CIO). He has held various roles within financial services, tertiary education and government (both in Australia and UK).

David is an highly experienced CIO with a demonstrated history of effectively leading and delivering customer-centric solutions within large and complex organisations. As a change agent, he specialises in implementing financially sustainable and focused programmes and projects that generate tangible value for all organisations. He also excels at building high-performing teams and services, cultivating a collaborative and inclusive environment where individuals thrive and contribute their best.  He is a results-oriented leader, consistently delivering measurable outcomes and leveraging data-driven insights to inform strategic business decision-making.

Annabel Ausmus

Global Chief Marketing Officer

Annabel Ausmus is an experienced marketing and communications professional with more than 20 years’ experience managing digital and traditional marketing strategy and implementation in both B2B and B2C disciplines. She is responsible for the CTM Group’s global marketing, communication and brand strategy across its portfoilio of travel brands.

Joining CTM in 2010, Annabel brings a wealth of travel industry marketing experience to CTM, having worked across corporate, leisure (luxury to budget brands), events, wholesale and loyalty travel for privately owned, listed entities and not for profit organisations.

Annabel holds a BA (Hons) degree in Journalism, is a Certified Practicing Marketer (CPM) and an Associate Member of the Australian Marketing Institute (AMI).

Lauren Hook

Head of Sustainability

Lauren Hook joined CTM as the Head of Sustainability in November 2023. She has a strong compliance, governance, and finance background both in Australia and internationally. In her previous roles, Lauren has led the risk, audit, and sustainability functions at an ASX-listed technology company and she has extensive airline and audit experience.

Lauren holds a Bachelor of Commerce, qualified as a Chartered Accountant, is a member of the Institute of Internal Auditors, and is a fellow of the Governance Institute of Australia.

Tracey has been with ETM since its inception in early 2011 and brings more than 30 years’ experience in the travel and event industry managing operations around the world, including three years living, establishing and growing an event business in China. Over the past 8 years the ETM team, under Tracey’s leadership, has evolved from a localised specialist Sydney office to a global offering with more than 100 staff across the world, providing a range of expert event, meeting and group travel services. Tracey ensures the team are delivering event solutions that meet our clients’ diverse needs and are at the forefront of technological efficiency. These achievements have been recognised by the industry, including winning the AFTA award for ‘Best Business Events Travel Agency’ multiple times.

Ewen Crouch AM

Independent Non-Executive Director

Director since March 2019

Ewen Crouch was a Partner at Allens from 1988 – 2013. He served as a member of the firm’s board for 11 years, including four years as Chairman of Partners.  His other roles at Allens included Co-Head Mergers & Acquisitions and Equity Capital Markets from 2004 – 2010, Executive Partner – Asian Offices from 1999 – 2004 and Deputy Managing Partner from 1993 – 1996. He was a director of Mission Australia from 1995, including as Chairman from 2009, until retiring in November 2016.

Mr Crouch is a Non-Executive Director of BlueScope Steel Limited (since March 2013) and Chair and Non-Executive Director of AnteoTech Limited (since April 2022). He is a Fellow of the Australian Institute of Company Directors, Chair and Non-Executive Director of RSL LifeCare Ltd (since October 2022) and a Director of Jawun (since September 2015). He served as a member of the Takeovers Panel from 2010-2015, as a member of the Commonwealth Remuneration Tribunal from 2015 – 2019, as a Director of Sydney Symphony Orchestra from 2009 – 2020 and as a Non-Executive Director of Westpac Banking Corporation from 2013 to 2019.

Director since January 2020

Jon Brett  was formerly an executive director of Investec Wentworth Private Equity Limited, and an executive of Investec Bank (Australia) Limited. He was also the CEO of Techway Limited which pioneered internet banking in Australia.  Jon brings extensive strategic, board and management experience to CTM, particularly in the areas of finance and corporate advisory.

Jon is  currently Executive Chairman of Stridecorp Equity Partners, an AFSL licensed fund manager specialising in private equity. Jon is a Non-Executive Director of Mobilicom Limited (since September 2018). His former directorships include Godfreys Group Limited, The Pas Group Limited, Deputy President of the NRMA and Vocus Group Limited since its listing on the ASX.

Sophie Mitchell

Director since September 2019

Sophie Mitchell has over 30 years of corporate advisory, capital markets and equity research experience. She retired from Morgans in June 2019 after over a decade as an Executive Director in Morgans’ Corporate and, prior to this, she was Morgans’ Head of Research.

Sophie is a Non-Executive Director of Morgans Holdings (Australia) Limited, Firstmac Limited, Myer Family Investments Limited, and Tourism Holdings Limited, and Chairman of HealthcareLogic Global Limited (retired July 2023). She was a member of the Australian Government Takeovers Panel between 2009 and 2018.

Marissa Peterson

Director since October 2022

Marissa Peterson is President and CEO of Mission Peak Executive Consulting, a Silicon Valley leadership coaching business. She is based in the United States and brings extensive experience in governance, technology and digital transformation, and executive development.

Marissas’s extensive board experience includes past roles as Chairman of optical communications solutions company, Oclaro, between 2013 and 2018, and as a Non-Executive Director of ASX-listed Ansell, from 2006 to 2021. She has also been a Director of a range of US-based companies including Humana, Supervalu, Children’s Hospital of Stanford, Quantros and Covisint, and a Board Trustee of Kettering University.

For over 25 years, Corporate Traveller has been working with businesses just like yours and we're here to help you grow. We specialise in SME business travel and our team of Corporate Travel Experts offer personalised local service backed by the power of a global travel network. We're dedicated 24/7 to making your corporate travel experience simpler, faster and easier. 

Working from the back of a shop with a cardboard box for a desk doesn’t sound very glamorous, but we’re proud of our humble beginnings.

Whether it was our first office in Auckland, Melbourne or London, we started all our early operations on a shoestring budget. Sure, we had the great name and experience of the Flight Centre Travel Group brand behind us, but we had to make it on our own.

Maybe that’s why we’re so in tune with SMEs. Maybe that’s why we understand the myriad of pressures on business. Maybe that's why we understand what it’s like to make every single dollar work harder than an air traffic controller in a snowstorm. Definitely it’s why we understand the importance of relationships.

Today the Corporate Traveller operations span the globe. In 2018 we celebrated 25 years in business, and we have a clear vision for the future. 

Whilst we’ve grown and enjoyed success, we’ve never lost sight of what helped us to the top. We’ve kept the personal touch, and we’ve tenaciously guarded our commitment to providing exceptional customer experiences. Our dedicated travel experts are our secret sauce, and the results they achieve remains a constant source of satisfaction.

Looking forward, we’re continuously innovating, delivering seamless technology that makes business travel more efficient and enjoyable. We’re always searching for ways to provide greater choice and more value, made possible by our global travel network. And we’ll never tire of saving you money.

Our mission is to provide SMEs with the most customer centric, collaborative and valuable experience possible. We’re here to help our customers to grow: after all, our measure of success is your success.

We’re with you on the entire journey.

Local Travel Specialists

Dedicated Travel Consultant

Seamless Technology

More Choice, More Value

Meet the team, national leaders.

Angie Forsyth

Natalie Willoughby

Andy Dunlop

Lisa Hooper

Aisling Nevin

Meet Our People

As your local SME Corporate Travel Experts , we are ready to help get your business moving again. Get to know the amazing people in our operational, sales and account management teams.

Customer Testimonials

We’ve helped plenty of customers achieve better value for their travel spend while streamlining their business travel programme and saving time on their bookings. Here you can read our Customer Testimonials and learn more about the many benefits of working with us.

Read some of our Customer Testimonials

Our Business Journey through COVID-19

Hear from our Managing Director of Flight Centre Travel Group NZ, David Coombes, as well as the rest of the Leadership Team about the impacts COVID-19 has had on finance, our people, customer communications, technology and our suppliers.

Learn more in our Case Study

Corporate social responsibility

Csr is in our dna..

At Corporate Traveller, we're passionate about Corporate Social Responsibility and are proud to be part of The Flight Centre Foundation. Our vision is for the foundation to become one of the leading corporate-based foundations in New Zealand, maximising the collective good that we can deliver to our communities via the charities that we will support.

Proudly embracing the heritage of Aotearoa

At Corporate Traveller, we believe in the importance of preserving indigenous culture and language all around the world, and our commitment starts here, at home. 

Learn more   

Get in touch to see how we can help streamline your business travel

Corporate Travel Management

Australia’s premier independent travel management company ., australia’s largest independently owned corporate travel management company (tmc)..

support requests resolved on the spot

average call answer time

operations & offices in VIC, NSW, QLD, WA, SA

True experts

years of industry experience & real-world accountability

Cost savings

Reliability

Peace of mind

Emergency assistance

Consultants, account management, risk management, supplier management, 24/7 global travel service and support, our australian-operated support service is always open. so wherever your people are, they have access to policy-compliant travel services and emergency assistance regardless of time zone., global reach. local consultants., our highly experienced, multi-skilled and dedicated travel consultants are experts in industry and business policies and solutions., their work is never driven by sales or commission. so you know they’re working towards best outcomes for your business. and as you take flight, we’ll scale up alongside you., tailored partnership management, let us help you map a smoother flight path for your business travel program. learn from industry insights, compliance strategies and employee training., let us spearhead supplier negotiations and engagement. measure your success with regular reviews, monthly reporting and recommendations. so efficiencies and cost reductions are always on your radar., duty of care, managing risk is a pillar of good business., with our 24/7 emergency team available from anywhere, synchronisation with international sos, a covid travel centre, dfat integration and reporting that provides direct coverage for travelling staff, your best people are always in the safest hands., supplier and vendor consolidation, frequent fliers are rewarded for their loyalty. consolidate your travel spend with your preferred airline and hotel suppliers, and your business is rewarded with discounted rates., we can help you benchmark the contracts, compare competitor deals, analyse supplier performance and make sure you reap the benefits of your corporate travel program., management reporting, policy compliance is about more than ticking boxes. it’s about learning from today so you can budget accordingly, and discover efficiencies in plain sight. ct connections reporting can help with:.

• Detailed travel spend reports, transparency of preferred suppliers, fare class analysis and detailed car and hotel spend information.
• Clever analysis of traveller behaviours, for better control of your travel program.
• Predictive capabilities that interpret data and allow for a proactive approach to your travel management.

What this means for you

Corporate travel with every dot connected, the industry’s best people are moving yours.

With 75% of our leadership team promoted internally, recruitment of the finest minds in the industry, you can trust the best people are working with yours. We invest in equipping all our teams with the skills and technology necessary to take your business to new heights; faster.

Reliable service at every touch point

With 24/7 assistance standing by, our Australian in-house, dedicated teams have a proven track record of being the speediest in the industry to answer your requests. Whatever your time zone, we are just a tap, call or click away.

We answer solely to you

Being the biggest independent travel management company in Australia means our teams have the ability to adapt quickly and execute prompt decision making.

It’s easier than you think

Experiencing bumps in the road with your corporate travel? We’ve seen how important it is for every department to be supported and have confidence in their TMC. With no long term contracts or intricate jargon, give our team a quick, no-obligation call and see what we mean first hand.

CT Connections.  

Proven technology, innovation begins with integration.

We only partner with the best market-leading technology providers to enhance the travel experience for every stakeholder.

Welcome onboard your go-to agency for corporate travel. Roger that.

Wherever you are in australia, and wherever your business is heading, give our team a quick call and see how we can take your corporate travel further..

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Local solutions, delivered globally

CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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Connecting business through travel

Connecting people through travel

Connecting ideas through travel

Welcome to ctm. we do global business travel, differently., corporate travel management (ctm) is a global leader in business travel management services. we drive savings, efficiency, safety and sustainability to companies and their travelers in every corner of the world..

When you partner with CTM, you’ll enjoy the experience of global travel done differently – a uniquely designed global travel management program, built with you and for you, consistently and expertly delivered in every region you operate in. We design travel programs that drive strategic results for every part of your business and every member of your team, in every region you operate in.

That’s the CTM difference.

If you are looking for a tailored travel management solution, delivering customer service excellence , innovative travel technology and a demonstrable return on investment, you’re in the right place.

Time to discuss your global travel needs?

Explore our global travel solutions

Global travel, powered by one travel team.

No matter how large, diverse, and complex your business or travel needs, we’re committed to designing simple, safe and sustainable solutions that deliver measurable results.

At CTM, we take a highly consultative and curated approach to designing your global travel program, ensuring a solution that meets your business’s unique goals, challenges and opportunities.

We work with your team to source and select the right solutions for your business and people in every market you operate in and package them up into one program, accessed through an intergated technology ecosystem, and supported by one global travel team , to give your unique global travel program a place to call “home”.

One Program

Every aspect of your business travel, strategic meetings and corporate events needs consolidated into one strategic program to maximize savings, efficiencies and duty of care.

One Platform

A uniquely curated suite of global travel tools, configured to your global and regional business needs, and seamlessly integrated in a single global travel portal.

A carefully crafted team of global travel experts, identified for their expertise and experience in delivering strategic results and first-class experiences wherever you need them.

Take your first step towards better business travel with Corporate Travel Management.

Transformative business travel technology.

Global scale, local expertise, agile tech

The scale to achieve maximum savings, the spread to provide consistent local market expertise, and the agility to solve tomorrow’s travel challenges today.

Built for simplicity, consistency, flexibility

We take a highly consultative, curated approach to designing unique, simple and effective global travel solutions which deliver strategic results today and into the future.

Your Feedback Drives Our Roadmap

We put you front and center of our product and service roadmap, ensuring you benefit first from the fastest, most relevant and impactful solutions.

Take a tour of CTM's global travel solutions

Testimonial

CTM has established itself as a well-respected travel management provider within the global travel sector, one which actively contributes to the continued growth, diversification and digital transformation of the travel industry.

- Matteo Zanarini, International Air Transport Association (IATA) -

CTM has been an innovative industry leader in the corporate travel market for many years, both technologically and strategically. This is a market segment that is undergoing serious upheaval and CTM has shown its ability to navigate some turbulent times and come out as a leader in its field.

- Peter Harbison, CAPA Centre for Aviation -

Sabre values its long and mutually beneficial relationship with Corporate Travel Management. As their global technological partner, we have developed trusted relationships with the CTM team and respect their track record of performance and technological innovation.

- Andy Finkelstein, Sabre Travel Network -

Corporate Meetings & Events

Take your corporate meetings and events to a new level of performance with CTM’s specialist  event management team, ETM. Our expert event organizers ensure strategically designed meetings and events which deliver exceptional attendee experiences, more strategic outcomes for your business, and a better return on your travel budget.

Benefit from our extensive supplier relationships to leverage corporate deals on accommodation, travel and entertainment, saving you time and money. Moreover, consolidate your corporate and event travel spend through CTM for stronger supplier negotiations, maximizing your overall budget’s potential. Whether it’s corporate events, strategic meetings, conferences, group travel, team-building activities, or sales incentives, we tailor your event management solution to exceed expectations and drive business success.

Partner with us for a connected event experience that drives results for your business, people, and budget.

Looking for a regional travel solution?

You're in the home of global travel programs! If you're looking for a regional solution for your business travel needs, visit your local CTM website to explore our award-winning regional travel services.