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London, Paris & Rome

4.7 out of 5 stars

You have up to 60 days to get a full refund

Feel good about putting a tour on the calendar today: Enroll in AutoPay or pay in full when you book, and if you change your mind,  you’ll get your money back .†

Delve deep into the history and culture of three inspiring, influential cities.

Perhaps no cities have influenced or shaped the world more over the last 2,000 years than London, Paris, and Rome. And while these European capitals all have cachet and clout, they couldn’t be more different from one another—in the best of ways. On this guided tour, get to know each of the cities in depth, from their storied pasts and enduring culinary traditions to their pop-culture trends. Along the way, soak in the grandeur of icons like Big Ben, the Eiffel Tower, and the Colosseum. For a taste of yet another cosmopolitan capital city with a rich history and modern offerings all its own, extend your tour and visit Madrid.

Special departures of this itinerary

Summer ’24: London, Amsterdam & Rome     Summer ’24: London & Rome     New Year's Eve    

Your tour package includes

• 9 nights in handpicked hotels
• 9 breakfasts
• 3 dinners with beer or wine
• 3 sightseeing tours
• Expert Tour Director & local guides

Included highlights

• Trafalgar Square
• Westminster Abbey
• Buckingham Palace
• Eurostar train ride from London to Paris
• Eiffel Tower photo stop

An expert specializing in tours of this region is here to help.

Day-by-day itinerary

Board your overnight flight to London today.

Welcome to England! Settle in at your hotel, then join your Tour Director and fellow travelers for a welcome dinner served with beer or wine.

Join a local guide for a panoramic tour of London’s regal landmarks, soaking in centuries of history and culture along the way.

• Pass stately Trafalgar Square—a popular public plaza surrounded by museums, galleries, and historic buildings—and St. Paul’s Cathedral, the Baroque-style Anglican church whose history dates back to the seventh century.
• See Westminster Abbey, a UNESCO World Heritage Site built in the 13th century not only as a great monastery and place of worship, but also as a site for royal coronations, weddings, and burials.
• View icons like Big Ben and the London Eye, and marvel at the Tower of London, which has served as a royal palace and a prison and now houses the Crown Jewels.
• Stop by Buckingham Palace—the official residence of the ruling monarch—where you might catch the Changing of the Guard.

Enjoy a free afternoon in London or add an excursion.

Windsor Castle

From $125 per person

Spend a free day in London or add excursions.

Tower of London

From $109 per person

London Eye & Pub Dinner

From $149 per person

Make your way to St. Pancras International, a bustling railway station and shopping, dining, and cultural hub in central London. There, board a high-speed Eurostar train, which will whisk you under the English Channel en route to Paris’ Gare du Nord station.

This evening, join your group at a local restaurant for an included dinner, served with beer or wine.

Please note: Travelers should be prepared for an early morning train departures. Porterage is not included for the train transfers. Travelers must be comfortable lifting and carrying all luggage over steps, onto platforms, and into luggage storage.

Meet up with a local guide, who will introduce you to the architecture, character, and history of the City of Light’s many neighborhoods (or arrondissements) and its most recognizable landmarks.

• Drive down the sycamore-lined Avenue des Champs-Élysées—a symbol of Paris that’s lined with majestic monuments, glitzy restaurants, and glamorous storefronts—and view the Arc de Triomphe.
• Pass Pont Neuf—the oldest stone bridge in Paris—and Notre-Dame Cathedral, built on an island in the Seine River.
• Make a photo stop at the Eiffel Tower, then view the Palais Garnier opera house and the Place de la Concorde, the city’s grandest square.
• Pass by the Louvre—with its iconic, I.M. Pei-designed glass pyramid—and marvel at the Hôtel National des Invalides, a 17th-century, gold-domed structure that’s staggering in its size and scale.

Enjoy a free afternoon in Paris or add an excursion.

Please note: On some departures, the Versailles Palace & Gardens excursion may be offered on day 7.

Versailles Palace & Gardens

From $139 per person

Enjoy a free day to discover Paris at your leisure or add an excursion.

Dinner in Paris & Seine River Cruise

From $129 per person

Transfer to the airport in Paris for a flight to Rome, Italy’s historic capital. Then, spend the rest of the day exploring the Eternal City at your own pace.

Spend a free day in Rome or add excursions. 

Please note: On some departures, the Iconic Sights: Vatican City excursion may take place on day 10, and the Rome sightseeing tour and Ancient Rome: St. Paul's Basilica & the Catacombs excursion may take place on day 9.

Iconic Sights: Vatican City

Pasta-Making Class & Dinner

From $119 per person

Follow in the footsteps of the ancient Romans—and soak up more than 2,000 years of imperial history—on a guided, immersive tour of the city.

• Meet your local guide at the fourth-century Arch of Constantine—built to celebrate Constantine’s victory over his rival, Marcus Aurelius Valerius Maxentius—one of three surviving ancient Roman triumphal arches in the city the Arch of Titus.
• Make your way inside the iconic Colosseum, a nearly 2,000-year-old amphitheater that’s both a UNESCO World Heritage Site and one of the Seven New Wonders of the World.
• Stop at the ruins of the Roman Forum—a plaza that played host to parades, elections, and trials—and the first-century, honorific Arch of Titus.
• Continue exploring the city aboard your coach, passing by Palatine Hill, the Circus Maximus chariot-racing stadium, and the Baths of Caracalla, which are estimated to have been built in the third century and served as an important leisure and social hub in ancient Rome.

Enjoy free time in Rome or add an excursion.

Please note: On some departures, the Rome sightseeing tour and Ancient Rome: St. Paul's Basilica & the Catacombs excursion may take place on day 9, and the Iconic Sights: Vatican City excursion may take place on day 10.

This evening, join your group for a farewell dinner served with beer or wine. You’ll enjoy a traditional, multi-course Italian meal, as well as live musical entertainment.

Ancient Rome: St. Paul’s Basilica & the Catacombs

From $89 per person

Transfer to Rome’s airport for your flight home, or extend your stay and visit Madrid, Spain.

This morning, fly to bustling Madrid, a city latticed with elegant boulevards and blanketed with vast, manicured parks. Spend free time exploring the city at your leisure or add an excursion.

Madrid Home-Hosted Dinner

Get acquainted with Spain’s cosmopolitan capital with the help of a local guide.

• View the 18th-century, Baroque-style Royal Palace (a.k.a. Palacio Real)—Spain’s largest royal residence.
• Pass by the Temple of Debod, which was built in Egypt in the second century B.C. and donated to Spain by Egypt’s government in an effort to save it from floods following the construction of the Aswan High Dam.
• View some of the city’s many squares, including Plaza de España and the bustling Puerta del Sol.
• Explore the Prado, a world-class art museum that began as the private collection of the Spanish monarchy and contains works by Goya, Velásquez, and more iconic artists.

Enjoy a free evening in Madrid or add an excursion.

Traditional Spanish Evening

Spend a free day in Madrid or add an excursion. 

This evening, enjoy a farewell drink as you celebrate your trip with your fellow group members.

From $105 per person

Transfer to Madrid’s airport for your flight home.

Book for just $99 down

That’s all it takes to secure your spot on tour with AutoPay. Then, pay for your trip in interest-free, monthly installments.†

Overall rating 4.7 out of 5

5 out of 5 stars

This was a great tour. Tour director and tour guides made it an exceptional experience.

Thank you for sharing your review with us! We are ...

I’m happy to say that I found this tour very enjoyable and memorable. It’s my first solo trip after my husband passed away, and I am sure I will do more solo travel. Our group was a nice mix of solo travelers and couples. I can’t say enough about Simona Negroni, our tour guide. She speaks six la...

Thank you for your heartfelt review. We are honore...

London, Paris, Rome, and Madrid in two weeks. 3 days in each city. Very quick but still able to see enough of each city to experience everything the city has to offer. Now planning to return to each city separately to fully enjoy and take in what we weren't able to see. Unforgettable experience tha...

Traveler photos

Hotels, flights & FAQ

This stylish hotel is located in the Waterloo neighborhood in Central London. Guests enjoy an extensive buffet breakfast, rooftop bar, and a fitness c...

This chic hotel is located in the 17th arrondissement of Paris. Guests enjoy the private garden area, Jazz Club, and fitness center. Nearby you'll fin...

This impressive hotel is located in the heart of Rome. Guests enjoy the bar, spacious rooms, and convenient location. Nearby you’ll find the Colosseum...

This modern hotel is located in Madrid’s Imperial neighborhood. Guests enjoy a terrace bar, restaurant, and outdoor swimming pool. Nearby you’ll find ...

• Round-trip flight for your tour
• Airport transfers at your destination
• A great price locked in today
• 24/7 support from our dedicated service team
• Options for arriving early, staying longer, or requesting an upgrade
• Flexible rebooking options if your tour itinerary changes
• Find out more about flights
• In order to enter the United Kingdom, France, and Italy (plus Spain on the tour extension), U.S. and Canadian citizens need a valid passport with an expiration date extending at least six months beyond the date of reentry.
• We recommend having at least one blank passport page for entry stamps.
• Beginning in 2025, U.S. and Canadian passport holders must register for an  ETIAS travel authorization in order to enter many European countries.
• Passport holders from over 60 visa-exempt countries (including the U.S. and Canada) will need to apply for an ETIAS travel authorization in order to visit 30 European countries. That means that even if you’ve previously traveled to any of these European countries without a visa, starting in 2025, you’ll need to get ETIAS authorization to visit them again. If you’re traveling to multiple countries with this requirement, you only need to complete the form once. All Go Ahead travelers are responsible for obtaining their own ETIAS travel authorization before departure. For more details, please visit our Help Center .
• If you are not a U.S. or Canadian citizen, you must contact each country’s consulate for your specific entry requirements.
• You can see the most up-to-date entry requirements for the destination(s) you’ll visit on tour by going to goaheadtours.com/entry-requirements and searching the code LPR.
• Round-trip flights booked through Go Ahead Tours arrive in London and depart from Rome (or Madrid on the tour extension).
• Transfers to and from the airport at your destination are included for travelers who have purchased their flights through Go Ahead Tours. Travelers who purchase their own flights may request airport transfers with Go Ahead Tours for an additional cost if they are arriving or departing on the standard day.
• When you arrive in London, a driver from a private chauffeur service will be standing at the arrival gate with your name on a message board. If you do not see your driver, please be patient and stay in the arrivals area. They may be assisting another traveler who has also just arrived and will be back shortly.

Physical Activity Level

This is a moderate physical activity-level tour. You can expect casual walks and plenty of time to explore throughout the course of the tour.

Tour Pacing

This is a steady-paced tour. The pace of a tour itinerary considers how often you’ll switch hotels, the amount of planned daily activities, and how you’ll get from place to place. You can expect:

• Most transportation by motor coach
• Occasional transportation by train and commercial flight
• About 1-3 hours of bus time daily

Walking, Terrain & Physical Requirements

• Travelers should be prepared to walk 2 miles per day- this includes city streets, cobblestones, stairs, and hills.
• Cobblestone streets can become slick when wet.
• The terrain around the Roman Forum and the Colosseum includes inclines and uneven stairs.
• Travelers should be healthy enough to participate in all included walks without assistance.
• Please Note: Adding optional excursions may increase the total amount of walking on your tour.

Climate Considerations

• In London, travelers can expect cool, cloudy, and rainy days throughout the year, with occasional heatwaves in the summer months (June-September).
• In Paris, temperatures range from 40sF in winter to low-80sF in summer, with occasional heatwaves in the summer months (June-September).
• In Rome, temperatures range from 50sF in winter to 90sF in summer.
• For travelers on the Madrid extension, temperatures range from 50sF in winter to 90sF in summer.
• In the summer months (June-September), travelers can expect heatwaves with temperatures consistently above 90F in Rome and Madrid.

Physical Activity & Tour Pace Questions

• Go Ahead Tours and the Tour Director who accompanies your group are unable to provide special mobility or luggage handling assistance to travelers on tour. The responsibility of the Tour Director is to ensure the group enjoys a smooth and informative journey, and they can’t be relied on to provide individualized assistance to any one traveler.
• This tour moves at a reasonable pace to avoid missing scheduled stops. The rest of the group cannot miss any scheduled activities because of the needs of an individual.
• Due to the pace and physical activity level of this tour, mobility aids such as wheelchairs or walkers will be difficult to use and are not recommended. Please notify Go Ahead Tours before your departure if you plan to bring these on tour with you.
• If you have mobility concerns or tour pace questions, please visit our Help Center or send a message to our Customer Experience Team. We’re here to help!
• This tour includes various modes of transportation, including planes, trains, and motor coaches. Some modes of transportation will have raised platforms or steps and often not provide access to ramps or lifts.
• A train ride from London to Paris and a flight from Paris to Rome are included in the price of your tour (the tour extension also includes a flight from Rome to Madrid).
• All other included transportation on this tour is by private motor coach.
• European train stations typically operate similarly to airports where security measures, such as baggage and body scanners, are common. Platforms are often spread out across large distances and require travelers to manage their luggage on escalators or stairs. Porterage services are not offered on train transfers and luggage storage on trains is extremely limited. Please keep in mind that trains may only be stopping at the stations for a few minutes; speed with loading and unloading may be imperative
• Please note that our travelers are limited to one checked bag and one personal item per person due to storage limitations on motor coaches and other transfers, which include a train and flight.
• Some airlines may impose additional charges if you choose to exceed baggage size and weight restrictions. Be advised that you are responsible for any baggage fees incurred on all flights.
• Contact your airline(s) for baggage size and weight restrictions for your flights. Please note that your included on-tour flights may have more restrictive baggage limits.
• Make sure you label your baggage and keep valuables, medication, and documents in your carry-on bag.
• Travelers must manage their own luggage throughout tour as porters are not guaranteed. This includes at hotels, airports, and train stations.
• Luggage storage on trains is extremely limited, and often requires travelers to lift their suitcases onto storage racks, sometimes above the seats.
• We recommend packing lightweight, loose-fitting clothing that can be easily layered to accommodate varying temperatures, as well as a light jacket or rainwear.
• A sturdy pair of walking shoes or sneakers is recommended for sightseeing.
• You may want to pack dressier attire if you plan to visit a high-end restaurant or attend a special performance.
• It is preferable not to visit churches or other religious sites with bare legs and shoulders (and entrance may be denied on this basis).
• We recommend packing a reusable water bottle to cut down on single use plastic waste.
• We recommend packing a universal adapter, as well as a voltage converter if you plan on using your own hairdryer or other device without a built-in converter.
• We recommend packing your Insurance Card (from your primary insurance provider) in your carry on luggage.
• Go Ahead handpicks every hotel to strike the balance of comfort, location, and local charm.
• Accommodations are typically three and four star hotels.
• All accommodations include a private bathroom.
• Most rooms will include a safe for valuables.
• Your hotels will have Wifi, but it may be limited to common areas.
• Elevators in hotels are not guaranteed.
• Some hotels on this tour require travelers to walk with their luggage a few blocks as buses cannot drop travelers off right out front.
• Please be advised that the strength of the air conditioning in European hotels/buildings is often not as strong or as cool as what you might be used to in the U.S. or Canada.
• We cannot guarantee that your hotel accommodations will have laundry services or facilities. We recommend checking directly with the hotel once they are confirmed about 30 days prior to departure.
• England operates on 240 volts and uses a Type G plug with three large, flat pins.
• France and Italy (and Spain on the tour extension) operate on the European standard 220 volts and use Types C, E, or F plugs with two or three small, round pins.
• Specific accommodations will vary based on your departure date.
• Excursions are available for purchase prior to departure, and most excursions will be available for purchase while you are on tour directly through your mobile app for an additional $10 USD.
• We recommend purchasing excursions at least 3 days prior to your tour departure. Please note some excursions have advance booking deadlines. Check your tour itinerary for more information to ensure you don’t miss the deadline to add them.
• Optional excursions may be canceled on tour due to reasons like low enrollment, weather or unexpected closures. If an excursion you signed up for is canceled by Go Ahead Tours, you will be refunded the full cost of the excursion. Please note it may take up to 60 days for your refund to be processed.
• Your Tour Director may offer their own optional excursions which can only be purchased on tour via cash (in local currency).
• At least 60 days prior to departure, check with your doctor or healthcare provider for the latest updates and entry requirements, or visit the Centers for Disease Control and Prevention's website at cdc.gov .
• If you have dietary restrictions and/or food allergies, please notify Go Ahead Tours at least 30 days prior to your departure by logging in to your account and updating your traveler info. To update this information closer to your departure date, please contact our Customer Experience Team.
• If you have medication that you take daily, be sure you have enough for each day of the tour as well as any possible delays encountered.
• Most of our itineraries include headsets used during certain sightseeing tours so travelers can hear their guides or Tour Director. If you use an assisted listening device, such as a hearing aid or cochlear implant, please visit our Help Center for more information or contact our customer experience team. Please note that at this time not all our destinations offer headsets due to supplier limitations.
• The water is safe to drink throughout your tour unless posted otherwise.
• This tour includes 3 dinners. Included meals may be plated set menus, buffet or family style depending on the location. Dinners include one glass of beer, wine, or soft drink and water, coffee and tea.
• Breakfast each morning is also included at the hotel and is typically buffet style with hot and cold options.
• For traditional English fare at a reasonable price, try a pub meal of fish and chips or bangers and mash. Stilton cheese, steak and kidney pie, and Cumberland sausages are also worth a try. Sip afternoon tea with delicious finger sandwiches and scones at Harrods in London for the ultimate in English tradition.
• Modern-day London boasts an array of diverse international restaurants. Popular options for the adventurous palate include Indian, Thai, Chinese, Indonesian, Greek, and West African cuisine.
• For a picnic with French flair, stop at a small grocery store for cheeses, pâtés, cured meats, fresh-baked bread, and fruit. In the cities, sidewalk vendors are known for their steaming crepes, while mouthwatering pastries and hot café au lait beckon from cafes. In restaurants, the prix fixe option is a popular way to enjoy a set three- or four-course menu for a good price.
• Although lunch is generally served from noon until 2pm in France, dinner is served from 7:30pm onward. Those wishing to eat earlier can stop at a cafe, where light entrées and sandwiches are available throughout the afternoon and evening.
• Roman food is typically freshly prepared and varies depending on the season. Must-try bites include cacio e pepe (a simple dish of pasta, cheese and pepper) and supplí (a fried rice ball similar to Sicily's arancini).
• For more authentic meals, try local trattorias, small restaurants set away from the main piazzas. A typical Italian meal includes wines and the occasional beer, followed by a few sips of after-dinner drinks like grappa or limoncello.
• In Spain, on the tour extension, breakfast like a local with just a pastry and coffee. Then, tuck into a three-course lunch featuring a Spanish staple like savory seafood paella or grilled meat and fried potatoes. Dinner is less hearty than lunch and is served late, between 9pm and midnight. Snack on small plates called tapas any time of day.
• At the conclusion of your tour, it is customary to offer your Tour Director and driver a gratuity in local currency. Please keep current exchange rates in mind.
• We recommend tipping the equivalent of $10USD to $12USD per person per day for your Tour Director and the equivalent of $3USD per person per day for your driver.
• If applicable, we also recommend the equivalent of $2USD per local guide.
• Tips can only be paid in cash.
• If you are traveling to multiple countries with different currencies and the same Tour Director, ask them what currency they prefer for their tip.
• The cost of porterage is included in your tour price, and it is not necessary to tip baggage handlers.
• You will use the Pound sterling in the United Kingdom and the euro in France and Italy (and Spain on the tour extension).
• Better rates of exchange are usually available overseas, but you may choose to order some currency from your local bank to use when you first arrive.
• We strongly advise that you take debit/bank cards and credit cards, which can be used to withdraw cash at local banks as needed.
• You can use most debit/credit cards at ATMs on the international networks Cirrus and Plus, but make sure to check with your home bank about withdrawal fees.
• Inform your bank and credit card company of your travel plans so that they won’t confuse your international purchases for fraudulent charges.
• International banks and businesses primarily accept debit and credit cards that work with the EMV chip system. If you do not already have at least one debit or credit card with a chip in it, we strongly recommend requesting one from your bank prior to your tour.
• Plan ahead and bring cash to tip your tour director, local guides, and bus drivers. We also recommend keeping coins in the local currency on hand, as some public bathrooms may charge a fee for use.
• To ensure you feel prepared before traveling on tour, we strongly recommend you download the EF Go Ahead Tours mobile app. The app is free and provides important deadlines, entry requirements, your detailed itinerary, packing tips and more. You can also connect with fellow travelers through the chat feature in the app.
• Wifi is available in most hotels, though some charges may apply.
• There is no Wifi on any of the motor coaches.
• Please contact your mobile service provider for information on roaming charges.
• Your Tour Director will be leading your group throughout your journey. You will have the same Tour Director throughout your tour.
• The role of the Tour Director is not only to provide information and context on the destinations you visit, but also to confirm services, coordinate inclusions, prepare each days’ activities and support travelers while on tour. As such, they must focus on the success of the group, and cannot provide individualized assistance to any one traveler.
• One of the benefits of traveling with EF Go Ahead Tours is our on tour emergency support team.
• Our extensive network of offices around the world, and our integration of ISO 31000: Risk Management Guidelines, help our dedicated 24/7 Emergency Service teams anticipate and address on-tour challenges in a flexible and iterative way.
• This team supports travelers and Tour Directors using a combination of extensive training, simulations, incident response planning, and decades of experience to help manage emergencies if they arise, ranging from personal health concerns or injuries to major world events.
• As needed, On Tour Support can facilitate additional support for travelers on tour, arrange assistance from outside specialists, and liaise with local and international authorities to help solve on-the-ground issues. In addition, the team is dedicated to supporting and facilitating communication between travelers and families in the event of an emergency while on the road or at home.
• The United Kingdom is on Greenwich Mean Time (GMT), which is 5 hours ahead of Eastern Time (ET).
• France and Italy (and Spain on the tour extension) are 1 hour ahead of GMT and 6 hours ahead of ET.
• When it’s noon in New York, it’s 5pm in the United Kingdom and 6pm in France and Italy (and Spain on the tour extension).
• When you travel with EF Go Ahead Tours, you’ll make a positive impact on the places you visit, and the people and animals you meet along the way. That’s because our three core Responsible Travel commitments—protecting the environment, supporting local communities, and promoting animal welfare—are at the heart of every tour we offer.
• Travel, when done responsibly, can make an enormous socio-economic impact to communities. To maximize your impact, eat at locally owned restaurants and shop at local businesses. Ask your Tour Director to point out restaurants they recommend.
• Prepare for your trip: be aware of the monetary norms such as tipping and negotiating in a market, learn about the destination’s forms of etiquette, and take some time to learn a few words in the local language.
• When interacting with locals, make sure to ask people for permission before you take their picture, and approach cultural differences with empathy and an open mind.
• EF Go Ahead Tours encourages our travelers to limit their waste while on the road, especially single use plastics. You can avoid single use plastics by packing your own toiletries, using electronic documents, and bringing a reusable water bottle and shopping bag. If you need to use plastics or paper, please recycle.
• Environment: On this tour, we recommend the use of a reusable water bottle, as the local drinking water is safe for travelers. Your Tour Director can provide additional guidance on local water standards. Make sure to bring a reusable water bottle to cut down on single use plastics.

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4.6 out of 5 stars

EF Tours Review: The Good, The Bad & The Ugly

Is EF Tours right for you?   

So your kid just came home from school with a gorgeous full color brochure about an upcoming trip to Europe with EF Tours that one of their teachers is leading.  He or she is super excited about all the cool things they get to do and is just begging you to let them go.  

It sounds great, but as a responsible parent, you want to know exactly what you’d be sending your child off to do, and how things would actually work on this trip.  

Well, lucky for you we took a 12 day visit to Europe with EF Tours, and have all the details to decide if taking an international trip with this company is right for you or your teenager.  

We’re going to start with the breakdown of how things work with EF and what to expect as a participant or a parent, and then move on to our specific experience with our tour.  

I always like to start my reviews by reminding you that I was not compensated in any way to write this post.  All opinions are my own, and all costs were paid out of our pocket for this experience.

What is EF Tours? 

EF Tours is a travel company that specializes in international tours for students.   

According to their website , EF Tours has been in operation since 1965 and offers trips for students and teachers designed to “provide immersive, life-changing education.”

Basically, EF Tours organizes international trips for students to a wide variety of destinations, promising “compelling itineraries” full of “experiential learning.”

They also promise to have the “lowest price on the market” for this type of travel.  

EF, as a company, offers may types of tours ranging from group trips for adults to organized gap years for high school graduates.  While these options are available, the bread and butter of the company is the basic high school student tour which is what we took.  

How do EF Tours work?

EF Tours have a pretty straightforward process during the sign up period, prior to departure and during your trip. 

Before we get into that, it must be said that EF Tours operate fully independently of the local school district, and are not endorsed or supported by them whatsoever.  

While this may seem like a school trip, it is not.  It is a trip run by a business who just happens to recruit participants through the school system.  Your local principals, school boards, etc. have zero control or influence on these trips.  The school is only involved in the process as far as whether they allow teachers to hand out information in schools or not. 

The EF in EF Tours stands for Education First.  According to their website, EF claims to “design tours to help educators teach, and so students can learn more—about tolerance, other perspectives, and themselves.”

The Sign Up Process

EF Tours are set up to be “hosted” by a local teacher who is then designated as the “group leader.”  Teachers are incentivized with free and reduced price travel to recruit students to join their tours.  

Tours are advertised by the group leader/teacher to students at their school and to their local community.  Interested students and parents are invited to attend informational meetings either in person or virtually where the group leader/teacher goes over the itinerary and any questions potential participants may have.  

Students and parents can then sign up directly through the EF Tours website, and submit all payments directly to the company.  

Trips are usually initially introduced about two years before the travel date so that participants can make smaller monthly payments to cover the cost of the trip.  Costs for these trips can range widely, depending on the destinations and length of the trip.  

EF has the group leader/teacher set up deadlines for signing up to go on the trip, sometimes including small discounts to encourage enrollment.  This tends to give a false sense of urgency to the sign up process. 

We found that participants can sign up just about any time before the trip departs.  We signed up about a year out from the trip, while another student who traveled with us signed up just a month or two before we left.  

Anyone was allowed to sign up for the trip.  We were encouraged to invite friends and family to join us on the tour, whether or not they were associated with our school or even local to our area.  

Adults did need to pass a background check in order to participate in the trip, since adult tour participants are traveling with minors.  

We were not given specific dates for our trip, but instead we were given a window of time during which the trip would occur.   Our dates were finally confirmed about two months before our departure.  

There are usually two or three optional excursions that can be added to any tour.  These usually include some special activity or visit to an additional landmark.  

Tour participants may also choose to upgrade the insurance for the tour. 

Before Your EF Tour

Once you’ve signed up for your EF Tour, you’ll be given access to a tour portal on the EF website where you can track your payments and what steps you need take next to participate in the trip.  They also provide a fundraising page, where friends and family can pay EF directly to offset the cost of your trip.  

Our group had a few in person meetings at a local restaurant prior to our trip where we discussed issues ranging from passports to packing for our trip to Europe , and got a chance to meet our fellow travelers.  This may or may not be true or all groups that are traveling with EF.  

Each participant in our tour was required to submit a copy of our passport to EF to insure that we had the proper documentation to travel.  

Information about our flights was not available until about a month before our departure, and information about our hotels was not available until we were about three weeks out from leaving.  

EF Tours uses a wide range of airlines, and travelers do not get to indicate a preference.  EF books all travelers in economy class seats for all transportation methods.  EF will book with whatever airline has space available for the lowest price for the group.  

As for hotels, travelers know very little about where they are staying ahead of time.  Per the website, tour participants are assured that “travelers can count on safe, clean and comfortable hotels with private bathrooms” but much beyond that the info is sparse.  

Students can expect to room with one to three other students, and possibly have to share beds.  Adults can expect to share a room with one other person.  For a fee, a single room can be requested for the tour. 

EF does indicate up front that hotels may have small rooms without air conditioning, television, or elevators, and that WiFi may not always be available.  

During an EF Tour

All transportation arrangements are made by EF Tours, including flights, buses, trains, etc.  They book all accommodations and attraction admissions for tour participants. 

Two meals a day are included in the cost of a trip with EF Tours.  Breakfast is provided each day at the hotel, usually continental style, but sometimes with hot offerings just depending on your hotel.  Dinners are are pre-arranged with a preset menu by EF at local restaurants.  EF will make accomodations for those with specific dietary needs, such as gluten free or dairy free meals.

While the teacher recruiting students is designated as your group leader, they don’t actually lead the tour once you start traveling.  EF provides a Tour Director to accompany your group through the entire trip.  

This Tour Director is supposed to handle just about everything on your tour, including all your pre-booked accommodations, meals, excursions, tickets, and transfers.  This person is there to direct the group and handle any problems with logistics you may encounter along the way.  

During the tour, your group will meet up with various local guides who will give you some sort of tour of the city or historic site that you’re visiting.  These tours are usually walking tours, but sometimes are bus tours, depending on the location.  

Tour participants are also given access to an EF Tours App, that just lists your daily itinerary for your trip.  

Our EF Tour Review

Our specific tour featured quite a daunting itinerary.  We toured Europe for 12 days, visiting sites in London, Paris, Florence, Rome, Pompeii and Capri, with no more than two nights in any destination.  

Our tour consisted of 26 travelers from our high school: three teachers, seven adults and 16 students.  We were combined with a group from upstate New York consisting of 14 travelers: one teacher, one adult, one child and 11 students.  There were a total of 40 people on our tour.  

What EF Tours Promised

Before our tour, the group leaded made sure every person who showed an interest in going on the trip got the glossy, full color brochure that outlined our itinerary and told us what to expect on the tour.  

The brochure promised that participants would be “surrounded by the people, the language, the food, and the way of life” of the destinations on our itinerary.  We were assured that our tour director would be “with us around the clock, handling local transportation, hotels, and meals while also providing their own insight into the local history and culture.”  

We would be spending time in three different countries, seeing some of the most beautiful and historic cities in Europe.

The brochure also claimed that students could earn educational credit while on tour, and that all tours feature “experiential learning activities.”

Our tour left some of these promises unfulfilled, but did give us a glimpse at some fantastic destinations in Europe and some amazing memories.  

Our hotels along the trip started out stellar but seemed to go downhill from there, unfortunately ending in truly unacceptable accommodations.  

Even though this wasn’t guaranteed, all of our accommodations had some sort of air conditioning, with some that functioned better than others, and all of them had WiFi.  

For the first four nights during our stays in London and Paris, we were sent to Hilton Hotels .  They both were on the higher end of what I expected based on the descriptions provided by EF Tours of what our hotels would be like.  

The rooms at these Hiltons were very new, immaculately clean and extremely comfortable.  They were both located about an hour outside of the city center, but that wasn’t too much of a problem.  

When we reached Italy, things changed a bit.  

For a quick overnight in Milan on our way to Florence, we stayed at and AS Hotel in Limbiate.  This hotel was a bit older than the Hiltons we’d stayed in, but it was clean, spacious, and comfortable.  

Between Florence and Rome, we spent the night at the Hotel Villa Ricci (not pictured).  This hotel was significantly older than the other three we had stayed at, but it was still clean and comfortable.  While the room wasn’t much to write home about, some members of our group lucked out and got spectacular balconies. 

Once we arrived in Rome, the Villa Aurelia was our home base for two nights.  We learned that this hotel had once housed men studying to join a monastery, which explained the doritory feel of the place.  Again, we found these rooms to be clean and pretty comfortable.  

On our way to Southern Italy, we spent the night in Sorrento at Sisters Hostel .  This was the only true hostel on our trip.  While they still stuck with four students to a room, several of the student rooms had enough beds to sleep up to 12 people. 

Though not quite as refined as the Hiltons, and a little slap-shot with the furniture, we found this place to be clean and welcoming.  While it wasn’t quite as comfortable as some of the other places we’d stayed, it was completely acceptable and had a spectacular view of the Gulf of Naples from the rooftop terrace. 

Things took a turn for the worse on our last night of the tour, when we stayed at Hotel La Pergola in Rome.  This place was truly one of the worst hotels I’ve ever had the misfortune to stay at (and as a travel blogger, I’ve stayed at a LOT of hotels).  

Things started off badly when we discovered that the lights in all the hallways were not on, and that we had to hunt around with our cell phone flashlights to find our way to our rooms.  I asked the front desk to remedy this, but it was never addressed, and we had to repeat the blind search for our rooms every time we went up.  

Upon arrival in my room, I found it to be extremely dirty.  There was a layer of dusty film all over my bathroom and my pillow had an unidentified crusty stain on it.  My daughter’s room had the same layer of dirt in the bathroom, plus a shoe print from where someone killed a bug on the wall.  I checked our beds for bedbugs and thankfully did not find any. 

The front desk did not seem to care and we were told no one was available to come clean the bathrooms.

But the worst experience in this hotel went to a dad on our trip, who’s single room contained only a sofa.   Not a sleeper sofa, but just a hard couch.  There were no linens or towels available to him whatsoever. 

When he asked for these items at the front desk, he was told that we should have called earlier to request them since they were all locked up in a cabinet by the time we arrived at the hotel.   He ended up sleeping on a towel laid out on the sofa with a travel neck pillow, that had been provided to him by his daughter from her room.

The front desk attendant seemed more than annoyed anytime someone from our group would approach them, and insisted that we all leave our keys at the front desk when leaving the hotel for dinner that night.    

We weren’t left with much recourse, since this was a group trip and we were on our last night, so we decided to just grin and bear it, and did our best to get some sleep.  

Overall, I’d say that the hotels provided were quite good, with the exception of Hotel La Pergola.  For ten of the eleven nights of our trip, we were provided with clean, safe accommodations that lived up to what the EF Tours website told us to expect.  

At the time of this publication, EF Tours has been notified of this unacceptable hotel and has yet to respond.  

Meals on the tour ran the gamut from weird to stellar, but overall were not to bad.  Breakfast and dinner every day were included in what we paid for our tour.  

All breakfasts were served at our hotels.  Sometimes they were just continental breakfasts with cold offerings, and sometimes we were given hot breakfasts with eggs, bacon, and such.  Sometimes it was quite obvious where our group was supposed to go, and sometimes it wasn’t. 

Overall, breakfasts were adequate throughout the trip.  

Lunches were not included in the initial price of our trip and were paid out of pocket each day.   

Lunches were always a gamble.   It all depended on where we were and what was going on whether or not we’d get to select a restaurant on our own or if the group would be directed to eat at somewhere specific, and if we’d have lots of great choices or really limited options.  

For example, on our first full day of the trip, we visited the Tower of London.  We told to make sure we ate lunch after our tour, before rejoining the group to get on the bus.  The only options available to us were food trucks along the river right next to the Tower complex.  

It was the worst during our travel days.  We were frequently told we could just grab a bite to eat at the train station or the airport, only to be left with minimal time and very limited options.  

But some days lunch was great.  During our time in Rome, lunch came with some free time to wander, so we were able to go out and select the restaurant of our choice.  

Some days our tour guide would set up a lunch option for us, having arranged a preset menu and price with a local restaurant.  Those options were usually something like a burger, pizza or a cold sandwich.  

I’m not sure if the lunch situations were like this because of our tour guide or because of EF itself.  Sometimes it seemed inevitable, like when we were stuck in an airport or train station.  Other times it seemed like our guide might be creating these situations by not fully informing us what was available near by.  

All dinners were set up at local restaurants before our arrival.  We did not get to select from a menu and were all served the same thing each night, with the exception of those who had special dietary needs.  Each meal came with water, but we were allowed to order additional drinks at our own expense if we choose to do so.  

The worst dinners EF provided happened during the first few days of our trip.  During our entire time in London, we were not once served any traditional English food.  Our Tour Director said it was because “London is a melting pot of cultures,” but our group didn’t buy that.  

Our first group dinner in London was at a Korean restaurant where the group was served a hot stone bibimbap with chicken.  I’m normally a big fan of Korean food, but this wasn’t great. 

The next group dinner was at a Polish restaurant where the group was served a fried chicken patty and french fries.  

When it became apparent on the second night that we weren’t going to be getting any traditional English food, my daughter and I made arrangements to go get dinner on our own, and pay for it out of pocket.  Four other members of our group chose to join us.  

We simply got information from our Tour Guide when and where to meet up with the group after dinner and selected a nearby local pub so we could have a traditional English dining experience.  

Dinners seemed to improve when we got to France. During our first night there we had a lovely traditional French meal of chicken with mushroom sauce in the back room of a small picturesque cafe with a ton of ambiance.   On the second night we had a traditional Alsatian dish called Flammekueche, which was sort of like a pizza with a creamy sauce.  

In Italy, the dinners were quite good.  Of course we were served a lot of pasta, but we also had braised beef in tomato sauce, gnocchi, and pizza.  

According to the folks on our trip who had special dietary needs, the dinners were pretty good for the most part.  Although it did seem that everywhere we went in Italy, anyone who was gluten free or dairy free was served watermelon for dessert.  

Before we left on our trip, we were told by our group leader that we shouldn’t need more that $25 US dollars per person per day for lunches and snacks.  We found that that number was not quite accurate for us, especially if we ever wanted to stray from the planned meals that EF Tours had set up for us.  

We also found that we frequently needed to buy water to stay hydrated in the high temperatures of Italy during the summer, and at most of the locations we visited, water was marked up quite a bit.  

Overall, the meals on our trip were pretty good, but could definitely have been better.  

Our Itinerary

We knew going into this tour that our itinerary would be extremely hectic.  With no more than 48 hours in any location, we expected it to be jam packed.  It was kind of like a tasting menu, where you got a little bit of each destination.  

What we didn’t expect was the significant amount of wasted time and changes to our itinerary that happened on our tour.  

Things started off poorly when our tour guide was an hour late to meet us at baggage claim and then our bus was over another hour late to pick us up at the airport.  

While our tour guide was a very sweet, personable woman, she didn’t seem to understand how to manage the timing logistics for a group of 40 travelers.  

Our group was quite good about being on time to meet up locations with a couple of small exceptions that could not be helped.  No one wanted to be the person that made us late.  

Our tour guide didn’t seem to have this mentality.  She was frequently the last person downstairs at our hotels to meet our bus 15 to 20 minutes after the time she told us to meet her, and did not budget in adequate travel time to most of our destinations. 

For example, while we were driving across Italy, she had our driver stop at a large gas station for a bathroom stop.   She told us we only had five minutes to use the restroom and get back on the bus.  It’s completely impossible for 40 people to make use of just a handful of bathroom stalls in five minutes. 

We were late to our tours in London, Florence, and the Vatican.  We were late to our tour of the Colosseum in Rome.  We were late to our appointment at the Louvre.  We were so late to our tour of Pompeii.  This significantly hindered what we were able to see at our destinations, and made the whole tour seemed very rushed every day.  

Things like this happened over and over again throughout the trip.  This resulted in our group being habitually late to most of the tours we went on, and significantly cut into our time at some really important places.

The only times it seemed like we weren’t late was when we had to catch a flight, a train, or a ferry.  

There were also some pretty significant changes to our itinerary. 

Several items listed on our initial brochure were changed before the trip due to pandemic restrictions and travel challenges, which was fine.  We had ample notice and knew what to expect.    

But there were several instances where visits to certain locations were dropped off our itinerary completely, and visits to other non-advertised locations were added.  

Sometimes this was a good thing, but sometimes it was incredibly frustrating.  

In London, a walking tour of Piccadilly Circus, Covent Garden and Leicester Square was replaced with “free time” at the British Museum, which we really didn’t mind. 

But in Florence, visits to San Miniato al Monte and Piazzale Michelangelo were dropped off the itinerary with no explanation.  

On our way to Rome, our guide added a stop in Ovierto, a beautiful small town with picturesque views, wonderful dining and great little shops which we enjoyed immensely. 

But in Paris, a visit to Montmartre was abandoned, even though our dinner restaurant was within a mile of the historic location.  

The best unexpected addition to our trip in my opinion was the opportunity to see a musical in the West End of London.  Our guide was able to secure tickets (for an extra fee) for those who wanted them to a performance of Wicked during our free evening.  It was absolutely fantastic.  

But in the most frustrating example, during our time in Paris a visit to the Frogonard Perfume Museum was added to our itinerary.   No one asked to go there, and most of us seemed annoyed that we were stopping.  We were assured that the stop there would only last 30 minutes, but it ended up taking three times that, leaving us only an hour and a half to visit the Louvre before we had to be back on the bus to catch a flight to Italy.  

These added stops almost always involved additional costs as well, which we were not informed of before leaving for our trip.  This caused problems for a few kids on our trip who weren’t expecting these costs, and they unfortunately had to miss out on some of the better additions. 

There also seemed to be major sites in some of these cities that were not ever even an option to visit or see, due to our limited time in each city.   We didn’t go to Westminster Abbey or St. Paul’s Cathedral while we were in London, and there were too many things to count in Paris that we didn’t even glimpse.  While we were aware of this upfront before the tour, it really did feel like they didn’t allow enough time in any location to really see the cities we were in.  

Despite these frustrations, the itinerary did take us to some fantastic places and we had some absolutely unforgettable experiences.  We had a fantastic time seeing the Crown Jewels at the Tower of London.  We enjoyed a truly magical and unexpected sunset under the Eiffel Tower in Paris.  We got to listen to an orchestra perform in Piazza della Signoria in Florence.  We were able to marvel at the unparalleled artwork inside St. Peter’s Basilica in the Vatican.  We saw the stunningly beautiful sites of Capri from a private boat tour.  Those memories are truly priceless.  

During our trip there were extra excursions offered in any city we stayed in more than one night. 

In London, the excursion was a visit to the London Eye, a giant ferris wheel type ride that gives riders a birds eye view of the city.  In Paris, it was a trip to Versaille to tour the palace and the gardens.  In Rome, it was a tiramisu cooking class.  

We choose not to participate in the excursion in London because I’m not the biggest fan of heights, and in Paris because my daughter wanted the opportunity to spend some extra free time in the city.  

I’m extremely glad we made those decisions.   

While the London Eye excursion seemed to go well for those who went on it, it was over priced.  EF Tours charged each participant $60.  Tickets can be purchased individually at the ticket booth for just $42 USD or for groups ahead of time for just $24 USD.  I’m not sure what EF added to the experience to warrant that upcharge.  

By skipping the London Eye, we were able to have a bit more time to explore and plenty of time to enjoy our pub dinner that we mentioned earlier since the London Eye excursion was timed to happen right before dinner.  

In Paris, those who went to Versaille told us the experience was underwhelming because of the limited time available inside the palace, and the lack of lunch options available to those who went.  

The Versailles excursion seemed overpriced as well.  EF Tours charged $114 USD to each participant.  Tickets to the entire estate are free for those under 18 years old and cost under $30 USD for anyone else, and that’s without a group discount.  Even if every single person had to buy a ticket,  I can’t imagine that the cost for a group tour and the transportation to get the group there cost an additional $84 USD per person.  

The tiramisu cooking class in Rome was not optional for our group for some reason.  I think our group leader made that choice when she set up our trip.  We paid an extra $85 USD above and beyond the base tour price to experience it.  While I could not find information about individual class pricing, I highly doubt that EF paid that much per person for us to spend an hour making tiramisu. 

I will say that the class was a fun experience at a great location, and we all enjoyed the desserts we made together.  

Overall, unless an excursion is of special interest to you, I wouldn’t recommend participating in them, simply because they seem overpriced.  Having extra free time to see the sites of your choice seemed to be the best option during our tour.  

Education on an EF Tour

EF Tours makes a big deal out of their tours being focused on education.  We were promised “experiential learning activities” during the trip.  They even claim you can earn credit for going on these tour.  

We found that there wasn’t that much education attached to our tour.  

The local tour guides who showed us the sights of each city were the most informative folks on this trip, with extensive knowledge of the history and culture at each stop, but we were forced to use amplifying devices called Whispers in order to hear the guides.  These Whispers often had glitches or were garbled, making it very hard to understand our guides.  

Other than the local tour guides and maybe the tiramisu class, I wouldn’t call just visiting these historic places an “experiential learning activity.”  

We also learned that our high school would not give any credit to students who participated in these trips, even though much was made of the educational credit during the pitch to get us to join the tour.  

This isn’t to say that we didn’t learn anything on our trip.  We did have some great cultural experiences while we traveled.  But learning seemed to take a back seat to just being in another country in most circumstances.  

Safety with EF Tours

As a parent considering an EF Tour for my teenager, I know safety was a big concern for me.  

When my husband and I decided to send our daughter, we felt like one of us should go with her since she was only 15 at the time we went on the trip, and had not traveled internationally like this before.  

For the most part, I felt quite safe during our trip.  

Before our trip, our group leader did make sure to advise us about pickpocketing and theft at major tourist sites in Europe, and advised us to be prepared.  She did make sure we were always wary of our passports and where we were keeping them during our travels.  

While on tour, there was only one time that I felt like our group was taken to an unsafe area.  That was during our terrible last night in Rome when we had to walk from our hotel to our dinner restaurant through some pretty sketchy areas of the city.  

Although student were allowed to go out on their own during our free time, they were asked to go in groups of three or four and were left in pretty safe areas to spend their free time.  

The biggest problem I saw with safety was when our Tour Guide would take off walking at a breakneck speed, frequently leaving half our group stuck at crosswalks or a few turns behind.  She usually did a count to make sure everyone was there when we were ready to leave, but she did leave people behind at least twice during our trip and have to go back and get them.  

Most of the time we had no idea where we were headed when we were walking to different locations.  We were never given the names of the restaurants or addresses of where they would be unless we specifically asked for them.  I think communicating with the group more about where we’re going could have avoided some sticky situations that a few of our travelers found themselves in when they were left behind.  

We also didn’t have a way to contact our Tour Guide directly.  Only a couple of people were given her contact information, which made communication confusing and difficult during our free time, especially when she got delayed during our free evening in Paris and our meeting time had to be pushed back significantly.

Curfews and group rules were left up to our group leader, who didn’t set many boundaries for our students.  

Since the legal drinking age in the areas we visited was 18, student who met this requirement were allowed to drink alcohol on our trip, but were asked to limit it to one drink with dinner.  By and large, our students respected this request and did not take advantage of the lowered drinking age to go and party it up.  

Trips like this EF Tour require students to be pretty mature when it comes to safety.  We had a wonderful group of kids who took their personal safety pretty seriously, and didn’t take unnecessary risks that would put them in jeopardy.  Had it been a different group of personalities, I’m not sure how it would have gone.  

EF Tours:  Our Final Verdict

Would I travel with EF Tours again?  That seems to be the question at hand here.  

My EF Tours experience definitely taught me a lot about group travel.  As someone who travels pretty frequently , I usually make most of my own travel arrangements, from flights to hotel reservations to activities.  It was quite nice not to have to worry about any of that.  It really did take a lot of pressure off to just let someone else do all that work. 

But relinquishing that control does require a certain amount of trust.  There were some areas that I would definitely trust EF to arrange again, and other areas where I really think they could do better.  

For this trip it really came down to adjusting expectations once we were traveling.  I really did expect there to be more education involved in what we did while on our tour.  I really did expect to spend some quality time at these major historic sites. 

Once I realized that time would be much more limited at every destination than I expected it to be, the trip went much more smoothly.  

I think our experience would have been better with a more seasoned Tour Guide.  Ours just didn’t seem quite ready to handle all the pressures and logistics that are required for managing a group of 40 people for 12 days.  

EF Tours is definitely a budget tour company, and for the price, you do get a good experience.  

Did EF Tours create the trip of my dreams?  Not by a long shot. 

Did they create a good experience for students who haven’t done a lot of international traveling?  I’d say yes.  

Do I regret going on an EF Tour?  Absolutely not.  I had some incredible experiences in some amazing locations with my only daughter, and I wouldn’t trade that for the world.  

Would I go on another EF Tour?  I think I would, but I would definitely choose a slower paced itinerary with more time in each destination.  

Do you have any questions about EF Tours that I didn’t answer?  Feel free to ask me in the comments!!

EF Tours Review: The Good, The Bad & The Ugly

Wednesday 29th of May 2024

We are the latest scapegoats of EF tours which is not worth 10$ for the time they make you wait doing round about trip for 40 hours for a travel worth 14 hours . THE most pathetic travel plan i have ever seen in my entire life. Instead of paying for this tour, I would have taken my entire family with much better planning saving time and money. JUST NOT worth it and am hoping to do something more than just commenting here to avoid atleast 1% of naive parents into signing up for future EF tours from school.PLEASE don't waste precious time

Tuesday 28th of May 2024

Hi Louise A great review, thank you. I am an EF tour director, though I only continue to lead tours where I have already worked with the Group Leaders (the teacher organizing). I won't defend EF, there's no getting around the fact it's heavily profit-driven and as such does not use resources on adequately training its staff, whether they are office based or TDs. They use the cheapest bus companies, negotiate the cheapest menus, the cheapest room rates but of course spend a huge budget on marketing and corporate BS - and it works, they are the biggest student tour operator out there not to mention all its other extensive enterprises. Everything is done last minute which hopefully gives some explanation as to why TDs are often beyond frazzled and they have to spend time away from the group, particularly in their hotel room each night emailing and sorting out things for the next day or next few days which should have been organized well in advance by the company. And given how early morning departures are and late finishes at hotels, you can see that they get very little sleep. More and more we complain that TDs are having to spend days and days in advance on admin to make the tour anything like acceptable - time when they are not being paid and think about it, they have chosen a job which is not office based but are being forced to do so much admin which any other company would handle in the office. We are either already on tour, so it is taking time away from our current group, or we have to spend less time with family when we are in between tours. Cheapest labor, in fact it is free labor! To say nothing of how late they pay us and even then they dispute a lot of payments so we have to wait even longer. Of course TDs should never be late, this is appalling. To play devil's avocate though, in my time I have bumped into colleagues along the way who are in floods of tears because of how their tour is going. Almost always to do with impossible itineraries, tickets not arriving and the company not supporting them, but also sadly, due to relations with travelers. The most likely is parents who have elected to travel on a student trip without understanding what they means for them (long days, staying in poor quality hotels, rushed meals etc.). And sometimes it just takes a bit longer to compose yourself before going back to meet the group. Often I have to be on a call and skip a visit that I was really looking forward to just to sort out some s*** so the tour goes well. Of course to maintain professionalism, I would never tell the group that I have been sorting out s***, they just assume I've been gorging on gelato. Sometimes we are not even provided with a ticket to go into a museum or theatre so we cannot join the group. All aspects of the job has got worse and worse over the years and many of the experienced TDs have jumped ship where they are better paid and generally treated more humanely. I think it is worth emphasizing the importance of strong leadership from the Group Leader. It s amazing that some are willing to travel with kids they have never met until they arrive at the airport. A good teacher will pick good chaperones and give them guidance to prepare for the tour. So free time can be very different between one group and the next. It may sound like kids are let lose, but it is almost always in a controlled environment and the teacher will have set up parameters the students have to keep to. Again the biggest trouble makers are typically parents who travel with the group. Regarding educational aspects of the tour, I would like to deliver more education and we certainly used to do more. But as hotels have got further and further from the centre, meaning longer and longer hours on the go with very little sleep, bus journeys means the students need to catch up on sleep. There are some EF tours which are more educational-focused such as STEM, WW2, And don't forget there is also the 'soft skills' element that should not be overlooked - for most students this is their first time travelling abroad, certainly without their families. So learning self-reliance, not losing their passport, budgeting their spending money, navigating teenage relations, meeting foreigners, starting to understand their own limitations and what they are willing to compromise on or not... there is so much that they are learning and absorbing which you will not find in a text book, but this is life learning and the most rewarding part of the job is to see the kids blossom. More often than not it is the students who are introverted, who make the biggest steps and make the most progress - starting to speak words in the local language, trying different foods, open their eyes wide. The confident kids often stick together and don't appear to grow as much. One of the biggest problems with this kind of tour is that the more things listed on the itinerary, the more people sign up. As an example. teachers often say that they offer a tour, get a few signing up, then they amend it to include Paris and boom, a full bus. Only the most experienced of travelers would look at the shiny marketing brochure and question how it is possible to pack everything in. But having everything in is what sells tours. Kind of a vicious circle. Versailles optional - this is a tricky one. It is overpriced, but is a bestseller and I would like to offer some perspectives. Don't forget to factor in the service you are getting - sure, go there alone, work out the route from which of the Versailles train stations you can work out you can get to and yes under 18s enter for free, work out how to get an adult ticket on your own, queue for a long time (just google the length of those lines), work out where the bathrooms are on your own, options to eat, what train to get back... There are more costs involved with a group. for this visit In order to skip those long queues, groups must pay for group reservation fee, whatever the age of the group. You have to pay for 2 guides if there is more than a certain number in the group, so they split the group in half and have 2 tours at the same time. The Whisper audio headsets have a fee. The bus has to have a separate fee and parking. So yes, it is very profitable, but perhaps not as much as you think. The travel business can be precarious, just look at the pandemic years. Imagine airlines going on strike or sudden weather changes. Tour companies need a little reserve to deal with emergencies and the profits from side trips like Versailles is useful for this. Of course when it is clear that this tour company makes a lot of money by being very cheap on meals, poor buses and hotels, this is hard to hear. Some side trips like the London Eye are absolutely a rip off and teachers should really be more wise to this. Now that I mainly work for companies that have a calmer itinerary, the difference is immeasurable. A good one for teachers and trip organizers to work with is Lingo Tours. Each tour is bespoke so you can bring them your itinerary ideas, they will work with you to come up with something that truly works. Meals are high quality and usually offer a choice and hotels are so much better quality and even if they are not very central, they are not far out like with EF. You will get sleep, you will get an experienced tour director (you can even bring your EF TD with you, we are all freelance after all), you won't pay more and you won't regret it! You won't feel like you are part of a factory product and you will have decisions explained to you so you know you are offering a quality product to people signing up. But, like your tour director, you need to have experience because taking students away on a tour is no easy task and it takes time to understand all that it involves. Another small company that will work with you to design your tour is Global Explorers LLC. ACIS is also good for brochure tour style, but generally works out more expensive, same with Passports. Explorica is the real rival to EF and has a similar set up and EF does not let TDs work for both companies. You have have to laugh, on the EF website it says "Reimagining student travel, one itinerary at a time". If reimagine means "providing a worse product and service than last year" then they have that written correctly. They certainly do not do one itinerary at a time, they do everything en masse and this is a problem - they never turn down business and have too many tours going at the peak season. Adjust expectations appropriately. I hope this comment helps some people to understand the challenges of student touring.

I am happy that I can be helpful. CHAOS and ADRENALINE is how these tours are run. It's a big pity, there is really enough money in the company for these to be great tours. The family who own EF are on the Forbes rich list. Their business school has a reputation like Trump's did! But the family are good at business themselves , very good. But at the end of the day, whether EF does a good job or not, we all need to understand that more people are traveling than ever and this has an impact on many aspects of trips, especially group trips.

Louise Emery

Thank you SO much for this info! Having a TD perspective is really fantastic, and does give insight to how things are run. I especially appreciate the recommendations at the end!

Friday 3rd of May 2024

Hi, I signed up for the 2025 Rome and Greece trip with this company. Was wondering what I should do there and if there is anything to not do. Let me know if I should cancel a certain hotel stay or guided trip.

Saturday 4th of May 2024

Not sure if you can cancel one portion without cancelling your participation in the whole trip.

Friday 12th of April 2024

I have gone on 4 EF tours (England and Scotland), (London and Paris), Rome, and one called Bell'Italia, which was basically a road trip through Italy. The meals are always meh, and the hotels were usually ok to good. I'm surprised at your lackluster tour guide. We have ALWAYS fallen in love with all 4 tour guides!!! They are all friends for life now. I wish you could have had that experience. The kids just adored them all. I did find the more jam packed the itinerary is, the more stressful the trip can be, but on the other hand, you get to see it all.

Thursday 14th of March 2024

Thank you so much for your insightful review! My daughter is headed to S. Korea in a few weeks and reading all these comments & your review...I'm just hoping for the best at this point. I wanted to ask about the tipping. Our group leader has requested $145 paid to her in cash, which I was completely caught off guard, considering the financial commitment of the trip itself, but reading this, it seems that it is quite normal. I contacted EF and the representative said that according to the tour itinerary, the total suggested guideline should be significantly less. Do you know what happens if there is a surplus or shortage with the tipping amount? I'm just wary about giving someone I don't even know (group leader) cash.

Saturday 13th of April 2024

@Louise Emery, I can't thank you enough for you review. My school is planning a trip to Rome, London, and Paris in June 2025. I've been honestly on the fence, and I still have time to cancel. I'm a teacher at the school, but not actually a chaperone. I have to pay the full cost for the trip, but I know I will likely still need to supervise the students during the day. I don't necessarily mind this, but I wonder if I'd be able to explore at night. What time did you typically get back to your hotel? I really hope we are not an hour away from the Rome, London, or Paris city centers. I would love to be able to go out for drinks on my own at night time once the students are in the hotels. Louise, do you think it might be better to plan my own trip to Rome, London, and/or Paris? I'm a single man with no kids hahah.

Tuesday 2nd of April 2024

I really am not sure what would be done with a surplus. I would definitely ask the group leader about the discrepancy between their request and the recommendation of EF.

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“ Just returned from a fantastic trip to Iceland with EF Go Ahead tours . ” in 3 reviews

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I made a reservation last Thursday (11/16/2023) for a trip to Iceland from 12/02/2023-12/07/2023 and then I was told that I can't have my refund back. This entire situation has been a massive chaos. When I called on last Thursday (11/16/2023) to place my reservation, the agent (Kathy) I talked to stressed about she "cannot" guarantee that I will be able to go on the trip. Before I provided the payment information, I specifically asked if I will be able to get the refund because the trip is coming up so soon. The agent ensured that I will be able to get a full refund back within 60 days if I decided to cancel the trip. I was also told that I am basically on a wait list and someone will contact me once I can go on the trip. No one contacted me about whether the agency was able to process my information at all, so I've been left in the dark about this trip since the beginning. I called the help line this morning (11/20/2023) around 9:00 Eastern Standard Time to cancel my reservation. I was informed by the agent that I will not be able to get my full refund back since it's too close to the trip date. Basically I was told that Kathy gave me the wrong information, so I will have to pay the cancellation fee. The only reason I provided my payment information is because Kathy specifically stated that I will be able to cancel the trip and receive a full refund. I've never been so frustrated with a traveling agency. I made sure to ask this agent regarding the refund policy twice before giving her my payment information, and she still couldn't provide me with the correct information. It's unbelievable that such a big traveling agency cannot uniformly train their employees with the correct set of information.

I have yet to leave on this trip to New England, but thus far the customer service has been DISMAL at best. They have every device to discourage you from talking to an actual person. Additionally, be warned: there is a lot of FALSE ADVERTISING. Website indicates first two nights a hotel in Burlington, walking distance to many things, or close to public transportation. So, we booked a pre-stay for two nights in Burlington, Before we booked the extra nights, I was told by rep the hotel would be 'Delta Marriott in Burlington'. When the actual hotels were sent, I see we are at Hampton Inn in Colchester. Well this hotel is in the middle of nowhere, not walkable to anything, 30 minutes drive to Burlington. Their front desk informed me we 'really will need a car to go anywhere' (except Starbucks and Costco across the street). I have been on the line now 43 minutes as I type this to 'tour support' line. The rep when she finally came on tells me there is NO REFUND for the pre-stay hotel payment. It is 'close to public transportation.' Turns out she is referring to the Colchester bus station -- 13 minutes away!! Clearly, reputation and customer service are not important to this company. I will never book with them again.

This review is for the tour of London and Paris. This was my third tour with GoAhead in the past 10 years. My first two tours in 2011 and 2015 were both very good, but this one was a disappointment with a dramatic decline in customer service and quality. That pains me to say, but it's true. This was essentially a bargain basement tour with terrible customer service and a bad Tour Director, Reuben, who made the tour very stressful and unpleasant. He was unavailable to us, ignored messages, and made us feel like we were bothering him. The whole tour group was constantly talking about how Rueben the tour guide was ignoring them and acting put out, like he didn't want to be bothered with the group. The wait time to talk to anyone at GoAhead on the phone was consistently 45 min to an hour minimum leading up to the tour and after. That's ridiculous. For my past 2 tours I received a quality travel bag in the mail from GoAhead. This time, GoAhead mailed the travelers a cookbook. Like that will come in handy whilst on tour. It was an obvious attempt at some promotional collaboration that didn't serve the needs of its customers at all. The London portion coincided with the death of Queen Elizabeth. It was understandable that there might be some adjustments made, but we were told in the hotel lobby that our bus had been "cancelled" and we would be traveling on foot. This was a problem, because we paid for coach travel throughout our tour. GoAhead sent us travelers an email on 9/15 that said "London is experiencing severe road closures, which do not permit buses to operate in the city." This statement was untrue. There were plenty of buses operating in the city, and numerous buses were outside of our London hotel every day transporting people from other tour groups. We took photos and video of these buses with time stamps. I understand that transportation is more complicated with activities around Queen Elizabeth, but to tell us that buses are "not permitted" to operate in the city is just false. For the excursions, there was never enough time to enjoy. It was rush-rush-rush, never allowing an appropriate amount of time to see the site, with no consideration to factor in time for restrooms or gift shops. Reuben was a downgrade from previous tour directors. It is the Tour Director's job to be available and hold our hands through the travel. Reuben left my husband and me at a London tube station after we couldn't get on due to overcrowding at rush hour. When we caught up later, he had the nerve to snip at us for not getting on fast enough. I'm a former New Yorker and know how to deal with rush hour subway crowding. There was NO ROOM to possibly get on. Then, when the group had just arrived in Paris, he took us on the Metro and then abandoned us all at an unfamiliar location in the Latin Quarter, saying that he would "challenge us" to see if we could all find our way back without him. Wow. Travel was chaotic and disorganized in his hands. The Paris hotel location at Place de Republique was shabby and filled with a constant stream of loud motorcycles at all hours and loud skateboarders, making sleep a challenge. I was also disturbed that GoAhead made a point to say that all of us travelers absolutely MUST have COVID testing just before travel, and that the Tour Director would be checking these test results as soon as we arrived. Reuben never once mentioned this testing, and certainly never came around to check our test results. I feel really lied to about this. When I contacted GoAhead with the documented issues we experienced and the demonstrable lies we were told on the tour, the representative acted all concerned and told us we were surely owed a partial refund. I asked for a $400 per person partial refund ($800 total), which is peanuts compared to the total cost. Of course, GoAhead later came back and said NO. No refund of any kind would be given. So that ended our relationship with GoAhead after 3 tours for use over the last 10 years. They didn't care at all about losing our future business. So, BEWARE. This company is not what it once was. It's a great shame. We will not be traveling with them again. There are a lot of other choices out there, and they don't care about making things right -- just getting your money and nickel and diming you to death. You've been warned.

We booked a trip and took the more expensive cancel anytime insurance. After 2 months of trying to get someone on the customer service line, I finally spoke to someone who gave me incorrect information. I was eventually connected to a supervisor who told me that cancel anytime meant, I could cancel, but there was no refund only a future trip credit. If you are brave enough to book with them-read all the fine print. I will never deal with them again

I originally booked a tour and paid the $300 fee. Things came up and had to put it on hold. I received an email stating that I needed to re-book or cancel by the next day. I cancelled it and they kept my $300 deposit. Why? I wonder how much they make off keeping customers deposits and they did not have to do anything for it. I will never book with them I'd rather take my chances and book my own tour. Buyer beware.

Customer service is horrible. Almost non existent. Our Tour Director and Naturalist were wonderful and the tour itself was very good. However, two accommodations were terrible and when we talked to Go Ahead about it, they basically said too bad even though we told them what we wanted upfront. So we will never go with this tour company again.

EF GoAhead Tours has a few good qualities but, their customer service and the ability to obtain refunds that they owe is the worst. We went on a European tour with them. We booked airfare, hotels and excursions through them. Total trip was well over $14,000. We paid all of this in advance by withdrawals from our checking account, as they require. They do not accept credit cards for payments except while on tour. To begin with, most of the booking part was a good experience. There were some challenges in getting and paying for the upgrade flight accommodations that we wanted but in the end, we did get those resolved. Now to the challenges and terrible parts. First, they cancelled our 3 day extension to Germany reportedly due to a lack of interest. The problem was, they did this after the cut-off date for us to cancel or reschedule. After pushing through to a Supervisor, that person did assist with booking our hotel and a return flight home, but nothing else regarding other travel or arrangements. Next, 4 days prior to the tour starting they canceled one of our excursions. This meant it was too late to book something else for that day. Then, they have refused to issue a refund for the entire amount we paid for that excursion. We are out $20 for this. Even though we have provided documentation of their error in the refund amount, no one at EF seems to understand and they refuse to address this issue. We then booked something on our own for that day. While on tour, they then offered another excursion for us for that day and were kind enough to credit us for the other excursion we then had to cancel. Problem here is they charged us an extra $10 per person for this excursion, citing their policy is that the price goes up once you are on tour. This is even though they canceled the other excursion just prior to the tour starting and did not offer us another option until we were on tour. We are out another $20 for this error or policy on their part. Next, they canceled two additional excursions while we were on tour. One was $198 for two persons and the other was $290 for two persons. They told us while on tour that they would refund these charges to us but, that it takes 8-10 weeks for them to process these refunds. Since the tour ended, we have been in constant contact with EF. Here are the problems related to this. First, you cannot speak directly to someone about these kinds of issues once the tour is over. You have to leave a message and then it usually takes them 3-4 days to call you back. The Customer Service reps are not empowered to do anything about this except to document it and then forward it on to someone else while you wait for a reply. I have asked several times for a Supervisor and each time I am told, they will ask one to call me but it also takes 3-4 days for them to call you back. They have asked for documentation of these issues and I have sent them emails, invoices, screenshots and all that there is. Unfortunately, no matter how clear the documentation is, nothing gets resolved. We finally established contact with someone we were told was a Supervisor. However, her title is Customer Loyalty and Engagement Specialist. We just can't seem to get to a Supervisor to assist us. This person has now told us several times that the initial $20 was refunded to our credit card. However, no refund has ever posted. Then, she told us an additional $238 was credited back to our credit card. That refund has also never posted and it has been over 2 weeks. She has also told us that the remaining $250 will be issued to us in a check. But, when asked when the check would be issued, were told they were completing their annual "audit" of finances and it would be another 3 weeks before the check would be issued. We are not confident at this time that this will ever happen. We were also recently contacted by another guest on our tour. Similar issue with a refund that was promised yet they have yet to receive theirs either. In summary, we had a pretty good tour experience with EF, it is the work on the back end and getting to talk to anyone or get refunds once we are off tour that is the problem. Their employees do not have any answers, they don't want to talk on the phone and want to try and handle everything by email and they are just plain difficult to work with. As of today, we are still waiting on $522 in refunds from EF with no understanding of when we might see our funds. Very disappointing!

Did a group tour of Ireland with these people. We were hauled around to every tourist trap in the country. Most of the people on my trip seemed to be Fox News watching Trumpers. The tour director didn't seem to know much about Irish history. Never visited a single site from the 1798 or 1916 rebellions. Total zero. Much regret it.

Review for England Ireland Scotland tour....Rae Webster was undoubtedly the best tour guide ever! Helpful, knowledgeable and just plain sweet. England, Ireland and Scotland were each beautiful and interesting in their own way. But the amount of bus time was unforgivable. And as for the buses provided by Manning- none had WiFi...in 2023! Really EF tours? And one bus had no working bathroom, which resulted in a very unfortunate and embarrassing incident for a gentleman on board. I have previously travelled with Go Ahead but I am not sure about future trips.

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Moscow to Deploy More Military Instructors in Burkina Faso

M oscow will increase the number of its military instructors in Burkina Faso, Russia’s Foreign Minister Sergei Lavrov announced Wednesday during a visit to the West African nation as part of a wider regional tour.

"Russian instructors work here and their number will increase," Lavrov said at a news conference in the capital Ouagadougou. "At the same time, we are training representatives of the armed forces and security forces of Burkina Faso in Russia."

Moscow has sought to boost its influence across the African continent since relations with Western countries plummeted over the full-scale invasion of Ukraine in February 2022.

Lavrov arrived in Burkina Faso late Tuesday and held talks with the head of the military regime Captain Ibrahim Traore.

After taking power in September 2022, Burkina Faso's coup leaders expelled French troops and diplomats and turned to Moscow for military assistance.

"We have had relations with Burkina Faso for a long time and the arrival in power of President Traore has given these relations new impetus," Lavrov said.

"I have no doubt that thanks to this cooperation, the pockets of terrorists which remain in Burkina Faso will be destroyed," he added, referring to Jihadist rebels who have waged an insurgency in the West African nation since 2015.

Burkina Faso is Lavrov's third stop on his wider tour of Africa after trips to Guinea and the Democratic Republic of the Congo. He is expected to next travel to Chad, where General Mahamat Idriss Deby has just been elected president after three years at the head of a military junta there.

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Russia’s foreign minister again visits Africa, this time in Guinea, as some ties cool with the West

Russian Foreign Minister Sergey Lavrov arrived on Monday in Guinea’s capital for an official visit.

In this photo released by Russian Foreign Ministry Press Service, Russian Foreign Minister Sergey Lavrov, left, and Guinea’s foreign minister Morissanda Kouyate pose for a photo near a portrait of Guinea’s President Mamadi Doumbouya during their meeting in Conakry, Guinea, Monday, June 3, 2024. Russian Foreign Minister Sergey Lavrov arrived Monday in Guinea on his latest visit to West Africa, where coups and growing discontent with traditional allies like France and the United States have contributed to some countries’ shift towards Moscow. (Russian Foreign Ministry Press Service via AP)

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In this photo released by Russian Foreign Ministry Press Service, Russian Foreign Minister Sergey Lavrov, left, and Guinea’s foreign minister Morissanda Kouyate shake hands near a portrait of Guinea’s President Mamadi Doumbouya during their meeting in Conakry, Guinea, Monday, June 3, 2024. Russian Foreign Minister Sergey Lavrov arrived Monday in Guinea on his latest visit to West Africa, where coups and growing discontent with traditional allies like France and the United States have contributed to some countries’ shift towards Moscow. (Russian Foreign Ministry Press Service via AP)

In this photo released by Russian Foreign Ministry Press Service, Russian Foreign Minister Sergey Lavrov, left, and Guinea’s foreign minister Morissanda Kouyate talk during their meeting in Conakry, Guinea, Monday, June 3, 2024. Russian Foreign Minister Sergey Lavrov arrived Monday in Guinea on his latest visit to West Africa, where coups and growing discontent with traditional allies like France and the United States have contributed to some countries’ shift towards Moscow. (Russian Foreign Ministry Press Service via AP)

In this photo released by Russian Foreign Ministry Press Service, Russian Foreign Minister Sergey Lavrov attends a meeting with Guinea’s foreign minister Morissanda Kouyate in Conakry, Guinea, Monday, June 3, 2024. Russian Foreign Minister Sergey Lavrov arrived Monday in Guinea on his latest visit to West Africa, where coups and growing discontent with traditional allies like France and the United States have contributed to some countries’ shift toward Moscow. (Russian Foreign Ministry Press Service via AP)

CONAKRY, Guinea (AP) — Russian Foreign Minister Sergey Lavrov arrived Monday in Guinea on his latest visit to West Africa, where coups and growing discontent with traditional allies like France and the United States have contributed to some countries’ shift toward Moscow.

Lavrov has visited the African continent several times in the past couple of years as Russia seeks support — or at least neutrality — from many of its 54 countries amid Moscow’s full-scale invasion of Ukraine.

Lavrov met with Guinea’s foreign minister Morissanda Kouyaté, according to Russia’s foreign ministry. Guinea’s government in a statement said the meeting was to discuss areas of mutual cooperation, without elaborating.

Lavrov was expected to arrive in the Republic of Congo late on Monday evening, where he was due to meet President Denis Sassou N’Guesso in the city of Oyo, according to an official communique from Brazzaville. It wasn’t clear which other countries were on his itinerary later this week.

Guinea has been ruled by a military junta since 2021. Col. Mamadi Doumbouya seized power saying he was preventing Guinea from slipping into chaos and accusing the previous government of broken promises. In February, military leaders dissolved the government without explanation, saying a new one will be appointed.

Doumbouya has rebuffed attempts by the West and other developed countries to intervene in Africa’s political challenges, saying Africans are “exhausted by the categorizations with which everyone wants to box us in.”

Several West African nations including Mali, Niger and Burkina Faso have had coups that installed military juntas. They have severed or scaled back long-standing military ties with Western powers in favor of security support from Russia.

Lavrov visited Mali early last year and pledged military support. Also last year, he visited South Africa — seen as the most significant of several African nations to take a neutral stance on the war in Ukraine — and returned there to attend a meeting of BRICS bloc nations. He also visited Kenya in an outreach in East Africa.

Lavrov late last year toured North Africa , where Russia also seeks to strengthen ties in the vacuum created by the diminishing popularity of Western powers.

In West Africa, the military junta governing Burkina Faso ousted French forces last year and turned to Russia for security support. And in Niger , Russian military trainers arrived weeks after the junta that took power last year ordered U.S. troops to withdraw from the country.

Associated Press writer Louis Patrick Okamba in Brazzaville, Republic of Congo, contributed to this report.