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6 Best Airlines to Fly to Japan

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After being closed for more than two years because of the pandemic, Japan has reopened to tourists. That has many travelers excited about visiting the Land of the Rising Sun. But what's the best way of flying across the Pacific Ocean to visit?

Here are our choices for the best airlines to fly to Japan and the best ways to book flights to Japan with points and miles.

The best airlines to fly to Japan

All airlines aren't created equal. Some airlines offer a much better in-flight experience than others, particularly when flying to Japan. Assuming the price is the same, here are our choices for your trans-Pacific flight.

1. Japan Airlines

Both major Japanese airlines rank in lists of top 10 airlines in the world. However, we give Japan Airlines the edge in our rankings of the best airlines to fly to Japan.

Japan Airlines is one of only a few airlines that installed just eight seats per row in economy on its Boeing 787 Dreamliner aircraft — instead of the typical nine seats per row. Add in at least 33 inches of seat pitch per row, and Japan Airlines offers some of the best seat spacing in economy. Japan Airlines fittingly calls its economy seats "Sky Wider."

And the experience gets better as you move forward. Japan Airlines offers one of the top premium economy products in the world. If you can afford to book it, its business and first class seats are highly regarded as some of the best ways to fly.

2. All Nippon Airways

Like Japan Airlines, fellow Japan-based All Nippon Airways — better known as ANA — offers some of the highest-acclaimed business and first class experiences in the world. If you're looking for a great way to cross the Pacific no matter what cabin, ANA is an excellent option.

» Learn more: The best airline credit cards right now

3. Singapore Airlines

When you consider flights to Japan, Singapore Airlines isn't likely the first airline you think of. However, this Skytrax 5-star airline operates a fifth freedom flight from Los Angeles to Tokyo's Narita International Airport. You can try out Singapore's well-regarded economy , premium economy , business or its top-notch first class cabin on this route.

4. Delta Air Lines

Of the U.S.-based airlines flying to Japan, Delta Air Lines provides particularly noteworthy service. In economy, Delta enhanced its service to include perks like hot towel service and free Bellinis.

Delta also offers its relatively new Premium Select premium economy product on many routes. Up front, you can enjoy Delta One Suites on many flights to Japan.

» Learn more: How to save on Delta flights

The best airlines to fly to Japan with points

While the airlines mentioned above will get you to Japan in comfort, they may not always be the best when it comes to award flights. If you’re looking to redeem points or miles to get to Japan, the airlines below offer the best value.

1. All Nippon Airways

By far, points and miles collectors will get the most value by flying to Japan on ANA. Several loyalty programs offer excellent award pricing on ANA, and those miles can be easily generated through major transferable point programs.

In the points and miles ecosystem, you can often book award flights cheaper through partner award programs . But that's not the case with ANA. If you're booking a round-trip award ticket, check award pricing through ANA's Mileage Club first. 

During off-peak dates, you can book round-trip award flights between the U.S. and Japan for just:

40,000 miles round trip in economy.

62,000 miles round trip in premium economy.

75,000 miles round trip in business class.

Even during peak times, you'll pay less for round-trip awards through ANA than some of the other deals highlighted in this piece. The downside is the significant carrier-imposed surcharges that ANA charges for award bookings on its own flights.

Build your balance of ANA Mileage Club miles by transferring points from American Express Membership Rewards at a 1:1 transfer ratio. Or transfer Marriott Bonvoy points to ANA at a transfer ratio of 3:1 — plus a 5,000-mile bonus for transferring at least 60,000 Bonvoy points.

If you're booking a one-way award, consider booking through Virgin Atlantic Flying Club instead. Nonstop award flights from the U.S. mainland to Japan on ANA cost as few as 30,000 miles each way in economy. Upgrade to business class from 45,000 miles, or splurge for ANA first class from 55,000 points.

You can transfer points to Virgin Atlantic from every major transferable points program . However, you'll need to transfer Capital One miles through Virgin Red first.

» Learn more: Best ways to book ANA business and first class awards to Japan

2. American Airlines

American Airlines didn't rank on our list of the best airlines to fly to Japan. However, it's a great option for those using points and miles thanks to several appealing award redemption options.

Using the American Airlines AAdvantage program, you can book MileSAAver award flights from the U.S. mainland to Japan for:

32,500 miles each way in economy on off-peak dates.

35,000 miles each way in economy on standard dates.

50,000 miles each way in premium economy.

60,000 miles each way in Flagship Business class.

However, you can book these award flights for fewer miles by taking advantage of American’s partnership with Etihad Guest . Off-peak economy awards cost 25,000 Etihad Guest miles each way, and business class awards cost 50,000 miles one way.

The catch is that you can't book award flights online. So, you'll need to find award availability online and then call Etihad Guest to book. Generate Etihad Guest miles by transferring points at a 1:1 transfer ratio from American Express Membership Rewards, Capital One Miles or Citi ThankYou points .

3. Japan Airlines

In addition to Japan Airlines being one of the best airlines to fly to Japan, you can also get a great deal using miles. Alaska Mileage Plan mileage collectors can fly Japan Airlines to Japan — or onward into other parts of Asia — for as few as:

35,000 miles each way in economy.

60,000 miles each way in business class.

70,000 miles each way in first class.

Take advantage of Alaska Mileage Plan's stopover rules to book a free stopover in Tokyo on your way to another destination in Asia for no additional miles.

American Airlines AAdvantage members can get nearly the same rates but without the free stopover. Japan Airlines first class costs 80,000 AAdvantage miles vs. 70,000 Mileage Plan miles. The upside: AAdvantage members can book Japan Airlines premium economy for 50,000 AAdvantage miles each way.

The best way to book Japan Airlines awards to Japan is using JAL Mileage Bank miles. For flights between North America and Japan, you'll pay as few as:

25,000 miles each way in economy.

32,500 miles in premium economy.

50,000 miles in business class.

70,000 miles in first class.

The downside with these sweet spots is that JAL Mileage Bank isn't a transfer partner of any major U.S. bank points program. Your best transfer option is Marriott Bonvoy at 3:1.

» Learn more: Award sweet spots using Japan Airlines Mileage Bank miles

4. United Airlines

Another U.S.-based carrier that's worth considering when booking award flights to Japan is United Airlines . The cheapest mileage option is booking through ANA Mileage Club for just 50,000 miles round trip.

However, ANA charges high carrier-imposed fees on United award flights. So, consider booking United economy award flights through United for as few as 35,000 United MileagePlus miles each way. Transfer Chase Ultimate Rewards points to United if you need to top off your account.

Theoretically, you can book United Polaris business class to Japan for 70,000 United MileagePlus miles or 75,000 Aeroplan points each way with minimal taxes and fees or 85,000 ANA Mileage Club miles round trip with high fees. However, United is incredibly stingy with releasing international award availability to general members.

» Learn more: How to get cheaper award prices on United flights

Flying to Japan, recapped

There's really no wrong way to fly to Japan. From ancient temples to incredible food and unique experiences, visiting Japan is worth it any way you fly there. With that said, some airlines provide a much more comfortable way to cross the Pacific.

Whether you're booking with cash or miles, Japan Airlines and ANA top our list of the best airlines to fly to Japan. After that, our list diverges. When booking with points and miles, American and United have appealing redemption options. If you're booking a paid flight, consider Singapore Airlines or Delta for a more comfortable ride.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

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60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

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75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

$298 Find cheap flights to Tokyo

This is the cheapest one-way flight price found by a kayak user in the last 72 hours by searching for a flight to tokyo departing on 8/13. fares are subject to change and may not be available on all flights or dates of travel. click the price to replicate the search for this deal., search hundreds of travel sites at once for deals on flights to tokyo.

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Cheap flight deals to Tokyo

Flights to tokyo - travel insights & trends, get data-powered insights and trends for flights to tokyo to help you find the cheapest flights, the best time to fly and much more., what is the cheapest flight to tokyo.

In the last 3 days, the lowest price for a flight to Tokyo was $298 for a one-way ticket from Los Angeles and $623 for a round-trip. The most popular route searched for by our users was for flights from San Francisco to Tokyo and the best round-trip deal found in the last 3 days was $657.

How much is a flight to Tokyo?

On average, a flight to tokyo costs $887. the cheapest price found on kayak in the last 2 weeks cost $262 and departed from honolulu. the most popular routes on kayak are los angeles to tokyo which costs $981 on average, and san francisco to tokyo, which costs $1,075 on average., see prices from:, what is the cheapest day to fly to tokyo, based on kayak data, the cheapest day to fly to tokyo is tuesday where tickets can be as cheap as $1,099. on the other hand, the most expensive day to fly is saturday, where prices are $1,267 on average., what is the cheapest month to fly to tokyo, the cheapest month for flights to tokyo is february, where tickets cost $1,184 on average for one-way flights. on the other hand, the most expensive months are june and december, where the average cost of tickets from the united states is $1,763 and $1,715 respectively. for return trips, the best month to travel is january with an average price of $1,230., what is the cheapest time of day to fly to tokyo, the cheapest time of day to fly to tokyo is generally in the morning, when flights cost $1,389 on average. the most expensive time of day to fly to tokyo is generally in the afternoon, which is peak travel time and where the average cost of a ticket is $1,663., what is a good deal for flights to tokyo, if you’re looking for cheap airfare to tokyo, 25% of our users found tickets to tokyo for the following prices or less: from san jose $348 one-way - $678 round-trip, from honolulu $420 one-way - $761 round-trip, from los angeles $424 one-way - $865 round-trip., how far in advance should i book a flight to tokyo, to get a below average price, you should book around 0 weeks before departure. for the absolute cheapest price, our data suggests you should book 167 days before departure., which is the cheapest airport to fly into in tokyo, prices will differ depending on the departure airport, but generally, the cheapest airport to fly to in tokyo is tokyo narita airport, with an average flight price of $519., which airlines fly to tokyo, japan airlines, ana, and united airlines usually have the most frequent connections from united states to tokyo. see the amount of flights per week for popular airlines flying to tokyo., which airline offers the most flights to tokyo, of the 7 airlines that fly to tokyo, ana offers the most flights, with around 2,119 per week, followed by japan airlines with 1,927 flights per week., how many airports are there in tokyo, there are 2 airports in tokyo: tokyo haneda airport (hnd) and tokyo narita airport (nrt). the busiest airport is tokyo haneda airport (hnd), with 70% of all flights arriving there., how long is the flight to tokyo, the duration of your flight to tokyo depends on your departure and arrival airports. obviously any flights that include a layover will also be longer. the most popular routes to tokyo on kayak are from san francisco , which takes 10h 35m, los angeles , which takes 11h 05m, newark , which takes 13h 40m, and new york , which takes 19h 00m., how many direct flights to tokyo are there each day, there are around 92 direct flights from within united states to tokyo every day. most flights depart in the morning, with 1:00 pm the most common departure time and 47% of flights departing in the morning., how many long-haul flights are there to tokyo each week, there are not any medium-haul (3-6 hour flight duration) or short-haul (up to 3 hour flight duration) flights to tokyo. instead, there are 629 long-haul flights (6-12 hour flight duration), with the most arriving from los angeles., how many cities have direct flights to tokyo, from the united states, there are direct flights to tokyo from 16 cities. the city with the most direct flights is los angeles, with 140 direct flights each week., good to know, when to book flights to tokyo, faqs - booking tokyo flights, does tokyo international airport offer currency exchange.

If you need local currency, you can convert it once you arrive at Tokyo International Airport (HND). You can exchange currency at Haneda Airport Post Office Terminal 1, 1st Floor Marketplace, open from 9 am to 6 pm; Travelex Terminal 1, 1st Floor, Marketplace from 9 am to 7 pm; and SBJ Bank offers currency exchange from 9 am to 7 pm in Terminal 2, 1st Floor Lobby.

Where kid entertainment areas are in Narita International Airport?

Children can play at the "Kids Park" available throughout NRT. Its locations include Terminal 1 (airside) near Domestic Services, 2nd Floor, airside 3rd Floor, Terminal 1, near Gates 41 and 51, landside Terminal 1, on 5th Floor. Also, airside Terminal 2, close to Domestic Services on the 2nd Floor, landside, Terminal 2, 4th Floor Main building, and Terminal 3 airside, two floors above 1st.

Where can I get medical care at Tokyo International Airport?

Get medical assistance at Toho University Haneda Airport International Terminal Clinic and Tokyo International Airport Clinic. The first clinic in Terminal 2, 1st Floor Terminal Lobby is operational from 9 am to 10 pm (closed for an hour during lunch, reception until 9:30 pm). The last clinic is in Terminal 1, 1st Floor Marketplace, open from 9 am to 12 pm and from 1 pm to 5 pm. If you have a dental emergency, there is the Terminal Dental Clinic in Terminal 1, 1st Floor, open from 9 am to 12:30 pm and 2 pm to 6:30 pm on weekdays.

Does Narita International Airport have lounges?

NRT has lounges in Terminal 1 and Terminal 2. IASS Executive Lounge Landside, Terminal 1, near Central Building, 5th Floor is only accessible by membership programs and a prepaid lounge pass. KAL Business Lounge in Terminal 1, Airside, Satellite 2, 3rd Floor near Gate 26 requires lounge membership programs to be accessed.

What services do the Tokyo airports offer business travelers?

Business culture is big in Japan and the country’s airports are more than ready to accommodate for this. Haneda Airport has multiple conference rooms available for rent. Business travelers can make use of fax and printing stations within Narita Airport, as well as numerous conference rooms.

What pet facilities are available in the Tokyo airports?

Haneda Airport has animal housing options for both cats and dogs, along with hair trimming and hourly care facilities available. Narita International Airport offers a pet hotel, with a veterinarian clinic and grooming salon.

What is there to eat at the Tokyo airports?

Both airports have extensive dining options ranging from Japanese food to cuisines from around the world. Narita Airport even has halal and vegetarian options for diners with specific dietary needs. Both airports also have a wide selection of confectionary goods and treats, both local and international.

What is there to do in Haneda Airport?

A great leisure option while at Haneda Airport is the Discovery Museum. Here, travelers can peek into the history of Japan while enjoying a luxurious and comfortable environment. There are also observation decks open to the public on top of Terminals 1 and 2.

Are there hotels at the Tokyo airports?

Narita International Airport offers travelers a capsule hotel, with 24-hour reception and check-in. It’s also possible to book into the hotel just to use the shower facilities. Haneda Airport also has a transit hotel and private shower rooms for short-term rent.

Which Tokyo airport is closest to central Tokyo?

There are 2 airports in Tokyo. The closest airport to Tokyo’s city center is Tokyo Haneda (9 miles). Tokyo Narita Airport is 35 miles from the center.

On average, a flight to Tokyo costs $887. The cheapest price found on KAYAK in the last 2 weeks cost $262 and departed from Honolulu Airport.

How does KAYAK find such low prices on flights to Tokyo?

KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Tokyo.

How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket to Tokyo?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Tokyo is likely to change within 7 days, so travelers know whether to wait or book now.

What is the Hacker Fare option on flights to Tokyo?

Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Tokyo with an airline and back with another airline.

What is KAYAK's "flexible dates" feature and why should I care when looking for a flight to Tokyo?

Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Tokyo up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

How many direct flights to Tokyo are there each week?

Each week there are around 639 direct flights from within United States to Tokyo. The most common day for departures is Tuesday, with 15% of flights taking off on this day.

Top tips for finding cheap flights to Tokyo

• Enter your preferred departure airport and travel dates into the search form above to unlock the latest Tokyo flight deals.
• Two main airports dominate the skies in Tokyo : Narita International Airport (NRT) and Tokyo International Airport (HND). Narita International Airport, also known as Tokyo Narita Airport, is the major international airport and is located 37 miles east of the city center. Tokyo International Airport, more commonly known as Haneda Airport, is the main domestic hub.
• Narita International Airport is very well connected to Tokyo. The Narita Express is one of the quicker transport options and travelers can take it from any of the rail stations located in the lower levels of each of Narita Airport’s three terminals. The Narita Express takes about 55 minutes to go from Narita Airport to Tokyo Station in central Tokyo.
• Haneda Airport sits in the heart of downtown Tokyo and consequently has direct access to Tokyo’s public transport system through stations within Haneda Airport. Visitors have multiple choices for public transit, including the Tokyo Monorail and Keikyu Railways. Both of these options connect to subway lines and are cheap and quick means of transport.
• Narita International Airport (NRT) is one of the largest airports in Tokyo with three terminals. Terminal 1 consists of a wing at the north and the south ends, with other satellite areas from both wings. The 2nd and 3rd Terminals have a main building and a single satellite area.
• HND has 24h ATMs in the International Terminals on the landside, 3rd Floor, Departure Lobby, airside, 3rd Floor, Gates 109-111, and Gates 112-114.
• Baby care facilities in NRT are available in all three terminals. They are in Terminal 1, on all five floors, Terminal 2 on floors one to three, and Terminal 3 has them both airside and landside on all three floors. Strollers are also offered at NRT for free. Inquire at any information desk at the airport to get these strollers.
• In need banking of services? Mizuho Bank in HND offers currency exchange, an ATM, and full-service banking, located on the International Terminal, landside, 1st Floor near Entrance Plaza and Terminal 1, 1st Floor Marketplace. The bank is operational from 9 am to 3 pm on weekdays and closed on holidays and weekends.
• Pray and meditate before your flight in NRT prayer rooms . They are located in Terminal 1, landside, 5th Floor, Terminal 1, airside, 2nd Floor, Terminal 2, landside and airside main building, 1st Floor, Terminal 3, landside, 2nd Floor and airside, 3rd Floor. They are open from 6 am to 11 pm.
• For many travelers, discovering Japanese culture is a trip highlight. The journey starts at Narita International Airport, with daily events tailored to introduce you to Japanese culture right after you land in Tokyo. Events are held in Terminals 1 and 2, and include photo ops and exhibitions.

Prefer to fly non-stop to Tokyo?

Find which airlines fly direct to Tokyo, which days they fly and book direct flights.

Nonstop departures

United States to Tokyo

AIR PREMIA, ANA, AccesRail, +94 more

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ANA, AccesRail, +93 more

AIR PREMIA, ANA, AccesRail, +93 more

AIR PREMIA, ANA, +94 more

ANA, AccesRail, Aero K, +90 more

ANA, AccesRail, +91 more

AIR PREMIA, ANA, AccesRail, +91 more

AIR PREMIA, ANA, +92 more

Nonstop returns

Tokyo to United States

Top 5 airlines flying to tokyo.

Great service, wonderful meals, excellent entertainment, clean bathrooms, top notch experience

The cabin temperature is warmer than I expected and there’s no other way for me to control the temperature. It’s centrally controlled so it’s consistent for everybody. There’s no air flow that I could direct to me if I’m hot. I also noticed people wearing sleeveless shirt. I’m not the only one who noticed that the temp is warm. In a crowded plane, temp should be a little colder, not warm. People can use sweater or use blankets. When it’s warm, there’s no other way to cool down. All 3 ANA planes that I’ve had this trip were all the same. It’s warm. It gets a little claustrophobic if there’s no air flowing or the temp is warm

ANA was wonderful just needed to upgrade the food and the entertainment.

Traveling with family should be sitted together. On our connecting flight we were all scattered.

The crew was so accommodating. If I asked for extra snack they gave it to me. In economy the seats were wide and plenty of legroom. The backrest should have reclined a little more. Instead it barely moved. The footrest was helpful. Overall, my experience was good and I would recommend ANA as an alternative to other oversees low-cost airlines.

excellent, the food was excellent and delicious, and the crew were very helpful and accommodating. thank you very much

Excellent. All the ticket prices have gone up so much. With only economy as the option, I thought I better pay for a good airline and I am glad I took ANA. The only thing is the long layover at Hanaeda enroute to Singapore. Any chance to bring back the service to land at Narita instead for the transit and a shorter layover will be fantastic. I am a fan of ANA.

Good. Got me there and back safely and mostly on time. 30 min delay for maintenance once but that means more time for nap. Crew was super nice.

Incredible. Amazing legroom. Over head fans for each person. Tv screens were great. Headphones were adequate. Seats were comfortable and spacious. Loved it.

The space for the seats i like it. Its not too close like other air line. The food is ok and also the staff. I'm waiting for my flight rewards point because until now i didn't recieved it.

The flight was delayed almost three hours because of a labor issue. During the delay, JAL staff did a poor job communicating with customers about what was happening and seemed confused about what to do.

Wonderful service from timely boarding, to attentive crew, food service, my seat was very comfy, no complaints at all!

I think they can improve on the check in process and seat arrangement for family with minor. Waited in line for a hour. When at the check counter, the lady just took our passports and disappeared for an hour. We were panic of missing the flights and had to look for her. They placed my younger daughter by herself at the back of the plane while I am in the middle of the plane.

Enjoyed all.. clean and FAs are very nice. Will most likely book again in the future.

Overall mediocre-good, with the service on the flight operated by American Airlines being subpar and not the kind and standard you’d get from a Japan Airlines crew. The majority of the stewards on AA were not as gentle and friendly as those from Japan Airlines. Japan Airlines were more attentive to detail and your flight experience. AA was more interested in completing their tasks.

Very pleasant, look forward to flying with JAL again if the price is right.

I was feeling very comfortable throughout the flight. I got more leg room than I expected from a Y class seat. But the food was a little disappointing.

The food was not that good. I liked the miso, green tea, and ice cream. I wasn’t able to put my carry on bag under the seat in front of me. The flight was smooth. Please expand your choices of movies especially the new ones. I can’t choose any of those films. They’re old.

I like the braised beef., miso soup,, and green tea. Very little choices of hollywood movies. The PA announcement in English was not very clear and very soft. I could hardly hear.

More updated movies & Chinese movies. The food sometimes overcooked. Prefer to have more neat snacks in between than just choose from the menu. Please change the menu every now and then. This is my second time flying within one year and the menu didn’t change at all!

Comfortable seats and lucky no one was in middle seat. No water on the plane. Plane was on time and staff was fast.

You get what you pay for and nothing more. Wanted a cheap flight and that’s exactly what I got, though it’s human nature to wanting to feel like you got a good deal as well. There was none of that here. I was cheap and they were too. Got to my destination safely and that’s all that really matters.

Nice service. I wish it could provide hot water on the flight.

internet didn't work. No offer of drinks or snacks.

Flight was seamless. Free wifi helped pass the time. Food was okay, just make sure you pre order or pick something up from the airport

Internet connection very poor, means you can not even order items through their own shop.

Paid for business class lay flat seat. Significantly less comfortable than other carriers. No built in entertainment or WiFi. I barely saw flight attendants at all and they wanted to charge me for a bottle of water if i wanted more than what came with the meal (that i also paid extra for). Essentially you’re just paying for a slightly more comfortable seat than the rest of the plane and nothing else

Een prijsvechter, dus dat moet je ook verwachten. Voor alles moet je betalen. We hebben vooraf een maaltijd en een amenitiesset besteld. Die kregen we netjes uitgereikt aan boord. Het is BYOD voor het amusement tijdens de vlucht en dit werkte uitstekend. Geen trage wifi, helemaal niet. Alles kost geld, zelfs een flesje water. Misschien op langere vluchten wel gratis water, thee, koffie. Maar daarentegen mag je na de security je lege drinkflessen gewoon vullen en mee aan boord nemen

Wifi could have been better. Arrived 55 mins earlier than scheduled :)

Best part are two crying babies throughout the whole 11 hour trip

Flight was delayed by an hour and We had to rush and run so we will make it to our connecting flight! And then when we reached Naples, Italy , our luggages were all DELAYED!!! It was a real inconvenience to us!!

United cancelled the flight after a 2 hour delay. The only choice was a 24 hour delay which was then 3 hours delayed.

Everyone on board was great. It was just super late and we missed our connection in Frankfurt, and had to power through jet lag while we waited 4 hours in the terminal. My family missed a big welcome dinner in Berlin.

It was soooo hot I was sweating even at altitude. I know you want people to sleep, but keeping it that hot is stupid!

UK Based crew was great. Very friendly and quick. The seats are just too tight and not comfortable. The plane appeared quite old. Food is better on other non-USA based airlines.

Terrible! After boarding we were stuck on the plane for 3 hours with no air circulation during a heat wave.

Two hour flight delay, it was awful and loss of sleep.

flight delayed, was put on another flight after standby queue, luggage was misplaced and arrived to me 3 days later

Clean and plenty of room for handbaggage. Leg room was cramped compared with the 777 from Frankfurt.

United Airlines was fantastic, however, UnderPricer was a nightmare. I got to the airport 4 hours before my flight. We are moving to New Zealand so had quite a bit of baggage (16 checked items) and so wanted to have plenty of time to get everything taken care of properly. When I went to check in they (United) could only find a ticket for me. The 5 tickets for my children were never officially ticketed. I called Underpricer and they told me it was United's fault and United told me that Underpricer just needs to reissue the tickets, but they refused to. I asked the Underpricer agent to transfer me to his supervisor as I was not getting the help I needed. He told me the supervisor was busy but that he would call me back in 30 minutes. 30 minutes came and went with no phone call. After an hour I called Underpricer back but they would not let me talk to the person I had talked to before, just told me that he was talking with the supervisor and technical support. I called again an hour later, was told the same thing. I tried again later, with only about 30 minutes until my flight was scheduled to leave (meaning I had been at the airport for more than 3 hours with my 5 children trying to get ticketed and board the flight). Also, my husband had moved to New Zealand 3 months prior, I haven't seen him in 3 months, my children hadn't seen their dad in 3 months, we were all extremely eager to get on that flight and get to New Zealand. The situation with the tickets did not get resolved until after it was too late to check our luggage and board our flight. We were devastated. My 11 year old son was in tears at not being able to be on his way to see his dad. Thankfully we were rebooked for the next evening, but that night it felt devastating. We'd been at the airport for 4 hours waiting. My in-laws waited with me and then helped me reload all our baggage and took us home to stay with them for the night. On the newly booked flights we could not sit together - my children were spread throughout the plane. So, even though I had paid extra to select our seats after buying my seats from Underpricer only two of us were able to sit together (thankful that my 11 year old wasn't all by himself, but not happy that my 14 & 16 year old daughters were seated by strangers). I really feel that Underpricer should refund me what I paid for the seating ($120 USD). It was a very frustrating situation and I plan on never using Kayak or Underpricer ever again.

We were an hour late boarding, a bunch of Indians were causing issues.

Not good. Flight delay. No entertainment. No screen. No food. Warm water to drink. Early in flight. Awful dirty bathrooms. More flight delays!

The seats were very cramped and they kept turning on the lights which made it hard to rest.

We left a CPAP machine under the seat and informed them. They emailed after 3 days delivery or ship! We paid $54 and stayed at the house every day for 10 Am delivery “Priority overnight” . It was never delivered. Emailed and Martin kept replying that label was created. I had to leave on Sunday so we went to lax in person and after 2 hours asking and going from one place to another, we finally got it. Very disappointing experience. Air Canada DOESNOT have a customer care line to call to speak to a live person. Cpap machine is a breathing machine for sleep. I had very hard time for a week. We could not get out and explore California every day as we were expecting FedEx 10 Am delivery ! It’s crazy that they charged us too and now they don’t even refund. No more air Canada!!!!!

Overall very positive. First time flying Air Canada. Only 50 minutes for transfer in Montreal. Made my gate only because I ran the whole way for my international travel. Told I would make boarding when I checkedin in Houston. If I was older I would have missed my flight.

Flight late. Chaos at checkin and boarding. Beyond that it was fine!

Gate staff and onboard crew were positive and helpful. The concern and complaint is related to the 4+ delays over a 5 hour period of time.

The flight was delayed multiple times and I arrived hours later than I thought. I also had to change my schedule.

The walk from landing in Toronto to the flight to Winnipeg took us nearly 45 minutes. There should have been some type of transport available.

My flight ✈️ was delayed by 12 hours causing a disruption to my day

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• Haneda Airport (HND) and Narita International Airport (NRT) in Tokyo
• Kansai International Airport (KIX) and Osaka International Airport (Itami Airport) (ITM) in Osaka
• Fukuoka Airport (FUK) in Fukuoka
• New Chitose Airport (CTS) in Sapporo
• Chubu Centrair International Airport (NGO) in Nagoya
• Naha Airport (OKA) in Okinawa
• Kagoshima Airport (KOJ) in Kagoshima
• Sendai Airport (SDJ) in Sendai

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Flights to Japan on JAL from USD838*

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• *Best fares found by others within the last 24hrs. They may no longer be available at time of booking. Modifying route or date selections may result in a different fare.
• *All prices quoted are based on one adult Economy round-trip fare and include taxes and carrier-imposed surcharges. All fares, government taxes and surcharges are subject to change at any time prior to purchase.
• *Fares are rounded up to 1 of the currency unit.
• *Some flights may be operated by other airlines.
• *Optional service fees may apply.
• *Terms and conditions apply.

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*Best fares found by others within the last 24hrs. They may no longer be available at time of booking. Modifying route or date selections may result in a different fare. *All prices quoted are based on one adult Economy round-trip fare and include taxes and carrier-imposed surcharges. All fares, government taxes and surcharges are subject to change at any time prior to purchase. *Fares are rounded up to 1 of the currency unit. *Some flights may be operated by other airlines. *Optional service fees may apply. *Terms and conditions apply.

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