metro trip pass recharge

Ticket & Fares

Single journey token.

[VER = Versova, DNG = DN Nagar, AZN = Azad Nagar, AND = Bank of Baroda Andheri, WEH = Western Express Highway, CHK = Chakala/JB Nagar, APR = Airport Road, MAN = Marol Naka, SAN = Saki Naka, ASA = Asalpha, JNG = Jagruti Nagar, GHA = VIVO Ghatkopar]

Return Journey Token

45 trip pass, store value pass, store value pass - cashback.

No cash-back on Rs.100 recharge

Types of Ticket

Smart card for a multiple journey (csc).

Smart Card can be loaded with Store Value Pass or Trip Based Monthly Pass.

The Store Value Pass is an electronic purse with some pre-loaded monetary value as per your choice. Each time you use the metro, the ticket value will be deducted from the monetary value stored in the Smart Card at the exit gate as per fare chart. The minimum recharge value is Rs.100 and maximum monetary value that can be stored is Rs.3000.

Trip Pass is loaded with 45 trips which is valid only for 30 days from time of purchase/reload. Once Trip pass is purchased, origin and destination station cannot be changed.

The security deposit of Rs 50 can be refunded as per applicable rules.

Buying a Smart Card will help you save time by avoiding queues at ticket counters.

For more information on CSC please check the “Smart Card” section in FAQs

Smart Token for a Single and Return Journey (CST)

Mobile ticketing – qr code (skiiip q).

In Mobile Ticketing, the mobile phone can be used as a ticket, at entry and exit collection gates. This facility is available on PayTm App and Ridlr App and will soon be introduced even in the Mumbai Metro app. AmazonPay is the payment wallet for Ridlr.

“Skiiip Q” helps commuters book tickets at their own convenience from anywhere

Commuters do not need to stand in queues at Ticket Counters or Customer Care Counter to book tickets or passes or reload/renew their pass, thereby saving time.

For more details regarding QR Code based ticket, contact Customer Care Counters at any Metro Station or email us on [email protected]

Ticket Purchase/ Recharge

Ticket counter.

Customers must approach the ticket counters at the metro station for purchase of Tokens.

Customers must then specify to the Ticket Selling Officer (TSO), the destination that they wish to travel to.

The TSO will then mention the fare amount for the journey.

Once the customer has paid the fare amount, the TSO will then issue Token/s and return balance amount if any.

Customers can also request a receipt for the transaction.

Ticket Issuing Machine

Simple steps to use TIMs :

• Select ‘English’ or ‘Hindi’ or ‘Marathi’ for language option.
• Select ‘Single Journey full fare’ for your token.
• Select the ‘Destination’ on the screen
• Confirm the number of tokens by pressing (+) or (-). Maximum 6 tokens.
• Based on the displayed amount, press ‘OK’ for payment.
• Insert ‘Coins’ or ‘Bank Notes’ for payment
• Select ‘Yes’ or ‘No’ for ‘Print Receipt’
• Collect Token, receipt and balance money (if any)
• Select ‘Reload Card’ and insert your Smart Card in the TIM once prompted.
• The TIM will then display information regarding the Smart Card
• Press the ‘Money’ button for reload in multiples of Rs 100
• Insert ‘Coins’ or ‘Bank Notes’ for payment.
• Remove Smart Card, receipt and balance money (if any).

Reliance Metro Website

• Click on the InstaCharge icon
• Enter card number and code
• Choose the relevant recharge options

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Home > Ticketing

Fare Information

Passengers can choose a smart card or a token for travelling by Metro trains. We recommend passengers to opt for smart cards for a hassle-free journey.

A Contactless Smart Token (CST) is a media chip integrated inside the token as one of the fare media. You may choose from following types of tickets as per your convenience.

You may utilize the Ticket Vending Machine (TVM) to top up the online recharge .Please contact the station staff or call us at 040 – 2333 2555 for more information.

Passengers can select the destination station, make the purchase and then enter the paid area with the token.

The token, smart card or QR will be read at the entry gate and captured at the exit gates. Passengers can board the train only from the station where he /she has bought.

Single Journey Ticket (SJT)

This is a one way ticket from the station where you are located (source station) to your destination. Passengers can enter the paid area with a ticket. The ticket is valid only on the date on which it is issued. Passengers have to board the train within 30 minutes after buying the ticket.

You can contact us at 040-2333-2555 or visit a Customer Care Center at any Metro station for fare information.

The Smart Card is a virtual Wallet that facilitates you with seamless travel. A smart card can be purchased from any of the metro stations for Rs.100/- and recharged with the multiples of Rs.50/-. If you wish to recharge it online, you may recharge your smart card in multiples of Rs.100/-. All Hyderabad Metro offers will be applicable on smart cart. Please note that in case your smart card is lost or damaged you have to buy a new card and the balance in the old card will be transferred to the new card. (Does not apply for offer cards).

How to recharge Hyderabad Metro Rail smart card

• For more details about the online recharge process, please contact station staff or call us at 040 -2333 2555.
• It is recommended to tap your smart card at the entry gates / TVM / AVM between 20 minutes to 2 hours from the time of online recharge. Please call 040 -2333 2555 in case of any assistance.
• Online recharge amount gets added on the card before you start your journey and not when you exit the system.
• You are required to Tap at the entry gates or TVMs on any of the stations within 15 days from the date of recharge, failing which it moves to refund cycle.
• It is recommended to recharge a day before the balance reaches the minimum to avoid any last-minute inconveniences.

Classic Card

Privacy overview, train timings.

Please Select Station.

Fare Details

Let Us Help You - FAQs

1. Why do we need metro in Mumbai?

Due to the city’s geographical constraints and rapid population growth, road and rail infrastructure development has not been able to keep pace with growing demand over the past several decades. To reduce congestion in the city, Mass Rapid Transit System (MRTS) like Mumbai Metro One is an ideal solution. This not only reduces the travel time but also provides comfortable and non-polluting travel experience.

2. How is metro different from suburban trains or monorail?

A rapid transit system like metro is a technologically advanced public transport system which operates on rail tracks in an urban area with high capacity, high frequency, is fast and is segregated from other traffic – underground tunnels (subways) or elevated above street level (elevated transit line). This system is automated with respect to operations and since it has a dedicated right of way, it is able to provide high reliability to its users. Whereas, monorail is a rubber tyre guide way-based transportation system which is guided on a single beam, with a much lower carrying capacity.

3. What kind of metro network has been planned for Mumbai?

Mumbai Metro network has also been planned in phases. Versova to Ghatkopar via Andheri is the 1st metro line of Mumbai. As per Mumbai Master Plan available on MMRDA website following plan has been in discussion:

4. Who will operate Mumbai Metro Line 1?

Mumbai Metro Line 1 was awarded to a consortium led by R Infra through an international competitive bidding process on BOOT (Build Own Operate Transfer) basis for a 35-year period.

The Mumbai Metro Line 1’s operator is Mumbai Metro One Pvt Ltd (MMOPL), a special purpose company formed by Reliance Infrastructure, and the Mumbai Metropolitan Region Development Authority (MMRDA). MMOPL is also the Metro Rail Administrator and is the Project is being operated under the provisions of the Metro Railways (Operations and Maintenance) Act, 2002.

5. How long did it take to build the metro line?

The project was inaugurated by PM Manmohan Singh in June 2006 and construction work began in February 2008 and commercial operation commenced from 8th June 2014.

6. What is the uniqueness of the project? How is it different from Delhi Metro?

Mumbai Metro One is India's first Public Private Partnership (PPP) metro project in which all the three phases (construction, operation and maintenance) have been undertaken by a private player.

7. What are the features of Mumbai Metro One?

• Fully air-conditioned world class coaches.
• 95 escalators, 45 elevators and close to 200 staircases to enable passenger movement from the stations.
• Modern Automatic Fare Collection System enabling multiple fare products.
• Highest levels of passenger security systems with more than 700 CCTV cameras giving live footage of the system including insides of the train.
• Trains are equipped with special stainless steel units inside the coaches to enable comfortable standing.
• All coaches have 4 LCD screen to keep passenger informed.
• Reserved space for the specially abled in each coach of the train.

8. Will it be comfortable to travel in metro?

All metro trains are air-conditioned and well ventilated, stations & trains are kept clean with the help of a professional housekeeping agency to provide the best possible comfort to commuters. You can come with your family & friends to take a joy ride on metro to discover how beautiful Mumbai looks from a metro.

9. What was the reason for delay in start of commercial operation?

• Mumbai Metro Line 1 connects east and west Mumbai, which is a big challenge for any authority.
• Since the right of way was so complicated, it took a lot of time to resolve right of way issues.
• Also, since Mumbai is an old city, it has lot of utilities running underground, maps for which were not available and thus designing the foundations and executing became a big challenge. It is evident from the fact that initially 11 foundation designs became 220 designs by the time of completion.
• However, the project has actually been developed faster than many other projects in Mumbai. It is no mean feat to develop such a complex project with a steel bridge, cable stayed bridge, construction in areas like Navrang Cinema, Golibar Road where all construction had to be taken pre-casted.
• Location of casting yard was 30 Kms away from the site, which presented a huge challenge in terms of transporting girders to the site.
• Permission for Railway Bridge itself took more than 4 years.

8. How much will it cost me to travel?

For fare details, please visit: http://www.reliancemumbaimetro.com/ticket-fares.aspx

9. Can I purchase a monthly pass to travel?

Yes, for pass details, please visit: http://www.reliancemumbaimetro.com/ticket-fares.aspx

10. Is there any concession for children/students/senior citizens/Specially abled/group

11. What are the different types of products for travelling ?

• Smart Card – ideal to avoid queues for regular/frequent travel
• Paper QR Ticket – Single and Return Journey

In Mobile ticketing, the mobile phone can be used as a ticket, at entry and exit collection gates. This facility is available on PayTm App, PhonePe and WhatsApp.

• NCMC cards of any banks are accepted.

Paper tickets and Smart Cards are available at Ticket Counters at stations.

12. Is debit / credit card accepted for payments?

Using a debit or credit card typically consumes more time than scan and pay due to additional steps such as entering a PIN, waiting for authorization, and sometimes needing a signature. Scan and pay transactions, on the other hand, often require only a quick scan of a QR code or barcode, resulting in faster processing times.

13. What is a Smart Card?

Store Value Pass (SVP) - is an electronic purse with some pre-loaded monetary value as per your choice. Each time you use the metro, the ticket value will be deducted from the monetary value stored in the Smart Card at the exit gate as per fare chart. The minimum recharge value is Rs. 100/- and maximum monetary value that can be stored is Rs. 3000/-.

Trip Pass (TP) can be loaded with 45 Trips or Unlimited Trips (on additional payment of Rs. 25/-). These trips are valid only for 30 days from the time of purchase/reload within fixed origin and destination. Once Trip pass is purchased, origin and destination station cannot be changed until next recharge. One trip is considered when passenger makes an entry and a corresponding exit. Unutilized trips cannot be carried forward, transferred to another card or refunded.

14. What is the utility/advantage of Smart Card?

• Save time and avoid queues at ticketing offices.
• Provide freedom of choice between origin and destination.

15. From where can I purchase a Smart Card?

Smart Cards can be purchased from Ticket Counters or Customer Care Counters at stations.

16. What is the cost of Smart Card?

Standard Smart Card can be obtained by paying refundable security deposit of Rs. 50/-, the same can be used as a store value pass or a trip pass.

17. Do I need to provide any documentation/information/proof to get a Smart Card?

No document/proof is required for standard Smart Card. If willing, one can provide contact details while purchasing the Smart card. It will help retrieve card details when reported lost.

18. How do I recharge my Smart Card?

Smart Cards can be recharged at Ticket Counters and Customer Care counters.

19. How many people can travel on a single Smart Card?

Only one person is authorized to travel on one Smart Card.

20. What is the validity of Smart Card?

Validity will depend on the product chosen.

Smart Card when used as Store Value Pass is valid for 180 days from the date of last recharge. After that period, the card enters a grace period of another 180 days within which one has to recharge the card to increase validity by another 180 days and to carry forward balance. If any card is not recharged during validity period of 180 days & grace period of 180 days i.e. for 360 days from last recharge; balance available on the card will lapse. However, security deposit of these cards can be refunded as per applicable rules.

Smart Card when used as a Trip pass is valid for 30 days from the date of purchase/reload. Trip pass is non- refundable, non- transferable and unutilized trips cannot be carried forward. Commuters have to decide the origin and destination of the trip pass before purchasing a trip pass.

21. If Smart Card is used as a store value card, what is the minimum and maximum recharge amount?

Smart Cards can be recharged by minimum value of Rs. 100/- and multiples of it. The maximum value that can be stored on the card is Rs. 3000/-. However, it would be revised from time to time based on customer requirements and as per the RBI guidelines.

22. How have you ensured fare is rightly charged to Smart Card?

We have state of art Automated Fare Collection System (AFCS) installed at all the stations which ensures commuters are rightly charged. After each journey, smart card validity and balance is displayed on screen at AFC gates.

23. What is the minimum balance in Smart Card required to travel when used as store value card?

Smart Card must have a balance of Rs.40/ for entry through AFC gate.

24. When does the AFC reader reject a Smart Card?

• If the AFC reader detects more than one card (including other cards) during processing, the validation will fail. You will need to choose which card you want to use to pay for the fare and you should take it out of your wallet to touch it on the reader.
• One entry should be followed by one exit for the card to function properly.
• When the balance in the card goes below the required minimum.
• Card validity is expired.

25. What precautions are to be taken while using Smart Card?

At entry, wait for your turn and properly exhibit your Smart Card on the AFC reader on your right hand side. While exiting, the Smart Card should be properly exhibited again at the AFC Gate to avoid any kind of penalty. Please note, left handed individuals have to take special note of this since the validation falls on the right hand side of the individual.

26. What happens if I lose Smart Card while travelling?

If Smart Card is lost while travelling, you should approach Customer Care counter at the station you wish to exit. You will be permitted to exit after paying a penalty of Rs. 50/- and the maximum fare.

27. Can I get my lost Smart Card replaced?

You are requested to visit Customer Care Counter at any metro station and fill the lost smart card replacement form with your name, contact no. and smart card no. The form can be submitted to the Customer Care Officer along with a photocopy of Govt. authorized photo identity proof. After verifying your details a replacement of your lost smart card will be provided to you at a nominal charge of Rs 100/-.

28. I wish to block my lost smart card. What should I do?

You are requested to visit Customer Care Counter at any metro station and follow the lost smart card replacement process. Lost smart card will be blocked only when the replacement card is collected by the passenger.

Lost smart card number has to be provided by the passenger.

Once replaced the old smartcard gets blocked and any recharge or use will be invalid. Mumbai Metro One will not be responsible or will refund any amount recharged on the same.

29.How do I get a refund of the balance amount and security deposit?

On surrendering your Smart Card at Customer Care counter of any station in proper working condition without any physical damage, you will be granted a refund of the balance amount after a deduction of 10% processing charges, if your card is within validity period and Security deposit.

Security deposit of the card can be refunded, if returned in proper working condition without any physical damage.

30. What do I do with a Smart Card which is not physically damaged, but not working properly?

If the card is unreadable in the system it needs to be deposited and new card can be collected from the Customer Care Counter.

31. What can I do with a Smart Card which is physically damaged, but properly working?

Obtain a new Smart Card by paying fresh deposit and transfer old data to the new card.

Paper QR Ticket

32. What is a Paper Ticket?

A paper ticket is a valid ticket with QR code printed on it issued for journey in metro.

33. Can one purchase return journey ticket for travel?

34. What is the validity of the ticket?

It is valid for travel till the last train for the day.

35. Can unused tickets be returned?

Unused tickets can be returned to Customer Care.

Commuters will be eligible for refund if unused ticket is returned on the same day of purchase and only from the station of origin.

In case of Return Journey Ticket, if one trip is utilized, no refund will be provided for the unused trip.

36. What precautions are to be taken while using paper ticket?

At entry, wait for your turn to properly exhibit your paper ticket on the right hand AFC reader and after exiting ensure paper ticket is dropped in the box to avoid litter. Return Journey paper ticket holders should retain the paper ticket and the receipt issued to them, for the 2nd leg of their journey.

37. What happens if I lose my ticket while travelling?

If a travel ticket is lost while travelling, you should approach Customer Care counter at the station you wish to exit, and exit by paying a penalty of Rs. 50/- and the maximum fare.

38. Can I travel from any station after purchase of ticket?

No, tickets are valid for travel from station where it has been purchased.

39. I have purchased a ticket to travel from Versova to Ghatkopar, now I plan to cancel my travel. Can I get a refund?

After entry through AFC gates, ticket cannot be refunded.

40. Can I make an entry using ticket and exit using smart card or vice versa?

No, you have to use the same medium to make an entry and a corresponding exit.

41. Can I extend my journey beyond my destination?

Yes, you can extend journey beyond destination by paying difference in fare at Customer Care counter before exiting.

42. What is the utility/advantage of Mobile QR ticketing?

Use of tickets/ passes on Mobile will help save time and avoid queues at ticketing counters.

Provide freedom of recharging / renewing online without counter visits.

43. What product options are available under Mobile QR?

You may purchase a SVP for frequent travel and payment deductions only upon use.

You may also opt for a Trip Pass for regular travel with 45 trips valid for 30 days.

Single / Return journey tickets are also available.

44. Where can I purchase a Mobile QR for travel?

You may purchase SVP/ TP / Daily tickets from PayTm and PhonePe Apps.

Daily e-tickets can also be purchased on WhatsApp (9670008889)

Travel & Train

45. How long does it take to travel from Versova to Ghatkopar?

One can travel from Versova to Ghatkopar or vice versa in just under 25 minutes. The same journey by road during peak hours, takes more than an hour.

46. What is the frequency of train?

The headway between each train on Weekdays (Monday to Saturday) will be 3.33 minutes at peak hours and 8 minutes at non-peak hours. The headway between each train on Sundays or Public Holidays will be 8 minutes.

• The 1st train* will leave from Versova at 05:18 hrs and Ghatkopar at 05:28 hrs.
• The last train* from Versova will leave at 23:18 hrs. The last train from Ghatkopar will leave at 23:40 hrs.

47. Which stations are directly connected to suburban railways or Metros?

Andheri Station for Western Railways and Ghatkopar Station for Central Railways. Similarly, DN Nagar station for Metro Line 2A and WEH station or Metro Line 7

48. How long will a metro train stop on the platform?

The time varies from 15 to 30 seconds, depending on the number of commuters boarding/alighting.

49. How do I come to know about next departing train?

Passenger Information Display (PIDS) at concourse & platform level provide information regarding next train.

50. Do trains have reserved seats for pregnant women, senior citizens, specially abled and passengers carrying infants?

All trains have seats which are reserved for pregnant women, senior citizens, specially abled and passenger with infants. There is a reserved space for specially abled passengers travelling on wheel chairs.

51. Does Mumbai Metro One have reserved coaches for ladies?

Yes, part of last coach while travelling from Versova to Ghatkopar and similarly part of first coach while traveling from Ghatkopar to Versova is reserved for ladies.

52. Is there a time limit within which one has to exit from station?

Yes, same station exit must be made in 20 minutes and exit from other stations within 75 minutes. Overstay will result in a penalty of Rs.10/- per hour to a maximum of Rs.50/- for each passenger.

53. What happens if ticket/card does not function at AFC (entry or exit)?

Kindly approach Customer Care counter located near the Entry/Exit AFC Gates for assistance.

54. How much luggage can a commuter carry?

A commuter is allowed to carry goods other than baggage containing personal belongings not exceeding 80 cm x 50 cm x 30 cm in size and 25 kilogram in gross weight. For any exceptions, prior approval of the metro railway administration is required.

However, commuters are requested to carry minimal luggage during peak hours.(08:00 AM to 11:00 AM and 05:00 PM to 8:00 PM).

55. What is the time table of metro service?

Metro system does not have a fixed time table.

56. When is the first & last train?

Versova to Ghatkopar 05:18 Ghatkopar to Versova 05:28

Versova to Ghatkopar 23:18 Ghatkopar to Versova 23:40

57. How to get assistance in case of emergency while travelling in Metro Train?

All coaches of metro train are equipped with Passenger Emergency Communication Unit (PECU) to contact train pilot who in turn informs staff at next metro station for support. Misuse of PECU will attract penalty of Rs.10,000/-. All the coaches are also equipped with CCTV cameras, which are used to keep a close watch on miscreants.

58. How do I come to know when my exit station is approaching?

Exit doors have an alignment map indicating stations traveled so far & upcoming stations. In addition, there will be periodic announcements regarding the same.

59. Will there be fast & slow trains like Suburban railways?

No, metro line has 2 tracks; one for up journey & other for down journey.

60. Are pets allowed in train?

No, pets are not allowed in a metro train.

61. Why does the metro not run 24X7?

There are various maintenance activities which are to be carried out when the trains are not running; hence it is necessary to give a break in operation.

62. Will there be extended service during special occasions?

Please follow announcements at stations / other communication media (Facebook/ X / Instagram etc.) to know about extended hours of services during festive seasons.

63. What are the facilities provided to commuters at stations?

For the convenience of commuters each station has multiple access through staircase, escalators and lifts. Additionally, commuters can avail facilities like first aid boxes, wheelchairs etc on demand. These can be availed by contacting us at Customer Care Counters. Retail, Food & Beverage outlets and ATM Facilities are also available for commuters.

64. Do metro stations have parking facility and how much do they charge?

MCGM has arranged for limited parking facilities in & around stations, please follow road signs for the same.

65. Is there any restriction on vehicle traffic in & around stations?

Follow the restrictions imposed by traffic police.

66. How many entries & exits does a station have?

All stations have multiple entries and exits through staircase, escalators and lifts.

67. Are stations friendly to the visually impaired?

All stations have tactile flooring for guiding the visually impaired.

68. How are commuters guided within stations?

All stations have proper signages installed for guiding commuters.

69. How can I avail facilities like first aid boxes etc. at a Metro Station?

You are requested to kindly contact Customer Care Counter at stations & ask for assistance.

70. How do I trace my lost article/item, do you have a lost & found counter?

Yes, we have a Lost and Found Centre at Andheri Metro Station platform level – which is open from 12:00 pm to 8:00 pm from Monday to Saturday. Alternatively, you can contact Customer Care Counter at any station; they will provide all possible assistance.

71. Does Metro train have a toilet?

No toilet facility is available in Metro train; however toilet facility is available at all metro stations.

72. Are there retail outlets at stations?

For the convenience of commuters, we have ATMs, Convenience Stores, Cafes, various other retail outlets offering refreshment and other products to meet some of the daily requirements of commuters.

73. How can I go from one platform to another?

To change platforms where it is separated by tracks; commuters need to go down to the concourse level and climb up the stairs or use the escalator from the other side.

74. Does metro have porter service?

Security, Safety & Emergency

75. What steps have been taken to ensure safety & security?

CCTV is provided for continuous surveillance and monitoring both in train and on platforms. A Video Transmission System (VTS) is provided in the train, so that central control can monitor whatever is happening inside the compartment in a running train. This is a new system that is being provided for the first time in India. Additionally, a thorough Security check is undertaken with - baggage scanning machines, Door Frame Metal Detectors (DFMD) and Hand Held Metal Detectors (HHMD).

76. What steps have been taken to manage crowd and to avoid chaotic situations?

We have deployed sufficient staff at all levels of the station to manage crowd.

77. How have you ensured security of commuters, especially women?

Security personnel are deployed round the clock for ensuring security of commuters.

78. Whom do I contact if any hazardous article/unusual occurrence is observed at a station?

Promptly inform the nearest metro security personnel, metro employee or the police.

79. How do I identify a Metro employee?

The employees would be wearing a Metro uniform and can be identified easily.

80. What happens when platforms get over crowded?

Sufficient staff is deployed at station to avoid any such situation. The stations have adequate holding area to avoid crowding at platform level. Also, the Station Controller monitors the platform on CCTVs and if there is overcrowding at platform, the entry to platform will be stopped for some time.

81. What happens if a passenger falls down on the track, when there are no trains?

Our personnel are deployed at the stations to take care of such situations.

82. What happens if the train stops between stations?

Do not panic, in case of any such eventuality our control center would advise accordingly through in-train announcement. Adequate safety measures are in place to safely evacuate passengers in case of any unforeseen event.

83. What happens at the time of emergency?

At the time of emergency, commuters may be asked to vacate trains/stations. The facilities have been designed and staffs have been trained to ensure a safe exit.

84. Where can a Metro passenger lodge a Police complaint?

A police complaint can be lodged at Andheri Police Station (below Andheri Metro Station). This is a central police station for all complaints pertaining to Mumbai Metro One.

For assistance contact Customer Care.

85. Does metro station have an emergency phone?

At platform level passengers can use the PHP (Passenger Help Point) to get in touch with the Station Controller. At concourse level, you can approach Customer Care at stations for any emergency.

86. Who has certified the safety of the project?

CMRS (Commissioner for Metro Rail Safety) under the Metro Act, 2002 has certified the safety of the Project.

87. If I have a feedback/suggestion/query or complaint, whom do I contact?

You can reach us at: Phone: +91-22-3031 0900; Email: [email protected] WhatsApp Care: 9930310900 Or get in touch with our Customer Care at station.

88. Can I purchase a platform ticket?

You can purchase ticket equal to minimum fare to visit paid area of the same station. However, you have to exit within 20 minutes from the same station to avoid penalty.

89. Is there any refund for delayed journey?

Mumbai Metro One is not legally obliged to make refunds when commuters are delayed. However, if train service is interrupted where no trains are available for travel for more than 15 minutes; commuters can approach Customer Care Counter & seek refund.

90. What are different offences and penalties on Mumbai Metro One? How will they be collected?

“Offences & penalties” are displayed at stations and on the website. The penalties are collected by the Customer Care Officer.

91. If I get pick-pocketed, where do I report the case?

You would need to report at the nearest Police Station.

92. How is the train door closing managed? What happens if any door of a train does not close?

Door closing is managed by the Train Pilot. The Train Pilot has a clear view of the entire platform and would be aware in case of any such eventuality. The trains are designed not to move till such time all doors are safely closed.

93. How well is your staff trained to manage various functions of the Metro Train?

The staff deployed at stations have been given adequate training to take care of all eventualities. In addition, the Operation Control Centre (OCC) has full view of the entire operation at all times.

94. What will happen if there are excess commuters in a coach & the train door does not close?

Trains will not move unless and until all doors are safely closed. Hence, it is the duty of all commuters to ensure that such an incident does not arise and trains are not delayed due to the same. During peak hours there are trains every 3.5 minutes. We request all excess commuters to de-board and take the next train. Additionally, there are attendants at all station platforms to assist commuters & ensure non-occurrence of such incident.

95. If I have to travel from Versova to CST, can I purchase a direct ticket?

No. If you are a regular commuter on Mumbai Metro One, kindly obtain a Smart Card to travel in the metro system and to avoid standing in queues. You will have to obtain a separate suburban pass for travelling on suburban railway. CST is connected through both Andheri and Ghatkopar.

96. Will there be a ticket checker in train?

There will be random checking of ticket in the train/station. The metro system works on a closed system basis wherein a passenger has to buy the ticket to enter the train and also while exiting the ticket is checked by the system.

97. What happens at the time of electricity failure?

The entire power system has been set up to avoid any such eventuality. However, all emergency evacuation procedures will be put into action, in case of any such requirements.

98. During adverse weather conditions (like heavy rains) will your service get affected?

No, metro systems have been designed to withstand adverse weather conditions.

99. Does Mumbai Metro One have a Social Media account?

Yes, you can get in touch with us through these accounts.

https://twitter.com/mumbaimetro01 https://www.facebook.com/MumbaiMetroOfficial/ https://instagram.com/MumbaiMetro/ https://www.linkedin.com/company/mumbai-metro-one https://www.youtube.com/user/mumbaimetroofficial

100. Can commuters take photographs/video in station/train?

No, photography/videography is prohibited in station & train for security reasons.

101. Do station/trains have Wi-Fi internet connectivity?

We have WiFi connectivity at stations; please get in touch with Customer Care for further details on the same. We are in the process of establishing WiFi connectivity in train and we will update you as & when launched.

102. Are hawkers allowed in train?

Hawkers are not allowed in our train or station premises. It is a punishable offence.

103. Will I get mobile network inside metro/station?

104. Where do the trains get parked and maintained?

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Mumbai Metro Launches Monthly Trip Pass for Commuters on Line 2A and 7

The MMMOCL has also introduced an unlimited trip pass for tourists visiting Mumbai or on a day trip to multiple destinations. 

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Commuting in Mumbai has become much easier and more convenient with the introduction of the Mumbai Metro. 

The Maha Mumbai Metro Operation Corporation Ltd (MMMOCL) is responsible for the smooth functioning of Metro Lines 2A and 7. 

To make commuting easier and more affordable for passengers, the MMMOCL has recently introduced a monthly trip pass. 

This pass offers a discount of 15% on 45 trips and 20% on 60 trips, exclusively available to those who frequently travel in the metro and use the Mumbai 1 card.

Benefits of the Mumbai 1 National Common Mobility Card

If you’re a Mumbai Metro commuter who wants to take advantage of the discounted monthly pass, you’ll need to have a Mumbai 1 National Common Mobility Card. 

Fortunately, getting one is easy – you can issue and recharge it at the Mumbai Metro ticketing and customer care counter with simple documentation. 

Additionally, the card can be used to make purchases at retail stores and to pay for travel on BEST buses, making it a versatile and convenient option for commuters. 

It can even be used as a debit card, making it a convenient and versatile option for commuters.

Validity of the Pass

The trip passes are valid for one single journey, with the origin and destination fixed. However, commuters can travel to the stations in between as well. 

In case of damage or malfunction of the card, a replacement fee of Rs 100 will be charged. The card is not refundable or replaceable if lost.

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Mumbai Metro Line 2A and 7 operator launches monthly trip pass for commuters

Mumbai metro commuters can get their mumbai 1 national common mobility card issued and recharged at the mumbai metro ticketing and customer care counter..

Maha Mumbai Metro Operation Corporation Ltd (MMMOCL), which operates and maintains Metro Lines 2A and 7 announced a monthly trip pass for commuters.

People frequently travelling in metro and using the Mumbai 1 card can now avail a special 15 percent discount on 45 trips and 20 percent discount on 60 trips. All these trips shall be prepaid with a validity of 30 days.

MMMOCL has also come up with an unlimited trip pass for people who are visiting Mumbai or are on a day trip at multiple destinations. For them, an unlimited trip pass for one day will be available at charge of Rs 80, whereas a three-day unlimited trip pass is priced at Rs 200. This tourist one-day and three-day pass are on the lines of Indian Railway Mumbai suburban corridor.

SVR Srinivas, Commissioner, MMRDA and CMD, MMMOCL said, “We are constantly innovating and adding value to the overall travel experience of Mumbai Metro commuters. These travel plans will go a long way in easing out ticketing process, help save time and benefit people with discount options as well. We want to encourage maximum people to use the Mumbai 1 National Common Mobility Card.”

Mumbai Metro commuters can get their Mumbai 1 National Common Mobility Card issued and recharged at the Mumbai Metro ticketing and customer care counter with easy documentation. This card can also be used at retail stores and during BEST bus travel as well. It can also be used as a debit card.

• 45 and 60-trip pass valid up to 30 days from the date of purchase. • Unlimited Tourist Passes: Rs 80 (valid for one day), Rs 200 (valid for three days) • 1 trip equals one single journey. • Origin and destination will be fixed, commuter can travel on the stations in between. • Rs 100 replacement fee if the card is damaged/not working. • If lost, the card is not refundable or replaceable • These trip passes are valid only on Mumbai 1 National Common Mobility Card.

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Things to Do in Elektrostal, Russia - Elektrostal Attractions

Things to do in elektrostal.

• 5.0 of 5 bubbles
• 4.0 of 5 bubbles & up
• Good for a Rainy Day
• Good for Kids
• Good for Big Groups
• Adventurous
• Budget-friendly
• Hidden Gems
• Good for Couples
• Honeymoon spot
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• Things to do ranked using Tripadvisor data including reviews, ratings, photos, and popularity.

1. Electrostal History and Art Museum

2. Statue of Lenin

3. Park of Culture and Leisure

4. museum and exhibition center.

5. Museum of Labor Glory

7. Galereya Kino

8. viki cinema, 9. smokygrove.

10. Gandikap

11. papa lounge bar, 12. karaoke bar.

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Rusmania • Deep into Russia

Out of the Centre

Savvino-storozhevsky monastery and museum.

Zvenigorod's most famous sight is the Savvino-Storozhevsky Monastery, which was founded in 1398 by the monk Savva from the Troitse-Sergieva Lavra, at the invitation and with the support of Prince Yury Dmitrievich of Zvenigorod. Savva was later canonised as St Sabbas (Savva) of Storozhev. The monastery late flourished under the reign of Tsar Alexis, who chose the monastery as his family church and often went on pilgrimage there and made lots of donations to it. Most of the monastery’s buildings date from this time. The monastery is heavily fortified with thick walls and six towers, the most impressive of which is the Krasny Tower which also serves as the eastern entrance. The monastery was closed in 1918 and only reopened in 1995. In 1998 Patriarch Alexius II took part in a service to return the relics of St Sabbas to the monastery. Today the monastery has the status of a stauropegic monastery, which is second in status to a lavra. In addition to being a working monastery, it also holds the Zvenigorod Historical, Architectural and Art Museum.

Belfry and Neighbouring Churches

Located near the main entrance is the monastery's belfry which is perhaps the calling card of the monastery due to its uniqueness. It was built in the 1650s and the St Sergius of Radonezh’s Church was opened on the middle tier in the mid-17th century, although it was originally dedicated to the Trinity. The belfry's 35-tonne Great Bladgovestny Bell fell in 1941 and was only restored and returned in 2003. Attached to the belfry is a large refectory and the Transfiguration Church, both of which were built on the orders of Tsar Alexis in the 1650s.  

To the left of the belfry is another, smaller, refectory which is attached to the Trinity Gate-Church, which was also constructed in the 1650s on the orders of Tsar Alexis who made it his own family church. The church is elaborately decorated with colourful trims and underneath the archway is a beautiful 19th century fresco.

Nativity of Virgin Mary Cathedral

The Nativity of Virgin Mary Cathedral is the oldest building in the monastery and among the oldest buildings in the Moscow Region. It was built between 1404 and 1405 during the lifetime of St Sabbas and using the funds of Prince Yury of Zvenigorod. The white-stone cathedral is a standard four-pillar design with a single golden dome. After the death of St Sabbas he was interred in the cathedral and a new altar dedicated to him was added.

Under the reign of Tsar Alexis the cathedral was decorated with frescoes by Stepan Ryazanets, some of which remain today. Tsar Alexis also presented the cathedral with a five-tier iconostasis, the top row of icons have been preserved.

Tsaritsa's Chambers

The Nativity of Virgin Mary Cathedral is located between the Tsaritsa's Chambers of the left and the Palace of Tsar Alexis on the right. The Tsaritsa's Chambers were built in the mid-17th century for the wife of Tsar Alexey - Tsaritsa Maria Ilinichna Miloskavskaya. The design of the building is influenced by the ancient Russian architectural style. Is prettier than the Tsar's chambers opposite, being red in colour with elaborately decorated window frames and entrance.

At present the Tsaritsa's Chambers houses the Zvenigorod Historical, Architectural and Art Museum. Among its displays is an accurate recreation of the interior of a noble lady's chambers including furniture, decorations and a decorated tiled oven, and an exhibition on the history of Zvenigorod and the monastery.

Palace of Tsar Alexis

The Palace of Tsar Alexis was built in the 1650s and is now one of the best surviving examples of non-religious architecture of that era. It was built especially for Tsar Alexis who often visited the monastery on religious pilgrimages. Its most striking feature is its pretty row of nine chimney spouts which resemble towers.

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