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Safari Not Working on Your iPhone? Here’s How to Fix It

Ojash Yadav

Although iPhones and iPads support other apps to reach the Web, Safari remains the most favored and frequently used browser for iOS users. Troubleshooting on Safari can be frustrating, especially if its issues prevent you from searching for a solution online. Here are a few common reasons why Safari may not be working on your iPhone and how to fix the problems.

Turn on Mobile Data for the Safari App

Disable experimental features, change your network settings.

Also read: How to Make Mobile Safari Save Your Passwords on iOS

Test Your Internet Connection

To begin with, ensure that the problem is with Safari and not with your internet connection. For this, open, say, a non-Apple app like Facebook or Chrome, and see whether the website or the feed loads. If it does, then Safari is at fault. Otherwise, your internet connection is at fault. If it’s the former, move on to the next step.

If you’ve been exploring your iPhone’s data-saving features, which let you specify which apps have access to your phone’s mobile data, then there’s a chance that you turned off mobile data for the Safari app. That means Safari will work when you’re connected to Wi-Fi but not to mobile data. (Try running Safari over Wi-Fi to test this.)

If that’s the case, then to turn mobile data back on for Safari, go to “Settings -> Mobile Data,” and then in the “Mobile Data” list, make sure the slider next to Safari is in the green “On” position.

Turn On Cellular Data For Safari App

Also read: 20 of the Best Siri Shortcuts for iOS Power Users

You may not know about this, but Safari for the iPhone has a whole load of experimental features that you can disable and enable as you please.

The problem with these, as the name suggests, is that they are indeed experimental and subsequently don’t all work properly. Disabling them one by one can fix Safari if it’s not working and help you discover which exact feature was causing the problem,

On your iPhone, go to “Settings -> Safari -> Advanced -> Experimental Features.”

Turn On Cellular Experimental Features For Safari App

If you have more than one feature enabled here, disable just one, then check to see if Safari works normally again. If it doesn’t, re-enable that feature (if you want it) and disable the next one. Keep repeating this procedure until Safari starts working again.

Turn Off Experimental Features For Safari

Also read: Everything You Need to Know About Using “Shared with You” in iOS 15

Try resetting your Wi-Fi connection and reconnecting to the network.

  • Go to “Settings -> Wi-Fi” and turn it off, then turn it back on after a few seconds.

Turn Off And Turn On Wifi

  • If you’re using mobile data, go to “Settings -> Mobile Data” and turn “Mobile Data” off and back on after a few seconds.

Turn Off And Turn On Mobile Data

  • If neither option works, go to “Settings -> Wi-Fi,” connect to a different Wi-Fi network, and try loading the web page again.

Change Wifi Network

If the problem persists, try restoring your network settings to their original configuration.

  • Go to “Settings -> General -> Transfer or Reset iPhone -> Reset” and choose “Reset Network Settings.”

Restoring Your Network Settings

Also read: How to Fix Contact Names Not Showing, Appearing as Numbers in iOS

Common Problems With Safari And How To Solve Them

By following the fixes we’ve mentioned above, you should be able to revive Safari and make it work normally again. However, there are some specific issues that commonly come up with Safari. Here’s how to solve them.

Problem: Safari Crashed and Won’t Open

If you’ve ever panicked after Safari closed unexpectedly and couldn’t get the app to start, you probably encountered a bug that affects Safari’s search engine suggestions. This issue can cause the app to crash, freeze, or fail to start altogether. Although the bug usually plagues devices running iOS 10, it can affect just about any iPhone or iPad.

How to Fix It: Disable Search Engine Suggestions

Go to “Settings” and choose “Safari” in your list of apps. Here, find “Search Engine Suggestions” and turn it off.

Turn Off Seqarch Engine Suggestions

This feature offers suggestions for what you can search for as you type into Safari’s search bar. Disabling it gets rid of the problem for many users.

Problem: Safari Is Gray (and Won’t Open)

Sometimes when you update your iPhone’s iOS to a newer version, you may encounter a bug that turns some apps gray and prevent them from opening.This bug causes Safari to stop working and turns its icon gray when you switch to another app while Safari is running in the background.

How to Fix It: Update Your Software

To solve this problem, update your iPhone to the latest version of iOS. Apple includes important bug fixes in each software update, so it’s important to keep your iPhone or iPad up to date. iOS 11.1 fixed this bug for most users, so be sure to update to 11.1 or greater if you’re running an older version of iOS.

Go to “Settings -> General,” choose “Software Update,” and install the latest update.

Update Ios Software

Also read: How to Update to iOS 17 Smoothly

Problem: Safari Is Slow

As powerful as your iPhone can be, it can get bogged down with all the extraneous information that it processes. If you notice that Safari takes longer to load pages or graphics, it may be time to do some housekeeping. Try clearing your browser history, website data, and cache to make Safari run more smoothly.

How to Fix It: Clear Your Data

To delete your cookies, cache, and browsing history, go to “Settings -> Safari,” choose “Clear History and Data,” and confirm that you want to go ahead. Safari will remember your AutoFill information if you choose this option.

Clear Website Data Safari

To keep your browsing history but clear your cache and cookies, first go to “Settings -> Safari -> Advanced.”

Safari Advance Settings Menu

There, choose “Website Data -> Remove All Website Data” and tap “Remove Now.” Note that Safari will not remember your AutoFill information if you choose this option.

Remove Website Data Safari 2

To remove only a portion of your browsing history, cache, and cookies, start by opening Safari and tapping the Bookmark icon. Here, open your history and tap “Clear.” Now Safari will give you the option to clear your history, cookies, and browsing data from the past hour, the past day, the past 48 hours, or from your entire history. Pick the relevant option.

Delete History Safari

Problem: Safari Still Isn’t Working

Although it sounds cliche, turning your phone off and back on again can be the solution to any number of Safari-related issues.

How to Fix It: Restart Safari or Reboot Your Phone

If none of the previous fixes help solve your problem, try restarting the app or rebooting your phone.

Image7

  • Swipe up from the bottom of the screen and press on the screen when your finger is near the center to open the multitasking view, and then swipe up on Safari to close it. This will reset Safari.
  • To shut down your phone, press and hold the sleep/wake button until a slider appears. Slide to the right to power off your phone. For iPhone X and above, press and hold the side button and one of the volume buttons until the slider appears. Then slide it to the right to power off your phone.

Also read: How to Block Websites on Chrome, Firefox, Edge, Safari, Android, and iOS

Frequently Asked Questions

How to fix "safari can't find server" on iphone.

The most probable and common reason behind the “Safari can’t find server” error is not with Safari but with your internet connection. Here are a few ways to fix it.

  • Reset your wireless router.
  • Turn mobile data off and turn it back on again.
  • Clear Safari cache and data.
  • Restart your iPhone.

How to reset Safari on iPhone?

To reset Safari on your iPhone, open the Settings app and scroll to the Safari settings. There, tap on “Clear History and Website Data” and the bottom of the page and follow up along with the pop-up on your screen to confirm the action. Once it’s complete, all your data and cookies will be wiped clean, and Safari will be as good as new.

Can you reinstall Safari on your iPhone?

Yes, just like any other app, you can uninstall Safari from your iPhone by holding down the Safari icon on the home screen and tapping “Remove app.” Then, visit the App Store, search for Safari, and reinstall it from there. Can’t find the Safari app to delete it? Here’s how to delete hidden apps .

Image credit: Flickr

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Ojash Yadav

Ojash has been writing about tech back since Symbian-based Nokia was the closest thing to a smartphone. He spends most of his time writing, researching, or ranting about Bitcoin. Ojash also contributes to other popular sites like MakeUseOf, SlashGear, and MacBookJournal.

Apple And Ai Featured

10 Ways to Fix Safari Not Working on an iPhone

Follow these simple troubleshooting steps to fix Safari if it isn’t working properly on your iPhone.

Safari is the native browser for iPhones, iPads, and MacBooks. It comes pre-installed on almost every Apple device, and it's designed to be fast and efficient for them. However, there are times when Safari doesn't work.

When this happens, it usually means there's a setting or software issue. There are even cases where you might not be able to access the internet at all on your iPhone or iPad. Luckily, there are a variety of things you can try to get Safari working again.

1. Restart Your Device

You hear it all the time—turn your device off and on again. While this may sound too simple to work, restarting your iPhone or iPad has been known to clear your usable memory, which can speed up Safari.

If Safari is frozen or just a blank white screen, restarting your iPhone or iPad can also fix these problems. Before you try anything else, just make sure you cover the basics.

If you're new to Safari or Apple devices, you might want to check out our beginner's guide to Safari for iPhone and iPad users .

2. Turn Off Safari Suggestions

Turning off Safari Suggestions is one of the simplest and most common fixes for Safari not loading or crashing on an Apple device. While we aren't sure why this works, many users have reported that turning this off fixes the problem.

To turn off suggestions, head to Settings > Safari > Safari Suggestions and turn this off. You can also turn off Search Engine Suggestions while you're there too, as some users reported this also fixes the issue.

Some users have also said that blocking Safari popups on your iPhone can improve the memory usage of Safari. So, you may also want to give this a try.

If this fixes your issue, then you're all set. If not, try the following steps.

3. Turn On Cellular Data for Safari

If you're frequently connected to Wi-Fi, you may have cellular data off for Safari to save internet data. While helpful, if your Wi-Fi isn't functioning right, connecting to cellular data could fix your issue.

To do this, head to Settings > Cellular > Safari and turn this on. If it was off, this was most likely the cause of your issue. Alternatively, you can turn off Wi-Fi if you're connected and just connect with cellular data. If you can connect this way, that means there's a network issue with your Wi-Fi network.

4. Edit Your Screen Time Settings

If you've ever changed your Screen Time settings or blocked certain websites through Screen Time, try turning these settings off. To block websites, you need to enable Content Restrictions which can inadvertently block websites you still want to use. If you can't load a link from an email or text message, this could also be a sign that content restrictions are on.

To fix this issue, head to Settings > Screen Time > Content & Privacy Restrictions and turn this option off. If it was on, then this was most likely your issue. If it was off already, proceed to the next fix.

5. Clear All Safari's Data

If you frequently use Safari, you might have a lot of data stored within the app, making it fail to load correctly. This is especially true if you're using an iPhone or iPad with a lower storage capacity. If you get low storage notifications, this fix could resolve your issue.

To clear Safari's data, head to Settings > Safari > Clear History and Website Data . This will erase all extra data in the Safari app. Some users report this works, but you'll need to do it often if you can't eliminate storage space elsewhere on your iPhone.

6. Update iOS to the Latest Version

Some users have reported that updating iOS resolves issues with Safari. Whether Safari isn't loading, is crashing, or just isn't connecting to websites, try updating iOS on your iPhone .

Apple does a great job of fixing widespread issues with iOS updates. So, if there is an issue that Apple is aware of, it could get fixed by a subsequent update.

7. Reset Your Network Settings

If you've had issues with your network before, like not getting service or pages timing out, resetting your Network Settings could help.

To reset the Network Settings on your iPhone or iPad, head to Settings > General > Transfer or Reset iPhone (iPad) > Reset > Reset Network Settings . This will reset only your Network Settings and won't erase any other data on your iPhone.

After you finish this, try opening Safari to see if it's working again. If not, proceed to the next fix.

8. Reset to Factory Default Settings

If all else fails, you can try resetting your iPhone to the default settings. This will erase all the data on your iPhone, and you'll have to set it up from scratch. However, this is also a very effective way to resolve all kinds of software problems. To do this, head to Settings > General > Transfer or Reset iPhone (iPad) > Erase All Content and Settings .

After resetting to the default settings, test out the Safari app before you install your usual apps. If Safari is working then but stops working when a certain app is installed, that means the app installed is interfering with Safari.

If Safari isn't working when you have a fresh install, make sure you didn't restore a backup of your iPhone or iPad . If you restored a backup, there could be something interfering with Safari that transferred over. If you reset your device without a backup and Safari still doesn't work, you can try one of the two last troubleshooting steps.

9. Turn On JavaScript

JavaScript is on by default on most iOS devices. However, if you're having issues with Safari, it's likely that JavaScript is off. Sometimes, one might turn JavsScript off as some websites might not support it.

If you've turned JavaScript off or want to check if it's off and turn it back on, head to Settings > Safari > Advanced on your iOS or iPadOS device.

10. Use an Alternative Browser

If the above fixes didn't work, then unfortunately, there might be an iOS bug with Safari, and you'll need to wait for the next update and hope it's patched. Until then, you can try using an alternative browser to access the internet on your device. There are many great browsers available in the App Store that can cater to your needs.

Be sure to check back for iOS updates and see if Apple has addressed the bug. You can also start a new discussion in the Apple Discussions Community to see if anyone else is experiencing the same issue.

Safari Not Working on Your iPhone or iPad? It's Most Likely a Software Issue

Cracked screens and broken buttons are easy to diagnose as we can instantly see what's wrong. But when Safari or other apps on your iPhone stop working, that usually means a software issue is at play.

You can usually fix these issues by updating iOS, changing your settings, or resetting your device. However, if the issue still isn't fixed after trying everything above, you might need to post in the Apple forum about your issue for more help.

Safari Not Working on iPhone? Here’s How to Fix It

What to know.

  • If Safari is not working, be sure to check your cellular and Wi-Fi connection.
  • Confirm that you have not set any Screen Time limits for Safari.
  • If all else fails, try clearing Safari history and browsing data.

safari browser issues iphone

It can be incredibly frustrating when Safari is not working on iPhone. Whether web pages are not loading or you’re getting a “Safari cannot open page” error message, we’re going to go over a few different fixes that should help resolve any issues you are having with your web browser.

Why Is Safari Not Working?

  • How to Check Screen Time Settings

How to Clear Safari Browsing Data

There are a few different reasons why Safari is not working on your iPhone, so we'll recommend multiple solutions to help resolve the problem. Let’s get started with how to fix Safari on iPhone.

iPhone Life

How to Check Cellular & Wi-Fi Connection

Like any web browser, Safari needs an internet connection to work. For more Safari troubleshooting fixes, like how to fix the Safari cannot open page error, be sure to sign up for our Tip of the Day newsletter. Now, to fix any problems with Safari not working on your iPhone, let’s first check your cellular and Wi-Fi connection:

Swipe down from the top right edge of your screen to open the Control Center.

If these settings are already enabled, but your web browser is still giving you trouble or Safari can't find server, there are other solutions to try.

How to Enable Cellular Data for Safari

One of the iPhone’s many useful features is that you can restrict certain apps from using your cellular data . This is great for those who do not have unlimited data plans. However, that also means that if you disable data for Safari, then the web browser will be unable to load any web pages if you're not connected to Wi-Fi. If Safari is not working on your iPhone, here’s how to check your cellular data settings:

Open the Settings app, and tap Cellular.

Once you've confirmed that cellular data is enabled for Safari, try opening a web page to see if the issue has been resolved.

Safari Won’t Open on iPhone? Check Screen Time Settings

Screen Time is a handy feature that is designed to help you reduce the amount of time you spend on your phone, including restricting access to a particular app. If you played around with Screen Time settings in the past, you might have accidentally set an App Limit for Safari by accident. If Safari won't open this is one of the first things you should check. Here’s how to check your Screen Time settings when Safari is not working on iPhone:

Open the Settings app, and tap Screen Time.

If you do not see Safari in this list, then you have not set any Screen Time limits for your web browser. If Safari is still not opening on your iPhone, the issue could be elsewhere.

Sometimes clearing out old website history and data can help with issues related to Safari not working. Here’s how to do it:

Note:  Clearing this data will log you out of your online accounts and clear recent websites from your browsing history. While that is not a huge loss for most people, it can be a bit annoying when you get Safari working again, so it is best to use this option as a last resort.

Open the Settings app, scroll down, and tap Safari.

If Safari is not working on your iPhone after clearing your browsing data, try closing the app completely.

Close & Re-open Safari

If Safari is still not working on iPhone, try closing and re-opening the app . Sometimes apps stop functioning correctly so completely closing it can help resolve things. When you close the app and re-open it, this effectively restarts the app.

If Safari cannot open a page, the above fixes should help resolve any underlying issues. However, if you are still having trouble with Safari not working on iPhone, you may need to seek further assistance from Apple Support . Next, find out how to block or allow pop-ups in Safari .

  • How do I get the Safari icon back on my iPhone?  Safari is one of the few Apple apps that cannot be removed from your iPhone. However, if it has somehow vanished from your phone, there are a few different ways to get Safari back on iPhone . Our article covers each method in detail, ensuring you can find the app.
  • Why won't Safari open on my iPhone?  If Safari won't open at all, the problem could be your Screen Time settings. If you don't have any Screen Time restrictions, you could be experiencing a software bug, in which case, I would recommend reaching out to Apple Support for help.
  • How do I reset Safari on my iPhone? You can close and re-open Safari to reset it. However, if that does not work, you can follow the above steps for clearing your browsing data .

Author Details

Rhett Intriago's picture

Rhett Intriago

Rhett Intriago is a Feature Writer at iPhone Life, offering his expertise in all things iPhone, Apple Watch, and AirPods. He enjoys writing on topics related to maintaining privacy in a digital world, as well as iPhone security. He’s been a tech enthusiast all his life, with experiences ranging from jailbreaking his iPhone to building his own gaming PC.

Despite his disdain for the beach, Rhett is based in Florida. In his free time, he enjoys playing the latest games, spoiling his cats, or discovering new places with his wife, Kyla.

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Top 12 Fixes for Safari Not Loading Pages on iPhone and iPad

safari browser issues iphone

Mehvish Mushtaq is a computer engineer by degree. Her love for Android and gadgets led her to develop the first Android app for Kashmir. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India. She has been writing about technology for 6+ years and her favorite categories include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, social media, and web apps.

The Safari browser comes pre-installed on Apple devices such as iPhone and iPad. Many iOS and iPadOS users prefer using it as the default browser . Sadly, the browser doesn’t work at times, for pages do not load in it. If you are from the unlucky ones, then you have landed on the right page. You can easily fix it when Safari does not open web pages on iPhone and iPad, as shown in this post.

Safari not loading webpages iphone ipad fr

iPhone and iPad users face different kinds of issues related to Safari . Some see a blank, white page and others get errors like ‘Safari cannot open the page because iPhone isn’t connected to the internet,’ or the browser freezes and crashes without loading any page.

The following fixes will help you resolve all kinds of problems related to Safari not loading pages on iOS and iPadOS. Let’s start.

1. Restart Phone and Modem

To start the troubleshooting process, restart your iPhone and iPad . Also, reboot your modem if you are using Wi-Fi. In case you are connected via cellular data, please turn it off for a few seconds and turn it on again.

Tip: You should also remove the SIM card from your phone for a while.

2. Check Network Connection

Next, verify whether the issue is with Safari alone or not. For that, check if other apps are working on your iPhone or iPad. If you cannot connect to the internet using other apps, then the problem is with your network connection. Switch to mobile data from Wi-Fi or vice versa.

Tip: Check out 8 fixes for can’t find server error on Safari .

3. Enable Airplane Mode

Another way to troubleshoot issues due to network connections is to put your device in Airplane mode . That will turn off and refresh all network connections. To enable Airplane mode on your iPhone or iPad, open Control Center and tap on the Airplane mode icon. Alternatively, go to Settings and enable Airplane mode. Keep it on for a few seconds, and then turn it off.

Safari not loading webpages iphone ipad 1

4. Turn off VPN

Are you using any VPN on your iPhone or iPad? If yes, disable it for a while and see if you can open web pages through Safari.

Tip: Find out whether you need security apps on your iPhone or iPad .

5. Update Software

Before you try the below-mentioned fixes, we would suggest you update the Safari browser from App Store. Often there is a bug in the app or phone’s software. So you should look for any available software updates and install them. To check for the phone’s software, go to Settings > General > Software update.

6. Check Cellular Data Settings

If you can load web pages on Wi-Fi, but pages do not load on cellular data, you must check mobile data settings. For that, go to Settings > Cellular data/Mobile data. Scroll down and make sure the toggle next to Safari is green. If it’s off, turn it on.

Tip: Check out other ways to fix iPhone apps only work on Wi-Fi and not mobile data .

7. Check Content Restrictions

You must check on your iPhone/iPad if any content restrictions are enabled. To do so, go to Settings > Screen Time > Content & Privacy Restrictions. If the Content & privacy restrictions toggle on the next screen is turned off, skip this fix and jump to the next one.

Safari not loading webpages iphone ipad 2

In case it is on, scroll down and tap on Content Restrictions. Go to Web content and select Unrestricted access.

Safari not loading webpages iphone ipad 4

Tip: Find out how to block and unblock certain websites on iPhone .

8. Enable JavaScript

You should check if the Safari browser has permission to use JavaScript. For that, open Settings on your iPhone and go to Safari > Advanced. Enable the toggle next to JavaScript.

Safari not loading webpages iphone ipad 6

9. Clear Cache and Browsing Data

This is one of the fixes that has solved the web pages not loading issue for many users. To do so, follow these steps:

Step 1: Open Settings on your iPhone/iPad. Go to Safari.

Step 2: Scroll down and tap on Advanced.

Step 3: Tap on Website data. Scroll down and hit Remove all website data.

Safari not loading webpages iphone ipad 8

Step 4 : Restart the phone and see if you can open web pages. If the issue persists, come back to Settings > Safari. Scroll down and tap on Clear History and Website data. Confirm when asked. This will delete all your browsing history and other browsing data from all the Apple devices using the same iCloud account.

Tip: Find out how to fix if the Clear history and website data button is greyed out .

Safari not loading webpages iphone ipad 10

10. Reset Network Settings

Often the problem of web pages not opening on Safari happens due to some problematic network setting. The best way to fix this is to reset network settings. Doing so will not affect your personal data. Only settings like Wi-Fi, Bluetooth, etc., will be reset to their default values. You will need to set them up again. Find out in detail what happens by resetting network settings .

To reset network settings on iPhone and iPad, go to Settings > General > Reset > Reset network settings.

Safari not loading webpages iphone ipad 11

11. Disable Content Blockers

If you have installed any content blocker on your iPhone or iPad, you should try disabling it for a while. To do so, go to Settings > Safari > Content Blockers. Disable all of them and see if you can load pages now. Know what are content blockers and whether you should use them on your iPhone.

You should also try disabling various Safari experimental features one-by-one. For that, go to Settings > Safari > Advanced > Experimental features.

12. Change Wi-Fi DNS

Sometimes, the issue happens to a wrongly configured DNS server. You should change it to Google DNS and see if websites open in the Safari browser.

To do so, follow these steps:

Step 1 : Go to Settings > Wi-Fi.

Step 2 : Tap on the (i) icon next to the problematic Wi-Fi. Tap on Configure DNS.

Safari not loading webpages iphone ipad 12

Step 3: If Automatic is selected, tap on Manual > Add server. Enter 8.8.8.8, remove existing ones, and hit Save. If Manual is selected, tap on Automatic.

Safari not loading webpages iphone ipad 14

Change Default Browser

We are positive that at least one of the above fixes should solve issues with the Safari browser. We would also suggest that if you have a huge number of tabs open in the Safari browser, you should close at least some of them. If the issue continues, you can always use Chrome, and now you can even make it your default browser .

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Last updated on 28 November, 2022

The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

Top Ways to Fix Google Chrome Not Loading Pages on Android and iPhone 1

The article above may contain affiliate links which help support Guiding Tech. The content remains unbiased and authentic and will never affect our editorial integrity.

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How to Solve Safari Crashes on the iPhone

A handful of tweaks may keep Safari from crashing on your iPhone

safari browser issues iphone

  • Ithaca College
  • Switching from Android

What to Know

  • Restart the iPhone. Check Settings > General to see if an update is available. If it is, install it.
  • Other tips to try include: Clear the Safari history and website data, disable AutoFill, disable iCloud Safari syncing. Turn off JavaScript.
  • If everything fails to help, contact Apple.

This article describes several ways you can solve Safari crashes on the iPhone. These troubleshooting steps work with all currently supported models of the iPhone. Version-specific instructions are noted where applicable.

Restart the iPhone

If Safari is crashing regularly, your first step should be to restart the iPhone . Just like a computer, the iPhone needs to be restarted every now and then to reset memory, clear temporary files, and generally restore things to a cleaner state. To restart the iPhone:

After the iPhone restarts, visit the website that crashed Safari. Chances are, things will be better.

Update to the Latest Version of iOS

If a restart doesn’t fix the problem, verify that you're running the latest version of iOS, the iPhone's operating system. Each update to iOS adds new features and fixes all kind of bugs that could be causing crashes. There are two options for updating iOS:

  • Update using iTunes .
  • Update wirelessly directly on the iPhone.

If there is an update available, install it and see if that fixes the problem.

Clear Safari History and Website Data

If neither of those steps work, try clearing out the browsing data stored on your iPhone, including your browsing history and cookies placed on your iPhone by sites you visit. A "flush" also clears this data from all devices signed into your iCloud account. Losing this data may be a mild inconvenience if the cookies provide functionality on some websites, but it's better than having Safari crash. To clear this data, Tap Settings > Safari > Clear History and Website Data .

In the menu that pops up from the bottom of the screen, tap Clear History and Data .

Disable AutoFill

If Safari is still crashing, disabling autofill is another option you should explore. Autofill takes the  contact information from your address book and adds it to website forms so that you don't have to type your shipping or email address over and over. To disable autofill, tap Settings > Safari > Autofill.

Move the Use Contact Info slider to off/white to disable your address and phone from populating forms. Move the Names and Passwords slider to off/white to stop username/password pairs from automatic entry. Move the Credit Cards slider to off/white to keep your payment history off.

Disable iCloud Safari Syncing 

If none of the steps so far have fixed your crashing problem, the problem may not be with your iPhone itself. It may be iCloud . One iCloud feature syncs your Safari bookmarks between all Apple devices signed into the same iCloud account. That's useful, but it can also be the source of some Safari crashes on iPhone. To turn off iCloud Safari Syncing, tap Settings > [your name] > iCloud and move the Safari slider to off/white.

Turn Off JavaScript

If Safari is still crashing, the problem could be the website you're visiting. Many sites use a programming language called JavaScript to provide all kinds of features and animations. JavaScript is great, but when it's written badly, it can crash browsers. Try turning off JavaScript by visiting Settings > Safari > Advanced and moving the JavaScript slider to off/white.

Isolating the problem isn't the end here. You really need JavaScript to use modern websites, so I recommend turning it back on and not visiting the site that crashed (or disabling JavaScript before you visit it again).

Contact Apple

If everything nothing has worked and Safari is still crashing on your iPhone, your last option is to contact Apple to get technical support. Learn how to get tech support in this article.

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What to do if Safari keeps crashing

safari browser issues iphone

Does Safari keep crashing on your Mac, iPhone or iPad? Is Safari running so slowly on your Mac that you can’t use it properly? Is Safari just closing on your iPad without warning?

In this feature we’re going to look at what to do when Apple’s Safari web browser isn’t working properly.

There are a few reasons why Safari might be crashing:

There might be something going on in the background of the website you are visiting (or one you have opening another tab).

You might be running an older version of the software with an issue that has since been fixed.

A webpage might be using a plug-in, an extension or other software that has a problem.

Your Mac might be running low on memory or storage space.

There are a few other things that could be causing issues. We’ll look at each below and explain how you can fix, or avoid the problem.

See also: How to use the Safari web browser on the Mac and How to speed up Safari

The first thing to check is how many tabs you have open in Safari. Including any sites you might have ‘Pinned’ in Safari on your Mac.

If you are anything like us, you open new tabs in Safari (Command+T on the Mac, or + on iOS) without closing the one you have stopped using (after all you might need to return to it). Should content of one of these tabs continue to run in the background, then it might be causing an issue.

Each tab or Safari window takes up a little space in memory. Have too many tabs open and Safari starts fighting for resources with other apps, and it ends up running far more slowly than it should.

This is more likely to be a problem on the Mac than the iPad or iPhone, but it’s still worth following the advice below on an iOS device.

How to close multiple tabs in Safari on the Mac

  • Hold down the Option/Alt key and click on File.
  • Choose: Close Other Tab (if you don’t press Option/Alt you will only see Close This Tab.

Every page other than the one you are looking at will be closed.

Close multiple Safari windows on the Mac

If you tend to open many windows while you are using Safari:

  • Click on File
  • Close All Windows

How to close multiple tabs in Safari on iPad/iPhone

Multiple tabs open on your iPhone or iPad? While this shouldn’t cause issues in the same way it might on the Mac, because the tabs you aren’t using will be suspended (they can still be active on a Mac, playing video for example), you may still benefit from closing them all down (least of all because it gets very difficult to find the tab you opened yesterday if you still have tabs open from this time last year).

  • To close all your Tabs by tap and hold on the tab icon in the bottom right.
  • A sheet will open with the options: Close All [Number] Tabs, Close This Tab, New Private Tab, New Tab.
  • Tap on Close All [Number] Tabs.

Close tabs safari iphone

Check what’s responsible

Check what's responsible

You could also look to Activity Monitor to see if a particular site is being singled out for taking up a lot of resources.

  • Open Activity Monitor.
  • Click on Memory.
  • Sort by Memory to see what is using up the most of your RAM.
  • You can select that site in Activity Monitor and then click on the X to close that process.

The benefit of this method is that you can close the page that is causing the problem and keep other pages open.

Update software

Update software

Apple regularly updates Safari to address security concerns, so it may be that you are experiencing problems that have been corrected by an update (or problems caused by a software update).

You could start by checking what version of Safari you are running.

  • In the Safari menu on your Mac, click on Safari.
  • Click About Safari.
  • A box will pop up that states the version of Safari you are running.

However, your Mac should update Safari automatically whenever Apple releases an update to Safari, because Safari comes as part of macOS. So your version of Safari should be up-to-date as long as your MacOS is…

To check to see if there is an update to macOS you need to follow these steps:

If you are running Mojave:

  • Open System Preferences.
  • Click on Software Update.
  • Your Mac will check for updates before comfirming if your Mac is, or isn’t, up to date. If you need to run an update do so as this may fix any issues you are experiencing.

If you are running High Sierra or older:

  • Click on the Apple logo in the right corner of your Mac screen.
  • Choose Software Update.

It’s the same on an iOS device. The update to Safari will come as part of the operating system update.

To check if iOS needs to be updated:

  • Tap on Settings.
  • Software Update.

Note that sometimes it’s a software update that causes the issues you are experiencing.

For example, back in January 2016, many iOS and Mac users found that their Safari browser would crash every time they tried to tap the URL bar or open a new tab. The Safari app would close, forcing them to launch it again, only for the issue to reoccur.

The problem was reportedly caused by Apple’s Safari Suggestions, the feature that offers up automatically completed URLs as you type in the URL bar.

By the end of January 2016 Apple had apparently fixed the problem with an update, but it seems that for a few months that year Safari continued to be plagued by the issue on and off.

Clear website data and cache

Clear website data and cache

When you visit a web page in Safari it stores a copy of it in a cache. This copy enables it to load the web page faster next time you visit.

Sometimes the web will start to behave oddly if something goes wrong with the cache. Perhaps Facebook seems stuck on what it was displaying yesterday evening, for example.

The best way to fix this is to clear the cache.

How to clear Safari cache on a Mac

You can start by getting rid of all your website data, including your web browsing history.

  • Click Safari in the menu at the top of the screen.
  • Choose Clear History. In older versions of Safari this listed and Website Data as well, but in new versions Website Data is automatically cleared as well (unless you press Option/Alt in which case you see the option to keep Website history). 
  • This will actually clear data on all your devices that are logged on to the same iCloud account, so your Mac, iPad and iPhone can be done at the same time. Choose from the last hour, today, today and yesterday, and all history.
  • Make your choice (we recommend All History) and click on Clear History.

That clears your history, but if you want to clear your cache specifically, follow these steps:

  • Click on Safari > Preferences.
  • Click on Privacy.
  • Click on Manage Website Data.
  • Selecting the Privacy icon and clicking the ‘Manage Website Data…’ button.
  • You can delete all cookies and cache by clicking the Remove All button.

The problem with doing this is your Mac will ‘forget’ the autocomplete information you are probably used to it filling in, such as passwords and login details.

Another way to clear your cache is to use the Safari Developer menu to just clear the cache, leaving cookies and other info alone. We have more information about how to clear Safari cache here .

How to clear Safari cache on an iPhone/iPad

You can also clear your Safari cache on your iPhone of iPad. As with the Mac, we’ll start off by clearing your history and website data – which includes the cache. Here’s how to do that:

  • Find Safari (in the list with Passwords & Accounts at the top).
  • Scroll down to Clear Website and History data and tap on that.

That will clear all your history, cookies and other browsing data. Luckily it won’t change your AutoFill information.

It’s not possible to clear only the Safari cache on iPad or iPhone as you can on a Mac.

Remove Flash

Remove Flash

Flash is software used to play video and other interactive content. Many websites switched to HTML 5 some years back because it is less problematic. We think you’ll be happier if you get rid of Flash.

Here’s how to uninstall Flash Player .

If you need Flash for some reason – you may see a Missing Plug-In alert, make sure you have an up to date version and make sure you get it from Adobe . One of the favourite disguises of malware is as a Flash update.

Turn off extensions

Turn off extensions

Extensions (often called plug-ins on other browsers) provide additional functionality to Safari, but they can cause problems.

  • Choose Safari > Preferences > Extensions to see all the extensions on your system.
  • Deselect any extensions you don’t want to run, or even better, uninstall them.

Older versions of Safari had the option to turn off extensions. This setting is no longer available in Safari.

If Safari works better with all extensions turned off, you could go through your extensions one at a time to find out which one is causing problems. Use the check-box next to each extension and turn them all off. Then turn them on one at a time to see which one is problematic, and leave that one set Off until an update is provided.

There are dozens of extensions available for Safari. Read more about the new Extensions for Safari here. 

Turn off Virus scanners

Turn off Virus scanners

Virus scanners pay close attention to Safari, because it’s the Mac’s main portal to the internet. It should allow you to get on fine, but if you have a virus scanner try turning it off to see if that helps. If that helps try switching to a different virus program.

Use Reader mode

Use Reader mode

If you find Safari isn’t working for just one website, you could try viewing it in Reader mode.

  • Click on the icon that looks like a cluster lines on the left of the url/search bar.
  • This will open a Reader view of the webpage, removing some of the things that could be causing problems for you, such as adverts.

You can choose for that website to always divert to Reader view.

Just right click on the Reader icon and choose Use Reader Automatically on [website name].

We have more information about using Reader view here .

Delete preferences

Delete preferences

If you’ve tried everything else and Safari still doesn’t work you can delete the preferences from your Home/Library folder.

  • Quit Safari and choose File > Go To Folder in Finder.
  • Enter ~/Library/Safari/ into the Go To Folder Window (don’t miss the tilde ‘~’ at the start) and click Go. This opens your preferences folder.
  • Drag everything in this folder to Trash and restart Safari.

When you restart Safari it will recreate these files as if you have just performed a clean installation.

How to use the Safari web browser on the Mac

Use another browser

Use another browser

Alternatively, try using a different browser. Some websites, especially old sites, struggle with providing support for a variety of browsers. Read our article that evaluates the best Safari alternatives here: Best Mac Browsers and the same for iPhone .

Get more RAM or clear some space

Get more RAM or clear some space

It might not be Safari’s fault. If your Mac (or iOS device) is running out of storage space, or you are low on RAM it might be causing problems for any apps you are running.

You could look into making more space on your Mac – more info here .

Of you could try and free up some RAM . Or Install more RAM in your Mac .

We also have how to clear cache and free up RAM on an iPhone here.

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How to fix Safari not working on iPhone after iOS 17 update

Some users have reported that Safari doesn’t load websites or webpages after iOS 17 update. There could be many reasons for Safari not working on your iPhone after iOS 17 update. This is especially an issue when you rely heavily on Safari to browse the internet.

Fortunately, most iOS 17 Safari problems are minor and can be fixed within a few minutes without much technical knowledge. Just follow the steps below to fix Safari if it isn’t working properly on your iPhone after iOS 17 update.

Note: Information in this article applies to the iPhone 11 series, 12 series, 13, 14, and 15 series iPhones.

How to fix Safari not working on iPhone in iOS 17

1. update safari.

Before you do anything, make sure that Safari is up-to-date. It is possible that a software update may fix your problem. Safari is part of iOS and included with iOS. This means when you update iOS, Safari will also be updated. This further means that you need to update iOS to install the latest Safari updates. Here is how:

  • Go to Settings and tap on General .
  • Tap on Software Update and install any available updates.

2. Close Safari and then reopen it

One of the ways you can fix minor app glitches on iOS is by force-quitting problematic apps.

So, if Safari is still not working for you, then you should force-quit and reopen the app. Here’s how:

  • iPhone XR, 11, 12, 13, 14, or 15, go to your Home screen and swipe up from the bottom of the screen. If this is an iPhone SE (2nd or 3rd generation), double press the Home button.
  • This will reveal the app switcher which lists your most recently used apps.
  • Swipe left or right and find the Safari preview.
  • Swipe up on the Safari icon.
  • Then reopen Safari normally to see if your issue is resolved.

3. Internet connection issues?

It is possible that Safari is not working after iOS 17 update due to problems with internet connection. Lets first try to test that if you have a strong connection. Open the App Store app on your device, does the App Store app load without an issue? Then probably you have a connection. If not, you may try:

  • Turn on Airplane Mode and wait about 30 seconds and then turn it off (Settings > Airplane Mode).
  • Restart your modem and router by unplugging the power cord and wait about 1 minute and then plug them back in.
  • Try a different connection. If you are using a cellular connection, connect to a Wi-Fi network to see if your problem still occurs. If you are using a Wi-Fi connection, then try to connect to a Wi-Fi network.

4. Check for VPN and security software

Sometimes VPN can interfere with website loading on Safari. To disable VPN on your device, follow the steps below:

  • Open Settings , then tap on General .
  • Tap VPN & Device Management , then tap VPN .
  • Also, look at Settings > General > Profiles . If this option doesn’t exist, you don’t have any profiles installed. If you see something here, it may have been installed by the system administrator for your company, and you should talk to them.

5. Restart your iPhone

You hear it all the time—turn your device off and on again. While this may sound like a cliche fix, restarting your iPhone has been known to clear your usable memory, which can speed up Safari.

If Safari is frozen or just a blank white screen, restarting your iPhone can also fix these problems. Here’s how:

  • iPhone XR, 11, 12, 13, 14 and 15 : Press the side button and the volume up button until the Power Off slider appears. Slide it, then wait 30 seconds. Press the side button until the Apple logo appears.
  • iPhone SE(2nd or 3rd gen) : Press and hold the side button until the Power Off slider appears. Slide it, then wait 30 seconds. Press the side button until the Apple logo appears.

6. Turn off private relay

Private Relay works like a VPN and routes your Internet traffic through two separate relays to encrypt traffic and hide your IP address. If you have an iCloud Plus subscription, the setting is enabled by default. Private Relay can affect some websites. Here’s what to do:

  • Open Settings , then tap on your name at the top.
  • Tap on iCloud , then if Private Relay is on, tap on Private Relay .
  • Toggle the switch next to Private Relay to turn it off.
  • Select Turn Off Until Tomorrow . If you find that this is the problem, you may want to turn it off completely.

7. Disable extensions

Safari extensions are useful tools, but some of them, and ad blockers, in particular, might prevent Safari from working properly. If you are using extensions, disable them and see if that fixes your problem. Here’s how:

  • Open the Settings app.
  • Tap Safari .
  • Tap Extensions .
  • Turn off all of the extensions.

Now, force-quit Safari and open again. If Safari is now working, this means that one or more of your extensions are causing your problem. What you can do is to turn on extensions one by one until you find the problematic one. When you find it, you can update or delete the associated app to fix your problem. If Safari is not working still, you can now enable your extensions.

8. Clear out Safari data

Clearing Safari Website Data whis will remove history, cookies and other data. The history will be cleared from all of your devices signed into iCloud.

  • Open the Settings app on your iPhone and then go into Safari .
  • Tap Clear History and Website Data .
  • Choose your time frame. You can choose all history .
  • Tap Clear History .

9. Check that JavaScript is enabled

JavaScript is on by default on most iOS devices. However, if you’re having issues with Safari, it’s likely that JavaScript is off. Sometimes, one might turn JavsScript off as some websites might not support it.

If you’ve turned JavaScript off or want to check if it’s off and turn it back on, follow the steps below:

  • Open Settings and tap on Safari .
  • Scroll down and tap on Advanced .
  • If JavaScript is off, toggle the switch to turn it on.

10. Turn off Safari experimental features

The experimental features of Safari give you access to upcoming web tools, ideas about web element changes, new browser initiatives, behavior adjustments, and other under-test development features by the Apple development team.

Sometimes, you’ll find activating these features beneficial to enhance the web app experience on Safari. However, if you don’t possess a clear idea of which experimental features of Safari are beneficial, you shouldn’t toy with this section of the Safari web browser application. Here’s how to check and disable Safari experimental features on your iPhone:

  • Open Settings .
  • scroll down and tap Advanced .
  • Tap Experimental Features . And toggle off everything here. If this does not resolve your problem, you can turn them on again.

11. Reset Network Settings

You can Reset Network Settings if nothing else has fixed your iOS 17 Safari problems. Resetting network settings can solve a variety of connection problems, however, you will need to set up all of your Wi-Fi networks again. Copy down your Wi-Fi networks and their passwords, then Reset Network Settings by following the steps below:

  • Go to Settings , then tap General .
  • Tap Transfer or Reset iPhone , then Reset .
  • Tap Reset Network Settings , then follow onscreen instructions.

12. Contact Apple Support

If none of the above has solved your iOS 17 Safari issues, you may want to contact Apple Support for more help.

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7 Ways to Fix Safari Not Loading Images on iPhone

Darryl Dsouza

  • It can be a really frustrating experience if Safari stops loading images while you’re browsing the web on your iPhone.
  • The reason for this error ranges from slow internet connection to misconfigured settings.
  • In this guide, we’ve listed down basic as well as advanced troubleshooting methods to help fix Safari not loading images on iPhone.

Looking to clear documents and data from Safari on iPhone? Here's your solution.

The Safari browser is the default browser on all Apple devices. It facilitates several features within the ecosystem. However, like most other apps it is prone to run into errors. One such error that you might be facing right now, is Safari not loading images on your iPhone.

This guide will help you understand the probable reasons Safari is not loading images. Also, read along to learn the best methods to fix Safari not loading images on your iPhone.  

Sometimes, switching to another browser is the simplest way of solving these types of errors. For that, we suggest you give Opera One a try because it has excellent speed scores that will help you load webpages without facing any sort of issues and it’s also fully-featured for security and privacy so you don’t have to worry about compromising your online activity.

➡️ Get Opera One here

Why Is Safari Not Loading Images on My iPhone?

There can be multiple reasons for Safari not loading images on your iPhone. Let’s begin with issues pertaining to the internet. Firstly, if you do not have a stable internet connection or the DNS settings are misconfigured, Safari might not load images on your iPhone. Also, if images are not loading only on a single website, the error might be on the website’s end based on its code and configuration. 

Apart from this, it is possible that Safari is plagued with bugs and hence is not able to load images. Or, you might have mistakenly changed some Safari settings which is causing this error. Moreover, suppose you’ve restricted certain web content using the Content & Privacy Restrictions feature in Screen Time settings. In that case, it might be why images are not loading in the Safari browser.

Regardless of whatever is preventing Safari from loading images on your iPhone, read along to learn some basic tips to fix images not loading in Safari on your iPhone. 

General Tips to Fix Images Not Loading in Safari on iPhone

Before we get into some advanced troubleshooting methods, here are some general tips that can help you fix the images not loading on Safari. 

1. Ensure you have a stable internet connection. Switch between Cellular/Mobile Data and Wi-Fi and check if the images load properly. 

2. Disconnect your iPhone from VPN. 

3. Disable Low Data Mode on your iPhone.

To disable Low Data Mode for Wi-Fi, go to Settings > Wi-Fi > icon (information) beside the connected network > Disable the Low Data Mode toggle.  

To disable Low Data Mode for Cellular/Mobile Data, go to Settings > Cellular/Mobile Service > Cellular/Mobile Data Options > Data Mode > Select Standard or Allow More Data on 5G. 

4. Reset Network Settings. Head to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. 

5. Force quit and relaunch Safari. 

For most people, the above mentioned steps should help fix images not loading in Safari on your iPhone. However, if these methods do not bear any positive results, read along to learn some advanced methods to fix Safari not loading images on your iPhone. 

Advanced Methods to Fix Safari Not Loading Images on iPhone

1. disable advertisement blocking extensions.

There’s no doubt that ad-block extensions are extremely useful in decluttering a webpage and also help improve page load speeds. However, these extensions might interfere with Safari, consequently leading to images not loading on Mac. The best option is to disable these ad-block extensions and check if the images are loading on Safari. 

Time needed:  1 minute

Steps to disable Extensions in Safari Settings on iPhone.

Open Settings and tap Safari

In case images start loading after you disable the extension, you might have to get rid of that extension once and for all. However, if disabling doesn’t help, proceed to the next step below. 

2. Enable JavaScript in Safari Settings

Many websites use JavaScript to display images and other dynamic and interactive elements. There’s an option in Safari settings that allows you to disable JavaScript. Therefore, if you’ve accidentally turned off the JavaScript toggle in Safari settings it might be the reason for images not loading in Safari on your iPhone. Follow the steps below to enable JavaScript in Safari settings on iPhone. 

1. Open the Settings app on your iPhone and navigate to the Safari option.

2. Now, scroll down and tap the Advanced option. 

3. On the Advanced Settings screen, enable the JavaScript toggle. 

Enable JavaScript in Safari Settings to Fix Safari Not Loading Images

3. Clear Browsing History and Data

Whenever things malfunction in any browser, one of the go-to troubleshooting methods is to clear history and data. It is renowned for fixing issues and clearing temporary bugs. Moreover, if you haven’t cleared your browsing history in a long time, it might even affect Safari’s speed and performance. 

Here’s how to clear Safari Browsing History and Data on an iPhone. 

2. Scroll down and tap on the Clear History and Website Data option. 

3. On the next screen, select the All History option under the Clear Timeframe menu and tap the Clear History button. 

Clear Browsing History and Data to Fix Safari Not Loading Images

4. Remove Content Restrictions

The Screen Time feature on iPhone allows you to set daily time limits on Apps, and Downtime, and a newly introduced feature is Screen Distance . Moreover, Screen Time also lets you set Content and Privacy restrictions. If you have enabled this setting, it might be interfering with Safari and preventing it from loading images on your iPhone. We suggest you disable the Content Restrictions feature by following the steps mentioned below. 

1. Open the Settings app on your iPhone and tap the Screen Time option.

2. Navigate to the Content & Privacy Restrictions option. 

3. Here, disable the Content & Privacy Restrictions toggle.

Disable Content Restrictions to Fix Safari Not Loading Images

Now, head to Safari and refresh the webpage to check if the images on the are loading. 

5. Reset Experimental Features / WebKit Feature Flags 

Experimental Features or WebKit Feature Flags in Safari are meant for developers to test certain features. If you’ve made changes to these settings or have used any experimental features in the past few days, it might be causing the error. So, to ensure the smooth functioning of Safari, reset these settings by following the steps below. 

3. Tap the Feature Flags/ Experimental Features option located right at the bottom. 

4. On the next page – WebKit Feature Flags or Experimental WebKit Features – scroll down and tap the Reset All to Defaults option. 

 Reset Experimental Features _ WebKit Feature Flags to Fix Safari Not Loading Images

6. Update iOS to Fix Safari Not Loading Images on iPhone

Safari and a few other system apps on the iPhone cannot be manually updated from the App Store. These apps are automatically updated whenever you update iOS. So, if a bug prevents images from loading in Safari on Mac, you must update iOS to the latest version to update Safari. Widespread issues are always patched at the earliest. Follow these steps to update your iPhone to the latest iOS version. 

1. Open Settings on your iPhone and tap the General option.

2. Tap the Software Update option. 

3. On the next screen, tap the Download and Install option. It will only be visible if an update is available. 

Update to the latest version of iOS

7. Contact Apple Support to Fix Safari Not Loading Images on iPhone

If none of the above mentioned methods helped you fix Safari not loading images on your iPhone, it’s time to contact Apple Support . There’s a very low chance that even after following all the aforementioned steps, Safari is still not loading images. Regardless, if that’s the case, the only people who can help are at Apple Support or the Genius Bar at your nearest Apple Store. 

Enjoy Safari in All Its Glory

Images are a crucial part of browsing the web. No matter what you’re reading, images not loading or suddenly disappearing is not a pleasant experience. We hope the troubleshooting methods in this article were able to help fix Safari not loading images on your iPhone. If you have any doubts or are aware of any other methods that help fix this issue, please let us know in the comments below. 

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  • Darryl Dsouza

safari browser issues iphone

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Safari Not Working on iPhone iPad After iOS Update? Here’re Solutions

Your Safari is not working on your iPhone or iPad after updating to the newest iOS 16? Read this tutorial to get some tips to fix this problem. Also supports iOS 14/13/12.

Author Avatar

You know, Apple will release iOS 16 later this year. And the newly iOS 16 beta is available now, which brings bug fixes and new features. At the same time, the new update may bring new problems. In this post, we will talk about Safari problems that you may meet after updating to the new iOS, and offer some basic tips to fix “Safari not working” on iPhone iPad.

After updating iOS 15/14 in the past years, iOS users have ever reported some Safari issues in iOS 13 or iOS 12 , such as  Safari not loading Web pages,   Safari crashes often , Safari content blocker doesn’t working,  can’t reach the server and the Website interface is broken in Safari app on Apple phone.

Safari Not Working in iOS from Some Users on Twitter

Safari Not Working in iOS from Some Users on Twitter

Actually, the Safari problem is one of the common iOS problems. You’ll know this if you are one of the iOS device users who have been using the iPhone or iPad for years. Surely, to fix this iPhone web browser not working issue, there are some basic tips every iOS user could have a try. Now let’s check them.

You can also read the guide on  How to Fix Safari Cannot Find Server on iPhone >

1. Disabling Safari Suggestions

First, we’d like to introduce one of the most effective methods. By disabling Safari Suggestions, it would  stop the app from crashing to the home screen. Go to the Settings app on your iOS device, tap Safari and find the Safari Suggestions, and toggle off the “Safari Suggestions” switch. To turn off Safari Suggestions on your Mac, you just need to find in Safari -> Preferences -> Search. 

2. Change A Different Network

If your safari goes blank or accidentally crashes on your iPhone iPad or iPod touch after an iOS update, you can try to change a different network and try again. Make sure that your device is well connected to the Internet, no matter Wi-Fi or Cellular Network. If you are using Wi-Fi, check if your router is connected to the Internet and DNS settings are correct.

3. Reset Network Settings

Sometimes the Safari problem may be caused by incorrect network settings. Therefore, you can try to fix your Safari issue by resetting all Network settings to default. To reset network settings, just go to Settings > General > Reset > Reset Network Settings . Notice that this method will remove all Wi-Fi login info. Therefore, after you reset the Network settings, you have to re-enter the password to connect to Wi-Fi.

4. Clear Safari History & Website Data

If you want to fix your slow Safari and improve its performance in iOS 12, iOS 13, iOS 14 or iOS 15 cleaning out the cache, cookies, and history may be helpful. To remove all history and website data, just go to Settings > Safari > Clear History and Website Data . But notice that you will lose all browsing history, login data, theme selection, preferences, and other customized.

Don’t Miss: How to Clean Only Safari Cached Files on iPhone

5. Restart Your iOS Device

If it has been a long time since you last restarted your iOS device, you can try a full power off on your iPhone, iPad, or iPod touch to fix your iOS Safari problem. In this way, all processes on your device will be closed and the iOS memory will be completely released, which is helpful to let your iPhone Safari work normally.

6. Try AnyFix – iOS System Repair Tool

AnyFix – iOS System Recovery  is able to fix 130+ iPhone issues as well as 200+ iTunes problems. It covers iPhone problems such as  iPhone being stuck on the Apple logo ,  iPhone keeps restarting , iPhone won’t turn on , etc. So if the above methods do not work,  you can have a try on AnyFix – iOS system recovery. When your iPhone or iTunes meets any problems you can also quickly analyze and fix them with this tool. Now,  download AnyFix on your computer to try fixing the Safari not working issue on iPhone/iPad.

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 1. Open it and connect with your iPhone. Choose System Repair.

Tap on System Repair

Tap on System Repair

Step 2. Choose iPhone Problems to Continue > Select a repair mode like Standard Repair > Start Download a Firmware > AnyFix will start to repair your iPhone issues.

Choose iPhone Problems and Start Now

Choose iPhone Problems and Start Now

Share the solutions on Twitter to help more people fix this iPhone Safari issue, or share your opinion on this topic.

The Bottom Line

The basic tips we list above may not be helpful for fixing your “Safari Not Working”. Sometimes you have to wait for the next iOS updates to fix your issues and bugs. With AnyFix – iOS System Recovery, you can also easily downgrade or upgrade to the iOS version you want.

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Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues.

Product-related questions? Contact Our Support Team to Get Quick Solution >

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Stybbsy747

Safari on Macbook and iphone not enabling NatWest Mastercard ID check

Whenever I use Safari to complete a purchase on my Macbook or iPhone and a NatWest Mastercard ID check is needed, the pop-up window does not load.

I have enabled pop-ups for the websites concerned, I have unchecked the block content box.... but still it does not work.

I have to make purchases on my Macbook and iPhone using a Chrome browser as a result. Seems nuts 🥜

Does anyone else have this issue or worked out how on earth to make Safari work?

Safari Version 17.5 (19618.2.12.11.6)

MacBook Pro 16″, macOS 14.5

Posted on May 20, 2024 9:37 AM

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Keith Bradnam

May 26, 2024 12:33 AM in response to Stybbsy747

I have this problem when using Safari on my iPad. It feels like this only started happening recently. I’ve tried disabling various browser extensions but that hasn’t made a difference. I’m also having to use a different browser (DuckDuckGo) to make this work.

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  • Reset iPhone settings
  • Restore all content from a backup
  • Restore purchased and deleted items
  • Sell, give away, or trade in your iPhone
  • Erase iPhone
  • Install or remove configuration profiles
  • Important safety information
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  • Unauthorized modification of iOS

Browse the web using Safari on iPhone

safari browser issues iphone

View websites with Safari

You can easily navigate a webpage with a few taps.

Get back to the top: Double-tap the top edge of the screen to quickly return to the top of a long page.

See more of the page: Turn iPhone to landscape orientation.

Refresh the page: Pull down from the top of the page.

the Share button

Preview website links

Touch and hold a link in Safari to see a preview of the link without opening the page. To open the link, tap the preview, or choose Open.

To close the preview and stay on the current page, tap anywhere outside the preview.

A preview of the destination URL followed by a list of possible actions: Open, Open in New Tab, Open in Tab Group, Download Linked File, Add to Reading List, and Copy Link.

Translate a webpage or image

When you view a webpage or image that’s in another language, you can use Safari to translate the text (not available in all languages or regions).

the Page Settings button

Add Safari back to your Home Screen

If you don’t see Safari on your Home Screen, you can find it in App Library and add it back.

On the Home Screen, swipe left until you see the App Library.

Enter “Safari” in the search field.

the Safari app icon

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Apple Releases Safari Technology Preview 195 With Bug Fixes and Performance Improvements

Apple today released a new update for Safari Technology Preview , the experimental browser Apple first introduced in March 2016. Apple designed the ‌Safari Technology Preview‌ to test features that may be introduced into future release versions of Safari.

Safari Technology Preview Feature

The current ‌Safari Technology Preview‌ release is compatible with machines running macOS Ventura and macOS Sonoma , the latest version of macOS that Apple released in September 2023.

The ‌Safari Technology Preview‌ update is available through the Software Update mechanism in System Preferences or System Settings to anyone who has downloaded the browser . Full release notes for the update are available on the Safari Technology Preview website .

Apple's aim with ‌Safari Technology Preview‌ is to gather feedback from developers and users on its browser development process. ‌Safari Technology Preview‌ can run side-by-side with the existing Safari browser and while designed for developers, it does not require a developer account to download.

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How To Manually Close All Safari Tabs On iPhone

A ny active online content consumer can attest that browser tab management can get a bit overwhelming sometimes. It's a bit easier to keep track of all your open webpages on a computer web browser because you can see at a glance how many links you have open and can close a few when the number is getting out of hand — when you can no longer read the title on the webpage tabs, that's usually a good sign for browser tab cleanup. On a mobile browser, though, you're more likely to forget about a link you clicked because you can only view one webpage at a time on your screen.

If you own an iPhone and use Safari for all your mobile browsing needs, you can check the status of your metaphoric webpage graveyard by launching the Safari app and tapping the Tabs view, signified by the two-square icon on the bottom navigation bar. If you haven't closed out a browser page in a while, the number of tabs you have open will likely be high. Unless you've rigged your iPhone to automatically close Safari tabs after a certain amount of time has passed, you might find yourself stressed out by the task of manually hitting "x" on several webpage tiles. If that's something you don't feel like doing, there may be another solution you can consider.

Read more: How To Speed Up The Internet Connection On Your Android Phone

How to Clear Your Browser’s Cache, and Why You Should

Digital generated image of UI frame filled with multicolored geometric spheres.

Every web browser has what's called a cache: a temporary storage space for web pages that syncs online content to your computer or mobile device. This syncing is designed to help websites load up faster and put less strain on your internet bandwidth.

It's a good idea, and it works well most of the time, which is why every browser does it. However, it can cause problems. By its very nature, cached content can fall out of date. Browsers will try to ensure this doesn't happen, but it can, and that might mean you're looking at information, links, and images that are no longer accurate or relevant.

What's more, discrepancies between cached content and what's actually on the internet can also cause all kinds of weird bugs, like pages not loading properly or web apps not functioning.

Cached content can also represent a security vulnerability. Data stored on your computer about the websites you've visited can tell a story of your online activity—and while it would require physical access to your computer and a skilled hacker to find it, it's a possibility.

For all these reasons, you might want to regularly clear out cached pages. Clearing the cache effectively resets the browser's relationship to the webpage, and it can often fix problems with a site.

Note that cached files are different than cookies . Cookies are bits of information saved by websites that tell them details about who you are and where you're located—so you don't have to log in every time you visit Gmail, for example. The cache holds different information, like images and page furniture.

There are reasons to clear your browser's cookies too, but we're going to focus on the cache here. This is how to do the job no matter what browser you're using.

Google Chrome

Screenshot of Chrome

Clearing the cache in Google Chrome.

In Chrome on the desktop, click the three dots (top right), then Settings . Open up the Privacy and security tab, click Clear browsing data , and then select Cached images and files under the Basic tab.

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The drop-down menu up at the top lets you choose the time range for the cache clear out—anything from the last hour to all time. (You'll be shown how much data is in the cache in each case.) When you're ready, click Clear data to confirm the action.

It's a similar process if you're using Chrome for Android or iOS. Tap the three dots (top right on Android, bottom right on iOS), then Settings and Privacy and security . Choose Clear browsing data to find the Cached images and files option.

Mozilla Firefox

Screenshot of Firefox

Emptying the cache in Firefox takes a couple of clicks.

Over on Firefox for the desktop, click the menu button (three horizontal lines, top right), then choose Settings . The options you need can be found on the Privacy & Security tab by clicking on Clear Data .

The next tab shows you how much data is stored in the cache, which here is referred to as Cached Web Content . Make sure this checkbox is selected, then click Clear to wipe everything currently in the cache.

With Firefox on mobile, the menu button is the three dots up in the top right corner (Android) or the three lines in the bottom right corner (iOS). Tap this button and Settings , then Delete browsing data (Android) or Data Management (iOS) to clear the cache.

Microsoft Edge

Screenshot of Edge

Edge will tell you how much data is in the cache.

If Edge is your browser of choice, on the desktop you click the three dots (top right), then Settings , and then open up the Privacy, search, and services tab. Click Choose what to clear next to Clear browsing data now .

Make sure the option for Cached images and files is checked on the next dialog, and choose the time range you want covered in the drop-down menu (from Last hour to All time ). Click Clear now to confirm and empty the cache.

If you're using Edge on Android or iOS, tap the three horizontal lines in the bottom right corner, then Settings , then Privacy and security , and Clear browsing data . You'll see the Cached images and files checkbox on the next screen.

Apple Safari

Screenshot of Safari

Safari deals with the cache and cookies together.

When it comes to Safari on macOS, you don't get quite as much control: Cached data and cookies are combined together in one pile, so you have to clear both or neither. Pick Settings from the Safari menu, open the Privacy tab, and click Manage Website Data .

All of the sites that have stored data on your computer are listed, together with the type of data—cache, cookies, or both. Select a website and click Remove to delete the data for that website; to wipe all local data from all websites, click Remove All .

For Safari on iOS and iPadOS, open the main Settings screen, then tap Safari , Advanced , and Website Data . Tap Remove All Website Data to erase everything, or choose Edit then tap the red delete button next to a site to wipe the cookies and cache for that specific site.

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IMAGES

  1. How to Fix Safari Issues on iPhone after iOS 17 Update

    safari browser issues iphone

  2. How to Reinstall the Safari browser on the iPhone?

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  3. How to fix Safari browser issues on iPhone

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  4. How to fix Safari Internet Not Working On iPhone or iPad iOS 16 Safari

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  5. Reset Safari Browser On iPhone & iPad ( How To Reset Safari Browser on iPhone in iOS 13 & 14 )

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  6. How to Use Safari in iOS 15

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  4. How to Create New Profile for Safari Browser in iOS 17 on iPhone

  5. Change Safari Browser Language on iPhone

  6. How to fix safari browser slow working in I phone or I pad |I phone setting|

COMMENTS

  1. If Safari isn't loading websites or quits on your iPhone, iPad, or iPod

    Go to Settings > Safari. Tap Clear History and Website Data. Tap Clear History to confirm. Turn on JavaScript. Turn on JavaScript if it's not already on. Go to Settings > Safari > Advanced. Turn on JavaScript. Get more help. If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on.

  2. Safari Not Working on Your iPhone? Here's How to Fix It

    This will reset Safari. To shut down your phone, press and hold the sleep/wake button until a slider appears. Slide to the right to power off your phone. For iPhone X and above, press and hold the side button and one of the volume buttons until the slider appears. Then slide it to the right to power off your phone.

  3. 10 Ways to Fix Safari Not Working on an iPhone

    7. Reset Your Network Settings. If you've had issues with your network before, like not getting service or pages timing out, resetting your Network Settings could help. To reset the Network Settings on your iPhone or iPad, head to Settings > General > Transfer or Reset iPhone (iPad) > Reset > Reset Network Settings.

  4. Safari Not Working on iPhone? Here's How to Fix It

    Open the Settings app, and tap Cellular. Scroll down and find Safari. If the toggle is gray, that means cellular data is disabled for Safari. Tap it so that it turns green to turn it on. Once you've confirmed that cellular data is enabled for Safari, try opening a web page to see if the issue has been resolved.

  5. Top 12 Ways to Fix Safari Not Working on iPhone and iPad

    Here's how you can turn off Safari Search Suggestions on iPhone or iPad. Step 1: Open the Settings app and open Safari. Step 2: Toggle off 'Search Engine Suggestions'. That is how you can ...

  6. Top 12 Fixes for Safari Not Loading Pages on iPhone and iPad

    To do so, follow these steps: Step 1: Open Settings on your iPhone/iPad. Go to Safari. Step 2: Scroll down and tap on Advanced. Step 3: Tap on Website data. Scroll down and hit Remove all website ...

  7. Safari Freezing on iPhone? Here Are 8 Fixes That Work

    Safari is Apple's default browser and many of us prefer using Safari due to the features it offers. Sadly, several users are encountering issues with Safari freezing on iOS 17.

  8. Safari

    Support app. Get personalized access to solutions for your Apple products. Download the Apple Support app. Learn more about all the topics, resources, and contact options you need to download, update and manage your Safari settings.

  9. Safari Not Working On iPhone? Here's The Fix.

    If your iPhone doesn't have a Home button, swipe up from the bottom to the center of the screen. Hold your finger in the center of the screen until the app switcher opens. Then, swipe Safari up and off the top of the screen. You'll know Safari is closed when it no longer appears in the app switcher. Open Safari again to see if it's ...

  10. How to Solve Safari Crashes on the iPhone

    A handful of tweaks may keep Safari from crashing on your iPhone. Restart the iPhone. Check Settings > General to see if an update is available. If it is, install it. Other tips to try include: Clear the Safari history and website data, disable AutoFill, disable iCloud Safari syncing. Turn off JavaScript.

  11. How To Fix Safari Issues on iOS 15

    With iOS 15, Apple is giving a complete redesign to the Safari app on iPhones with most changes coming as a means to improve privacy and one-handed usage. The new additions include a new Start Page, a new Floating Bar at the bottom, Tab Groups, a new Tab Switcher view, web extensions, and more.However, some users are facing issues with the Safari app on iOS 15 as you might have come to expect ...

  12. What To Do If Safari Keeps Crashing On iPad, iPhone Or Mac

    Quit Safari and choose File > Go To Folder in Finder. Enter ~/Library/Safari/ into the Go To Folder Window (don't miss the tilde '~' at the start) and click Go. This opens your preferences ...

  13. How to fix Safari not working on iPhone after iOS 17 update

    Go to Settings and tap on General. Tap on Software Update and install any available updates. 2. Close Safari and then reopen it. One of the ways you can fix minor app glitches on iOS is by force-quitting problematic apps. So, if Safari is still not working for you, then you should force-quit and reopen the app.

  14. Safari not working after IOS-17 update on…

    After the software update and data/app transfer from the iPhone SE, the XR phone seems to work fine except for Safari. Each time I select the Safari app, a white screen will appear for several seconds and then the phone will revert back to the Home Screen. I am currently using the Google Chrome browser without issue.

  15. 7 Ways to Fix Safari Not Loading Images on iPhone

    Steps to disable Extensions in Safari Settings on iPhone. Open the Settings app on your iPhone, scroll down, and tap the Safari option. Tap the Extension option located under the General menu. Now ...

  16. Why Is My Safari Browser So Slow or Crashing On iPad or iPhone

    Make sure that the Safari app is closed. Open the Settings app on your iPhone or iPad. Scroll down and tap Safari. Tap the Clear History and Website Data button. Under the Clear Timeframe section, tap All History. Under Additional Options, tap the toggle next to Close All Tabs. Tap the Clear History button. Swipe all the way to the bottom and ...

  17. Safari Not Working? How to Troubleshoot Your Problems

    Open Safari: Start by launching the Safari browser on your Mac.; Access Preferences: In the menu bar at the top of the screen, click "Safari" and then select "Settings" from the dropdown menu.; Go to the Advanced Tab: In the Preferences window, navigate to the "Advanced" tab.; Enable the Develop Menu: At the bottom of the Advanced tab, check the box next to "Show Develop menu in ...

  18. Top 10 iPhone Safari Problems and Solutions 2023

    Safari is the default browser for iOS devices. It keeps getting faster and better to use. It allows you to browse any web page, add bookmarks, view copied link and buy any goods or services. However, some people also encountered some problems when using the browser, such as iPhone safari not working, not connecting to Wi-Fi or responding. In ...

  19. If Safari isn't loading websites or quits on your iPhone, iPad or iPod

    Go to Settings > Safari. Tap Clear History and Website Data. Tap Clear History to confirm. Turn on JavaScript. Turn on JavaScript if it's not already on. Go to Settings > Safari > Advanced. Turn on JavaScript. Get more help. If the issue continues and only affects a certain website or web page, check if you have Private Relay turned on.

  20. [iOS 16] Safari Crashing or Not Working after iOS Update

    Step 2. Choose iPhone Problems to Continue > Select a repair mode like Standard Repair > Start Download a Firmware > AnyFix will start to repair your iPhone issues. Choose iPhone Problems and Start Now. Share the solutions on Twitter to help more people fix this iPhone Safari issue, or share your opinion on this topic.

  21. How to Fix If Safari Not Loading or Not Working on iPhone 15 and 15 Pro

    Drag the slider to power off your iPhone. Press and hold the side button until you see the Apple logo on your screen. After restarting your iPhone, connect it to the internet and launch the Safari browser to check if everything is fine. 2. Check Your Internet Connection.

  22. Safari on Macbook and iphone not enabling…

    It feels like this only started happening recently. I've tried disabling various browser extensions but that hasn't made a difference. I'm also having to use a different browser (DuckDuckGo) to make this work. Safari on Macbook and iphone not enabling NatWest Mastercard ID check. .

  23. This iPhone Setting Will Make It Easy To Switch Between Pages On Safari

    Here's how you can make modifications to how Safari looks like on your iPhone: Launch the Settings app. Scroll down and go to Safari. Under the Tabs section, select Single Tab to place the address ...

  24. Browse the web using Safari on iPhone

    If you don't see Safari on your Home Screen, you can find it in App Library and add it back. On the Home Screen, swipe left until you see the App Library. Enter "Safari" in the search field. Press and hold , then tap Add to Home Screen. See also Search for websites Change the layout in Safari Clear your cache.

  25. How to clear the cache on your iPhone (and why you should)

    How to clear cache on iPhone. What you'll need: Everything you need to clear your browser cache is within the iPhone's settings app or the Safari app, so grab your iPhone to get started. Keep in ...

  26. Browser Issues: Basic Troubleshooting

    Step 1: Start with some quick fixes. Here are some easy ideas that can potentially solve a browser problem. Check the browser's compatibility. Problem: Mobile app links may open in a browser or vice versa. Solution: If your phone opens the assessment in a non-supported browser like the Samsung browser, manually copy the link from the email and paste it into a supported browser.

  27. Apple Releases Safari Technology Preview 195 With Bug Fixes and

    Apple designed the ‌Safari Technology Preview‌ to test features that may be introduced into future release versions of Safari. ‌Safari Technology Preview‌ 195 includes fixes and updates ...

  28. How To Manually Close All Safari Tabs On iPhone

    On the bottom navigation bar, long-press on the Tabs switcher icon to pull up the menu. Select "Close All [X] Tabs." Finalize the action by hitting "Close All [X] Tabs" again on the confirmation ...

  29. How to check for viruses on iPhone: A 2024 guide

    1. Check for unfamiliar apps. When checking your iPhone for viruses, first check for unfamiliar apps. If you see an unfamiliar app you don't remember downloading onto your iPhone, delete it immediately, because it could contain a virus. You can check if the app is an officially sanctioned iOS-compatible app by checking Apple's App Store.

  30. How to Clear Your Browser's Cache, and Why You Should

    All of the sites that have stored data on your computer are listed, together with the type of data—cache, cookies, or both. Select a website and click Remove to delete the data for that website ...