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Welcome to the SMS International Shore Operations careers website. This is where lasting relationships emerge! At SMS, we need outstanding talents like you to help us create extraordinary experience around the world. Join our team, and we will show you the visionary spirit and strong values that have made us grow over a century!

SMS careers are filled with opportunities to progress and develop, both personally and professionally!

SMS International Shore Operations US, Inc.

Welcome to the SMS Family!

My name is Sam and I am pleased you are looking to start a new chapter of your life with SMS International Shore Operations!

At SMS, long lasting relationships, personal growth and strong values are some of the components of what makes us proud of our family business. We will work hard and countlessly to prepare you for a better future. I, for one, started as an airport representative and built my experience from the ground up. It would have never happened if not for the amazing SMS management that led me along the way. This could be your story tomorrow! I give you my word that you will never experience the same day twice, but the experience you receive will be something nobody will ever be able to take away.

As my grandfather used to say, “What could be better than making memorable experiences for others?”

Looking forward to welcoming you onboard in the near future!

Guest Port Services

Pier Agent & Management Openings

Guest Airport Services

Airport Agent & Management Openings

Management Openings

This is a perfect part-time position for professionals looking for supplemental income, retirees, college students, work at home parents/grandparents, or anyone else looking for a low-stress enjoyable job which also allows for potential career growth, cruising benefits and job security while positively impacting the overall vacation experience for all guests. This is a fast paced, high energy position requiring a enthusiastic, efficient and professional image. Agents working for SMS International Shore Operations US, Inc., direct and assist cruise guests in all aspects of shore-side operations as assigned. This position may include, but is not limited to meeting and greeting guests, computerized pier check-in along with assisting airport and hotel guest with transfers to and from the port. SMS offers flexible scheduling with hours ranging from 5:00am to 4:00pm or until ships departure; including weekdays, weekends and holidays.

• Meet and greet guests cordially, responding to their inquiries in a knowledgeable and pleasant manner as well as assisting and directing debarkation and embarkation of guest;

• Escort guests requiring additional assistance throughout the terminal during embarkation and debarkation;

• Process check-in of guests electronically. Reviewing guest travel documents to meet government travel requirements and input the information accurately into computer systems;

• Follow instructions and observe all company policies and procedures;

• Must be reliable and able to commit to the schedule as assigned.

• High School Diploma or General Educational Development (GED) certificate;

• Well groomed with a friendly and outgoing demeanor;

• Prior customer service/hospitality experience and dealing with the public a plus;

• Must have a great sense of responsibility, be dependable, have a strong command of the English language (bilingual a plus), excellent interpersonal with written and verbal communication skills with all level of guests, management, and fellow employees;

• Must be able to stand and/or walk for long periods of time often entire shift (4-8 hours);

• Must be able to lift up to 25 pounds, push/pull items, and assist guests in wheelchairs.

Join our team as a Part-Time Agent at the Airport. Please click here to apply , it will take you less than 10 minutes to complete our application, which will help us better qualify your candidacy. If you are being considered for this position, you will hear back from our Human Resources department.

This is a fast-paced high energy part-time position requiring a positive, efficient and professional image. Agents will work at the airport, directly with the public and are responsible for providing service for arriving and departing cruise guests. Agents working for SMS International Shore Operations US, Inc., direct and assist cruise guests in all aspects of airport operations such as meet & greet, escort, transportation coordination services, etc. as assigned. SMS offers flexible scheduling including weekdays, weekends and holidays.

• Carry and display the approved signage at shoulder height to ensure proper visibility;

• Volunteer assistance and circulates in the luggage carousel area, remaining accessible and approachable;

• Verify guests with transfers and consults manifest as needed;

• Pro-actively and efficiently arrange transportation; document transactions accurately and complete all required procedures as per set standards;

• Perform luggage sweep of all airline carousels at the end of each day and immediately report any leftover luggage to the supervisor and airline representative; assist with expediting luggage, as needed.

• Must be able to stand and/or walk for long periods of time, often entire shift;

• Good communication skills and crowd control abilities to guide large groups and control lines;

• Ability to work effectively in a multi-tasked, fast-paced environment in front of large groups.

• Ensure that all set staffing levels and man-hours are being met and work with senior management to suggest adjustments for each cruise turnaround as needed;

• Ensure that the entire team continuously works to improve guest experience and demonstrate customer service principals;

• Lead and assist with the training of all new Guest Port Services management in the areas of operational strategies, guest complaints, guest resolutions, personnel issues, inventory control, policies and procedures, etc.;

• Follows through in a timely manner with employee disciplinary action and corrective counseling, and reports any deficiencies or issues to direct manager;

• Review all employee performance evaluations with each corresponding supervisor and present to Human Resources for formal annual review;

• Liaison with pier personnel, respective internal departments and vendors to address and resolve issues and complaints related, but not limited to, ground operation, transportation, hotels, airport , etc.;

• Maintain and build strong relationships with all service providers, outside entities and management team by implementing communication strategies that promote open, honest and effective dialogue;

• Identifies opportunities for re-engineering and helps to implement solutions that improve systems and procedural guidelines that increase the productivity and efficiency of all corresponding service areas and programs;

• Work closely with management to develop and maintain service levels and operational requirements that outline and support department procedures and set standards of Guest Port Services;

• Report to senior management all current operations status through regular real-time communication and by issuing periodic reports;

• Ensure there is seamless communication between airport, port, port agency and ship operations, especially in cases which effect the ship’s departure time.

• Clear ownership of issues and accountability for results and decisions;

• The ability to work effectively in a multi-tasked, fast-paced environment, under tight deadlines; and be able to analyze and offer creative solutions to resolve issues independently;

• Timely and responsive follow up with internal and external customers (24hr turnaround);

• Detail-oriented and accurate;

• Excellent organizational skills and ability to prioritize workload and meet deadlines;

• Excellent communication skills, including listening, written and verbal skills;

• Lead by example/“walk the talk”;

• Excellent ability to adapt and influence the perspective of direct teams;

• Honest, receptive and sensitive style when communicating;

• Promote and maintain confidentiality;

• Respect and fairness for all team members;

• Positive attitude that motivates and promotes team building;

• Approachable and forthcoming;

• Committed to the development of others and their career path;

• Foster open door policy and expects the same of all team members;

• Accessibility after hours and days off;

• Strong leadership and problem-solving skills.

• Bachelor’s degree in Business Management or equivalent experience;

• 2+ years of management experience;

• Experience with computerized operating systems; proficiency in Microsoft Office (Word, Excel, and Outlook);

• Well-groomed, with a friendly and outgoing demeanor;

• Must have great customer service skills, strong command of the English language (bilingual a plus), excellent interpersonal with written and verbal communication skills with all level of guests, management, and fellow employees.

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Meet Jelena, our Cellarmaster, and March, our extraordinary Sommelier, as they share their remarkable journeys and profound dedication to our team.

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Embark on a journey with Celebrity Cruises and meet our exceptional team members who bring culinary excellence to the high seas. Konstantinos, our visionary executive chef; Ornella, our dedicated assistant pastry chef; and Atziri, our executive chef pastry & bakery on Celebrity Cruises, as they share, showcase the passion and dedication that define our cruise experience.

Work with our amazing culinary team!

Thinking about joining Royal Caribbean? Watch this video to hear Executive Sous Chef Omar and CDP3 Pastry Cook Manisha share why they love working with us. Join our growing family at careers.royalcaribbeangroup.com. #IAMRCG #PropelledbyPeople

Ready to embark on this exciting journey? Join our ever-growing family today at careers.royalcaribbeangroup.com.

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Roberta, Bartender on Royal Caribbean International’s Wonder of the Seas, shares a few highlights of her job. Thank you for your hard work, Roberta! You’re an amazing teammate.

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Experience the essence of what makes Celebrity Cruises an exceptional workplace in this captivating video. Join Melanie, our Deputy Chief Security Officer, as she shares her personal journey and unwavering passion for being a part of our team. Join our growing family today. Discover more at careers.royalcaribbeangroup.com. #IAMRCG #PropelledbyPeople

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Experience the passion and enthusiasm of our team firsthand by watching this video. Listen to Waiter Jizelle and Restaurant Attendant Aleena as they reveal what makes working with us so special. Ready to embark on this journey with us? Join our expanding family today at careers.royalcaribbeangroup.com. #IAMRCG #PropelledbyPeople

Step aboard and become a vital part of our esteemed marine engineering team!

Curious about life aboard our Celebrity Cruises crew? Get an inside look from our dedicated engineers who’ve shared some captivating highlights of their job. Embark on your journey with our expanding family today at careers.royalcaribbeangroup.com. #IAMRCG #PropelledbyPeople

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• CruiseMapper
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• Alaska Cruise Ports

Vancouver (BC Canada)

Cruise port schedule, live map, terminals, news.

Region Alaska

Local Time 2024-06-05 09:08

Port Vancouver cruise ship schedule shows timetable calendars of all arrival and departure dates by month. The port's schedule lists all ships (in links) with cruises going to or leaving from Vancouver, BC Canada. To see the full itineraries (ports of call dates and arrival / departure times) and their lowest rates – just follow the corresponding ship-link.

Port Vancouver is Canada's "Alaskan" cruise port and homeport for Alaska-based liners during summer. The port handles annually between 240-270 cruise ship calls and over 1 million passengers through Canada Place cruise terminal. Port's total annual economic impact is ~USD 1,6 billion.

As the number and sizes of cruise liners to Vancouver constantly increase, the port is more and more often ranked as congested. The average passenger capacity of the vessels increased by 138% (up to 3100 pax) and the average LOA length increased by 50%, (up to 300 m / 985 ft). However, Canada Place Terminal's capacity is limited as the facility was built for older design ships.

Port Vancouver

Vancouver's cruise shipping business generates nearly US$3 million by each visiting vessel (at Canada Place), nearly 7000 Canadian jobs, ~US$300 million in wages, ~US$840 million to Canada's GDP. As cargo port, Vancouver BC is ranked North America's 3rd largest - after South Louisiana (along Mississippi River) and Houston TX . It serves shipping lines connecting Canada with 170+ countries. Port's annual trade volume is estimated at ~USD 200 billion. It sustains a total of 115,300 Canadian jobs, and generates US$7 billion in wages and US$12 billion in GDP.

The Port Authority company Vancouver Fraser manages the federal seaport lands in and around the city. Vancouver is Canada’s largest cruise port and main homeport for Alaskan cruises. The port has 28 marine terminals serving Ro-Ro ships (car carriers), break-bulk and bulk carriers, container ships and cruise vessels.

• In 2019, BC Government, Vancouver Fraser Port Authority and FortisBC (natural gas and electricity provider) signed a deal to establish Westcoast Canada's first STS LNG (ship-to-ship LNG ) marine bunkering. The new service is for ocean-going and large-sized vessels, including BC Ferries ships .
• The project includes a 5-year construction period for building the needed infrastructure. The project's economic contribution was estimated at CAD 1,8 billion (to BC's GDP/during the construction) and an annual impact of CAD 930 million.
• State's LNG bunkering business was inaugurated in 2017. Currently, 5x Ro-Pax ships (BC Ferries) and two cargo ferries (Seaspan) are truck-fuelled with LNG by FortisBC. By the new project, large vessels are LNG-fuelled via barge, being filled up at a jetty on Fraser River (Tilbury Island).

Port's cruising season is May through late-September / early-October. Since 2008, the seaport voluntary purchases renewable / wind energy. At Canada Place terminal, port's cruise business generates (direct economic activity) an average of USD 3 million per visiting vessel. Ship types vary from large and mainstream to top-luxury and small expedition vessels. Inaugurated in 2009, Canada Place terminal's shore-to-ship power capabilities reduce significantly the amount of greenhouse gas emissions generated by visiting vessels. The new technology allows docked cruise ships to shut down completely their diesel engines and connect to BC Hydro’s electrical grid for all the needed onboard electrical power while berthed. The volume of reduced emissions per year is over 2200 tons. Approx 40% of all cruise vessels visiting the port are shorepower enabled. As incentives for using shorepower, the port offers 50% reduction in harbour dues.

In 2010, the port was visited by around 600,000 cruise ship tourists. In 2014 was closed the Ballantyne Pier terminal. Since then, Canada Place is city's only remaining cruise ship terminal.

In 2015, the cruise port handled a total of 228 ship visits (32 different vessels) and over 800,000 passengers. During season 2015, Princess Cruises introduced new roundtrip Vancouver itineraries to Hawaii and US West Coast (California) on Ruby Princess . Port's 2016 statistics included directly generated nearly 7,000 jobs (country-wide), USD 300 million in paid wages and USD 840 million to Canada's GDP.

On May 20, 2017, the cruise port reported a record day with 3 ship calls ( Emerald Princess , Star Princess , ms Nieuw Amsterdam ) and a total of 15,800 cruise tourists. Vancouver police units were assigned to direct traffic. The port authority warned of transportation delays. The record day resulted in hours-long waits at Canada Place terminal (for customs processing) and additional long waits for taxis. The taxicab problem was mainly due to the limited number of cab licenses issued in Vancouver City, as well as the local prohibition of ride-sharing services.

Over Canada Day 2017's long weekend (July 1, 2, 3), a fleet of 8 cruise ships came into Vancouver harbour docking at Canada Place. These ships ( Golden Princess / overnight, Star Princess , Nieuw Amsterdam , Noordam , Celebrity Infinity , Norwegian Sun , Crystal Serenity and Disney Wonder) had total economic impact on local businesses estimated at USD 24 million. It was based on the average USD 3 million per cruise liner ashore passenger spending (on restaurants, shopping, pre- and post-voyage hotel stays, local transportation, day tours). In 2017, the cruise port had scheduled a total of 236 ship calls (2% increase over 2016) and handled nearly 843,000 passengers (3% increase over 2016). During season 2017, the port had scheduled 33 different liners from the fleets of 15 different companies. The port's economic impact in 2017 is USD 3 million per ship call (including spending on tours, hotels, taxis, shopping, etc).

For season 2018, the cruise port reported a record year - 243 ship calls (7% increase over 2017), 33 different ships, 14 different companies, over 900,000 passengers. On May 23 was celebrated port's 25 millionth arriving cruise ship tourist. Port's largest liner so far is NCL's Norwegian Bliss (capacity 4200 passengers). NCL Bliss departed from Vancouver (Oct 1, 5-day repositioning cruise) to Los Angeles via San Francisco . Port's 1 millionth cruise passenger mark was reached in 2002 (1,060383 million).

In 2018-H1 (first half), port's containerized cargo volumes increased by 5% (over 2017-H1) to the record number 1,64 million TEU-containers. The increase was due to increasing international demand for Canadian goods and Canadian demand for Asian goods. Beside container shipping trade, port's results also showed:

• increase in potash (22,7%), autos (8%), coal (8,9%), forest (4%) and petroleum (40,2%) products
• decline in grain (10,2%, crops-feed), chemicals-minerals (5%), ores-concentrates (27,8%). Port's 2018-H1 cargo traffic (over 2017-H1) report included:
• Overall cargo increased 4,4% - to total 72,1 million tons.
• Auto units increased 8,3%, to total 236396.
• Breakbulk cargoes increased 14,4 % - to total 8,8 million tons, including 21,1% in domestic traffic.
• Drybulk cargoes increased 0,7%.
• Liquid bulk cargoes increased 28,3%, including 40,2% in petroleum products.
• TEU-container shipping increased 5,1% - to total 1,64 million.
• Cruise shipping traffic increased 12,7%.

For season 2019 (March 29 through November 1), the number of handled ship calls was 288 (+22% over 2018), with estimated 1,077 million passengers. Berth bookings 2019 were made by 24 brands/companies for 41 different vessels. New cruise lines included Azamara (ship Azamara Quest ), Cunard ( MS Queen Elizabeth ), Viking Ocean ( MS Viking Orion ) and Hurtigruten ( MS Roald Amundsen ). Other new liners (with maiden port calls) included Ovation OTS , Celebrity Eclipse , Norwegian Joy , Royal Princess , Star Legend , Silver Muse , L’Austral .

In mid-July 2020 was opened G3 Terminal Vancouver (grain export terminal, construction works started in March 2017.) featuring modern design, loop track elevators, a direct railway link for taking Canadian Prairies grain via trains (and loading it onto drybulk cargo ships), max capacity 3x 150-car trains and storage capacity 180,000 MT (metric tonnes). Trains unload while in motion and go back to the terminal’s elevators without detaching from the locomotives. At G3’s berth/dock are installed 3x loaders that move the grain (max capacity 6500 tons per hour) onto the ship. G3 Terminal Vancouver is a joint-venture between Western Stevedoring Company Ltd and G3 Global Holdings - a joint-venture between Bunge Ltd (US-based agribusiness and food company) and SALIC Canada Ltd (subsidiary of SALIC-Saudi Agricultural and Livestock Investment Company).

Despite the Coronavirus crisis, 2020 became a record-breaking year in Vancouver Port's 108-year history by revenues (~USD 50 million / ~EUR 42M) or 15% increase over 2019. Moved through the seaport were 7+ million MT (metric tonnes) of commodities, 5,4+ million MT of grain, 0,3+ million MT of copper concentrate, 2700+ wind turbines, ~90,000 automobiles.

For season 2022 (April 10 thru November 2) the cruise port handled 307 ship calls (+6,5% over 2019's 288 visits/~85% from homeported vessels, including 10x maiden calls and 18x shorepower berthings) and ~815,000 tourists.

2023 (April 12th thru October 24th) was Port Vancouver's record year, with booked a total of 332 cruise ship berthings (~9% increase over 2022) and ~1,25 million tourists (+54% over 2022 and +10% over 2019).

For 2024 (March 11th thru October 29th), the Port had scheduled/booked a total of 329 ship berthings, with projected ~1,27 million passengers to pass through the Canada Place Terminal (~2% increase over 2023).

In October 2023, Seaspan Vancouver Drydock (in North Vancouver/on 203 Esplanade E) received permit approval from the Port Authority to extend its drydock facilities and expand the infrastructure in order to be able to provide services (ship repairs and maintenance works) to larger vessels. The project included the extension of Seaspan's water lot by 130 ft/40 m and the addition of two new drydocks (smaller) plus a floating pontoon, located to the west of the old drydocks. The project's completion was slated for 2024-Q4.

Vancouver cruise terminal

Canada's Government established Port Metro Vancouver (locode CAVAN) in January 2008. Today, the Port is ranked North America's fourth-largest and Canada's largest by annually handled tonnage. Port Vancouver is in western Canada, at British Colombia’s southwestern corner. Its cruise schedule lists voyages from spring through fall, with vessels departing from Canada Place Ship Terminal.

The Terminal's address is "Canada Place Pier, 99 Canada Place Vancouver, BC, Canada".

Canada Place Cruise Ship Terminal

The Canada Place Vancouver terminal was inaugurated on April 28, 1986. The facility's design features 5 sail-shaped roofs. Except the building, other facilities include VINCI Car Park, Port Metro Office, World Trade Center Office, Pan-Pacific Hotel.

At Canada Place Terminal are available restrooms, baggage trolleys, a snack shop. From the Terminal are directly accessed ship berths North (length 274 m / 900 ft), East (506 m / 1660 ft) and West (326 m / 1070 ft).

In May 2015, Canada Place Vancouver became the world's first cruise terminal with a total of 10x BorderXpress APC kiosks (abbrev "Automated Passport Control"). The project was a collaboration of Port Metro Vancouver and the Vancouver Airport Authority.

• In comparison to the traditional clearance process, the new computerized kiosks increased 4 times the terminal's passenger processing rates. The terminal's US Customs and Border Protection area is utilized prior to ship embarkation on Canada to Alaska cruise itineraries.
• Cruise tourists using BorderXpress APCs at Port Metro Vancouver proceed directly to the self-service kiosks in the passenger processing area. Then they simply have to follow the on-screen instructions, scan their passports and answer some customs declaration questions. Then embarking passengers receive a receipt that confirms their information and continue to a US Customs officer to finalize their processing.
• The overall result was increased efficiency, less congestion, faster customs processing and shorter wait times.
• Cruise passengers eligible for BorderXpress APCs are American and Canadian passport holders, as well as US Permanent Residents.
• The service is available at no cost to the user and pre-registration is not required.

Cruise terminal luggage storage and delivery

For cruise ship passengers in Vancouver, PorterGenie offers the only curbside luggage pick-up/delivery and storage service. Pick-up and delivery locations can be anywhere: Vancouver International Airport, hotels in the Metro Vancouver area, train and bus stations, etc. PorterGenie can pick-up your luggage from anywhere in Metro Vancouver, store as long as you need, and deliver it back to you anywhere you like.

You can use PorterGenie to transport your luggage from the airport to Canada Place Terminal or the other way around. You can schedule service online at www.portergenie.com or call PorterGenie toll-free at 1-888-411-5260. No payment is required for scheduling and cancellations are free. You are encouraged to schedule in advance before the busy season.

Ballantyne Pier Terminal

The Ballantyne terminal is located on 851 Centennial Road, Vancouver. It looks like a commercial dock after its 1995 renovation and extensions. Amenities include luggage carts, restrooms, snack concessions, security and taxi ranks. The berth is only one – East, 1200 ft.

• Address: Ballantyne Pier, 655 Centenniel Road, Vancouver, BC, Canada
• Parking:$15 Canadian daily ($10 US – depends on exchange rate).
• Vancouver's second cruise terminal (Ballantyne Pier) ceased operations in 2014.

Harbour Center Tower: enjoy beautiful city panorama from the 581 ft roof.

Gastown: located at the old Vancouver, nice and quiet place for a coffee.

Dr. Sun Yat-Sen Classical Chinese Garden: the perfect equilibrium located at the city center, blended with the four elements, architecture and rock, plants and water.

Stanley Park: enjoy the native American Totem Poles and the Vancouver Aquarium in the biggest North America urban park.

Vancouver Aquarium: variety of sealife – dolphins, beluga whales, sea turtles and sea lions

Capilano Suspension Bridge: located over Capilano river, hundreds of feet tall.

Grouse Mountain: enjoy Wildlife Refuge situated on 5 acre with its wolves and bears.

Vancouver tours, shore excursions, hotels

City tours and shore excursions.

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Vancouver - user reviews and comments

Port Canaveral Plans New Florida Cruise Terminal

W ith the cruise industry experiencing substantial growth, Port Canaveral has announced a strategic plan to enhance its infrastructure. The decision to construct a new multi-user cruise terminal accommodates increase in demand and the burgeoning needs of the sector. The new terminal promises to improve operational efficiency and passenger experience.

Port Canaveral is set to provide modern facilities by utilizing the existing North Cargo Berth 8 area. The project’s expediency and cost-effectiveness stem from the conversion of current infrastructure. Greater operational flexibility, cost savings and quicker construction timelines enable Port Canaveral to better serve the industry and its patrons.

The plan includes the development of a terminal as well as a parking garage complex. Port Canaveral, recognized for its role as a gateway for sea travel, is taking a proactive approach, aiming to address the needs of new cruise ships and their passengers.

Keeping an eye on the future positions the port to continue its trajectory of growth and success. A new cruise terminal ultimately benefits the local economy, the broader travel sector and cargo needs.

Strategic Importance of the Port Canaveral New Cruise Terminal

Port Canaveral’s initiative to construct a new cruise terminal is a significant undertaking that is expected to yield positive economic and touristic outcomes. The proposed cruise terminal is not merely an expansion; it’s a thoughtful integration with the port’s current facilities. The new cruise terminal is setting new standards in providing exceptional service and seeks to meet increasing consumer demand.

Enhanced Economic Impact of Florida’s Port

The proposed cruise terminal at Port Canaveral is a multi-user facility. This aspect of the project provides significant cost savings and operational flexibility . The substantial construction investment is forecasted to boost the local economy by creating jobs. Analysts expect more local employment during both the construction and the operational stages.

Enhancements at the North 8 berth enable the port to handle more ships and thereby increase the volume of passengers. More passengers create ripple effects on local businesses and service providers.

New Cruise Terminal Has Potential to Spur Tourism Growth

Port Canaveral is reinforcing its role as a gateway to the attractions of Florida’s Space Coast with the new cruise terminal . By anticipating the needs of the ever-expanding cruise market, the terminal supports a surge in tourist numbers. With added berthing capacity and upgraded facilities, Port Canaveral will be able to welcome larger vessels and more tourists, which could help to reinforce the region as a premier cruise destination and mitigate the risk of a cruise ship accident due to overcapacity.

Port Canaveral’s Safety and Regulation Considerations

The construction of a new cruise terminal at Port Canaveral involves meticulous planning to ensure navigational safety, robust emergency protocols, and adherence to stringent environmental regulations.

Navigational Safety at New Cruise Terminal

Port Canaveral’s new terminal design incorporates advanced navigational safety features to mitigate the risk of cruise ship accidents. The inclusion of state-of-the-art radar and surveillance systems aims to provide clear and real-time navigational data to port operators and incoming vessels. Additionally, strict traffic separation schemes ensure safe passage for cruise ship traffic entering and leaving the port.

Emergency Protocols in Place

The terminal will have comprehensive emergency protocols in place in case of an incident. There will be clear evacuation routes, with signage visible throughout the terminal. The staff will receive in-depth training on how to manage various types of emergencies, from medical crises to security threats. Enhanced training ensures an efficient response that prioritizes passenger and crew safety.

Terminal to Focus on Environmental Sustainability

Port Canaveral’s expansion plan team are committed to environmental stewardship . It will comply with all environmental regulations , including those related to waste management and pollution control. Measures like shore power connections and wastewater treatment facilities will minimize the environmental impact of the terminal operations and the cruise ships docked there. The goal is to balance industry growth with the preservation of Florida’s coastal ecosystem.

Author Chelsey Fox has worked in digital content marketing for 12 years. Before beginning her career as a writer, she earned her Bachelor’s Degree in Communication from Florida Gulf Coast University and her Master’s Degree in Writing from Full Sail University. She now resides in South Florida. She wrote this post for sponsor Lipcon, Margulies & Winkleman, P.A. maritime lawyers who focus on maritime and admiralty personal injury claims against cruise lines and other boat owners.

The post Port Canaveral Plans New Florida Cruise Terminal appeared first on My Family Travels .

One of the US's busiest cruise ports can't keep up with America's love for vacations at sea — but an urgent new terminal will help meet the demand for giant cruise ships

• Port Canaveral announced new plans to build a seventh cruise terminal by 2026.
• It scrapped its initial expansion plan because it would've taken longer to build.
• This article is part of " Transforming Business: Infrastructure ," a series exploring the advancements reshaping US infrastructure.  

Florida — home to busy beaches, Disney World, and a cruise industry so successful that local ports simply can't keep up with demand.

The Sunshine State flexes seven cruise ports, three of which — Miami, Canaveral, and Everglades — are among the five busiest in the world.

The state may seem well stocked as far as cruise terminals go. But Port Canaveral is running out of space as demand for these vacation voyages continues to skyrocket.

In 2023 , the Florida port accommodated a record 6.8 million cruisers and 13 homeported ships, leading to an all-time-high revenue of $191 million — more than 80% of which came from its cruise operations.

In 2024, it expects to add another 500,000 passengers to that total.

The influx in demand has left Port Canaveral at "a point where we're starting to turn business away," John Murray, its CEO, said at a press conference earlier this month.

The proposed solution? Expand — and quickly. The port announced plans to build a seventh cruise terminal on its north side by 2026, scrapping its initial proposal for one farther south. The latter would've taken longer to build, but "we need it in two years," Murray said, adding: "Maybe sooner."

The proposed terminal would be at the port's "underutilized" North 8 berth. When complete, it could accommodate the world's largest cruise ships, including Royal Caribbean's new 1,198-foot-long, 9,950-person-capacity Icon of the Seas .

Murray said the project would be "self-funded." There's no word yet on the cost, but a spokesperson for Port Canaveral told Business Insider that the existing berth would make construction cheaper than that of previous cruise terminals. The most recent one, completed in 2020, cost $155 million.

Before unveiling these plans, Port Canaveral intended to build its next terminal in an area known as Bluepoints Marina, farther south. The project would've taken three to four years to complete — too long a timeline for Port Canaveral.

A new cruise terminal "has become more urgent and necessary now," Murray said.

Along with a seventh terminal, Port Canaveral plans to build a 3,000-car parking structure and improve the roads leading into and out of the parking lot.

Expanding parking on land is just as important as in the water: Cruise lines have been increasingly developing private islands and destinations in the Caribbean, often visited during three- and four-day cruises. Murray said these shorter sailings typically bring in more vehicular traffic than their five- to seven-day counterparts.

Wooing cruise lines operating on these itineraries could be especially important for Port Canaveral, which is farther north from the private Caribbean destinations than Miami's and Fort Lauderdale's popular ports.

Competition is stiff. In January, MSC Group announced that its cruise lines would move their operations to Miami. In late 2023, Disney Cruise Line unveiled a new terminal at Port Everglades.

"A place like Port Canaveral is continually thinking about retaining the business it has and, of course, capturing some of that business," Ross Klein, the founder of CruiseJunkie.com and a professor at Memorial University of Newfoundland, told BI.

But not everyone is excited

While an influx of travelers can be an economic windfall for nearby restaurants and hotels, not all locals are happy about the new cruise terminal.

The world's largest cruise ships can accommodate more than 7,000 guests. That's a lot of travelers — and traffic, which is a concern for Jamie Glasner, the owner of the Bluepoints Marina-based fishing charter Fin and Fly . (BI spoke with Glasner before Port Canaveral announced its terminal in the North 8 berth.)

"These cruise ships come in, and the traffic is backed up for miles," Glasner told BI, adding that other local business owners complained "about it all the time."

"The traffic is a nightmare. This is crazy," he said.

"It used to only take us 10 minutes to get home," Glasner said. "Now it's taking me an hour."

Cruise travelers accounted for roughly 840,000 cars at Port Canaveral last year, Murray said in late 2023. At the time, he said that updates such as a "pay-on-arrival" parking system and the increased use of facial recognition by US Customs and Border Protection helped improve the flow of traffic.

To lessen traffic stress, the port wants the state to widen the nearby freeway and replace the drawbridge connecting the north and south halves of Port Canaveral with a higher, fixed bridge. The latter often opens for passing ships, further jamming up the roads.

However, these proposals have yet to be included in the Florida Department of Transportation's budget, "so we will continue to make noise on that," Murray said during the announcement of the port's seventh cruise terminal. "We can't shut down operations at Port Canaveral because the state can't get the road infrastructure in a timely manner," he added.

But love it or hate it, the cruise industry continues to grow . And the sooner Port Canaveral can build a new terminal, the happier it, and cruise lines, will be.

"We're going to do what we have to do to get this up and running as quickly as possible," Murray told reporters.

• Main content

Port Canaveral Plans New Cruise Terminal to Meet Growing Industry Demand

New multi-user cruise terminal will be operational by summer 2026.

Watch Full Press Conference Here # # #