purser job description in cruise ship

What Are the Duties of a Purser on a Ship?

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A ship’s purser is the person responsible for financial, immigration and customs transactions on a vessel. This can include providing common financial services for passengers on a cruise ship or handling commercial transactions for merchant ships.

The term “purser” comes from the word “purse,” which referred to the pouch in which this person kept the ship’s money. This person is also sometimes referred to as a yeoman purser or, mistakenly, as a ship's bursar. Understanding the roles and responsibilities of a ship’s purser will help you decide if this might be an interesting career path for you.

Overseeing Passenger Transactions

On a ship that carries passengers such as a cruise ship or ocean liner, a purser’s office provides a variety of financial services for guests. This can include, but is not limited to, cashing personal or traveler’s checks, paying bills or sending and receiving wire transfers. The purser’s office might help settle financial disputes, such as billing errors or questions a passenger has about a charge to her room.

Because the crew members who provide these services also provide other guest services, the functions might be combined. Today, this area of the ship might be referred to as guest services or reception services, explains CruiseCritic.com .

Although the purser’s office might provide guest financial services, the chief purser might never interact with guests. The chief purser on a large liner oversees the financial department and its staff, who work the customer service areas of a ship. These staff members are known as crew pursers on some ships.

Transactions with Crew Members

Pursers help crew members with many of the same transactions as guests on a cruise ship or liner. Pursers also handle crew pay and crew cards, which crew members use to pay for items on the ship or access food, beverage and other incidentals. Crew cards, which often come with photo IDs, can help crew members get discounts on lodging, at restaurants and with other pre-arranged vendors at a ship’s ports of call.

Transactions with Commercial Accounts

A chief purser is similar to an accounting manager at a small business. The purser pays suppliers, such as catering companies or businesses that stock vending machines. The purser pays other bills and orders goods and services a ship needs.

Other Purser Responsibilities

Pursers are responsible for a variety of legal compliance activities, specifically in the area of travel documents, according to Cruise Ships Jobs . This means not only making sure everyone on the ship has valid papers, but understanding immigration laws in each country the ship stops.

Managing immigration documents and customs forms is one of the most important duties for a ship’s purser who works on a commercial merchant vessel, according to StateUniversity.com .

Some pursers hire, train and manage staff. This includes making sure they meet all of a company’s standards, just as a corporation's HR manager does. The purser's duties in this area would include handling the paperwork for new staff members, providing their initial training, overseeing them on a regular basis and disciplining staff, when necessary.

Ship Purser Salary

The average ship purser salary was approximately ​ $69,000 ​, according to Simply Hired (as of January 2021). The top 10 percent of pursers made more than ​ $150,000 ​, while the lowest 10 percent made around ​ $31,300 ​. In addition to benefits like health insurance and retirement contributions, ship crew members might also get room and board and the opportunity to travel to exciting locations.

• Cruise Critic: What Is a Purser on a Cruise Ship?
• Cruise Ship Jobs.com: First Purser Administration Job Description and Duties
• StateUniversity.com: Merchant Marine Purser Job Description
• Simply Hired: Ship Purser Salaries

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Cruise Lines

The essential role of a purser on a cruise ship.

Table of Contents

Key Takeaways

• The purser on a cruise ship is responsible for managing administrative processes, handling passenger accounts, and ensuring passenger satisfaction.
• They act as a liaison between passengers and other crew members, settling disputes and managing sensitive situations.
• The purser also assists with organizing onboard activities and may help with special projects related to passenger entertainment.
• In addition, they provide customer service, assist with immigration procedures for foreign crew members, and act as an administrative assistant for the captain in emergencies or difficult weather conditions.

Responsibilities of a Purser

Miscellaneous Cruise-related Information

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Frequently Asked Questions

What qualifications or experience are typically required to become a purser on a cruise ship, how does the purser handle medical emergencies or situations requiring immediate assistance, are pursers responsible for managing and overseeing the ship’s onboard currency exchange services, what measures are in place to ensure the security and confidentiality of passenger accounts and personal information, how does the purser handle situations involving lost or misplaced passenger belongings.

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From a young age, Asra was drawn to the power of words and their ability to transport readers to far-off lands and magical realms. Her fascination with travel and cultures from around the globe fueled her desire to become a travel writer, and she set out on a journey to turn her dreams into reality.

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Meet Asra, a talented and adventurous writer who infuses her passion for exploration into every word she writes. Asra’s love for storytelling and her insatiable curiosity about the world make her an invaluable asset to the Voyager Info team. From a young age, Asra was drawn to the power of words and their ability to transport readers to far-off lands and magical realms. Her fascination with travel and cultures from around the globe fueled her desire to become a travel writer, and she set out on a journey to turn her dreams into reality.

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What is a folio number carnival cruise.

• A folio number on a Carnival cruise is used to manage and track expenses incurred during the cruise.
• It is different from a booking number, which is used to reserve and confirm a cabin on the cruise.
• Reviewing and understanding the folio statement is important to ensure accuracy of charges and to avoid any unexpected expenses.
• The folio number can be used to dispute incorrect charges and seek resolution for any billing discrepancies.

Definition of a Folio Number

Importance of a Folio Number on a Carnival Cruise

How to obtain your folio number.

• Visit the Carnival website and log into your account.
• Navigate to the ‘Manage My Booking’ section.
• Locate your booking details and find your folio number.

Linking Your Onboard Expenses to Your Folio Number

Tracking your spending with your folio number, settling your account with your folio number, benefits of having a folio number, tips for managing your folio number, common questions about folio numbers answered, final thoughts on the significance of a folio number on a carnival cruise, can i use my folio number for purchases made off the ship, what happens if i lose my folio number during the cruise, is it possible to change my folio number once it has been assigned, are there any fees associated with using a folio number on a carnival cruise, can i link multiple credit cards to my folio number for payment, what is the difference between a folio number carnival cruise and an ultra cruise on carnival.

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What Is Included On A Carnival Cruise

• Carnival Cruise Line offers a wide range of dining options, including casual buffets, elegant sit-down restaurants, and specialty dining experiences with exquisite dishes.
• The entertainment and activities on Carnival cruises are diverse and exciting, with Broadway-style shows, comedy clubs, live music performances, water parks with thrilling slides, and sports facilities for friendly games.
• The accommodations on Carnival cruises are cozy and luxurious, with soft beds, elegant decor, and breathtaking ocean views. There is a range of accommodation types to choose from, all equipped with amenities for comfort.
• Carnival cruises offer a variety of onboard amenities, such as spa and fitness centers for ultimate relaxation, casino and gaming areas for luck and thrill, and shops and boutiques for retail therapy. The spa and fitness center offer rejuvenating treatments, soothing massages, state-of-the-art fitness equipment, and fitness classes led by experienced instructors. The casino and gaming areas provide a wide variety of exciting games and gambling options, including classic table games and slot machines.

Dining Options

Entertainment and activities, broadway-style shows, comedy clubs and live music, water park and sports facilities, accommodations, onboard amenities, spa and fitness center, casino and gaming areas, shops and boutiques, kids and family programs, excursions and ports of call, onboard activities, nightlife and bars, nightclubs and themed bars, live music and dj performances, spa and wellness, customer service and support, what are the safety protocols and measures in place on a carnival cruise, can i bring my own alcohol on board, are there any age restrictions for the different activities and amenities on the cruise, are there any special dining options available for guests with dietary restrictions or allergies, can i bring my pet onboard a carnival cruise, what are the main differences in what is included on a disney cruise compared to a carnival cruise, what is the average age of passengers by cruise line.

Setting out on an exploration across the immense sea of data, my objective is to reveal the age groups that favor cruising as their choice of holiday. This endeavor highlights the varied experiences provided by different cruise lines.

Like a tapestry woven with different threads, each line attracts a unique blend of passengers, creating a vibrant mosaic of age groups.

Carnival Cruise Line, with its playful spirit and lively atmosphere, appeals to a younger crowd, while Holland America Line exudes elegance and sophistication, drawing in a more mature clientele.

Royal Caribbean International and Celebrity Cruises cater to a wide range of ages, offering activities and entertainment for both the young and the young at heart.

Norwegian Cruise Line and Princess Cruises, on the other hand, strike a balance between relaxation and adventure, attracting passengers from various age brackets.

Join me on this enchanting journey as we explore the average age of passengers across these renowned cruise lines, uncovering the hidden patterns within the data.

• The average age of passengers on Norwegian Cruise Line is around 45 years old, indicating a focus on attracting a younger crowd.
• Princess Cruises caters to a diverse range of travelers of all ages, offering family-friendly experiences and a romantic atmosphere for couples.
• Both cruise lines provide exceptional onboard entertainment, including Broadway-style shows, live music performances, cooking demonstrations, and art classes.
• The onboard amenities of both cruise lines include luxurious spas, swimming pools, fitness centers, and facilities for passenger pampering, catering to the enjoyment and relaxation of all passengers.

Carnival Cruise Line

The average age of passengers on Carnival Cruise Line is typically lower than other cruise lines.

Carnival Cruise Line is known for its vibrant onboard entertainment and family-friendly activities, attracting a wide range of age groups.

With a focus on creating a fun and energetic atmosphere, Carnival offers a variety of entertainment options such as live shows, comedy clubs, and themed parties.

Families can enjoy activities like water parks, mini-golf, and age-specific kids’ clubs.

These offerings appeal to younger travelers, contributing to the lower average age on Carnival Cruise Line.

As we transition into the subsequent section about Holland America Line, it is important to note that while Carnival attracts a younger demographic, Holland America Line tends to appeal to a more mature audience.

Holland America Line

Holland America Line offers a sophisticated atmosphere and elegant dining experience that caters to guests seeking a refined cruise experience. With a focus on gourmet cuisine and top-notch service, passengers can indulge in a luxurious dining experience throughout their voyage.

Additionally, Holland America Line offers a wide range of enrichment programs and cultural activities, allowing guests to expand their knowledge and immerse themselves in the destinations they visit. From lectures by experts to cooking demonstrations and art classes, there is something for everyone to enjoy.

Lastly, Holland America Line boasts relaxing spa and wellness facilities that provide the perfect retreat for guests looking to unwind and rejuvenate. With a variety of treatments and therapies available, passengers can pamper themselves and enhance their overall well-being while cruising.

Sophisticated Atmosphere and Elegant Dining

Indulge yourself in the sophisticated atmosphere and elegant dining of Holland America Line, where you’ll discover a world of refined cuisine and exquisite ambiance. This cruise line is renowned for its sophisticated ambiance, immersing passengers in a luxurious environment that exudes elegance. The fine dining options offered onboard are nothing short of exceptional, with a diverse selection of gourmet dishes prepared by talented chefs. From delectable seafood to succulent steaks, every meal is a culinary delight. To add a touch of sophistication to this description, let me present a table that showcases the variety of dining options available:

Now, let’s move on to the next section, where we will explore the enrichment programs and cultural activities offered by Holland America Line.

Enrichment Programs and Cultural Activities

Get ready to immerse yourself in a world of cultural activities and enrichment programs that will captivate and inspire you throughout your Holland America Line experience. Here are four incredible offerings that showcase the line’s commitment to providing a diverse range of experiences:

By offering such a wide array of enrichment programs and cultural activities, Holland America Line caters to a diverse age demographic, ensuring that passengers of all ages can engage in activities that interest them.

Transitioning into the subsequent section about relaxing spa and wellness facilities, you’ll find an oasis of tranquility where you can rejuvenate and unwind.

Relaxing Spa and Wellness Facilities

Immerse yourself in a world of tranquility and rejuvenation with Holland America Line’s relaxing spa and wellness facilities.

With a wide array of spa treatments and wellness programs, Holland America Line ensures that passengers can unwind and revitalize their mind, body, and soul.

From luxurious massages to invigorating facials, their spa treatments are designed to pamper and provide ultimate relaxation.

In addition, meditation classes are offered to help passengers find inner peace and harmony amidst the hectic pace of cruising.

By incorporating these wellness facilities and programs, Holland America Line caters to passengers who seek a holistic experience during their cruise vacation.

Transitioning into the subsequent section about ‘Royal Caribbean International’, let’s explore another aspect of the cruise experience that focuses on entertainment and recreational activities.

Royal Caribbean International

Passengers on Royal Caribbean International cruises tend to be of a certain age, adding a touch of sophistication to the overall atmosphere. With a focus on providing a diverse range of experiences, Royal Caribbean attracts passengers from all walks of life, but the average age of their passengers tends to be slightly higher compared to other cruise lines.

This can be attributed to the cruise line’s reputation for offering a wide array of activities and amenities that cater to a more mature audience. From the luxurious spa and wellness facilities to the refined dining options and entertainment choices, Royal Caribbean ensures that its passengers have a sophisticated and enjoyable experience.

As we transition into the next section about Celebrity Cruises, it is interesting to note that this cruise line also appeals to a similar demographic, but with its own unique offerings.

Celebrity Cruises

Celebrity Cruises offers a sophisticated and elegant atmosphere that transports you to a world of luxury and refinement. With its dedication to providing exceptional service and unparalleled experiences, Celebrity Cruises attracts a diverse range of passengers.

When it comes to the average age of passengers, Celebrity Cruises appeals to a slightly older demographic compared to other cruise lines. The average age of passengers on Celebrity Cruises is around 55 years old, reflecting the brand’s focus on providing a more refined and upscale experience. This age range aligns with the cruise line’s emphasis on cultural enrichment, gourmet dining, and world-class entertainment.

Celebrity Cruises caters to sophisticated travelers who appreciate the finer things in life.

Moving forward to the subsequent section about Norwegian Cruise Line, we delve into a cruise line that offers a different experience for passengers.

Norwegian Cruise Line

As you step aboard a Norwegian Cruise Line ship, you are transported to a world of boundless freedom and exhilarating adventures, where every moment is a thrilling journey waiting to unfold. When it comes to the average age of passengers on Norwegian Cruise Line, the company caters to a diverse demographic. With a wide range of itineraries and activities, Norwegian Cruise Line attracts passengers of all ages, from families with children to older adults seeking relaxation and exploration. However, the cruise line is known for its vibrant and energetic atmosphere, appealing to a younger crowd. According to industry data, the average age of passengers on Norwegian Cruise Line is around 45 years old. This aligns with the cruise line’s focus on providing a dynamic and youthful experience for its guests. Moving on to the next cruise line, Princess Cruises offers a unique and captivating journey.

Princess Cruises

Embark on a majestic voyage with Princess Cruises and immerse yourself in a world of enchantment and discovery.

When it comes to the average age of passengers, Princess Cruises attracts a diverse range of travelers.

With a focus on providing exceptional onboard entertainment and amenities, Princess Cruises caters to passengers of all ages. From Broadway-style shows and live music performances to cooking demonstrations and art classes, there is something for everyone to enjoy.

The onboard amenities are equally impressive, with luxurious spas, swimming pools, and fitness centers to keep passengers pampered and active during their voyage.

So whether you’re looking for a family vacation or a romantic getaway, Princess Cruises offers an unforgettable experience for passengers of all ages.

Can children and teenagers travel on these cruise lines?

Children and teenagers can travel on most cruise lines, but there are age restrictions and youth programs available. The industry recognizes the importance of catering to all age groups, providing a safe and enjoyable experience for everyone.

Are there any age restrictions or requirements for passengers on these cruise lines?

There are age restrictions and minimum age requirements for passengers on cruise lines. Each cruise line has its own policies, but typically children must be at least 6 months old to sail.

Are there any specific cruise itineraries or ships that cater to older passengers?

There are several cruise itineraries and ships that cater to older passengers. These ships offer specific onboard activities and amenities tailored to their needs, ensuring a comfortable and enjoyable experience for the older demographic.

Is there any information available about the average age of crew members on these cruise lines?

The average age of crew members varies across cruise lines, and it can have an impact on the passenger experience. Younger crew members may bring a more energetic vibe, while older crew members may offer a more experienced and refined service.

Are there any specific onboard activities or amenities that are popular among passengers of a certain age group?

Popular onboard activities and amenities vary by age group. Younger passengers tend to prefer high-energy activities like rock climbing and water slides, while older passengers often enjoy more relaxed options such as spa treatments and wine tastings.

After analyzing the data on the average age of passengers by cruise line, it is evident that each company caters to a distinct demographic.

Carnival Cruise Line, with its vibrant atmosphere and exciting activities, attracts a younger crowd, while Holland America Line appeals to a more mature audience seeking a refined and elegant experience.

Royal Caribbean International and Celebrity Cruises strike a balance between youth and sophistication, targeting a broad range of age groups.

Norwegian Cruise Line and Princess Cruises cater to individuals seeking relaxation and tranquility.

The cruise industry truly offers something for everyone, ensuring a delightful voyage for every traveler.

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Cruise Ship Purser Jobs

The job of a cruise ship purser is accounting based and onboard most ships you will likely find both a chief purser and a purser staff. The size of the purser staff is most directly related to the size of the ship. During most vacations, people will find themselves on cruise ships that host a larger purser staff, a staff with at least two members.

Because being a purser involves accounting, these positions go to applicants who have accounting degrees or equivalent industry experience. Most pursers have experience in the field of cruise ship accounting and very few are offered jobs with out any accounting experience at all.

Pursers who have previous experience in the land hotel industry or on a cruise ship will have the best luck and will also earn the highest salaries.

The number of purser jobs depends largely on the size of the cruise liner. Aboard small ships, there will be only one or two people in the accounting staff and those pursers’ primary responsibilities will be accounting and coordinating budgets with the hospitality or service manager. On a large ship however, there will be a number of people on the purser staff – a staff that will be headed up by the Chief Purser. The Chief Purser acts as the senior officer onboard a ship and he/she will manage any number of staff and pursing staff members below him or her.

The Chief Purser is the senior officer onboard and is in charge of all accounting and finances related to the ship. They manage budgets, oversee departments and manage their own staff. Payroll, profits made from ship stores and casinos and ship refunds or exchanges are all managed by the Chief Purser. Cruise ship safety boxes, crew passports, currency, exchange rates, credit accounts and customs and immigration issues are all the responsibility of the Chief Purser. The Chief Purser can make as much as $4,200 a month and job contracts are usually one year in length.

The position of Assistant Purser is an entry-level job fulfilling administrative duties on board large vessels. Crew assistant purser, night assistant purser, food and beverage assistant purser, gift shop purser, and general secretary positions all fall under the heading of Assistant Purser. No experience is required, but an accounting background and secretarial skills are preferred.

Pursers work fairly regular hours and are paid a flat salary. It’s possible, after a few years, to gain promotions to senior assistant purser, so this position does have career possibilities. Contracts usually last for one year with vacation breaks. Salary for an assistant purser is around $2,000 a month.

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How to Get a Job as a Purser

Lauren Beck is the former editor of Dockwalk and was with the publication from 2006 to 2023. At 13, she left South Africa aboard a 34-foot sailing boat with her family and ended up in St. Maarten for six years. Before college, she worked as crew for a year, and then cut her journalistic teeth at Better Homes and Gardens and Ladies’ Home Journal online. She loves traveling, reading, tennis, and rooting for the Boston Red Sox.

If you have a head for figures, an eye for detail, and a longing for the ocean, you might consider a career as a yacht purser aboard some of the industry’s largest vessels. Here’s everything you need to know to find a job as a purser on board a superyacht...

If you’re on the interior team on a superyacht, chances are you’re already meticulous and organized — you wouldn’t last long if you weren’t. But if you’re looking to add to your skills and take on a new challenge, perhaps the purser role would suit you.

“In the last ten years, a significant increase in the number of large yachts over 70 meters launched has seen the need for qualified pursers,” says former superyacht purser Sandra Jordaan , who is now a coach at The Yacht Purser . As she explains, a purser may take over the duties commonly completed by captains on smaller vessels, so it’s no job for the faint of heart. “The purser role is complex, demanding, and very rewarding,” she says.

So do you have what it takes?

As former superyacht purser Khara Pierre of ShoreSide Pursers notes, “It is high pressure; you need to think quickly on your feet and work well within a team environment,” she says. “There is no room for error.” As crew, you already know the requirements of the crew job — it’s a stressful job, working long days for months without time off. You need to be a good multitasker and adapt to change, Pierre advises.

“A purser needs to be diplomatic, an excellent communicator, with exceptional attention to detail,” Jordaan says. “A purser should be curious, confident, ethical, have empathy, and a desire to serve others.”

If you have these qualities to start, you might be the perfect fit.

What is a Purser?

“The purser is responsible to ensure the smooth and effective operations of the yacht,” says Purser Samantha Morris. “They are accountable for all financial, administration, and crew management on board. The purser oversees purchasing, inventories, accounting, and is a PA to the captain for any legal requirements.”

Basically, “A purser is the administrative hub on board a superyacht,” says Angela Wallace of Purser Trainer . A purser is usually a senior crewmember and Wallace notes that these roles are generally found on yachts larger than 70 meters, but also occasionally on yachts 60 to 70 meters “if the owner is very generous!” she says. (Our 2020 Dockwalk Salary Survey also shared figures from crew on board vessels of 50 meters or 140 feet.) On smaller vessels, the chief stew tends to assist the captain with some accounts and crew logistics. As Bec McKeever , a former purser on superyachts and now the co-founder of Virtual Pursers , says, “Although there is no specific blueprint to the purser role, a purser is mostly responsible for the financial management and administration hub of the vessel.”

“The demanding and complex role requires individuals to be proficient in all aspects of vessel administration and logistics with excellent knowledge of maritime law,” she says. 

As noted, the job is meant to remove some of the administrative tasks from the captain and heads of department to free them up to focus on the guests, but as Jordaan notes, it’s not just about the paperwork. “The demanding and complex role requires individuals to be proficient in all aspects of vessel administration and logistics with excellent knowledge of maritime law,” she says. “Without this knowledge, the purser can become a liability to the owner and captain. An excellent purser will hardly be noticed (unfortunately) because everything runs smoothly.”

What Does a Purser Do Day to Day?

A purser’s role may vary from vessel to vessel, or captain to captain, depending on the captain’s preferences and experience, Jordaan notes. It could also change depending on the owner and guest’s requirements. For example, a private or charter vessel will have different needs, and different vessel programs would have diverse requirements as well.

“The purser role requires you to be on duty pretty much 24/7,” says Jordaan. “You are at the owner’s beck and call and if you have crew embarking or disembarking, you are also their 24/7 contact line when they are traveling. It is important to set boundaries, though, so that you don’t burn out.”

• Q&A with Purser Samantha Morris

While it might not be one size fits all, there are core competencies that should stand you in good stead. If you enjoy accounting and balancing the books, you might be ideally suited for the purser role. “A purser is responsible for the forecasting and budget control, petty cash, credit card reconciliations, invoicing, purchasing, and approvals,” says Morris. They’re also in charge of preparing port paperwork so that the vessel is able to enter each port of call. They’re also your go-to for crew management duties, like repatriation issues, crew medical appointments, crew visas, Seafarer Employment Agreements (SEA), plus crew termination and resignation payments and, of course, monthly payroll, Morris notes.

Depending on your vessel and its specific needs, additional purser duties could include destination management, itinerary planning, and guest liaison and concierge duties. “Additionally, the purser could be the head of the interior and manage the interior team, alongside controlling interior inventories,” Morris says.

McKeever shares the list of possible purser duties, which can include:

• Accounting and daily bookkeeping
• HR, contracts, insurance, payroll, and crew certificate management
• Crew and guest travel management; flights, transport, and immigration
• Logistical management for provisions and deliveries
• Destination management, planning guest trips, and executing itineraries
• Vessel clearance in/out of port
• Assisting the captain with maritime legalities

Who Does the Purser Report To?

The purser reports to the captain always, but as Pierre of ShoreSide Pursers notes, while it will always be the captain in charge, at times the purser may also answer to the management company or family office, the yacht owner, and guests. They may also report to charter brokers for specific tasks if the vessel charters, Jordaan says.

What Qualifications Do You Need?

At the very basic, you need your STCW courses and your ENG1 , plus Pierre recommends the Food and Hygiene Level 2. While there may be no formal training requirements for pursers, there are many accredited purser training courses available throughout the industry, McKeever says. She recommends the IAMI GUEST program (which has three accredited yacht purser training companies, Jordaan says), plus the Diploma in Superyacht Operations by the Maritime Training Academy. As Wallace notes, the IAMI GUEST-accredited purser program can lead to a Purser CoC.

Morris outlines what she would recommend for those interested in the role, above and beyond STCW and ENG1. While she also advises crew should have admin and finance skills, she also recommends the Security Awareness or Designated Security Duties, an understanding of ISPS and ISM protocols, and strong computer skills, especially with Microsoft Suite, which includes Excel and PowerPoint.

Morris stresses that pursers need to have an excellent understanding of safety and muster requirements, and also mentions that a degree in business, finance, or accounting would be beneficial.

What Experience Do You Need?

The purser role is usually a more senior position on board, attained after crew work their way through the ranks, or perhaps transfer into yachting from cruise ships. Purser Morris made her way into yachting from the cruise industry, and she recommends either that or having previous experience on superyachts.

“Large yacht experience is best,” says Jordaan. “Knowing how each department functions, how they work together, and their needs are crucial to managing the vessel administration and logistics. You can’t ask questions about things you don’t know about.” Jordaan recommends at least five years of experience, with two of those in a senior role, and — ideally — two years on vessels larger than 60 meters. She believes, however, that it’s not necessary for a purser to have been a chief steward/ess before. “I would argue that the two need to have very different dispensations and personalities,” she says.

“Knowing how each department functions, how they work together, and their needs are crucial to managing the vessel administration and logistics. You can’t ask questions about things you don’t know about.”

McKeever agrees that having good industry experience is essential, in addition to financial management, accounting, and budgeting. “The role itself encompasses enormous responsibilities overseeing critical yacht operations and paperwork, immigration, legalities, HR, insurance, as well as being the direct point of contact for owners and guests,” she says. “The role requires a mature, well-rounded person who can confidently handle wearing many, many hats.” She stresses that understanding the legal issues in the maritime world is important — a purser must appreciate the complexities of yacht logistics and operations. “The role requires you to orchestrate many moving parts; a good purser will understand this and know how to create contingency plans b, c-z,” she says.

If you’re making the move from shore, Wallace of Purser Trainer says a background in villa management, luxury hospitality, and dealing with high-net-worth clients is useful, as is legal or accounting/admin experience. “Management experience and actually life experience [is important] as this is so overlooked!” Wallace says. “This role is actually better suited to someone a bit older, having a good amount of common sense, ability to work alone, and to be self-motivated.”

While all the paperwork and legalities may be enough to fill a full-time role, Morris urges pursers not to forget about crew welfare. “A yacht is a home away from home for all crew and all efforts to make this a happy environment to work and reside should be taken into consideration,” she says. This might mean organizing crew activities, game or quiz nights, chef competitions, or simply providing support and guidance. “The personable trait is often not requested but it is extremely appreciated when presented on board,” she says.

How Much Does a Yacht Purser Earn?

According to the most recent  2021  Dockwalk  Salary Survey , the salary for a purser paid in dollars ranges from $5,000 to $12,250 per month on the larger yachts. As pursers are usually found on larger vessels, no data for yachts smaller than 140 feet was reported.

The  2021  Dockwalk  Salary Survey  also reported salaries in euros. In the purser position, salaries were included from €5,000 to €9,800 on the larger vessels, with no vessel smaller than 55 meters sharing purser figures. As with all crew positions, experience, certifications, and longevity will also affect your pay.

How to Apply For a Yacht Purser Job

While the purser position may not be well known outside of the yachting industry and is reserved for those on larger vessels with, usually, some seniority, if you’re truly interested in assuming the role, then start preparing as early as you can. As Wallace notes, purser positions are prized and tend to be filled in-house. “Getting your foot in the door is crucial,” she says. “Be proactive in searching for roles, contact management companies, as well as recruiters.”

Wallace also cautions wannabe pursers not to get too hung up on the idea of rotation. “Although this role tends to be rotational, it isn’t always, so have an open mind when you get your first position,” she says. “Do not think just about the ‘package’ — money and rotation have to be earned.”

Jordaan recommends finding a large yacht with a purser on board and offering to take on some of their tasks to get started. It doesn’t need to be complicated, but get yourself started with a few straightforward, repetitive jobs. “If you are on a yacht with no purser, ask the captain if you can organize the receipts and check invoices or if you can help with the port clearances,” she says.

“Getting your foot in the door is crucial,” she says. “Be proactive in searching for roles, contact management companies, as well as recruiters.”

She also advises that it might be worthwhile to consider a pay cut to get the experience you need. As she explains, there are purser duties to be found on every yacht, so if the purser role is where your interest lies, then see if you can undertake these tasks. “The best way to gain experience is to ask for it. If it means putting in extra hours so that you can list purser duties on your CV, then do it!” As she says, “The biggest hurdle in landing that first purser role is a lack of experience completing everyday tasks like payroll, leave, end-of-the-month accounts, managing crew certification, creating cruising plans and itineraries, and managing budgets, accounts, and cash.”

Pierre recommends signing up to yachting placement agencies and getting your CV organized — “Make sure your CV is readable, informative, and it really sells your capabilities,” she says — and get out there and network. Wallace advises that you make sure any gaps in your work history that may have come over the last year are filled and cautions about making sure you’re using the correct terminology.

“My advice to you if you are climbing the ranks: work hard, stay focused, continue a path of professional and personal development, and find yourself a mentor,” Pierre says. “Longevity and glowing references go far with such a competitive role in this tiny industry.”

More Career Guides:

• How to Get a Job as a Yacht Captain
• How to Become a Deckhand
• How to Land a Job as a Stewardess
• C ould You Be a Chef on a Superyacht?

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Purser Jobs on Cruise Ships

• 19 March 2019

Back to Job Descriptions Back to Service and Hospitality Jobs

Chief / First Purser

The chief purser is a senior officer responsible for all accounting onboard a cruise ship. Duties include supervising purser staff, overseeing payroll, managing crew members' visa and work permits, currency exchange etc.

Previous experience as a purser onboard a cruise ship is required. Salaries range from $3400 to $4200 per month.

Purser staff are officers and report to the chief purser. They are responsible for all financial matters onboard a cruise ship, accounting, immigration issues etc.

An accounting and administration background is required. Contracts are usually for one year with a break between two contracts. Salaries are flat and range from $1400 to $2000 per month.

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Cruise Career Opportunities at Sea

Set sail on an exciting career course.

Explore our onboard cruise departments below to match your skills and interests to the perfect career! The majority of our career opportunities are entry level but offer excellent incentives and opportunities for career growth.

Cruise Staff Department

Our Cruise Staff make a dramatic impact on each guest’s cruise experience by conducting a variety of onboard activities for them to enjoy. Activities range from trivia games and contests to themed parties and dance lessons. This team is also responsible for hosting an array of special events onboard, including guest performers, group exercise classes, and even the occasional conga line.

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Junior Assistant Cruise Director

The Junior Assistant Cruise Director is an entry-level position on the Cruise Staff team. This team provides fun and exciting activities for guests, like trivia games, Zumba® classes, ice sculpture demonstrations, dance lessons, and arts and crafts. In this role your goal is to help the Cruise Staff provide a premium entertainment package and make our guests’ vacations memorable. You contribute to these memories by actively participating in all events with enthusiasm and dedication.

Requirements Applicants must have a minimum of two years’ experience in the entertainment and hospitality field, including direct experience hosting activities for large groups. Confident/strong microphone experience is required. Entertainment talents such as dancing, singing, stage performance, hosting sports events, and arts and crafts are a plus, but candidates must be willing to participate in any/all such activities onboard as part of a team environment.

Assistant Cruise Director

In addition to the regular Cruise Staff responsibilities, the Assistant Cruise Director-DJ provides entertaining, engaging, and memorable DJ and emcee services throughout various shipboard venues.

Requirements Applicants must have a minimum of two years' DJ experience at corporate parties, weddings, or similar events; experience hosting karaoke; and a thorough knowledge of a variety of musical genres from 50s classics to today’s popular music. Applicants must include a Web link to their demo reel for consideration.

Deck & Technical

The Deck department is overseen by the Staff Captain and is responsible for navigating the ship as well as managing all safety-related matters, including environment and public health. This team works closely with the Technical department to ensure that all equipment is well maintained and meets international laws and regulations. The Technical department includes a variety of positions that range from entry-level roles, such as Deck Clerk, Trainees, and Cadets; to highly qualified seafarer roles, such as Environmental Officer, Security officers, and navigating officers all the way through to the ship’s Captain.

The Technical department is responsible for the efficient and cost-effective operation and maintenance of all onboard machinery and equipment, covering a wide range of areas including power generation and propulsion; heating and air conditioning; and deck, hotel, and entertainment support systems. The Technical department’s mission is to provide a safe, secure, and environmentally sound operation at all times. It is a dynamic department with a wide variety of roles and career opportunities.

Deck Department Senior Watchkeeping Officers

Senior Watchkeepers are responsible for safe navigation of the ship, maintaining a 24-hour watch by working a four-hours-on/eight-hours-off rotation. Every ship employs three Senior Watchkeepers in the ranks of 1st Officer, Senior 2nd Officer, and 2nd Officer to cover the three watches. Each watch is supported by a Junior Watchkeeper in the rank of 3rd Officer.

Requirements Applicants must hold an unlimited Chief Mates Certificate of Competence recognized by the UK Marine & Coastguard Agency and Bermuda Maritime Authority.

Environmental Officer

The Environmental Officer is responsible for ensuring the highest possible levels of compliance by shipboard staff with all established environmental standards, in line with the company’s core values.

Requirements Applicants must be a licensed Deck or Engineer officer holding a minimum of either a 2nd Deck Officer or 2nd Engineer Certificate of Competence, or at least five years' experience with environmental management systems.

Security Officer

Security Officers are responsible for leading a team of security personnel in monitoring guest and crew activities, investigating security matters that arise, and promptly reporting and correcting security issues in order to maintain a safe and secure shipboard environment in line with the company’s core values.

Requirements Applicants must have a minimum of five years’ experience as a law enforcement officer or service in a maritime military/LE organization. Criminal Investigation experience is preferred as well as knowledge of ISPS code and experience with security surveillance and screening equipment.

Technical Department Senior Watchkeeping Officers

Senior Watchkeepers are responsible for maintaining a 24-hour watch in the ship’s Engine Room, by working a four-hours-on/eight-hours-off rotation. Depending on vessel size, each ship employs either three or four Senior Watchkeepers in the ranks of 1st Engineer and 2nd Engineer.

Requirements Applicants must hold an unlimited 2nd Engineer Certificate of Competence recognized by the UK Marine & Coastguard Agency and Bermuda Maritime Authority.

Hotel Services Engineer

The Hotel Services Engineer leads an onboard Hotel maintenance team in achieving the highest standards appearance for guests and crew area, prompting defect correction in a cost-efficient manner while in line with our company strategy and core values.

The Hotel Services Engineer is responsible for all aspects of Hotel maintenance utilizing the services of the tradesmen within his/her sub-department, as well as the electrical and ventilation departments. This position works closely with the Staff Electro-Technical Officer and the Ventilation Officer when required.

Requirements Applicants must have Technical qualification at OND or HND level or equivalent; a minimum of two years' experience in hotel or hospitality industry maintenance; the ability to read and understand technical drawings and manuals; and excellent technical knowledge to be able to manage, supervise, and guide officers and tradesmen of varying levels of expertise.

Second Plumbers

Second Plumbers are responsible for assisting in the maintenance and repair of the onboard water, sanitary, and heating systems in a cost-efficient manner that is in compliance with company safety standards.

Requirements Applicants must have experience with small repair, evacuation pumps, and welding. Prior experience in a hotel or shipboard environment is preferred.

3rd Engineer

Third Engineer Officers are responsible for operating, inspecting, and maintaining engines, machinery, and equipment in a safe, efficient, and cost-effective manner to the highest professional standards.

Requirements Applicants must hold an unlimited Engineers Officer of the Watch Certificate of Competence recognized by the UK Marine & Coastguard Agency and Bermuda Maritime Authority.

2nd Electro-Technical Officer

Second Electro-Technical Officers assist in leading a team of Electro-Technical staff in the safe, efficient, and cost-effective operation, inspection, and repair of all shipboard electrical systems in compliance with company safety standards to ensure the protection and safety of all guests and crew members.

Requirements Applicants must hold an HND qualification in the electro-technical field and have a minimum one year's sea-time experience.

Entertainment & Guest Programs

Our Cruise Entertainment and Guest Program departments are multifaceted and incorporate a variety of teams that work together to create a captivating entertainment experience. We offer everything from lavish production shows to organized activities, games shows, and informative presentations. We encourage high-quality entertainers, accomplished musicians, skilled production technicians, and knowledgeable lecturers to pursue opportunities to travel the world and delight our guests.

Food & Beverage Administration

The Food and Beverage Administration team (F&B) ensures an excellent guest experience through exceptional dining venues and fun and exotic drinks. As a member of the F&B team you are also responsible for identifying process improvements, reviewing operational concerns, ensuring compliance with policies and procedures in all bar and food service areas, and analyzing daily revenue and cost activities in accordance with overall performance, location, and outlet categories.

Food & Beverage Manager

The Food & Beverage Manager oversees the food and/or beverage operations onboard to achieve the highest level of customer service, maximize revenue opportunities, and control costs. This position supports a minimum of different restaurant and beverage outlets that contain exciting menus designed to match our numerous itineraries.

Requirements Applicants must have a degree from a recognized hotel/catering/culinary school; five years’ experience in a related senior management position with an extensive understanding of food production and restaurant service within the hotel or cruise ship industry; and a thorough knowledge of raw materials, production processes, quality control, and the effective distribution of goods.

Assistant Food & Beverage Manager

The Assistant Food & Beverage Manager assists in the management and administration of all onboard Food & Beverage areas to achieve the highest levels of customer service, revenue generation, and cost control.

Requirements Applicants must have a minimum of three years’ experience in a related F&B management position with experience in beverage operations, food production, and restaurant service within the hotel or cruise ship industry. A degree from a recognized hotel/catering/culinary school is preferred.

Junior Assistant Food & Beverage Manager

The Junior Assistant Food & Beverage Manager provides operational assistance and administrative support to onboard F&B management to achieve the highest levels of customer service, revenue generation, and cost control.

Requirements Applicants must have a minimum of two years’ experience in a related F&B management position with experience in beverage operations, food production, and restaurant service within the hotel or cruise ship industry. A degree from a recognized hotel/catering/culinary school is preferred.

Food & Beverage Operations

Restaurant department.

The Restaurant department is responsible for the operation of dining services in all Food & Beverage venues. Providing excellent customer service to our guests is a key function in this position and requires interaction with multiple departments and levels of management to ensure the operation functions smoothly. The Restaurant department includes a variety of positions that require differing skill sets, so applicants will be considered for positions suitable to their level of experience. The growth and training opportunities within this fast-paced and dynamic department are vast.

Requirements Applicants for entry-level positions must have a minimum of one year's experience in a restaurant, preferably in a fine dining establishment; good written and verbal communication skills; and the ability to work in a fast-paced environment with minimal supervision.

Bar Department

The Bar department looks after all front-of-house guest bars and supports back-of-house bar locations onboard all Princess vessels. This department is responsible for providing memorable experiences for our guests in terms of delivering high-quality beverages and warm, friendly, and professional service. This is an exciting department for individuals who enjoy customer interaction and have a "bubbly" personality. Entry-level positions within the Bar department include Bartender, Bar Steward, and Utility F&B Bars. The growth and training opportunities within this fast-paced and dynamic department are vast.

Requirements Applicants for entry-level positions must have a minimum of one year's experience in a Food & Beverage environment involving the service of beverages, a general knowledge of bar products and presentation, the ability to work in a fast-paced environment with minimal supervision, and good written and verbal communication skills.

Culinary Arts

The Culinary department prides itself in preparing fresh, flavorful cuisine cooked with passion and care. This department is responsible for all food operations onboard the ship and manages food production for not only our guests but also our crew members. It is a very large and active department with a wide representation of the culinary arts. This department includes a variety of positions that require differing skill sets, so applicants will be considered for positions suitable to their level of experience.

Requirements Applicants for entry-level positions must have a minimum of one year's culinary experience at a hotel restaurant or resort, a general understanding of HACCP regulations and safe food-handling procedures, the ability to perform physical work in a fast-paced environment with minimal supervision, and good written and verbal communication skills.

Housekeeping Department

The Housekeeping department is responsible for maintaining the highest level of cleanliness and service in guest staterooms, public areas, and open decks as well as providing laundry services to both guests and crew members. This department is also responsible for the movement of baggage on and off the ship and making sure the ship is ready for new guests each and every cruise. Entry-level positions within this department include Utility Cleaner, Accommodations Attendant, and Laundry Steward.

Housekeeping Jobs

Requirements Applicants must have prior experience within the hospitality industry, an understanding of public health and environmental requirements relating to cabin service, good verbal communication skills, and the ability to work in a fast-paced environment with minimal supervision.

Human Resources

The shipboard Human Resources team works in conjunction with the shoreside Employee Relations team to implement and uphold all HR policies and initiatives in line with the company’s core values. Additional responsibilities include overseeing the Crew Welfare program, creating an optimal work environment to enhance the onboard employee experience, and supporting shipboard and shoreside management teams.

Human Resources Jobs

Requirements Applicants must have a Bachelor’s degree in human resources, adult education, or a related field from an accredited college or five years’ experience in shipboard operations, training, or employee relations. Knowledge of various international human resources standards in the areas of compensation, employee relations, general benefits, employment and staffing practices, and organizational development is preferred.

Information Technology

The onboard Information Technology team manages and supports all shipboard IT systems and operations while also providing maximum system use. The onboard team works closely with our shoreside IT department to continually improve our shipboard systems and technology. The focus is always on the guest experience and maintaining safe operations. We do this by keeping informed of the latest technological advancements, and providing service excellence in all aspects of technology.

The IT Officer is responsible for the maintenance, operation, and support of all onboard computer systems, mobile devices, physical and virtual servers, networks, point-of-sale terminals, network equipment, and peripherals. This consists primarily of level 1 and 2 support as well as system monitoring and troubleshooting. The IT Officer works closely with the shoreside IT group to ensure all onboard systems perform at optimum levels.

Requirements Applicants must have at least two years' related experience in areas of user support within a medium-sized LAN; a thorough knowledge of computer systems including but not limited to Linux, MS Office, Windows Client and Server editions; and experience troubleshooting PC hardware, software applications, and network connectivity. Additional requirements include the ability to meet deadlines and maintain an attention to detail and accuracy while working under pressure in a team environment, excellent written and verbal communication skills, and the ability to lift and carry IT equipment weighing up to 40 pounds. Management or supervisory experience and a BS or higher in computer science, MIS, or related field is strongly preferred.

Computer System Specialist

The Computer System Specialist is responsible for the level 1 support of all onboard computer systems. This includes installing and configuring new PC system hardware, upgrading existing hardware, and supporting mobile devices. The Computer System Specialist works closely with the IT Officer to ensure all onboard systems perform at optimum levels.

Requirements Applicants must have strong customer service skills with the ability to work on multiple tasks; proficiency in the use of computer business applications with working knowledge of PC / LAN systems, hardware and software applications; a minimum of two years’ experience in areas of user support and troubleshooting hardware and software issues; the ability to meet deadlines and maintain attention to detail and accuracy while working in a team environment; excellent written and verbal communication skills; and the ability to lift and carry IT equipment weighing up to 40 pounds. Current CompTIA A+ 220-801 Certification, technical school certification, or three or more years of equivalent work experience is strongly preferred.

Medical Officers

As a member of the on board medical team, you will have the opportunity to travel the world and practice your medical profession at sea in an exciting, challenging and unique environment. The shipboard medical department prides itself in delivering high quality, patient-centered, evidence based healthcare to guests and crew. Within this diverse and welcoming environment, our medical staff perform a broad range of medical care, supported by a skilled medical team in a modern, well-equipped shipboard medical center.  Visit our website for more information on cruise ship medicine , and working at sea as a doctor, nurse, paramedic or healthcare assistant.

Doctors are primarily responsible for providing individualized outpatient, inpatient and ICU care for guests and crew. Doctors consult both crew and guests, providing timely, safe and evidence-based assessments, formulating differential diagnoses and treatment plans, performing clinical interventions and procedures, and coordinating logistics of referrals and evacuations. Doctors manage the preventative health and wellness programs for crew, and are also responsible for adhering to public health practices.

Doctors will also perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center. Additional duties include participation in drills, audits, inspections and training of other crew members. Technical skills are learned and practiced on board, such as X-rays acquisition, and performing a wide-array of laboratory tests and other procedures. Doctors work closely with shipboard nurses and paramedics, and report to the ship’s Senior Doctor.

Nurses are primarily responsible for providing individualized outpatient, inpatient and ICU care for guests and crew. Nurses also act as a first responders, triaging emergency calls, assessing and treating on scene, and transferring patients to the shipboard medical center for definitive care. Through the use of specific patient group directives, nurses are able to practice autonomously under the authority of doctors, assessing patients and providing treatment and advice for specific conditions. In additional to first response duties, nurses work closely with shipboard doctors to attend to patients attending daily walk-in clinics.

Nurses also perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center under the direction and supervision of the Senior Nurse. Additional duties include equipment checks, medicines and inventory management, participation in drills, audits, inspections and training of other crew members. Technical skills are learned and practiced on board, such as X-rays acquisition, and performing a wide-array of laboratory tests and other procedures.

Paramedic / First Responders

Paramedics are responsible for providing high standards of individualized routine and emergency care to guests and crew. Paramedics act as a first responders, triaging emergency calls, assessing and treating on scene, and transferring patients to the shipboard medical center for definitive care. Through the use of specific patient group directives, paramedics are able to practice autonomously under the authority of doctors, assessing patients and providing treatment and advice for specific conditions. In additional to first response duties, paramedics work closely with shipboard nurses and doctors to attend to patients attending daily walk-in clinics.

Paramedics also perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center under the direction and supervision of the Senior Nurse. Additional duties include equipment checks, medicines and inventory management, participation in drills, audits, inspections and training of other crew members. Technical skills are learned and practiced on board, such as X-rays acquisition, and performing a wide-array of laboratory tests and other procedures.

Healthcare Assistance: (HCA)

Healthcare Assistants are an essential part of the medical team onboard, effectively supporting the team with a broad range of clinical, laboratory and administrative tasks. Healthcare assistants conduct health screening, surveillance testing, vaccine campaigns, and work closely with onboard medical staff and admin assistants in attending to patients during daily clinics.

Healthcare Assistants perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center under the direction and supervision of the Senior Nurse. Primary responsibilities include laboratory specimen collection for COVID-19 surveillance testing, all associated administrative functions and onboard laboratory specimen processing procedures. Other duties include basic assessment and triage, assisting with patient care and activities of daily living, specimen collection for other tests and procedures, patient education and vaccination campaigns. Additional duties include equipment checks, medicines and consumables inventory management, participation in drills, audits, inspections, and training of other crew members. Technical skills are learned and practiced on board.

Public Health Officer

As a Public Health Officer you will monitor shipboard public health and infection control procedures and assist both shipboard Management and Corporate Public Health Director in overseeing the implementation and compliance with shipboard prevention and control activities at all response levels including for COVID-19, AGE, and other communicable diseases.

Additionally, you will participate as a key member of the shipboard Outbreak Management Team (OMT), coordinate the implementation and compliance with OMT decisions and oversee the correct and safe storage, par levels, condition, and use of all infection control related PPE, disinfectants, hand sanitizers, and other supplies and related equipment.

Requirements:

• Bachelor’s degree in Public Health, Environmental Health, biological sciences, or closely related field preferred. Certification in CDC-VSP, Infection Control, and EU SHIPSAN preferred.
• Two years of shipboard experience or three years of full-time shoreside experience in implementing, overseeing, or auditing public health programs.
• Knowledge, Skills & Abilities: Knowledge of infection control practices and Vessel Sanitation Standards. Ability to thrive in a fast-paced cruise ship environment, while prioritizing workloads. Excellent interpersonal skills and the ability to effectively communicate to culturally diverse teams. Self- sufficient and able to work independently.
• Critical Professional related Technical Skills: Computer Skills: Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. Experience with electronic health record platforms.
• Cruise industry experience is preferred.

Photography & Video Departments

Onboard photography is primarily centered on portrait and event photography, using both natural locations and onboard studio setups with backdrops and studio lighting. Our Videographers produce a souvenir DVD documenting the cruise experience from beginning to end, showing both onboard entertainment and port tours and destinations. The work is fast-paced, high-volume, and high-quality. Attention to detail, teamwork, and outstanding customer service are the most important elements of this job. You will be shooting photos and videos both ashore and on the ship, processing photos and editing video footage, selling the finished products and other retail items, and providing top-quality customer service to our guests.

Staff Photographer

Requirements Applicants must have a minimum of one year's photography work experience or two years of formal photography training. Strong computer skills and digital photography experience are preferred. We provide all digital equipment and a state-of-the-art onboard lab for use during work hours. Retail sales or customer service experience is also preferred.

Video Producer

Requirements Applicants must have a minimum of one year of videography work experience or two years of formal video production training. Strong shooting and editing skills are required and prior sales and customer service experience is preferred. All video and editing equipment is provided onboard.

Production Technicians

Princess Cruises sets the standard for cruise line entertainment and offers exciting shipboard positions for knowledgeable and professional Technical Production staff. Our first-class theaters and entertainment venues are equipped with state-of-the-art, multi-million-dollar technical systems complete with elaborate sets, spectacular costumes, and fascinating pyrotechnic effects. Our lighting and audio systems consist of MA Lighting, High End, Vari-Lite, German Light Products, Martin Professional, Flying Pig Systems, Green Hippo, Digidesign Venue, and Midas. Our stages are equipped with intricate Tait Towers and Stage Technologies rigging systems consisting of lifts, revolves, serapid tracks, and overhead line-sets.

All of our production shows are showcased in magnificent theaters and are both conceptualized and produced in-house. We work with a talented and award-winning team of Directors, Scenic Designers, Lighting Designers, Choreographers, and Media Designers.

Senior Production Managers

Senior Production Managers oversee all production show elements including lighting, audio, video, automation/rigging, scenery, pyrotechnics, and show rehearsals.

Requirements Applicants must have a minimum of three years' professional work experience in stage management or production/technical direction, with an emphasis in musical theater productions. Strong organizational skills with excellent inter-personal skills are required.

Assistant Production Manager-Lighting

The Assistant Production Manager-Lighting is responsible for programming and operating lighting systems within multiple shipboard venues. This role safely delivers functioning and well-maintained lighting, pyrotechnic, and video systems in support of a dynamic, engaging, and memorable entertainment and activities program.

Requirements Applicants must have a minimum of three years' professional work experience operating, designing, and maintaining MA Lighting, Flying Pig Systems consoles; High End, Vari-Lite, GLP, Martin Professional fixtures; Green Hippo, Catalyst media servers; and familiarity with Pyrodigital console operation.

Assistant Production Manager-Audio

The Assistant Production Manager-Audio is responsible for the operation, maintenance, and programing of live audio within a variety of onboard venues as assigned by shipboard management. This role safely delivers functioning and well-maintained audio systems in support of a dynamic, engaging, and memorable entertainment and activities program.

Requirements Applicants must have a minimum of three years' professional work experience operating and maintaining large-format consoles and mixed media playback. Equipment operating specifics: Digidesign Venue Profile and SC48 consoles, iZ Corp RADAR playback system, LCS Matrix 3 automated surround-sound system, PeaveyMedia Matrix audio interface, QSC Q-SYS Integrated System, and Countryman/Shure UHF wireless microphones.

Assistant Production Manager-Crew Chief

The Assistant Production Manager-Crew Chief is responsible for safely operating functioning and well-maintained rigging/automation systems and associated props and scenery in support of a dynamic, engaging, and memorable entertainment and activities program. In addition, this role assists in the general operation of the venue while managing assigned production staff.

Requirements Applicants must have a minimum of three years' professional work experience operating and maintaining Tait Towers Navigator systems and Stage Technologies Acrobat/Chameleon systems. A good understanding of rigging principles and practice is required. Strong organizational skills with excellent inter-personal skills are essential.

Stage Crew are responsible for assisting the Production team with the maintenance of all equipment, scenery, and props as well as show and event preparation pertaining to A/V equipment, scenic goods, props, lighting, and rigging.

Requirements Applicants must have a minimum of one year's professional work experience with a technical theater background and must possess a solid understanding of basic theater principles to effectively work with mechanized stage equipment, pyrotechnic product, lighting equipment, scenic items and props, rigging and audio equipment, as assigned.

Pursers Department

The Pursers department is the center of Hotel operations onboard all Princess vessels. This dynamic department encompasses a variety of roles and is responsible for the management of hotel accounts, shore excursions, and shipboard personnel operations such as the Crew Office.

Junior Assistant Purser

Junior Assistant Purser is the entry-level position into the Pursers department. Most Junior Assistant Pursers initially begin their onboard career at the Front Desk where responsibilities include providing exceptional customer service to each guest, assisting guests with account inquires, resolving customer service issues, and answering telephone calls. This position offers excellent career development and promotion opportunities in hotel management.

Requirements Applicants must have a minimum of two years’ experience in the hotel/hospitality industry performing junior management duties and front desk responsibilities at a large hotel. Applicants must also be computer literate, have experience with large volume cash handling, possess mathematical and analytical skills, and have excellent customer service skills. Secretarial skills and foreign language fluency are also preferred.

Stewarding Department

The Stewarding department is responsible for maintaining meticulous sanitation and hygiene standards in all Galley areas, ensuring that operating procedures are upheld and adhered to at all times. This includes the proper cleaning, handling, and storage of tableware, cookware, silverware, and Galley equipment.

Stewarding Jobs

Requirements Applicants must have a basic knowledge of cleaning and sanitation procedures for the food service industry, good verbal communications skills, and the ability to perform physical labor in a fast-paced environment with minimum supervision.

Youth Department

Our team of Youth Staff offer an exciting program for kids and teens ages 3-17. The Princess Youth Program is offered on all vessels, year-round in state-of-the-art, dedicated facilities. Our centers are equipped with digital jukeboxes, foosball, air hockey, skeeball, DJ booths, video game stations and more. Our Youth Staff offer a variety of activities, including games, sports, science workshops, and educational programs. Individuals who are outgoing, enthusiastic, energetic and have an interest in entertaining kids of any age are encouraged to apply.

Youth Staff Jobs

Requirements Applicants for Youth Staff must have a minimum of two years’ work experience in a youth/child care-related or teaching field or previous employment in a recreational or educational setting such as camp counseling, coaching,  and/or leading outdoor or community-center activities. Experience supervising kids in a group setting is also required. Experience with children of several ages is strongly preferred, as counselors must be willing to work with any age group to which they are assigned.

Other Cruise Departments

Applicants for positions in the Casino, including Dealers and Slot Technicians, are recruited through Carnival Corporation. For more information please Carnival Corporation's  Ocean Casino Jobs web site .

Spa, fitness, and salon

Applicants interested in positions in the Lotus Spa and Fitness Center are recruited through Steiner Leisure. For more information please visit  One Spa World^ .

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Crew Purser

Vessel type: Ocean-going cruise ship

Job Description

CREW PURSER

Purpose of Position

To manage efficiently all financial and administrative crew related matters aboard the ship and to carry them out in a manner consistent with Viking Ocean Cruises’ high standard.

Your Responsibilities

• Preparation and administration of an accurate payroll, onboard crew accounts. 
• Processing crew cash advances and crew bank wires as per company guidelines.
• Preparation and submission of Month end financial reports.
• Preparation and assistance with Immigration and Custom clearance.
• Liaising with agents and HODs for crew travel arrangements.
• Crew medical disembarks in cooperation with the Medical team.
• Accurate and complete administration of crew files including certification, travel documents, personal details, etc.
• Maintenance of Crew manifests for on board safety regulations and international requirements.
• Maintain an accurate cash float and request required funds from the Chief Purser in timely manner.
• Diligent completion of signing off and on process for all crew members.
• Make all the necessary travel arrangements for off signing crew members.
• Communicate the vacation plan with HOD and Personnel Office. Request changes as per company guidelines.
• Ensure vessel distribution of particular crew manifest information.
• Ensure crew passport and visa validity.
• Ensure crew Seaman’s Books are maintained and valid.
• Liaising with Port Agents for crew sign on and off procedures and requirements.
• Preparation of necessary documentation for inbound and outbound port clearance for crew.
• Clearance of vessel for crew on arrival into port.
• Update Crew manifests and systems for on board safety regulations and international requirements.
• Active participation in onboard training programs.
• Additional duties, not mentioned here, will be expected as per management request.

S upe r v isor: Chief Purser

Receives instructions from:  Chief Purser / General Manager

Your Profile

• A minimum of one year experience in the Pursers department on board a vessel
• Financial background, relative accounting and administration skills
• Excellent English skills, written and spoken
• International experience / shipboard experience is required
• Ability to work independently, positive, approachable personality, professional appearance, excellent communication skills
• Flexible and stress resistant, team player, shows commitment

Guidelines and Regulations

Job Description • Contract • Company Rules and Regulations • Onboard ABC • Viking College • Uniform Regulation

Language Requirements

Good knowledge of the English language is required.

www.vikingcareers.com

THE VIKING STORY

More than 20 years ago, Viking® set the standard for what river cruising should be, and today we are the leader that all others follow. In 2015, we took the same small ship, destination-focused experience to the seas and reinvented ocean cruising. Over the years Viking has won numerous ocean and river cruise line awards from Condé Nast Traveler, Cruise Critic, Travel + Leisure, Travel Weekly and more.

Viking is a strong and dynamic company—with a growing fleet of more than 80 river ships and seven ocean vessels cruising over 100 itineraries around the world.

JOIN THE VIKING FAMILY

If you have always dreamed of combining your love of travel with the ability to grow your career, consider a position at Viking. We are the world’s leading small ship cruise line, and there is tremendous potential to advance your career with us. As part of our crew, when your ship is docked at the many destinations we visit, you can explore ashore and refresh during your free time.

Additionally, with Viking’s award-winning service and thoughtfully curated onboard experiences, our guests are typically very satisfied. This, combined with Viking’s gratuity guidelines, means that you can expect to be well rewarded as an employee on board a Viking ship.

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May also be called: Hotel Manager, Financial Controller, Deputy Purser, Hotel Controller

The Chief Purser is responsible for managing the financial and administrative affairs on a cruise ship, including the availability of cash. They watch out for the interests of the cruise line, and also handle the Immigration and Custom clearance documentation necessary for port operation.

The Financial Controller has a wide range of responsibility which is sure to keep them busy. They have control of all financial operations on the ship, including that of the crew purser and the casino, and will perform internal auditing as required. They maintain contact with the ship’s home offices, supervise front desk operation, guest services, passenger embarkation and debarkation – including medical, and more.

A Chief Purser needs to be fluent in English and possibly other languages, have good communications skills, and have at least five years of experience in a cruise ship management position. Also needs to have a college degree, experience in financial accounting, and may need to be familiar with special software programs for ships.

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Purser Staff

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Assistant Purser

Immigration, customs, visas, the fire panel…  The Purser & Reception departments look after the essentials for operating as a ship,  and welcome new Crew members on a daily basis.

Marine Deck

Min. 2 years

Please carefully read the role description and required certifications below to verify that you meet the requirements. The apply button can be found at the bottom of this page.

About this Role

The Assistant Purser assists with liaising with immigration and customs, and assists the Purser with administration relating to Crew travel, embarkation and disembarkation, and Emergency Muster Lists. This important role requires a high level of organization and attention to detail.

What You Will Contribute

• Maintain information records in Crew Database on a regular basis (daily, if needed)

• Maintain ship’s Emergency Muster Lists

• Maintain the ship’s Articles per Flag State requirements

• Prepare all documentation required for port clearance by port authorities, both for arrival and departure

• Prepare reference documents of Crew lists, etc., for use onboard, as directed by the Purser

• Check the visas or entry permits of all arriving Crew, working to extend these as required and possible

• Be extremely well organized with a high attention to detail

For This Role, You Will Need

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• Ability to communicate proficiently in English in both written and verbal forms.

• Has successfully completed Crowd Management Training in accordance with STCW A-V/2-1

• Proficiency in computer business applications, with aptitude to learn new applications.

• Successful completion of Mercy Ships On Boarding program will be required.

• Training in Crisis Management and Human Behavior in accordance with STCW A-V/2-3, is preferred but not required.

• Training in BT in accordance with STCW A-VI/1-1 through 1-4, is preferred but not required

Full job description available upon request.