corporate travel consultant duties

Corporate Travel Consultant Job Description

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While much of personal travel is now booked online or using a smartphone, businesses still use travel agencies and consultants. Rather than have a secretary or administrative assistant spend time making travel plans, some companies rely instead on a corporate travel consultants.

Corporate travel consultants might find themselves arranging for travel visas to Armenia one day and planning a corporate golf outing to Scotland the next. If you're looking for a career in the travel industry, but find arranging for a family vacations too mundane, then this might be the career for you.

Travel Consultant Education and Training

Most corporate travel consultants have at least an associate's degree in travel administration or business. Higher-level corporate travel management companies hire agents who have foreign language schooling or be able to speak a foreign language natively. Corporate travel agents typically work their way up to a corporate booking position by working at a commercial level travel agency for a number of years.

This lets them enter the corporate travel arena with years of experience under their belts. Some organizations, such as the Travel Institute , offer certification as well as continuing education classes for agents looking to enhance their corporate travel careers. The more you can learn about a specific city or group of cities, the more valuable you'll be in helping corporate clients book hotels, find trendy restaurants, get theater or sports tickets and navigate traffic.

Travel Agent Job Description

The main duty of a corporate travel consultant is to help companies map out travel arrangements for their employees. This can include booking flights, arranging transportation to and from the airport, and booking hotel rooms. They also help with entertainment, such as getting tickets for shows and sports events and getting into popular restaurants.

These professionals might be familiar with the big trade show centers in major cities, helping clients get to and from them in the most convenient way. Corporate travel coordinators also help companies keep their employees' visas and work permits up to date for the locations they need to travel. In some cases, consultants help employees relocate to a new city, state or country.

Working Environment and Hours

Corporate travel consultants either work in an office environment during normal business hours or work from home from an office equipped for doing this type of business. Over the course of a workday, they will spend many hours on the phone or online looking to book the best deals and make arrangements for their clients.

Because they deal with high-level business clients, corporate travel consultants must maintain a professional demeanor throughout the course of a working day. The job can be stressful at times, especially when dealing with last-minute travel arrangements or problems during a corporate travel booking.

Salary and Job Outlook

According to the U.S. Bureau of Labor Statistics reports that travel agents (including consumer and business agents) earned a median income of ​ $43,810 ​ in 2021. This income figure is most likely low for commercial travel consultants who do much more than simply check for airfares and hotel rates.

Job prospects in this field are best for those who specialize in niche industries, such as corporate travel. Corporate travel consultants who freelance typically have no benefits, while consultants working for a corporate travel booking agency will have full-time employee benefits such as health insurance, paid vacation, sick leave and retirement plan options. Corporate agents who travel with their charges on corporate outings typically get free or reduced travel fares.

• The Travel Institute: How to Become a Travel Agent
• Bureau of Labor Statistics: Travel Agents

Nathan McGinty started writing in 1995. He has a Bachelor of Science in communications from the University of Texas at Austin and a Master of Arts in international journalism from City University, London. He has worked in the technology industry for more than 20 years, in positions ranging from tech support to marketing.

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Corporate Travel Consultant

What is a corporate travel consultant, what does a corporate consultant do, what does it take to be successful.

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What does a Corporate Travel Consultant do?

Published October 31, 2022 3 min read

A corporate travel consultant is responsible for planning and booking business travel for their company's employees. This may include booking flights, hotels, car rentals, and other transportation. They may also be responsible for arranging travel insurance and visas.

Corporate Travel Consultant job duties include:

• Arrange domestic and international travel for corporate clients
• Advise clients on travel options that fit their budget and needs
• Book airfare, hotel accommodations, car rentals, and other travel-related services
• Keep abreast of current promotions and discounts to offer clients the best deals
• Help clients plan itineraries and make custom travel arrangements
• Research destinations and make recommendations based on client preferences
• Stay up-to-date on passport and visa requirements
• Monitor changes in flight schedules and alert clients of any delays or cancellations
• Resolve any issues that arise during travel

Corporate Travel Consultant Job Requirements

A corporate travel consultant typically needs a high school diploma, although some jobs may require postsecondary education, and must complete on-the-job training. Some travel consultants may also pursue voluntary certification. Corporate travel consultants typically need several years of experience working in the travel industry before they can advance to a corporate travel consultant position.

Corporate Travel Consultant Skills

• Arranging travel
• Booking travel
• Negotiating rates
• Managing itineraries
• Arranging transportation
• Coordinating with vendors
• Managing expenses
• Dealing with travel disruptions
• Providing customer service
• Handling special requests
• Researching destinations

Related : Top Corporate Travel Consultant Skills: Definition and Examples

How to become a Corporate Travel Consultant

A corporate travel consultant is someone who helps businesses plan and book their travel. This can include booking airfare, hotels, rental cars, and other transportation, as well as making arrangements for meetings and events. A corporate travel consultant typically works with a travel agency or company that specializes in business travel.

To become a corporate travel consultant, you will need to have excellent customer service skills and be able to work well under pressure. You should also be detail-oriented and organized, as you will be responsible for coordinating many different aspects of your clients’ travel plans. In addition, it is helpful to have some knowledge of the business world, as you will be working with corporate clients.

If you are interested in becoming a corporate travel consultant, consider pursuing a degree in hospitality or tourism management. This will give you the skills and knowledge you need to succeed in this field. Alternatively, you can start out working in customer service for a travel agency or airline. With experience, you can then move into a corporate travel consultant role.

Related : Corporate Travel Consultant Resume Example

Related : Corporate Travel Consultant Interview Questions (With Example Answers)

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Corporate Travel Consultant Job Description Template

The Corporate Travel Consultant plays a critical role in managing the travel arrangements of companies and organizations. This job involves working closely with clients to book flights, hotels, and transportation and ensuring that everything runs smoothly during the trip. The ideal candidate should have excellent communication skills, strong customer service skills, and a solid understanding of the travel industry. In this job, you will work closely with clients, vendors, and other travel agents to ensure that clients' travel needs are met in a timely and cost-effective manner. If you have a passion for travel and customer service, then this could be the perfect job for you.

Job Summary:

The Corporate Travel Consultant is responsible for managing travel arrangements for corporate clients. They must ensure that clients' travel needs and preferences are met while staying within their budget. They will also work with travel suppliers to negotiate rates and enforce corporate travel policies.

Key Responsibilities:

• Manage travel arrangements for corporate clients, including flights, hotels, rental cars, and other transportation needs.
• Work with clients to understand their travel needs and preferences, and provide customized travel solutions that meet those requirements.
• Negotiate rates and secure the best travel deals for clients to stay within their budget.
• Enforce corporate travel policies and ensure compliance with applicable travel regulations.
• Provide exceptional customer service to corporate clients throughout their travel experience.
• Track and report on travel expenses and provide regular updates to clients on their travel expenses and budget status.

Key Skills and Qualifications:

• Bachelor’s degree in Travel, Hospitality, or related field.
• Minimum of 3 years of experience in corporate travel management.
• Strong knowledge of travel and booking systems, including GDS systems like Sabre, Amadeus, or Travelport.
• Excellent communication and interpersonal skills, with the ability to build relationships with clients and travel suppliers.
• Strong negotiation skills to secure the best travel deals for clients.
• Ability to work in a fast-paced environment and manage multiple tasks and deadlines.
• Proficient in using Microsoft Office applications.

Working Conditions:

The Corporate Travel Consultant will work in an office environment and may need to work outside of standard business hours to accommodate client needs or support travel disruptions.

Introduction

For companies that require frequent business trips, it is important to have a dedicated team of corporate travel consultants who can manage travel arrangements efficiently. However, finding the right candidate for the job can be challenging. In this article, we will guide you through the process of creating a job posting that will attract quality candidates for the position of Corporate Travel Consultant.

Job Title and Summary

The first step in creating a job posting is to choose an appropriate job title. The title should accurately reflect the responsibilities of the position and be easily searchable. A good example of a job title for a Corporate Travel Consultant would be "Corporate Travel Coordinator" or "Corporate Travel Specialist".

The next step is to write a brief summary of the position that highlights the key responsibilities and qualifications required for the job. This should be a few sentences that give the candidate an overview of what the position entails. For example:

• Manage all aspects of corporate travel including flights, hotels, and transportation
• Provide exceptional customer service to all clients
• Schedule and modify travel itineraries as needed
• Ensure compliance with company travel policy and budget
• Minimum of 2 years of experience in corporate travel management preferred

Job Responsibilities

The job responsibilities section should outline the daily tasks and duties of the Corporate Travel Consultant. These responsibilities should be clear and concise, giving the candidate a good understanding of what their role will be. Some examples of job responsibilities to include are:

• Research and book domestic and international travel for all corporate employees
• Communicate with airlines, hotels, and transportation services to negotiate rates and secure reservations
• Track and manage all expenses related to corporate travel
• Maintain accurate records of all travel itineraries and expenses
• Create and maintain relationships with travel vendors and suppliers
• Provide excellent customer service to all employees and resolve any travel-related issues in a timely manner

Job Requirements and Qualifications

The job requirements and qualifications section should outline the specific skills and experience required for the position. This section is important to ensure that the candidate meets the minimum qualifications for the job. Some examples of job requirements and qualifications to include are:

• Bachelor's degree in business, hospitality, or related field preferred
• Minimum of 2 years of experience in corporate travel management or related field
• Strong communication and interpersonal skills
• Ability to work independently and manage multiple tasks simultaneously
• Proficiency in travel booking software and Microsoft Office Suite
• Attention to detail and strong organizational skills

Company Culture and Benefits

The company culture and benefits section should give the candidate an idea of what it's like to work for your company. This is an important section as it can attract candidates who are a good fit for your company culture. Some examples of benefits to include are:

• Competitive salary and benefits package
• Friendly and collaborative work environment
• Professional development opportunities
• Employee recognition and appreciation programs
• Flexible work schedule and remote work options

Creating a job posting that accurately represents the position and the company culture is essential in attracting and retaining quality candidates. Use this guide to create an effective job posting for the Corporate Travel Consultant position and get the right candidate for the role.

Frequently Asked Questions on Creating Corporate Travel Consultant Job Posting

Q: what qualifications are required for a corporate travel consultant.

A: The qualifications required for a corporate travel consultant vary based on the job description and the level of experience required. However, most jobs require at least a high school diploma and some travel or tourism certification. In addition, experience in a related field can be extremely helpful in landing a corporate travel consultant position.

Q: What should be included in a corporate travel consultant job description?

A: A corporate travel consultant job description should include detailed information about the job requirements, including the qualifications required, daily responsibilities, and expected outcomes. The job description should also include information about the employer, such as the industry, company size, and location. Finally, the job description should specify the expected level of compensation and benefits.

Q: How can I ensure my corporate travel consultant job posting attracts top candidates?

A: To ensure your corporate travel consultant job posting attracts top candidates, make sure to highlight the most important qualifications, skills, and experience required for the position. Additionally, be sure to use specific, detailed language in the job description and provide clear information on compensation and benefits. Finally, consider utilizing social media and other channels to promote your job posting and reach a wider pool of potential candidates.

Q: What are the most important skills a corporate travel consultant should possess?

A: The most important skills for a corporate travel consultant include attention to detail, customer service expertise, exceptional organizational skills, strong communication skills, and the ability to multitask effectively. A corporate travel consultant should also have a good understanding of travel logistics and be able to quickly and efficiently solve problems on behalf of clients.

Q: Should I require specific software experience in my corporate travel consultant job posting?

A: Specific software experience may or may not be required for a corporate travel consultant position. However, it is important to provide clear information about the software and tools used in the job, as well as any relevant experience or certifications that may be required.

Q: How can I assess a candidate's qualifications and experience before hiring them for a corporate travel consultant position?

A: To assess a candidate's qualifications and experience before hiring them for a corporate travel consultant position, consider conducting phone or video interviews, as well as in-person interviews. Additionally, you may want to consider holding group interviews or conducting skills assessments to better evaluate a candidate's communication skills, customer service skills, and problem-solving abilities. Finally, try to gather objective information about a candidate's experience, such as references, certification or training records, and documented work experience.

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Travel Consultant Job Description

Travel consultants provide suggestions for travel arrangements and then proceed to make those plans upon confirmation that clients would like to purchase the package. Most travel consultants require a deposit before they work to secure reservations.

Travel Consultant Job Description Template

We are looking for a well-traveled and insightful travel consultant to advise on and plan business and vacation itineraries. The travel consultant should meet with clients to determine their needs, and then select the most appropriate options given time and budget constraints. You should also inform clients of cancellation procedures and any applicable penalties.

To ensure success as a travel consultant, you should plan arrangements in accordance with clients' mobility and medical requirements. An outstanding travel consultant will monitor and tend to all queries within short turnaround times.

Travel Consultant Responsibilities:

• Responding to inquiries about our company's services and offerings.
• Determining each client's requirements, including destinations, length of stay, and transit time.
• Ensuring that clients pay the deposit before you commence with bookings.
• Informing clients about the cancellation policy, including salient dates and all penalties.
• Ascertaining and adhering to the available budget.
• Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
• Securing accommodation that is best suited to the budget and location of choice.
• Planning excursions based on each client's needs and interests.
• Accounting for mobility and medical needs during each phase of the trip planning process.

Travel Consultant Requirements:

• High school diploma or equivalent.
• Qualification in tourism or similar is preferred.
• Demonstrable experience as a travel consultant, with expertise in local and international travel arrangements.
• Computer literate, with exceptional desktop research and professional writing skills.
• Top-notch interpersonal skills, including communication, respect, and empathy.
• Ability to source the best quotes.
• A knack for delivering multiple outputs within tight turnaround times, as needed.
• Capacity to deliver commendable services that surpass clients' expectations.

Related Articles:

Travel agent job description, reservation agent job description, travel consultant interview questions, travel agent interview questions, reservation agent interview questions.

Travel Consultant Job Description [Updated for 2024]

In the age of global exploration, the focus on travel consultants has never been stronger.

As the world becomes more accessible, the demand for knowledgeable individuals who can plan, guide, and ensure seamless travel experiences grows more pronounced.

But let’s dig deeper: What’s really expected from a travel consultant?

Whether you are:

• A job seeker looking to understand the essence of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the intricacies of travel consultancy,

You’ve found the right spot.

Today, we present a customizable travel consultant job description template, created for effortless posting on job boards or career sites.

Let’s dive right in.

Travel Consultant Duties and Responsibilities

Travel Consultants provide expert advice and guidance on travel options to individuals and groups.

They utilize their knowledge of travel destinations and the travel industry to arrange travel accommodations and plan travel itineraries based on the client’s preferences and budget.

Their duties and responsibilities include:

• Consulting with clients to determine their travel needs and preferences
• Researching and presenting travel itinerary options including transportation, accommodation, and attractions
• Booking and confirming reservations for travel and accommodation
• Offering and selling travel insurance and other travel products
• Advising clients on necessary travel documents such as visas and passports
• Keeping up-to-date with changes and trends in the travel industry
• Providing information on travel advisories and safety warnings
• Handling and resolving client complaints and issues
• Maintaining accurate records of client bookings and payments
• Building and maintaining relationships with travel suppliers and industry partners

Travel Consultant Job Description Template

We are seeking a detail-oriented and experienced Travel Consultant to join our team.

In this role, you will be responsible for organizing and booking clients’ travel plans including transportation, accommodation and activities.

Travel Consultant responsibilities include understanding the clients’ travel needs, planning and arranging customized travel experiences, and selling suitable travel packages and services.

The successful candidate should be passionate about travel, have excellent knowledge of various travel destinations, and outstanding customer service skills.

Responsibilities

• Plan and sell travel experiences, accommodations, insurance, and other travel services
• Cooperate with clients to determine their needs and advise them on travel destinations, travel dates, costs and accommodations
• Manage travel-related issues or emergencies
• Collaborate with clients to determine their needs and suggest suitable travel packages
• Organize travels from beginning to end, including tickets, accommodation, and transportation
• Supply travelers with pertinent information and useful travel/holiday materials
• Handle unforeseen problems and complaints and determine eligibility for money returns
• Maintain relationships with key persons to ensure maximum client satisfaction

Qualifications

• Proven work experience as a travel consultant
• Excellent knowledge of travel software and computer reservation systems
• Fluency in English; knowledge of additional languages is a plus
• Strong sales skills and commercial awareness
• Ability to interact, communicate and negotiate effectively
• Sound knowledge of domestic and international travel trends
• Degree in hospitality, travel, tourism, business or relevant field
• Personal travel experience will be considered an advantage
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Travel discounts

Additional Information

• Job Title: Travel Consultant
• Work Environment: Office setting with options for remote work. Occasional travel may be required for familiarization trips or industry conferences.
• Reporting Structure: Reports to the Travel Agency Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Travel Consultant Do?

Travel Consultants, also known as travel agents, primarily work for travel agencies, tour companies, or operate their own business.

They can also work as independent contractors or consultants.

Their main task is to plan, organize, and book travel arrangements for their clients.

This includes not only booking flights, hotels, and car rentals, but also arranging for tours or other local attractions at the destination.

Travel Consultants provide advice on potential travel destinations, offer information about the local culture, customs, and regulations, and address any travel concerns their clients might have.

This information may include details about necessary travel documents, like visas or passports, or health and safety advisories.

They also work on creating customized itineraries based on their clients’ preferences, budget, and travel goals.

These itineraries may include details about sightseeing spots, dining options, local transportation, and other travel-related aspects.

Travel Consultants often deal with suppliers, such as airlines, hotels, and tour operators, to negotiate contracts, make reservations, and handle any changes or cancellations.

A significant part of their job is to ensure client satisfaction and handle any emergencies or problems that arise during the trip.

This could include rebooking flights, arranging alternative accommodations, or helping with travel insurance claims.

They also stay updated about changes in the travel industry, such as new travel destinations, airline policies, or travel technology, to provide their clients with the best possible service.

Travel Consultant Qualifications and Skills

A proficient travel consultant should have skills and qualifications that align with the role, such as:

• Strong knowledge of various travel destinations and the services available in those destinations
• Excellent interpersonal skills to connect with clients, understanding their specific travel needs and preferences
• Exceptional communication skills to provide clear and accurate information to clients, as well as listen and understand client requests
• Excellent organizational skills for managing travel arrangements, such as booking flights and accommodations, arranging transport, and planning itineraries
• Strong sales skills to effectively promote and sell travel products and services, while also building long-term client relationships
• Problem-solving skills to handle any changes or issues that may arise during the travel planning process or the trip itself
• Customer service skills for performing transactions, handling inquiries, and providing after-sales support, including handling complaints and giving advice
• Working knowledge of travel software systems and online booking tools, as well as proficiency in using computer systems and office software
• Attention to detail to ensure all travel arrangements are made correctly and according to the client’s requirements

Travel Consultant Experience Requirements

Travel consultants typically require at least 1 to 2 years of experience in the travel industry or a customer service role.

This experience can be gained through internships, part-time roles, or positions in related fields such as hospitality or tourism.

Candidates with a background in business or sales may also qualify for travel consultant roles, as these positions often involve selling travel packages and negotiating travel deals.

Those with more than 3 years of experience often have a thorough understanding of the travel industry, including expertise in booking flights, accommodations, and other travel services.

They are also usually familiar with travel-related software and applications.

Travel consultants with more than 5 years of experience may have leadership experience and could be eligible for managerial roles in travel agencies or tour companies.

They may also have specialized knowledge or certifications in areas such as luxury travel, adventure tourism, or corporate travel management.

In addition to practical experience, many employers prefer travel consultants who have completed relevant training or education, such as a diploma or degree in travel, tourism, or a related field.

Travel Consultant Education and Training Requirements

Travel Consultants typically need a high school diploma or equivalent education.

However, many employers prefer candidates with a bachelor’s degree in travel and tourism, hospitality, or a related field.

In addition to formal education, they should have a good understanding of world geography, different cultures, and travel regulations.

Proficiency in foreign languages can also be beneficial.

Many travel consultants gain practical skills through on-the-job training, which includes reservation system software training, customer service training, and learning about the different products and services available to travelers.

Certifications can also be beneficial for travel consultants.

For instance, the Travel Institute offers the Certified Travel Associate (CTA) and Certified Travel Counselor (CTC) credentials, which require continuing education and work experience.

In-depth knowledge about certain destinations or types of travel (like luxury or business travel) can also be an advantage.

This can be achieved through personal travel experiences or specialized training courses.

Finally, because the travel industry is constantly changing, travel consultants must continually update their knowledge through seminars, workshops, and industry events.

Travel Consultant Salary Expectations

A Travel Consultant earns an average salary of $40,840 (USD) per year.

This salary can fluctuate depending on the individual’s experience, skills, location, and the size of the employing agency.

Furthermore, additional earnings could be made from commissions based on sales of travel packages.

Travel Consultant Job Description FAQs

What skills does a travel consultant need.

Travel consultants should possess excellent communication and interpersonal skills to understand their clients’ travel needs and preferences.

They should also have good organizational skills to plan and arrange complex travel itineraries.

Knowledge of travel software and reservation systems is also required.

A good travel consultant should also be able to handle stressful situations, as they often need to make last-minute travel arrangements or cope with travel emergencies.

Do travel consultants need a degree?

While a degree is not always required, many travel consultants have degrees in fields like hospitality, tourism, or business.

Some travel agencies prefer consultants with a background in a specific area, such as luxury travel or business travel.

Certifications from recognized travel organizations, such as The Travel Institute or The American Society of Travel Agents, can also be beneficial.

What should you look for in a travel consultant resume?

In a travel consultant’s resume, look for previous experience in the travel industry, including roles at travel agencies or hospitality companies.

Familiarity with travel software and reservation systems is also a plus.

Other valuable qualities to look for include strong customer service skills, the ability to handle stress, and proficiency in multiple languages.

What qualities make a good travel consultant?

A good travel consultant is passionate about travel and enjoys helping others explore the world.

They are detail-oriented, ensuring that all travel arrangements are made accurately and efficiently.

They have excellent interpersonal skills, making clients feel comfortable and understood.

Additionally, they are problem solvers, able to quickly come up with solutions when travel plans change or emergencies arise.

Is it difficult to hire travel consultants?

Hiring travel consultants can be challenging due to the specific skills and knowledge required for the job.

The ideal candidate should not only have a passion for travel, but also have excellent customer service skills, knowledge of various travel destinations, and the ability to handle stressful situations.

Offering competitive salaries, opportunities for travel, and a supportive work environment can help attract high-quality candidates.

So there you have it.

Today, we’ve unraveled the mystery behind what it actually means to be a travel consultant.

And guess what?

It’s not just about booking flights and hotels.

It’s about curating unforgettable experiences, one destination at a time.

With our reliable travel consultant job description template and real-world examples, you’re fully equipped to take the leap.

But why stop there?

Venture further with our job description generator . It’s your next step to creating precision-designed job listings or refining your resume to perfection.

Every travel itinerary is a part of a larger journey.

Let’s craft those unforgettable experiences. Together.

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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Corporate Travel Agent Job Description

Corporate travel agent duties & responsibilities.

To write an effective corporate travel agent job description, begin by listing detailed duties, responsibilities and expectations. We have included corporate travel agent job description templates that you can modify and use.

Sample responsibilities for this position include:

Corporate Travel Agent Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Corporate Travel Agent

List any licenses or certifications required by the position: TICO

Education for Corporate Travel Agent

Typically a job would require a certain level of education.

Employers hiring for the corporate travel agent job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, General Education, Tourism, Management, Hospitality

Skills for Corporate Travel Agent

Desired skills for corporate travel agent include:

Desired experience for corporate travel agent includes:

Corporate Travel Agent Examples

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG
• Participate fully as a team member to assist, as needed, in completing all functions related to servicing the client, including ticket processing, clerical functions, prepaid tickets, debit memos
• Is fully informed and stays abreast of all airline rules and regulations tariffs and other industry requirements and accurately applies this information when making travel arrangements
• Have a minimum of 3 years of experience working as a corporate travel agent
• Have high accuracy and attention to detail
• 100% Paid for Insurance Premiums
• A 401k plan with 50% company match!
• Frequently required to view items at an extremely close range and must be able to adjust and readjust focus
• A base salary plus unlimited sales incentives – the more you sell, the more you earn!
• Global conferences and award balls
• Leadership career pathways
• Are fully proficient with
• Knowledgeable on all types of ticketing, exchanges, and voiding of tickets
• Are familiar with group and conference travel arrangements and preferred vendor programs
• Have the ability to work independently and in the team—keep pace with others on the team for independent work and help the team out with mass bookings
• Strong sales background including experience working toward goals and/or on commission
• Professional & service-oriented mentality
• A base salary of 30K plus unlimited sales incentives – the more you sell, the more you earn!
• Assist travelers and planners with complex itineraries
• Provide online and agent assist reservation fulfillment
• Thoroughly train online booking tool users
• Compile and submit weekly ARC report
• Review, negotiate and make recommendations with event contracts
• Monitor and support corporate travel department email and telephones
• Maintain traveler profiles
• Experience in Corporate Travel highly desirable
• Discounted travel and fantastic incentives from the world's top travel providers
• Experience to predict potential travel disruptions and offer alternatives
• ARC Specialist
• Ability to maintain work volume and quality consistent with Executive Assistants
• 1 - 3 years of travel agent experience
• Familiarity with GDS (Sabre or Apollo) systems and working with scripts helpful
• Must have a minimum of 5 years experience with using SABRE GDS system
• Minimum of 2+ years on Sabre required
• Enter data into our software and maintain client profiles
• FCM Corporate Travel Agents will receive a base of $40,000 plus uncapped monthly incentives
• 2-5 years experience in Corporate Travel
• Experience with complex international fares
• Experience with complex ticketing & exchanges
• 2-5 years experience in Corporate required
• Compile and submit weekly ARC report as needed
• Arranges domestic and international travel while adhering to company travel policies
• Directly engage with employees across our organization, from campus and experienced professionals to senior & executive managers, to assess & maintain their travel needs and preferences
• Minimum 5+ years of Corporate VIP Travel Counselor experience
• Minimum 3+ years of International expertise
• Sabre GDS expertise
• Knowledge of international exchange rate calculation and taxes
• International Air Ticketing experience
• GetThere experience
• Leverage our online booking systems to book hotel accommodations, train, car rental, car service and flights (including private air transportation)
• Partner with your travelers to ensure all necessary travel documents are obtained in advance of travel deadlines, including passports, visas, or any required clearances
• Build standardized procedures and comprehensive checklists for travel arrangements
• Have the opportunity to review current processes and bring ideas forward to improve upon them
• Ability to work flexible hours and shifts as determined by business need and client call volume
• A base salary plus unlimited sales incentives – the more you sell, the more you earn! Average earnings for first and second year consultants are between $45,000-$50,000 annually
• Assists Travel Agents as needed – hold for airline, email invoices
• Provides routine clerical assistance
• Verifies, sort, post, and check claims, bills, invoices, and vouchers
• Receives outgoing mail and apply correct postage
• Sabre proficient
• Experience with complex international fares strongly recommended
• Experience with complex ticketing & exchanges is preferred
• Sabre skills preferred
• Familiarity with GDS systems, online booking tool concepts, and working with scripts helpful
• High school diploma or equivalent and completion of an accredited travel school program preferred
• Sabre GDS Skills
• Books domestic reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation
• Responds to requests for domestic price quotations utilizing automated system(s) for domestic itineraries
• Responds to requests for international price quotations utilizing automated system(s) for international itineraries
• Providing resolution for escalated issues
• Effectively communicating and working with internal and external customers
• Exercising sound independent judgement
• Upholding quality processes, policies and protocols
• Establishing and maintaining positive relationships
• Guide travelers to make the best financial trip choices for the company and implement company standards
• 2+ years experience in a travel agency or in-house travel department
• Proficient with ticketing, calculating refunds and exchanges, refunds and voids
• Proficient using Sabre
• Proficient using the Concur online booking tool
• Must be able to work under pressure and juggle priorities
• Can fulfil request passports, Visa

Related Job Descriptions

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What They Do

What does a Travel Consultant do?

A travel consultant is responsible for organizing travel arrangements by recommending travel packages, inclusive of all details such as location, travel costs, amenities, and other related factors. Travel consultants confirm the client's preference, ensuring the execution of plans based on their best interests. They arrange the itineraries, reservations, and other specifics for the client's security and comfortability. Travel consultants should also consider factors that may affect travel plans, such as weather conditions and other booking complications, immediately notifying the client on plan adjustments.

• Responsibilities
• Skills And Traits
• Comparisions
• Types of Travel Consultant

Travel consultant responsibilities

Travel consultants play a crucial role in managing travel reservations and arrangements for both corporate and leisure clients. They specialize in planning detailed international itineraries and providing excellent customer service. As Diane Petras , CTIE, president of The Travel Institute, notes, "Regardless of where a graduate lives, there is a great opportunity for those who possess an entrepreneurial spirit, a passion for travel, and a strong desire to curate travel experiences for others because travel can be sold from anywhere." This involves coordinating all aspects of travel, including flight, hotel, car rental, and other transportation services, as well as providing guidance and education to clients about international and domestic travel requirements.

Here are examples of responsibilities from real travel consultant resumes:

• Manage small scale projects to ensure profile databases and scripts properly transfer information in GDS.
• Negotiate contracts, book event/meeting space; manage corporate housing for independent contractors, including RFP's and ROI's.
• Collaborate with other offices on VIP and unusual international reservations for better quality of reservations.
• Provide customer service by providing administrative support to associates using the online reservation booking tool Apollo.
• Modify business travelers airline, car and hotel reservations including exchanging tickets in emergency and non emergency situations.
• Book transportation and hotel reservations using a computer or telephone, collecting payment for transportation and accommodations from the customer.
• Coordinate transportation/reservations, utilize Apollo reservations software
• Operate Amadeus global distribution system to build air itineraries.
• Conduct monthly centrally bill account (CBA) reconciliation in DTS.
• Help arrange both corporate and leisure reservation using the Amadeus CRS system.
• Review all authorization and vouchers within DTS for errors prior to approval.
• Facilitate all airline contracts from start to finish; group air ticketing, passport and visa.
• Monitor and sort global distribution system (GDS) queues (or similar program) to maintain quality control.
• Conduct RFP's, and negotiate discounts with agencies, airlines, car rental companies and hotels as necessary.
• Utilize WorldSpan travel and reservation software.

Travel consultant skills and personality traits

We calculated that 33 % of Travel Consultants are proficient in Reservations , Booking , and Car Rentals . They’re also known for soft skills such as Communication skills , Customer-service skills , and Detail oriented .

We break down the percentage of Travel Consultants that have these skills listed on their resume here:

Modified business travelers airline, car and hotel reservations including exchanging tickets in emergency and non emergency situations.

Provided customer service by providing administrative support to associates using the online reservation booking tool Apollo.

Coordinate domestic/international flight arrangements, hotel accommodations, car rentals, train tickets and limo service.

Provide information and prepared and book all air, car, and hotel reservations for frequent business travel members.

Cultivated customer relationships by providing superior service in all aspects of corporate travel, ultimately increasing potential for repeat business.

Tracked marketing demographics and performed related accounting functions using advanced travel industry software.

Common skills that a travel consultant uses to do their job include "reservations," "booking," and "car rentals." You can find details on the most important travel consultant responsibilities below.

Communication skills. To carry out their duties, the most important skill for a travel consultant to have is communication skills. Their role and responsibilities require that "travel agents must listen to clients’ travel needs and offer travel advice and information that meet those needs." Travel consultants often use communication skills in their day-to-day job, as shown by this real resume: "manage direct communication with tour operators, resort/property managers and transportation vendors (airline, rail and ground). "

Customer-service skills. Another soft skill that's essential for fulfilling travel consultant duties is customer-service skills. The role rewards competence in this skill because "travel agents must be able to interact with clients and respond to questions and complaints in a friendly, professional manner." According to a travel consultant resume, here's how travel consultants can utilize customer-service skills in their job responsibilities: "provided vacation information and arranged travel reservations for customers utilizing points earned on various credit card redemption programs. "

Detail oriented. This is an important skill for travel consultants to perform their duties. For an example of how travel consultant responsibilities depend on this skill, consider that "travel agents must ensure that the reservations they make are for the dates, times, and locations that match travelers’ schedules." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a travel consultant: "created detailed client profiles in the sabre program. ".

Organizational skills. travel consultant responsibilities often require "organizational skills." The duties that rely on this skill are shown by the fact that "travel agents often work on itineraries for many clients at once." This resume example shows what travel consultants do with organizational skills on a typical day: "performed multiple tasks and organizational skills enhanced communication and customer service skills developed and organized sales material to increase client base"

Sales skills. Another common skill required for travel consultant responsibilities is "sales skills." This skill comes up in the duties of travel consultants all the time, as "travel agents must be able to persuade clients to buy transportation, lodging, or tours." An excerpt from a real travel consultant resume shows how this skill is central to what a travel consultant does: "checked in and assisted members with maps, books and any related sales of travel through aaa special preferred suppliers. "

See the full list of travel consultant skills

The three companies that hire the most travel consultants are:

• BCD Travel 158 travel consultants jobs
• Vail Resorts 35 travel consultants jobs
• Accenture 30 travel consultants jobs

Choose from 10+ customizable travel consultant resume templates

Compare different travel consultants

Travel consultant vs. tour agent.

A corporate travel agent assists people in planning, choosing, and arranging holidays. Corporate travel agents will work to the budget set out by those planning the holiday. They provide opinions and advice on the places to go as well as local tourist attractions, customs, and events. The characteristics of agents include enthusiasm, resourcefulness, people skills, and professionalism . They offer foreign and domestic travel services for their corporate clients. Also, they coordinate international and national travel for clients.

These skill sets are where the common ground ends though. The responsibilities of a travel consultant are more likely to require skills like "strong problem-solving," "booking," "car rentals," and "corporate travel." On the other hand, a job as a tour agent requires skills like "telephone messages," "sales floor," "data entry," and "crs." As you can see, what employees do in each career varies considerably.

Travel consultant vs. Corporate travel expert

Each career also uses different skills, according to real travel consultant resumes. While travel consultant responsibilities can utilize skills like "strong problem-solving," "corporate travel," "travel reservations," and "airline tickets," corporate travel experts use skills like "gds," "customer service," "travel arrangements," and "real estate."

Travel consultant vs. Corporate travel agent

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from travel consultant resumes include skills like "strong problem-solving," "car rentals," "corporate travel," and "travel reservations," whereas a corporate travel agent is more likely to list skills in "rental cars," "corporate travel arrangements," "corporate travel policies," and "tour packages. "

Travel consultant vs. Traveler

Types of travel consultant.

• Travel Agent
• Travel Coordinator
• Travel Counselor
• Corporate Travel Agent
• Corporate Travel Consultant

Updated June 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

What Similar Roles Do

• What a Consultant Does
• What a Travel Agent Does
• What a Travel Coordinator Does
• What a Travel Manager Does
• What a Travel Specialist Does

Travel Consultant Related Careers

• Auto Travel Counselor
• Corporate Travel Counselor
• Corporate Travel Expert
• Cruise Counselor
• Senior Travel Consultant
• Travel Manager
• Travel Service Consultant
• Travel Specialist

Travel Consultant Related Jobs

Resume for related jobs.

• Consultant Resume
• Travel Agent Resume
• Travel Coordinator Resume
• Travel Counselor Resume
• Zippia Careers
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• Travel Consultant
• What Does A Travel Consultant Do

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Travel Consultant Job Description Template

What Does a Travel Consultant Do?

Travel consultants advise clients about options for travel in accordance with stated objectives. They facilitate travel arrangements and accommodations for individuals and groups. They also make sure that clients have all the necessary documentation required to travel to their destinations.

Travel Consultant Job Overview

In the travel consultant role, you will research domestic and international places of interest. You will book travel arrangements and collect payments from customers. Success in this position will be demonstrated by the effective execution of each customer’s travel plans.

Travel Consultant Job Responsibilities and Duties

• Books flight and other transportation arrangements as well as lodging and tours
• Provides information about travel destinations and accommodations
• Communicates with vendors of travel-related products to get the best deals
• Visits sites in advance of recommending to tourists
• Markets and sells holiday and other specialized tour packages

Travel Consultant Job Requirements

• Associate or Bachelor’s degree in Hospitality, Travel and Tourism, or similar field
• A certificate in travel consultancy
• Great sales and marketing ability
• Superior knowledge of tourism-industry trends
• Excellent knowledge of travel software
• Ability to speak multiple languages is a plus

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Adrienne Smith

Adrienne Smith is a content strategy consultant working with high-growth businesses on their brand messaging, content strategy, and content creation. A digital nomad, she's exploring the world's cultures and cuisines as she works.

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