hmp humber visits phone number

Humber Prison

Tel: 01430 428413  –  1 Beck Road, Everthorpe, Brough, North Humberside HU15 1RB

HMP Humber has, at the time of writing, (2015) not yet been formed. It will be the result of two prisons merging; HMP Everthorpe and HMP Wolds. The plan is to create a category C resettlement prison housing adult male offenders, and the aim is to provide an innovative service, designed specifically to help prisoners readjust to life in normal society after they have served their sentence. It is anticipated to have a capacity of 1,062. If you want to visit HMP Humber, please refer to the map on this page for directions.

Tel: 01430 428413 – Everthorpe booking line: 01430 426505

Operational capacity: 1,062

1 Beck Road, Everthorpe, Brough, North Humberside HU15 1RB

If an inmate at HMP Humber is struggling to keep in touch it could be down to the excessive call charges from the prisons PIN phone system.

Prison Phone are helping to change that, Our low cost call tariffs reduce the cost of a call to any UK mobile phone from Humber prison.

Friends and family members of HMP Humber inmates are now enjoying longer and more frequent calls as a result!

Send me Humber prison details via FREE SMS

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Here’s some facts about Humber Prison

HMP Humber is a category C prison in Everthorpe, East Riding of Yorkshire. Opened as a merger between HMP Everthorpe and HMP Wolds in 2015, the prison has capacity to hold 1062 male inmates.

Zone 1 (formally Wolds) contains wings A to G wings, while zone 2 (also formally Wolds) consists of wings H to O. A wing is the first night centre and induction unit and has 60 beds. B, C and D wings each have 60 beds, as do E and F wings which form the drug recovery unit. G wing is an enhanced unit with 30 beds. The segregation unit has 18 beds. H wing has 79 beds, I wing has 96 beds, J, K and L wing have 82 beds each and M wing has 81 beds. The enhanced unit, N wing, has 120 beds and O wing, the category D resettlement unit, has 14 beds.

£500,000 worth of drugs were found in the prison in just three months up to December 2016.

To view the latest HMIP inspection report, click here .

Visiting hours are between 14:00 and 16:00 Mon-Sun, and 09:00 – 11:00 Sat-Sun.

In 2008, Everthorpe came under scrutiny when it was revealed that smuggling of drugs and other illegal goods was rife in the prison.

HMP Everthorpe and HMP Wolds are situated directly next to one another, which makes the merger relatively straightforward to complete.

HMP Everthorpe has been criticised in the past for not offering enough opportunity for inmates to join the resettlement scheme.

Prison Phone offers phone tariffs that reduce the costs of calls from this prison by up to 75%! This enables prisoners to get the support and love that they are missing from home, while reducing costs for the inmate. Find out more below.

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Hmp humber (wolds).

• Inside Time Reports
• 13th December 2014
• Male Cat. C , Prison Visit , Yorkshire & Humberside

Prison information

Address: HMP Humber, Brough, East Yorkshire HU15 2JZ, UK

Switchboard: 01430 428013 Sat & Sun: 01430 428584 Managed by: HMPPS Region: Yorkshire & Humberside Category: Male Local Cat C Link to:  https://www.gov.uk/guidance/humber-prison

Description

Humber is a men’s prison in Brough, near Hull, East Yorkshire.

Visit Booking: On-line

Use this online service to book a social visit to a prisoner in England or Wales you need the:

• prisoner number
• prisoner’s date of birth
• dates of birth for all visitors coming with you

The prisoner must add you to their visitor list before you can book a visit.

You’ll get an email confirming your visit. It takes 1 to 3 days.

ID: Every visit

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Can u visit with a cast on ur leg?

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Everthorpe Brough HU15 2JZ

Tel: 01430 273000

Fax: 01430 428001

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Inspections at HMP Humber

A category C prison in East Yorkshire, established from the merger of the former Everthorpe and Wolds prisons, Humber is a large, sprawling site with a varied mix of accommodation types, housing over 1,000 adult men. Since we last inspected, it had been designated a resettlement prison: this had led to new responsibilities, a significant increase in the turnover of the population and an increase in men nearing the end of their sentence.

This was our first inspection since 2017, and it was reassuring to find a settled and very well-led establishment. Outcomes in our healthy prison test of safety had improved to reasonably good and had remained reasonably good in respect and preparation for release. Only in the provision of purposeful activity did outcomes continue to be insufficient.

New arrivals were received well into the prison by caring staff and some supportive peer workers. Risks and vulnerabilities were carefully considered and first night accommodation was clean and ordered. The prison was calm, violence was lower than at similar prisons and despite the size of the institution, very few men were self-isolating. However, six prisoners had taken their own lives since we last inspected, although at the time of our inspection, incidents of self-harm were consistent with what we see in similar prisons. There was clear

evidence of creativity in the promotion of safety and well-being, and a variety of specialist units, such as the HOPE unit, not only addressed specific need but incentivised prisoners to behave well. The main threats to safety were illicit drugs, prisoner debt (linked to drugs) and the limited regime. Mandatory drug testing data, however, suggested that the use of drugs was lower than at similar prisons, although there was some evidence of an increase in the use of psychoactive substances.

The culture of respect in the prison was seen in the positive staff-prisoner relationships we observed, some reasonable prisoner consultation and peer support arrangements, as well work to try to improve the effectiveness of key work. Despite some overcrowding, the environment and the condition of the accommodation was reasonable and prisoners generally had good access to services and amenities. The way complaints were managed had improved and there was a better understanding of the needs of those with protected characteristics than we often see. This included the development of some encouraging partnership working to better meet the needs of young adult prisoners. Good partnership working with health providers was similarly creating good health provision and outcomes.

The prison’s weakness was its disappointing regime. Our checks revealed about 20% of prisoners locked in cell during the working day and only 40% engaged in purposeful activity with evidence of poor attendance even among those allocated. Our Ofsted colleagues found improvements in the provision of education, skills and work, but that few qualifications were gained and workshops were not challenging enough. Ofsted’s final assessment of the

overall effectiveness of the provision was ‘requires improvement’. Set against this, the prison was performing much better in delivering its primary resettlement tasks. Work to promote family ties, supported by the Lincolnshire Action Trust, was good, as was the well-led offender management unit, which made sure prisoners had reasonable contact with prison offender managers and sentence planning. There had also been a useful allocation of new resource to support resettlement services.

Humber is a competently- and capably-run institution with leaders who are open to new ideas and creative in their approach to solving problems. The governor leads from the front and her grip on the principal issues affecting the prison is impressive. Leaders involve staff and prisoners and work well with partners to ensure delivery and maintain high standards. They deserve credit for what they are achieving.

Charlie Taylor HM Chief Inspector of Prisons January 2024

The inspectors provided a brief list of their major conclusions

What needs to improve at HMP Humber

During this inspection we identified 12 key concerns, of which six should be treated as priorities. Priority concerns are those that are most important to improving outcomes for prisoners. They require immediate attention by leaders and managers.

Leaders should make sure that all concerns identified here are addressed and that progress is tracked through a plan which sets out how and when the concerns will be resolved. The plan should be provided to HMI Prisons.

Priority concerns

• Patients with long-term conditions did not always receive the care and treatment they needed. For example, some patients did not have a care plan and some clinical reviews were not taking place.
• There were not enough education, skills or work places to meet the needs of a quarter of the prison population. Leaders and managers had plans to add additional capacity in training and industries, but recognised that this would still leave a shortfall.
• Too many prisoners were released to no fixed abode or to unsustainable accommodation. In last 12 months, approximately 10% of releases had been to no fixed abode, and only 36% to sustainable accommodation.
• Attendance was low in education, skills and work, particularly in prison industries.
• Too few prisoners gained qualifications in mathematics, particularly at level 1.
• In too many of the prison industry workshops, tasks lacked challenge and did not need prisoners to develop new technical skills or knowledge.

Key concerns

• The prison was not doing enough to tackle the behaviour of perpetrators of violence. Investigations into violent behaviour lacked detail and targets for those involved in violence were too generic.
• Violence and self-harm were often related to prisoners being in debt to others. Work to address the causes and consequences of debt among prisoners needed to be prioritised and better coordinated to reduce violence and self-harm.
• Body-worn video cameras were often not activated early enough to capture incidents in full. Leaders could therefore not be confident that all uses of force – including PAVA and batons – were always justified and proportionate.
• Some areas of medicines management were weak. Patients could not access medication reviews, the storage and governance of out-of-hours medicines was poor, and refrigerator and room temperatures were not monitored regularly.
• Some clinical areas did not meet infection control standards, creating unnecessary risk.
• There were gaps in the provision for prisoners with disabilities. This included the absence of trained prisoner carers to support them and poor paperwork for personal emergency evacuation plans.

Return to Humber    

The full reports can be read at the Ministry of Justice web site, just follow the links below:

• Inspection report ( 2 MB ) , Report on an unannounced inspection of HMP Humber by HM Chief Inspector of Prisons (27 November – 15 December 2023)
• HMP Humber – report (PDF) ( 464 kB , Report on a scrutiny visit to HMP Humber by HM Chief Inspector of Prisons (27 October and 3–4 November 2020)
• HMP Humber ( 1.65 MB ) , Report on an unannounced inspection of HMP Humber (21 November, 4–8 December 2017)
• HMP Humber (PDF, 808.76 kB) , Report on an unannounced inspection of HMP Humber (13 – 24 July 2015)
•   HMP Everthorpe  Unannounced short follow-up inspection of HMP Everthorpe (19 – 21 March 2012)
• HMP Everthorpe  Full announced inspection of HMP Everthorpe (12-16 January 2009
• H MP Wolds Announced full follow-up inspection of HMP Wolds (23 – 27 April 2012)
• HMP Wolds Announced inspection of HMP Wolds (7-11 December 2009)
• HMP Wolds Unannounced short follow-up inspection of HMP Wolds (17-19 September 2007)

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• Prison healthcare

HMP Humber (Prison Healthcare)

Sands Lane, Brough, HU15 2JZ

Provided and run by: Spectrum Community Health C.I.C.

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Inspection summaries and ratings from previous provider

On this page, background to this inspection, overall inspection.

Updated 27 January 2020

HMP Humber is a closed category C resettlement prison, located in a rural part of Humberside. The site is large, and health care services are delivered in two zones within the prison. During our visit HMP Humber was holding about 1,030 male prisoners.

Health services at HMP Humber are commissioned by NHS England. The contract for the provision of healthcare services is held by City Health Care Partnerships CIC (CHCP). CHCP is registered with CQC to provide the regulated activities of Diagnostic and screening procedures, Personal care, Surgical procedures and Treatment of disease, disorder or injury.

The report on the March 2019 focused inspection can be found on our website at:

https://www.cqc.org.uk/location/1-2076222918

This inspection report covers our findings in relation to those aspects detailed in the Requirement Notice issued to CHCP in May 2019.

We carried out an announced focused inspection of healthcare services provided by City Health Care Partnership CIC (CHCP) at HMP Humber on 10 December 2019. We last inspected the service in March 2019 when we judged that City Health Care Partnership CIC was in breach of CQC regulations. We issued a Requirement Notice on 24 May 2019 in relation to Regulation 17, Good Governance, of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

The purpose of this inspection was to determine if the healthcare services provided City Health Care Partnership CIC were now meeting the legal requirements and regulations under Section 60 of the Health and Social Care Act 2008. We found that improvements had been made and the provider was no longer in breach of the regulations.

We do not currently rate services provided in prisons.

At this inspection we found:

• The provider had implemented additional governance and quality assurance measures to ensure that patient care was appropriately monitored.
• There was effective partnership working with the prison to continually improve and develop health care services for patients.
• Managers had successfully recruited a range of new staff and had worked with CHCP community services to provide a variety of training and development opportunities, available to all staff.
• Staff were well supported with weekly team supervision sessions and regular managerial supervision.
• No alternative to methadone for treatment of substance misuse and dependency was yet available, however discussions with prison management and NHS England commissioners were ongoing as to how this could be facilitated.
• Improvements had been made to the oversight of medicines including a new system for compliance checks and regular audits to ensure that patient group directions were appropriately signed and authorised.

The areas where the provider should make improvements are:

Clinical coding should be effectively embedded to improve data quality and monitoring of patient care.

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Visiting the prison

Visit opportunities will be booked as per prisoners I.E.P regime, this will provide our prisoners a 2-hour time slot.

Visits will operate Wednesday to Sunday and can be booked as normal by residents via the Kiosk. Prisoners must book their visit 48 hours prior to the visit.

The booking times available are below:

Wednesday - Friday 1400 – 1600 Visits session  

Saturday - Sunday Morning Session 0930 - 1130 Visits session  

Saturday and Sunday Afternoon Session 1400 – 1600 Visits session

Who cannot have a visit? Symptomatic prisoners under isolation.  

Refreshments are available in the Visits Hall. However, these refreshment’s must be purchased in advance in the Visitors Centre. You will be provided with a receipt, to take into the Visits Hall and can be exchanged for your purchased items, which will be delivered to your table by a Red Band prisoner.

Please be conscious there is limited stock available, so order your refreshments early to avoid disappointment.

Searching Searching during social visits will be in line with current guidance. Please be patient, courteous and understanding of our new ways of working. Staff at HMP Northumberland will do their very best to try to make the visit experience as enjoyable as it can be.

Visiting times

Details of HMP Northumberland visiting times.

Learn more Close

Visits will operate Wednesday to Sunday and can be booked as normal by prisoners via the Kiosk. The times are below:

• Wednesday: 2pm - 4pm
• Thursday: 2pm - 4pm
• Friday: 2pm - 4pm
• Saturday: 9:30am - 11:30am & 2pm - 4pm
• Sunday: 9:30am - 11:30am & 2pm - 4pm

How to book a visit

Guidelines of how to book visits to Northumberland prison.

Prisoners must book their own visits using the wing kiosks, an electronic booking system. Prisoners must book the Date; Time Type of visit, and then inform visitors of this information.

Legal visits are booked by email : [email protected]

Before and during visits

What to expect and how to prepare for visiting the prison.

Social Visitors have the option to present one photographic ID document from List A.

• Passports (which must contain proof of address, otherwise proof of address will still be required)
• Identity cards from an EU or Europeans Economic Area (EEA) country
• UK photocard driving licences
• EU or EEA driving licence
• NI Electoral identity cards
• US passport card
• Proof of age card recognised under PASS with a unique reference number (this includes the Citizen ID card)
• Armed Forces identity card
• UK biometric residence permit (BRP)

Should you be unable to present an ID document from List A, they you may present one ID from List B, supported by one document from List C.

• Home Office travel document (convention travel document, stateless person's document, one-way document or certificate of travel)
• Older person's bus pass
• Freedom pass
• Proof of age card recognised under the Proof of Age Standards Scheme (PASS) without a unique reference number (please refer to List A where a unique reference number is present)
• Birth or adoption certificate
• Education certificate from a regulated and recognised educational institution (such as NVQ, SQA, GCSE, A level or degree certificate)
• Rental or purchase agreement for a residential property (signed and dated)
• Marriage or civil partnership certificate
• Bank, Building Society or credit union current account card (on which the claimed identity is shown)

On your first visit, you will need this information to register on the electronic system which records your photo image and an image of their finger scan.

First time visitors should arrive 20 minutes prior to the first visit , to allow time to register. Once on the system, this will speed up future visits.  

Children will not be photographed or have finger prints taken but ID will be required.  

All visitors should expect to be searched when entering the prison.  

Visits room security staff maintain a balance between security and support. Staff are trained to detect any attempts to pass contraband within the visits room and to challenge behaviour which contravenes normally accepted public decency standards .

Dress Code for Visitors

HMP Northumberland operates a family orientated visits policy. The majority of our visitors are accompanied by children and we want to foster a decent, safe and relaxed family environment for all our visitors.

The following items of clothing should not be worn:

×   Hats, scarves or head coverings which are not worn on religious grounds

×   Jackets or coats, hoodies or gloves

×   Inappropriately damaged clothing

×   Metal hair accessories

×   Steel toe capped shoes/boots or cycle/motorcycle shoes

×   Non-prescription glasses i.e. sunglasses

×   See-through / revealing clothing

×   Ripped Jeans

×   Items of clothing that display offensive abusive or insulting words or gestures

×   Mini or very short skirts/dresses unless worn with leggings

×   Shorts which are shorter than mid thigh to knee length

×   Visible or exposed underwear

×   Smart watches

This list is not exhaustive.

It is up to prison staff to make decisions and judgements as to when clothing is inappropriate. When making these decisions, staff will always consider decency and diversity. You may be asked to adjust clothing or wear alternative clothing if available. As a last resort your visit may be cancelled if the dress code cannot be followed.

Security guidance and details about enforced behavioural standards for those visiting prisoners at HMP Northumberland.

• Visitors undergo a number of security procedures before gaining entry to the visit room. This is to prevent escape and prevent the introduction of illicit items.  
• By concentrating on entry procedures, a more relaxed environment can be created within the visit room, enhancing the experience.  
• Visitors must provide their identity , provide biometric finger scans , undergo rub down and drug detection dog searches , submit items for X-ray and be checked with metal detector wand s. A future addition to this process is an online video which will provide insight into entering a prison through a child’s eye.

Types of visit

Legal Visits

Professional Visitors will be able to book a visit as per normal procedures via the establishments booking clerk.

Please be aware that legal visits will be booked to coincide with the allocated socail visits session for each House Block.

Legal / Official Visitors will book their visits via [email protected]

All visitors must provide identification at the Visits Entrance.

Assisted Prison Visits Scheme (APVS)

The Assisted Prison Visits Unit (APVU) provides financial support with the cost of travel to visit a relative, partner or escort a child to visit a loved one in prison. Some costs can also be claimed if overnight accommodation is required to attend a visit. Claimants must be over the age of 18 years, and receiving benefits such as Income Support, Income-based Jobseeker's Allowance or Employment and Support Allowance. Claims are now made quickly and easily online although it is possible to ask for telephone assistance with this or to request a paper application.

See Assisted Prison Visits for more information or to apply. https://www.gov.uk/help-with-prison-visits

Contact by email, letter or card

Information about emailing, sending cards or letters to and sent from a prisoner.

Emailing a prisoner

The prison subscribes to the scheme whereby members of the public can send emails via a secure third party.

These are then printed in the prison and handed to the prisoner as mail.

This facility is widely advertised within the prison and the visitors centre. Families can also send blank forms which residents can write on and be emailed back in response. Further to this, friends and family members are able to subscribe to this service via the internet.

Each prisoner is allowed to send unlimited letters, with one letter each week at the expense of the prison.

Following approval by a Unit Manager, more than one letter per week may be sent at the expense of Sodexo if justified by the prisoner’s circumstances.

Prisoners are provided with a pen, writing paper and an envelope.

Letters sent into the prison for prisoners will be photocopied and the prisoner will receive the photocopy, not the original, except R39 mail.

All cards that are sent in directly from families/friends will not be photocopied but placed into the prisoner’s stored property. If families and friends wish to send in cards, they must do so directly from either Moon Pig or Funky Pigeon . If we receive a Moon Pig or Funky Pigeon card from a family or friends address, it will be placed into the prisoners stored property.

Visitor centre facilities

Refreshments are available in the Visits Hall. However these refreshements must be purchased in advance in the Visitors Centre. You will be provided with a receipt, to take into the Visits Hall and can be exchanged for your purchased items, which will be delivered to your table by a Red Band prisoner.

Please be conscious there is limited stock available, so order your refreshments early to avoid dissapointment.

How we collect and use your data

COLLECTION OF DATA

In order to facilitate your visit to one of our prisons and to ensure that we deliver appropriate levels of security and safety and prevent crime, for identification purposes we shall collect your name, date of birth, address, a biometric template of your fingerprint and a photograph. A series of reference points from a finger print are collected, allowing a unique identification pattern. We do not collect or hold actual fingerprints.

Our prisons operate CCTV and staff may wear Body Worn Video Recording Equipment. We do not collect biometric readings or photographs of children under 16, however with the use of CCTV, images may routinely be captured.

DATA SHARING

We will only share your information with a third party where there is a legal obligation to do so.

RIGHTS OF ACCESS, CORRECTION, ERASURE AND RESTRICTION

You have legal rights in connection with personal information. Under certain circumstances, by law you have the right to:

• Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.
• Object to processing of your personal information by us or on our behalf in certain situations.
• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

DATA RETENTION

We keep personal data in accordance with our clients’ and Sodexo’s retention procedures. These retention periods depend on the nature of the information (e.g. we apply different retention periods to different type of information such as CCTV and your visitor record), and may be subject to change.

If you have any questions or concerns about how long we retain your personal data, please contact the Data Protection Officer using the details below.

FURTHER ADVICE / GUIDANCE

To exercise your rights, you can contact us by writing to us at the following address: [email protected] or email the Global Data Protection Office at the following email address: [email protected] stating your surname, first name and the reason for your request. We will most likely ask you for additional information in order to identify you and to enable us to deal with your request

You also have the right to contact the Information Commissioner’s Office and file a complaint. ( https://ico.org.uk/concerns/ )

HMP Northumberland Morpeth Northumberland NE65 9XG

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• Crime, justice and law
• Prisons and probation

Leeds Prison

Leeds is an adult male prison in the Armley area of Leeds, West Yorkshire.

Help us to improve this page. Give us your feedback in this 2-minute survey .

Book and plan your visit to Leeds

To visit someone in Leeds you must:

• be on that person’s visitor list
• book your visit at least 24 hours in advance
• have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a prisoner can have. You can check this with Leeds prison.

Contact Leeds if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit , including:

• travel to Leeds
• somewhere to stay overnight

How to book family and friends visits

You can book visits online at https://www.gov.uk/prison-visits

You can book visits via telephone: 0113 203 2995.

The booking line is open Monday to Friday: 8am to 10am and 12pm to 2pm.

Face to Face bookings available Monday to Friday: 8am to 12pm (Except Thursdays).

Email (enquiries only) [email protected] .

If you are an ex-offender and have been in prison before, you must make a formal request in writing to the Operation Department before you book a visit. Include the name of the prisoner you want to visit, your name, address, date of birth and previous prisoner number (if known). Also mention any license conditions still in effect. You must be a minimum of 6 months custodial sentence free. If approved, you will get a letter from the Operations Department. Bring that letter to each visit as proof you have been cleared.

People who are on Home Detention Curfew (HDC) or on licence must also bring a copy of the licence with their approval letter to the visit.

Visiting times:

A to E wing:

• Monday: 2pm to 3pm, 3:30pm to 4:30pm and 6pm to 7pm
• Tuesday: 2pm to 3pm, 3:30pm to 4:30pm and 6pm to 7pm
• Wednesday: 2pm to 3pm, 3:30pm to 4:30pm and 6pm to 7pm
• Friday: 2pm to 3pm, 3:30pm to 4:30pm
• Saturday: 9am to 10am, 10:30am to 11:30am, 2pm to 3pm and 3:30pm to 4:30pm
• Sunday: 9am to 10am, 10:30am to 11:30am, 2pm to 3pm and 3:30pm to 4:30pm
• Tuesday: 2pm to 3pm
• Wednesday: 3:30pm to 4:30pm
• Saturday: 9am to 10am
• Sunday: 3:30pm to 4:30pm

All visits can only be booked two weeks in advance.

How to book legal and professional visits

Legal visits can be booked by emailing [email protected]

Legal visit times

• Monday to Friday: 8:30am to 4pm

Getting to Leeds

Find Leeds on a map

The closest railway station is Leeds and buses and taxis run from there. It’s a 30-minute walk or about ten minutes in a taxi.

To plan your journey by public transport:

• use National Rail Enquiries
• use Traveline for local bus times

Parking is very limited at the prison but there is plenty in the surrounding residential area.

Entering Leeds

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison .

All visitors must prove their identity before entering the prison.  All under 18’s must provide a full Birth Certificate.

You will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

Leeds has a strict dress code policy, which means visitors should wear smart clothes (no vests, no low-cut tops, no shorts, no short dresses, and no headwear, other than that worn for religious reasons). A full list can be found in the Jigsaw centre and the visits search area.

Refreshments are now available throughout your visit. The Children’s play area is open at weekends and during school holidays.

There are strict controls on what you can take into Leeds. You will have to leave most of the things you have with you in a locker or with security. Pushchairs and car seats can enter the prison but will be thoroughly searched.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled, and you could be banned from visiting again.

Visiting facilities

Jigsaw runs the visitor centre where you wait for your visit to start. It offers support, advice, reassurance, and information.

Refreshments are now available throughout your visit. The children’s play area is open during school holidays and at weekends. A maximum of £30 per person is allowed on your visit in £5, £10, and £20 notes or loose change in a small see through cash bag available from banks.

When your visiting session starts, you will go through to the visiting hall. This has 20 seats for open visits with 3 adjoining booths for closed visits.

Telephone (visitor centre): 0113 203 2771.

Family days

Family visits are now conducted on a Friday morning every other week.

Keep in touch with someone at Leeds

There are several ways you can keep in touch with someone during their time at Leeds.

Secure video calls

To have a secure video call with someone in this prison you need to:

• Download the Prison Video app
• Create an account
• Register all visitors
• Add the prisoner to your contact list.

How to book a secure video call

Secure video calls at this prison can be requested by prisoners only.

You will receive a notification if a prisoner has requested a video call with you.

Read more about how it works

Phone calls

Prisoners (except for those on a restricted regime or in segregation) have phones in their cells. They can only make outgoing calls so they will always have to call you. They must buy phone credits to do this and can call between 7am and 10pm.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

Prisoners can also use the phones on their unit.

Depending on their daily activity, they can call between:

• 8:15am to 8:45pm
• 10:30am to 11:30am
• 3:15pm to 4:30pm

You can also exchange voicemails using the Prison Voicemail service .

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

You can send emails to someone in Leeds using the Email a Prisoner service .

You might also be able to attach photos and receive replies, depending on the rules at Leeds.

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Leeds .

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison .

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

• are unable to use a computer, a smart phone or the internet
• do not have a debit card

This will allow you to send money by post.

Gifts and parcels

People in Leeds are given a list of approved items that can be sent to them as gifts. Contact Leeds for more information on what’s allowed.

You can only bring in items if the prisoner has applied for and been granted permission. They also must have detailed the items.

They can only be brought in by person and accepted at these times:

• Monday: 9am to 11:30am and 2pm to 6pm
• Tuesday: 9am to 11:30am and 2pm to 3:30pm
• Wednesday: 9am to 11:30am and 2pm to 3:30pm
• Thursday to Sunday - closed

Family and friends of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.   For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F .

Make sure to include the person’s name and prisoner number on the parcel.

All parcels will be opened and checked by officers.

Life at Leeds

Leeds is committed to providing a safe and educational environment where prisoners can learn new skills to help them on release.

Security and safeguarding

Every person at Leeds has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website .

Arrival and first night

When someone first arrives at Leeds, they (or a member of staff) will contact their family by phone. This could be quite late in the evening, depending on the time they arrive.

All prisoners are searched, then given their ID, a hot drink, a shower, a change of clothes and a hot meal.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Each prisoner who arrives at Leeds gets an induction that lasts about a week. They will meet professionals who will help them with:

• health and wellbeing, including mental and sexual health.
• any substance misuse issues, including drugs and alcohol.
• personal development in custody and on release, including skills, education and training.
• other support (sometimes called ‘interventions’), such as managing difficult emotions.

Everyone finds out about the rules, canteen, fire safety, and how things like calls and visits work.

Accommodation

Leeds has nearly 700 cells, across 6 wings (A to F) which house over 1,100 prisoners. There are a mixture of single and shared cells. All wings have exercise yards and gym equipment.

There are residential wings, a first-night centre, an incentivised substance-free living wing (ISFL), a Complex Unit for those requiring additional support and a wing dedicated to vulnerable prisoners.

Education and work

In each 6-week period, the learning and skills department offers over 6000 class sessions, in a variety of subjects, ranging from business and self-employment to literacy and numeracy.

Leeds focuses on planning for each individual, so all prisoners take a basic skills screening test when they arrive. This makes sure all prisoners get the fundamental education they need in English and maths before they start work. This can then be matched to a realistic career plan so they can go on to get the skills and qualifications needed for work when they leave.

Leeds also works in partnership with  Bounceback  which offers City and Guilds qualifications in painting and decorating, carpentry and multi skills.

St Giles supports prisoners into employment on release.

The Offender Management Unit (OMU) works with the prisoners and voluntary and community services to help resettlement.

The ‘Fathers Inside’ programme helps fathers to develop and keep up good relationships with their children.

The Offender Assessment System (OASys) helps prisoners change anti-social behaviour to reduce risk of harm and reoffending.

Temporary release

Prisoners in category D are assessed weekly to be considered for release on temporary licence (ROTL). If they meet the criteria, they go to the board for consideration, and most are then prioritised for transfer to an open prison.

Organisations Leeds works with

The Offender Management Unit (OMU) works with the prisoners and also with voluntary and community services to help resettlement.

It works with:

• Shelter to get the prisoners somewhere stable to live.
• Leeds Community Health Trust for access to mental and physical healthcare and substance abuse and addiction services
• Citizens Advice and the Department of Work and Pensions (DWP) to help prisoners keep on top of finance and debt.
• Jigsawcharity which runs the visitor centre.
• The Community Chaplaincy Organisation
• Nacro which helps to house, educate, support, and advise people in need.

Support for family and friends

Find out about advice and helplines for family and friends .

Support at Leeds

The Prison Advice and Care Trust  offers support to families and partners while their loved one is in prison.

To contact family services email: [email protected]

To contact our Family Services Lead at HMP Leeds: please email [email protected] .

Concerns, problems and complaints

In an emergency.

Call 0113 203 2600 if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.

Problems and complaints

If you have a problem email: [email protected]

Inspection reports

HM Prison and Probation Service publishes action plans for Leeds in response to independent inspections.

Contact Leeds

Governor: Rebecca Newby

Telephone: 0113 203 2600 Monday to Friday: 7am to 10pm Weekends: 7am to 5pm Outside these hours, calls are diverted to the communications room.

Fax: 0113 203 2601 Find out about call charges

Email: [email protected]

Follow Leeds on Twitter/X

HMP Leeds 2 Gloucester Terrace Stanningley Road Leeds West Yorkshire LS12 2TJ

Updated Governor

Updated visiting guidance based on 1 April COVID rule changes

Added link to new safer custody information under Security and safeguarding.

Updated visiting information: Testing for visitors aged 12 and over.

Added link to information about testing for physical contact at visits.

New visiting times and booking information added.

Prison moved into National Stage 3 framework and is now preparing to open visits for family, friends and significant others. We will update this page with specific visiting information as soon as possible.

Updated visiting information in line with new local restriction tiers.

Updated visiting information in line with coronavirus restrictions. 

Updated visiting information in line with coronavirus restrictions.

Added confirmation of secure video calls being made available at this prison.

update to survey link

added survey link

First published.

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