are cruise tickets transferable

Can I Transfer My Royal Caribbean Cruise to Someone Else?

By Anna Duncan

If you have booked a Royal Caribbean cruise but for some reason, you are unable to make it, then the question that arises is – can you transfer your Royal Caribbean cruise to someone else? The answer is yes, you can! However, there are certain conditions that need to be met in order to transfer your reservation.

Conditions for transferring a Royal Caribbean Cruise:

• The person who is taking over the reservation must meet all the requirements of the booking, including age restrictions, passport and visa requirements, and any other conditions specific to the itinerary.
• The transfer must be done at least 7 days before the sailing date.
• The original guest cannot receive a refund for their reservation. Instead, they will receive a Future Cruise Certificate (FCC) that can be used towards another cruise within a year of issue.

Steps for transferring a Royal Caribbean Cruise:

Step 1: Contact Royal Caribbean

Before transferring your reservation, contact Royal Caribbean customer service and let them know that you want to transfer your booking. They will guide you through the process and provide you with all the necessary information.

Step 2: Provide Information

You will need to provide the following information:

• Your booking number
• The name of the person who will be taking over your reservation
• Their contact information (email address and phone number)
• Their date of birth and nationality

Step 3: Pay Transfer Fees (if applicable)

There may be fees associated with transferring your reservation. These fees vary depending on how close it is to the sailing date and whether or not there are any promotions or discounts applied to your original booking.

Step 4: Confirmation

Once the transfer has been completed, Royal Caribbean will send a confirmation email to both the original guest and the new guest.

Things to keep in mind:

• If you have purchased any additional packages or services such as drink packages, shore excursions, or specialty dining, these will not be transferred to the new guest. The new guest will need to purchase them separately.
• Transferring your reservation does not change your payment schedule. The original guest is still responsible for making payments on time.
• If you have purchased travel insurance, you will need to contact your insurance provider and make any necessary changes to your policy.

9 Related Question Answers Found

How do i add excursions to my royal caribbean cruise, how do i join a royal caribbean cruise, how do i contact someone on a royal caribbean cruise, how do i contact royal caribbean cruise line, how do you get a free cruise on royal caribbean, can i send a gift to someone on a royal caribbean cruise, can i transfer my cruise to another date, can you go to jamaica on a cruise, can i use a copy of my birth certificate for a cruise, backpacking - budget travel - business travel - cruise ship - vacation - tourism - resort - cruise - road trip - destination wedding - tourist destination - best places, london - madrid - paris - prague - dubai - barcelona - rome.

© 2024 LuxuryTraveldiva

• Need help? 1-888-751-7804 1-888-751-7804
• Let Us Call You CALL ME
• Drink Packages
• Flights by Celebrity℠
• Hotels by Celebrity
• Manage Reservation
• Shore Excursions
• Upgrade with MoveUp

• My Tier and Points
• Join Captain's Club

Already booked? Sign in or create an account

• South Korea
• New Zealand
• Grand Cayman
• St. Maarten
• U.S Virgin Islands
• New England & Canada
• Pacific Coast
• Antarctic Ocean
• Panama Canal
• Transatlantic
• Transpacific
• Cruise Ports (+300)
• Mediterranean
• Perfect Day at CocoCay
• All Inclusive
• Bucket List Cruises
• Cruise & Land Package
• Groups & Events
• New Cruises
• Popular Cruises
• Specialty Cruises
• Destination Highlights
• Group Excursions
• Private Journeys
• Shore Excursions Overview
• Small Group Discoveries

• 360° Virtual Tours
• Celebrity Apex
• Celebrity Ascent NEW
• Celebrity Beyond
• Celebrity Constellation
• Celebrity Edge
• Celebrity Eclipse
• Celebrity Equinox
• Celebrity Infinity
• Celebrity Millennium
• Celebrity Reflection
• Celebrity Silhouette
• Celebrity Solstice
• Celebrity Summit
• Celebrity Xcel COMING SOON
• Explore Edge Series

Galapagos Expedition Series

• Celebrity Flora
• Celebrity Xpedition
• Celebrity Xploration
• The Retreat
• Suite Life. Elevated.
• Iconic Suite
• Penthouse Suite
• Reflection Suite
• Royal Suite
• Signature Suite
• Celebrity Suite
• Aqua Sky Suite
• Horizon Suite
• Sunset Suite
• View All Suites
• Concierge Class
• Galapagos Accommodations
• Eat & Drink
• Entertainment
• Spa & Wellness

• Cruising 101
• Cruise Fare Options
• Cruise Tips
• First Time on a Cruise
• What is Included on a Cruise
• Future Cruise Vacations
• Accessible Cruising
• Captain's Club Rewards
• Cruise Insurance
• Flights by Celebrity
• Healthy at Sea
• Manage Cruise
• The Celebrity Store
• Travel Documents
• Royal Caribbean International
• Celebrity Cruises

• 75% Off 2nd Guest + Bonus Savings
• 3rd & 4th Guests Sail Free
• Free Caribbean Veranda Upgrades
• Galapagos 20% Savings + Free Flights
• Resident Rates
• Exciting Deals
• View All Offers
• All Included
• Cruise & Land Packages
• Dining Packages
• Photo Packages
• Wi-Fi Packages
• View All Packages
• Captain's Club Overview
• Join the Club
• Loyalty Exclusive Offers
• Tiers & Benefits
• Loyalty Status Match
• Celebrity Cruises Visa Signature® Card

Enjoy 75% off your second guest’s cruise fare and get bonus savings of up to $150.

Frequently Asked Questions

• Reservation Transfers FAQs
• FAQs Overview

Can I transfer my reservation to a travel agent if I purchased my cruise directly from Celebrity Cruises?

Bookings may only be transferred to a Travel Agent up until 30 days from creation if the request is made outside of Final Payment period and the booking is not paid in full. If a booking has a ChoiceAir ticket and the transfer request involves a change in currency we cannot accommodate a transfer. If you would like to transfer your reservation to a travel agent, please complete  this form .

The Direct Guest to Agency transfer information above is applicable to U.S., Canada, Bermuda, and Caribbean bookings only.

Previewing: Promo Dashboard Campaigns

• Favorites & Watchlist Find a Cruise Cruise Deals Cruise Ships Destinations Manage My Cruise​ FAQ Perfect Day at CocoCay Weekend Cruises Crown & Anchor Society Cruising Guides Gift Cards Contact Us Royal Caribbean Group
• Back to Main Menu
• Search Cruises " id="rciHeaderSideNavSubmenu-2-1" class="headerSidenav__link" href="/cruises" target="_self"> Search Cruises
• Cruise Deals
• Weekend Cruises
• Last Minute Cruises
• Family Cruises​
• 2024-2025 Cruises
• All Cruise Ships " id="rciHeaderSideNavSubmenu-4-1" class="headerSidenav__link" href="/cruise-ships" target="_self"> All Cruise Ships
• Cruise Dining
• Onboard Activities
• Cruise Rooms
• The Cruise Experience
• All Cruise Destinations " id="rciHeaderSideNavSubmenu-5-1" class="headerSidenav__link" href="/cruise-destinations" target="_self"> All Cruise Destinations
• Cruise Ports
• Shore Excursions
• Perfect Day at CocoCay
• Caribbean Cruises
• Bahamas Cruises​
• Alaska Cruises
• European Cruises​
• Mediterranean Cruises​
• Royal Destinations
• Cruise Planner
• Make a Payment
• Check-In for My Cruise
• Beverage Packages​
• Shore Excursions​
• Book a Flight
• Dining Packages​
• Royal Gifts
• Required Travel Documents
• Transportation
• Book a Hotel
• Redeem Cruise Credit
• All FAQs " id="rciHeaderSideNavSubmenu-7-1" class="headerSidenav__link" href="/faq" target="_self"> All FAQs
• Boarding Requirements
• Future Cruise Credit​
• Travel Documents​
• Check-in​ & Boarding Pass
• Transportation​
• Perfect Day at CocoCay​
• Post-Cruise Inquiries
• Royal Caribbean
• Celebrity Cruises

How can I modify my reservation after I booked, including adding guests, changing names and updating bed configuration?

Adding Guests to an Existing Reservation

There are several factors that can impact our ability to add more guests to your stateroom, such as ship or stateroom occupancy, after you have originally booked. If you booked directly through us, please give us a call to inquire about adding additional guests.  If you booked through a Travel Advisor, please reach out to your Travel Advisor to inquire.

Name changes (first or last) or substitutions can be made to all but one of the original names on your booking. These changes must be made before the final electronic manifest is sent to the ship, so we advise that any changes be made far in advance of your sail date.  Changes may be subject to additional charges if you booked airfare through our Air2Sea program and your airfare has been assigned.

For groups, name changes are allowed on any booking until the final option date (180 or 120 days to sailing), which is based on the sailing length. Changes may be subject to additional charges if you booked airfare through our Air2Sea program and your airfare has been assigned or documents have been issued.

If you booked your group directly through us, please give us a call to make any updates.  If you booked your group through a Travel Advisor, please reach out to your Travel Advisor to update the reservation.

Changes to Bed Configuration (Splitting or Combining)

If booking via phone, you may request your bed configuration at the time of booking. If you have already booked, bed configuration can be changed by logging into your online account under “Manage My Cruise”, by calling us or contacting your Travel Advisor for assistance. Once onboard, you may request a change to the bed configuration by contacting the housekeeping staff.

Please Note : Some suite categories contain Royal King beds that  cannot  be split into two twin beds.  

Still need help? Contact Us

Get support by phone or email.

Email Your Questions

Locate a Travel Agent

Previewing: Promo Dashboard Campaigns

My Personas

Code: ∅.

Transfer Cruise Booking

• » View More Cruise Lines
• Australia & New Zealand
• Canada & New England
• Mediterranean
• Northern Europe
• Western Europe
• Panama Canal
• South America
• South Pacific
• Cruise Tours
• Galapagos Cruises
• Middle East
• Pacific Coast
• River Cruises
• Transatlantic Cruises
• World Cruises
• » All Cruise Destinations

Cruises From

• Africa, India & Middle East
• Australia & South Pacific
• Latin America
• USA & Canada
• Vacation Interests
• Destination Weddings
• Family Vacations
• Gay & Lesbian Travel
• Group Cruises
• Last Minute Cruises
• Luxury Cruises
• Senior Citizen Travel
• Singles Cruises
• Career Discounts
• Firefighter Discounts
• Military Travel Deals
• Police Discounts
• Land Travel Types
• Vacation Packages
• Transportation
• Car, Bus & Rail
• Cruise Shore Excursions
• Travel Insurance
• Transfer Your Booking To Us
• Frequently Asked Questions
• Shore Excursions
• Cruise Port Directions
• Cruise Registration
• » More Resources

Advanced Cruise Search

What's a Cruise Tour?

A cruise vacation combined with a land package!

The ability to search and book a Cruise Tour online is coming soon!

In the meanwhile, check out our Cruise Tours page or contact us.

If you'd prefer not to fill out this form, feel free to contact us using any of the following options:

Toll Free Phone: 1-866-214-7447 (U.S. & Canada)

Local Phone: 732-970-9142

International Phone: 001-732-970-9142

E-mail: [email protected]

Find the Best Travel Deals!

• Cruise Destinations
• Alaska Cruises
• Australia Cruises
• Bahamas Cruises
• Bermuda Cruises
• Canada Cruises
• Caribbean Cruises
• Hawaii Cruises
• Mediterranean Cruises
• Mexico Cruises
• Panama Cruises
• South America Cruises
• Bayonne, NJ
• Fort Lauderdale, FL
• Galveston, TX
• Los Angeles, CA
• New York, NY
• Port Canaveral, FL
• San Diego, CA
• San Juan, PR
• Seattle, WA
• Vancouver, BC
• » All Departure Ports
• Cruise Lines
• Azamara Club Cruises
• Carnival Cruise Lines
• Celebrity Cruises
• Crystal Cruises
• Cunard Line
• Disney Cruise Line
• Holland America Line
• Norwegian Cruise Line
• Oceania Cruises
• Princess Cruises
• Royal Caribbean
• » All Cruise Lines

Popular Pages

• Cruise Clubs
• Cruise Finder
• Sell Cruises From Home
• Transfer Bookings to Us
• Customer Service
• Cruise FAQs
• Cruise Reviews

Check us out!

Legal Notice

• Cruise Ticket Contract

LEGAL NOTICE

There is nothing more important to us than the safety of our guests. Comprehensive, fleet-wide security practices have been in place for many years, which include the reporting of alleged crimes to the FBI. However, as a result of the Cruise Vessel Security and Safety Act of 2010, statistics for cruise ship crime allegations will now be posted on the internet for public viewing. Public reporting requirements, mandated by this law, are unique to the cruise industry and similar requirements do not exist for other travel suppliers such as airlines, hotels and theme parks.

The statistics, cited within the U.S. Coast Guard's web site, represent crime allegations in different categories occurring on cruise ships sailing from North America, which must be reported in accordance to the Cruise Vessel Security and Safety Act of 2010.

It is worth noting that these alleged incidents are no longer under investigation by the FBI and may have been reported without sufficient evidence. Additionally, it is most important to put these statistics within proper context so that everyone can understand that the incidence of crime on board is very small given the large number of guests we carry.

With 23 of our 24 ships currently sailing from US ports, we carry more guests in North America than any other line.

This year, more than four million guests will sail with Carnival, so the number of alleged incidents is a small fraction of those carried. The likelihood of having an incident occur on board one of our ships is therefore remote.

CARNIVAL PRIVACY SUMMARY

Last Updated: 05/12/2023

Carnival Cruise Line (“ Carnival Cruise Line ,” “ we ,” “ our ,” or “ us ”) is a division of Carnival Corporation & plc. We recognize that your privacy is important. Your choice to share information with us is an important part of how we provide a world-class travel experience. We've developed this Privacy Summary to give you a quick understanding of how and why we collect, use, and share your information both online and in the real world.

If you want more information, you can read the full version of the Carnival Privacy Notice .

HOW WE COLLECT AND USE YOUR INFORMATION

We collect many categories of personal information. The categories we collect may include: Contact and profile information; comments and suggestions, chat and opinions; Payment and transaction information; Location information; Information provided by social networks; Information provided by third parties; Information about fraudulent or criminal activity related to your account.

This information is collected from you in many ways, which are described in the full Privacy Notice . A few examples include:

• WHEN YOU PROVIDE PERSONAL INFORMATION TO US. We collect personal information about you when you register for an account, make a purchase, sign up for marketing communications, participate in an offer, or send it to us.
• WHILE YOU ARE ON YOUR VACATION. We collect personal information about you when you choose to use our or our third-party partners' services, including amenities, excursions, casinos, and otherwise through photo and video footage of our ships.
• WHEN YOU USE OUR ONLINE SERVICES. We collect some personal information about you automatically as you use our Service and during your vacation.
• FROM THIRD-PARTY SOURCES. We may also collect personal information from our third-party partners who help us to provide the Service or from other third- party partners to supplement or enhance our information.

We use personal information to facilitate your vacation and our other Services, to fulfill your requests, process transactions and contact you; to send you personalized advertising and promotional content and materials; to analyze and improve our Services and our business; and for other reasons described more fully in our Privacy Notice below.

If you are travelling on an Ocean Medallion Class ® vessel, we collect information about your use of OCEAN® services, including our applications, websites, and the on-board interactive features during your trip. Please see MedallionClass™ sections of our Privacy Notice for more information.

To learn more about the information we collect and how we use it, see our full Privacy Notice .

HOW WE SHARE YOUR INFORMATION

We share information in a variety of circumstances to provide our services, respond to your requests, improve your experience, and otherwise conduct our business. For example, we may share information:

• With our affiliates and companies in the Carnival Corporation & plc family of companies, who may use your information in the same way as we can under our Privacy Notice.
• With third party partners and service providers to facilitate our Services, fulfill your orders or requests, when you choose to share your activities on Carnival Cruise Line with your friends and contacts, or when you engage in promotional activities we provide with third party partners.
• With select third parties, so that they can provide you with information and marketing messages about products and services you may enjoy.
• In connection with a corporate transaction, such as a merger, sale, reorganization, financing, or in the event of a bankruptcy or related or similar proceeding.
• Where we believe such disclosure is reasonably necessary to protect the personal safety or health of our guests, family members or others or support the health and wellbeing of our crew and the broader public.
• As required by law or subpoena where necessary to comply with law and law enforcement, to enforce our Terms , to protect the security or integrity of our Services, and to exercise or protect the rights, property, health and safety of us and other third-parties. To learn more about these and other ways in which we may share your personal information, please see our full Privacy Notice .

CHOICES ABOUT YOUR INFORMATION

We want you to understand your choices regarding how we may process your personal information. Depending on how you use the Service, these choices may include the following:

• ABOUT OUR ADS. We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. To learn more about our advertising practices and your choices relating to advertising, please see the Ad Choice Policy for more information.
• PROFILE ACCESS & SHARING SETTINGS. You may access and update your profile information, such as your user name, address, or billing information, and may change some of your data sharing preferences on your account page.
• DEVICE SETTINGS. If you would like to update your device access permissions, such as permissions to access your geolocation, camera or address book, you can do so in the "Settings" app on your mobile device.
• PROMOTIONAL MESSAGES. You can stop receiving promotional email communications from us by following the "unsubscribe" instructions provided in such communications. We make every effort to promptly process all unsubscribe requests. You may still receive Service-related communications, including account verification, transactional communications, changes/updates to features of the Services, and technical and security notices.

Please be sure to check the full Privacy Notice for more information about your choices.

REGION-SPECIFIC DISCLOSURES

We may choose or be required by law to provide different or additional disclosures relating to the processing of personal information about residents of certain countries, regions or states. Please refer below for disclosures that may be applicable to you:

• – If you are a resident of the State of California, Colorado, Connecticut, Utah, or Virginia in the United States, please visit the U.S. State Privacy Rights section for more information.
• – If you are a resident of the State of Nevada in the United States, please visit the Nevada Privacy Rights section for more information.
• – If you are located in the European Economic Area, Switzerland and the UK (“EEA”), please visit the European Privacy Rights section for more information.
• – If you are located in Brazil, please visit the Brazil Privacy Rights section for more information.
• – If you are located in the People’s Republic of China (excluding Hong Kong, Macau and Taiwan), please visit the China Privacy Rights section for more information.

For more questions about our Privacy Notice, please feel free to email us at [email protected]

CARNIVAL PRIVACY NOTICE

Carnival Cruise Line (“Carnival Cruise Line”,” “we,” “our,” or “us” ) is a division of Carnival Corporation & plc. Carnival Cruise Line includes 1972 Productions Inc., 6348 Equipment L.L.C, A.C.N. 098 290 834 Pty. Ltd., A.J. Juneau Dock LLC, Adventure Island Ltd., AIDA Kundencenter GmbH, AIDAradio GmbH, Alaska Hotel Properties LLC, Air-Sea Holiday GmbH, Barcelona Cruise Terminal SLU, Bay Island Cruise Port S.A., Belize Cruise Terminal Limited, Carnival (UK) Limited, Carnival Bahamas FC Limited, Carnival Bahamas Holdings Limited, Carnival Corporation & plc Asia Pte. Ltd., Carnival Corporation Hong Kong Limited, Carnival Corporation Korea Ltd., Carnival Corporation Ports Group Japan KK, Carnival Finance LLC, Carnival Grand Bahama Investment Limited, Carnival Investments Limited, Carnival Japan Inc., Carnival License Holdings Limited, Carnival Maritime GmbH, Carnival North America LLC, Carnival Port Holdings Limited, Carnival Ports Inc., Carnival Support Services India Private Limited, Carnival Technical Services (UK) Limited, Carnival Technical Services Finland Limited, Carnival Technical Services GmbH, Carnival Vanuatu Limited, CC U.S. Ventures Inc., CCL Gifts LLC, Costa Crociere PTE Ltd, Costa Crociere S.p.A., Costa Crociere S.A., Costa Cruise Lines Inc., Costa Cruise Lines UK Limited, Costa Cruises Customer Service S.L.U., Costa Cruises Shipping Services (Shanghai) Company Limited, Costa Cruises Travel Agency (Shanghai) Co. Ltd., Costa Cruises Turkey Turizm Gelisim A.S., Costa Cruzeiros Agencia Maritima e Turismo Ltda., Costa International B.V., Costa Kreuzfahrten GmbH, Cozumel Cruise Terminal S.A. de C.V., Cruise Ships Catering & Services International N.V., Cruise Terminal Services S.A de C.V., Cruiseport Curacao C.V., CSMART Real Estate B.V., CSMART Real Estate C.V., CSSC Carnival (Shanghai) Cruise Shipping Limited, CSSC Carnival Italy Cruise Investment S.r.L., D.R. Cruise Port Ltd., F.P.M. SAS, F.P.P. SAS, Fleet Maritime Services (Bermuda) Limited, Fleet Maritime Services Holdings (Bermuda) Limited, Fleet Maritime Services International Limited, Gibs Inc, Global Experience Innovators Inc, Global Fine Arts Inc, Global Shipping Service (Shanghai) Co. Ltd., Grand Cruise Shipping Unipessoal LdA, Grand Turk Cruise Center Ltd, GXI LLC, HAL Antillen N.V., HAL Beheer B.V., HAL Maritime Ltd., HAL Nederland N.V., HAL Properties Limited, HAL Services B.V., Holding Division Iberocruceros SLU, Holland America Line Inc., Holland America Line N.V., Holland America Line Paymaster of Washington LLC, Holland America Line U.S.A. Inc., HSE Hamberg School of Entertainment GmbH, Ibero Cruzeiros Ltda., Ibercruceros SLU, Information Assistance Corporation, International Cruise Services S.A. de C.V., International Leisure Travel Inc., International Maritime Recruitment Agency S.A. de C.V., Milestone N.V., Navitrans S.R.L., Ocean Bahamas Innovation Ltd., Ocean Medallion Fulfilment Ltd., Odds on Gaming Corporation, Operadora Catalina S.r.L., P&O Princess American Holdings, P&O Princess Cruises International Limited, P&O Princess Cruises Pension Trustee Limited, P&O Properties (California) Inc., P&O Travel Limited, Piccapietra Finance S.r.L., Prestige Cruises Management S.A.M., Prestige Cruises N.V., Princess Bermuda Holdings LTD., Princess Cays Ltd., Princess Cruise Corporation Inc., Princess Cruise Lines Ltd., Princess Cruises and Tours Inc., Princess U.S. Holdings Inc., RCT Maintenance & Related Services S.A., RCT Pilots & Related Services S.A., RCT Security & Related Services S.A., Roatan Cruise Terminal S.A. de C.V., Royal Hyway Tours Inc., Santa Cruz Terminal S.L., Seabourn Cruise Line Limited, SeaVacations Limited, SeaVacations UK Limited, Shanghai Coast Cruise Consulting Co. Lda., Ship Care (Bahamas) Limited, Sitmar Cruises Inc., Spanish Cruise Services N.V., Sunshine Shipping Corporation Ltd., T&T International Inc., Tour Alaska LLC, Transnational Services Corporation, Trident Insurance Company Ltd., Welcome Travel Group S.p.A., West Sicily Gate S.r.L., Westmark Hotels of Canada Ltd., Westmark Hotels Inc, Westours Motor Coaches LLC, World Leading Cruise Management (Shanghai) Co. Ltd. We recognize that your privacy is important. Your choice to share information with us is an important part of how we provide a world-class travel experience. We’ve developed this Privacy Notice to explain how your personal information is collected, used, stored, processed, transferred and disclosed by Carnival Cruise Line, both online and in the real world.

Our Services. This Privacy Notice applies to our websites and applications, including Carnival.com and the HubApp and any other website, mobile application, or other online service that links to this Notice (collectively, our “ Sites ”) and describes how we collect, use and process your personal information in connection with our Sites, marketing and promotional activities and your interactions with us before, during and after one of our vacation experiences (collectively with our Sites, our “ Services ”).

Please note that this privacy notice does not apply to our processing of information about employees, crew, contractors or our vendor contacts.

By providing us with your personal information or otherwise using our Services, you acknowledge that you have read, understood and agree to the terms of this Privacy Notice and our Terms of Service .

Click on the links below to jump to each section:

COVID-19 NOTICE

Children’s privacy, how we protect your information, tsa secure flight notice, links to third-party services, changes to our privacy notice.

• QUESTION? COMMENTS? CONTACT US

We collect personal information in various ways, for example, when you visit our online sites and services, book travel, create an account, enjoy our vacation experiences while on a voyage, communicate with us or otherwise engage with our Services. All of the information collected through our Services may be combined to provide a seamless, personalized experience, regardless of how you interact with us.

The categories of personal information we collect can include:

• Personal identifiers such as your name, email address, mailing address, phone number, date of birth or similar identifiers.
• Customer records such as your identification documents, payment information (credit or debit card or other financial information).
• Commercial information such as your travel history, account data, participation in a loyalty or rewards program, information about the products or services purchased or considered.
• Health or medical information such as health monitoring information, accessibility information, care in one of our shipboard clinics, medications, allergies or other medical accommodation needs.
• Sensory information such as photos and videos of you and audio recordings of phone calls between you and us, where permitted by law.
• Biometric information , including facial identifiers that can recognize you from photos and video.
• Preferences you provide to us or generated through your use of the Services, including inferences we may make based on our experience with you.
• Internet, network and device information from the browser or device you use to access our Services, which could include your IP address, device ID, cookie identifiers, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and or clickstream data.
• Geolocation data including precise geolocation data from your browser or device or inferred based on your IP address.
• Professional information if you submit a job application or in connection with your role as a travel partner or agent.
• Background check information that we may receive from third-party sources, such as criminal and sex offender registry information.

Keep reading to learn more about how we collect personal information you provide to us directly, information we collect through your use of the Services or your travel experience, and information we receive through third parties, and the purposes for which we use your information.

A. When You Provide Personal Information to Us.

• REGISTRATION & PROFILE. If you register for an account through our Services or complete your traveler profile, we collect your personal identifiers, customer records, commercial information and, if you provide it, information about health or medical conditions. We use this information to create and administer your account, provide you with the relevant Services and information, communicate with you regarding your account and your use of the Services, provide rewards and loyalty program perks, for customer support purposes, and to send you marketing communications by email, push notification, or by text message, in accordance with your preferences.
• TRAVEL BOOKINGS & ORDERS. If you book travel with us or order additional products or Services, we collect a variety of information, including your personal identifiers, customer records, commercial information and, if you provide it, information about health or medical conditions, as well as any other information you choose to provide to us. We use this information to process your transaction, complete and ship your purchase, book and confirm your travel itinerary, communicate with you and those traveling with you about your itinerary and to administer the Services.
• INQUIRIES & COMMUNICATIONS. If you communicate with us or other guests through any paper or electronic form to request an itinerary, deck plan, brochure, ebrochure or video, or to otherwise inquire or communicate with us or other guests, we collect your personal identifiers, commercial information, and any other personal information you choose to provide in the content of your message. We use this information to investigate and respond to your inquiries, to facilitate communication with us and the other guests, to provide you with requested information, to enhance the services we offer to our guests, and to manage and grow our business. If you represent a company or agency interested in partnering with us, we will also collect your professional and employment information in order to respond to your inquiries, communicate with you, to manage and grow our organization and to facilitate a business relationship.
• SURVEYS & SWEEPSTAKES. If you choose to take advantage of a promotion, respond to a survey, or enter a contest or sweepstakes, we collect your personal identifiers, customer records and any other personal information you are requested to provide at the time, or choose to provide to us. We use this information to administer and facilitate the Services, to respond to your submission, to communicate with you, to conduct market research, inform our marketing and advertising activities and improve and grow our business.
• DEVICE CONTENT (CONTACTS AND PHOTOS). With your permission, we will collect content from the device you use to access our online Services, such as photos from your device camera roll and camera and the contacts from your address book. We use this information to share photos and video you take during your vacation or to communicate with your contacts. For more information on how to withdraw your permission, please see the Choices About Your Information section below.

You may provide personal information for yourself and those traveling with you. By providing us with the travel or contact information of any third party, you confirm that you have the authority to do so on their behalf and have provided them with the information set out in this Privacy Notice. The personal information of each person whose personal information is linked to the same travel itinerary may be accessible by all others included in that same itinerary.

B. While You Are On Your Vacation.

When you take part in the Services aboard one of our ships or at one of our properties, we collect information about your visit, including information about your interactions with our staff, programming and with the technology-enhanced features of our ships and hotels.

There are a few different types of vacation experiences where we may collect and use your information:

• AMENITIES, EXCURSIONS & ADD-ON SERVICES. If you choose to take advantage of our amenities or enhance your vacation with on-board purchases of goods or Services, we collect your personal identifiers, customer records, and commercial information. Depending on the Service, we may also need to collect information about your health or medical conditions. We use this information to process your transaction, book and administer your Services, to communicate with you and those travelling with you about your Services, and to inform our advertising and marketing activities. Where the Services are provided by third-party companies, we will use your information to coordinate and facilitate their provision of the Service.
• INCIDENTS AND HEALTH SCREENINGS. If, while traveling with us, you suffer a personal injury, fall ill, submit a claim about a personal injury, or are otherwise involved in an incident, we collect your personal identifiers, health or medical information and details about the incident. We may also screen you for symptoms of potential contagions, such as COVID-19, that may present a risk to the other guests and crew members aboard our ships, including through temperature checks, self-assessment questionnaires and tissue sampling. We use this information to attend to your medical and safety needs and those of our guests and crew, maintain records of incidents, facilitate investigations and remedies, to protect our rights and the rights of our guests, for security and public health purposes, to prevent fraud, and to improve our Services.
• PHOTO & VIDEO FOOTAGE. We collect a security photo at or before you board our ships. We operate closed circuit television (CCTV) cameras on board our ships, including at all access points and throughout the public areas. These CCTV cameras record continually and images of you may appear in these recordings (" CCTV images "). Photographers and camera crews take photographs and make films for guests to purchase at the end of their vacation or for our own promotional use. They are happy to take reasonable steps to avoid filming or photographing you where you indicate to the person with the camera that this is your preference , but we are unable to guarantee that your images will not be included on an incidental basis. We use this information for our own promotional purposes, to maintain records of incidents, facilitate investigations and remedies, to protect our rights and the rights of our guests, for security purposes, to enable public health measures, to prevent fraud, and to improve our Services. We may apply facial recognition technology to your security photo to facilitate camera-enabled rapid embarkation, debarkation, at entry and exit of the vessel at ports of call. We may also use facial recognition to link the pictures and videos taken by onboard photographers or videographers to you for ease of ordering and to reduce paper waste. After sailing, you will still be able to access your linked photos and videos via our connection with a third-party photo library service. We delete facial biometric identifiers promptly following completion of the voyage though we may retain any photos that have been identified and linked to a guest account for up to two (2) years to enable guest access and purchase of photos and photo memorabilia after the end of the voyage.
• CASINO. If you choose to play or use the services in one of our Casinos or gaming arcades and/or participate in one or more bingo sessions or online gaming experiences, we may collect your personal identifiers, customer records and commercial information. We also collect information about your gaming activity, such as the games you play, duration of play, results of play, total amount wagered, and amount of winnings. We may use this information to validate your identity and age, to determine your eligibility for promotions and offers during your vacation and for future travel, to inform our marketing and advertising activities, and to communicate directly with you. In addition, we may use this information to generate win/loss statement, to conduct credit checks, process lines of credit, or otherwise as needed to comply with our legal obligations and to prevent or investigate fraud. Note: guest casino sites may only be available in international waters or locations where permitted by applicable jurisdictional laws.
• MEDALLIONCLASS™. Where available on MedallionClass™ ships and at certain resorts or destinations, we collect information from and linked to your use of your Medallion® wearable (the “ Medallion® ”), as well as information collected through OCEAN® websites and applications, including MedallionClass™, PlayOcean®, and Ocean® Casino ( together with MedallionClass™ ships and destinations, the “ MedallionClass™ Services ”), your use of the Medallion® during your vacation, and from your booking and interactions with our Services on-board and in select resorts. The wearable Medallion® allows us to collect your position and movement information through sensors and readers located throughout our MedallionClass™ ships and in certain resorts and properties which emit a signal that detects the presence of the Medallion®. This allows us to gather information about your position and location within the ship and your movements on-board. The Medallion® technology is not a global positioning system and cannot detect the precise geolocation (lat/long) of an individual. The Medallion® is linked to your other personal information associated with your registration and traveler profile. We use this information to enable certain personalized features and Services online and during your vacation. For example, we use this information to locate you during your vacation and enable you to locate other members of your family, to contact you and deliver requested Services to your location (e.g., food delivery), to send you content or messaging relevant to your location and to customize your interactions with our Services. We may also use this information to monitor and protect the health and safety of our guests, including to conduct contact tracing, or investigate wrongful acts or allegations as appropriate. We may also use this information, individually and in aggregate, to develop and improve our Services and to understand the movement patterns and behaviors of guests on our ship. When you make a purchase through the MedallionClass™ Services using your Medallion®, we will process the commercial information you have on file in order to complete your transaction, detect and prevent fraud, and to inform our advertising and marketing.

C. When You Use Our Online Services.

When you visit our Sites or use our Services, read our emails, or otherwise engage with us through a computer or mobile device, we and our third party partners automatically collect information you provide to us and information about how you access and use the Service and information about the device you use to access the Service.

We typically collect this information through a variety of tracking technologies, including cookies, Flash objects, web beacons, embedded scripts, APIs and mobile software development kits (SDKs), location-identifying technologies, and similar technology (collectively, “ tracking technologies ”), and we may use third party services and technologies to collect this information. Information we collect automatically about you may be combined with other personal information we collect directly or receive from other sources.

Specifically, we and our third party partners may use tracking technologies to automatically collect commercial information, preferences, and internet, network and device information, including:

• Information about how you access the Service, such as the site from which you came and the site to which you are going when you leave our Sites, how frequently you access the Service, when and whether you open emails or click the links contained in emails, your location when you access or interact with our Service, whether you access the Service from multiple devices and other actions you take on the Service.
• Information about how you use the Service, such as the pages you visit, the links you click, the ads you view and click on, videos you watch, purchase information and your checkout process, and other similar actions. We may also use third-party tools to collect information you provide to us or information about how you use the Service and may record your mouse movements, scrolling, clicks and keystroke activity on our Sites and other browsing behavior. These tools may also record information you enter when you interact withour Service or engage in chat features through our service.
• Information about the computer, tablet, smartphone or other device you use, such as your IP address, browser type, Internet service provider, platform type, device type/model/manufacturer, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account (including, e.g., a persistent device identifier or an Ad ID), and other such information.
• Analytics information. We may collect analytics data, or use third party analytics tools, to help us measure traffic and usage trends for the Service and to understand more about the demographics and behaviors of our users.

All of the information collected automatically through these tools allows us to improve your customer experience. For example, we may use this information to enhance and personalize your user experience, to monitor and improve our Sites and Services, and improve the effectiveness of our Service, offers, advertising, communications and customer service. We may also use this information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Sites; (b) provide custom, personalized content, and information; (c) identify and contact you across multiple devices; (d) provide and monitor the effectiveness of our Service; (e) perform analytics and detect usage patterns on our Service; (f) diagnose or fix technology problems; (g) detect or prevent fraud or other harmful activities, and (h) otherwise to plan for and enhance our Service.

If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note, however, that disabling our cookies may mean that you will not be able to take full advantage of our Services.

Deleting cookies or controlling cookies through browser settings does not delete non-cookie tracking technologies such as Flash objects and HTMP5 Local Storage Objects (LSOs). To manage Flash cookie settings and preferences, you must use the settings manager on Adobe’s website or by clicking here. If you choose to delete Flash objects from our Service, then you may not be able to access and use all or part of the Service or benefit from the information and services offered.

We and our third party partners may collect information through tracking technologies for personalized advertising purposes. See “About Our Ads” to learn more.

D. Information From Third-Party Sources.

We may receive personal information about you from other users or our business partners and service providers and combine this information with other information we have.

• AFFILIATES. We may receive information about you collected by other Carnival Corporation companies, businesses, brands and affiliated entities in our family of companies, so that information you provide to one brand may be used by us to better provide you Services and communicate with you.
• SINGLE SIGN-ON. We use single sign-on to allow a user to enter login information from a third-party platform to access the Services. If you create or log into your account through a third-party social media site, such as Facebook or Google, these services will authenticate your identity and provide you the option to share certain personal information with us, which could include your personal identifiers. We may use this information to authenticate your account, to provide you Services, to communicate with you, and for advertising and marketing purposes. The data we receive is dependent on the third-party’s policies and your privacy settings on that third-party site. To learn more about the use of data collection technologies by social media sites, please visit each site’s privacy policy.
• SERVICE PROVIDERS & PARTNERS. From time to time, we may receive personal information about you from our service providers and other partners, including from our marketing partners or from third-parties conducting identity or address verification, payment processing, credit checks, processing lines of credit, or from our excursion partners or other partners providing activities or co-branded services. We use this information to validate your identity, age and address, to comply with our legal obligations, to monitor activity to identify and provide you with promotions and offers onboard and for future travel, and to prevent fraud, protect our rights and the rights of others, to inform our marketing and advertising activities, calculate loyalty points and administer our loyalty program, and to help provide our Services.
• OTHER TRAVELERS. We may obtain information about you from other travelers who are traveling with you or who have traveled with you, as well as your emergency contacts. We use this information to book your travel itinerary, communicate with you and those traveling with you about the Services, to support public health initiatives, to administer the Services, and for the purpose for which it was provided to us.
• TRAVEL AGENTS. If you purchase travel through a travel agent, the agent may send us your personal identifiers, commercial information and information about health or medical conditions. We will use this information to complete the transaction, book your travel itinerary, communicate with you and those traveling with you about the Services, analyze trends, improve our business, and facilitate your vacation experience. They may retain a copy of this data and are required to have appropriate admin, technical and other safeguards. The travel agent is solely responsible for the processing of personal data they retain. Please review privacy notice of each applicable travel agent for more information about their processing practices.
• PUBLICLY AVAILABLE INFORMATION. We may also collect information about you that is publicly available. For example, we may collect information you publicly post or tag us in on social media sites, such as Facebook or Google, elsewhere online, and information contained in public records databases. We will use this information to conduct market research, verify your identity, prevent fraud, and improve our Services.

In addition to the uses described above, we may collect and use personal information for the following purposes:

• To create, maintain, improve, and operate the Services.
• To personalize your user experience.
• To communicate with you to provide technical or administrative support.
• To conduct, manage, and grow our organization.
• To analyze, research, investigate and improve the use of our Services and interactions with our guests.
• To prevent, investigate, and defend against fraud, unlawful or criminal activity, unauthorized access to or use of personal information and our data system services, and to comply with legal requirements, obligations and other governmental demands.
• To investigate and resolve disputes and security issues and to enforce our Terms of Service and any other contracts you have entered into with us.
• For any other lawful, legitimate business purpose.

We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “ Choices About Your Information ” section below.

We may share your personal information in the following ways:

• SERVICE PROVIDERS. We share information with third party vendors and service providers that perform services for or on our behalf, which may include identifying and serving targeted advertisements, providing mailing or email services, tax and accounting services, product fulfillment, payments processing, photo sharing, data processing and enhancement services, medical and health purposes, fraud prevention, web hosting, analytic services, or other online functionality, subject to appropriate contractual terms protecting the confidentiality and use of such data.
• PROMOTIONAL PARTNERS. We may share limited personal information with third parties with whom we partner to provide promotions, excursions, activities, contests, and sweepstakes, or other promotional activities. The partner will usually be identified by name in our promotion, contest, or sweepstakes communication.
• WITH TRAVEL AND EXCURSION PARTNERS. Some onboard products and services, excursions and other activities are provided by other companies or you may book a travel through multiple operators, such as a travel agent or airline. We may share personal identifers and similar information before, during and after your cruise to facilitate your travel activities, provide your requested services, and provide a seamless service to our guests.
• AT YOUR REQUEST. With your consent or at your direction, we may share your information with. your friends and family through the Services or on various social media networks, or with third parties to whom you direct us to share information, such as excursion partners, medical providers or your travel agent. If you post a product review on our website or a comment on our social media sites, the information you provide may be displayed on publicly online for others to view.
• SELECT MARKETING AND STRATEGIC BUSINESS PARTNERS: We may share limited data with our marketing and strategic business partners, who may use this information for their own business and commercial purposes in accordance with their own privacy policies. For example, these partners may send you emails to provide you with information and marketing messages about products or services that may interest you. You may be given the option to opt-in or opt-out of such sharing, consistent with the laws of the applicable jurisdiction.
• CORPORATE TRANSACTIONS: Personal information may be disclosed to third parties in connection with a corporate transaction, such as a merger, sale of any or all of our assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by an affiliate or third party, or in the event of a bankruptcy or related or similar proceedings; and
• FOR HEALTH AND SAFETY REASONS: Your health and safety is important to us. We may share personal information with third parties or individuals if we reasonably believe in good faith that such action is necessary to protect the personal safety or health of our guests, crew, family members or other individuals. For example, we may disclose your personal identifiers and medical information if you require medical assistance or if we believe that such disclosure is reasonably necessary to inform health care and we may disclose similar information to your family members and emergency contacts, insurance providers, medical providers and family assistance companies in the event of health or safety incident. We may also disclose personal identifiers and health or medical information to our personnel and contractors, port agents and authorities, government officials, health agencies or any other individual or institution as reasonably needed to support public health initiatives, comply with our legal or regulatory obligations, attend to your medical and safety needs, facilitate investigations and remedies, track and mitigate risks of communicable illness including COVID-19, and to protect the rights, health and safety of our guests, crew, and others.
• LAW ENFORCEMENT, GOVERNMENT AUTHORITIES, REGULATORS AND FOR SAFETY OR LEGAL REASONS: We may share personal information with third-parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the our legal obligations under the laws in the jurisdictions in which we operate; (b) to comply with the lawful or reasonable requests of law enforcement, government authorities, courts or to respond to legal process; (c) to enforce our Terms of Use or to protect the security or integrity of our Service; and/or (d) to exercise or protect the rights, property, or personal safety or health of us, our guests, online visitors, or any other third-party. For example, and we may be required to disclose your personal identifiers, customer records and other information to customs agencies or port authorities in the locations where we stop in port.

We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you.

All the above categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties, except as follows: (1) sharing with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, and who will not use such information for their own purposes; (2) if we believe disclosure is required by any applicable law, rule, or regulation, or is necessary to comply with law enforcement or other legal process; (3) if you consent to our sharing of such information; or (4) sharing that is otherwise allowed by law and is in accordance with carrier terms and conditions.

• GEOLOCATION & DEVICE CONTENT. You may control location tracking by adjusting your location services options on the “Settings” app on your mobile device. We may continue to approximate your location based on your IP address when you access the Services through a computer or device. If you would like to update your device content access permissions, such as permissions to access your camera or address book, you can do so in the "Settings" app on your mobile device.
• MEDALLIONCLASS™. To avoid the collection of your position and movement data collected, do not use the Medallion®. You may contact the staff on board the ship to request a card to access your guest room and pay for on board transactions in lieu of the Medallion®. The sensors will still be able to detect your on board position when you use the card to access your room, make a payment, or take a photo, but the card cannot be read by the long-range sensors to track movement data around the ship. Some features of the MedallionClass™ Services will not be available to you if you do not use the Medallion®.
• PROMOTIONAL MESSAGES. You can stop receiving promotional email communications from us by following the “unsubscribe” instructions provided in such communications. We make every effort to promptly process all unsubscribe requests. You may still receive Service-related communications, including account verification, transactional communications, changes/updates to features of the Services, and technical and security notices.

To access, modify or delete your personal information, please submit a request by:

• Emailing [email protected] with sufficient information to identify you and your request,
• Calling 1-855-845-2599
• We will need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account.
• In certain circumstances, we may decline a request to exercise the requests described above, particularly where we are unable to verify your identity. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.
• REQUESTS FOR MINOR CHILDREN. If you wish to submit a request to access, modify or delete information on behalf of your minor child in accordance with applicable jurisdictional laws, you must provide sufficient information to allow us to reasonably verify your child is the person about whom we collected personal information and you are authorized to submit the request on your child’s behalf (i.e., that you are the child’s legal guardian or authorized representative).
• ABOUT OUR ADS. We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. To learn more about our advertising practices and your choices relating to advertising, please see the About Our Ads section for more information.

In response to the global coronavirus pandemic and to protect against the risks of other communicable illness, all guests may be required to undergo health screenings and we will collect additional information recommended by public health authorities or other government agencies or to otherwise demonstrate our guests’ ongoing health and fitness to travel, including:

• CONTACT INFORMATION. Information such as name, nationality, country of residence, originating address, destination address, telephone, and email;
• SYMPTOMS AND HEALTH INFORMATION. Information regarding the presence or absence of possible COVID-19 or other global pandemic symptoms, which may be collected through temperature scans, tissue sampling, medical examinations, surveys or questionnaires, as well as information about pre-existing medical conditions;
• EXPOSURE. Information regarding potential exposure to or infection with COVID-19 or other global pandemic, which may include recent travel history, contacts with guests, crew or other individuals.;
• CONTACT TRACING VIA WEARABLE DEVICE TECHNOLOGY AND OCEANORBIT™ CONTACT TRACING SYSTEM. Information about on-board contacts with crew, guests or other individuals collected via wearable technology such as the Medallion® on MedallionClass™ ships and properties and/or the OceanOrbit™ Contract Tracing system. These devices collect data, such as personal contact, time stamp, duration of contact and frequency of contact with others.
• AS REQUIRED BY LAW. Information collected by our on-board crew or reservations staff pursuant to directives by public health organizations or other government agencies.

We collect and use this information because:

• we must comply with certain regulatory requirements regarding public health, including to determine your fitness to travel consistent with applicable government regulations and guidelines;
• we have a legitimate business interest in ensuring the health and safety of our passengers, crew and the public;
• we have a legitimate business interest in complying with legal and regulatory requirements applicable in the various jurisdictions in which we operate;
• we need to use this information to perform our contract with you to provide our vacation experiences.

Contact Tracing through OceanOrbit™ Contract Tracing System. To help mitigate and manage the potential spread of COVID-19 or other global pandemic illnesses, we use wearable device technology to identify individuals who may have been exposed to COVID-19 and to rapidly detect potential secondary cases that may arise after transmission from an infected individual. The OceanOrbit™ device is a wearable portable electronic device that collects data as guests and crew interact with one another in public and in private areas by broadcasting and recording the presence and proximity of other OceanOrbit™ devices. The OceanOrbit™ system collects time stamps, duration of contact and frequency of contacts. The raw data is associated with the device ID number but will be correlated with guest or crew personal information in the event that contract tracing is called for. On MedallionClass™ ships, we may use on board contact data collected in connection with the Medallion®, rather than the OceanOrbit™ system, which will be linked to your personal information in the same manner as all other OCEAN® data. As part of our contract tracing efforts, we take reasonable precautions to respect our Guests’ privacy and confidentiality by communicating contact exposure information in a manner that is not personally identifiable. However, information about you may be disclosed in a manner that could allow the recipient to determine your identity. For example, if we determine that it is necessary to disclose to a guest that she was in contact with an individual who tested positive for COVID-19 for a period of 1-2 hours on a particular date, that guest may be able to ascertain the likely identity of the unnamed individual based on her personal experience.

We may disclose your personal information, contacts and health information with third parties or individuals to attend to your medical and safety needs and those of our guests and crew; to comply with legal and regulatory requirements; to facilitate public health response initiatives; to conduct contract tracing of individuals who are exposed to or test positive for COVID-19 or other communicable illness while staying with us; or if we reasonably believe that such disclosure is necessary to inform your health care or to protect the personal safety or health of our guests, crew, or other individuals. For example, we may disclose personal identifiers and health or medical information to our personnel and contractors, port agents and authorities, government officials, health agencies or any other individual or institution as reasonably needed to support public health initiatives, comply with our legal or regulatory obligations, attend to your medical and safety needs, facilitate investigations and remedies, track and mitigate risks of communicable illness including COVID-19, and to protect the rights, health and safety of our guests, crew, and others.

Though Carnival Cruise Line provides fun for families of all ages, most of our online Services are not intended to be used by children, nor do we have actual knowledge that children are using these online Services. When we intend to collect personal information from children online, we take additional steps to protect their privacy, including:

• notifying and obtaining consent from parents and legal guardians, in accordance with applicable law,
• limiting our collection of personal information from children to no more than is reasonably necessary to participate in the online activity, and
• giving parents and legal guardians the ability of access personal information that we have collected from their children and to request the personal information be deleted or modified.

If you believe that we might have inadvertently collected information from a child without appropriate parental consent, please contact us at [email protected] so that we may delete the information as soon as possible.

Where we collect personal information about children (for instance, information provided by a parent or legal guardian, travel agent or other travel partner), we process such information in a manner consistent with applicable laws protecting the privacy of children’s data.

A. U.S. State Privacy Rights

This section applies to you if you are a resident of the state of California, Colorado, Connecticut, Utah, or Virginia, and provides additional information about our personal information processing practices relating to individual residents of these states.

Collection and Use of Personal Information. In the last 12 months, we have collected all of the categories of personal information described in our Privacy Notice. To learn more about the types of personal information we collect, the sources from which we collect it, and the purposes for which we use this information, please refer to How We Collect and Use Your Information of the Privacy Notice.

Sensitive Information. Some of the categories of personal information described in our Privacy Notice may be classified as “sensitive” under certain U.S. state privacy laws (“sensitive information”), including social security number, driver’s license number, and passport number; payment card number plus expiration date and security code (CVV), and financial account number and routing number; information concerning your health; biometric information for the purposes of uniquely identifying guests; your username and password; personal information collected from a child; and precise geolocation data. We use this sensitive information for the purposes set forth in the How We Collect and Use Your Information of our Privacy Notice to the extent necessary for the operation of our Services, to enter into and perform a contract with you, to comply with legal and regulatory requirements, to protect the life or physical safety of anyone or as otherwise permissible for our own internal purposes consistent with law.

Deidentified Information. . We may at times receive, or process personal information to create, deidentified data that can no longer reasonably be used to infer information about, or otherwise be linked to, a particular individual or household. Where we maintain deidentified data, we will maintain and use the data in deidentified form and not attempt to reidentify the data except as required or permitted by law.

Disclosure of Personal Information. We share personal information with third parties for business purposes or we may sell your personal information to third parties, subject to your right to opt out of those sales. The categories of third parties to whom we sell or disclose your personal information for a business purpose include: (i) other brands and affiliates in our family of companies; (ii) our service providers; (iii) marketing and strategic partners; (iv) promotional partners; (v) ad networks and advertising partners; (vi) analytics providers; (vii) social networks; and (viii) government authorities. To learn more about how we disclose data to third parties, please refer to How We Share Your Information of the Privacy Notice.

Unless you have exercised your Right to Opt Out of personal information sales, we may sell personal information to third parties for monetary or other valuable consideration. The third parties to whom we sell personal information may use such information for their own purposes in accordance with their own privacy statements, which may include reselling this information to additional third parties.

In the previous 12 months, we have disclosed the all of the categories of personal information we collect to third parties for a business purpose.

In the previous 12 months, we have sold the following categories of personal information to third parties: (i) Personal Identifiers; (ii) Commercial Information; (iii) Preferences; (iv) Internet, network and device information.

We do not sell sensitive information, and we do not process or otherwise share sensitive information for the purpose of targeted advertising. However, depending on your state of residency and subject to certain legal limitations and exceptions, you may be able to limit, or withdraw your consent for, our processing of sensitive information (as described in the Your Rights and Choices section below), except for where the processing of your sensitive information is necessary to provide you the services or otherwise required by law.

Your Rights and Choices. Depending on your state of residence, and subject to certain legal limitations and exceptions, you may be able to exercise the following rights:

• The Right to Know whether we are processing any personal information about you and, under California law only, to obtain certain personalized details about the personal information we have collected about you, including: the categories or specific pieces of personal information we have collected about you; the categories of sources of the personal information; the categories of personal information that we have sold or disclosed to third parties for a business purpose, and the categories of recipients to whom personal information was shared, sold or disclosed; and the business or commercial purposes for collecting or selling the personal information.
• The Right to Access to the personal information we have collected about you and, where required by law, the right to obtain a copy of the personal information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.
• The Right to Correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information.
• The Right to Request Deletion of personal information we have collected from you, subject to certain exceptions.
• The Right to Limit Use and Disclosure of Sensitive Information and exercise control over our collection and processing of certain sensitive information.
• The Right to Opt Out of Personal Information Sales to third parties now or in the future.
• The Right to Opt Out of Sharing Personal Information for Targeted Advertising based on your activity across businesses, distinctly-branded websites, applications, or services.

You also have the right to be free of retaliatory or discriminatory treatment for exercising these rights. However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner.

How to Exercise your Rights. You may submit a request to exercise your privacy rights through one of the mechanisms described below. We will need to verify your identity and confirm your state of residence before processing your request, which may require us to request additional personal information from you or require you to log into your account, if you have one. These rights may not be available to all U.S. residents. We will process your request in accordance with applicable state law. In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law.

Please note that we can only process privacy rights requests for personal information processed by Carnival Cruise Line. If you have interacted with another brand in our family of companies or any other third party, you will have to contact that brand or third party to exercise your California Consumer Requests.

Minors. We do not sell or, for the purposes of targeted advertising, share the personal information of consumers we know to be less than 16 years of age. If we wish to do so in the future, we will first seek affirmative authorization from either the minor who is between 13 and 16 years of age, or the parent or guardian of a minor less than 13 years of age.

If you are under the age of 18 and you want to remove your name or comments from our website or publicly displayed content, please contact us directly at [email protected] . We may not be able to modify or delete your information in all circumstances.

If you wish to submit a privacy request information on behalf of your minor child in accordance with applicable jurisdictional laws, you must provide sufficient information to allow us to reasonably verify your child is the person about whom we collected personal information and you are authorized to submit the request on your child’s behalf (i.e., that you are the child’s legal guardian or authorized representative).

Authorized Agents. In certain circumstances, you may permit an authorized agent to submit requests on your behalf. The authorized agent must provide a letter signed by you confirming the agent has permission to submit a request on your behalf, or must provide sufficient evidence to show that the authorized agent has been lawfully vested with power of attorney.

For security purposes, we may need to verify your identity and confirm directly with you that you have provided the authorized agent permission to submit the request, and it may take additional time to fulfil agent-submitted requests. We may deny a request in the event we are not able to verify the authorized agent’s authority to act on your behalf. Please note that for privacy and security reasons, we will direct future communications to the data subject on whose behalf the request was made.

Notice of Financial Incentive. Notice of Financial Incentive. We offer various financial incentives. For example, the financial incentives we may provide include:

• Discounts, coupons and special offers via email when you sign up for our email list or create an account.
• Rewards when you refer a friend who has never sailed or booked with us before.
• Loyalty programs, where you earn rewards based upon your past travel or spend with us, or through co-branded credit cards such as Carnival’s VIFP Club .

When you sign up for our email list or create an account, you opt-in to participate in a financial incentive program. Participation in any financial incentive program is entirely optional and participants may withdraw from the program at any time. To opt-out of the program and forgo any ongoing incentives, you may unsubscribe from our emails (for email-based incentives), close your account (for loyalty and reward program incentives) or submit a request to delete your information. The financial incentives we offer to consumers are reasonable related to the value of the consumer’s data to our business, based on our reasonable but sole determination. We estimate the value of consumers’ personal information by considering the expense incurred by the business related to the collection, storage and retention of consumers’ personal information in the context of the financial incentive program and the expenses related to the provision of the financial incentive. From time to time, we may provide additional terms that apply to a particular financial incentive, which will be presented to you at the time you sign up for the financial incentive.

The terms applicable to each program and other offering are provided at the time an eligible individual is offered an opportunity to participate. Interested individuals can opt-in to these financial incentives by following the instructions presented at the time the offer is made. Participating individuals may withdraw from our programs and other offerings at any time by following the instructions provided in connection with each offering or by contacting us with the information found in the Contact Us section below.

California Consumer Rights Metrics 2021. The following data reflects the California consumer rights requests that we have processed in the 2021 calendar year (January 2021 – December 2021):

B. NEVADA PRIVACY RIGHTS

C. european privacy rights.

This section applies to you if you are a resident of a member state of the European Economic Area, the United Kingdom and Switzerland. The European Data Protection Regulation and corresponding law in the other European States not being member of the European Union requires us to to disclose certain information regarding the personal information we collect about you and your rights in respect of personal information that we hold.

Legal Basis for the Processing of Your Personal Information. Our processing of your personal information as described in the Section “How We Collect and Use Your Information” is based on the following legal grounds:

• Consent: We may need your consent in connection with our promotional activities in particular, such as sending you promotional messages, if you decide to participate in sweepstakes, to deploy certain cookies when you use our online services and where you use certain Services where we collect location information or information about your health or medical conditions. Where we need your consent, you have the right not to provide consent, or to withdraw it at any time. The withdrawal of your consent does not affect the lawfulness of our use of your personal information before your withdrawal. If you have granted us consent to use your personal information, we will use it only for the purposes specified in the consent declaration. Please note that to the extent our processing is based on your consent and you deny your consent or withdraw it, we may not be able to provide the Service relating thereto. Besides from that, neither the initial denial nor a withdrawal will have any negative consequences for you.
• to manage your travel bookings and orders;
• to provide you with our Services, e.g., process your on-board purchases of goods or Services,
• to communicate with you to provide technical or administrative support, or
• to be able to provide our online Services.
• Compliance with legal obligations: We may be obliged to process personal information to comply with our legal obligations, for example where we are required to retain data for tax law or commercial purposes or where we must comply with regulatory requirements regarding public health or gambling.
• to conduct customer surveys in order to enhance and optimize your vacation experience;
• to protect our rights and the rights of our guests;to prevent, investigate, and defend against fraud, unlawful or criminal activity, unauthorized access to or use of personal information and our data system services;
• to investigate and resolve disputes and security issues;
• to provide you with personalized Services;
• to communicate with you and reply to your questions or comments submitted to us by any means; and
• to pursue or defend against legal claims.
• Where we process your personal information based on our legitimate interests, we will only do so where we have appropriately assessed and balanced our interests against your right to privacy.

Additional Information on How Your Personal Information Is Transferred Globally. In case your personal information is transferred to jurisdictions located outside of the European Economic Area, the United Kingdom or Switzerland, for example, to the United States or any other country where we have operations, we will ensure that appropriate safeguards exist and are taken, such as:

• the recipient of the personal information is located within a country that benefits from an “adequacy” decision of the European Commission;
• the recipient has signed a contract based on the standard contractual clauses approved by the European Commission, obliging them to protect your personal information;
• or in the absence of the above appropriate safeguards, we will ask you for your explicit consent for the cross-border transfer of your personal information or take any other measures that are recognized as providing a sufficient level of protection for your personal information.

Please be aware that the United States’ laws have not yet been acknowledged as providing for a data protection standard which is adequate to the ones within your jurisdiction.

For more information about the safeguards relating to personal information transfers you may contact our Data Protection Officer by sending an email to [email protected] .

Your Rights: You are entitled to the following rights in respect of personal information that we hold:

• RIGHT OF ACCESS . The right to obtain access to your personal information.
• RIGHT TO RECTIFICATION : The right to obtain rectification of your personal information where that personal information is inaccurate or incomplete.
• RIGHT TO ERASURE . The right to obtain the erasure of your personal information in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed.
• RIGHT TO RESTRICTION . The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information.
• RIGHT TO OBJECT . YOU HAVE THE RIGHT TO OBJECT TO ANY PROCESSING JUSTIFIED BY LEGITIMATE INTERESTS BASED ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION AT ANY TIME. SHOULD YOU DECIDE TO OBJECT TO THE PROCESSING OF YOUR PERSONAL INFORMATION, WE WILL STOP PROCESSING PERSONAL INFORMATION CONCERNING YOU, UNLESS WE CAN DEMONSTRATE COMPELLING REASONS FOR CONTINUING TO PROCESS YOUR PERSONAL INFORMATION THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR IN THE CASE THAT WE ESTABLISH, EXERCISE, OR DEFEND OUR LEGAL CLAIMS. YOU CAN OBJECT TO DIRECT MARKETING ACTIVITIES AT ANY TIME FOR ANY REASON WHATSOEVER.
• RIGHT TO DATA PORTABILITY . You have the right to obtain a copy of your personal information in a structured, commonly used and machine-readable format and transmit such data to another provider or have such data transmitted to another provider under certain circumstances.
• RIGHT TO WITHDRAW CONSENT . If you have given us your consent to process your personal information but change your mind later, you have the right to withdraw your consent at any time. The withdrawal of your consent does not affect the lawfulness of our use of your personal information before your withdrawal. If you want to withdraw your consent with regard to receiving promotional communications, you can unsubscribe through the method described in each promotional message.

In some cases, our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.

D. BRAZILIAN PRIVACY RIGHTS

This section applies to you if your personal information: (i) is processed in the Brazilian territory; or (ii) has been collected in the Brazilian territory. Also, this section applies to you if the purpose of the processing activity is the offer or supply of goods or services within the Brazilian territory.

• Your Rights. According to the Brazilian General Data Protection Law, Law No. 13.709/18 (“ LGPD ”), you may be able to exercise the following rights, at any time upon request:
• confirmation of the existence of processing;
• access to the personal information;
• correction of incomplete, inaccurate or outdated personal information;
• anonymization, blocking or elimination of unnecessary or excessive data or of data processed in noncompliance with the provisions of the LGPD;
• portability of your personal information to other service providers or suppliers of product, at the express request, and observing our business and industrial secrets;
• elimination of the personal information processed with the consent, except in the events set forth on the topic “Termination of the processing” below;
• information of the public and private entities with which the controller carried out the shared use of personal information;
• information on the possibility of not providing consent and on the consequences of the denial;
• revocation of the consent.

Termination of the Processing . Your personal information shall be eliminated after termination of the processing thereof, within the scope and technical limits of the activities, and conservation thereof shall be authorized for the following purposes:

• compliance with a statutory or regulatory obligation by Carnival Cruise Line;
• transfer to third parties in accordance with the data processing requirements set forth in the LGPD; or
• exclusive use of the personal information by Carnival Cruise Line, providing the personal information are anonymized and that the access thereto by third parties will be prohibited by Carnival Cruise Line.

E. CHINESE PRIVACY RIGHTS

This section applies to you if: (i) your personal information is processed within the territory of the People’s Republic of China (excluding Hong Kong, Macau and Taiwan, the “ PRC ”), or (ii) you are within the territory of China and your personal information is processed outside of China for the purposes of providing goods or services to you, or analyzing or evaluating your behaviors. PRC law requires us to disclose certain information set forth below.

Processing of Sensitive Personal Information. Under the PRC law, sensitive personal information includes information regarding such as biometrics, religious beliefs, race, ethnicity, medical health, financial accounts, and location tracking, as well as the personal information of minors under the age of 14 (“ Minor(s) ”). For example, we may process your sensitive personal information in an incident, for health screenings, or for security purposes. We may process certain of your sensitive personal information only when we have your consent or another legal basis to do so. Where your consent is the legal basis for processing your sensitive personal information (such as related to our MedallionClass™ Services), we will seek your prior consent separately. For more information on our processing of your sensitive personal information, please refer to the How We Collect and Use Your Information section of the Privacy Notice.

Before processing a Minor’s personal information, we will seek consent from their parent or other legal guardian.

Legal Basis for the Processing of Your Personal Information. .Our processing of your personal information as described in the Section “How We Collect and Use Your Information” is based on the following legal grounds:

• Consent: We may need your consent in connection with our promotional activities in particular, such as sending you promotional messages, if you decide to participate in sweepstakes, to deploy certain cookies when you use our online services and where you use certain Services where we collect location information or information about your health or medical conditions. We may need your consent in connection with our promotional activities in particular, such as sending you promotional messages, if you decide to participate in sweepstakes, to deploy certain cookies when you use our online services and where you use certain Services where we collect location information or information about your health or medical conditions.
• Enter into or perform a contract with you: We rely on this legal basis in particular in the following cases:
• to provide you with our Services, e.g., process your on-board purchases of goods or Services
• Carry out legal responsibilities or legal obligations: We may be obliged to process personal information to carry out our legal responsibilities or legal obligations, for example where we are required to retain data for tax law or commercial purposes or where we must comply with regulatory requirements regarding public health or gambling.
• Respond to an emergency: We may collect and process your personal information in order to respond to a public health emergency or to protect a natural person’s life, health and property safety in an emergency.
• Reasonably process legitimately published personal information: We may reasonably process your personal information that has been published by you or otherwise has been published legitimately.

Your Rights: You are entitled to the following rights in respect of your personal information that we hold:

• RIGHT TO KNOW AND DECIDE. You have the right to know and to decide about processing of your personal information unless the law provides otherwise. For example, we may be obligated by law to keep certain information confidential or may be exempted from notification under certain circumstances. You also have the right to request us to explain our rules on processing your personal information.
• RIGHT TO RESTRICT OR OBJECT. You have the right to restrict or object to any processing of your personal information unless the law provides otherwise. For example, you may not be able to restrict or object to processing that is made on a legal basis other than your consent.
• RIGHT TO ACCESS AND REPRODUCE. You have the right to access your personal information or to obtain a copy of your personal information unless we are obligated by law to keep certain information confidential.
• RIGHT TO TRANSFER. You have the right to transfer your personal information to another processor appointed by you, provided that the transfer meets the requirements set forth by the Cyberspace Administration of China.
• RIGHT TO RECTIFY AND SUPPLEMENT. You have the right to have your personal information rectified or supplemented where that personal information is inaccurate or incomplete.
• RIGHT TO ERASE. You have the right to request the erasure of your personal information. However, if we are obligated by law to retain your personal information for a longer period of time, or it is technically unfeasible to erase your personal information, we will retain your personal information with necessary security protection measures and will not otherwise process your personal information.

Please also note that after an individual passed away, their next of kin may be able to exercise the individual rights of the deceased in accordance with law.

For further information on how to exercise those rights, you may contact our Data Protection Officer by sending an email to [email protected] . You also have the right to lodge a complaint with a competent personal information protection authority.

F. JAPAN PRIVACY RIGHTS

This section applies to you if you are a resident of Japan, in accordance with the Act of Protection of Personal Information (the “APPI”) of Japan.

Inquiries and Complaints. We shall respond appropriately to requests permitted under the APPI including requests for inquiries and complaints regarding the handling of personal information. Please submit a request in the same way prescribed in “ACCESSING, MODIFYING OR DELETING YOUR INFORMATION” .

We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our Service. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%.

In the event that any information under our control is compromised as a result of a breach of security, we will take steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps in accordance with applicable laws and regulations.

While we take steps to protect your personal information and keep it secure, you also play a role in protecting your information. You can help to maintain the security of your online and mobile transactions by not sharing your reservation number, username, or password with anyone.

DATA RETENTION. We will only store your personal information for as long as necessary to achieve the purpose of collection as set out in this Privacy Notice in accordance with our data retention policies, unless a longer retention period is required by applicable law. If we are required by applicable law to store your personal information beyond this period (e.g., for tax and commercial law reasons), we will delete the personal information after the end of this storage period.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use and disclosure of your personal information, the purposes for which we process the personal information, and the applicable legal requirements. After the expiry of the aforementioned retention periods, we will delete or anonymize your personal information.

If, after you sign up for our promotional emails, you unsubscribe from receiving our promotional emails, we will delete your personal information from our mailing lists. However, we might store your email address in a blacklist to ensure that you will not receive any further communication.

The Transportation Security Administration (TSA) requires you to provide your full name, date of birth and gender for the purpose of watch list screening under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R. parts 1540 and 1560 for all commercial air travel within, into or out of the United States which is booked on or after August 15, 2009. You may also provide your Redress Number, if available.

If you book commercial air travel within, into or out of the United States in conjunction with your voyage we will request this information from you and forward it to the TSA as required by law. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area.

The Services may contain links to and from third party websites of our business partners, advertisers, and social media sites and our users may post links to third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on the websites of third party sites.

We may modify or update this Privacy Notice from time to time to reflect the changes in our business and practices, and you should review this page periodically. We will update the “Last Updated” date at the top of this page when we post changes to this Notice. If you object to any changes, you may close your account. Continuing to use our Services after we publish changes to this Privacy Notice means that you are consenting to the changes.

COMMENTS? QUESTIONS? CONTACT US

If you have any questions about this Privacy Notice or the website, please Contact Customer Service Calling 1-855-845-2599 .

Data Protection Officer: [email protected]

450 Third Ave. W., Seattle WA 98119-4002, ATTN DPO

ABOUT OUR ADS

Effective Date: February 1, 2023

We Use Tracking Technologies

When you visit our Sites and access or use our Services, read our emails, or otherwise engage with us through a computer or mobile device, we and our third-party partners, automatically collect information about how you access and use the Services and information about the device you use to access the Services.

This information allows us to improve your customer experience. For example, we and our third-party partners use tracking technologies:

• To recognize new or current guests and Site visitors.
• To store your password if you are registered on our Sites.
• To improve our Services.
• To serve you with interest-based or targeted advertising (see below for more on interest-based advertising).
• To observe your behaviors and browsing activities over time across multiple websites or other platforms.
• To better understand the interests of our customers and Site visitors.

Third party data collection and interest-based advertising

We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies and other third-party services, to collect information about your use of our Sites, including our mobile apps, over time so that they may play or display ads on our Service, on other websites, apps or services you may use, and on other devices and advertising channels you may use. Typically, though not always, the information used for interest-based advertising is collected through tracking technologies, such as cookies, Flash objects, web beacons, embedded scripts, mobile SDKs, location-identifying technologies, and similar technology (collectively, “tracking technologies”), which recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the site, device ID or AdID, precise geolocation and other information.

We, or our third-party partners, may link your various devices so that content you see on one device can result in relevant advertising on another device. For example, we may share a common account identifier (such as a hashed email address or user ID) or work with third party partners who use tracking technologies or statistical modeling tools to determine if two or more devices are linked to a single user or household. Our partners may use this information, and may combine this information with information they collect directly or receive from other partners, both online and offline, so that they may recognize you across different channels and platforms, including computers, mobile devices and smart TVs. We and our third-party partners use this information to make the advertisements and personalized content you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research.

Social media widgets and advertising

Our Services may include social media features, such as the Facebook Like button, LinkedIn, Snapchat, Instagram, Twitter or other widgets. These social media companies may recognize you and collect information about your visit to our Service, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies.

We display targeted advertising to you through social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, and other social media forums. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our Service while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics. We may share a unique identifier, such as a user ID or hashed email address, with these platform providers or they may collect information from our Site visitors through a first-party pixel, to direct targeted advertising to you or to a custom audience on the social media platform. These advertisements are governed by the privacy policies of those social media companies that provide them. If you do not want to receive targeted ads on your social networks, you may be able to adjust your advertising preferences through your settings on those networks. You may learn more about advertising preferences by clicking on the links provided below. Please note that these links are provided for your convenience only and we do not control the content or features that may be available on these third-party services.

• LinkedIn. To learn more about advertising preferences on LinkedIn, click here.

Your Ad Choices

Controlling cookies, tracking technologies and Flash cookies. Most browsers allow you to adjust your browser settings to: (i) notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. You may set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you viewed or engaged with our emails.

Some websites have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. Blocking or deleting cookies may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all tracking technologies. For example, browser-based cookie controls may not affect online advertising that is not cookie-based.

Please note that opting out of receiving interest-based advertising through the NAI’s and DAA’s online resources will only opt-out a user from receiving interest-based ads on that specific browser or device, but the user may still receive interest-based ads on his or her other devices. You must perform the opt-out on each browser or device you use. We may work with some tracking technology partners that do not participate in the DAA or NAI self-regulatory programs and these opt-outs will not have any effect on those partner activities.

Note that some of these opt-outs may not be effective unless your browser is set to accept cookies. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you may need to opt-out again.

Third Party Partners

The following is a sample of the third-party service partners we work with to provide cross-device linking and/or interest-based advertising services. We will strive to update this list if or when we work with new partners that offer you choices about the collection of your information apart from the DAA and NAI opt-out programs linked above. As partners change and new technologies become available, this list is likely to change over time and may not always reflect our current partners.

TICKET CONTRACT

IMPORTANT NOTICE TO GUESTS

THIS DOCUMENT IS A LEGALLY BINDING CONTRACT ISSUED BY CARNIVAL CRUISE LINE TO, AND ACCEPTED BY, GUEST SUBJECT TO THE IMPORTANT TERMS AND CONDITIONS APPEARING BELOW.

THE ATTENTION OF GUEST IS ESPECIALLY DIRECTED TO SECTIONS 1, 4, AND 12 THROUGH 15, WHICH CONTAIN IMPORTANT LIMITATIONS ON THE RIGHTS OF GUESTS TO ASSERT CLAIMS AGAINST CARNIVAL CRUISE LINE, THE VESSEL, THEIR AGENTS AND EMPLOYEES, AND OTHERS, INCLUDING FORUM SELECTION, CHOICE OF LAW, TIME LIMITATIONS FOR FILING SUIT, ARBITRATION, WAIVER OF JURY TRIAL FOR CERTAIN CLAIMS, AND CLASS ACTION WAIVER.

IMPORTANT TERMS AND CONDITIONS OF CONTRACT – READ CAREFULLY!

In consideration of the receipt of the full cruise fare and/or boarding and lodging on the vessel to which this Ticket Contract applies (the “Vessel”), Carnival Cruise Line (“Carnival”) and Guest agree that the booking of the cruise and the cruise are subject to the following terms and conditions:

1. DEFINITIONS AND SCOPE OF CONTRACT

(a) Whenever the word “Carnival” is used in this Contract it shall mean and include the Vessel, and all its owners, operators, employees, agents, charterers, and water shuttles. The term “Guest” shall include the plural where appropriate, and means all persons or entities booking or purchasing passage and/or traveling under this Contract, including heirs, representatives, and any accompanying minors. The masculine includes the feminine. “Guest” shall have the same meaning as “Passenger” in this Contract.

(b) “Cruise Fare” or “Fare” means the amount paid for the cruise which includes full board, ordinary ship’s food during the voyage, but not Service Gratuities or Service Charges, spirits, wine, beer, soft drinks or mineral waters, shore excursions, salon and spa services, room service or dining in specialty restaurants, or any other incidental charge or expense, including charges for any medical services received onboard. The cruise fare shall be deemed to be earned when paid and not refundable except as stated on Carnival’s website applicable to the voyage and as provided in Section 7 herein. For your convenience, a Service Gratuity will be automatically added to the onboard account for each guest, except for children under the age of 2, to recognize the efforts of a wide variety of crewmembers in various departments who contribute to the experiences of all our guests. Service Gratuities, which are subject to adjustment at your discretion, are pooled and distributed in the form of added wages, bonuses and/or crew benefits. A Service Charge will be automatically added to optional purchases for beverages, specialty dining and other voluntary purchases during the cruise. This Service Charge is not included in the automatic charges for Service Gratuities. For further details, please review our Service Gratuities FAQ (opens a new window) .

(c) Cruise Fare does not include Cruise Taxes, Fees, and Port Expenses. “Cruise Taxes, Fees, and Port Expenses” may include any and all fees, charges, tolls and taxes imposed on Carnival, by governmental or quasi-governmental authorities, as well as third party fees and charges arising from a vessel’s presence in a harbor or port. Cruise Taxes, Fees and Port Expenses may include U.S. Customs fees, head taxes, Panama Canal tolls, dockage fees, wharfage fees, inspection fees, pilotage, immigration and naturalization fees, and Internal Revenue Service fees, environmental fees, as well as fees associated with navigation, berthing, stevedoring, baggage handling/storage, and security services. Cruise Taxes, Fees, and Port Expenses may be assessed per passenger, per berth, per ton or per vessel. Assessments calculated on a per ton or per vessel basis will be spread over the number of passengers on the Vessel. Subject to applicable laws, Cruise Taxes, Fees and Port Expenses are subject to change and Carnival reserves the right to collect any increases in effect at the time of sailing even if the fare has already been paid in full.

(d) Cruise Fare does not include fuel supplement charges, security surcharges, or similar incidental surcharges (“surcharges”); subject to applicable laws, Carnival reserves the right to impose or pass any of these surcharges and no right of cancellation shall be implied. “Fuel supplement” shall mean any additional charge to defray a portion of Carnival’s fuel costs. The amount of fuel supplements and government fees and taxes collected are subject to change. Carnival reserves the right to charge a fuel supplement of up to $9.00 USD, or its equivalent in foreign currency, per person per day, without prior notice, in the event that the price of light sweet crude oil according to the NYMEX (New York Mercantile Exchange Index) is greater than $70.00 USD per barrel of oil. Carnival may collect any fuel supplement in effect at the time of sailing, even if the cruise fare has been paid in full.

(e) This ticket is valid only for the person(s) named hereon as Guests and cannot be transferred or modified without Carnival’s written consent. The acceptance or use of this ticket by the person(s) named hereon as Guests shall be deemed acceptance and agreement by each of them to all of the terms and conditions of this cruise Contract.

(f) All rights, exemptions from liability, defenses and immunities of Carnival under this contract shall also inure to the benefit of Carnival’s facilities, whether at sea or ashore, servants, agents, managers, affiliated or related companies, suppliers, shipbuilders and manufacturers of component parts and independent contractors, including, but not limited to, shore excursion or tour operators, ship’s physician, ship’s nurse, retail shop personnel, health and beauty staff, fitness staff, video diary staff, and other concessionaires, who shall have no liability to the Guest, either in contract or in tort, which is greater than or different from that of Carnival.

(g) Except as otherwise expressly provided herein, this contract constitutes the entire agreement between Carnival and Guest and supersedes all other agreements, oral or written. Any alteration to any term of this contract must be in writing and authorized by Carnival. In the event of a direct conflict between a provision of this contract and a provision of the Cruise Industry Passenger Bill of Rights (“PBOR”) in effect at the time of booking PBOR controls. Guests purchasing, spa services or shore excursions through Carnival are subject to the additional terms and conditions which are incorporated by reference. VIFP Members agree to the additional terms and conditions of VIFP membership which are incorporated by reference. Except as provided in Section 14 below, should any provision of this contract be contrary to or invalid by virtue of the law of the jurisdiction in which this contract is sought to be enforced or be so held by a court of competent jurisdiction, such provision(s) shall be deemed to be severed from the Contract and of no effect and all remaining provisions herein shall be in full force and effect and constitute the Contract of Carriage.

(h) Onboard charges and additional expenses charged to Guest’s Sail and Sign ® account will be made in the functional currency of the Vessel, which may differ from the type of currency used to secure the booking.

2. TRAVEL DOCUMENTATION AND GUEST OBLIGATIONS

(a) Proper travel documentation and eligibility to travel is required at embarkation and throughout the cruise. In addition to immigration and customs requirements, the U.S. government and others place restrictions on the carriage of Guests whose names appear on government watch lists or who are deemed legally ineligible to travel. It is the Guest’s sole responsibility to ensure his/her legal eligibility to travel and to bring and have available at all times all required travel documents. Guests are advised to check with their travel agent and with the appropriate government authorities to determine the necessary documents and travel eligibility requirements for their particular cruise destinations, including the port of embarkation. Carnival assumes no responsibility for advising Guest of what travel documents are required for the requested itinerary and it is recommended that Guest travel with a valid government issued passport at all times. Carnival may cancel the booking of any Guest who is or becomes ineligible to travel for any reason, or who is traveling without proper documentation. Any such Guest, or any Guest who fails to board the ship at embarkation, shall be ineligible to board the ship thereafter without Carnival’s consent, and shall not attempt to do so at the same or another port. Under these circumstances the Guest shall not be entitled to a refund or compensation of any kind. Guest is responsible for all related costs and fines, including without limitation travel expenses and for proper travel documentation for any port, or for departure from or arrival to their final destination. Under no circumstances shall Carnival be liable for any costs, damages or expenses whatsoever incurred by any Guest as a result of such failure, cancellation or denial of boarding.

(b) Guest acknowledges receipt of Carnival’s applicable website and travel information and agrees to abide by the terms and conditions of not just this Contract, but also the information contained on Carnival’s website, including but not limited to the information contained in the “Frequently Asked Questions” and “Embarkation Information” sections.

(c) Guest acknowledges that, for a voyage commencing in a United States port for a round-trip voyage via one or more United States ports, Guest must complete the voyage and disembark at the embarkation port. Failure to do so may result in a fine or penalty being imposed by the United States Customs Service or other governmental agency. In consideration for the fare paid, Guest agrees to pay any such fine or penalty imposed because of Guest’s failure to complete the voyage.

(d) Carnival shall refuse boarding to any Guest under the age of twenty-one (21) unless: (1) the Guest is traveling in the same stateroom with an individual twenty-five years or older; (2) traveling in the same stateroom with their spouse; or (3) traveling with a parent or guardian in an accompanying stateroom; or (4) is a qualified member of the U.S. military. Adult Guests agree to be responsible at all times for the safety and behavior of their minor Guests who are traveling with them and Guests agree to properly supervise and monitor all minors traveling with them and to prevent such minors from engaging in hazardous horseplay or any other dangerous behavior. Proof of age and/or proof of marriage are required. Carnival shall not be liable to make any refunds or for any damages with respect to any Guest’s failure to provide proper proof of age or marriage or otherwise comply with this provision.

(e) Guests must attend the mandatory safety briefing once onboard at the commencement of the cruise and any subsequent briefing ordered by the ship’s officer during the cruise. Guests shall comply with all onboard health, environmental and safety policies and procedures (including but not limited to those specified in Sections 5 and 6 below and on Carnival’s website (opens a new window) ), and shall familiarize themselves with the nature and character of the ship, as well as, all emergency exits, to assist with safe evacuation in the event of an emergency.

(f) Guests must comply with all pre-embarkation, onboard and shore excursion rules and policies including, but not limited to, all environmental and public health policies and procedures, and shall familiarize themselves with the nature and character of the ship, onboard waste /recycling receptacle stations, and Guest agrees to comply with all such policies and procedures, as well as environmental laws and regulations.

(g) Carnival may deny boarding to any persons with certain enumerated crimes on their record, which include but are not limited to aggravated assault (including aggravated domestic violence), murder, robbery, sexual assault, and other sexual offenses. Carnival reserves the right to access public records containing information about any criminal convictions and/or crimes to which Guest has pleaded guilty as part of its Guest screening process, including obtaining a consumer background report showing such criminal pleas and convictions from a credit reporting agency and to deny embarkation at any time to any person who has been convicted of any of or pleaded guilty to any of the crimes enumerated above. Carnival may also deny boarding to any persons who have violated Carnival’s Code of Conduct in the past or persons whom Carnival deems to be a concern for the safety or wellbeing of other guests or crew. Guest hereby consents to Carnival’s accessing public records concerning Guest and obtaining a consumer background report regarding Guest from a credit reporting agency regarding criminal conviction/s and conduct as part of its screening policy. In the event a denial of boarding: 1) the reservation of the Guest who is denied boarding because of a criminal record, past violation of Carnival’s Code of Conduct, or because of a concern for the safety or wellbeing of other guests or crew, shall be deemed to have been cancelled by the Guest who is denied boarding on the date of the booking of such Guest’s reservation, and subject to the standard cancellation penalties in Section 7 below and 2) the booking, reservation and ticket contract of any Guest travelling with any person denied boarding due to this screening policy (including, but not limited to, the booking, reservation or ticket contract of those in the same travel party as Guest, whether or not such person was to stay in the same cabin or another cabin with the individual denied boarding) shall be unaffected and cancellation by any of these other Guests will be subject to the standard cancellation penalties in Section 7 below.

(h), Guests must arrive on time at the port and at their designated arrival appointment time. Except as otherwise expressly provided in Carnival’s Cancellation and Refund Policy, no refunds will be made in the event of “no shows”, unused tickets, lost tickets, partially used tickets, or cancellations received late or after the start of the cruise. Guest further acknowledges and agrees that they must debark the vessel as instructed by the crew and at their designated time slot for debarkation. Guests will not be permitted to delay the debarkation process or request late debarkation.

3. YOUR TRAVEL AGENT; CONTACT INFORMATION AND RELEASE

(a) Any travel agent, sales agent, or third party travel company utilized by the Guest in connection with the booking of the cruise, or this contract, is solely the agent of the Guest and not Carnival. Carnival is not responsible for the financial condition or integrity of any travel agent utilized by Guest. In the event that an agent shall fail to remit to Carnival any monies paid to the agent by Guest, Guest shall be and remain liable for the fare due to Carnival, regardless of whether liability is asserted before or after embarkation. Issuance and validity of ticket contract is conditional upon final payment being received by Carnival prior to sailing. Any refund made by Carnival to an agent on behalf of Guest shall be deemed payment to Guest, regardless of whether the monies are delivered by the agent to Guest. Receipt of this ticket contract, any other documentation or notification pertaining to the cruise by Guest’s travel agent shall constitute receipt by Guest.

(b) Guest agrees that any email address, telephone number, or mailing address provided to Carnival during the booking or per-cruise process by or on behalf of such Guest (“Provided Contact Information”) may be used by Carnival as the email address, telephone number, or mailing address for such Guest, whether or not the Provided Contact Information in fact includes Guest’s individual email address, telephone number, or mailing address. Guest consents to and agrees that Carnival may use the Provided Contact Information to give any notice or information relating to Guest’s reservation, booking, or ticket contract and that Carnival’s sending of any notice or information by use of the Provided Contact Information shall constitute notice to Guest. Guest further consents to and agrees that Carnival may communicate with any person contacting Carnival from any Provided Contact Information concerning Guest’s reservation, booking, or ticket contract. GUEST HEREBY RELEASES AND FOREVER DISCHARGES CARNIVAL, AND CARNIVAL’S EMPLOYEES, OFFICERS, DIRECTORS, AGENTS AND CONTRACTORS, FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES, ACTIONS, CAUSES OF ACTIONS OR SUITS ARISING OUT OF, OR RELATED TO: 1) CARNIVAL’S USE OF THE PROVIDED CONTACT INFORMATION TO PROVIDE NOTICES OR INFORMATION TO GUEST, OR; 2) CARNIVAL’S COMMUNICATING WITH ANY PERSON CONTACTING CARNIVAL FROM THE PROVIDED CONTACT INFORMATION CONCERNING GUEST’S RESERVATION, BOOKING, OR TICKET CONTRACT.

4. BAGGAGE, PERSONAL PROPERTY, PROHIBITED ITEMS, AND LIMITATION OF LIABILITY

(a) Each fully paid adult Guest will be allowed a reasonable amount of luggage on board containing their personal belongings. Luggage means only trunks, valises, satchels, bags, hangers and bundles with their contents consisting of only such wearing apparel, toilet articles and similar personal effects as are necessary and appropriate for the purpose of the journey. Carnival reserves the right to inspect all luggage for the safety and security of the Vessel and deny any such luggage it deems unreasonable or unsafe.

(b) You agree that Carnival's liability as a Carrier for loss or damage to baggage is limited to US $250 per bag per Guest up to a maximum of two (2) bags per Guest for sailings 14 days or less and up to a maximum of three (3) bags per Guest for sailings 15 days or longer. Carnival shall not be liable for any loss or theft of or damage to or disposition of cash, securities, negotiable instruments, jewelry, gold, silver or similar valuables or precious stones, works of art, electronics, computers (whether handheld, laptop or other), DVD/Blu-ray players or digital or flash drive computer equipment, disks, memory cards or other electronic storage, handheld or similar devices, cellular telephones, cameras, video or audio tapes, CDs, binoculars, recreational equipment, dental hardware, cosmetics, electric hair appliances, liquids, luggage locks, eyewear (including eyeglasses, sunglasses and contact lenses), hearing aids, medications, medical equipment, wheelchairs, scooters, liquor or other alcoholic beverages, cigarettes, tobacco products or business or other documents under any circumstances, whether carried within Guest’s luggage or otherwise. Use of any stateroom safe will not increase Carnival’s liability as provided in this Ticket Contract.

(c) No tools of trade, household goods, presents and/or property of others, jewelry, money, cameras, documents, valuables of any description including but not limited to such articles as are described in Title 46 of the United States Code section 30503 shall be carried except under and subject to the terms of a special written contract or Bill of Lading entered into with Carnival prior to embarkation upon application of the Guest. The Guest warrants that no such articles are contained in any receptacle or container presented by him as baggage hereunder, and if any such articles are shipped in the Guest’s baggage in breach of this warranty, no liability for negligence, gross or ordinary, shall attach to Carnival for any loss or damage thereto.

(d) Carnival shall not be liable for: (1) Guest’s failure to comply with the requirements set forth in this clause (2) any loss or damage before baggage comes into Carnival’s actual custody on board or after baggage leaves Carnival’s actual custody on board, including, but not limited to, loss or damage by airlines or other transportation services; (3) any loss or damage of baggage while not in the actual possession, custody and control of Carnival; (4) damage due to wear, tear or normal usage; (5) any loss or damage of perishable items, medicine, liquor, cash, securities or other financial instruments, or (6) any loss or damage while in the custody and control of stevedores.

(e) No Guest is permitted to bring on board the Vessel live animals (other than qualified service dogs, with not less than 14 days advance notice given to Carnival). Guest will be solely responsible for any and all damage and/or loss caused by service dogs.

(f) Weapons, knives, firearms, contraband, ammunition, explosives, incendiary devices, or other dangerous items are strictly prohibited aboard the Vessel. Carnival reserves the right to confiscate, destroy and/or turn over to authorities these or any other items it deems in its sole discretion to be detrimental to the safety or comfort of any person or which are otherwise improperly in the possession of any Guest. Each Guest warrants that no such articles are contained in any receptacle or container carried or presented as baggage. Alcoholic beverages are prohibited except as provided for in Section 9.

(g) Marijuana and cannabis, and all marijuana and cannabis derivatives, and all illegal controlled substances are strictly prohibited and may not be brought on board any Carnival vessel. Marijuana and all marijuana and cannabis derivatives are strictly prohibited from Carnival’s vessels, even if they are legal in some states or jurisdictions. Guest hereby expressly agrees that Carnival has, at all times with or without notice, the right to search Guest’s cabin and baggage and/or personal effects for any prohibited items including but not limited to drugs, weapons, and other contraband, at any location, to ensure compliance with these and other restrictions. Guests and their luggage will be routinely and randomly screened by security personnel and screening tools and equipment, including narcotics and contraband sniffing dogs during embarkation, at ports of call and on board. Any Guest who refuses any such search or screening, or any Guest traveling with such items and/or attempting to board the Vessel with any such items, may be denied boarding or reboarding and/or disembarked and no refund of the cruise fare will be issued. Guest will be solely responsible for any and all damage and/or loss caused by his violation of this policy.

5. PUBLIC HEALTH PRACTICES AND PROCEDURES; UNDERSTANDING AND ACCEPTANCE OF RISKS

(a) GUESTS ARE ENCOURAGED TO DISCUSS THE ADVISABILITY OF TRAVEL WITH THEIR PHYSICIAN AND TO REVIEW THE U.S. CENTERS FOR DISEASE CONTROL AND PREVENTION (“CDC”) WEBSITE FOR UPDATED INFORMATION. GUEST ACKNOWLEDGES, UNDERSTANDS AND ACCEPTS THAT WHILE ABOARD THE VESSEL, IN TERMINALS AND BOARDING AREAS, OR DURING ACTIVITIES ASHORE AND/ OR WHILE TRAVELING TO OR FROM THE VESSEL, THE GUEST OR OTHER GUESTS MAY BE EXPOSED TO COMMUNICABLE ILLNESSES, INCLUDING BUT NOT LIMITED TO COVID-19, INFLUENZA, COLDS AND NOROVIRUS. GUEST FURTHER UNDERSTANDS AND ACCEPTS THAT THE RISK OF EXPOSURES TO THESE COMMUNICABLE ILLNESSES AND OTHERS IS INHERENT IN MOST ACTIVITIES WHERE PEOPLE INTERACT OR SHARE COMMON FACILITIES, ARE BEYOND CARNIVAL’S CONTROL, AND CANNOT BE ELIMINATED UNDER ANY CIRCUMSTANCES. GUEST KNOWINGLY AND VOLUNTARILY ACCEPTS THESE RISKS AS PART OF THIS TICKET CONTRACT, INCLUDING THE RISK OF SERIOUS ILLNESS OR DEATH ARISING FROM SUCH EXPOSURES, AND/OR ALL RELATED DAMAGES, LOSS, COSTS AND EXPENSES OF ANY NATURE WHATSOEVER.

6. NATURE OF CRUISE; FITNESS TO TRAVEL; SPECIAL NEEDS; PREGNANCY AND INFANTS; DISEMBARKATION

(a) The Guest admits a full understanding of the character of the voyage and the Vessel and assumes all risks incident to travel and transportation and handling of Guests and cargo. While at sea or in port the availability of medical care may be limited or delayed. Guest acknowledges that all or part of their voyage may be in areas where medical care and evacuation may not be available. Guest agrees to indemnify and reimburse Carnival in the event Carnival elects to advance the cost of emergency medical care, including medical care provided ashore as well as transportation and/or lodging in connection therewith. Guest acknowledges that their own health insurance will not cover or be applicable to any medical services received on board and that such charges may not be eligible for reimbursement from Guest’s own insurance. Guest acknowledges and agrees that they are solely responsible for all charges related to medical services received onboard and/or at a port of call. Carnival strongly encourages all guests to obtain travel insurance prior to the cruise that can help offset such medical expenses. Guest further acknowledges and agrees that all charges for delivered onboard medical services will be automatically applied to the Guest’s shipboard Sail and Sign® account, even if such charges exceed the limit set on their Sail and Sign® folio. If Guest is unable to satisfy payment of medical charges on board, Guest agrees that Carnival will be entitled to seek collection of such expenses from the Guest after the cruise. Guests who embark in violation of the Ticket Contract terms assume all associated risks and agree to indemnify and reimburse Carnival for all resulting losses, costs and expenses, including without limitation those related to the Vessel’s deviation from its scheduled route, and other expenses attributable to disembarkation of such Guests. Guests are further advised to refer to Sections 5 and 11 which specify their responsibilities and obligations in these situations.

(b) Carnival’s vessels visit numerous ports in a number of countries. Guests assume responsibility for their own safety and Carnival cannot guarantee Guest’s safety at any time. The United States Department of State, Centers for Disease Control and Prevention and other governmental and tourist organizations regularly issue advisories and warnings to travelers and Carnival strongly recommends Guests obtain and consider such information when making travel decisions. Carnival assumes no responsibility for gathering said information.

(c) Guest warrants that Guest and Guest’s travelling party are physically and emotionally fit to travel at the time of embarkation, and further warrants that such Guests have no medical or emotional condition that would endanger any Guest or crewmembers or result in a deviation of the voyage. Any Guest with special medical, physical, or other needs requiring medical attention or special accommodation during the voyage is requested to notify Carnival in writing at the time of booking of such special need. Upon booking the cruise, Guests who have special needs are requested to contact Carnival’s Guest Access Desk (305-599-2600 ext. 70025) to discuss the details of their special needs. Carnival recommends that any Guest who is not self-sufficient travel with a companion who shall take responsibility for any assistance needed during the voyage. Carnival does not provide one-on-one personal care assistance, and all Guests must be able to provide such care for themselves (e.g., performing personal tasks such as eating, dressing, toileting, bathing, and getting around the ship). Once on board, our crew will not provide any assistance with such personal tasks. Guests are encouraged to contact their treating physician to discuss their health concerns, including pregnancy, before traveling. (See Clause 6(d) below for pregnancy restrictions).

(d) Carnival and the Master each reserves the right to adopt and implement public health protocols, refuse boarding or passage, disembark, or confine to a stateroom any Guest who violates the terms of this ticket contract or Carnival’s policies or any Guest whose physical or mental condition or behavior would be considered, in the sole opinion of the Captain in consultation with the ship's physician, a risk to any Guest or crew member. Guest understands and acknowledges that in addition to the limitations on medical care described in Clause 6(a), prenatal and early infant care, in particular, may require specialized diagnostic facilities and/or treatment that are not available or obtainable during the cruise on board the ship and/or ashore in ports of call. Therefore, any Guest that is unfit to travel, and any Guest who will at any time during the cruise enter her 24th week of estimated gestational age, agrees not to book a cruise or board the ship. Infants must be at least 6 months of age at the time of embarkation in order to sail, however children must be at least 12 months of age at the time of embarkation to sail on the following itineraries: Transoceanic voyages and remote itineraries, where there are more than 2 consecutive sea days. Carnival and the Master reserve the right to disembark any unfit Guest or any Guest whose behavior affects the comfort, enjoyment, safety or wellbeing of other Guests or crew members. Guests disembarked in such circumstances shall be liable as set forth in Sections 2, 9 and 11. Carnival reserves the right to debark, deny boarding, or cancel the reservation without refund, compensation, or payment of any Guest who is unfit to travel and/or who will be in excess of their 23rd week of gestation at time of sailing, except as set forth in Carnival’s cancellation policy described in Section 7 below, based on the timing of such cancellation.

7. CANCELLATION BY GUEST, REFUNDS

Guests must arrive on time at the port and at their designated boarding appointment time. Except as otherwise expressly provided in Carnival’s Cancellation and Refund Policy, no refunds will be made in the event of “no shows”, unused tickets, lost tickets, partially used tickets, or cancellations received late or after the start of the cruise. Carnival strongly recommends the purchase of trip cancellation insurance that includes coverage for travel cancellation or interruptions.

Cancellation charges for all l bookings will be assessed as listed below. Guests who have made reservations for multiple occupancy cabins (for example for three, four, or five persons) are subject to the cancellation charges and schedule below for the entire cabin reservation, even if Guest does not cancel his or her individual reservation and even if the names of all persons to be in the same cabin as Guest are not provided at the time of booking. Guests whose embarkation is denied under Section 2(g) above (related to background checks and conduct) are also subject to the cancellation schedule below as are Guests who have made bookings as part of the same travelling party as a Guest who is denied embarkation, as set forth under Section 2(g) above.

Guest agrees that any losses sustained by Carnival in the event of cancellation would be very difficult or impossible to quantify, and the cancellation fees are fair and reasonable as liquidated damages.

Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking).

*Certain promotional fare offers may not be listed on this page, please refer to the terms and conditions of your specific promotion for more details. A full ship charter and a group contract other than this Ticket Contract may specify their own cancellation charge schedule.

Except as otherwise provided in Carnival’s Cancellation and Refund Policy, the deposit under Early Saver is non-refundable. All cancellations that occur prior to final payment due date will receive a non-refundable and non-transferable future cruise credit, redeemable for US dollars bookings, in the amount of the deposit less a $50 per person service fee. The future cruise credit must be used for a new reservation made within 12 months from the date of cancellation, is applicable to any Carnival Cruise Line sailing available in US dollars and can only be applied to your cruise fare. Any unused portion will be forfeited.

8. CARNIVAL’S RIGHT TO INCREASE FARES, INCREASE OR ESTABLISH CHARGES FOR GOODS AND SERVICES, CANCEL OR CHANGE VOYAGE, AND CHANGE STATEROOM ASSIGNMENTS AND TO PERFORM CONSTRUCTION OR REPAIRS, LIMITATIONS ON VACATION PROTECTION PRODUCTS

(a) Subject to applicable laws, Carnival reserves the right to increase published fares and air fare supplements without prior notice. However, fully paid or deposited Guests will be protected, except for fares listed, quoted, advertised or booked in error, fuel supplements, taxes, fees and port expenses, other surcharges and changes to deposit, payment and cancellation terms/conditions, which are subject to change without notice. In the event that a cruise fare listed, quoted or advertised through any website, Carnival sales person, travel agent or any other source is booked but is incorrect due to an electronic error, typographical error, human error or any other error causing the fare to be listed, quoted or advertised for an amount not intended by Carnival, Carnival reserves the right to correct the erroneous fare by requesting the Guest to pay the correct fare intended, or by canceling the cruise in exchange for a full refund, but in no event shall Carnival be obligated to honor any such booking resulting from the error or otherwise be liable in such circumstances.

(b) Carnival reserves the right to offer promotional cruise fares that require a minimum occupancy requirement per cabin. When the booked cruise fare is contingent on a minimum occupancy requirement per cabin, cancellation by one or more Guests in a cabin may cause an adjustment to the remaining Guests booked cruise fare based on the prevailing and available rate at the time of the cancellation (“recalculated fare”). Final payment in full of the recalculated fares for all remaining Guests in a cabin is due by 11:59:59 p.m. EST on the eve before the start of the cancellation penalty period. Failure to make timely final payment in full of the recalculated fares by all remaining Guests in a cabin will result in automatic cancellation of the reservation for the entire cabin.

(c) Carnival has the right, without previous notice to the Guest, to cancel this contract at the port of embarkation or at any time during the voyage. In the event a voyage is canceled or terminated early due to a mechanical failure of the Vessel, Guest is entitled to their Cruise Fare, or a proportional share thereof as determined by Carnival, in addition to transportation to the Vessel’s scheduled port of disembarkation or Guest’s home city, at Carnival’s discretion and expense, as well as necessary lodging at the unscheduled port of disembarkation, if required, at Carnival’s expense. In the event a voyage is canceled or shortened for any reason other than a mechanical failure of the Vessel, Guest shall be entitled to a Future Cruise Credit or an Onboard Credit equal to their cruise fare paid or a proportional part thereof, as determined by Carnival, and Carnival shall have no further liability for damages or compensation of any kind.

(d) Carnival may change the duration and/or itinerary of the cruise at any time. The Vessel shall be entitled to leave and enter ports with or without pilots or tugs, to tow and assist other vessels in any circumstances, to return to or enter any port at the Master’s discretion and for any purpose, and to deviate in any direction or for any purpose from the direct or usual course, and to omit or change any or all port calls, arrival or departure times, with or without notice, for any reason whatsoever, including but not limited to health and safety, security, adverse weather, hurricanes, tornadoes, strikes, tides, hostilities, civil unrest, port closings, emergency debarkations of Guests or crew, late air, sea, car or motor coach departures or arrivals, mechanical breakdowns, declared pandemics, public health emergencies or outbreak of communicable disease, quarantines, national or regional emergencies, US or foreign governmental advisories or travel warnings, all such deviations being considered as forming part of and included in the proposed voyage. Except as provided in Clause 8(c) with respect to mechanical failures, as provided in Carnival’s change of itinerary policy in effect when the Guest or Guest’s agent accepts the terms of this Ticket Contract, or as required by federal regulations, Carnival shall have no liability for any compensation or other damages in such circumstances for any change in itinerary, ports of call, ports of embarkation and debarkation, and/or duration of the cruise (including a longer than planned duration of the cruise due to port closings) (Carnival’s change of itinerary policy can be found at Carnival's Website (opens a new window) or at Carnival's FAQs (opens a new window) Page).

(e) Except as provided in Clause 8(c) with respect to mechanical failures, or as required by federal regulations, if the performance of the proposed voyage is hindered or prevented (or in the opinion of Carnival or the Master is likely to be hindered or prevented) by war, hostilities, blockage, ice, labor conflicts, adverse weather conditions, strikes on board or ashore, restraint of Princes, Rulers or People (including but not limited to orders by governmental agencies restricting travel due to declared pandemics, public health emergencies or outbreak of communicable disease, quarantines, national or regional emergencies) seizure under legal process, breakdown of the Vessel, congestion, docking difficulties or any other cause whatsoever or if Carnival or the Master considers that for any reason whatsoever, proceeding to, attempting to enter, or entering or remaining at the port of Guest’s destination may expose the Vessel to risk or loss or damage or be likely to delay her, the Guest and his baggage may be landed at the port of embarkation or at any port or place at which the Vessel may call, at which time the responsibility of Carnival shall cease and this contract shall be deemed to have been fully performed, or if the Guest has not embarked, Carnival may cancel the proposed voyage without liability to refund passage money or fares paid in advance.

(f) Carnival and the Master shall have liberty to comply with any orders, recommendations or directions whatsoever given by the Government or Department of any nation or by any person acting or purporting to act with the authority of such Government or Department or by any Committee or person having under the terms of the War Risks Insurance on the Vessel the right to give such orders, recommendations or directions, and if by reason of, and in compliance with any such orders, recommendations or directions anything is done or is not done the same shall not be deemed a deviation or a breach of this contract. Disembarkation of any Guest or discharge of baggage in accordance with such orders, recommendations or directions shall constitute due and proper fulfillment of the obligation of Carnival under this Contract.

(g) Specific stateroom assignments are not guaranteed. Carnival reserves the right to move Guests to a comparable stateroom for any reason, including but not limited to, instances in which a stateroom is booked with fewer than the maximum number of Guests the stateroom can accommodate; or when a partial Guest cancellation occurs and the remaining number of Guests do not match the maximum number of Guests the stateroom can accommodate.

(h) Guest agrees and acknowledges that Carnival may, at any time and without notice, impose charges for, increase charges for and/or eliminate goods and services, other than what is included in your Cruise Fare, without liability to the Guest. These additional charges are exclusive of your Cruise Fare. The goods and services offered or available during the cruise, may differ from goods and services previously offered or available on prior cruises and/or what was advertised on Carnival’s website (Carnival.com), commercials, in other printed media, and/or in prior verbal discussions.

(i) Carnival reserves the right to periodically perform repairs to the Vessel and/or perform construction on the Vessel to alter, amend or remove any appurtenance, amenity, or facility on the Vessel. Guest acknowledges that such repairs, alterations, amendments or removal of any appurtenance may occur during the cruise and agrees that Carnival shall not be liable to Guest for a refund, of any portion of the Cruise Fare, full, partial or otherwise, nor shall Guest have any legal or equitable cause of action relating thereto.

(j) Guest hereby acknowledges and agrees that Carnival’s “Great Vacation Guarantee” program has been suspended and that Guest is not entitled to any benefit thereof.

9. COMPLIANCE WITH RULES, SOLICITATION, SMOKING, DRINKING, ILLEGAL ACTIVITY, SEARCHES, DISRUPTIVE BEHAVIOR, BEVERAGE POLICY AND ENVIRONMENTAL POLICY

(a) Guest agrees during the course of the voyage to follow the directions of the ship’s Master, or his authorized officer. Guest further agrees to abide by all shipboard rules and policies. Guests shall not solicit anyone on the Vessel for any commercial, professional, illegal, or illicit purposes. Guest agrees that any violation of this or any Clause in the ticket contract may subject Guest to disembarkation with no refund to the Guest and any such actions may cause Guest to be prohibited from sailing with Carnival in the future.

(b) Guest acknowledges that smoking is only permitted in designated areas. Guest agrees to refrain from smoking in non-designated areas and agrees that Carnival has the right to assess up to a $500 charge, per violation, and to disembark the Guest for failure to observe Carnival's Tobacco and Marijuana Smoking Policy ("Smoking Policy") (opens a new window) with no refund to the Guest.

(c) Any and all forms of smoking, including but not limited to, cigarettes, cigars, pipes, vaporizers, and electronic cigarettes are strictly prohibited on board Carnival’s vessels except in specific designated exterior deck areas and designated casino/night club spaces. All staterooms and suite accommodations, including the outside balconies, are NON-SMOKING. In accordance with Carnival's Smoking Policy (opens a new window) any marijuana possession or use is strictly prohibited on all Carnival ships at all times, regardless of local, state, or other laws which might permit use or possession of marijuana. Carnival abides by U.S. Federal Law which prohibits the possession or use of marijuana on its ships for any reason. Any Guest who brings marijuana or any illegal controlled substances on board, in violation of Carnival’s policy or U.S. or international law, including any law of a port or the flag state, will be reported to local and/or Federal authorities and U.S. Customs & Border Protection for possible detainment and/or enforcement action. Carnival may deny boarding or disembark any Guest who brings or attempts to bring marijuana or any illegal substance on board with no refund to Guest and at Guest’s own expense for repatriation and travel. Guest agrees to strictly comply with Carnival’s Smoking Policy. Guest further agrees that any violation of Carnival’s Smoking Policy would also cause Carnival to incur damages, including but not limited to, loss of Guest goodwill, revenue, cleaning, maintenance, fines and/or other costs. Any evidence of smoking in a stateroom or balcony, e.g.; smoke smell/residue, butts, ashes, upholstery/furniture burns, tampering of the smoke alarm, will constitute a violation of Carnival's Smoking Policy (opens a new window) . Guests who violate our Smoking Policy will be assessed a $500 charge, per violation, on the Guest’s Sail & Sign® account, and may also result in the disembarkation of all Guests in the stateroom. Fines will be assessed in the functional currency of the Vessel which might be different than the currency used to secure the booking. Such Guests will be solely responsible for all resulting financial penalties and expenses to return home, and no refund of their unused cruise fare will be provided. Guest further acknowledges and agrees that any violation of this policy shall, in the sole discretion of Carnival, constitute a material breach of this cruise contract. In the event of such breach, Guest forfeits all rights hereunder, including the right to remain on board. Carnival reserves the right to disembark Guest(s), at any port, as determined by Carnival. Carnival shall not be liable for any refund or other compensation or damages whatsoever to any Guest disembarked pursuant to this provision, or who disembarks because another Guest is so disembarked. Such Guests may also be prohibited from sailing with Carnival in the future.

(d) Guest agrees, in all ports of call, to return to the Vessel or pre-boarding location in accordance with instructions given by the Vessel’s Master or his authorized officer. Guest further acknowledges that shipboard and shore side clocks may have different times, but it is Guest’s responsibility to return to the Vessel or pre-boarding location so as not to miss Vessel’s departure. Any costs associated with transporting Guest to rejoin the Vessel including, but not limited to, governmental fees, visa fees, subsistence, lodging, air fare, launch fare, car hire or agency fees shall be for the account of Guest. The Guest shall be liable to and shall reimburse Carnival or the Master for any fines or penalties imposed on Carnival by any government, governmental or regulatory agency, entity, or official, port or port official, or for expenses or losses caused or incurred for Guest’s intentional or negligent act or omission, including but not limited to, criminal or disruptive behavior by the Guest onboard or Guest’s failure to board the ship prior to the scheduled departure time at any port.

(e) Carnival has a “zero tolerance” policy toward any illegal activity or behavior by Guests or crew aboard. Guest agrees to comply with this policy and further acknowledges that it is Carnival’s policy to report incidents of illegal activity or behavior to the appropriate law enforcement authorities. Carnival will cooperate with relevant authorities in any civil or criminal proceedings sought by those agencies. For the safety of the Vessel and of other guests and crew, Carnival reserves the right to confine any Guest who commits a crime on board until law enforcement authorities can be contacted and/or board the Vessel.

For safety reasons, Guests are prohibited from bringing alcoholic beverages on board with the following exception: At the beginning of the cruise during embarkation day, Guests (21 years of age and older) may carry on in their hand luggage, one 750 ml bottle of sealed/unopened wine or champagne per person. A $15 corkage fee (a charge exacted at a restaurant for every bottle of wine served that was not bought on the premises), per 750 ml bottle, will be charged should Guests wish to consume their wine or champagne in a main dining room, steakhouse or bar. Guests are also prohibited from bringing water, sodas and other non-alcoholic beverages on board that are packaged in bottles. A small quantity of non-alcoholic beverages (i.e., sparkling water, sodas, juice, milk) packaged in cans or cartons may be brought on board on embarkation day, only if carried on in Guests’ hand luggage (not in checked luggage). A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 12 ounces each or less per person. Any hard liquor, beer, other forms of alcoholic beverage, and non-alcoholic beverages, outside of the exceptions referenced above, are strictly prohibited (in both carry-on and checked luggage) and such items will be confiscated and discarded, and no compensation will be provided. Alcoholic beverages purchased in the Vessel’s gift shops or at a port of call will be retained by Carnival until the end of the voyage. Carnival reserves the right to refuse to serve alcohol to any passenger. Guest acknowledges that the minimum age permitted for the purchase, possession, or consumption of alcoholic beverages aboard Carnival’s vessels is twenty-one (21). Guest agrees to supervise all persons under age twenty-one (21) under Guest’s charge to ensure that they do not violate this, or any other, shipboard regulation. Guests who attempt to purchase alcohol by using false identification or the Sail & Sign® card of a Guest who is twenty-one or older will be deemed in violation of this policy. Any Guest twenty-one or older who attempts to or purchases alcohol for any Guest under twenty-one will also be deemed in violation of this policy. Guest agrees that Carnival has the right to disembark any Guest who violates this policy and as well as any adults traveling with minors who violate this policy or any other shipboard regulation.

(f) Compliance with APHIS regulations: To protect U.S. agriculture and natural resources from the introduction and spread of foreign plant and animal pests and diseases please be advised that agricultural products including seeds, soil, live insects, food such as fresh fruit, vegetables and animal products including meat, milk, and eggs must not be brought back to the United States. This food includes meals that were offered during the cruise but were not consumed. If you have in your possession any meals or food, including any fresh fruit, vegetables and animal products such as meat sandwiches, milk, eggs from the ship, you must leave them behind or deposit them in the amnesty bin/food collection bin at the exit during disembarkation. These items are prohibited entry by U.S. Customs and Border Protection and the U.S. Department of Agriculture. Violations of these prohibitions may result in penalties and fines to the Guest and/or disembarkation without refund.

(g) Tampering with Life Saving Devices: Guest agrees to not tamper with or discard overboard any life saving device such as, but not limited to; life rings and life jackets, unless in an emergency or instructed to do so by the ship’s master. Tampering with life-saving devices may result in a fine to the Guest and/or disembarkation without refund.

(h) Guest agrees not to engage in any lewd, lascivious, indecent, obscene, offensive, or outrageous behavior while on board and specifically agrees that violation of this policy may result in confinement or debarkation from the Vessel with no refund to the Guest and at Guest’s own expense for repatriation and travel. Furthermore, all guests should ensure their clothing and accessories are respectful to fellow guests. Specifically, items worn during the cruise should not contain any message that may be considered offensive or contain nudity, profanity, sexual innuendo/suggestions. In addition, clothing/accessories should not promote negative ethnic or racial commentary, or hatred or violence in any form. Violation of this policy may result in Guest’s disembarkation with no refund of any unused cruise fare.

(i) All guests must adhere to Carnival’s environmental policy as follows: Any dumping or pollution of any kind including discharge of any item into the ocean and/or waterways is strictly prohibited. Guest will be strictly liable for any illegal dumping or pollution. Any willful or negligent act of discharging or releasing any unauthorized item overboard, without the express permission of the ship's staff may result in a $500 charge, per violation, posted to Guest’s Sail & Sign ® account. Fines will be imposed using the functional currency of the Vessel, which may be different than the form of currency used to secure the booking. Additionally, Guest will be charged the reimbursement cost of any unauthorized discharged property belonging to Carnival and such charge will be posted to Guest’s Sail & Sign ® account. Guest shall also be responsible for any fines or penalties imposed on Carnival by any government, governmental agency or official, port or port official, or for expenses or losses caused or incurred for Guest’s violation of this policy. Violation of this policy may result in the disembarkation of all guests in the stateroom. Guests who are disembarked for violating our environmental policy will be responsible for all financial charges and expenses to return home, and no refund of their unused cruise fare will be provided. Additionally, they may be prohibited from sailing with Carnival Cruise Line in the future.

(j) Consistent with our commitment to safety and our “zero tolerance” policy set forth in Section 9(e) above, any illegal activity or disruptive behavior will not be tolerated. Guest agrees to follow Carnival’s Code of Conduct at all times. Any Guest whose conduct affects the comfort, enjoyment, safety, or well-being of other guests or crew will be detained onboard and/or disembarked at their own expense and will be prohibited from sailing with Carnival in the future. Any violation of our “zero tolerance” policy or Code of Conduct is a breach of the Ticket Contract, for which Guest agrees to pay Carnival liquidated damages of $500, to be charged to the Guest’s Sail and Sign® account without further notice or consent, representing the reputational and goodwill damages and injury to Carnival for Guest’s violations. In addition, Guest or Guest’s estate agrees to defend and indemnify Carnival and the Vessel, their servants and agents against liability which Carnival or the Vessel or such servants or agents may incur towards any person, company, or Government for any damage to property, personal injury, or death caused directly or indirectly, in whole or in part, by any illegal activity or disruptive behavior of Guest and those minors traveling with Guest.

(k) Carnival may impose a curfew for minors by requiring Guests under 18 years of age to be clear of all public areas by 1:00 a.m. ship’s time unless they are accompanied by an adult in their traveling party, 21 years of age or older, or they are participating in a Carnival youth program activity.

10. PERSONAL DATA; VIDEO SURVEILLANCE; RIGHT TO SEARCH OR INSPECT; PRIVACY NOTICE AND PUBLIC WIRELESS SERVICES

(a) Carnival may utilize closed circuit television cameras or other surveillance means onboard the Vessel. Guest acknowledges and agrees that such devices may be recording and that videos and images of the Guest may be stored and used as deemed necessary by Carnival to comply with law, applicable regulations, governmental and quasi-governmental requests or orders, or any legal investigation or claims process.

(b) Calls made to Carnival, and calls received from Carnival, may be recorded for the purposes of audit, training and the monitoring of services provided by Carnival.

(c) Guest agrees Carnival has, at all times with or without notice, the right to enter and search Guest’s stateroom, personal safe or storage spaces, or to search or screen any Guest, and/or personal effects, at any location, to ensure compliance with any of the restrictions set forth in this agreement. Any Guest who refuses any such search or screening may be denied boarding or disembarked and no refund of the cruise fare will be issued.

(d) The personal data Guest provides to Carnival, or which is obtained through Guest’s dealings with Carnival or with its affiliates, will be processed in accordance with Carnival privacy notice, which describes how personal data may be processed, and which is available on the Carnival website. Carnival may from time to time change its privacy notice; you can find the up-to-date privacy notice on the Privacy Notice page (opens a new window) or by writing to the address given below. Guests may provide personal data to Carnival that may include names, postal or email addresses, date of birth, passport information, financial account, telephone numbers, likenesses, photographs or other information which would identify Guests personally. Guests may also provide Carnival or others certain sensitive data such as health, medical, dietary, religious, gender or sexual orientation information. Guest agrees that Carnival may (1) keep their personal and sensitive data, (2) use it in its business worldwide in accordance with its published privacy notice, (3) share it with its affiliated or related companies and (4) subject it to processing worldwide provided Carnival’s safeguards are used. Guest agrees that any personal or sensitive data provided to Carnival in the European Economic Area may be used, processed and transferred worldwide including to the U.S.

(e) Guest agrees that Carnival may disclose personal or sensitive data to unaffiliated third parties (1) with the Guest’s consent or authorization, (2) to help complete a transaction for the Guest, (3) to comply with law, applicable regulations, governmental and quasi-governmental requests, orders or legal process, (4) to enforce this or other agreements or protect the rights, safety or property of Carnival or others, (5) as part of a purchase, sale, or transfer of assets or our business, (6) to Carnival’s agents or service providers to perform functions on its behalf, or (7) as otherwise described in Carnival’s published privacy notice, as amended from time to time.

(f) Carnival may, but will not be required to, make wireless access to the Internet or access to wireless telephone services ("Wireless Services") available to Guests on board either directly or through a third-party service provider. All Guests agree that use of Wireless Services is at their own risk and that Carnival shall not be liable to Guests in any manner for claims, losses or damages resulting therefrom. Guests’ use of Wireless Services onboard is public; privacy of any information sent or received is not guaranteed. Personal data may be available to third-party service providers and Carnival is not liable under any circumstances for any lack of privacy while using Wireless Services. Guest agrees that Carnival has the right, but not the obligation to monitor, record, intercept and disclose any transmissions over or using Wireless Services aboard the Vessel, and to provide billing, account, or use records, and related information relating to all Wireless Services as it deems appropriate in its sole discretion (for example, in response to lawful process, orders, subpoenas, or warrants, or to protect Carnival's rights, passengers or property). All Guests agree that their use of Wireless Services is governed by Carnival's Terms and Conditions of Wireless Services [contained in your Folio or available upon connection to the internet] in addition to and any terms and conditions imposed by a third-party Wireless Services provider.

(g) Carnival may use facial recognition technology to enable embarkation, debarkation, at entry and exit of the Vessel at ports of call, on all photos taken by Carnival during Guest's voyage, as well as those photos Guest uploads to Carnival's mobile app. Carnival will delete facial biometric identifiers following completion of the voyage, prior to a subsequent voyage. All un-identified photos will be deleted within thirty (30) days after the end of each voyage or earlier upon request. Any photos that have been identified and linked to Guest's Sail and Sign® Guest ID will be retained for two (2) years to enable guest access and purchase of photos and photo memorabilia after the end of the voyage. Photos may be deleted earlier upon request. Carnival does not share facial recognition records with any third parties outside of the Carnival Corporation & plc group of companies. For more information about facial recognition technology, please email Carnival at [email protected] .

11. GUEST’S REIMBURSEMENT FOR FINES, EXPENSES, DEBTS AND DAMAGES

(a) The Guest shall be liable to and shall reimburse Carnival or the Master for any fines or penalties imposed on Carnival by any government, governmental agency or official, port or port official, or for expenses or losses caused or incurred for Guest’s negligent or intentional act or omission or Guest’s failure to observe or comply with local requirements in respect of immigration, border patrol, customs and excise, agriculture, health, environment or any other government regulation whatsoever, including Guest’s failure to board the ship prior to the scheduled departure time at any port, and the Guest shall be liable for any and all losses and fines caused by their actions in regards to illegal dumping or pollution of any kind, including discharge of any item into the ocean and/or waterways. For Guests who embark the Vessel in violation of the ticket contract terms, any/all resulting damages, losses, costs, expenses, credits, refunds and related claims, including without limitation those related to a deviation of the Vessel to disembark such Guests, shall be the sole responsibility of the Guest.

(b) The Guest or Guest’s estate shall be liable to and shall reimburse Carnival for all deviation expenses (including loss of revenue), fines or penalties, damages to the Vessel, its furnishings, operations or equipment, or any property of Carnival caused directly or indirectly, in whole or in part, by any misconduct, willful or negligent act or omission on the part of the Guest or any minors traveling with the Guest, including discharge and release of any unauthorized item overboard, without the express permission of the ship’s staff. The Guest or Guest’s estate shall defend and indemnify Carnival and the Vessel, their servants and agents against liability which Carnival or the Vessel or such servants or agents may incur towards any person, company or Government for any damage to property, personal injury or death caused directly or indirectly, in whole or in part, by any misconduct, willful or negligent act or omission on the part of the Guest or minors traveling with Guest.

(c) Carnival and the Vessel shall have a lien upon all baggage, money and other property whatsoever accompanying the Guest and the right to sell the same by public auction or otherwise for all sums whatsoever due from the Guest under this Contract and for the costs and expenses of enforcing such lien and such sale.

12. INDEPENDENT CONTRACTORS, SHORE EXCURSIONS, AND OTHER SERVICES

(a) Guest acknowledges that all shore excursions/tours (whether conducted in the water, on land or by air), airline flights and ground transportation, as well as the ship’s physician, and on board concessions (including but not limited to, the gift shops, spa, beauty salon, fitness center, golf and art programs, video/snorkel concession) are either operated by or are independent contractors. Guest understands and accepts that Carnival may prohibit Guest from going ashore in any port of call, and/or or limit Guests going ashore to specific activities or excursions authorized by Carnival, for public health-related reasons in its sole discretion. Even though Carnival shall be entitled to collect a fee and earn a profit from the ticketing or sale of such services by such persons or entities, Carnival neither supervises nor controls their actions, nor makes any representation either expressed or implied as to their suitability. Carnival, in arranging for the services called for by the physician or nurse, all on board concessions, all shore excursion/tour tickets, all pre-cruise and post-cruise airline flights or other transportation off of the ship and its water shuttles, does so only as a convenience for the Guest. Guest agrees that Carnival assumes no responsibility, does not guarantee performance and in no event shall be liable for any negligent or intentional acts or omissions, loss, damage, injury, or delay to Guest and/or Guest’s baggage, property or effects in connection with said services. Guests use the services of all independent contractors at the Guest’s sole risk. Independent contractors are entitled to make a proper charge for any service performed with respect to a Guest.

(b) Guest acknowledges that some of the ship’s personnel are employees of independent contractors and not employees of Carnival, and that Carnival is not responsible for their actions. Ship’s personnel that are independent contractors include, but are not limited to; spa employees, masseuses, barbers, hairdressers, manicurists, fitness or golf instructors videographers, art auctioneers, gift shop personnel, shopping guides, wedding planners or other providers of personal services. Guest further acknowledges that although independent contractors or their employees may use signage or clothing which contains the name “Carnival” or other related trade names or logos, the independent contractor status remains unchanged. Independent contractors, their employees and assistants are not agents, servants or employees of Carnival and have no authority to act on behalf of Carnival.

(c) Although Carnival may have contracts, concessionaire agreements, and/or independent contractor agreements with the above-mentioned service providers and contractors. Guest hereby acknowledges and agrees that Guests are not intended third-party beneficiaries of any such contracts and Guests have no right to assert themselves as third party beneficiaries of such contracts or agreements.

13. LIMITATIONS OF CARNIVAL’S LIABILITY

(a) In consideration for the fare paid, it is agreed that Carnival shall not be held vicariously liable for the intentional or negligent acts of any persons not employed by Carnival nor for any intentional or negligent acts of Carnival’s employees committed while off duty or outside the course and scope of their employment. Passenger assumes the risk of injury, death, illness or other loss and Carnival is not responsible for the negligence or wrongdoing of any independent contractors or sub-contractors.

(b) In consideration for the fare paid, it is agreed that Carnival shall have no liability as a consequence of Guest's use of ship's athletic or recreational equipment or as a consequence of Guest's decision to participate in any athletic or recreational activity or event.

(c) On international cruises which neither embark, disembark nor call at any U.S. port and where the Guest commences the cruise by embarkation or disembarks at the end of the Cruise in a port of a European Member State, Carnival shall be entitled to any and all liability limitations and immunities for loss of or damage to luggage, death and/or personal injury as provided under EU Regulation 392/2009 on the liability of carriers to passengers in the event of accidents. On International cruises that do not embark or disembark in either a port in a European Member State or a US port, and which do not call at any U.S. port, Carnival shall be entitled to any and all liability limitations and immunities for loss of or damage to luggage, death and/or personal injury as provided in the Athens Convention Relating to the Carriage of Passengers and their Luggage by Sea, 1974 and the Protocol of 2002 to the Convention (together, the “Athens Convention). Unless the loss or damage was caused by a shipping incident, which is defined as a shipwreck, capsizing, collision or stranding of the ship, explosion or fire in the ship, or defect in the ship (as defined by the Regulation), Carnival’s liability is limited to no more than 400,000 Special Drawing Rights (“SDR”) (approximately U.S. $608,000, which fluctuates depending on the daily exchange rate as published in the Wall Street Journal) if the passenger proves that the incident was a result of Carnival’s fault or neglect. If the loss or damage was caused by a shipping incident, Carnival’s liability is limited to no more than 250,000 SDRs (approximately U.S. $380,000, which fluctuates depending on the daily exchange rate as published in the Wall Street Journal). Compensation for loss caused by a shipping incident can increase to a maximum of 400,000 SDRs unless Carnival proves that the shipping incident occurred without Carnival’s fault or neglect. Shipping incidents do not include acts of war, hostilities, civil war, insurrection, natural disasters, or intentional acts or omissions of third parties. In cases where the loss or damage was caused in connection with war or terrorism, Carnival’s liability for any personal injury or death (whether occurring during a shipping incident or a non-shipping incident) is limited to the lower of 250,000 SDRs per passenger or 340 million SDRs per ship per incident. Punitive damages are not recoverable for cruises covered by EU Regulation 392/2009. For more information on the EU Regulation 392/2009, please see the Official Journal of the European Union EU Regulation 392/2009 PDF .

In addition, Guests embarking a cruise in a European Member State port are afforded rights under EU Regulation 1177/2010. For additional information on EU Regulation 392/2009 and EU Regulation 1177/2010, please visit Carnival’s EU Regulation 392/2009 PDF and EU Regulation 1177/2010 PDF (opens a new window) .

(d) Carnival shall not be liable to the passenger for damages for emotional distress, mental suffering/anguish or psychological injury of any kind under any circumstances, except when such damages were caused by the negligence of Carnival and resulted from the same passenger sustaining actual physical injury, or having been at risk of actual physical injury, or when such damages are held to be intentionally inflicted by Carnival.

(e) In addition to all the restrictions and exemptions from liability provided in this Contract, including under Clause 13(c) for cruises that embark or disembark in a port of a European Member State, on all cruises Carnival shall also have the benefit of all statutes of the United States of America providing for limitation and exoneration from liability and the procedures provide thereby, including but not limited Title 46 of the United States Code sections 30501 through 30509, and 30511. Nothing in this Contract is intended to nor shall it operate to limit or deprive Carnival or any such statutory limitation of or exoneration from liability under any applicable laws.

14. TIME LIMITS FOR CLAIMS, JURISDICTION, VENUE, ARBITRATION AND GOVERNING LAW

(a) Carnival shall not be liable for any claims whatsoever for personal injury, illness or death of the Guest, unless full particulars in writing are given to Carnival within 185 days after the date of the injury, event, illness or death giving rise to the claim. Suit to recover on any such claim shall not be maintainable unless filed within one year after the date of the injury, event, illness or death, and unless served on Carnival within 120 days after filing. Guest expressly waives all other potentially applicable state or federal limitations periods.

(b) Carnival shall not be liable for any claims whatsoever, other than for personal injury, illness or death of the Guest, unless full particulars in writing are given to Carnival within 30 days after the Guest is landed from the Vessel or in the case the Voyage is abandoned, within 30 days thereafter. Legal proceedings to recover on any claim whatsoever other than for personal injury, illness or death shall not be maintainable unless commenced within six months after the date Guest is landed from the Vessel or in the case the Voyage is abandoned, within six months thereafter, and unless served upon Carnival within 120 days after commencement. Guest expressly waives all other potentially applicable state or federal limitation periods for claims which include, but are not limited to, allegations concerning any and all civil rights, the Americans With Disabilities Act (ADA), trade practices and/or advertising.

(c) Except as provided in Clauses 14 (d) and 14(e) below, it is agreed by and between the Guest and Carnival that all disputes and matters whatsoever arising under, in connection with or incident to this Contract or the Guest’s cruise, including travel to and from the Vessel, shall be litigated, if at all, before the United States District Court for the Southern District of Florida in Miami, or as to those lawsuits to which the Federal Courts of the United States lack subject matter jurisdiction, before a court located in Miami-Dade County, Florida, U.S.A. to the exclusion of the Courts of any other county, state or country. Guest hereby consents to such exclusive jurisdiction and waives any jurisdictional, venue or other objection that may be available. In the event that a matter is brought in the Federal Courts of the United States and no diversity jurisdiction exists, then the matter must proceed under the Court’s admiralty jurisdiction and Guest may not be allowed a trial by jury. If a matter proceeds under the Court’s admiralty jurisdiction, then Carnival consents to a trial by jury pursuant to Federal Rule of Civil Procedure 39(c). Guest acknowledges and understands that a Federal Court presiding over the matter under admiralty jurisdiction may not grant a trial by jury despite Carnival and Guest’s request for a trial by jury, and in such event, Guest knowingly and voluntarily waives a trial by jury.

(d) Any and all disputes, claims, or controversies whatsoever, other than for personal injury, illness or death of a Guest (whether brought in personam or in rem or based on contract, tort, statutory, constitutional or other legal rights, including but not limited to alleged violation of civil rights, discrimination, consumer or privacy laws, or for any losses, damages or expenses, relating to or in any way arising out of or connected with this Contract, the booking of the cruise, including but not limited to the booking of Carnival Vacation Protection products, shore excursions, and land and hotel packages, or Guest’s cruise, no matter how described, pleaded or styled, between the Guest and Carnival) in which Guest or any other claimant asserts damages for less than $8,000 (excluding attorney fees, costs, and interest, which are not included to determine the amount at issue) must be litigated if at all before a small claims court located in Miami-Dade County, Florida, U.S.A. to the exclusion of the courts of any other county, state or country. Guest hereby consents to such exclusive jurisdiction and waives any jurisdictional, venue or other objection that may be otherwise available.

(e) Any and all disputes, claims, or controversies whatsoever, other than for personal injury, illness or death of a Guest (whether brought in personam or in rem or based on contract, tort, statutory, constitutional or other legal rights, including but not limited to alleged violation of civil rights, discrimination, consumer or privacy laws, or for any losses, damages or expenses, relating to or in any way arising out of or connected with this Contract, the booking of the cruise, including but not limited to the booking of Carnival Vacation Protection products, shore excursions, and land and hotel packages, or Guest’s cruise, no matter how described, pleaded or styled, between the Guest and Carnival) in which Guest or any other claimant asserts damages for more than $8,000.00 (excluding attorney fees, costs, and interest, which are not included to determine the amount at issue) shall be referred to and resolved exclusively by binding arbitration pursuant to the United Nations Convention on the Recognition and Enforcement of Foreign Arbitral Awards (New York 1958), 21 U.S.T. 2517, 330 U.N.T.S. 3, 1970 U.S.T. LEXIS 115, 9 U.S.C. §§ 202-208 (“the Convention”) and the Federal Arbitration Act, 9 U.S.C. §§ 1, et seq., (“FAA”) solely in Miami-Dade County, Florida, U.S.A. to the exclusion of any other forum. Guest hereby consents to such exclusive jurisdiction and waives any jurisdictional, venue or other objection that may be available to any such arbitration proceeding in Miami-Dade, Florida. The arbitration shall be administered by National Arbitration and Mediation (“NAM”) under its Comprehensive Dispute Resolution Rules and Procedures and the fee schedule in effect at the time of initiating the proceeding with NAM, which are deemed to be incorporated herein by reference. Each party shall bear their own costs and fees associated with any such filing. If you have a question about the arbitration process or to obtain a current copy of the Comprehensive Dispute Resolution Rules and Procedures and/or fee schedule, you can contact NAM at: National Arbitration and Mediation, attention Claims Department, 990 Stewart Street, First Floor, Garden City, NY 11530, telephone number (800) 358-2550.

NEITHER PARTY WILL HAVE THE RIGHT TO A JURY TRIAL OR TO ENGAGE IN PRE-ARBITRATION DISCOVERY EXCEPT AS PROVIDED IN THE APPLICABLE ARBITRATION RULES AND HEREIN, OR OTHERWISE TO LITIGATE THE CLAIM IN ANY COURT. THE ARBITRATOR’S DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT GUEST OR CARNIVAL WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. An award rendered by an arbitrator may be entered in any court having jurisdiction under the Convention or FAA. Carnival and Guest further agree to permit the taking of a deposition under oath of the Guest asserting the claim, or for whose benefit the claim is asserted, in any such arbitration. In the event this provision is deemed unenforceable by an arbitrator or court of competent jurisdiction for any reason, then and only then the provisions of Clause 14 (c) above governing venue and jurisdiction shall exclusively apply to any lawsuit involving claims described in this Clause.

(f) Except as expressly provided in Clause 13 (c), any and all disputes whatsoever arising out of or relating to this Contract or Guest’s Cruise as well as the interpretation, applicability and enforcement of this Contract shall be governed exclusively by the general federal maritime law of the United States, without regard to choice of law rules, which replaces, supersedes and preempts any provision of law of any other state or nation, however, the terms of this Contract do not displace non-excludable consumer laws applicable in jurisdictions outside the United States.

15. CLASS ACTION WAIVER

THIS CONTRACT PROVIDES FOR THE EXCLUSIVE RESOLUTION OF DISPUTES THROUGH INDIVIDUAL LEGAL ACTION AND SUPERSEDES ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. THIS CLASS ACTION WAIVER PRECLUDES GUEST FROM PARTICIPATING IN OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION REGARDING ANY CLAIM BROUGHT UNDER THIS TICKET CONTRACT OR IN CONNECTION WITH GUEST’S CRUISE. EVEN IF APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST CARRIER WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS ACTION. GUEST EXPRESSLY AGREES TO WAIVE AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. IF GUEST’S CLAIM IS SUBJECT TO ARBITRATION UNDER CLAUSE 14(d) ABOVE, THE GUEST FURTHER AGREES AND ACKNOWLEDGES THAT THE CLASS ACTION WAIVER IS MATERIAL AND ESSENTIAL TO THE ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON-SEVERABLE FROM THE AGREEMENT TO ARBITRATE CLAIMS. THE VALIDITY AND EFFECT OF THIS CLASS ACTION WAIVER MAY BE DETERMINED ONLY BY A JUDGE OR COURT OF LAW AND NOT BY AN ARBITRATOR. GUEST AGREES THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH IN SECTION 14 (d) ABOVE, AND IF FOR ANY REASON THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND ONLY THEN SUCH CLAIM SHALL NOT BE SUBJECT TO ARBITRATION. GUEST AGREES THAT CARNIVAL CAN RECEIVE IMMEDIATE JUDICIAL ASSISTANCE TO ENFORCE THIS CLASS ACTION WAIVER.

*This provision does not apply to Australian passengers or affect applicable rights under Australian consumer laws.

16. CARNIVAL’S USE OF GUEST’S LIKENESS

Each Guest grants Carnival and/or its promotional partners the exclusive right to include photographic, video and other visual portrayals of Guest in any medium of any nature whatsoever for any purpose including without limitation trade, advertising, sales, publicity or otherwise, without compensation to Guest, and all rights, title and interest therein (including all worldwide copyrights therein) shall be Carnival’s sole property, free from any claims by Guest or any person deriving any rights or interest from Guest. Each Guest understands and agrees that professional onboard photographers may photograph Guest, and that those photos may be processed, displayed and sold to Guests and others. For additional information regarding Carnival’s use of Guest’s likeness including use of facial recognition technology please refer to Clause 10(g) above.

17. GUEST’S USE OF PHOTOS, VIDEOS OR RECORDINGS PROHIBITED

Guest hereby expressly agrees that he/she will not utilize any tape recording, video, or photograph(s) of himself/herself, any other Guest, crew, or third party on board the Vessel, or depicting the Vessel, its design, equipment, or any part thereof whatsoever, for any commercial purpose or in any media broadcast, or for any other non-private use, without the express written consent of Carnival. For the privacy of our guests and crew, Guest expressly agrees not to record or video interactions with other guests or crew without their express permission, and Guest further agrees that any use of video, photographic or recording equipment, including cell phones, in the medical center is expressly prohibited. Guest acknowledges that by boarding the Vessel, at any time, Guest irrevocably agrees to this provision, which is a condition precedent to being permitted on board the Vessel and can be enforced by any legal means, including, but not limited to, injunctive relief.

18. GUEST’S OBLIGATIONS FOR EXPENSES OR IF CONFINED, DENIED BOARDING OR DISEMBARKED

(a) Guest agrees if Carnival incurs any expense or sustains any damage as delineated in but not limited to Sections 2, 4, 5, 6, 9, 11 and this Clause, that Carnival may charge Guest’s onboard charge account for any expense incurred or damage sustained except as expressly set forth herein or as provided by law.

(b) If Guest is denied boarding, confined to a stateroom, or disembarked from the Vessel pursuant to any provision of this contract, including but not limited to Clauses 2, 4, 5, 6, 9, and 11, Guest agrees, except as expressly set forth herein or as provided by law:

i. Carnival will not be liable for any refund of Cruise Fare, other compensation or any damages;

ii. Disembarkation and repatriation to the embarkation port or any other destination will be at Guest’s sole expense; and,

iii. To indemnify Carnival and that Carnival may charge Guest’s on-board charge account for any and all expenses incurred by Carnival in relation to Guest’s disembarkation and/or repatriation.

IMPORTANT TERMS AND CONDITIONS FOR NON-CRUISE PORTIONS OF VACATION PACKAGES PLEASE READ CAREFULLY

19. Please see above for the applicable terms and conditions for the cruise portion of Guest’s vacations. For avoidance of doubt, and unless specifically contradicted in Clauses 19 through 29, the above terms and conditions, including the terms and conditions in Clauses 12 through 15, which contain important limitations on the rights of guests to assert claims against Carnival , the Vessel, their agents and employees, and others, including forum selection, choice of law, time limitations for filing suit, arbitration, and waiver of jury trial for certain claims, cover Carrier’s Carnival vacation protection products, shore excursions, and land and hotel packages. The terms and conditions in this paragraph apply only to Carnival’s responsibilities for non-cruise portions of vacation packages. Other terms and conditions with respect to air travel, hotel and other non-cruise activities may be applied by the entities providing those services.

20. The payment of the required deposit or any partial or full payment for reservation of a land package before or after the cruise shall constitute acceptance and consent to all of the terms and conditions of this Contract and the General Information and Vacation Package Conditions and Restrictions contained on the website for such vacation package and/or the brochures and circulars of the suppliers. These provisions are hereby incorporated by reference in this Contract and vacation package Guests (hereinafter referred to as Guests) are advised to take note of them.

21. For purposes of this paragraph “CARNIVAL” refers to Carnival Cruise Line, its affiliates, subsidiary companies, agents, servants, and employees. CARNIVAL is the principal tour operator and its responsibility to Guests is limited to the arrangement of all tours and accommodations offered in these vacation packages. CARNIVAL shall not be responsible for personal injuries, death, or property damage, economic loss, inconvenience or delay, consequential damages, or change of itinerary or accommodations incurred by any person or Guest which may occur due to acts or omissions or tortious conduct on the part of any direct or supplemental air carrier, hotel or other suppliers of arrangements and services or other independent contractors, their employees, agents or others not under the direct control of CARNIVAL.

22. CARNIVAL reserves the right to decline to accept or to reject any person as a Guest, at any time, or to cancel a vacation package due to circumstances beyond the control of CARNIVAL.

23. CARNIVAL reserves the right to substitute hotels for other hotels in a similar category, to substitute air carriers, and to change schedules without prior notice should circumstances so require.

24. If a change in the itinerary is needed due to factors or conditions beyond CARNIVAL'S control, no refund or credit will be made, however, CARNIVAL will make an effort to provide accommodations and services of a comparable quality and standard as set forth on the website. Any such change shall not modify the cancellation provisions on the website. No credit will be allowed, or refund given for any services provided on the website should any such services not be utilized by Participants.

25. CARNIVAL makes no representations or warranties, implied or otherwise, in regard to the reliability of suppliers or independent contractors, nor does it assume a duty of safety or responsibility for the independent acts of suppliers, independent contractors, their employees or agents.

26. Vacation packages are non-transferable. Fares shall be deemed to be earned when paid and non-refundable unless otherwise expressly stated in the cancellation provisions on the website.

27. CARNIVAL shall not be liable for any claims whatsoever other than for personal injury, illness or death, of the Guest unless full particulars thereof in writing are given to CARNIVAL within 30 days after the Guest shall complete the packages, or in the case that the tour is abandoned, within 30 days thereafter. Suit to recover any claim shall not be maintainable in any event unless commenced within six months after the date of the loss.

28. CARNIVAL shall not be liable for any claims whatsoever for personal injury, or illness or death of the Guest unless full particulars in writing are given to Carnival within 185 days after the date of the injury, event, illness, or death giving rise to the claim. Suit to recover on any such claim shall not be maintainable unless filed within one year after the date of the injury, event, illness or death, and unless served on Carnival within 120 days after filing.

29. It is agreed by Guest and CARNIVAL that all disputes between Guest and CARNIVAL arising under or in connection with a vacation package shall be litigated, if at all, in and before the United States District Court for the Southern District of Florida in Miami-Dade County, Florida, U.S.A., to the exclusion of the courts of any other state or county.

IMPORTANT ADDITIONAL TERMS AND CONDITIONS FOR CARNIVAL’S AIR PROGRAMS

30. Arrangements by CARNIVAL: If you are participating in our FLY2FUN program, or FLY2FUN and Tour package, Carnival will arrange for air transportation from the select home cities offered to an airport near the departure point of your Cruise or Cruise tour and return air transportation from an airport near the termination point of your Cruise or Cruise tour to the home city from which you departed. Please refer to Carnival’s web page for additional information on our FLY2FUN program and destinations. Carnival reserves the right to add or withdraw an air city at any time but will attempt to accommodate those Guests under deposit or final payment. Air bookings are not guaranteed and are subject to air carrier’s availability and restrictions. Guest who purchased the FLY2FUN program will be responsible for securing their own hotel accommodations and will be responsible for hotel, taxes, porterage and transportation between the hotel and the airport/pier.

31. Schedule Changes/Air Delays: Carnival strives to accommodate each Guest on flights that will ensure timely arrival and boarding of your ship. In the event that weather conditions or other flight changes delay the Guest’s arrival to the ship, Carnival, at its own expense, will make alternate flight, hotel and/or ground transportation arrangements to get the Guest to the port of embarkation in time to board the ship or to the first port of call, without violating the Jones Act. If no viable options are available to join the ship, Guest will be given a Future Cruise Credit to apply towards a future cruise. Carnival reserves the right to change or alter, without notice, flight arrangements in order to meet our ship departure and/or arrival times. Guest will be notified of flight re-accommodations. If tickets have already been issued, Carnival will adjust your itinerary or air carrier accordingly and will notify Guests of any price adjustments that may be necessary. If you choose to cancel your flight arrangements or alter your airline schedule in any way once your tickets have been issued you will be responsible for any additional cost or fees resulting from the cancellation or change, which can total up to the full cost of the ticket. If you request Carnival’s assistance with a change in airline arrangements, within 60 days of departure and you purchased FLY2FUN Flexible Fare program, a service fee of $200 USD, or its equivalent in foreign currency, will be levied in addition to any charges imposed by the airlines. If you purchased the FLY2FUN Restricted Fare program and you chose to make a change, all airline-imposed change fees will be levied regardless of when the change is made. If your flights are delayed, refer to the Fly2Fun Page (opens a new window) .

32. Refunds/Seat Assignments/Special Services/Fares/Lost Tickets/Baggage Charges: Failure to use your FLY2FUN airline ticket/s results in a waiver of its value and any compensation; unused airline tickets are only refundable to Carnival. Please note that because of changing airline tariffs, your actual air ticket may reflect fares higher or lower than the air add-on or cruise only credit amounts originally quoted. If so, the difference is neither chargeable nor refundable to you; you will be charged the amount originally quoted. Carnival reserves the right to pass on to the Guest any cancellation or change penalties, which may total up to the amount originally quoted. It is your sole responsibility to re-confirm flight arrangements, within 48 hours of flight departure. Please note that although Carnival Cruise Line can pass requests for seat assignments, special meals and special assistance to the airlines, we cannot guarantee that such requests will be honored. For the best travel experience, we recommend that Guests or their travel agents contact the airlines directly to confirm these requests. Carnival is not responsible for airline schedule changes. Guests are responsible for luggage fees, excess luggage charges as well as any other charges imposed by airlines or airports. For additional information on airline’s baggage charges and fees please refer to Airline Baggage FAQs page (opens a new window) , reference against the Travel Information page you received along with your cabin confirmation or the Travel Information page in your cruise document accessed through Manage My Cruise.

33. Liability and Relationship with Airlines: If Carnival is unable to arrange for air transportation for any cause beyond Carnival’s control, such as airline capacity controls, air transportation arranged is no longer available, or otherwise fails to materialize, Carnival’s sole liability will be limited to refunding the air add-on paid or cruise only credit. Carnival acts as an independent travel agent, and it is not affiliated with the airline carriers. Carnival books air as a convenience for the Guests. Carnival assumes no liability for any of the airlines’ acts or omissions, including, without limitation, those involving cancellation of flights, schedule changes, re-routings, damage to or delay or loss of baggage, flight delays, equipment failures, accidents, pilot or other staff shortages, overbooking or clerical/system errors. Your rights against the airlines are controlled and subject to the terms and conditions set forth in the airline’s ticket and tariffs, and any and all applicable laws and regulations.

IMPORTANT ADDITIONAL TERMS AND CONDITIONS FOR CARNIVAL EASY PAY OPTION

34. This offer applies only to qualifying cruises, as determined solely by Carnival, where the "Carnival Easy Pay" option is made available during the booking process.

35. This offer is not transferable and may not be combined with other offers.

36. To be eligible for this offer, Guest must reside in the United States of America and must have a valid credit card associated with their Carnival.com account. Please note that Guests may not be able to use a debit card, PayPal, or ACH from a bank account (e.g., checking or savings account) to make payments under this program. This offer may not be available to every guest and may not be available for all qualifying cruises. In determining eligibility for this offer, Carnival reserves the right to consider, for each transaction, factors including Guest’s payment history and the nature and price of the cruise being reserved. Carnival will not use a credit report to determine eligibility for this offer.

37. Carnival reserves the right to cancel this offer at any time.

38. Guest will be charged the full price of the applicable deposit in one initial payment and the remainder in subsequent monthly payments (if the full price, including the Fare, Taxes, Fees and Port Expenses, is not evenly divisible, Guest’s final payment amount may be smaller). No interest or finance charges apply to this offer. Any interest, finance charges or fees assessed by the issuer of the payment method to which payments are charged may still apply. Taxes (other than Cruise Taxes, Fees, and Port Expenses) may apply in certain jurisdictions. Each individual payment (both the initial deposit payment and each subsequent monthly payment) will be taxed separately (to the extent required by applicable law) such that total taxes assessed on the Fare and on taxable Fees under Easy Pay will be the same amount of taxes assessed if the total amount owed on the booking had been paid in full at the time of ticket purchase.

39. Guest authorizes Carnival to charge each payment to the credit card associated with Guest’s Carnival.com account that was used to make the initial payment or, if Carnival is unable to complete a charge using such credit card, to any other credit card Guest has on file in Guest’s Carnival.com account. Guest agrees to maintain in their Carnival.com account at least one valid credit card that expires no earlier than 20 days after the last payment due date.

40. Guest may prepay the full remaining balance of their purchase at any time and may also prepay any portion of the remaining balance. If Guest decides to prepay a portion of the remaining balance, then all remaining payments will be recalculated accordingly.

41. If Carnival is not able to charge any payment to a credit card on file in Guest’s Carnival.com account, Carnival reserves the right to pursue any remedy available, including the right to cancel Guest’s reservation, as well as all remaining Guests in the same cabin. Guest agrees that Carnival and its affiliates have no liability related to the exercise of these remedies.

INTERNATIONAL CRUISE LINE PASSENGER BILL OF RIGHT

The Members of the Cruise Lines International Association are dedicated to the comfort and care of all passengers on oceangoing cruises throughout the world.  To fulfill this commitment, our Members have agreed to adopt the following set of passenger rights:

• The right to disembark a docked ship if essential provisions such as food, water, restroom facilities and access to medical care cannot adequately be provided onboard, subject only to the Master’s concern for passenger safety and security and customs and immigration requirements of the port.
• The right to a full refund for a trip that is canceled due to mechanical failures, or a partial refund for voyages that are terminated early due to those failures.
• The right to have available on board ships operating beyond rivers or coastal waters full-time, professional emergency medical attention, as needed until shore side medical care becomes available.
• The right to timely information updates as to any adjustments in the itinerary of the ship in the event of a mechanical failure or emergency, as well as timely updates of the status of efforts to address mechanical failures.
• The right to a ship crew that is properly trained in emergency and evacuation procedures.
• The right to an emergency power source in the case of a main generator failure.
• The right to transportation to the ship’s scheduled port of disembarkation or the passenger’s home city in the event a cruise is terminated early due to mechanical failures.
• The right to lodging if disembarkation and an overnight stay in an unscheduled port are required when a cruise is terminated early due to mechanical failures.
• The right to have included on each cruise line’s website a toll-free phone line that can be used for questions or information concerning any aspect of shipboard operations.
• The right to have this Cruise Line Passenger Bill of Rights published on each line’s website.

TERMS AND CONDITIONS

Please read these terms and conditions prior to using this site.

By using this site, you agree to the following terms and conditions:

OWNERSHIP AND RESTRICTIONS ON USE

This site is owned and operated by CARNIVAL CRUISE LINES ("CARNIVAL"). All materials contained in this site are the copyrighted property of CARNIVAL. No material from CARNIVAL.COM or any Web site owned, operated, licensed, or controlled by CARNIVAL collectively or any one of which is referred to as "the Carnival Sites" may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of CARNIVAL's copyright and other proprietary rights. For purposes of these terms, the use of any such material on any other Web site or computer network environment is expressly prohibited. Carnival owns all right, title and interest in and to all trademarks, service marks, and trade names included in the Web Site. The Legal Notice section of this page provides additional information about Carnival’s copyright, trademark and other intellectual property rights .

To the extent the Web Site provides interactive capabilities that allow you to submit information or data on the Web Site, you expressly acknowledge you may not upload to, distribute through, or otherwise publish through the Carnival Sites any content which is libelous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise give rise to liability or violates any law.

By uploading or submitting any materials to us, you automatically grant (or warrant that the owner of such rights has expressly granted) us a perpetual, royalty-free, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the universe. In addition, you warrant that all so-called "moral rights" in those materials have been waived.

Any personal information you provide to us while registering on CARNIVAL.COM, BOOKCCL.COM or when using CARNIVAL.COM will be used by Carnival in accordance with Carnival’s Privacy Notice . Non-personal information you send or communicate to us, such as questions, comments or inquiries, will be not considered personal information and therefore will not be subject to our Privacy Notice. Accordingly, Carnival may use any such non-personal information you supply to us, which may include, but is not limited to, any inventions, ideas, concepts or know-how, without restriction or liability.

REGISTRATION, PASSWORD AND SECURITY

When you register with CARNIVAL.COM, you will create a login name and a password in completing the registration process and will provide us with certain information. It is your responsibility to provide us with true and accurate information during the registration process. Carnival will accept your information as it is provided to us. We will not verify the truth, accuracy or completeness of your information and we expressly disclaim any liability in connection therewith. You are solely responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account. It is also your sole obligation to immediately notify Carnival of any unauthorized use of your account or any other breach of security.

MODIFICATION OF TERMS

Carnival reserves the right to change, modify, add, or remove portions of these terms at any time at our discretion. You may check these terms periodically for changes. Your continued use of the Carnival Sites subsequent to the revisions of these terms (including the CARNIVAL.COM Privacy Notice and Terms and Conditions applicable to Carnival's Internet Booking Application) means you accept those changes.

TERMINATION

These terms are effective until terminated by CARNIVAL, for any reason, with or without notice. Upon termination, you must destroy all materials obtained from the Carnival Sites and all copies thereof, whether made under the terms of these terms or otherwise.

Carnival, at its discretion, may provide links to other web sites or resources or allow third party web sites to link to CARNIVAL.COM. Because Carnival has no control over such web sites or resources, you expressly understand and agree that Carnival is not responsible in any way or form for the contents, products, advertising, materials, services or resources contained on any other web sites and Carnival does not endorse or sponsor any third party web sites. Carnival is not responsible or liable, whether directly or indirectly, for any damage, loss or claims by or in connection with your use or reliance on any content, products, advertising, materials, services or resources available on or through such web sites.

THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CARNIVAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CARNIVAL DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CARNIVAL DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT CARNIVAL) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. CARNIVAL ADDITIONALLY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OF FARES AND PRICES (COLLECTIVELY, “FARES”) ADVERTISED ON THE CARNIVAL SITES AND SHALL NOT BE RESPONSIBLE FOR OR OBLIGATED TO HONOR ERRONEOUS OR INACCURATE FARES.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL CARNIVAL BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE, EVEN IF CARNIVAL OR A CARNIVAL AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL CARNIVAL'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS SITE.

JURISDICTION

This site is controlled and operated by CARNIVAL from its offices within the State of Florida, United States of America. CARNIVAL makes no representation that materials in the site are appropriate or available for use in other locations. These terms shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Miami-Dade County and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

SHORE EXCURSION IMPORTANT CONDITIONS

Please read the following information before ordering any shore excursions online. These conditions are binding once you purchase any shore excursion provided by independent tour operators through Carnival. The deadline for making shore excursion bookings online is 3 days prior to sailing, unless otherwise noted in the shore excursion description. All of the shore excursions listed on the carnival.com website may not be available for every cruise itinerary.

All excursions are subject to change without notice. Descriptions, departure times, itineraries, pricing and locations may be altered and may vary due to unforeseen circumstances. Descriptions and excursion lengths are all based on approximate times and predetermined points of interest. Changes may be unavoidable and can be made at the tour operator’s sole discretion. Departure times and meeting places will be printed on the shore excursion ticket. As a delay may result in a missed excursion or interfere with the excursion’s normal operation, guests are required to report to the specified location, at the designated departure time.

You will be required to pay for your shore excursion order in full using our secure online credit card processing. You will receive instant online confirmation that your order has been paid in full. Your tickets will be delivered to your cabin prior to embarkation.

Shore Excursion Cancellation and Refund Policy

Shore excursions may be cancelled by Carnival or the Tour Operator due to inclement weather conditions, or any other reason whatsoever. In which case, and as your sole recourse, full refunds will be made to guests who have purchased cancelled excursions.

Excursions may be canceled or modified depending on the number of guests participating. Some excursions require a minimum number of guests to operate. If this minimum is not met, excursions may be cancelled by the Tour Operator and full refunds will be issued.

For online cancellations that occur outside the cut-off window, 3 days prior to sailing, a full refund will automatically be posted to the credit card that was used to pay for the shore excursion order. Please allow 5-7 business days for the credit to post to your account. No changes can be made within the cut-off window. If you need to make changes after the cut-off date, you must wait until sailing and see the Shore Excursion Manager onboard. In the event of a cruise booking cancellation within the cut-off window, a full refund will automatically be posted to the credit card used to pay for the order.

If the designated contact person on a shore excursion order must cancel from their cruise booking and the remaining guests who are sailing would like to retain the shore excursion order, a new contact person needs to be assigned. If a designated contact person cancels and does not reassign the responsibility, the associated shore excursion orders will automatically cancel and be refunded.

Once onboard, cancellations are subject to a 25% cancellation charge. However, within 24 hours of arrival in port, all shore excursion orders are non-refundable. A refund, less any applicable cancellation charges, will be applied to the designated contact person’s sail and sign account. Carnival will only offer shipboard credit for shore excursion order refunds, but note any credit not utilized by the end of your cruise will be refunded via check to the order’s designated contact person on the morning of debarkation.

Guests are encouraged to purchase Carnival’s Cruise Vacation Protection Plan to cover any eligible non-refundable shore excursion cancellation charges.

Responsibility

Carnival is not responsible for any losses, damage, death, injuries, or claims whatsoever arising from, connected with, or related to any activities engaged in by guests while off Carnival’s ships or water shuttles in any port of call. This includes all shore excursions, whether booked online, sold onboard or sold by third parties ashore. Guests engage in all such activities off the ship at their own risk.

Carnival acts only as an agent for the independent tour operators supplying excursions or services. Independent contractors operate all shore excursions, including any related transportation. Carnival neither supervises nor controls their actions, nor makes any representation either expressed or implied as to their suitability. Carnival sells tickets for all excursions as a convenience to guests only. Tour operators, transportation providers, and their employees are neither agents nor employees of Carnival, notwithstanding their use of any signage or clothing which may contain the name “Carnival” or other related trade names or logos. It is understood and agreed that Carnival assumes no responsibility for, nor guarantees performance of, and in no event shall be liable for, any loss, damage, injury, or death in connection with said excursions or transportation. Please review your ticket for further information regarding your rights and obligations as well as those of Carnival.

Excursions/Tours & Activities not Sold by Carnival

Carnival recommends that guests do not engage in excursions, tours or activities that are not sold through Carnival as Carnival has no familiarity whatsoever with these services or their operations.

Restrictions

Please note that there are certain restrictions based on age, health, weight and/or height, which have been imposed by the individual excursion operators for your own safety. Carnival urges you to abide by them.

Tour operators have the right to require any individual to withdraw from an excursion at any time if they deem that individual’s conduct detrimental to or incompatible with the interests, comfort, well-being or harmony of the group as a whole. Tour operators reserve the right to alter or adjust excursions to meet local conditions for participant safety and convenience. Neither Carnival nor local tour operators will extend financial reimbursement to compensate for a guest’s disappointment in the event that circumstances beyond the reasonable control of Carnival or the tour operator make it impossible to provide services as intended.

Helicopter Weight Policy

The Federal Aviation Administration requires guests’ weights and names for weight and balance calculations as well as flight manifesting. Any guest whose weight is 250 pounds or more will be required to purchase a seat and a half. You must purchase the specific helicopter excursion for guests over 250 pounds or you will be refused service. Once onboard you may see the Shore Excursion Manager for assistance.

Prices for shore excursions are quoted per person, in U.S. dollars and are subject to change without notice. Prices also vary by departure date and time and are capacity controlled. Some restrictions may apply. Most prices include transportation and when noted, meals, refreshments, guides and entrance fees. On snorkeling, scuba and golf excursions, only the equipment specified is included in the price. Some fishing excursions, particularly in Alaska, require the purchase of a fishing license, unless otherwise noted. Please see Fishing Policies .

Children three years old or less, who do not occupy a seat, will not be charged and do not require a ticket unless noted in the shore excursion description. Children between the ages of 4 to 12 years and teens between the ages of 13 to 18 years will be charged full adult price or special child/teen prices, when applicable and noted. Guests under 18 years of age must be accompanied by an adult to participate in shore excursions. Some excursions require a minimum age to participate and will be noted accordingly.

Fishing Policies

Alaska State law requires a valid one-day fishing license, which may be purchased from your excursion boat captain. In addition, during King Salmon season, you are also required to purchase a King Salmon license. Children 12 and under are required to wear life jackets at all times while onboard the fishing boat. Children must weigh 40 pounds or more to fit the life jacket and participate in the fishing excursion.

Personal Possessions

Neither Carnival, nor the Tour Operators will be responsible for personal possessions. Do not leave your possessions unattended at any time, either in the vehicles in which you are traveling or otherwise. Remember coats, umbrellas, cameras, handbags, wallets, traveling bags, binoculars, and similar items remain, at all times throughout the shore excursion, under the guest’s custody and control.

Transportation

Guests should consider that standards of transportation vary considerably throughout the world. Air-conditioned motorcoaches are not available in many areas. In some destinations, local buses are the best available. Guests wishing to travel with friends should all leave the ship together, as this will help the shore excursion staff allocate sufficient space in the same vehicle.

Please note that motorcoaches and other forms of transportation may require guests to climb 2 to 3 steps. Most, but not all motorcoaches, can accommodate collapsible wheelchairs. Staff is not obligated to lift guests into or out of vehicles. Transportation via water shuttle may prevent guests in wheelchairs from going ashore at certain ports of call. For further information about specific excursions’ transportation accessibility, please look for the accessibility advisories online, represented by a blue wheelchair icon or see the Shore Excursion Manager onboard.

Required Documentation & Identification

Please note that travel documentation requirements vary by destination and change often. It is the responsibility of the guest to provide valid travel and medical history documents required for air travel, debarkation at various ports of call and re-entry into the appropriate country of origin.

Your Sail & Sign Card will serve as your identification card when you re-board the ship in a port of call. Remember to take it with you whenever you go ashore. You will be required to show it to a Carnival security officer in order to re-board the ship.

THE FUN SHOPS ONLINE IMPORTANT CONDITIONS

Please read the following information before ordering anything from The Fun Shops online. All online orders are subject to these shopping terms & conditions.

All orders are accepted up to and no later than two days prior to debarkation date. Prices and deadlines are subject to change without notice. Holidays and changes in the itineraries may cause shorter deadlines. Some products, such as flowers, are time sensitive and must be ordered within a specific time frame prior to sailing (varies by ship port). ALL ORDERS MUST BE PREPAID. In the event an item is not available at the time of sailing, an item of equal value will be substituted. The Fun Shops Online products may be subject to sales tax depending on the location of delivery.

Alcohol Orders

Alcohol orders are not permitted to be taken to any location outside of the approved delivery locations specified for those products at checkout. This program is designed for in-cabin entertaining or in-dining consumption only. Consumption in public areas is strictly prohibited.

Cruise Cash

Cruise Cash provides an immediate credit to a guest's onboard Sail & Sign account. Although the cruise cash cannot be redeemed for cash, the cruise cash is a non-refundable credit that can enhance a guest’s cruising experience; the credit can be applied to cover charges to their onboard account, including taxes and gratuity charges. The total amount of the Cruise Cash purchased must be used in a single voyage, cannot be transferred to any future booking, and any unused credits will be forfeited.

Cruise Cash Bar

Cruise Cash Bar provides an immediate credit to a guest's Sail & Sign onboard account; this credit can be applied to cover any bar purchase, including CHEERS, alcoholic drinks, juice, soda, water, and coffee shop charges. Cruise Cash Bar is valid for a single voyage and cannot be transferred to future bookings. Cruise Cash Bar is non-refundable and any unused credits will be forfeited.

Cruise Cash Photo

Cruise Cash Photo provides an immediate credit to a guest's Sail & Sign onboard account; this credit can be applied toward Photo purchases. This credit is good for any photo department charge made to their account including photos, camera batteries, cameras, and photo albums. Cruise Cash Photo is valid for a single voyage and cannot be transferred to future bookings. Cruise Cash Photo is non-refundable and any unused credits will be forfeited.

Build-A-Bear Workshop Cruise Cash

Build-A-Bear Workshop Cruise Cash provides an immediate credit to a guest's onboard Sail & Sign account, which may be applied toward Build-A-Bear Workshop purchases. Charges for Camp Ocean™ and Night Owls™ services may diminish or fully deplete the Build-A-Bear Workshop Cruise Cash credit amount if such charges are made prior to use at Build-A-Bear Workshop at Sea. Build-A-Bear Workshop Cruise Cash is only valid for a single voyage and cannot be transferred to future bookings. Build-A-Bear Workshop Cruise Cash is non-refundable, not redeemable for cash, non-transferrable and any unused credits at the end of the voyage will be forfeited. Build-A-Bear Workshop Cruise Cash is only for onboard use and cannot be redeemed in land-based Build-A-Bear Workshop stores or online.

If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by all parties.

MOBILE APPLICATION TERMS & CONDITIONS

Effective Date: May 25, 2018

CARNIVAL MOBILE APPLICATION

• INTRODUCTION AND OVERVIEW
• PARENTAL CONSENT
• 1. THE APPLICATION
• 2. LICENSE GRANT AND USE RESTRICTIONS
• 3. INTELLECTUAL PROPERTY RIGHTS
• 4. NO RESPONSIBILITY FOR THIRD PARTY CONTENT AND SERVICES

5. ACCOUNTS, PROFILES AND SOCIAL FEATURES

6. purchase of chat subscription, 7. term and termination, 8. disclaimer of warranties, 9. limitation of liability, 10. indemnification, 11. dispute resolution by binding arbitration, 12. miscellaneous.

• Third Party Terms [APPLE, GOOGLE]

If you'd like to review our Privacy Notice for Mobile Apps, please refer to Carnival's Privacy Notice.

End User License Agreement for CARNIVAL MOBILE APPLICATION

IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, DO NOT CLICK THE “ACCEPT” BUTTON OR DOWNLOAD, INSTALL OR USE THE APPLICATION.

Introduction and Overview

Please read this end user software license agreement (“License”) carefully before clicking the “Accept” button or downloading or using the Carnival Mobile Application (“Application” or “App”).  As used herein, “Application” includes, without limitation, any services specific to the Application, software code, scripts, interfaces, graphics, displays, text, images, artwork, music or video clips, documentation and other components or content and any updates, modifications or enhancements to these items accompanying the Application or this License.  These terms are an agreement between You and Carnival Cruise Lines (“Carnival,” “us,” and “our”) and its affiliates (individually and collectively, “Carnival”).  “You,” “Your” and “Licensee” in this License refer to You, an individual, and/or to the company or other legal entity on whose behalf You accept this License.

TO USE MANY OF THE FEATURES OF THIS APP, YOU MUST BE ON BOARD A CARNIVAL VESSEL.

This Application is licensed to You by Carnival for use strictly in accordance with the terms and conditions of this License. By clicking the “accept” button or downloading or using the Application, You are entering into and agreeing to be bound by the terms of this License, the Carnival Terms and Conditions located on the Terms and Conditions page, and the Carnival Privacy Notice located on the Privacy Notice page ; each as amended from time to time, and which policies are incorporated herein by reference. If there are any inconsistencies between this License and the Carnival Terms and Conditions, this License takes precedence with respect to the Application. If at any time after reviewing the Application You wish to terminate this License, You must un-install and remove the Application from Your Device, and delete any copy of the Application in Your possession.

Your use of the Application also may be governed by terms and conditions required by (i) any applicable third party content and service providers, (ii) the manufacturer and other providers of Your Device and its hardware and software components, including its operating system, (iii) the online store or other applicable distributor through which You obtain the Application, (iv) the applicable wireless service agreement for Your Device, (v) any applicable open source or third party software license, and (vi) the terms or conditions governing Your personal accounts for web content services You access through the Application ((i) through (vi), including without limitation those terms listed in the “Third Party Terms” section of this License, collectively being referred to as the “Related Agreements”). No Related Agreement, however, shall have the effect of limiting, encumbering or otherwise restricting Carnival’s rights and remedies or Your obligations under this License, or waiving any restrictions on Your rights to use the Application under this License. This License shall not have the effect of limiting, encumbering or otherwise restricting Carnival’s rights and remedies or Your obligations under any Related Agreement between You and Carnival, or waiving any restrictions on Your rights under any Related Agreement between You and Carnival. You understand and agree that even if You are not the account-holder for Your Device, Your purchase and use of the Application is governed by terms and conditions in the applicable service wireless service agreement for Your Device.

If Carnival makes any updates or upgrades to the Application available to You, such updates or upgrades shall be subject to the terms and conditions of this License unless the Application is expressly provided to You under other, or additional terms and conditions, in which case, those other, or additional terms and conditions (which may include the payment of additional fees), shall apply.

IF YOU ARE BETWEEN THE AGES OF THIRTEEN (13) AND SEVENTEEN (17), YOU MAY USE THIS APPLICATION ONLY WITH THE INVOLVEMENT OF A PARENT OR GUARDIAN WHO AGREES TO THESE TERMS AND TO BE RESPONSIBLE FOR YOUR USE.

IF YOU ARE UNDER THE AGE OF 13, YOU MAY ONLY USE THIS APPLICATION WITH THE EXPRESS CONSENT OF YOUR PARENT OR LEGAL GUARDIAN .

Your Parent or Legal Guardian can provide Carnival with their consent in the following ways:

• Using a credit card, debit card, or other online payment system that provides notification of each separate transaction to the account holder;
• Providing consent when granting You authority to make charges to Your parent’s Sail & Sign account;
• If onboard a Carnival Vessel, providing a copy of a form of government issued ID to Guest Services.

Each time You access and/or use the Application (other than to simply read the terms and conditions of this License), You agree to be bound by and comply with the terms and conditions of this License, the Carnival Terms and Conditions, the Carnival Mobile App Privacy Notice and any other applicable terms and conditions set forth in any Related Agreements. DO NOT USE THIS APPLICATION IF YOU DO NOT AGREE.

The business realities associated with operating the Application are such that, without the conditions that are set forth in this License – such as Your grants and waivers of rights, the limitations on our liability, and Your indemnity to us – we would not make the Application available to You.

THIS LICENSE IS SUBJECT TO THE ARBITRATION PROVISION INCLUDED IN SECTION 11 OF THIS LICENSE.

1. THE APPLICATION: In order to access the Application while aboard Carnival Vessels (“Vessels”), You will need access to the unsecured Carnival Wi-Fi Service (“Wi-Fi”). Please review the Terms of Service & Acceptable Use Policy for the Carnival Wi-Fi Service onboard prior to accessing Wi-Fi.

The Application allows You to effortlessly find up-to-date information about Your Carnival cruise:

• Before check-in, countdown to Your cruise and share the application with Your friends.
• After check-in, when You log in with WiFi, You will be able to access information regarding onboard activities, restaurants, menus, open times, entertainment, ports of call, spa services, and shopping.

You can also:

• Create an online profile. You can choose an avatar from Facebook or Your phone image library and whether to make Your profile public or private.
• View ship messages and announcements
• See what's happening every minute of every day
• Save favorite activities to one convenient list
• If You purchase the Application Chat function, You can add other cruisers who have also purchased the Application Chat function to Your contacts and Chat with them during Your cruise.

Voice, data and messaging rates may apply when You use this Application.

1.1 CONSENT TO USE LOCATION INFORMATION : By using this Application, You agree that Carnival may collect and share Your Location Information for such purpose. If You do not want Your Location Information collected either do not download/use the Application or You may modify Your Device settings to disable collection of Your Location Information.

1.2 CONSENT TO DISCLOSE PERSONAL INFORMATION: This Application allows You to create a Profile in which You can share Your name, Your cruise itinerary, plans, and other information regarding Your cruise. This Application also allows You to view some of the Personal Information of the contact that You add to Your Profile. In addition, if You elect to purchase the Application Chat function, You can communicate with contacts that You add to Your profile. You and the contact with whom You communicate will be able to view past Chats. You consent to the display of Your personal information, including without limitation Your name, photo, or other information, by the Application.

2. LICENSE GRANT AND USE RESTRICTIONS.

2.1 License Grant. Subject to the restrictions set forth in Section 2.2, Carnival grants You a personal, revocable, non-exclusive, non-transferable, limited right to install and use one copy of the Application on a single device owned and controlled by You (“Device”), and to access and use the Application on such Device solely for Your personal entertainment use, strictly in accordance with the terms and conditions of this License, the Related Agreements, and all applicable local, national, and international laws and regulations.  You represent, warrant and agree that You are using the Application solely for Your own personal entertainment use and not for redistribution or transfer of any kind.

2.2 Restrictions on Use. You shall not: (a) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the Application, even for research purposes; (b) make any modification, adaptation, improvement, enhancement, translation or derivative work from the Application; (c) violate any applicable laws, rules or regulations in connection with Your access or use of the Application; (d) remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Carnival or its collaborators, suppliers or licensors; (e) use the Application in a manner that derives revenue directly from such use, or use the Application for any other purpose for which it is not designed or intended; (f) install, use or permit the Application to exist on more than one Device at a time or on any other mobile device or computer; (g) distribute the Application to multiple Devices; (h) make the Application available over a network or other environment permitting access or use by multiple Devices or users at the same time; (i) use the Application for creating a product, service or software that is, directly or indirectly, competitive with or in any way a substitute for any services, product or software offered by Carnival; (j) use the Application to send automated queries to any website or to send any unsolicited commercial e-mail; (k) use any proprietary information or interfaces of Carnival or other intellectual property of Carnival in the design, development, manufacture, licensing or distribution of any applications, accessories or devices for use with the Application; (l) circumvent, disable or tamper with any security-related components or other protective measures applicable to the Application or the Device or (m) reproduce, archive, retransmit, distribute, disseminate, sell, lease, rent, exchange, modify, broadcast, synchronize, publicly perform, publish, publicly display, make available to third parties, transfer or circulate the Application. You agree to abide by the rules and policies established from time to time by Carnival. Such rules and policies may include, for example, required or automated updates, modifications, and/or reinstallations of the Application and obtaining available patches to address security, interoperability or performance issues. These obligations survive termination of this License.

3. INTELLECTUAL PROPERTY RIGHTS.

3.1 Rights to Application. You acknowledge and agree that the Application, any copies thereof (including without limitation any copy that You download, install, or use on Your Device), and all copyrights, patents, trademarks, trade secrets and other intellectual property rights associated therewith are, and shall remain, the property of Carnival or its collaborators, licensors, or suppliers.  Furthermore, You acknowledge and agree that the source and object code of the Application and the format, directories, queries, algorithms, structure and organization of the Application are the intellectual property and proprietary and confidential information of Carnival and its collaborators, licensors and suppliers. Title to the Application shall remain with Carnival. Carnival and its collaborators, licensors, and suppliers reserve the right to change, suspend, terminate, remove, impose limits on the use of or access to, disable access to, or require the return of the Application (or any copy thereof) at any time without notice and will have no liability for doing so. Except as expressly stated in this License, You are not granted any intellectual property rights in or to the Application by implication, estoppel or other legal theory, and all rights in and to the Application not expressly granted in this License are hereby reserved and retained by Carnival.These obligations survive termination of this License.

3.2 Carnival Marks. Carnival owns all right, title and interest in and to all trademarks, service marks, and trade names included in the Application. For additional information about Carnival’s copyright, trademark and other intellectual property rights, please visit Carnival's Legal Copyright & Trademark page . You are not authorized to use the Carnival Marks in any advertising, publicity or in any other commercial manner without the prior written consent of Carnival, which may be withheld for any or no reason. These obligations survive termination of this License.

3.3 Open Source Software . The Application may utilize or include third party software that is subject to open source license terms (“Open Source Software”). You acknowledge and agree that Your right to use such Open Source Software as part of the Application is subject to and governed by the terms and conditions of any applicable open source license, including, without limitation, any applicable acknowledgements, license terms and disclaimers contained therein (collectively, the “Open Source License Terms”). In the event of a conflict between the terms of this License and the Open Source License Terms, the Open Source License Terms shall control.

4. NO RESPONSIBILITY FOR THIRD PARTY CONTENT AND SERVICES.

4.1 General. You acknowledge that the Application may permit access to products, services, websites, advertisements, promotions, recommendations, advice, information, and materials created and provided by advertisers, publishers, content collaborators, marketing agents, vendors and other third parties (“Third Party Content and Services”).

4.2 Disclaimer. You acknowledge that Carnival does not investigate, monitor, represent or endorse the Third Party Content and Services (including any third party websites accessed through the Application). Furthermore, Your access to and use of the Third Party Content and Services is at Your sole discretion and risk, and Carnival shall have no liability to You arising out of or in connection with Your access to and use of the Third Party Content and Services. Third parties may collect information about You and Your Device if You choose to use Third Party Content and Services.  Carnival and its collaborators, suppliers, and licensors are not responsible for third parties’ data collection practices.  Carnival encourages You to review the third parties’ privacy policies.

4.3 Third Party Terms of Service. You acknowledge and agree that Your access to and use of the Third Party Content and Services and any correspondence or business dealings between You and any third party using the Application are governed by and require Your acceptance of the terms of service of such third party, including, without limitation, any terms, privacy policies, conditions, representations, warranties or disclaimers contained therein. You assume all risks arising out of or resulting from Your transaction of business over the Internet and with any third party, and You agree that Carnival and its collaborators, suppliers, and licensors are not responsible or liable for any loss or result of the presence of information about or links to such advertisers or service providers. Furthermore, You acknowledge and agree that this License does not grant You any license to (i) the Third Party Content and Services; (ii) any products, services, processes or technology described in or offered by the Third Party Content and Services; or (iii) any copyright, trademark, patent or other intellectual property right in the Third Party Content or Services or any products, services, processes or technology described or offered therein. You agree that You will not use Third Party Content or Services in a manner that would infringe or violate the rights of any other party, and that Carnival and its collaborators, suppliers, and licensors are not in any way responsible for any such use by You.

4.4 Endorsements. You acknowledge and agree that the provision of access to any Third Party Content and Service shall not constitute or imply any endorsement by Carnival of such Third Party Content and Services.Carnival reserves the right to restrict or deny access to any Third Party Content and Services otherwise accessible through the Application, although Carnival has no obligation to restrict or deny access even if requested by You.

4.5 Inaccurate or Inappropriate Materials. You understand that by accessing and using the Third Party Content and Services, You may encounter information, materials and subject matter (i) that are incomplete or inaccurate; (ii) that You or others may deem offensive, indecent, or objectionable; (iii) which may or may not be identified as having explicit language, and (iv) that automatically and unintentionally appears in search results, as a link or reference to objectionable material.  Notwithstanding the foregoing, You agree to use the Third Party Content and Services at Your sole risk and that Carnival and its collaborators, suppliers, and licensors shall have no liability to You for information, material or subject matter that is found to be incomplete, inaccurate, offensive, indecent, or objectionable.

5.1 Accounts . In order to access or use the features on the Service, You must be onboard a Vessel. The Application’s practices governing any resulting collection and use of Your personal information are disclosed in its Privacy Notice. IF YOU ARE UNDER THE AGE OF THIRTEEN (13) THEN CARNIVAL MUST OBTAIN VERIFIABLE CONSENT FROM YOUR PARENTS BEFORE YOU CAN REGISTER AS A USER, CREATE A PROFILE PAGE, SUBMIT PERSONAL INFORMATION TO US, OR OTHERWISE USE THIS APPLICATION. FOR INFORMATION ON THIS PROCESS, SEE GUEST SERVICES ON BOARD.

Your username will be your cruise Folio number and Your password will be the month and day of your birth (mm/dd) and You agree that: (i) You will not use a username (or e-mail address) that is already being used by someone else, may impersonate another person, belongs to another person, violates the intellectual property or other right of any person or entity, or is offensive. We may reject the use of any password, username, or e-mail address for any other reason in our sole discretion; (ii) You will provide true, accurate, current, and complete registration information about Yourself in connection with the registration process and, as permitted, to maintain and update it including on Your Profile Page, continuously and promptly to keep it accurate, current, and complete; (iii) You are solely responsible for all activities that occur under Your account, password, and username – whether or not You authorized the activity; (iv) You are solely responsible for maintaining the confidentiality of Your password and for restricting access to Your Device so that others may not access any password protected portion of the Application using Your name, username, or password; (v) You will immediately notify us of any unauthorized use of Your account, password, or username, or any other breach of security; (vi) You will not defame, stalk, bully, abuse, harass, threaten, impersonate or intimidate people or entities and You will not post private or confidential information via the App, including, without limitation, Your or any other person's credit card information, social security or alternate national identity numbers, non-public phone numbers or non-public email addresses; (vii) You will not use the App for any illegal or unauthorized purpose. You agree to comply with all laws, rules and regulations (for example, federal, state, local and provincial) applicable to Your use of the App and your Content (defined below), including but not limited to, copyright laws; (viii) You will not interfere or disrupt the App or servers or networks connected to the App, including by transmitting any worms, viruses, spyware, malware or any other code of a destructive or disruptive nature; and (ix) You will not sell, transfer, or assign Your account or any account rights.

We will not be liable for any loss or damage (of any kind and under any legal theory) to You or any third party arising from Your inability or failure for any reason to comply with any of the foregoing obligations.

If any information that You provide, or if we have reasonable grounds to suspect that any information that You provide, is false, inaccurate, outdated, incomplete, or violates any applicable terms or conditions or law, then we may suspend or terminate Your account. We also reserve the more general and broad right to terminate Your account or suspend or otherwise deny You access to it or its benefits – all in our sole discretion, for any reason, and without advance notice or liability.

5.2 Profiles . When You are on board Your Vessel, You can create a Profile. To create a Profile, You must be logged in to the Vessel’s Wi-Fi. Click here for terms and conditions related to the Carnival Wi-Fi Service. You must enter Your cruise Folio number, and the month and day of Your birth ( mm/dd ). You may be able to create a nickname and/or choose a profile picture. However, if You choose to submit photographs to the Application or include other images of real people, then make sure they are of You or of You and someone You know – and only if You have their express permission to submit it. EACH MEMBER OF YOUR TRAVELING PARTY MUST CREATE HIS OR HER OWN PROFILE IN ORDER TO ACCESS THE APP AND RELATED SERVICES.

Without limiting the foregoing, Profile Pages may not include content that You are attempting to sell through the Application, and cannot be used to conduct commercial activities, including, but not limited to, transactions, advertising, fundraising, contests or other promotions absent our prior written consent. We may offer You the ability to set preferences relating to Your profile or Application activities, but settings may not become effective immediately or be error free, and options may change from time-to-time. We assume no responsibility or liability for users’ Profile material.

We do not review Profile Pages to determine if they were created by an authorized person or an appropriate party, and we are not responsible for any unauthorized Profile Pages that may appear on the Application. If there is any dispute as to whether a Profile Page has been created or is being maintained by an authorized representative of the individual who is the subject of that Profile Page, then we shall have the sole right, but are not obligated, to resolve such dispute as we determine is appropriate in our sole discretion. Such resolution may include, without limitation, deleting or disabling access to Profile Pages, or any portion thereof, at any time without notice.

5.3 Family and Friends . The Family and Friends feature allows You to plan Your shipboard activities with Your Family and Friends and other guests and to Chat with each other with the Chat function. Each person must purchase their own subscription for the Carnival Chat function in order to utilize this feature. You can add family members and friends to Your contacts. Family and Friends can share itinerary and activity information.

To invite Family or Friends who have their own App Profiles, You will need to sign in to the App and send Your Family Member or Friend an invitation to their e-mail address. When a Family Member or Friend accepts Your information, that person can see Your name or nickname, Your Profile photograph, and Your entire trip itinerary. Family and Friends who are on Your reservation will also be able to see Your reservation information.

Your Family Members and/or Friends may also send You an invitation. You acknowledge that by sending and/or accepting an invitation to connect on the App, You authorize that Family Member or Friend to plan or modify activities for You without notice to You. Carnival is not liable or responsible for the conduct of the family or friends You choose to connect with on the App, including in the planning or modification of activities on Your behalf, or for a family or friend’s use of any information You choose to share with the family or friend.

If You create a profile for a Family Member or a Friend who does not have his or her own App account, You are not creating an App account for that person. Instead, You are providing information about that Family Member or Friend in order to add him or her to activities on that person’s behalf. You may remove Family Members or Friends from these “Managed Profiles” at any time.

5.4 User Generated Content . Carnival may allow You to upload certain images, graphics, photos, audio and video clips, statements and other content or materials (collectively, "Content") on or through the App. You may not post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic or sexually suggestive photos or other content via the App. You are solely responsible for your conduct and any Content that You post on or through the App. Carnival may, but has no obligation to, remove, edit, block, and/or monitor Content or accounts containing Content that Carnival determines in its sole discretion violates this License.

Carnival does not claim ownership of any Content that You post on or through the App. Instead, you hereby grant to Carnival a non-exclusive, perpetual, fully paid and royalty-free, transferable, sub-licensable, worldwide license to use publish and distribute the Content that you post on or through the App in all media and types of advertising and promotion throughout the world. You represent and warrant that: (i) You own the Content posted by You on or through the App or otherwise have the right to grant the rights and licenses set forth in these terms; (ii) the posting and use of your Content on or through the App does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights; (iii) You agree to pay for all royalties, fees, and any other monies owed by reason of Content You post on or through the App; (iv) no advertisement or other materials need be submitted to You for further approval and Carnival shall be without liability to You for any distortion or illusionary effect resulting from the publication of my biography, picture, and likeness; and (v) You have the legal right and capacity to enter into this License in your jurisdiction. Additionally, You expressly release Carnival from and against any and all claims which You may have at any time for the remuneration, invasion of privacy, rights of publicity, defamation or any cause of action arising out of Carnival’s use or any advertisement, marketing device or other publication relating to Carnival’s use of your Content.

6.1 The Application Chat function will enable You to communicate (“Chat”) with Your Friends and Family while on the Vessel. All Friends and Family who are identified as “travel with,” “same cabin” or “same account” on Your Folio will automatically be pre-loaded as contacts. In order to Chat with anyone else, You must first add them to Your Profile and they must accept Your invitation to Chat. In order to use the Carnival Chat function, You must purchase a subscription. A valid/funded/activated sail and sign card is required for purchase. Your Friend and/or Family Member must also be subscribed to Carnival Chat. The purchase of a Carnival Chat subscription is a limited, non-exclusive, revocable, non-assignable, personal, and non-transferable right to use the Chat function for the duration of Your Carnival sailing. Accordingly, Youhave no property, proprietary, intellectual property, ownership, or monetary interest in Your Chats, which remain our Content. The right may be immediately suspended or terminated for any reason, in our sole discretion, and without advance notice or liability. We may modify usage subscriptions and virtual items at our sole discretion, and such modifications may make the usage subscriptions or virtual items more or less common, valuable, effective, or functional.

6.2 You may not purchase, sell, barter, or trade any usage subscriptions or virtual items, or offer to purchase, sell, or trade any usage subscriptions or virtual items. Any such attempted transfer will be null and void.

6.3 If we suspend or terminate any usage subscriptions or virtual items, then You will forfeit the suspended or terminated subscription or items, except as may be set forth in any additional terms (such as any refund policies that may apply to a subscription service). Likewise, except as may be set forth in any additional terms or as required by applicable law, we are not responsible for repairing or replacing same, or providing You any credit or refund or any other sum, in the event of our modification of any usage subscriptions or virtual item, or for loss or damage due to error, or any other reason.

This License shall be effective until terminated. Carnival may, in its sole and absolute discretion, at any time and for any or no reason, suspend or terminate this License and the rights afforded to You hereunder with or without prior notice. Furthermore, if You fail to comply with any terms and conditions of this License, then this License and any rights afforded to You hereunder shall terminate automatically, without any notice or other action by Carnival Upon the termination of this License, You shall cease all use of the Application and uninstall the Application. Carnival may, without notice to You, disable the Application. Carnival will not be liable to You or any third party for compensation, indemnity, or damages of any sort as a result of terminating this License in accordance with its terms, and termination of this License will be without prejudice to any other right or remedy Carnival may have, now or in the future. These obligations survive termination of this License.

YOU ACKNOWLEDGE AND AGREE THAT THE APPLICATION, INCLUDING ALL CONTENT CONTAINED THEREIN OR ACCESSED THEREBY, IS PROVIDED ON AN “AS IS’ AND “AS AVAILABLE” BASIS, AND THAT YOUR USE OF OR RELIANCE UPON THE APPLICATION AND ANY THIRD PARTY CONTENT AND SERVICES ACCESSED THEREBY IS AT YOUR SOLE RISK AND DISCRETION. CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS HEREBY DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES AND GUARANTIES REGARDING THE APPLICATION AND THIRD PARTY CONTENT AND SERVICES, WHETHER ORAL, EXPRESS, IMPLIED OR STATUTORY, AND WHETHER ARISING BY LAW, STATUTE, USAGE OF TRADE, CUSTOM, COURSE OF DEALING OR PERFORMANCE OF THE PARTIES, OR THE NATURE OR CONTEXT OF THIS LICENSE, AND INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FURTHERMORE, CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS MAKE NO WARRANTY THAT (I) THE APPLICATION OR THIRD PARTY CONTENT AND SERVICES WILL MEET YOUR REQUIREMENTS; (II) THE APPLICATION OR THIRD PARTY CONTENT AND SERVICES WILL BE UNINTERRUPTED, ACCURATE, RELIABLE, TIMELY, SECURE, FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS OR ERROR-FREE; (III) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL ACCESSED OR OBTAINED BY YOU THROUGH THE APPLICATION WILL BE AS REPRESENTED OR MEET YOUR EXPECTATIONS; OR (IV) ANY ERRORS IN THE APPLICATION OR THIRD PARTY CONTENT AND SERVICES WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM CARNIVAL OR FROM THE APPLICATION SHALL CREATE ANY REPRESENTATION, WARRANTY OR GUARANTY. FURTHERMORE, YOU ACKNOWLEDGE THAT CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS HAVE NO OBLIGATION TO CORRECT ANY ERRORS OR OTHERWISE SUPPORT OR MAINTAIN THE APPLICATION. YOU ACKNOWLEDGE THAT THE APPLICATION IS NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE PERFORMANCE OF, USE OR MISUSE OF, FAILURE OF, OR ERRORS OR INACCURACIES IN THE CONTENT, DATA OR INFORMATION PROVIDED BY, THE APPLICATION COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL, PROPERTY, OR ENVIRONMENTAL DAMAGE. CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS DO NOT WARRANT THAT THE APPLICATION WILL BE COMPATIBLE OR INTEROPERABLE WITH YOUR DEVICE OR ANY OTHER PIECE OF HARDWARE, SOFTWARE, EQUIPMENT OR DEVICE INSTALLED ON OR USED IN CONNECTION WITH YOUR DEVICE. FURTHERMORE, YOU ACKNOWLEDGE THAT COMPATIBILITY AND INTEROPERABILITY PROBLEMS CAN CAUSE THE PERFORMANCE OF YOUR DEVICE TO DIMINISH OR FAIL COMPLETELY, AND MAY RESULT IN PERMANENT DAMAGE TO YOUR DEVICE, LOSS OF THE DATA LOCATED ON YOUR DEVICE, AND CORRUPTION OF THE SOFTWARE AND FILES LOCATED ON YOUR DEVICE. YOU ACKNOWLEDGE AND AGREE THAT CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, SHALL HAVE NO LIABILITY TO YOU FOR ANY LOSSES SUFFERED, RESULTING FROM OR ARISING IN CONNECTION WITH COMPATIBILITY OR INTEROPERABILITY PROBLEMS. SHOULD THE APPLICATION PROVE DEFECTIVE, YOU ASSUME THE ENTIRE BURDEN OF ALL NECESSARY EXPENSES, SERVICING, REPAIR, OR CORRECTION. THIS SECTION 8 SHALL SURVIVE TERMINATION OF THIS LICENSE.

NOTWITHSTANDING AND WITHOUT WAIVING THE FOREGOING, THE TERMS AND CONDITIONS OF THE RELATED AGREEMENTS MAY PROVIDE LIMITED REMEDIES TO YOU.

EXCEPT TO THE EXTENT PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL CARNIVAL, ITS COLLABORATORS, SUPPLIERS OR LICENSORS, NOR THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, BE LIABLE FOR ACCIDENTS, PROPERTY DAMAGE, PERSONAL INJURY, DEATH, OR FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SALE OR DISTRIBUTION OF, THE PERFORMANCE OR NON-PERFORMANCE, OR YOUR ACCESS OR USE OF OR INABILITY TO ACCESS OR USE THE APPLICATION AND ANY THIRD PARTY CONTENT AND SERVICES, WHETHER OR NOT THE DAMAGES WERE FORESEEABLE AND WHETHER OR NOT SUCH PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CARNIVAL’S AGGREGATE LIABILITY TO YOU (WHETHER UNDER CONTRACT, TORT, STATUTE OR OTHERWISE) SHALL NOT EXCEED THE GREATER OF (i) THE INITIAL PURCHASE PRICE PAID BY YOU FOR THE APPLICATION, (ii) THE AGGREGATE AMOUNT YOU PAID TO CARNIVAL FOR THE APPLICATION DURING THE ONE MONTH PRECEDING THE DATE THAT THE CLAIM ARISES, OR (iii) TWO DOLLARS ($2.00). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THIS SECTION 9 SHALL SURVIVE TERMINATION OF THIS LICENSE.

You shall indemnify, defend and hold harmless CARNIVAL and its collaborators, suppliers and licensors, and their officers, directors, agents and employees (the “Indemnified Parties”) from and against any claim, proceeding, loss, damage, fine, penalty, interest and expense (including, without limitation, fees for attorneys and other professional advisors) arising out of or in connection with the following: (i) Your access to or use of this Application or Third Party Content and Services; (ii) Your breach of this License; (iii) Your violation of law; (iv) Your negligence or willful misconduct; or (v) Your violation of the rights of a third party. You will promptly notify Carnival in writing of any third-party claim arising out of or in connection with Your access to or use of the Application. These obligations survive termination of this License.

Please read this carefully as it affects your rights.

Most customer concerns can be resolved quickly and to the customer's satisfaction by calling our customer service department at 1-888-227-6482. In the unlikely event that Carnival's customer service department is unable to resolve a complaint You may have to Your satisfaction (or if Carnival has not been able to resolve a dispute it has with You after attempting to do so informally), we each agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction. The arbitration will be governed by the Commercial Arbitration Rules of the American Arbitration Association (“AAA”), as modified by this License, and will be administered by the AAA in Miami, Florida. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. Any arbitration under this License will take place on an individual basis; class arbitrations and class actions are not permitted.

The following provisions survive termination of this License:

12.1 Governing Law, Limitation on Actions. This site is controlled and operated by Carnival from its offices within the State of Florida, United States of America. Carnival makes no representation that materials in the site are appropriate or available for use in other locations. These terms shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Miami-Dade County and You hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action

12.2 Severability. If any provision of this License is held to be invalid or unenforceable with respect to a party, the remainder of this License, or the application of such provision to persons other than those to whom it is held invalid or unenforceable shall not be affected and each remaining provision of this License shall be valid and enforceable to the fullest extent permitted by law.

12.3 Waiver. Except as provided herein, the failure to exercise a right or require performance of an obligation under this License shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute waiver of any subsequent breach.

12.4 Modification or Amendment. Carnival reserves the right to modify or discontinue, temporarily or permanently, at any time and from time to time, the App (or any function or feature of the App or any part thereof, including but not limited to rates and charges) with or without notice. You agree that Carnival will not be liable to You or to any third party for any such modification, suspension or discontinuance of the Service. This License may be updated or changed from time to time, as determined by Carnival in its sole discretion. Carnival will provide notice of changes in the License in any manner acceptable by law, including by posting them to our onboard website or at such other website as Carnival may designate. Any changes or modifications will be effective immediately upon such notice, and You waive any right You may have to receive specific notice of such changes or modifications. Your use of the App following updates or a change to this License constitutes Your acceptance of those changes; therefore, You should frequently review this license to understand the terms and conditions that apply to Your use of the Service. If You do not agree to the revisions, You must terminate Your use of the App immediately.

12.5 Survival . Any provisions of this License which by their express language or by their context are intended to survive the termination of this License shall survive such termination.

12.6 Third Party Beneficiaries. Except as explicitly provided in this License or in the Related Agreements, nothing contained in this License is intended or shall be construed to confer upon any person (other than the parties hereto) any rights, benefits or remedies of any kind or character, or to create any obligations or liabilities of a party to any such person.

12.7 No Transfer by You. You may not rent, lease, lend, sublicense, assign or transfer the Application, this License or any of the rights granted hereunder. Any attempted transfer in contravention of this provision shall be null and void and of no force or effect. These obligations survive termination of this License. Carnival may assign this License without restriction.

12.8 Copyright Complaints. Carnival respects the intellectual property rights of others. If You believe that Your work has been copied and has been posted, stored or transmitted by or through the Application in a way that constitutes copyright infringement, please submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing Carnival’s Copyright Agent the following written information:

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
• A description of the copyrighted work that You claim has been infringed upon;
• A specific description of where the material that You claim is infringing is located;
• Your address, telephone number, and e-mail address;
• A statement by You that You have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner's behalf.

Carnival’s Copyright Agent for notice of claims of copyright infringement relating to the Application can be reached as follows:

Attn: General Counsel Carnival Cruise Lines 3655 NW 87 th  Avenue MLGL-815 Miami, Florida 33178-2428

For more information about Carnival’s copyright protection practices under the DMCA and for information on how to contact Carnival’s DMCA agent, please refer to Carnival's Legal Copyright & Trademarks page .

12.9 Entire Agreement. This License including the documents incorporated herein by reference constitute the entire agreement with respect to the use of the Application licensed hereunder and supersedes all prior or contemporaneous understandings regarding such subject matter.

THIRD PARTY TERMS. The below Third Party Terms are incorporated herein and made part of this License: Apple and Google.

Carnival's sms message and alert service agreement.

Your use of Carnival’s text message service (the “Service”) is governed by this SMS Message and Alert Service Agreement (“Agreement”) which incorporates the terms of the cruise ticket contract as if restated herein. You must be at least 18 years old to use the Service, and if you are under18, your parent or legal guardian must have read and agreed to the below terms before subscribing.

Please read the terms and conditions contained in this Agreement carefully. Your use and continued access of the Service will constitute your ongoing agreement to this Agreement with its changes and revisions. For purposes of this Agreement "you" shall mean the owner or authorized user of the mobile device whose telephone number is submitted to subscribe to the Service. You further represent that you are authorized to accept these terms and conditions. If you cannot accept this Agreement, do not use the Service. This Agreement may be modified at any time without any prior notice. It is your responsibility to regularly check the site to determine if there have been changes to this User Agreement and to review such changes. Your failure to abide by this Agreement or any other terms or conditions posted anywhere within the Service may result in suspension or termination of your access to the Service, without notice, in addition to Carnival's other remedies.

1. The Service

I. subscription to booking & account-related text messages:.

• As part of the Service, you may subscribe to receive text messages (SMS) about for sailing alerts, or payment reminders, and/or cancellations to your designated mobile phone or wireless ("Device"). Text messages may be sent using an automatic telephone dialing system or prerecorded. Payment reminder and cancellation texts will be limited to five (5) texts before the commencement of your voyage. The number of sailing alerts will depend on the voyage booked but will not exceed ten (10) per voyage. Consent is not required as a condition of purchase.
• To subscribe, simply check the box confirming acceptance in the Online Check-in system and provide your Device phone number. You can also subscribe with our contact center over the phone. By subscribing to receive these text messages, you agree to receive booking and account-related text messages from Carnival or its third party service provider to your Device phone number. You represent and warrant that you are the registered owner or authorized user of the Device and phone number provided and that you are authorized to enroll the designated phone number to receive such text messages. You agree and represent that the Device phone number you provide at subscription is accurate and up-to-date. If your Device phone number changes, you must immediately update it as set forth in Section (iii). Standard data and message rates apply. For information on how to unsubscribe, see Section 1(v)(a) below.

ii. Subscription to Personal Vacation Planner (PVP) and Marketing Text Messages

• As part of the Service, you may subscribe to receive text messages (SMS) for your PVP’s contact information, virtual business card (MMS/vCard), and other sales/marketing information via text message. Text messages may be sent using an automatic telephone dialing system or prerecorded. By subscribing to receive these text messages, you agree to receive marketing messages on a recurring basis from Carnival or its third party service provider to your Device phone number. Consent is not required as a condition of purchase.
• To subscribe, contact your Personal Vacation Planner by phone to request a virtual business card then simply reply "yes" to incoming text message communication. You represent and warrant that you are the registered owner or authorized user of the Device and phone number provided and that you are authorized to enroll the designated phone number to receive such text messages. You agree and represent that the Device phone number you provide at subscription is accurate and up-to-date. If your Device phone number changes, you must immediately update it as set forth in Section 1(iii). Standard data and message rates apply. For information on how to unsubscribe, see Section 1(v) (b) below.
• For additional information regarding use of personal information you supply or communicate to Carnival or the Service, please see our Privacy Notice .
• For additional questions, please Contact Us .

iii. Functionality; Security; Mobile Use Precautions

• This Service is offered on an "as is" and "as available" basis without warranties of any kind, except as otherwise expressly stated. Text messaging service may not be available at all times and in all areas; certain variables could affect delivery of the messages, including but not limited to the functionality of your carrier’s network and text messaging platform, and restrictions set by your carrier to your account. Carnival or its text messaging provider does not guarantee message delivery, timeliness, or that messaging Services, will be available at all times. Carnival is not responsible for messages that are lost or misdirected. Carnival will send you a confirmation text when you have opt in or out to receive text messages.
• If you have reason to believe that access to your Device is no longer secure (e.g., loss, theft or unauthorized disclosure or use of your Device used to access the Service), you must promptly change your contact information in Carnival’s online check-in system (for booking and account-related text messages) or by contacting your Personal Vacation Planner (for PVP and marketing text messages).
• You are solely responsible for keeping the Service updated with your current phone number. Blocking messages will disable the ability to send or receive text messages. Carnival shall not be liable for information sent to a Device that is associated with your outdated mobile phone number. If you install any software or enable any service that stores information from the Service on any Device or computer, it is your responsibility, prior to transfer of such Device, to remove your information or otherwise disable access to such software or service, in order to prevent unauthorized access to your information or account.

iv. Third Party Charges and Mobile Alerts

• A mobile phone or wireless device is required to use the Service. The messaging Service is not available on all rates plans. Your carrier may charge you for each text message sent and received. Higher rates may apply to messages received when travelling internationally. Contact your carrier for text messaging rates and terms applicable to your plan. You are solely responsible for any fees or charges incurred from participating in the Service. Under no circumstances will Carnival, its selected third party service provider, any of its agents or respective corporate affiliates be responsible or liable for any text messaging or wireless service charges incurred by you or a person that had access to your mobile phone or wireless device, or for any overcharge or billing error by or any billing dispute with your participating carrier.

v. How to Unsubscribe from the Service:

• You may unsubscribe at any time by texting the keyword "STOP" to 278473. The STOP request includes your agreement that Carnival or its third party service provider may send to your Device a single confirmation message within 24 hours of receipt of your STOP message. Unsubscribing from booking and account-related text messages will not unsubscribe you from PVP and marketing text messages (if you have previously subscribed to receive those text messages).
• You may unsubscribe at any time by texting the keyword "STOP" to 38574. The stop request includes your agreement that Carnival or its third party service provider may send to your Device a single confirmation message within the 24 hours of receipt of your STOP message. Unsubscribing from PVP and marketing text messages will not unsubscribe you from booking and account-related text messages (if you have previously subscribed to receive those text messages).

vi. Use of the Service

• The Service is intended for your personal, noncommercial use only. You are solely responsible for maintaining confidentiality of your contact information and information received on your Device, and for failure to do so. You are solely responsible for all use of the Service by you and anyone you allow access to the Service on your Device.

2. Third Party Service Providers

Carnival reserves the right to hire a third party for the purpose of providing its Service. You acknowledge that all third party Service providers are independent contractors, and that Carnival neither supervises nor controls their actions, nor makes any representation either express or implied as to their suitability. You agree that Carnival assumes no responsibility, does not guarantee performance and in no event shall be liable for any negligent or intentional acts or omissions, loss, damage, injury or delay to Guest and/or Guest’s property or effects in connection with the Service. Consent to receive messages from Carnival includes consent to receive messages transmitted for Carnival by a third party.

3. Intellectual Property

The Service contains material that is owned by Carnival and protected by state, national and international copyright, trademark and other intellectual property laws. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material, including code and software, from the Service.

You agree not to disrupt, overwhelm, attack, modify or interfere with the Service or its associated software, hardware and/or servers in any way, and you agree not to impede or interfere with others' use of the Service. You further agree not to alter or tamper with any information or materials on or associated with the Service.

4. Indemnification

You agree to indemnify Carnival and its affiliates, employees, agents, representatives and third party Service Providers, and to defend and hold each of them harmless, from any and all claims and liabilities (including attorneys fees) which may arise from your conduct, from your unauthorized use of material obtained through the Service, or from your breach of this Agreement, or from any such acts through your use of the Service.

5.  Disclaimer Of Warranty And Limitation Of Liability

You acknowledge that you are using the service at your own risk. The Service is provided “as is,” and Carnival, its affiliates and its third party Service providers:

• expressly disclaim any and all warranties, express and implied, including but not limited to any warranties of accuracy, reliability, title, merchantability, non-infringement, fitness for a particular purpose or any other warranty, condition, guarantee or representation, whether oral, in writing or in electronic form, including but not limited to the accuracy or completeness of any information contained therein or provided by the Service.
• do not represent or warrant that access to the Service will be uninterrupted or that there will be no failures, errors or omissions or loss of transmitted information, or that no viruses will be transmitted on the Service.
• undertake no responsibility for damages caused by the inclusion of erroneous, incomplete or outdated information in itineraries.
• shall not be liable to your or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of this agreement, including but not limited to: the providing of services hereunder, the delivery or non-delivery of information, your access to or inability to access the Service, including for viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information, regardless of the type of claim or the nature of the cause of action, even if advised of the possibility of such damages.

You hereby agree to release Carnival, its affiliates and third-party service providers and each of their respective directors, officers, employees, and agents from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with your use of the Service.

6. Termination Or Suspension Of Access To The Service

Carnival has the right to terminate and/or suspend your ability to access the Service or any portion thereof, for any or no reason, without notice.

7. General.

This Agreement is governed by the laws of the state of Florida without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Miami-Dade County and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein. Any delay or failure to enforce any term by Carnival shall not be deemed a waiver.  Any cause of action must be brought within ONE YEAR of the date the claim arises.

COPYRIGHT & TRADEMARKS

Carnival Cruise Line © 2006 - 2024 Carnival Corporation. All Rights Reserved.

The Carnival brand is one of the most widely recognized in the cruise industry, and the trademarks developed by Carnival Cruise Line (“Carnival”) identify the Carnival products and differentiate Carnival’s services from those of its competitors.

CARNIVAL, CARNIVAL CRUISE LINE, THE WINGED SHIP FUNNEL DESIGNS, CHOOSE FUN, the Carnival Cruise Line ship names, Carnival shipboard and shoreside program and amenity names and all other trademarks, slogans, logos and imagery used on this website and in the advertising and promotional material published by Carnival are, whether or not registered, owned by Carnival.

Carnival considers its compilation of links to Internet resources, the description of those resources and the information contained within Carnival's websites, including but not limited to, the site design, text, graphics, photographs, interfaces, and selection and arrangement of same, to be copyright-protected materials. You are not authorized to copy, reproduce or modify any portion of Carnival’s websites without prior written authorization.

The name of Carnival and its trademarks, service marks, trade names, patents, copyright-protected materials and imagery may not be used without prior, specific, written permission from Carnival, except by those travel agents who advertise, market and book Carnival cruises in conformity with Carnival’s published Travel Agency Guidelines located at GoCCL.com. For all other purposes, whether commercial or personal, the transmission, use, copying or modification of the Images, in whole or in part, in any form or by any means, whether electronic, mechanical, by photocopy or recording, is strictly prohibited without the prior written consent or licensure of Carnival. Unauthorized use of the Imagery and the information contained herein may constitute a violation of applicable intellectual property, criminal, civil or privacy laws. In no event may a Carnival trademark be combined with or appear as a trademark or logo next to any other business name, word(s) or logo(s) without express written authorization from Carnival.

Carnival reserves the right to bring any civil action in Miami, Florida, arising from the improper or unauthorized use of this website or any part thereof, including without limitation for infringement of its trademarks and other intellectual property.

Carnival makes no warranty, express or implied, with respect to the use of the links provided; does not guarantee the accuracy, completeness, usefulness or adequacy of any resources, information, apparatus, product or process accessed via this website; and is not responsible for any errors or omissions in the resources or information accessed via this Home Page or for the results obtained from the use of such resources or information.

If you have reason to believe that any person, company or business has violated Carnival's trademark rights or infringed Carnival's copyright-protected materials, please notify the Legal Department at Carnival's Miami, Florida offices by e-mail at [email protected] .

DMCA & COPYRIGHT INFRINGEMENT

Carnival will investigate notices of copyright infringement and take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) ("DMCA").

Pursuant to the DMCA, written notification of claimed copyright infringement must be submitted to the following designated agent for this website:

• Attn: Legal Department at [email protected] .

You should include the following information: (1) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (2) identification of the copyrighted work claimed to have been infringed; (3) identification of the material that is claimed to be infringing and information reasonably sufficient to permit location of the material; (4) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address; (5) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (6) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Upon receipt of notices complying with the DMCA, Carnival will act to remove or disable access to any material found to be infringing or found to be the subject of infringing activity and will act to remove or disable access to any reference or link to material or activity that is found to be infringing. Please note that Carnival may request additional information before removing any infringing material. If a dispute develops as to the correct owner of the rights in question, Carnival reserves the right to remove the content along with that of the alleged infringer pending resolution of the matter.

• 00800 0310 21 21 1-855-577-9489 1-877-288-3037 1-877-288-3037 1-877-474-2969
• | NCL Travel Blog">11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog
• | Norwegian Cruise Line">14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line
• | Deck Plans | Norwegian Cruise Line">14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line
• | Norwegian Cruise Line">20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line
• | NCL Travel Blog">11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog
• View All Results
• Preferences
• Latitudes Rewards
• Special Offers
• Personalised Recommendations
• Make reservations before you cruise
• 1 (current)

* Terms & Conditions Package not available on sailings less than 5 days or charter sailings.

• 00800 0310 21 21

Are FCCs transferrable?

Yes. In order to transfer an FCC, and in an effort for us to best assist you quickly, please follow the instructions below:

• FCC Coupon numbers
• Attachment of email from current FCC owner authorising transfer. ( *Note : Failure to include will result in the transfer request being denied.)

Partial Transfer Requests must also include the following info:

• Reservation # Original FCC Applied to: for partial transfer request
• Reservation # Transferred FCC will be applied to on Same ship and sail date as original FCC for partial transfer request

Example Transfer Request:

• Please allow up to 7 working days for the transfer request to be completed.
• Partial value transfers or transfers of remaining FCC balance are not permitted.
• An email from the current FCC owner requesting the transfer to be made must be included when submitting the transfer request via https://www.ncl.com/case-submission
• Insurance FCCs and 10% bonus FCCs are not transferrable
• Once the transfer takes place, the receiving guest is now the owner and the previous owner cannot request a transfer back.
• The only exception is if the current owner is requesting to transfer back to the original owner that the FCC was issued to.
• Once the transfer is completed, a confirmation email will be sent to the email provided at time of case submission. At that time, the receiving guest will be able to apply the coupon to the desired reservation.

Related FAQs

When is the best time to go on an alaska cruise, where do alaska cruises depart from, what to pack for an alaska cruise, what happens if there is a difference in cruise fare between the fcc and the booking, can guests choose to carry promotional amenities or value adds from their cancelled reservation to their future booking, what is excluded in the future cruise credit (fcc) or refund, what happens if the cancelled booking had a previous fcc applied, i won a bid on the norwegian upgrade advantage. am i guaranteed the same category on the new booking, will out of pocket costs (including items such as individually purchased air) incurred as a result of this cancelation be reimbursed, can a guest make a new booking before they receive the fcc for their cancelled booking, can guests use their fcc to pay for more than one cruise in the future, what can the peace of mind fcc be used for, is there anything the peace of mind fcc cannot be used for, are peace of mind fccs transferable, what happens to cruisenext certificates that were used on a cancelled reservation, additional compensation for suspended voyages, guest compensation for suspended voyages.

• Today's Deals
• Sign Up & Save!

• Top Cruise Destinations
• Alaska Cruises
• Bahamas Cruises
• Bermuda Cruises
• Caribbean Cruises
• Europe Cruises
• Mexico Cruises
• 1.800.764.7419

Never Miss a Cruise Deal

• Thank you for signing up! 
• Click here to learn more about our specials.

Have Fun. Be Safe

• Health Protocols and Requirements for Sailing

Travel Documentation and Online Check-in

• Travel Documents
• Online Check-In

Getting There

• Cruise Terminal Information and Parking
• Airport and Pier Transportation
• Air Information

Before You Board

• Embarkation Day Check-In

Youth and Family

• Youth Programs (Under 2 and 2-11 years old)
• Teen Programs (12-17 years old)
• Carnival's Seuss at Sea
• Age Policies

Things to Know

Onboard experiences.

• Shore - Excursions
• Spa and Fitness
• Outdoor Fun
• Entertainment and Activities
• For Your Convenience
• Onboard Guidelines and Policies
• Past Guest Recognition Programs

Onboard Celebrations

• The Fun Shops
• Special Occasions
• Wedding Cruises and Vow Renewals

Dining and Beverages

• Dining and Snacking Options
• Dining Rooms
• CHEERS! Beverage Program
• Liquor and Beverage Policy

Onboard Communication

• WI FI Service and Carnivals HUB App
• Staying Connected

Money and Gratuities

• Gratuities (Tips)
• Sail & Sign Onboard Account
• Forms of Payment
• Cruise Cash/Bar/Photo
• Financial Access

Shipboard Health and Safety

• Passenger Bill of Rights
• Guest Screening Policy
• Safety and Security
• Safety Briefing - Muster Station Drill
• General Health Information
• Privacy Notice
• What to Pack
• Cruise Ticket Contract
• Carnival Vacation Protection
• Guests with Disabilities
• Choosing Your Cruise
• Tech Support
• Early Saver Promotion
• Minors / Infants / Pregnancy
• Making changes to your booking
• Carnival EasyPay
• Financing Powered by Uplift
• US Department of State Travel Tips
• And more things to know....

Debarkation - After Your Cruise

• Preparing to Go Home
• Post Cruise Inquiries

I need to cancel my booking, is there a penalty?

If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. For cruises 5 days or less, the final payment date is 76 days prior to sailing and for cruises 6 days or more, the final payment date is 91 days prior to sailing. 

Guests who have made reservations for multiple occupancy cabins (for example for three, four, or five persons) are subject to the cancellation charges and schedule below for the entire cabin reservation, even if the guest does not cancel their individual reservation and even if the names of all persons to be in the same cabin as the guest are not provided at the time of booking. Guests whose embarkation is denied under related to background checks and/or conduct are also subject to the cancellation schedule below as are guests who have made bookings as part of the same travelling party as a guest who is denied embarkation related to background checks and/or conduct. For further details, please consult your Cruise Ticket Contract .

• Early Saver: The deposit is non-refundable at any time after the booking is made. All cancellations that occur prior to the final payment due date will receive a non-refundable and non-transferable future cruise credit in US dollars in the amount of the deposit less a $50 USD per person service fee. The future cruise credit must be used on a new booking made within 12 months from the date of cancellation and can only be applied to your cruise fare. Any unused portion will be forfeited.
• Super Saver: The deposit is non-refundable at any time after the booking is made.
• Pack & Go: 100% of Total Fare is non-refundable any time after the booking is made.

Once your booking is within our cancellation penalty period, the amount of penalty will increase as the cruise departure approaches. When calculating the days prior to sailing, the day of sailing should not be considered as one of the days. The day of sailing is considered the first day of the cruise:

• From the final payment date to 56 days prior to sailing, the penalty is the standard deposit amount.
• From 55 days prior to sailing to 30 days prior to sailing, the penalty is 50% of the total fare or the standard deposit amount, whichever is greater.
• From 29 to15 days prior to sailing, the penalty is 75% of the total fare or the standard deposit amount, whichever is greater.
• From 14 days prior to sailing to the day of your cruise, the penalty is 100%* of the total fare.
• No refunds will be made if you do not show up for your cruise or if you interrupt or cancel your vacation once it has begun.

The total fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Fly2Fun Air (please note that Fly2Fun Restricted Air which is non-refundable at time of booking). Note : For full 100% penalties, the refund will only include: Taxes, Fees and Port Expenses and Optional Prepaid Gratuities.

If you have purchased Carnival's Fly2Fun air, please note the following as it pertains to the cancellation of the air portion of your booking:

• Flexible Air: Air is  refundable outside of 60 days prior to sailing. Applicable penalties apply to changes made within 60 days.
• Restricted Air: Air is non-refundable at time of booking.

For guests booked directly with Carnival: To check and see if your booking is subject to a cancellation penalty, login to your carnival.com profile. Under the 'My Cruise Details' section, click on the 'Is there a penalty for cancelling this booking' link.

For guests booked through a travel agent/advisor: Please contact your travel advisor directly to see if your booking is subject to a cancellation penalty .  

Was this answer helpful?

Answers others found helpful.

• Cruise Cancellation and Itinerary Change Policy
• Name Changes
• Nonperformance of Cruise Refund Policy

PLAN A CRUISE

• Search Cruises
• Travel Agent Finder
• Weddings & Occasions

• Carnival Mastercard
• Away We Go Blog

Group Travel

• Group Shore Excursions

Already Booked

• Manage My Cruises
• Shore Excursions
• In-Room Gifts & Shopping
• Spa & Salon Services
• Internet Plans
• Beverage Packages

• Airport Transportation

Customer Service

• Have Fun. Be Safe.
• Early Saver Price Protection Form
• Lowest Price Guarantee
• Post-Cruise Inquiries
• Legal Notices for EU & UK Guests
• Diversity, Equity and Inclusion

About Carnival

• Passenger Bill Of Rights

• Legal Notices  
• Privacy & Cookies  
• Site Map  

• © Carnival Corporation. All rights reserved.

BOGO Fares Are Back + New Stateroom Upgrades!

Advanced search modal

Suggestions

Reservations Destination: Arrival 00/00/00 Depart 00/00/00 Previous month Next month Cities/Region Recent Searches Adults Decrease 0 1 Increase Children Decrease 0 0 Increase Rooms Decrease 0 1 Increase Promo Code Enter Code: Enter Code: Enter Code: Add Code Booking Close Button

Cruise Ticket Contract

Ticket contract.

IMPORTANT NOTICE TO GUESTS THIS DOCUMENT IS A LEGALLY BINDING CONTRACT ISSUED BY MARGARITAVILLE AT SEA® TO, AND ACCEPTED BY, GUEST SUBJECT TO THE IMPORTANT TERMS AND CONDITIONS BELOW.  THIS CONTRACT CONTAINS IMPORTANT LIMITATIONS ON THE RIGHTS OF GUESTS. IT IS IMPORTANT THAT YOU CAREFULLY READ ALL TERMS OF THIS CONTRACT. THE GUEST’S ATTENTION IS SPECIFICALLY DIRECTED TO SECTIONS 3, 5, 7-10, 12, AND 17 WHICH CONTAIN IMPORTANT LIMITATIONS ON THE GUEST’S RIGHT TO ASSERT LEGAL CLAIMS AGAINST MARGARITAVILLE AT SEA, THE VESSEL, THEIR AGENTS AND EMPLOYEES, AND OTHERS, INCLUDING FORUM SELECTION, CHOICE OF LAW, TIME LIMITATIONS FOR FILING SUIT, ARBITRATION, WAIVER OF JURY TRIAL FOR CERTAIN CLAIMS, AND CLASS ACTION WAIVER.  

THE ATTENTION OF GUEST IS ALSO SPECIFICALLY DIRECTED TO SECTIONS 1, 3, 5-6, 8 AND 12-13, AND THE INFORMATION AVAILABLE AT CARRIER’S WEBSITE AT WWW.MARGARITAVILLEATSEA.COM , WHICH CONTAIN IMPORTANT TERMS, CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO PUBLIC HEALTH.

THE GUEST’S ACCEPTANCE OR USE OF THIS CRUISE TICKET CONTRACT SHALL CONSTITUTE THE AGREEMENT OF GUEST TO THE TERMS AND CONDITIONS BELOW. 

In consideration of the receipt of the full cruise fare and/or boarding and lodging on the Vessel to which this Cruise Ticket Contract applies, Margaritaville at Sea® and Guest agree that the cruise is subject to the following terms and conditions:

1. INTRODUCTION

This Cruise Ticket Contract describes the terms and conditions that apply to the relationship between the Guest (as defined in Section 2(d) below) and the Carrier (as defined in Section 2(b) below) relative to the Cruise covered by this Contract. Guests are advised to carefully read the terms and conditions of this Contract set forth below. In addition, Carrier’s Public Health Policies and Procedures are described generally in Section 5 below and elsewhere herein. Carrier reserves the right to change or modify these policies as required by governmental agencies, health authorities in the U.S. and the destinations visited and for health and safety reasons without notice to Guest. Carrier’s Public Health Policies and Procedures will be updated as needed and are available at www.margaritavilleatsea.com (“Website” as defined in Section 2 below). In the event of any conflict between the Public Health Policies and Procedures described herein and those described on Carrier’s Website, the Website policies and procedures shall prevail.

2. DEFINITIONS AND SCOPE OF THE CONTRACT

(a) “Baggage” means suitcases, valises, satchels, bags, hangers or bundles and their contents consisting of clothing, articles of personal adornment, toiletries and similar personal effects as are necessary and appropriate for the purpose of the Cruise and all other such personal property of the Guest not in a container. (b) “Carrier” means: (i) the Vessel or any substituted vessels; its launches, tenders or crafts, and (ii) the Vessel’s owners, operators, managers and charterers. The exclusions and limitations of liability of Carrier set forth in the provisions of this Contract, as well as all rights, defenses and immunities set forth herein, shall also apply to and be for the benefit of certain designated third party beneficiaries which include the parent, subsidiary, affiliate, and successor companies and assigns of all the entities identified in this Section; the officers, directors, employees, agents, crew and pilots of all the entities identified in this Section, and any agents, independent contractors, and all concessionaires, physicians and medical personnel, retail shop personnel, health and beauty staff, fitness staff, shore excursion providers, tour operators, shipbuilders, manufacturers and designers of the Vessel or Transport, and/or installers of all component parts, launches, appurtenances, craft or facilities, whether provided at sea or on shore, belonging to the Vessel or any substituted vessel or Transport, or owned or operated by its owners, operators, managers, agents, charterers, contractors, concessionaires or others. (c) “Contract” means the terms and conditions in this Cruise Ticket Contract together with the Cruise and Cruise Fare due for your Cruise all of which constitute a contract between Guest and Carrier. (d) “Guest” means all person(s) travelling under this Contract and individuals in Guest's care, including any accompanying minors, and any of their heirs, representatives and assigns. (e) “Cruise” means the specific cruise covered by this Contract, on the Vessel named herein, as the same may be modified and shall include those periods during which the Guest is embarking or disembarking the Vessel and those periods when the Guest is on land while the Vessel is in port. (f) “Cruise Fare” means the amount paid for the Cruise, whether such amounts are owing and/or have been paid by the Guest, which includes transportation on the Vessel named herein, full board, ordinary Vessel food, tap water, juices, regular and decaffeinated coffee, assorted teas and milk, but does not include specialty food, beer, wine, spirits, sodas, carbonated beverages or mineral waters, nor amounts due for other products or personal services such as shore excursions, photographs, gratuities, service charges, salon and spa services, dining in specialty restaurants, telephone calls, internet services, or any other incidental charge or expense including charges for any medical services received onboard which can be purchased separately. The Cruise Fare shall be deemed to be earned when paid and not refundable except as stated on Carrier’s Website as applicable to the Voyage and as provided in Section 19 herein. (g) “Operator” means Classica Cruise Operator Ltd. operating under license as Margaritaville at Sea. (h) “Travel Agent” means a person, persons or entity engaged in selling and arranging transportation, accommodations, tours, or trips for travelers.  (i) “Vessel” means the Vessel, owned, chartered or operated by Operator on which Guest may be traveling or against which Guest may assert a claim, as well as any vessel, including substituted vessels, used in the performance of this Contract,  (j) “Website” means www.margaritavilleatsea.com . (k) “Voyage” means the itinerary and all services to be supplied for the Voyage described in the Contract.

3.  CONTRACT/TERMS OF CRUISE FARE 

(a)  Acceptance & Use of Contract. This Contract constitutes a contract of passage between the Operator and the Guest (whether or not signed by or on his/her behalf), both as defined above, and all the terms and provisions of this Contract, including all of the following matter printed below are a part of such Contract to which the Guest and/or purchaser agrees by accepting this ticket, whether the Guest purchased the ticket on the Guest’s own behalf or whether the ticket and this Contract have been held and presented by another person on behalf of the Guest.  (b) Contract Governs Relationship Between Carrier and Guest. The Guest agrees that this Contract governs the relationship between the Guest and the Carrier, regardless of the Guest’s age, whether the Guest purchased the ticket on his or her own behalf, and/or whether the ticket has been held and/or presented by another person on behalf of the Guest and/or whether or not it is signed.  (c) Entire Agreement. The Guest agrees that, except as expressly provided herein, this Contract constitutes the entire agreement between the Guest and Carrier, and shall supersede and exclude any prior representations that may have been made in relation to the Cruise to the Guest or anyone representing him/her by anyone, including but not limited to anything stated in the Carrier's brochures, Website, advertisements, and other promotional materials, by Margaritaville at Sea or by third persons such as Travel Agents.  (d) Terms Are Binding. Purchase or use of this Contract, whether or not signed by the Guest, shall constitute the agreement by, and be binding upon, Guest, on behalf of himself and all other persons traveling under this Contract (including any accompanying minors or other persons for whom the Contract was purchased), even if no payment of Cruise Fare has been made.     (e) Ticket Is Not Transferable. This Contract is valid only for the person, persons and Guests covered hereunder named on the front hereof for whom it is issued and cannot be transferred without Carrier's express written agreement. No person other than the person(s) named in the Contract can use the Contract without the express written agreement of the Carrier. This Contract is only valid for the Cruise specified in the accompanying ticket.  (f) Cruise Fare Payment. Cruise Fare shall be considered earned at the time of payment, or if not previously paid, then at the time of embarkation. The terms of this Contract shall be binding upon the payment of Cruise Fare and the Guest agrees to the terms upon presenting this Contract to the Carrier for boarding even if no payment of the Cruise Fare has been made. Carrier shall be entitled to Cruise Fare and to retain it under all circumstances whatsoever. (g) No Liability for Lost or Unused Cruise Tickets. The Guest agrees that the Carrier shall not be liable to make any refund to Guest for lost tickets and/or tickets wholly or partially not used by a guest except as otherwise expressly stated in this Contract, any statute, law or other governmental regulations to the contrary, notwithstanding, the benefit of which Guest hereby expressly waives. Refunds for Guest cancellations prior to sailing are limited by the terms of the Carrier's cancellation and refund policy , which is incorporated by reference and available at Carrier’s Website and in Section 19 below. In the event of any conflict between the cancellation and refund policy described herein and those described on Carrier’s Website, the Website cancellation and refund policy shall prevail. (h) No Liability for Any Cancellation of Itinerary. Carrier reserves the right to change or cancel any scheduled call at any port for any reason at its option at any time whether before, or after sailing of the Vessel, without previous notice to the Guest, and without liability to the Guest for any loss, damage or delay whatsoever, howsoever consequential. (i) Taxes, Fees, Port Expenses and Other Charges. Cruise Fare does not include taxes, fees, port expenses or other charges by any government or quasi-governmental authorities, including port authorities, whether assessed on a per Guest, per Vessel, per berth or per ton basis, as well as third party fees and charges arising from a vessel’s presence in a harbor or port, nor any charges of the cost of security supplements or similar incidental assessments made by third parties which are subject to change and are due and payable by Guest upon request. If governmental or quasi-governmental action results in any element of such taxes, fees and port expenses exceeding the estimates used by Carrier for purposes of computing the quoted amount, Carrier reserves the right to pass through and collect the extra amount even if the Cruise Fare has already been paid in full. (j) Fuel Supplement Charges. “Fuel Supplement” shall mean any additional charge to defray a portion of Carrier’s fuel costs. Cruise Fare does not include Fuel Supplement charges, security charges or similar incidental charges (“Surcharges”), subject to applicable laws. Carrier reserves the right to impose or pass on any of these Surcharges and no right of cancellation shall be implied. Carrier reserves the right to charge Guest a Fuel Supplement up to $15.00 USD, or its equivalent in foreign currency, per person per day, without prior notice, in the event that the price of fuel oil according to the NYMEX (New York Mercantile Exchange Index) is greater than $40.00 USD per barrel of oil. Guest shall have no right of cancellation based on the imposition of a Fuel Supplement and such supplement is not included in the Cruise Fare. The amount of Fuel Supplement and taxes, fees and port expenses collected are subject to change, without prior notice. Carrier may collect any Fuel Supplement in effect at the time of sailing, even if the Cruise Fare has been paid in full.  (k) No Modification Unless in Writing. The price of passage hereunder has been fixed partly with reference to the liability assumed by Carrier as defined by this Contract, and no agreement, alteration, or amendment creating any other or different obligation or liability shall be valid unless made, in writing, and signed by Carrier's authorized corporate officer. The rights, defenses, immunities and limitations of liability set forth herein shall inure to the benefit of the Carrier and all concessionaires, independent contractors or other service providers; affiliated or related companies, parents, subsidiaries, successors, assigns or fictitiously named entities; all suppliers, shipbuilders, component part manufacturers; and its or their owners, operators, managers, charterers, agents, pilots, officers, crew and employees. (l) Reduced Fares. If this Contract is issued for, or in connection with, any passage at a reduced Cruise Fare rate from the full regular Cruise Fare ordinarily charged whether the reduction is in connection with an "Off Season" or "Low Season" sailing or at any reduced rate by whatsoever designation or cause, this Contract is only available for use on the sailing for which it was issued unless upon Carrier's determination available space exists and the Guest pays to Carrier the difference between the reduced Cruise Fare rate and the full regular Cruise Fare. (m) Right to Increase Fares. Carrier reserves the right to increase Cruise Fares without prior notice. In such an event, Guest has the option to accept and pay such increase, or to cancel Guest’s reservation without penalty, not less than one (1) month prior to departure. (n) Carrier’s Obligation to Comply with Governmental Rules, Regulations and Laws. Carrier shall have the right to comply with any orders, recommendations, or directions whatsoever, including but not limited to those pertaining to health, security, immigration, customs or safety, given by any governmental entity or by persons purporting to act with such authority and such compliance shall not be deemed to be a breach of this Contract. (o) Payment of Onboard Charges Prior to Disembarking. Prior to disembarking the Vessel, Guest must pay in full all amounts charged to Guest’s stateroom account. Carrier shall not be liable for loss, damage or delay resulting from Guest’s failure to comply with these requirements. Carrier shall be entitled to a lien on the Guest’s Baggage for any outstanding amounts. (p) Contract Is Applicable to Other Entities and Persons. All rights, exemptions from liability, defenses and immunities of Carrier under this Contract shall also inure to the benefit of all concessionaires, independent contractors or other service providers; and affiliated or related companies, parents, subsidiaries, successors, assigns or fictitiously named entities; all suppliers, shipbuilders, component part manufacturers; and its or their owners, operators, managers, charterers, agents, pilots, officers, crew and employees. (q) Gratuities and/or Service Fees Property of Carrier. Any gratuities and/or service fees paid by Guest are the property of the Carrier and shall be used by the Carrier in any manner or method and for any purpose that the Carrier deems fit in its sole discretion. 

4. TRAVEL DOCUMENTS AND GUEST REQUIREMENTS 

(a) Required Travel Documents. Proper travel documents and eligibility to travel is required upon embarkation and throughout the Cruise. Guest shall have in his or her possession, and assumes all responsibility for obtaining, all visas, passports, certified birth certificates, travel and health documents required by any governmental authority, and as required by Carrier’s Public Health Policies and Procedures (as described in Section 5 below) and if Guest fails to do so Carrier shall have no further obligation to transport or to furnish transportation to the Guest. In addition to immigration and customs requirements, the U.S. government and others place restrictions on the carriage of Guests whose names appear on government watch lists or who are deemed legally ineligible to travel. It is the Guest’s sole responsibility to ensure his/her legal eligibility to travel and have available at all times all required travel documents. Guests are advised to check with their Travel Agent and with the appropriate government authority to determine the necessary documents and travel eligibility requirements for their particular Cruise and destinations. Carrier assumes no responsibility for advising Guest of which travel documents are required for the requested or purchased itinerary and it is recommended that Guest travel with a valid government issued passport at all times. Carrier may cancel the booking of any Guest who is or becomes ineligible to travel for any reason, or who is traveling without proper travel documentation. Any such Guest, or any Guest who fails to board the Vessel at embarkation, shall be ineligible to board the Vessel thereafter without Carrier’s consent, and shall not attempt to do so at the same or another port. Under these circumstances the Guest shall not be entitled to a refund or compensation of any kind. Guest is responsible for all related costs and fines, including without limitation travel expenses and for proper travel documentation for any port, or for departure from, or arrival to, their final destination. Under no circumstances shall Carrier be liable for any costs, damages or expenses whatsoever incurred by any Guest as a result of such failure, cancellation, or denial of boarding. Carrier may cancel the booking of any Guest who is or becomes ineligible to travel for any reason. Guest is responsible for all related costs and fines, including without limitation travel expenses and for proper travel documentation for any port, or for departure from or arrival to their final destination. Any Guest who fails to follow Carrier’s Public Health Policies and Procedures shall be ineligible to board the Vessel. (b) Required Travel Documents for Cruise and Stay Program in Grand Bahama Island.   All Guests travelling to and from Grand Bahama Island who disembark the Vessel in Grand Bahama Island and return to the Port of Palm Beach on another voyage under the Cruise and Stay Program will be required to present a valid U.S. Passport or U.S. Passport Card. The provision of proper travel documents and eligibility to travel is required upon embarkation and throughout the Cruise. Guest shall have in his or her possession at all times, and assumes all responsibility for obtaining, a valid U.S. Passport to cruise under the Cruise and Stay Program.  Carrier shall have no obligation to transport or to furnish transportation to the Guest who does not present a valid U.S. Passport or U.S. Passport Card, and under no circumstances shall Carrier be liable for any refund, costs, damages or expenses whatsoever incurred by any Guest due to Guest’s failure to present a valid U.S. Passport.  (c) Availability of Website and Travel Information. Guest acknowledges receipt of Carrier’s applicable Website and travel information and agrees to abide by the terms and conditions of this Contract and the information contained on Carrier’s Website, including Carrier’s Public Health Policies and Procedures, Frequently Asked Questions, Guest Safety and Conduct Policy and Travel Documentation Requirements on the Website. In the event of any conflict between the Carrier’s Public Health Policies and Procedures described herein and those described on Carrier’s Website, the Website policy shall prevail. (d) Voyages Commencing and Cruising in the U.S. Guest acknowledges that, for a voyage commencing in a United States port for a round-trip voyage via one or more United States ports, Guest must complete the Voyage and disembark at the embarkation port. Failure to do so may result in a fine or penalty being imposed by the United States Customs Service or other governmental agency. In consideration for the Cruise Fare paid, Guest agrees to pay for any and all fines or penalties imposed because of Guest’s failure to complete the Voyage. (e) Required Travel Documents for Minors and Proof of Marriage. Carrier shall refuse boarding to any Guest under the age of 18 unless: (1) the Guest is traveling in the same stateroom with an individual twenty-five (25) years or older; (2) traveling in the same stateroom with his/her spouse; (3) traveling with a parent or guardian in an accompanying stateroom; or (4) is a qualified member of the U.S. military. If the Guest is an adult accompanying a minor or minors under the age of 18, and the adult Guest is not a spouse, parent, or legal guardian of the minor(s), the adult Guest must present an original Parent/Guardian Consent & Release Form, signed by both parents/legal guardians of the minor which authorizes the minor's travel, and further authorizes medical treatment in case of emergency, to a representative of the Carrier at the pier. If the adult Guest is the spouse of a minor, the adult Guest must present a certified copy of a valid marriage certificate to a representative of the Carrier at the pier. Failure to present any of the aforementioned documentation may result in boarding being denied with no refund provided. Carrier shall not be liable for  any refunds or for any damages arising out of, relating to, or concerning any Guest’s failure to provide proper proof of age or marriage or otherwise comply with this Section. (f) Mandatory Safety Briefing. Guests must attend the mandatory safety briefing at the commencement of the Cruise and any subsequent briefing ordered by the Vessel’s officers during the Cruise. Guests shall comply with all onboard health, environmental and safety policies and procedures (including but not limited to those specified in Section 5 below and on Carrier’s Website) and shall familiarize themselves with the nature and character of the Vessel, as well as, all emergency exits, to assist with safe evacuation in the event of an emergency.

(g) Guest is Responsible for Compliance with Vessel Rules and Policies. Guests must comply with all pre-embarkation, onboard and shore excursion rules and policies including, but not limited to, all environmental, public health policies and procedures, and onboard waste / recycling receptacle stations, and Guest agrees to comply with all such policies and procedures. Guests shall familiarize themselves with the nature and character of the Vessel.

(h) Denial of Boarding Due to Criminal Record or Prior Violation of Guest Safety and Conduct Policy. Carrier may deny boarding to any Guests with a criminal record, including but not limited to, murder, aggravated assault (including aggravated domestic violence), rape, sexual assault and other sexual offenses and robbery. Carrier reserves the right to access public records containing information about any criminal convictions and/or crimes to which Guest has pleaded guilty as part of its Guest screening process, including obtaining a consumer background report showing such criminal pleas and convictions from a credit reporting agency and to deny embarkation at any time to any Guest who has been convicted of, or pleaded guilty to, any of the above-referenced crimes. Carrier may also deny boarding to any Guests who have violated Carrier’s Guest Safety and Conduct Policy in the past or Guests who Carrier deems to be a safety concern for other Guests or crew. Guest hereby consents to Carrier’s accessing public records concerning Guest and obtaining a consumer background report regarding Guest from a credit reporting agency regarding criminal conviction(s) and conduct as part of its screening policy. In the event of a denial of boarding due to Guest’s criminal record, past violation of Carrier’s Guest Safety and Conduct Policy, or because of a concern for the safety or wellbeing of other Guests or crew, Guest’s Cruise shall be deemed to have been cancelled by the Guest who is denied boarding on the date of the booking of such Guest’s reservation, and the booking, reservation and Contract of any Guest travelling with any person denied boarding due to this screening policy (including, but not limited to, the booking, reservation or Contract of those in the same travel party as Guest, whether or not such person was to stay in the same cabin or another cabin with the individual denied boarding) shall be unaffected and cancellation by any of these other Guests will be subject to the standard cancellation penalties in Section 19 below.

5.  PUBLIC HEALTH POLICIES AND PROCEDURES, UNDERSTANDING AND KNOWING ACCEPTANCE OF RISKS OF TRAVEL

(a) Consultation with Guest’s Physician and Guest's Acceptance of Risk of Travel. GUESTS ARE STRONGLY ENCOURAGED TO DISCUSS THE ADVISABILITY OF TRAVEL WITH THEIR PHYSICIAN AND TO REVIEW THE U.S. CENTERS FOR DISEASE CONTROL AND PREVENTION (“CDC”) WEBSITE. GUEST ACKNOWLEDGES, UNDERSTANDS AND ACCEPTS THAT WHILE ABOARD THE VESSEL, IN TERMINALS AND BOARDING AREAS, OR DURING ACTIVITIES ASHORE AND/ OR WHILE TRAVELING TO OR FROM THE VESSEL, GUEST OR OTHER GUESTS MAY BE EXPOSED TO COMMUNICABLE ILLNESSES, INCLUDING BUT NOT LIMITED TO COVID-19 AND ITS VARIANTS, INFLUENZA, FUNGI, COLDS, NOROVIRUS, NOT YET KNOWN NOVEL COMMUNICABLE ILLNESS AND DISEASE. GUEST FURTHER UNDERSTANDS AND ACCEPTS THAT DUE TO THE NATURE OF SPREAD OF COMMUNICABLE ILLNESSES, THE RISK OF EXPOSURE IS INHERENT IN MOST ACTIVITIES WHERE PEOPLE INTERACT OR SHARE COMMON FACILITIES, ARE BEYOND CARRIER’S CONTROL, AND CANNOT BE ELIMINATED UNDER ANY CIRCUMSTANCES. GUEST KNOWINGLY AND VOLUNTARILY ACCEPTS THESE RISKS AS PART OF THIS CONTRACT, INCLUDING THE RISK OF SERIOUS ILLNESS OR DEATH ARISING FROM SUCH EXPOSURE, AND/OR ALL RELATED DAMAGES, LOSS, COSTS AND EXPENSES OF ANY NATURE WHATSOEVER. (b) Agreement to Abide by Public Health Policies and Procedures. Carrier’s Public Health Policies and Procedures are subject to the guidance and directives of established health authorities in the U.S. and other destinations where the Vessel visits, including the CDC and other international, national and local health agencies when the Vessel is within those agencies’ jurisdiction. Guest acknowledges that these directives may change from time to time and that Carrier’s  Public Health Policies and Procedures may therefore also change. GUEST EXPRESSLY AGREES TO COMPLY WITH THE PUBLIC HEALTH POLICIES AND PROCEDURES AS THEY ARE DESCRIBED HEREIN, AND AS THEY ARE DESCRIBED ON CARRIER’S WEBSITE, AT ALL TIMES INCLUDING PRE-EMBARKATION, WHILE ONBOARD, DURING PORT CALLS AND SHORE EXCURSIONS AND/OR FINAL DISEMBARKATION. IN CASE OF ANY CONFLICT BETWEEN THE PUBLIC HEALTH POLICIES AND PROCEDURES DESCRIBED HEREIN OR ON CARRIER’S WEBSITE, THE WEBSITE GOVERNS GUEST’S AGREEMENT TO ABIDE BY CARRIER’S PUBLIC HEALTH POLICIES AND PROCEDURES AND CONSTITUTES AN INTEGRAL PART OF THIS CONTRACT. GUEST AGREES THAT THE PUBLIC HEALTH POLICIES AND PROCEDURES HEREIN WILL ALSO APPLY TO ANY AND ALL AS YET UNKNOWN NOVEL DISEASES OR ILLNESSES. (c) Compliance with Public Health Policies and Procedures is Required. Notwithstanding any other provision contained herein or in Carrier’s Refund Policy, any noncompliance by Guest or members of Guest’s travelling party with Carrier’s Public Health Policies and Procedures or this  Contract shall be grounds for refusal to board, refusal to re-board after going ashore, quarantine onboard the Vessel, disembarkation, reporting to governmental or health authorities, or other steps deemed necessary in Carrier’s sole discretion under the circumstances to protect the health and well-being of others. Under these circumstances, Guest shall not be entitled to a refund or compensation of any kind. Guest will be responsible for all related costs and fines, including without limitation travel expenses and for proper travel documentation for any port, or for departure from or arrival to Guest’s country of residence. Under no circumstances shall Carrier have any other liability for any compensation or other damages or expenses whatsoever incurred by any Guest as a result of such denial of boarding, refusal to re-board, quarantine, disembarkation, or other steps taken by Carrier. (d) Guest Ill Due to Public Health Concern Pre-Cruise. Guest agrees that if at any time within 14 days prior to embarkation, Guest becomes ill with a communicable illness or disease, exhibits signs or symptoms of a communicable illness or disease has had close contact with a person confirmed or suspected as having communicable illness or disease or Carrier otherwise determines in its sole discretion that Guest is unfit to board because of any communicable illness, Carrier may deny boarding to such Guest. Under these circumstances, unless Carrier determines that Guest has failed to comply with Carrier’s Public Health Policies and Procedures, or this Contract, any Guest denied boarding because of a known or suspected infection with a communicable disease will be entitled to a refund or future cruise credit equal in value to the Cruise Fare Guest paid to Carrier. Carrier, in its sole discretion, may require Guest to provide verification satisfactory to Carrier that Guest is not ill from a communicable illness or disease. For further details, refer to Carrier’s refund and cancellation policy at Carrier’s Website. Under no circumstances shall Carrier have any other liability for any compensation or other damages whatsoever, including but not limited to compensation for lodging or travel. (e) Guest Ill Due to Public Health Concern During Cruise. Guest understands and agrees that if, after boarding, and even if Guest has fully complied with Carrier’s Public Health Policies and Procedures, Guest is ill with a communicable disease or illness or exhibits signs or symptoms of a communicable disease or illness, Carrier may disembark, refuse re-boarding, or quarantine Guest as well as members of Guest’s travelling party, or take other steps which Carrier determines, in its sole discretion, are necessary under the circumstances to protect the health, safety and well-being of others. Under these circumstances, any such Guest with a known or suspected case of a communicable disease or illness who is disembarked, refused re-boarding, or quarantined shall be entitled to a prorated refund or future cruise credit for the unused portion of the Cruise Fare. For further details, refer to Carrier’s refund and cancellation policy at Carrier’s Website. Each such Guest is responsible for all other related costs and fines, including without limitation travel expenses. Under no circumstances shall Carrier be liable to any such Guest for any costs, damages or expenses whatsoever incurred by any Guest.

6. GUEST’S OBLIGATION TO COMPLY WITH CONTRACT AND RULES OF CARRIER; QUARANTINE; INDEMNIFICATION

(a) Guest Agrees to Follow Carrier’s Rules, Policies and Instructions. Guest agrees to follow the directions of the Vessel’s Master, or his authorized officers, during the Voyage. Guest shall at all times comply with the provisions of this Contract, all applicable laws, and rules, policies and regulations of the Carrier, and the Vessel, and including Carrier’s Public Health Policies and Procedures set forth in Section 5 above and on Carrier’s Website. Guest also agrees to abide by the rules in Carrier’s Guest Safety and Conduct Policy described on Carrier’s Website, and to follow the lawful instructions of the Vessel's officers, crew, and other employees at all times, including at the port terminal. Guest acknowledges and accepts that failure to do so constitutes a material breach of this Contract which may subject the Guest, as well as any accompanying Guest(s), to involuntary disembarkation without liability whatsoever to the Carrier for any refund or any other related loss or expense to the Guest, and any accompanying Guest(s). (b) Right to Refuse Boarding or Remove Guest. Carrier may refuse Guest boarding, and may remove any Guest from the Vessel at any time, for any of the following reasons: (i) whenever such action is necessary to comply with any government regulations, directives or instructions; (ii) when a Guest refuses to permit search of his person or property for explosives, weapons, dangerous materials or other stolen, illegal or other prohibited items; (iii) when a Guest refuses upon request to produce positive identification;  (iv) for failure to comply with Carrier’s rules and procedures, including, but not limited to, Carrier’s Guest Safety and Conduct Policy or Carrier’s policies against fraternization with crew; or (v) Guest fails to abide by Carrier’s Public Health Policies and Procedures (as described in Section 5 above and on Carrier’s Website), and  Carrier’s Guest Safety and Conduct Policy as described on Carrier’s Website. (c) Right to Refuse or Revoke Passage or to Confine and/or Quarantine for Medical Safety Reasons. Guest recognizes and agrees that Carrier reserves the right, without incurring liability of any kind, to refuse or revoke passage to, or confine to a stateroom, or refuse to re-board after going ashore any Guest who, in the sole judgment of the Carrier or Vessel’s medical personnel, may be refused admission into a port or into the country of destination, or may be suffering from a contagious disease or illness, or fails to abide by Carrier’s Public Health Policies and Procedures as described in Section 5 above or on Carrier’s Website, or for any other cause that may endanger themselves or others or violate any of Carrier’s rules or policies. Any Guest who is refused passage or otherwise denied any advertised benefit or service under this Section shall not be entitled to receive any compensation whatsoever, except as otherwise provided herein or as required by law and shall become liable for any resulting expenses incurred by the Carrier.  (d) Prohibited Items. The Guest agrees not to bring on board the Vessel, under any circumstances, any firearms, knives or weapons of any kind, ammunition, explosives, incendiary devices, contraband, drones or other substances of a dangerous or illegal nature under any circumstances. Carrier reserves the right to confiscate, destroy and/or turn over to authorities these or any other items it deems in its sole discretion to be detrimental to the safety or comfort of any person or which are otherwise improperly in the possession of any Guest. Each Guest warrants that no such articles are contained in any receptacle or container carried or presented as Baggage.  No Guest is permitted to bring on board the Vessel live animals (other than qualified service dogs). Guest further understands and agrees that any alcoholic and other beverages purchased ashore shall not be brought on or consumed aboard the Vessel under any circumstances but shall be delivered to the Vessel's crew at the gangway to be retained by the Carrier until the Guest disembarks at the end of the Voyage. The Guest assumes all responsibility for complying with any applicable customs or import laws relating to any such purchase.

(e) Smoking. Any and all forms of smoking, including but not limited to, cigarettes, cigars, pipes, vaporizers, and electronic cigarettes are strictly prohibited on board the Vessel except in specific designated exterior deck areas and designated casino/night club spaces. Guest agrees to refrain from smoking in non-designated areas and agrees that Carrier has the right to assess up to a $500 charge, per violation, to the Guest’s onboard account and to disembark the Guest for smoking in non-designated areas with no liability to issue a refund to the Guest. All staterooms and suite accommodations, including the outside balconies, are non-smoking. Guest further agrees that any violation of this Section would also cause Carrier to incur damages, including but not limited to, loss of goodwill, revenue, cleaning, maintenance, fines and/or other costs. Any evidence of smoking in a stateroom or balcony (smoke smell/residue, butts, ashes, upholstery/furniture burns, tampering of the smoke alarm) will constitute a violation of this Section. Fines will be assessed in the functional currency of the Vessel which might be different than the currency used to secure the booking. Such Guests will be solely responsible for all resulting financial penalties and expenses to return home, and no refund of their unused Cruise Fare will be provided. Guest further acknowledges and agrees that any violation of this Section shall, in the sole discretion of Carrier, constitute a material breach of this Contract. In the event of such breach, Guest forfeits all rights hereunder, including the right to remain on board. Carrier reserves the right to disembark Guest(s), at any port, as determined by Carrier. Carrier shall not be liable for any refund or other compensation or damages whatsoever to any Guest disembarked pursuant to this Section, including those Guests who disembark because another Guest is so disembarked. Such Guests may also be prohibited from cruising with the Carrier in the future. Guest acknowledges that smoking is only permitted in designated areas.

(f) Marijuana, Cannabis and Illegal Controlled Substances. Any marijuana possession or use is strictly prohibited on all the Vessel at all times, regardless of local, state, or other laws which might permit use or possession of marijuana. Marijuana and cannabis, including all marijuana and cannabis derivatives, and all illegal controlled substances are strictly prohibited and may not be brought on board the Vessel. Marijuana and cannabis, including all marijuana and cannabis derivatives, are strictly prohibited from Carrier’s vessels, even if they are legal in some states or jurisdictions. Carrier abides by U.S. Federal Law which prohibits the possession or use of marijuana on its vessels for any reason. Any Guest who brings marijuana or any illegal controlled substances on board, in violation of Carrier’s policy or U.S. or international law, including any law of a port or the flag state, will be reported to local and/or Federal authorities and U.S. Customs & Border Protection for possible detainment and/or enforcement action. Carrier may deny boarding or disembark any Guest who brings or attempts to bring marijuana or any illegal substance on board with no refund to Guest and at Guest’s own expense for repatriation and travel. Guest hereby expressly agrees that Carrier has, at all times with or without notice, the right to search Guest’s cabin and baggage and/or personal effects for any prohibited items including but not limited to drugs, weapons, and other contraband, at any location, to ensure compliance with these and other restrictions. Guests and their luggage will be routinely and randomly screened by security personnel and screening tools and equipment, including narcotics and contraband sniffing dogs during embarkation, at ports of call and on board. Any Guest who refuses any such search or screening, or any Guest traveling with such items and/or attempting to board the Vessel with any such items, may be denied boarding or reboarding and/or disembarked and no refund of the Cruise Fare will be issued. Guest will be solely responsible for any and all damage and/or loss caused by his or her violation of this Section. Guest agrees that Carrier has the right to assess up to a $500 charge, per violation of this Section, and to disembark the Guest for violation of this Section with no refund to the Guest.

(g) Stateroom Assignments Not Guaranteed. Specific stateroom assignments are not guaranteed. The Carrier reserves the right to move Guest to a comparable stateroom for any reason, including but not limited to, instances in which a stateroom is booked with fewer than the maximum number of Guests the stateroom can accommodate; or when a partial Guest cancellation occurs, and the remaining number of Guests do not match the maximum number of Guests the stateroom can accommodate; or when a non-disabled Guest is booked in an accessible cabin. Any such change in stateroom shall not result in a partial or full refund to Guest. (h) Guest Must Meet Border Control Requirements. The Guest certifies to the Carrier that Guest is qualified to enter the country or countries of his/her destination and is qualified to enter the country or countries at which Guest may wish to disembark. The Guest assumes all responsibility for obtaining all travel and health documents required by any governmental authority, and if he/she fails to do so and such failure may delay the Vessel or may be deemed a violation of any law, rule order or direction of any governmental authority, the Carrier shall have no further obligation to transport or to furnish transportation to the Guest. The Guest will not be allowed to board the Vessel or be entitled to a refund if the Guest does not have proper documentation. The Guest will be subject to any fine or other costs incurred by Carrier that results from improper documentation or noncompliance with applicable regulations, which amount may be charged to Guest’s stateroom and/or credit card. (i) Departure Time Requirements and Policies. The Guest acknowledges that it is Carrier’s policy that all guests must be onboard the Vessel one (1) hour prior to the departure time noted on their Cruise documents for the port of embarkation as well as one (1) hour before departure at all ports of call and agrees that it is the Guest’s responsibility not to miss such final boarding time. Any Guest who fails to board the Vessel one (1) hour prior to departure is at risk of being left at the port of embarkation or port of call. In such event, Carrier shall have the right without notice to depart without the Guest, and the Guest shall be fully responsible to pay for or indemnify the Carrier from all expenses incurred to rejoin the Vessel at the next port or for his/her own return passage, including, but not limited to, government fees or fines, visa fees, subsistence, lodging, airfare, launch fare, car hire or agency fees. In such event, the Guest shall not be entitled to a refund and shall be deemed to have breached this Contract. Further, in such event, the entire Cruise Fare shall be deemed fully earned by Carrier and no portion thereof shall be recoverable by the Guest.  (j) Requirements for Travelling with Minors. When accompanying a minor on the Vessel, the adult Guest agrees to be the agent of such minor(s) for all purposes, to accept and maintain full responsibility for supervising, monitoring and ensuring the safety and health of such minor(s) and to bear full responsibility for the actions of such minor(s) travelling with the Guest. The Guest further ensures such minor(s) abide by the provisions of this Contract, all shipboard rules and regulations, and all applicable laws. The adult Guest further agrees that the Carrier is not liable for injury to minor(s) in the adult Guest’s charge arising from the willful or negligent acts or omissions of other guests or persons who are otherwise not acting on behalf of the Carrier. The adult Guest also agrees that under no circumstances will a minor be left aboard the Vessel, while the adult Guest who is responsible for the minor leaves the Vessel for any reason, and in such circumstance the adult Guest agrees to indemnify and hold Carrier harmless for any and all loss, injury, or death of the minor or any other person involving the minor whatsoever. The adult Guest must accompany all minors on any independently operated shore excursion purchased through Carrier. Proof of age and/or proof of marriage are required to be presented at any time. (k) Guest Liability to Carrier and Indemnification. The Guest shall be liable to and shall reimburse Carrier for all damages or loss of or to the Vessel and its furnishings and any equipment or property of the Carrier or any other Guest caused directly or indirectly, in whole or in part, by any act or omission of the Guest or those for whom the Guest is responsible, whether willful or negligent, including but not limited to, theft or any other criminal act. The Guest shall further indemnify the Carrier and each and all of their agents or servants against all liability whatsoever arising from any personal injury, death or damage or loss whatsoever caused directly or indirectly, in whole or in part, by any willful or negligent act or omission on the part of the Guest or those for whom the Guest is responsible. The Guest shall furthermore be liable to and shall indemnify the Carrier and/or the Vessel for any fines or penalties imposed on the Vessel by the authorities for this failure to observe or comply with local requirements concerning immigration, repatriation, customs and excise taxes or any other government regulations whatsoever.

(l) Offensive Conduct Prohibited. Guest agrees not to engage in any lewd, lascivious, indecent, obscene, offensive, or outrageous behavior while on board the Vessel and specifically agrees that violation of this Section may result in confinement or disembarkation from the Vessel with no refund to the Guest and at Guest’s own expense for repatriation and travel. Furthermore, all Guests should ensure their clothing and accessories are respectful to fellow Guests. Specifically, items worn during the Cruise should not contain any message that may be considered offensive or contain nudity, profanity, sexual innuendo/suggestions. In addition, clothing/accessories should not promote negative ethnic or racial commentary, or hatred or violence in any form. Violation of this Section may result in Guest’s disembarkation with no refund of any unused Cruise Fare.

(m) Guest Safety and Conduct Policy. Consistent with our commitment to safety and policy against illegal conduct or disruptive behavior, any illegal activity or disruptive behavior will not be tolerated. Guest agrees to follow Carrier’s Guest Safety and Conduct Policy at all times. Any Guest whose conduct affects the comfort, enjoyment, safety, or well-being of other Guests or crew will be detained onboard and/or disembarked at their own expense and will be prohibited from sailing with Carrier in the future. Any violation of our “zero tolerance” policy or Guest Safety and Conduct Policy is a breach of this Contract, for which Guest agrees to pay Carrier liquidated damages of $500, to be charged to the Guest’s onboard account without further notice or consent, representing the reputational and goodwill damages and injury to Carrier for Guest’s violations. In addition, Guest or Guest’s estate agrees to defend and indemnify Carrier and the Vessel, their servants and agents against liability which Carrier or the Vessel or such servants or agents may incur towards any person, company, or government for any damage to property, personal injury, or death caused directly or indirectly, in whole or in part, by any illegal activity or disruptive behavior of Guest and those minors traveling with Guest.

(n) Curfew for Minors Unaccompanied by Adult in Travelling Party. Carrier may impose a curfew for minors by requiring Guests under 18 years of age to be clear of all public areas by 1:00 a.m. Vessel’s time unless they are accompanied by an adult in their traveling party, 21 years of age or older.

7.  BAGGAGE, PROPERTY & LIMITATIONS OF LIABILITY 

(a) Baggage Limits and Right to Search. Each Guest will be allowed two (2) pieces of Baggage free of charge. Any excess will be charged at the current rate for Baggage, payable before embarkation, subject to the right of the Carrier to limit the amount of such excess that may be carried. No tools of trade, household goods, jewelry, cash, precious or rare metals or stones, documents, negotiable instruments, valuables of any description or such articles specified in 46 U.S. Code Section 30503 shall be carried except under and subject to the terms of a special written contract entered into with the Carrier before embarkation upon application of the Guest. The Guest hereby warrants that no such articles are contained in any receptacle or container presented by him as a baggage hereunder, and if such articles are shipped by Guest as Baggage in breach of this warranty, no liability shall attach to the Carrier on account thereof as Carrier, bailee or in any other capacity. Carrier reserves the right to inspect all Baggage for the safety and security of the Vessel and deny any such Baggage it deems unreasonable or unsafe. The Vessel’s officers have the right to enter and search Guest’s stateroom and Baggage for any hazardous, controlled or prohibited substances or contraband. (b) Baggage Not to Contain Contraband; Indemnification. Guest further warrants that he or she has not carried onto the Vessel any goods or articles for purposes of trade or commerce, nor contraband, nor goods or articles which otherwise may violate the customs laws of the country from which the Vessel embarks or of any other port State visited by the Vessel during the course of the Voyage, and the GUEST AGREES TO INDEMNIFY THE CARRIER FOR ANY FINES, DUTIES, TAXES, OR OTHER PENALTIES THAT MAY BE INCURRED AS A RESULT OF ANY ITEM BROUGHT ONBOARD BY THE GUEST.  (c) No Liability for Personal and/or Perishable Items. Carrier shall not be liable for any loss or theft of or damage to or disposition of cash, securities, negotiable instruments, jewelry, gold, silver or similar valuables or precious stones, works of art, perishable items, electronics, computers (whether handheld, laptop or other), DVD/Blu-ray players or digital or flash drive computer equipment, disks, memory cards or other electronic storage, handheld or similar devices, cellular telephones, cameras, video or audio tapes, CDs, binoculars, recreational and/or sporting equipment, dentures, dental hardware, cosmetics, electric hair appliances, liquids, luggage locks, eyewear (including eyeglasses, sunglasses and contact lenses), clothing, hearing aids, medications, medical equipment, wheelchairs, scooters, liquor or other alcoholic beverages, cigarettes, tobacco products or business or other documents under any circumstances, whether carried within Guest’s Baggage or otherwise. (d) Limitation of Liability Concerning the Value of Baggage. You agree that Carrier’s liability for loss or damage to Baggage is $300.00 per bag up to a maximum of two (2) bags per Guest and any liability of the Carrier for any cause whatsoever with respect to such Baggage shall not exceed that sum. (e) No Liability for Valuables. Please lock all luggage when not in your immediate possession. CARRIER SHALL NOT BE LIABLE FOR LOSS OF OR DAMAGE TO, JEWELRY, CASH, NEGOTIABLE INSTRUMENTS, SECURITIES, GOLD, SILVER, OR OTHER SIMILAR VALUABLES, PRECIOUS OR RARE METALS OR STONES, VALUABLES OR OBJECTS OF A RARE OR PRECIOUS NATURE, LIQUOR PARCELS, PHOTOGRAPHIC/ELECTRONIC EQUIPMENT, INCLUDING PHONES AND COMPUTERS, LIFESAVING MEDICATIONS/PRESCRIPTIONS, MEDICAL EQUIPMENT, COSMETIC BAGS/SMALL CARRY-ON LUGGAGE OR OTHER SIMILAR VALUABLE ITEMS CONTAINED IN THE GUEST’S BAGGAGE. Please do not place the above-mentioned items within your luggage. Carrier recommends that if these items are carried with the Guest when boarding or disembarking the Vessel, they should be carried with the Guest at all times.  (f) Reporting Property Loss; Limitation of Liability. NO SUIT SHALL BE MAINTAINABLE AGAINST THE CARRIER UPON ANY CLAIM IN CONNECTION WITH THIS CONTRACT RELATING TO BAGGAGE OR ANY PROPERTY UNLESS LOSS OR DAMAGE TO BAGGAGE OR PROPERTY WHILE BOARDING OR DISEMBARKING IS REPORTED TO THE CARRIER'S PERSONNEL PRIOR TO LEAVING THE U.S. CUSTOMS AREA. GUEST MUST FILE AN IRREGULARITY REPORT PRIOR TO LEAVING THESE AREAS. CARRIER WILL NOT BE RESPONSIBLE FOR ANY DAMAGE OR LOSS WHICH IS NOT DULY REPORTED AS STATED ABOVE. IN NO EVENT SHALL ANY SUIT FOR ANY CAUSE AGAINST THE CARRIER CONCERNING BAGGAGE OR PROPERTY BE MAINTAINABLE UNLESS SUIT  IS COMMENCED WITHIN SIX (6) MONTHS AFTER TERMINATION OF THE VOYAGE. (g) Carrier’s Right to Transfer Guest and Baggage. Guest consents and agrees that the Carrier has an absolute right to transfer Guest and/or his/her baggage to other carriers, whether by water, motor vehicle, rail or air, to or toward the ultimate destination for any reason whatsoever without liability to Carrier except that, in the event such substituted passage is for the convenience of the Carrier, it shall be at the Carrier’s cost. Otherwise, it shall be at the cost of the Guest. (h) Transporting and/or Transferring Guest and/or Guest’s Baggage. In making any arrangements for the care or transportation of any Guest or his/her baggage by any connecting or other carrier, railway, vessel, craft, transportation company, tramway, carriage, automobile, aircraft or otherwise than by Carrier's vessels or such tenders as are supplied at the sole expense of Carrier to embark or disembark guests in and from the same, or in making any arrangements for shore accommodations, amusement or entertainment for any Guest or for any other service or facility whatsoever for any Guest otherwise than aboard the Vessel or such tenders aforesaid, it is understood and agreed that Carrier is acting in the capacity of agent for the party or parties actually providing such care, transportation, accommodation, amusement, entertainment, service or facility aforesaid, and that the same are provided subject to the terms appearing in the tickets, vouchers, or notices for the time being in force of such party or parties or otherwise imposed by such party or parties. It is further understood and agreed that Carrier is not to be held liable for the act, neglect, default or omission of any party whomsoever concerning any events, matters or things whatsoever or whosesoever, elsewhere than aboard the Carrier's Vessels or such tenders as are supplied at the sole expense of Carrier for the purpose of embarking or disembarking guests in or from the Vessel. (i) No Liability for Property Loss. Unless negligent, Carrier is not responsible nor liable for any loss or damage to Guest's property on the Vessel. Liability for loss of or damage to Guest’s property in connection with any air or ground transportation shall be the sole responsibility of the provider of the service and in accordance with applicable limitations.

8.  LIMITATIONS AND DISCLAIMERS OF LIABILITY

(a) No Warranties.  THE CARRIER AND GUEST HEREBY AGREE THERE IS NO WARRANTY, WHETHER EXPRESS OR IMPLIED, AS TO THE FITNESS, SEAWORTHINESS, OR CONDITION OF THE VESSEL OR ANY PERSON ONBOARD, OR ANY FOOD, DRINK, MEDICINE, OR PROVISIONS SUPPLIED ONBOARD THE VESSEL. THE GUEST ACKNOWLEDGES THAT THE CARRIER IS NOT AN INSURER OF HIS OR HER SAFETY DURING THE COURSE OF THE VOYAGE, AND THE GUEST AGREES THAT THE CARRIER SHALL NOT BE LIABLE IN ANY CIRCUMSTANCES FOR ANY INCIDENT OR INJURY ARISING FROM EVENTS OCCURRING OUTSIDE OF THE GUEST AREAS OF THE VESSEL OR OUTSIDE OF THE VESSEL ITSELF, OUTBREAKS OF COMMUNICABLE DISEASE, INCLUDING BUT NOT LIMITED TO THOSE EVENTS OCCURRING ASHORE (INCLUDING SHORE EXCURSIONS), ON TENDERS NOT OWNED OR OPERATED BY THE CARRIER, ON OR RESULTING FROM EQUIPMENT NOT A PART OF THE VESSEL, OR UPON DOCKS AND/OR PIERS, OR INVOLVING PERSONS EMPLOYED ONBOARD THE VESSEL ACTING OUTSIDE THE COURSE AND SCOPE OF EMPLOYMENT. (b) No Damages for Emotional or Psychological Injuries. CARRIER DISCLAIMS ALL LIABILITY TO THE GUEST FOR DAMAGES FOR EMOTIONAL DISTRESS, MENTAL SUFFERING OR PSYCHOLOGICAL INJURIES OF ANY KIND NOT RESULTING FROM A PHYSICAL INJURY TO THAT GUEST, NOR FROM THAT GUEST HAVING BEEN AT RISK OF ACTUAL PHYSICAL INJURY, NOR INTENTIONALLY INFLICTED BY THE CARRIER. (c) Statutory Limitations of Liability. CARRIER AND THE VESSEL SHALL HAVE THE BENEFIT OF ANY STATUTORY LIMITATION OF LIABILITY OR EXONERATION OF LIABILITY AVAILABLE IN THE APPLICABLE FORUM, OR UNDER ANY APPLICABLE NATIONAL OR INTERNATIONAL LAW, INCLUDING, BUT NOT LIMITED TO, 46 U.S.C. §§ 30501 THROUGH 30509 AND 30511. (d) No Damages Relating to Guest’s Use of Sports, Fitness and/or Sauna Equipment. CARRIER SHALL NOT BE LIABLE FOR ANY INJURIES OR DAMAGES WHICH OCCUR WHILE PARTICIPATING IN ANY ATHLETIC OR RECREATIONAL ACTIVITIES ABOARD THE VESSEL OR ONSHORE AT ANY PORT OF CALL, INCLUDING, BUT NOT LIMITED TO, GUEST PARTICIPATION IN OR GUEST USAGE OF ANY GYMNASIUM, JOGGING, SWIMMING, DIVING, HEALTH CLUB AND SAUNA FACILITIES. BY USING SAID FACILITIES, THE GUEST AGREES TO ASSUME ALL RISKS, OF WHICH THE GUEST ACKNOWLEDGES THEY HAVE BEEN WARNED OF HEREIN, ARISING THEREFROM AND DOES HEREBY FULLY RELEASE AND DISCHARGE THE CARRIER FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES, CAUSES OF ACTION, PRESENT OR FUTURE, WHETHER THE SAME BE KNOWN, ANTICIPATED OR UNANTICIPATED, RESULTING FROM OR ARISING OUT OF THE GUEST’S USE OR INTENDED USE OF SAID FACILITIES AND/OR ACTIVITIES. (e) Statutory Limitation of Liability for COVID-19 Illness and/or Injury. CARRIER ASSERTS AND HEREBY PLACES GUEST ON NOTICE OF ITS INTENT TO USE THE IMMUNITY FOR BUSINESS ENTITIES AGAINST LIABILITY FOR ANY COVID-19-RELATED CLAIM AS PROVIDED FOR IN FLORIDA STATUTES §§ 768.38 AND 768.381. (f) Limitation of Liability Concerning Guest Travelling with Minor. IF GUEST IS TRAVELING WITH HIS/HER NATURAL BORN OR ADOPTED MINOR CHILDREN, THE GUEST HEREBY AGREES AND STIPULATED TO THE APPOINTMENT, UPON BOARDING OF HIM/HERSELF AS THE LEGAL REPRESENTATIVE OF SUCH MINOR CHILDREN WITHIN THE MEANING OF 46 U.S.C. § 30508(d) UPON BOARDING.     (g) Carrier’s Liability Limited by Applicable Law; No Warranties. Carrier's responsibility shall never exceed the usual amount of limitation of liability to which Carrier is entitled under the applicable law. No undertaking or warranty is given or shall be implied as to the seaworthiness, fitness, or condition of the Vessel or any food, drink, or medicine supplied onboard the Vessel. In no event shall Carrier be liable for any accident which occurs off the Vessel itself, including, but not limited to accidents occurring ashore, on tenders not owned by the Vessel or a part of the Vessel's equipment, or upon docks or piers. The exemption from liability herein contained shall extend to each of the employees, officers, agents, servants and all representatives of the Carrier.

9.  JURISDICTION, VENUE, GOVERNING LAW, WAIVER OF JURY TRIAL AND WAIVER OF CLASS ACTION RELIEF 

(a) Jurisdiction, Venue and Jury Trial Waiver. IT IS HEREBY AGREED THAT ANY AND ALL CLAIMS, DISPUTES OR CONTROVERSIES WHATSOEVER ARISING FROM, RELATED TO, OR IN CONNECTION WITH THIS CONTRACT OR THE GUEST'S VOYAGE, INCLUDING ANY ACTIVITIES ON OR OFF THE VESSEL OR TRANSPORTATION FURNISHED THEREWITH, WITH THE SOLE EXCEPTION OF CLAIMS SUBJECT TO BINDING ARBITRATION UNDER SECTION 10(C) BELOW, SHALL BE COMMENCED, FILED AND LITIGATED, IF AT ALL, BEFORE THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF FLORIDA IN ORANGE COUNTY, OR AS TO THOSE LAWSUITS TO WHICH THE FEDERAL COURTS OF THE UNITED STATES LACK SUBJECT MATTER JURISDICTION, BEFORE A COURT OF COMPETENT JURISDICTION IN ORANGE COUNTY, FLORIDA, U.S.A. TO THE EXCLUSION OF THE COURTS OF ANY OTHER COUNTRY, CITY, OR COUNTY WHERE SUIT MIGHT OTHERWISE BE BROUGHT. GUEST HEREBY CONSENTS TO SUCH EXCLUSIVE JURISDICTION AND WAIVES ANY JURISDICTIONAL, VENUE OR OTHER OBJECTION THAT MAY BE AVAILABLE. IN THE EVENT THAT A MATTER IS BROUGHT IN THE FEDERAL COURTS OF THE UNITED STATES AND NO DIVERSITY JURISDICTION EXISTS, THEN THE MATTER MUST PROCEED UNDER THE COURT’S ADMIRALTY JURISDICTION AND GUEST MAY NOT BE ALLOWED A TRIAL BY JURY. IF A MATTER PROCEEDS UNDER THE COURT’S ADMIRALTY JURISDICTION, THEN CARRIER CONSENTS TO A TRIAL BY JURY PURSUANT TO FEDERAL RULE OF CIVIL PROCEDURE 39(C). GUEST ACKNOWLEDGES AND UNDERSTANDS THAT A FEDERAL COURT PRESIDING OVER THE MATTER UNDER ADMIRALTY JURISDICTION MAY NOT GRANT A JURY TRIAL DESPITE CARRIER AND GUEST’S REQUEST FOR A JURY TRIAL, AND IN SUCH EVENT, GUEST KNOWINGLY AND VOLUNTARILY WAIVES A JURY TRIAL. GUEST HEREBY CONSENTS TO SUCH EXCLUSIVE JURISDICTION AND WAIVES ANY JURISDICTIONAL, VENUE OR OTHER OBJECTION THAT MAY BE AVAILABLE. (b) Jurisdiction and Venue for Non-Injury Claims under $8,000. Any and all disputes, claims, or controversies whatsoever, other than for personal injury, illness or death of a Guest, whether brought in personam or in rem or based on contract, tort, statutory, constitutional or other legal rights, including but not limited to alleged violation of civil rights, discrimination, consumer or privacy laws, or for any losses, damages or expenses, relating to or in any way arising out of, relating to, or connected with this Contract, the booking of the cruise, shore excursions, or Guest’s Cruise, no matter how described, pleaded or styled, between the Guest and Carrier, in which Guest or any other claimant asserts damages for less than $8,000 (excluding attorney fees, costs, and interest, which are not included to determine the amount at issue) must be litigated, if at all, before a small claims court located in Orange County, Florida, to the exclusion of the courts of any other county, state or country. Guest hereby consents to such exclusive jurisdiction and waives any jurisdictional, venue or other objection that may be otherwise available. (c) Governing Law. EXCEPT AS OTHERWISE SPECIFIED HEREIN, ANY AND ALL DISPUTES WHATSOEVER ARISING OUT OF, RELATING TO, OR IN CONNECTION WITH THIS CONTRACT OR THE GUEST’S CRUISE, AS WELL AS THE INTERPRETATION, APPLICABILITY, AND ENFORCEMENT OF THIS CONTRACT SHALL BE GOVERNED EXCLUSIVELY BY THE GENERAL MARITIME LAW OF THE UNITED STATES, WHICH SHALL INCLUDE THE DEATH ON THE HIGH SEAS ACT (46 USCS § 30302) WITHOUT REGARD TO CHOICE OF LAW RULES, WHICH REPLACES, SUPERSEDES AND PREEMPTS ANY PROVISION OF LAW OF ANY STATE OR NATION TO THE CONTRARY. (d) Class Action Waiver. THIS CONTRACT PROVIDES FOR THE EXCLUSIVE RESOLUTION OF DISPUTES THROUGH INDIVIDUAL LEGAL ACTION AND SUPERSEDES ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. THIS CLASS ACTION RELIEF WAIVER PRECLUDES GUEST FROM PARTICIPATING IN OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION REGARDING ANY CLAIM BROUGHT UNDER THIS CONTRACT OR IN CONNECTION WITH GUEST’S CRUISE. EVEN IF APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST CARRIER WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS ACTION. GUEST EXPRESSLY AGREES TO WAIVE AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. IF GUEST’S CLAIM IS SUBJECT TO ARBITRATION UNDER CLAUSE 10(c) BELOW, THE GUEST FURTHER AGREES AND ACKNOWLEDGES THAT THE CLASS ACTION WAIVER IS MATERIAL AND ESSENTIAL TO THE ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON-SEVERABLE FROM THE AGREEMENT TO ARBITRATE CLAIMS. THE VALIDITY AND EFFECT OF THIS CLASS ACTION RELIEF WAIVER MAY BE DETERMINED ONLY BY A JUDGE OR COURT OF LAW AND NOT BY AN ARBITRATOR. GUEST AGREES THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH IN CLAUSE 10(c) BELOW, AND IF FOR ANY REASON THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND ONLY THEN SUCH CLAIM SHALL NOT BE SUBJECT TO ARBITRATION. GUEST AGREES THAT CARRIER CAN RECEIVE IMMEDIATE JUDICIAL ASSISTANCE TO ENFORCE THIS CLASS ACTION WAIVER.

10.  NOTICE OF CLAIMS, TIME LIMITATIONS OF ACTIONS, COMMENCEMENT OF SUIT, AND ARBITRATION 

(a)  Notice of Claims and Time Limits for Commencement of Suit for Injury or Death. GUEST AGREES THAT NO SUIT, WHETHER BROUGHT IN REM OR IN PERSONAM, SHALL BE MAINTAINED AGAINST CARRIER FOR EMOTIONAL OR PHYSICAL INJURY, ILLNESS OR DEATH OF GUEST UNLESS WRITTEN NOTICE OF THE CLAIM, INCLUDING A COMPLETE FACTUAL ACCOUNT OF THE BASIS FOR SUCH CLAIM, IS DELIVERED TO CARRIER AT OPERATOR’S ADDRESS SET FORTH IN SECTION 26 BELOW WITHIN SIX (6) MONTHS FROM THE DATE OF SUCH INJURY, EVENT, ILLNESS OR DEATH GIVING RISE TO THE CLAIM. NO SUIT TO RECOVER ON ANY SUCH CLAIM SHALL BE MAINTAINABLE UNLESS FILED WITHIN ONE (1) YEAR AFTER THE DATE OF THE INJURY, EVENT, ILLNESS OR DEATH, AND SUIT IS COMMENCED (FILED) WITHIN ONE (1) YEAR FROM THE DATE OF SUCH INJURY, ILLNESS OR DEATH AND PROCESS SERVED WITHIN 120 DAYS AFTER FILING, NOTWITHSTANDING ANY PROVISION OF LAW OF ANY STATE OR COUNTRY TO THE CONTRARY. (b) Time Limits for All Other Legal Proceedings. CARRIER SHALL NOT BE LIABLE FOR ANY CLAIMS WHATSOEVER, OTHER THAN FOR PERSONAL INJURY, ILLNESS OR DEATH OF THE GUEST (AS DISCUSSED IN SECTION 10(A) ABOVE), UNLESS FULL PARTICULARS IN WRITING ARE GIVEN TO CARRIER AT THE ADDRESS PROVIDED IN SECTION 26 BELOW WITHIN THIRTY (30) DAYS AFTER GUEST’S CRUISE TERMINATES OR IN THE CASE THE VOYAGE IS ABANDONED, WITHIN THIRTY (30) DAYS THEREAFTER. LEGAL PROCEEDINGS TO RECOVER ON ANY CLAIM WHATSOEVER OTHER THAN FOR PERSONAL INJURY, ILLNESS, OR DEATH SHALL NOT BE MAINTAINABLE UNLESS COMMENCED (FILED) WITHIN SIX (6) MONTHS AFTER THE DATE GUEST’S CRUISE TERMINATES OR IN THE CASE THE VOYAGE IS ABANDONED, WITHIN SIX (6) MONTHS THEREAFTER, AND UNLESS SERVED UPON CARRIER WITHIN SIX (6) MONTHS AFTER COMMENCEMENT. GUEST EXPRESSLY WAIVES ALL OTHER POTENTIALLY APPLICABLE STATE OR FEDERAL LIMITATION PERIODS FOR CLAIMS WHICH INCLUDE, BUT ARE NOT LIMITED TO, ALLEGATIONS CONCERNING ANY AND ALL CIVIL RIGHTS, THE AMERICANS WITH DISABILITIES ACT (ADA), UNFAIR TRADE PRACTICES AND/OR ADVERTISING. (c)  Arbitration for Non-Injury Claims Exceeding $8,000 in Claimed Damages. ANY AND ALL DISPUTES, CLAIMS, OR CONTROVERSIES WHATSOEVER, OTHER THAN FOR PERSONAL INJURY, ILLNESS OR DEATH OF A GUEST, WHETHER BROUGHT IN PERSONAM OR IN REM OR BASED ON CONTRACT, TORT, STATUTORY, CONSTITUTIONAL OR OTHER LEGAL RIGHTS, INCLUDING BUT NOT LIMITED TO ALLEGED VIOLATION OF CIVIL RIGHTS, DISCRIMINATION, CONSUMER OR PRIVACY LAWS, OR FOR ANY LOSSES, DAMAGES OR EXPENSES, RELATING TO OR IN ANY WAY ARISING OUT OF OR CONNECTED WITH THIS CONTRACT, THE BOOKING OF THE CRUISE, INCLUDING BUT NOT LIMITED TO SHORE EXCURSIONS, OR GUEST’S CRUISE, NO MATTER HOW DESCRIBED, PLEADED OR STYLED, BETWEEN THE GUEST AND CARRIER, IN WHICH GUEST OR ANY OTHER CLAIMANT ASSERTS DAMAGES FOR MORE THAN $8,000.00 (EXCLUDING ATTORNEY FEES, COSTS, AND INTEREST, WHICH ARE NOT INCLUDED TO DETERMINE THE AMOUNT AT ISSUE) SHALL BE REFERRED TO AND RESOLVED EXCLUSIVELY BY BINDING ARBITRATION PURSUANT TO THE UNITED NATIONS CONVENTION ON THE RECOGNITION AND ENFORCEMENT OF FOREIGN ARBITRAL AWARDS (NEW YORK 1958), 21 U.S.T. 2517, 330 U.N.T.S. 3, 1970 U.S.T. LEXIS 115, 9 U.S.C. §§ 202-208 (“THE CONVENTION”) AND THE FEDERAL ARBITRATION ACT, 9 U.S.C. §§ 1, ET SEQ., (“FAA”) SOLELY IN ORANGE COUNTY, FLORIDA TO THE EXCLUSION OF ANY OTHER FORUM. GUEST HEREBY CONSENTS TO SUCH EXCLUSIVE JURISDICTION AND WAIVES ANY JURISDICTIONAL, VENUE OR OTHER OBJECTION THAT MAY BE AVAILABLE TO ANY SUCH ARBITRATION PROCEEDING IN ORANGE COUNTY, FLORIDA. THE ARBITRATION SHALL BE ADMINISTERED BY NATIONAL ARBITRATION AND MEDIATION (“NAM”) UNDER ITS COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES AND THE FEE SCHEDULE IN EFFECT AT THE TIME OF INITIATING THE PROCEEDING WITH NAM, WHICH ARE DEEMED TO BE INCORPORATED HEREIN BY REFERENCE. EACH PARTY SHALL BEAR THEIR OWN COSTS AND FEES ASSOCIATED WITH ANY SUCH FILING. IF YOU HAVE A QUESTION ABOUT THE ARBITRATION PROCESS OR TO OBTAIN A CURRENT COPY OF THE COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES AND/OR FEE SCHEDULE, YOU CAN CONTACT NAM AT: NATIONAL ARBITRATION AND MEDIATION, ATTENTION CLAIMS DEPARTMENT, 990 STEWART STREET, FIRST FLOOR, GARDEN CITY, NY 11530, TELEPHONE NUMBER (800) 358-2550. NEITHER PARTY WILL HAVE THE RIGHT TO A JURY TRIAL NOR TO ENGAGE IN PRE-ARBITRATION DISCOVERY EXCEPT AS PROVIDED IN THE APPLICABLE ARBITRATION RULES AND HEREIN, OR OTHERWISE TO LITIGATE THE CLAIM IN ANY COURT. THE ARBITRATOR'S DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT GUEST OR CARRIER WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. AN AWARD RENDERED BY AN ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION UNDER THE CONVENTION OR FAA. GUEST AND CARRIER FURTHER AGREE TO PERMIT THE TAKING OF A DEPOSITION UNDER OATH OF THE GUEST ASSERTING THE CLAIM, OR FOR WHOSE BENEFIT THE CLAIM IS ASSERTED, IN ANY SUCH ARBITRATION. THE ARBITRATOR AND NOT ANY FEDERAL, STATE OR LOCAL COURT OR AGENCY, SHALL HAVE EXCLUSIVE AUTHORITY TO RESOLVE ANY DISPUTE RELATING TO THE INTERPRETATION, APPLICABILITY, ENFORCEABILITY OR FORMATION OF THIS CONTRACT INCLUDING, BUT NOT LIMITED TO ANY CLAIM THAT ALL OR ANY PART OF THIS CONTRACT IS VOID OR VOIDABLE. IN THE EVENT THIS PROVISION IS DEEMED UNENFORCEABLE BY AN ARBITRATOR OR COURT OF COMPETENT JURISDICTION FOR ANY REASON, THEN AND ONLY THEN THE PROVISIONS OF SECTION 9(A) ABOVE GOVERNING VENUE AND JURISDICTION SHALL EXCLUSIVELY APPLY TO ANY LAWSUIT INVOLVING CLAIMS DESCRIBED IN THIS SECTION. (d) In Rem Proceeding. IN THE EVENT OF AN IN REM PROCEEDING AGAINST THE VESSEL, GUEST HEREBY IRREVOCABLY AGREES THAT THE POSTING OF A LETTER OF UNDERTAKING FROM ANY OF CARRIER'S INSURERS SHALL CONSTITUTE AN ADEQUATE AND APPROPRIATE FORM OF SECURITY FOR THE IMMEDIATE RELEASE OF THE VESSEL IN LIEU OF ARREST.

11.  INDEPENDENT CONTRACTORS

(a) Off-Vessel Activities and Transport. Guest recognizes and agrees that, if and when Carrier makes arrangements for Guest for air transportation, hotel accommodations, ground transfers, shore excursions, medical care and/or for other transportation, activities, services, facilities or amusements occurring off of the vessel, the Carrier does so solely for the convenience of the Guest, the Carrier does not act on behalf of or supervise the parties or persons who own, furnish, or operate such conveyances, services or facilities, and the same are provided by independent contractors who work directly for the Guest and Guest is subject to such terms, if any, appearing in the tickets, vouchers or notices of such party or parties. The Guest therefore agrees that the Carrier assumes no responsibility for, nor guarantees the performance of, any such person, party, contractor, service or facility, and that the Carrier shall not be liable for losses or injuries arising from the acts or omissions of such person, party, contractor, service or facility. Even if the Carrier shall be entitled to charge a fee and earn a profit for arranging such services, all such persons or entities shall be deemed to be independent contractors and not acting as agents or representatives of the Carrier. (b) Independent Contractors on the Vessel. The Guest recognizes that the persons providing personal services offered on the Vessel, including but not limited to, hairdressers, manicurists, personal trainers, and/or massage therapists are independent contractors who work directly for the Guest, and that the Carrier shall not be held liable for any loss or injury arising from the performance of such services. (c) Payment for Optional Services. Such parties or persons described in Sections 11(a) and 11(b), above, shall be entitled to charge for any service performed for or on behalf of the Guest and the cost of such service shall be the sole responsibility of the Guest. (d) Carrier’s Acceptance of Fee for Independent Contractor Services. Notwithstanding that the Carrier, at the Guest’s option, arranges for services, including but not limited to, air transportation, hotel accommodations, shore excursions and other services with independent suppliers of such services, the Guest understands and agrees that the Carrier earns a fee on the sale of such optional services. (e) Indemnity for Services Provided by Independent Contractors. Guest acknowledges and agrees that in the event the Carrier is found liable to pay damages to Guest based on the negligence or other wrongful conduct of any person or entity other than the Carrier, or is found liable to any other person or entity based on Guest’s conduct, whether by way of joint and several liability or otherwise, the Guest will indemnify and hold Carrier harmless for any and all such conduct and/or damages. This agreement to indemnify and hold the Carrier harmless shall specifically include, without limitation, all medical services provided on or off the vessel, as well as all shore excursions, transportation or other facilities or activities provided or furnished by any person or entity other than Carrier.

12. MEDICAL SERVICES AND FACILITIES.  

(a) Medical Services. Guest recognizes and agrees that the Carrier is not in the business of providing medical services and/or operating medical facilities. If the Vessel provides a physician, or if the Vessel is required to request emergency or other medical care or evacuation for the Guest or on the Guest’s behalf (“Medical Services”), it is understood and agreed that the Carrier does so solely for the convenience of the Guest, that such Medical Services are provided by medical professionals who work directly for the Guest, and shall not be considered in any respect whatsoever, as the employee, servant or agent of the Carrier, and that the Carrier does not undertake to supervise, nor does it supervise or direct the actions of the person(s) providing such Medical Services. Guest thus agrees that the Carrier cannot guarantee the performance of such Medical Services, and that the Carrier shall not be liable for losses or injuries incurred or arising from said services. (b) Payment for Medical Services; Guest Indemnification of Carrier. Persons or entities providing Medical Services shall be entitled to charge for any service performed for or on behalf of the Guest, and the cost of such Medical Services shall be the sole responsibility of the Guest. The Guest hereby agrees to reimburse and indemnify the Carrier for any funds advanced on account of any such charges. 

13.  CARRIER’S RIGHT TO INCREASE FARES, INCREASE OR ESTABLISH CHARGES FOR GOODS AND SERVICES, CANCEL OR CHANGE VOYAGE, AND PERFORM CONSTRUCTION OR REPAIRS

(a) Right to Increase and/or Correct Fares. Subject to applicable laws, Carrier reserves the right to increase published fares without prior notice. However, fully paid or deposited Guests will be protected, except for fares listed, quoted, advertised or booked in error, fuel supplements, taxes, fees and port expenses, other surcharges and changes to deposit, payment and cancellation terms/conditions, which are subject to change without notice. In the event that a cruise fare listed, quoted or advertised through any website, Carrier’s sales person, Travel Agent or any other source is booked but is incorrect due to an electronic error, typographical error, human error or any other error causing the fare to be listed, quoted or advertised for an amount not intended by Carrier, Carrier reserves the right to correct the erroneous fare by requesting Guest to pay the correct Cruise Fare intended, or by canceling the Cruise in exchange for a full refund, but in no event shall Carrier be obligated to honor any such booking resulting from the error or otherwise be liable in such circumstances. (b) Promotional Fares. Carrier reserves the right to offer promotional cruise fares that require a minimum occupancy requirement per cabin. When the booked Cruise Fare is contingent on a minimum occupancy requirement per cabin, cancellation by one or more Guests in a cabin may cause an adjustment to the remaining Guests booked Cruise Fare based on the prevailing and available rate at the time of the cancellation (“Recalculated Fare”). Final payment in full of the Recalculated Fares for all remaining Guests in a cabin is due by 11:59:59 p.m. EST on the eve before the start of the cancellation penalty period. Failure to make timely final payment in full of the Recalculated Fares by all remaining Guests in a cabin will result in automatic cancellation of the reservation for the entire cabin. (c) Right to Cancel. Carrier has the right without previous notice to cancel this Contract at the port of embarkation or any time during the Voyage if the Vessel experiences a mechanical failure or for any other reason and shall thereupon return to Guest, if the Contract is completely canceled, his Cruise Fare, or, if the Contract is partially canceled, a proportionate part thereof. Under such circumstances, Carrier shall have no further liability for damages or compensation of any kind.  (d) Right to Change Duration of Cruise and Itinerary. Carrier may change the duration and/or itinerary of the Cruise at any time. The Vessel shall be entitled to leave and enter ports with or without pilots or tugs, to tow and assist other vessels in any circumstances, to return to or enter any port at the Master’s discretion and for any purpose, and to deviate in any direction or for any purpose from the direct or usual course, and to omit or change any or all port calls, arrival or departure times, with or without notice, for any reason whatsoever, including but not limited to health and safety, security, adverse weather, hurricanes, tornadoes, strikes, tides, hostilities, civil unrest, port closings, emergency debarkations of Guests or crew, late air, sea, car or motor coach departures or arrivals, mechanical breakdowns, declared pandemics, public health emergencies or outbreak of communicable disease, quarantines, national or regional emergencies, US or foreign governmental advisories or travel warnings, all such deviations being considered as forming part of and included in the proposed Voyage. Except as provided in Section 12(c) with respect to mechanical failures, Section 5(e) for COVID-19, as provided in Carrier’s change of itinerary policy in effect when the Guest or Guest’s agent accepts the terms of this Contract, or as required by federal regulations, Carrier shall have no liability for any compensation or other damages in such circumstances for any change in itinerary, ports of call, ports of embarkation and debarkation, and/or duration of the Cruise (including a longer than planned duration of the Cruise due to port closings) (Carrier’s change of itinerary policy can be found at Carrier's Website). (e) Right to Cancel or Terminate Cruise. Except as provided in Section 12(c) with respect to mechanical failures, Section 5(e) for COVID-19, or as required by federal regulations, if the performance of the proposed Voyage is hindered or prevented (or in the opinion of Carrier or the Master is likely to be hindered or prevented) by war, hostilities, blockage, ice, labor conflicts, adverse weather conditions, strikes on board or ashore, Rulers or People (including but not limited to orders by governmental agencies restricting travel due to declared pandemics, epidemics, public health emergencies or outbreak of communicable disease, quarantines, national or regional emergencies) seizure under legal process, breakdown of the Vessel, congestion, docking difficulties or any other cause whatsoever or if Carrier or the Master considers that for any reason whatsoever, proceeding to, attempting to enter, or entering or remaining at the port of Guest’s destination may expose the Vessel to risk or loss or damage or be likely to delay her, the Guest and his Baggage may be landed at the port of embarkation or at any port or place at which the Vessel may call, at which time the responsibility of Carrier shall cease and this Contract shall be deemed to have been fully performed, or if Guest has not embarked, Carrier may cancel the proposed Voyage without liability to refund passage money or Cruise Fares paid in advance. (f) Compliance with Government Orders. Carrier and the Master shall have liberty to comply with any orders, recommendations or directions whatsoever given by the Government or Department of any nation or by any person acting or purporting to act with the authority of such Government or Department or by any Committee or person having under the terms of the War Risks Insurance on the Vessel the right to give such orders, recommendations or directions, and if by reason of, and in compliance with any such orders, recommendations or directions anything is done or is not done the same shall not be deemed a deviation or a breach of this Contract. Disembarkation of any Guest or discharge of Baggage in accordance with such orders, recommendations or directions shall constitute due and proper fulfillment of the obligation of Carrier under this Contract.     (g) Right to Impose or Increase Charges and Eliminate Goods and Services. Guest agrees and acknowledges that Carrier may, at any time and without notice, impose charges for, increase charges for and/or eliminate goods and services, other than what is included in your Cruise Fare, without liability to Guest. These additional charges are exclusive of your Cruise Fare. The goods and services offered or available during the Cruise, may differ from goods and services previously offered or available on prior cruises and/or what was advertised on Carrier’s Website, commercials, in other printed media, and/or in prior verbal discussions. (h) Right to Perform Maintenance, Repairs and Vessel Upgrades. Carrier reserves the right to periodically perform routine maintenance and housekeeping procedures, repairs to the Vessel, including public areas and staterooms, and/or perform construction on the Vessel to alter, amend or remove any appurtenance, amenity or facility on the Vessel (“Maintenance and Construction”). Guest acknowledges that such Maintenance and Construction may occur during the Cruise in both public spaces and staterooms and agrees that Carrier shall not be liable to Guest for a refund of any portion of the Cruise Fare, full, partial or otherwise, nor shall Guest have any legal or equitable cause of action relating thereto.

14. SPECIAL NEEDS; FITNESS TO TRAVEL; GUESTS UNDER 18; MINORS; PREGNANCY 

(a) Nature of Voyage and Limitations of Onboard Medical Care. Guest admits a full understanding of the character of the Voyage and the Vessel and assumes all risks incident to travel and transportation and handling of Guests and cargo. While at sea or in port the availability of medical care may be limited or delayed. Guest acknowledges that all or part of their Voyage may be in areas where medical care and evacuation may not be available. Guest agrees to indemnify and reimburse Carrier in the event Carrier elects to advance the cost of emergency medical care, including medical care provided ashore as well as transportation and/or lodging in connection therewith. Guests who embark in violation of the Contract terms assume all associated risks and agree to indemnify and reimburse Carrier for all resulting losses, costs and expenses, including without limitation those related to the Vessel’s deviation from its scheduled route, and other expenses attributable to disembarkation of such Guests. Guests are further advised to refer to Sections 5 and 6 which specify their responsibilities and obligations in these situations. (b) Fitness to Travel. Guest warrants that Guest and Guest’s travelling party are physically and emotionally fit to travel at the time of embarkation, and further warrants that such Guests have no medical or emotional condition that would endanger any Guest or crewmembers or result in a deviation of the voyage. All Guests are strongly encouraged to contact their treating physician to discuss their health concerns, before travelling. Carrier reserves the right to terminate a Guest’s Cruise at any time, at the risk and expense of the Guest disembarked, when in the opinion of Carrier, Guest is considered to be a danger to himself or a disturbance or danger to others. (c) Special Needs. Any condition of Guest that may require an accommodation or special request or need of any kind should be reported to Carrier by Guest when a reservation is requested so that Carrier has sufficient time to determine whether the accommodation or special request or need can be met on the Vessel and, if so, to allow sufficient time to arrange Guest’s accommodation, special attention or need. Guest acknowledges that if Carrier is not notified of Guest’s accommodation in sufficient time to arrange for the accommodation, special attention or need, Guest may not be able to be accommodated. Guests with special needs are advised that certain international safety requirements, shipbuilding requirements, and/or applicable regulations may cause difficulty for persons with mobility-impairments or persons with severely impaired sight and/or hearing. Guests requiring the use of a wheelchair must provide their own as any wheelchairs available on the Vessel are for emergency use only. For the convenience and comfort of such Guest, you are strongly encouraged to bring a collapsible wheelchair. Guest acknowledges that standard cabins are not designed to be barrier free and wheelchair accessible. (d) Service Animals. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Any service animal must be under the control of its handler at all times. Guest will be responsible for obtaining all required documentation for service dogs to depart the Vessel in ports of call. These documents must be carried on the Vessel, and a copy left with Guest Relations Desk once onboard. Guest is solely responsible for obtaining all required permits and costs related to the permits. Guests should notify Carrier, no less than fourteen (14) days prior to the Cruise, of the Guest’s intention to bring a service dog and agrees to accept full responsibility for any expense, damage, losses, or injuries associated with or caused by such animal. (e) Pregnancy. The Guest agrees not to present herself for boarding under any circumstances if, by the time the Guest will conclude her travel with the Carrier, she will have entered the 24th week of pregnancy. Application for passage from an expectant mother must be accompanied by a medical certificate establishing her fitness for travel.  (f) Infants. The Guest further understands and agrees that infants sailing onboard the Vessel must be at least six (6) months of age at time of sailing. (g) Limited Medical Care. Guest acknowledges that medical care while on a vessel may be limited or delayed and that the Vessel may travel to destinations where medical care is unavailable. Guest further acknowledges that there may be circumstances beyond Carrier’s control which may prevent or delay a medical evacuation or disembarkation.  (h) Safety. Guest assumes responsibility for his/her own safety and Carrier cannot guarantee Guest’s safety at any time. The United States Department of State, Centers for Disease Control and Prevention and other governmental and tourist organizations regularly issue advisories and warnings to travelers and Carrier strongly recommends Guest obtain and consider such information when making travel decisions. Carrier assumes no responsibility for gathering such information. (i) Refusal of Passage, Quarantine and Confinement. Guest recognizes and agrees that the Carrier reserves the right, without incurring liability of any kind, to refuse or revoke passage to, disembark, or confine to a stateroom, any Guest who violates the terms of this Contract or, in the sole judgment of the Carrier or Vessel’s medical personnel, and based upon an individualized assessment is in such physical or mental condition to be unfit for travel, may require medical treatment and attention beyond which is available aboard the Vessel, or may be refused admission into a port of landing or into the country of destination, or may be suffering from a contagious disease, or for any other cause may endanger themselves or others, or become obnoxious to others. Any Guest who is refused passage or otherwise denied any advertised benefit or service under this Section shall not be entitled to receive any compensation whatsoever and shall become liable for any resulting expenses incurred by the Carrier.

15. VESSEL AND VOYAGE

(a) Acceptance of Risks. Guest admits and acknowledges that travel by ocean-going vessel occasionally presents risks and circumstances beyond the ability of the Carrier to reasonably control or mitigate. Guest admits a full understanding of the nature and character of the Vessel and assumes all risks of travel, transportation and handling of Guests and Baggage. Except as otherwise provided herein, Guest assumes the risk of and agrees that the Carrier shall not be liable for (a) injury, death, or delay of or to the Guest or (b) loss, damage or delay to the Guest’s Baggage, effects or property arising from, caused, or in the judgment of the Carrier rendered necessary or advisable by reason of any act of God or public enemies, arrest, restraints of governments or their departments or under color of law, piracy, war, revolution, extortion, hijacking, bombing, threatened or actual rebellion, insurrection, civil strife, fire, explosion, collision, stranding, grounding, perils of the sea, rivers, canals, locks or other waters, perils of navigation of any kind, lack of water or passageway in channels or canals, theft, accident to or from machinery, boilers or latent defects even though existing at embarkation or commencement of voyages, barratry, desertion or revolt of crew, seizure of vessel by legal process, strike, lockout or any labor disturbances whatsoever, whether or  not such strike, lockout or labor disturbances result from a dispute between the Carrier and its employees or between other  parties, whether or not of like or of similar character to the foregoing. Under any such circumstances the Voyage maybe altered, shortened, lengthened, or cancelled in whole or in part without any liability to the Carrier for a refund or otherwise. (b) Substitution or Refund. If the Vessel is prevented for any reason whatsoever, including fault of Carrier, from sailing on or about the scheduled or advertised day, Carrier shall have full liberty to substitute any other vessel whether owned, chartered or operated by it and to re-berth Guests thereon, or at Carrier's option to make refund of Cruise Fare paid or a pro-rated portion thereof, without any further liability for damages or losses of any kind whatsoever. (c) Change of Itinerary. Carrier shall have full liberty to proceed without pilots and tow and to assist vessels in all situations, to deviate from the direct or customary course in the interest of Guests or of the Vessel, or to save life or property; to put in at any unscheduled or unadvertised port; to omit or delay landing at any scheduled or advertised port; to put back to port of embarkation or to any port previously visited if Carrier shall deem prudent, all without incurring any liability to the Guest on account thereof.

16. GUEST’S TRAVEL AGENT

Guest agrees that any travel agent used by Guest in connection with the booking and/or purchase of the Cruise or issuance of this Contract is, for all purposes, solely Guest's agent and not Carrier’s agent. Carrier shall not be liable for any representation, insolvency, or other conduct by the Travel Agent, including but not limited to such agent’s failure to remit any portion of the Cruise Fare to the Carrier, or any refund to the Guest. Guest remains liable for the cost of the Ticket and Carrier is not responsible for the financial condition and integrity of any travel agent or other paying agent. Guest agrees that receipt of any refunds or notices by the Guest’s Travel Agent, including this Contract, shall constitute receipt by Guest. In the event that a travel agent shall fail to remit to Carrier any monies paid to the agent by Guest, Guest shall be and remain liable for the fare due to Carrier, regardless of whether liability is asserted before or after embarkation. Issuance and validity of the Ticket is conditional upon final payment being received by Carrier prior to sailing. Any refund made by Carrier to an agent on behalf of Guest shall be deemed payment to Guest, regardless of whether the monies are delivered by the agent to Guest. Receipt of this Ticket, any other documentation or notification pertaining to the Cruise by Guest’s Travel Agent shall constitute receipt by Guest.

17. CONTACT INFORMATION AND RELEASE

Guest agrees that contact information, including but not limited to any email address, telephone number, or mailing address provided to Carrier during the booking or pre-cruise process by, or on behalf of, Guest (“Contact Information”) may be used by Carrier as the Contact Information for the Guest, whether or not the Contact Information in fact includes Guest’s individual email address, telephone number, or mailing address. Guest consents to, and agrees, that Carrier may use the Contact Information to give any notice or information arising out of, relating to, or in connection with Guest’s reservation, booking, or Contract and that Carrier’s sending of any notice or information by use of the provided Contact Information shall constitute notice to Guest. Guest further consents to and agrees that Carrier may communicate with any person contacting Carrier from any provided Contact Information concerning Guest’s reservation, booking or Contract. GUEST HEREBY RELEASES AND FOREVER DISCHARGES CARRIER, AND CARRIER’S EMPLOYEES, OFFICERS, DIRECTORS, AGENTS AND CONTRACTORS, FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, DAMAGES, ACTIONS, CAUSES OF ACTIONS OR SUITS ARISING OUT OF, RELATED TO, OR IN CONNECTION WITH: (1) CARRIER’S USE OF THE CONTACT INFORMATION TO PROVIDE NOTICES OR INFORMATION TO GUEST, OR; (2) CARRIER’S COMMUNICATING WITH ANY PERSON CONTACTING CARRIER FROM THE CONTACT INFORMATION CONCERNING GUEST’S RESERVATION, BOOKING, OR CONTRACT.

18. USE OF GUEST'S LIKENESS

(a) Exclusive Right to Use Guest’s Likeness. Carrier has the exclusive right to include photographic, video and other visual portrayals of Guest in any pictorial medium of any nature whatsoever for the purpose of trade, advertising, sales, publicity or otherwise, without Guest’s consent and/or compensation to Guest, and all rights, title and interest therein (including all copyrights therein) shall be Carrier's sole property, free from any claims by Guest or any person deriving any rights or interest from Guest. Guest’s consent extends to minors and other persons in the care and charge of Guest.  (b) Limits on Commercial Use of Portrayals Taken Aboard the Vessel. Guest agrees that any recording (whether audio, video or otherwise) or photograph of Guest, other guests, crew or third parties aboard the Vessel or depicting the Vessel, its design, equipment or otherwise, shall not be used for any commercial purpose, in any media broadcast or for any other financial gain personal or otherwise, without the express written consent of the Carrier. The Carrier shall be entitled to take any legal and reasonable measures including but not limited to injunctive relief, to enforce this Section.

19. GUEST CANCELLATIONS AND REFUNDS

(a) Deposits. Deposits may be accepted for certain fare programs at the time of booking and all such deposits are subject to the terms of this Section 19. Additionally, change fees will apply to all bookings for which deposits have been accepted.

(b) No Shows, Denials of Boarding, Unused Tickets, Lost or Partially Used Tickets, Auto-Cancellations, Early Disembarkation, and Late Cancellations. Guests must arrive at the port of embarkation with all required travel documents per Section 4(a)-(b) above and at their designated boarding time.  Except as expressly provided by this Section, no refunds will be made in the event of “no shows,” denials of boarding, unused tickets, lost tickets, partially used tickets, auto-cancellations, early disembarkation or cancellations received late or after the first day of the Cruise for any reason, including pursuant to any provision of this Contract. Carrier shall have no obligation to issue a refund or compensation of any kind for any of the foregoing and shall have no liability arising out of, relating to, or in connection with same whatsoever except as set forth in Section 5(d)-(e) above or as provided in any of section of this Contract or applicable law.

(c) Reinstatement Fee for Cruise Cancelled by Guest, Re-Booking, No Shows, and Denials of Boarding. Except pursuant to Section 5(e) and (f) above, all Guests who wish to determine their eligibility for a one-time reinstatement of their Cruise must call Customer Service within 24-hours of the Guest’s cancellation, re-booking, no-show or denial of boarding at 888-646-2641, which will depend on eligibility, availability and the payment of a $150 fee per cabin plus taxes per stateroom (“Reinstatement Fee”). If eligible for reinstatement and Guest rebooks a stateroom at a higher fare, Guest agrees to pay the fare difference. No Reinstatement Fee applies if Carrier cancels a cruise for any reason, but Guests must pay the fare difference if the reinstatement is at a higher cruise fare. A reinstated sailing is not transferable and is subject to a 100% cancellation penalty if Guest does not sail or disembarks the Cruise early for any reason whatsoever.

(d) Administrative Fee for Sailing Date Changes. A $25 fee (regardless of the number of cabins) plus fare difference (if the rate for the modified Cruise is higher for the rescheduled date of the Cruise) will be applied to Guest’s Cruise Fare for all sailing date changes made 31-days or more prior to the first day of sailing.  Changing or rescheduling a sailing date within 30-days or less shall constitute a cancellation.

(e) Groups and Promotions. Group Guest policies may differ, and payment and cancellation charges may differ by promotion. Guest should refer to his/her Travel Agent, group booking agreement or promotion for specific terms and conditions. Cancellation charges for individual bookings will be assessed as set forth in this section of this Contract.

(f) Cancellation by Guest. Cancellation charges for reservations and bookings cancelled by the Guest will be assessed as set forth below. See also Cancellation Fees and Refunds on our website, which are subject to change. Guests whose embarkation is denied under Section 4(h) above (related to background checks and conduct) are also subject to the cancellation schedule below as are Guests who have made bookings as part of the same travelling party as a Guest who is denied embarkation under Section 4(h) above. Cruise reservations or bookings that are cancelled by the Guest prior to the first day of the Cruise are subject to a cancellation fee except as otherwise provided herein in Section 5(e) and (f) (relating to Guest illness due to a public health concerns) or as otherwise provided herein or by applicable by law. Cancellation charges are subject to change without notice. Guests who have made reservations for multiple occupancy cabins (for example for three, four, or five persons) are subject to the cancellation charges and schedule below for the entire cabin reservation, even if Guest does not cancel his or her individual reservation and even if the names of all persons to be in the same cabin as Guest are not provided at the time of booking. The amount of the cancellation fee shall be determined as set forth below and shall vary depending how far in advance of the sail date the Carrier receives notice of the cancellation. Guest agrees that any losses sustained by Carrier in the event of cancellation would be very difficult or impossible to quantify, and the cancellation fees are fair and reasonable as liquidated damages.

If a Cruise reservation or booking is cancelled, any applicable taxes and fees shall be refunded. Cancellation notices are effective when received by the Carrier. If Carrier received payment via credit card and a refund is owed, the refund will be made to that credit card. If Carrier received payment from the Guest’s travel agent and a refund is owed, the refund will be provided back to that travel agent. Carrier reserves the right to offer promotional Cruise Fares or other offers that may modify the cancellation policies set forth above. Refer to the terms and conditions of the promotion for cancellation fees and refunds.

(g) Fees For Adding or Substituting Guests. There is no fee when a new guest is added to an existing booking. Fees added to the Cruise Fare for substituting a guest on Guest’s booking  are as follows: (1) $50 per person for substituting a Guest more than 48 Hours prior to sailing, and (2) $100 per person for substituting a Guest less than 48 hours prior to sailing. Substitutions are allowed at the sole discretion of Carrier and substituting all Guests on a reservation constitutes a cancellation subject to Carrier’s cancellation policy.

(h) Cancellation Due to Non-Payment (Auto Cancellations). For bookings that are not paid in full in advance of the periods identified below, then the bookings will be subject to automatic cancellation with no refunds provided for either 50% total fare paid or the full standard deposit amount (whichever is greater):

• Closed-Loop Sailings and Cruise and Stay Vacations. Final payment is due 60 days prior to the first day of sailing. Bookings not paid in full 60 days in advance of sailing will forfeit existing payments made and applied to the Booking, which shall not be refunded.
• Groups. Final payment is due according to the terms in the applicable group proposal. Bookings not paid in full according to the proposal will forfeit existing payments made and applied to the Booking, which shall not be refunded.

(i) GOVX and VCS Bookings. Carrier will not charge any change fees for Guests who are modifying their sailing due to deployment. For Guests who are modifying their sailing for other reasons, the following fees apply.  In the event of deployment, the Carrier may require proof of official military orders.

Sailing Modification

• More than 60 days prior to first day of sailing: $0.00 Per Booking
• 59 - 8 days prior to first day of sailing: $50.00 Per Booking (fare difference when/where applicable)
• Less than 7 days prior to first day sailing is not permitted and will constitute a cancellation

Guest Modification

• Adding a Guest: No Charge
• Changing a Guest more than 48 Hours prior to first day sailing: $50.00 Per Booking
• Changing a Guest less than 48 Hours prior to first day of sailing: $100.00 Per Person

(j) Cancelations or Delays of Cruises by Carrier. If Carrier cancels or delays any Cruise embarking from a U.S. port for 3 or more calendar days and Guest does not elect to sail on an alternate Cruise or chooses not to travel on a delayed Cruise, then Guest is entitled to a refund of the Cruise Fare and pre-paid charges for accommodations, services and facilities (including port fees, taxes and other ancillary charges paid to Carrier in relation to Guest’s Cruise) for the cancelled or delayed cruise. See Nonperformance of Cruise: Refund Policy and Instructions .

(k) Refunds Policies are not Applicable to Any Chartered Sailings. Please note this Section 19 does not apply to Guests booked on chartered sailings. If Guests were booked on a chartered sailing that was canceled, delayed or any portion of the charter Cruise otherwise failed to occur for any reason, and Guest wishes to inquire about refunds or future credits, Guest acknowledges and agrees that the Guest must contact the third-party reseller that sold the Guest the charter Cruise and Guest, shall receive no refund or compensation from Carrier, and Carrier shall have no liability to Guest arising out of, relating to, or in connection with same whatsoever.

20. USE OF GUEST’S CONTACT INFORMATION.

Guest agrees that any email address, telephone number, or mailing address provided to Carrier during the booking or pre-cruise process by or on behalf of such Guest (“Guest Contact Information”) may be used by Carrier as the email address, telephone number, or mailing address for such Guest, whether or not the Guest Contact Information in fact includes Guest’s individual email address, telephone number, or mailing address. Guest consents to and agrees that Carrier may use the Guest Contact Information to give any notice or information relating to Guest’s reservation, booking, or Contract and that Carrier’s communication of any notice or information by use of the Guest Contact Information shall constitute notice to Guest. Guest further consents to and agrees that Carrier may communicate with any person contacting Carrier from any Guest Contact Information concerning Guest’s reservation, booking, or Contract. GUEST HEREBY RELEASES AND FOREVER DISCHARGES CARRIER, AND CARRIER’S EMPLOYEES, OFFICERS, DIRECTORS, AGENTS AND CONTRACTORS, FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES, ACTIONS, CAUSES OF ACTIONS OR SUITS ARISING OUT OF, IN CONNECTION WITH, OR RELATED TO (i) CARRIER’S USE OF THE GUEST CONTACT INFORMATION TO PROVIDE NOTICES OR INFORMATION TO GUEST, OR; (ii) CARRIER’S COMMUNICATIONS WITH ANY PERSON WHO CONTACTS CARRIER FROM ANY COMMUNICATION METHOD PROVIDED BY THE GUEST AS THE GUEST’S CONTACT INFORMATION CONCERNING GUEST’S RESERVATION, BOOKING, OR CONTRACT.

21. SURVEILLANCE, RECORDINGS, AND PERSONAL DATA

(a) Surveillance . Carrier may use surveillance onboard the Vessel for, among other things, facilitate and expedite Guest’s embarkation and/or debarkation and for health and safety purposes. Guest acknowledges and agrees that such devices may record videos and images of the Guest that may be stored and used as deemed necessary by Carrier to comply with the law, regulations, governmental requests or orders, or any legal investigation or claims process. (b) Recording of Calls to and from Carrier. Guest understands, acknowledges and agrees that calls made to and from Carrier may be recorded for the purposes of training and monitoring services provided by Carrier and in resolving disputes between Guest and Carrier. (c) Guest’s Personal Data. The Guest’s personal data provided to Carrier through Guest’s interactions with Carrier or its affiliates, or through Carrier’s Public Health Policies and Procedures, including COVID-19 (set forth in Section 5 above and on Carrier’s Website) will be processed consistent with Carrier’s privacy policy, which is available on the Carrier’s Website or may be obtained by writing to the address given in Section 26 below. Guest agrees that Carrier may (1) keep Guest’s personal and sensitive data, (2) use it in its business worldwide according to its published privacy policy, (3) share it with its affiliated or related companies, and (4) subject such personal data to processing worldwide. Guest agrees that any personal or sensitive data provided to Carrier in the European Economic Area may be used, processed and transferred worldwide including to the U.S. (d) Disclosure of Personal Data . Guest agrees that Carrier may disclose personal or sensitive data to unaffiliated third parties (1) with the Guest’s consent or authorization, (2) to help complete a transaction for the Guest, (3) to comply with law, applicable regulations, governmental and quasi-governmental requests, orders or legal process, or Carrier’s Public Health Policies and Procedures (set forth in Section 5 above and on Carrier’s Website), (4) to enforce this Contract or other agreements or protect the rights, safety or property of Carrier or others, (5) as part of a purchase, sale, or transfer of assets or Carrier’s business, (6) to Carrier’s agents or service providers to perform functions on its behalf, or (7) as otherwise described in Carrier’s published privacy policy, as amended from time to time.

22. GUEST’S OBLIGATIONS FOR CERTAIN EXPENSES.

(a) Guest’s Onboard Account May be Charged. Carrier hereby reserves the right to charge Guest’s credit and/or debit card on file and Guest agrees to be charged if Carrier incurs any expense or damage sustained as delineated in, but not limited to, Sections 4-7, 14-15, and 23 and this Section except as expressly set forth herein or as provided by law. (b) Guest May Be Charged if Guest Disembarks the Vessel. Except as expressly set forth herein or as provided by law, if Guest is denied boarding, confined to any area of the Vessel, or disembarked from the Vessel pursuant to any term or condition of this Contract, including but not limited to Sections 4-7, 14-15, and 23, Guest agrees that: (i) Carrier will not be liable for any refund of Cruise Fare, other compensation or any damages whatsoever; (ii) disembarkation and repatriation to the embarkation port or any other destination will be at Guest’s sole expense; and, (iii) to indemnify Carrier and Carrier may charge Guest’s onboard charge account for any and all expenses incurred by Carrier arising out of, concerning and/or relating to Guest’s disembarkation and/or repatriation.

23. GUEST'S REIMBURSEMENT FOR FINES, EXPENSES, DEBTS AND DAMAGES

(a) Guest’s Reimbursement of Fines. The Guest shall be liable to and shall reimburse Carrier for any fines or penalties imposed on Carrier by any government, governmental agency or official, port or port official, or for expenses or losses caused or incurred for Guest’s negligent or intentional act or omission or Guest’s failure to observe or comply with local requirements concerning immigration, border patrol, customs and excise, agriculture, health, environment or any other government regulation whatsoever, including Guest’s failure to board the Vessel prior to the scheduled departure time at any port, and the Guest shall be liable for any and all losses and fines caused by their actions concerning illegal dumping or pollution of any kind, including discharge of any item into the ocean and/or waterways. For Guests who embark the Vessel in violation of the Contract terms, any/all resulting damages, losses, costs, expenses, credits, refunds and related claims, including without limitation those related to a deviation of the Vessel to disembark such Guests, shall be the sole responsibility of the Guest. (b) Guest Liability to Reimburse Carrier for Misconduct. The Guest or Guest’s estate shall be liable to and shall reimburse Carrier for all deviation expenses (including loss of revenue), fines or penalties, damages to the Vessel, its furnishings, operations or equipment, or any property of Carrier caused directly or indirectly, in whole or in part, by any misconduct, willful or negligent act or omission on the part of the Guest or any minors traveling with the Guest, including discharge and release of any unauthorized item overboard, without the express permission of the Vessel’s staff. The Guest or Guest’s estate shall defend and indemnify Carrier and the Vessel, their servants and agents against liability which Carrier or the Vessel or such servants or agents may incur towards any person, company or Government for any damage to property, personal injury or death caused directly or indirectly, in whole or in part, by any misconduct, willful or negligent act or omission on the part of the Guest or minors traveling with Guest. (c) Lien on Guest Property. Carrier and the Vessel shall have a lien upon all Baggage, valuables, money and other property whatsoever accompanying the Guest and the right to sell the same by public auction or otherwise for all sums whatsoever due from the Guest under this Contract and for the costs and expenses of enforcing such lien and such sale.

24. SUPPLEMENTAL CHARGES

Carrier reserves the right to impose a supplemental charge relating to unanticipated occurrences, including but not limited to, increases in the price of fuel.  Any such supplements may apply at Carrier’s sole discretion, to both existing and new bookings (whether the booking has been paid in full or not). Such supplements are not included in the Cruise Fare.

25. SEVERABILITY 

Should any provision of this Contract be contrary to or invalid by virtue of the law of any jurisdiction in which this contract is attempted to be enforced, or for any other reason, said provision is deemed to be severed from this contract and shall be of no effect, but all remaining provisions herein shall remain in full force and effect.

26. WRITTEN NOTICES

Except as otherwise expressly noted in this Contract, all written notices required by this Contract must be mailed to:

MARGARITAVILLE AT SEA

ATTN: Legal Department

420 South Orange Avenue

Orlando, Florida 32801

SET SAIL WITH US

Find your fun and get into the Margaritaville state of mind, at sea.

EXPLORE GRAND BAHAMA ISLAND

Meet the swimming pigs of The Bahamas, spend the day swimming with dolphins or work on your tan as you sip a tropical cocktail. Get the most out of your visit on shore by booking a fun-filled excursion.

• Visit our facebook
• Visit our instagram
• Visit our youtube

Sign up for Exclusive Offers

Whether you want to wind down, stop by the spa, chill by the pool, or kick back in your stateroom, every second aboard Margaritaville at Sea is a chance for adventure.

Stay Connected Please Enter Your Email

• Princess Cruises

Are Tickets Transferable?25 Days To Go?

By amymoore , May 9, 2006 in Princess Cruises

Recommended Posts

Has anyone ever sold a ticket to another party? If it is possible, how big a hassle is it? We already have our documents and one of our party wants out? Thanks for your help. Amy

Link to comment

Share on other sites.

You cant' transfer a ticket to another person....have to refund the ticket and deduct penalties and fee and then you can rebook it under a new person with whatever is left over.

:cool: :eek: :cool:

It can't be done. Best you can do is cancel the flight and get a voucher good for future travel for one year from the time the ticket was issued, minus a change fee of ~ $100.

Are you talking about airline or cruise tickets? I believe that one person on a booking can be changed up until 3 days before sailing as long as one name remains the same, but I'm not entirely sure if this can be done after final payment. If it's possible, I'm sure that there would be a charge to change the name after final payment.

I had heard, probably via these boards, that Princess will make a one-time pax change free of charge, but that a second change would cost an additional $50. Since your docs have already been issued, it may be a little trickier than that. I advise you call your TA immediately and get the straight answer.

From Princess web site: 2nd sentence

This Passage Contract constitutes the entire understanding and agreement between You and Carrier and supersedes any prior oral, or implied or other agreements between You and Carrier and this Passage Contract can only be modified by a writing signed by Carrier. You may not sell, assign or transfer the Passage Ticket, and no other person may use the Passage Ticket. Any portion or provision of this Passage Contract which is invalid, illegal or unenforceable shall be ineffective only to the extent of such invalidity, illegality or unenforceability without affecting in any way the remaining provisions of the Passage Contract which shall remain in full force and effect.

But you can always try to get a name changed to a new passenger.

Thanks for the input guys! As always, this is the place to find quick, reliable answers.

This topic is now archived and is closed to further replies.

• Welcome to Cruise Critic
• ANNOUNCEMENT: Set Sail on Sun Princess®
• Hurricane Zone 2024
• Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
• New Cruisers
• Cruise Lines “A – O”
• Cruise Lines “P – Z”
• River Cruising
• Cruise Critic News & Features
• Digital Photography & Cruise Technology
• Special Interest Cruising
• Cruise Discussion Topics
• UK Cruising
• Australia & New Zealand Cruisers
• Canadian Cruisers
• North American Homeports
• Ports of Call
• Cruise Conversations

Announcements

• New to Cruise Critic? Join our Community!

Write Your Own Amazing Review !

Click this gorgeous photo by member SUPERstar777 to share your review!

Features & News

LauraS · Started Tuesday at 05:03 PM

LauraS · Started Tuesday at 03:34 PM

LauraS · Started Tuesday at 03:22 PM

LauraS · Started Tuesday at 02:12 PM

LauraS · Started Monday at 07:32 PM

• Existing user? Sign in OR Create an Account
• Find Your Roll Call
• Meet & Mingle
• Community Help Center
• All Activity
• Member Photo Albums
• Meet & Mingle Photos
• Favorite Cruise Memories
• Cruise Food Photos
• Cruise Ship Photos
• Ports of Call Photos
• Towel Animal Photos
• Amazing, Funny & Totally Awesome Cruise Photos
• Write a Review
• Live Cruise Reports
• Member Cruise Reviews
• Create New...