what happens if my cruise gets canceled

Winter is here! Check out the winter wonderlands at these 5 amazing winter destinations in Montana

• Plan Your Trip

What Happens If My Cruise Is Cancelled

Published: December 14, 2023

Modified: December 28, 2023

by Janina Pepe

Introduction

Going on a cruise vacation is a thrilling experience that offers the opportunity to explore new destinations, enjoy luxurious amenities, and create lifelong memories. However, sometimes unforeseen circumstances can arise, leading to the unfortunate event of a cruise cancellation. Understanding what happens if your cruise is cancelled is essential to navigate through this situation smoothly and ensure you are aware of your rights and options as a passenger.

In this article, we will delve into the various aspects of cruise cancellations, including the reasons behind them, how cruise lines communicate these cancellations to passengers, refund policies and options, future cruise credits, rebooking options, travel insurance coverage, and your legal rights and protections. By familiarizing yourself with these key elements, you can better prepare yourself in the event of a cruise cancellation and make informed decisions.

So, sit back and relax as we guide you through the process of what happens if your cruise is cancelled, providing you with valuable insights and practical information to help you navigate this unexpected situation with ease.

Understanding Cruise Cancellations

Cruise cancellations occur when a scheduled cruise is unable to depart as planned, resulting in a disruption to your travel plans. These cancellations can happen due to a variety of reasons, including mechanical issues with the ship, severe weather conditions, natural disasters, medical incidents, or unexpected events such as a global pandemic like COVID-19.

When a cruise is cancelled, it can be disappointing and inconvenient, especially if you have been eagerly looking forward to your vacation. It is essential to understand that cruise lines prioritize the safety and well-being of their passengers and crew, and thus, they may make the difficult decision to cancel or modify itineraries to ensure everyone’s welfare.

While cruise cancellations may be beyond your control, cruise lines strive to make the process as seamless as possible for affected passengers. They are responsible for notifying passengers about the cancellation and providing alternative solutions or compensations.

It is important to note that cruise lines make these decisions with the utmost consideration for the safety of passengers and crew. Weather conditions, mechanical failures, or evolving global situations can make it unsafe or impractical for a cruise to proceed as planned. In such cases, cruise lines opt to cancel sailings and minimize inconvenience or potential risks.

Understanding the reasons behind cruise cancellations can help you grasp the situation better and be prepared for any potential changes to your travel plans. Stay tuned as we explore the specific reasons that may lead to a cruise cancellation in the next section.

Reasons for Cruise Cancellations

There are several reasons why a cruise may be cancelled, ranging from unpredictable occurrences to safety concerns. Let’s take a look at some of the common reasons for cruise cancellations:

• Mechanical Issues: Cruise ships are complex machines that require regular maintenance and repairs. In the event of a mechanical failure or technical issue that cannot be resolved before the scheduled departure, the cruise may be cancelled or delayed for necessary repairs.
• Severe Weather Conditions: When faced with severe weather, such as hurricanes, storms, or high winds, cruise lines prioritize the safety of passengers and crew. In such situations, they may modify itineraries, change ports of call, or even cancel the cruise to avoid dangerous conditions at sea.
• Medical Emergencies: If a passenger or crew member falls seriously ill or sustains a severe injury before the cruise, the cruise line may cancel the voyage to ensure proper medical attention and care can be provided. This helps guarantee the well-being of everyone on board.
• Global Events: Unforeseen global events like the COVID-19 pandemic can disrupt travel plans on a large scale. In order to prioritize public health and safety, cruise lines may cancel or modify sailings to comply with travel restrictions, health guidelines, and government regulations.
• Natural Disasters: Natural disasters, such as earthquakes, tsunamis, or volcanic eruptions, can impact cruise itineraries and lead to cancellations. These events can affect ports of call, create unsafe conditions, or disrupt local infrastructure, necessitating changes to the cruise schedule.

It is important to remember that while such cancellations can be disappointing, the cruise line’s decision is primarily driven by passenger safety and security. By understanding the reasons behind cruise cancellations, you can better comprehend the circumstances that may necessitate a cancellation and manage your expectations accordingly.

Next, we will explore how cruise lines communicate and handle these cancellations, ensuring that passengers are informed and provided with suitable alternatives or compensations.

Cruise Line Communication

When a cruise cancellation occurs, effective communication from the cruise line is crucial to keep passengers informed and assist them in navigating the situation. Cruise lines have established processes and channels for communicating cancellations and providing updates to affected passengers.

Typically, the cruise line will directly contact passengers through the contact information provided at the time of booking. This may be via email, phone call, or through the cruise line’s website or mobile app. It is important to ensure that your contact information is accurate and up to date to receive notifications promptly.

The communication from the cruise line will include detailed information about the cancellation, reasons for the cancellation, any changes to the itinerary, and possible alternatives or compensations available to passengers. It is important to carefully review the provided information and instructions to understand the options available to you.

In addition to direct communication, cruise lines often post updates and announcements on their official websites, social media platforms, and customer service portals. It is advisable to regularly check these sources for any updates or changes to your cruise plans.

During times of widespread disruptions, such as during a global pandemic or natural disaster, cruise lines may also conduct virtual town hall meetings or webinars to address passenger concerns, answer questions, and provide updates. These platforms allow passengers to interact directly with cruise line representatives and gain clarity on the situation.

Effective cruise line communication is essential to ensure that passengers are well-informed and provided with suitable solutions. It builds trust and confidence in the cruise line’s commitment to passenger satisfaction and assists passengers in making informed decisions regarding their travel plans.

Now that we’ve explored how cruise lines communicate cancellations, let’s move on to discussing refund policies and options that passengers have in the event of a cruise cancellation.

Refund Policies and Options

When a cruise is cancelled, understanding the refund policies and available options is important to determine how you can recover the costs associated with your booked cruise. The specific refund policies and options can vary depending on the cruise line, the timing of the cancellation, and the circumstances surrounding it. Here are some common refund scenarios:

• Full Refund: In some cases, the cruise line may offer a full refund of the amount paid for the cruise. This typically occurs when the cancellation is initiated by the cruise line itself, such as due to mechanical issues or other unforeseen circumstances.
• Partial Refund: If the cancellation is due to a situation beyond the cruise line’s control, such as severe weather, natural disasters, or global events, they may offer a partial refund. This refund may be a percentage of the total amount paid, with any non-refundable fees or expenses deducted.
• Future Cruise Credit: Rather than a cash refund, some cruise lines may provide passengers with a future cruise credit. This credit can be used towards a future cruise with the same cruise line within a specified period. Future cruise credits often come with additional incentives or benefits, such as onboard credits or discounted fares.
• Options for rebooking: In certain cases, the cruise line may offer passengers the option to rebook their cancelled cruise at a later date. This allows passengers to keep their booked itinerary and enjoy their cruise experience when conditions improve.

It is important to carefully review the refund policy provided by the cruise line and consider the available options before making a decision. Take note of any time limitations or restrictions associated with the refund or credit options. If you have purchased travel insurance, check if it covers cruise cancellations and whether it can provide additional reimbursement or assistance.

Keep in mind that refund processing times may vary, and it can take several weeks or even months to receive the refund or future cruise credit. Patience and understanding during this process are essential.

Now that we have covered the refund policies and options, let’s move on to discuss future cruise credits in more detail.

Future Cruise Credits

When a cruise is cancelled, one of the options that cruise lines often offer to passengers is a future cruise credit (FCC). A future cruise credit is essentially a voucher or credit that can be used towards a future cruise with the same cruise line. Here’s what you need to know about future cruise credits:

Flexibility and Convenience: Future cruise credits provide flexibility in rescheduling your cruise vacation. They typically have a specified validity period, often ranging from 12 to 24 months, during which you can use the credit to book another cruise. This allows you to plan your future vacation at a time that suits you best.

Additional Incentives: Cruise lines often enhance future cruise credits by offering additional incentives or benefits to encourage passengers to rebook. These incentives may include onboard credits, complimentary upgrades, or discounted fares for the rebooked cruise, making it an appealing option for those looking to reschedule their travel plans.

Transferability: In some cases, future cruise credits can be transferable to another person. This means that if you are unable to use the credit yourself, you can assign it to someone else, such as a family member or friend. However, it is important to check with the specific cruise line regarding their policy on transferability.

Usage Restrictions: Future cruise credits are typically applicable only to cruises offered by the same cruise line that issued the credit. It is important to read the terms and conditions associated with the future cruise credit to understand any restrictions on its usage, such as blackout dates or specific itineraries.

Value Protection: Most future cruise credits retain the value of the original booking. This means that if you had booked a higher-priced cabin or received a special promotion, the value of that booking will be protected when you use the future cruise credit towards a new reservation, ensuring that you don’t lose out on the benefits you initially received.

When considering whether to accept a future cruise credit, it is important to weigh the pros and cons based on your individual circumstances. If you have a flexible travel schedule and are willing to wait for your cruise vacation, a future cruise credit can be a valuable option. However, if you prefer an immediate refund or have uncertainties regarding your future travel plans, exploring other options may be more suitable.

Now that we’ve explored future cruise credits, let’s move on to discuss rebooking options in the event of a cruise cancellation.

Rebooking Options

In the event of a cruise cancellation, cruise lines often provide passengers with rebooking options to accommodate their travel plans. These rebooking options can vary depending on the specific circumstances and policies of the cruise line. Here are some common rebooking options that may be available:

• Rebooking on a Different Date: One of the simplest rebooking options is to reschedule your cruise for a later date. The cruise line may offer you the opportunity to choose an alternative sailing within a specified timeframe, allowing you to still enjoy the same itinerary and onboard experience at a later time.
• Choosing a Different Itinerary: If your original cruise has been cancelled, you may have the option to select a different itinerary offered by the cruise line. This can be a great opportunity to explore new destinations or experience a different type of cruise experience.
• Upgrading Cabin Category: In some cases, cruise lines may offer the opportunity to upgrade your cabin category when rebooking. This means you may be able to upgrade to a higher-tier cabin, such as a suite or balcony stateroom, for no additional cost or at a discounted rate.
• Transferring to a Different Cruise: If the cruise line operates multiple ships, you may have the option to transfer your booking to a different cruise ship. This allows you to keep your planned travel dates while enjoying a different onboard experience.
• Applying Future Cruise Credit: If you have received a future cruise credit as compensation for the cancellation, you can apply it towards a new booking. This allows you to use the credit for a future cruise, potentially with additional incentives or benefits, as mentioned earlier.

When considering rebooking options, it is important to communicate with the cruise line or your travel agent to understand the availability, terms, and any potential costs associated with the rebooking. Keep in mind that rebooking options may be subject to availability, and certain restrictions or policies may apply.

It is recommended to stay flexible and open to different possibilities during the rebooking process. Consider your travel preferences, desired destinations, and available dates to make an informed decision that aligns with your interests and schedule.

Next, we will explore the importance of travel insurance coverage in the context of cruise cancellations.

Travel Insurance Coverage

Travel insurance can play a crucial role in providing financial protection and peace of mind in the event of a cruise cancellation. While travel insurance coverage can vary depending on the policy and provider, here are some aspects to consider when it comes to travel insurance and cruise cancellations:

Trip Cancellation Coverage: One of the main benefits of travel insurance is trip cancellation coverage. This coverage can reimburse you for non-refundable expenses if you need to cancel your cruise due to a covered reason, such as an illness, injury, or certain unforeseen events. The specific covered reasons may vary, so it is important to read and understand the policy terms and conditions.

Coverage for Trip Interruption: In addition to trip cancellation coverage, travel insurance can also provide coverage for trip interruption. If your cruise is interrupted or cut short due to a covered reason, such as a medical emergency or severe weather, travel insurance can help reimburse you for the expenses incurred as a result.

Emergency Medical Coverage: Another important aspect of travel insurance is emergency medical coverage. If you fall ill or sustain an injury during your cruise, travel insurance can help cover the costs of emergency medical treatment, medical evacuation, or other necessary medical services, depending on the policy terms.

Travel Delay Coverage: If your cruise departure is significantly delayed due to reasons covered by your travel insurance policy, such as severe weather or mechanical issues, travel insurance can provide coverage for additional expenses incurred during the delay, such as accommodation, meals, and transportation.

Reviewing Policy Exclusions and Limitations: It is crucial to thoroughly review your travel insurance policy to understand any exclusions, limitations, or specific requirements for filing a claim related to a cruise cancellation. Certain pre-existing medical conditions or specific cancellation reasons may be excluded, so it is important to clarify these details before purchasing a policy.

When considering travel insurance, it is best to purchase coverage as soon as you book your cruise to ensure you are protected from unexpected events. Compare different insurance providers, policies, and levels of coverage to choose an option that suits your needs and provides the necessary protections.

While travel insurance can provide valuable coverage, it is essential to read and understand the policy terms and conditions to ensure that the coverage aligns with your specific needs and requirements.

In the following section, we will discuss the legal rights and protections that you have as a passenger in the event of a cruise cancellation.

Legal Rights and Protections

As a cruise passenger, you have certain legal rights and protections in the event of a cruise cancellation. These rights may vary depending on your country of residence, the cruise line’s terms and conditions, and the circumstances surrounding the cancellation. Here are some important aspects to consider:

Contract Terms: When you book a cruise, you enter into a contract with the cruise line. This contract outlines your rights and the cruise line’s obligations. It is important to review the terms and conditions of the contract, including any clauses related to cancellations, refund policies, and alternative options.

Passenger Bill of Rights: Some countries, such as the United States, have implemented Passenger Bill of Rights legislation that aims to protect cruise passengers. These rights may include guarantees of medical care, provisions for emergency evacuations, compensation for cancellations or delays, and more. Familiarize yourself with your country’s specific laws and regulations pertaining to cruise passenger rights.

Consumer Protection Laws: Consumer protection laws may vary from country to country and provide additional safeguards for cruise passengers. These laws aim to protect consumers from unfair practices, ensure transparent and accurate information, and provide compensation or recourse in the event of cancellations or breaches of contract. Understand the consumer protection laws in your country and how they apply to cruise vacations.

Cruise Line Policies: Each cruise line may have its own policies and procedures in place to handle cancellations. It is important to familiarize yourself with the specific policies of the cruise line you are traveling with. This can include understanding their refund policies, potential compensations, and any alternative options they may offer in the event of a cancellation.

Legal Assistance: If you believe your rights as a passenger have been violated or if you encounter difficulties in resolving a dispute with the cruise line, you may consider seeking legal advice or assistance. Consulting with a lawyer who specializes in maritime law or consumer protection can help you understand your rights and explore possible courses of action.

While legal rights and protections can provide a level of recourse in the event of a cruise cancellation, it is important to keep in mind that resolving a dispute through legal means can be a lengthy and complex process. It is advisable to first try to resolve any issues or concerns directly with the cruise line and explore alternative options they provide.

Finally, let’s conclude with a summary of the key points discussed in this article.

Experiencing a cruise cancellation can be disheartening and frustrating, but understanding what happens if your cruise is cancelled and your rights and options as a passenger can help you navigate through the situation with more ease and confidence.

In this article, we explored the various aspects of cruise cancellations, including the reasons behind them, how cruise lines communicate cancellations to passengers, refund policies and options, future cruise credits, rebooking options, travel insurance coverage, and your legal rights and protections.

Remember to stay informed and regularly check for communication from the cruise line regarding any cancellations or updates. Review the refund policies and options available to you, which may include a full or partial refund, future cruise credits, or rebooking opportunities. Additionally, consider the benefits of travel insurance coverage to protect yourself financially in the event of a cancellation or interruption.

Understanding your legal rights and protections as a cruise passenger can also provide valuable insights and help you navigate any disputes or issues that may arise. Familiarize yourself with the contract terms, Passenger Bill of Rights (if applicable), consumer protection laws, and the policies of the cruise line you are traveling with.

By being proactive, patient, and informed, you can better navigate a cruise cancellation and make decisions that align with your best interests and travel preferences. Remember that the cruise line is committed to your safety and well-being, and they will strive to provide suitable alternatives or compensations in the event of a cancellation.

While a cruise cancellation may disrupt your plans momentarily, it is important to stay positive, flexible, and hopeful for future adventures. With the knowledge gained from this article, you are now better equipped to handle any cruise cancellation situation that may arise.

• Privacy Overview
• Strictly Necessary Cookies

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Your cruise was canceled. Now what?

Cameron Mitchell was days away from an April Caribbean cruise when he got bad news. Royal Caribbean International canceled the sailing he and more than a dozen of his relatives were planning to take for his aunt’s 60th birthday because of ship maintenance.

“We were all upset because we were like, ‘How the hell can you cancel a cruise (around) two weeks out?’” said Mitchell, 35, a photographer based in Atlanta.

The cruise line gave the family a refund and a credit on a future sailing and offered to reimburse them “for non-refundable, pre-purchased transportation change fees incurred,” according to an email from the line Mitchell shared with USA TODAY. The family made the most of their planned time off anyway, renting an Airbnb in Orlando, Florida, and going to Disney World instead.

What happens to uneaten food on cruises: These lines are working to reduce waste

Want to get your feet wet sailing?: Try a day cruise

Royal Caribbean did not immediately respond to USA TODAY’s request for comment.

Cruise lines may cancel sailings for a variety of reasons, forcing passengers to change their travel plans, sometimes with little notice.

Why do passengers get bumped from cruises?

A number of factors can prompt a cancellation.

Norwegian Cruise Line recently canceled months of sailings for its Norwegian Spirit ship scheduled between July 3 and Sept. 18, 2024, because of a full ship charter. The cruise line notified guests in May and offered them full refunds and future cruise credits, according to a letter to passengers the line shared with USA TODAY.

Margaritaville at Sea also scrapped sailings set to take place between May 22 and June 1 so its ship could go to dry dock, offering to rebook passengers at no incremental cost and giving them onboard credit, according to a spokesperson. Vantage Deluxe World Travel recently canceled multiple trips – some “due to the vessel’s readiness,” according to its website – leaving a number of passengers waiting on refunds .

Dry docking – when ships are taken out of passenger service for regular maintenance or refurbishment – is usually planned years in advance, according to Jared Feldman, owner of travel agency Jafeldma Travel. However, if a ship is damaged while in service, it may need to go to dry dock immediately for repairs.

“That's the more common scenario (to result in a cancellation) where a ship has to be pulled from service for one-plus weeks,” said Feldman.

Charter-related cancellations tend to take place with more notice than emergency dry docking, according to Joanna Kuther, a New York City-based travel agent and owner of Port Side Travel Consultants. She said she has never seen passengers bumped as a result of a full-ship charter less than nine months to a year ahead of sailing.

What happens if your cruise is canceled

If a cruise is canceled, the line typically notifies passengers directly or through their travel adviser, Feldman said.

Cruise lines’ cancellation policies are not regulated by the federal government the way airlines’ are , and while Feldman said the contracts passengers agree to when they purchase their tickets are “very cruise line friendly,” the lines generally always provide refunds and work to accommodate travelers on another sailing.

Cruise lines "don't take schedule changes lightly,” Feldman said.

Cruise travel insurance: Should you buy it through a cruise line? Maybe not, experts say

What should I wear at sea? Here's what to know about cruise line dress codes

Passengers may be able to transfer their booking to another cruise in place of a refund, Kuther said. If they are rebooked on a voyage that costs less than their original sailing, they would be refunded the difference, but if the new sailing costs more, they would need to pay the remaining balance.

Cruise lines may also offer additional compensation, such as a future cruise credit, though passengers could have to choose between that and a refund, depending on the company. 

“It can really vary and it depends on each individual circumstance,” Feldman said. “I will say that the closer (the cancellation) is to the sail date, the better the compensation will be.”

While the line will generally cover costs that are part of the cruise purchase – such as flights booked through the line – passengers are generally on their own for other expenses incurred as part of the trip, except in extreme circumstances such as last-minute cancellations. Kuther and Feldman recommended travelers purchase travel insurance before sailing, which can help cover those costs.

While Kuther said cruise cancellations are “pretty rare,” they are aggravating when they happen.

“It’s just very frustrating,” Kuther said. “Nobody wants to have their vacation canceled.”

Nathan Diller is a consumer travel reporter for USA TODAY based in Nashville, Tennessee. You can reach him at [email protected].

Cruise Cancellation Policies: What to Know

By Elissa Garay

While cruise company–initiated cancellations were once relatively rare (owed to few-and-far-between culprits like severe weather, ship mechanical failures, or company bankruptcies), it's a scenario that’s now, in the age of coronavirus, playing out more persistently.

Companies have cruise cancellation policies in place for refunds or postponements if your trip has been canceled—as many have. If your trip hasn’t been canceled but you’d like to opt out of an upcoming booking, know that many cruise lines have adopted significantly more relaxed cancellation and rebooking policies . Here’s everything you need to know about special cruise cancellation policies in place during the COVID-19 pandemic—as well as standard cancellation policies to expect at other times.

Cruise cancellations and coronavirus

Many cruise lines—including major players like Princess, Norwegian, and Celebrity —have temporarily suspended operations worldwide in response to coronavirus-related risks and restrictions. All companies have discontinued ocean-going departures from U.S. ports until at least April 11. “As you can imagine, the situation is rapidly changing day to day, and even hour by hour,” says Erika Richter, senior director of communications for the American Society of Travel Advisors (ASTA), a trade association.

Given the situation’s fluidity, travelers booked on sailings over the next few months should anticipate the possibility of a last-minute cancellation by the cruise line. In those cases, your cruise line or travel agent will contact you directly regarding compensation, in the form of either a full refund or future cruise credit.

If the cruise line hasn’t canceled your trip but you’d like to change it, know that many lines have temporarily replaced their standard cancellation or postponement penalties with more flexible policies. Specific terms and conditions vary by company, but most lines will now allow you to get a full cruise credit toward a future sailing date with no penalty; fewer lines are offering cash refunds.

“It’s worth noting that some lines are incentivizing the decision to rebook by offering some additional perks in the form of onboard credit —so you could be getting some added value if you decide to rebook your cruise,” says Colleen McDaniel, editor in chief of leading cruise review site Cruise Critic. If you go this route, Cruise Critic advises waiting a few weeks to do so, since lines are now overwhelmed with handling current cancellations and getting passengers returned safely to port from in-progress sailings. The site also advises patience, noting that refunds could take up to 90 days or more to be issued.

For sailings that are farther out, you don’t need to rush to a decision. These relaxed policies—many of which allow cancellations up to 48 hours in advance of departure—allow you to take a wait-and-see approach. Just be sure to review your cruise line’s fine print before reaching any decisions. “If the line ends up canceling off your cruise as part of their suspending service, you could have more leeway in terms of compensation and a refund offering,” McDaniel says. “But that will vary by line and circumstance.”

Richter also suggests employing the services of a trusted travel specialist who can help navigate your cruise cancellation policy and advocate with the company on your behalf. “There are so many unknowns right now as this situation progresses,” she says. “For travelers who are committed to sticking with their future voyage, staying informed is the most important step to take.”

Standard cruise cancellation policies

Keep in mind that these relaxed policies are only temporarily in place. Previously, cruise lines had been considerably more restrictive with their cancellation and modification rules—for instance, you might expect to lose at least part of your payment if canceling within 90 days of your departure, and if you canceled within a few weeks of a voyage, you might lose all of it.

Before coronavirus struck, reasons for cruise cancellations had been significantly more limited in scope. One possible scenario was extreme weather. While cruise lines can usually preemptively reroute ships in the face of approaching hurricanes or other significant weather events, alternate arrangements are not always achievable. In September, for instance, Hurricane Dorian forced several cruise lines to cancel scheduled sailings out of Floridian ports.

Other times, unforeseen mechanical or technical issues can mean a ship is unsafe to sail, as was the case for three of Carnival Vista’s sailings from Galveston last summer , which were canceled due to a malfunction with the ship's maximum cruising speed capabilities.

In these circumstances, travelers can expect the option of a full refund or a replacement booking on an alternate sailing. Some lines may take it a step further still and reimburse the cost of any travel arrangements made (like non-refundable flights or hotel bookings), as well as offer additional vouchers for discounted or upgraded future sailings.

While the particulars of individual cruise line contracts vary, most lines we contacted stated that such policies are typically determined on a case-by-case basis. All major lines adhere to the Cruise Line International Association's Passenger Bill of Rights , which explicitly outlines that guests are entitled to a refund for cancellations due to mechanical failures. But, notably, weather-related instances are considered a force majeure and not outright covered; in those instances, compensation would be at the discretion of the cruise company. "Be sure to contact your travel agent if you used one," McDaniel says. A trusted specialist, with clout and industry connections, can be your best advocate for negotiating with the cruise line.

How travel insurance can help

Obtaining independent travel insurance is generally a good idea, especially for cruises. It can help cover your investment in the case of a cancellation or unplanned change on your end, while additionally tacking on extra coverages like international medical insurance, trip interruption or delay benefits, and medical evacuation options. Not only will insurance recoup your fare in the event of cancellation, but also flights, hotels, and other prepaid travel expenditures that the cruise line might not reimburse.

When it comes to the current coronavirus outbreak, however, standard policies are no longer covering pandemic-related claims. For that, you’ll need to upgrade to a pricier and more comprehensive cancel for any reason policy to help ensure some degree of travel protection. Read our story, All Your Questions About Cruise Travel Insurance, Answered , for more details.

By signing up you agree to our User Agreement (including the class action waiver and arbitration provisions ), our Privacy Policy & Cookie Statement and to receive marketing and account-related emails from Traveller. You can unsubscribe at any time. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Advertiser Disclosure

Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, the credit card information that we publish has been written and evaluated by experts who know these products inside out. We only recommend products we either use ourselves or endorse. This site does not include all credit card companies or all available credit card offers that are on the market.  See our advertising policy here where we list advertisers that we work with, and how we make money. You can also review our  credit card rating methodology .

Cruise Cancellation Policies Due to Coronavirus (COVID-19) – Everything You Need To Know

Katie Seemann

Senior Content Contributor and News Editor

360 Published Articles 57 Edited Articles

Countries Visited: 28 U.S. States Visited: 29

Keri Stooksbury

Editor-in-Chief

36 Published Articles 3304 Edited Articles

Countries Visited: 47 U.S. States Visited: 28

Table of Contents

Cruise cancellation policies due to covid-19, final thoughts.

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our  Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

It’s an unprecedented time in our society right now, with the spread of COVID-19 affecting all aspects of daily life. And unfortunately, the virus pandemic is also putting a lot of travel plans on hold.

The cruise industry has been hit hard since halting operations in 2020.

There’s a lot of information out there, and we wanted to make understanding these updates easier for you. This post includes all of the cruise cancellation policies in a single place, so you can easily find the information that’s important to you.

Since this is a fluid situation, these policies are subject to change, and we’ll be updating this piece on an ongoing basis to make sure you have the most up-to-date information out there.

The following Azamara sailings have been canceled:

• Select Azamara Journey sailings through May 2022 have been canceled
• Select South America and Antarctica itineraries have been canceled through February 2022

All sailings booked by January 31, 2022, scheduled to depart by April 30, 2022, are included in the Cruise With Confidence program. This gives you the ability to cancel your cruise with at least 48 hours’ notice and you’ll receive a 100% Future Cruise Credit that can be applied to any cruise booked by April 30, 2022, scheduled to sail by December 31, 2022.

Cancellation Policy Due to COVID-19

If you’re scheduled to sail with Azamara on a canceled cruise, you have 3 choices in regards to a refund:

• Receive a 125% Future Cruise Credit that can be applied to any sailing through December 31, 2022, or within 1 year of the original sailing date, whichever is later. Any prepaid amenities or packages will be automatically refunded to the original form of payment. Guests who chose the “Cruise with Confidence 100% Future Cruise Credit” option aren’t eligible for the 125% credit option.
• Request a 100% refund to the original form of payment . You should receive a refund within 45 days of submitting your request.
• You can keep the destination the same and “lift and shift” your cruise if your new cruise is within 4 weeks of your originally scheduled departure date.

How To Cancel an Azamara Cruise

To request a refund or the 125% Future Cruise Credit or to cancel your cruise, click here .

For Azamara’s full policy regarding COVID-19, click here .

Carnival Cruise Line  

Currently, there are no blanket cancellations for Carnival cruises.

Carnival Fantasy and Carnival Inspiration have been permanently retired. Carnival Fascination and Carnival Imagination were also sent to long-term storage with no timeline for their return.

Carnival hasn’t published an updated policy regarding canceled cruises, but according to crowdsourced data, a full refund or a future cruise credit plus onboard credit is being offered.

How To Cancel a Carnival Cruise

You can check the status of your sailing and request a refund or cruise credit for your Carnival cruise affected by COVID-19 here .

For Carnival’s full policy regarding COVID-19, click here .

Celebrity Cruise Line

The following cruises have been canceled:

• Celebrity Infinity sailings have been canceled through 2022.
• Any other canceled sailings can be found here

If your cruise was canceled by Celebrity due to COVID-19, you’ll have 2 choices in regards to a refund:

• Receive a 100% Future Cruise Credit
• Request a 100% refund to the original form of payment.

If you have a Future Cruise Credit, the value that represents 100% of the fare paid on the original booking has no expiration date. If you also received a bonus 25% Future Cruise Credit, that amount will expire on the original expiration date or 12/31/22, whichever is later.

How To Cancel a Celebrity Cruise

To request a refund for your canceled cruise instead of the 125% Future Cruise Credit, fill out this form .

For Celebrity’s full policy regarding COVID-19, click here .

Costa Cruises

Currently, there are no blanket cancellations for Costa Cruises.

For Costa’s full policy regarding COVID-19, click here .

Crystal Cruises

There are currently no blanket cancellations for Crystal Cruises.

Guests who were booked on a canceled cruise will be contacted with rebooking and compensation options.

For Crystal’s full policy regarding COVID-19, click here .

Hot Tip: If you’re feeling sick or showing signs of fever or respiratory illness, don’t go on a cruise . Most cruise lines are conducting pre-embarkation health screenings and you could be denied boarding. If you’re not sure what to do, contact the cruise line for more guidance.

The following sailings have been canceled:

• Queen Victoria departures through April 29, 2022 (select Queen Victoria sailings will be transferred to Queen Elizabeth — these will be transferred automatically and guests should receive a new booking reference)
• Queen Elizabeth originally scheduled departures through May 17, 2022, have been canceled; new cruise itineraries will be replacing the originally scheduled cruises
• Any cruise that has a stop in a Canadian port has been canceled through February 2022

If your cruise was canceled, you’ll receive a 125% future cruise credit of the deposit and 100% future cruise credit of any additional money paid that you can use on any sailing booked by September 30, 2022.

For Cunard’s full policy regarding COVID-19, click here .

Disney Cruise Line

There aren’t any current blanket cancellations on Disney Cruise Line.

How To Cancel a Disney Cruise

If you booked your Disney cruise with a travel agent, contact the agent. If you booked directly with Disney, you can call 866-325-6685 or 407-566-7797  to cancel your reservation.

For the latest Disney Cruise Line travel information including COVID-19, click here .

Holland America

Holland America has made the following schedule changes:

• Cruises departing March and April 2022 on Noordam will be moved to March and April 2023
• Cruises on Oosterdam will resume on May 1, 2022
• Cruises on Westerdam will resume on May 8, 2022
• Cruises in Asia, Australia, New Zealand, South America, and Antarctica are canceled until May 2022

Guests booked on a cruise that has been canceled will be rescheduled on a later cruise, or a refund can be requested.

For Holland America’s full policy regarding COVID-19, click here .

Hot Tip: When you’re ready to book a cruise, check out these websites to find great deals .

MSC Cruises

There are currently no blanket cancellations for MSC Cruises.

If you were booked on a sailing that has been canceled, you have 3 options for a refund:

• Receive a 100% Future Cruise Credit automatically.
• Move your cruise to any ship/any sailing immediately.
• If you would prefer a 100% refund to the original form of payment you can request one by calling 866-420-3584.

For MSC’s full policy regarding COVID-19, click here .

National Geographic/Lindblad Expeditions

All bookings made by September 30, 2021, for departures through March 31, 2022, can be canceled at least 14 days before departure for a 100% future cruise credit.

For National Geographic/Lindblad’s full policy regarding COVID-19, click here .

Norwegian Cruises

The following Norwegian cruises have been canceled:

• Norwegian Sky sailings through February 25, 2022
• Pride of America sailings through February 26, 2022
• Norwegian Jade sailings through March 3, 2022
• Norwegian Star sailings through March 19, 2022
• Norwegian Sun sailings through April 19, 2022
• Norwegian Spirit sailings through April 23, 2022

Passengers booked on newly canceled cruises will receive an automatic refund and a bonus Future Cruise Certificate.

For Norwegian’s full policy regarding COVID-19, click here .

Princess Cruises

The following Princess sailings have been canceled:

• Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022
• Royal Princess Australian sailings through March 9, 2022
• Discovery Princess departures from Los Angeles through March 20, 2022
• Emerald Princess Australia and New Zealand sailings through March 2022
• Caribbean Princess sailings from March to May 2022
• Island Princess sailings through April 4, 2022, and sailings from Fort Lauderdale through April 17, 2022
• Diamond Princess cruises in Antarctica and South America through April 5, 2022
• Sapphire Princess Australian sailings through April 8, 2022
• Crown Princess cruises leaving from the West Coast through April 29, 2022, and the May 2, 2022 departure
• Sapphire Princess cruise departing April 29, 2022
• Select Regal Princess Mediterranean cruises departing April 30, 2022, and July 2022
• Select Coral Princess cruises departing from Australia through August 2022
• Sapphire Princess cruises leaving from the West Coast from September 24, 2022, through November 7, 2022

All Sun Princess, Sea Princess, and Pacific Princess sailings have been canceled as these ships have been sold. All sailings on Golden Princess and Star Princess have also been canceled as these ships have been transferred to sister company P&O Cruises Australia.

Refund policies vary based on your specific cruise, but you’ll most likely receive a 100% future cruise credit or a full refund.

How To Cancel a Princess Cruise

To request a refund instead of a Future Cruise Credit, click here .

For Princess Cruise’s full policy regarding COVID-19, click here .

Regent Seven Seas Cruises

There are currently no blanket cancellation policies for Regent Seven Seas Cruises.

How To Cancel a Regent Seven Seas Cruise

To cancel your cruise contact your travel agent or call Regent Seven Seas directly:

• U.S./Canada: 844-4REGENT (844-473-4368) or 954-776-6123
• United Kingdom: 02380 682280
• Europe: +44 2380 682140
• Australia/New Zealand/Asia Pacific: 1-300-455-200
• Latin America/Brazil: 0800 400-3132 or +1 954-940-7586

For Regent Seven Seas’ full policy regarding COVID-19, click here .

Royal Caribbean

• Symphony of the Seas sailings through January 28, 2022
• Jewel of the Seas sailings through February 19, 2022
• Vision of the Seas sailings through March 6, 2022
• Voyager of the Seas sailings through April 23, 2022
• Serenade of the Seas sailings through April 25, 2022
• Radiance of the Seas sailings through April 28, 2022
• Rhapsody of the Seas sailings through May 22, 2022

If you were scheduled on a Royal Caribbean cruise that was canceled, you can receive a 125% Future Cruise Credit that can be used by May 31, 2022, for any cruise through December 31, 2022, or 1 year from the original sailing date, whichever is later.

Alternatively, for sailings through April 30, 2022, you can “lift and shift” your cruise itinerary to be rebooked the following year (this maintains the original pricing and any promotions used).

If you’d prefer a cash refund, you can request it by submitting a form here . Refunds will be issued within 45 days of the request submission.

Cruise With Confidence Future Cruise Credit

The Cruise with Confidence policy applies to any cruise booked by January 31, 2022, scheduled to sail through May 31, 2022. If you cancel at least 48 hours before the sail date you’ll be eligible for a 100% Future Cruise Credit that can be applied to any cruise booked by May 31, 2022, with a departure date through December 31, 2022, or 1 year from the originally scheduled departure date, whichever is later.

How To Cancel a Royal Caribbean Cruise

If you booked with a travel agent, contact your travel agent to cancel. If you booked directly with Royal Caribbean, you can call 866-562-7625 to cancel or click here .

For Royal Caribbean’s full policy regarding COVID-19, click here .

There are no current blanket cancellations by Seabourn.

Guests who were scheduled on a canceled cruise have 2 options for a refund:

• Receive a 125% refund in the form of a future cruise credit, which is valid for 12 months from the date of issue and must be used by December 31, 2022.
• Receive a 100% refund back to the original form of payment.

How To Cancel a Seabourn Cruise

If your cruise has been canceled, you should receive information directly from Seabourn on how to proceed or you can email [email protected] .

For Seabourn’s full policy regarding COVID-19, click here .

Silversea Cruises has canceled the following voyages:

• Silver Dawn: all departures through March 17, 2022
• Silver Wind: all departures through May 27, 2022

Guests who were scheduled on a canceled cruise will receive a 100% refund in the form of a future cruise credit  that can be applied to any cruise within 2 years of issuance.

For Silversea’s full policy regarding COVID-19, click here .

Viking Cruises

Currently, all Viking cruises are sailing as scheduled.

How To Cancel a Viking Cruise

To cancel your Viking cruise contact your travel agent or Viking directly at 833-900-0951.

For Viking’s full policy regarding COVID-19, click here .

It’s a stressful time for everyone and having to cancel or postpone a vacation is never fun.

The important thing to remember is that everything will get back to normal at some point! Until then, stay safe and have fun planning your next trip.

Frequently Asked Questions

How do i cancel my upcoming cruise.

Each cruise line has a different method to cancel your cruise and request a refund or cruise credit. Most have an online form to submit in lieu of calling.

Should I take the future cruise credit or get a refund?

This is a personal choice, but taking the future cruise credit is usually more valuable. Most cruise lines will let you use the credit on any sailing through 2022, so there will be plenty of opportunities to use it. If, however, you’re in a tight financial spot due to the current situation, it may make more sense to take the refund.

What's the best insurance policy for a cruise?

Many credit cards come with travel insurance built-in, and there are also additional policies you can buy to protect you. Check out these posts for some guidance:

• Guide to Credit Card Insurance
• Introduction to Travel Insurance
• The Best Travel Insurance Companies

Will cruises be cancelled in 2022?

While many cruises have resumed operations, there are definitely still cancellations going into the first half of 2022. The spread of the Omicron variant has sparked a new wave of cruise cancellations and passengers can expect additional cancellations to pop up throughout the year.

Was this page helpful?

About Katie Seemann

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, Forbes Advisor, and Fortune Recommends.

Discover the exact steps we use to get into  1,400+ airport lounges worldwide, for free  (even if you’re flying economy!).

We respect your privacy . This site is protected by reCAPTCHA. Google's  privacy policy  and  terms of service  apply.

Related Posts

UP's Bonus Valuation

This bonus value is an estimated valuation  calculated by UP after analyzing redemption options, transfer partners, award availability and how much UP would pay to buy these points.

Last-Minute Cruise Cancelation? Here Are Your Rights As A Passenger

There's a lot to love about cruises. As opposed to multi-destination land and air travel, where you typically have to transfer from one aircraft, train, or car to another to reach your stops, many cruises let you visit multiple destinations in a single journey. Most are also all-inclusive, allowing you to enjoy a long list of amenities and benefits on the same trip. You can access a delicious buffet daily, a cushy stateroom, live entertainment, gyms and spas, pools, and much more. The best part? You only have to pay once.

Unlike flights , cruises are also less tumultuous in terms of schedule, with cancelations coming few and far between. That is until COVID-19 happened and upended the whole industry. Even now that restrictions are much more relaxed, cancelations still occur, and if not, what happens is the opposite: cruises cram more people on board to keep up with the demand. "The issue right now is fewer people are canceling because of COVID, so they're having to readjust that algorithm a bit to account for the fact that more people are just going no matter what, " Wall Street Journal reporter Jacob Passy told CBS News .

If you plan on going on a cruise now or in the foreseeable future, you must be aware of your rights during a cancelation. Here's what you need to know.

You're entitled to a full compensation

Finding out that the cruise you've been excited about has been canceled can cause frustration. Unfortunately, it happens beyond our control, driven by factors like inclement weather, mechanical issues, and overbooking. The best course of action is to exercise your rights as a passenger and check what compensation you can get from the cruise line in exchange for your troubles.

Pre-pandemic, it was usually up to the cruise line's discretion how they would compensate passengers for canceled trips. Some do a full refund, while others offer travel credits they can use for future vacations. However, in 2022, the Federal Maritime Commission issued a new ruling to better protect consumers from financial setbacks caused by cancelations. "It's the first time that the law has been changed since 1881, since the California gold rush," FMC Commissioner Louis Sola told NBC 5 . "People can be confident moving forward."

As outlined in the new rules, passengers can expect a full refund from cruise operators if their booked cruise trip has been canceled or delayed for three or more days. The refund includes the full amount they paid, including miscellaneous fees. Operators are also mandated to clearly communicate to passengers their refund policies to manage everyone's expectations.

You may also request to be rerouted somewhere else

Should you experience a cruise cancelation but don't want to give up on your trip entirely, there may still be ways to pursue your on-deck adventures. If you don't like a cash refund, you can contact the cruise operator to see if you can board a different cruise. Aside from repayments, cruise operators are expected to offer alternatives that may be more convenient to guests, such as a reservation on a different sailing. However, you may have to learn how to adapt quickly, as the alternative cruise may have other destinations. But hey, an adventure is an adventure, right?

What's more, you must also be ready to pony up more money on an alternate sailing if it's more expensive than your original trip. Since you're only entitled to the full amount you paid previously, any charges on top of that will need to be shouldered by you — unless the cruise operator decides to be generous. "It can really vary and it depends on each individual circumstance," Jared Feldman, owner of Jafeldma Travel, shared with USA Today . Perhaps the only way you'll get to offset the additional costs is if you have reliable travel insurance, so make sure you have complete coverage before booking your cruise — or any trip for that matter. Bon voyage!

• 00800 0310 21 21 1-855-577-9489 1-877-288-3037 1-877-288-3037 1-877-474-2969
• | NCL Travel Blog">11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog
• | Norwegian Cruise Line">14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line
• | Deck Plans | Norwegian Cruise Line">14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line
• | Norwegian Cruise Line">20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line
• | NCL Travel Blog">11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog
• View All Results
• Preferences
• Latitudes Rewards
• Special Offers
• Personalised Recommendations
• Make reservations before you cruise
• 1 (current)

* Terms & Conditions Package not available on sailings less than 5 days or charter sailings.

• 00800 0310 21 21

What is the process for cancelling?

For those cancelling under the Peace of Mind policy, the FCC will be applied to the guests' profile in 7 working days. If the booking is outside final payment, refunds will work as usual. As always, for more assistance, please call Norwegian Cruise Line at 00800 0310 21 21 or your Travel Agent.

For those cancelling under the Peace of Mind policy, the FCC will be applied to the guests' profile in 7 working days. Bookings that are cancelled before the final payment is due, will receive an FCC for the deposit value and any payment made to Norwegian Cruise Line in excess of this will be returned to the same payment method in line with our normal refund terms. As always, for more assistance, please call Norwegian Cruise Line on 0333 241 2319

Related FAQs

How long do i have to redeem my pom future cruise credit (fcc), how long will it take to receive my pom future cruise credit (fcc), how long will the peace of mind policy be in effect, what protocols have been implemented to address covid-19, what happens when one or more guests cancel with peace of mind, but other guests on the same booking choose to sail, what happens if a new reservation using the fcc is cancelled, i am booked on a sixthman full ship chartered cruise, can i use an fcc, are any amounts on the affected bookings being refunded instead of being included in the fcc, to what reservations does the peace of mind policy apply, should i take out travel protection on my new bookings, what completed travel documents do i need to board the ship, are there any onboard activities that will not be available, what testing and treatment capabilities are there onboard, will i be required to purchase a company-sponsored shore excursion whilst at ports of call, do i need to use the norwegian cruise line app for new health and safety protocols, if i already booked a cruise that has a vaccine requirement and don’t want to get vaccinated, will the cruise line provide a refund for my cruise, additional 10 percent fcc, are there any restrictions on pre-existing health conditions or limitations for guests due to covid-19, extension of previously issued future cruise credits, how may i request a refund of my future cruise credit, will i be required to take a covid test to disembark the vessel or will ncl offer testing onboard to meet travel requirements for guests flying back to countries that require negative covid-19 test results to re-enter the country post cruise, what is the process for cancelling using peace of mind, how long will it take to receive the refunded portion (if any) of the cancelled booking, does this policy apply retroactively to existing bookings, can i make a new booking before i receive the future cruise credit for a cancelled booking, can i convert my fcc into another currency, what is your current final payment policy and timetable , if i cancel a reservation using peace of mind can i use my fcc to rebook the same sailing, i am booked on a full ship charter, am i eligible for this pom offer.

Here’s how to cancel or postpone a cruise due to COVID-19

Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans?

Although conditions on cruise ships are generally safer than on land, you might be wondering if there's a way to cancel or postpone your voyage due to COVID-19 concerns. In some cases, the answer is yes.

For more cruise news, reviews and tips, sign up for TPG's cruise newsletter .

The good news for those itching to cancel a booking is that it's easier than you might think with some lines — at least for now. Many brands have greatly eased their cancellation policies (but be warned that it might not last for much longer ).

In those cases, you will be offered either a future cruise credit equal to at least the amount you paid, a refund to your original form of payment or a combination of the two. Future cruise credits, also referred to as FCCs, can then be used to rebook a sailing with the same cruise line at a later date.

Ultimately, the type of refund you'll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not you've made your final payment and whether or not you actually have COVID-19.

Given some lines' current flexibility — allowing cancellation as close as 48 hours to embarkation day — even if you're tempted to cancel right now, it could be prudent to wait to see how the situation plays out. That's especially true if your sailing is several months away. Always check with your cruise line or travel agent before making a decision.

Click on your cruise line's name below to find out more.

Note: Generally, extra purchases — such as shore excursions, alternative dining, spa treatments and drink packages — will be refunded to the original form of payment and will not be added to any future cruise credits.

For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. They will receive 100% of the cruise fare paid in the form of FCC. The credit is to be used by June 30, 2023, either to book another sailing departing by June 30, 2023, or toward payment for another existing booking.

Related: What it was like on the first Azamara cruise since the line split with Royal Caribbean Group

Carnival Cruise Line

Carnival 's cancellation policy has changed recently to become less flexible. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. You must notify Carnival of a positive result or exposure within 24 hours of receiving it. (Proof is required.) If you choose to cancel your sailing without a positive test result, your refund will be issued based on the line's standard cancellation policies .

Related: Take a look at Carnival's Mardi Gras (yes, the one with the roller coaster)

Celebrity Cruises

Celebrity cruisers who booked by March 31, 2022, for sailing dates through Sept. 30, 2022, can cancel as little as 48 hours before sailing for a full refund. If you have paid in full, the amount will be issued in the form of FCC. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. If you have not paid in full, any money you have paid will be refunded to the original form of payment. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy .

Related: Here's a first look at Celebrity's new Celebrity Apex

Cunard Line

Cunard 's policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. Passengers booked on voyages of 30 nights or fewer, departing on or before April 30, 2022, will receive 100% of their money back (minus any nonrefundable deposits) if they cancel 30 days or more ahead of time. They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. All money will be forfeited for cancellations two weeks or less before sailing. For sailings departing May 1, 2022, or later, the line's standard cancellation policies apply.

Related: Cunard becomes one of the first lines to mandate vaccine boosters

Disney Cruise Line

Disney allows passengers who test positive for COVID-19, who have symptoms of COVID-19 or who have had a known exposure to someone with COVID-19 in the past 14 days to request either a full refund to their original form of payment or a credit to be applied toward a future Disney Cruise Line sailing. Credits must be used to book a voyage that departs on or before Sept. 30, 2022.

For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. If they cancel fewer than 60 days prior, refunds will be issued according to the temporary, flexible schedule . Cruisers who cancel without one of the above qualifications will be reimbursed based on the line's standard cancellation policy. Rather than cancel, booked passengers on departures through May 31, 2022, can instead choose to change their sailing date at no cost if it's done at least 15 days prior to the embarkation date.

Related: A Disney cruise vs. a visit to Disney World during the pandemic

Holland America

For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. Those who test positive for COVID-19 will receive full refunds right up until embarkation day. Refunds will be returned to the original form of payment, less any nonrefundable deposits or cancellation fees, which will be returned in the form of FCC to be used on a future booking.

Related: Curious about Holland America's newest Rotterdam? Here's a peek

MSC Cruises

If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you can't or don't want to embark. You must rebook your sailing when you cancel, and it must be for a sailing (any ship, any date) departing by March 31, 2023. This offer does not apply to world cruises or world cruise segments.

Related: Does MSC's latest vessel really cater to Americans?

Norwegian Cruise Line

Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency , even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19.

Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. Cruisers can cancel to receive a full refund in the form of FCC to be used for a different sailing, which must depart by Dec. 31, 2022. Passengers who test positive or who have been exposed will also be granted 100% FCC.

Princess Cruises

For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line.

Passengers are able to cancel closer to the sailing date if they or someone in their travel party tests positive for COVID-19. (Proof of a positive test result is required.)

Related: Interesting things you'll only find on Majestic Princess

Regent Seven Seas Cruises

Cruisers who book under Regent 's Regent Reassurance program are able to cancel within 15 days of sailing to receive a full refund in the form of FCC to be used for a different voyage.

However, sailings booked after April 30, 2021, don't qualify, so any bookings made in the latter half of 2021 or in 2022 will fall under the line's standard refund policy . Under that policy, cruisers will forfeit anywhere from 15% to 100% of the amount they've paid, based on when they cancel and how long their sailing is. The line will also retain a $100 penalty fee, which is returned to guests in the form of onboard credit to be used for a future booking.

Related: A look inside Regent's most expensive cruise ship

Royal Caribbean

Passengers who booked by March 31, 2022, for cruises departing on or before Sept. 30, 2022, are protected by Royal Caribbean 's Cruise With Confidence policy, which entitles them to 100% of the cruise fare paid in the form of FCC if they cancel for any reason. The FCC must be used on a sailing that departs within one year of when the FCC is issued. Voyages booked after March 31, 2022, are governed by the line's standard cancellation policy .

The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. Anyone in those situations is eligible to receive a refund or FCC. Refund requests must be received within six months of cancellation or the embarkation date (whichever is earlier). If a refund request is not made by that time, passengers will automatically receive credit for a future voyage.

Related: Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing

Seabourn is allowing more flexibility for travelers who aren't comfortable cruising right now. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. If you test positive for COVID-19 or have been directly exposed fewer than 30 days before you embark, you're also entitled to the above.

For sailings that don't fall within those parameters, the line's standard cancellation policies apply.

Related: Here's what to consider if you're thinking about booking future travel now

For all Silversea sailings scheduled to depart through March 31, 2023, cruisers can cancel and choose either a full refund or credit to be used for a future cruise booking with the line. This is also true for anyone who tests positive for COVID-19 or who has been a close contact of someone who has tested positive within 30 days of embarkation day.

For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Plus, unlike most other lines' credits, Viking's are transferable, so you can gift them to a friend or family member if you don't think you'll use them.

Virgin Voyages

Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before they're scheduled to set sail. Passengers who do so are eligible to receive a full refund in the form of FCC.

Related: First impressions of Virgin Voyages' Scarlet Lady from an expert cruiser

Windstar Cruises

Cruisers booked on Windstar voyages departing through June 30, 2022, can cancel as late as 48 hours before their scheduled embarkation day. Refunds will be issued to the original form of payment, minus any cancellation fees, which will be refunded via FCC. Credits must be used toward a new booking within 24 months of issuance.

Planning a cruise? Start with these stories:

• The 5 most desirable cabin locations on any cruise ship
• The 8 worst cabin locations on any cruise ship
• A quick guide to the most popular cruise lines
• 21 tips and tricks that will make your cruise go smoothly
• 15 ways cruisers waste money
• 12 best cruises for people who never want to grow up
• What to pack for a cruise

Please note: Our website no longer fully supports IE11 , as such you may encounter issues using our website, please try an alternative browser such as Google Chrome, Mozilla Firefox, Microsoft Edge (Windows) or Safari (Mac).

My cruise has been cancelled, what are my rights?

If your cruise operator expects your departure to be cancelled, the operator should inform you as soon as possible. If this is on the day of travel, you should be informed no later than 30 minutes after your scheduled time of departure.

Meals and refreshments If your cruise is expected to be cancelled, you should be provided with free snacks, meals and refreshments in relation to the waiting time.

Refreshments should be provided even if the reason for the cancellation is bad weather. However, they need only be provided if they are available or can reasonably be supplied.

This will be affected by a number of factors such as the facilities in the port terminal or on board the ship, the time of day and the proximity of the terminal to local amenities.

ABTA tip The Department for Transport suggests that reasonable refreshments for a delay of over four hours would be water or tea initially, with a snack or light meal. If the delay goes over eight hours, a hot meal should be provided.

Re-routing or reimbursement When your trip is cancelled, your cruise operator should offer the choice of an alternative or a refund.

Accommodation When a sailing is cancelled and an overnight stay becomes necessary, your cruise operator should offer you accommodation free of charge, if possible.

This can be on board the ship, or ashore. The cruise operator is also free to look at other options, such asking you to go home, or to make your own arrangements and offering to reimburse your expenses. The cruise operator may limit accommodation costs to €80 (approximately £66) per night per passenger for a maximum of three nights.

However, no overnight accommodation has to be offered, or costs reimbursed, where the cancellation is caused by weather conditions endangering the safe operation of the ship.

Compensation You don’t have an entitlement to fixed amounts of compensation. Your rights to compensation come under the Package Travel Regulations.

Compensation wouldn’t be due where the operator can’t provide the services due to exceptional circumstances or an unforeseen event.

• Cruise and ferry

• Favorites & Watchlist Find a Cruise Cruise Deals Cruise Ships Destinations Manage My Cruise​ FAQ Perfect Day at CocoCay Weekend Cruises Crown & Anchor Society Cruising Guides Gift Cards Contact Us Royal Caribbean Group
• Back to Main Menu
• Search Cruises " id="rciHeaderSideNavSubmenu-2-1" class="headerSidenav__link" href="/cruises" target="_self"> Search Cruises
• Cruise Deals
• Weekend Cruises
• Last Minute Cruises
• Family Cruises​
• 2024-2025 Cruises
• All Cruise Ships " id="rciHeaderSideNavSubmenu-4-1" class="headerSidenav__link" href="/cruise-ships" target="_self"> All Cruise Ships
• Cruise Dining
• Onboard Activities
• Cruise Rooms
• The Cruise Experience
• All Cruise Destinations " id="rciHeaderSideNavSubmenu-5-1" class="headerSidenav__link" href="/cruise-destinations" target="_self"> All Cruise Destinations
• Cruise Ports
• Shore Excursions
• Perfect Day at CocoCay
• Caribbean Cruises
• Bahamas Cruises​
• Alaska Cruises
• European Cruises​
• Mediterranean Cruises​
• Royal Destinations
• Cruise Planner
• Make a Payment
• Check-In for My Cruise
• Beverage Packages​
• Shore Excursions​
• Book a Flight
• Dining Packages​
• Royal Gifts
• Required Travel Documents
• Transportation
• Book a Hotel
• Redeem Cruise Credit
• All FAQs " id="rciHeaderSideNavSubmenu-7-1" class="headerSidenav__link" href="/faq" target="_self"> All FAQs
• Boarding Requirements
• Future Cruise Credit​
• Travel Documents​
• Check-in​ & Boarding Pass
• Transportation​
• Perfect Day at CocoCay​
• Post-Cruise Inquiries
• Royal Caribbean
• Celebrity Cruises

What happens to my shore excursions if I cancel my cruise?

If you cancel your cruise with pre-booked shore excursions, you will receive a full refund. The cancelled tour(s) will be refunded to your credit card.

Still need help? Contact Us

Get support by phone or email.

Email Your Questions

Locate a Travel Agent

Previewing: Promo Dashboard Campaigns

My Personas

Code: ∅.

What to do if your flight is cancelled or delayed

Passengers at Manchester Airport are facing major disruption after a power cut forced two of its three terminals out of action .

More than 50 flights have been cancelled from both Terminal 1 and 2, while journeys still going ahead are severely affected by delays.

Those who have seen their flight cancelled will be left wondering what happens now and what their rights are.

We’ve taken a look at exactly what you can do when your flight is cancelled or delayed.

What am I entitled to if they cancel my flight?

When flying to or from the UK, passengers are fairly well protected by UK laws when it comes to flights being cancelled.

Here’s a breakdown of what those rights are, according to the Civil Aviation Authority (CAA).

First of all, airlines must provide you with care and assistance, which includes supplying a reasonable amount of food, drink and means of communication.

This often comes in the way of vouchers to use at shops and restaurants.

If you are re-booked onto a flight the following day, the airline must provide you with accommodation, usually in a nearby hotel, as well as transport to and from the airport.

Even if the delay lasts longer than one day, an airline must still put you up until they are able to provide the service and get you to your destination.

When major disruption hits, airlines sometimes struggle to assist the large number of passengers. If this happens to you, make sure you keep every receipt for everything you paid for until you board your replacement flight.

This must be within reason, such as food, drink and emergency accommodation.

Will I be refunded for a cancelled flight if I no longer wish to fly?

In short, yes.

CAA guidance says: ‘You can get your money back for all parts of the ticket you haven’t used. For instance, if you have booked a return flight and the outbound leg is cancelled, you can get the full cost of the return ticket back from your airline.

‘If you are a transfer passenger and you have already completed part of your journey, you are also entitled to a flight back to your original departure point when your connecting flight is cancelled and you decide not to continue your journey.’

Will I get compensation for a cancelled flight?

This is a bit of a grey area, but the rule of thumb is that if your flight is completely cancelled without 14 days notice, you are entitled to claim compensation.

Each airline will vary in their cancellation policies – and it’s worth checking how it works for the specific airline you are flying with.

The cause of the cancellation can be a loophole for airlines, however. For example, if it wasn’t the airline’s fault, don’t expect to receive any compensation.

The CAA says: ‘Disruptions caused by things like extreme weather, airport or air traffic control employee strikes or other “extraordinary circumstances” are not eligible for compensation.’

Whether or not a power cut would fall under this category would be a topic of debate, so you will need to follow up with your specific airline regarding cancellation compensation.

For further information about exactly how much compensation you could be entitled to, it’s worth looking at the CAA rules here .

What to do if your flight is delayed

The first step to protecting your holiday from delays starts before you even pack your bags: travel insurance.

Many insurers offer cover for customers who can prove they missed their flight due to ‘extraordinary circumstances’ out of their control, according to Rory Boland, Editor of Which? Travel.

He writes on Which? : ‘Evidence that you turned up at the time advised by the airport or airline could be crucial, so keep your bus ticket or parking stub, and any receipts from shops or restaurants inside the terminal.

Travellers who experience delays at check-in or security processing should also ‘make a fuss’ if their flight is due to take off soon for example by asking staff to take them to the front.

Mr Boland added: ‘Buried in the T&Cs of many airlines is a promise to help, and some will let you rebook for free in such instances.’

If staff are hard to come by, airlines must usually provide updates online – but if this fails, you can also enter your flight number on FlightRadar24 for real-time tracking of the plane you’re due to catch.

Under UK law, airlines must provide passengers experiencing ‘significant delays’ with food and drink (usually in voucher form), means of communication and, if their flight is pushed back a day, temporary accommodation and transport to the lodgings.

‘Significant delays’ mean waits of more than two hours for short-haul flights, three hours for medium-haul and four hours for long-haul.

Passengers due to travel on UK or EU-regulated flights are also legally entitled to compensation for delays of more than three hours to the arrival time – starting with £210 for short-haul flights – unless caused by ‘extraordinary circumstances’ out of their hands.

These rules cover any flights leaving from a UK or EU airport and do not change if the airline is based in another country, according to MoneySavingExpert .

That means they still apply if you fly between two EU countries, or fly elsewhere on an EU-regulated flight that has nothing to do with the UK.

They also usually apply if the delay stops you from boarding a connecting flight from a non-UK, non-EU airport if both legs were part of a single booking, or if that connecting flight was similarly delayed.

If your flight is delayed by more than five hours and you no longer want to catch it, you are entitled to a full refund regardless of the cause, according to Citizens’ Advice.

Be wary of doing this if you still plan to get to your destination by other means: the return flight purchased through your original operator may be included as part of the same refunded booking.

Get in touch with our news team by emailing us at [email protected] .

For more stories like this, check our news page .

Get your need-to-know latest news, feel-good stories, analysis and more by signing up to Metro's News Updates newsletter

You are using an outdated browser. Please upgrade your browser to improve your experience.

• Parking & Directions
• (888) 623-1445
• The Ultimate Guide to Watching the Blue Angels at Seafair

June 21, 2024 By Georgia Golla

• Special Events

Seafair Weekend annually transforms Seattle's Genesee Park and Lake Washington into a spectacular stage for the exhilarating Boeing Seafair Airshow featuring the Blue Angels. This event, deeply entrenched in the heart of the Puget Sound community, draws spectators from across the region, who gather to witness the precision and skill of the famed naval aviators. The Blue Angels, known for their tight formations and daring aerobatics, perform over the waters of Lake Washington, offering a breathtaking display of aerial prowess.

Attending this event provides a unique opportunity to see the Blue Angels execute maneuvers such as the Vertical Break, the Diamond Dirty Loop, and the Sneak Pass, against the backdrop of Seattle's picturesque landscape. The full schedule of the airshow is meticulously planned, with visibility and execution heavily dependent on weather conditions. This adds an element of suspense and excitement, as attendees eagerly anticipate clear skies for the best possible viewing experience.

Preparation for spectators includes checking the latest schedule updates and ensuring tickets and viewing spots are secured well in advance. The event is not just an airshow but a celebration of community, aviation excellence, and national pride, encapsulated in the roar of jet engines and the gasps of amazed crowds.

Purchase Tickets

Historical Background

The Blue Angels, officially formed in 1946, have become a celebrated fixture at Seattle's Seafair since their first performance at the festival in 1972. Originating as the U.S. Navy's flight demonstration squadron, their mission was to boost Navy morale, demonstrate naval air power, and maintain public interest in naval aviation. Their precision flying and awe-inspiring aerobatics quickly captivated the public, enhancing their reputation nationally.

Seafair, which began in 1950, was conceived as a festival to celebrate Seattle's marine and boating heritage. By integrating the Blue Angels into their program, Seafair bridged Seattle's rich naval history with spectacular contemporary entertainment. This partnership magnified the event's draw, transforming it into a pivotal summer attraction for both locals and tourists. The annual performances of the Blue Angels became a symbol of precision and discipline, reflecting the spirit and expertise of the U.S. Navy.

Their appearance every summer highlights the peak of the Seafair festival, bringing together communities with displays of aerial mastery that echo the dynamism and innovation of Seattle itself. Each show not only reinforces the historical ties between the naval forces and the local community but also underscores the enduring allure and excitement of naval aviation in modern times.

Seafair Weekend Event Details

Building on their historical significance, Seafair Weekend event has numerous viewing opportunities and activities planned for attendees. The main event, set to dazzle spectators, will take place near Genesee Park and over Lake Washington.

This year, the Seafair Weekend, often hailed as an unofficial holiday in the Puget Sound region, promises an array of thrilling aerial displays and precision flying that showcase the skills of the U.S. Navy pilots.

Best Viewing Spots

For the best viewing of the Blue Angels at Seafair, a viewing cruise is definitely your best option! F or those interested in a unique viewing experience, Blue Angels Viewing Cruises are available. These cruises depart from AGC Marina on South Lake Union and Carillon Point in Kirkland. Guests should be sure to make reservations in advance as these cruises tend to sell out quickly. 

Before departing for the cruise, attendees are advised to book their reservations early, and have their boarding passes ready, either through an e-pass or printed at home. This preparation will help guarantee a smooth and enjoyable Seafair experience.

F or those looking to stay on land, you’ll want to consider securing a spot near Genesee Park or along the shores of Lake Washington, where the aerial maneuvers are most visible. These locations offer essential views that are important for appreciating the precision and skill of the pilots.

Genesee Park, in particular, is a popular choice because it provides a wide expanse of open sky above Lake Washington, allowing for panoramic views of the high-speed jets as they perform their intricate formations and stunts.

Another excellent spot is the waterfront areas along Lake Washington Boulevard. Here, spectators can enjoy a slightly elevated vantage point, which can offer a different perspective on the aerial performance. The boulevard stretches along the eastern shore of the lake, giving visitors numerous options for setting up their viewing area.

For those looking for a more unique experience, the docks and public piers around the lake also provide a frontline view of the action. These spots are especially good for photography enthusiasts aiming to capture the Blue Angels in their dramatic flybys and complex choreography against the backdrop of the Seattle skyline.

Viewing Experience

Experiencing the Blue Angels at Seafair transcends typical spectatorship, transforming into a visceral celebration of aerial precision and speed. The sensation of watching these high-performance jets execute breathtaking maneuvers above Lake Washington is electrifying. The roar of the engines reverberates through the body, creating a palpable excitement among the crowd. Each loop, roll, and dive demonstrates not just the skill of the pilots but also the cutting-edge capabilities of aviation technology.

Seafair Weekend presents a unique opportunity to witness these thrilling performances. Crowds gather around Genesee Park and along the shores of Lake Washington, their anticipation building until the sky above bursts into motion with the jets' synchronized choreography. The experience is not merely about watching; it's about feeling part of something larger—a shared moment of awe and national pride.

The Blue Angels' performance schedule is contingent on weather, which adds an element of unpredictability to the event. Spectators are advised to check the full Boeing Seafair Airshow schedule to enhance their viewing experience, ensuring they don't miss any part of this spectacular aerial display.

Accessibility and Amenities

While the Blue Angels' shows are a visual spectacle, guaranteeing easy access and available amenities also greatly enhances the spectator experience at Seafair. For those planning to attend, Seafair organizers have made significant efforts to cater to a variety of needs, ensuring that all attendees, including those with disabilities, have a comfortable and enjoyable experience.

Accessible viewing areas are available, offering unobstructed views of the thrilling aerial maneuvers. These areas are situated strategically around Genesee Park and along the shores of Lake Washington, providing excellent vantage points for all.

Additionally, Seafair Weekend event at Genesee Park has a plethora of amenities to improve visitor comfort. Numerous food vendors offer a wide range of culinary choices, from local delights to international cuisines, catering to diverse palates and dietary needs. Ample restroom facilities are strategically placed throughout the venue, and there are several first aid stations, ensuring quick medical attention if needed.

For families, designated quiet zones and diaper-changing facilities are accessible, making the event welcoming for attendees with young children.

Transportation to and from the event is streamlined through increased public transit services and designated parking areas close to the main attractions. This thoughtful organization ensures that your focus remains on the skies, enjoying the spectacular show hassle-free.

Seafair Traditions and Culture

Seafair, a cornerstone of Seattle's cultural fabric, blends a rich tapestry of traditions ranging from boat races to parades that encapsulate the city's maritime and aviation heritage. Each summer, this festival transforms the city into a vibrant tableau of community spirit and celebration. Central to its festivities is the hydroplane races on Lake Washington, a nod to Seattle's deep connections with water-based activities. The thunderous roars of the engines and the splash of speeding boats provide a pulse-pounding spectacle that attracts thousands of spectators.

Moreover, the event is synonymous with the Blue Angels' awe-inspiring air shows. The precision flight demonstrations by the U.S. Navy pilots are not just displays of aerial acrobatics but also a tribute to the advancements in aviation technology and military excellence. This high-flying act is eagerly anticipated, with people flocking to secure the best viewing spots around the lake.

 Health and Safety

Prioritizing the safety and well-being of all attendees is paramount during the exhilarating Seafair festivities. As thousands gather to witness the stunning aerial maneuvers of the Blue Angels, it's essential to prioritize health and safety measures.

First, spectators should come prepared with proper sun protection, including sunscreen, hats, and sunglasses, as the event involves prolonged exposure to the sun. Additionally, staying hydrated is crucial, and visitors are encouraged to bring sufficient water supplies to combat the heat.

Noise protection is another significant consideration. The Blue Angels' performances involve high decibel levels, which can pose a risk to hearing. Earplugs or noise-canceling headphones are recommended, especially for children and those with sensitive hearing.

Given the large crowds, it is also important for attendees to be aware of their surroundings and keep an eye on their personal belongings to prevent theft or loss.

Furthermore, event organizers provide clearly marked medical stations throughout the venue for any health-related emergencies. These stations are staffed with professional medical personnel ready to assist with any issues that may arise. Attendees should familiarize themselves with the locations of these stations upon arrival to ensure they can access help quickly if needed.

Get Your Blue Angels Viewing Cruise Tickets Today!

As the Seafair weekend approaches, attendees can look forward to a spectacular display of aerial expertise with Argosy Cruises. Book your Seafair Blue Angels Viewing Cruise to get the best seat in the city to enjoy the airshow; and take part in this celebration of community and aeronautical prowess.

Don’t miss out on the best way to experience this incredible event and get your tickets today !

 Frequently Asked Questions

 can i bring my pet on the argosy cruises seafair blue angels viewing cruise.

Due to our various food preparation permits, we are unable to invite pets onboard with the exception of service animals. If you bring a service animal you may be asked:

• Is the animal required because of a disability? This is a yes or no question. You are not required to, nor can you be asked to, disclose the nature or details of the disability. If the animal is not required because of a disability, then it will not be permitted.
• What is the nature of the work or task(s) that the animal is trained to perform? This question will not be asked if the nature of the work or task is readily apparent, such as a Seeing Eye dog. If the animal is not trained to perform specific work or tasks to assist the individual because of a disability, then it will not be permitted.

You cannot and will not be required to provide any sort of certification or documentation proving that the animal is a service or assistance animal. Nor will you be required to pay a fee to bring the animal onto an Argosy Cruises vessel.

The service or assistance animal must be housetrained, and must be kept under control at all times while on board an Argosy Cruises Vessel. Argosy may ask that a service or assistance animal be removed from the property if it is not housetrained, if it is acting out of control and no effective action is being taken to control it, or if it poses a direct threat to the health or safety of others. The threat of an allergic reaction is not a direct threat to the health or safety of others.

Is Wi-Fi Available During the Cruise?

No, wi-fi is not available onboard our boats. 

Can I Cancel My Cruise Ticket Last Minute Due to Weather?

Our ships are fully enclosed and climate-controlled for your comfort. We sail rain or shine all year long. Captains may adjust routes to best manage conditions during sailing and cruise will be canceled if it’s not safe to be on the water.

Guests who cancel 10 days or more in advance of their departure date and time will be offered a 50% refund on the total amount paid for their booking (excluding our non-refundable Ticketing Fee). Cancellations less than 10 days in advance will not be refunded. Future open credits will not be offered for any cancellations.

I went on my first Carnival cruise — these are the 2 reasons I might not do it again

• I spent four nights on Carnival Cruise Line's new Carnival Firenze cruise ship.
• The quality of the vacation reflects its relatively affordable fares.
• I have two major gripes about my experience: the lackluster food and incessant upselling.

People love to hate Carnival Cruise Line. After sailing on the new Carnival Firenze , I now understand why: The food was as bad as the incessant upselling.

The company's ships have a reputation for being affordable but rowdy, so much so that it had once threatened to fine unruly travelers $500.

But this sour standing doesn't seem to be negatively impacting business. Its parent company, Carnival Corp , experienced "record" deposits and high-priced bookings in the first quarter of 2024.

Despite its growing popularity, I don't think I'll willingly book another Carnival cruise, or at least Carnival Firenze, again.

And it's not for the reasons you might expect.

My four nights on Carnival Firenze weren't stellar — not because of the rambunctious crowd (shocker, I know), but because of the terrible food and annoyingly endless upselling .

Carnival certainly lives up to its reputation of having affordable cruises.

The cheapest Carnival Firenze itinerary in 2024 is a four-night sailing for $359 per person, including taxes and fees. That's less than $90 a night for a hotel room at sea, unlimited food, onboard activities, and the chance to see Catalina Island and Ensenada, Mexico.

Not bad, considering new ships typically have a steep pricing premium (Royal Caribbean's new Icon of the Seas mega-ship starts at more than $260 a night).

The fares can’t be beat. And the quality of the food reflects that.

Look, I'm not expecting caviar and freshly shaved truffles on every plate. I can respect a sloppy burger and simple pasta, as I expected for a Carnival cruise . And seeing complimentary dishes such as beef tartare was unexpectedly welcomed.

Unfortunately, everything I ate was mediocre.

The best word to describe most of my Carnival Firenze meals is "sweet."

The honey-mustard dressing at the buffet salad station was so sugary it could've been a dessert. But even the thick, saccharine dressing couldn't moisten up the incredibly bone-dry chicken.

Sure, sure. Honey mustard is supposed to be jam-packed with sugar, and I poured it with a heavy hand. But I think a salad dressing shouldn't send diners into a sugar rush.

Some savory dishes were overpowered by unnecessary sweetness.

My main dining room entrée of shrimp and fish cake could've been great. The shrimp was perfectly bouncy, and while the fish cake was questionably mushy, it was seasoned well with a garlicky, oniony dried spice mix.

Unfortunately, the accompanying tomato sauce, sweetened like it was meant to be a sorbet, lost the dish all of its accolades.

A good tomato sauce strikes a delicate balance between sweetness and acidity. This was just sugar — and a profound ability to make decent seafood taste bad.

The dining room's clams and linguine could've also been a win if not for some major issues.

I didn't love that it came with only four or five clams, but I do love pasta dishes with a contrasting texture!

Unfortunately, said "texture" was a hard, small piece of plastic hidden among the mound of noodles.

If the food wasn’t sweet, it was heavy.

The ship's Guy Fieri-branded burger joint accrued lines before it opened for lunch. I, drawn to hyped food places like a moth to a light, was excited by its popularity.

Unfortunately, I couldn't enjoy it for long. I hit a food coma about four bites into the decadently greasy pepperoni-pizza burger, served with a thick slab of fried mozzarella.

By day two, I began dreaming of light vegetables, freshness, and fiber.

But the two complimentary dining venues that catered to these needs — the Fresh Creations salad stand and La Strada Grill with sandwiches and sides — were only open during the last day of the sailing. At that point, the lack of fiber had already done its damage.

I even tried ordering off the vegan menu for breakfast one morning. Unfortunately, I was denied my meatless dish: The waiter said vegan breakfasts had to be ordered the night before, a restriction I've yet to see on another cruise.

The mediocre food marred my experience, but it wasn't the worst part of my Carnival cruise.

That title goes to the incessant, in-your-face upselling, done with a persistent annoyance reminiscent of an annoying fly buzzing around your home.

On paper, Carnival offers some ultra-cheap cruise fares . In reality, once you board the ship, you're met with an unsavory number of pay-to-play options that could quickly double your vacation cost.

Mass-market cruise lines have been increasingly upselling onboard amenities and activities.

On Norwegian's newer ships, this includes slapping a $10 fee on the mini-golf course. On Royal Caribbean's latest vessel , this means paying $49 for a ropes course that could be completed in less than a minute.

But on Carnival , even complimentary venues had pay-to-play options.

For example, the buffet, where guests had to pay for chicken wings.

Or the free dining room, where breakfast juices — shown by a waiter at each table — could be purchased for $5.

Looking for a midday snack? You could hit complimentary venues such as Il Mercato for sausages or the pizza stand for, well, pizza. Just be prepared to pay $6 if you want a Korean barbecue steak pie instead of pepperoni.

The dreaded dollar sign followed me day to night, on and off the ship.

The nightly movie screenings were free to attend. But if you want a bag of buttery popcorn, you'll have to pay $4.

That's the same price guests had to pay if they wanted to take a shuttle from the port in Ensenada to downtown.

Even scheduled onboard activities had unnecessarily gratuitous upcharges.

Tea bags during "Tea Time" were $1.50. Unaware of the price before being approached by the server, I declined on the principle of not wanting to pay.

A few minutes later, he returned to inform me that he did, in fact, have two free options stashed behind the up-charged ones: Lipton and Bigelow green tea — the only tea bags available at the buffet.

At breakfast, a server joked that my croissant and Lipton tea would cost $20.

If I didn't know any better, I would've believed him. It seemed as if almost everything I wanted came with a sneaky price tag, as seemingly intended by Carnival's parent company.

Travelers spent more money aboard Carnival Corp's ships in the first quarter of 2024 than in the same time last year. To continue this success, Josh Weinstein, the president and CEO of Carnival Corp, told investors in March that the company would continue to "push and press" its cruise lines to "optimize and maximize both on the ticket and onboard spending."

In truth, the ship does have some redeeming qualities.

The mini-golf course, waterslides, board games, and elevated ropes course were complimentary and a great way for families to pass sea days.

I arrogantly found the whole Italy-themed decor (it is called Firenze, after all) a bit tacky. But if you love the idea of a garish Las Vegas-ified Italy — think, the Walmart version of the Venetian — you could find some joy in the kitsch.

But these amenities weren’t enough to overlook the mediocre food and difficult-to-resist upselling.

Cruises are meant to be relaxing and fun. There's nothing relaxing about having to think about your finances whenever you're met with a pay-to-play option, which felt constant on Carnival Firenze. Nor is there anything fun about chewing into a piece of hidden plastic.

If you want the vacation of your dreams on Carnival's new ship, be prepared to pay up. But at that point, you may as well save that money for another ship — or cruise line.

• Main content