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We offer competitive travel insurance for individuals and families, annual as well as for single trip, not just when you are travelling but also before departing.

We recognize that the hazards associated with overseas travel can turn out to be very expensive and this may include loss or damage to baggage and personal effects, financial consequences of cancellation of a trip and medical expenses which can be quickly mount up when overseas.

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• Great Eastern Travel Insurance: Is It a Good Deal?

• TravelSmart Premier Basic is competitively priced for single trips
• Offers adventurous leisure activities and golf coverage
• Basic plan is only available for Malaysia
• Elite plan is expensive for ASEAN travellers but offers below average medical coverage

Great Eastern’s TravelSmart Premier stands out for offering affordable basic-tier travel insurance plans, both single and annual, to Malaysia. At just S$26 for a 1-week trip and S$261 for an annual insurance plan, the cost for the TravelSmart Premier Basic plan is below the industry average.

However, the basic-tier plan is a no-frills plan which does not have COVID-19 and Adventurous Leisure Activities coverage, and customers looking for more coverage would have to go for higher-end plans.

Table of Contents

• Great Eastern TravelSmart Premier Basic Plan

Great Eastern TravelSmart Premier Classic & Elite Plans

• Golfer Coverage

Claims Information

• Summary of Coverage

Great Eastern Travel Insurance: What You Need to Know

Great Eastern's travel insurance may disappoint those who are looking for cheap or high-value plans due to its mostly uncompetitive premiums and limited COVID-19 coverage. Depending on the destination and level of coverage you need, you can choose from the TravelSmart Premier Basic, Classic or Elite plan.

The TravelSmart Premier Basic plan offers basic medical, terrorism, trip inconvenience and golf coverage. However, the basic-tier plan can be purchased for Malaysia only and does not include COVID-19 coverage. Those looking to purchase travel insurance to other countries must select either the Classic or Elite plans, both of which cost considerably above average.

Additionally, though Great Eastern offers adventure leisure activities cover, they are only available for the Classic or Elite plan.

Even with these additional benefits, it is difficult to recommend Great Eastern's travel insurance to the average consumer who wants to maximise value.

Great Eastern TravelSmart Premier Basic

The Great Eastern TravelSmart Premier Basic plan has the potential of standing out by being the only Malaysia/Batam/Bintan plan that is available for annual coverage.

However, in exchange for the low premium, there is no COVID-19 coverage or Adventurous Leisure Activities coverage.

In addition, the Great Eastern Travel Premier Basic plan is only available for Malaysia and users have to select between Classic and Elite plans for other destinations.

Great Eastern's TravelSmart Premier Classic plan is quite expensive for the coverage it provides, giving consumers a low value plan and leaving those who either want top coverage or great prices unimpressed.

Although it includes adventurous leisure activities coverage—which may seem like a great deal at first because most other plans charge extra for these benefits—other mid-tier plans still end up being cheaper even with the extra cost to add on these sports coverages.

The Classic Plan's medical and personal accident coverage is also below average and its cancellation, trip delays, baggage loss and baggage delay coverage hover around the mid-tier average.

Great Eastern's Elite plan is similar to the Classic plan in terms of who it would—or wouldn't—attract.

For ASEAN travellers, it is one the most expensive options costing 15% above average. For trips to Asia and Global destinations, its prices are around average. However, the Elite Plan's medical coverage is around half of what most top-tier plans offer. Additionally, just like the classic plan, it also includes adventurous leisure activities and golf cover, terrorism cover and home contents cover.

If you are looking for a top-tier plan because you want the best coverage possible for your trip, then we would recommend Allianz, as they have extremely high medical and travel inconvenience coverage, and include all of the extra benefits Great Eastern includes such as sports, golf, jewellery and home contents coverage.

Notable Exclusions

Great Eastern has the standard exclusions for TravelSmart Premier plans, including no cover for events relating to pre-existing conditions, war, mental disorders and pregnancy.

Great Eastern offers fairly comprehensive golfer's coverage that includes equipment, unused green fees and hole-in-one. You will additionally be covered for medical and accident expenses occurring from leisure adventurous activity if you buy either the Classic or Elite plans. The sports covered include helicopter rides, jet skiing, mountaineering (below 3,000 metres), paragliding, parasailing, skiing/snowboarding, skydiving and underwater activities up to a depth of 30 metres.

To submit a claim with Great Eastern, you can either contact their emergency services number (in case of an emergency while on your trip), contact your insurance adviser or mail a claim form along with the appropriate documents.

Great Eastern Travel Insurance Details

When you get a great deal on your travel insurance, you'll end up maximising your peace of mind while not breaking the bank. Below, you'll find a summary of Great Eastern's coverage and premiums, as well as how they compare to the industry averages. If you'd like to see how Great Eastern's plans compare to other plans on the market, you can read our guide to the best travel insurance plans in Singapore.

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Great Eastern travel insurance review: Covid-19, promo, premiums

Great Eastern's travel insurance plans were once upon a time one of the most popular options in the market, but that was way back when everyone wore huge-a** shoulder pads. Now that the field has been disrupted by so many young upstarts, can the Red Lion still play the game?

Here's how Great Eastern's Covid-19 travel insurance coverage measures up against popular competitors such as AIG, FWD, AXA, and NTUC's travel insurance plans in 2022:

1. Great Eastern Covid Travel Insurance: Premiums

In the past, Great Eastern travel insurance was sold under 2 brands: Great Eastern Travel E@sy and Great Eastern TravelSmart - both have since been taken off the market.

Great Eastern TravelSmart was still available for purchase as recent as March 2022, when Covid-19 travel were just about easing and "cruise to nowhere" was all the rage. Back then, you may have bought a Great Eastern TravelSmart Basic which was the cheapest travel insurance variant covering you for cruises, Bintan, Batam etc. However, thanks to the rapidly changing global travel restrictions, these travel insurance plans come and go so quickly. Great Eastern TravelSmart is no longer available.

Instead, it's been replaced by Great Eastern TravelSmart Premier, which comes in three plan tiers:

Here is a summary table of the Great Eastern TravelSmart Premier travel insurance's premiums, benefits, and key coverage:

Note: Premiums are based on single-trip to South Korea (Asia), and Switzerland (Worldwide) for seven days during the September school holidays 2022.

Travel insurance plans' premiums are usually priced according to the country you're travelling to. While these countries are usually presented neatly in a table so you can figure out your premiums, Great Eastern does not state any of the countries nor their premiums transparently - which is a turn-off.

Instead, you have to key your country of destination into their website to check the premiums one by one. Here, we've checked a list of three to seven day single-trip premiums for all us Singaporeans' favourite holidaying spots:

• Malaysia: $19 Basic, $47 Classic, $56 Elite
• Bintan: $19 Basic, $47 Classic, $56 Elite
• Indonesia: $47 Classic, $56 Elite
• Thailand: $47 Classic, $56 Elite
• Vietnam: $47 Classic, $56 Elite
• Cambodia: $47 Classic, $56 Elite
• Hong Kong: $47 Classic, $56 Elite
• South Korea: $65 Classic, $75 Elite
• Japan: $65 Classic, $75 Elite
• India: $65 Classic, $75 Elite
• Australia: $65 Classic, $75 Elite
• Bhutan: $99 Classic, $118 Elite
• Maldives: $99 Classic, $118 Elite
• Germany: $99 Classic, $118 Elite
• London/ UK: $99 Classic, $118 Elite
• Paris/ France: $99 Classic, $118 Elite
• USA:$99 Classic, $118 Elite

2. Great Eastern Travel Insurance's Covid-19 Coverage

Although Great Eastern's TravelSmart Premier travel insurance comes in three-tier plans - Basic, Classic, and Elite - Covid-19 coverage is not offered in the Basic plan. Only the Great Eastern TravelSmart Premier Classic and Elite plans give you Covid-19 coverage.

Here's a summary of Great Eastern travel insurance's Covid-19 coverage:

Some other things to note about Great Eastern's travel insurance:

• Pre-Trip Covid-19 Coverage: If you test Covid-19 positive 30 days before your departure date and need to cancel or postpone your trip, Great Eastern's Covid-19 travel insurance will cover your travel fares, hotel accommodation, entertainment tickets.
• During Trip Covid-19 Coverage: From the day you test Covid-19 positive overseas, you'll be covered for 90 days. Your travel insurance plan will also be automatically be extended for 30 days for free.
• Post-Trip Covid-19 Coverage: If you get Covid-19 only after you land in Singapore, you will not be covered.

Honestly, Great Eastern travel insurance's Covid-19 coverage pales in comparison to competitors' such as Sompo's Covid-19 travel insurance which offers a higher $100,000 to $200,000 in Covid-19 medical expenses coverage and emergency medical evacuation, and $2,000 to $4,000 in trip postponement claims.

All these are important – higher Covid-19 medical expense coverage means you can be assured that even if you’re sent to an expensive private hospital for Covid-19. Likewise, do not overlook the emergency medical evacuation coverage. If you came down with a really bad case of Covid-19, the doctors deemed you unfit for normal flight, and you need to be medically flown back to Singapore, the bill could easily come up to $200,000 or $300,000.

Not shitting you, it’s real. I’ve had a friend who was stuck in the US ’cause she was unfit to fly. Google “fundraiser for Singapore medical evacuation” to see more real-life examples.

Like Sompo travel insurance, Great Eastern travel insurance does not offer post-trip Covid-19 coverage. So if you’re back in Singapore and test positive for Covid-19, that’s on you.

3. Great Eastern Travel Insurance: Disadvantages

There are some caveats to Great Eastern's travel insurance and Covid-19 coverage that you need to take note of. For example, don't make the mistake of buying your travel insurance only at the airport's boarding area, just before your flight. Most travel insurance plans have waiting periods as well:

• Short Trips Only: Your trip cannot be longer than 90 days
• Covid-19 Coverage: Only included in Classic and Elite plans
• No Air Miles, Hotel Reward Points: If you're planning to use air miles, or reward points to redeem your flight and hotel tickets, these tickets won't be covered by your Great Eastern (GE) travel insurance
• Buy Early: There's a seven-day waiting period before your GE travel insurance plan kicks in
• First and Business Class: Your travel tickets will only be covered up to economy class ticket's price bracket
• Flight Delay caused by the airline or government (due to Covid-19 regulations) is not claimable
• No post-trip Covid-19 coverage
• No coverage for pre-existing conditions

As with all travel insurance, you need to prove that you have tried to call your hotel and airlines to get a flight ticket exchange or refund to no avail. Only then will your travel insurance be able to cover your additional expenses.

4. Travel Insurance For Extreme Sports & Outdoor Activities

A great advantage of the Great Eastern travel insurance is its comprehensive coverage of extreme sports and outdoor activities adventure. You'll need to get the Classic or Elite plan, and you must be engaging in these outdoor adventure activities in a leisure or recreational way with licensed guides and instructors. That means you cannot be a professional bungee jumper trying to win a competition.

Here are the outdoor adventurous activities that are covered by Great Eastern travel insurance:

5. Travel Insurance Claim Great Eastern

Dealing with travel insurance claims is not the easiest thing. You're back in Singapore, just ended a wonderful holiday with great memories, got lots of clothes to wash, and a million MS Teams messages from your boss - absolutely not in the mood to sort paperwork for travel insurance claims.

Before you depart for your trip, make sure you have all your flight bookings, tour agency receipts, and hotel and Airbnb receipts printed in a file that you can use for any claims. If you're bringing any high-value laptops, expensive cameras, or expensive Rimowa luggages along, dig out those receipts and leave it in the file, too. Just do it and leave it on your dining table.

• Fall sick, get into an accident, get Covid-19: Call Great Eastern's hotline at +65 6339 2155 (24-hour Emergency Assistance). Document the entire accident process (your wounds), your hospitalisation, and DEMAND for all documents detailing your diagnosis, your medicine, hospitalisation stay, and the bills. Go over the top. You need all sorts of evidence to prove to the old geezers sitting in the Claims Department that your leg indeed broke while you were sightseeing in Jeju Island and not Bukit Timah Hill.
• Lost item or Theft: Report loss of item and theft to local police within 24 hours, get a copy of the printed report
• Lost item or Theft in airplane, hotel, DisneyLand, etc.: Also make a report to your airline, tour bus company, hotel, amusement park etc… wherever you lost it, get a copy of the report in print
• Original Receipts: Go home, dig out all the original documents and receipts for your loss or stolen items
• Download and Print Claims Form: For Great Eastern, all their forms need to be downloaded, printed, filled in, and mailed to their GE office in Singapore. Here is the Great Eastern travel insurance claim form.
• Submit Claims: Submit all your travel-related documents, flight tickets, hotel bookings, PLUS your claims documents to Great Eastern via snail mail. Afterwards, call their general hotline 1800-248-2888 to check on the status of your claims. The address is:

(Attention: General Insurance Claims Department)

Great Eastern General Insurance Limited,

1 Pickering Street,

#01-01 Great Eastern Centre, Singapore 048659

6. Great Eastern Travel Insurance Promo

At the moment, there is no ongoing travel insurance promotion for Great Eastern.

There is, however, a $100 gift credit that you can make use of to get 10 per cent off your travel insurance premium. You'll have to download the Great Eastern Rewards mobile app, and sign in. Then, you'll get $100 credits in your wallet.

But Great Eastern is a little sneaky… you can only offset a maximum of 10 per cent of your premium at any point in time. So, if your GE travel insurance premium cost you $65, that's $6.50 in discount. Yes, Great Eastern TravelSmart Premier is eligible for this promotion.

7. Great Eastern Travel Insurance Review

Should you buy Great Eastern travel insurance? If you're planning a trip to Niseko to skii, Bungee jumping in Seminyak Bali, or scuba diving in the Philippines, you'll be glad to know that Great Eastern's travel insurance is great for recreational extreme sports and adventures such as hiking and trekking.

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The basic coverage for GE's Travel Smart Classic and Elite plans aren't terrible, but they're not really that high. It covers all your needs sufficiently, e.g. medical expenses in overseas hospitals, medical evacuation back to Singapore, baggage delay, and loss.

Great Eastern travel insurance's Covid-19 coverage is, again, the bare minimum with $50,000 Classic and $150,000 Elite medical expense coverage for you when you get hospitalised overseas for Covid-19. The daily $50 or $100 Covid quarantine or hospitalisation allowance is great, but it is capped at 14 days.

However, the trip cancellation, postponement, and disruption coverage is pretty low at $1,000, $3,000, and $5,000 - and may be insufficient to cover the now-exorbitant airfares.

But perhaps the biggest deal breaker is the terribly outdated claims process. Hey Great Eastern, 1995 called. They want your insurance claims procedure back.

What does Great Eastern travel insurance cover?

TravelSmart Basic is the absolute cheapest option, but it’s only for Malaysia, Bintan, Batam and Singapore cruises. Travel Smart Classic and Elite are the 2nd- and 3rd-tier ones.

If you’re planning to do outdoor activities and adventure sports, you have to upgrade to the TravelSmart Classic or just find another insurance provider as TravelSmart Basic does not offer any coverage .

Here’s what Travel Smart Classic and Elite plans cover:

That said, the TravelSmart Classic and Elite plans are even less impressive for 2nd- and 3rd-tier plans. In particular, the limits for travel delays, baggage delays and loss are really quite low. While the plan does offer COVID-19 extension, the amount claimable is shockingly low especially for the Classic plan.

If you’re willing to spend this much on travel insurance premiums, there are definitely better value-for-money plans out there.

Great Eastern travel insurance claims

Emergency hotline: +65 6856 8548

Other claims: Print out the travel claim form and mail it with supporting documents to Great Eastern General Insurance Limited, 1 Pickering Street, #01-01 Great Eastern Centre, Singapore 048659 (Attention: General Insurance Claims Department)

The required documents are indicated on the form (depending on what your claims are for). You can find more information on the procedure on Great Eastern’s travel insurance claim page .

And… that’s it. You read that right – Great Eastern travel insurance claims can only be made by snail mail.

Conclusion: should you buy Great Eastern travel insurance?

If you’re just escaping to neighbouring destinations for the long weekend, Great Eastern’s cheap Basic TravelSmart plan for Malaysia, Batam and Bintan is not too bad. However, that’s about the only good thing worth mentioning.

The coverage for Travel Smart Classic and Elite is… meh. The limits aren’t terrible, but they’re not really that high. I wouldn’t feel confident buying Great Eastern travel insurance to go on an epic Shinkansen tour of Japan, but perhaps it’s fine for some other nearby countries… Except they don’t have a cheaper ASEAN category.

If adventure sports are in your itinerary, you can scratch TravelSmart Basic off your list – it’s strictly for landlubbers. If you’re NOT interested in being underwater and looking at all the weird life forms down there, and the thought of dangling in mid-air makes you go “hell no”, then it’s fine. But if you wanna do those things, there are other basic plans that will cover you.

But perhaps the biggest deal breaker is the terribly outdated claims process. Hey Great Eastern, 1995 called. They want your insurance claims procedure back.

Looking to buy Great Eastern travel insurance? Compare all Singapore travel insurance policies by price and coverage first .

The post Great Eastern Travel Insurance Singapore Review 2022 appeared first on the MoneySmart blog .

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By Sophia Kishkovsky

• June 10, 2001

Summer is concert season at prerevolutionary country estates in the Moscow area, and visitors can expect to hear a wide range of performances in grand surroundings.

Arkhangelskoye, about 15 miles west of Moscow, was at various times destroyed by Napoleon, nearly burned by serfs, and taken over as a sanitarium by the Soviet army. The early 19th-century palace is closed for renovation, but the Italian-style gardens and the 17th-century church are well worth a visit before the chamber concerts on summer Sundays at 5 p.m. They take place in the 80-seat Colonnade, a 1916 neo-Classical mausoleum never used as a burial vault. Information: (7-095) 560-2231 or (7-095) 561-9660 and www.museum.ru/archang/.

In eastern Moscow, at the Kuskovo estate, built in the style of Versailles beginning in the 18th century, chamber music by Mozart, Vivaldi, Bach and others will be performed on July 10, 19 and 31, Aug. 2, 7 and 16, and Sept. 6 and 11, all at 7 p.m. Information: (7-095) 370-0160.

At Tsaritsyno, in southeast Moscow, chamber concerts and operatic performances will be held at 4 p.m. Saturday and Sunday through July 22 in the Opera House, on a bluff next to the shell of the 18th-century mansion left unfinished by Catherine the Great. Information: (7-095) 325-4844 or (7-095) 325-3132.

The lavish pink and white Ostankino estate of Count Pyotr Sheremetyev, built in the 1790's, stands in northeast Moscow next to a lovely five-domed church. The palace's oval theater, built for the family's troupe of serf actors, will be open Saturday and Sunday through August, for operatic performances and, occasionally, serf plays and operas, at 5:30 p.m. Chamber groups perform Thursdays at 6:30 p.m.; Information: (7-095) 283-4645.

Tickets cost $2.60 to $6.90 at 29 rubles to the dollar, and are sold at the door. Roid Business Service, (7-095) 229-5533, e-mail [email protected], has an English-speaking staff and can arrange for local transportation and tickets. SOPHIA KISHKOVSKY