Discover Mauritius
Mauritius will enchant you, will uplift your soul, making you feel that you belong to the chosen few. Every visitor enjoys personal attention. Every encounter is an opportunity to discover a friendly face. Behind each smile lies the promise of a unique holiday. The contrast of a multitude of colours and tastes, the island, set in its turquoise sea, is an oasis of peace and tranquillity. Mauritius, a melting pot where past and present are smoothly blended together, offers an essential beauty that will compel to return to its shores time and time again. May your stay with us remain engraved in your memory forever.
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Mauritius Tourism Promotion Authority
The Mauritius Tourism Promotion Authority (MTPA) is a parastatal organisation established in 1996 by the MTPA Act. It is administered by a Board of Directors and operates under the aegis of the Ministry of Tourism and Leisure.
Objectives of the Authority
The objectives of the MTPA are to promote Mauritius abroad as a tourist destination by:
- Conducting advertising campaigns and participating in tourism fairs.
- Organising, in collaboration with the local tourism industry, promotional campaigns and activities in Mauritius and abroad.
- To provide information to tourists on facilities, infrastructures and services available to them in Mauritius.
- To initiate such action as may be necessary to promote cooperation with other tourism agencies.
- To conduct research into market trends and market opportunities and disseminate such information and other relevant statistical data on Mauritius.
- To advise the Minister on all matters relating to the promotion of tourism.
Our Mission
To increase the visibility of Mauritius as a prime holiday and up-market destination.
Headquarters
Mauritius tourism promotion authority (mtpa).
Tel: +230 2031900 Fax: +230 212 5142 Website: mymauritius.travel Email: [email protected] Address: 4-5th Floor, Victoria House St Louis Street 11302 Port Louis Republic of Mauritius
Other offices around Mauritius & Rodrigues
Ssr international airport.
Tel: +230 637 3635
Victoria House. Port Louis
Tel: +230 2031900
Rodrigues Island
Tel: +230 832 0866 / +230 832 0866/7 Fax: +230 832 0174 Address: La Residence Rue de la Solidarite Port Mathurin
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Mauritius Tourism Promotion Authority (MTPA) Port Louis REPUBLIC OF MAURITIUS Tel: +230 2031900
*Disclaimer: Information on listed products and services are provided by the operator and were correct at the time of publishing. Please visit the operator’s website for further information. The Mauritius Tourism Promotion Authority (MTPA) makes no representations whatsoever about any other websites which you may access through this website. Some websites which are linked to this website are independent from the MTPA and are not under the control of the MTPA. The MTPA does not endorse or accept any responsibility for the use of websites which are owned or operated by third parties and makes no representation or warranty in relation to the standard, class or fitness for purpose of any services, nor does it endorse or in any respect warrant any products or services by virtue of any information, material or content linked from or to this site.
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Mauritius : Tourism Insights
Operating under the aegis of the Ministry of Tourism, the Tourism Authority is the parastatal body overseeing Mauritius’ thriving tourism industry. We interview the Authority’s Director, Lindsay Morvan, to delve further into the island’s sustainability efforts.
Q&A WITH LINDSAY MORVAN, DIRECTOR, TOURISM AUTHORITY
What are the tourism authority’s key goals as an organisation.
Lindsay Morvan, Director (LM): Among the many objectives of the Authority, the promotion of sustainable development of the tourism industry and a green destination status for Mauritius are among our upmost priorities.
We foster and encourage the conduct of activities in the tourism industry in a responsible manner to preserve the integrity of the destination while preserving its environmental, cultural and social assets. This is done through enhanced coordination and cooperation between the public sector agencies and the private sector organisations involved in the tourism industry. Our functions are multi-fold, focusing on licensing, regulating, and monitoring of the tourist enterprises. As such, all operators who wish to engage in tourism activities need to be a full-fledged licensee from the Tourism Authority.
In addition, the Authority is also responsible for the cleaning and embellishment of official tourist sites of our main island. In line with the scope of the Tourism Authority, the Sustainable Island Mauritius (SIM) was born; a project co-financed by the European Union under the SWITCH Africa Grant since 2018. The main goal of this initiative is to promote sustainable tourism in Mauritius by demonstrating and scaling up a self-sustaining mechanism for improving sustainability impacts along the value chain. It also targets the improvement of awareness and markets sustainable tourism products and services to new visitors.
What kind of travellers does Mauritius appeal to most?
(LM): Mauritius has always received visitors from around the world. Our island is blessed with wonderful weather almost all year round, and its offering is not limited to beautiful beaches and breath-taking seascapes; it’s packed with beautiful culture, history, exotic cuisines, astonishing biodiversity, and a lush environment.
The mix of visitors is wide ranging, from honeymooners, family travels, business, cultural, MICE, sports tourism and others. Europe remains our main source market while regional markets such as South Africa and Reunion Island are also very important to us.
With a broad perspective of our community, most visitors coming to the island are those who seek excellent service hospitality, enjoy coastal and outdoor recreational experiences like hiking and water activities, are looking for places to get to know about our local history and culture, and to experience the multicultural faceted nature of the island through the local cuisine, and cultural and religious festivals and events. It is also for those looking to see and explore our pristine beaches and other unique places.
Are there any new tourism initiatives or schemes on the island that you would like to highlight?
(LM): Through SIM, our goal is to make Mauritius a certified green destination in the years to come. To achieve this, over 3,500 operators, including taxi drivers, tour operators, hoteliers, tour guides, artisans, local entrepreneurs, boat, and pleasure craft operators from Mauritius and our sister island Rodrigues have benefited from capacity building, coaching sessions, and co-creation ateliers to ensure a better understanding of sustainability, safety and protection of the environment and marine biodiversity, and extend business opportunities for all operators involved.
To engage the population as a whole and reach operators in the industry, a series of workshops, networking events, sensitisation and beach clean-up campaigns have also been organised. Moreover, in May 2022, we launched the first edition of the Sustainable Tourism Mauritius Awards 2022 (STMA), where the winners were rewarded for keeping sight of their aspirational, actionable sustainability goals in their offerings and operations while also being instrumental in COVID-19 crisis recovery. We’ve received over 115 applications across various categories including Hotel & Accommodation, Tour Operator & Tour Guide, Boat & Pleasure Craft Operator, Handicraft & Local Product, and Other Business for this event.
As a result of collective brainstorming facilitated by our external experts CSCP (Collaborating Centre for Sustainable Consumption and Production), SIM produced a policy recommendation report for a more sustainable and inclusive tourism, entitled ‘Low Carbon and Resilient Mauritius’, focusing on three policy factsheets under the following themes:
• Transitioning towards electric in-lagoon boats
• Sustainable Golf Management
• Nature-based solutions in Mauritius
In May 2022, SIM held a multisectoral policy dialogue with tourism specialists, giving them the opportunity to share their views, discuss the cross-sectoral implication on the proposed sustainable actions and join forces in generating ideas and innovations to the report.
The conclusions and recommendations adopted at the meeting are intended to assist government, employers, and workers to harness the full potential of the tourism sector to support a sustainable and resilient recovery and transition to a more inclusive, sustainable, and resilient future of work in tourism.
Moreover, SIM, together with the Mauritius Standard Bureau (MSB), launched the local eco-label certification, MS165 Blue Oasis, which is also recognised by the Global Sustainable Tourism Council (GSTC). MS165 was developed to guide the sustainable development of the tourism industry in Mauritius. It is meant for any tourism business or any tourism-related activity to enhance its sustainability performance. We believe that through this local certification, stakeholders will take the best of advantages to level up their operations to meet best sustainability practices. To date, Mautourco, one of the largest Destination Management Companies (DMC) on the island, and Constance Belle Mare Plage, are the first tour operator and hotel respectively to obtain the certification.
How does Mauritius cater to travellers looking for sustainable or eco-friendly travel experiences?
(LM): Discerning travellers and corporate bookers are more and more looking for destinations, attractions, accommodations, and activities that can prove a level of eco-awareness and sustainability in their operations. We believe that by having an internationally recognised green sustainable standard or certification, tourism operators can show to the world that their businesses take environmental considerations seriously and are taking practical steps to tackle issues such as energy efficiency, water saving and mindful waste reduction. Given the vast and complex nature of all the associated tourism value chain, one of our first initiatives is to encourage the certification of the accommodation sector, encompassing large hotels to the smallest of tourist residences.
Through the Tourism Authority, the Ministry of Tourism in Mauritius recently became one of the first destination partners to join the WTTC Hotel Sustainability Basics . The programme focuses on fundamental sustainability criteria, developed by the industry for the industry, and is the minimum that all accommodation providers should meet, helping to raise the floor of sustainability in our sector and country. This will be the initial step for the accommodation sector to embark on this sustainable journey, and subsequently inspire to go through a certification afterwards.
Furthermore, we are developing the digital app for Mauritius Pro-handprint Innovation ( MauPHI ) toolkit; a tool developed to fit the purposes and needs of local tourism actors, supporting them to visualise sustainability trends and anticipate future risks and opportunities. The latter is expected to be launched by mid-2023. The app will be used by all operators in the industry who are willing to implement sustainable actions in their day-to-day operations and also share with all francophone destinations through L’Organisation Internationale de la Francophonie.
In terms of marketing initiatives, SIM together with the Mauritius Tourism Promotion Authority (MTPA) , developed two sustainable tourism videos: one with a focus on new emerging nature-based activities , and a second one on local gastronomy in both Mauritius and sister island, Rodrigues. These videos were broadcasted at international tourism travel fairs like WTM London, Top Resa Paris and TTG Travel Experience Rimini.
Is it important for Mauritius to offer socially responsible tourism experiences that benefit the local community?
(LM): Definitely. As the main beneficiary of the SIM project, the local DMC Mautourco , was selected as the pilot company to develop the MauPHI. An in-depth self-diagnosis of the DMC’s activities was conducted to design a mission and vision statement towards sustainable best practices in all sectors of operations through capacity building of their employees. Thereafter, a sustainable package including the whole value chain in collaboration with Der Touristik and Beachcomber Hotels as partners was developed. The ‘Wise Dodo’ package was introduced on sales in Germany by Dertour. You can view the video here .
Further to this, we believe that local SMEs, NGOs, associations, communities, and visitors themselves should take an active role towards sustainable, regenerative tourism and circular tourism products. In 2021 and 2022, SIM joined forces with Made in Moris , a Mauritian label for high quality, locally made products that have years of experience working with over 350 Mauritian brands in the handicraft sector and other fields, to deliver online webinar sessions over five weeks to around 15 local artisans or entrepreneurs to assist them in developing their sustainable brand.
Following this, hoteliers and tour operators were invited to embark on a series of guided discovery tours around the island where artisans unveiled their secrets about their goods making, craftsmanship, and the history of their family heritage. They also enjoyed the storytelling aspect of those encounters and listened to stories from the unique perspective of local entrepreneurs and custodians of traditions. The objective of these tours was to encourage operators to support the local artisans by including them within specific tours and packages for tourists. Procurement and sourcing for hotels were also on the agenda where artisans would be working closely with the requirements of the tourism actors to meet the demand.
The tour also included visits to local restaurants which potentially would be future tourist attractions to discover the culinary diversity of Mauritius. Following these initiatives, local entrepreneurs and artisans sat down with the interested hoteliers and tour operators at a co-creation atelier for them to discuss further on the potential of co-creating together new sustainable and green offerings for the visitors. Out of these initiatives, nine co-creation partnerships have finalised their new sustainable products and services. More information on these successful collaborations can be found in this video .
During the training sessions with taxi drivers and tourist drivers working with DMCs and tour operators, the latter were encouraged to develop sustainable packages and discovery tours that would benefit the nearby communities from an accommodation point of view.
Finally, in your opinion, what makes 2023 the year to visit Mauritius?
(LM): After two years of battling the COVID-19 pandemic and easing restrictions, Mauritius is looking ahead to a bumper year for tourism in 2023.
Mauritius is worth visiting for its delicious food. Since the island is popular for its multicultural aspect, it is very easy to find food that everyone will enjoy, from Indian, Chinese, Arabic to authentic Creole cuisine, making it exceptionally convenient for families. There are also a lot of stunning places to visit that are usually not too busy to enjoy and explore the scenery. The island is filled with mountains, waterfalls, beaches, and unique natural phenomena.
Our little paradise island is great for every type of traveller. No matter how you like to travel, you can’t go wrong with a trip to Mauritius. The island has such a wide variety of things to do that there is truly something for everyone to enjoy. We can guarantee that you are not going to get bored in Mauritius. Although we are progressing well on the path to recovery, we remain vigilant and forward minded for a sustainable business model.
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Classification of Hotels
The Government has approved the implementation of a Hotel Classification System in Mauritius, with the promulgation of Tourism Authority (Hotel Classification) Regulations 2015. The Tourism Authority (TA) is the implementing agency.
A Star Rating Committee (SRC), under the aegis of the Tourism Authority, has been set up for this purpose and it comprises tourism industry professionals (public and private). No hotelier forms part of this Committee.
- Hotel Classification System in Mauritius
- Hotel Classification Regulations
- Star Rating System- Self Assessment Report
- Application Form - Hotel Classification System
Click here to view hotels classification by alphabetical order / star rating.
COMMENTS
The Tourism Authority licenses, regulates and supervises the activities of tourist enterprises, accommodations, pleasure craft and skippers in Mauritius. It also promotes sustainable tourism and organises the Sustainable Tourism Mauritius Awards.
Plan your trip to Mauritius with the official tourism website. Find out the latest news, visa requirements, quarantine procedures, experiences, and more.
Learn about the Tourism Authority, a parastatal organisation under the Ministry of Tourism, that regulates and promotes the tourism industry in Mauritius. Find out its objectives, core functions, and how to contact it for any help or suggestions.
Contact us Looking For Any Help Or Have A Question Office Tourism Authority Level 1, Victoria House, St Louis Street, Port Louis Phone No. 203 1000 Fax: (+230) 213 1738 Hotline. 8910 Email [email protected] [email protected] Opening Hours Office: 8hr45 - 16hr00 Cash Office: 9hr00 - 15hr00
The Tourism Authority is a corporate body under the Tourism Authority Act 2006 to promote and regulate the tourism industry in Mauritius. It issues and renews licences, classifies hotels, cleans and upgrades tourist sites, and monitors tourism activities.
Plan Your Trip. Best Time To Visit. Climate. Where to stay. Accommodation. Public Holidays. MAURITIUSNOW MOBILE APP. Journey Planner. Classification of Hotels.
The Mauritius Tourism Promotion Authority (MTPA) is a statutory board under the Ministry of Tourism and Leisure of Mauritius established in 1996 by the MTPA Act. The task of the MTPA is to promote the country's tourism industry, provide information to tourists on facilities, infrastructures and services, to initiate action to promote cooperation with other tourism agencies, to conduct research ...
The MTPA is a parastatal body that promotes Mauritius as a tourist destination abroad. It offers various services such as destination marketing, research, events, training and trade tourism.
See More. Articles. Opening of borders to all passengers willing to undergo a 14-day quarantine in a state-designated facility. QUARANTINE PROCEDURES FOLLOWING EASING OF TRAVEL RESTRICTIONS IN MAURITIUS. Prime Minister announces a phased reopening of borders. MV Wakashio Updates - August 28, 2020.
Today, tourism is one of the fastest growing socio-economic sectors that is fuelling economic growth and creating jobs and business opportunities in the country. The growth of the tourism sector has outperformed the national average. In fact, the growth rate in the sector for the year 2016 was 7.8% of GDP compared to 3.8% of the national GDP ...
Tourism Authority - Mauritius, Port Louis, Mauritius. 4,116 likes · 5 talking about this. The official page of the Tourism Authority - Mauritius.
Learn how to apply for or renew a Tourist Enterprise Licence, which is required for any establishment or activity that provides services or goods to tourists in Mauritius. Find the list of licensed enterprises, the validity period, the renewal fee and the surcharge for late renewal.
Mauritius. Mauritius will enchant you, will uplift your soul, making you feel that you belong to the chosen few. Every visitor enjoys personal attention. Every encounter is an opportunity to discover a friendly face. Behind each smile lies the promise of a unique holiday. The contrast of a multitude of colours and tastes, the island, set in its ...
Mauritius Tourism. 1,744,673 likes · 229 talking about this. Official Facebook page of Mauritius Tourism Promotion Authority. Find island inspiration, the latest travel news and see the beauty of...
The Tourist Accommodation Certificate will be valid for a period of three (3) consecutive years. However, the payment of the operating fee may be effected on a yearly basis or for a period of three (3) years. An application for the renewal of a Tourist Enterprise Licence shall be made by the licensee within 3 months before the date of expiry of ...
Mauritius Tourism Promotion Authority; Tourism Authority; Tourism Employees Welfare Fund; Services. Tourist Information; Tourist Sites; Publication. Policy on Foreign Labour in the Tourism Sector; Handbook of Statistical Data on Tourism 2022; Annual Performance Report 2022-2023; Annual Performance Report 2021/22; Annual Performance Report 2020/21
Mauritius Tourism Promotion Authority (MTPA) Tel: +230 2031900 Fax: +230 212 5142 Website: mymauritius.travel Email: [email protected] Address: 4-5th Floor, Victoria House St Louis Street 11302 Port Louis Republic of Mauritius. Other offices around Mauritius & Rodrigues SSR International Airport.
Be environment-friendly and follow the codes of conduct for activities such as dolphin and whale watching, helmet diving and scuba diving. Tips to ensure personal safety and security in the tourist accommodation. Upon check-in, check that all doors in your room are secured properly. Store your valuables, passport and money in the digital safe ...
Through the Tourism Authority, the Ministry of Tourism in Mauritius recently became one of the first destination partners to join the WTTC Hotel Sustainability Basics. The programme focuses on fundamental sustainability criteria, developed by the industry for the industry, and is the minimum that all accommodation providers should meet, helping ...
Vacancy - Digital and Application Maintenance Assistant AIS - Extension of Submission deadline Communiqué - Dolphin and Whale Watching Open International Bidding for Consultancy Services for the Setting up of an Automatic Identification System (AIS) Monitoring Centre at the Tourism Authority. Vacancy - Assistant Public Relations Officer
Classification of Hotels. The Government has approved the implementation of a Hotel Classification System in Mauritius, with the promulgation of Tourism Authority (Hotel Classification) Regulations 2015. The Tourism Authority (TA) is the implementing agency. A Star Rating Committee (SRC), under the aegis of the Tourism Authority, has been set ...
117K Followers, 1,797 Following, 986 Posts - Mauritius Travel and Tourism (@mauritius.tourism) on Instagram: "Official Instagram of Mauritius Tourism Authority. See the beauty of Mauritius island Tag @mauritius.tourism to give permission to repost."
A Pleasure Craft Licence (PCL) is issued to a vessel used for fishing as a sport, for water sports, or pleasure purposes and includes a recreational platform. Pedal boats, canoes, kayaks, surfboats, or non-motorized rubber inflatable boats are not regarded as pleasure crafts. A Pleasure Craft Licence is issued either for private purpose or ...