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A COMPLETE GUIDE TO GATE 1’S COUNTLESS RIVER CRUISE EXPERIENCES

Imagine unpacking your bag just once and settling in to your river ship cabin with an ever-changing view. You indulge in a generous array of amenities as Europe’s most charming villages, lush vineyards, bucolic landscapes, and vibrant cities are delivered to your door. Along the way, you indulge in three mouthwatering meals a day, savor local wine, and have a seasoned cruise director by your side to fill you in on the fascinating history and rich culture of thrilling ports. What’s more, city centers and fairy tale village squares are a delightful stroll from every dock.

It’s the most relaxing way to see Europe. And with Gate 1 Travel, you can choose from dozens of itineraries, from Germany to Russia, aboard our privately owned ship or on private charters, during springtime or over the holidays. You can even explore some of Europe’s most scintillating cultural capitals before or after your cruise. Read on to learn more!

Embark the Deluxe MS Monarch Empress –

Built by Gate 1, Controlled by Gate 1

The beautiful MS Monarch Empress is the very first European river ship built to Gate 1’s specifications for our travelers. Come aboard our deluxe vessel and you’ll enjoy some of the most spacious and comfortable accommodations on Europe’s rivers. Cabins range in size from 144 to 210 square feet and include large bathrooms. A full 80% of rooms offer French balconies, providing private views as the stunning riverbanks unfold. What’s more, rooms can be configured with one or two beds; when configured with one, you’ll sleep in comfort in a bed that is larger than a U.S. full-sized.

With room for just 144 passengers, the ship is designed with the view in mind, with large windows in the cabins, dining room, lounge, and other public space – and with few exterior visual obstructions on the outside decks. Throughout, you’ll find soothing blue and white interiors with cherry wood accents, top of the line furnishings and stylish décor. At mealtimes, you’ll have full outdoor views through floor-to-ceiling windows. Lounge on the sun deck and watch the passing scenery. Share a drink with fellow travelers in the lounge. Curl up with a book or surf the internet in our generously sized library. The MS Monarch Empress promises all the comforts and pleasures of a deluxe floating hotel.

What’s more, because we own the ship, we fully control the quality of your experience. The MS Monarch Empress is staffed by Gate 1, with Tour Managers, waitstaff, chefs, housekeepers and more all committed to ensuring you have the most memorable experience on Europe’s waterways. One Departure Only: Meet Gate 1’s President! We’ve reserved the MS Monarch Empress for our special Presidential River Cruise along the Danube. This special departure sets sail in June of 2019, the perfect time of year to take in Europe’s splendor. The hills are once again emerald-green, vineyards are blooming, the bottled wines from last fall’s harvest have had time to settle, and locals are enjoying the great outdoors. It’s no wonder the president of Gate 1 Travel wants to join you! If experiencing the Danube in early summer is on your list, we suggest you reserve soon as this one-time only departure will fill up quickly!

More Gate 1 River Ships Mean More Discovery

You may also join one of our private charters aboard a First-Class river ship. These intimate ships feature spacious outside cabins, each fully air-conditioned with private bath facilities, shower, telephone and flat screen satellite TV. They are the ideal way to sail amidst the rainbow of colors along Holland’s waterways in springtime, cruise the romantic waters of the Danube, or explore the lilting waters of Germany’s Rhine River.

Now, here’s your guide to Gate 1’s river cruises:

A CLASSIC NEVER GETS OLD

Sail Through Five Countries on One Sweeping River Cruise

To take in the full sweep of Europe’s rivers, you can’t go wrong with our Classic European River Cruise . With the 1992 opening of the Main-Danube Canal , river ships could traverse the entire continent from Holland to Hungary. This favorite itinerary takes full advantage of the engineering triumph, spanning the entire continent in 16 days. We break down the journey section by section for you here.

THE RHINE: From Dutch Treats to Rich German Culture

Begin in Amsterdam , the charming canal-laced city of gabled houses and graceful bridges built on the wealth of the Dutch Golden Age. This cultural center is rich in treasures, from the art collections of the Rijksmuseum to the bustling stalls of the Albert Cuyp market. As “old world” as Amsterdam feels, it’s Nijmegen that is Holland’s oldest city. And it enjoys a lovely setting on the Waal River. As you wander its charming streets, you are tracing 2,000 years of history.

Soon after entering Germany, the unmistakable twin spires of the Cologne Cathedral come into view. This stunning piece of architecture has watched over the city for centuries and it’s a thrill to tour the atmospheric Old Town, lined with timber-framed houses and distinctive brauhausen (pubs) in its towering shadow. Koblenz , nestled where the Rhine meets the Moselle River, enjoys a picturesque setting, dotted with stunning Romanesque architecture and imposing defensive towers that recall the town’s founding as a Roman stronghold that protected the rivers’ convergence.

THE MAIN: Into the Charms of Franconia

The beautiful medieval town of Miltenberg , with its 14 th -century hilltop castle of the same name, is one of the Main River’s true treasures. Its narrow, crooked streets lead to half-timbered houses and are a pleasure to explore. Wertheim , too, boasts a hillside fortification, this one of stunning red sandstone. Taken together, these tiny riverside villages remind travelers of the depth of history that has unfolded on these riverbanks. Castles such as these once collected tolls from cargo ships and defended the sovereignty of kingdoms.

In Wurzburg , the “Pearl of the Romantic Road,” Germany’s scenic route that reveals the heart of Franconia, another castle looms large: the Marienberg fortress. But the scene stealer here may be the ornate Bishops’ Residenz Palace, a baroque masterpiece that boasts the largest ceiling fresco ever painted. More beauty greets you in Bamberg , set on the old Regnitz Island. This city suffered very little during World War II and so its buildings are remarkably preserved; more than 2,000 of them are listed as historical monuments.

THE DANUBE: Austro-Hungarian Treasures

History remembers Nuremberg most as the site of Hitler’s rallies and as the host of the post-war Nuremberg trials. But this historic and lovely city has a colorful side, too. Accented by half-timbered houses, cobbled streets and a history of crafting delightful toys, it rests on the Main-Danube Canal.

Downriver, Regensburg graces the river’s banks. This is a true European gem, one of the continent’s best-preserved medieval cities thanks to its escape from World War II bombing. As the Danube approaches the Inn and Ilz rivers, Passau emerges where the three rivers meet. Surrounded by tranquil waterways, it enjoys a singular and pretty setting. Passau also enjoys fame as the home of Europe’s largest pipe organ; its 17,774 pipes grace Passau with their musical grandeur from the baroque St. Stephan’s cathedral.

Austria’s Benedictine Melk Abbey perches like a confection on a bluff overlooking the Danube. Its imperial rooms house a library of 85,000 historic volumes. The views of the Wachau Valley from the abbey’s terrace are stunning. This architectural masterwork is the perfect prelude to the wonders of Vienna, elegance unparalleled. Its circular roadway, the Ringstrasse, is lined with some of the most graceful buildings you’re every likely to see, like the famed Opera House. And the city’s sprawling palace of Schonbrunn is a glittering monument to the Habsburg Dynasty that ruled the region for centuries.

But little compares to cruising into the heart of Budapest, the Danube’s grand dame. The fortress of Fisherman’s Bastion rises on one bank and the mighty Parliament watches over from the other while the iconic Chain Bridge arcs over the water like a crown.

If you prefer a shorter trip, you can browse our wide selection and enjoy just a segment or two of the above journey. Or explore one of the above rivers in more depth, adding time in a nearby city before or after your cruise.

ALL OF EUROPE IS AT YOUR FEET!

Gate 1 Travel’s river cruises not only put you at the front door of Europe’s great cities and charming villages. They are also a great launchpad for further exploration. Here’s how you can enhance your river cruise experience by exploring one of the above rivers in greater depth, adding city stays, or discovering another river entirely!

Tulip Time River Cruises: Witness the Low Countries in Bloom. Explore the waterways of Holland and Belgium in the springtime. There’s no better way to witness the vibrant colors of tulips, daffodils and countless other blooms than by river ship. Along the way, you’ll explore medieval cities, see the famed windmills of Kinderdijk, a UNESCO World Heritage Site, and breathe in the clean open air as you cruise through the vast Rhine delta system. If you wish, you may select our Tulip Time itineraries that include city stays in Amsterdam, Paris, or both.

Rhine River Cruises. Germany’s wine country comes to life as you drift along “Father Rhine,” lined with vineyard-laden sloping hills, welcoming wine-making villages and storybook hamlets. You’ll follow the Rhine where it forms the border of Germany and France, exploring French Strasbourg and its charming Old Town. Take in the canal-laced lanes of Amsterdam. Or add time in Lake Como, Lucerne, Bruges, or Paris.

Danube River Cruises. Experience the best of Bavaria, Austria and Hungary during a cruise into some of Europe’s most scenic corners. Visit all the Danube ports discussed above, plus have the chance to visit Salzburg, Austria’s alpine-ringed city where The Sound of Music was filmed, or Bucharest, the Romanian capital with an atmospheric Old Town. While you’re in this corner of Europe, you can elect to also spend time in France, Germany, or Poland … uncover the historic treasures of Budapest and Prague, and more.

Russian River Cruises . Gain invaluable insight into what really makes Russia tick: its welcoming people, rich traditions, and vast repositories of arts and culture. Cruise between historic Moscow and glittering St. Petersburg, passing tranquil countryside dotted with onion-domed churches, vibrant small cities, and tiny villages. Along the way, enjoy ample opportunity to experience Russian culture up close. If you wish, select the itinerary that gives you time to discover more of St. Petersburg and Moscow.

ENJOY A HOLIDAY GETAWAY IN 2019

There is no place like Europe for the holiday season, and no better way to experience long held traditions of yuletide than on a Gate 1 River Cruise to the continent’s festive Christmas Markets . Old Town squares come alive with local traditions that conjure Christmases past. Each year, cities in Germany and Austria offer a feast for the senses. Aromas of cinnamon, gingerbread, baked apples and roasting chestnuts waft through the air. Gaily decorated stalls brim with handmade ornaments, toys, and endless ideas for holiday gift-giving. Artisans are often on hand to demonstrate their crafts, carolers roam about the snowy squares, and stalls are decorated with the finest finery. It’s hard to find a more perfect place to ring in the holiday season than in Central Europe.

And if you’d like to celebrate T hanksgiving in Europe , then join us on a special Rhine and Main sailing from Basel, Switzerland to Nuremberg, Germany. The tourist crowds have long gone home as a chill in the air arrives, so you’ll feel less rushed as you explore.

DISCOVER THE EASE OF EXPLORING EUROPE BY RIVER CRUISE –

AT AN UNMATCHED GATE 1 VALUE!

All the exciting corners of Europe are waiting to be explored by river ship with Gate 1 Travel! No matter which itinerary you select, you’ll enjoy an intimate experience that only a small ship allows … included city tours at all ports … the full services of a Cruise Director and/or Tour Manager … and an incredible all-inclusive value. All while unpacking your bags just once and letting Europe come to you!

Posted in: Europe , Gate 1 Connections
Tagged in: featured

Posted by Gate 1 Travel

More of the World for Less

5 Bucket List Europe Trips to Take With Gate 1 Travel

Caroline Morse Teel

Caroline Morse Teel is the Managing Editor for SmarterTravel Media. Follow her on Instagram @TravelWithCaroline .

Caroline joined Boston-based SmarterTravel in 2011 after living in Ireland, London, and Manhattan. She's traveled to all seven continents, jumped out of planes, and bungeed off bridges in the pursuit of a good story. She loves exploring off-the-beaten path destinations, anything outdoorsy, and all things adventure.

Her stories have also appeared online at USA Today, Business Insider, Huffington Post, Yahoo, Boston.com, TripAdvisor, Buzzfeed, Jetsetter, Oyster, Airfarewatchdog, and others.

The Handy Item I Always Pack : "Earplugs. A good pair has saved my sleep and sanity many times!"

Ultimate Bucket List Experience : Hiking Mount Kilimanjaro.

Travel Motto : "Don't be boring."

Aisle, Window, or Middle Seat : "Aisle (when the first class private suite isn't available)."

E-mail her at [email protected] .

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Editors Note: This story is sponsored by Gate 1 Travel.

There’s something truly magical about Europe that puts it at the top of most travelers’ bucket lists. From the ancient ruins of Athens and Rome to the soaring peaks of the Swiss Alps, Europe offers an enticing mix of world-class cuisine, ancient history, and stunning scenery unlike anywhere else.

Whether you want to explore one country in depth or see as many new destinations as possible, there’s no better way to make the most of your time on the continent than booking an expertly planned tour with Gate 1 Travel . For over 40 years, Gate 1 Travel has been crafting unforgettable European journeys, earning a reputation for exceptional value, incredible destinations, and first-class personal service.

When you take a tour with Gate 1 Travel, you don’t have to spend hours researching the best hotels, sights, and restaurants—the itinerary is carefully curated for you, so you can spend your trip enjoying Europe rather than stressing over the logistics.

Whether you’re savoring the flavors of Spain and Portugal, tracing Central Europe’s historic capitals, getting inspired by Italy’s Renaissance treasures, uncovering the natural wonders of Croatia and Slovenia, or basking in the Alpine glories of Germany, Switzerland, and Austria, these Gate 1 Travel tours are the best way to see Europe. Which one will you cross off your bucket list next?

15-Day Classic Spain & Portugal

If you’re seeking sunshine, head to southern Europe on Gate 1 Travel’s 15-Day Classic Spain & Portugal tour. This two-week trip kicks off in Lisbon, Portugal’s vibrant capital city, where you’ll explore historic gems like the Belem Tower and the UNESCO-listed Jeronimos Monastery. From here, you’ll embark on an unforgettable adventure through Spain and Portugal’s most captivating destinations, including Seville, Costa del Sol, Granada, Madrid, and Barcelona.

Highlights include watching a flamenco show in Seville (the birthplace of this passionate dance), marveling at the iconic Rock of Gibraltar, and seeing the legendary windmills of La Mancha, Don Quixote’s homeland.

Your grand finale awaits in Barcelona, where the architectural marvel of La Sagrada Familia will leave you breathless.

11-Day Crown of Central Europe

Experience the cultural treasures of some of Europe’s most iconic cities on Gate 1 Travel’s 11-Day Crown of Central Europe tour, which visits Prague, Munich, Salzburg, Vienna, and Budapest.

Your adventure begins in Prague’s Lesser Town and Old Town, where a walking tour winds you through charming streets and alleyways, showcasing the city’s picturesque architecture. In Munich, witness the whimsical dance of the famous Glockenspiel clock figurines as they chime the hour. For “Sound of Music” enthusiasts, Salzburg might be the tour’s crown jewel, offering a chance to explore filming locations from the beloved movie.

Austria’s Lake District is an underrated European gem for nature lovers and it’s your next stop on this adventure. Here, 76 lakes shimmer amidst breathtaking landscapes. Set sail on a tranquil cruise from the quaint village of St. Wolfgang, gliding past picturesque hamlets and towering peaks.

After soaking in the stunning natural beauty, you’ll head to historic Vienna. Here, you’ll tour the lavish Schonbrunn Palace and its sprawling gardens, leaving you with a lasting impression of Central European grandeur.

Your grand finale awaits in Budapest, where you’ll have time for a comprehensive guided tour and the opportunity to wander and discover the city’s hidden alleyways and charms on your own.

Planning a Trip to Europe: Your 10-Step Guide

9-Day Enchanting Italy

Could any European bucket list be considered complete without a visit to Italy? Gate 1 Travel’s streamlined 9-Day Enchanting Italy tour offers an unforgettable taste of the country’s most famous cities and sights. The trip begins in Venice, where you’ll have plenty of time to explore this unique island city with its winding canals and alleyways. Visit a glassblowing factory on Murano Island and take a guided walking tour of the city’s top sights, such as St. Mark’s Square and the Doge’s Palace.

The journey continues through the Tuscan countryside, stopping for a wine tasting at a local farm. Check the iconic Leaning Tower of Pisa off your bucket list before continuing to Florence, where art lovers will be in absolute heaven delving into the Uffizi Gallery’s treasure trove of iconic works. Of course, no Tuscan visit would be complete without reveling in the region’s famous wines and fare in an authentic countryside vineyard and rustic family farm.

Finally, stop in the hill town of Assisi to view the famous Basilica of St. Francis. Then, it’s on to Rome to tour the Vatican Museums, Sistine Chapel, and St. Peter’s Basilica and explore ancient Roman sites like the Colosseum, Roman Forum, and Arch of Constantine.

10 Day Croatia & Slovenia

Some of Europe’s most underrated spots and hidden gems await on Gate 1 Travel’s 10-Day Croatia & Slovenia tour. This trip jumps off in the historic Croatian capital of Zagreb, where the charming cobblestoned streets entice visitors into leisurely strolls punctuated with stops at the city’s lively cafes and restaurants.

Crossing into Slovenia, you’ll be mesmerized by the stunning scenery of Lake Bled’s emerald waters dotted with the fairytale-like island church. In the lively capital of Ljubljana, you can indulge in regional culinary specialties and wines at the open-air markets and trendy restaurants.

From there, you’ll be transported to a natural wonderland back in Croatia at Plitvice Lakes National Park, where thundering waterfalls and lush hiking trails connect 16 terraced turquoise lakes. The adventure culminates on the Adriatic coast, where you’ll soak up the sun and old-world charms of Split and Dubrovnik.

11-Day Germany, Switzerland & Austria

The hit list of Central European destinations on Gate 1 Travel’s 11-Day Germany, Switzerland & Austria tour begins in Mainz, a medieval city on the Rhine. A leisurely cruise down the river, gliding past hilltop castles, terraced vineyards, and quaint villages, will give you a unique vantage point of the area.

Switch to a comfortable bus for an equally scenic drive through the Black Forest region en route to Switzerland. There, you’ll spend two relaxing nights in the charming lakeside city of Lucerne, home to iconic attractions like the Chapel Bridge and Mt. Pilatus. You can indulge in iconic Swiss specialties like fondue, chocolate, and cheeses while soaking up the mesmerizing mountain panoramas.

Then, crisscross back into Germany, where you’ll have a chance to tour the real-life inspiration for Disney’s Sleeping Beauty castle—the magnificent, turreted Neuschwanstein Castle, set against the serene Bavarian Alps.

Over the next few days, you’ll explore the Austrian Alps and enjoy the baroque splendor of cities like Innsbruck, Salzburg, and Vienna.

The journey ends in Germany, where you’ll have plenty of time to explore the lively city of Munich (and sip a stein at one of the famous beer halls to toast your amazing adventure).

What’s Included?

Gate 1 Travel’s group tours include flights from select departure cities, accommodations, meals and entrance fees as detailed in the itinerary, an English-speaking tour manager, and services of local guides.

This story is sponsored by Gate 1 Travel.

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Gate 1 Travel Review: Are Their Organized Tours Worth It?

Have you ever wanted to take a trip where everything is planned for you? I was in the same boat when I found Gate 1 Travel, which offers escorted coach tours all over the world. If you're wondering whether this is the route for you, I did all the work to give you the inside scoop!

One of the best parts of traveling is getting to decide where you want to go and what you want to see. However, it can also be the most stressful part of traveling.

How do you make sure you see everything you want to see, get the right hotels, and eat at the right restaurants, all while staying on budget? One option I often think about to help alleviate that stress is to book a tour that covers all the nitty-gritty details!

When you're thinking about organized travel, you'll come across so many tours and guides that'll it'll hurt your brain.

One of those is Gate 1 Travel. So, the real question is does it beat out other options when booking tours?

I wanted to find out so that you'll have the essential info on its tours, prices, destinations, and more! This way you'll be making a decision with lots of valuable knowledge.

What Is Gate 1 Travel?

If you're not a fan of traveling with strangers, my advice is to go with a travel agency or plan your own trip. Don't go with Gate 1 Travel or other travel groups. Plan and go discover on your own instead with Pilot!

That's because you will definitely be exploring with a group if you book with with Gate 1 Travel.

Numbers fluctuate, but if you're keen on staying in a smaller group, be sure to check out Gate 1's Small Group tours . Also known as Discovery Tours, there are no more than 22 travelers on these trips, so you won't have to worry about there being too many people with you.

‍ Discovery Tours also allow you to get up close and personal with the country you're visiting in a way that often isn't possible in larger, escorted tours.

How Large Are Gate 1 Travel Groups?

If you're not a fan of traveling with strangers, my advice is to go with a travel agency or plan your own trip. Don't go with Gate 1 Travel.

‍ Discovery Tours also allow you to get up close and personal with the country you're visiting in a way that often isn't possible in larger, escorted tours.

How Do I Book a Tour?

If you're interested in booking a tour with Gate 1 Travel, you'll first need to make an account.

You can head to the login page to do this. Once you've done that, you can start booking!

You'll select your tour region, followed by the country you want to visit and the tour that appeals most to you.

Choose your departure date, and decide whether you want flights included. You can then select those flights and any optional tours you may want to do during your trip.

What's Included in Gate 1 Travel Tours?

When booking a tour with Gate 1, you want to know what's included.

Something I liked to see is that every trip offers a "land only" and "air & land" price, so you can decide whether to have your flights included. Flights do only go to and from select cities, depending on your tour dates.

Escorted tours will include the following:

Accommodation for the nights of the tour
Hotel taxes and service charges
Transport between cities
Certain meals (what's included will be outlined in the tour details)
Sightseeing per the itinerary in an air-conditioned coach with a guide!

Not included is airfare for land-only trips, any visa-related fees, and optional extras you may decide to add to your tour.

Gate 1 Deals

Every traveler loves a good deal, and Gate 1 offers some great affordable vacations. It's actually one of the best bundle travel deal sites out there!

By heading to the company's Featured Specials page, you'll get to see Gate 1's flash deals, as well as any last-minute deals for upcoming departure dates. They also have a featured destination sale which will change from time to time.

To access the deals, you'll need to use the promo code listed on these pages, and then you're on your way to saving on your next trip!

From its website, you can also sign up to receive weekly deals via email. You never know what you'll get in your inbox!

How Do I Contact Gate 1 Travel Customer Service?

Whether you have a question or a complaint, it's never a bad idea to know how to contact customer service.

Gate 1 Travel is currently experiencing a high volume of inquiries, but you can still fill out a form via the website to send an online inquiry.

If you're traveling soon, you can get ahold of the team by phone. The company has 24-hour assistance line can be reached in the US by calling 215-572-7676.

Cancellation Policy

If you find you can no longer join your Gate 1 Travel tour, how can you cancel your trip?

Once you've made at least a partial payment on your trip, you have to submit a cancellation request in writing via the contact us page.

Cancellation fees will then be applied based on how much time remains before your trip and will be applied as a percentage of what has already been paid.

Customer Reviews

Overall, travelers seem to be satisfied with Gate 1's services and its tours.

Many of the complaints speak to packages booked with flights and how flight cancellations or changes have upheaved entire trips. Others have also mentioned the mismatch of travel credits promised versus ones they actually offer.

Other travelers have complained about Gate 1's customer service as being difficult to reach and not entirely helpful. It sounds like quite a few individuals had a tough time getting a full refund for their trip, even with travel insurance, when booking with them.

Whether it's that explanations can't be given, refunds are not fully issued, or travelers are sent in circles, it sounds like customer service is a hit or miss.

Other complaints have also touched on the itineraries being too packed to truly enjoy what you're seeing or to feel rested enough for them.

Is Gate 1 Travel Worth It?

After all my reading, my advice is to proceed with caution. Here's why.

My first impression when I got onto the website is that this is mainly targeting an older audience, with their branding outdated to the 2000s. That's not a judging criteria, but just a red flag in my opinion.

While Gate 1 Travel offers a lot of packaged tours, the volume of travelers who have had their trips impacted by flights booked through Gate 1 is concerning.

Instead, I would avoid the flight risks by opting for land-only tours. If you go this route, Gate 1 does offer tours all over the world, so it's a good place to at least browse through when you're trying to make a decision.

They also offer other kind of tours like independent vacations, European river cruises, and customized international vacation packages, but it's honestly not for me. The price is way too expensive and I can frankly plan it myself.

They also seem to charge a bit more than the actual ticket for many attractions, which to me seems like a dealbreaker unless it is actually hard for me to get the travel reservations myself.

In Gate 1 Travel's benefit, they sure do have tons of locations. From Paris to Peru, From Ecuador to Budapest, their tour packages extend to many destinations around the world. They also offer discount travel packages there and here, so that's something to consider for all you deal-seekers.

Keep in mind that some comments were made about the itineraries being a bit packed. So, if you're more of a relaxed traveler, I would be very careful going with Gate 1 Travel.

That being said, if you want to do and see as much as humanly possibly, Gate 1 could be the tour company for you!

If you like the idea of booking a tour but still aren't convinced that Gate 1 Travel is right for you, make sure to also check out companies like EF and Intrepid !

Our Rating: 3.1/5

Tours all over the world
Small group options for more immersive experiences
Includes accommodation, and guided coach tours
Options for smaller group tours
Flight cancellations can result in trip cancellation
Poor customer service
Some feedback of packed schedules

Gate 1 Travel FAQs:

Is gate 1 travel still in business.

Yes, very much so. They've been operating for over 40 years and continue to maintain its operations despite its outdated website design.

Is Gate 1 Travel better than Trafalgar Tours?

They both offer the same comparable luxury comfort tours, so it's hard to say. I'd give Trafalgar the edge since they have more experience under their belt, but individual experiences will vary. Read our Trafalgar Tours Review for more detail!

Is Gate 1 Travel an American Company?

Yes, they're an American owned and run company based in Fort Washington, PA!

Who is the founder of Gate 1?

Dani Pipano is Gate 1 Travel's founder.

Ready to Get Traveling?

Whether you opt for a Gate 1 Travel tour, use another company, or decide to freestyle your next adventure, we want to make sure that you have the best time.

Use Pilot so you can keep all the different elements of your travels in one place and easily access them all. Plan your dream vacation today with Pilot!

Disclosure : Pilot is supported by our community. We may earn a small commission fee with affiliate links on our website. All reviews and recommendations are independent and do not reflect the official view of Pilot.

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Not worth it!

My husband and I have taken many trips with Gate 1 but something with the company has changed and I do not recommend travelling with them now. We travelled on their Japan, Then and Now Discovery trip in March and there were so many problems–some with the itinerary and some with the Tour Manager. Many of the activities were unnecessary or badly timed. I never got to see the “NOW” in Tokyo or any other city. Plenty of “Then” as we constantly travelled outside the cities to see gardens that weren’t blooming or another shrine that was never explained why it was important. The food on the trip was terrible, whether it was a group dinner or a food court in a train station. Some of the hotel rooms were so small there was no room to open a suitcase. It was a Discovery trip but nothing was special about it. It was a lot of money for what we got and we will not with travel with Gate 1 again.

Date of experience : March 10, 2024

Reply from Gate 1 Travel

Thank you for sharing your comments. We regret that your experience did not meet your expectations. So that one of our representatives can provide additional assistance and try to make this right for you, please submit an inquiry here: https://www.gate1travel.com/contactus

Dumped on the side of the road

My wife, her two sisters and I took a 14 day tour of France with Gate 1 on May 8, 2024. Our guide, Jordane, started the tour with a speech about health and safety and how sick people must wear masks and sit in the back of the bus. Anyone who tested positive for covid would have to leave the tour. Two people in our group, Judy and Katy started the tour visibly sick. Jordane did nothing despite what he said in his speech. Within a few days most people were sick. I caught a cold around day 8. On day 9, Jordan asked me to wear a mask. I wore a mask. On day 10, Jordane asked me to move to the back of the bus. I moved to the back of the bus. On day 11, Jordan called my room and told me that I was off the tour due to my cold and that I would have to find my own way home. Several passengers were obviously sick but Jordane did not remove them. He never asked me to get a covid test. He just kicked me off the bus somewhere in France with no help to get home. I immediately called the Gate 1 24 hour emergency assistance line. The line was answered with a recording, “We’re sorry, we are closed right now please call back during business hours.” Before you book with Gate 1, call this number on a weekend night and you’ll get the recording. Now if you are persistent or just desperate and wait on the line, eventually you will hear options. Wait through 8 options and the 9th is for help. I was transferred to a nice man in India who listened to my problem and then told me there was nothing he could do to help. I was dumped on the side of the road in France with no help. Who does this to someone? Gate 1 is the only one I know who would do this. I found Jordane and told him that I should be given the chance to take a covid test. Fortunately, a local Gate 1 guide joined our conversation. She thought this was a good idea and gave me directions to the nearest pharmacy and told me what to do to get tested. I tested negative for covid. I had a common cold, sniffles and cough. I showed the results of my test to everyone on the bus and Jordane. Jordane reluctantly allowed me back on the bus. That wasn’t the only issue we had with our guide. On our second night, my wife tripped and fell while crossing the street. My wife was unconscious and bleeding in the street. While my wife’s sister and I tended to my wife, her other sister called Jordane. He said he was busy and we should do whatever we wanted to. That was the last we heard from him. He never checked back to see how we were doing. The next time we saw him was in the morning when he asked if we would continue the tour. He never showed any concern. We were fortunate that two nurses saw the fall and helped us get my wife off the street and call the local version of 911. It was the help of strangers, not Gate 1 that took care of us. Gate 1 claims that Jordane called us several times to check on my wife. This is not true. Gate 1 claims that many people on the tour were tested for covid. Again, this is not true. We expected there would be support and help on our Gate 1 tour. We got nothing. We definitely didn’t expect to be dumped on the side of the road with no way home.

Date of experience : May 08, 2024

Thank you for sharing this feedback. Your comments are very important to us. We regret that your experience did not meet your expectations. We have provided your contact information to our customer service team who will reach out so that we can try to make this right for you.

Cannot Wait to do another Gate 1 Trip

Just came back last week from a River Cruise Danube. It was fabulous. I do not have one complaint at all. The food, staff, rooms were top notch. We traveled on the Queen Monarch to Hungary, Vienna and Germany. I cannot wait to go again

Date of experience : May 05, 2024

Thank you for taking the time to share your comments. We truly appreciate the feedback and look forward to welcoming you on your next Gate 1 trip!

RUDE service

This company has absolutely the most rude customer service. I'm a travel agent, asking basic clarifying questions regarding airfare and prices, and I was yelled out and treated very rudely two days in a row. They must hate their jobs. Unbelievable. Do not use this company! So many other professional travel companies to use!

Date of experience : May 03, 2024

Tour guide can make or break a vacation.

Hawai'i 9-day tour 02/14/2024 thru 02/21/204 was busy and organized perfectly. Tours were organized and efficient. The preset hotels Queen Kapiolani and King Kamehameha were clean and well maintained. Due to the Lahaina devastation, which was hard to view, our hotel upgrade was amazing and impressive on Maui. Charles "Kaleo" Degala, the singing tour guide, made the trip. His love of his home, knowledge of the islands and respect for the culture of Aloha made you feel as if you were family not just a guest. Guides like him are a rare gift for a traveler.

Date of experience : February 14, 2024

We've had our guide yell at us and…

We've had our guide yell at us and other guests for little things like beings 4 minutes late one time over several days of being on time as expected, sitting somewhere other than the "assigned seating" even when there were vacant spaces, and for "just standing there" when out on a group outing (I guess we were supposed to interact more when he was watching us?). Our guide appears to be a tired and lonely old man that may need this position to support himself, as he wears the same outfit for the entire week so far & has no luggage. He rambles endlessly the entire duration of the ride in the tour bus about politics and religion with occasional spurts of local scenery, too late to get a photo of the attraction. I'd consider another Gate 1 travel but only after being able to review the ambassador of the trip. As for this trip, Serge was an absolute failure!

After reading all the negative reviews…

After reading all the negative reviews I decide to not go ahead and confirm the Baltic trip I had hoped to do with Gate 1 Travel. No way do I want to get stuck someplace with no help from the tour company. Glad I decided to read reviews before clicking the "Book" button.

Date of experience : March 16, 2024

Best trip ever!

I’ve traveled quite a bit and this trip to Costa Rica with Gate1 has been so far the best! This is the first time I book with them. It is very well organized, Gerardo, the tour guide was very knowledgeable and fun to travel with. The stay in Tortuguero was a great experience I will never forget. The Hot Springs was a beautiful place.The hotels that were chosen for us were terrific. The restaurants we were taken were fabulous. I will definitely book more trips with Gate1 without a doubt.

Date of experience : April 08, 2024

Thank you for your kind feedback. We can’t wait to see you again!

Never had a problem

I was very surprised to see all the negative feedback. It is true that the Tour Manager makes all the difference on these kind of tours and ours have always been exceptional. We have done Italy, Spain, and SE Asia and have loved everyone of them. We are not old and feeble so maybe that has something to do with it because Gate1 does make sure you see everything on the itinerary and you get your monies worth, which what we like. Our last tour manager was Tim for the SE Asia trip and she was amazing, in fact we are still in touch because we have become friends. From our view they keep getting better and better and we would recommend Gate1 highly. PS ask for TIM if you go to SE Asia won't be disappointed.

Date of experience : April 09, 2024

Poor customer service leading to loss of ticket value

No possible to reach the travel agents on phone. Hence, communication to the Gate1 travel agents is possible via emails only. By 3pm UK time on 18 Feb, I confirmed my request to change my flight, from 19Feb at 1:45am to another day. But no response has been received, although my response was within 30-40min since the agent's reply time.. I appreciate this was on Sunday, but a clear statement on working hours and limitation from the beginning would be helpful. It seems the value of the ticket is lost which is very unpleasant. This could be easily avoided if there was an opportunity to call to agree the change and pay the diff in tariff.

Date of experience : February 18, 2024

Hello, Thank you for sharing your comments. We regret that your experience did not meet your expectations. So that one of our representatives can provide additional assistance and try to make this right for you, please submit an inquiry here: https://www.gate1travel.com/contactus

Essential Portugal and Spain

Our experience was terrific! We were greeted at the airport by the tour manager Alex and taken to the hotel. Everything was so organized with time between tours for lunch or shopping. The hotels were nice too. We felt safe and cared for at all times. The tour guides were fantastic in each city giving us plenty of history without being boring. The bus driver Marco was excellent making sure our things were secured at all time. We will definitely use this tour company again.

Date of experience : February 29, 2024

Dear Susan, Thank you for taking the time to share your comments. We truly appreciate the feedback and look forward to welcoming you on your next Gate 1 trip!

Gate 1 great but their trip insurance provider is worthless

Great company with well-organized tours but the insurance company they route all Travel Insurance through—Arch Insurance—has terrible reviews and does everything to avoid paying claims. I had a trip scheduled to Mexico in March 2024–and paid for. I had to cancel my Gate 1 trip because I was hospitalized for 11 days after I flew a long airplane flight from Ireland. At the time I booked the Gate 1 trip I was well. I suffered from acute pulmonary embolisms from the long flight. Arch insurance only paid out $300 on my well documented claim. I am a retired lawyer and know how to fill out and document claims. Their denial was flagrant. Getting only $300 back made it a complete waste of time to file the claim. If 11 days with acute pulmonary embolisms preventing me from future plane trips is not justification, what is? Never ever accept Arch. Find another provider.

Date of experience : March 27, 2024

Everything went exactly as we had…

Everything went exactly as we had hoped. Very smooth and easy flights and hotel check ins. Hotels were all very nice and met our expectations. All interactions I had with Gate 1 were very quick and helpful.

Gate1 are uncaring ……After doing around 8 tours with Gate1 I…

After doing around 8 tours with Gate1 I unfortunately had to cancel over a month before we were commencing our tour due to having to have emergency surgery. I thought Gate1 might be understanding and give us a full refund or at least credit towards another trip. They would only refund half our money and yes that was in the cancellation policy but having been such a long term repeat customer who had recommended them to many, I was under the delusion they may have some understanding of my situation and refund the full amount or at least give credit towards my next trip. I am six months post surgery now and have booked this years tour with another company. Will never book with Gate1 again.

Date of experience : August 09, 2023

Very disappointed with Gate 1

Very disappointed with Gate 1. We’re scheduled to tour Egypt in November. However, due to the the conflict that’s happening now with Israel in Palastine/Gaza and the West Bank, we are justifiably concerned about our safety. Our trip is fully paid, but we had humbly requested to reschedule for a later date to travel (Not asking for a refund) just to reschedule. Unfortunately for us Gate1 outright denied our request disregarding our concerns. The Arch insurance that’s offered through Gate1 essentially only covers Gate1.

Date of experience : October 17, 2023

Travel Protection is a scam, thru Gate 1.…

Booked Christmas market trip for early Dec. Bought ‘Travel Protection’ that Gate 1 promotes. My travel partner needed a heart operation. Had to cancel trip. We’ve waited two months after providing info requested with letter from surgeon. Today they say coverage denied because she had defib prior. Of course the Protection was stated as covering pre-existing conditions!!!!!! Total rip-off. Deceptive scam artists. VERY disgusted!!!

Date of experience : December 05, 2022

The 8 day Tour of Spain was well…

The 8 day Tour of Spain was well organized, good hotel rooms and services . Our tour guide Rosemary capably led some great tours.We took a two hours in Alhambra which for me was the highlight of this tour. The only issue for me was that the return flights were far too long. Madrid,Amsterdam,JFK and then to Toronto. I will consider future tours with Gate1

Date of experience : March 25, 2024

Cancel for any reason doesn't really work.

We bought the cancel for any reason policy. We cancelled because we had to travel from NC to PA for my best friend's funeral. We were supposed to travel in October of 2023. So now we get a partial credit and a very small refund. Doesn't really do us any good because now it costs almost double for the same trip and we can't afford that. So we are basically out $1800 that we paid.

Date of experience : October 15, 2023

Diane, Thank you for sharing this feedback. Your comments are very important to us. We regret that your experience did not meet your expectations. We have provided your contact information to our customer service team who will reach out so that we can try to make this right for you.

Worst customer service

Worst customer service. I had booked a trip to Greece. I called them about my plane itinerary. No answer after being on hold for hours together. I emailed them, but no response whatsoever. I will never ever book anything with these people. Stay away from 'GATE1 TRAVEL". I 100% agree with majority negative reviews on this website. Please do yourself a favor and save yourself from tremendous future headache by not using this lousy travel company.

Date of experience : July 10, 2022

Dear Yash, We are sorry to learn of the delay in responding you your phone call. We were experiencing an increase in call volume related to our most recent promotion. We do value our customers and make every effort to answer calls as quickly as possible. Please be assured we will respond to your email, you may also request a call back using the call back feature. Thank you for your understanding.

Thereza, our tour guide in Europe

Thereza, our tour guide on Gate One's trip from Mainz, Germany to Venice, Austria November 2023 was extremely accommodating. She was punctual while caring for specific needs of some 40 people for 10 days. She was very knowledgeable of the 5 countries that we toured and surprised us continually with gifts; nice hotels; meals and even music that we all sang along with as we traveled. She was fun and we'd recommend her highly for a trip with Gate One travels in your future!!!

Date of experience : November 02, 2023

Gate 1 Travel

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$589 — 12,199

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Gate 1 travel reviews & ratings, gate 1 cares about money and not customer satisfaction or safety.

We have loved Gate 1 and always sing their praises. We've been on 7 tours with another one booked for fall. We were supposed to leave for Ecuador this week, however ...

THE ABSOLUTE WORST

THE ABSOLUTE WORST. Dishonest, incompetent, fraudulent. We booked a trip to Europe with them, and it was a mess from start to finish. The flight that we paid extra...

Joyce Toler

Poor customer service

It has been about 7.5 years since I traveled with Gate 1 Travel. In the past, customer service was exceptionally great! Now I am appauded with the unprofessional and...

One star is way too many

One star is way too many. I got a return ticket and wanted to change outbound one. Gate1 was nowhere to be found and there was no way of changing the flight. So I bo...

Shelley Anne Talla

I already wrote a couple of bad reviews…

I already wrote a couple of bad reviews during my last trip to Mexico with Gate 1 Discovery Tours—my aunt and her husband from Texas is currently doing the very same...

See all Gate 1 Travel reviews

Editoral Review of Gate 1 Travel

Founded in 1981 with three employees and based in suburban Philadelphia, Gate 1 now employs more than 200 people worldwide with offices in 20 countries, ranging from Hungary to Cambodia, Argentina to Israel.

What Makes Gate 1 Stand Out?

Escorted tours & river cruises
Good value
High quality guides

Gate 1 offers a variety of tour packages and river cruises around the world, promising to provide exceptional value for the price. They focus on North American travelers who seek “high quality, yet affordable” guided trips, with accommodations ranging from superior tourist to moderate deluxe class.

They have a lot of different choices when it comes to destinations, durations, and inclusions. Most tours have additional offerings for meals, activities, and excursions available for additional fees.

Traveler reviews for Gate 1 oscillate between 5 star and 1 star experiences. Those that have had an excellent time cite the tour pacing, guides, and extensive sightseeing opportunities as positives.

Those for whom these same factors contributed to a negative experience may have had higher expectations than is available or offered for the competitive budget prices that Gate 1 is known for.

Who Will Enjoy Traveling With Gate 1?

Low to mid budget travelers
Those open to simple accommodation and meal plans

Gate 1 is the perfect travel choice for families, couples, and friend groups seeking a cost efficient journey. As Gate 1 is a strictly budget minded brand, it’s important to be fully aware of the trade-off when you choose to travel with them.

You will see a lot, and be out and about visiting several sites - however keeping costs low is one of their main priorities. This means hotels will be basic, meals won’t be 5 star, and your coach will have fewer amenities. In addition tours with Gate 1 feature several optional add ons and sightseeing tours, not included in the base price. Average tour price is around $2,000, often less.

If you’re flexible, open minded, and are interested in maximizing your sightseeing above all else, Gate 1 could be for you. Knowing what to expect is key for enjoying the trip to the fullest.

Top Destinations

Gate 1 trips cover much of the world, including destinations in North, Central, and South America, Europe, Africa, and Asia. Itineraries focus on the top sights, historical attractions, and national parks.

Gate 1 Travel Style

In a nutshell, the Gate 1 travel style is “see a lot for a little”. Hotels and accommodations are usually 3 star hotels. Expect basic comforts, with fewer amenities available. However if you’re the kind of traveler for whom a bed and some coffee in the morning is a fine trade-off for busy days outside and tons of sightseeing, the trade-off will be worth it.

You will be met on the ground with a dedicated tour leader, available to assist throughout your travel experience.

Escorted group bus tours are a big part of their business - between 24-42 people. These coaches are again, more utility focused than amenity focused, but you will be comfortable. And in general bus tours take frequent stops to allow for stretching legs and using of facilities.

Gate 1 also offers small group tours (with a maximum of 22 people), river cruises on two continents, independent city stays and fly and drive packages, rail packages, customized vacations, and combination bus/cruise tours -- something for almost everyone interested in a budget vacation.

Why Choose a Tour With Gate 1?

For the budget traveler, Gate 1 is a fantastic choice. They offer several types of trip package to choose from, including rail, river cruise, and small group tours, at competitive rates. Their escorted tours are extremely popular, and customers repeat trips with them regularly.

While Gate 1 is the primary brand, and they are all about giving a positive and packed international travel experience on a budget, other brands associated with Gate 1 are more premium focused. These include the Signature collection, offering luxury tour options and smaller groups.

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About the company.

Gate 1 Travel offers escorted tours, European river cruises, independent vacations and customized international vacation packages for less. Our discount travel packages and tour packages to destinations worldwide provide exceptional value, saving our customers time and money. We have taken care of all the details so you don't have to. Find your dream vacation today.

Company Background & Highlights

Mission: To deliver More of the World for Less by developing quality, affordable vacations for North Americans. To provide exemplary service to our customers and to earn their loyalty. To respect our partners. To invest in our employees, providing a safe and comfortable work environment. To know and understand our products and destinations. To constantly innovate and be a leader in technology.

Founded in 1981 with 3 employees; now with over 200 employees worldwide

Headquarters: Fort Washington, PA (Suburban Philadelphia)

Overseas Offices: Hungary, China, Costa Rica, Egypt, Morocco, Argentina, Indonesia, Great Britain, Greece, India, Israel, Italy, Peru, Ecuador, Spain, Switzerland, Thailand, Cambodia & Vietnam

30+ years of providing travel services to clientèle

Product Types

Escorted Tours - Group Tours

Small Group Tours

European River Cruises

Escorted Bus Tour/Sea Cruise Combinations

Independent City Stays

Independent Fly & Drive Packages

Multi-Destination Rail Packages

Customized Vacations (Vacation Builder)

Custom Groups and Individuals

Target Consumer Market

Gate 1 Travel's target market is a traveler seeking high quality, affordable travel ranging from a superior tourist class to moderate deluxe class level of accommodations with the highest level of service.

Financial Security

Gate 1 Travel is backed by the largest, most well-respected financial institutions and insurance providers, guaranteeing the greatest level of financial security to every passenger. Gate 1 welcomes your inquiries of any of those independent offices.

Gate 1 Travel's active membership in USTOA (United States Tour Operators Association), a professional organization representing the world's leading tour operators, requires that Gate 1 meet a minimum requirement of $1 million professional liability insurance (Gate 1 maintains a $5 million policy).

Additionally , Gate 1 is required to participate in the USTOA $1 Million Travelers Assistance Program, requiring them to post $1 million in security, held by USTOA, in the unlikely event of bankruptcy or insolvency.

Gate 1 Travel Trips & Specials

9 Day Golden Triangle of India

9 Day Eastern USA Heritage, Philadelphia to Washington D.C.

16 Day Scotland & Ireland

12 Day Affordable Central Europe with Warsaw & Krakow

10 Day Classic Amsterdam, Bruges, Paris & London

11 Day Affordable Croatia & Slovenia

15 Day The Serengeti & Beyond: A Tanzania Safari with Zanzibar

12 Day Golden Triangle of India with Varanasi

Want a tailor-made trip instead, your trip, your way, planned by an expert:.

You choose budget, destinations, activities, transport & lodging type
Expert designs the itinerary for you, and once approved, takes care of logistics

Top Gate 1 Travel Trip Categories

Gate 1 travel company ranking by category, similar companies, associations, united states tour operators association.

USTOA is a nonprofit professional association representing the tour operator industry.Its members are made up of companies who provide services worldwide but who conduct business in the U.S.

undefined. Are flights included?

undefined. Do I need Travel Insurance?

It is HIGHLY recommended that you purchase Travel Insurance. You will be provided with insurance options during the booking process.

Note: Travel insurance through Gate 1 cannot be purchased after the final payment has been made.

undefined. Can I extend my trip?

undefined. What is the Average Group Size?

undefined. Pre or post trip accommodation available?

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About Travelstride

Find your perfect trip, travel confidently.

Best overall
Best for cruises
Best for reputation
Best for preexisting conditions
Best for digital nomads
Best low-cost
Best for road trips
How we reviewed travel insurance companies

Ultimate Guide to Choosing the Best Travel Insurance in June 2024

Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate insurance products to write unbiased product reviews.

Traveling is an adventure, a leap into the unknown, a story waiting to unfold. But every story needs a safety net, and that's where travel insurance comes in. In this guide to the best travel insurance, we'll embark on a journey to help you better understand travel insurance and uncover the benefits that make it an indispensable companion for any traveler.

Our Picks for the Best Travel Insurance Companies

Best overall: nationwide travel insurance.

Runner-Up: AXA Assistance USA
Best for Cruises: Travel Guard
Best Reputation: C&F Travel Insured
Best for Pre-existing Conditions: Tin Leg Travel Insurance
Best for Digital Nomads: WorldTrips Travel Insurance
Best Low-Cost Option: Trawick International Travel Insurance

Best for Road Trips: Travelex Travel Insurance

How we rate travel insurance »

Compare the Best Travel Insurance Companies

The best travel insurance companies offer comprehensive coverage options for a wide range of people and needs. For this guide, we looked at coverage options, customizability, and the best companies for specific situations, such as pre-existing conditions.

Here are Business Insider's picks for the best travel insurance companies in 2024.

Trip cancellation coverage of up to 100% of trip costs (for cruises) or up to $30,000 (for single-trip plans)
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Three cruise-specific plans to choose from
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Annual travel insurance plans available
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Strong trip cancellation coverage
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Cancel for any reason coverage available
con icon Two crossed lines that form an 'X'. CFAR insurance not available with every single plan
con icon Two crossed lines that form an 'X'. Medical coverage is lower than what some competitors offer

Nationwide Travel Insurance offers many of the standard benefits you might see with a travel insurance policy. This can include things like trip cancellation coverage, so you can recover pre-paid costs or trip interruption in the event your vacation is interrupted by an unexpected event. There's also baggage delay coverage and medical coverage.

Cancel for any reason coverage available

Nationwide Travel Insurance is of the largest players in the travel insurance space, offering nearly endless options for any customer on the travel spectrum, including annual travel insurance plans which can offer frequent travelers the flexibility to "set it and forget it" on their travel insurance coverage.

Nationwide Essential also offers some of the most affordable policies in the market compared to similar plans from competitors, which makes it a great pick for just about anyone. Buyers can discuss bundling options as Nationwide also sells homeowners, auto, pet, and other insurance products. Its travel insurance quoting is just as easy as it has been with other Nationwide insurance products.

Read our Nationwide Travel Insurance review here.

Best Travel Insurance Runner-Up: AXA Assistance USA

Trip cancellation coverage of up to 100% of the trip cost
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Generous medical evacuation coverage
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Up to $1,500 per person coverage for missed connections on cruises and tours
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Covers loss of ski, sports and golf equipment
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Generous baggage delay, loss and trip delay coverage ceilings per person
con icon Two crossed lines that form an 'X'. Cancel for any reason (CFAR) coverage only available for most expensive Platinum plan
con icon Two crossed lines that form an 'X'. CFAR coverage ceiling only reaches $50,000 maximum despite going up to 75%

AXA Assistance USA keeps travel insurance simple with gold, silver, and platinum plans. Emergency medical and CFAR are a couple of the options you can expect. Read on to learn more about AXA.

Silver, Gold, and Platinum plans available
Trip interruption coverage of up to 150% of the trip cost
Emergency medical coverage of up to $250,000

AXA Assistance USA offers consumers a great option for no-stress travel insurance: low-priced plans, generous coverage limits on key categories including primary insurance on lost luggage, and up to 150% reimbursement for qualifying trip cancellations.

While add-ons are limited and rental car coverage is not included by default on cheaper plans, AXA is a perfect fit for travelers who don't plan to drive (or who already hold a travel credit card with rental car coverage), and don't need any additional bells and whistles.

Read our AXA Assistance USA Travel Insurance review here.

Best for Cruises: AIG Travel Guard

Trip cancellation coverage for up to 100% of the trip cost and trip interruption coverage for up to 150% of the trip cost

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Trip cancellation coverage of up to 100% of the cost, for all three plan levels
Check mark icon A check mark. It indicates a confirmation of your intended interaction. CFAR covers up to 75% of total trip costs (maximum of $112,500 on some plans)
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Medical coverage of up to $500,000 and evacuation of up to $1,000,000 per person
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Includes COVID coverage
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Above average baggage loss and delay benefits
Check mark icon A check mark. It indicates a confirmation of your intended interaction. High medical evacuation coverage
con icon Two crossed lines that form an 'X'. Premiums may run slightly higher than competitors

Travel Guard is a well-established and highly rated name in the travel insurance industry. It offers three main coverage options to choose from, and in general its policies have above-average coverage for baggage loss and baggage delays, plus high medical evaluation coverage limits.

Trip cancellation coverage for up to 100% of the trip cost
Trip interruption coverage for up to 150% of the trip cost
Preexisting medical conditions exclusions waiver must be purchased within 15 days of initial trip payment
Annual travel insurance plan and Pack N' Go plan (for last-minute trips) available

Travel Guard is well-known insurance provider, and a great fit for travelers who want to ensure that they can get their money back in the event of canceled or interrupted travel plans.

While the company's policies can be pricey compared to its competitors, the high medical and evacuation limits make AIG a solid choice for older travelers who value peace of mind and simplicity over highly customizable plans that may be bolstered with medical upgrades.

Read our AIG Travel Guard review here.

Best for Reputation: C&F Travel Insured

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Offers 2 major plans including CFAR coverage on the more expensive option
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Cancellation for job loss included as a covered reason for trip cancellation/interruption (does not require CFAR coverage to qualify)
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Frequent traveler reward included in both policies
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Up to $1 million in medical evacuation coverage available
con icon Two crossed lines that form an 'X'. Medical coverage is only $100,000
con icon Two crossed lines that form an 'X'. Reviews on claims processing indicate ongoing issues
C&F's Travel Insured policies allow travelers customize travel insurance to fit their specific needs. Frequent travelers may benefit from purchasing an annual travel insurance plan, then adding on CFAR coverage for any portions of travel that may incur greater risk.

While every travel insurance company has negative reviews about its claims process, C&F Travel Insured 's claims process has a consistent stream of positive reviews. One customer wrote that C&F processed a claim within 48 hours. Additionally, C&F regularly responds to customer reviews within one business week, making reviews a consistent way to reach the company.

Additionally, in C&F's fine print, it mentions that any claims that take more than 30 days to pay out will begin to accrue interest at 9% APY.

C&F's reputation isn't the only thing to speak highly of. It offers an array of add-ons uncommon in the travel insurance industry, such as Interruption for Any Reason insurance and CFAR coverage for annual plans. C&F also offers discounts for children on its Protector Edge plan and free coverage on its Protector plan.

Read our C&F Travel Insured review here.

Best for Pre-Existing Conditions: Tin Leg Travel Insurance

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Policy coverage includes most pre-existing health conditions
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Generous medical and evacuation amounts for peace of mind
Check mark icon A check mark. It indicates a confirmation of your intended interaction. COVID coverage included by default on all insurance plans
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Offers a wide range of plans for various budgets and travel needs
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Some plans offer CFAR, “cancel for work reasons,” financial default, and unemployment coverage
con icon Two crossed lines that form an 'X'. Limited add-on coverage options
con icon Two crossed lines that form an 'X'. Baggage loss and delay coverage is low compared to competitors

Tin Leg travel insurance offers eight travel insurance plans to meet the unique needs of travelers.

Tin Leg was founded in 2014 by the travel insurance industry experts at Squaremouth. Designed to meet the most common needs of travelers, these policies offer comprehensive Trip Cancellation and Trip Interruption benefits, and a range of Emergency Medical and Medical Evacuation limits.

Tin Leg Travel Insurance is a great fit for travelers with medical issues in particular. Seven of Tin Leg's eight travel plans include coverage for pre-existing conditions as long as you purchase your policy within 15 days of your initial trip payment.

Thanks to coverage for pre-existing medical conditions as well as for potential COVID-19 infection while traveling, this company offers some of the best financial investment options for travelers who are or will be exposed to higher health risks and issues.

Read our Tin Leg Travel Insurance review here.

Best for Digital Nomads: WorldTrips Travel Insurance

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Affordable base plans that can be customized with add-ons including rental car, pet care, hunting and fishing, and vacation rental coverage
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Insurance plans available for international student travelers
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Trip delay coverage benefit that kicks in after just five hours
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Pre-existing conditions waiver can be purchased within 21 days of initial trip payment
con icon Two crossed lines that form an 'X'. Lower medical, evacuation and accidental death limits
con icon Two crossed lines that form an 'X'. Limited, secondary baggage loss coverage although baggage protection can be upgraded at a low cost
con icon Two crossed lines that form an 'X'. No special coverages for pets, sports equipment, etc.

WorldTrips has been a reputable travel insurance provider for more than 20 years. Unsurprisingly, it boasts an A+ rating from the Better Business Bureau and positive reviews from thousands of customers.

Travel medical insurance (Premium, Group, Annual, and International Student options)
Trip cancellation insurance
Trip protection insurance

WorldTrips Travel Insurance has affordable premiums, highly customizable add-ons, and generous coverage for core categories of travel insurance. All this makes it a great option for digital nomads, students studying abroad and backpackers.

However, travelers should keep in mind that plans are not particularly flexible, and coverage amounts are limited unless you plan ahead to pay for the areas and amounts that you need.

Read our WorldTrips Travel Insurance review here.

Best for Affordability: Trawick International Travel Insurance

Trawick Trawick International Travel Insurance

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Useful for adventurous travelers headed to higher-risk destinations
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Affordable plans with varying levels of coverage
Check mark icon A check mark. It indicates a confirmation of your intended interaction. 10-day free look option
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Generous baggage loss replacement policy
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Trip delay coverage kicks in after just six hours
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Some policies allow a CFAR add-on
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Up to $1 million medical evacuation coverage limit
con icon Two crossed lines that form an 'X'. Baggage and trip delay coverages don’t kick in until after the 12-hour mark
con icon Two crossed lines that form an 'X'. International student policies available for temporary stints abroad
con icon Two crossed lines that form an 'X'. Complaints about claims not being paid or involving an intermediary to resolve claims

Trawick International travel insurance offers plans customized to diverse travelers' needs. We look at coverage options, claims processing, pricing, and other important factors for savvy travelers.

Travel medical insurance
Trip protection and cancellation
International student insurance
Visitor medical insurance (for traveling to the US)

Trawick International Travel Insurance is another insurance provider with robust medical travel insurance that can help higher-risk and anxious travelers find peace of mind while on the road. This company offers one of the most generous medical evacuation policies in the market, although travelers will need to remember to add on rental car coverage if they need it.

Read our Trawick Travel Insurance review here.

Check mark icon A check mark. It indicates a confirmation of your intended interaction. Options to cover sports equipment
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Option to increase medical coverage
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Can cancel up to 48 hours before travel when CFAR option is purchased
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Affordable coverage for budget-conscious travelers
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Includes generous baggage delay, loss and trip delay coverage
Check mark icon A check mark. It indicates a confirmation of your intended interaction. Optional "adventure sports" bundle available for riskier activities
con icon Two crossed lines that form an 'X'. Only two insurance plans to choose from
con icon Two crossed lines that form an 'X'. Medical coverage maximum is low at up to $50,000 per person
con icon Two crossed lines that form an 'X'. Pricier than some competitors with lower coverage ceilings
con icon Two crossed lines that form an 'X'. Some competitors offer higher medical emergency coverage

Travelex travel insurance is one of the largest travel insurance providers in the US providing domestic and international coverage options. It offers a basic, select, and America option. Read on to learn more.

Optional CFAR insurance available with the Travel Select plan
Trip delay insurance starting at $500 with the Travel Basic plan
Emergency medical and dental coverage starting at $15,000

Travelex Travel Insurance offers three plans:

Travel Basic
Travel Select
Travel America

The Travelex America plan is meant for trips limited to the U.S., but it has the highest coverage limits in many areas compared to its other programs. If you're flying somewhere, the lost baggage limits are higher. Its natural strengths shine for road trippers, though. Travelex America adds coverage for roadside service and rental car coverage for unexpected accidents. It also covers pets should you be involved in an accident while on the road.

While your standard auto insurance does extend to car rentals within the U.S. for a limited time, any accident would affect future rates. Travelex would eliminate the risk of reporting to your auto insurance provider for minor incidents within its purview.

Read our Travelex Travel Insurance review here.

Introduction to Travel Insurance

Why travel insurance is a must-have.

The unpredictable nature of traveling – from flight cancellations to medical emergencies – can turn your dream vacation into a nightmare. Travel insurance acts as a personal safeguard, ensuring that unexpected events don't drain your wallet or ruin your trip.

Understanding Different Types of Travel Insurance

Not all travel insurance policies are created equal. From single-trip travel insurance policies to annual travel insurance plans , from minimal coverage to comprehensive protection, understanding the spectrum of options is your first step in finding the right fit for your journey.

Key Features to Look for in Travel Insurance Coverage

Travel insurance for medical emergencies.

Imagine falling ill in a foreign country; daunting, right? A robust travel insurance plan ensures you don't have to worry about how much emergency medical care while traveling will cost, even in the most remote corners of the globe. This coverage will often come in tandem with emergency medical evacuation coverage.

Trip Cancellation and Interruption Benefits

Life is full of surprises, some less pleasant than others. Trip cancellation and interruption coverage ensures that you're not left out of pocket if unforeseen circumstances force you to cancel or cut your trip short. You may also look for cancel for any reason and interruption for any reason options, which will reimburse you for a percentage of your nonrefundable fees, but expands the covered reasons you can cancel a trip. You can find our guide on the best CFAR travel insurance companies here.

Coverage for Personal Belongings and Baggage Loss

Losing your belongings is more than an inconvenience; it's losing a piece of your world. Insurance that covers personal belongings and baggage loss ensures that you're compensated for your loss, helping you to rebound and continue your adventure.

Support and Assistance Services

In times of trouble, having a lifeline can make all the difference. Look for insurance that offers 24/7 support and assistance services, giving you peace of mind that help is just a phone call away. Also, check websites that field customer reviews like Trustpilot, the Better Business Bureau, and InsureMyTrip , to see how well a company responds to customer requests.

Choosing the Best Travel Insurance

Reputation and reliability of the travel insurance provider.

A provider's reputation is not just about being well-known; it's about reliability, customer satisfaction, and the ability to deliver on promises. Researching and choosing a reputable provider is a cornerstone in ensuring your safety and satisfaction.

Understanding the Policy's Fine Print

The devil is in the details, and understanding the fine print of what your travel insurance policy covers is crucial. Be aware of coverage limits, exclusions, and the process for filing a claim to avoid any unpleasant surprises.

Customer Reviews and Feedback

In the age of information, customer reviews and feedback are goldmines of insight. Learn from the experiences of others to gauge the reliability and customer service of the insurance provider you're considering. While the ratings are important, you should also look at whether or not a company responds to customer complaints.

How to Get the Most Out of Your Travel Insurance

Knowing your policy inside out.

Familiarize yourself with every aspect of your policy – what it covers, what it doesn't, how to file a claim, and who to contact in an emergency. Being informed means being prepared.

Steps to Take When a Problem Arises

If you face an issue during your travels, knowing the immediate steps to take can make all the difference. Keep important contacts and your policy details handy, and remember, your insurance provider is there to assist you.

How to Pick the Best Travel Insurance Company for You

There isn't a one-size-fits-all policy that works perfectly for every traveler. Young, healthy solo travelers can opt for much cheaper plans that offer bare-bones coverage, while families juggling complex itineraries will do best by investing in a robust policy that can help defray any costs associated with lost baggage, delayed transportation or other trip-impeding obstacles.

That being said, you can't go wrong with a travel insurance provider that boasts a reputable history and offers a wide range of customizable plans. In some cases, you may be comparing plans that are only a few dollars' apart from each other. In such situations, you should generally opt for the insurance company that offers the strongest customer service. It's also worth considering whether or not the travel insurance provider has been reviewed by other travelers with similar itineraries to your own.

An insurance aggregator like InsureMyTrip or Squaremouth is one of the best tools for searching travel insurance policies. Once you input the specifics of your travel itinerary, you'll be able to see hundreds of search results to compare the ones that catch your eye. If the options are too overwhelming, use the filters to the left of your search page to eliminate as many irrelevant plans as possible.

How We Reviewed the Best Travel Insurance Companies

To come up with our list of the best travel insurance companies, we evaluated each insurer based on the following factors:

Guide Methodology: What We Considered

Policy Types

Travel insurance is essential, but often underused partly because people aren't getting what they want. Business Insider's 2023 travel study showed 10.65% of travelers surveyed bought cancel for any reason insurance. Cost may be a factor, but in many cases, the coverage is more affordable than you might think. Regardless, companies must offer a diverse range of coverage options. We award five stars to companies offering all standard coverages and additional options like pet and sports equipment protection.

Our 2023 travel study indicated the majority of purchases were made through the travel provider (ex: flight protection insurance when you're purchasing your airline tickets). While these may be sufficient for some customers, we look for companies offering a more comprehensive range of services.

According to the U.S. Travel Insurance Association, the average cost of travel insurance will be between 4% and 8% of total travel expenses. Anything beyond that price point should include additional benefits beyond the standard inclusions, such as CFAR protection or upgraded medical coverage. Anything below that 4% threshold may leave you lacking important or sufficient coverage in an emergency.

Convenience and Flexibility

Whether you're an infrequent traveler or a suitcase warrior, a good travel insurance company should have you covered. In many cases, you might not even have to talk to a person in order to purchase your policy.

Many people think of travel insurance in context with specific trips, but most of these top contenders sell both single-trip and multi-trip policies, also known as annual travel insurance. Some companies also offer plans specifically designed for cruisers, students abroad, and business travelers. (Read our guide to the best cruise travel insurance companies for more details.) Finally, all of these providers offer multiple options for getting the specific areas and amounts of coverage that you want.

Claims Handling

Most travelers never have a large claim. Premiums are low, and it provides peace of mind for the just in case situations. So they leave reviews based on their reduced stress levels. But what happens if you lose your luggage or have to stay a few extra days due to an unexpected accident? Will your insurance carrier cover your claim without all the hassle? We check real customer reviews to sort this out for you.

Ease of Use and Support

When purchasing, during your trip, and throughout the claims process, you may need extra support. Does the company have a 24/7 help line? Does it have an online or mobile system allowing you to self-manage? Essentially, what are the options when you need help? We look at the big picture to evaluate the average customer experience with each company.

You can read our full insurance rating methodology for even more details.

Best Travel Insurance FAQs

There isn't a one-size-fits-all solution for every traveler. Determine the benefits that are most important to you, like baggage delay coverage, medical coverage, and trip delay coverage, then look for a company with solid customer ratings, especially when it comes to processing claims.

Travel insurance will pay out if you experience a covered event, such as a travel delay or delayed or lost baggage. If you're looking to get travel insurance for a specific reason, such as needing to potentially cancel your trip due to work reasons, make sure your policy will cover you in that situation before purchasing it. You should also check customer reviews to see other travelers' claims experiences, as it varies wildly from company to company.

The average cost of travel insurance is 4% to 8% of your total trip cost, so it could vary widely depending on where you're traveling and the length of your trip. Your age, the number of people in your group, and other factors can also influence how much you'll pay.

Most comprehensive travel insurance policies include travel medical coverage that can come in handy if an emergency occurs and you need medical evacuation. Some travel insurance plans offer more specialized coverage for travelers with pre-existing conditions , so shop around if medical coverage is a top priority for you.

$100,000 should be a sufficient medical coverage limit for travel insurance. If you're planning on doing extreme sports or anything particularly risky on your trip, you may want to increase your coverage level. A high medical coverage limit is especially useful when you're purchasing cruise travel insurance, since medical evacuations are more involved at sea.

Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards .

Please note: While the offers mentioned above are accurate at the time of publication, they're subject to change at any time and may have changed, or may no longer be available.

**Enrollment required.

Main content

Everything you need to know about the Capital One travel portal

Editor's Note

Capital One's new travel portal, launched in 2021, has significantly improved since its beta release. It now allows Capital One credit cardholders , including those with the issuer's cash-back cards , to directly use their rewards for travel purchases. The portal also features updated flight search capabilities and the issuer's hotel programs: the Premier Collection and the Lifestyle Collection .

In this guide, we will explain what you need to know about the Capital One portal.

What is the Capital One travel portal?

Credit card issuers often provide bonus rewards when using their travel portals, but they can be frustrating due to poor customer service and user interfaces. However, Capital One differentiates itself by integrating technology from Hopper, a trusted app for predicting the lowest prices for flights and hotels. With access to vast amounts of data, Capital One claims a 95% accuracy rate in price predictions.

The portal also offers customer-friendly features like price drop protection, best price guarantee and price match with competitors. Suppose the portal advises you to book a flight. In that case, you will receive automatic price drop protection, ensuring a partial refund as a travel credit if the ticket price decreases within a specified time frame (generally up to $50 after booking).

Capital One has also addressed customer concerns by adding more support staff to reduce phone hold times. Three paid add-on features are available for users: cancel-for-any-reason (CFAR) coverage, price freeze protection and rapid rebooking .

CFAR coverage allows you to cancel your flight up to three hours before travel and receive back 70-90% of the ticket price. On the other hand, price freeze protection lets you pay a fee to lock in a price, protecting against sudden price increases. Rapid rebooking lets you select a same-day or next-day flight for up to $5,000 on any airline if your flight is delayed more than two hours or you risk not making your connection.

Here's a list of some top Capital One cards that offer access to Capital One Travel:

Capital One Venture X Rewards Credit Card
Capital One Venture Rewards Credit Card
Capital One VentureOne Rewards Credit Card
Capital One SavorOne Cash Rewards Credit Card
Capital One Quicksilver Cash Rewards Credit Card
Capital One Spark Cash Plus
Capital One Spark Miles for Business

You can access the portal through this link .

Related: Best Capital One credit cards

How to book flights through the Capital One travel portal

To book airfare using the Capital One travel portal, log into your account and hover over the "Flights" tab to search for one-way or round-trip flights. Enter your desired departure and arrival cities.

When selecting departure and return dates, it's not just a matter of merely selecting the convenient dates for you. Capital One brings in Hopper's familiar, color-coded interface, allowing you to see which dates offer the lowest prices in economy class.

You'll see Capital One's booking recommendation and flight options on the next screen.

From the results page, you can narrow the parameters by:

Fare class (cabin)

Then, you can sort your results by:

Recommended
Price (low to high)
Departure time (earliest to latest)
Arrival time (earliest to latest)
Stops (least to most)
Duration (shortest to longest)

There are a few other interesting features worth mentioning. Above all the options, you can see the price prediction tool come into effect with clear messaging on whether or not it's a good time to book.

If the site's algorithms advise you to book, that will trigger free price drop protection. You'll get back up to $50 of the difference as a future travel credit if you book now and the price drops in the specified time period (10 days in the above example).

If you're not ready, you can press "Watch This Trip" to receive emails about the best time to book whenever better prices become available. Unfortunately, this feature applies to the route and date, not the specific flight(s) you want to watch — though you can exclude basic economy and connecting flights.

Pay attention to the fare class when booking flights. Basic economy differs between airlines. For example, United Airlines does not allow full-size carry-on bags, but Delta Air Lines does. Additionally, cancellation policies vary across fare classes.

Capital One has tried to standardize fare classes across all airlines on its platform, making it easier for users. When searching through Capital One Travel, you'll see the following labels:

Basic : The best-priced options are often basic fares with restrictive policies and few amenities.
Standard : Typically, main and economy fares include amenities like carry-on bags and seat selection.
Enhanced : These fares include more legroom, priority boarding, and free beverages and snacks.
Premium : These fares include cradled or reclined seats, priority boarding, and premium snacks and beverages.
Luxury : These fares feature reclined seats with personalized services and premium meals. Priority boarding is also included.

After selecting your desired flight, Capital One Travel provides an extensive overview of what to expect during your journey. This includes detailed information on seat measurements, aircraft layout and onboard amenities like power outlets, fresh food options and whether lounge access is included. These comprehensive details surpass what you typically find on other travel portals or even when booking directly with airlines.

The payment side is quick and easy too. Enter the traveler information, with fields for frequent flyer numbers and Known Traveler Numbers (for instance, your TSA PreCheck number).

As a holder of the Capital One Venture card , I can apply my miles at a rate of 1 cent each toward the purchase. However, if you want to save your miles for later, press "Do not apply my rewards." You can use your credit card to pay for your reservation instead.

Note that the Capital One Venture X card offers 5 miles per dollar spent on flights booked through Capital One Travel.

Other options available in the booking process include purchasing the abovementioned add-ons: CFAR and price freeze. The price for these features will vary, depending on factors like your trip cost, how far in advance you're booking, whether the price is rated as "low" or "high," and other elements.

Related: Everything you need to know about Capital One's new rapid rebooking feature

How to book hotels through the Capital One travel portal

There are fewer distinctive features when booking your hotels through the Capital One travel portal, but the process is similar to the above.

To find a hotel, hover over the "Hotels" tab on the landing page and enter your destination, dates and number of travelers. Unlike flight bookings, there is no color-coded calendar for prices.

You'll then see a list and map format with various options. Filter your search by rating and price per night. Sort the listings by recommended, price (low to high) or star rating (high to low).

If your city has Premier Collection hotels, those options will appear toward the top. These hotels include benefits like an on-property "experience credit" of up to $100, daily breakfast for two people and complimentary Wi-Fi. Access is limited to those with premium credit cards from Capital One: Capital One Venture X Rewards Credit Card and Capital One Venture X Business (a business credit card formerly known as the Spark Travel Elite card).

If you click "All filters," you can sort by the amenities that matter to you or even look up specific properties.

While the search features are more limited than booking flights, you'll get a detailed description of each hotel and can find out about amenities, rates, location and cancellation policy.

The payment process for booking hotels is the same as for flights. You can redeem your Capital One miles for the trip or pay with your card.

Paying with your card may be the better option here, as multiple cards offer bonuses on hotels booked through Capital One Travel:

Venture X: 10 miles per dollar spent
Venture, VentureOne and Spark Miles: 5 miles per dollar spent
SavorOne, Quicksilver and Spark Cash Plus: 5% cash back

However, if you book hotels in a major loyalty program — like Marriott Bonvoy or Hilton Honors — through Capital One Travel, you likely won't receive points. You also won't enjoy any elite status perks.

Related: The best hotels in San Francisco for a golden getaway

How to book rental cars through the Capital One travel portal

The process for rental cars is straightforward. Click "Car Rentals" at the top and enter your search criteria. You'll receive a list of options that can be filtered by car type, price per day, rental car company and specifications.

You can then reserve the car in a few clicks, with clear information about pick-up and drop-off.

With some rental car agencies — Hertz, Thrifty and Dollar — you can add your rewards number to the booking and likely enjoy the associated benefits. The option to add your loyalty number generally won't appear for other companies.

This is particularly appealing for Venture X cardholders , as you can earn 10 miles per dollar spent on rental car bookings and still enjoy the complimentary Hertz President's Circle status* that's included on the card.

Note that these car rentals earn rewards at the same rate as hotels booked through Capital One Travel:

*Upon enrollment eligible cardholders will maintain Hertz President's Circle status through Dec. 31, 2024. Please note, enrolling through the normal Hertz Gold Plus Rewards enrollment process (e.g., at Hertz.com) will not automatically detect a cardholder as being eligible for the program and cardholders will not be automatically upgraded to the applicable status tier. Additional terms apply.

Related: Stacking rental car perks with Hertz and the Venture X

Further things to consider about the Capital One travel portal

Capital One Travel packs a punch for cardholders, but there are a few additional things to remember.

First, consider checking alternative platforms like Google Flights for better prices or alternate routings before booking with Capital One. Credit card portals sometimes have higher prices and don't always show all available flight options. Be sure you're not paying more for the same itinerary.

Additionally, if you're planning on using your Venture miles or Spark miles at a rate of 1 cent apiece , you should always book directly with the travel provider (whether it's an airline, hotel or car rental company). Then, use the miles to cover that purchase. This ensures you get all of the benefits of booking directly while using your rewards at exactly the same redemption value.

Also, with 18 transfer partners , Capital One offers a range of options for transferring your miles at a 1:1 ratio. Before booking through the portal, compare prices against Capital One transfer programs. For instance, a $150 United flight can cost 15,000 Capital One miles through the portal or just 7,500 Avianca LifeMiles (plus minimal taxes and fees). In this instance, it makes more sense to transfer your Capital One miles to Avianca LifeMiles.

As noted, hotel and car rental reservations through Capital One Travel likely won't be eligible for perks in a given loyalty program. If your elite status is important, it's advisable to book directly with major chain hotels and most car rentals. However, if you're booking independently owned hotels or elite status isn't a concern, the Capital One travel portal may be a better option.

Finally, remember that Venture X cardholders enjoy $300 in annual credits for bookings made via Capital One Travel. Unlike the $300 credit on the Chase Sapphire Reserve , this only applies to purchases made through the portal. As a result, even if you'd rather book flights, hotels or car rentals directly with travel providers, you should still spend at least $300 on your Venture X through Capital One travel each year.

Related: 7 tips to help keep an airline from losing your luggage

Bottom line

Capital One has made significant advancements in the travel space, including improved transfer partners, the introduction of a premium card and the opening of its flagship lounge in Dallas Fort Worth International Airport (DFW).

The Capital One travel portal offers a user-friendly interface. With its detailed pricing and fare class information, you might consider especially using it for flight bookings. Additional features like CFAR coverage, price drop protection, rapid rebooking and price freeze add value for cardholders.

You can also earn bonus rewards for many Capital One Travel purchases across most of the issuer's card portfolio, making it a great option as you plan upcoming trips.

Additional reporting by Stella Shon.

COMMENTS

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Founded in 1981, Gate 1 began by offering tours to Israel, Egypt, Jordan, Greece & Turkey. Fast forward 40 years and we now offer thousands of tours spread across all 7 continents. Headquartered in Ft Washington, PA we have grown to over 600 employees worldwide with international service offices and round the clock support for our travelers.
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Gate 1 Travel, Fort Washington, Pennsylvania. 258,214 likes · 2,601 talking about this · 757 were here. See More of the World For Less! Escorted Tours, Small Groups, River Cruises & Walking Tours
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It seems the value of the ticket is lost which is very unpleasant. This could be easily avoided if there was an opportunity to call to agree the change and pay the diff in tariff. Date of experience: February 18, 2024. Reply from Gate 1 Travel. Feb 20, 2024.
Contact Us
If you purchased insurance from Gate 1 Travel and need to file a claim or need assistance, please contact Arch Insurance: For Customer Service Call: 1-844-827-9996 For Emergency Assistance during Your Trip Call: 1-844-827-9991 (From U.S. or Canada) or 1-443-470-7142 (Collect, Worldwide)
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1 - 10 of 41 Gate 1 Travel Cruise Reviews. fabulous trip, no complaints. This company is wonderful in all aspects. Review for a Europe - River Cruise Cruise on Monarch Princess. bradykenadee. 10 ...
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Gate 1 trips cover much of the world, including destinations in North, Central, and South America, Europe, Africa, and Asia. Itineraries focus on the top sights, historical attractions, and national parks. Gate 1 Travel Style. In a nutshell, the Gate 1 travel style is "see a lot for a little". Hotels and accommodations are usually 3 star ...
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Family boarding. We allow families with children less than two years old to board with our pre-boarding group. A gate agent will announce when it's time for you to get on the plane. Families with children under 12 can book Economy and Basic Economy seats next to each other for free. Sometimes, seat assignments change because of last minute ...
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