fcm travel solutions australia

FCM Travel Solutions

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FCM is a multi-award-winning global travel management company.

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OUR HISTORY

FCM Travel Express was founded by American entrepreneur and co-chair of the Travel and Tourism Committee at the American Chamber of Commerce, Timothy Hyland, in 1994, as the first company in Poland specializing in corporate travel. Since then, FCM Travel Express has obtained IATA certification and since 2006 has been a Partner of FCM Travel Solutions , one of the largest global networks of corporate travel agencies owned by Flight Center Travel Group (FCTG) headquartered in Brisbane. Through this collaboration, we can serve clients in the realm of corporate travel management virtually anywhere in the world, leveraging optimal technological solutions available to our industry.

We boast an exceptional team comprised of seasoned specialists, each with an average tenure of 12 years within our agency. Many of our team members possess extensive industry experience spanning far beyond this average.

The proficient and steadfast performance of our team , fortified by extensive expertise, sound knowledge, and ongoing education, empowers us to deliver services of the utmost quality.

Our capacity to anticipate client expectations and provide tailored solutions within a landscape inundated with information exemplifies our commitment to excellence, a trait highly esteemed by our clientele.

The FCM Travel Express team stands as our esteemed DREAM TEAM #TEdreamteam.

1. We have been honored with the prestigious award for the BEST TRAVEL AGENCY IN POLAND , bestowed by the WORLD TRAVEL AWARDS in the years: 2020, 2021, 2022, 2023, and 2024.

2. On April 16, 2024, during the Agency Award Night Gala hosted by Turkish Airlines , we were awarded for the highest sales of business class tickets in 2023.

3. During the TOP AGENT GALA 2023 , hosted by POLISH AIRLINES LOT , our travel agency was honored with an award for the largest share in LOT’s total sales in BUSINESS CLASS .

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Fcm partner.

Discover the alternative in business travel

Welcome to the place where clients are truly partners. As an extension of your team, FCM Travel is the travel management company that brings agility to your corporate travel program, driving value and creating simplicity.

With a unique approach to building technology, and talented teams that go above and beyond, together we can do more than tick boxes and book tickets.

Whether you're a first-time visitor, long-time customer, supplier or partner, our Frequently Asked Questions (FAQs) is here to provide clarity and assist you on your journey. 

How we add value to business travel programs

Explore what we do

Collaborating on travel programs with

Technology designed for you

Craving a smoother way to book and manage business trips, with quick access to support, 24/7? Yearning to easily search and pull reports for travel insights, and view safety & risk alerts in one place?  

Our customers felt the same way. That’s why we built the FCM Platform, a business travel platform that’s designed to transform travel programs.  

With the FCM Platform, you get: 

• Global consistency  
• Personalised user experience 
• Alternative approach to innovation 
• Actionable insights  

Explore FCM Platform

Corporate travel services that work for all

Corporate travel management that keeps everyone....

From The Th!nk Series to FCM Consulting’s Quarterly Trends Reports, to practical travel advice and insights to elevate programs. Explore the Travel Hub .

“Not only did FCM provide comprehensive, customised materials and sessions, they consistently took the time to listen and understand our culture, and then flexed to align with our needs”.

That's what the travel manager of a well-known Fortune 100 insurance company said about implementing FCM Travel, after 10 years with their incumbent TMC. Discover how agility and partnership-focused goals were a perfect match for this global business travel program.

Read case study

Services and culture, certified

Discover the awards and accreditations we’ve collected as a travel management company over our 20-year history.

View our trophy cabinet

Ready to discover an alternative travel management company? Let's talk.

Frequently asked questions.

From the login screen, simply follow the prompts to reset your password using the email address linked to your user profile. Your business may also consider enabling Single Sign On (SSO) to make logging in even easier in the future!

If you’re a supplier with a chargeback enquiry, reach out to our Accounts Payable team via  [email protected] .

Did you know FCM Platform lets you manage most of your travel program independently? However, we also prioritise exceptional service. When you need help, you can find the contact details for your local FCM Travel Team in the "Help and Support" section of our online platform.

FCM offers users the flexibility to modify most bookings online. Simply log in to our platform via desktop or your mobile browser and navigate to your trip’s itinerary to manage your changes. For direct bookings or intricate changes, contact your dedicated travel team for personalised help.

A corporate travel management platform is a dynamic software solution designed for efficient business travel oversight. It streamlines tasks like travel booking and expense management within a company's corporate travel program, ensuring compliance with policies. FCM’s all-in-one corporate travel management platform does all this by leveraging advanced technology, flexible integrations, and a smooth, AI-powered user experience to enhance your travel experience.

Using a corporate travel management company (like FCM) brings control to your corporate travel program by maximising cost savings, keeping your travellers safe, access to exclusive supplier deals, expert support, and in-depth reporting capabilities. FCM helps large-scale companies with complex needs and many travellers find unique solutions that work effectively. 

Simple, seamless, flexible – FCM leverages the best, proven technology and solutions out there combined with the best travel consultants in the industry and  award-winning service , to help you manage and optimise your business travel program with ease. FCM is the expert at providing corporate travel solutions to enterprises across various industries, including  mining ,  marine ,  academic , government and  construction and engineering . 

An online booking tool (like FCM’s) pinpoints the best available rates and tracks expiring flights credits for instant cost savings. Features like FCM Reporting's analytics also provide insights to enhance your travel program and minimises future expenses.

FCM Travel is the corporate travel business of travel giant Flight Centre Travel Group (FCTG). With operations in over 95 countries - including Australia - FCM’s  global network  has the experience and connections you seek in your trusted travel partner.

We provide round-the-clock personal support from our people, anywhere in the world.  If you’re in need of  24/7 Emergency Assistance , you can get in touch via:    International:  +61 7 3083 6087   Within AU:   1300 557 854    Email:  [email protected]