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Pilot Travel Center

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1014 Mt Olive Rd

Toms Brook, VA 22660

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Overall rating

They freaking took $302 from my credit card!!! It takes me $25-40 to fill my car up! You would swipe your card and HAVE NO indication it had grabbed your card information. Frustrated, I went across the street to Love's (MUCH better and cleaner). Do NOT stop here unless you want to wait in long lines, be scammed, and want the hassle of calling your credit card to dispute this, DO NOT stop here.

Pilots are pretty much all the same. The girls working the register at this one though are always nice and polite. The coffee is always hot and the chicken fingers and potato wedges are pretty good. The shower wait is always long so expect to wait at least 30 min to an hour and sometimes the showers aren't all that clean but it's a high volume truck stop and they do a decent job. Parking fills up quick for trucks in the evening and after 7:00 you can forget about it unless you pay for a spot or park in some random no parking area where you're going to most likely block someone in. All in all when I'm on 81 this is my go to spot. It's got a good vibe. I just try and park early and expect to wait for a shower. It is what it is.

Fresh DD donuts and coffee! I was surprised how fresh the donuts were & it made me really happy that they weren't stale. There's a Subway & Dairy Queen as well. In addition, I saw shower facilities available which many of the truck drivers were using. If I'm ever near this area, I'll stop by to fill my gas tank and grab some fresh coffee. Staff were friendly and helpful.

I had a bit more pleasant experience at this Pilot than some of the other reviewers it seems, and no real complaints from me. I chose to stay here and spent my money here, rather than Loves across the street since Pilot at least acknowledges us professional cargo/sprinter van expediters, and lets us park in their lot while we wait on a load, or sleep overnight after a long run unlike Loves, who only cater to the Truckers still. Thanks for the respect Pilot :)

Perfectly average truck stop along the interstate. There is a DQ and Subway inside alone with a Dunkin Donuts Express.

Thieves working there My husband is a truck driver Went into take a shower accidentally left his phone person cleaning the bathroom took it and denied it ! Not the first time this is happened at this pilot the first time he accidentally left it he got it back because ringer was still on and when they called it they found it up under some towels this time they turn phone off so could not hear it ring !

A typical gas station/truck stop in a convenient location off 81. I was happy they had a decently stocked Duncan donuts bar. Had a donut later in the afternoon and it was not stale. Cashiers were friendly, helpful and kept the fairly busy lines moving. Only issue I had was the first pump I pulled up to had a broken card reader so I had to move. Not a big deal though.

Pump credit cards don't work and no sign saying I have to prepay inside.. pain in the butt

This is a convenient location when I am heading on 66 or 81. I have been stopping by this store for years. It is a great place to gas up, grab and snack and make a pit stop. The employees are always nice. They don't mind giving directions or helping find an item. There is a nice selection of snacks and drinks. You can also find souvenir or gift items. You can grab a casual bite and sit down too. I have also been across the street to Love's gas station and I prefer Pilot.

Worst pilot ever. I waited over an hour for a shower. I'm losing money and patience. Next time I come through here I'll just go to love's.

3 other reviews that are not currently recommended

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John H. said "This is my second time in less than a year and the team they have working here is amazing!!! Their customer service is simply the best. They are very friendly, explain things in very simple terms, and their processes are very…" read more

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PILOT TRAVEL CENTER #4642

24 Hour Diesel, ATM, Bulk Def, CAT Scales, Convenience Store, DAT Check Cashing, Deli, Document Scanning, Fast Food, Fedex Box, Game Room, Laundry, Money Orders, NATSO Check Link, Paved Lot, Pilot Travel Center, Propane Bottles, Public Fax / Copier, Receive Prepaid Permits, Reserved Parking, RV Gasoline, RV Parking, Safe Haven / Hazmat, Scales - Certified, Showers, Trailer Drop, Trip Pack Locations, Trucker Store, Truckers Lounge, Western Union, WIFI

Payment Methods Accepted

American Express, Com Check, Comdata, Company Check OAC, Debit Cards, Discover, EFS/ FLEET ONE, Fuelman, MasterCard, Multi Service, Personal Check, T-Check, TCH, Trans Check, TransAmerica, Transflow, Visa, Voyager / Wright Express

Additional Services at this Exit

DL'S ROADSIDE RESCUE - 540-247-8107 OR 540-409-8108 MOTEL, RELIGIOUS SERVICES, TIRES, OIL AND LUBE, MECHANIC, WELDING, TOWING, TRUCK AND TRAILER WASH.

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1 Location in Tom's Brook, VA

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Pilot Travel Center

1014 Mt Olive Rd, Toms Brook , Virginia 22660 USA

• Credit Cards Accepted

Learn more about this business on Yelp .

“Driven to be your #1 choice”

Travel conveniences designed with the professional driver in mind such as showers, ATMs, internet kiosks, check cashing, money orders, laundry, game rooms, Western Union, pre-paid phone cards, and truck washes, truck service centers, and CAT Scales.

Reviewed by D. K.

Pilots are pretty much all the same. The girls working the register at this one though are always nice and polite. The coffee is always hot and the chicken fingers and potato wedges are pretty... Read more

Reviewed by Katie T.

They freaking took $302 from my credit card!!! It takes me $25-40 to fill my car up! You would swipe your card and HAVE NO indication it had grabbed your card information. Frustrated, I went... Read more

Reviewed by Michelle R.

Fresh DD donuts and coffee! I was surprised how fresh the donuts were & it made me really happy that they weren't stale. There's a Subway & Dairy Queen as well. In addition, I saw shower... Read more

View 13 reviews on

• Sun - Sat: 12:00 am - 12:00 am

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Menu for Pilot Travel Center in Toms Brook, VA

• Contact: (540) 436-3121

American North American

Wi-fi , staff required to disinfect surfaces between visits , mask required , staff wear masks , wheelchair accessible entrance , wheelchair accessible parking lot , nfc mobile payments , quick visit , read more friendly staff quick service -->.

Pilot Travel Center in Toms Brook, VA, is a sought-after American restaurant, boasting an average rating of 3.4 stars. Here’s what diners have to say about Pilot Travel Center. Today, Pilot Travel Center will be open from 12:00 AM to 11:59 PM. Whether you’re curious about how busy the restaurant is or want to reserve a table, call ahead at (540) 436-3121 . Want to try somewhere similar? Check out what Taco Bell and Dunkin' have to offer. Enjoyed your meal here? Leave a review!

• Do not recommend
• Friendly Staff
• Cozy Atmosphere
• Amazing Experience
• Good portions
• Friendly staff
• Great Atmosphere
• Slow Service
• Uncomfortable Seating
• Poor Experience

Additional Information

1014 Mt Olive Rd, Toms Brook VA 22660, USA

locations.pilotflyingj.com

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DONT COME! Very unfriendly staff plus I got stuck at the register bc the pin pad didn?t work out and they didn?t do anything to ... resolve the problem just made me wait for so long Read more

They don't pay enough to keep good shower cleaners staffed. Half the showers don't have hot water. Lots of plumbing work needed ... at this location. Read more

I make it a point to stop here when in in the area. The staff is friendly and professional. Even when there is a customer being ... belligerent because the lights went out. Not only his shower but all of them. He has a very bad attitude towards the cashiersand the manager the morning of this review. Turns out he didn't turn his light switch on when the lights were restored. Thestaff especially the manager was very cool and polite to the jerk even though he was being narrow minded about the ordeal. MyHats off to the staff this morning. Thank you Read more

The pumps don't read Rewards card for commercial trucks so you are not getting your points even when you go inside. The manager ... said they had an electrical storm and it hasn't worked right since. Here's a solution: call IT and stop screwing the drivers.We have to have receipts for taxes. It saves a lot of your backup issues at the pump when it works correctly. If you areunsure of how to fix the problem maybe you shouldn't be a manager. Just a thought Read more

Took initiative and reserved a space here early in the morning as a trucker. I show up at 10 PM after an 8 hour drive and the ... place is packed. I tell them I reserved a space but the reserved spaces are full. They tell me there?s nothing they can dobesides give me a refund, despite the fact that I did reserve a space at this location and counted on it to be available when Iarrived. I accept the refund and parked on the on ramp. Next morning I get two separate tickets from state police. TL;DR. Donot count on reserving a space here and your deal being honored. I?m never coming back to this truck stop ever again. Read more

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When is pilot travel center open.

Pilot Travel Center is open on the following days: Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours

What forms of payment are accepted at Pilot Travel Center?

They accept Apple Pay and Google Pay at Pilot Travel Center.

Does Pilot Travel Center serve breakfast?

Yes, Pilot Travel Center serves breakfast, view their breakfast menu on Sirved.

Pilot Travel Center menu has been digitised by Sirved. The menu for Pilot Travel Center may have changed since the last user update. Sirved does not guarantee prices or the availability of menu items. Customers are free to download these images, but not use these digital files (watermarked by the Sirved logo) for any commercial purpose, without prior written permission of Sirved.

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Pilot Travel Center

About Pilot Travel Center

Welcome to Pilot Travel Center in Tom's Brook, VA! Pilot Flying J has over 750 travel center locations across the U.S. and Canada with friendly service, clean restrooms, and everything you could need on the road. Fuel with gas, diesel, or DEF with high-speed pumps or use our EV charging stations. We have Wi-Fi, overnight parking, and showers for your convenience. Enjoy our variety of fresh food, snacks, drinks, and the best coffee on the interstate. Download the myRewards Plus app for exclusive deals and time-saving features like mobile fueling, shower and parking reservations, and trip planning. A must-have for pro drivers.

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Pilot Travel Centers Toms Brook, VA

Hours and locations, pilot travel centers in toms brook, va.

Our site has info about the affordable truck stops near Toms Brook, VA, including Pilot Travel Centers hours and phone numbers. Find out about diesel fuel, unleaded gas prices, and more.

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