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Viceroy Hotels & Resorts

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Viceroy Riviera Maya

A beach front luxury villa resort in riviera maya, mexico.

The pure white sand and turquoise waters are the first indications: This isn’t just an escape, it’s the definition of enchantment. Viceroy Riviera Maya is a Mexico luxury resort nestled in the rainforest of Riviera Maya near Playa Del Carmen. Here in the lush and untamed wilderness, you’ll stay in seclusion in one of 41 private, standalone villas where you’ll enjoy your own private plunge pool. Discover complete relaxation and rejuvenation during your nature-filled experience, and find serenity at the full-service spa . Experience all-new features of the resort, including a full redesign of our restaurant, Coral Restaurant + Bar , and a pool deck with poolside cabanas. Framing it all: white sand beach and ancient cities and ruins that are ripe for exploring. 

Beachfront Villas with Private Pool and Deck

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Leave the everyday behind in our 41 residential-style private villas, each featuring their own completely private plunge pool, sunbathing deck and outdoor shower. The modern amenities, from native-tree-inspired aromatherapy during turndown service to plush Egyptian cotton linens, are as if from a dream.

2024 4-Star Hotel – Forbes Travel Guide

Gold Badge: Best Hotels in Mexico - 2024 U.S. News & World Report Best Hotels Rankings

Top 20 Resorts in Eastern Mexico: Readers’ Choice Awards 2023 – Condé Nast Traveler

Dining & Nightlife

Enjoy alfresco dining at our two-tier Coral Restaurant + Bar.

Dine with the sea at your side at La Marea Restaurant.

Offers & Deals

Linger longer in riviera maya - up to 25 % off & more, special offers.

The longer you stay, the more you save with up to 25% off accommodations, daily breakfast and more when you book four nights or more.

Early Bird Festive Offer

Book a Festive getaway at Viceroy Riviera Maya before September 30, 2024, and enjoy exclusive perks.

Fourth Night on Us

Book three nights and receive a complimentary fourth night at our Riviera Maya beachfront luxury villa resort.

Stay, Dine & Indulge

Let us take care of every detail during your stay including overnight accommodations, food, house beverages, and more.

Mayan Awakening

Discover relaxation and rejuvenation in the rainforest of Riviera Maya with wellness-inspired inclusions with your stay.

Prepay & Save - Up to 30 % Offer

Prepay and save up to 30% off on a luxury stay at Viceroy Riviera Maya when you book 30+ days prior to arrival.

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Romance à la Carte : Dinner and Yucatecan Serenade in Your Villa

September 25, 2024.

Surprise that special person with a private dinner in the privacy of your villa, featuring a 3-course menu from La Marea.

Exploring Mexico ' s Beer Heritage

Discover Mexico's fascinating beer history during an expert-led interactive experience.

Moonlight Tasting : Unveiling La Marea ' s New Menu

October 17, 2024.

Join us for an enchanting evening under the stars as we launch the innovative new menu at La Marea Restaurant.

From Ashes to Taste, A Day of the Dead Culinary Tribute

November 2, 2024.

Join us for a Day of the Dead dinner program where each dish tells a story—of loss, remembrance, and the transformation that fire brings.

Thanksgiving Dinner

November 28, 2024.

Gather with friends and loved ones for an unforgettable evening of gratitude and indulgence at our Thanksgiving Dinner at La Marea.

Taste of the Pacific

December 21, 2024.

Experience pacific ring cuisine and a live DJ at Coral Restaurant + Bar.

From Land To Sea Dinner

December 22, 2024.

Indulge in a variety of seafood and steak dishes and live music at Coral Restaurant + Bar.

Bee Sound Healing Meditation

December 22, 2024 - january 2, 2025.

Engage in a short meditation guided by our Maák Bacab, connecting with Mother Earth through the healing sound of bees.

Prosperity Ritual

December 24, 2024.

Join us for a transformative Prosperity Ritual, the perfect way to embrace the festive season and welcome the new year.

Traditional Mexican Posada : A Christmas Eve Celebration

Join us for a festive Christmas Eve Lunch with a Traditional Mexican Posada at Coral Restaurant + Bar on December 24th.

Garnacher í a Mexican Street Food Night

Join us for a special Mexican street food experience with traditional music from northern Mexico at Coral Restaurant + Bar.

Oysters & Champagne

December 25, 2024.

Enjoy freshly caught oysters and champagne poolside with incredible views.

Christmas Day Dinner

Gather with friends and family and enjoy a special menu featuring traditional favorites and a fresh twist on local specialties at La Marea.

Let ' s Taco About It, A Gastronomic Tour

December 26, 2024.

A gastronomic tour featuring chef-selected tacos with flavors inspired from across the Mexican Republic.

Open Flame BBQ Evening

December 27, 2024.

Join us for our Open Flame BBQ evening at Coral Restaurant + Bar featuring a variety of surf and turf dishes and live music.

Serata Italiana Night

December 28, 2024.

Join us for a feast of Italian cuisine and live music at Coral Restaurant + Bar.

All About Lobster Night

December 29, 2024.

Enjoy 3-course Caribbean lobster dinner set to the sounds of salsa music.

Tuna Ronqueo

The sea breeze and the soothing sound of the waves create the perfect ambiance to enjoy this unique gastronomic experience.

Energetic Balance with Reiki

December 30, 2024.

Join us for breath exercises and a mini meditation during the New Moon on December 30th.

New Year ' s Eve Celebration

December 31, 2024.

Welcome the new year with a 5-course dinner and countdown with live music and a toast.

January 1, 2025

New year ' s day dinner.

An elegant dining experience to delight your senses featuring a 3-course meal at La Marea.

Private Cenote Experience

Step back in time and enjoy the tranquility and serenity that the private cenote experience provides.

Melipona Bee Experience & Honey Tasting

Learn about the fascinating species and taste three types of honey, discovering each one's unique benefits.

Lifestyle Photography Experience

Capture your memories at Viceroy Riviera Maya with a 45-minute Lifestyle Photography session provided by DreamArt Photography.

Romantic Dinner

Enjoy a romantic dining experience at Viceroy Riviera Maya.

Taco Tasting + Mexican Spirits Journey

Every thursday ....

Join us every Thursday at 6:00 PM in our Coral Restaurant + Bar for our specially curated Taco Tasting menu.

Antojeria Night

Every tuesday ....

Enjoy a chef interpreted menu of traditional Mexican street food for Antojeria Night, happening every Tuesday night.

“We had the most magnificent time at the resort. The rooms were luxurious and beautiful. the staff was extremely friendly, helpful and professional. The spa is one of a kind. One of our best hotel experiences!!” aron w / TripAdvisor

“Fantastic hotel with awesome service. We have been in many places all over the world but this place has the best service we ever experienced so far.” rajaamsheh / TripAdvisor

Things to do

Between diving, windsurfing, hiking and simply relaxing under the sun, you’ll find plenty of diversions along the seven miles of white sand beach. Venture beyond the seaside to explore Playa del Carmen and you’ll find even more to enjoy, including golf, fishing, diving cenotes, horseback riding, ATV riding through the jungle and more.

The Caribbean Sea is known to spark inspiration – and so many photo opportunities. There’s no better place to host a meeting or celebration. Viceroy Riviera Maya has a range of beautiful and peaceful venues to host events of all kinds, and groups of all sizes.

Viceroy Riviera Maya provides the ideal setting for an unforgettable and magical Playa Del Carmen wedding ceremony. Exchange vows on the untamed beach before the splendor of a sunrise or sunset, or under the starlit sky. Any backdrop will come alive at your wedding with the vibrant colors that characterize Riviera Maya.

SECLUSION AT ITS MOST SEDUCTIVE™

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Review: Rosewood Mayakoba, Riviera Maya (Mexico)

Wednesday  newsletters always feature a hotel  or  flight  review.

A few weeks ago, I enjoyed a relaxing holiday in the Riviera Maya, Mexico, where I stayed at the area’s top three luxury resorts. You can read my trip reports here:

• Review:  Condor A330neo Business Class from Frankfurt to Cancun
• Review: Maroma, a Belmond Hotel, Riviera Maya
• Review: The St Regis Kanai Resort, Riviera Maya
• Review: Rosewood Mayakoba, Riviera Maya (today)
• Review: Condor A330neo Business Class (Prime Seat) from Cancun to Frankfurt

Today: Review of Rosewood Mayakoba, Riviera Maya (Mexico)

• Hotel website: Rosewood Mayakoba
• Location:  Google maps
• Tip: get complimentary VIP perks when booking via Virtuoso

Surrounded by verdant emerald jungle and white sands, Rosewood Mayakoba defines a private world of rare luxury and refined beauty. Located in the heart of Mexico’s Riviera Maya, the ultra-luxury hotel lies along a stretch of Caribbean beach and features an indulgent Sense, A Rosewood Spa, El Camaleón championship golf course designed by Greg Norman and an array of active and leisurely recreational pursuits. A journey to this serene retreat captivates the soul with stunning natural beauty and pure refinement. Rosewood Mayakoba features 129 suites – located either along the mangroves or along the beach – plus 15 two-six bedroom villas and the famed six bedroom beachfront Founders Villa.

Rosewood Mayakoba features in my top 10 lists of the best luxury hotels on the Riviera Maya  and the  best Rosewood Hotels & Resorts in the world .

Have you ever stayed at Rosewood Mayakoba? If so, what was your experience? Leave a  comment .

In this review (more info and photos below my YouTube video):

• Pros & things I like
• Cons & things to know
• Tips for future guests &  save money
• Best time to visit
• How to get there

PROS & THINGS I LIKE

• Surrounded by emerald jungle and winding lagoons, Rosewood Mayakoba is situated at the center of a gated resort enclave – called Mayakoba – which is located just north of the picturesque seaside village of Playa del Carmen and 40 minutes south of Cancun International Airport. Encompassing 595 acres of pristine lagoons, jungles and beaches, Mayakoba is home four award-winning hotels (Rosewood Mayakoba, Banyan Tree Mayakoba, Fairmont Mayakoba, and Andaz Mayakoba), luxury residences and world-class resort offerings, including world-class cuisine, wellness, golf and beach clubs, designed to preserve and enhance the native landscape. Guests of Mayakoba enjoy easy access to white sand beaches, numerous land-and waterbased activities, nearby Mayan ruins and Mayakoba’s El Camaleón Championship Golf Course.
• Rosewood Mayakoba is an ultra-luxury retreat where ocean, jungle and sky meet. It is a unique property comprised of two completely different resort areas . One part of the resort covers many small islands which are surrounded by a mangrove jungle and a labyrinth of freshwater canals, while the other resort area is situated along a mile long beach, bordering the second largest coral reef in the world. Both resort areas are home to distinct accommodations, restaurants and facilities, and connected by a beautiful path that cuts through the mangrove forest. All guests get bikes for the duration of their stay and 24/7 buggy service is provided as well, so wherever you are, you are always just minutes away from every area with the resort, despite the enormous size of the Rosewood Mayakoba’s private resort grounds.
• Designed by American architect firm Three, Rosewood Mayakoba was created with the intention of providing a deep connection with the natural mangrove landscape, which is home to over hundreds of indigenous wild birds, iguanas, turtles, and monkeys. This is already achieved during the check-in process, when guests arrive at the resort’s open-air lobby, which is set at the heart of the mangrove, offering magnificent views of the wilderness due to its elevated position. The lobby, just like the other resort pavilions, features a contemporary design and was built using the finest local materials, mainly wood and limestone, that were proven to be the most appropriate materials for construction in such a delicate environment. A staircase spirals down from the lobby to the lagoon, where small boats are waiting to shuttle guests to their accommodations, gliding through the peaceful canals.
• Rosewood Mayakoba features 129 oversized suites , which are either built along the serene mangrove lagoons or set along the turquoise Caribbean Sea. Each suite is crafted from indigenous materials such as Yutacan limestone and renewable wood, and offers panoramic views of the surrounding natural habitat. Depending on the location, the view ranges from the serene winding lagoons of Mayakoba to the rooftop ocean views of the resort’s beachfront accommodations, each providing a very different and unique experience. Besides these beach or lagoon accommodations, there are also wellness suites, which are located close to the spa and whose guests enjoy complimentary access to scheduled fitness and wellness classes. All luxurious retreats are complemented with 24-hour butler service.
• During my visit, I stayed in a beautiful Deluxe Lagoon Suite , which was set along the mangroves and accessed via its own individual boat dock. The spacious one-bedroom stand-alone villa featured a bedroom with king bed and sitting room – with dining area and sofa bed – that could be closed off from the bedroom with sliding doors for additional privacy. The ensuite bathroom was equipped with two wash basins, an indoor shower, a large soaking bathtub and outdoor rain shower set amidst lush cascading greenery. There was also a second bathroom with a rain shower. The spacious interior was outfitted with contemporary furnishings and a modern design emphasizing chic simplicity. Both the living room and bedroom opened to an outdoor terrace and a tropical garden, complete with a private plunge pool .
• Rosewood Mayakoba also features a collection of ultra-luxurious Private Residences which are situated along the property’s winding freshwater lagoons or overlooking the ocean. With interior envisioned by Caroline Masserman of Bando x Seidel Meersseman, the private villas are available for nightly bookings and have four distinctive layouts. Each of the two to six bedroom villas reflect a senses of relaxed sophistication and refined subtlety through a layered approach to materials, colors and textures that complement Rosewood Mayakoba’s modern architecture and celebration of Mexican traditions. All Private Residences offer an open floor plan, oversized terraces and contemporary custom furnishings crafted by Mexican artisans, reflecting the region’s Mayan heritage.
• Surrounded by a beautiful tropical deck, Casa Del Lago pool is located next to the lobby – in front of Casa Del Lago Restaurant (more on that below) and overlooks the lagoon and waterways of Mayakoba. Since most guests are relaxing at their private pool or near the beach during the day, it’s always quite here.
• The beach-front Punta Benito pool is located in front of the restaurant with the same name. The distinctive infinity edge family pool comes with two built-in Jacuzzis as well as an expansive lounge area. It offers sweeping views of the azure waters blending seamlessly into the vibrant blue sky.
• Right next to the Punta Benito pool area is the resort’s adults-only beach club. Here, open-air palapas, three small pools, and seaside lounge seating exclusive to resort guests offer a pristine oceanfront Caribbean setting to enjoy from day to night.
• The heart of wellness at Rosewood Mayakoba is the resort’s state-of-the-art Sense, A Rosewood Spa , which is tucked away on its own private island among freshwater lagoons. This luxurious healing environment offers twelve treatment rooms, full hydrotherapy circuits, relaxation lounges, a private yoga pavilion, eight overnight Wellness Suites, and sensory Kuxtal Garden – a place of profound peace reflecting the Mayan philosophy of life. The wellness destination offers a spectrum of transformative experiences to expand, illuminate, and guide guests toward renewed strength, balance, and health. The spa is also home to a spacious fitness center, which includes a full range of cardio and resistance equipment, a widespread area dedicated to stretching and free weights, as well as functional training accessories such as TRX and BOSU available with private training sessions.
• Located along the main pool near the lobby is Casa Del Lago. Each morning, the venue offers authentic a la carte dishes, including classic chilaquiles, traditional sopes, and four variations of huevos rancheros. In addition, a small continental breakfast offers premium cheeses, meats, smoked salmon, local fruit, pastries, cereals, yogurts, and more. At night, Casa del Lago transitions into a sleek dinnertime restaurant with an ever-evolving menu.
• Set next to the lobby is Agave Azul Savor, a contemporary venue serving fresh Baja California seafood with Asian influences overlooking the lagoon.
• Zapote Bar is a day-to-night destination serving craft cocktails that showcase hand-crafted spirits and draw inspiration from the Yucatán. Ranked among North America’s 50 Best Bars for two consecutive year, Zapote Bar also serves Middle Eastern influences and Lebanese live-fire cooking techniques in honor of the Yucatán’s diverse culinary roots.
• Set beneath a stunning Ceiba tree in the resort’s lush gardens, La Ceiba Garden & Kitchen offers authentic al fresco culinary adventure showcasing traditional Mayan cooking techniques. This one-of-a-kind culinary journey celebrates the Yucatan Peninsula’s storied Mayan roots with a multi-course menu showcasing traditional open-flame cooking techniques and hyper-seasonal regional ingredients. Guests are seated at long communal tables alongside fellow guests as well as Rosewood staff members. The restaurant is home to limited-run culinary collaborations with esteemed chefs from around Mexico, the USA, and beyond.
• Located along the beachfront famlily pool, Punta Bonita is a laid-back eatery with indoor and terrace seating showcases the vibrant palate of Mexico’s Southern Pacific Coast.  Open for lunch and dinner, the venue serves freshly caught seafood, made-to-order ceviche, and mesquite charcoal-cooked tlayudas.
• Aqui Me Quedo is a restaurant located at the adults-only beach club, which is open for breakfast, lunch and dinner. During the day, the venue also includes La Cantina, a retrofitted vintage food truck, serving casual Mexican fare such as ceviche, Tijuana-style shrimp tacos, frozen cocktails, and more. Once the sun goes down, Aquí Me Quedo transitions into a sleek nighttime restaurant on the sand, highlighting flavors from the southern coast of Mexico, as well as hosts rotating culinary experiences including Thursday night’s Mexican Grill, and Sunday’s Beach Food Fest, a tribute to the country’s vibrant street food culture.
• Located in El Pueblito village square, La Fondita A chic cantina offering tostadas and mezcals.
• Pan Dulce Ais a delectable Mexican bakery situated in El Pueblito village square.
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CONS & THINGS TO KNOW

• The effects of climate change – with beach erosion due to gobal warming –  are evident along the Riviera Maya. And unfortunately, this is particularly visible at Mayakoba, where chronic erosion has stripped the area of some of its white-sand beachfront. Mayakoba used to have one of the widest and most stunning beaches on the Riviera Maya, but today, it’s mostly just a narrow strip of white sands. In 2017, the Mayakoba enclave took efforts to restore the beach to its former glory by rebuilding the area’s coastal dunes and creating new coral barriers. The aim was to create a far better and wider beach, and although that may have partly succeeded in certain areas of the resort, it did come at a cost since the view of the beach has changed (with erosion and algae barriers clearly visible right in front of the resort).
• The beaches of the Riviera Maya – including Mayakoba Beach – are affected by the presence of sargassum seaweed , which is a concern to many travelers. Historically, the seaweed season typically started at the beginning of spring (April) due to a rise in sea temperature, and peaked during the summer months. However, in the last decade and probably due to global warming, seaweed has appeared at any time throughout the year, making it challenging to predict its seasonal patterns. For example, when I visited in late January, a massive amount of seaweed washed onshore during several storms that passed over the area. Unfortunately, the seaweed at Mayakoba wasn’t removed on a daily basis, which was a contrast with the other Riviera Maya resorts I stayed at.
• Although Rosewood Mayakoba is located in an enormous estate, the resort may feel crowded in certain areas at times of high occupancy. This is particularly the case at the family pool along the beach, the adults only beach club and the restaurants. During peak season, the restaurants, spa and activities also get booked up quickly, so plan and book early. Also, the resort clearly focuses on American tourists, with an American vibe present in most resort areas (e.g. loud music in the bars & restaurants, communal dining tables,  etc …)., which you will either love or hate, depending on your own preferences.
• Food at Rosewood Mayakoba is great, albeit expensive, and is not included in most room packages. Also, the resort has many bars and restaurants and the wide variety of culinary concepts can be a bit confusing at first. For example, Zapote is called a bar (and is proud of its inclusion in North America’s 50 best bars) but its in fact a restaurant. Also, with the exception of the sushi restaurant, all venues seem to serve Mexican inspired food, without clear distinction. Personally, I also missed the presence of a signature restaurant at Rosewood Mayakoba, a true fine dining restaurant offering a serene and tranquil ambiance and with the ambition to collect one or more Michelin stars.
• Location: 8/10
• Design: 9/10
• Rooms: 9/10
• Breakfast: 8/10
• Service: 9/10
• Wow factor: 8/10
• Value for money: 8/10
• Overall experience: 8.5/10 (very good)

TIPS FOR FUTURE GUESTS & SAVE MONEY

• Tip : get complimentary VIP perks when booking via  Virtuoso   (e.g. room upgrade, daily breakfast, early check-in, late check-out and $100 USD hotel credit).
• Save money : read  here my tips for getting the best deal at a luxury hotel like Rosewood Mayakoba (and/or receive many free perks).
• Read my  tips  for preparing your trip in time.

BEST TIME TO VISIT

The Riviera Maya in Mexico has a subtropical climate with two seasons – a rainy season (May to October) and a dry season (November to April). The best time to visit is December to March when the temperatures are a bit more comfortable and there are fewer rain showers. During the rainy season, period temperatures remain high and although it rains every day, downpours don’t tend to be prolonged. There is a chance for hurricanes, especially from July to October.

HOW TO GET THERE

Rosewood Mayakoba, Riviera Maya, Mexico is located 40 minutes by car from Cancun International Airport, which is served by most North- and South American as well as some European airlines. Check the Wikipedia  page of Cancun International Airport for a continuously updated list of airlines that offer direct flights to Cancun.

Here’s a selection of my photos of Rosewood Mayakoba, Riviera Maya in Mexico. To view more hotel photos (including breakfast and dinner), click here .

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Hi, can you please review Banyan Tree Mayakoba as well? Thanks!

What a gorgeous hotel!!

Thank you so much for sharing these beautiful home furnishings accessories. Your thoughtful gesture truly adds charm and warmth to our space. We appreciate your kindness and the effort you put into selecting such lovely pieces!

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Playa Del Carmen, Mexico

Grand Velas Riviera Maya

Carr Cancun Tulum Km 62, Playa del Carmen, Mexico

Hotel on Map

Setting: Beach, Virtuoso, Forbes Travel Guide Star Rated

Ambiance: Classic Luxury

Activities & Dining: Golfing, Tennis, Spa, Gym, For Kids, Fine Dining, Swimming

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Grand Velas Riviera Maya Set on over 80 acres of protected mangroves, jungle and natural freshwater wells locally known as cenotes, Grand Velas enjoys over 1,600 feet of front beach with pristine white sand that we carefully preserve.  Diverse luxury accommodation options include uniquely exotic garden suites, ocean view suites around the central infinity pool, and oceanfront suites with private plunge pools overlooking the Mexican Caribbean with an impeccable service. Grand Velas's beautiful All Inclusive Riviera Maya Resort is divided into 3 luxurious sections. Luxury suites have been carefully designed to complement naturally breathtaking surroundings and seduce your senses. Grand Vela Riviera Maya resort's accommodations embody luxury living with contemporary Mexican décor and amenities. All of them with Jacuzzi in the spacious bathrooms, outside terrace, In-Suite Service 24 hours a day and a fully stocked mini bar that are part of the All-Inclusive program, butler concierge service and more. The Zen Grand ambiance, immersed in the natural environment of the Mayan Jungle, this family-friendly section features elegantly exotic suites and more than 1,000 square feet of area including a beautiful terrace with jungle view. Connecting suites are available and can be guaranteed at time of reservation. The Ambassador ambiance is also a family-friendly area with suites that are arranged around the main infinity pool and have a spectacular ocean-view terrace. Connecting suites are available as well, and can be guaranteed at time of reservation. The exclusive Grand Class Section designed for optimum privacy and relaxation and features suites with Ocean Front view. Designed to experience an intimate ambience of a private plunge pool on the terrace overlooking the blue waters of the Caribbean accommodate a massage table, the spa-like bathroom also features a Jacuzzi tub and rain shower. The Grand Class section welcomes teenagers starting from 12 years old. The activity program for younger guests includes a variety of entertaining activities within Kids Club for ages 5-12 years, open daily from 9:00 AM to 11:00 PM. Playful Riviera Maya resort offers free outdoor activities every day including snorkel, kayak, pedal boats, water polo, basketball, bicycle tours, beach volleyball, football, ping pong and more. Grand Velas Riviera Maya  is a member of exclusive Virtuoso travel network. Book online or contact our Virtuoso Travel Advisor  [email protected]  for more details. To learn more about  Virtuoso  click on the  Virtuoso Tab!

• Free toll free calls
• Free CC access calls
• Free local calls
• International direct dialing
• Audio visual equipment
• Business center
• Network/internet printing available
• On-site business center
• Free operator assisted calls
• Free interstate calls
• Conference suite
• Convention centre
• Meeting facilities
• 24-hour front desk
• 24-hour room service
• 24-hour security
• Air conditioning
• ATM/Cash machine
• Car rental desk
• Concierge desk
• Conference facilities
• Currency exchange
• Doctor on call
• Free parking
• Gift/News stand
• Hairdresser/barber
• Accessible facilities
• Housekeeping - daily
• Massage services
• Outdoor pool
• Room service
• Safe deposit box
• Storage space
• Tour/sightseeing desk
• Dry cleaning
• Valet parking
• Bell staff/porter
• Valet same day dry cleaning
• Complimentary cocktails
• Complimentary full american breakfast
• Full service housekeeping
• High speed internet access for laptop in public areas
• Wireless internet connection in public areas
• Parking lot
• Children's play area
• Early check-in
• Non-smoking rooms (generic)
• Late check-out available
• Turndown service
• Children welcome
• Free high speed internet connection
• Catering services
• Child programs
• Connecting rooms
• Exterior corridors
• Interior corridors
• Meeting rooms
• All inclusive

Virtuoso Rate Includes: • Upgrade on arrival, subject to availability (From Zen Grand to Zen Grand Pool / From Ambassador to Ambassador Pool / From Ambassador Pool to Grand Class) • Daily breakfast for up to two guests per bedroom, served in the restaurant and via in-room dining (already included in property rates) • Complimentary hydrotherapy water journey per person, for up to two guests per room, once during stay. (must have minimum value of $100 USD equivalent) • $50 USD Spa credit per adult, per night • Early check-in/late check-out (Upon availability at Check-in) • Complimentary Wi-Fi

*Spa credit, per adult, per day (only applicable to massages, facials and body wrap treatments with a duration of 50 minutes or more. Not combinable with any other promotion or program, not reimbursable or transferable, not valid for group, not cumulative, non-refundable, not redeemable for cash, not combinable with other spa promotions, not applicable to hydrotherapy circuit, spa boutique products, beauty salon and treatments at spa cabanas. Other restrictions may apply)

**Late check-out does not include food or beverages.

Why Book Virtuoso?

Exclusive rates at luxury properties worldwide VIP amenities for the discerning traveler How to Book the Virtuoso Rate?  As a member of ClassicTravel.com, be sure to view the gold labeled Virtuoso rates when checking availability at Grand Velas Riviera Maya. Enjoy the benefits of Virtuoso and booking with ClassicTravel.com! Book directly online or contact our Virtuoso Travel Advisor [email protected] for more details.

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