malaysia airlines business class trip report

Review of Malaysia Airlines Business Class

Malaysia Airlines is Malaysia's national flag carrier. It was first created as Malayan Airways in the 1930s, based in Singapore, and indeed the airline shares its early history with Singapore Airlines. From 1966 to 1972 it was branded as Malaysia-Singapore Airlines, before eventually being spilt into what we know today as Malaysia Airlines and Singapore Airlines. Even to this day, travellers may notice some similarities between the Business Class experiences of both airlines.

Following years of financial struggles and unprofitability, Malaysia Airlines was renationalised in 2015. It is part of the Malaysia Aviation Group, which also includes regional airlines Firefly and MASwings.

Malaysia Airlines is headquartered at Kuala Lumpur International Airport and operates a busy roster of domestic and global flights, including Asia, Australia / New Zealand, the Middle East, and Europe. The company currently operates approximately 80 aircraft - Boeing 737-800, Airbus A330-200, A330-300, and Airbus A350-900.

Malaysia Airlines' logo is based on a traditional Malaysian wau bulan or moon kite. These kites are typically decorated with floral patterns and, when flown, recall a rising crescent moon. The aircraft livery is inspired by the Malaysian flag (known as 'The Stripes of Glory') and features bold red and blue stripes with a crescent moon and a 14-point star (the Bintang Persekutuan) in yellow.

The airlines' frequent-flyer program is called Enrich and enables passengers to accumulate Enrich Points on both Malaysia Airlines and its partners. Malaysia Airlines is a member of the oneworld airline alliance, which connects 1,000 destinations in more than 170 territories, and has access to over 650 airport lounges worldwide.

Malaysia Airlines offers Business Class on all its flights, but also offers a product branded as Business Suite on flights operated by A350 aircraft. This is essentially the former Malaysia Airlines First Class product which has been rebranded. Business Suite still offers an experience that is akin to First Class and should not be confused with Malaysia Airlines Business Class.  

Airport experience

Kuala Lumpur International Airport, often referred to as KLIA, is Malaysia's main international airport and one of Southeast Asia's biggest aviation hubs. It is located in the Sepang district of Selangor, approximately 45 kilometres south of Kuala Lumpur.

There are two main terminals: the Satellite Building, for international arrivals and departures, and the Main Terminal Building for primarily domestic flights. The Aerotrain, an 'automated people mover' - three large carriages, no driver - provides transport between the two main terminals and can service 3,000 passengers an hour. 

One notable feature of Kuala Lumpur International Airport is the Jungle Boardwalk, a glass-domed forest with more than 3,500 trees in the Central Hub of the Satellite Building. A wander along the duckboards surrounded by lush foliage provides a welcome escape from the traditional airport environment. It was designed by Japanese architect Kisho Kurokawa, who described his concept as 'the airport in the forest, and the forest in the airport'. French architect Paul Andreu was similarly inspired when creating his 'garden within the airport' at Jakarta's Soekarno–Hatta International Airport (see our review of Garuda Indonesia Business Class ).

Malaysia Airlines has three 'Golden Lounges' at KLIA, each with stylish design features, excellent facilities, and mouth-watering Malaysian cuisine. Business Class passengers receive complimentary access, while other passengers can buy a single-entry pass. 

The International Golden Lounge is on the Mezzanine Floor on Level 2 of the Satellite Building and has views of several runways.

There is a Regional Golden Lounge on Level 4 of the Main Terminal Building, near Contact Pier, and a Domestic Golden Lounge on Level 3 of the Domestic Terminal A.

The International Golden Lounge features family and nursing rooms, nap rooms, Muslim prayer rooms and restrooms with showers (suitable for mobility-impaired travellers). Most of the seating features built-in universal and USB points and complimentary Wi-Fi, although performance can vary. It's a large and welcoming space but can get busy (Kuala Lumpur is the world's 23rd busiest airport).

The International Lounge features a range of local and international a la carte fine dining options; all served with white table linen. There's a live cooking station with suitably attired chefs at work and a Laksa bar. Laksa is a Malaysian noodle dish which comes in a variety of forms. The bar was introduced to provide for Malaysian travellers but has proved a big hit with all travellers. Drinks-wise, there's a cocktail bar – with additional soft drinks, coffee, and tea. 

Malaysia Airlines also operates Golden Lounges in Kuching and Kota Kinabalu. In other cities, Business Class passengers can access contract lounges before boarding their flight, many of which are affiliated with Malaysia Airlines’ oneworld partners.

Cabin & Seat

The Malaysia Airlines flagship Airbus A350-900 features four fully enclosed Business Suites and 35 Business Class seats, while the Airbus A330-300 features 27 Business Class seats. The layout of the Business Class cabin on both aircraft types can appear confusing as rows alternate between a 1-2-1 and a 1-2-2 configuration. For solo travellers, the prized “throne seats” on the right side of the cabin provide the most space and privacy, while couples may prefer two seats placed together. The variety of seating options provide a choice for passengers with different preferences, but make sure to check the seat map carefully when selecting a seat

The seat is 22 inches wide, has a pitch of 44 inches and a full-flat bed length of 78 inches. You can adjust the seat's firmness, and there's a retractable armrest for passengers with reduced mobility. Each seat comes with a work surface, mood lighting, personal stowage with mirror, phone and bottle holder and coat hook. There is a 115v AC PED power supply and USB 2.0 port.

Malaysia Airlines also operates a handful of ex-Air Berlin Airbus A330-200 aircraft that each feature 19 full-flat Business Class seats arranged in a more common 1-2-1 configuration retained from the previous operator. These aircraft are primarily used on regional routes.

The  flight search on BusinessClass.com  features  images, videos and seat maps for most airlines and aircraft. Search results also highlight details including seat pitch, width and recline. You can visualise the seat and cabin configuration of the flight in which you are interested before making your choice.

Malaysia Airlines is one of few airlines in the world that lets Business Class passengers pre-select their meals from an extended menu before travelling. The airline's Chef-on-Call programme is available for pre-ordering from 30 days up to 24 hours before departure, and features Malaysian and western favourites, healthy choices, and various chef recommendations.

Inflight dining options vary according to the route, but may include choices such as Malaysia's national dish, nasi lemak with prawn sambal, featuring coconut pandan rice served with sweet-spicy shrimp sambal, egg, fried anchovies, and crunchy peanuts. There may be a breakfast of scrambled eggs with beef steak and chicken sausage, with vine-ripened tomatoes, button mushrooms, asparagus, and fluffy potato souffle. And Malaysian classic red snapper curry served with steamed rice and a side of sauteed spicy baby okra and eggplant, poppadom roll, mango chutney and cucumber raita. 

The main meal on long-haul flights is served directly on linen-lined tables rather than using trays, lending a more restaurant-style experience to the service. Main courses are plated onboard, improving the presentation. On flights that offer an additional meal service, the second meal may be served on a linen-linen tray.

Any review of the dining options on Malaysia Airlines would not be complete without special mention of the airline's signature satay sticks (beef or chicken), which compares very favourably with authentic Malaysian street food. Served on most long-haul routes, the satay sticks with chunky peanut sauce are a passenger favourite that have been served on board ever since 1973. On busy days, Malaysia Airlines uplifts up to 17,000 sticks of satay, all of which are chargrilled by hand at the airlines´ catering facility in Kuala Lumpur.

All meals served on board all Malaysia Airlines operated flights are prepared in accordance with Malaysia and International Halal standards. Malaysia Airlines offers a special menu to meet various religious, medical, and dietary needs.  Special dietary meals are offered on selected flights only and must be ordered 24 hours before departure. A kosher meal is only available on London and Australian routes. Child and baby meals are available.

Since early 2016, Malaysia Airlines follows a policy on alcohol that may be confusing to passengers, in particular when connecting from a long-haul flight to a regional flight. Wine, beer, and spirits are available to Business Class passengers on Malaysia Airlines flights over three hours (including during Ramadan), but on shorter flights the carrier is a dry airline .

Pre-departure beverages are offered to Business Class passengers, but do not be surprised if the offering is water, juice or a signature drink which resembles a virgin mojito made with pandan syrup, a Malaysian speciality. From most departure airports, cabin crew are however happy to oblige if you request Champagne.

Malaysia Airlines Business Class passengers enjoy a choice of two high-quality Champagnes - Bruno Paillard Première Cuvée Extra Brut and Bruno Paillard Rosé Première Cuvée Extra Brut. The family-run Champagne house takes great pride in the fact that both of these non-vintage wines include a mix of 25 vintages going back to 1985. Bruno Paillard is a young Champagne house, established in 1981 and based in Reims, with a house style known for distinct berry flavours. As expected in Business Class, Champagne is poured at the seat.

The wine selection on long-haul routes includes three white wines, three red wines and a sweet dessert wine. Other alcoholic beverages include a selection of beers, aperitifs, cider, liqueurs, and spirits. Non-alcoholic beverages include juices, soft drinks, and mineral waters.

Malaysia Airlines offers a relatively standard selection of coffee and tea, but for a local experience, make sure to try “Teh Tarik” - the national drink of Malaysia. The name is derived from the preparation process, which involves “pulling” the drink during preparation. It is made from strong black tea and condensed milk which is repeatedly poured back and forth between two cups from a height, giving it a thick frothy top.

The  flight search on BusinessClass.com  includes information on which Champagne is served in Business Class and First Class on many airlines. We do our best to keep track of any changes, but feel free to  let us know  if there is something we missed. 

Upon boarding, Malaysia Airlines' passengers are treated to traditional Malaysian music featuring instruments including the gamelan and sitar. The boarding music has been exclusively composed for the airline to offer “a taste of Malaysia through a beautiful harmony that reflects the country’s score of diverse cultures”.

The female cabin crew all wear sarong kebaya depicting local flowers like jasmine and hibiscus. It has been a signature of the airline since 1972 and is rightly regarded as one of the world's most fetching cabin crew uniforms, in line with the sarong kabaya worn by Singapore Airlines cabin crew.

Malaysia Airlines has a deserved reputation for high service levels, and the cabin crew are personable and attentive, but with a welcome lightness of touch. As with most airlines, there is however some inconsistency in inflight service.

Entertainment

Malaysia Airlines Business Class seats offer individual 16-inch high definition touchscreens that can also be controlled by a touchpad handset. The system is responsive and includes a wide range of popular movies (including recent Malaysian, Chinese, Japanese and Hindi films), more than 300 television shows and games (including plenty to entertain the kids) and 500 music and spoken word albums. 

Wi-Fi – branded as MHconnect - is available on all A350 aircraft with a range of data plans to suit usage. The airline is progressively expanding the service to the A330 aircraft as well.

The  flight search on BusinessClass.com  includes information on Wi-Fi and inflight entertainment.

Amenities & Facilities

The Malaysia Airlines Amenity Kit is by luxury leather goods brand Aspinal of London. It is available to Business Class passengers on flights between Kuala Lumpur and London and destinations in Australia and East Asia. The navy Aspinal wash bag contains PAYOT's skin and body range (Lip Balm and the luxe Hand and Body Lotion), an eye mask, comb, a pair of earplugs, and socks.

Business Class and passengers receive a cosy blanket, fluffy pillow, and mattress cover. Slippers are also provided.

Short & Medium Haul

Malaysia Airlines provides a large number of regional routes from its Kuala Lumpur hub, including 16 domestic routes. Most flights are operated by Boeing 737-800 aircraft, with some high-demand routes supported by wide-body aircraft. On the Boeing 737-800 workhorses, 16 Business Class recliner seats are fitted in a comfortable 2-2 configuration. Seats are 21 inches wide and have a generous pitch of 42 inches. They offer a leg rest, foot bar and a personal 10.6-inch monitor, and passengers receive a pillow and blanket.

Even short flights offer a hot meal, if on the small side, accompanied by a selection of non-alcoholic beverages. Medium haul flights offer a more elaborate three-course meal service that includes the signature satay, and if the flight is over three hours the bar is also open.

Sustainability

In response to passengers' increased demands for environmentally sustainable business practices, in April 2021, Malaysia Aviation Group launched its MAG Sustainability Blueprint, which includes the aim of achieving net-zero carbon emissions by 2050. The airline has engaged in carbon offsetting initiatives since 2016 and is working on emission reduction and fuel conservation targets (the more fuel-efficient Airbus A350 is helping with this). Other eco-ambitions include using 50% of biodegradable materials for in-flight operations and recycling and upcycling 50% of the ground and in-flight waste by 2025.

The  flight search on BusinessClass.com  includes information on CO2 emissions for each flight. Our quality algorithms also give a higher score to flights operated by the most modern and environmentally-friendly aircraft.

What We Love

• The Laksa Bar in the Golden Lounge at KLIA - simply delicious!
• Malaysia Airlines' Chef-on-Call - giving you the option of pre-selecting meals
• The charcoal-grilled signature satay sticks – arguably the best in the air

BusinessClass.com searches hundreds of travel sites at once to help you find the best premium travel offers for both flights and the finest hotels.

Does Malaysian Airlines have flat beds in Business Class?

What is the benefit of business class on malaysia airlines, what does business class look like on malaysian airlines, what is the business class luggage allowance on malaysia airlines.

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Trip Report: Malaysia Airlines Business Class + Golden Lounge Regional

I recently flew with Malaysia Airlines from Kuala Lumpur to Bangkok in Business Class. The ticket was redeemed from British Airways for 16,500 Avios +$17 tax which is excellent value. Here are some photos of the trip:

Dedicated check-in for Business Class in row D at KLIA1.

Malaysia Airlines Golden Lounge Regional

After check-in, I visited Golden Lounge Regional near gate A.

The lounge is huge and has floor to ceiling view of the airfield. There is also a great buffet selection, I particularly love the curry beef.

The lounge is also available for purchase for Economy Class guests. I think it was around USD 36.

MH780 Kuala Lumpur to Bangkok

Malaysia Airlines has about 4 daily flights to Bangkok with the majority of them on Boeing 737-800 and occasionally A330. My flight is operated by B737-800, reg 9M-MXJ.

I was sitting in row 1C as it was a completely full flight. Flight time was about 2 hours.

I think Malaysia Airlines still offer great value in the heavily competitive environment of South East Asia. It almost felt the value of their short-haul stands out better than their long-haul.

The food in both Business Class and Economy is decent for a 2-hour short flight. The Economy Class seat on this 737-800 seems to have been upgraded. The crew is warm and nice on my flight.

The Golden Lounge regional has a decent choice of food and a nice view of the apron. Malaysia Airlines do release a fair amount of seats for redemption. The best way to redeem short-haul flights is via British Airways Executive Club using Avios.

Trip Report: Thai Airways B787 Business Class + Royal Orchid Prestige Lounge

Very good service.

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Review: Malaysian Airlines' business class offers some of the best seats in the sky

The aircraft's interior combines modernity with refined traditional touches (All photos: Malaysian Airlines)

Let us face it – long-haul flights, whether for work or play, are tedious and tiring, and there is nothing quite like being crammed like sardines in Economy to make the journey extra unpleasant. Though the splurge for Business Class can be jaw-dropping to say the least, the elevated comfort and luxury can not only make your voyage a lot more bearable but even have you wishing to rewind time as the plane descends to the tarmac. 

If a plush experience is what you seek for during your next take off, look no further than Malaysia Airlines’ Business Class. Mixing modernity with refined traditional touches, the cabin treats jetsetters to a top tier experience well before setting foot on an aircraft. 

mas_goldenlounge_domestic_02.jpg

Options is the award-winning lifestyle pullout of The Edge Malaysia, the country’s premier business and investment weekly publication.

Review: Malaysia Airlines 737-800 Business Class

From Singapore to Kuala Lumpur I flew on Malaysia Airlines Business Class Review 737-800. The 184-mile flight still includes a full meal and excellent service onboard.

Malaysia Airlines Business Class 737-800 Review (SIN-KUL)

Singapore – Kuala Lumpur is one of the busiest routes in the world and Malaysia Airlines has up to 10 daily flights. I booked my seat for 12,500 British Airways Avios and $53.80 in taxes, which was a better deal to me than the $320 price for a business class ticket.

After arriving from Bali on KLM , I checked in for the flight on the Malaysia Airlines mobile app, but later picked up a paper boarding pass at the transit desk.

Boarding began 25 minutes before takeoff, but I was in the Qantas First Lounge and did not show up until midway through boarding.

Malaysia Airlines 616 Singapore (SIN) – Kuala Lumpur (KUL) Thursday, March 13 Depart: 7:30 PM Arrive: 8:30 PM Duration: 1hr, 00min Aircraft: Boeing 737-800 Distance: 184 miles Seat: 3A (Business Class)

The jet bridge was clogged: I should have just waited and boarded last.

The Malaysia Airlines 737-800 contains four rows of 2-2 seating in business class. Seats are similar to domestic first class seats in the USA, with slightly more legroom (I’d estimate about 42 inches). Seats also have a footrest.

A power outlet and a USB-A charger are available and the seat can be reclined or footrest raised through buttons on the armrest.

Reading lights and air vents are available over each seat.

IFE + Wi-Fi

No wi-fi is available onboard. Each seat, however, does have a screen and a (very limited) library of music, TV programming, and movies. Headphones were available by request.

I’ve reviewed this flight before , but last time my flight was during the day and afforded excellent views out the window. This time, it was dark so I had to focus on the IFE…thankfully I found some great music.

Food + Drink

Despite the quick flight up to KUL, dinner was served after takeoff. I’m not sure what I ate (there was no menu or choice), but I am sure one of you will tell me. And I ate it…and I liked it.

I did find it a bit surprising that in a world of peanut allergies, Malaysia Airlines still serves peanuts onboard. That’s not a complaint…it’s just something we see less of these days.

The cabin was so steamy…I apologize for these somewhat clouded pictures.

Malaysia Airlines does not service alcohol on these shorter flights, but soft drinks, coffee, and tea were available. I had a glass of water before departure and another one with my meal.

Flight attendants were pleasant and not only quickly sprang up after takeoff to serve the meal, but offered refills on beverages.

I did not get up to use the lavatory, but here is a picture from a previous flight on this aircraft from Jakarta to KL.

We landed on time in Kuala Lumpur and I was once again impressed by how much airlines can actually do on a 184-mile flight. In the USA, carriers like American, Delta, and United do not serve meals on flights under 900 miles. Quite a different business model than in North America…

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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19 comments.

I know people with chime in with the “why do you need to drink constantly” nonsense, but the fact that MH doesn’t serve alcohol makes them uncompetitive in the region. Despite being a OWE, I more or less want to avoid them. Alcohol is freely available all over Malaysia and not serving it on board is either cheap or preachy.

They don’t serve alcohol on shorter flights, not on all flights. Given the religious diversity of the area, there might be a decent sized demographic that they cater to who doesn’t mind if there is no alcohol.

“Quite a different business model than in East Asia…” And Europe. The crew definitely hustles on short flights, and you also have to hustle to finish your F&B in under 10 minutes.

Bangkok Airways surely wins the prize here? They manage a full meal service on the 45 minute USM-BKK flights.

That’s precisely the problem. The ‘decent sized demographic’ might not want a beer or glass of wine with their meal, but why should that dictate what others may enjoy? As a carrier that caters to customers from all over the world, MH surely understands this. So it’s either government pressure, cost cutting, or both.

I don’t think they are dictating, just that they could a decent sized customer base which doesn’t make them as noncompetitive as Jerry makes them out to be on short haul routes.

The meal you were served looks potentially like Roti Canai.

@Interested … with an overloaded ladle of grease ?

Correct that is roti canai with chicken curry, utterly delicious pan fried flatbread, the perfect complement to gravies.

I’m not sure why he just didn’t ask the FA.

Too much trouble. They were wearing masks which makes communication quite difficult.

Difficult? You’re just asking what the dinner is, not inviting them to a discussion about the allegorical symbolism of Chaucer’s Canterbury Tales lol Granted this is something that seems to be common with many travel bloggers, whether on the plane or in the lounge…

Chicken, ginger and sweet potatoes?

I love the peanuts. MH is my preferred carrier because of the peanuts. The peanuts here in New Zealand and Australia are no where near as good, I think the peanuts here are a very different variety. On short flights like this, I would just skip the meal and ask for extra peanuts. I hoard them like a chipmunk.

Intra-Europe business class is simply the most overpriced and uncompetitive product ever. Paying so much more for no extra legroom or a wider seat is beyond a joke, simply Economy seating with the middle seat blocked. At the very least they could provide a product that Matt has reviewed here, reclining armchairs with decent legroom. But hey, who cares about your customers when you can make a buck…

You had roti canai (flat bread) with chicken curry

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While informative, the timing of this article mere days from the 10 year anniversary of the elephant in the room for MH is rather unfortunate.

The meal you had is Chicken Curry with (depending on whether you are from Singapore or Malaysia) Roti Pratha or Roti Canai (respectively), same thing, different names… MH peanuts are actually famous apparently – so much so you can buy them from their online shop: https://temptations.malaysiaairlines.com/product_info.aspx?pid=45515949545347545043555B4A562D4F322F2E2F

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Review: kuala lumpur to denpasar in business class on malaysia airlines' boeing 737-800.

Malaysia Airlines has recently started refitting its Boeing 737 fleet. It's modern, but lacking some of the comfort and amenities of the old layout.

Malaysia Airlines operates a large fleet of Boeing 737-800 aircraft on regional routes. Pre-COVID, I used to fly regularly on regional flights in Asia – largely with one world airlines. I was keen to try out Malaysia Airlines once again, flying in business class on the Boeing 737-800. This was a good flight, but unfortunately, the new seats and cabin design seem like a step back.

Malaysia Airlines KUL to DPS

I was booked on MH853, an afternoon flight from Kuala Lumpur to Denpasar (Bali). Malaysia Airlines seem to have quickly ramped up its flights on many routes – it now flies this route three times daily. Given the light loads on this flight (and the fact it is low season in Indonesia), this may have been premature.

Malaysia Airlines operates the Boeing 737-800 and Airbus A330 on its regional routes. Denpasar currently has one A330 flight scheduled daily and two using the 737. This flight was on the 737-800.

Arrival and airport experience

Arrival at the airport was easy using the Kuala Lumpur Airport Express train. This had only just resumed full service a few weeks before, but the useful in-town check-in service was still closed.

At the airport, Malaysia Airlines has a large separate area for business class and one world elite members to check in. This was quiet and efficient (although my paperwork for return flights from Denpasar etc was strictly checked). Kuala Lumpur is one of the few airports that has business class priority lanes for immigration on both arrival and departure. Security screening takes place at the gates as well, so getting through to the departure hall initially is very fast.

Kuala Lumpur International is a modern, spacious airport, but not as impressive (or entertaining) as Hong Kong or Singapore. I was quite taken with the large display of aircraft models in the center of the main hall, though. A great idea to display the models likely given by the airlines - even if they are all of very different scales!

The airline business class lounges were now fully re-opened, and I used the Malaysia Airlines Golden Regional Lounge. There is a larger lounge located in the satellite terminal, typically used for longer flights. You can access this by taking the train to the satellite and returning easily, but I actually prefer the regional lounge (as long as it's not too busy, which it wasn’t at this time). It has everything you need and offers better apron and runway views. For racing fans, you can see the entrance to the Sepang Circuit too!

There is a buffet and a chef station preparing laksa and noodle dishes, and a full-service bar. The only real addition at the larger satellite lounge is a first class area with restaurant service (although this is still to re-open as of February 2023). one world Emerald cardholders may want to try this.

Luckily my flight departed from a nearby gate, as I ended up shuttling backward and forwards to check on the flight status. We were ultimately delayed about 90 minutes and had the departure gate changed, but this was frustratingly done repeatedly just before departure. Lounge staff also seemed unwilling to support or keep passengers updated, necessitating several trips to the gate to check.

Business class on the Boeing 737-800

Pre-pandemic, all the airline’s Boeing 737-800 aircraft had the same configuration and seats. This was an old-style seat, similar to that used on many of the large US airlines. Malaysia Airlines introduced a new product during 2022, although rollout across the Boeing 737 fleet has been slow. I was unsure if my flight would have this (you can tell from the seat map, but as I booked through a partner airline, I could not access this). I was pleased (for review purposes only!) to find that it did.

Like many such “enhancements,” it is hard to find the benefits, and I prefer the previous cabin. The seats are smaller and slimmer (lighter for the airline) and not as padded or comfortable, legroom has been reduced in business class by around by three inches, rows are reduced from four to three, and the entertainment system and screen are gone. The color scheme is certainly interesting, too – it makes full use of the Malaysia Airlines colors, It looks fresh, but perhaps a bit blue!

Flight and service

I had taken a Cathay Pacific regional business class flight to Kuala Lumpur the day before, and compared to that, Malaysia Airlines is far behind. It feels like Cathay has improved over the past years, while Malaysia has gone the other way. This is worth bearing in mind if you are paying directly for such flights (Cathay is usually more expensive), but if you are using one world miles or making an international connection from another airline, you often have a choice.

There was a good selection of food (although the basic salad starter and blueberry cake dessert were quite bland), and everything is served on one tray.

Alcohol was offered (there is no menu, but the crew will provide beer and wine on request). Surprisingly for a full-service airline, Malaysia Airlines only offers this in business class on flights over three hours – so many regional flights will miss out.

The flight to Bali was around 3.5 hours. With a quick, single-tray meal service, there was plenty of time left. With no IFE, and a terrible wine offering, I just had a coffee and used my laptop. WiFi was offered - but only to connect to flight information and limited streaming options. There is no internet access on any of the Boeing 737 aircraft (there is on the A350 and some A330 aircraft).

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Arrival into Denpasar / Bali

With the delay on departure, and a slightly longer than booked flight time, we arrived into Depasar/Bali around two hours late. I had heard of very long delays at the airport, but it was pleasantly quiet. The mid-evening arrival time likely helped this. There was minimal wait for visa on arrival, immigration, and customs, but it still took around an hour to get through the various sections. Many countries can now apply for electronic visa on arrival before departure, and complete an advance customs declaration to obtain a QR code - it is a good idea to do this.

Overall, this was not a bad regional business class flight (especially if compared to offerings in Europe), but it does feel like Malaysia Airlines is cutting back wherever it can. This is understandable given the tough low-cost competition, but it is a shame. Have you flown Malaysia Airlines recently? Feel free to share your thoughts and experiences in the comments section.

Malaysia Airlines

Review of Malaysia Airlines flight Kuala Lumpur → Bangkok in Business

Trip to KUL and check-in

KUL transit area

Lounge test #1: Malaysia Airlines Regional Golden Lounge

Lounge test #2: Cathay Pacific Lounge

Lounge test #3: Malaysia Airlines Satellite Golden Lounge

Lounge test verdict and departure

Arrival at BKK and post-arrival trip

Malaysia Airlines

Malaysian airlines golden satelite lounge - business class section, kuala lumpur - kul, bangkok - bkk.

MH ordering quite some ex-AB A332 may seem to be a bold move to "provide more flat beds on mid-haul flights", but the product is nonetheless far inferior to the A333 it would be barely any better than the B738 it replaces. It wasn't particularly good as well to have the IFE still having some problems when the planes started to be deployed - let's hope that the issues would be ironed out as soon as they start putting more planes. The on-ground offerings had slightly improved with the new Golden Lounge opened, but more importantly is that the crew still remained good as ever (so that questioning incident was indeed localized).

Would I fly with them again? I'll wait after the next few reviews whether they have somehow improved the A332, but other than that given I have the option to fly the A333 I would still prefer to fly on those planes.

Some thing done well for the trip: + Reasonable price (MYR738 (US$190) roundtrip) + Decent MH lounges at KUL + Good privacy on window seats + Attentive flight attendants + Decent food offering

Things that can be improved: - Extremely narrow seats (so narrow it feels like coffin) - Complete lack of IFE - Lack of individual air nozzles - Lack of BKK fast track card at KUL - Lack of alcoholic beverage options - Slow immigration at BKK

Information on the route Kuala Lumpur (KUL) → Bangkok (BKK)

Les contributeurs de Flight-Report ont posté 19 avis concernant 3 compagnies sur la ligne Kuala Lumpur ( KUL ) → Bangkok ( BKK ).

La compagnie qui obtient la meilleure moyenne est Thai Airways avec 8.1/10 .

La durée moyenne des vols est de 2 heures et 4 minutes .

Kuala Lumpur ✈ Bangkok

Malaysia airlines flight in business.

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• Airline Malaysia Airlines
• Class Business
• Aircraft Airbus A330-200
• Take-off KUL
• Arrival at BKK
• Flight time 02:05
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RESTAURANT-CLUB AERODROM, Elektrostal - Restaurant Reviews & Phone Number - Tripadvisor

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Air France to Open Ultra-Exclusive Airport Lounge Ahead of the Olympics: Here’s a Look Inside

Gordon Smith , Skift

May 28th, 2024 at 12:03 PM EDT

While first class airport check-in is nothing new, Air France is preparing to take the concept to the next level.

Gordon Smith

As the world’s most visited country , France is no stranger to welcoming tourists. But even by its own busy standards, 2023 was an absolute record-breaker . However, the dynamic will be slightly different this summer. 

Speaking to Skift earlier this month , Corinne Menegaux, Paris’ tourism chief acknowledged that “the Olympics is not a driver for tourism,” with only 30% of those attending the Games coming from abroad. 

Evidence from previous events suggests regular tourists may stay away as athletes from around the world gather in and around the French capital. As a result, it’s more likely to be sporting records that are toppled, rather than international visitor records, as Paris hosts the 2024 Olympics and Paralympics.

For those that are making the trip – and wanting to do so in style – Air France is putting the finishing touches to an ultra-exclusive airport experience quite unlike any other. 

Described as a “completely private and confidential customer journey, from airport arrival to boarding the aircraft,” it could set a new benchmark for first class commercial air travel. 

What’s Special About the La Première Lounge?

The concept of a dedicated airport check-in zone for top-tier passengers is nothing new. Virgin Atlantic , Lufthansa , and Singapore Airlines are among the big names that offer a more exclusive service for premium guests. However, Air France is pushing even these boundaries with its new ultra-luxe offering.  

The airline says the experience will begin from the moment the passenger arrives at its Paris Charles de Gaulle hub. Upon enetering the La Première check-in lobby, a concierge will immediately attend to their luggage.

Once pre-departure check-in formalities are concluded, guests will be escorted to the La Première lounge via a private passage featuring a dedicated security checkpoint. The pathway is decorated with a series of images portraying the airline’s winged seahorse motif.

Upon arrival at the lounge, guests can look forward to a menu curated by chef Alain Ducasse and his team. There’s also a spa operated by French beauty brand Sisley. 

Air France describes the space as “embodying French elegance and sophistication.” It has been developed by the airline in collaboration with design agency SGK Paris. 

Going One Step Further

Despite the lounge spanning more than 10,000 square feet, it has just 15 seats. The idea is to offer a level of comfort and privacy unthinkable in the main terminal. 

However, for the most discerning passengers, an even more exclusive option is available – three completely private suites.

Each spans almost 500 square feet and is located adjacent to the ‘main’ La Première lounge. For larger groups or families, two of the three suites can be connected to create an even larger space. 

Each has a living area, double bedroom, bathroom, and outdoor patio. A dedicated butler is on standby at all times to ensure the champagne flutes never run dry.

Air France says it aims to “create a regal atmosphere within its Charles de Gaulle hub.” Furnishings from French design houses including Pierre Paulin and Christophe Pillet complete the look. 

The private spaces can be reserved as an optional add-on for passengers enrolled in La Première’s ‘Suites’ option, with prices starting from €800 ($869). 

Who Can Access La Première Facilities?

The space will be available to passengers flying in ‘La Première’ – Air France’s most prestigious product and the equivalent of first class at other carriers. It is also open to La Première passengers arriving or connecting in Paris. They’ll be able to use the high-end facilities for post-flight freshening up and to collect any checked luggage. It’s all a far cry from the usual crowded carousel.

Air France says the complex will be operational ahead of the Paris Olympics in July.  

The developments complement wider changes to the airline’s onboard offering. The carrier is preparing to launch its new La Première cabin later this year. Air France is promising the longest configuration on the market, with every passenger enjoying five windows each. There will be three modular private living spaces, comprising a seat, chaise lounge, and lie-flat bed.

A Wider First Class Renaissance? 

In recent years carriers including LATAM, Malaysia Airlines, and South African Airways have withdrawn their international first class products . The general trend has been towards a more refined business class offering that appeals to corporate and high-end leisure passengers alike.

This has left only a handful of long-haul carriers that continue to invest in a true first class cabin. As well as Air France, these include Singapore Airlines, British Airways, and Japan Airlines, yet even these companies only offer the product on select routes.

However, there are signs that the concept may be enjoying a renewed surge in popularity. In March, Qatar Airways’ new CEO revealed the carrier is preparing to launch a new first class cabin. 

Badr Mohammed Al-Meer’s comments represented a major U-turn in strategy for the Middle Eastern carrier. Just last year, his predecessor Akbar Al Baker told Bloomberg that he “didn’t see the necessity” for first class. “Why should you invest in a subclass of an aeroplane that already gives you all the amenities that first class gives you?” asked the former CEO. 

Badr Al-Meer said the Qatar Airways project was already in its advanced stages, with further details coming “very soon.”

The broader concept also remains popular with some U.S. domestic operators. American Airlines recently announced it would be ramping up its domestic first class offering .

In 2022, Skift named the rise of premium leisure air travel as one of its top Megatrends .

Watch Air France-KLM CEO, Ben Smith, Speak at Skift Global Forum East 2023:

Airlines Sector Stock Index Performance Year-to-Date

What am I looking at?  The performance of airline sector stocks within the  ST200 . The index includes companies publicly traded across global markets including network carriers, low-cost carriers, and other related companies.

The Skift Travel 200 (ST200)  combines the financial performance of nearly 200 travel companies worth more than a trillion dollars into a single number.  See more airlines sector financial performance . 

Read the full methodology behind the Skift Travel 200.

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Tags: air france , airlines , airport lounges , first class , france , luxury , paris , Paris 2024 Olympics , Paris Olympics

Photo credit: The La Première suites will be Air France's flagship airport space. Air France

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