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HMP Peterborough

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Hmp peterborough.

• Inside Time Reports
• 13th December 2014
• Category B , East of England , Prison Visit

Prison information

Address:  HMP PETERBOROUGH Saville Road, Westfield, Peterborough, PE3 7PD

Switchboard: 01733 217536 Managed by: Sudexo Region: South Category:  Male Local Link to:  https://www.gov.uk/guidance/peterborough-prison  & https://www.hmppeterborough.co.uk/home.html

Description

Peterborough is a privately run prison for both male and female residents in Westwood, Peterborough.

Built on the former site of Baker Perkins engineering works, HMP YOI Peterborough opened in March 2005 and comprises a local category B prison, a closed women’s prison and a category C extension, operated by Sodexo Justice Services.

HMP YOI Peterborough is the only purpose-built prison in the country to accommodate both male and female residents, who are kept separate at all times. The prison also has a mother and baby unit on site.

In line with Government policy, all prisons across the country are to become smoke free. The female prison became smoke free on 11 September 2017; the male prison became smoke free on 29 January 2018. Please note, all tobacco products are now considered contraband.

Visit Booking: On-line

Use this online service to book a social visit to a prisoner in England or Wales you need the:

• prisoner number
• prisoner’s date of birth
• dates of birth for all visitors coming with you

The prisoner must add you to their visitor list before you can book a visit.

You’ll get an email confirming your visit. It takes 1 to 3 days.

ID: Every visit

Acceptable forms of ID

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• Prison Visit
• Male Cat. C
• Yorkshire & Humberside

HMP HUMBER (WOLDS)

20 thoughts on “ hmp peterborough ”.

How can i send clothes to a prisoner?

Hello I have a booked visit on the 22nd December, Because of lockdown will we still be able to see our son?

Editorial Comment: At this time it is crucial that anyone with a booked visit checks with the prison before they set off to travel. We are collating as much information as possible and this can be found on our Visiting Page – https://insidetime.org/visiting-a-prison/ Things are moving very quickly and some prisons are communicating better than others; if you have a visit that can no longer take place the prison should be contacting you; however, always check with the prison before travelling.

Hi my daughter is on remand at Peterborough. Been told I’m allowed to take in extra underwear every visit .how do I go about this am I allowed to take it with or do I have to hand it in somewhere

Hi my husbands just been recalled I’m very worried as we just found out he has cancer and he has been aloud to call home.

My experience as a prisoner was at HMP Bedford (B cat local), HMP The Mount (C cat), HMP Springhill (D cat open). At Bedford when my wife visited me she was seated first. We were all pre processed and all come through more or less at the same time so you got your full visit. At the mount it was really poor. They processed the visitors in batches so my wife was faced with get there an hour early and be first in the que or risk losing a lump of our visit. At the mount the visitor came into the hall then at the other end the prisonsers were processed one at a time. Of these two broken systems mis-alligned you could easily lose half your visit.

At Springhill we were all allowed into the hall first. Then the visitors all came in within 10 minutes of each other. This is D cat so security is less of an issue.

Is this your first visit ?

When visiting do you enter the visiting room before the prisoner or are they sat waiting?

They are already sat waiting.

I went to hmp Peterborough in 2013 and completed a a few courses in there how do I get hold of the certificates please ? Thanks rachel

Write to the Education Department at HMP Peterborough Saville Road Westfield Peterborough PE3 7PD

Usually certificates are forwarded to your address provided on discharge.

Hi everyone,I live abroad England but I have to send a letter in this jail,how is possible to contact someone there throw the letter or email ??

hi. what is the family visit day and how do i book in ? thanks

Can I send books in to my son. If so do I send them through the normal post?

You can tack only £15 in some prisons & this must be in cons it is best to take a money bag as this will stop your cons going all over the tray when going in and ID it is best to phone the visiting center as some are different but 3 utility bills but must be no more than 3 months old a bank card will help to with your name on as well if you have a disabled blue badge this will be OK hope this helps

How much money can u take in to the prison on a visit plus if u haven’t got photo I.d what will they except

Editorial Comment: You can usually take up to £20. Prisons prefer coins rather than notes and this is easier for tea bar and imperative for vending machines. If you do not have a photo ID contact the prison to find out what they will accept (usually three original utility bills

What is family day visit and how can my prisoner husband book it

Can I booked a visit on line. dose my partner need to send me a vo or can I booked on phone it and turn…

Most prison now bo booking online this is better then phone and you can book up to 4 to 6 weeks ahead no your prisoner dos not have to send you a VO as booking online does away with VOs as lonug as you are on his visiting list to book online go to visitaprison.oge &did you know that you can send a prison a emails then letters and they get them the next day ask at the visiting center a bout it OK

If a prisoner is enhanced can they have extra clothes sent in and what is the procedure please.

Hi can I ring to find out if my husband has booked my next visit to see him

Is there a parking fee to visit prisoners at hmp Peterborough??

Editorial note: Not that we are aware of.

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Visiting the prison

Maintaining contact with family members or close friends is an important part of the rehabilitation process and helps to support our prisoners during their sentence.  Our large, open-plan visits halls provide a relaxed atmosphere for both prisoners and their visitors. With refreshments available to purchase (card payments ONLY) and play areas for younger children, we want to make your visiting experience as comfortable and enjoyable as possible.

We understand that visiting a prison can be quite daunting, especially if it is your first visit, so we try to make your experience as positive as possible. We want you to enjoy your visit so we operate a zero tolerance for violence and aggressive behaviour to help us maintain a calm, friendly environment.

Children under the age of 18 must be accompanied by an adult.

Prohibited items There are certain items that are not allowed in a prison environment. Please take the time to read and familiarise yourself with the list. View the prohibited items list .

We provide lockers for you to store personal belongings such as wallets, mobile phones and tobacco.

Smoke-free site HMP & YOI Bronzefield is a smoke free site. We therefore do not allow any tobacco, lighters, vapes or other smoking paraphernalia in the visits hall.

Visiting times and frequency

Details about visiting times allowed at HMP & YOI Bronzefield.

Learn more Close

Visit Times

From 19th June 2023

Remand prisoners can have hourly visits on all the days that we are open.

Sentenced prisoners can have 5 visits per month.

What to expect

Guidelines of what to expect when visiting HMP & YOI Bronzefield prison.

When visiting, make sure you bring photo ID with you and proof of your address , such as a utility bill (gas, electricity, water, council tax etc.) or a bank or building society statement. These must be less than three months old.

Accepted forms of photo ID are:

• Driving licence (photo card)
• Valid passport
• Citizenship card
• Blue Badge with photo

If you do not have photo ID you should bring either your birth certificate plus two utility bills or bank/building society statements. Or you can bring three utility bills/bank or building society statements – each must be from a different organisation.

Car parking

Visitors' parking is provided free of charge. If the visitors' car park is full, please use the overflow car park at the top of the drive. Please do not park along the drive as this can be a safety risk for cars and pedestrians.

Check-in to our visitors centre

When you arrive you will need to check-in to our visitors centre which is the small building on the right before you reach the prison. You will be welcomed by a member of our team who will check your name against the list of visitors and check your ID. Here you can wait until your visit time.

The Centre opens 45 minutes prior to the start of visits – please arrive at least 30 minutes prior to the start of your visit.

There’s a soft play area for little ones and a small kiosk to get a drink (similar to inside the prison, this is card payments only) . It’s best to use the toilet facilities here before you go into the visits hall.

You will be directed to the main prison building where our visits hall is based. Here you can hand in any property that you have brought with you for the person you are visiting. 

Refreshments

We are pleased that visitors can now buy hot and cold snacks and drinks in the Vita Nova Visits Coffee Shop. Please remember card only payments .

You can use a locker to leave your personal belongings such as, such as keys, mobile phones, cigarettes, tobacco, lighters etc.

Within the Visits Hall there is a tea bar operated by the Vita Nova Visits Coffee Shop. Please remember card only payments . There are also toilet, baby changing and wash facilities available. 

When it is time to go through for your visit, you will pass through an airport-style security.

Any bags will be passed through a scanner and you will walk through a metal detector.

You’ll also need to agree to a ‘level A’ rub down search. Official visitors are required to agree to a ‘level B’ rub down search.

If you refuse to be searched, you will not be allowed to enter the prison. Please be advised that we have a drug detecting machine which, if proven positive, will determine whether your visit continues and if it continues under closed conditions.

Once you’ve passed through security, you’ll then go through our airlock door system before entering the visits hall.

Types of visit

Details about the social (friends and family), Purple Visits and legal allowed at HMP & YOI Bronzefield.

Face to Face Legal Visits:

Monday to Friday – 09.00am to 11.00am in the Visits Hall

Booking email address –  [email protected]

Virtual Legal Visits (Video Link):

Monday to Thursday – 08.00am to 18.00pm 

Fridays – 08.00am to 17.00pm 

Booking email address – [email protected]

Social Visits:

Social visits are booked by the prisoners using our Internal Pods system. Prisoners are shown how to use this on their induction (normally within the first 3 days). They need to register all their visitors details and then request a visit. This can take a few days. Unfortunately due to data protection we are unable to book any social visits for anyone calling in.

We have a Tea Bar in the Visits Hall where you can purchase hot drinks and snacks. Please be advised we can only accept payment via a credit card (cannot accept cash).

Please note that social visits are booked by the prisoner

Purple Visits (Virtual Visits) are also available from 09.00am to 18.00pm Monday to Thursdays and 09.00am to 17.00pm on Fridays, Saturdays and Sundays.

If you would like to book one please download the application to your mobile device/tablet via the apple app store or google play and follow the instructions. Or  visit https://www.purplevisits.com/

If you can only visit outside of these hours, please contact the Visits department and we will do our best to accommodate the visit.

Please download and complete a VideoLink Booking Form

please note: these departments will not be able to give out any prisoner information

How we collect and use your data

COLLECTION OF DATA

In order to facilitate your visit to one of our prisons and to ensure that we deliver appropriate levels of security and safety and prevent crime, for identification purposes we shall collect your name, date of birth, address, a biometric template of your fingerprint and a photograph. A series of reference points from a finger print are collected, allowing a unique identification pattern. We do not collect or hold actual fingerprints.

Our prisons operate CCTV and staff may wear Body Worn Video Recording Equipment. We do not collect biometric readings or photographs of children under 16, however with the use of CCTV, images may routinely be captured.

DATA SHARING

We will only share your information with a third party where there is a legal obligation to do so.

RIGHTS OF ACCESS, CORRECTION, ERASURE AND RESTRICTION

You have legal rights in connection with personal information. Under certain circumstances, by law you have the right to:

• Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.
• Object to processing of your personal information by us or on our behalf in certain situations.
• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

DATA RETENTION

We keep personal data in accordance with our clients’ and Sodexo’s retention procedures. These retention periods depend on the nature of the information (e.g. we apply different retention periods to different type of information such as CCTV and your visitor record), and may be subject to change.

If you have any questions or concerns about how long we retain your personal data, please contact the Data Protection Officer using the details below.

FURTHER ADVICE / GUIDANCE

To exercise your rights, you can contact us by writing to us at the following address: [email protected] or email the Global Data Protection Office at the following email address: [email protected] stating your surname, first name and the reason for your request. We will most likely ask you for additional information in order to identify you and to enable us to deal with your request

You also have the right to contact the Information Commissioner’s Office and file a complaint. ( https://ico.org.uk/concerns/ )

HMP & YOI Bronzefield Woodthorpe Road Ashford Middlesex TW15 3JZ

Tel : 01784 425690 Fax : 01784 425691

Get directions

See our Families and Significant Others Strategy

Ways to stay in touch... .

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• Crime, justice and law
• Prisons and probation

Swaleside Prison

Swaleside is a men’s high security prison on the Isle of Sheppey in Kent. It is part of the Sheppey Cluster, along with Elmley and Standford Hill.

Help us to improve this page. Give us your feedback in this 2-minutes survey.

Book and plan your visit to Swaleside

HMP Swaleside offers visits for family and friends. Visiting times and availability may change at short notice. You should contact the prison direct for any queries .

To visit someone in Swaleside you must:

• Be on the prisoners approved visitor list
• Book your visit in advance (before 1pm the day before the date of the visit)
• Have the required ID with you when you go
• Have at least one over 18 attending the visit

You can book two social visits per calendar month, four weeks before the date of the visits. However, if you wish to have any further visits within the same calendar month, you will need to request last minute availability up to five days before the additional visit dates.

Contact Swaleside if you have any questions about visiting.

How to book family and friends visits

You can book a visit via the booking telephone line or booking email address.

Telephone Booking Line: 0300 060 6604

Booking line open Monday to Friday, 9am to 5pm. Find out about call charges

Email Bookings: [email protected]

This email address is monitored Monday to Friday, 9am to 5pm. Please allow up to 48 hours for a response.

Visiting times

• Tuesday: 2:15 to 3:45pm
• Wednesday: 2:15 to 3:45pm
• Thursday: 2:15 to 3:45pm
• Sunday: 2:15 to 3:45pm

Social visits are scheduled on a rota basis, dependant on the wing of the prisoner.

Please note, due to the regime, visiting times may differ. However, you will receive a minimum of one full hour.

How to book legal and professional visits

Swaleside can now facilitate video legal and professional visits during the current scheduled visit times.

You can book a legal visit by email only.

Legal Visit Booking Email: [email protected]

Visiting times:

• Tuesday to Thursday: 2:30pm to 4pm

Hour booking slots are available.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit , including:

• Travel to Swaleside
• Somewhere to stay overnight

Entering Swaleside

All visitors aged 16 and over must provide valid photographic ID. Read the list of acceptable forms of ID when visiting a prison .

All visitors under 16 are encouraged to provide valid photographic ID. However, a Birth Certificate will be accepted.

All visitors will need to be given a rub-down search, including children. You will also be searched by security dogs.

Visitors must adhere to the prison dress code, which can be requested upon booking your visit.

You will be unable to take any personal items into the visit with you. There are lockers available within the Visit Centre which can be used to store your items during your visit.

Visiting facilities

There is a family-friendly visitor’s centre run by the Prison Advice and Care Trust (PACT) .

You will need to book in at the visitors centre before your visit commences. The visitors centre opening hours are:

• Tuesday: 8:30am to 4:30pm
• Wednesday: 8:30am to 4:30pm
• Thursday: 8:30am to 4:30pm
• Sunday: 12pm to 16:30

There are also refreshments available during your visit at the Aero Café within the hall, this operates a cashless system. You will need to ensure that you have your bank card available.

For further information, please contact the Pact team within the visitors centre:

Telephone: 01795 804123 Find out about call charges

Secure video calls

To have a secure video call with someone in this prison you need to:

• Download the Prison Video app
• Create an account
• Register all visitors
• Add the prisoner to your contact list
• Book a video visit via the app

Read more about how it works

Video visits are held every Saturday and Sunday at 9am, 10am, 11am, 2pm, 3pm and 4pm. Each slot is 30 minutes and are scheduled on a wing rotation.

Family Days

HMP Swaleside run 6 Family Days per year. Details on how these visits run can be found here Families and significant others strategy .

Getting to Swaleside

Find Swaleside on a map

The closest railway station is Sheerness. From there you can get a taxi.

To plan your journey by public transport use:

• National Rail Enquiries

There is a free visitors car park for those that drive here.

Keep in touch with someone at Swaleside

There are several ways you can keep in touch with a prisoner during their time at Swaleside.

Phone calls

Prisoners have phones in their cells but will always have to call you. They must buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call. This can take longer depending on individual cases.

You can also exchange voicemails using the Prison Voicemail service .

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

You can send emails to someone in Swaleside using the Email a Prisoner service .

You can write at any time.

Include the Prisoners name and prisoner number on the envelope. You must also write your own name and address on the back of the envelope.

If you do not know their prisoner number, contact Swaleside .

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to  apply for an exemption - for example if you:

• are unable to use a computer, a smart phone or the internet
• do not have a debit card

This will allow you to send money by post.

Gifts and parcels

Prisoners can apply for permission to receive an annual Birthday clothing parcel which can be posted in from friends and family.

You can also send prisoners money as well which they can use to buy items through a catalogue system.

There are limits to the number of items a prisoner can receive. Please discuss these when you speak with him.

All parcels will be opened and checked by officers.

Life at Swaleside

Swaleside is committed to providing a safe and educational environment where prisoners convicted of serious offences can make positive use of long sentences.

Security and safeguarding

Every prisoner at Swaleside has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website .

Arrival and first night

When a prisoner first arrives at Swaleside, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Each prisoner that arrives at Swaleside gets an induction that lasts about a week. They will meet professionals who will help them with:

• health and wellbeing, including mental and sexual health
• any substance misuse issues, including drugs and alcohol
• personal development in custody and on release, including skills, education and training
• other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 1,100 prisoners live at Swaleside across 8 wings. All prisoners get their own cells, access to in-cell phones and in-cell laptops.

Education and work

Prisoners have access to a broad programme of learning opportunities provided by Amersham and Wickham College. These range from basic skills, such as English and maths, to distance learning with the Open University. Swaleside is part of the Prisons ICT Academy (PICTA) which helps prepare prisoners for work in information and communications technology (ICT) roles.

Work is available throughout the prison in areas such as industrial cleaning and engineering. Prisoners are also employed by several industrial workshops through contracts with outside businesses.

Swaleside also runs a number of accredited  offending behaviour programmes and non-accredited courses for personal and social development.

Support for family and friends

Find out about advice and helplines for family and friends .

To contact our head of family provision at HMP Swaleside please email: [email protected]

Support at Swaleside

PACT family services team provides a range of information, guidance and support to families and friends of prisoners. Ask in the visitor’s centre for more information.

Concerns, problems and complaints

In an emergency.

Call 01795 804 100 if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.

Problems and complaints

If you have any other problem contact Swaleside .

Inspection reports

HM Prison and Probation Service publishes action plans for Swaleside in response to independent inspections.

Contact Swaleside

Governor: Mark Icke

Email: Business Hub, Swaleside

Telephone: 01795 804 100 Fax: 01795 804 200 Find out about call charges

Follow Swaleside on Twitter/X

HMP Swaleside Brabazon Road Eastchurch Isle of Sheppey Kent ME12 4AX

Secure video calls update.

Updated visiting guidance based on 1 April COVID rule changes

Added link to new safer custody information under Security and safeguarding.

Updated visiting information: Testing for visitors aged 12 and over.

Updated physical contact guidance

New visiting times and booking information added.

visits update

Updated visiting information in line with new local restriction tiers.

Updated professional visits details

Updated visiting information in line with new national restrictions in England.

Updated visiting times and visiting procedure changes in line with coronavirus restrictions.

First published.

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