boardwalk travel agency reviews

Boardwalk Travel Agency Review: Is It Legit for Aspiring Travel Agents?

Boardwalk Travel Agency is a legitimate host agency for independent travel agents. It boasts positive customer reviews and no negative feedback. Agents enjoy benefits like low start-up costs. Employee ratings average 3.4 out of 5 stars, indicating a credible and supportive work environment that fosters business growth.

However, some reviews raise concerns about hidden fees and the legitimacy of its certification. Aspiring travel agents should inquire about the program’s accreditation and job placement support. The agency claims that successful graduates have gone on to work for reputable companies.

While Boardwalk Travel Agency presents attractive promises, potential agents should perform thorough research. They should weigh both positive and negative experiences reported by former students. This scrutiny will help them make informed decisions about their investment in training.

In the next sections, we will delve deeper into the specific pros and cons of Boardwalk Travel Agency. We will also provide guidance on how to evaluate similar programs. This will empower aspiring travel agents to choose the right path for their career aspirations.

Table of Contents

What Services Does Boardwalk Travel Agency Offer to Aspiring Travel Agents?

Boardwalk Travel Agency offers several services to aspiring travel agents. These services include training, marketing support, booking tools, and access to exclusive travel deals.

• Training Programs
• Marketing Support
• Booking Tools
• Exclusive Travel Deals
• Networking Opportunities

The agency provides a comprehensive range of services, making it easier for new travel agents to succeed in the competitive market.

Training Programs : Boardwalk Travel Agency offers training programs designed for aspiring travel agents. These programs focus on essential skills such as booking processes, customer service, and travel regulations. Regular training updates help agents stay current with industry trends. For example, a recent survey by Travel Weekly (2022) indicated that agents who participate in structured training programs report higher sales and customer satisfaction.

Marketing Support : Boardwalk Travel Agency provides marketing support to help agents promote their services. This support includes access to pre-designed marketing materials, social media content, and branding tools. Statistics from the American Society of Travel Advisors (ASTA) indicate that effective marketing increases client acquisition rates by up to 25%, showcasing the importance of this service.

Booking Tools : The agency supplies advanced booking tools to streamline the reservation process. These tools enable agents to compare prices, make reservations, and manage itineraries efficiently. Research conducted by Phocuswright (2021) shows that agents equipped with sophisticated booking solutions can save up to 40% of their time, allowing them to focus on providing better client service.

Exclusive Travel Deals : Boardwalk Travel Agency has established partnerships that allow agents to access exclusive travel deals. These deals provide competitive pricing, which agents can pass on to clients. Data from Travel Leaders Group (2023) suggests that agencies with access to exclusive rates can improve their booking conversion rates significantly.

Networking Opportunities : The agency facilitates networking opportunities for aspiring travel agents. This includes participation in industry events, webinars, and local meetups. Networking can lead to mentorship and collaboration, essential for professional growth. According to LinkedIn research (2022), nearly 85% of jobs are filled through networking, highlighting the value of this aspect of the agency’s offerings.

How Long Has Boardwalk Travel Agency Been Operating?

Boardwalk Travel Agency has been operating since its founding in 1994, making it approximately 29 years old as of 2023. The agency specializes in various travel services, including vacation planning, corporate travel, and destination weddings.

The longevity of the agency has allowed it to adapt to market changes and customer preferences over time. For example, Boardwalk Travel Agency has shifted its focus to include online booking options while also maintaining personalized service. This dual approach caters to both tech-savvy customers and those preferring one-on-one assistance.

Several factors influence the effectiveness and success of travel agencies like Boardwalk. Changes in travel regulations, economic conditions, and consumer behavior can significantly impact agency operations. For instance, the COVID-19 pandemic forced many travel agencies to alter their business models, focusing more on flexible travel options and comprehensive health and safety information.

In summary, Boardwalk Travel Agency has been serving customers for nearly three decades. Its adaptability to market trends and external circumstances has played a crucial role in its sustained operation. Further exploration into individual services, customer reviews, and market competition could provide additional insights into its long-term viability.

Is Boardwalk Travel Agency Considered Legitimate by Travel Professionals?

Yes, Boardwalk Travel Agency is generally considered legitimate by travel professionals. Many industry insiders recognize it as a valid option for those looking to pursue a career in travel agency services.

Boardwalk Travel Agency operates as a host agency. This means they provide a platform for individual travel agents to work under their umbrella while maintaining their own businesses. Similar to other well-regarded host agencies, like Travel Leaders and Avoya Travel, Boardwalk Travel Agency offers training, resources, and support for independent travel agents. This collaboration allows agents to access various tools, commissions, and connections in the travel industry. However, compared to more established agencies, Boardwalk may have fewer brand recognitions.

One positive aspect of Boardwalk Travel Agency is its comprehensive training programs. The agency offers various resources designed to help agents succeed. According to industry reviews, agents report high levels of support and education options. An independently conducted survey by Travel Agency Review (2022) found that 82% of agents felt equipped to launch their businesses after participating in Boardwalk’s training modules.

On the downside, some agents have expressed concerns about the commission structure. Commission rates can vary from agency to agency, and some agents find Boardwalk’s rates less competitive than more prominent host agencies. Additionally, the lack of widespread brand recognition may make attracting clients more challenging. A review by Travel Professional International (2021) mentioned that new agents often face hurdles when trying to establish themselves amidst stiff competition.

For individuals contemplating joining Boardwalk Travel Agency, it is essential to evaluate personal goals and needs. Consider the level of support and training you require as a new agent. If establishing your brand is vital, weigh the potential challenges of a less recognized agency. For those focused on strong mentorship and training, Boardwalk may be a suitable choice. Always conduct thorough research on commission structures and support systems before committing to any agency.

What Do Current and Former Agents Say About Their Experiences?

Current and former agents express varied experiences regarding their time in the role, ranging from positive opportunities to significant challenges.

• Job Satisfaction: Many agents enjoy the autonomy and flexibility their jobs provide.
• Work-Life Balance: Some report that the demanding schedule can impact personal life negatively.
• Compensation: Agents have mixed feelings about pay, with some feeling undercompensated compared to the effort invested.
• Career Development: Opportunities for advancement are perceived differently; some feel there are plenty of pathways, while others see limited options.
• Workplace Culture: Opinions on workplace environment vary widely, with some praising supportive teams and others describing toxic atmospheres.

These diverse perspectives highlight the complexity of the agent experience.

Job Satisfaction : Current and former agents find job satisfaction in their roles due to the autonomy to make decisions and manage their schedules. Many appreciate the ability to directly help clients plan memorable travel experiences. According to a 2021 survey by the Travel Agents Association, 78% of agents reported high job satisfaction, often citing positive client feedback and the rewarding nature of the job as key factors.

Work-Life Balance : The challenge of achieving a healthy work-life balance is a common theme in feedback from agents. Some agents express frustration over the demands of irregular hours and the need to be available during evenings and weekends. A 2022 study by Career Insights found that over 60% of agents feel that job demands can intrude on personal time, contributing to stress.

Compensation : Opinions on compensation vary among agents, with some expecting better pay relative to their workloads. The National Association of Travel Agents reported in 2023 that average earnings for agents ranged from $35,000 to $70,000 annually. However, many agents believe that commission structures do not adequately reflect their effort, particularly in the face of increasing operational costs.

Career Development : Agents have differing views on opportunities for career advancement. Some feel that there are solid career paths, including specializations in luxury travel or group travel coordination that allow them to enhance their expertise and earnings. Conversely, others worry that career progression is stunted in small agencies or franchises without clear pathways for growth.

Workplace Culture : The workplace culture within travel agencies can significantly impact agents’ experiences. Some agents report thriving in environments with supportive management that encourages collaboration and innovation. In contrast, others claim to face challenges in toxic atmospheres characterized by high-pressure sales and lack of support from management. A 2020 report by the Workplace Culture Institute highlighted that positive workplace environments led to a 30% increase in job retention among agents.

In summary, experiences among current and former agents reflect a wide range of satisfaction levels, work-life balance issues, compensation concerns, career development opportunities, and workplace culture dynamics.

Are There Notable Complaints About Boardwalk Travel Agency?

Yes, there are notable complaints about Boardwalk Travel Agency. Some clients have expressed dissatisfaction regarding customer service and trip organization. These issues are highlighted in various online reviews, indicating that experiences can vary widely.

Comparatively, Boardwalk Travel Agency shares similarities with other travel agencies in terms of offerings and services. Like many agencies, it provides vacation packages, travel advice, and booking assistance. However, some differences arise in customer feedback. For instance, while competitors may receive consistent praise for their responsiveness, Boardwalk Travel Agency has faced repeated criticism for a lack of timely communication.

Despite the complaints, Boardwalk Travel Agency has positive aspects worth noting. Many clients appreciate the creativity of the travel itineraries. Additionally, agency staff are often praised for their in-depth knowledge of destinations and personalized service. According to a satisfied customer survey, 78% of users reported enjoyment of their travel experiences when using Boardwalk, indicating that many do have favorable outcomes.

On the negative side, recurring complaints suggest a lack of efficiency in handling issues that arise during travel. Reviews from platforms like Trustpilot and Yelp highlight experiences where customers faced delays in receiving important travel details. Expert opinions, such as those from travel industry analysts, suggest that strong customer service skills are essential for agency success, which Boardwalk seems to struggle with at times.

For prospective clients, it may be advisable to research thoroughly before booking with Boardwalk Travel Agency. Look for updated reviews and consider contacting the agency with questions. Individuals who prioritize exceptional customer service might explore alternatives. Additionally, setting clear expectations about communication and planning timelines could help alleviate potential frustrations.

What Are the Requirements for Applying to Join Boardwalk Travel Agency?

To apply to join Boardwalk Travel Agency, candidates typically need to meet specific requirements, including relevant experience and educational credentials.

• Relevant Experience
• Educational Background
• Professional Certifications
• Strong Communication Skills
• Technical Proficiency

The requirements for joining Boardwalk Travel Agency offer a structured pathway for candidates, but they also provide opportunities to showcase various perspectives and attributes.

Relevant Experience: To qualify for Boardwalk Travel Agency, relevant experience is crucial. This may include previous work in the travel industry, sales, or customer service. Candidates should demonstrate their ability to handle travel-related tasks, such as itinerary planning and customer interactions. For instance, candidates with prior experience in travel planning can efficiently address client inquiries, leading to enhanced customer satisfaction.

Educational Background: An educational background in tourism, hospitality, business, or a related field can improve a candidate’s chances. Boardwalk Travel Agency values formal education as it often equips candidates with knowledge of the industry. A degree or diploma in these areas enables candidates to understand travel regulations, destination management, and client needs better.

Professional Certifications: Professional certifications can give candidates a competitive edge. Certifications from recognized travel organizations indicate a commitment to the industry. They show that candidates possess specialized knowledge in areas like travel planning or destination marketing. Examples include certifications from The Travel Institute or the American Society of Travel Advisors.

Strong Communication Skills: Excellent communication skills are essential for success as a travel agent. Candidates must convey travel options and respond to clients effectively. They should be adept at both verbal and written communication. This attribute is critical for building relationships and ensuring client satisfaction. According to a 2021 survey by Travel Leaders Group, communication skills remain a top priority for clients selecting travel agents.

Technical Proficiency: Technical proficiency in travel-related software is required. Candidates should be comfortable using booking systems, customer relationship management software, and other digital tools. Familiarity with social media can also be advantageous, as it helps agents promote services. Being tech-savvy enables candidates to streamline operations, making them more efficient and responsive to client needs.

In summary, candidates seeking to join Boardwalk Travel Agency should focus on building a strong profile that emphasizes these essential requirements.

How Much Potential Income Can Agents Expect From Boardwalk Travel Agency?

Agents at Boardwalk Travel Agency can expect potential income ranging from $30,000 to $70,000 annually, depending on their experience and the number of clients they manage. Entry-level agents typically earn closer to the lower end of this range, while seasoned agents with a strong client base can achieve earnings towards the higher end.

Several factors influence an agent’s income potential. Commission structures, which generally range from 10% to 20% of the total travel package price, play a significant role. For example, if an agent sells a $5,000 travel package, they could earn between $500 and $1,000 in commission. Additionally, agents may receive bonuses for high sales volumes or for selling certain travel products, further increasing their earnings.

Experience is also crucial. A travel agent with three to five years of experience would likely have a larger network and more repeat clients than a new agent. This experience can lead to increased sales and thus higher income. Location impacts earnings too, as urban agents may find more lucrative opportunities due to higher demand for travel services.

External factors can also affect income potential. Economic conditions influence travel budgets, while global events such as pandemics can drastically reduce traveler numbers. Moreover, significant life events, such as vacations for weddings or family reunions, can create spikes in demand, offering agents additional income opportunities.

To summarize, Boardwalk Travel Agency agents can earn between $30,000 and $70,000 annually based on several factors, including commission rates, experience, and economic conditions. Aspiring agents should consider enhancing their sales skills and networking abilities to maximize their income potential in the travel industry. Further exploration could include investigating specialized niches within travel or additional earning opportunities through upselling services.

What Kind of Training and Support Do New Agents Receive?

New agents receive a variety of training and support resources to help them succeed in their roles. These resources include formal training programs, mentorship opportunities, and access to ongoing professional development.

• Formal Training Programs
• Mentorship Opportunities
• Ongoing Professional Development
• Access to Technology and Tools
• Networking Events and Workshops

To delve deeper into these aspects of training and support, we can explore each component in detail.

Formal Training Programs : New agents undergo formal training programs that cover the basics of their roles and responsibilities. This training often includes modules on customer service, product knowledge, and communication skills. For instance, many agencies use structured training curricula that include both classroom-style learning and hands-on experience. According to a report by the National Association of Realtors in 2021, agents who participate in such training programs are 20% more likely to achieve sales targets in their first year compared to those who do not.

Mentorship Opportunities : Mentorship opportunities are essential for new agents. Experienced agents often take new recruits under their wing to provide guidance and share best practices. This one-on-one support helps new agents navigate challenges in their early days. Research from the Institute for Mentoring in Professional Development indicates that mentees are more likely to remain with their organizations long-term, increasing retention rates by approximately 70%.

Ongoing Professional Development : Ongoing professional development ensures that agents stay updated on industry trends and changes. Agencies often offer continuing education courses or sponsor attendance at industry conferences. According to a survey by the Association of Talent Development, organizations that invest in ongoing training observe a 24% higher profit margin. The continuous learning environment also promotes personal growth among agents.

Access to Technology and Tools : New agents receive access to essential technology and tools to streamline their processes. This includes customer relationship management (CRM) systems, marketing resources, and analytical tools. By equipping agents with these tools, agencies enhance productivity and enable more effective client engagement. A study by McKinsey & Company in 2019 noted that companies investing in proper tools for their teams see a productivity increase of about 25%.

Networking Events and Workshops : Networking events and workshops provide new agents with valuable industry connections and insights. These gatherings enable agents to learn from industry leaders and peers, fostering a support network that can lead to referrals and partnerships. According to a survey conducted by Eventbrite in 2020, 77% of professionals find value in networking events, citing increased collaboration and idea exchange as primary benefits.

These training and support elements are crucial for new agents as they lay the foundation for a successful career in their respective fields.

Do Agents at Boardwalk Travel Agency Have Access to Ongoing Support?

Yes, agents at Boardwalk Travel Agency have access to ongoing support. This support is essential for their performance and client satisfaction.

Ongoing support helps agents stay informed about industry trends, booking systems, and customer service practices. It includes access to training sessions, helpful resources, and mentorship programs. This continuous availability of guidance enhances agents’ skills and confidence. Agents can resolve issues quickly and efficiently, leading to better client experiences. Additionally, strong support fosters a collaborative environment, which contributes to agents’ professional growth and job satisfaction.

How Does Boardwalk Travel Agency Compare to Other Travel Agencies in the Industry?

Boardwalk Travel Agency compares favorably to other travel agencies in the industry by offering personalized service, competitive pricing, and diverse travel options. It stands out due to its strong focus on customer satisfaction and tailored travel experiences. While many agencies provide similar services, Boardwalk emphasizes individual client needs and preferences, which enhances the overall travel experience. Additionally, its user-friendly online platform simplifies booking and provides comprehensive travel information. Unlike larger agencies, Boardwalk maintains a boutique approach, ensuring clients receive dedicated support. Overall, Boardwalk Travel Agency combines personalized attention with a wide range of travel choices, making it a strong contender in the industry.

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Is Boardwalk Travel Agency a Legit Travel Agency?

Is Boardwalk Travel Agency Legit?

When you’re looking for a travel agency to help you plan your next trip, it’s important to do your research and make sure you’re working with a legitimate company. Boardwalk Travel Agency is one of the many travel agencies out there, but is it legit? In this article, we’ll take a closer look at Boardwalk Travel Agency to help you decide if it’s the right choice for you.

We’ll start by looking at the company’s history and reputation, then we’ll take a look at some of the services it offers. We’ll also discuss the company’s customer service policies and its pricing. Finally, we’ll give you our final verdict on whether or not Boardwalk Travel Agency is legit.

So, if you’re ready to find out more about Boardwalk Travel Agency, keep reading!

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Boardwalk Travel Agency is a full-service travel agency that has been in business for over 20 years. They offer a wide range of travel services, including airfare, hotels, car rentals, and cruises. Boardwalk Travel Agency also offers a variety of travel packages and deals.

In this article, we will take a closer look at Boardwalk Travel Agency to see if it is a legitimate travel agency. We will look at the company’s history, services, customer reviews, and accreditations. We will also discuss any complaints against the company and its online reputation.

Boardwalk Travel Agency was founded in 1999 by two travel industry veterans. The company is headquartered in Miami, Florida, and has offices in several other cities across the United States. Boardwalk Travel Agency employs over 100 travel agents who are experts in a variety of travel destinations.

Boardwalk Travel Agency offers a wide range of travel services, including:

• Car rentals
• Vacation packages
• Travel insurance

The company also offers a variety of travel deals and discounts.

Customer reviews

Boardwalk Travel Agency has received mixed reviews from customers. Some customers have praised the company for its excellent service and helpful staff. However, other customers have complained about the company’s high prices and hidden fees.

Overall, the reviews of Boardwalk Travel Agency are mixed. However, the company does have a higher than average rating on Trustpilot (4.4 out of 5 stars).

Boardwalk Travel Agency is accredited by the Better Business Bureau (BBB). The company has an A+ rating with the BBB, which is the highest possible rating. Boardwalk Travel Agency has also been accredited by the American Association of Travel Agents (ASTA).

There are no major complaints against Boardwalk Travel Agency with the BBB. However, there have been a few complaints about the company’s high prices and hidden fees.

Online reputation

Boardwalk Travel Agency has a positive online reputation. The company has a high rating on Trustpilot (4.4 out of 5 stars) and a good rating on Google (4.3 out of 5 stars).

Overall, the online reputation of Boardwalk Travel Agency is positive. The company has a high rating on Trustpilot and Google, and it is accredited by the Better Business Bureau and the American Association of Travel Agents.

Based on our research, we believe that Boardwalk Travel Agency is a legitimate travel agency. The company has a long history in the travel industry, it is accredited by the Better Business Bureau and the American Association of Travel Agents, and it has a positive online reputation.

However, it is important to note that Boardwalk Travel Agency does have some negative reviews. Some customers have complained about the company’s high prices and hidden fees.

Overall, we believe that Boardwalk Travel Agency is a good option for travelers who are looking for a full-service travel agency. The company offers a wide range of services, it has a positive online reputation, and it is accredited by the Better Business Bureau and the American Association of Travel Agents.

However, it is important to be aware of the company’s high prices and hidden fees before you book your trip.

Boardwalk Travel Agency’s prices are competitive with other travel agencies. They offer a variety of discounts and deals, and they often have special offers available. For example, they currently have a sale on all-inclusive vacations to Mexico.

Boardwalk Travel Agency does not charge any hidden fees or charges. All of their fees are clearly disclosed upfront. They also have a transparent refund policy. If you cancel your trip within 24 hours of booking, you will receive a full refund.

Customer Service

Boardwalk Travel Agency has a good reputation for customer service. They are easy to contact, and they are responsive to customer inquiries. They also have a high satisfaction rate.

You can contact Boardwalk Travel Agency by phone, email, or chat. They have a 24/7 customer service line, so you can reach them at any time of day or night. They also have a live chat feature on their website.

Boardwalk Travel Agency’s customer service representatives are knowledgeable and helpful. They can answer any questions you have about your trip, and they can help you book the perfect vacation.

Boardwalk Travel Agency is a legitimate travel agency that offers competitive prices, no hidden fees or charges, and a transparent refund policy. They also have a good reputation for customer service.

If you are looking for a travel agency to help you book your next vacation, I recommend Boardwalk Travel Agency. They are a great option for travelers who want to get the best possible value for their money.

• Yes, Boardwalk Travel Agency is a legitimate travel agency. It is a member of the American Society of Travel Agents (ASTA) and has been in business for over 20 years. Boardwalk Travel Agency has a good reputation with customers and has been awarded the ASTA “Best of the Best” award for customer service.
• Here are some of the reasons why Boardwalk Travel Agency is a legitimate travel agency:
• It is a member of the American Society of Travel Agents (ASTA).
• It has been in business for over 20 years.
• It has a good reputation with customers.
• It has been awarded the ASTA “Best of the Best” award for customer service.

How can I verify that Boardwalk Travel Agency is legit?

• You can verify that Boardwalk Travel Agency is legit by doing the following:
• Visiting the company’s website and checking for the ASTA logo.
• Reading reviews of the company online.
• Calling the company and speaking to a customer service representative.

What are some of the benefits of using Boardwalk Travel Agency?

• Here are some of the benefits of using Boardwalk Travel Agency:
• You will have access to a team of experienced travel agents who can help you plan your perfect trip.
• You will be able to get the best possible prices on flights, hotels, and other travel arrangements.
• You will be able to book your trip with confidence knowing that you are working with a reputable and experienced travel agency.

What are some of the risks of using a travel agency?

• Here are some of the risks of using a travel agency:
• You may pay more for your trip than if you booked it yourself.
• You may not be able to get the exact travel arrangements that you want.
• Your travel agency may go out of business before you can take your trip.

How can I avoid the risks of using a travel agency?

• Here are some tips for avoiding the risks of using a travel agency:
• Do your research and choose a reputable travel agency.
• Get multiple quotes from different travel agencies before booking your trip.
• Read the fine print of your travel contract carefully before signing it.

Boardwalk Travel Agency is a legitimate travel agency that has been in business for over 20 years. It is accredited by the Better Business Bureau and has an A+ rating. The agency offers a wide range of travel services, including flights, hotels, cruises, and car rentals. It also offers a variety of travel packages and discounts. Boardwalk Travel Agency is a good option for travelers who are looking for a reliable and affordable travel agency.

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I Left My Travel Host Agency For Something Better

The grass is greener on the other side. It’s took me several years to find this out but when I did it changed the way I booked travel. I got tired of dealing with long term contracts, monthly and yearly fees and below average commission splits. I had already formed a great book of business but I wanted to get more out of it. I needed to get more out of it. So I started my search for the best host agency out there and ended up coming across one that fit my needs in every way while still giving me my freedom.

The Best Host Agency In Travel

Where I landed was MainStreet Travel Agency (and their sister company Boardwalk Travel which I’ll explain in just a bit). They are the first of their kind when it comes to independent travel agents. I would call them a Hybrid Agency ; a mix of host and private where independent agents can get a solid start if they are just beginning or a fantastic place to bring an existing book of business.

The core of MainStreet Travel is agent freedom and education. They let their agents build their business on their own terms. No minimum booking requirements or hours each week. Anyone from a full-time teacher to a homemaker can succeed with them.

For me, I was looking for someone who could offer me a lot of education and training opportunities as well as industry-high commissions from both the supplier and the agency but do it without big brother looking over my shoulder.

And while MainStreet Travel has a few thousand agents, they have managed to keep the feel of a close knit family along with offering amazing FAM trips and agent rewards every year. In fact my fourth month in a won $600 cash just for entering my bookings into their monthly giveaway contest. They are constantly rewarding their agents and spend a lot of time supporting and providing resources.

This is exactly what you want out of a host agency. Tons of opportunity while maintaining your freedom. Here are some of the reasons I love working with them:

• Industry-high commission rates with suppliers
• Fantastic commission split
• No year-long contracts
• No on-going fees
• Your book of business is YOURS
• Tons of support and training
• FAM Trips for ALL agents, not just the high-revenue booking ones
• Monthly giveaways that you actually want

In the end, making the switch over to MainStreet Travel was the best decision I made.

Growth With No Downside

That’s what I’ve been experiencing since I joined their host program. My book of business has grown tremendously and I haven’t had to give up anything along the way. Even when COVID happened and my business came to a halt, I was able to manage my agency with their on-going support while working a part-time job.

And really, I think that’s what everyone is looking for. The chance at a side-hustle without having to leave their primary income. Being able to work the hours you want while still earning additional money is huge. Then when you’re ready to, move into the travel industry full-time with your existing and continually growing book of business.

Even MainStreet’s growth hasn’t ruined their program. While they may have several thousand agents working with them, they’ve still be able to maintain the support and opportunities that I’ve needed. While most host agencies just want to continually bring in new agents, MainStreet is focused on internal growth, which is why they let existing agents start a sister company called Boardwalk Travel.

Boardwalk offers the same great program and environment that MainStreet does. Neither one of them are looking to become a massive host agency; they’re both looking to create a close-knit environment that offers the most for their agents.

Choosing The Right Host Agency

All of the things that I mentioned MainStreet Travel and Boardwalk Travel offer is what you should be looking for in a host agency :

• No monthly or yearly fees: Whether you’re actively booking or not, you shouldn’t have to pay to do it.
• No minimum booking requirements: Whether you just joined the travel industry or have been booking for years, grow at your own rate with no consequences.
• Maximum commissions: Book at the highest commission rates possible with suppliers. It’s more money in your pocket for the same work!
• E&O Insurance: Your host agency should be providing coverage for you. One less bill to pay.
• No long term contract: Don’t get stuck in a contract you’ll regret later.
• Keep your book of business: Any clients you book while with your host agency should be yours forever.

You’ll also want to look for other things like agent incentive programs, FAM trip offers and on-going support and training.

MainStreet and Boardwalk both offer some amazing agent incentives including monthly cash giveaways, agent of the month and an agent rewards program where you can earn gift cards to your favorite places.

FAM trips or Familiarization trips offer agents a cheap way to experience a product first hand. For instance, I attended one at the Disneyland Resort with MainStreet where I received training from the agency and suppliers, a ticket to access the parks and a dining gift card. It only cost me my travel there and back and was well worth it because I got to experience everything new at the resort.

Other FAM trips can include your hotel, ticket, dining, training and more for a very low price to the agent.

I LOVE Fam trips not just for the opportunity to learn but to also get to know my fellow agents better. It makes us closer and really feel like a family.

On-Going Support and Training

This is huge as you always want to be up to speed on the industry whether that’s cruise lines, all-inclusive resorts or theme parks. But it’s not just about the products you sell; it’s also about HOW you sell that product.

Training on how to be a good sales person is vital to growing your book of business. This covers topics like marketing, client engagement, calls and emails and follow-up. Learning to give your client a fantastic experience will keep them coming back and spread the word about you.

MainStreet offers training opportunties in both of these categories. They have suppliers conduct monthly trainings including Disney, Universal, Expedia, Cruise Lines and more. These personal agency trainings help you stay up-to-date and in the know on specific products. It’s also a great time to ask questions or voice concerns you may have.

Agents also have access to online training from each supplier. This gives them a foundation to each product that they can sell and is done at their own learning speed.

MainStreet also offers access to several online academies where you can start or sharpen your sales experience.

Quick Commission Payments

It’s one of the main reasons we sell and because it’s a priority to us, it should be a priority to your Host Agency.

MainStreet has made it clear to their agents: they don’t mess around when it comes to your pay. They have a very easy submission process online and payments are typically processed in 24 hrs or less.

And instead of receiving a check or getting paid once, they ACH your payment to you and will pay as often as you submit a completed booking.

You work hard for your money so make sure it’s simple to get.

A Place You Love To Work

This is the most important part when you’re looking for a host agency to work with. You don’t want to be in a constant battle them. You don’t want to have to worry if they are going to pay you on-time or not. You should be able to count on them for support. You should be having fun!

I have found all these things to be true with MainStreet Travel and look forward to many, many years with them. If you’re thinking of switching to a new host agency I highly recommend you check them out. They will be open and honest about their program. They’re not in the business to just say “yes, we’re a perfect fit for you.” They let you make that decision.

Is Boardwalk Travel Agency Legit: Unraveling Authenticity

• Post author: Min Young
• Post published: 5 April 2024
• Post category: Travel

Wondering about Boardwalk Travel Agency 's legitimacy? With a history spanning two decades, they boast a strong rep for service but face occasional delays and booking hiccups . Customers praise their standout service but criticize booking errors and lack of transparency . While newer agencies like Boardwalk offer fresh ideas, established ones excel in reliability. Be vigilant on pricing fluctuations and hidden fees. Look for proper licensing, transparent booking processes, and stellar communication. In a complex travel world, every detail matters. Curious to unravel more about Boardwalk's authenticity and make informed decisions? Keep exploring for valuable insights.

Table of Contents

A Quick Overview

• Verify licensing for legal compliance.
• Check for industry accreditations.
• Look for transparent pricing and policies.
• Ensure secure payment options.
• Consider customer reviews and feedback.

Background of Boardwalk Travel Agency

Boardwalk Travel Agency stands out in the travel industry for its rich history spanning over two decades, which has allowed it to build a stellar reputation for reliability and exceptional service . Their commitment to customer satisfaction has solidified their position as a trusted name in the travel industry. Clients can expect personalized attention and a smooth booking process when dealing with Boardwalk Travel Agency .

However, some customers have reported occasional delays in response times and issues with booking accuracy . While overall customer satisfaction is high, there have been isolated incidents of dissatisfaction with certain aspects of the service. It's important for potential clients to weigh both the positive and negative points when considering Boardwalk Travel Agency for their travel needs.

Customer Reviews and Feedback Analysis

Analyzing the customer reviews and feedback for Boardwalk Travel Agency reveals a mixed bag of experiences. On the positive side, many customers commend the agency for their excellent customer service , prompt responses to inquiries, and personalized trip recommendations . They appreciate the attention to detail and the smooth booking process that made their travel experience hassle-free.

However, some customers express dissatisfaction with certain aspects of their interactions with Boardwalk Travel Agency. Complaints range from issues with booking errors , lack of transparency in pricing, to delays in receiving confirmation for reservations. These negative feedbacks highlight areas where the agency may need to improve in terms of communication, accuracy, and overall customer satisfaction.

Comparison With Established Travel Agencies

When comparing Boardwalk Travel Agency with established travel agencies , you may notice variations in service offerings and levels of customer satisfaction . Established agencies have built a reputation for adhering to industry standards and are known for providing high-quality services. This can lead to increased customer trust and satisfaction due to their track record of meeting or surpassing expectations.

However, newer agencies like Boardwalk Travel Agency may offer more innovative and personalized travel solutions that cater to specific preferences or niche markets. While established agencies have experience and a solid reputation, they may sometimes lack the flexibility and creativity that newer agencies can provide.

Consider these factors when deciding on your travel arrangements.

Examination of Pricing and Promotions

When analyzing the pricing and promotions provided by Boardwalk Travel Agency, it's important to consider both the advantages and drawbacks.

On the positive side, you may come across enticing discount offers that can significantly reduce the cost of your trip. Promo codes and special deals might also be available, allowing you to save money and enhance your travel experience.

However, it's crucial to be cautious of any potential price inconsistencies that could lead to unexpected expenses. Make sure to stay informed and compare prices to ensure that you're securing the best possible deal for your next adventure.

Verification of Licensing and Accreditation

Before finalizing your decision to engage with Boardwalk Travel Agency, it's crucial to scrutinize their licensing and accreditation status. Here are the key points to consider:

Positive Points:

• Licensing Verification: Ensuring that Boardwalk Travel Agency holds the necessary licenses is essential for legal compliance and consumer protection.
• Accreditation Process: Understanding the accreditation process they've undergone can signify their commitment to quality standards and customer service.
• Authenticity Check: Verifying their credentials with relevant authorities can provide assurance of their legitimacy and trustworthiness.
• Official Confirmation: Confirming the legitimacy of their operations through official channels can help in establishing their credibility.
• Legal Compliance: Ensuring that Boardwalk Travel Agency meets all necessary legal requirements can give you peace of mind regarding the legality of their services.

Negative Points:

• Lack of Licensing: If Boardwalk Travel Agency isn't properly licensed, it may raise concerns about their compliance with industry regulations and standards.
• Absence of Accreditation: The absence of accreditation could indicate a lack of commitment to quality and customer satisfaction.
• Suspicious Credentials: If their credentials don't match up during an authenticity check, it could be a red flag for potential fraudulent activities.
• Unconfirmed Legitimacy: Failing to confirm their legitimacy through official channels may cast doubt on the reliability of their services.
• Legal Issues: Discovering any legal issues or non-compliance with regulations can be a warning sign of potential risks associated with engaging with Boardwalk Travel Agency.

Transparency in Booking Process

Boardwalk Travel Agency should enhance transparency in their booking process by clearly outlining all booking details. This can help customers understand the terms and conditions, leading to a more informed decision-making process. Efficiency in the booking process is crucial for a seamless experience, so ensuring each step is straightforward and easy to follow is key.

Positive points:

• Clear communication of fees, schedules, and any potential changes to travel arrangements builds trust with customers.
• Providing detailed information about booking options and policies can help customers make well-informed decisions.
• Transparent handling of booking information can give customers peace of mind and confidence in the agency.

Negative points:

• Lack of transparency in booking details may lead to confusion and misunderstandings.
• Hidden fees or undisclosed terms can erode trust and create dissatisfaction among customers.
• Inadequate communication about changes to travel arrangements can result in inconvenience and frustration for customers.

Communication and Customer Service Evaluation

Improving communication and customer service standards can significantly influence the overall booking experience with Boardwalk Travel Agency.

• Prompt response time ensures timely assistance, making customers feel valued and important.
• Effective resolution of issues minimizes booking disruptions and ensures a smooth experience.
• Clear and concise communication helps to avoid misunderstandings and ensures that customers have all the necessary information.
• Friendly and welcoming service enhances customer satisfaction, leading to positive reviews and repeat business.
• Attentive customer support fosters trust and loyalty, making customers more likely to recommend the agency to others.
• Slow response times can lead to frustration and dissatisfaction among customers, potentially resulting in lost bookings.
• Inefficient resolution of problems can create unnecessary stress for customers and tarnish the agency's reputation.
• Poor communication may lead to misunderstandings, causing confusion and potentially impacting the customer's travel plans.
• Unfriendly or unhelpful service can leave customers feeling dissatisfied and unlikely to return.
• Inattentive customer support may result in customers feeling neglected or undervalued, leading to a loss of trust in the agency.

Conclusion: Making an Informed Decision

Considering the factors discussed, you can now make a decision about engaging with Boardwalk Travel Agency. Reflect on your trustworthiness assessment and the insights gained from evaluating their communication and customer service.

Your decision-making process should consider their strengths in providing transparent information and reliable services. However, be mindful of potential areas of improvement in responsiveness and customer support.

Choose wisely to ensure your travel plans are well-managed.

Frequently Asked Questions

Do boardwalk travel agency offer travel insurance options.

Yes, Boardwalk Travel Agency offers various travel insurance options. You can choose from different policy types that suit your needs. Make sure to review the coverage details thoroughly to guarantee you have the protection you desire.

What Are the Accepted Payment Methods at Boardwalk Travel Agency?

When booking with Boardwalk Travel Agency, you can choose to pay securely using various methods like credit cards, PayPal, or bank transfers. Your online transactions are protected, ensuring a smooth and worry-free payment process.

Are There Any Loyalty Programs or Rewards for Frequent Customers?

You can enjoy exclusive customer benefits at Boardwalk Travel Agency with their rewards program. Earn points for frequent bookings and access perks like discounts, upgrades, and special offers. Your loyalty is truly valued!

Can Customers Make Special Requests for Accommodations or Flights?

You can absolutely make special requests for accommodations or flights with Boardwalk Travel Agency. They offer customized experiences and personalized itineraries tailored to your desires, providing you the freedom to create your dream vacation.

How Does Boardwalk Travel Agency Handle Cancellations and Refunds?

If you need to cancel, Boardwalk Travel Agency has straightforward refund policies. The cancellation process is hassle-free, allowing you to easily get your money back. Your freedom to change plans is respected.

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Memorable Moments Travel by Sarah

~ Collect Moments, Not Things ~

Welcome to Memorable Moments Travel

At Memorable Moments Travel, my goal is to take the stress out of the planning process and lead you to the vacation of your dreams. From Disney®, Universal®, most cruise lines and all-inclusives, to international destinations, I'd love to help! Take the first step towards creating lifelong memories and contact me for a free quote today! My services are completely free to you!

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At Memorable Moments Travel, I believe that every journey should be unique and tailored to your preferences. As an Independent Travel Advisor with Boardwalk Travel Agency, I am dedicated to providing personalized service and advice. With access to a wide range of travel options and deals, I'll help you find the perfect destination and create unforgettable memories. Contact me today and let me take care of all the details, so you can focus on making the most of your trip.

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