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Bacc Travel & Remittence

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20 Ferry St

Newark, NJ 07105

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Overall rating

I had an horrible experience with this agency! They're awful! Don't trust them. Susan Clayre was the one that helped me. Or should I say, didn't help me. I regret SO MUCH buying my ticket with her!!! Aaaaaaargggh!! SUCH A LIAR!!! THEY MADE A HUGE MISTAKE ON MY TICKET AND I ALMOST COULDN'T FLY LAST MINUTE. They made me pay the difference for fixing the mistake and told me I was gonna get a refund, and I never did. I've been emailing and calling Susan Clayre ever since and she never gave me my money back! DO NOT TRUST THIS PEOPLE!!! YOU WILL REGRET!!!!

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BACC Travel in Newark, NJ

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15 photos BACC Travel

Prices bacc travel, reviews about bacc travel.

• Marcos d. June 28, 2021, 10:31 pm They're a really bad! 0 0 Reply
• Claudia P. January 27, 2021, 12:22 am The worse customer service. The attendants are rude over the phone. The online booking department is the worst. Roberta Palls is rude and does not answer the emails regarding refunds. I have been trying to get my refund dor over 8 months. BE AWARE BEFORE YOU BUY! 0 0 Reply
• Aurea B. April 16, 2020, 2:59 pm I am just stopping by to say thank you to Jenny for all her help with my daughter's ticket back home from Brazil. She has finally arrived and everything went well. Also, Jenny's last minute wishes when I was most worried amid COVID-19 situation meant a lot to me. Thank you again! 0 0 Reply
• Sergio S. March 17, 2020, 3:54 pm Great prices but a little bureaucratic. 0 0 Reply
• moishe k. January 15, 2020, 3:31 am They have the cheapest price for flights to brazil 0 0 Reply
• Paulo D. January 14, 2020, 6:57 am Nice. Great job. Great stuff 0 0 Reply
• Ana k. January 13, 2020, 7:17 pm The prices are not better than any other places 0 0 Reply
• Glicerio N. January 13, 2020, 12:54 am Good service and price 0 0 Reply
• Irani c. January 8, 2020, 7:47 pm Very good food. 0 0 Reply
• Ingrid D. January 5, 2020, 3:46 am Love the seafood!!!! 0 0 Reply
• ANA T. January 3, 2020, 6:20 pm My agent was Lisa and she was very fast and effective answering my phone calls as well as responding my emails back and forth. Price was unbeatable! I was able to purchase and have my tickets in just a few hours. I see a lot of people complaining about the attendant, but I hardly had to talk to anyone but Lisa. My whole transaction was through phone calls and emails. Highly recommend it. I will post another review once I get back from Brazil in the summer to let you know how the check ins went . … – show 0 0 Reply
• Luciano D. December 23, 2019, 10:51 pm Always a great experience whenever I need to buy airline tickets. Professional and friendly. Excellent customer service. Thank you! 0 0 Reply
• Marcelo P. September 25, 2019, 10:40 am Best place for travel to Brazil! 0 0 Reply
• Nicole i. September 11, 2019, 6:13 pm I've bought some flight tickets with them last year and had a great experience, everything done over the phone, very polite ppl, also got great prices comparing to what I've seen online. 0 0 Reply
• Krisley August 25, 2019, 5:51 am Don’t waste your time, they know nothing about customer service 0 0 Reply
• Larissa M. August 24, 2019, 7:32 am Really bad customer service. They don’t care about your needs. The receptionist is very very rude. The owner is not polite and really arrogant, what a shame! 0 0 Reply
• Isabelle R. August 23, 2019, 6:11 pm I only gave 1 because 0 is not an option. Owner is extremely rude and disrespectful with clients on social media. He doesn’t accept any negative feedback and attack anyone who say something he doesn’t like. If you want to see it for yourself just go to the Facebook Page and check it out. 0 0 Reply
• Michel A. August 22, 2019, 4:58 pm One of the worst event I've ever seen, plus the owner is very arrogant and not a bit polite. 0 0 Reply
• Luara R. August 22, 2019, 4:48 pm Terrible experience. People are not polite there and the owner is an horrible person. 0 0 Reply
• Leyde C. August 16, 2019, 9:20 pm Only gave 1 star because 0 isn't an option. I have never written a review in my life but this agency is so abominable that I feel a need to warn everyone to STAY FAR AWAY. To start off, when you call this agency they will answer by saying “Hello?” as if they couldn't care less if you called, very uninterested. Next, when you start to ask if they can help you the receptionist will cut you off and rudely tell you to stay on the line while she transfers you to an agent. After waiting for at least 1 5 minutes on the phone, an even more uninterested agent will answer. After telling her your destination she'll proceed to look up the first flight she can find to get over with it. Then, she'll ask for your name but be careful because she WILL NOT double check if it is correct or not. So then in order to reserve your flight, she asks for your credit card number over the phone but since they are sooo concerned for the safety of your information, you need to fill out a form with your credit card number and the correct names for your plane ticket, or else there is a $50 fee to change any names. But the gag is, this company wil charge your card without even looking at the form to see if you signed the authorization and guess what? Every name on the ticket is wrong because they absolutely do not care to make the customer happy. So after a week of not receiving a confirmation email for your purchase, you have to call them again, deal with the insolent receptionist, wait 30 minutes for your agent to answer, listen to her lie about having already sent you the confirmation before sending it again for you to then see that she completely messed up your ticket, so you have to call again to tell her it's wrong, and then listen to her LITERALLY TISK AT YOU AND LECTURE YOU ABOUT HOW YOU SHOULD HAVE MADE SURE THE NAMES WERE RIGHT BEFORE SHE SUBMITTED THE INFORMATION, EVEN THOUGH THAT IS EXACTLY WHAT YOU DID. So the agent will say it was all your fault, and that they didn't even get the form and this and that and every excuse to cover up their mistakes, then try to charge you $50 because they didn't look to see if they wrote the names right. Then, if you try to call a supervisor or manager, the receptionist will make sure it goes to voicemail and you will NEVER receive any help from the supervisor so you're completely screwed over by them. If the agent says she's going to call you back, she won't. If you have another issue during your trip and try to call, they will hang up on you. There is no quality here at all. DO NOT RISK YOUR MONEY WITH THIS COMPANY, THEY DO NOT CARE ABOUT THE CUSTOMERS AND THEY WILL TRY TO CHARGE YOU FOR THEIR OWN MISTAKES. If after all this you still want to try the company, make sure that if you get the agent SUSAN CLAYRE, immediately hang up or ask for someone else because SUSAN CLAYRE has to be the most incompetent, unskilled, absolutely inferior employee I've ever had the displeasure of working with. If the rest of the employees at BACC Travel are even half as bad as Susan, the whole place should just get shut down because of their incapability. … – show 0 0 Reply
• Travel Agencies in New York City

Travel agencies near 47th—50th Streets–Rockefeller Center

• Ace Home Automation New York New York, NY 10036, 71 W 47th St #14
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São Paulo is the largest city in Brazil and in Latin America, and the world’s third largest after Tokyo and Mexico City.

São Paulo is the economic, financial and industrial heart of Brazil. The municipality of São Paulo is located in a metropolitan area 3,108 sq. miles large (8,051 sq. km) comprising 39 autonomous cities and a total metropolitan population of approximately 20 million.

The city of São Paulo is the capital of the Brazilian state of São Paulo, in southeastern Brazil.

The city is the stage for the main fairs and trade events in the country, therefore attracting considerable national and international public. The hotels are usually fully booked from Monday to Friday. In addition to business, São Paulo offers some of the best museums and restaurants in Brazil.

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