travel card 101 version 3.03 quizlet

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• Login to DTS
• Program Management

Cardholders

• Centrally Billed Accounts
• Frequently Asked Questions

New Mobile Wallet Capability

Cardholders may now add their travel card to their Mobile Wallet for more secure and convenient purchases.

Related Resources

• Air Force Program Services [requires authentication]
• Army Program Services
• Navy Program Services
• Marine Corps Program Services

Reduce Travel Card Delinquencies

Find important guidance on mandatory cardholder actions regarding GTCC payments.

Travel cards issued to personnel for use during official travel are Individually Billed Accounts, or IBAs. Cardholders with an IBA are responsible for payment in full of the undisputed amounts due in the monthly billing statement from the card vendor and should refer to the Cardholder Reference Edition of the Government Travel Charge Card Regulations [PDF, 9 pages] for complete policy and program details.

Travelers who do not have their own Government Travel Charge Card, or GTCC, may use a Centrally Billed Account (CBA) managed by their organization to pay for reservations. Payment of CBAs is the responsibility of the government.

Applying for a travel card is typically a part of the onboarding process for military and civilian personnel. Your Agency Program Coordinator, or APC, initiates the process and remains your primary point of contact for any travel card-related questions or issues. APCs manage the GTCC program at the local level, act as the liaison between cardholders and the card vendor, and are responsible for monitoring transactions, adjusting credit limits, and other duties.

If you are unsure who the APC is within your organization, check with your chain-of-command or HR/management support group, or ask your local level travel help desk .

The following process outlines general steps to follow to obtain a new travel card. Steps may vary based on local business rules. Check with your APC for further guidance.

Review and Sign the Statement of Understanding (SOU) [PDF, 1 page]

The SOU outlines key responsibilities as a cardholder.

Complete Travel Card Program Training [login required]

Travel Card 101 is available in TraX. To access TraX , you must have a Passport account. Training takes approximately 60 minutes to complete and helps travelers understand the basics of using and managing their card. Subsequent training must be completed every three years.

Complete an Application

Your APC can provide you with access to the application. Individuals who do not consent to a credit score check (soft pull), must complete all responses affirmatively on the Alternate Credit Worthiness Evaluation (DD Form 2883) to be issued a restricted card.

You may upload your signed SOU and training completion certificate during this process. The DD 2883 contains Personally Identifiable Information (PII) and should NOT be uploaded to CitiManager.

You will need to save/download the DD Form 2883 to your device and open with Adobe Reader to add a signature.

Activate Your New Card

When you receive your card, complete the Card Receipt Verification process and establish a PIN. See also:

• I just received my new card. What do I need to do? [citi.com, PDF, 1 page]

Update Card Information in DTS

Keep your card information up-to-date in DTS to prevent declined transactions. See also:

• Updating Information in a DTS Profile [PDF, 4 pages]
• Updating GTCC Information in a DTS Authorization with Unticketed Reservations [PDF, 7 pages]

Accounts are managed in CitiManager. Cardholders who applied after March 2020 will have a CitiManager account automatically established by Citibank as part of the card issuance process. Cardholders issued travel cards before this date should self-enroll [citi.com] .

Once enrolled, cardholders can manage their GTCC account online and through the mobile app available on the App Store or Google Play. Online, cardholders can view statements, account balances, make payments, update account settings, sign up for paperless statements, set up alerts, and more. For more information, see the CitiManager Digital Reference Guide [citi.com, PDF, 1 page] .

Split Disbursement

Split disbursement allows cardholders to pay their travel card bill directly from their reimbursement and is mandatory for all DoD personnel. When preparing your voucher, review split disbursement amounts to ensure enough money will be disbursed to completely pay off all GTCC charges. If not, and if you use DTS, you need to manually change the amount going to the vendor.

Mail Payments

All mailed payments must include the remittance slip from the paper statement and account number written on the personal check. If payments are submitted without this critical account information, cardholders run the risk of payments being delayed, posting to the wrong account, returned to sender, or unable to be processed.

There are two types of IBAs, Standard and Restricted. Standard cards are issued to individuals with a FICO credit score above 659. The default limits are $7,500 for credit, $250 for cash, and $250 for retail purchases. Restricted cards are issued to individuals with a FICO credit score below 660. The default limits are $4,000 for credit, $250 for cash, and $100 for retail purchases. Restricted travel cards are the same in appearance as standard cards. Limits on either card can be raised temporarily when necessary to meet mission needs and validated by commanders and supervisors.

Individuals who do not consent to a credit score check (soft pull), but still require a travel card must complete all responses affirmatively on the Alternate Credit Worthiness Evaluation (DD Form 2883) [PDF, 2 pages] and will be issued a restricted card. The FICO credit score is not provided to the cardholder or their APC during the application process.

Citi Support

Citi customer service provides 24/7 assistance to cardholders at 1-800-200-7056 and 1-757-852-9076 (toll-free). These numbers are designated for DoD customers only. Remember, your APC is your first point of contact for travel card-related questions or issues. Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your application, or set up alerts.

Manage your travel card account

Take Travel Card Training

Login to TraX to launch a course

Citi Forms & Resources

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Quizzma Latest Articles

Travel card 101 answers.

Check our TDY Travel Policies 101 Answers .

Government Travel Card 101 Assessment Answers (v 2.03)

Programs and policies travel card 101 answers.

Match the policies to their description. Use the drop-downs to choose the correct answers. When you are done, click Submit.

(1) Requires each Executive department and agency to evaluate the credit worthiness of an individual.

(2) Mandates the use of a Government sponsored travel card for costs associated with official Government travel.

(3) Requires split disbursement to the travel card vendor.

(4) States that the applicant understand the provisions of the travel card program and proper use of the travel card.

(5) Establishes command, supervisory, and personal responsibilities for use of the GTCC and the operation of the DoD travel card program.

(1) Public Law 109-115

(2) Public Law 105-264

(3) Public Law 107-314

(4) Statement of Understanding

(5) Government Travel Charge Card Regulations

Complete the statements by selecting the correct answer. After you are done, click Submit.

(1) The ATM withdrawal limit for a standard cardholder is:

(2) The cardholder, not the Government, is liable for payments for:

(3) The card that limits the cardholder to a minimal amount of credit and must be activated and deactivated for official travel periods is the:

(2) IBA travel cards

(3) restricted card

Step 3 – Applicant informs APC of travel card request.

Step 5 – Applicant completes online application and provides signed SoU and Travel Card 101 completion certificate to APC.

Step 1 – APC verifies, completes, and approves the application.

Step 2 – Applicant receives travel card.

Step 4 – Cardholder reads the cardholder agreement, signs it, verifies receipt of the travel card, and updates their DTS profile with the new travel card information.

Match the travel card policies to their descriptions.

(1) The travel card vendor receives direct payment for the amount of travel card expenses specified in the travel voucher.

(2) DoD, on behalf of the travel card vendor, automatically collects payment from the cardholder’s pay for any amount owed as a result of undisputed delinquencies.

(3) Individuals are deployed on long-term travel to locations that preclude them from filing interim vouchers (non-DTS).

(4) A written agreement between the cardholder and the travel card vendor in which the cardholder agrees to make a monthly payment to the vendor.

(1) Split Disbursement

(2) Salary Offset

(3) Mission Critical Status

(4) Reduced Payment Plan

Army Travel Card 101 Answers

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Government Travel Card 101 (Version 2.03)

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Travel Card Program (Travel Card 101) v3.0.2

(ALL OF THE CHECKPOINT QUESTIONS CAN BE SKIPPED)

Question: Which item is a benefit of using the travel card?

Answer: Using it prevents travelers from having to use their own money for official travel expenses.

Question: Which statement about an individually billed account (IBA) is true?

Answer: Regardless of reimbursement status, travelers must pay the bill on time.

Question: Which situation will result in an individual being issued a restricted travel card?

Answer: The traveler refuses to authorize a credit score check but completes a DD 2883.

Question: Patricia is preparing to go TDY. Which of the following is NOT an action she should take to prepare?

Answer: Hold onto vouchers from earlier trips, so she can process them all together when she returns.

Question: Vanessa is applying for an IBA. She completed the online application form and then completed the Program & Policies – Travel Card Program [Travel Card 101] training class and provided a copy of her completion certificate to her APC. What does Vanessa need to do next before she can receive a travel card?

Answer: Sign a DD3120 Statement of Understanding and provide it to her APC.

Question: Which is a reason for account suspension?

Answer: Account delinquent after 61 days

Question: Which of the statements about a reported lost or stolen travel card is true?

Answer: The cardholder is responsible for authorized charges made before losing the card.

Question: Mike used his travel card to purchase airfare, lodging, rental car, gasoline, meals, and parking, and used an ATM to obtain a cash withdrawal. Which expenses must Mike split disburse to the travel card vendor when he submits his voucher?

Answer: All of the listed expenses, including the cash withdrawal.

Question: Which is an action you should coordinate with the APC before you start a Permanent Change of Station (PCS) move?

Answer: Ensure your IBA is placed into a PCS and Mission Critical Status

Question: Which statement applies only to restricted cardholders?

Answer: They can upgrade their GTCC by simply requesting their APC to upgrade their account, agree to a new credit score check and have a credit score above 659.

Question: Why should you log into your online or mobile app account with the travel charge card vendor?

Answer: Because it provides easy access to statements, payments, and mobile alerts.

Question: What should you do if there are incorrect transactions on your monthly statement?

Answer: File a dispute with the GTCC vendor within 60 days of the statement date.

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Government travel card 101 (version 2.03) questions & answers solved 100% correct.

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Which item is a benefit of using the travel card? - Using it prevents travelers from having to use their own money for official travel expenses. Which statement about an individually billed account (IBA) is true? - Regardless of the status of the traveler's reimbursement, they must pay their bil...

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