travel agent training canada

• (604) 736-8000

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Travel Agent Certificate Online

Learn everything you need to know to become a Travel Agent! Canadian Tourism College’s Travel Agent Certificate can be completed entirely online.

Not able to come to one of our campuses for your program? Canadian Tourism College’s Travel Agent Certificate is offered online.

This ACTA 3-star endorsed online program is a great entry point to a new career as a Travel Agent/Consultant or for anyone interested in developing a home-based business as an independent agent.

Since 1980 CTC has been offering high-quality hospitality and tourism education in British Columbia. Some of our perks include:

• You create your schedule: online courses let you balance your priorities and work when it’s best for you.
• Instructors are industry experts: all of our instructors have experience working in the field they teach.

CANADIAN TOURISM COLLEGE has achieved the National Standard set by The Association of Canadian Travel Agencies (ACTA) and has qualified for Three Star Endorsement for the Travel Agent Certificate Program. Click here to view our certificate.

Travel Agent Certificate - 16 courses

Courses include Fares and ticketing, Developing Specialty Vacation Packages, and more!

All amounts are in Canadian dollars.

Program Costs

All amounts are in Canadian dollars. The following fee schedule may be subject to change without notice. Tuition and fees may be subject to change pending approval.

Ready to Apply?

Registration is simple. The required registration documents are:

• Completed registration form which you can request by contacting us at 604-736-8000 or 1-877-731-9810.
• Copy of your high school diploma or equivalent
• Copy of Government Issued Photo ID
• Payment (We can send you the credit card authorization form upon request)

To Apply Online please visit our secure online application form: Online Program application form.

Once you register, you will receive an orientation e-mail from your assigned instructor with your login information. Your questions will be answered via e-mail.

Please note that students must complete their online program within 12 months.

Canadian Tourism College (CTC) has been preparing students for exciting careers in travel and tourism for over 40 years. CTC offers Hospitality, Travel and Tourism, and Flight Attendant diploma and certificate programs taught by industry professionals.

Get In Touch

200 – 1111 Melville St. Vancouver, BC V6E 3V6

604-736-8000

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Travel, Tourism, and Hospitality Schools and Colleges

By Publisher | Last Updated March 10, 2022

Travel, tourism, and hospitality schools and colleges can help you learn what it takes to create exceptional guest experiences. By completing post-secondary training in this field, you can develop the leadership, customer service, and communication skills that can lead to enriching and wide-ranging opportunities across Canada and around the world.

Education & Training

Length of training, program options, typical courses, skills you can learn, licensing & certification, education & training faqs.

• Travel Tourism-hospitality Programs

Career Information

Job openings & outlook, key benefits, what a travel, tourism, or hospitality professional does, work settings, career faqs.

Post-secondary training in tourism and hospitality can help you acquire the knowledge and abilities that can help you stand out to potential employers.

Programs related to travel, tourism, and hospitality can last anywhere from two months to four years , depending on the credential you pursue.**

Most Common Length of School** (range in months)

• Flight attendant 2-3
• Travel and tourism 8-24
• Restaurant management 24-48
• Hotel management 24-48

Diploma programs are typically two years long, but that can vary.** They tend to include more general education courses in areas such as communications or computer applications.

Bachelor's degree programs usually take about four years to complete.** They are commonly offered as business administration, hospitality and tourism management, or commerce degrees. Programs at this level tend to feature more in-depth training in business and management.

Many programs at all levels also include an externship, work placement, or co-op option that enables you to get real-world industry experience before you graduate.

The types of courses that are offered depend on the specific program and credential you pursue. However, broadly speaking, many travel, tourism, and hospitality-related programs cover topics like:

• Hotel and resort management
• Budgeting, purchasing, and cost control
• Food and beverage management
• Safety and sanitation
• Ecotourism and sustainability
• Airline, cruise line, and tour operations
• Reservation systems
• Event planning
• Guest relations
• Human resources management
• Business law
• Organizational behavior
• Cross-cultural tourism
• Entrepreneurship

Depending on the program you choose, you may have the opportunity to develop skills related to:

• Managing both people and finances
• Marketing and selling
• Planning events
• Communicating effectively
• Addressing guest complaints
• Adhering to health and safety regulations

Some types of professionals in the travel, tourism, and hospitality industry require certification or licensing at the provincial, territorial, or even municipal level. Here are just two examples:

• Travel agents (also known as travel counsellors) must be licensed in British Columbia , Ontario , and Quebec . And anyone who sells travel insurance must be licensed in Saskatchewan , New Brunswick , the Northwest Territories , and Nunavut . Licensing information is not available for the other regions of Canada. Travel agents across the country can also choose to become certified through the Association of Canadian Travel Agencies (ACTA) .
• Tour guides are not regulated in most areas of Canada, but they must be licensed in Montreal and Quebec City . And tourism operators require a license in the Northwest Territories .

For many other types of positions in the industry, voluntary certifications can boost your employability. For example, hotel managers can pursue certification from emerit . And depending on the role you hope to land, you may want to become certified in areas like:

• Food safety
• Alcohol service
• CPR or first aid

Are online programs available?

Yes. Many programs are delivered entirely online, with both part-time and full-time options. However, depending on the program, you may still have to complete an in-person work placement with an organization in your local area.

Do I need to have a degree or diploma to become a manager in this field?

That depends on the employer. In some cases, several years of hospitality experience can substitute for formal education. So you may be able to start out in an entry-level role and work your way up, even without having a university degree or college diploma. However, completing a post-secondary program typically does make you more attractive to potential employers.

Travel, Tourism & Hospitality Programs

• Event Planner
• Hospitality Management

With a focus on helping people get the most out of their leisure time and business trips, the travel, tourism, and hospitality field encompasses an enormous range of exciting careers.

Career Snapshot

Career outlook* 4% growth from 2019 to 2028, median salary* (average median), job openings* average yearly openings, length of training most common length.

• Government of Canada Job Bank
• Canadian Occupational Projection System

According to data from the Government of Canada Job Bank, these are the median yearly full-time earnings of people in related careers:

• Accommodation services managers : $57,200
• Accommodation, travel, tourism, and related services supervisors : $45,760
• Food services managers : $42,994
• Hotel front desk clerks : $31,200
• Pursers and flight attendants : $37,440
• Tour and travel guides : $29,640
• Travel counsellors : $36,400

Based on the earnings noted above, the average median wage for Canadians in travel, tourism, and hospitality occupations is $40,091 .

Median Annual Wage Comparison

• Accommodation services managers $ 57K
• Hospitality supervisors $ 46K
• Food services managers $ 43K
• Pursers and flight attendants $ 37K
• Travel agents $ 36K
• Hotel front desk clerks $ 31K
• Tour and travel guides $ 30K

Between 2019 and 2028, occupations related to travel, tourism, and hospitality are expected to see a four-percent increase in employment, according to the Canadian Occupational Projection System (COPS) .

That's based on an average of the projected growth rates for each of the categories listed below:

• Accommodation services managers
• Accommodation, travel, tourism, and related services supervisors
• Food services managers
• Hotel front desk clerks
• Pursers and flight attendants
• Travel agents
• Tourism and amusement services occupations

COPS data also shows that in total, the occupations above are projected to generate an average of 15,880 annual job openings over that same decade.

• Portability: Tourism is a global industry, so your skills could potentially lead to cool opportunities all over the world.
• Cultural enrichment: You will likely have the opportunity to interact with people from a wide range of cultures and perspectives.
• Self-employment potential: You could eventually establish your own hotel, restaurant, tour operator, or event planning business.

• Cruise ship
• Catering service
• Tour operator
• Preparing budgets and staff schedules
• Planning and coordinating special events
• Promoting vacation destinations or attractions
• Making travel arrangements for individuals or groups
• Explaining interesting facts to guests at tourist attractions
• Guiding travelers on escorted business or leisure trips
• Leading guests on excursions like kayaking, mountain climbing, or wildlife viewing
• Keeping airline passengers and crew comfortable and safe
• Resolving guest complaints

People in this industry commonly work in settings like:

• Restaurants
• Cruise ships
• Travel agencies
• Historic sites
• Tourism boards or visitor centres
• Outdoor adventure sites

Travel, tourism, and hospitality is a broad field with a huge range of potential career paths. Here are just a few examples:

Accommodation services manager : Supervise staff, track revenues, and ensure a positive guest experience at a hotel, resort, bed and breakfast, or other type of lodging.

Airline customer service agent: Assist passengers by performing tasks like assigning seats, issuing boarding passes, and tagging luggage.

Event planner : Handle the accommodation, transportation, catering, and other arrangements for special events like festivals and conferences.

Flight attendant: Be responsible for ensuring that passengers onboard an aircraft remain safe and comfortable during flight.

Food services manager : Keep a restaurant thriving by hiring and scheduling staff, developing menus, controlling inventory, and making sure health and safety regulations are followed.

Heritage interpreter: Help visitors appreciate the cultural significance of heritage sites like parks, museums, and interpretive centres.

Hotel front desk clerk: Check guests in and out, maintain room accounts, process payments, and respond to questions or complaints.

Shore excursion manager: Develop, promote, and sell a collection of tours for each port on a cruise ship's itinerary.

Travel guide: Lead groups of travelers on escorted tours, confirming accommodation and transportation reservations and handling any issues that arise.

Tour operator: Organize guided tours and develop packages that combine components like accommodation, transportation, and meals.

Travel agent: Advise clients on travel options that fit their interests, budgets, and time frames, and make bookings as requested.

What characteristics do people in this industry often share?

Successful tourism and hospitality professionals are dedicated to continually improving the guest experience. To that end, they typically:

• Possess excellent communication and interpersonal skills
• Enjoy making people happy
• Are both resourceful and tactful
• Have good cultural awareness
• Are open to working on weekends and holidays

Which careers in the travel, tourism, and hospitality industry have the most promising outlooks?

Pursers and flight attendants are projected to have the highest rate of job growth between 2019 and 2028, according to COPS data. Have a look at the five fastest-growing careers:

• Pursers and flight attendants: 14.4 percent
• Accommodation services managers: 10.7 percent
• Accommodation, travel, tourism, and related services supervisors: 10 percent
• Hotel front desk clerks: 6 percent
• Food services managers: 5.9 percent

When it comes to the most yearly job openings, the order changes a bit:

• Accommodation, travel, tourism, and related services supervisors: 5,460
• Accommodation services managers: 4,330
• Food services managers: 4,330
• Pursers and flight attendants: 700
• Hotel front desk clerks: 550

* Salary information represents an average of the median wages for accommodation services managers; accommodation, travel, tourism, and related supervisors; food services managers; hotel front desk clerks; pursers and flight attendants; tour and travel guides; and travel agents, as noted by the Government of Canada Job Bank . Career outlook and job openings data is drawn from the Canadian Occupation Projection System for the same careers. (Note that for outlook and job openings, tour and travel guides are part of a broader category known as tourism and amusement services occupations).

** Length of training information is based on a combination of information from the Government of Canada Job Bank , the government of Canada's post-secondary search tool , and a wide sampling of relevant program lengths from up to 30 individual school websites. They are a mix of public, private non-profit, and private for-profit institutions.

Canadian Profession Path

Travel agent certification in canada explained.

Last Updated on January 11, 2024

Introduction

Travel agent certification in Canada is essential for professionals in the travel industry. Certification validates the expertise and knowledge of travel agents, ensuring quality service for clients. In the dynamic and ever-changing travel industry, staying updated with current practices and regulations is crucial for success. Additionally, certification provides credibility and trust to clients, assuring them of a high level of professionalism. With the increasing number of travel agents in the market, certification sets individuals apart and demonstrates their commitment to excellence. Obtaining certification involves completing a comprehensive training program and passing an examination to demonstrate proficiency in various aspects of the travel industry. The certification process also often includes ongoing education and renewal requirements to ensure agents stay up-to-date with industry changes. In Canada, several organizations offer certification programs for travel agents, including the Association of Canadian Travel Agencies (ACTA) and the Canadian Institute of Travel Counsellors (CITC). These programs cover topics such as booking systems, customer service, destination knowledge, and industry regulations. By obtaining certification, travel agents gain a competitive edge and enhance their career prospects, as many employers prioritize certified professionals. Ultimately, certification in the travel industry is a valuable investment for travel agents, enabling them to provide superior service and build trust with clients.

What is travel agent certification?

As a travel agent, becoming certified is a great way to enhance your professional skills and credibility. Travel agent certification is a process of validating the knowledge and expertise of travel professionals.

• Travel agent certification is a voluntary program that provides recognition to capable travel agents.
• It evaluates their knowledge, skills, and competence in various areas related to the travel industry.
• It also ensures that travel agents adhere to specific standards and ethical practices.

Travel agent certification

• Travel agent certification is a formal recognition of a travel agent’s expertise and professionalism.
• It demonstrates their ability to meet industry standards and deliver quality services to clients.

Purpose and benefits for travel agents

• The purpose of travel agent certification is to establish a standard of excellence in the travel industry.
• It helps travel agents stay updated with the latest trends, technologies, and best practices.
• Certification enhances their credibility and allows them to offer more trusted and reliable services.
• It also provides opportunities for career advancement and professional growth.

Professional organizations responsible for certification in Canada

• Association of Canadian Travel Agencies (ACTA)
• Canadian Tourism Human Resource Council (CTHRC)
• International Air Transport Association (IATA)

ACTA, as the national association representing the retail travel sector, plays a crucial role in travel agent certification in Canada. They offer the Certified Travel Counsellor (CTC) and Certified Travel Manager (CTM) designations.

The Canadian Tourism Human Resource Council (CTHRC) is responsible for certifying travel agents through their Canadian Tourism Professional (CTP) designation. This designation recognizes a comprehensive understanding of the tourism industry, including travel agency operations.

IATA, a global trade association representing airlines, offers the International Travel and Tourism Training Program (ITTP) certification. This program helps travel agents gain knowledge and skills to provide exceptional service to airline customers.

Overall, travel agent certification in Canada is an important step towards professional growth and excellence. It provides great value to both travel agents and their clients, ensuring high-quality services and trusted expertise. By obtaining certification, travel agents can elevate their careers and thrive in the competitive travel industry.

Read: Networking Tips for Canadian Tour Guides

Types of travel agent certifications in Canada

When it comes to travel agent certifications in Canada, there are several types available. Each certification has its own requirements and criteria that must be met. Additionally, travel agents can specialize in various areas and obtain additional certifications to enhance their skills and expertise. Let’s take a closer look at the different types of travel agent certifications in Canada:

TICO Certification

The Travel Industry Council of Ontario (TICO) provides certification for travel agents in Ontario. To obtain TICO certification, travel agents must complete an approved educational program and pass the TICO exam. This certification ensures that travel agents are knowledgeable about Ontario’s travel industry regulations and consumer protection measures.

ACTA Certification

The Association of Canadian Travel Agencies (ACTA) offers certification programs for travel agents across Canada. ACTA’s certification demonstrates a travel agent’s commitment to professionalism, industry knowledge, and ethical conduct. To qualify for ACTA certification, travel agents must complete specific training programs and pass the required exams.

CLIA Certification

The Cruise Lines International Association (CLIA) provides certification programs for travel agents specializing in the cruise industry. CLIA certifications offer in-depth knowledge and expertise in cruise line products, sales, and marketing. Travel agents can choose different levels of CLIA certifications based on their experience and specialization.

IATA Certification

IATA, the International Air Transport Association, offers various certifications for travel agents, including the IATA/IATAN Travel Professional Certification. This certification verifies the travel agent’s knowledge of global aviation regulations, ticketing, reservations, and travel documentation. It also provides access to exclusive resources and benefits.

Destination Specialist Certifications

Travel agents can obtain destination specialist certifications to enhance their knowledge of specific regions or countries. These certifications provide in-depth information about cultural, historical, and travel-related aspects of a particular destination. Examples include the Certified Travel Counselor (CTC) and Certified Travel Industry Executive (CTIE) designations.

Specialty Certifications

In addition to general certifications, travel agents can pursue specialty certifications in various areas, such as luxury travel, adventure travel, or corporate travel. These certifications allow travel agents to cater to specific client needs and provide specialized services in their chosen niche.

There are several types of travel agent certifications available in Canada, each with its own requirements and criteria. Travel agents can choose to obtain certifications from organizations like TICO, ACTA, CLIA, and IATA to showcase their expertise and professionalism in the travel industry. Additionally, specialization and specialty certifications can further enhance a travel agent’s knowledge and skills, allowing them to serve clients with specific interests and requirements.

Remember, obtaining certifications not only demonstrates a travel agent’s competence but also offers credibility and reassurance to clients. It’s essential for travel agents to stay updated with the latest industry trends and regulations through continuous education and professional development.

Read: Balancing Creativity and Logistics in Event Planning

Certification Process and Steps

• Research and choose a recognized travel agent certification program in Canada.
• Complete the necessary education or training requirements specified by the chosen program.
• Prepare all required documents for the application process, such as identification and proof of education.
• Submit the completed application form along with the necessary documents to the certification program.
• Pay the required application fee to initiate the evaluation process.
• Wait for the certification program to review your application and supporting documents.
• Undergo any required examinations or assessments to demonstrate your knowledge and skills.
• If successful, you will receive the travel agent certification from the program.

Application Process and Required Documents

The application process for obtaining travel agent certification in Canada typically includes several steps:

• Research and select a recognized certification program.
• Review the program’s website for specific application instructions.
• Download and complete the application form.
• Gather all required documents, which may include:
• Submit the completed application form and supporting documents to the certification program.
• Ensure all required fees are paid at the time of application submission.
• Acknowledge and adhere to any additional instructions provided by the certification program.

Potential Costs Associated with Certification

Obtaining travel agent certification in Canada may involve various costs:

• Tuition fees for education or training programs required by the certification program.
• Application fees charged by the certification program for processing your application.
• Exam fees, if any, for assessments that evaluate your knowledge and skills.
• Costs of obtaining required documents, such as identification or proof of education.
• Additional expenses related to travel, accommodations, or study materials during the certification process.

Please note that the specific costs can vary depending on the chosen certification program and individual circumstances.

Read: Tourist Safety: Top Priority for Guides

Benefits of Travel Agent Certification

• Enhanced Credibility: Certification instantly boosts agent credibility, instilling client confidence and trust in their expertise.
• Increased Knowledge: Certification programs provide comprehensive training, updating agents on industry trends, destinations, and travel regulations.
• Improved Customer Service: Certified agents understand client needs, offering personalized recommendations and creating unique travel experiences.
• Access to Exclusive Resources: Certification grants access to specialized training materials, industry events, and valuable networking opportunities.
• Better Job Opportunities: Certification opens doors to a wider range of job opportunities, both domestically and internationally.
• Higher Earning Potential: Certified agents often access higher commission rates and incentives, potentially increasing their overall earnings.
• Advancements in Career: Certification paves the way for career growth within the travel industry, including managerial roles or starting a travel agency.
• Professional Recognition: Peers and industry professionals recognize certified travel agents, earning them respect for their dedication.
• Continuous Learning: Most certification programs mandate ongoing education, ensuring agents stay updated on new trends and regulations.
• Industry Support: Being part of a certified community provides agents with continuous support, mentorship opportunities, and insights from experienced professionals.

In review, acquiring a travel agent certification offers numerous benefits, enhancing career prospects and credibility. It opens doors to new opportunities and greater success for passionate professionals seeking to expand their knowledge in the industry. If you’re a travel agent eager to grow your career and build a trustworthy reputation, pursuing certification is a smart and rewarding choice.

Read: Famous Canadian Travel Agents: Success Stories

Maintaining travel agent certification

In order to maintain travel agent certification in Canada, there are certain requirements that must be met on an ongoing basis.

The Importance of Maintaining Certification in the Long Term

• Maintaining certification is crucial for travel agents in Canada as it signifies their professionalism and expertise.
• Having a certification gives clients the assurance that they are working with a knowledgeable and reliable agent.
• It helps to build trust and credibility with clients, leading to potential repeat business and referrals.

Continuing Education Requirements and Renewal Processes

• Travel agents are required to fulfill continuing education requirements to renew their certification.
• This ensures that agents stay updated on the latest industry trends, regulations, and best practices.
• Continuing education can be in the form of workshops, seminars, webinars, or online courses.
• Agents are also encouraged to participate in industry conferences and events to expand their knowledge and network.
• Renewal processes typically involve submitting proof of completed continuing education credits and paying a renewal fee.

Staying Up-to-Date with Industry Trends and Updates

• There are several resources and suggestions available to help travel agents stay informed and up-to-date.
• Industry publications and newsletters provide valuable insights into the latest trends, destination updates, and travel regulations.
• Following relevant industry associations and organizations on social media platforms can provide real-time updates and news.
• Attending trade shows and exhibitions enables agents to gain knowledge about new products and services.
• Engaging in online forums, discussion boards, and networking events allows agents to learn from their peers.

Maintaining travel agent certification in Canada is essential for long-term success in the industry.

Not only does it enhance credibility and trust with clients, but it also ensures that agents are equipped with the latest knowledge and skills.

By fulfilling continuing education requirements and staying up-to-date with industry trends, agents can provide the best service to their clients.

Regularly investing in their professional development sets travel agents apart and positions them as experts in their field.

Continuing education and staying informed should be a priority for any travel agent looking to thrive in the ever-evolving travel industry.

Travel agent certification in Canada is highly valuable and rewarding. It provides individuals with the necessary skills and knowledge to excel in the travel industry. By becoming certified, aspiring travel agents can enhance their career prospects and gain credibility in the industry. Certification also helps agents stay updated with the latest trends and regulations, enabling them to provide the best services to their clients. If you are interested in a career in the travel agency, pursuing certification is a smart move that will open doors to exciting opportunities and a successful future. Don’t hesitate, take the first step towards becoming a certified travel agent today!

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Travel and Tourism

You are passionate about travel. You want a job in an exciting, fast-paced industry that requires professionals with excellent skills in communications, sales techniques, customer service and automation. Study here and we will take you places.

If you are organized, have a keen eye for detail and are flexible enough to deal with storms, strikes and schedule setbacks, MacEwan's Travel and Tourism program is for you. This two-year diploma is condensed into an accelerated 13-month format so you can fast-track your studies to get right to work.

The world awaits.

Let your career take you places.

Admission Requirements

Program & Courses

Your Future

Association of Canadian Travel Agencies (ACTA)

MacEwan University's Travel and Tourism diploma has a five-star rating from the Association of Canadian Travel Agencies (ACTA). Completion of the program puts graduates on their way to professional ACTA certification.

Start Your Travel Career Journey with Travel College Canada

We invite you for a quick overview of our online program offerings, then please click program of choice. Each page has specific program info e.g. courses, duration, fees, and Special Features at No Extra Cost.

International Tourism Management Diploma Program

This is an 800-hour in-depth online program. It includes a blending of essential Travel & Tourism Courses and core Business Management Courses.

Also included is Career Planning, and Job Search Assistance.

This comprehensive program is perfect for the student interested in working toward a future career in travel management once necessary work experience etc. is gained.

Also ideal for those interested in working as a Home-Based Travel Professional e.g. Travel Advisor, Travel Agent and perhaps in future, starting their own travel agency.

International Travel and Tourism Diploma Program

This 700-hour online program includes Travel & Tourism courses as well as Career Planning and Job Search Assistance.

The program is ideal for the student interested in gaining a solid foundation on which to build their career in the travel and tourism industry.

Home Based Travel Professional Certificate Program

This 160-hour online Certificate Program provides a good foundation for those interested in learning more about the travel industry, and starting a career as a Home Based Travel Professional e.g. Travel Advisor/Agent.

Tour Guide/Tour Manager Certificate Program

This program will be of interest to those interested in learning how to lead & manage tour groups. Both an interesting, and rewarding profession, it is highly demanding, and requiries strong skills.  

Group Travel Specialist Certificate Program

Learn how to design, and research group travel; how and where to find, connect and market to potential groups; partnering with tour operators and other supplier; and many other topics. 

  Advantages of Studying at Travel College Canada

✔ Accelerated Programs: By choosing Travel College Canada you can graduate with a diploma in as little as 5 months (depending on the program of choice) which is significantly less time than Community Colleges which may take up to 2-years.

✔ Career Focused Education: At Travel College Canada we offer our graduates job search assistance to help gain employment. Over the years we have nurtured relationships with an extensive network of reputable well established employment partners. ✔ Flexible Scheduling : We understand individuals have responsibilities and unique life/work schedules. With this in mind, we offer flexible course schedules  to make it possible for the student to achieve their education and career goal. 

✔ Credibility: Travel College Canada is a registered Private Career College under the Private Career Colleges Act, 2005, thus subject to annual registration and audits to ensure the College operates in compliance. Diploma programs are endorsed by the Association of Canadian Travel Agencies (ACTA). ✔ Smaller Class Sizes: You are not just a number! Our comfortable study atmosphere provides personalized attention & assistance to each student in the class (based on availability.) ✔ Industry Experienced Teachers: Travel College Canada instructors are carefully selected for their extensive knowledge and experience in the travel & tourism industry. Many of our instructors have 20+ years of experience in the field. ✔ Career Planning Workshop & Job Search Assistance: Student will learn how to create effective resumes and cover letters; prepare for interviews and understand the job search process. ✔ National Industry Designations: We encourage our graduates to work towards one or both national travel industry designations CTC (Certified Travel Counsellor) and CTM (Certified Travel Manager). Travel College Canada graduates have several advantages. Graduates have reduced fees for the knowledge examination and lower program fees to enroll in certification programs. Our graduates also have the option to write the CTC or CTM exam immediately whereas non-endorsed travel program graduates have to wait for the twice a year sitting. ✔ TICO Prep Exam Preparation Course: When possible, we provide a free TICO pre-exam prep course at no charge for students. Note: TICO exam fee is not included in our program tuition. It is paid directly by the student to TICO when the student arranges an exam date. ✔ Additional E-Learning Training Courses: When made possible to us by travel suppliers, we will offer  our near graduate students “travel agent training courses” ranging from two to four hours at no extra cost. Upon successful completion, the student will earn a certificate provided by the travel supplier which helps increase job opportunities.

We Care About You and Your Education

Travel College Canada was created to meet the needs of adult learners who need to be trained & employed as quickly as possible. 

We train for successful employment. Our programs are designed to help students meet the highest industry standards in order to have successful and sustainable careers. Our diploma programs are endorsed by the Association of Canadian Travel Agencies (ACTA). This endorsement indicates that our diploma programs exceed the minimum requirements for entering the travel industry.

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Learning Centre

Travelweek’s Learning Centre is the one-stop shop for online e-learning for the Canadian travel and tourism industry.

Travel agents can register for FREE and complete a variety of multi-media Specialist Programs designed to help understand the product or destination in order to better serve clients and increase revenue.

Plus you can win great prizes – including trips for two!

Benefits for agents include:

• Earn CTC credits
• Increase the bottom-line
• Deepen product knowledge
• Understand destinations
• Spruce up your resume
• Win fabulous prizes

• Find Agency

• Travel Industry Act, 2002
• Ontario Regulation 26/05
• Travel Tips
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• Avoid risk and look for the TICO logo
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• Travel Agent
• 3 Steps to Become a Travel Agent in Ontario!

Being a travel agent is a rewarding and exciting career.

Generally, travel agents either work from home or from a travel agency office. Whether you choose to be a home-based or agency-based agent, there are important certification requirements that you need to be aware of if you want to work and legally sell travel services in Ontario.

The travel industry in Ontario is regulated. The Travel Industry Council of Ontario (TICO) is Ontario’s travel regulator and administers the legislation that regulates the approximately 1,925 travel retailers, websites and travel wholesalers (tour operators) located and operating in the province.

Every person in Ontario who works for a retail travel agency and sells travel services or provides travel advice to the public must, by law, complete TICO’s Education Standards Program and obtain TICO certification. To learn more about the benefits of a career in travel sales, check out this video series .

Here are three steps to get started in the travel industry in Ontario:

STEP 1: Consider your training options    

Before obtaining your TICO certification, consider the various education and training options available to choose from. Completing one of these programs is not mandatory , but something to consider.

You can complete a travel and tourism program in person or online at several colleges or specialized tourism training institutes.  Having the proper training and credentials is extremely valuable and can help you be more successful in your career.

Please note : TICO does not endorse these programs. The below list is for informational purposes only.

In-person travel agent courses & certificate programs:

• Algonquin College
• Fanshawe – Tourism and Hospitality
• Humber – Tourism – Travel Services Management
• Seneca College
• Travel College Canada

Online travel agent courses & certificate programs:

• PCDI Canada
• Stratford Career Institute

STEP 2: Pass the TICO Education Standards Exam

In Ontario, all travel agencies must be registered with  TICO. Before you can start selling travel services for one of these registered travel agencies, you have to pass the  TICO Education Standards Exam .   When you successfully pass the exam, you’ll be able to work at a TICO registered Ontario travel agency and sell travel services or provide travel advice to the public. For more information about the TICO Certification exam, click here .

STEP 3: Decide where you want to work!

When you’re a Certified Travel Counsellor, you can decide if you want to work from home as a home-based agent or if you would prefer to work in the office of a travel agency.

Speak to several different travel agencies to compare their policies to determine which arrangement is the best fit for you. Ensure that any company you’re considering working for in Ontario is a TICO registered travel agency. To look for one of the 2,000 currently registered travel agencies, use  TICO’s agency search tool .

The benefit of a career in the tourism industry is that you can choose how and where you want to work. Plus, you’ll be able to use your knowledge and experience to book adventures for your clients to travel the world. If you love to travel and enjoy being in sales, then a career as a travel industry professional could be right for you.

For more information about becoming a TICO certified travel agent,  click here

____________________________________________________________________________________________

Book with a TICO Registered Travel Agency

To verify if a travel agency or website is TICO registered, check   our online directory .

Take the   TICO Traveller Quiz  to see what type of traveller you are.

Sign up to receive quarterly travel consumer protection email updates .

For more travel tips and information, visit the   Smart Traveller Guide .

All travel agencies and websites located and operating in Ontario are regulated by TICO. Registered travel agencies and websites provide additional consumer protection for your travel investment that may not be available when booking with travel agencies and websites based in other countries or provinces. For more information about   how TICO helps, click here .

Any questions can be directed to [email protected] or 1-888-451-TICO (8426).

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Travel agency services network, the travel agency services network that’s 100% geared to you..

So you want to become a travel agent! You have come to the right place! The Travel Agent Next Door is the only travel services network that is 100% focused on its agents! We know we offer the best agent training program out there! We want to share our passion for travel with you!

And your timing could not be better –the travel industry needs new talent, as many of its veteran members will be retiring over the next few years. And when you join the Travel Agent Next Door, you will be part of the travel industry’s fastest growing network. One that is designed to support you every step of the way! Let us show you why a career in the travel industry is the right choice for you!

When you join the travel industry you will be entering a fast- paced environment that is always changing and always exciting. You will help people realize their dreams and also help them when they are in need. This is a global industry. You will interact with people all over the world. And yes, you will have a chance to travel yourself. But most of all, this is a people business, one where you will always be interacting with customers, suppliers, partners and your peers. Trust us – you will never be bored!

“Learn About our New Agent Program”

“New Agent Testimonial”

Questions You Should Know The Answers To…

Prior to creating our New Agent Learning Program we did our homework. From our research, we found there are many differences in what host agencies offer. Here are some key questions you will want to ask when talking to us and to any other host agency.

• Is marketing included in your fees or is it an extra fee?
• Do they do the marketing for you and from you or do they create the material and you have to do it?
• Direct Mail (Canada Post)
• Targeted E-Marketing
• E-Newsletters

Referral Program:

• Do they offer a referral program that compensates friends and family that refer new clients to you?
• Do they have a referral program that compensates friends or colleagues that refer new customers to you?
• What is the length of the contract you will be asked to sign? Buyer beware! Some contracts are for 5 year terms and even after 5 years the contract says you are not able to work in the travel industry for 1 more year.
• Are there many additional fees for marketing, websites, telephone that you should know before making your decision?

Personal Website:

• Do they offer a personalized bookable website in their fees?
• Does their website have booking engines that include Hotel, Car, Cruise, Packages, Insurance & Excursions?
• Are you responsible for updating the content on your site or is it done for you?
• How is the training delivered? Is it live (via webinar), prerecorded or classroom?
• What materials will you receive? Will you receive actual textbooks and workbooks from an accredited training institute or is it a binder compiled by the host agency?
• Does the host agency require you to make your bookings in Sabre or Apollo? While these tools may financially benefit the host agency, it’s not so easy for a new agent. These tools are difficult to learn and consume a significant portion of your scheduled training program.

And the final question, one of the most important questions for you personally:

• After you start with your host agency, are you supported by a team dedicated exclusively to new agents or by an accessible, experienced agent of that host agency?

The above questions are key to know the answers to before moving forward with any host agency. As they always say, the devil is in the details! We would love an opportunity to review the program with you one on one. First we suggest you watch the webinar and then we will follow up with an email that contains a link to the frequently asked questions section. Alternatively you can call Rhonda, VP of Talent Development toll free at 1-855-727-8126.

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What does being a travel agent mean?

Planning a trip is a time-consuming and complicated process. Travel agents simplify this process for their customers in addition to providing consultation services and entire travel packages. They may book flights, cruises, rental cars and hotels, as well as resort stays and events. Agents cater to a wide demographic, serving both individuals and corporations. They may also concentrate in a special segment of the field; many agents specialize in leisure travel, business trips, or location-specific journeys to Europe, Africa, or Asia.

Want to know more about how to get into the travel industry, learn what it takes to become a.

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